New York hotels near Rockefeller Center
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A stay at The Knickerbocker Hotel places you in the heart of New York, steps from Times Square and New Amsterdam Theater. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in New York? This hotel features 2200 square feet (198 square meters) of event facilities.
Overall 8.8 Excellent
Based on 3,595 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.0
Pros: Location.
Excellent
8.3
Pros: Everything
Okay
5.0
Pros: If you want to be near Time Square and Broadway - it is a great location. Unfortunately, that is the best thing about the hotel otherwise, I would look for another location in that area given the cost of the rooms.
Excellent
8.0
Pros: Room was nice and clean. Comfy bed and pillows.
Excellent
10.0
Pros: Large bath sheets
When I called guest services they answered using my name
Staff very friendly and so helpful
Excellent
10.0
Pros: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!
Good
7.1
Pros: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien
Okay
5.0
Pros: Location
Excellent
10.0
Pros: It’s a historical hotel yet with very modern amenities and fittings. Very convenient for a tourist right on Time Square.
Excellent
9.0
Pros: Location, Location, Location !! Very nice room!
Excellent
10.0
Pros: Location was excellent, staff was great. Check-in and out process was really easy and quick.
Excellent
9.0
Pros: The staff was wonderful.
Details
Reviews
Overall 8.8 Excellent
Based on 3,595 reviews
Location
9.7
Comfort
8.2
WiFi
8.2
Room
8.1
Service
8.0
Bar
7.9
Breakfast
5.3
Location
9.6
Comfort
8.0
Service
7.9
Room
7.5
Breakfast
4.9
Location
9.5
Comfort
8.0
Room
7.8
Service
7.8
Breakfast
5.0
Location
9.6
Comfort
8.5
Room
8.3
Service
7.9
Bar
7.2
Amenities
5.2
Location
9.5
Service
8.3
Comfort
8.0
Room
7.8
5.0 Okay
Pros: Location.
Cons: Customer service was not at a 5 star level. The room was pretty basic, very clean but nothing spectacular about the room. The restroom was nice though.
8.3 Excellent
Pros: Everything
Cons: N/A
5.0 Okay
Pros: If you want to be near Time Square and Broadway - it is a great location. Unfortunately, that is the best thing about the hotel otherwise, I would look for another location in that area given the cost of the rooms.
Cons: Check in was not well organized; concierge not friendly or very helpful with shows, had one open day that we wanted to rely on the facility staff to assist us with choosing given the wide variety of shows in New York, instead they gave us a do yourself approach which we did - not helpful at all; the hotel overall needed to be updated as it looked very worn (i.e. carpeting needed to be replaced) considering the location and cost for rooms; also room could have been cleaner, and overall the hotel staff failed to follow through with details that you would expect in this type of hotel - for example, we like to have coffee and/or breakfast delivered in the mornings, however, except for the first day we had to physically get a menu every day of our stay to place on the door (it was suppose to be left when the room was cleaned) - while this is minor for the most part, it is an example of what seems should be a given and not something you need to be concerned about when spending 700-1000 a night for a room.
8.0 Excellent
Pros: Room was nice and clean. Comfy bed and pillows.
Cons: For 5 stars the room was extremely small and very basic. No bath. No view. If driving to hotel keep in mind its in the middle of times square. Traffic is crazy. Hotel offers valet and they take car to parking garage which you could find one yourself.
10.0 Excellent
Pros: Large bath sheets
When I called guest services they answered using my name
Staff very friendly and so helpful
Cons: Shower could do with more pressure
10.0 Excellent
Pros: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!
Cons: Some of the amenities of a 5 star include asking for anything and everything one requires, through the desk. I could walk to an ice machine faster than the line was answered-sometimes.
7.1 Good
Pros: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien
Cons: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.
5.0 Okay
Pros: Location
Cons: Room
10.0 Excellent
Pros: It’s a historical hotel yet with very modern amenities and fittings. Very convenient for a tourist right on Time Square.
Cons:
9.0 Excellent
Pros: Location, Location, Location !! Very nice room!
Cons: Crouded, cramped check in area.
10.0 Excellent
Pros: Location was excellent, staff was great. Check-in and out process was really easy and quick.
Cons:
9.0 Excellent
Pros: The staff was wonderful.
Cons:
A stay at The Knickerbocker Hotel places you in the heart of New York, steps from Times Square and New Amsterdam Theater. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in New York? This hotel features 2200 square feet (198 square meters) of event facilities.
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
Overall 8.6 Excellent
Based on 2,180 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Location was great.
Excellent
9.6
Pros: Easy walking distance to lots of sights and department stores. Free wine tasting. Helpful staff.
Excellent
9.0
Pros: The rooms are clean and modern, so are the facilities and common areas. I had a crib for my baby prepared in the room very promptly upon request. Bathrooms are a great size for NYC standard. Staff are very attentive.
Excellent
10.0
Pros: Beautiful room view at Empire State building. Location is top!
Poor
1.0
Pros: Location is great, room and bathroom were super clean.
Excellent
10.0
Pros: Location
Good
6.0
Excellent
10.0
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Excellent
9.0
Pros: Very welcoming staff, (yes, I'm talking about you Malek, you were perfect!), and we really appreciated the room upgrade and sparkling wine since this was a special occasion. Loved the view and the general location.
Good
7.0
Pros: new modern hotel - kind of a bar/nightlife scene downstairs. room was spacious and bed was comfortable.
Poor
1.0
Excellent
9.0
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Details
Reviews
Overall 8.6 Excellent
Based on 2,180 reviews
Location
9.7
Food
8.9
Bar
8.4
Service
7.7
Room
7.4
Breakfast
7.1
WiFi
7.0
Location
9.6
Food
9.0
Bar
8.0
Service
7.5
Room
7.1
Amenities
6.4
WiFi
5.9
Value
5.7
Location
9.8
Food
9.0
Service
7.8
Room
7.5
Breakfast
7.3
Value
5.4
Location
9.7
Food
8.9
Vibe
7.8
Service
7.6
Room
6.6
Location
9.5
Vibe
8.0
Service
7.3
Comfort
6.7
Room
6.5
8.0 Excellent
Pros: Location was great.
Cons: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.
9.6 Excellent
Pros: Easy walking distance to lots of sights and department stores. Free wine tasting. Helpful staff.
Cons: Water pipes banging on 22 nd floor whenever anyone used their bathroom.
9.0 Excellent
Pros: The rooms are clean and modern, so are the facilities and common areas. I had a crib for my baby prepared in the room very promptly upon request. Bathrooms are a great size for NYC standard. Staff are very attentive.
Cons: The prices in the hotel bar are insane. I can't wrap my head around paying $18 for a glass of wine but it probably is Manhattan standard these days.
10.0 Excellent
Pros: Beautiful room view at Empire State building. Location is top!
Cons:
1.0 Poor
Pros: Location is great, room and bathroom were super clean.
Cons: Room was small, not worth the price we paid for. Worse of all, the bed was extremely uncomfortable, how can this hotel call itself 5 stars with such bad beds? We regret staying in this hotel and we will not come back.
10.0 Excellent
Pros: Location
Cons: The staff didnt explain about the facilities ofthe hotel, so had to figure out by myself.
6.0 Good
Pros:
Cons: Towels and everything in the bathroom did not live up to 5 star hotel standards.
10.0 Excellent
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Cons:
9.0 Excellent
Pros: Very welcoming staff, (yes, I'm talking about you Malek, you were perfect!), and we really appreciated the room upgrade and sparkling wine since this was a special occasion. Loved the view and the general location.
Cons:
7.0 Good
Pros: new modern hotel - kind of a bar/nightlife scene downstairs. room was spacious and bed was comfortable.
Cons: Gym was small and cramped.
1.0 Poor
Pros:
Cons: 20 min delay to check in. Ate in Restaurant and my order never came as they had run out. Bar staff rude and waited 30 mins to order drink and another 30 to pay the check.
9.0 Excellent
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Cons:
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Bar Moxy, collaborative workspace by day and buzzing lounge at night. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy.
Overall 8.4 Excellent
Based on 10,415 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Super soft bed, easy check-in and check-out process, great location, and INSANELY fast wi-fi.
Excellent
9.0
Excellent
8.0
Pros: Awesome location, friendly staff and ergonomic rooms. Would definitely recommend & I'd stay again, just not for the breakfast
Excellent
9.7
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Good
6.2
Pros: Location
Excellent
9.0
Pros: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.
Excellent
9.6
Pros: The rooms are some of the largest rooms I’ve seen in a nyc hotel. The building is in excellent condition and the staff are some of the best. Only issue is that the neighborhood can be iffy at night. So be careful.
Excellent
10.0
Pros: Clean
Excellent
9.7
Pros: Super comfortable beds, great location cool bar and super friendly staff
Okay
5.0
Excellent
8.0
Pros: Location
Excellent
9.0
Pros: nice, young, up to date, very cool
Details
Reviews
Overall 8.4 Excellent
Based on 10,415 reviews
Location
9.5
Vibe
8.9
WiFi
8.5
Wellness
8.0
Service
7.7
Bar
7.0
Amenities
6.9
Value
6.2
Breakfast
6.0
Room
6.0
Comfort
3.6
Location
9.7
Vibe
9.3
Service
8.2
Wellness
7.9
WiFi
7.4
Bar
7.4
Amenities
7.1
Breakfast
6.2
Value
6.0
Room
5.7
Comfort
3.8
Location
9.6
Vibe
8.9
Wellness
7.9
WiFi
7.3
Service
7.2
Bar
6.8
Room
6.0
Value
5.9
Breakfast
4.6
Comfort
3.8
Location
9.3
Vibe
8.5
Service
8.3
WiFi
7.2
Bar
7.1
Amenities
6.7
Room
6.5
Breakfast
6.3
Comfort
3.6
Location
9.1
Vibe
8.3
Service
7.2
Breakfast
6.5
Bar
6.3
Value
5.8
Room
5.4
Comfort
2.7
10.0 Excellent
Pros: Super soft bed, easy check-in and check-out process, great location, and INSANELY fast wi-fi.
Cons: The room was TINY. The bathroom shower needed to be renovated and/or deep cleaned.
9.0 Excellent
Pros:
Cons: Breakfast - no fresh options ( tomatoes, cucumber , no salads ) only one option bread , no fruits ( only banana ) and no options for joghurts , only cereals ( no mysli ) .
