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A stay at The Knickerbocker Hotel places you in the heart of New York, steps from Times Square and Madame Tussauds Wax Museum. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in New York? This hotel features 2200 square feet (198 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 103 reviews
Excellent
8.0
Pros: The location is spot on, the rooms are clean, quiet and comfortable. The check-in/out is easy and the personnel is corteous; we had t use their concierge services twice and they were friendly and prompt.
Excellent
9.4
Pros: Once you get past the unprepossessing lobby, the hotel is really excellent. We were upgraded to a junior suite, which was large, comfortable and well-appointed. It was bitterly cold so we ate in the hotel, choosing the bar's little plate menu over the Vlentine's Day special menu; each choice was delicious. Large, contemporary bar and restaurant (maybe showing a little wear on the cushions) and excellent service.
Location, right on the corner of Times Square, can't be beat if you want to be in the middle of it all.
Not cheap, but we weren't on a penny pinching trip. Worth every penny. Special mention to the concierge for fulfilling a couple special requests.
Excellent
10.0
Pros: Clean spacious rooms, good service, not great wi-fi
Excellent
10.0
Pros: Great place to stay. Very sheik and hip. Roof Top Bar is out of this world!!!
Excellent
10.0
Pros: Large bath sheets
When I called guest services they answered using my name
Staff very friendly and so helpful
Excellent
8.0
Pros: The Knockerbocker was a very nice hotel with a great location. My only complaint was the day that we left, we stored our bags for a few hours. When we came back to pick them up, it took 20 minutes or so to get them. I had to catch a flight. The front desk was unapologetic about it. They just stood at the desk, while customers waited and were dissatisfied. They need to make sure they are staffed properly at a busy time, and if not, other staff should pitch in. It should be a group effort, because it makes the hotel better as a whole.
Good
7.1
Pros: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien
Excellent
9.7
Pros: The renovation last year really upgraded this NYC classic. Now the interiors are just as lux as the classic facade. Great location in Times Square but quiet and tranquil retreat inside. Great service and really friendly staff. We enjoyed our girls weekend immensely.
Excellent
10.0
Pros: Impeccable service
Immaculate rooms
Excellent location between Times Square and Bryant Park
Excellent
9.7
Pros: 2 queen beds made this hotel perfect for our family of four. Located right on Times Square, the hotel held our bags after checkout while we went across the street to see a Broadway show.
Excellent
10.0
Pros: We came for the birth of my first grandchild.the hotel is very modern and sleek. Our room was large and well appointed with all of the modern technological conveniences. The mattress was very comfortable with high thread count linens. The bathroom was large and had more bath accessories than I have ever seen. I.e. Cuff links, tooth brush, paste, etc. I loved the large soaking tub. We never heard any outside noise even though this hotel is located in Times Square
From the front desk to the doorman, the service was incredible. Leilani, one of the managers even gave us a gift for the new baby.
I would highly recommend this hotel!
Details
Reviews
Overall 9.0 Excellent
Based on 103 reviews
8.0 Excellent
Pros: The location is spot on, the rooms are clean, quiet and comfortable. The check-in/out is easy and the personnel is corteous; we had t use their concierge services twice and they were friendly and prompt.
Cons: Given the hotel class and its prices few things could be better, like a Nespresso machine in the room (very common these days even in 4 stars environments) - a greater selection of TV channels would also ber good. Therer's a Samsung tablet in the room, but you can't really do much with it. On arrival with luggage etc. we had to open the doors ourselves - minial as it may sound, when you're loaded with luggage opening a heavy door isn't that easy especially when you se the door men happily chatting inside.
9.4 Excellent
Pros: Once you get past the unprepossessing lobby, the hotel is really excellent. We were upgraded to a junior suite, which was large, comfortable and well-appointed. It was bitterly cold so we ate in the hotel, choosing the bar's little plate menu over the Vlentine's Day special menu; each choice was delicious. Large, contemporary bar and restaurant (maybe showing a little wear on the cushions) and excellent service.
Location, right on the corner of Times Square, can't be beat if you want to be in the middle of it all.
Not cheap, but we weren't on a penny pinching trip. Worth every penny. Special mention to the concierge for fulfilling a couple special requests.
Cons: As noted, the lobby is decidedly underwhelming although the staff was friendly and helpful. Otherwise, no complaints!
10.0 Excellent
Pros: Clean spacious rooms, good service, not great wi-fi
Cons:
10.0 Excellent
Pros: Great place to stay. Very sheik and hip. Roof Top Bar is out of this world!!!
Cons:
10.0 Excellent
Pros: Large bath sheets
When I called guest services they answered using my name
Staff very friendly and so helpful
Cons: Shower could do with more pressure
8.0 Excellent
Pros: The Knockerbocker was a very nice hotel with a great location. My only complaint was the day that we left, we stored our bags for a few hours. When we came back to pick them up, it took 20 minutes or so to get them. I had to catch a flight. The front desk was unapologetic about it. They just stood at the desk, while customers waited and were dissatisfied. They need to make sure they are staffed properly at a busy time, and if not, other staff should pitch in. It should be a group effort, because it makes the hotel better as a whole.
Cons:
7.1 Good
Pros: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien
Cons: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.
9.7 Excellent
Pros: The renovation last year really upgraded this NYC classic. Now the interiors are just as lux as the classic facade. Great location in Times Square but quiet and tranquil retreat inside. Great service and really friendly staff. We enjoyed our girls weekend immensely.
Cons: Avoid if you don't like fighting through crowds at Times Square.
10.0 Excellent
Pros: Impeccable service
Immaculate rooms
Excellent location between Times Square and Bryant Park
Cons: Can't complain about anything.
9.7 Excellent
Pros: 2 queen beds made this hotel perfect for our family of four. Located right on Times Square, the hotel held our bags after checkout while we went across the street to see a Broadway show.
Cons:
10.0 Excellent
Pros: We came for the birth of my first grandchild.the hotel is very modern and sleek. Our room was large and well appointed with all of the modern technological conveniences. The mattress was very comfortable with high thread count linens. The bathroom was large and had more bath accessories than I have ever seen. I.e. Cuff links, tooth brush, paste, etc. I loved the large soaking tub. We never heard any outside noise even though this hotel is located in Times Square
From the front desk to the doorman, the service was incredible. Leilani, one of the managers even gave us a gift for the new baby.
I would highly recommend this hotel!
Cons:
A stay at The Knickerbocker Hotel places you in the heart of New York, steps from Times Square and Madame Tussauds Wax Museum. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in New York? This hotel features 2200 square feet (198 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and within a 10-minute walk of Rockefeller Center. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Overall 8.7 Excellent
Based on 828 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Good
7.1
Pros: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Excellent
9.4
Pros: Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on hotels.com but it was an awesome spot!
Good
6.5
Mediocre
2.0
Excellent
9.7
Pros: My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpful.
Excellent
8.2
Pros: Decor, location, cleanliness
Excellent
10.0
Pros: The bed was comfortable. The service was great
Excellent
8.5
Pros: Absolutely beautiful hotel in a great location! Loved my stay there!!
Excellent
10.0
Pros: The staff adjusted an error in the hotels reservation immediately, at check in.
Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
Excellent
8.5
Pros: It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.
Excellent
10.0
Pros: Front desk personnel was very professional and nice. She tried to accommodate all our request.
Details
Reviews
Overall 8.7 Excellent
Based on 828 reviews
Cleanliness
8.9
Comfort
8.9
Location
9.6
Services
8.5
Staff
8.6
Value for money
7.8
10.0 Excellent
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Cons: Bar prices are very expensive.
7.1 Good
Pros: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Cons: Beds quite small in standard rooms, and extras are expensive.
9.4 Excellent
Pros: Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on hotels.com but it was an awesome spot!
Cons: No closet in the hotel room.
6.5 Good
Pros:
Cons: They need to upgrade rooms, hotel is getting old need to renovate ASAP
2.0 Mediocre
Pros:
Cons: The hotel never had my reservation so whatever I booked through Kayak/getaroom was bogus. The hotel could not meet the rate so I was stuck paying hundreds of dollars more. Your service almost left me with no rooom for my trip. This is totally unacceptable and I deserve compensation for this.
9.7 Excellent
Pros: My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpful.
Cons: $50 for a simple breakfast (farro porridge with fruit, coffee, and a freshly made vegetable juice, was a new high (or low, depending on how you look at it) for New York. Delicious for sure, but pricey.
8.2 Excellent
Pros: Decor, location, cleanliness
Cons: $16.00 for wifi
10.0 Excellent
Pros: The bed was comfortable. The service was great
Cons:
8.5 Excellent
Pros: Absolutely beautiful hotel in a great location! Loved my stay there!!
Cons: Charging 16.00 per day for wifi is insane
10.0 Excellent
Pros: The staff adjusted an error in the hotels reservation immediately, at check in.
Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
Cons:
8.5 Excellent
Pros: It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.
Cons: We had a bit of a situation where we found rotten food in our mini fridge leftover from previous guests. The manager was very accommodating and provided great customer service. The only other negatives were that the internet was not included with your stay and the bellman/greeters stood by the door but did not open the doors for you which I found a bit odd.
10.0 Excellent
Pros: Front desk personnel was very professional and nice. She tried to accommodate all our request.
Cons: None
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and within a 10-minute walk of Rockefeller Center. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at Kimpton Hotel Eventi, you'll be centrally located in New York, just a 3-minute walk from 5th Avenue and 6 minutes by foot from Macy's. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has facilities measuring 20,000 square feet (1858 square meters), including a conference center.
Overall 8.6 Excellent
Based on 564 reviews
All reviews
- All reviews
Excellent
8.5
Pros: Great hotel. Friendly staff. Great location.
Excellent
9.7
Pros: Concierge was fantastic. Restaurants were great. Vibe was relaxing and cool.
Okay
4.2
Pros: Nothing
Okay
5.7
Pros: The restaurant was nice, good food
Excellent
10.0
Pros: Nice modern rooms. Great location. Food carts one block away at Greely Sq.
Okay
4.5
Excellent
8.2
Pros: The bed was so comfortable! The location was very central.
Excellent
10.0
Pros: Gorgeous room that was large and comfortable. Staff is lovely and both restaurants are amazing! Food is extra special here. I love all the kimptons but this one is in the top 3, perhaps number one.
Excellent
10.0
Pros: Location near Penn Station, wonderful receptionists, especially Victoria, perfect room and view
Good
7.7
Pros: Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive.
Good
7.0
Pros: after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room
Good
7.7
Pros: Service
Good
7.7
Pros: Friendly staff and comfort of the bed!
Good
7.7
Pros: Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again.
Details
Reviews
Overall 8.6 Excellent
Based on 564 reviews
Cleanliness
8.9
Comfort
8.9
Location
9.2
Services
8.5
Staff
8.6
Value for money
7.8
8.5 Excellent
Pros: Great hotel. Friendly staff. Great location.
Cons: I gave this hotel an "okay" because of what seemed to be chaos in the kitchen. I would order an item, the friendly person on the other end would say ok. But...wait for it...each time I ordered and confirmed my food items, I received a call back telling me they are out of at least one of what I'd ordered.
9.7 Excellent
Pros: Concierge was fantastic. Restaurants were great. Vibe was relaxing and cool.
Cons:
4.2 Okay
Pros: Nothing
Cons: Rude Staff, small and dirty (smelly) rooms, expensive as all hell.
Not worth it
5.7 Okay
Pros: The restaurant was nice, good food
Cons: The room was never properly cleaned. I stayed for 6 nights and the room was never fully cleaned. The bathroom mirrors had the same smears the entire stay, the floor was dusty and hairy and I saw the same piles of dirt from day one. The glass shower wall had a soap scum that remained the entire time as did the bathtub. The entire room was dusty and never saw any of it cleaned. And I'm quite certain my sheets weren't even changed daily. I believe the cleaning crew only changed towels and made the bed. I also asked that they did not leave the a/c on 65 each day and i continued to return to an ice box daily!
10.0 Excellent
Pros: Nice modern rooms. Great location. Food carts one block away at Greely Sq.
Cons:
4.5 Okay
Pros:
Cons: The window was left open before my arrival. Upon arrival, the temperature of the room was 46 degrees.
I closed the window and notified the hotel staff immediately. For some reason they sent an engineer to the room. To be clear, the heat worked but the window was left open.
I turned the heat up to 80 degrees, turned off Eco Boost, and set the fan to high. When leaving, the heat had been on for over one hour. The room temperature had just barely gotten above 50. Again we notified the front desk. There was no attempt to make my room more bearable or to transfer rooms.
