Best New York hotels near Rockefeller Center
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Overall 8.9 Excellent
Based on 4,537 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Excellent
10.0
Pros: Location perfect, amazing if you are a fan of Gossip girl and just as amazing if you are not.
Excellent
8.3
Pros: Location was great
Okay
4.6
Excellent
10.0
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Excellent
10.0
Pros: Convenient to everywhere I want to go. I love the courtyard for cocktails,
Excellent
9.6
Pros: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!
Excellent
10.0
Pros: Location, location, location. Best place to stay in town!
Good
7.9
Pros: Location and cleanliness
Good
7.5
Pros: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.
Excellent
10.0
Pros: Hotel was close to the center of New York, ideal for sight seeing ,food ect
Excellent
9.2
Pros: Boutique, smaller scale services. Once in your room, it is silent. You can hear nothing outside, in the hallway or the rooms next to you. It’s wonderful.
Details
Reviews
Overall 8.9 Excellent
Based on 4,537 reviews
Location
9.7
Service
8.1
Vibe
8.0
Amenities
8.0
Comfort
7.7
Room
7.6
Cleanliness
6.3
Food
5.4
Breakfast
4.7
WiFi
4.1
Value
3.4
Location
9.8
Service
8.0
Room
6.4
Food
5.8
Cleanliness
5.2
Breakfast
4.0
Value
3.0
WiFi
2.7
Location
9.5
Comfort
7.8
Service
7.6
Room
7.0
Cleanliness
6.3
Value
2.8
Location
9.6
Room
6.9
Service
7.8
10.0 Excellent
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Cons: Bar prices are very expensive.
10.0 Excellent
Pros: Location perfect, amazing if you are a fan of Gossip girl and just as amazing if you are not.
Cons: Nothing
8.3 Excellent
Pros: Location was great
Cons: The price of parking garage was difficult to accept. We will not return after being charged $110 for parking from 3:00 Friday afternoon and leaving before 9:00 on Saturday morning
4.6 Okay
Pros:
Cons: We arrived at 8:00 pm and the room I booked was not available at 8:00 pm at night!
10.0 Excellent
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Cons:
10.0 Excellent
Pros: Convenient to everywhere I want to go. I love the courtyard for cocktails,
Cons: No restaurants and they didn’t have the usual refreshment tine
9.6 Excellent
Pros: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!
Cons:
10.0 Excellent
Pros: Location, location, location. Best place to stay in town!
Cons:
7.9 Good
Pros: Location and cleanliness
Cons: Relatively expensive and breakfast not included in the stay.
7.5 Good
Pros: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.
Cons: The rooms are a bit dated but still very nice. I didn't feel the lounges had a great vibe but still relaxing. I do think the rooms need refurbishment. The breakfast was very expensive for what it was.
10.0 Excellent
Pros: Hotel was close to the center of New York, ideal for sight seeing ,food ect
Cons: No free WiFi
9.2 Excellent
Pros: Boutique, smaller scale services. Once in your room, it is silent. You can hear nothing outside, in the hallway or the rooms next to you. It’s wonderful.
Cons: Nothing
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Hyatt Centric Times Square is is centrically located in the world's most vibrant city. Located steps from the 6th Avenue Business corridor and Theater District, the hotel boasts 487 guest rooms, including 49 suites. Spacious rooms offer floor-to-ceiling windows filled with natural light. Perched above the lights of Times Square, Bar 54-is the highest rooftop bar in Manhattan with spectacular views of NYC, serving handcrafted cocktails and T45 Kitchen/Bar for globally inspired American Cuisine.
Overall 8.7 Excellent
Based on 6,989 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4.2
Pros: Location was fine we didn't eat at the hotel
Good
7.1
Pros: The valets were very friendly and very informative
Excellent
9.6
Pros: The service from the cleaning crew was spot on! Location. Quiet.
Excellent
10.0
Pros: We are very happy because everything was perfect. Good people good food easy transportation. And the most important thing safety.
Excellent
9.6
Pros: Staying in Times Square, the busiest area is not a good thing for me but staying at this hotel I kinda like it because of the easy access to the rooms and you are well located in Manhattan apart from Times Square. If you don't want to get into the crowd of Times Square just go left when leaving the hotel.
Okay
4.2
Pros: Location
Good
6.3
Pros: Location, balcony Moderate mattresses
Excellent
9.2
Pros: Location is right off of Times Square. We chose a high King room to so as to avoid the sounds from the street. The room was larger than expected for NYC. Room decor and furnishings were clean and modern. Lighting around the bed could be controlled by zone settings. The view gave us a partial look of Times square at 45th Street. Because of the location and top notch room we would stay here again when in NYC.
Good
6.0
Pros: The privacy
Good
7.9
Pros: FRESH MILK WOULD OF BEEN BETTER THAN POWDER MILK AND WOULD SUGGEST CARPETS BE CLEANED
Excellent
10.0
Pros: Location and hotel organization was perfect.
Excellent
10.0
Pros: Clean and nice views
Details
Reviews
Overall 8.7 Excellent
Based on 6,989 reviews
Location
9.7
Wellness
9.3
WiFi
8.9
Cleanliness
8.6
Room
8.6
Comfort
7.8
Service
7.7
Amenities
6.1
Food
6.0
Breakfast
5.5
Value
4.0
Location
9.6
Wellness
9.5
Room
8.4
WiFi
8.0
Comfort
7.8
Service
7.3
Breakfast
5.3
Food
5.2
Value
3.1
Location
9.8
Cleanliness
8.9
Room
8.5
Service
8.2
Comfort
7.9
Breakfast
5.1
Value
3.8
Location
9.7
Service
8.2
Room
8.1
Comfort
7.9
Location
9.7
Room
8.1
Service
7.8
4.2 Okay
Pros: Location was fine we didn't eat at the hotel
Cons: Staff at the lobby were unhelpful Friday night we didn't get much sleep there were people on our flooring yelling and screaming from 2-3AM
7.1 Good
Pros: The valets were very friendly and very informative
Cons: The concierge‘s at the front desk didn’t seem very friendly and didn’t seem to wanna help at all it was almost like you were bothering him
9.6 Excellent
Pros: The service from the cleaning crew was spot on! Location. Quiet.
Cons: Room service served in plastic containers (wasteful) they forgot my Cesar dressing. The Rooftop Bar allows smoking and my martini was undrinkable.
10.0 Excellent
Pros: We are very happy because everything was perfect. Good people good food easy transportation. And the most important thing safety.
Cons: N/A
9.6 Excellent
Pros: Staying in Times Square, the busiest area is not a good thing for me but staying at this hotel I kinda like it because of the easy access to the rooms and you are well located in Manhattan apart from Times Square. If you don't want to get into the crowd of Times Square just go left when leaving the hotel.
Cons:
4.2 Okay
Pros: Location
Cons: Tha staff so aggressive withe the costumers and the room furniture so old specially the carbet
6.3 Good
Pros: Location, balcony Moderate mattresses
Cons: Dirty carpet Too expensive breakfast
9.2 Excellent
Pros: Location is right off of Times Square. We chose a high King room to so as to avoid the sounds from the street. The room was larger than expected for NYC. Room decor and furnishings were clean and modern. Lighting around the bed could be controlled by zone settings. The view gave us a partial look of Times square at 45th Street. Because of the location and top notch room we would stay here again when in NYC.
Cons:
6.0 Good
Pros: The privacy
Cons: Staff was a little snobbish. Also, I thought the room would be a little bigger. Was very basic.
7.9 Good
Pros: FRESH MILK WOULD OF BEEN BETTER THAN POWDER MILK AND WOULD SUGGEST CARPETS BE CLEANED
Cons: NOTHING
10.0 Excellent
Pros: Location and hotel organization was perfect.
Cons:
10.0 Excellent
Pros: Clean and nice views
Cons: N/A
Hyatt Centric Times Square is is centrically located in the world's most vibrant city. Located steps from the 6th Avenue Business corridor and Theater District, the hotel boasts 487 guest rooms, including 49 suites. Spacious rooms offer floor-to-ceiling windows filled with natural light. Perched above the lights of Times Square, Bar 54-is the highest rooftop bar in Manhattan with spectacular views of NYC, serving handcrafted cocktails and T45 Kitchen/Bar for globally inspired American Cuisine.
The energy of New York City is iconic and New York Marriott Marquis, a vibrant fixture of Manhattan, brilliantly captures its spirit in modern style. Located on West 46th Street and Broadway, our hotel places guests near NYC's most illustrious attractions, including Times Square, the Theater District, Rockefeller Center and Radio City Music Hall. After an eventful day of sightseeing, retreat to our thoughtfully appointed, spacious accommodations, some of which feature stunning views of Broadway. Dine in our array of restaurants, including New York's only revolving dining destination, where views of Times Square are spectacularly on display. Details like a 24-hour fitness center and all-day in-room dining set the stage for a rejuvenating stay, while our knowledgeable hotel staff is available to help you navigate this ever-evolving city. Encompassing 124,755 square feet of space enhanced by cutting-edge technology, our hotel is also an inspired choice for an event or meeting in Times Square.
Overall 8.6 Excellent
Based on 11,988 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4.2
Pros: Best location, wt the heart of Times Square.
Excellent
10.0
Pros: My stay was absolutely amazing! Check-in was simple and the room was actually what I ordered. I heard some mix feeling regarding the elevators being slow ...this was not my experience. The elevator wait was not an issue. The hotel look and felt organized and comfortable. I use the fitness center each day. It was perfect experience and open 24 hours.
Good
7.9
Pros: Location is great right on time square. Comfy beds. Friendly staff.
Excellent
9.2
Pros: The location,safety, facilities, and cleanliness was great! SHOUT OUT TO THE MAID SERVICE!
Excellent
9.0
Pros: The location of this hotel was amazing. We could not have been closer to the things that we wanted to do.
Excellent
10.0
Pros: Location, Location, Location!
Okay
5.0
Pros: Well, It was way to expensive and the facility was not what I was expacting for the price.
Excellent
10.0
Pros: Friendly staff and Location
Excellent
8.8
Pros: The view from room on the 35th floor is amazing
Good
7.1
Pros: in time scour
Okay
5.8
Pros: Location
Okay
5.0
Pros: Location, friendly check in and security staff
Details
Reviews
Overall 8.6 Excellent
Based on 11,988 reviews
Location
9.6
Wellness
9.1
Service
7.6
Room
7.3
Breakfast
6.4
Amenities
6.3
WiFi
6.3
Value
4.3
Pool
0.0
Location
9.8
Wellness
9.2
Service
6.8
Room
6.6
Breakfast
6.1
Cleanliness
5.8
Vibe
5.4
Value
4.7
WiFi
4.7
Location
9.5
Service
7.5
Cleanliness
6.1
Amenities
6.0
Room
5.6
Vibe
5.1
Location
9.5
Room
6.7
Service
6.5
Vibe
5.7
Location
9.7
Amenities
6.7
Room
6.3
Value
4.4
4.2 Okay
Pros: Best location, wt the heart of Times Square.
Cons: This is my third stay, first stay in 2012 was amazing, secong in 2016 was okay, this one was a nightmare, staff are too rude, nit a single smile from any of them for a whole week, not even fake ones, housekeeping is bad, room is constantly dirty, asked for cotton swaps 4 times, never got them, at the check out my wife asked the luggage to bring our luggage, he replied “if you don’t have the tags, you won’t see your luggage”. Ordering stuff to the hotel is another nightmare, as every shipment must go through their internal Fedex office, that has limited working hours, so everytime you must follow up with them to collect your package (more rude staff there), and on top you shall pay handling fees for all that in convenience, I paid over 50 dollars for “handling fees” for shipment that was delivered from across the world for free via my amazon prime, god bless the 3 star hotels that leave all your packages in your room. I am sadly looking for alternatives as the once “best hotel in Manhattans” is no longer bareable.
10.0 Excellent
Pros: My stay was absolutely amazing! Check-in was simple and the room was actually what I ordered. I heard some mix feeling regarding the elevators being slow ...this was not my experience. The elevator wait was not an issue. The hotel look and felt organized and comfortable. I use the fitness center each day. It was perfect experience and open 24 hours.
Cons: I wanted to smoke a cigar and experience the city from rooftop deck. It was not possible. Other than that I was pleased with my stay.
7.9 Good
Pros: Location is great right on time square. Comfy beds. Friendly staff.
Cons: Outdated furniture. Worn out bed sheets and towels.
9.2 Excellent
Pros: The location,safety, facilities, and cleanliness was great! SHOUT OUT TO THE MAID SERVICE!
Cons: The bar tenders could be nicer(RUDE), until it's time to pay. The concierges need to work on their P/R SKILLS. I thought the room was a little expensive for the average person, but obviously the hotel is not hurting for customers. Plenty of high-rollers out there. A bucket list trip for me so I guess I should not quibble over the price, but I also would like to pay as I go and not have a 30.00 credit added. After all ,I'm in NEW YORK CITY and want to eat at other places. THE SALADS AT THE MAIN BAR ARE OUTSTANDING!
9.0 Excellent
Pros: The location of this hotel was amazing. We could not have been closer to the things that we wanted to do.
Cons: The restaurant was terribly over-priced.
10.0 Excellent
Pros: Location, Location, Location!
Cons: Looks too 80's!
5.0 Okay
Pros: Well, It was way to expensive and the facility was not what I was expacting for the price.
Cons: Just the location
10.0 Excellent
Pros: Friendly staff and Location
Cons: Nothing
8.8 Excellent
Pros: The view from room on the 35th floor is amazing
Cons: Time spends waiting for elevators Towels are old The sofa bed is old and uncomfortable
7.1 Good
Pros: in time scour
Cons:
5.8 Okay
Pros: Location
Cons: Very dated hotel
5.0 Okay
Pros: Location, friendly check in and security staff
Cons: 1100 rushed checkout . Tired room with sparse furniture.