8.0 Excellent
Pros: Awesome location, friendly staff and ergonomic rooms. Would definitely recommend & I'd stay again, just not for the breakfast
Cons: The breakfast was the same everyday. A little variety would be beem nice. Getting a table was also a little hectic.
9.7 Excellent
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Cons:
6.2 Good
Pros: Location
Cons: They charge at least 5 USD per package if you get anything delivered.
Check-in process is a nightmare.
No closet in the rooms.
Not good for business trips.
9.0 Excellent
Pros: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.
Cons: The bar closed way too early on Monday night but they did let us have drinks before tossing us out. Bartender attitude was a bit flippant and unfriendly.
9.6 Excellent
Pros: The rooms are some of the largest rooms I’ve seen in a nyc hotel. The building is in excellent condition and the staff are some of the best. Only issue is that the neighborhood can be iffy at night. So be careful.
Cons: The neighborhood is probably one of the more iffy area of Manhattan. Theirs police around due too penn station being down the street but still..
10.0 Excellent
Pros: Clean
Cons: Nothing
9.7 Excellent
Pros: Super comfortable beds, great location cool bar and super friendly staff
Cons: I know its NYC but rooms are small
5.0 Okay
Pros:
Cons: Tokyo Style; Super Small Rooms!
8.0 Excellent
Pros: Location
Cons: Luggage storage
9.0 Excellent
Pros: nice, young, up to date, very cool
Cons: not at all
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Bar Moxy, collaborative workspace by day and buzzing lounge at night. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Overall 8.4 Excellent
Based on 8,691 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: The location was great.
Excellent
10.0
Pros: The breakfast was excellent. Bed was super comfortable. Staff was very friendly and helpful
Excellent
9.0
Pros: Great staff and location. Very clean and smelled great!
Excellent
10.0
Pros: Clean, well kept property located close to everything in midtown
Good
7.0
Pros: central location friendly doormen beautiful art-deco style
Excellent
8.0
Pros: All staff very helpful. The doormen and baggage people go beyond to help. Very safe. Excellent restaurant people inside adjoining hotel.
Good
7.0
Excellent
9.0
Pros: Good hotel
Excellent
10.0
Pros: I loved the classical music and the wonderful aroma in the room when I walked in. The room was clean, comfortable and luxurious, and the hotel was exceptional. I will definitely stay there again the next time I’m in Manhattan.
Excellent
9.6
Pros: Location was very central, easy to walk to so many places. Beautiful hotel inside and out.
Excellent
9.0
Pros: Distance from Penn Station and Broadway is perfect.
Excellent
10.0
Pros: Everything else was great
Details
Reviews
Overall 8.4 Excellent
Based on 8,691 reviews
Location
9.7
WiFi
8.6
Service
7.8
Room
6.9
Value
5.7
Comfort
5.6
Breakfast
5.3
Bar
4.9
Location
9.7
Service
8.8
WiFi
7.5
Room
7.1
Value
6.2
Breakfast
5.9
Comfort
5.4
Bar
4.4
Location
9.8
Service
8.3
Food
8.0
Room
7.2
Breakfast
5.6
Comfort
5.5
Bar
5.1
Location
9.7
Service
7.3
Room
6.9
Breakfast
5.8
Value
5.7
Comfort
5.2
Location
9.8
Service
7.9
Room
6.1
Breakfast
5.9
Value
5.5
Comfort
5.0
Bar
4.4
10.0 Excellent
Pros: The location was great.
Cons: No!
10.0 Excellent
Pros: The breakfast was excellent. Bed was super comfortable. Staff was very friendly and helpful
Cons: Bigger gym.
9.0 Excellent
Pros: Great staff and location. Very clean and smelled great!
Cons: It was great!
10.0 Excellent
Pros: Clean, well kept property located close to everything in midtown
Cons: Would have liked a fridge in the room
7.0 Good
Pros: central location friendly doormen beautiful art-deco style
Cons: first we got a tiny room, with a bed not suitable for 2 persons, also it had a half eaten pizza slice under a table, so it was improperly cleaned, later we got moved to a better suitable room. lobby area and half of the hotel under construction.
8.0 Excellent
Pros: All staff very helpful. The doormen and baggage people go beyond to help. Very safe. Excellent restaurant people inside adjoining hotel.
Cons: No. Deserves 5 stars
7.0 Good
Pros:
Cons: AC was too loud and had hard time with adjusting it.
9.0 Excellent
Pros: Good hotel
Cons:
10.0 Excellent
Pros: I loved the classical music and the wonderful aroma in the room when I walked in. The room was clean, comfortable and luxurious, and the hotel was exceptional. I will definitely stay there again the next time I’m in Manhattan.
Cons:
9.6 Excellent
Pros: Location was very central, easy to walk to so many places. Beautiful hotel inside and out.
Cons: Still a bit of construction outside, so view from the room wasn’t as expected.
9.0 Excellent
Pros: Distance from Penn Station and Broadway is perfect.
Cons: Rooms are small, hotels in NYC are expensive.
10.0 Excellent
Pros: Everything else was great
Cons: The cost for breakfast
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
With a stay at The Marmara Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 1375 square feet (128 square meters) of space consisting of conference space and a meeting room.
Overall 8.3 Excellent
Based on 752 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Didn't have breakfast. Love the location.
Excellent
10.0
Pros: Large suite style rooms, beautiful interior design.
Excellent
10.0
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Excellent
9.0
Pros: Easy to deal with staff. Location.
Good
6.0
Pros: Lots of space
Excellent
10.0
Pros: HUGE rooms! Very nice. Every hotel should have the iPad feature. 1 Room suite had a bedroom, living room and a kitchen/dinner area. Impressive. GREAT water pressure and HOT water!!! It’s the small things.
Excellent
10.0
Pros: Rooms are beautiful, and have kitchenettes. Staff are hospitable and helpful. You can schedule when you want your room cleaned. Nice Nespresso machine in room for morning coffee.
Excellent
8.8
Pros: I love the pool
Okay
5.0
Pros: The front desk staff was exceptional however the room was very disappointing and very uncomfortable.
Excellent
9.0
Pros: The staff were attentive and friendly.
Excellent
10.0
Pros: The pool and Turkish bath are FABULOUS and the spa manager, Crystal, was WONDERFUL. We love the location and walked uptown, downtown and all around. We stumbled upon a funky cool museum with a killer speakeasy down Park Ave. called Fotografiska. Can't wait to go back!!
Excellent
9.0
Pros: Staff is amazing
Details
Reviews
Overall 8.3 Excellent
Based on 752 reviews
Location
9.5
WiFi
8.8
Pool
8.5
Wellness
8.3
Service
7.8
Room
7.1
Breakfast
6.3
Cleanliness
5.5
Location
9.7
Pool
8.8
Wellness
8.3
Service
8.1
Comfort
6.9
Room
6.8
Cleanliness
5.7
Location
9.5
Service
7.5
Vibe
7.5
Comfort
7.1
Room
5.8
Cleanliness
5.6
Service
8.1
Room
6.9
Room
6.2
7.0 Good
Pros: Didn't have breakfast. Love the location.
Cons: All was well.
10.0 Excellent
Pros: Large suite style rooms, beautiful interior design.
Cons:
10.0 Excellent
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Cons: the elevator is always busy and a bit slow.
9.0 Excellent
Pros: Easy to deal with staff. Location.
Cons: Definitely could hear the neighbors ;)
6.0 Good
Pros: Lots of space
Cons: Pool was closed, bottled water was extra money. They should restock daily, not per visit at that daily rate.
10.0 Excellent
Pros: HUGE rooms! Very nice. Every hotel should have the iPad feature. 1 Room suite had a bedroom, living room and a kitchen/dinner area. Impressive. GREAT water pressure and HOT water!!! It’s the small things.
Cons: SMALL bed :/ I should have said something there but the room was so big it balances out. I’m 6 1” with a pregnant wife....bed was smaller than a queen. On the up side...I was closer to my hot wife :) thanks guys!
10.0 Excellent
Pros: Rooms are beautiful, and have kitchenettes. Staff are hospitable and helpful. You can schedule when you want your room cleaned. Nice Nespresso machine in room for morning coffee.
Cons: No. Nicest hotel I've been to in New York.
8.8 Excellent
Pros: I love the pool
Cons: There isnt breakfast. Pitty. That ‘s a so expensive hotel and no breakfast. Expensive of resort fee. The room is so dark. It could be better
5.0 Okay
Pros: The front desk staff was exceptional however the room was very disappointing and very uncomfortable.
Cons:
9.0 Excellent
Pros: The staff were attentive and friendly.
Cons: Disappointed our room did not have an outside terrace. When staying in a small room, having a place to make/receive private calls is a necessity. In room iPad did not work the first day; repaired by day two. Did not have the feel of a 5-star hotel.
10.0 Excellent
Pros: The pool and Turkish bath are FABULOUS and the spa manager, Crystal, was WONDERFUL. We love the location and walked uptown, downtown and all around. We stumbled upon a funky cool museum with a killer speakeasy down Park Ave. called Fotografiska. Can't wait to go back!!
Cons: I wish the pool was 2 degrees warmer as well as the room the pool is in. Everything else was perfect.
9.0 Excellent
Pros: Staff is amazing
Cons: The next door guest and their pot odor all night.
With a stay at The Marmara Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 1375 square feet (128 square meters) of space consisting of conference space and a meeting room.
Escape the bustle of New York's streets in the tranquil surroundings of the InterContinental® New York Times Square hotel, where tree-inspired columns and lush decor connect you to the natural beauty and energy of New York City. Savor signature cocktails in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. Host your next refined event with ease in our beautifully customizable meeting spaces with our dedicated team assuring every detail.
Overall 8.2 Excellent
Based on 5,555 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: Location and view from 31st floor
Excellent
9.0
Pros: Location near Times Square
Excellent
10.0
Excellent
10.0
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Excellent
10.0
Pros: Location, price, view, room, friendly staff!!!!!!
Good
7.1
Excellent
8.0
Pros: Location
Good
7.5
Pros: The location is amazing if doing the theatre. The facilities are decent with an onsite bar and restaurant and the staff were accommodating.
Okay
5.7
Pros: If you want to be in the middle of it all at Time Square stay here.