When arriving back at the hotel room around 11:30pm, the room was still under 70 degrees. Again I called the front desk. It wasn't until this time I was offered a room change, however at 11:30 I preferred to use extra blankets to stay warm.
8.2 Excellent
Pros: The bed was so comfortable! The location was very central.
Cons: No business center and no pool.
10.0 Excellent
Pros: Gorgeous room that was large and comfortable. Staff is lovely and both restaurants are amazing! Food is extra special here. I love all the kimptons but this one is in the top 3, perhaps number one.
Cons:
10.0 Excellent
Pros: Location near Penn Station, wonderful receptionists, especially Victoria, perfect room and view
Cons:
7.7 Good
Pros: Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive.
Cons: None.
7.0 Good
Pros: after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room
Cons: expensive, but very standard, breakfast; windows need to be cleaned; at this price I would expect the room to be larger; I would prefer more light in the room
7.7 Good
Pros: Service
Cons:
7.7 Good
Pros: Friendly staff and comfort of the bed!
Cons: Tax additions to bill
7.7 Good
Pros: Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again.
Cons: Having to leave the hotel was a bummer
With a stay at Kimpton Hotel Eventi, you'll be centrally located in New York, just a 3-minute walk from 5th Avenue and 6 minutes by foot from Macy's. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has facilities measuring 20,000 square feet (1858 square meters), including a conference center.
Spa
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Child-friendly
Room service
Laundry service
Business centre
No smoking
Express check out
Air-conditioned
Internet
Storage available
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Bar Moxy, collaborative workspace by day and buzzing lounge at night. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy.
Overall 8.5 Excellent
Based on 6,800 reviews
All reviews
- All reviews
Excellent
8.8
Excellent
9.7
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Good
6.2
Pros: Location
Excellent
10.0
Pros: Really enjoyed my stay here. Amazing from start to ending. Great friendly and helpful staff. Customer service excellent!! The beds are super cozy, rooms are small yet still beautifully modeled. Would definitely recommend staying here again my next visit. Great location in the heart of timeshare. Amazing!!
Excellent
10.0
Pros: Loved the atmosphere and overall environment.
Good
6.0
Pros: Rooms were clean, shower was great, restaurant was excellent
Excellent
10.0
Pros: Very reasonably prices for the time I stayed and extremely cozy! The bar on the 2nd floor is a great place to unwind and the staff was super friendly.
Excellent
9.7
Pros: Super comfortable beds, great location cool bar and super friendly staff
Excellent
10.0
Pros: Sheet as comforter. Body wash shampoo pump in shower! Cell phone shelf and outlets to charge underneath on wall by bed
Excellent
8.0
Pros: Location
Details
Reviews
Overall 8.5 Excellent
Based on 6,800 reviews
Cleanliness
8.8
Comfort
8.3
Location
9.5
Services
8.4
Staff
8.5
Value for money
7.9
8.8 Excellent
Pros:
Cons: Noise!
9.7 Excellent
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Cons:
6.2 Good
Pros: Location
Cons: They charge at least 5 USD per package if you get anything delivered.
Check-in process is a nightmare.
No closet in the rooms.
Not good for business trips.
10.0 Excellent
Pros: Really enjoyed my stay here. Amazing from start to ending. Great friendly and helpful staff. Customer service excellent!! The beds are super cozy, rooms are small yet still beautifully modeled. Would definitely recommend staying here again my next visit. Great location in the heart of timeshare. Amazing!!
Cons: Loved everything
10.0 Excellent
Pros: Loved the atmosphere and overall environment.
Cons:
6.0 Good
Pros: Rooms were clean, shower was great, restaurant was excellent
Cons: staff didn't want to help with anything, on the 15th floor and could still hear the music from the bar from the 2nd floor at 1am
10.0 Excellent
Pros: Very reasonably prices for the time I stayed and extremely cozy! The bar on the 2nd floor is a great place to unwind and the staff was super friendly.
Cons: N/A
9.7 Excellent
Pros: Super comfortable beds, great location cool bar and super friendly staff
Cons: I know its NYC but rooms are small
10.0 Excellent
Pros: Sheet as comforter. Body wash shampoo pump in shower! Cell phone shelf and outlets to charge underneath on wall by bed
Cons:
8.0 Excellent
Pros: Location
Cons: Luggage storage
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Bar Moxy, collaborative workspace by day and buzzing lounge at night. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Overall 8.4 Excellent
Based on 5,653 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The breakfast was excellent. Bed was super comfortable. Staff was very friendly and helpful
Excellent
8.0
Pros: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.
Good
7.1
Good
6.0
Pros: Location, rooms are comfy , free internet
Good
6.2
Excellent
10.0
Pros: Excelente ubicacion
Excellent
9.4
Pros: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.
Excellent
8.0
Pros: Clean rooms,
Excellent
8.2
Pros: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.
Excellent
10.0
Pros: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .
Good
6.2
Pros: Nice hotel
Good
6.2
Pros: Nice interior
Okay
4.0
Pros: the location in excelence
Details
Reviews
Overall 8.4 Excellent
Based on 5,653 reviews
Cleanliness
8.7
Comfort
8.5
Location
9.4
Services
8.0
Staff
8.2
Value for money
7.6
10.0 Excellent
Pros: The breakfast was excellent. Bed was super comfortable. Staff was very friendly and helpful
Cons: Bigger gym.
8.0 Excellent
Pros: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.
Cons: They need sound proofing between walls. We could hear conversations in the next room and they weren't even yelling.
7.1 Good
Pros:
Cons: No robe in room, small TV.
No room service menu apparent.
Front desk never answers phone - NEVER.
VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.
6.0 Good
Pros: Location, rooms are comfy , free internet
Cons: My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
6.2 Good
Pros:
Cons: Items of our luggage were stolen
10.0 Excellent
Pros: Excelente ubicacion
Cons:
9.4 Excellent
Pros: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.
Cons: Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
8.0 Excellent
Pros: Clean rooms,
Cons: Small rooms
8.2 Excellent
Pros: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.
Cons: It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
10.0 Excellent
Pros: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .
Cons: We had to leave. We have recommended it to others and will be back.
6.2 Good
Pros: Nice hotel
Cons: Check in process was BAD
Booked via Kayak and they did not have my reservation
I had a confirmation #
Took almost an hour to resolve
6.2 Good
Pros: Nice interior
Cons: All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour.
As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
4.0 Okay
Pros: the location in excelence
Cons: 1. The internet connection did not work all week. 2. the room was not clean.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access (3 devices); daily $20 beverage credit in Pinnacle Bar; daily $10 food credit in the Coffee Kiosk or lunch/dinner in the Restaurant Above; local and domestic long distance calls. Hilton Times Square is a modern, boutique-style hotel that recently completed a full lobby and guest room transformation in January 2014. Originally built in 2000 and soaring 44 stories above Manhattan, this upscale, full-service landmark hotel is located on famous 42nd Street, between 7th and 8th Avenue, in the heart of Times Square and is steps from Broadway theaters, lively nightlife, New York City's best shopping, Restaurant Row, Madame Tussaud's Wax Museum, Ripley's Believe it or Not, Rockefeller Center, Radio City Music Hall and much more. Boasting a modernistic facade and sweeping vistas of New York City's famous skyline and the Hudson River, the hotel is within walking distance of Jacob Javits Convention Center and all major bus/subway lines. Hilton Times Square offers 478 recently renovated, oversized guest rooms, 330-360 sq. ft; with sleek decor, spectacular panoramic views and high-end amenities including 46-inch flat-screen televisions, laptop-size safes, refrigerators, MP3 players and more. The Zagat-rated Restaurant Above overlooks Times Square and is open for breakfast, lunch and dinner. Additional hotel amenities include Pinnacle Bar, the hotel's chic lobby lounge, plus a 24-hour business center, 24-hour fitness center, room service and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 500 sq. ft. of modern event space conveniently located within the lobby level. Business travelers will love the hotel’s oversized accommodations plus convenient location close to Fortune 500 companies and public transportation. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Times Square places you in the center of Times Square excitement. The hotel is 100 percent non-smoking. Valet parking is available. The hotel allows pets under 75 lbs. There is 24-hour security on-site.
Overall 8.4 Excellent
Based on 1,166 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Stuff very friendly
Excellent
9.4
Pros: Location was awesome, and we were upgraded to a deluxe room with sweet views. Definitely worth it.
Good
6.8
Pros: Location. Room didn't have much of a view. Guess pay extra for that.
Excellent
9.7
Excellent
10.0
Pros: Great location. Nice size room. Friendly staff
Excellent
10.0
Pros: Clean, comfortable rooms. Easy access to elevators to rooms. Staff was very courteous & accommodating.
Excellent
10.0
Pros: I loved everything this hotel had to offer. The only thing I wish it had was an indoor or rooftop pool.
Excellent
8.5
Excellent
10.0
Pros: Hotel was very convenient to everything and very well kept. Room was great and had great view. Very spacious for NYC.
Excellent
9.7
Pros: Flexible with checkout, very helpful staff.
Excellent
10.0
Pros: Staff and room were very professional, Accommodating and welcoming.
Excellent
10.0
Pros: Close to everything but we were in the 30th floor so the sound from below was neglible. Blackout curtains helped as well
Excellent
8.0
Pros: The staff is extremely attentive!
Excellent
8.0
Pros: Great location. large rooms for nyc, comfortable beds, nice view of empire state building and very good breakfast buffet. the staff was very friendly & helpful.
Okay
4.7
Okay
4.0
Pros: the position is great
Good
7.7
Pros: Super location !!!
Good
7.3
Pros: the view, the staff
Good
6.7
Pros: very central and comfortable
Good
7.6
Pros: The Hilton Times Square is one of New York Cities nicest hotels. Location, Cleanliness, Style of the room, all were top notch. I would recommend this hotel to anyone wanting to get the full new york city experience. I will return.
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Excellent
8.0
Pros: Centrally located making it very easy to walk wherever we wanted to go. I would definitely recommend it to anyone traveling to NYC.
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Cons: $self.cons
Excellent
8.0
Pros: Everyone the Doorman, Belldesk, Reception, Housekeeping & Concierge were All very helpful. See you again when we come to ny!
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Cons: $self.cons
Details
Reviews
Overall 8.4 Excellent
Based on 1,166 reviews
Cleanliness
8.6
Comfort
8.6
Location
9.3
Services
8.2
Staff
8.2
Value for money
7.7
10.0 Excellent
Pros: Stuff very friendly
Cons:
9.4 Excellent
Pros: Location was awesome, and we were upgraded to a deluxe room with sweet views. Definitely worth it.
Cons: Parking was confusion as address given online did not match where to valet park, which was awful because traffic around Time Square is insane sometimes.
6.8 Good
Pros: Location. Room didn't have much of a view. Guess pay extra for that.
Cons: Only option is $26/day breakfast buffet, no complimentary breakfast even continental.
9.7 Excellent
Pros:
Cons: Phones do not work in the hotel. You have to go outside to have service.
10.0 Excellent
Pros: Great location. Nice size room. Friendly staff
Cons: Had to take elevator up to lobby
10.0 Excellent
Pros: Clean, comfortable rooms. Easy access to elevators to rooms. Staff was very courteous & accommodating.
Cons: No problems.
10.0 Excellent
Pros: I loved everything this hotel had to offer. The only thing I wish it had was an indoor or rooftop pool.
Cons: It did not have a pool.
8.5 Excellent
Pros:
Cons: They don't give you any options or choices for early check in.
10.0 Excellent
Pros: Hotel was very convenient to everything and very well kept. Room was great and had great view. Very spacious for NYC.
Cons: No complaints.
9.7 Excellent
Pros: Flexible with checkout, very helpful staff.
Cons: For the price, breakfast and internet should be included.
10.0 Excellent
Pros: Staff and room were very professional, Accommodating and welcoming.
Cons: Everything was fine
10.0 Excellent
Pros: Close to everything but we were in the 30th floor so the sound from below was neglible. Blackout curtains helped as well
Cons:
8.0 Excellent
Pros: The staff is extremely attentive!
Cons: NONe
8.0 Excellent
Pros: Great location. large rooms for nyc, comfortable beds, nice view of empire state building and very good breakfast buffet. the staff was very friendly & helpful.
Cons:
4.7 Okay
Pros:
Cons: Front desk / check-in very unkind and useless employees
4.0 Okay
Pros: the position is great
Cons: its old and dated. the bathrooms are tiny
7.7 Good
Pros: Super location !!!
Cons:
7.3 Good
Pros: the view, the staff
Cons: No bellman to be found when I left, waited > 10 minutes and decided to keep my suitcase with me instead of leaving it at the hotel while running errands before departing to the airport.