The energy of New York City is iconic and New York Marriott Marquis, a vibrant fixture of Manhattan, brilliantly captures its spirit in modern style. Located on West 46th Street and Broadway, our hotel places guests near NYC's most illustrious attractions, including Times Square, the Theater District, Rockefeller Center and Radio City Music Hall. After an eventful day of sightseeing, retreat to our thoughtfully appointed, spacious accommodations, some of which feature stunning views of Broadway. Dine in our array of restaurants, including New York's only revolving dining destination, where views of Times Square are spectacularly on display. Details like a 24-hour fitness center and all-day in-room dining set the stage for a rejuvenating stay, while our knowledgeable hotel staff is available to help you navigate this ever-evolving city. Encompassing 124,755 square feet of space enhanced by cutting-edge technology, our hotel is also an inspired choice for an event or meeting in Times Square.
Experience the ultimate in comfort and convenience at Sofitel New York. This brilliant, 30-story Midtown Manhattan hotel evokes a contemporary statement in limestone and glass, just a stone's throw from Fifth Avenue. Enjoy the modern amenities at this fine Midtown New York hotel, set within easy reach of Manhattan's most celebrated attractions. Sights near our 4-diamond Manhattan hotel include Times Square, Broadway theaters, world-famous restaurants, art museums and corporate headquarters
Overall 8.6 Excellent
Based on 9,974 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: EVERYTHING was 1st class. The comfortable bed & beautiful linens were a total delight. Scaffolding were professional, warm & discreet.
Good
7.5
Pros: The bed was the best ever in any hotel we have stayed in
Excellent
9.2
Pros: Great location Very friendly staff
Excellent
9.6
Pros: Location was great! Staffs were very friendly and professional. The atmosphere in the lobby was luxurious and the room was very clean.
Excellent
8.3
Pros: Hotel was very comfortable. Very friendly staff who were always willing to help. Location was ideal, away from the hustle and bustle but close enough to everything. Will definitely stay here again.
Excellent
9.6
Pros: Location is ideal, staff is super nice, bed verrrry comfortable! Amazing stay!
Excellent
9.2
Pros: Staff was outstanding hotel neat and clean bed was very soft pillows could be firmer very difficult to sleep on
Excellent
10.0
Pros: It is warm and inviting, and centrally located.
Okay
5.8
Pros: Location
Good
7.5
Excellent
9.2
Pros: Amazing experience. Very friendly staff, great services, and even better location. Loved our stay here.
Excellent
8.0
Pros: The location of the hotel was wonderful. Steps from Times Square, the Theatre District and 5th Avenue shopping! Friendly and helpful staff. Nice to wake up to free coffee and a paper. Small but adequate work-out area was an added plus.
Details
Reviews
Overall 8.6 Excellent
Based on 9,974 reviews
Location
9.7
Service
8.9
Comfort
7.7
Room
7.5
Breakfast
7.4
WiFi
7.0
Wellness
4.3
Location
9.4
Service
8.8
Breakfast
7.3
Room
7.3
WiFi
5.4
Wellness
4.8
Location
9.6
Service
8.7
Comfort
7.8
Breakfast
7.6
Room
7.3
WiFi
4.7
Wellness
4.4
Location
9.4
Service
8.8
Room
7.3
Breakfast
7.2
WiFi
6.0
Wellness
4.3
Location
9.6
Service
9.0
Comfort
8.1
Room
8.0
Breakfast
7.1
WiFi
5.6
Wellness
4.9
10.0 Excellent
Pros: EVERYTHING was 1st class. The comfortable bed & beautiful linens were a total delight. Scaffolding were professional, warm & discreet.
Cons:
7.5 Good
Pros: The bed was the best ever in any hotel we have stayed in
Cons: The carpets and decor were very tired, and need replacing. No coffee maker in the room which was pants.
9.2 Excellent
Pros: Great location Very friendly staff
Cons: Uber and taxis difficult to get because hotel in middle of cross street.
9.6 Excellent
Pros: Location was great! Staffs were very friendly and professional. The atmosphere in the lobby was luxurious and the room was very clean.
Cons: Every time we came back to the room, the AC , the lights and the radio were on. I guess that was the policy of the hotel and some guests may appreciate it, but I thought it was such a waste of energy.
8.3 Excellent
Pros: Hotel was very comfortable. Very friendly staff who were always willing to help. Location was ideal, away from the hustle and bustle but close enough to everything. Will definitely stay here again.
Cons: Pillows! The pillows were so soft, I had to use the cushion on the chair
9.6 Excellent
Pros: Location is ideal, staff is super nice, bed verrrry comfortable! Amazing stay!
Cons:
9.2 Excellent
Pros: Staff was outstanding hotel neat and clean bed was very soft pillows could be firmer very difficult to sleep on
Cons: The bed was soft and pillows very very soft! Coffee maker was delivered as per request but an old coffee pod was still left in the pot and two plugs did not work in our room . Staff was outstanding and the hotel as well as food was good! !!
10.0 Excellent
Pros: It is warm and inviting, and centrally located.
Cons: Not a thing - it was great!
5.8 Okay
Pros: Location
Cons: Poor room service Very expensive breakfast
7.5 Good
Pros:
Cons: I believe that the breakfast offered was supposed to be a buffet....but when I went to breakfast, it was a la carte.
9.2 Excellent
Pros: Amazing experience. Very friendly staff, great services, and even better location. Loved our stay here.
Cons: The towels were a bit unclean
8.0 Excellent
Pros: The location of the hotel was wonderful. Steps from Times Square, the Theatre District and 5th Avenue shopping! Friendly and helpful staff. Nice to wake up to free coffee and a paper. Small but adequate work-out area was an added plus.
Cons: Although well-kept, the rooms were looking a little bit beat up with scratches and divots in the furniture and stains on the carpet.
Experience the ultimate in comfort and convenience at Sofitel New York. This brilliant, 30-story Midtown Manhattan hotel evokes a contemporary statement in limestone and glass, just a stone's throw from Fifth Avenue. Enjoy the modern amenities at this fine Midtown New York hotel, set within easy reach of Manhattan's most celebrated attractions. Sights near our 4-diamond Manhattan hotel include Times Square, Broadway theaters, world-famous restaurants, art museums and corporate headquarters
Soaring above a glittering stretch of Broadway in the heart of Midtown Manhattan, W New York - Times Square is a sultry escape in the center of it all. Benefit from our prime location and discover the endless attractions of the Big Apple, including the nearby Theater District, Museum of Modern Art, Central Park, and Radio City Music Hall. Conveniently located steps from major subway lines, our hotel in New York's Times Square instantly connects travelers to all parts of Manhattan, from the Upper East Side to the West Village. After a busy day exploring New York City, recharge in your bold guest room or suite, refuel at one of our two dynamic restaurants or relax in The Living Room, a playful tribute to Times Square of the past.
Overall 8.4 Excellent
Based on 3,831 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: It was all good! The room location
Good
7.5
Pros: loation
Excellent
10.0
Pros: Awesome hotel! The staff was very friendly and helpful. Very cool interior design. Excellent location.
Okay
5.8
Pros: Like the location. Center to everything.
Good
7.1
Pros: Location
Excellent
10.0
Pros: proximity to my convention very nice room excellent, professional staff
Good
7.5
Pros: I like the location . I love the friendly staff! 100% friendly and kind .
Excellent
10.0
Pros: The location was right in the heart of Time Square. Close to all the major places that was on my list to visit. The hotel was exceptionally clean and convenient. The check in was a breeze! I was allowed to check in early due to early flight. The front desk was very accommodating to me and my guest. I was also give 25.00 daily credit to hotel bar and $20.00 laundry credit daily. Every staff I encountered was friendly, inviting, kind and knowledgeable about the hotel and attractions. I would highly recommend this hotel to others.
Excellent
10.0
Pros: Gotta love the French!
Good
7.5
Pros: Nice decor,
Excellent
9.6
Pros: Everything was great. Can’t say anything bad about the stay.
Good
7.5
Pros: Location & staff
Details
Reviews
Overall 8.4 Excellent
Based on 3,831 reviews
Location
9.4
Service
8.0
Room
6.4
WiFi
5.9
Breakfast
5.5
Cleanliness
5.3
Comfort
4.6
Value
4.1
Wellness
3.0
Location
9.4
Service
7.8
Room
5.7
Breakfast
5.5
Amenities
5.2
Comfort
4.8
Cleanliness
4.8
Value
4.0
Location
9.5
Service
8.2
Vibe
6.6
Room
5.5
Amenities
5.2
Cleanliness
5.0
Value
4.5
Comfort
4.5
Location
9.3
Room
5.8
Amenities
5.4
Comfort
4.7
Location
9.6
Service
7.9
Room
5.7
10.0 Excellent
Pros: It was all good! The room location
Cons: Nothing
7.5 Good
Pros: loation
Cons: They deduct from my credit card several times and they charge me more than supposed to be deduct I need answer for this Regards Hani
10.0 Excellent
Pros: Awesome hotel! The staff was very friendly and helpful. Very cool interior design. Excellent location.
Cons: I think the hallways should have had a little better lighting. They were very dark.
5.8 Okay
Pros: Like the location. Center to everything.
Cons: Wasn’t as high up as expected. Hotel “upgraded” room at last minute and didn’t really feel like it was an upgrade. Waaaaaay too noisy.
7.1 Good
Pros: Location
Cons: There is no coffee and tea in the room
10.0 Excellent
Pros: proximity to my convention very nice room excellent, professional staff
Cons: room had a moldy, "wet towel" smell even though i was high up (20th floor) i could hear a lot of noise from outside
7.5 Good
Pros: I like the location . I love the friendly staff! 100% friendly and kind .
Cons: Room was Too small , too old , tiny room with very old furniture . The bathroom was terrible . And I have this glass furniture/tables/nightstands . When you pay that much you expect at least 1 water bottle for each person - but re received 1 bottle for all 2 days stay ( we should share one bottle they think ? ) . Oh sure - they will sell you water for $9 .. IRON was broken ! Steam is not working at all! About the view I paid for - the windows were so dirty ! It was disgusting . I can from Florida so I know what the humidity means , but this entire place smelled like a mold . And again - dark , not cozy at all ! Next time i go to another hotel for sure. For this price you expect something not so depressed and old ..
10.0 Excellent
Pros: The location was right in the heart of Time Square. Close to all the major places that was on my list to visit. The hotel was exceptionally clean and convenient. The check in was a breeze! I was allowed to check in early due to early flight. The front desk was very accommodating to me and my guest. I was also give 25.00 daily credit to hotel bar and $20.00 laundry credit daily. Every staff I encountered was friendly, inviting, kind and knowledgeable about the hotel and attractions. I would highly recommend this hotel to others.
Cons: The sidewalk in front of the hotel smelled liked old garbage.
10.0 Excellent
Pros: Gotta love the French!
Cons:
7.5 Good
Pros: Nice decor,
Cons: More like an adult hotel, nice decor but dark and club-like. Quite a bit of notice at night, which is expected. Way too overpriced. Would not return. They charge 25 city tax.
9.6 Excellent
Pros: Everything was great. Can’t say anything bad about the stay.
Cons: Nothing
7.5 Good
Pros: Location & staff
Cons: The room can be better with a little fixing & maintenence
Soaring above a glittering stretch of Broadway in the heart of Midtown Manhattan, W New York - Times Square is a sultry escape in the center of it all. Benefit from our prime location and discover the endless attractions of the Big Apple, including the nearby Theater District, Museum of Modern Art, Central Park, and Radio City Music Hall. Conveniently located steps from major subway lines, our hotel in New York's Times Square instantly connects travelers to all parts of Manhattan, from the Upper East Side to the West Village. After a busy day exploring New York City, recharge in your bold guest room or suite, refuel at one of our two dynamic restaurants or relax in The Living Room, a playful tribute to Times Square of the past.
With a premium central Manhattan location and iconic sweeping views of Times Square, the Novotel New York Times Square hotel is situated in close proximity to the Broadway Theater district, Central Park, Rockefeller Center, World-class shopping, and 'Must-See' Landmarks. Prepare yourself for an unforgettable experience in 4-star contemporary comfort, whether your stay is for business or leisure.
Overall 8.3 Excellent
Based on 14,676 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Excellent
10.0
Pros: Gorgeous view, friendly staff and good sized rooms.
Excellent
10.0
Pros: Very clean , beds were amazingly comfy after a long day sightseeing, the location was excellent., staff We’re very polite and helpful. Would definitely recommend this property if visiting NYC .
Excellent
8.0
Pros: Closeness to everything. Terrace was a bonus, lovely to sit with a drink and people watch.”
Excellent
10.0
Pros: location and outside terrace overlooking NYC
Excellent
10.0
Pros: Perfect location, great scenery. Staff is friendly, courteous and helpful. Will definitely book again.
Good
7.9
Pros: Excellent location
Excellent
9.4
Pros: The bed was amazing and the location was great.
Excellent
10.0
Pros: The view from deck
Excellent
9.6
Pros: Great location and awesome staff!!! Amazing view of Times Square!!
Good
6.3
Pros: The hotel was nice and clean. The location was great.
Excellent
10.0
Pros: The room was very spacious
Details
Reviews
Overall 8.3 Excellent
Based on 14,676 reviews
Location
9.7
Wellness
8.1
WiFi
7.9
Room
7.7
Service
7.6
Amenities
6.7
Breakfast
6.4
Food
5.8
Value
4.5
Location
9.7
Room
7.6
Service
7.5
WiFi
7.1
Breakfast
6.5
Food
5.9
Value
4.5
Location
9.8
Wellness
8.2
Room
7.9
Service
7.6
WiFi
6.9
Breakfast
6.7
Value
4.9
Food
4.9
Location
9.3
Wellness
8.2
Service
6.9
Room
6.8
WiFi
6.2
Breakfast
5.4
Food
5.4
Value
4.1
Location
9.6
Room
8.1
Bar
7.6
Service
7.4
Breakfast
6.4
WiFi
6.3
Food
5.9
Value
4.4
5.0 Okay
Pros:
Cons: We booked as our room rate showed breakfast was included, but we were charged for breakfast, neither bookingcom nor the hotel wanted to solve the issue
10.0 Excellent
Pros: Gorgeous view, friendly staff and good sized rooms.
Cons:
10.0 Excellent
Pros: Very clean , beds were amazingly comfy after a long day sightseeing, the location was excellent., staff We’re very polite and helpful. Would definitely recommend this property if visiting NYC .