Poor
1.0
Poor
1.0
Pros: Nothing... I checked out early
Excellent
8.0
Details
Reviews
Overall 8.2 Excellent
Based on 5,555 reviews
Location
9.6
Wellness
8.2
WiFi
8.0
Room
7.4
Service
6.8
Bar
6.2
Cleanliness
6.0
Food
6.0
Breakfast
5.4
Value
3.7
Location
9.6
Wellness
8.3
Service
7.1
Room
6.9
WiFi
6.6
Cleanliness
6.3
Food
6.0
Breakfast
5.6
Bar
5.6
Vibe
5.6
Value
4.1
Location
9.5
Room
7.5
Bar
6.6
Cleanliness
6.4
Service
6.0
Food
5.8
Amenities
5.1
Breakfast
4.9
Vibe
4.7
Value
4.0
Location
9.6
Room
7.0
Service
6.9
Cleanliness
6.0
Location
9.6
Comfort
7.3
Room
7.0
Service
6.9
8.8 Excellent
Pros: Location and view from 31st floor
Cons: Breakfast wasn’t great. Little to choose from
9.0 Excellent
Pros: Location near Times Square
Cons: Food and drinks were expensive. We found an excellent restaurant Marseilles on corner of 44th St. and 9th Ave.
10.0 Excellent
Pros:
Cons: Elevator key cards never worked
10.0 Excellent
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Cons: Not a thing. Great Hotel.
10.0 Excellent
Pros: Location, price, view, room, friendly staff!!!!!!
Cons: Pillows way too soft. Sore neck. Picture in hall absurdly crooked. Wallpaper by front door scratched. Curtis s kind of dingy. If those are my biggest complaints - You guys did a great job!!!!!!!!
7.1 Good
Pros:
Cons: I booked 2 rooms one king and one double I got 2 king beds which was nit what I booked
8.0 Excellent
Pros: Location
Cons: My reservation did not appear at front desk, and have to wait until available room.
7.5 Good
Pros: The location is amazing if doing the theatre. The facilities are decent with an onsite bar and restaurant and the staff were accommodating.
Cons: This is a big bustling NYC hotel with very little personal touches and I paid way more for this hotel here than I would have anywhere else but it is NYC so expected it.
5.7 Okay
Pros: If you want to be in the middle of it all at Time Square stay here.
Cons: Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.
1.0 Poor
Pros:
Cons: When I went to check in they had no record of my reservation. The staff was very rude and dismissive. I sat at the front counter for 45 mins. while waiting for a resolution.
1.0 Poor
Pros: Nothing... I checked out early
Cons: Upon arrival checking in at the front desk was a terrible experience. The lady at check-in Was rude . The Hotel description says that they rooms had been Remodeled and update. Worn out carpet and mold in bathroom !
8.0 Excellent
Pros:
Cons: Confused about credits and they didn't get used which was probably the plan. You
Escape the bustle of New York's streets in the tranquil surroundings of the InterContinental® New York Times Square hotel, where tree-inspired columns and lush decor connect you to the natural beauty and energy of New York City. Savor signature cocktails in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. Host your next refined event with ease in our beautifully customizable meeting spaces with our dedicated team assuring every detail.
With a stay at The James New York - NoMad in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 5000 square feet (465 square meters), including conference space.
Overall 8.2 Excellent
Based on 3,056 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: Beautiful building, good location, helpful and friendly staff. Comfortable beds.
Mediocre
2.0
Pros: The front desk staff.
Poor
1.0
Pros: Nothing, they billed me twice
Excellent
10.0
Pros: Great location
Excellent
9.4
Pros: Got upgraded to a double queen room and the size of the room is amazing by NY standards! You get one free item (non-alcoholic) per day from the mini bar which they include as part of the mandatory resort fee.
Excellent
9.2
Pros: Great location nice clean rooms.
Okay
5.0
Pros: Not much.
Excellent
9.0
Pros: Great location. Staff was excellent. Clean, convenient and surprisingly spacious for a NYC hotel room.
Excellent
9.0
Pros: Bed was great.
Excellent
10.0
Pros: Room was really big and spacious
Excellent
10.0
Pros: The location
Excellent
9.0
Pros: Location was wonderful and the staff did an excellent job
Details
Reviews
Overall 8.2 Excellent
Based on 3,056 reviews
Location
9.7
Vibe
8.9
Bar
8.8
Service
7.4
WiFi
7.3
Room
6.6
Cleanliness
5.9
Breakfast
4.4
Location
9.7
Bar
8.9
Vibe
8.8
Amenities
8.1
Service
7.7
Comfort
6.2
Room
6.1
Cleanliness
5.7
Breakfast
4.1
Location
9.7
Vibe
8.6
Amenities
7.5
Service
7.4
Value
6.8
Room
6.5
Cleanliness
5.9
Location
9.3
Vibe
8.7
Amenities
7.8
Service
6.9
Room
6.4
Comfort
6.0
Cleanliness
5.8
Service
7.7
Comfort
5.7
Room
5.6
9.2 Excellent
Pros: Beautiful building, good location, helpful and friendly staff. Comfortable beds.
Cons: Slow draining sink and tub. No continental breakfast. Coffee ends before 10:00.
2.0 Mediocre
Pros: The front desk staff.
Cons: Room was nothing like photos on their website. Toilet was clogged Sink was clogged Water damage with paint hanging from shower ceiling, Barely any room to walk around the room. Closet tiny. No view at all from room.
1.0 Poor
Pros: Nothing, they billed me twice
Cons: These fcks have dou me billed me..won't answer a phone call or an email. The company is a rort. Super pissed off.
10.0 Excellent
Pros: Great location
Cons: No in room coffee and coffee in lobby lukewarm
9.4 Excellent
Pros: Got upgraded to a double queen room and the size of the room is amazing by NY standards! You get one free item (non-alcoholic) per day from the mini bar which they include as part of the mandatory resort fee.
Cons: Bathroom is a bit small and water takes a long time to heat up - it also doesn’t get hot enough.
9.2 Excellent
Pros: Great location nice clean rooms.
Cons: Walls are thin...... can hear everything from adjacent room. Although you pay in full when you get there they like to take a lot of extra money off your card every other day!!
5.0 Okay
Pros: Not much.
Cons: Overpriced for quality of facility and staff. Charged for items we did not use in the room. No linens provided until requested for sofa bed. Bed mattresses uncomfortable. Cleaning requested first night when room not made on return at 7 pm.
9.0 Excellent
Pros: Great location. Staff was excellent. Clean, convenient and surprisingly spacious for a NYC hotel room.
Cons:
9.0 Excellent
Pros: Bed was great.
Cons:
10.0 Excellent
Pros: Room was really big and spacious
Cons: It was very loud. You could hear everything in the hallway.
10.0 Excellent
Pros: The location
Cons:
9.0 Excellent
Pros: Location was wonderful and the staff did an excellent job
Cons: Hotel was a bit on the pricier side for what it was.
With a stay at The James New York - NoMad in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 5000 square feet (465 square meters), including conference space.
Experience Broadway from Our Times Square HotelCrowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world are mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event at our Times Square Hotel. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Overall 8.1 Excellent
Based on 13,362 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Poor
1.0
Pros: The proximity
Excellent
10.0
Pros: The location was nice and the staff was very accommodating.
Excellent
10.0
Pros: Size of room
Good
7.9
Pros: Location
Excellent
9.6
Pros: Excellent location and close to subway.
Mediocre
3.0
Pros: Staff were extremely disinterested, not very friendly, they did even say welcome to our hotel, have a lovely stay they just wanted to check us in straight away without showing any friendliness . The hotel was packed with so many people , the food at the lounge is so expensive like 6 buffalo wings and chips costing us about £36 ?? Apart from where it’s located, I don’t have anything nice to say about this hotel. Rude staff, btw they won’t give you the room you book online, it’s a first come first basis service , idiots !
Excellent
8.0
Pros: The location was terrific. We were offered a couple of complimentary drinks upon arrival. Nice touch.
Excellent
9.0
Pros: Hotel was in a great location...easy walking distance to many Broadway theaters and restaurants. Check-in was easy, and a short time after we checked in, I got a text asking if everything was OK, and if we needed anything. The room had everything we needed, and extras that we always like...plenty of outlets and charging areas, full length mirror in the main room, good lighting, a safe, and a comfortable bed. The bathroom was a good size, with a spacious shower. The towels were large and thick. There was also a full closet in the room, with plenty of hangers. We didn't utilize the coffee pot, but it was there, along with an ice bucket and glasses. As part of our stay, we were given vouchers for a drink (beer, wine, or soft drink) in the bar or coffee shop. There is a restaurant, bar and coffee shop in the hotel, but we only used the vouchers for coffee and iced tea in the morning at the coffee shop, then sat in the bar area to relax. We had a nice view of a portion of Times Square, and saw a nice sunrise through the skyscrapers in the morning.
Excellent
8.0
Pros: Location and comfortable room
Excellent
10.0
Pros: Loved the location. Staff was great. We extended our stay.
Excellent
9.0
Pros: The front desk staff and location were both wonderful! (front desk) is absolutely amazing! She’s so friendly and kind, and I can feel that she truly cares about her guests experiences.
Excellent
10.0
Pros: The shower in our initial room wouldn’t drain so we requested to move to another one. hotel employee was very accommodating and moved us after the complaint. Hotel employee talked to her supervisor and got us moved quick. She wa
Details
Reviews
Overall 8.1 Excellent
Based on 13,362 reviews
Location
9.6
Wellness
8.3
WiFi
7.8
Service
7.3
Breakfast
6.5
Room
6.1
Cleanliness
5.9
Amenities
4.8
Value
4.5
Vibe
4.2
Location
9.5
Breakfast
7.0
Service
7.0
Bar
6.4
WiFi
6.2
Cleanliness
5.3
Room
5.3
Food
5.1
Value
4.2
Amenities
3.4
Vibe
3.0
Location
9.8
Comfort
7.8
Service
7.5
Room
6.5
Breakfast
6.3
Cleanliness
5.8
Amenities
4.7
Value
4.2
Vibe
3.4
Location
9.4
Service
6.3
WiFi
6.1
Cleanliness
5.1
Amenities
5.0
Value
4.6
Room
4.5
Vibe
3.1
Location
9.5
Service
7.7
Bar
7.5
Breakfast
6.3
Room
6.1
Food
5.7
Cleanliness
5.5
Amenities
4.7
Value
4.5
Vibe
3.8
1.0 Poor
Pros: The proximity
Cons: Construction not disclosed Staff rude Treated like I didn't belong Asked for a sewing kit, front desk said it would be sent to my room, followed up with house keeping was told not to worry Still waiting for it Personally, I'll never stay agai
10.0 Excellent
Pros: The location was nice and the staff was very accommodating.