6.7 Good
Pros: very central and comfortable
Cons: more tea bags in room please
7.6 Good
Pros: The Hilton Times Square is one of New York Cities nicest hotels. Location, Cleanliness, Style of the room, all were top notch. I would recommend this hotel to anyone wanting to get the full new york city experience. I will return.
8.0 Excellent
Pros: Centrally located making it very easy to walk wherever we wanted to go. I would definitely recommend it to anyone traveling to NYC.
8.0 Excellent
Pros: Everyone the Doorman, Belldesk, Reception, Housekeeping & Concierge were All very helpful. See you again when we come to ny!
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access (3 devices); daily $20 beverage credit in Pinnacle Bar; daily $10 food credit in the Coffee Kiosk or lunch/dinner in the Restaurant Above; local and domestic long distance calls. Hilton Times Square is a modern, boutique-style hotel that recently completed a full lobby and guest room transformation in January 2014. Originally built in 2000 and soaring 44 stories above Manhattan, this upscale, full-service landmark hotel is located on famous 42nd Street, between 7th and 8th Avenue, in the heart of Times Square and is steps from Broadway theaters, lively nightlife, New York City's best shopping, Restaurant Row, Madame Tussaud's Wax Museum, Ripley's Believe it or Not, Rockefeller Center, Radio City Music Hall and much more. Boasting a modernistic facade and sweeping vistas of New York City's famous skyline and the Hudson River, the hotel is within walking distance of Jacob Javits Convention Center and all major bus/subway lines. Hilton Times Square offers 478 recently renovated, oversized guest rooms, 330-360 sq. ft; with sleek decor, spectacular panoramic views and high-end amenities including 46-inch flat-screen televisions, laptop-size safes, refrigerators, MP3 players and more. The Zagat-rated Restaurant Above overlooks Times Square and is open for breakfast, lunch and dinner. Additional hotel amenities include Pinnacle Bar, the hotel's chic lobby lounge, plus a 24-hour business center, 24-hour fitness center, room service and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 500 sq. ft. of modern event space conveniently located within the lobby level. Business travelers will love the hotel’s oversized accommodations plus convenient location close to Fortune 500 companies and public transportation. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Times Square places you in the center of Times Square excitement. The hotel is 100 percent non-smoking. Valet parking is available. The hotel allows pets under 75 lbs. There is 24-hour security on-site.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at Crowne Plaza Times Square Manhattan, you'll be centrally located in New York, steps from Walter Kerr Theatre and Ambassador Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 12 meeting rooms available for events. A roundtrip airport shuttle is available for a surcharge.
Overall 8.1 Excellent
Based on 5,292 reviews
All reviews
- All reviews
Excellent
10.0
Excellent
10.0
Pros: Service and view
Excellent
9.7
Pros: Large clean rooms.
Good
7.4
Pros: The bed was fairly comfortable
Okay
5.1
Pros: The location
Good
7.4
Pros: Large rooms AMAZING staff. Tons of outlets in room
Good
7.7
Pros: Location it's excellent
Excellent
9.4
Pros: Location and comfort
Okay
5.1
Pros: A central location
Excellent
9.4
Pros: The beds were super comfortable, the location was very convenient.
Excellent
9.4
Pros: Very expensive
Mediocre
3.4
Pros: The location was good. The people we interacted with were nice.
Good
7.0
Pros: Beautiful food, amazing views, brillant location, comfortable bed, spacious rooms,
Good
7.0
Pros: The hotel was central to everything.
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Cons: $self.cons
Good
7.7
Pros: Extremely central location. We upograded to the corner room which was a great size, with plenty of space, something which is hard to get in a Manhatten hotel.
Excellent
8.0
Pros: The location was perfect for us and the accommodations were everything I expect in a hotel. All the comfort and cleanliness of home. I will reserve a room with Crowne each time I visit NY.
Good
6.3
Pros: location
Good
7.7
Pros: The location on Times Square,near everything made a perfect stay.I would recomend it to anyone.The rooms were clean,the personel was very kind and the breakfast was very good.
Good
7.3
Pros: Excellent location, nice room with TS view, great breakfast
Good
7.0
Pros: from our arrival, staff were very efficient and helpful. Rooms suited our needs perfectly and was an ideal base for a family holiday in NYC
Good
7.6
Pros: Every thing that had been promised occured exactly as we expected. We love America and Americans, and from the moment we got off the plane everything was easy, simple and pleasant.
Good
6.8
Pros: Very clean hotel really friendly staff
Details
Reviews
Overall 8.1 Excellent
Based on 5,292 reviews
Cleanliness
8.2
Comfort
8.2
Location
9.5
Services
7.7
Staff
8.0
Value for money
7.1
10.0 Excellent
Pros:
Cons: No breakfast but had a Cafe downstairs we could buy snacks, coffee and dessert. However, it closed early. If it stayed a little later, we would prefer to buy from the Cafe than order room service.
10.0 Excellent
Pros: Service and view
Cons: Price
9.7 Excellent
Pros: Large clean rooms.
Cons:
7.4 Good
Pros: The bed was fairly comfortable
Cons: The hotel could have been updated
5.1 Okay
Pros: The location
Cons: The room was disgusting. There was mold all over the bathroom and what appeared to be blood on the bathroom wall
7.4 Good
Pros: Large rooms AMAZING staff. Tons of outlets in room
Cons: Room was tired and worn. AC unit noisy and ran constantly without much impact on temperature. Wallpaper peeling and old. Just didn't feel like I had spent 200$ a night for the place.
$30 per day "resort fee" really should have been disclosed at booking. Since I wasn't going to use any of the facilities, I basically spent that money of WIFI access.
7.7 Good
Pros: Location it's excellent
Cons: Staff at restaurant was horrible. Un professional rude.
9.4 Excellent
Pros: Location and comfort
Cons: A tad cleaner
5.1 Okay
Pros: A central location
Cons: The hotel was overpriced for the general facilities on offer. Pay 30 dollars for a fridge when I'm paying x hundred a night? Kidding? No real dedicated space for guests to relax. Free wifi was not free as it was within service charge. This pricing policy really took facilities down to equivalent of a 2 star hotel or a B and B! Reception staff had an unhelpful attitude. This was on complete contrast to our stays in Boston and DC. Wholly unimpressed. it was almost like the abrasive attitude of Tines Square had pervaded the customer service.
9.4 Excellent
Pros: The beds were super comfortable, the location was very convenient.
Cons: I didn't realize there was a hidden resort fee. It was disappointing to have to pay an extra $40 per night. The temperature in the shower kept fluctuating from super hot to cold. Sometimes it was just a cold shower.
9.4 Excellent
Pros: Very expensive
Cons: Water pressure in shower not good.
3.4 Mediocre
Pros: The location was good. The people we interacted with were nice.
Cons: While the staff was nice, they didn't do a darn thing. A smile and a kind word does not make a bed. I know this because one day we came back to a room that hadn't been serviced, reasons still unclear. We became quite close to Terrance, the front desk agent at night. Pleasant as can be, but it took 3 calls to get some towels delivered. We asked for tissues, and no joke- were handed a wad of tissues. Guess the boxes are for special people? Shampoo is also held in the vault.
The fan in the bathroom didn't work so everything just steamed up. The shower was broken and given it's a wall of glass, it's a serious safety hazard. It also meant the water just poured out of the shower and puddled on the floor. A real problem when you can't get an extra towel. The wallpaper is peeling up and there was mold, likely do to the broken vent. The window in the room was broken. We figured it was safe with our son cause it really wouldn't open, but it also didn't quite close. The black out curtains were the dirtiest thing I've ever seen and had large (obvious) rips in them.
Oh, and to top it all off they did maintenance on the plumbing and shut off the hot water. Guess how I found that out? Nope, not through a phone call or a note slipped under the door. But only once I was in the shower and the water just wouldn't get hot.
I paid over $300 a night for this. I will literally never return to this location, nor will I stay in another Crown Plaza.
7.0 Good
Pros: Beautiful food, amazing views, brillant location, comfortable bed, spacious rooms,
Cons: The breakfast buffet was limited and could be improved with hot food. The shower could not always hold a constant temperature.
7.0 Good
Pros: The hotel was central to everything.
7.7 Good
Pros: Extremely central location. We upograded to the corner room which was a great size, with plenty of space, something which is hard to get in a Manhatten hotel.
Cons: The cost of the wifi access was ridiculously expensive. $15 a day per device, so if you use a computer, n iphone and an Ipad that would be $45 a day which is crazy. Instead we just went around the corner to Starbucks who give free access, the hotel are definately pricing themselves out of the market on this one,
8.0 Excellent
Pros: The location was perfect for us and the accommodations were everything I expect in a hotel. All the comfort and cleanliness of home. I will reserve a room with Crowne each time I visit NY.
Cons: none
6.3 Good
Pros: location
Cons:
7.7 Good
Pros: The location on Times Square,near everything made a perfect stay.I would recomend it to anyone.The rooms were clean,the personel was very kind and the breakfast was very good.
Cons:
7.3 Good
Pros: Excellent location, nice room with TS view, great breakfast
Cons:
7.0 Good
Pros: from our arrival, staff were very efficient and helpful. Rooms suited our needs perfectly and was an ideal base for a family holiday in NYC
Cons: na
7.6 Good
Pros: Every thing that had been promised occured exactly as we expected. We love America and Americans, and from the moment we got off the plane everything was easy, simple and pleasant.
Cons: We do not tip in Australia and as a result we find it inconvenient to continually pay for services such as carrying bags when it is really something I prefer to do myself. It is a different way of doing things, and of course we travel to places to experience just such differences, but it different from what we expect. We would expect an employer to pay their employer a just wage that does not need to be augmented. I would prefer to just pay more for everything and not tip.
6.8 Good
Pros: Very clean hotel really friendly staff
Cons: The tax we had to pay checking out was apalling it was over 300 euro on top of the price of our stay
With a stay at Crowne Plaza Times Square Manhattan, you'll be centrally located in New York, steps from Walter Kerr Theatre and Ambassador Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 12 meeting rooms available for events. A roundtrip airport shuttle is available for a surcharge.
Pool
Tennis
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 3,251 reviews
All reviews
- All reviews
Excellent
8.5
Pros: Location and building
Excellent
10.0
Pros: Shower was awesome
Mediocre
2.0
Good
7.7
Pros: Room was generally ok if you are single traveler but too small for two. Generally good vibe. Some staff really nice -- some seemed overworked.
Good
7.4
Pros: Really liked the reclining bed, very comfortable and made extra space in small room when not in use. Lots of plugs for electronics. Included most amenities. Great view.
Excellent
10.0
Pros: Atmosphere, sheek, location, cost
Excellent
8.0
Pros: The bed was comfy the location was great.
Excellent
9.4
Pros: Loved that it was so conveniently located to downtown and near trains. Staff is always available to help you with anything you need. They were friendly and went out of their way to help me when I had an issue with a lost bag at the airport. Really cute bedrooms, loved the extendable bed. Loved the beautiful view of downtown!
Excellent
8.0
Excellent
10.0
Pros: Service. View
Good
6.0
Pros: Comfy bed.
Excellent
9.7
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Details
Reviews
Overall 8.1 Excellent
Based on 3,251 reviews
Cleanliness
8.3
Comfort
8.1
Location
8.8
Services
7.9
Staff
8.1
Value for money
7.4
8.5 Excellent
Pros: Location and building
Cons: Price, service
10.0 Excellent
Pros: Shower was awesome
Cons:
2.0 Mediocre
Pros:
Cons: Service and plus Before reserving On the actual website the picture was much nicer bigger room and the whole set up was beautiful until we checked in on the whole place was very small and I wasn’t happy at all.
7.7 Good
Pros: Room was generally ok if you are single traveler but too small for two. Generally good vibe. Some staff really nice -- some seemed overworked.
Cons: This is a strange hotel to try and rate. The rooms are like rooms on a boat. Small and practical. The gym was a little small for a hotel with this many guests. The location is just so so (pretty far West). But, it was quite a reasonable value.
7.4 Good
Pros: Really liked the reclining bed, very comfortable and made extra space in small room when not in use. Lots of plugs for electronics. Included most amenities. Great view.
Cons: In room safe didn't work. TV didn't work. Self check in wasn't able to generate a key card. Lighting in hallways and room is harsh and unpleasant.
10.0 Excellent
Pros: Atmosphere, sheek, location, cost
Cons: More affordable food offered at hotel
8.0 Excellent
Pros: The bed was comfy the location was great.