Cons: Nothing
8.0 Excellent
Pros: Closeness to everything. Terrace was a bonus, lovely to sit with a drink and people watch.”
Cons: Quite dark in the reception areas, glad I hadn’t booked for breakfast because there were always long queues. Booked two rooms with view of Times Square, only one had a view. Also, asked for the rooms to be close - we were on different floors.
10.0 Excellent
Pros: location and outside terrace overlooking NYC
Cons: no valet parking
10.0 Excellent
Pros: Perfect location, great scenery. Staff is friendly, courteous and helpful. Will definitely book again.
Cons:
7.9 Good
Pros: Excellent location
Cons: Rather pricey
9.4 Excellent
Pros: The bed was amazing and the location was great.
Cons: The ice machine was broke all 4 days of my stay, after repeatedly telling the staff only to hear we will fix it each time, sucked. One staff said just keep going to the bar with your bucket. Not convenient at all.
10.0 Excellent
Pros: The view from deck
Cons: Buffet breakfast only, would have liked to order toast for breakfast but only offered full buffet.
9.6 Excellent
Pros: Great location and awesome staff!!! Amazing view of Times Square!!
Cons: Vending machines on my floor or bottled water in our room would have been a good touch
6.3 Good
Pros: The hotel was nice and clean. The location was great.
Cons: Poor management.
10.0 Excellent
Pros: The room was very spacious
Cons: The lighting was a bit too low for my liking
With a premium central Manhattan location and iconic sweeping views of Times Square, the Novotel New York Times Square hotel is situated in close proximity to the Broadway Theater district, Central Park, Rockefeller Center, World-class shopping, and 'Must-See' Landmarks. Prepare yourself for an unforgettable experience in 4-star contemporary comfort, whether your stay is for business or leisure.
Warwick New York is centrally located in New York, a 5-minute walk from Central Park and 9 minutes by foot from Times Square. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room.
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Overall 8.4 Excellent
Based on 6,334 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The staff were extraordinarily friendly, even those you walk past in the hallways. The accommodated for a 1 year anniversary with complimentary bubbles and chocolate strawberries when I asked if a romantic thing was possible once arrived. 10/10 would recommend!
Okay
5.4
Excellent
10.0
Pros: We were upgraded to a suite with no additional cost! It was lovely! Great location and if you go up the stairs from the lobby, a little history on the famous people who have stayed there including Cary Grant who lived there 12 years! Staff was very friendly and helpful! Highly recommend!
Excellent
9.2
Pros: Great location, nice rooms, great service.
Excellent
10.0
Pros: Terrific, convenient location - close to Rockefeller plaza, Central Park, Times Square, shopping and restaurants. Nice size room and bathroom. Staff was very friendly. Great value.
Excellent
9.7
Pros: The bed was very comfortable. The room was clean and a good size.
Excellent
9.6
Pros: Location - walking distance to all major mid town attractions and Central Park
Okay
5.5
Pros: The location The price for 3 rooms that we need Ed
Good
6.7
Pros: Great location, spacious room, door men very friendly
Excellent
10.0
Pros: location and large size of room
Excellent
8.8
Pros: Huge room. Housekeeping staff was very friendly .
Excellent
9.6
Pros: Great location. Asked for a quiet room and was thrilled with the room.
Details
Reviews
Overall 8.4 Excellent
Based on 6,334 reviews
Location
9.7
WiFi
7.7
Service
7.5
Room
6.6
Comfort
6.3
Breakfast
4.2
Wellness
4.0
Value
3.6
Amenities
3.5
Pool
0.5
Location
9.9
Service
7.1
Cleanliness
6.4
WiFi
6.2
Food
6.0
Room
5.8
Comfort
5.3
Breakfast
3.9
Amenities
3.1
Value
3.0
Location
9.5
Service
7.6
Room
7.2
Comfort
6.6
Vibe
5.6
Breakfast
3.6
Value
2.7
Amenities
2.6
Location
9.8
Service
7.8
Room
6.3
Vibe
5.1
Breakfast
4.7
Value
3.7
Amenities
3.3
Location
9.6
Service
8.0
Comfort
6.2
Vibe
5.9
Room
5.8
10.0 Excellent
Pros: The staff were extraordinarily friendly, even those you walk past in the hallways. The accommodated for a 1 year anniversary with complimentary bubbles and chocolate strawberries when I asked if a romantic thing was possible once arrived. 10/10 would recommend!
Cons: Ice machine only on certain levels.
5.4 Okay
Pros:
Cons: Placed on very noisy street and there is a constant noise coming problably from closed stayed Hilton Hotel. Probably high capacity engines from air conditioning. Old fashion hotel with bad wiew.
10.0 Excellent
Pros: We were upgraded to a suite with no additional cost! It was lovely! Great location and if you go up the stairs from the lobby, a little history on the famous people who have stayed there including Cary Grant who lived there 12 years! Staff was very friendly and helpful! Highly recommend!
Cons:
9.2 Excellent
Pros: Great location, nice rooms, great service.
Cons: Noise from the street made it into the room a bit much.
10.0 Excellent
Pros: Terrific, convenient location - close to Rockefeller plaza, Central Park, Times Square, shopping and restaurants. Nice size room and bathroom. Staff was very friendly. Great value.
Cons:
9.7 Excellent
Pros: The bed was very comfortable. The room was clean and a good size.
Cons: The only issue I had is that, even if you tried, you couldn’t close the room door without it making a lot of noise. This was a little annoying at night.
9.6 Excellent
Pros: Location - walking distance to all major mid town attractions and Central Park
Cons: Breakfasts very pricey - not really a problem tho as Starbucks, Joe the Juice and a diner all within 5 mins walk
5.5 Okay
Pros: The location The price for 3 rooms that we need Ed
Cons: The air conditioning very noisy and very hard to Dill with the temperatures
6.7 Good
Pros: Great location, spacious room, door men very friendly
Cons: Reception staff need to learn how to smile, view from our room was a dark brick wall so couldn’t tell if it’s day or night
10.0 Excellent
Pros: location and large size of room
Cons:
8.8 Excellent
Pros: Huge room. Housekeeping staff was very friendly .
Cons: The furniture in the living area was stained.
9.6 Excellent
Pros: Great location. Asked for a quiet room and was thrilled with the room.
Cons: Needs a little updating.
Warwick New York is centrally located in New York, a 5-minute walk from Central Park and 9 minutes by foot from Times Square. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room.
Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. You'll appreciate our boutique sophistication and Jazz Age-inspired settings the moment you arrive. Seamlessly sample the best of Manhattan with our premier Midtown East location near Grand Central Terminal, Rockefeller Center and United Nations Headquarters. When you're not exploring the heart and soul of New York City, relax in our elegant rooms and suites with flat-panel TVs, oversized work desks and plush bedding for your ultimate comfort. Bring your four-legged friend along for your adventures thanks to our pet-friendly attitude. Refuel with a light breakfast and cup of coffee at our on-site StarbucksⓇ. In the evening, you can socialize with colleagues and loved ones over handcrafted cocktails from our lobby bar. No matter the time of day or night, enjoy a workout in our 24-hour fitness center. Inspire innovative ideas in our sophisticated meeting rooms. Savor your time away at The Lexington Hotel, Autograph Collection.
Overall 8.2 Excellent
Based on 4,774 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.5
Excellent
10.0
Pros: The location was great
Excellent
8.8
Pros: The staff was amazing, location great. I wish you didn’t hear what was happening in the corridors. I had very noisy neighbors, they did move me to a different room which made my last 2 nights quiet and very pleasant.
Good
7.1
Pros: ・free drinks(water, hot drinks) ・coupon for beverage at bar ・Starbucks is located at Grand floor
Good
7.1
Pros: Love this hotel. Excellent location. Nice staff. Well decorated. Pleasure to stay there.
Excellent
10.0
Pros: Location and trendy
Excellent
10.0
Pros: The staff was friendly and courteous regardless of the rush of people.
Excellent
10.0
Pros: Run very well
Good
7.0
Pros: The staff were very nice
Excellent
8.3
Excellent
8.3
Pros: Great location, comfortable rooms and good amenities
Excellent
9.2
Pros: The Spirit of the Hotel environment
Details
Reviews
Overall 8.2 Excellent
Based on 4,774 reviews
Location
9.7
Vibe
8.9
Wellness
8.9
WiFi
8.5
Service
7.9
Bar
6.7
Room
5.7
Food
5.1
Breakfast
5.0
Comfort
3.5
Location
9.7
Service
8.9
Bar
6.4
Room
5.5
Food
5.5
Comfort
3.2
Location
9.7
Amenities
8.0
Service
7.8
Bar
6.9
Breakfast
5.8
Room
5.7
Food
5.1
Comfort
3.8
Location
9.6
Service
8.2
Vibe
8.2
Room
5.1
Comfort
3.7
Location
9.8
Service
7.8
Amenities
6.9
Breakfast
5.1
Room
4.8
Comfort
3.4
8.5 Excellent
Pros:
Cons: No closet or area to hang jacket or shirts
10.0 Excellent
Pros: The location was great
Cons:
8.8 Excellent
Pros: The staff was amazing, location great. I wish you didn’t hear what was happening in the corridors. I had very noisy neighbors, they did move me to a different room which made my last 2 nights quiet and very pleasant.
Cons:
7.1 Good
Pros: ・free drinks(water, hot drinks) ・coupon for beverage at bar ・Starbucks is located at Grand floor
Cons: ・Clean service is not enough
7.1 Good
Pros: Love this hotel. Excellent location. Nice staff. Well decorated. Pleasure to stay there.
Cons: The rooms are a bit small...
10.0 Excellent
Pros: Location and trendy
Cons: No “continental” breakfast
10.0 Excellent
Pros: The staff was friendly and courteous regardless of the rush of people.
Cons: I did not like how the lobby filled with people to the point you could barely fit into the lobby. Although it was packed the staff handled the situation like champions and cycled people quickly.
10.0 Excellent
Pros: Run very well
Cons:
7.0 Good
Pros: The staff were very nice
Cons: the rooms in the hotel were freezing cold and did not have sufficient blankets. the sheets were extremely uncomfortable
8.3 Excellent
Pros:
Cons: Service at the front desk wasn’t good, never answered calls, taking forever to give me my deposit back as well.
8.3 Excellent
Pros: Great location, comfortable rooms and good amenities
Cons: Breakfast area was small and cramped and table too small
9.2 Excellent
Pros: The Spirit of the Hotel environment
Cons: A Little noisily between rooms
Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. You'll appreciate our boutique sophistication and Jazz Age-inspired settings the moment you arrive. Seamlessly sample the best of Manhattan with our premier Midtown East location near Grand Central Terminal, Rockefeller Center and United Nations Headquarters. When you're not exploring the heart and soul of New York City, relax in our elegant rooms and suites with flat-panel TVs, oversized work desks and plush bedding for your ultimate comfort. Bring your four-legged friend along for your adventures thanks to our pet-friendly attitude. Refuel with a light breakfast and cup of coffee at our on-site StarbucksⓇ. In the evening, you can socialize with colleagues and loved ones over handcrafted cocktails from our lobby bar. No matter the time of day or night, enjoy a workout in our 24-hour fitness center. Inspire innovative ideas in our sophisticated meeting rooms. Savor your time away at The Lexington Hotel, Autograph Collection.
Guests of the property will find a contemporary environment inspired by modern art, natural materials, and the concept of time. Featuring impeccably reappointed guestrooms complete with custom furniture and designer amenities. A lifestyle hotel located in midtown Manhattan's Times Square / Theatre district. The Time is within walking distance to world class shopping, dining and entertainment.
Overall 8.2 Excellent
Based on 3,263 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.5
Pros: The hotel is situated 1 block from the Hustle and bustle of times square and is situated near the theatre CHICAGO and BOOK OF MORMAN. Two streets back is Hell's Kitchen which has restaurants that are cute and not upperscale super expensive. Rooms are very spacious and my husband and I picked the smallest room, cannot remember the name however was large enough for 2 large suitcases. Subway is a 1 minute walk and closeby + the red hop on and hop off bus if you are wanting to do the touristy spots. They also have wine and cheese from 5 - 7pm.. this was cute.. only managed to get there once as we were super busy exploring
Excellent
9.6
Pros: The staff was very helpful as this was out first time visiting NYC
Excellent
8.0
Okay
4.2
Pros: Location
Excellent
10.0
Pros: Lovely place to stay, friendly staff, deluxe suite was amazing, beautifully decorated and clean.
Excellent
9.2
Pros: The clean modern design of the hotel was a great pleasure, as care is taken in every detail. The room was beautifully decorated and the furniture was top notch (besides a few stains on the designer chair). It was exceptionally clean and well organized, the bathroom very cozy and inviting and the TV in mirror a fun touch. Would visit again and recommend!
Excellent
9.2
Pros: The staff were an amazing bunch - Josh (if I remember his name correctly was supper friendly and efficient
Excellent
9.6
Pros: Nice, fancy Midtown Hotel. Everything’s clean and superb nothing bad
Excellent
10.0
Excellent
8.8
Pros: My friend weren’t planning to stay in NYC but had a little too much to drink so had no choice. We booked the closest room which was the times. Even though we were clearly hammered and this is a VERY nice hotel we never felt judged or looked down on. Even when we came down in the same clothes and feeling rough they were as nice to us as if we looked like a million bucks and that was greatly appreciated!
Good
7.5
Pros: The location is great and the bed was very comfy.