Cons: The shower did not work properly. Normally I would have contacted the front desk but by the time I realized there was an issue we had been in the room for hours and were only staying one night. It took forever (5-10 min) to heat up and then went boiling
10.0 Excellent
Pros: Size of room
Cons: The prices they charge for everything resort fee is ridiculous and restaurant prices were super high too.
7.9 Good
Pros: Location
Cons: See above.
9.6 Excellent
Pros: Excellent location and close to subway.
Cons: The bathroom is a bit dated, the bath tub was peeling and the soap holder was broken
3.0 Mediocre
Pros: Staff were extremely disinterested, not very friendly, they did even say welcome to our hotel, have a lovely stay they just wanted to check us in straight away without showing any friendliness . The hotel was packed with so many people , the food at the lounge is so expensive like 6 buffalo wings and chips costing us about £36 ?? Apart from where it’s located, I don’t have anything nice to say about this hotel. Rude staff, btw they won’t give you the room you book online, it’s a first come first basis service , idiots !
Cons:
8.0 Excellent
Pros: The location was terrific. We were offered a couple of complimentary drinks upon arrival. Nice touch.
Cons: We provided feedback that the shower control had a mind of it's own and insisted on moving to "Ludicrous Heat". We stayed for two nights, but they didn't try and fix the problem.
9.0 Excellent
Pros: Hotel was in a great location...easy walking distance to many Broadway theaters and restaurants. Check-in was easy, and a short time after we checked in, I got a text asking if everything was OK, and if we needed anything. The room had everything we needed, and extras that we always like...plenty of outlets and charging areas, full length mirror in the main room, good lighting, a safe, and a comfortable bed. The bathroom was a good size, with a spacious shower. The towels were large and thick. There was also a full closet in the room, with plenty of hangers. We didn't utilize the coffee pot, but it was there, along with an ice bucket and glasses. As part of our stay, we were given vouchers for a drink (beer, wine, or soft drink) in the bar or coffee shop. There is a restaurant, bar and coffee shop in the hotel, but we only used the vouchers for coffee and iced tea in the morning at the coffee shop, then sat in the bar area to relax. We had a nice view of a portion of Times Square, and saw a nice sunrise through the skyscrapers in the morning.
Cons: We found the hotel to be very warm throughout, and also couldn't adjust the thermostat in our room to lower the temperature from 71. We didn't call down to ask for help, because we were able to open the window. I don't know if the staff would have been able to lower the heat, or if this is how every room is set. Some people would love that heat, I'm sure, but we're not used to having our thermostat up that high. The only other complaint, is that the shower took a very long time to warm up in the morning, and the water pressure wasn't the best.
8.0 Excellent
Pros: Location and comfortable room
Cons: No clean service until the time of checkout Even though staff called early am to discuss the time I wish my room to be clean.
10.0 Excellent
Pros: Loved the location. Staff was great. We extended our stay.
Cons: Nothing
9.0 Excellent
Pros: The front desk staff and location were both wonderful! (front desk) is absolutely amazing! She’s so friendly and kind, and I can feel that she truly cares about her guests experiences.
Cons: Wish there were more dining options. When sitting in the bar area, most, if not all tables near any windows were constantly marked “reservedâ€, making it ridiculously inconvenient to enjoy a drink or meal with a view.
10.0 Excellent
Pros: The shower in our initial room wouldn’t drain so we requested to move to another one. hotel employee was very accommodating and moved us after the complaint. Hotel employee talked to her supervisor and got us moved quick. She wa
Cons: I wish the was a microwave somewhere for guest to use.
Experience Broadway from Our Times Square HotelCrowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world are mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event at our Times Square Hotel. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
With a stay at WestHouse New York, you'll be centrally located in New York, steps from Carnegie Hall and 2 minutes by foot from Ed Sullivan Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
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Overall 8.1 Excellent
Based on 1,350 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Convenience of dinner and breakfast.
Excellent
10.0
Pros: The hotel is beautiful! Love the location whther just coming in from New Jersey for the night and dinner or theater or shopping...
Mediocre
3.0
Pros: Location
Excellent
10.0
Pros: The property was really central walking distance to Times Square, Rockefeller etc... However the staff make this hotel they were so nice. Would definitely return to this hotel.
Excellent
10.0
Pros: Breakfast was amazing, great location - really 7 min far from Times and some staff was very helpful
Excellent
10.0
Pros: good staff and good location, good meal.. but wifi condition was not so good inthe room.
Excellent
9.2
Pros: Breakfast and evening drinks
Excellent
9.0
Pros: Happy hour
Okay
5.0
Pros: Excellent breakfast and generous cocktail hour. I was also upgraded to a room with a terrace - so, the service was excellent.
Excellent
9.6
Pros: We had a corner room on the 20th floor with a view of Time Square
Excellent
8.0
Pros: Loved the location and the interior decor and style. The Terrace was lovely and breakfast really good. It was really nice of the hotel to surprise my husband with wine, macaroons and a birthday message.
Good
6.0
Details
Reviews
Overall 8.1 Excellent
Based on 1,350 reviews
Location
9.8
Bar
9.0
WiFi
8.3
Service
7.3
Room
6.5
Breakfast
6.5
Cleanliness
6.2
Value
6.1
Location
9.6
Bar
9.2
Food
7.2
Service
6.9
Breakfast
6.7
Cleanliness
6.2
Value
6.2
Room
5.8
Comfort
5.1
Location
9.8
Bar
8.9
Service
7.3
Breakfast
6.5
Amenities
6.2
Room
6.1
Comfort
6.0
Value
5.9
Location
9.7
Breakfast
6.8
Service
6.7
Amenities
6.0
Value
5.9
Room
5.6
Service
7.7
Room
5.9
10.0 Excellent
Pros: Convenience of dinner and breakfast.
Cons:
10.0 Excellent
Pros: The hotel is beautiful! Love the location whther just coming in from New Jersey for the night and dinner or theater or shopping...
Cons:
3.0 Mediocre
Pros: Location
Cons: They charges us 49 USD/day/person without letting us know in advance. We would have not stayed there if we knew before. It was supposed to be for food/beverage service. But we dont drink alcohol and didnt use the service as much as we should have to make
10.0 Excellent
Pros: The property was really central walking distance to Times Square, Rockefeller etc... However the staff make this hotel they were so nice. Would definitely return to this hotel.
Cons: Nothing
10.0 Excellent
Pros: Breakfast was amazing, great location - really 7 min far from Times and some staff was very helpful
Cons: It's not value for money hotel, they have no late check out and all requests about pet - you should pay additionally. It's not for you if you like service and attention. In room there was dirty mirror, not fresh renovation
10.0 Excellent
Pros: good staff and good location, good meal.. but wifi condition was not so good inthe room.
Cons:
9.2 Excellent
Pros: Breakfast and evening drinks
Cons: Bed was uncomfortable
9.0 Excellent
Pros: Happy hour
Cons: Deposit they took so much
5.0 Okay
Pros: Excellent breakfast and generous cocktail hour. I was also upgraded to a room with a terrace - so, the service was excellent.
Cons:
9.6 Excellent
Pros: We had a corner room on the 20th floor with a view of Time Square
Cons: Mattress was a little firm
8.0 Excellent
Pros: Loved the location and the interior decor and style. The Terrace was lovely and breakfast really good. It was really nice of the hotel to surprise my husband with wine, macaroons and a birthday message.
Cons: It wasn’t mentioned that the building had scaffolding up which obstructed the view. Also noisy while work being carried out. We were however moved to a quieter room but unfortunately didn’t have a view at all as it was a courtyard room. I specifically upgraded to a suite to get a great view of the city. Some staff could be a little abrupt at times.
6.0 Good
Pros:
Cons: Hotel maintenance is poor ; service is not up the standard
With a stay at WestHouse New York, you'll be centrally located in New York, steps from Carnegie Hall and 2 minutes by foot from Ed Sullivan Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 13,639 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Location was great. Just 2 blocks from Times square and it was more west side of the town, so the place was very quiet as well. The room was a bit small (most NYC's rooms are), but it had everything you needed, so that was great. Facility and the room was clean. They had a roof top, but it was too cold for us to go, but during summer, I think that would be a great place to relax with friends and families. Check in and out is done with a Kiosk machine. It was simple and easy.
Good
7.9
Pros: The colors, the aura
Good
7.0
Pros: I love my room, it was so comfy and relaxing.
Okay
5.0
Pros: The design
Excellent
10.0
Pros: This hotel was at the perfect location! The room was the perfect size for staying in, we didnt have a bunch of wasted space like other hotels. The bed was comfy and the entire hotel was clean and offered so much!!
Excellent
9.0
Pros: Good location. Very urban styled.
Excellent
8.0
Pros: The bed was comfy the location was great.
Excellent
9.0
Pros: location.
Excellent
10.0
Pros: It is pleasant to stay in Yotel. It is very clean and bright. They use the space highly efficiently. The location is close to the Chinese General Consulate and there is a delicious Chinese restaurant nearby. I highly recommend this hotel to friends ect.
Good
6.0
Pros: Comfy bed.
Excellent
9.7
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Excellent
8.3
Pros: The property is conveniently located between Broadway and the Javits center—the two things I came for. There is an economy of space to consider but I was only in my room to sleep and I was on my own without needing to jockey for space with someone else. There’s a notable robot in the lobby that stores bags and it’s a self service check in, but always someone around to help if needed. I liked being able to breeze in without waiting to check in.