Cons: The hotel is fairly new yet signs of deterioration are evident. Scuffs on wall carpet stains in the hall ways. The room was clean for the most part with a few places in the room needing a wipe down. All in all the place was good for resting and venturing through NYC.
9.4 Excellent
Pros: Loved that it was so conveniently located to downtown and near trains. Staff is always available to help you with anything you need. They were friendly and went out of their way to help me when I had an issue with a lost bag at the airport. Really cute bedrooms, loved the extendable bed. Loved the beautiful view of downtown!
Cons: If you travel with a partner you should be very comfortable going to bathroom with them because the bathroom we had was essentially all glass with a thin curtain and sliding glass door separating us. Not really private, but again, if you're very close with your partner, no big deal.
8.0 Excellent
Pros:
Cons: The room size could have been bigger
10.0 Excellent
Pros: Service. View
Cons: The lobster roll from the terrace. Way over priced for a sandwich full of mayonnaise and no lobster.
6.0 Good
Pros: Comfy bed.
Cons: Comforter (if you can even call it that) was more like a bed sheet. Upon showering, the whole room becomes like a sauna; probably due to the fact the bed is pretty much in the same room as the shower.
9.7 Excellent
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Cons: The wi-fi was slow.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Bicycle hire
Fitness centre
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
InterContinental - New York Times Square is centrally located in New York, a 3-minute walk from Times Square and 13 minutes by foot from Radio City Music Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 2,062 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside.
Excellent
10.0
Pros: Bed
Good
7.4
Pros: Great room, great view
Excellent
8.8
Pros: The bed was super comfortable
Okay
5.7
Pros: If you want to be in the middle of it all at Time Square stay here.
Excellent
10.0
Pros: Loved the location, quietness, cleanliness and courteous staff
Excellent
10.0
Pros: Great location, if you can tolerate Times Square. Stayed in a king corner room on the 16th floor. Wife and I loved the bed, the view, and the bathroom. Subway doesn't get any closer, entrance is immediately outside lobby door. Gym was spacious, if you need that. Didn't try the bar/restaurant, just too many other choices in Manhattan. For that matter, nice bathroom and comfy bed is all we needed, as we weren't looking to waste time sitting in the hotel.
Excellent
8.0
Okay
4.5
Pros: Nice hotel friendly people
Excellent
10.0
Good
7.1
Pros: for the buffet breakfast they write down 18% tip???
Excellent
9.6
Pros: Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else
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Details
Reviews
Overall 8.1 Excellent
Based on 2,062 reviews
Cleanliness
8.3
Comfort
8.3
Location
9.2
Services
7.9
Staff
7.8
Value for money
7.1
8.0 Excellent
Pros: Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside.
Cons: WiFi wasn't free unless you sign up to rewards club.
10.0 Excellent
Pros: Bed
Cons: Bell hop was not around when I needed to get my luggage from storage
7.4 Good
Pros: Great room, great view
Cons: Pay for wi-fi in the room; shower had no separation in bathroom (lip or tub around bottom - shower water got everywhere. Could not find free coffee in room or a free bottled water. For $400, I would have expected more amenities.
Elevator keys did not work for several people, including me, to get to your floor. We rode up and down the elevator several times in less than 24 hours. Many others had the same problem. Big waste of time.
8.8 Excellent
Pros: The bed was super comfortable
Cons: The front desk could have been friendlier
5.7 Okay
Pros: If you want to be in the middle of it all at Time Square stay here.
Cons: Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.
10.0 Excellent
Pros: Loved the location, quietness, cleanliness and courteous staff
Cons: Paying for wifi
10.0 Excellent
Pros: Great location, if you can tolerate Times Square. Stayed in a king corner room on the 16th floor. Wife and I loved the bed, the view, and the bathroom. Subway doesn't get any closer, entrance is immediately outside lobby door. Gym was spacious, if you need that. Didn't try the bar/restaurant, just too many other choices in Manhattan. For that matter, nice bathroom and comfy bed is all we needed, as we weren't looking to waste time sitting in the hotel.
Cons: Again, location is great as long as you want to be very close to Times Square and all that comes with it. Noise of the city is audible on the 16th floor, but wasn't a problem for either of us sleeping through it. Wifi has a fee, but you can avoid it if you sign up for IHC membership.
8.0 Excellent
Pros:
Cons: Can't say anything bad about this booking.
4.5 Okay
Pros: Nice hotel friendly people
Cons: The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE
10.0 Excellent
Pros:
Cons: Front desk staffs
7.1 Good
Pros: for the buffet breakfast they write down 18% tip???
Cons:
9.6 Excellent
Pros: Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else
Cons: Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.
InterContinental - New York Times Square is centrally located in New York, a 3-minute walk from Times Square and 13 minutes by foot from Radio City Music Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Located in the heart of the Fashion District in one of Manhattan's most sought-after neighborhoods, Hilton New York Fashion District is steps from the city's best attractions including the Empire State Building, Times Square, Madison Square Garden, the Fashion Institute of Technology (FIT), Chelsea Piers, Broadway, Macy's at Herald Square, Fifth Avenue shopping and the Jacob Javits Convention Center. Hilton New York Fashion District offers upscale guest rooms with city skyline views in the New York's fashion epicenter. The hotel offers private and semi-private meeting spaces for small meetings and events. Explore the best of New York City with easy access to nearby Grand Central and Penn Station. Walk to an event at Madison Square Garden or the Jacob Javits Convention Center, or stroll along the Highline, a former railroad turned linear park nearby.
Overall 8.1 Excellent
Based on 808 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Great location, great price for the day we stayed, room was clean and a nice size for NYC.
Okay
5.4
Pros: Look of the rooms very nicely decorated
Excellent
9.4
Pros: Great location, very good bar/restaurant, decent sized rooms for NYC. Staff is always very friendly and helpful! I've stayed here several times and have never had a bad experience.
Excellent
10.0
Pros: Very clean and the room was calm
Excellent
8.5
Pros: Convenient location, clean rooms, free standard wifi, put a mini fridge in our room for us, we were able to check in a few hours early
Excellent
10.0
Pros: This hotel was so amazing, I didn't expect much for the price but everything was spotless. The staff was amazing, they came up to our room 2 times a day to bring ice and they were super fast. King bed was very comfy and the hotel was within walking distance from Times Square but if ur visiting New York get a subway card and get everywhere for like 20 min at most.
Excellent
8.0
Pros: Front desk staff were professional and friendly
Excellent
10.0
Pros: I was very happy with the nearness of the hotel to Penn Station. It was a beautiful hotel, which appeared to have been recently renovated. I would definitely stay there again.
Excellent
10.0
Pros: Great price for the area. Room was small (typical for NYC) but clean and updated. Restaurant had a very good breakfast and the rooftop bar was a great place to get some views of the city.
Details
Reviews
Overall 8.1 Excellent
Based on 808 reviews
Cleanliness
8.5
Comfort
8.2
Location
8.9
Services
7.8
Staff
8.4
Value for money
7.5
8.0 Excellent
Pros: Great location, great price for the day we stayed, room was clean and a nice size for NYC.
Cons: When checking in they indicated that the water would be turned off at 9am the following morning for emergency repairs. So much for taking the say off and sleeping in. Well, apparently it was only the hot water, which we learned about after getting to the room and reading the note that was slipped under the door. When we got to front desk in the morning, they asked how our stay was and I said it was good. They asked - why only good - so I explained the water situation (it was about 10:30am). They indicated that they hadn't even started the project yet. We went from all water off from 9am-9pm, to only the hot water, to - well the hot water will be turned off - whenever. I'm sure there's a better way.
5.4 Okay
Pros: Look of the rooms very nicely decorated
Cons: Pricing was bit high for the size of the room but still had a great overall experience it was a comfortable stay
9.4 Excellent
Pros: Great location, very good bar/restaurant, decent sized rooms for NYC. Staff is always very friendly and helpful! I've stayed here several times and have never had a bad experience.
Cons:
10.0 Excellent
Pros: Very clean and the room was calm
Cons: Nothing
8.5 Excellent
Pros: Convenient location, clean rooms, free standard wifi, put a mini fridge in our room for us, we were able to check in a few hours early
Cons: We heard a lot of noise in the hallways- other people talking and doors slamming. It was difficult to shut the door without having it slam loudly. Monday morning we walked out of our room to see that they were replacing the carpet on our floor. That's where the noise that morning was coming from. It would've been nice to have a heads up that carpet was being replaced on our floor during our stay.
10.0 Excellent
Pros: This hotel was so amazing, I didn't expect much for the price but everything was spotless. The staff was amazing, they came up to our room 2 times a day to bring ice and they were super fast. King bed was very comfy and the hotel was within walking distance from Times Square but if ur visiting New York get a subway card and get everywhere for like 20 min at most.
Cons: Perfect stay no complaints.
8.0 Excellent
Pros: Front desk staff were professional and friendly
Cons: Restaurant staff inside the Hotel had terrible customer service.
10.0 Excellent
Pros: I was very happy with the nearness of the hotel to Penn Station. It was a beautiful hotel, which appeared to have been recently renovated. I would definitely stay there again.
Cons: Nothing
10.0 Excellent
Pros: Great price for the area. Room was small (typical for NYC) but clean and updated. Restaurant had a very good breakfast and the rooftop bar was a great place to get some views of the city.
Cons:
Located in the heart of the Fashion District in one of Manhattan's most sought-after neighborhoods, Hilton New York Fashion District is steps from the city's best attractions including the Empire State Building, Times Square, Madison Square Garden, the Fashion Institute of Technology (FIT), Chelsea Piers, Broadway, Macy's at Herald Square, Fifth Avenue shopping and the Jacob Javits Convention Center. Hilton New York Fashion District offers upscale guest rooms with city skyline views in the New York's fashion epicenter. The hotel offers private and semi-private meeting spaces for small meetings and events. Explore the best of New York City with easy access to nearby Grand Central and Penn Station. Walk to an event at Madison Square Garden or the Jacob Javits Convention Center, or stroll along the Highline, a former railroad turned linear park nearby.
Fitness centre
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 8.0 Excellent
Based on 5,164 reviews
All reviews
- All reviews
Excellent
8.8
Pros: Location/roof
Good
7.1
Pros: Compact room but has everything needed, even natural light. I had room with en suite toilet and shower.
Excellent
10.0
Pros: I love this hotel. I’m use to suites and thought the size of the room would be a problem. It wasn’t! It’s location is so great we were barely there. While we were there it was comfortable.
Excellent
8.0
Pros: I really liked the lights in your room telling you if someone is using the bathroom.
Okay
4.0
Pros: Being an affordable place to sleep. But disappointed to not have a bathroom ensuite. I didn't realize when i booked this time. I normally get a room at Pod WITH a bathroom and it's fine. This one did not have one and was a real pain.
Excellent
10.0
Pros: Clean and nice, helpul staff
Good
7.1
Pros: Very tiny for the price but great location, clean.
Good
6.0
Pros: Clean and convenient location.
Excellent
8.2
Pros: Great Price
Friendly Staff
Wonderful rooftop view
Perfect space for one
Close to subway
Mediocre
2.0
Pros: Nothing
Excellent
8.8
Pros: Great location. Within walking distance of iconic sights like Rockefeller Center, Radio City Music Hall, and Times Square. Near great shopping districts and good restaurants. Cute rooftop deck. Clean, trendy bathrooms and rooms.
Excellent
9.1
Pros: location
Okay
5.3
Pros: The location was great and the terrace in the back was quite nice. Also the free internet access was great!
Good
7.7
Pros: The Pod Hotel is an excellent base for a city break to New York.We walked everwhere -Times Square,Central Park plus some great bars close to the hotel. The rooms were always spotless with clean towels every day.
Good
7.0
Pros: the showers are fantastic, comfy beds, good location, all you need in new york
Okay
4.7
Pros: Great location, nice design, but very small and clean rooms. Staff was helpful. It is New York, folks!
Good
6.7
Pros: It was very quiet and had everything we needed.
Mediocre
2.0
Pros: only reastroom in room
Good
7.2
Pros: Clean hotel. Amazing shower. Decent location.
Okay
5.7
Pros: Friendly staff, great location
Good
6.6
Pros: Very good location. nice people. perfect for single travelers. cool concierge and friendly staff
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Cons: $self.cons
Good
7.4
Pros: we were in bunk bed, very comfortable. had 4 toilets/showers on each floor. very clean. would def recommend this hotel and will stay here again
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Cons: $self.cons
Details
Reviews
Overall 8.0 Excellent
Based on 5,164 reviews
Cleanliness
8.4
Comfort
7.6
Location
9.1
Services
7.7
Staff
8.2
Value for money
7.5
8.8 Excellent
Pros: Location/roof
Cons: Just small but that's also the point
7.1 Good
Pros: Compact room but has everything needed, even natural light. I had room with en suite toilet and shower.