Excellent
9.2
Pros: Perfect location, Nice service
Details
Reviews
Overall 8.2 Excellent
Based on 3,263 reviews
Location
9.7
Vibe
9.2
Service
8.5
Wellness
8.1
WiFi
7.5
Food
6.2
Room
5.9
Breakfast
5.0
Comfort
4.1
Location
9.9
Vibe
9.2
Service
9.0
Bar
8.9
Wellness
8.2
Food
6.2
WiFi
6.2
Room
5.6
Breakfast
5.3
Comfort
4.4
Location
9.6
Vibe
8.9
Service
8.8
Cleanliness
6.4
Amenities
5.0
Room
5.0
Breakfast
4.8
Comfort
3.1
Location
9.6
Service
8.5
Room
5.2
Breakfast
5.2
Comfort
3.6
Location
9.7
Service
8.6
Room
4.8
7.5 Good
Pros: The hotel is situated 1 block from the Hustle and bustle of times square and is situated near the theatre CHICAGO and BOOK OF MORMAN. Two streets back is Hell's Kitchen which has restaurants that are cute and not upperscale super expensive. Rooms are very spacious and my husband and I picked the smallest room, cannot remember the name however was large enough for 2 large suitcases. Subway is a 1 minute walk and closeby + the red hop on and hop off bus if you are wanting to do the touristy spots. They also have wine and cheese from 5 - 7pm.. this was cute.. only managed to get there once as we were super busy exploring
Cons: the first night we arrived was a Saturday and it was super loud from the theatre shows downstairs that we heard cars and beeps until midnight... The windows are not that sound proof however didn't spoil our trip as it did quieten down the remaining 5 nights we were there... Seems that it was just a Saturday evening in NY so noise is inevitable.
9.6 Excellent
Pros: The staff was very helpful as this was out first time visiting NYC
Cons:
8.0 Excellent
Pros:
Cons: I did not like that there was no coffee maker in the room. That is key for me. They do offer cards to go downstairs to get free coffees from the cafe attached to the hotel, but I like to have coffee first thing. Plus, the room was small for a family of 4.
4.2 Okay
Pros: Location
Cons: Rooms too smal dark and dusty, bathroom tiny, staff slow to respond,
10.0 Excellent
Pros: Lovely place to stay, friendly staff, deluxe suite was amazing, beautifully decorated and clean.
Cons: A bit noisy in the room.
9.2 Excellent
Pros: The clean modern design of the hotel was a great pleasure, as care is taken in every detail. The room was beautifully decorated and the furniture was top notch (besides a few stains on the designer chair). It was exceptionally clean and well organized, the bathroom very cozy and inviting and the TV in mirror a fun touch. Would visit again and recommend!
Cons: The built-in air conditioner in our room was not working so we had an add-on unit, which from outside of the hotel seemed like our room was the only one who had it. The unit was extremely loud and let much of the outside noise inside.
9.2 Excellent
Pros: The staff were an amazing bunch - Josh (if I remember his name correctly was supper friendly and efficient
Cons: The breakfast was not to the standard I would have expected of such a hotel - my wife and I actually didn't engage based on what was on offer
9.6 Excellent
Pros: Nice, fancy Midtown Hotel. Everything’s clean and superb nothing bad
Cons: Breakfast doesn’t have one single vegetable.
10.0 Excellent
Pros:
Cons: The shower. Water cold and a bit too small for a rain shower
8.8 Excellent
Pros: My friend weren’t planning to stay in NYC but had a little too much to drink so had no choice. We booked the closest room which was the times. Even though we were clearly hammered and this is a VERY nice hotel we never felt judged or looked down on. Even when we came down in the same clothes and feeling rough they were as nice to us as if we looked like a million bucks and that was greatly appreciated!
Cons: You can’t find the place! Needs to be clearly marked on the street. We probably walked passed it a few times, then caught a cab and the driver even had to turn around.
7.5 Good
Pros: The location is great and the bed was very comfy.
Cons: The room was a little on the small side. No in room tea or coffee making facilities. We found the breakfast a bit basic and unimpressive
9.2 Excellent
Pros: Perfect location, Nice service
Cons: narrow room
Guests of the property will find a contemporary environment inspired by modern art, natural materials, and the concept of time. Featuring impeccably reappointed guestrooms complete with custom furniture and designer amenities. A lifestyle hotel located in midtown Manhattan's Times Square / Theatre district. The Time is within walking distance to world class shopping, dining and entertainment.
We’re excited to relaunch our hotel as Conrad New York Midtown in Summer 2019. While we transition, several guest room floors, as well as our lobby and restaurant will be temporarily closed. In the meantime, our reception desk is located on the second floor. We appreciate your patience during this time. The only all-suite hotel in Midtown Manhattan, The London NYC combines a uniquely generous amount of livable space, modern conveniences and a limited number of rooms per floor for a residential sense of privacy. Soaring 54 floors above Manhattan, every suite at The London NYC provides a north or south facing vantage point for a quintessential New York City view. Situated in the heart of Midtown Manhattan, The London NYC is surrounded by the best of New York City, while located on quiet side street. Just south of Central Park, this hotel is an effortless walk to Rockefeller Center, the Museum of Modern Art, Fifth Avenue shopping, the Theater District and Times Square. More comforts and experiences at The London NYC include: - One of the largest hotel gyms in Manhattan with natural daylight, open space and equipment ranging from cardio and free weights to Kinesis with self-guided strength training - The London Bar offering innovative cocktails and French-influenced seasonal cuisine - In-suite dining menus for every craving or the option of several private dining rooms - Impeccable venues with stunning views and the latest technology for unforgettable events Be greeted by our attentive and welcoming team as if coming home to your own Manhattan residence. With service that is intuitive yet unobtrusive, The London NYC delivers a sophisticated and understated luxury experience.
Overall 8.2 Excellent
Based on 2,011 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Decor
Excellent
9.2
Pros: Almost everything,
Good
7.5
Pros: The location is perfect.
Excellent
8.8
Pros: The rooms were very good!
Good
6.5
Pros: Good bed, nice room
Good
7.5
Pros: Location. Staff
Excellent
10.0
Pros: Brand new refurbishment, suites perfect for 2 adults + 2 children
Excellent
10.0
Pros: Cleanace and room size
Mediocre
3.4
Pros: The only reason I booked this hotel was because of the location
Good
7.5
Pros: Good location. Convenient fot business and sightseeing.
Excellent
10.0
Pros: Really big room with great view of Central Park. Staff were attentive and a pleasure to deal with. Room was perfectly serviced and immaculate.
Excellent
10.0
Pros: The location was excellent, but the room itself was amazing! We were extremely impressed with the entire London NYC experience!
Details
Reviews
Overall 8.2 Excellent
Based on 2,011 reviews
Location
9.4
Wellness
9.1
Comfort
7.9
WiFi
7.7
Room
7.3
Service
6.8
Vibe
5.3
Cleanliness
5.1
Food
5.1
Value
4.2
Bar
3.6
Breakfast
3.6
Amenities
2.8
Location
9.0
Room
8.2
Service
7.2
Vibe
4.8
Food
4.3
Value
4.1
Breakfast
3.3
Bar
3.0
Amenities
2.4
Location
9.5
Comfort
7.6
Service
7.2
Room
6.1
Vibe
4.5
Value
4.3
Amenities
2.9
Location
9.5
Comfort
7.7
Room
6.8
Service
6.4
Cleanliness
5.2
10.0 Excellent
Pros: Decor
Cons: AC blowing right on me as I slept. Humid despite AC. Pillows had an unclean odor to them
9.2 Excellent
Pros: Almost everything,
Cons:
7.5 Good
Pros: The location is perfect.
Cons: The staff could be friendlier and more welcoming. The elevators took at least 5 minutes to get to me. The hotel also has an identity issue.
8.8 Excellent
Pros: The rooms were very good!
Cons: No swimming pool!
6.5 Good
Pros: Good bed, nice room
Cons: Lobby under construction, restaurant and bar were closed and long waiting times for the elevators. No upfront information was given about this...
7.5 Good
Pros: Location. Staff
Cons: Elevators were not working and we had to wait
10.0 Excellent
Pros: Brand new refurbishment, suites perfect for 2 adults + 2 children
Cons: Nothing
10.0 Excellent
Pros: Cleanace and room size
Cons: Hotel is renovating so a little inconvenience for us.
3.4 Mediocre
Pros: The only reason I booked this hotel was because of the location
Cons: Old building doors to the room are very hard to open and close, beds are very uncomfortable I got a back pain and my son got the same back problem from the bad mattress
No coffee machine or any complimentary in a 5 Star suit, , They had a wrong fire alarm went on two nights on the roll around 1:00 o’clock in the morning woke us up and they didn’t do anything for it to make up to us
I travel a lot and always stay in 5 stars hotels all over the world
This hotel (London New York) was the worst hotel I ever stayed in for the last 10 years of my life
I suggest no one to stay in this hotel for any price
I wasted my $$$ money and plus I damaged my health by staying there
7.5 Good
Pros: Good location. Convenient fot business and sightseeing.
Cons: No bottled water in the room, loud construction noise during the day
10.0 Excellent
Pros: Really big room with great view of Central Park. Staff were attentive and a pleasure to deal with. Room was perfectly serviced and immaculate.
Cons: Nothing
10.0 Excellent
Pros: The location was excellent, but the room itself was amazing! We were extremely impressed with the entire London NYC experience!
Cons: Nothing!!!
We’re excited to relaunch our hotel as Conrad New York Midtown in Summer 2019. While we transition, several guest room floors, as well as our lobby and restaurant will be temporarily closed. In the meantime, our reception desk is located on the second floor. We appreciate your patience during this time. The only all-suite hotel in Midtown Manhattan, The London NYC combines a uniquely generous amount of livable space, modern conveniences and a limited number of rooms per floor for a residential sense of privacy. Soaring 54 floors above Manhattan, every suite at The London NYC provides a north or south facing vantage point for a quintessential New York City view. Situated in the heart of Midtown Manhattan, The London NYC is surrounded by the best of New York City, while located on quiet side street. Just south of Central Park, this hotel is an effortless walk to Rockefeller Center, the Museum of Modern Art, Fifth Avenue shopping, the Theater District and Times Square. More comforts and experiences at The London NYC include: - One of the largest hotel gyms in Manhattan with natural daylight, open space and equipment ranging from cardio and free weights to Kinesis with self-guided strength training - The London Bar offering innovative cocktails and French-influenced seasonal cuisine - In-suite dining menus for every craving or the option of several private dining rooms - Impeccable venues with stunning views and the latest technology for unforgettable events Be greeted by our attentive and welcoming team as if coming home to your own Manhattan residence. With service that is intuitive yet unobtrusive, The London NYC delivers a sophisticated and understated luxury experience.
Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Overall 8.1 Excellent
Based on 13,407 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Service and view
Good
7.5
Pros: Clean and tidy. Good location.
Excellent
10.0
Pros: Love the hotel! Very classy, very clean! Wonderful staff and valet parking was great!! Beds and room clean and comfortable! I’m walking distance of EVERYTHING! 5 minute walk to Times Square!!! Wonderful place to be to see the sites and hear the sounds of NYC!!
Mediocre
3.0
Pros: The location of the hotel was great.
Excellent
8.8
Pros: Was ideally located
Excellent
8.8
Pros: The location and friendly staff
Okay
4.2
Pros: The location is convenient. The breakfast was very good.
Mediocre
2.0
Pros: Location, room
Good
6.3
Pros: Breakfast was good
Excellent
10.0
Pros: The location was truly awesome once we found it. They are doing some renovations and the signage is horrible. Our UBER driver gave up and dumped us at the corner. We had to muck around until we finally could see the sign way high up on the building.
Okay
5.0
Pros: Just the location....
Excellent
10.0
Pros: Fantastic location. All the at reception, Bar all very friendly particularly Ana and her colleagues at breakfast.
Details
Reviews
Overall 8.1 Excellent
Based on 13,407 reviews
Location
9.6
WiFi
8.2
Wellness
8.0
Service
7.4
Breakfast
6.5
Room
6.1
Cleanliness
5.9
Amenities
4.9
Value
4.5
Vibe
4.1
Location
9.5
Breakfast
7.4
Service
7.2
WiFi
6.8
Food
5.8
Room
5.1
Cleanliness
5.1
Value
4.6
Pool
4.1
Amenities
3.5
Vibe
1.7
Location
9.9
Service
7.4
Breakfast
6.7
Room
5.8
Cleanliness
5.4
Amenities
5.2
Value
4.0
Vibe
3.5
Location
9.3
WiFi
6.9
Service
6.5
Value
4.9
Amenities
4.5
Room
4.4
Vibe
3.1
Location
9.6
Bar
7.7
Service
7.3
Comfort
7.0
Room
6.2
Breakfast
6.0
Cleanliness
5.6
Amenities
4.7
Value
4.5
10.0 Excellent
Pros: Service and view
Cons: Price
7.5 Good
Pros: Clean and tidy. Good location.
Cons: No fridge. Our room floor was on a lean.
10.0 Excellent
Pros: Love the hotel! Very classy, very clean! Wonderful staff and valet parking was great!! Beds and room clean and comfortable! I’m walking distance of EVERYTHING! 5 minute walk to Times Square!!! Wonderful place to be to see the sites and hear the sounds of NYC!!
Cons: Nothing we didn’t like! No regrets at all!
3.0 Mediocre
Pros: The location of the hotel was great.
Cons: I thought the front of the hotel looked horrible and I was never made aware prior to my stay. I would have chosen a nicer looking place for over $600 for 2 nights. Plus the wall paper was hanging in the bathroom. I stayed in a double room with 4 people and the room was small and there was not enough of anything for 4 people. You would think they could at least do that. Then when I went to leave I was told I had a $140.00 garage parking fee to pay that was never told to me. I believe I read online that parking was available but never mentioned a few. I was very disappointed with my stay and don't think I will return. The only thing that was told would be done was a credit for my services fees the manager provided but waiting for that refund stil. I hope something is done to compensate me. I still will pay $60 for parking I was under the impression was free.
8.8 Excellent
Pros: Was ideally located
Cons: Nothing
8.8 Excellent
Pros: The location and friendly staff
Cons: No toilet roll, we found a pair of dirty socks and T-shirt behind the curtains.
4.2 Okay
Pros: The location is convenient. The breakfast was very good.