Details
Reviews
Overall 8.0 Excellent
Based on 13,639 reviews
Location
9.5
Vibe
8.8
WiFi
7.6
Service
7.3
Breakfast
6.6
Cleanliness
6.3
Room
5.9
Comfort
4.0
Location
9.6
Service
7.1
WiFi
6.4
Breakfast
6.4
Cleanliness
6.1
Room
6.0
Value
4.8
Comfort
4.5
Location
9.5
Vibe
9.0
Service
7.7
Cleanliness
6.4
Breakfast
6.3
WiFi
6.1
Room
5.6
Comfort
4.2
Location
9.3
Service
7.0
Room
6.7
Breakfast
6.4
WiFi
6.3
Cleanliness
6.1
Location
9.3
Breakfast
6.9
Cleanliness
6.2
Service
6.2
WiFi
5.8
Room
5.6
Comfort
3.8
8.0 Excellent
Pros: Location was great. Just 2 blocks from Times square and it was more west side of the town, so the place was very quiet as well. The room was a bit small (most NYC's rooms are), but it had everything you needed, so that was great. Facility and the room was clean. They had a roof top, but it was too cold for us to go, but during summer, I think that would be a great place to relax with friends and families. Check in and out is done with a Kiosk machine. It was simple and easy.
Cons: The shower did not drain well, not to the point where you can't use the shower, but water was a bit slow to drain. Toilet is also in an open space with just a slide in glass door, which you can hear everything going on in there (I would not recommend to visit with friends if you want privacy). Since the bed was a smart bed it stayed folded up most of the time (which is great when watching TV), so when it is laid, it didn't really have that comfort point. You have to use 2 elevators to get to your room.. kind of annoying when you are in a hurry.
7.9 Good
Pros: The colors, the aura
Cons: I feel the rooms should at least have mini fridge and/or microwaves in the room
7.0 Good
Pros: I love my room, it was so comfy and relaxing.
Cons: Wifi wasn't that great!
5.0 Okay
Pros: The design
Cons: Some staff
10.0 Excellent
Pros: This hotel was at the perfect location! The room was the perfect size for staying in, we didnt have a bunch of wasted space like other hotels. The bed was comfy and the entire hotel was clean and offered so much!!
Cons:
9.0 Excellent
Pros: Good location. Very urban styled.
Cons:
8.0 Excellent
Pros: The bed was comfy the location was great.
Cons: The hotel is fairly new yet signs of deterioration are evident. Scuffs on wall carpet stains in the hall ways. The room was clean for the most part with a few places in the room needing a wipe down. All in all the place was good for resting and venturing through NYC.
9.0 Excellent
Pros: location.
Cons: Extra charge for Hotel fee.
10.0 Excellent
Pros: It is pleasant to stay in Yotel. It is very clean and bright. They use the space highly efficiently. The location is close to the Chinese General Consulate and there is a delicious Chinese restaurant nearby. I highly recommend this hotel to friends ect.
Cons:
6.0 Good
Pros: Comfy bed.
Cons: Comforter (if you can even call it that) was more like a bed sheet. Upon showering, the whole room becomes like a sauna; probably due to the fact the bed is pretty much in the same room as the shower.
9.7 Excellent
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Cons: The wi-fi was slow.
8.3 Excellent
Pros: The property is conveniently located between Broadway and the Javits center—the two things I came for. There is an economy of space to consider but I was only in my room to sleep and I was on my own without needing to jockey for space with someone else. There’s a notable robot in the lobby that stores bags and it’s a self service check in, but always someone around to help if needed. I liked being able to breeze in without waiting to check in.
Cons: My room did not have a desk or standup table to be able to work comfortably. Internet was slow
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 8.0 Excellent
Based on 10,536 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Incredibly well designed to maximise the compact space. Such a great location. They even managed to fit a desk in so I could do work as needed.
Good
7.1
Pros: Compact room but has everything needed, even natural light. I had room with en suite toilet and shower.
Excellent
9.6
Pros: I liked the shower!
Excellent
9.0
Pros: Location
Good
7.1
Pros: Location and cleaning
Okay
4.0
Pros: Being an affordable place to sleep. But disappointed to not have a bathroom ensuite. I didn't realize when i booked this time. I normally get a room at Pod WITH a bathroom and it's fine. This one did not have one and was a real pain.
Excellent
9.0
Pros: They provided us with extra blankets as it started snowing and was extremely cold despite there being heaters in the rooms
Poor
1.0
Pros: Nothing place is small staff was terrible
Excellent
10.0
Pros: Perfect location, comfortable room
Excellent
9.0
Pros: Clean, newly white tiled bathrooms with new plumbing, (not the old original plumbing) provided a fresh look to a small but functional bathroom..... modern feel to the room as a whole but they clearly put the money into the washroom renovations... smart choice
Mediocre
2.0
Pros: It was clean.
Excellent
8.0
Pros: Location
Details
Reviews
Overall 8.0 Excellent
Based on 10,536 reviews
Location
9.6
WiFi
9.0
Food
8.2
Service
8.1
Vibe
7.9
Amenities
7.4
Room
5.7
Breakfast
4.9
Comfort
2.7
Location
9.5
Service
8.4
Food
8.3
WiFi
8.2
Vibe
7.9
Amenities
7.9
Breakfast
4.8
Room
4.5
Comfort
2.1
Location
9.5
Service
8.7
Food
8.4
WiFi
8.2
Amenities
8.1
Vibe
7.9
Room
5.8
Breakfast
5.0
Comfort
3.1
Location
9.5
Service
8.7
Food
8.5
WiFi
8.1
Room
5.7
Breakfast
4.7
Comfort
2.4
Location
9.6
Service
7.8
Amenities
7.4
Room
6.4
Comfort
3.5
10.0 Excellent
Pros: Incredibly well designed to maximise the compact space. Such a great location. They even managed to fit a desk in so I could do work as needed.
Cons:
7.1 Good
Pros: Compact room but has everything needed, even natural light. I had room with en suite toilet and shower.
Cons: Free coffee either in room or downstairs. I don’t mind the tiny room but not at the high price (over $200). Need USB outlets.
9.6 Excellent
Pros: I liked the shower!
Cons: Cleaning was too loud
9.0 Excellent
Pros: Location
Cons: The facilities are not as seen in the photos and each room should have its bathroom, sharing a bathroom with people you do not know is uncomfortable
7.1 Good
Pros: Location and cleaning
Cons: Air con system, reception team, noise
4.0 Okay
Pros: Being an affordable place to sleep. But disappointed to not have a bathroom ensuite. I didn't realize when i booked this time. I normally get a room at Pod WITH a bathroom and it's fine. This one did not have one and was a real pain.
Cons: CHECK to see if you have an en suite bathroom!
9.0 Excellent
Pros: They provided us with extra blankets as it started snowing and was extremely cold despite there being heaters in the rooms
Cons: I was once walked in on in the shower, which is not on part of the hotel to blame but maybe they could make sure the doors stayed locked once they’re locked from the inside so access cannot be gained from the outside. Despite this the shower was absolutely amazing after a day of walking around the cold city.
1.0 Poor
Pros: Nothing place is small staff was terrible
Cons: Everything
10.0 Excellent
Pros: Perfect location, comfortable room
Cons:
9.0 Excellent
Pros: Clean, newly white tiled bathrooms with new plumbing, (not the old original plumbing) provided a fresh look to a small but functional bathroom..... modern feel to the room as a whole but they clearly put the money into the washroom renovations... smart choice
Cons: Bed cd be a little softer.
2.0 Mediocre
Pros: It was clean.
Cons: The room that I reserved and the room that I was given were two different things. My husband and I were expecting at least a full bed, but were given bunk beds. The room did not even have its own toilet and shower!
8.0 Excellent
Pros: Location
Cons: Beds
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Overall 8.0 Excellent
Based on 2,331 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.3
Pros: Good location and our second room had a great view
Excellent
10.0
Pros: Everything
Excellent
9.1
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Design and charachter
Excellent
8.0
Pros: Location. Comfortable
Okay
4.0
Pros: The staff were helpful and accommodating. The location was fine.
Excellent
10.0
Pros: The location was perfect for exploring all New York has to see. Rooms were spacious and comfortable and staff made the stay very enjoyable.
Excellent
9.4
Pros: No breakfast
Excellent
10.0
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Excellent
9.0
Pros: locale, proximity of the restaurant although they only offer the 10% discount for dinner.
Excellent
9.0
Pros: Appeared to be a newly remodeled room. Generally clean. Nice size bathroom, nice size closet. Good location. Nice bedding, comfy bed. Internet, TV and plugs for recharging. Fridge is included, no mini bar (which I liked). Doorman was excellent!
Details
Reviews
Overall 8.0 Excellent
Based on 2,331 reviews
Location
9.7
Food
8.3
Service
8.1
WiFi
7.9
Cleanliness
6.2
Room
5.9
Breakfast
5.6
Comfort
5.2
Amenities
4.9
Wellness
2.7
Location
9.7
Service
8.3
Breakfast
5.7
Room
5.5
Comfort
5.1
Amenities
5.1
Location
9.5
Food
8.6
Service
8.1
Cleanliness
5.6
Amenities
4.7
Comfort
4.5
Room
4.0
Location
9.6
Service
8.0
Value
7.2
Cleanliness
5.7
Room
5.3
Amenities
5.1
Comfort
5.0
Location
9.7
Cleanliness
6.6
Room
5.4
Comfort
5.0
6.3 Good
Pros: Good location and our second room had a great view
Cons: The staff where a little indifferent. Our first room hadn’t been cleaned so we payed extra for an up grade. The sofa in that room was very grubby. The bar in the pictures is now their luggage store but they are connected to the bar next door so doesn’t matter.
10.0 Excellent
Pros: Everything
Cons: Food
9.1 Excellent
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Cons: one of the blinds on window was broken and lopsided half up half down
heat hard to control - but then turned on a/c so was alright
4.0 Okay
Pros: Location
Cons: Very pricey for the room size/comfort level. Breakfast wasn't included even though there was an additional surcharge per day.
10.0 Excellent
Pros: Design and charachter
Cons:
8.0 Excellent
Pros: Location. Comfortable
Cons: Gin bar in hotel, not open.
4.0 Okay
Pros: The staff were helpful and accommodating. The location was fine.
Cons: The bathroom was tiny and the sheets smelled like dirty hair. I legitimately got a RUG BURN on my elbow from the rough sheets just from rolling over in bed. I am a pretty easygoing person, but I checked out early to sleep on an airmattress at a friend's..
10.0 Excellent
Pros: The location was perfect for exploring all New York has to see. Rooms were spacious and comfortable and staff made the stay very enjoyable.
Cons: N/a
9.4 Excellent
Pros: No breakfast
Cons:
10.0 Excellent
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Cons:
9.0 Excellent
Pros: locale, proximity of the restaurant although they only offer the 10% discount for dinner.