Cons: Free coffee either in room or downstairs. I don’t mind the tiny room but not at the high price (over $200). Need USB outlets.
10.0 Excellent
Pros: I love this hotel. I’m use to suites and thought the size of the room would be a problem. It wasn’t! It’s location is so great we were barely there. While we were there it was comfortable.
Cons: The shower head is in the center of the shower. Thank goodness I brought my shower cap.
8.0 Excellent
Pros: I really liked the lights in your room telling you if someone is using the bathroom.
Cons:
4.0 Okay
Pros: Being an affordable place to sleep. But disappointed to not have a bathroom ensuite. I didn't realize when i booked this time. I normally get a room at Pod WITH a bathroom and it's fine. This one did not have one and was a real pain.
Cons: CHECK to see if you have an en suite bathroom!
10.0 Excellent
Pros: Clean and nice, helpul staff
Cons:
7.1 Good
Pros: Very tiny for the price but great location, clean.
Cons: No fridge in room.
6.0 Good
Pros: Clean and convenient location.
Cons: Tight for two adults... cruise ship bathroom.
8.2 Excellent
Pros: Great Price
Friendly Staff
Wonderful rooftop view
Perfect space for one
Close to subway
Cons: No outlets near bed
The bathrooms were not clean after 7pm
2.0 Mediocre
Pros: Nothing
Cons: Horrible
8.8 Excellent
Pros: Great location. Within walking distance of iconic sights like Rockefeller Center, Radio City Music Hall, and Times Square. Near great shopping districts and good restaurants. Cute rooftop deck. Clean, trendy bathrooms and rooms.
Cons: Noisy and bright location. Difficult to sleep. Not the most relaxing.
9.1 Excellent
Pros: location
Cons: butler
5.3 Okay
Pros: The location was great and the terrace in the back was quite nice. Also the free internet access was great!
Cons: As I arrived late I did not get the single room I reserved instead one of the bunk bed rooms. The room was a bit run down and the TV did not work. Also it was quite noisy and smelled of beer as other travellers were partying in their room. What I really did not like was that they checked me out before the check out time.I returned to the hotel before 12pm to check out and all my things were gone. The staff put my belongings in a plastic bag and stored it at the front desk.
7.7 Good
Pros: The Pod Hotel is an excellent base for a city break to New York.We walked everwhere -Times Square,Central Park plus some great bars close to the hotel. The rooms were always spotless with clean towels every day.
Cons: Ther is nothing to dislike about the Pod Hotel. It's such a cool place to stay!
7.0 Good
Pros: the showers are fantastic, comfy beds, good location, all you need in new york
Cons: if you stay in a room without bathroom, you end up walking back to your room in small towels unless you take all your clothes with you but it means risking getting them wet. Dressing gowns in the rooms would be really helpful
4.7 Okay
Pros: Great location, nice design, but very small and clean rooms. Staff was helpful. It is New York, folks!
Cons:
6.7 Good
Pros: It was very quiet and had everything we needed.
Cons: Location is a bit far from most subway entrances.
2.0 Mediocre
Pros: only reastroom in room
Cons: very bad Location very far from new york and very far from time square and bad services also Tried to take the amount of $ 230 per night Note that I booked per night 115 USD
7.2 Good
Pros: Clean hotel. Amazing shower. Decent location.
Cons: Tiny room. The cost was over £100 per night, with a shared bathroom, which was the cheapest I could find that wasn't a hostel.
5.7 Okay
Pros: Friendly staff, great location
Cons: shared bathrooms, small rooms, small uncomfortable bed/pod
6.6 Good
Pros: Very good location. nice people. perfect for single travelers. cool concierge and friendly staff
7.4 Good
Pros: we were in bunk bed, very comfortable. had 4 toilets/showers on each floor. very clean. would def recommend this hotel and will stay here again
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Restaurant
Bar/Lounge
Laundry service
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Overall 8.0 Excellent
Based on 2,287 reviews
All reviews
- All reviews
Good
7.7
Pros: location
Good
7.7
Pros: Pro
Excellent
9.4
Pros: staff was very accommodating and professional.
Good
7.1
Pros: Location
Excellent
9.7
Pros: The hotel was very clean and comfortable. Centrally located with a few block from everything. We enjoyed a very nice weekend away without our children. A great feature for only $5 was the luggage check. We checked out around noon but still had plans in the city. We were able to leave out bags conveniently.
Excellent
9.7
Pros: Perfect location
Good
6.0
Excellent
9.7
Pros: Nice hotel with nice staff. Great location. Didn’t feel to glitzy. Comfortable.
Okay
4.8
Pros: We booked the wrong date for the hotel. After we went to hotel and was told by the first staff that the hotel was sold out. She did not check the computer. Then we sit down in the lobby and booked the same hotel in 2 minutes. We were assigned the room right next to the elevator and it was very noisy.
The location is great.
Excellent
8.2
Pros: Huge TV in the room..very comfortable bed. Sizeable room. Very convenient location.
Okay
5.1
Pros: View
Good
7.1
Pros: The Bed was okey but the room given to me had no good view yet am staying 7 days
Good
6.3
Pros: the rooms were close to time square and comfortable
Excellent
8.0
Pros: we had a very good experience in this hotel. good servie, very helpfull staff, very good location and very clean. they up grad us to a king bed room, as we thought that the queen bed is too small
Okay
5.3
Pros: Very combenient to shopping to the 5th avenue. Comfortable and comvenient if the meeting is located at the Hilton NY.
Good
7.3
Pros: The location was excellent, the staff were very helpfull and friendly.
Good
6.7
Pros: Location
Excellent
8.0
Pros: The hotel was excellent. They paid for our dinner the first night due to only having a queen bed. They moved us the next night. Best hotel and good location. Worth the money, even thought it is expensive for during the week stay. Very Quiet rooms, you didn't hear anything outside of your room.
Good
7.2
Pros: Staff was very courteous and helpful. Easy access to shopping areas
Okay
5.6
Pros: Convienient Location
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Cons: $self.cons
Okay
5.6
Pros: location
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Cons: $self.cons
Good
6.4
Pros: Great Location
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Cons: $self.cons
Details
Reviews
Overall 8.0 Excellent
Based on 2,287 reviews
Cleanliness
8.1
Comfort
8.1
Location
9.3
Services
7.7
Staff
7.8
Value for money
7.0
7.7 Good
Pros: location
Cons: No coffee in the rooms. Hotel restaurants are rather mediocre. There are plenty of good restaurants nearby.
7.7 Good
Pros: Pro
Cons: Cons
9.4 Excellent
Pros: staff was very accommodating and professional.
Cons:
7.1 Good
Pros: Location
Cons: Room size was small and price for small room was high. The room needed to be repainted. WiFi unreliable.
9.7 Excellent
Pros: The hotel was very clean and comfortable. Centrally located with a few block from everything. We enjoyed a very nice weekend away without our children. A great feature for only $5 was the luggage check. We checked out around noon but still had plans in the city. We were able to leave out bags conveniently.
Cons:
9.7 Excellent
Pros: Perfect location
Cons:
6.0 Good
Pros:
Cons: Bed was not good.
9.7 Excellent
Pros: Nice hotel with nice staff. Great location. Didn’t feel to glitzy. Comfortable.
Cons:
4.8 Okay
Pros: We booked the wrong date for the hotel. After we went to hotel and was told by the first staff that the hotel was sold out. She did not check the computer. Then we sit down in the lobby and booked the same hotel in 2 minutes. We were assigned the room right next to the elevator and it was very noisy.
The location is great.
Cons: The bed was terrible. very soft. when one person moves, other person will be rolling around. For the 4 stars hotel, I will only give 2 stars.
8.2 Excellent
Pros: Huge TV in the room..very comfortable bed. Sizeable room. Very convenient location.
Cons:
5.1 Okay
Pros: View
Cons: We did not appreciate someone's socks hidden under the chair pillow and an aged piece of brownie in the fridge. Or the change of the room selected during the checking to a one with a door to an adjacent room that provided a minimum sound insulation.
7.1 Good
Pros: The Bed was okey but the room given to me had no good view yet am staying 7 days
Cons: A better view and a coffee maker and some condiments in my room given am staying long
6.3 Good
Pros: the rooms were close to time square and comfortable
Cons: your TV sets have no menu to look at and see what is playing you have to scroll thru to find out whats on. a menu would be more convienent
8.0 Excellent
Pros: we had a very good experience in this hotel. good servie, very helpfull staff, very good location and very clean. they up grad us to a king bed room, as we thought that the queen bed is too small
Cons:
5.3 Okay
Pros: Very combenient to shopping to the 5th avenue. Comfortable and comvenient if the meeting is located at the Hilton NY.
Cons: Nothing.
7.3 Good
Pros: The location was excellent, the staff were very helpfull and friendly.
Cons:
6.7 Good
Pros: Location
Cons: Elevators were slow. Room small but I understand this is common with NY hotels.
8.0 Excellent
Pros: The hotel was excellent. They paid for our dinner the first night due to only having a queen bed. They moved us the next night. Best hotel and good location. Worth the money, even thought it is expensive for during the week stay. Very Quiet rooms, you didn't hear anything outside of your room.
Cons: Nothing. They did a great job all around.
7.2 Good
Pros: Staff was very courteous and helpful. Easy access to shopping areas
Cons: Parking was a bit expensive.
5.6 Okay
Pros: Convienient Location
5.6 Okay
Pros: location
6.4 Good
Pros: Great Location
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at Hotel Edison, you'll be centrally located in New York, steps from Times Square and within a 5-minute walk of Broadway. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Overall 7.8 Good
Based on 9,375 reviews
All reviews
- All reviews
Excellent
8.5
Pros: Perfect place to stay- within walking distance to so many things!
Excellent
8.8
Pros: Comfortable beds, clean room, beautiful lobby, friendly and helpful staff. Location was great for seeing a show. Plenty of places to eat in the area.
Excellent
8.5
Pros: Rooms have been updated and the staff was very friendly. Hotel is well located.
Mediocre
3.7
Pros: Only location is good
Excellent
8.0
Pros: The location is the best for the price. The room with two beds was great for be in New York. The beds are not that confortable but for is ok for the amount of hours that we sleep. The bathroom needs some love. I’m not sure but I think that the ceiling of the bathroom leaked from the bathroom above.
Excellent
9.7
Pros: Steps from our show, Springsteen on Broadway. Helpful and friendly staff.
Okay
4.2
Pros: I liked the location of the hotel. It was situated right in the heart of Times Square and very convenient to access by the MTA.
Good
7.7
Pros: The complimentary umbrella for use while staying in the hotel came in very handy!
The location is pretty close to a lot of famous landmarks.
The onsite restaurant has a great selection and is fairly priced for NYC, I felt.
Excellent
10.0
Pros: Love the location. Youssef at the front desk was wonderful and helpful. Always a smile on his face.
Good
6.0
Pros: Location.
Excellent
10.0
Mediocre
2.8
Pros: Only good thing about this hotel is the location.
Details
Reviews
Overall 7.8 Good
Based on 9,375 reviews
Cleanliness
7.9
Comfort
7.7
Location
9.4
Services
7.3
Staff
7.9
Value for money
7.1
8.5 Excellent
Pros: Perfect place to stay- within walking distance to so many things!
Cons: Transportation desk clerk was very rude and the transportation requested didn't happen.
8.8 Excellent
Pros: Comfortable beds, clean room, beautiful lobby, friendly and helpful staff. Location was great for seeing a show. Plenty of places to eat in the area.
Cons: There was a fee for the food delivery that was unknown to us. Probably should use the phrase "no-fees on the card.
8.5 Excellent
Pros: Rooms have been updated and the staff was very friendly. Hotel is well located.
Cons:
3.7 Mediocre
Pros: Only location is good
Cons: Hotel looks like a stale, old bathroom equipment, there is no bar and restaurant in the hotel; standard rooms windows overlook the courtyard, or rather, the windows of another wing of the hotel, the constant noise of ventilation and construction equipment is under the windows. Of the six elevators only two operate in this multistory building. On the day of departure, I was late for the shuttle, since at least 15 minutes wait for the elevator to come down with luggage - only one elevator was operating! Reception explained that the hotel is in the process of reconstruction. But there was not warning about this on the site! Very disappointed!
8.0 Excellent
Pros: The location is the best for the price. The room with two beds was great for be in New York. The beds are not that confortable but for is ok for the amount of hours that we sleep. The bathroom needs some love. I’m not sure but I think that the ceiling of the bathroom leaked from the bathroom above.