Cons: I had flight delays and was supposed to arrive around 3p-4p. I ended up not getting in until 5am. I called several times to see what my options were and the staff was rude and said I could give up my room of 4 nights or pay for the night I wasn’t actually there. Ok fine. I’ll pay for 4 full nights. When I arrived I was given a room that had mold growing on the ceiling above the bed. I requested another room. I was given a temporary room and told that my room with two double beds would be reassigned to me the next day. I went down at 10am and made sure that it’s was known what my room situation was and that I would be back in the afternoon to be given keys to my new room. Came back at 4:30pm and was told that no room was approved for me because I booked through booking.com. I had to have a long conversation with the Assistant Manager who told me I booked an ADA room and I couldn’t just ask for a two double bed room because I messed up. I told her I didn’t that I was given an ADA room because of mold on the ceiling in the room assigned to me when I arrived. I had to show my booking reservations to show I was not lying about my reservation. I finally got a room and was told they would waive the $35 daily service fee that covers Wifi, etc. Well good thing we could never even get on the WiFi because it was so bad. The new room I was assigned to had mold all over the bathroom. See pictures below. After so much trouble and poor service previously in sucked it up and didn’t complain. When you stay at a hotel such as the Crown Plaza it is known for its prestige and cleanliness. I’m paying $1800 for 4 nights for a dirty room with mold. I will never stay at this hotel again. I’ve stayed at LaQuintas that we’re nicer than this and more than half the cost. Don’t pay for a room with a view because the hotel really doesn’t have a direct view of Times Square. You have to lean over and look way down the street to actually see Times Square.
2.0 Mediocre
Pros: Location, room
Cons: Extra charges due not listed during reservation request. Beware you will be charged even more after you have reserved
6.3 Good
Pros: Breakfast was good
Cons: The second night key card didn't work, waited in a long line to get it re-activated. The clerk Frank's customer service was really bad. He was using his index figer at me, instead of explaining the situation.
10.0 Excellent
Pros: The location was truly awesome once we found it. They are doing some renovations and the signage is horrible. Our UBER driver gave up and dumped us at the corner. We had to muck around until we finally could see the sign way high up on the building.
Cons: The elevators were problematic and we had to use the freight elevator from the 45 floor after waiting 20 minutes. Seemed like a fire hazard. The breakfast spot only offered buffet at $36. I have a 4 oz stomach so it was a really bad deal for me.
5.0 Okay
Pros: Just the location....
Cons: They didn't want to honor the military rate. It is the first time it has happened. I booked the reservation on-line but in all hotels they don't have any problem adjusting it once you check in. Very unfortunate....I wont come again if they dont solve this for this occassion
10.0 Excellent
Pros: Fantastic location. All the at reception, Bar all very friendly particularly Ana and her colleagues at breakfast.
Cons: The amount of tax that is added onto the hotel bill. I’m sure this is the same for any New York Hotel. Make sure when you book that all taxes are included.
Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Overall 8.1 Excellent
Based on 10,180 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.1
Pros: Location
Poor
1.0
Pros: Only the location was good.
Excellent
10.0
Pros: everything from the minute we stepped out of uber ....staff were fab, helpful, . checking in very quickly...room on 10th floor very spacious . 4 people staying in this room and everything we needed was there.
Excellent
8.8
Pros: Very Convenient Location, friendly staff, and good food. definitely met my expectation and good value for money.
Good
7.9
Mediocre
3.8
Good
7.9
Pros: location, location, location
Excellent
10.0
Pros: The hotel location is excellent, it’s got everything in close proximity. Staff were excellent, helpful and friendly. Hotel is clean and tidy as expected.
Excellent
8.8
Excellent
9.6
Pros: Spacious rooms, friendly staff superb location, excellent breakfast
Okay
5.8
Pros: Location
Excellent
10.0
Pros: The staff at the reception was absolutely top notch. Very professional. Thanks.
Details
Reviews
Overall 8.1 Excellent
Based on 10,180 reviews
Location
9.6
Wellness
9.0
Breakfast
8.2
Service
6.8
WiFi
6.5
Room
6.0
Amenities
5.9
Vibe
5.8
Bar
5.6
Value
4.6
Location
9.5
Wellness
9.2
Breakfast
9.1
Cleanliness
6.1
Service
5.8
Bar
5.7
Room
5.1
Vibe
5.0
Comfort
4.8
WiFi
4.8
Value
4.3
Location
9.7
Breakfast
7.9
Service
6.9
Cleanliness
6.3
Food
5.7
Room
5.6
Value
4.9
WiFi
4.8
Vibe
4.7
Location
9.6
Breakfast
8.6
Cleanliness
6.1
Room
5.9
Amenities
5.3
Service
4.9
Value
4.7
Vibe
4.6
Location
9.7
Breakfast
7.9
Service
6.9
Cleanliness
6.4
Value
5.3
Vibe
5.2
Comfort
5.1
Room
4.6
7.1 Good
Pros: Location
Cons: services of the room
1.0 Poor
Pros: Only the location was good.
Cons: From the front desk staff being extremely rude to added charges, mandatory fees to use at the bar with closed early, the snack shoppe whose system was down. Awful experience. The room we had was not clean and the bathroom had mold. Would never recommend.
10.0 Excellent
Pros: everything from the minute we stepped out of uber ....staff were fab, helpful, . checking in very quickly...room on 10th floor very spacious . 4 people staying in this room and everything we needed was there.
Cons: nothing and that is the truth....
8.8 Excellent
Pros: Very Convenient Location, friendly staff, and good food. definitely met my expectation and good value for money.
Cons:
7.9 Good
Pros:
Cons: resort fee is like welfare for the bar and snack places on premises
3.8 Mediocre
Pros:
Cons: The communication with them is absolutely a nightmare. They charged me twice and made mistakes in billing. Been in touch with them with endless calls before and after the stay. Base on this experience - I will not book a Hilton hotel ever again
7.9 Good
Pros: location, location, location
Cons: some areas look outdated
10.0 Excellent
Pros: The hotel location is excellent, it’s got everything in close proximity. Staff were excellent, helpful and friendly. Hotel is clean and tidy as expected.
Cons:
8.8 Excellent
Pros:
Cons: My son just late check out at 1pm, Hotel charge me more than $58 although i am Hilton honor member.
9.6 Excellent
Pros: Spacious rooms, friendly staff superb location, excellent breakfast
Cons: No kettle in room
5.8 Okay
Pros: Location
Cons: In need of updating no tea facilities no fridge cost of hotel includes$35 in lounge and shop in hotel , per night , but doesn’t tell you this , we only found out from other reviews not very helpful staff a bit disappointed
10.0 Excellent
Pros: The staff at the reception was absolutely top notch. Very professional. Thanks.
Cons:
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Retreat to our urban oasis in the heart of Midtown NYC at Sheraton New York Times Square Hotel. Our warm, inviting hotel offers thoughtfully appointed guestrooms and suites with city views and a 4,000-square-foot, state-of-the-art fitness center. Make yourself at home in our sleek, recently enhanced guestrooms featuring high-speed Wi-Fi access, pampering bedding and deluxe amenities. Dine on delicious market-inspired cuisine at Hudson Market, our signature hotel restaurant. Enjoy cocktails or Starbucks® coffees at our sophisticated Library Bar. Take advantage of our on-site business center and complimentary Wi-Fi in all public spaces. Host a meeting in our 62,000 square feet of elegant event space just steps from Times Square, Rockefeller Center and the Broadway District. When you're ready to venture out, you'll find that Central Park, Radio City Music Hall and Midtown NYC attractions are minutes away. We look forward to welcoming you to our chic, modern hotel in the heart of famous Times Square, New York.
Overall 8.0 Excellent
Based on 8,682 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: Great location
Excellent
8.0
Pros: Breakfast was good
Okay
5.4
Pros: It was a good location for us.
Excellent
9.0
Pros: Location is nice and it was clean, especially for the price I got it for.
Excellent
9.6
Pros: Everything else, particularly the rooms.
Okay
5.0
Excellent
8.0
Pros: I loved the location.
Excellent
10.0
Pros: Proximity to subway and the theater I was going to.
Excellent
10.0
Pros: Location.fluggage..free bottled water
Excellent
9.0
Pros: Great location! The bell staff was extremely helpful especially the doorman.
Excellent
9.0
Pros: Location, atmosphere, cleanliness.
Excellent
10.0
Pros: Great location. Friendly staff
Details
Reviews
Overall 8.0 Excellent
Based on 8,682 reviews
Location
9.6
Service
6.9
Amenities
6.3
Bar
5.8
Room
5.7
Breakfast
5.5
Food
5.4
WiFi
5.4
Comfort
3.7
Value
3.6
Location
9.6
Service
7.6
Cleanliness
6.1
Bar
5.9
Breakfast
5.8
Vibe
5.6
Food
5.2
Room
4.4
WiFi
3.8
Value
3.3
Comfort
2.3
Location
9.4
Service
6.6
Cleanliness
6.6
Room
4.9
Comfort
3.7
Value
3.3
Location
9.7
Cleanliness
6.5
Service
6.5
Room
4.9
Location
9.6
9.2 Excellent
Pros: Great location
Cons: Breakfast at the hotel to expensive, and not really good
8.0 Excellent
Pros: Breakfast was good
Cons: Sheets and pillows are not as nice as the Hilton’s. Very nice but could have been better.
5.4 Okay
Pros: It was a good location for us.
Cons: The beds were very uncomfortable, the air was not working properly and the staff seemed unsympathetic to my emergency need to leave early due to the hurricane in my home State.
9.0 Excellent
Pros: Location is nice and it was clean, especially for the price I got it for.
Cons: The only thing I did not like is they charge a $35 storage fee if you keep anything in the fridge and you get charged if you touch anything in the mini bar, even if you do not consume it.
9.6 Excellent
Pros: Everything else, particularly the rooms.
Cons: The very high price for breakfast.
5.0 Okay
Pros:
Cons: Poor staffs I left my louis VUITTON belt which was very dear to me and left for Singapore and when I called the very next day they said there was nothing there. I told them to check with the cleaning staff and get back to me but they did not. The least was to at least call me back to let me know but this hotel needs alot of training of customer satisfaction. Very very poor on that.
8.0 Excellent
Pros: I loved the location.
Cons: No.
10.0 Excellent
Pros: Proximity to subway and the theater I was going to.
Cons:
10.0 Excellent
Pros: Location.fluggage..free bottled water
Cons: Fee in storing luggage.needs key card to access restroom
9.0 Excellent
Pros: Great location! The bell staff was extremely helpful especially the doorman.
Cons: We all like the hotel.
9.0 Excellent
Pros: Location, atmosphere, cleanliness.
Cons: Would like bath gel and better coffee in the room.
10.0 Excellent
Pros: Great location. Friendly staff
Cons: Beds are too small, only doubles
Retreat to our urban oasis in the heart of Midtown NYC at Sheraton New York Times Square Hotel. Our warm, inviting hotel offers thoughtfully appointed guestrooms and suites with city views and a 4,000-square-foot, state-of-the-art fitness center. Make yourself at home in our sleek, recently enhanced guestrooms featuring high-speed Wi-Fi access, pampering bedding and deluxe amenities. Dine on delicious market-inspired cuisine at Hudson Market, our signature hotel restaurant. Enjoy cocktails or Starbucks® coffees at our sophisticated Library Bar. Take advantage of our on-site business center and complimentary Wi-Fi in all public spaces. Host a meeting in our 62,000 square feet of elegant event space just steps from Times Square, Rockefeller Center and the Broadway District. When you're ready to venture out, you'll find that Central Park, Radio City Music Hall and Midtown NYC attractions are minutes away. We look forward to welcoming you to our chic, modern hotel in the heart of famous Times Square, New York.
With a stay at Hotel Mela Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
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Overall 8.0 Excellent
Based on 1,057 reviews
All reviews
- All reviews
Good
7.0
Pros: The location was great. Staff was super friendly.
Excellent
9.2
Pros: Great location and staff. Small room.
Poor
1.0
Pros: The location was fantastic.
Excellent
8.3
Pros: The location was ideal for what we needed. The bed was comfortable and extremely clean. Small but it is NYC so that is a given and you can't dock points for room size. The staff were really nice and check in was super fast and easy.
Okay
4.0
Pros: it was clean, the location was good for what i needed
Good
7.9
Pros: Location Comfort room
Excellent
9.6
Pros: The location is very central
Excellent
9.2
Pros: Location was fantastic.
Excellent
9.2
Pros: Bed & pillows were very comfortable! Great value!
Good
7.1
Pros: Room was clean snd staff were pleasant
Excellent
8.3
Pros: Location was great. Good value in the area
Excellent
10.0
Pros: Bed very nice
Excellent
8.0
Pros: The room was a lot nicer and bigger than I expected.
Excellent
8.0
Pros: The location could not be better and the hotel was very clean and well staffed.
Excellent
8.0
Pros: The friendliness of the staff and the location was perfect!! Steps away from everything!!
Good
6.7
Pros: great location: Times square, Bryant park, grand central, etc is minutes away from hotel.
Excellent
8.0
Pros: The Hotel is very clean!
Good
6.4
Pros: hotel staff were very friendly, hotel was clean, hotel was conveniently located
Mediocre
3.6
Pros: Brilliant location
Good
6.4
Pros: Excellent position, 50meters from Times Square, very clean and nice atmosphere, GREAT hotel staff
Good
6.0
Pros: Location & Comfort
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Cons: $self.cons
Good
6.4
Pros: nice decor
Details
Reviews
Overall 8.0 Excellent
Based on 1,057 reviews
Cleanliness
8.1
Comfort
7.7
Location
9.3
Services
7.3
Staff
8.3
Value for money
7.1
7.0 Good
Pros: The location was great. Staff was super friendly.
Cons: Rooms were extremely small!!!! Huge pet deposit. Did not seem like a 4 star hotel.
9.2 Excellent
Pros: Great location and staff. Small room.
Cons:
1.0 Poor
Pros: The location was fantastic.
Cons: The hotel was horrible. It was not a 4 star hotel like we booked. The place had mold all over the bathroom walls the floors had not been vacuumed and it felt like a motel 8. But at lease you get what you pay for with a motel 8. But not with this hotel.
8.3 Excellent
Pros: The location was ideal for what we needed. The bed was comfortable and extremely clean. Small but it is NYC so that is a given and you can't dock points for room size. The staff were really nice and check in was super fast and easy.
Cons: Elevators were extremely cramped and slow and one of the buttons didn't work.
4.0 Okay
Pros: it was clean, the location was good for what i needed
Cons: there was a strong fragrent smell to the place that gave me a headache. they added an extra 30$ fee to the room when i got there, and they refused to accept my tax exempt form.