Cons: nothing that needs to be written about. Veterans' discount would be appreciated
9.0 Excellent
Pros: Appeared to be a newly remodeled room. Generally clean. Nice size bathroom, nice size closet. Good location. Nice bedding, comfy bed. Internet, TV and plugs for recharging. Fridge is included, no mini bar (which I liked). Doorman was excellent!
Cons: Air conditioner had a slightly mildew smell. Rooms are on the smaller size, barely bigger than the bed. No coffee maker in the room. Cleaning crew comes later in the afternoon.
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
With a stay at Hotel Mela Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
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Overall 7.9 Good
Based on 3,262 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great location and staff
Excellent
10.0
Pros: Friendliness and professionalism of front desk and service staff, size of rooms, location
Excellent
10.0
Pros: I loved staying with mela Thank u
Poor
1.0
Pros: Dirty hotel. Double charge my card at checheck in. THERE WAS BLOOD ON MY BATHROOM MAT! STILL WAITING ON A RESOLUTION FROM MANAGEMENT. PLEAE GO WITH A CHAIN HOTEL. DO NOT RECOMMEND!
Excellent
10.0
Pros: Good location, just few steps from Times Square. Staff is amazing, room is okay and clean.
Excellent
10.0
Pros: Location and housekeeping
Excellent
10.0
Pros: Location is wonderful. Room was comfortable and clean. Loved the sparkling water available on the 2nd floor.
Excellent
8.0
Pros: One block away from Times Square, central and close to most amenities. The room was fair-sized and the bed was large and comfortable. The room was always cleaned by midday. Free coffee available in the foyer.
Good
7.0
Pros: Location
Okay
5.8
Pros: Location Size of the room
Excellent
10.0
Pros: Excellent location
Excellent
9.0
Pros: The location and cleanliness were superb! Another dislike that did not fit: The coffee in the lobby was not hot at all. Expected better coffee than what was provided.
Details
Reviews
Overall 7.9 Good
Based on 3,262 reviews
Location
9.8
Service
8.0
WiFi
7.0
Breakfast
6.0
Room
5.6
Vibe
5.2
Comfort
4.1
Amenities
3.0
Location
9.5
Service
7.2
Cleanliness
7.0
Breakfast
6.1
Room
5.1
Vibe
4.4
Comfort
4.1
Amenities
3.4
Location
9.8
Service
7.9
Breakfast
6.6
Room
5.5
Comfort
4.5
Vibe
3.9
Amenities
2.8
Location
9.8
Service
7.8
Value
7.1
Room
4.4
Comfort
4.1
Amenities
3.2
Location
9.7
Service
8.3
Room
5.4
Comfort
4.4
10.0 Excellent
Pros: Great location and staff
Cons:
10.0 Excellent
Pros: Friendliness and professionalism of front desk and service staff, size of rooms, location
Cons:
10.0 Excellent
Pros: I loved staying with mela Thank u
Cons: I liked all of it
1.0 Poor
Pros: Dirty hotel. Double charge my card at checheck in. THERE WAS BLOOD ON MY BATHROOM MAT! STILL WAITING ON A RESOLUTION FROM MANAGEMENT. PLEAE GO WITH A CHAIN HOTEL. DO NOT RECOMMEND!
Cons: Better hotels in the time square area!
10.0 Excellent
Pros: Good location, just few steps from Times Square. Staff is amazing, room is okay and clean.
Cons:
10.0 Excellent
Pros: Location and housekeeping
Cons:
10.0 Excellent
Pros: Location is wonderful. Room was comfortable and clean. Loved the sparkling water available on the 2nd floor.
Cons: I wished there were vending machines available.
8.0 Excellent
Pros: One block away from Times Square, central and close to most amenities. The room was fair-sized and the bed was large and comfortable. The room was always cleaned by midday. Free coffee available in the foyer.
Cons: No restaurant inside the hotel. Would have to go outside for a meal even for breakfast. There was a window in the room but had to keep the curtain closed because it faced the ugly old air conditioner, fixed outside. The aircon was noisy and it took a while getting used to. The power outlets are positioned all in the wrong place and charging a phone, computer and other devices had to sit on the floor.
7.0 Good
Pros: Location
Cons: The rooms are very small. Everyone in our group complained about how small they are. Also no lobby to socialize in. Just a couple of loungers right outside the elevator.
5.8 Okay
Pros: Location Size of the room
Cons: Room was dated Very small elevator There was a large gap in the window that let in tons of cold air Bathroom shower was poorly designed. There was no door or curtain, so there was a ton of water on the floor after every shower
10.0 Excellent
Pros: Excellent location
Cons: Room size
9.0 Excellent
Pros: The location and cleanliness were superb! Another dislike that did not fit: The coffee in the lobby was not hot at all. Expected better coffee than what was provided.
Cons: They were vague at the desk on what to do when our room wasn't ready. We could have gotten into our room sooner because the keys had arrived while we were sitting in the lobby waiting. I finally asked what we need to do, and they told us "oh, it's ready".
With a stay at Hotel Mela Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
With a stay at Royalton Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space.
Overall 7.9 Good
Based on 1,317 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: The location is in central area, next2 metro station of street28. Gr8 restaurants near by along with 24hours coffee shops and stores. They have provided microwave upon our request to heat soup.
Good
7.5
Pros: Rooms were clean and cozy. Staff was very helpful with any questions I had. Bathrooms were also very nice and roomy.
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Room, location, staff
Good
7.1
Pros: Nice location.
Mediocre
3.8
Pros: Okay location ( not the best)
Good
7.0
Excellent
10.0
Pros: Hotel was clean and the hotel staff was very accommodating. The rooms were large with a great view. We enjoyed the hotel very much. Will stay again when we come to the city.
Okay
4.0
Pros: Room was nice
Excellent
10.0
Pros: Comfort, sheets, size
Okay
5.7
Pros: Staff
Room size
Location
Excellent
9.7
Pros: Pool
Details
Reviews
Overall 7.9 Good
Based on 1,317 reviews
Location
9.5
Service
7.9
Room
7.5
Pool
7.1
Cleanliness
6.4
Vibe
5.8
Breakfast
5.7
Amenities
4.5
Wellness
4.3
WiFi
3.5
Value
3.2
Location
9.4
Service
8.1
Pool
7.1
Room
6.5
Cleanliness
5.9
Breakfast
5.5
Vibe
4.6
Amenities
3.5
Value
2.7
Location
9.6
Service
7.7
Room
7.5
Pool
7.2
Bar
7.2
Vibe
4.8
Amenities
4.5
Value
3.4
Location
9.5
Service
8.0
Room
7.2
Comfort
7.2
Vibe
5.0
Amenities
4.5
Room
7.3
5.0 Okay
Pros: The location is in central area, next2 metro station of street28. Gr8 restaurants near by along with 24hours coffee shops and stores. They have provided microwave upon our request to heat soup.
Cons: The charges are more compared to similar facilities in the area, not even water offered complimentary and all mini bar items are at exorbitant cost. They have issues with hot water heaters during peak time and we faced issues 4 out of 7 days during the stay. The only 3 lifts are very slow and some time waiting atleast 10-15 minutes in a small corridor.
7.5 Good
Pros: Rooms were clean and cozy. Staff was very helpful with any questions I had. Bathrooms were also very nice and roomy.
Cons: This is New York, so I expected small rooms, but the terrace was much smaller than I had anticipated. I booked the grand deluxe king room which was advertised with a terrace, but it was more of a very tight standing area for no more than 2 people. The door to the terrace was also broken and would not shut properly, which resulted in noise leakage. Other than that, I am slightly disappointed at the lack of facilities. It is mainly just a rooftop bar/pool. Nothing else is included with the room. Lobby was small and the lobby halls were very dirty and dusty, but I think it is due to construction going on. Lastly, the rooms are extremely dated and could use a remodel, Especially for the price. Definitely better places in the area to stay for the price with many more amenities. I am a bit disappointed overall, but it was a nice place to stay for the night. I wound up staying somewhere else after checkout with a more sizable terrace that had a sitting area.
4.0 Okay
Pros: Location
Cons: Bed size was too small. Room smelled of cigarettes
10.0 Excellent
Pros: Room, location, staff
Cons: No hotels was perfect
7.1 Good
Pros: Nice location.
Cons: It needs a reboot or refresh. Room door lock latch didn’t work, bathtub didn’t have plug and phone didn’t work. The room service breakfast was average for the price you pay.
3.8 Mediocre
Pros: Okay location ( not the best)
Cons: When we arrived they messed up our payment , they took almost double the price, the second day until the end of our stay they did construction and it was annoying ( the mechanical drill was on for hours ) we couldn’t sleep well at all. They barley cleaned the room and when we came the first day there was a used rope hanged inside the bathroom ( they didn’t even bother to clean the room )
7.0 Good
Pros:
Cons: See below
10.0 Excellent
Pros: Hotel was clean and the hotel staff was very accommodating. The rooms were large with a great view. We enjoyed the hotel very much. Will stay again when we come to the city.
Cons: Nothing!
4.0 Okay
Pros: Room was nice
Cons: The hotel lobby was under construction, elevators were not working and it was very dusty and noisey
10.0 Excellent
Pros: Comfort, sheets, size
Cons: The art sucked and it hurts the interior design. They do need art but much better.
5.7 Okay
Pros: Staff
Room size
Location
Cons: Charge for in room coffee
Thread bare towels
Uncomfortable and creaky bed
Poor response to requests-have to speak to a manager to get things done
Offering wine and beer in mini bar but no opener. Took 45 min to get one delivered
9.7 Excellent
Pros: Pool
Cons:
With a stay at Royalton Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7.1 Good
Based on 17,167 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.5
Pros: Location was great. Just a few steps away from everything. The discounted parking for self parking option was goo deal compared to other nearby options . Lot of eating options nearby
Poor
1.0
Pros: This was supposed to be a 4 star hotel The hotel room was small. We had a view of smoke. The elevator got stuck. The entrance was bland (a small fake white Christmas tree, dark). It was New Years. Calls made to the front desk not answered.
Poor
1.0
Pros: Did not stay here. Paid for room, discovered they only had rooms with one bathroom. Had 2 couples, tried to cancel was told it was early enough to cancel. Then received e mail saying could not cancel. Paid for a room thai would not accommodate us.
Excellent
8.0
Pros: Breakfast included.