Cons: The bathroom needs some love comparing to others hotels in the area.
9.7 Excellent
Pros: Steps from our show, Springsteen on Broadway. Helpful and friendly staff.
Cons:
4.2 Okay
Pros: I liked the location of the hotel. It was situated right in the heart of Times Square and very convenient to access by the MTA.
Cons: I didn't like how I was treated by the staff. I felt that they weren't very accommodating at all even though I explained numerous times that I was traveling with a guest that had a serious medical condition and that we needed to check in early. I called ahead and informed them of our request but the manager that I spoke with was very rude and dismissive. They also put us in a very unsightly room with a broken heater unit that would randomly turn on in the middle of the night. I would definitely not recommend this place to anyone.
7.7 Good
Pros: The complimentary umbrella for use while staying in the hotel came in very handy!
The location is pretty close to a lot of famous landmarks.
The onsite restaurant has a great selection and is fairly priced for NYC, I felt.
Cons: They cut my internet connection the morning I was going to check out. So that's 4 hours I was paying for internet that I didn't get.
The room felt smaller than the pictures.
There's a $21 facilities fee for every day.
10.0 Excellent
Pros: Love the location. Youssef at the front desk was wonderful and helpful. Always a smile on his face.
Cons:
6.0 Good
Pros: Location.
Cons: TV and internet were down our entire stay. Our first room had a dirty sock in it and the heater made a terrible noise that kept us up all night. The front desk staff did change our room. Hassle free. The line to wait to the front desk is slow moving
10.0 Excellent
Pros:
Cons: A little loud so you could leave ear plugs for the guests
2.8 Mediocre
Pros: Only good thing about this hotel is the location.
Cons: Rooms are dated. AC never worked. Bathrooms are run down. I do not recommend this hotel.
With a stay at Hotel Edison, you'll be centrally located in New York, steps from Times Square and within a 5-minute walk of Broadway. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at OYO Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 7.3 Good
Based on 1,732 reviews
All reviews
- All reviews
Okay
5.7
Pros: We loved the location, it is literally two blocks from times square and many broadway shows.
Okay
4.5
Pros: Great location
Excellent
10.0
Pros: The staff was so friendly, they boarded our bags since we got there early. So clean, perfect location
Okay
4.0
Pros: Nothing
Good
6.2
Pros: Location
Mediocre
2.0
Pros: Nothing.
Excellent
8.2
Good
6.0
Pros: It’s literally in the heart of Times Square!
Good
7.1
Pros: Friendly staff.
Mediocre
3.1
Pros: the gentleman who takes the bags is the only attentive and helpful
Mediocre
3.1
Pros: Nothing
Excellent
8.2
Pros: The location can't be beat, a half block off Times Square. We were in town for a concert at Madison Square Garden which was an easy walk from the Hotel. The rooms were modern and unique. I could have easily spent twice as much to stay at one of the brand name hotels nearby but I'm so glad I didn't.
Okay
5.3
Pros: The Location
Good
7.0
Pros: The location was fantastic, So close to everything.
Mediocre
3.3
Pros: Early check in and late check out.
Good
7.0
Pros: The hotel was in a great location near Times Square, very clean and good quality, the concierge was helpful and the staff friendly.
Good
6.7
Pros: The location was great...and my 2 year old daughter loved the fish tank in the lobby. The staff was very professional, friendly and helpful.
Good
7.0
Pros: Great location, parking garage next door, nice design/decor. A hip contemporary boutique hotel.
Good
6.3
Pros: Great location, staff was welcoming, and access to nearby attractions was second to none.
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Cons: $self.cons
Mediocre
3.7
Pros: that it is very close to Times Square
Good
7.6
Pros: Fabulous location. Great facilities and friendly staff.
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Cons: $self.cons
Good
6.4
Pros: Great Location, reasonably quiet, mid level hotel which we would recomend to any visitor to New York. Almost right on Times Square but removed enough to be quieter, close to theatres and transport. Resturant meals good and fairly priced.
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Cons: $self.cons
Details
Reviews
Overall 7.3 Good
Based on 1,732 reviews
Cleanliness
7.5
Comfort
6.8
Location
9.3
Services
6.5
Staff
8.0
Value for money
6.6
5.7 Okay
Pros: We loved the location, it is literally two blocks from times square and many broadway shows.
Cons: The room was tiny, like barely could walk around the bed tiny. We also paid alot of money for the room that was that small. We also had a view of a roof with hoses all over the place and in disarray. Also the building next door is undergoing construction which we were never warned of until we got there and I am a light sleeper, I was up until midnight and later with the jackhammer going off. I told the girl that I was a light sleeper at check in and she shrugged saying the room we had was as far away from the noise as possible but we were on the second floor on the same side as the construction. Check out also took forever and we were the only ones in the lobby at 5:45 am.
4.5 Okay
Pros: Great location
Cons: Tiny, tiny, tiny box rooms. Hardly enough room to swing an arm, let alone a cat!
10.0 Excellent
Pros: The staff was so friendly, they boarded our bags since we got there early. So clean, perfect location
Cons:
4.0 Okay
Pros: Nothing
Cons: Everything
Except location
6.2 Good
Pros: Location
Cons: Bar staff was not prepared
2.0 Mediocre
Pros: Nothing.
Cons: There was a night club below us that went on until 5am loudly in the morning. They did comp my night thankfully. Horrible experience.
8.2 Excellent
Pros:
Cons: The elivator is very tight and slow
6.0 Good
Pros: It’s literally in the heart of Times Square!
Cons: Very slow service is all aspects. Poor room service, the restroom water ran slow! Besides be a very small room, the overall experience was okay. I would not recommend.
7.1 Good
Pros: Friendly staff.
Cons: The room was so small.
3.1 Mediocre
Pros: the gentleman who takes the bags is the only attentive and helpful
Cons: the beds are terrible ... watery and damaged the back, also that in 3 nights never changed linens; On the par of the hotel there is construction and at 7am you can not sleep because the hotel its walls are extremely thin ... EVERYONE HEAR! The lift is only for two people! the employees see you need to occupy the elevator and they never say ok take it ... EVER!
3.1 Mediocre
Pros: Nothing
Cons:
they made me a fee of $ 100 and never returned to me my card
8.2 Excellent
Pros: The location can't be beat, a half block off Times Square. We were in town for a concert at Madison Square Garden which was an easy walk from the Hotel. The rooms were modern and unique. I could have easily spent twice as much to stay at one of the brand name hotels nearby but I'm so glad I didn't.
Cons: The construction next door created some traffic issues which meant a lot of noise. But we were so exhausted from walking around that we didn't have any trouble falling asleep. The construction itself didn't bother us.
5.3 Okay
Pros: The Location
Cons: No warm water at most times, not too clean bathroom.
7.0 Good
Pros: The location was fantastic, So close to everything.
Cons: Noisey at night and very early in morning.
3.3 Mediocre
Pros: Early check in and late check out.
Cons: Their website doesn't feature the minuscule room size. It is impossible for two people to move around at the same time in their standard queen size room. The bar downstairs is super noise during the weekend, blasting music until 5am. The door slamming/poor planing on their part as far as architecturing the minuscule room was terrible. Drunks on the floor. No receptionist during late hours. The shower was cold. Elevators move at a turtle pace. Concierge service is non existent, they are worried about commissions apparently, terrible recommendations. Bring a backpack if you want to stay there, that is all you can fit in a standard room. Ridiculous hotel concept and cheesy decor.
7.0 Good
Pros: The hotel was in a great location near Times Square, very clean and good quality, the concierge was helpful and the staff friendly.
Cons: The hotel restaurant was disappointing, poorly staffed and expensive. We did not stay and eat as there are so many nearby restaurants.
6.7 Good
Pros: The location was great...and my 2 year old daughter loved the fish tank in the lobby. The staff was very professional, friendly and helpful.
Cons: Our room (#202) was directly above the restaurant/bar - which played loud dance music until 3am. This was very disruptive and uncomfortable. We should not have been given this room.
7.0 Good
Pros: Great location, parking garage next door, nice design/decor. A hip contemporary boutique hotel.
Cons: The room was small but was very clean and comfortable and had all the amenities that are needed.
6.3 Good
Pros: Great location, staff was welcoming, and access to nearby attractions was second to none.
3.7 Mediocre
Pros: that it is very close to Times Square
Cons: staff was not friendly or welcoming, elevators were too slow and too small, room was terribly small, safety box did not work, we were not offered to take our bags to room, when leaving the bill was extremely expensive and the room really was not a large king size as I had purchased it.. you could hear the other guests at night, and the valet that got us the taxi cab got a tip from us and told us we would have to pay close to $50 when in fact it was only $25
7.6 Good
Pros: Fabulous location. Great facilities and friendly staff.
6.4 Good
Pros: Great Location, reasonably quiet, mid level hotel which we would recomend to any visitor to New York. Almost right on Times Square but removed enough to be quieter, close to theatres and transport. Resturant meals good and fairly priced.
With a stay at OYO Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Restaurant
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at The Roosevelt Hotel, New York City, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Grand Central Terminal. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 29999 square feet (2787 square meters), including conference space.
Overall 7.1 Good
Based on 4,726 reviews
All reviews
- All reviews
Okay
4.0
Pros: Location
Okay
5.4
Pros: The lobby is lovely.
Mediocre
2.8
Pros: The location was the only thing Myself and my family enjoyed!
Good
7.1
Pros: The staff at The Roosevelt Hotel was great! There wasn’t a single staff member that was not friendly and willing to help with anything you may need.
Good
6.2
Pros: Location is excellent
Beautiful foyer
Clean rooms
Excellent
10.0
Pros: Breakfast was very nice.
Excellent
9.1
Pros: Due to the busy Christmas Season the only complaint was getting an elevator. But we had the same problem in Bloomingdales & Saks. They all took forever. Other than that, hotel was great. Room was large & clean!
Excellent
8.5
Pros: location
Okay
4.5
Pros: Location
Excellent
8.0
Pros: Close proximity to Grand Central Station, Time Square, Rockefeller Center.
Good
6.2
Mediocre
3.7
Pros: Location is great Lobby is impressive
Details
Reviews
Overall 7.1 Good
Based on 4,726 reviews
Cleanliness
7.2
Comfort
7.1
Location
9.0
Services
6.5
Staff
7.3
Value for money
6.3
4.0 Okay
Pros: Location
Cons: Tired décor, no basics, such as make your own tea or coffee in your room.
Lost a day waiting for lifts
5.4 Okay
Pros: The lobby is lovely.
Cons: The front desk staff seemed very annoyed and were not welcoming. There were a lot of extra fees. The bathrooms are set to be remodeled but haven't been done yet so everything looks old and cheap.
2.8 Mediocre
Pros: The location was the only thing Myself and my family enjoyed!
Cons: Customer service (bell boys were RUDE, waiter in restaurant TOOK 45 Mins to get 2 drinks=terrible, doormen said I couldn’t touch the luggage cart. He said it’s like a doctor and their specialty... ok. Because ousjing a cart requires expertise and peoples lives are
For sure in his hands..), tiny room but ok, beds were terrible, view bad, bathroom extra tiny & needs update, shelf & toilet paper holders were both at a a terrible angle and couldn’t be used. I would stay somewhere else!
7.1 Good
Pros: The staff at The Roosevelt Hotel was great! There wasn’t a single staff member that was not friendly and willing to help with anything you may need.
Cons: The hotel needs to renovate the hotel room bathrooms. Specifically, the tile in the bathtubs needs to be ripped out and the noticeable mold needs to be addressed.
6.2 Good
Pros: Location is excellent
Beautiful foyer
Clean rooms
Cons: Humility in room
Air conditioning not working well
Charged my credit card again even though room was already prepaid
10.0 Excellent
Pros: Breakfast was very nice.
Cons: Business center should be no charge for people staying at the hotel
9.1 Excellent
Pros: Due to the busy Christmas Season the only complaint was getting an elevator. But we had the same problem in Bloomingdales & Saks. They all took forever. Other than that, hotel was great. Room was large & clean!
Cons: Elevators were too slow due to crowds on them.
8.5 Excellent
Pros: location
Cons: room a bit worn
facility fee
4.5 Okay
Pros: Location
Cons: Cost.
8.0 Excellent
Pros: Close proximity to Grand Central Station, Time Square, Rockefeller Center.