7.9 Good
Pros: Location Comfort room
Cons: Price
9.6 Excellent
Pros: The location is very central
Cons:
9.2 Excellent
Pros: Location was fantastic.
Cons:
9.2 Excellent
Pros: Bed & pillows were very comfortable! Great value!
Cons: The A/C unit was noisy at times...like a loud clunky sound.
7.1 Good
Pros: Room was clean snd staff were pleasant
Cons: Room was tiny and there was no desk to work!
8.3 Excellent
Pros: Location was great. Good value in the area
Cons: Carpet was wet when we checked in. They did what they could after we mentioned it, but was not completely dry when we checked out after2 nights
10.0 Excellent
Pros: Bed very nice
Cons: Small room
8.0 Excellent
Pros: The room was a lot nicer and bigger than I expected.
Cons:
8.0 Excellent
Pros: The location could not be better and the hotel was very clean and well staffed.
Cons:
8.0 Excellent
Pros: The friendliness of the staff and the location was perfect!! Steps away from everything!!
Cons:
6.7 Good
Pros: great location: Times square, Bryant park, grand central, etc is minutes away from hotel.
Cons:
8.0 Excellent
Pros: The Hotel is very clean!
Cons: No complaints
6.4 Good
Pros: hotel staff were very friendly, hotel was clean, hotel was conveniently located
Cons: room was small, and therefore felt like I overpaid. there is no restaurant, bar, etc in the hotel.
3.6 Mediocre
Pros: Brilliant location
Cons: Lack of room facilities. Not suitable for more than one nights stay - absolutely no storage space. Smallest hotel room I've ever come across.
6.4 Good
Pros: Excellent position, 50meters from Times Square, very clean and nice atmosphere, GREAT hotel staff
Cons: Small room (as in most of New York hotels)
6.0 Good
Pros: Location & Comfort
6.4 Good
Pros: nice decor
Cons: limited amenities
With a stay at Hotel Mela Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Passionate and provocative, The Maxwell New York City is a distinctive destination in Midtown Manhattan. Enjoy a brilliant travel experience at our hotel, as Times Square, Rockefeller Center, Fifth Avenue and Grand Central Terminal are all within reach. Intuitively designed, our guest rooms and suites beckon travelers visiting New York to relax and recharge. Amenities include plush pillow top beds, state-of-the-art technology, and rejuvenating bath amenities. Stop by our revamped Living Room for conversation and cocktails or savor fresh favorites at Heartbeat, our casual hotel eatery. Out-of-the-box ideas come to life in our innovative meeting room spaces, while our Midtown Manhattan event venues set the stage for fairy tale weddings. No matter what inspires you, The Maxwell New York City indulges your passion.
Overall 7.9 Good
Based on 1,150 reviews
All reviews
- All reviews
Good
6.7
Good
7.5
Pros: Walking distance to a lot of places
Good
7.9
Pros: Location, room was recently renovated
Excellent
8.3
Pros: The breakfast was alright the one i enjoy is waffle it was delicious. The comfort of the best was outstanding. It was a bit cold sometimes but my overall experience was amazing.
Excellent
10.0
Excellent
9.2
Pros: Very nice hotel. Great location and lovely lobby
Excellent
10.0
Pros: Location amenities and staff
Excellent
8.0
Pros: The location was great, especially for the price! They charge a $25 per night resort fee (like everyone else) however they give you a $30 per night voucher to use at the lobby bar, great deal!
Okay
5.4
Excellent
10.0
Pros: The location is perfect. Very central to midtown locations, all within walking distance. The staff here are fantastic and go the extra mile to make your stay comfortable. Kevin is an asset to the management of the hotel.
Good
6.0
Pros: The location was great - in between two subway stops.
Okay
5.0
Pros: Way too expensive!!!!!
Good
6.3
Pros: Enjoyed my stay. Made to feel very welcome. This hotel has a boutique feel to it,it is so unlike the normal bussiness chain hotels it competes with in Midtown. Perfect location close to 51st street subway and Grand Central Station. Also short walk away from the park and all shops on 5th avenue.Staff are all very friendly and helpful and the room although smallish(like nearly all New York hotels) was very well eqiuiped and comfatable. The bar is very lively at night if that is your thing.I will stay again if in New York.
Okay
5.0
Pros: Lobby: great music, lively, makes you feel good. Fitness: well equipped. Hotel staff very helpful.
Good
7.0
Pros: Beautiful hotel. Really nice atmosphere. Staff very helpful. Was initially concerned that the Internet was going to cost $14.95 a day but they made us a member of w hotels for free which included free Internet. We stayed in the MEGA room and it was a great size.
Okay
5.0
Pros: The good thing about this hotel that the staff were friendly and were able to assit you or make up for anything that was not satisfying. In addition the location was not bad either if you were looking to have access to the main roads.
Good
7.0
Pros: Great location, cool hotel, very confi bed, in the lounge in the lobby they put a DJ with nice music in some evenings, very nice
Good
7.6
Pros: Wonderful staff, honesty of cleaning staff. And I loved the lighting, both in the common areas and the room.
Okay
5.2
Pros: location
Mediocre
3.6
Pros: Location
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Cons: $self.cons
Good
7.6
Pros: Our room was very clean and very comfortable after a long day. We would stay again.
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Cons: $self.cons
Okay
5.5
Pros: $self.pros
Details
Reviews
Overall 7.9 Good
Based on 1,150 reviews
Cleanliness
8.2
Comfort
7.9
Location
8.8
Services
7.6
Staff
8.0
Value for money
7.2
6.7 Good
Pros:
Cons: lackluster - def gone downhill since being a W Hotel. Small rooms, basic and no conditioner in the rooms, isn't that a staple in North America! They charged me for more mini bar items that I could possibly eat in my short stay and told me they will reimburse me in 2 weeks, no one seemed to really care for the inconvenience either.
7.5 Good
Pros: Walking distance to a lot of places
Cons: Some of the towels were dirty.
7.9 Good
Pros: Location, room was recently renovated
Cons: charging some "city tax" w/o warning - it appeared all over sudden on the confirmation of the room reservation. The reception staff including manager could not clearly explain what it is and why it is not mentioned upfront.
8.3 Excellent
Pros: The breakfast was alright the one i enjoy is waffle it was delicious. The comfort of the best was outstanding. It was a bit cold sometimes but my overall experience was amazing.
Cons: I didn't like that the other days i stay there that the staff didn't my breakfast was complimentary because i was apart of the Longchamp Group.
10.0 Excellent
Pros:
Cons: The extra resort fees
9.2 Excellent
Pros: Very nice hotel. Great location and lovely lobby
Cons: The airco made some much noise, it was impossible to sleep with. And the bed was rather small
10.0 Excellent
Pros: Location amenities and staff
Cons: Nothing. Loved it
8.0 Excellent
Pros: The location was great, especially for the price! They charge a $25 per night resort fee (like everyone else) however they give you a $30 per night voucher to use at the lobby bar, great deal!
Cons:
5.4 Okay
Pros:
Cons: A/C was very loud. Couldn’t sleep at night
10.0 Excellent
Pros: The location is perfect. Very central to midtown locations, all within walking distance. The staff here are fantastic and go the extra mile to make your stay comfortable. Kevin is an asset to the management of the hotel.
Cons: Upon entering our first room (Cosy queen) there was a strong smell of cannabis. With my partner being pregnant this posed a problem for us. We called down to the front desk and they offered us a new room. They upgraded us to the junior 1 bedroom suite. The room was lovely and very spacious but unfortunately the air conditioning unit broke in the bedroom meaning we would have to move rooms. One of the managers contacted us to apologise for the issues and offered us another free upgrade, this time to the penthouse suite. The room was amazing. The view was great and we couldn’t have been happier. Kevin from management really turned some small negatives in to some lovely positives and made the duration of our stay a great experience and memory.
6.0 Good
Pros: The location was great - in between two subway stops.
Cons: The hotel was a rip off. Upon check in, we were forced to pay a $25 fee which included $30 in drinks at the bar (which cost $16 each and an 18 percent service charge resulted in another $10). The lobby was a mess; paper and napkins strewn everywhere.
5.0 Okay
Pros: Way too expensive!!!!!
Cons: The price of the breakfast. Also, the fact that I couldn't use my car ulnless I paid extra each time I would remove it fron the parking lot. The room was not very clean, a lot of dust everywhers, and a pubic hair found in the shower befero we even got to use it.
6.3 Good
Pros: Enjoyed my stay. Made to feel very welcome. This hotel has a boutique feel to it,it is so unlike the normal bussiness chain hotels it competes with in Midtown. Perfect location close to 51st street subway and Grand Central Station. Also short walk away from the park and all shops on 5th avenue.Staff are all very friendly and helpful and the room although smallish(like nearly all New York hotels) was very well eqiuiped and comfatable. The bar is very lively at night if that is your thing.I will stay again if in New York.
Cons:
5.0 Okay
Pros: Lobby: great music, lively, makes you feel good. Fitness: well equipped. Hotel staff very helpful.
Cons: IT system: After 9 hours of flight and 1 hour of taxi, hotel tells you that you do not have a reservation. :(( They charge you twice - again IT system. Thank you to the hotel staff trying to solve the issue.
7.0 Good
Pros: Beautiful hotel. Really nice atmosphere. Staff very helpful. Was initially concerned that the Internet was going to cost $14.95 a day but they made us a member of w hotels for free which included free Internet. We stayed in the MEGA room and it was a great size.
Cons: Nothing
5.0 Okay
Pros: The good thing about this hotel that the staff were friendly and were able to assit you or make up for anything that was not satisfying. In addition the location was not bad either if you were looking to have access to the main roads.
Cons: Very tiny rooms!! What is called a queen only seems like a double bed and a king is more like a queen bed, plus you hardly move around in the room and toilets were even smaller. I am not sure how these rooms claim to be for 2 persons as there definately was no room to move around, or even cupboard space for clothes, unless you have 2 outfits each. In addition the first room had this horrible gas smell in the toilets leaking out from the pipes below, the water is not complimentary in the room, the shower pressure was very weak!! I did get another room though but the internet line was not working. So all in all, it was not a great experience although the staff there did help in turning things around.
7.0 Good
Pros: Great location, cool hotel, very confi bed, in the lounge in the lobby they put a DJ with nice music in some evenings, very nice
Cons: the bathroom/toilet have a sliding door which do not completely isolate from the room
7.6 Good
Pros: Wonderful staff, honesty of cleaning staff. And I loved the lighting, both in the common areas and the room.
Cons: No real restaurant. Earlier coffee service in lobby would be good.
5.2 Okay
Pros: location
Cons: room was supposed to be mega room--was small and only one queen size bed
3.6 Mediocre
Pros: Location
7.6 Good
Pros: Our room was very clean and very comfortable after a long day. We would stay again.
5.5 Okay
Cons: The rooms were extremely dark and the lifts were verydifficult to use.
Passionate and provocative, The Maxwell New York City is a distinctive destination in Midtown Manhattan. Enjoy a brilliant travel experience at our hotel, as Times Square, Rockefeller Center, Fifth Avenue and Grand Central Terminal are all within reach. Intuitively designed, our guest rooms and suites beckon travelers visiting New York to relax and recharge. Amenities include plush pillow top beds, state-of-the-art technology, and rejuvenating bath amenities. Stop by our revamped Living Room for conversation and cocktails or savor fresh favorites at Heartbeat, our casual hotel eatery. Out-of-the-box ideas come to life in our innovative meeting room spaces, while our Midtown Manhattan event venues set the stage for fairy tale weddings. No matter what inspires you, The Maxwell New York City indulges your passion.
Shoreham Hotel is located in New York City, just 650 feet from Museum of Modern Art. Guests can enjoy the on-site restaurant. Every room at this hotel is air conditioned and is equipped with a flat-screen TV. Some units feature a sitting area where you can relax. Every room is equipped with a private bathroom equipped with a bathtub. Extras include free toiletries and a hairdryer. There is a 24-hour front desk at the property. St Patrick's Cathedral is 1,300 feet from Shoreham Hotel, and Radio City Music Hall is 1,300 feet from the property. The nearest airport is LaGuardia Airport, 6 miles from the property.
Overall 7.7 Good
Based on 2,774 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The location is great for walking and accessing the subway.
Good
7.1
Pros: To have basic amenities in a 4* hotel room with a kettle and some beverages
Good
7.5
Pros: Good location just a few blocks away from times square. Modern facilities and very clean rooms and bathrooms.
Excellent
9.6
Excellent
9.6
Excellent
8.3
Pros: Big rooms. Complimentary drinks and cookies in the morning and afternoon. Anna and Monica gave satisfying solutions when I needed help.
Excellent
10.0
Pros: Room was good size for a new York Hotel bed was comfy.
Excellent
10.0
Pros: Great location in midtown with easy access to public transportation and great restaurants within easy walking distance. I stayed in one of the junior suites, and it was clean a very comfortable.
Excellent
9.0
Pros: The hotel employee at the front desk was absolutely perfect with her level of hospitality. if I stay at The Shoreham again, it'll be because of her.
Mediocre
3.8
Pros: Only location
Excellent
9.2
Pros: Spacious room & nice location
Excellent
10.0
Pros: The staff at the Shoreham was OUTSTANDING! Very responsive & helpful. This is a budget hotel with a five star location & staff. I would absolutely stay again.
Details
Reviews
Overall 7.7 Good
Based on 2,774 reviews
Location
9.7
Service
8.0
Cleanliness
5.9
Value
5.4
Room
5.3
Food
5.0
WiFi
4.8
Wellness
4.7
Comfort
4.6
Bar
4.4
Vibe
4.0
Amenities
3.2
Breakfast
3.2
Location
10.0
Service
8.6
Cleanliness
6.4
Room
4.9
Food
4.6
Comfort
4.4
Amenities
3.6
WiFi
3.6
Breakfast
3.4
Vibe
2.6
Location
9.6
Service
7.8
Food
5.7
Value
5.6
Cleanliness
5.5
Room
5.1
Comfort
4.5
Vibe
4.0
Amenities
3.6
WiFi
3.5
Breakfast
2.9
Location
9.5
Service
8.2
Room
5.0
Comfort
4.6
Amenities
2.9
Location
9.5
Service
7.4
Comfort
4.5
Room
4.2
10.0 Excellent
Pros: The location is great for walking and accessing the subway.