Excellent
8.0
Pros: Location. Very close to the Broadhurst theater (Jagged Little Pill), which was the main purpose of this trip. Close to Times Square but not overwhelming. Coffee, restaurants, etc - all within walking distance. Room was clean. Housekeeping friendly
Excellent
9.6
Pros: The location was perfect for the theaters and dinners.
Good
6.7
Pros: Location was good. Staff were friendly. Room was fairly clean, minus what looked like mildew in the shower. Bed was comfy.
Good
7.0
Pros: Excellent location Friendly staff Good coffee at breakfast with soy milk option too.. Shame food options were so bad Had a safe in the room Had a bath and shower You can cast your phone to the TV Efficient elevator system Ice machine on each floor
Mediocre
2.0
Okay
4.0
Pros: Location
Excellent
8.0
Pros: location wonderfull
Poor
1.0
Pros: Location
Details
Reviews
Overall 7.1 Good
Based on 17,167 reviews
Location
9.6
WiFi
7.5
Service
5.8
Vibe
5.5
Value
4.9
Room
4.5
Breakfast
4.2
Cleanliness
3.6
Amenities
3.3
Comfort
2.8
Location
9.7
Bar
6.5
WiFi
6.1
Service
5.6
Value
5.0
Breakfast
4.8
Vibe
4.6
Room
3.8
Amenities
3.1
Cleanliness
2.8
Comfort
2.6
Location
9.5
WiFi
5.9
Service
5.3
Vibe
4.7
Room
4.0
Value
3.9
Breakfast
3.1
Cleanliness
2.8
Amenities
2.6
Comfort
2.5
Location
9.5
Room
4.8
Value
4.7
Vibe
4.6
Service
4.5
Breakfast
3.8
Cleanliness
3.5
Amenities
3.0
Comfort
2.3
Location
9.6
Service
5.1
Vibe
4.4
Room
4.2
Cleanliness
3.7
Amenities
3.1
Comfort
3.0
6.5 Good
Pros: Location was great. Just a few steps away from everything. The discounted parking for self parking option was goo deal compared to other nearby options . Lot of eating options nearby
Cons: Tiny Rooms and small beds.. The rooms and walk way looks dull (may be because of their low lighting theme) .
1.0 Poor
Pros: This was supposed to be a 4 star hotel The hotel room was small. We had a view of smoke. The elevator got stuck. The entrance was bland (a small fake white Christmas tree, dark). It was New Years. Calls made to the front desk not answered.
Cons: Really awful hotel.
1.0 Poor
Pros: Did not stay here. Paid for room, discovered they only had rooms with one bathroom. Had 2 couples, tried to cancel was told it was early enough to cancel. Then received e mail saying could not cancel. Paid for a room thai would not accommodate us.
Cons:
8.0 Excellent
Pros: Breakfast included.
Cons:
8.0 Excellent
Pros: Location. Very close to the Broadhurst theater (Jagged Little Pill), which was the main purpose of this trip. Close to Times Square but not overwhelming. Coffee, restaurants, etc - all within walking distance. Room was clean. Housekeeping friendly
Cons: Long wait time at check in. We checked in on a Friday night, only 1 person doing the checkin. The other one was just there working on her computer, did not step in to help. This was also not a 4 star hotel. Not in the same level of Westin, Marriott, etc
9.6 Excellent
Pros: The location was perfect for the theaters and dinners.
Cons: Bed was very low. Hard to get out of bed. Noise in hallway was very loud.
6.7 Good
Pros: Location was good. Staff were friendly. Room was fairly clean, minus what looked like mildew in the shower. Bed was comfy.
Cons: The heater/ac unit was SUPER loud when it was running. Rooms were small. The water from the tap was cloudy and I didn’t want to use it, so there are options for filtered water in the hall. I used that to brush my teeth and drink. The “City Kitchen” is the dinning affiliated w the hotel, I ordered a bacon/blue cheese burger and Tatar tots, there was hair in my burger. The girls had long pony tails and their hair wasn’t pulled back efficiently nor did they have hair nets.
7.0 Good
Pros: Excellent location Friendly staff Good coffee at breakfast with soy milk option too.. Shame food options were so bad Had a safe in the room Had a bath and shower You can cast your phone to the TV Efficient elevator system Ice machine on each floor
Cons: Ridiculously loud air con... Its the only reason I wouldn't stay here again. Even when off it would still be on and was so loud it woke us up several times each night... And I'm a heavy sleeper usually! No fridge in room Breakfast was rubbish but coffee was good Very firm bed
2.0 Mediocre
Pros:
Cons: Didn't get the room that we requested/paid for. Wanted the room with the view and got the room looking at the other part of the building wall
4.0 Okay
Pros: Location
Cons: The hotel room was not up to par with the star level. There was mold above the shower , the rooms base boards were filthy , there was exposed piping, I asked that my room sheets be changed and they weren’t. This hotel stay was unacceptable.
8.0 Excellent
Pros: location wonderfull
Cons: breakfast
1.0 Poor
Pros: Location
Cons: All of it. Unclean rooms, horrible staff/ customer service. Will never stay at this place again.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, young at heart and utterly cool.
Overall 6.7 Good
Based on 18,461 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: The bed was comfortable and the shower was hot. Fluffys cafe next door was very convenient and had a wide selection. We ate there practically every day.
Poor
1.0
Pros: Location
Good
6.0
Pros: Hotel staff were really nice and helpful. Lobby was beautiful.
Excellent
8.0
Pros: location and cleaness
Excellent
9.0
Pros: Cleanliness and location!
Okay
5.0
Pros: Only the location.
Good
7.0
Poor
1.0
Pros: It does not worth 2 stars
Poor
1.0
Mediocre
3.0
Pros: The best part of the hotel is the lobby which is what the photos of the hotel show
Mediocre
3.0
Pros: The location and staff were lovely
Excellent
10.0
Pros: As always it was a incredible experience
Details
Reviews
Overall 6.7 Good
Based on 18,461 reviews
Location
9.6
WiFi
7.7
Bar
6.3
Service
6.1
Food
4.9
Wellness
4.8
Value
4.8
Amenities
4.1
Breakfast
3.9
Cleanliness
3.6
Room
3.2
Comfort
1.9
Location
9.6
WiFi
6.8
Bar
6.1
Service
6.0
Food
5.1
Value
4.5
Amenities
4.2
Breakfast
4.1
Cleanliness
3.6
Room
3.1
Comfort
1.9
Location
9.6
WiFi
6.3
Service
5.9
Vibe
5.7
Bar
5.7
Food
4.9
Value
4.7
Wellness
4.6
Breakfast
4.2
Amenities
3.3
Cleanliness
3.2
Room
3.2
Comfort
2.2
Location
9.5
Bar
6.5
WiFi
6.4
Service
6.2
Vibe
5.9
Food
5.1
Amenities
3.7
Breakfast
3.6
Cleanliness
3.4
Room
3.2
Comfort
2.1
Location
9.1
WiFi
6.2
Bar
5.8
Vibe
5.1
Value
4.6
Service
4.5
Food
3.8
Breakfast
3.4
Cleanliness
2.8
Amenities
2.8
Room
2.6
Comfort
1.8
8.0 Excellent
Pros: The bed was comfortable and the shower was hot. Fluffys cafe next door was very convenient and had a wide selection. We ate there practically every day.
Cons: There was nowhere to put your clothes besides a small closet. The room and bathroom and was very small in general. The tv cable service was not consitant and would not work sometimes.
1.0 Poor
Pros: Location
Cons: Price
6.0 Good
Pros: Hotel staff were really nice and helpful. Lobby was beautiful.
Cons: The room was small, lacked some basic amenities and had a full-bodied window looking into the shower and bathroom from the bedroom. Also, the faucet whistled, and I could hear a lot of noises from the outside and other guests.
8.0 Excellent
Pros: location and cleaness
Cons: there are 6 elevators, but only one elevator seemed running at a time. So everyone should stay on the long line. Also, additional service fee and taxes are not informed in advance.
9.0 Excellent
Pros: Cleanliness and location!
Cons: Not well marked- at least with the entrance we used there was a small sign identifying this as the hotel but that was it
5.0 Okay
Pros: Only the location.
Cons: One of the tyniest hotel room I have ever stayed in my entire life. Definitely NOT a 4-star hotel. STRONGLY UNSATISFIED. 5 elevators, only 1 working. 10min to get into it every single time. Bathroom wouldn’t fit me AT ALL. I am 260lb 6.5†Tal
7.0 Good
Pros:
Cons: Not enough elevators working,waiting time for an elevator was way too long.
1.0 Poor
Pros: It does not worth 2 stars
Cons: small rooms not for couples or family they charge for parking and additionally seevice fee for $32
1.0 Poor
Pros:
Cons: I had the worst experience and very much regret booking my stay at the Hudson. There was an issue with their piping (which, as it turns out, they knew about) so the first room was very noisy with loud banging noises in the night so I couldn't sleep properly at all. When I brought this up I was given another room on another floor immediately - no further explanation needed. Same issue there and I was moved to a third room. At this point, I knew they knew the piping noise was an issue so I felt confident the third room would not have this issue. I was wrong as this was the worst one of them all and now I hadn't slept properly during the night for nearly three nights. I was there for work and this heavily impacted me in a bad way, even missing a morning meeting as I had finally fallen asleep at 5am on the last night. I checked out, cancelled the remaining nights and booked in with another hotel. It was beyond frustrating that they kept moving me around knowing the issue wouldn't be fixed this way. The hotel felt run-down, poorly managed and maintained, and I wouldn't recommend anyone staying there.
3.0 Mediocre
Pros: The best part of the hotel is the lobby which is what the photos of the hotel show
Cons: I had to change rooms 3 times because the air on or air generator made so much noise. In the end I had to switch it off for it to stop which meant the room was freezing. The shower was also Luke warm, no hot water and no warm room.
3.0 Mediocre
Pros: The location and staff were lovely
Cons: The room was filthy there was dust all over the place the water was yellow. We had to be moved rooms because the window was broken I’m a diabetic and I based my stay on the fact there was breakfast, when I arrived I found out this was a lie as you no longer have breakfast so false advertisement The lifts were broken and a disabled man was made to take the stairs The rooms were so loud it woke us both up numerous times through every night we spent here No kettle or cups for coffee or tea
10.0 Excellent
Pros: As always it was a incredible experience
Cons:
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, young at heart and utterly cool.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6.3 Good
Based on 11,486 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: Location was great!