Cons: Bathrooms are very small because it is an older hotel
6.2 Good
Pros:
Cons: The breakfast too expendive, the bathroom too small
3.7 Mediocre
Pros: Location is great Lobby is impressive
Cons: Room was completely outdated
Bathroom was ridiculously small with cobbled together fixtures
No response from staff after initial complaint
Stay away from this place Way to many other choices
With a stay at The Roosevelt Hotel, New York City, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Grand Central Terminal. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 29999 square feet (2787 square meters), including conference space.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, young at heart and utterly cool.
Overall 6.9 Good
Based on 8,224 reviews
All reviews
- All reviews
Okay
4.2
Okay
5.1
Pros: Hotel Lobby is nice
Mediocre
3.7
Pros: The location
Good
6.2
Pros: Great common areas. Friendly staff. Cool decor. Hip environment all around.
Mediocre
2.0
Pros: it's like sleeping in a shoebox with only one window and very small
gives claustrpfobia sleep there
not recommended
Good
6.0
Okay
5.7
Pros: Staff was great.
Okay
5.1
Pros: Library bar
Excellent
10.0
Pros: BEAUTIFUL DECOR, COMFORTABLE BEDS, GREAT FOOD,GREAT LOCATION. WITHIN WALKING DISTANCE TO ANYTHING IN THE CITY.
Mediocre
3.4
Pros: The rooms are cool and dark and surprisingly quiet if nobody is in the hallway. The staff were doing their best, but dealing with a difficult set up. So on that front, I really want to be as positive as possible. I get this is a really difficult time. There is literally nothing else positive to say about this hotel
Mediocre
2.2
Pros: Nice central location
Mediocre
2.0
Good
6.3
Pros: facilities such as a bar, library. Also very good atmosphere
Good
6.3
Pros: The staff were absolutely excellent..couldnt be more helpful and the hotel is fabulous
Good
7.3
Pros: staff were very helpful and very welcoming, hotel is in avery good location 5 mins walk from central park. Reception is amazing hotel very busy but atmosphere very tranquil.
Good
7.3
Pros: I loved staying at the Hudson, it was my home away from home. The location is excellent, the design is fun and funky, the decor is well thought out, staff are friendly and helpful, the room clean, the bed very comfortable and the shower water was hot.
Excellent
8.0
Pros: Very good location, comfortable beds, nice and clean. A very good choice.
Good
6.4
Pros: Central, fun, clean and very good staff.
Okay
5.6
Pros: bar , restaurant, loby.
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Cons: $self.cons
Mediocre
2.4
Pros: actually, we were quite disappointed with our stay that we reduced from originally 4 nights to only one. we announced our stay as a honey moon and we received no special treatment at all, e.g. a room on the 5th giving straight to the noisy party on the ground floor...
Excellent
8.0
Pros: excellent stay, comfortable and chic, great atmosphere and very clean and modern
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Cons: $self.cons
Good
6.8
Pros: Lobby and Patio
Details
Reviews
Overall 6.9 Good
Based on 8,224 reviews
Cleanliness
6.9
Comfort
6.4
Location
8.8
Services
6.2
Staff
7.3
Value for money
6.0
4.2 Okay
Pros:
Cons: Way to hot in the rooms and aircondition makes too much noise so actually could not be on at night.
5.1 Okay
Pros: Hotel Lobby is nice
Cons: Hotel has not had adecúate maintenance . Basic things such as fixing dings in the walls , painting corners of walls are not being done. Room is too small for price paid.Hiding poor maintenance with low lighting on the hallways is not enough.Another Philippe Starck Design Hotel Disapointment
3.7 Mediocre
Pros: The location
Cons: The staff, check in pieces, room cleanliness and so much more
6.2 Good
Pros: Great common areas. Friendly staff. Cool decor. Hip environment all around.
Cons: The rooms are not $350 or more a night kinda rooms. They’ve just let them get worn out over the years. I don’t mind that they are small. I had an exposed wall in the closet, my shower curtains were old and a bit dirty. The rooms need some sprucing up for sure.
2.0 Mediocre
Pros: it's like sleeping in a shoebox with only one window and very small
gives claustrpfobia sleep there
not recommended
Cons:
6.0 Good
Pros:
Cons: Loud hotel. Dated facilities. Nothing is very clean. Limited dining options.
5.7 Okay
Pros: Staff was great.
Cons: It took forever to get an elevator. The room had no fridge. Room is very small.
5.1 Okay
Pros: Library bar
Cons: Tired decor, restaurant is closed for renovation, continental breakfast on paper plates
10.0 Excellent
Pros: BEAUTIFUL DECOR, COMFORTABLE BEDS, GREAT FOOD,GREAT LOCATION. WITHIN WALKING DISTANCE TO ANYTHING IN THE CITY.
Cons: BATHROOM WAS TINY
3.4 Mediocre
Pros: The rooms are cool and dark and surprisingly quiet if nobody is in the hallway. The staff were doing their best, but dealing with a difficult set up. So on that front, I really want to be as positive as possible. I get this is a really difficult time. There is literally nothing else positive to say about this hotel
Cons: It is the middle of a pandemic, the first room we went into had dirty tissues on the bed and half the pillows missing. They did their best but took half an hour to find an alternative (using the last remaining minutes that anything was open in the area to get dinner). They haven't spent a cent on this hotel in the 11 years since we last stayed there - it was so rundown and awful that with the additional aspects of covid (temperature checks etc..) it was a quite dystopian experience. With holes kicked in the doors and walls, the stench of smoke everywhere, the once famed escalator closed and dusty, entrance through the loading dock, questioning at the security guards office and dark and closed off retail areas Stanely Kubrik couldn't have created a more realistic nightmare. Truly awful and memorable for all the wrong reasons.
2.2 Mediocre
Pros: Nice central location
Cons: Tiny rooms. Inconsiderate staff (With the acceptation of the manager) Bed not as advertised. Insect infestation. Poorly maintained facilities.
2.0 Mediocre
Pros:
Cons: If I had known the hudson would book that party, i would not have stayed there. I spoke with the staff who said it was a one off event. Can't believe I was not told that music would be blaring into my room until past 1am!!! I will not ever stay there again - cool place, but can't risk nights like this when I am in NYC on business.
6.3 Good
Pros: facilities such as a bar, library. Also very good atmosphere
Cons: poor air conditioning that kept breaking and the issue wasn't being addressed promptly
6.3 Good
Pros: The staff were absolutely excellent..couldnt be more helpful and the hotel is fabulous
Cons: The rooms are obviously very small and I understand nothing can be done about that but maybe a smaller rate could have been charged
7.3 Good
Pros: staff were very helpful and very welcoming, hotel is in avery good location 5 mins walk from central park. Reception is amazing hotel very busy but atmosphere very tranquil.
Cons: Need to be more aware of residents and use of facilities,after being out all day we arrived back to the hotel for a drink was informed that the area was reserved,went to the other bar where it was close for a private function,was told to use the bar in the "club" area when after a while we were told we would have to move as our table was reserved, so there was no where for residents,although staff were understanding we still had no where to go.
7.3 Good
Pros: I loved staying at the Hudson, it was my home away from home. The location is excellent, the design is fun and funky, the decor is well thought out, staff are friendly and helpful, the room clean, the bed very comfortable and the shower water was hot.
Cons: The Sky Terrace and Garden Room, one of the reasons I chose to stay here, were both closed. This was disappointing. The closure info should be made available on the website.
8.0 Excellent
Pros: Very good location, comfortable beds, nice and clean. A very good choice.
Cons:
6.4 Good
Pros: Central, fun, clean and very good staff.
Cons: Smallest rooms I have ever seen. It works though so I suppose it is not a serious criticism.
5.6 Okay
Pros: bar , restaurant, loby.
2.4 Mediocre
Pros: actually, we were quite disappointed with our stay that we reduced from originally 4 nights to only one. we announced our stay as a honey moon and we received no special treatment at all, e.g. a room on the 5th giving straight to the noisy party on the ground floor...
Cons: rooms are very small, unlike the pictures posted on the website. no wall between bathroom and bed: not very glam when one needs to do Nr 2... no room service. no mini-bar. we received our missing luggage from our airline company the morning after our 1st night stay and no one from security informed us about it. as a result, we lost 2 more days chasing after our luggage. we really feel that customer service is not up to the level of premiumness that the hotel is striving for. it is one thing to be a good trendy night club but a different one to play in the top league. there is still a long way to go...
8.0 Excellent
Pros: excellent stay, comfortable and chic, great atmosphere and very clean and modern
6.8 Good
Pros: Lobby and Patio
Cons: rooms Too small
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, young at heart and utterly cool.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 6.5 Good
Based on 141 reviews
Excellent
10.0
Pros: Perfect location, near all the shows and good restaurants
Good
6.0
Pros: The location of the hotel was great, a two minute walk to times square.
Excellent
8.2
Pros: Location
Good
7.7
Good
6.8
Pros: Location to theaters, train, shopping is excellent
Excellent
8.0
Pros: The hotel is accessible to most everything and conveniently located.
Excellent
8.2
Mediocre
2.5
Pros: The lobby is very stylish, so it looked promising upon arrival. As soon as I enters the room, the illusion ended
Mediocre
3.4
Pros: The location and the lobby
Excellent
8.8
Pros: Great value, very convenient location to Times Square
Okay
4.2
Pros: Apart from the lobby, the hotel is a dump.
Excellent
8.2
Pros: Location perfect, bed and leenen verry confortable.
Okay
5.7
Pros: Location.Cleanliness.Restaurant.Concierge
Mediocre
2.0
Pros: near the theathers and shopping area
Good
6.7
Pros: The location was perfect. Staff were always available, pleasant and helpful. No need to visit reception to check out, bill slipped through door or last night of stay.
Okay
4.7
Pros: The location was very close to the show that we were attending.
Okay
5.7
Pros: Atmosphere was great! Service wasn't the best.
Mediocre
3.5
Pros: Convenience of location to Times Square
Mediocre
3.6
Pros: I did not like the room. That was the only place I saw of the hotel.
Good
7.2
Pros: Lobby very open and friendly, Resturant very convenient in lobby. Service very nice.
Okay
4.0
Pros: Location was relatively convenient. Staff is solid.
Good
6.0
Pros: rested
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Cons: $self.cons
Details
Reviews
Overall 6.5 Good
Based on 141 reviews
10.0 Excellent
Pros: Perfect location, near all the shows and good restaurants
Cons:
6.0 Good
Pros: The location of the hotel was great, a two minute walk to times square.
Cons: For a four star hotel, I would have expected at least a coffee machine in the room. I booked a king bed room, the door didn't work to get inside the room, so they said they didn't have any others available and had to downgrade me to a queen room. In the new room, the heater was soo loud, and sounded like there was some rodent trying to get inside. I called them to get them to either fix it or change my room again. someone came and said they fixed it, but it was exactly the same. was there for 3 nights and had horrible sleeps cause of the loud noise. Seeing as the room was small as well, the only real place to sit was on the bed, so the mattress was droopy in the one spot where you sit making it uncomfortable.
8.2 Excellent
Pros: Location
Cons: No restaurant in the hotel
7.7 Good
Pros:
Cons: Carpets were very old and did not look very clean...many stains on them. Bathroom was very small but nice.
6.8 Good
Pros: Location to theaters, train, shopping is excellent
Cons: Shower had mold and broken tile-didn’t use it
8.0 Excellent
Pros: The hotel is accessible to most everything and conveniently located.
Cons: The bathroom needed a place to rest your bathroom utilities. The sink didn't have any counter space.
8.2 Excellent
Pros:
Cons: We waited 30 minutes to check in. Very frustrating after a long day. Then when we were leaving we waited 15 minutes to check out. They need to figure this process out better.
2.5 Mediocre
Pros: The lobby is very stylish, so it looked promising upon arrival. As soon as I enters the room, the illusion ended
Cons: Couldn’t sleep because of the noise. No noise canceling windows, no dark shades. Very filthy. Dirty windows, dirty desk. Stains on carpet and furniture. Impossible to relax in this room
3.4 Mediocre
Pros: The location and the lobby
Cons: The dirtiest, most disgusting room I’ve ever been in. Rust, broken objects, outlets did not work and I found other people’s wads of hair.
8.8 Excellent
Pros: Great value, very convenient location to Times Square
Cons: Very small rooms
4.2 Okay
Pros: Apart from the lobby, the hotel is a dump.
Cons: The rooms are worn down, tiny, and antiquated. There is also a hidden facilities charge that doesn’t make the place a good value.
8.2 Excellent
Pros: Location perfect, bed and leenen verry confortable.
Cons: Old, moisture in the bath, carpet every where
5.7 Okay
Pros: Location.Cleanliness.Restaurant.Concierge
Cons: staff of recepcion.