Cons: The room was tiny but comfortable.
7.1 Good
Pros: To have basic amenities in a 4* hotel room with a kettle and some beverages
Cons: I do not class this as a 4* hotel. There were NO basic amenities in the room. I had to ask for a fridge. I was told I would have to pay $25 Which I agreed to and then I got a call that they were going to waive it.
7.5 Good
Pros: Good location just a few blocks away from times square. Modern facilities and very clean rooms and bathrooms.
Cons: The lift and passageway is too constricted and Shoreham. I had a hard time getting my toddlers stroller through it. Also, the room lacks basic amenities like a kettle, mini fridge, coffee machine etc. that are part of most other 3 and 4 star hotels.
9.6 Excellent
Pros:
Cons: The breakfast. The only think that was fresh was the fruit. The fruit wasn't done yet so it was hard to eat. Bread, croissants, bagels were not fresh.
9.6 Excellent
Pros:
Cons: There was no gluten-free item on the breakfast menu.
8.3 Excellent
Pros: Big rooms. Complimentary drinks and cookies in the morning and afternoon. Anna and Monica gave satisfying solutions when I needed help.
Cons: The WiFi didn’t work
10.0 Excellent
Pros: Room was good size for a new York Hotel bed was comfy.
Cons: Nothing really
10.0 Excellent
Pros: Great location in midtown with easy access to public transportation and great restaurants within easy walking distance. I stayed in one of the junior suites, and it was clean a very comfortable.
Cons: The air conditioning was noisy at times. Also, our room was not available for checkin until almost 4 PM.
9.0 Excellent
Pros: The hotel employee at the front desk was absolutely perfect with her level of hospitality. if I stay at The Shoreham again, it'll be because of her.
Cons:
3.8 Mediocre
Pros: Only location
Cons: dirty rooms and not friendly personnel
9.2 Excellent
Pros: Spacious room & nice location
Cons: Noise of the AC unit
10.0 Excellent
Pros: The staff at the Shoreham was OUTSTANDING! Very responsive & helpful. This is a budget hotel with a five star location & staff. I would absolutely stay again.
Cons:
Shoreham Hotel is located in New York City, just 650 feet from Museum of Modern Art. Guests can enjoy the on-site restaurant. Every room at this hotel is air conditioned and is equipped with a flat-screen TV. Some units feature a sitting area where you can relax. Every room is equipped with a private bathroom equipped with a bathtub. Extras include free toiletries and a hairdryer. There is a 24-hour front desk at the property. St Patrick's Cathedral is 1,300 feet from Shoreham Hotel, and Radio City Music Hall is 1,300 feet from the property. The nearest airport is LaGuardia Airport, 6 miles from the property.
Welcome to Millennium Times Square New York, your quiet spot in the 'city that never sleeps.' Our hotel offers an ideal location – perched 16 stories above the hustle-bustle of Times Square and moments from the iconic attractions you're here to see, such as theaters, city parks, famed restaurants and Midtown shops. Relax and settle into some of the largest guest rooms in Times Square, each featuring a Smart TV, WiFi access, work desk and oversized bathroom. Our beautifully appointed suites are situated even higher – 50 floors above the city – offering luxurious furnishings, indulgent bathrobes and slippers, and a living area that's perfect for entertaining. Check out our Bugis Street Brasserie & Bar for pan-Asian cuisine reminiscent of marketplaces in Singapore, or head for the hotel gift shop for snacks and souvenirs. We have the perfect amenities for your stay in New York City including a fitness center, theater ticket desk, business center and concierge services. Our hotel offers 43 event spaces, truly accommodating any need during your visit to Times Square. Meet with coworkers in your choice of boardrooms or host an exhibit in our high-tech, sunlit Gotham spaces.
Overall 7.6 Good
Based on 3,631 reviews
All reviews
- All reviews
Okay
5.0
Pros: Great location for Time square
Okay
4.2
Pros: It was close to Times Square.
Excellent
8.8
Pros: The help from the gentleman who works at the hotel for 22years
Excellent
9.6
Pros: I love the area where it is located. It’s so convenient.
Excellent
8.8
Pros: Location cannot be neat. Fabulous view from our room. Beds comfortable
Good
6.7
Excellent
10.0
Pros: The room was clean and centrally located to Broadway and Times Square. The staff was friendly and helpful.
Excellent
10.0
Pros: The location was perfect. Helpful and kind Staff. Had a room at the 45th floor, great view and fast elevators.
Excellent
9.2
Pros: I liked the location. The hotel was clean and adequate. Housekeeping responded quickly to bring more blankets
Excellent
10.0
Pros: Location was great and so was the price for that location. We had a corner unit with and had windows in front and side of room. Staff went above and beyond to help in anything we needed including finding us certain places to eat. They googled what they couldn't answer so we didn't have to take that time. Room was a good size. Bathroom was roomy and shower was nice and hot. The mattress was very comfortable for us. The tv was equipt with Netflix if you have an account, but never had time to use it considering the NY nightlife. The hotel will hold your bags up to 4:00 after you check out if you still have time before leaving. Everything was in walking distance.
Good
6.0
Pros: the location
Excellent
8.0
Pros: location
Good
6.7
Pros: The hotel was very nice, verrry expensive. Seconds away from the heart of time square. Great experience!!
Good
6.7
Pros: i loved the location
Mediocre
2.7
Pros: location
Good
6.0
Pros: Well placed,we went a lot to the theatre, conciers and the theather -people were extremly helpful and nice
Good
6.0
Pros: We liked that we could walk to the Majestic to see The Phantom and the feel that we were in the middle of the city.
Good
7.6
Pros: The service was excellent
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Good
7.2
Pros: good service and central position for sightseeing and shopping.
Good
7.6
Pros: Great location!! The hotel was very clean and the staff was really nice and helpful.
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Cons: $self.cons
Excellent
8.0
Pros: Location, staff friendliness, room standards
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Cons: $self.cons
Okay
4.4
Pros: $self.pros
Details
Reviews
Overall 7.6 Good
Based on 3,631 reviews
Cleanliness
7.4
Comfort
7.5
Location
9.3
Services
7.0
Staff
7.8
Value for money
6.7
5.0 Okay
Pros: Great location for Time square
Cons: Beds were too small. Not suitable for 2 adults. Bathroom rusted and no breakfast for the money we paid
4.2 Okay
Pros: It was close to Times Square.
Cons: Our first room was disgustingly dirty. You could tell it had not been cleaned before we checked or cleaned well at all for a long time. We were able to change rooms. The second room was cleaned better but was still dirtier than an hotel room I have ever stayed in. The rooms are very outdated and need to be gutted and completely redone.
8.8 Excellent
Pros: The help from the gentleman who works at the hotel for 22years
Cons:
9.6 Excellent
Pros: I love the area where it is located. It’s so convenient.
Cons: Nothing.
8.8 Excellent
Pros: Location cannot be neat. Fabulous view from our room. Beds comfortable
Cons: Carpet needs to be cleaned
6.7 Good
Pros:
Cons: When I booked through booking.com the rate was 60.00 for the night. When I go to check in it was 225.00 I questioned them and they said it was a error I told them that they had to honor the price. I would like a refund since it was late I had no choice but to pay. I feel it was a set up to get people in the hotel. I’m not the only person who had this issue the police were called later on Monday night because a customer was upset about the same thing
10.0 Excellent
Pros: The room was clean and centrally located to Broadway and Times Square. The staff was friendly and helpful.
Cons: I was quite surprised that there was not outlets to charge your phone on the bed stands. I had to pull back the mattress and go under the headboard to access the plug.
10.0 Excellent
Pros: The location was perfect. Helpful and kind Staff. Had a room at the 45th floor, great view and fast elevators.
Cons: No refridgerator or minibar.
9.2 Excellent
Pros: I liked the location. The hotel was clean and adequate. Housekeeping responded quickly to bring more blankets
Cons: The elevator situation is terrible. Had four elevators pass us by full when trying to go down to breakfast. Had to finally go up to the top floor to get down. The spread on the bed was flimsy. Had to request another blanket. Breakfast could have been better. There was no room service.
10.0 Excellent
Pros: Location was great and so was the price for that location. We had a corner unit with and had windows in front and side of room. Staff went above and beyond to help in anything we needed including finding us certain places to eat. They googled what they couldn't answer so we didn't have to take that time. Room was a good size. Bathroom was roomy and shower was nice and hot. The mattress was very comfortable for us. The tv was equipt with Netflix if you have an account, but never had time to use it considering the NY nightlife. The hotel will hold your bags up to 4:00 after you check out if you still have time before leaving. Everything was in walking distance.
Cons: There was not enough electrical outlets. There were only two we noticed and one was under the desk, so you had to go under it to plug and the other was behind the nightstand. The light over the bathroom sink wasn't working, but forgot to let them know. The curtains in the corner where the windows met didn't close all the way because of the tracks, which let in light in the morning, so I used my hair clip to hold it closed. These were all minor compared to the value in that area and the hospitality. Non-Hotel info: The area is VERY expensive, so try and plan prior to eat away from this area. The food was costly and it was awful.
6.0 Good
Pros: the location
Cons:
8.0 Excellent
Pros: location
Cons: The bed was hard and the pillows were flat.
6.7 Good
Pros: The hotel was very nice, verrry expensive. Seconds away from the heart of time square. Great experience!!
Cons: Cost of items were outrageous, but that is probably just New York, Time Square.
6.7 Good
Pros: i loved the location
Cons:
2.7 Mediocre
Pros: location
Cons: cleanliness and front desk staff
6.0 Good
Pros: Well placed,we went a lot to the theatre, conciers and the theather -people were extremly helpful and nice
Cons: Nothing
6.0 Good
Pros: We liked that we could walk to the Majestic to see The Phantom and the feel that we were in the middle of the city.
Cons: We were on the 45th floor and we hardly got any sleep. Our neighbors were partying from 11:00 pm-2:00am. Lots of slamming doors and arguing. It was horrible and when I finally called at 2:00 am the person at the desk made it feel like it was my fault for not calling earlier. You need to have security making rounds to insure a pleasant stay for your guests. Plus, it was our 10th anniversary!!!!!
7.6 Good
Pros: The service was excellent
7.2 Good
Pros: good service and central position for sightseeing and shopping.
Cons: we waited 20 minutes for somebody to help us with our cases from the 42nd floor to a waiting taxi and nobody arrived. we had to manage 4 large cases on our own.to the waiting taxi..
7.6 Good
Pros: Great location!! The hotel was very clean and the staff was really nice and helpful.
8.0 Excellent
Pros: Location, staff friendliness, room standards
4.4 Okay
Cons: noice from the peopel who clen the rooms
Welcome to Millennium Times Square New York, your quiet spot in the 'city that never sleeps.' Our hotel offers an ideal location – perched 16 stories above the hustle-bustle of Times Square and moments from the iconic attractions you're here to see, such as theaters, city parks, famed restaurants and Midtown shops. Relax and settle into some of the largest guest rooms in Times Square, each featuring a Smart TV, WiFi access, work desk and oversized bathroom. Our beautifully appointed suites are situated even higher – 50 floors above the city – offering luxurious furnishings, indulgent bathrobes and slippers, and a living area that's perfect for entertaining. Check out our Bugis Street Brasserie & Bar for pan-Asian cuisine reminiscent of marketplaces in Singapore, or head for the hotel gift shop for snacks and souvenirs. We have the perfect amenities for your stay in New York City including a fitness center, theater ticket desk, business center and concierge services. Our hotel offers 43 event spaces, truly accommodating any need during your visit to Times Square. Meet with coworkers in your choice of boardrooms or host an exhibit in our high-tech, sunlit Gotham spaces.
A stay at The Mansfield Hotel places you in the heart of New York, within a 5-minute walk of Fred F. French Building and Town Hall. Featured amenities include a 24-hour business center, limo/town car service, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 1,898 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6.3
Pros: Excellent location
Good
6.7
Pros: Stuff were good.
Excellent
10.0
Pros: Everything
Okay
4.2
Pros: The wall paper was falling off the wall You could detect smoking in the corridors The aircon was so loud —I was unable to sleep
Excellent
10.0
Pros: I appreciated the hotel hospitality and great staff
Excellent
8.3
Pros: Great location in New York City. Good service. Nice lounge and library sections. Quaint room. Wooden floors.
Okay
5.8
Pros: The pillows were comfy and I loved the crown molding and hardwood floors, very charming.
Excellent
8.3
Pros: Friendly and helpful staff. Morning breakfast of muffins and pastries. Availability of coffee throughout the day. Fantastic location. Charming and quaint library and homely atmosphere.
Good
7.1
Pros: We liked only the location.
Good
7.5
Good
7.0
Pros: Location, cleanliness. Modern bathroom
Okay
4.5
Pros: The location mid-town was very convenient to my conference.
Details
Reviews
Overall 7.6 Good
Based on 1,898 reviews
Location
9.6
Service
8.5
Value
8.0
WiFi
6.4
Food
6.1
Vibe
5.7
Bar
5.6
Cleanliness
5.5
Room
4.1
Breakfast
4.0
Comfort
2.7
Location
9.8
Service
8.6
Value
8.2
Food
6.1
Cleanliness
5.6
Vibe
5.2
WiFi
4.9
Breakfast
4.2
Room
3.3
Comfort
2.6
Location
9.8
Service
9.2
Value
8.5
Vibe
5.6
Cleanliness
5.3
Room
3.7
Comfort
2.5
Location
9.8
Service
8.8
Value
7.8
Amenities
6.0
Cleanliness
5.8
Vibe
5.6
Breakfast
4.2
Room
3.9
Comfort
2.4
Location
9.5
Service
8.5
Cleanliness
6.2
Room
4.7
Breakfast
3.4
Comfort
3.0
6.3 Good
Pros: Excellent location
Cons: The bed sheet was dirty
6.7 Good
Pros: Stuff were good.
Cons: The sheet had hair on it when I check in!!!!!
