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Cons: Great flight. Would have been nice to have on board wifi.

Pros: Airline is pretty good

Cons: I had a horrible experience booking with Kayak because normally I should be allowed two bags to check in but I was only allowed one because I booked through kayak.

Pros: Their English, unlike US English, is a little hard to understand.

Pros: Wellington airport is the most accessible and relaxed I’ve used, and the Air New Zealand Check-in process was the easiest I’ve used so far.

Pros: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).

Cons: Very Slow meal service, had to ring for sparkling water when we had asked the attendant during the meal service. Took 20 minutes.

Pros: Everything

Cons: I can’t be more demanding. Everything on the flight were good.

Pros: The crew was wonderful again. This time I had an aisle seat in the center section and it was much more comfortable. The food was vegetarian and quite good.

Cons: No complaints!

Pros: The crew was wonderful again. This time I had an aisle seat in the center section and it was much more comfortable. The food was vegetarian and quite good.

Cons: No complaints!

Pros: Ground staff were particularly helpful

Pros: Free WiFi - was great and fast

Pros: Crew was really nice however slightly absent during the flight.

Cons: Drinks should have been more frequently offered . Refreshments/water seemed hard to come by I had to chase them down in the galley only to get luke warm water...? Seats are pretty cramped and small with not much room.

Cons: Very Slow meal service, had to ring for sparkling water when we had asked the attendant during the meal service. Took 20 minutes.

Pros: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).

Pros: All good

Cons: It was very cold so the cabin could have been warmer

Pros: The crew was great. The seats were good but not as spacious as some other business class airline seats.

Cons: The TV screen interferes with the tray table and could knock off food from the table.

Cons: You could have warned about the 2nd bag fee! I paid $80 for having a 2nd bag!

Cons: They need to bring around water more often. And actually offer it to people in the window seat.

Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?

Pros: Ground staff were particularly helpful

Pros: Everything

Cons: I can’t be more demanding. Everything on the flight were good.

Cons: Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight.

Pros: The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight.

Pros: Crew good, seat pretty comfortable

Cons: Seating choice was unavailable and we were stuck with two middle seats in a row of 4 across. Air NZ tried to bribe us into staying overnight and taking a one stop itinerary the next day.

Pros: Premium economy is the way to go. So much more comfortable.

Cons: This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable.

Cons: They lost are baggage

Pros: Ground staff were particularly helpful

Pros: Best flight I’ve been on

Pros: Upgrading to Skycoach giving extra leg room was well worth it.

Pros: As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing.

Cons: The selection of movies currently was a bit lacking.

Pros: Amazing crew

Cons: You could have warned about the 2nd bag fee! I paid $80 for having a 2nd bag!