Mediocre
3.0
Pros: The location of the hotel was great. Within walking distance to several places we wanted to see.
Okay
5.0
Pros: Location was central Cleaning ladies and gent were friendly and accommodating. Prices were reasonable
Good
6.7
Pros: Good location.
Poor
1.0
Good
6.7
Pros: Location, Comfy bed.
Mediocre
2.0
Excellent
10.0
Pros: Location, clean, staff, accomodation, space, comfortable.
Excellent
10.0
Pros: The room was a good size and it was a nice hotel. People were very nice and helpful
Okay
4.0
Pros: Location
Mediocre
3.0
Pros: The location is good
Excellent
10.0
Pros: The hotel staff were incredibly accommodating and friendly, from the time I called to ask for a pre-assigned room until the time we left. Early check-in. And after check-out they checked our baggage so that we could enjoy the rest of the day. .
Details
Reviews
Overall 6.3 Good
Based on 11,486 reviews
Location
9.6
WiFi
6.6
Service
6.1
Value
5.0
Food
4.8
Wellness
4.7
Comfort
4.4
Breakfast
4.0
Room
3.4
Amenities
3.2
Bar
3.0
Vibe
2.9
Cleanliness
2.2
Location
9.8
Service
5.9
Value
5.1
WiFi
4.8
Wellness
4.7
Food
4.6
Breakfast
4.4
Comfort
3.4
Bar
3.4
Amenities
3.1
Vibe
2.9
Room
2.9
Cleanliness
2.2
Location
9.5
Service
6.6
Food
5.5
Value
5.2
Comfort
4.6
WiFi
4.3
Breakfast
3.7
Room
3.7
Cleanliness
2.7
Vibe
2.3
Amenities
2.3
Location
9.5
Service
6.5
Comfort
3.7
Amenities
3.6
Vibe
2.9
Room
2.6
Cleanliness
1.9
Location
9.8
Service
5.6
Value
5.1
Comfort
5.1
Room
4.1
Amenities
3.1
Vibe
2.5
Cleanliness
2.2
8.8 Excellent
Pros: Location was great!
Cons: The beds aren’t as comfy as other places I’ve stayed and the windows could use a good cleaning.
3.0 Mediocre
Pros: The location of the hotel was great. Within walking distance to several places we wanted to see.
Cons: The rooms quality of cleanliness, lighting, the carpet was dirty, bathroom walls had holes, and the whole level we stayed on had a funky smell. The lobby looks nice but as soon as the elevator door opened to our floor it was like you entered another hotel. As if they make the lobby look good to trick you. We even stopped on other levels just to make sure it wasn't just the level we where on.
5.0 Okay
Pros: Location was central Cleaning ladies and gent were friendly and accommodating. Prices were reasonable
Cons: Aircon temp was set to warm and could not be adjusted. Ladies at check in counter not friendly. Made me feel like they were doing me a favor. The building is old and is in need of interior upgrade, especially carpets
6.7 Good
Pros: Good location.
Cons: Water from the tap was brown.
1.0 Poor
Pros:
Cons: I took photos and video this place was dirty and old and not like any of the photos on the website. It was horrible. The mattresses were stained and ripping the sheets didn't even fit the bed. When you set on the bed it folded in half. The wall paper was coming off of the walls, the carpets were dirty and stained. Food and dust all over the floor. The hotel didn't have any rooms to move you into a nicer room because they were all horrible. Absolutely horrible. The staff was friendly, but the staff doesn't own the hotel. The management/owners of the facility should be ashamed of even allowing people to stay in this facility.
6.7 Good
Pros: Location, Comfy bed.
Cons: The first room we had, had an awful smell on the whole floor and got room changed. Next room was okay, bathroom very dated! Ceiling was flaking off, Bath flooring stained and old, mould around the bath.
2.0 Mediocre
Pros:
Cons: The room had a bad smell of mold, and you could see it on the wall in the bathroom! The hotel did not want to change our room, we checked out right away, they said they would refund one night, then claimed we stayed for the whole stay, no refund.
10.0 Excellent
Pros: Location, clean, staff, accomodation, space, comfortable.
Cons: No
10.0 Excellent
Pros: The room was a good size and it was a nice hotel. People were very nice and helpful
Cons: Ice area smelled like mildew and vomit.
4.0 Okay
Pros: Location
Cons: Yes I have pictures but can’t load them the bathtub had a rubber mat that was full of grime underneath it and you could see it coming out of the corners and the bed bottoms look like they were eaten by rats. The hallway carpet was also disgusting
3.0 Mediocre
Pros: The location is good
Cons: My room was next to service room. I stayed one. But too noisy. Next room was baby. Baby cried during night. I m very desapointed. I can not relax Room number 1725
10.0 Excellent
Pros: The hotel staff were incredibly accommodating and friendly, from the time I called to ask for a pre-assigned room until the time we left. Early check-in. And after check-out they checked our baggage so that we could enjoy the rest of the day. .
Cons:
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5.7 Okay
Based on 55,744 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
2.0
Okay
4.8
Pros: They did switch my room when the first was disgusting. The manager at the desk was very nice.
Just pay the extra money and take a renovated room. The renovated room was a typical nyc hotel where I felt safe and comfortable.
Okay
4.8
Pros: The location
Good
6.0
Pros: Location
Good
6.2
Pros: I got stuck in NY when my flight was cancelled, and Hotel Pennsylvania had a room. The location is excellent - right across from Penn Station, so it was easy to catch my train the next morning.
Mediocre
3.1
Pros: The fact that i brought medical grade cleaning products with me.
Excellent
10.0
Pros: Amazing location ,right across MSG , I attended two NBA games in MSG. Staff was amazing and rooms are clean and comfortable.
Good
6.0
Pros: Only the place of the hotel was amazing
Poor
1.0
Pros: The location next to Penn station, in the middle of Manhattan
Mediocre
3.7
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Okay
4.0
Pros: Location
Mediocre
2.8
Pros: Nothing
Details
Reviews
Overall 5.7 Okay
Based on 55,744 reviews
Location
9.5
WiFi
6.4
Breakfast
4.0
Service
3.5
Room
3.1
Vibe
2.3
Cleanliness
1.7
Beach
1.7
Location
9.5
WiFi
5.4
Breakfast
4.4
Service
4.3
Room
3.2
Vibe
2.7
Cleanliness
1.6
Location
9.5
WiFi
4.9
Service
4.3
Breakfast
4.0
Room
3.7
Vibe
2.6
Cleanliness
2.2
Location
9.3
WiFi
5.1
Service
4.5
Room
3.8
Breakfast
3.3
Vibe
2.7
Cleanliness
2.3
Location
9.5
Value
5.6
WiFi
4.6
Food
3.6
Service
3.6
Vibe
3.1
Breakfast
3.1
Room
2.8
Cleanliness
1.7
2.0 Mediocre
Pros:
Cons: You should take this hotel off of your site — it is a disgrace.
4.8 Okay
Pros: They did switch my room when the first was disgusting. The manager at the desk was very nice.
Just pay the extra money and take a renovated room. The renovated room was a typical nyc hotel where I felt safe and comfortable.
Cons: I originally did not choose to stay in a renovated room,thinking that it was only for a night and I’d really only be sleeping in the room. But the “classic” room I was given was beyond disgusting and unsanitary- stained sheets, old carpet, the window was left open and held up by the drain stopper from the bathroom sink. There was no shower curtain and when I asked the attendant in the hall for one she handed it to me and had me put it up. Debris and mold could be seen in the a/c vent. There were unknown marks on the carpet.
The valet insisted on a tip before taking my car. The bell captain was rude.
4.8 Okay
Pros: The location
Cons: The hotel was very dated. Paint peeling off.
6.0 Good
Pros: Location
Cons: Breakfast, more repair sound
6.2 Good
Pros: I got stuck in NY when my flight was cancelled, and Hotel Pennsylvania had a room. The location is excellent - right across from Penn Station, so it was easy to catch my train the next morning.
Cons: The entire hotel is quite dated, and there were very few amenities in the room (no hair dryer or robe, just shampoo and soap). Check-in took 45+ minutes even at 11 pm.
3.1 Mediocre
Pros: The fact that i brought medical grade cleaning products with me.
Cons: Less bed bugs would be nice, less flies flying around, maybe vacuum once in a while. The place smelled like a corpse died in there. Black mold in the showers, and hardly any AC. Called 3 times no one came to fix. I tried to get a refund from PRICELINE.com which is another horrible site, charged and 85 fee for a 65 dollar room, and gave no refund for the appalling conditions we had to stay in. I will never use priceline again
10.0 Excellent
Pros: Amazing location ,right across MSG , I attended two NBA games in MSG. Staff was amazing and rooms are clean and comfortable.
Cons:
6.0 Good
Pros: Only the place of the hotel was amazing
Cons: The breakfast and service need more improvenent
1.0 Poor
Pros: The location next to Penn station, in the middle of Manhattan
Cons: It is very noisy, the windows were not soundproof, the cleanness of the room, you have to go outside for breakfast, they charge you 5$ per piece of luggage for the luggage room, 50$ for late check out (till 4p.m.)
3.7 Mediocre
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Cons: Cleaning. the carpet showed that it was several years old without being washed. In the shower, the bathroom tiles were dirty with mold, you could tell he had a long time without being thoroughly washed. On the false right, there was a hole covered with a rag or something that looked like a sock. The beds creaked a lot. I cannot understand a hotel with such demand has rooms that not a one-star hotel has.
4.0 Okay
Pros: Location
Cons: Cleanliness, staff, getting car out of valet and they lost the ticket twice, long line for checkin, breakfast was less than continental, room had mold and rust everywhere, wallpaper peeling off walls, carpet had tons of stains, smelled like smoke in the non smoking room...etc...
2.8 Mediocre
Pros: Nothing
Cons: 1. They charged us $68 in fees because we reserved through third party
2. Lamp was broken
3. Mold on curtains
4. Paint peeling off walls
5. Phone did not work
6. No towels
7. No pillow cases nor bed quilt/cover
8. Ceiling had paper stuck to it
9. Windows were filthy.
I have pictures of each of theses. I have used kayak before and stayed at the Penn. I was greatly disappointed. Staff were non responsive, we finally got towels, pillow covers and a new lamp, after we got a supervisor involved.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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