10.0 Excellent
Pros: Everything
Cons: None
4.2 Okay
Pros: The wall paper was falling off the wall You could detect smoking in the corridors The aircon was so loud —I was unable to sleep
Cons:
10.0 Excellent
Pros: I appreciated the hotel hospitality and great staff
Cons: Everything was good
8.3 Excellent
Pros: Great location in New York City. Good service. Nice lounge and library sections. Quaint room. Wooden floors.
Cons: Humidity smell in the bathroom. Limited breakfast (though included, it is limited to small muffin and mini-pastries and coffee).
5.8 Okay
Pros: The pillows were comfy and I loved the crown molding and hardwood floors, very charming.
Cons: The mirror light didn’t work, the breakfast they offer was stale, the library was shabby, the bar was non-functioning. The whole place could use an update.
8.3 Excellent
Pros: Friendly and helpful staff. Morning breakfast of muffins and pastries. Availability of coffee throughout the day. Fantastic location. Charming and quaint library and homely atmosphere.
Cons: Small rooms with not enough lighting. Bathrooms need more lighting too. Air conditioner was noisy.
7.1 Good
Pros: We liked only the location.
Cons: The continental breakfast was very, very light and the coffee not very good. The coffee machine makes the coffee very, very light to the extent it doesn’t taste like anything. The room was very small and dark and the view outside not very pleasant.
7.5 Good
Pros:
Cons: The bathroom was hideously small. The toilet was very cramped, and very uncomfortable to use.
7.0 Good
Pros: Location, cleanliness. Modern bathroom
Cons: Poor lighting in room
4.5 Okay
Pros: The location mid-town was very convenient to my conference.
Cons: Bedbugs. They moved me to a much better room, but I was not confident that it was bedbug free.
There was no way to make tea or coffee in my room. A huge drawback as far as I am concerned.
A stay at The Mansfield Hotel places you in the heart of New York, within a 5-minute walk of Fred F. French Building and Town Hall. Featured amenities include a 24-hour business center, limo/town car service, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Whoever said stylish can’t be familiar? Probably the same people who said modern can’t be affordable. Good thing we didn’t listen.Instead, we created a modern place to spend the night that puts you and yours in what feels like the center of the universe. Our hotel is perfectly situated in the heart of Midtown Manhattan West on West 47th Street between 6th and 7th Avenues. That means we’re less than 1/2 block from Times Square, the Theater District and Fifth Avenue, 3 to Restaurant Row, 4 from Rockefeller Center and just a bit further to the Empire State Building, Central Park and Greenwich Village. Oh, and did we mention the vibrant nightlife, high-octane entertainment and eclectic restaurants? In short – everything that makes NYC buzz and hum with energy – is right outside.And indoors, we always impress. A sleek lobby with pops of orange, green and blue lighting. Surreal aquariums with colorful fish darting here and there. Comfortable guest rooms that blend form and functional amenities. An on-site restaurant and lounge with enough personality for a crowd, but the artful intimacy of a friendly conversation.Come see why NYC is better at Night.
Overall 7.3 Good
Based on 3,360 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.8
Pros: So close to Times Square
Okay
5.0
Pros: Location
Excellent
9.0
Pros: Location perfect. Right on Times Square.
Excellent
9.6
Pros: Excellent location!!
Poor
1.0
Pros: The staff and the location was the only good thing, there was only one good hotel employee. He did the best service and helped us with every thing that was possible.
Good
7.5
Pros: Location
Good
7.0
Pros: The location
Excellent
10.0
Pros: Location, cleanliness, Samuel the concierge, shower, bed,
Excellent
10.0
Pros: The location
Excellent
10.0
Pros: Rooms were small but adequate and reading others reviews we were expecting this. Clean and comfy room and beds, staff very pleasant. Great location
Poor
1.0
Pros: The staff was nice
Excellent
8.8
Pros: Location
Details
Reviews
Overall 7.3 Good
Based on 3,360 reviews
Location
9.4
Service
8.0
WiFi
5.9
Food
5.4
Cleanliness
5.3
Breakfast
5.1
Room
4.1
Amenities
3.5
Wellness
3.3
Comfort
2.7
Bar
1.9
Location
9.3
Service
8.1
Breakfast
5.7
Cleanliness
5.0
Room
4.4
Amenities
3.5
Comfort
3.1
Location
9.3
Service
8.4
Breakfast
5.4
Cleanliness
5.0
Room
4.3
Amenities
3.1
Comfort
2.8
Location
9.5
Service
8.1
Room
3.8
Amenities
3.2
Comfort
2.6
8.8 Excellent
Pros: So close to Times Square
Cons: My room was a smaller one which was fine just wish it had a dresser for clothes and such
5.0 Okay
Pros: Location
Cons: Room was so small we only stayed one nite then moved to another hotel smallest room I have ever stayed in
9.0 Excellent
Pros: Location perfect. Right on Times Square.
Cons: Towels and bedding was stained with black marks.
9.6 Excellent
Pros: Excellent location!!
Cons: The room needs more lightning
1.0 Poor
Pros: The staff and the location was the only good thing, there was only one good hotel employee. He did the best service and helped us with every thing that was possible.
Cons: Hotel is horrible by the way it's not a 4 star it is a 0 star hotel. It has very, less space. We got one of the big rooms, and my kids had to sleep on the floor, this is very disappointing. The Hotel Carpet and bathroom were really dirty
7.5 Good
Pros: Location
Cons: Bathroom was dirty
7.0 Good
Pros: The location
Cons: The bed was like a king size cot and needs to be replaced. I sunk in the bed. The room appeared clean, but the carpet was dirty. The sink faucet was broken.
10.0 Excellent
Pros: Location, cleanliness, Samuel the concierge, shower, bed,
Cons: Please provide just a bottle of water for the guest in the room.
10.0 Excellent
Pros: The location
Cons: The staff didn’t make any effort to help us check in early even after 4 requests. They allowed us to check in 5 mins early. It was so noisy we didn’t sleep a wink all night and the lifts take 5-10 minutes to get you from level 5
10.0 Excellent
Pros: Rooms were small but adequate and reading others reviews we were expecting this. Clean and comfy room and beds, staff very pleasant. Great location
Cons: Lift was small and a bit slow but we were only on 3rd floor so not a problem
1.0 Poor
Pros: The staff was nice
Cons: The room was tiny with barely enough space to walk around the bed. It looked like it had not been thoroughly cleaned, the lights were not working, there were things in the shower. I am frustrated that this hotel is rated at 4 stars because it is not...
8.8 Excellent
Pros: Location
Cons: Noise of air conditioning
Whoever said stylish can’t be familiar? Probably the same people who said modern can’t be affordable. Good thing we didn’t listen.Instead, we created a modern place to spend the night that puts you and yours in what feels like the center of the universe. Our hotel is perfectly situated in the heart of Midtown Manhattan West on West 47th Street between 6th and 7th Avenues. That means we’re less than 1/2 block from Times Square, the Theater District and Fifth Avenue, 3 to Restaurant Row, 4 from Rockefeller Center and just a bit further to the Empire State Building, Central Park and Greenwich Village. Oh, and did we mention the vibrant nightlife, high-octane entertainment and eclectic restaurants? In short – everything that makes NYC buzz and hum with energy – is right outside.And indoors, we always impress. A sleek lobby with pops of orange, green and blue lighting. Surreal aquariums with colorful fish darting here and there. Comfortable guest rooms that blend form and functional amenities. An on-site restaurant and lounge with enough personality for a crowd, but the artful intimacy of a friendly conversation.Come see why NYC is better at Night.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
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Overall 7.0 Good
Based on 12,669 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Pros: Once grand hotel now tired and with a much more varied clientele. Bed very comfortable, room clean and (for New York) quite spacious. Annoying little failures of attention to detail - dirty glasses and crockery left on corridor floors for over 18 hours, piles of changed sheets and towels left in corridors overnight, empty glasses not removed from tables in lobby. This is all slack management. Plumbing also peculiar - our room on top floor needed hot water in bath turned on for 15 minutes morning and evening before running hot enough. A shame because these small things detract from what could be a great place to stay.
Okay
5.0
Pros: Good location, the hotel is very outdated, very little facilities. We would not recommend it for value for money
Okay
4.6
Pros: It was close to main attractions and subway
Good
7.0
Pros: Value and location were great. Very nice lobby and check in area. Bed was comfortable.
Okay
5.4
Pros: The location is very central
Good
7.9
Pros: Great location and friendly staff wanting to make sure they could meet guests expectations
Good
7.5
Pros: Location in amazing. Perfect for everything we wanted to do.
Good
7.5
Pros: Well the room was nice and big
Excellent
10.0
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Excellent
8.8
Pros: Bell hop Gustavo
Mediocre
3.7
Pros: Location is great Lobby is impressive
Good
7.9
Pros: Location. Overall ambience and environment at the lobby.
Details
Reviews
Overall 7.0 Good
Based on 12,669 reviews
Location
9.7
Bar
5.9
Service
5.9
Vibe
5.8
Food
5.5
WiFi
5.5
Breakfast
5.3
Value
4.3
Cleanliness
3.8
Comfort
3.6
Room
3.6
Wellness
3.1
Location
9.7
Service
6.1
Food
5.7
Breakfast
5.6
Vibe
5.4
Bar
5.3
WiFi
4.6
Value
3.8
Wellness
3.4
Comfort
3.3
Cleanliness
3.2
Room
3.1
Pool
0.4
Location
9.7
Food
6.1
Bar
5.5
Service
5.2
Breakfast
5.1
Vibe
5.1
Value
4.6
WiFi
4.3
Cleanliness
4.1
Comfort
3.7
Room
3.6
Location
9.7
Bar
6.3
Amenities
6.1
Breakfast
5.3
Vibe
5.3
Food
5.3
Service
4.9
Value
4.0
WiFi
3.4
Cleanliness
3.3
Comfort
2.6
Room
2.5
Location
9.5
Amenities
6.4
Vibe
5.6
Service
5.5
Bar
5.3
Food
4.6
Room
4.5
Cleanliness
4.4
Comfort
4.3
Value
3.6
WiFi
2.8
6.0 Good
Pros: Once grand hotel now tired and with a much more varied clientele. Bed very comfortable, room clean and (for New York) quite spacious. Annoying little failures of attention to detail - dirty glasses and crockery left on corridor floors for over 18 hours, piles of changed sheets and towels left in corridors overnight, empty glasses not removed from tables in lobby. This is all slack management. Plumbing also peculiar - our room on top floor needed hot water in bath turned on for 15 minutes morning and evening before running hot enough. A shame because these small things detract from what could be a great place to stay.
Cons:
5.0 Okay
Pros: Good location, the hotel is very outdated, very little facilities. We would not recommend it for value for money
Cons: Facilities, services included in the price we had to pay for (concierge for example)
4.6 Okay
Pros: It was close to main attractions and subway
Cons: The hotel itself is beautiful and in a prime location but that's as good as it gets. The staff from the moment I entered were extremely rude and very unhelpful. Any time I asked a question I was made to feel that I was being a nuisance, even so far as rolling their eyes when asked a question. Our room was very dated (I know the hotel is old) with the bath and wallpaper peeling. The room was dirty, tables with marks and drity curtains. The AC unit was very loud clicking on and off all night long. The room was very dark with two small lamps to light the room. Breakfast buffet was minimal and ran out fast. There aren't many options for breakfast outside the hotel but we did find a diner 10 min walk away. Overall it wasn't a pleasant experience and very expensive for what they offer with many added fees.
7.0 Good
Pros: Value and location were great. Very nice lobby and check in area. Bed was comfortable.
Cons: Rooms were somewhat on the older side (Room was very clean though) but was expected from reviews of the property. Only other problem is the check in and out process was long even with multiple staff members.
5.4 Okay
Pros: The location is very central
Cons: my Room faced an internal area and there was a loud fan on all night
7.9 Good
Pros: Great location and friendly staff wanting to make sure they could meet guests expectations
Cons: It is an old property and not updated
7.5 Good
Pros: Location in amazing. Perfect for everything we wanted to do.
Cons: The rooms and the hotel interior are a little dated and the gym could do with some more equipment such as a rowing machine.
7.5 Good
Pros: Well the room was nice and big
Cons: The pillow weren’t goof and the ac wasn’t has cold it was hot
10.0 Excellent
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Cons: Was disappointed that the Rooftop Bar / Lounge was under renovation and inaccessible. Understand from locals that it's been under renovation for quite some time. Ignored by the bartender in the lounge off of the lobby.
8.8 Excellent
Pros: Bell hop Gustavo
Cons: Air Conditioning out in halls and restaurant
3.7 Mediocre
Pros: Location is great Lobby is impressive
Cons: Room was completely outdated
Bathroom was ridiculously small with cobbled together fixtures
No response from staff after initial complaint
Stay away from this place Way to many other choices
7.9 Good
Pros: Location. Overall ambience and environment at the lobby.
Cons: Small washrooms.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6.3 Good
Based on 11,437 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.3
Pros: The location was perfect. Room was basic but clean. Staff were very friendly and helpful. Would defo book it again.
Mediocre
2.0
Pros: Nothing
Mediocre
3.3
Pros: I like the location.
Good
7.9
Pros: The location was great. Staff were helpful. The room was kept clean.
Good
7.1
Pros: Location and the staff we met were great!
Okay
4.0
Pros: Just a few blocks to Time Squares.
Good
7.1
Pros: The location of the hotel and the concierge service.
Good
6.3
Good
7.1
Pros: Bed comfort
Okay
5.0
Pros: The housekeeping staff was incredible and the doorman very engaging and welcoming
Excellent
8.3
Pros: Great location! The service staff were above and beyond and my bed was super comfy
Good
7.5
Pros: Our room maid was great, and so was the staff. Room clean
Details
Reviews
Overall 6.3 Good
Based on 11,437 reviews
Location
9.6
WiFi
6.5
Service
6.1
Value
4.8
Comfort
4.4
Food
4.3
Breakfast
3.8
Room
3.5
Amenities
3.3
Vibe
3.0
Bar
3.0
Cleanliness
2.1
Location
9.8
Service
6.2
Value
5.0
WiFi
5.0
Breakfast
3.8
Food