2.0 Mediocre
Pros: near the theathers and shopping area
Cons: rooms and bath are too small. The rooms dont have closets
6.7 Good
Pros: The location was perfect. Staff were always available, pleasant and helpful. No need to visit reception to check out, bill slipped through door or last night of stay.
Cons: Bed was small. Air conditioning unit was very noisy when starting. Some noise from street outside.
4.7 Okay
Pros: The location was very close to the show that we were attending.
Cons: The rooms were extremely small for 2 people with 2 twins room. There was no closet space to hang our clothes.
5.7 Okay
Pros: Atmosphere was great! Service wasn't the best.
Cons:
3.5 Mediocre
Pros: Convenience of location to Times Square
Cons: The fact that there were no ice buckets available in the rooms, the toilets are very noisy, and that I was charged a gratuity on my account without being forewarned for the complimentary breakfast. The front desk has no way of knowing whether I left a tip or not because they didn't bother to contact me and ask before charging my room
3.6 Mediocre
Pros: I did not like the room. That was the only place I saw of the hotel.
Cons: the room. I did not like it at all. It was too small for the price. The bed was almost at the floor. The bathroom was too small. THe toilet was sideways...Not accesible for use. The spacing and distribution of furniture was terrible. The Tv set was small... NO space at all for the price..
7.2 Good
Pros: Lobby very open and friendly, Resturant very convenient in lobby. Service very nice.
Cons: No
4.0 Okay
Pros: Location was relatively convenient. Staff is solid.
Cons: Rooms are small and fairly poorly equipped. Bathrooms are extremely small (legs out the door small).
6.0 Good
Pros: rested
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Fitness centre
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6.3 Good
Based on 1,083 reviews
Good
6.0
Pros: Concierge- very helpful and friendly
Excellent
9.7
Pros: Location and the food and bar area
Good
6.5
Pros: Location was great. Just a few steps away from everything. The discounted parking for self parking option was goo deal compared to other nearby options . Lot of eating options nearby
Excellent
10.0
Pros: great location, clean room lots of restaurants around.
Good
6.8
Pros: The hotel was cool, nicely decorated, and the maid service was excellent.
Excellent
8.5
Pros: The hotel is in a fabulous location in the middle of the theater district. Once you step into the hotel the city smell is gone and replaced by a blast of fragrance. The lobby is wide and decorated nicely. The elevator system is very efficient with elevators going to certain floors. The room was comfortable enough for the 3 of us.
Okay
4.8
Pros: location
Okay
5.1
Pros: Location and hip spot
Good
6.2
Pros: The furniture and the look of the room was nice; very modern. Also seemed very clean. Priced reasonably.
Excellent
9.7
Pros: Friendly, helpful staff, clean room, wonderful Theater location
Good
6.8
Excellent
8.0
Pros: nice lobby
Okay
5.4
Pros: great location and good security. hotel was being closed down for renovation. think it will be fantastic when completed.we have stayed here before and that is why we chose it again.
Okay
5.6
Pros: the security was excellent; staff at check-in desk were very friendly; so close to subway station
Good
7.6
Pros: Convenient to Times Square and the Subway, security personnel and elevator security, fitness room, breakfast menu, and courteous staff.
Good
6.0
Pros: Location was excellent. Rooms were clean and well maintained.
Good
7.0
Pros: The staff were very helpful and nice and location was excellant.
Okay
5.6
Pros: location
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Cons: $self.cons
Excellent
8.0
Pros: everything about hotel was great especially the location.
Okay
5.6
Pros: the location was brilliant, right on broadway and a stones throw to Times Square
Good
6.4
Pros: everything
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Cons: $self.cons
Okay
4.0
Pros: Very clean room and comfortable bed.
Details
Reviews
Overall 6.3 Good
Based on 1,083 reviews
6.0 Good
Pros: Concierge- very helpful and friendly
Cons: Front desk staff - apart from one individual, staff were like zombies going through only the essentials. To be fair this may be a volume issue as the front desk is very busy and the staff have to manage languages from all over the world, which I will admit is no easy job. This creates delays in the check in process creating impatient (and rude customers). I will say they did handle the whining of people checking in with professionalism.
Suggested solution - investigate peak period scheduling for front desk, specifically selecting staff with multiple languages
9.7 Excellent
Pros: Location and the food and bar area
Cons:
6.5 Good
Pros: Location was great. Just a few steps away from everything. The discounted parking for self parking option was goo deal compared to other nearby options . Lot of eating options nearby
Cons: Tiny Rooms and small beds.. The rooms and walk way looks dull (may be because of their low lighting theme) .
10.0 Excellent
Pros: great location, clean room lots of restaurants around.
Cons:
6.8 Good
Pros: The hotel was cool, nicely decorated, and the maid service was excellent.
Cons: It was my fault for making the reservation under my name, but we realized this the day before. I called and they added my husband name, no problem. Well when my husband arrived they told him I had to be there ( I was flying in later that night), so I call and they say his name is in the reservation and they don’t know why he can’t check in. I ask to speak to the front desk. 3 HOURS and multiple calls and multiple run arounds, still not talking to to the front desk; a person at the call center tells me he checked already! I talk to my husband who nis sitting on a bench inside with my two daughters sleeping in his lap. I tell him to try and check in, they check him in. A breakdown in communication led to a rough start.
8.5 Excellent
Pros: The hotel is in a fabulous location in the middle of the theater district. Once you step into the hotel the city smell is gone and replaced by a blast of fragrance. The lobby is wide and decorated nicely. The elevator system is very efficient with elevators going to certain floors. The room was comfortable enough for the 3 of us.
Cons: They never have enough people working at the desk. There are always lines throughout the day. A desk for questions would be helpful. For a hotel with 1,331 rooms they need more than 2-3 people assisting guests.
4.8 Okay
Pros: location
Cons: cable down grade sucks
5.1 Okay
Pros: Location and hip spot
Cons: The room was horrible and so loud. You can hear the elevators all day and night.
6.2 Good
Pros: The furniture and the look of the room was nice; very modern. Also seemed very clean. Priced reasonably.
Cons: Check in took quite a while and when we got to the counter the employee said she was upgrading us but I don't believe that was the case because the room was very small. One very simple thing was that there was no full length mirror which does not help when I'm getting ready for my boyfriend's birthday dinner.
9.7 Excellent
Pros: Friendly, helpful staff, clean room, wonderful Theater location
Cons:
6.8 Good
Pros:
Cons: Location is great hotel is ok.
8.0 Excellent
Pros: nice lobby
Cons: check-in took WAY too long.
wallpaper in room was tacky
5.4 Okay
Pros: great location and good security. hotel was being closed down for renovation. think it will be fantastic when completed.we have stayed here before and that is why we chose it again.
Cons: a bit run down due to closing down.
5.6 Okay
Pros: the security was excellent; staff at check-in desk were very friendly; so close to subway station
Cons: need to have a small restaurant in hotel
7.6 Good
Pros: Convenient to Times Square and the Subway, security personnel and elevator security, fitness room, breakfast menu, and courteous staff.
Cons: room was small, not enough dresser space for a four night stay.
6.0 Good
Pros: Location was excellent. Rooms were clean and well maintained.
Cons:
7.0 Good
Pros: The staff were very helpful and nice and location was excellant.
Cons: Our room was a little noisy due to a generator outside the window and a little small
5.6 Okay
Pros: location
8.0 Excellent
Pros: everything about hotel was great especially the location.
Cons: there was nothing that i did not like about this hotel
5.6 Okay
Pros: the location was brilliant, right on broadway and a stones throw to Times Square
Cons: hotel needs a paint & update refurbishment but other than that the hotel was great for location, & the hotel room was clean, & towels changed every day
6.4 Good
Pros: everything
4.0 Okay
Pros: Very clean room and comfortable bed.
Cons: No ability to boil your own water for tea and coffee! Shower was not very good and the sink tap was constantly dripping.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Fitness centre
Restaurant
Bar/Lounge
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at The Manhattan at Times Square Hotel places you in the heart of New York, steps from Broadway Theatre and Winter Garden Theatre. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 6.1 Good
Based on 1,030 reviews
Good
6.5
Okay
4.2
Pros: Rooms in terrible shape
Excellent
8.5
Pros: Location was fantastic, we were able to walk to Colbert, Beetlejuice, Times Square, Rockefeller Plaza, and close to several train lines to get us to our other attractions.
Good
6.8
Pros: The location is superb and the staff is friendly. We had a decent view over Broadway. The price is b based on location.
Excellent
10.0
Pros: Location & service.
Good
6.2
Pros: Location- that’s it.
Okay
4.8
Pros: The main floor lobby was done very nicely.
The proximity to trains & Times Square was a plus.
Excellent
9.1
Pros: Super friendly helpful outgoing staff
Okay
5.7
Mediocre
2.8
Pros: Location is the only good thing about this hotel
Mediocre
3.4
Pros: They have a new surprise policy on checkout where they charge everyone an additional $35 a night in what they call a facility charge to what you already paid when you originally booked your stay online.
Good
6.0
Pros: Location
Details
Reviews
Overall 6.1 Good
Based on 1,030 reviews
6.5 Good
Pros:
Cons: Hallways were old and carpets needed to be replaced.
4.2 Okay
Pros: Rooms in terrible shape
Cons: The bathrooms were old and dingy
8.5 Excellent
Pros: Location was fantastic, we were able to walk to Colbert, Beetlejuice, Times Square, Rockefeller Plaza, and close to several train lines to get us to our other attractions.
Cons: Would have been nice to have a fridge in the room
6.8 Good
Pros: The location is superb and the staff is friendly. We had a decent view over Broadway. The price is b based on location.
Cons: Hotel is in desperate need of a Makeover. Missing grout in the bathroom, yellowing bathtub with soft spots, faucets missing screws and a thermostat that only knows "very warm", despite seeing it to 65 degrees (18C), no fan in the bathroom, are just a few of the issues.
The parking garage under the Hotel is operated by a different company and is a disaster, both pulling in and especially when leaving. It took over an hour to get our car back, once ordered. Wr were told by others that this was common there.
10.0 Excellent
Pros: Location & service.
Cons:
6.2 Good
Pros: Location- that’s it.
Cons: We booked our stay online (as I’m sure most do). This was our first stay at The Manhattan but not our first visit to NYC. The website pictures advertised updated, modern facilities, which was true of the lobby. However, once you get off the elevator, you realize the rest of the hotel (minus one floor apparently) has not ever been renovated. Upon walking into our room, we notice that the wallpaper and paint are peeling, the furniture is chipped, the bathroom is covered in pale pink tile and includes a fluorescent light box is not even bright enough to put your makeup on. After placing a call to the front desk, we realize this is typical of a “standard” room. The modern and updated pictures on the website actually reflect the “executive” room. We upgraded as soon as a room was available, and the facilities were much more consistent with what we expected. However, we had to then deal with the thermostat being defective, so our stay didn’t brighten up that much. We will not be staying here again.
4.8 Okay
Pros: The main floor lobby was done very nicely.
The proximity to trains & Times Square was a plus.
Cons: Our room smelled extremely bad & even the man who brought up our bags noticed it & said something to us about how strong it was. It smelled strongly of weed. That smell lasted from when we entered our room until check out, our entire stay. We even kept the windows open. The only reason I didn’t complain about it was because we had adjoining rooms with the rest of our family & we wanted to be together. Also, the room is in need of updating especially the bathroom. The water in bathroom didn’t drain properly either. As well as the hallways on the other floors. It seems as if the only update was done in the main floor lobby because once you take the elevator up and the doors open it’s like you’re in a motel. The rest of the hotel is dingy & dirty. The beds were extremely uncomfortable and I could not get comfortable with springs stabbing my back all night.
9.1 Excellent
Pros: Super friendly helpful outgoing staff
Cons: Tub drained a bit slowly whichwas skeevy, and no climate control so we were hot at times but overall definitely good value.
5.7 Okay
Pros:
Cons: Fixer upper.
2.8 Mediocre
Pros: Location is the only good thing about this hotel
Cons: Needs to be rehabbed. Rooms are rundown, moldy showers, poor customer service
3.4 Mediocre
Pros: They have a new surprise policy on checkout where they charge everyone an additional $35 a night in what they call a facility charge to what you already paid when you originally booked your stay online.
Cons: Not worth the false marketing.
6.0 Good
Pros: Location
Cons: The rooms are tired, evidence of water damage, electric drapes that didn’t work, carpet that has large bumps, air conditioners that keep shutting off, plus hidden $30 fee per day for access.
A stay at The Manhattan at Times Square Hotel places you in the heart of New York, steps from Broadway Theatre and Winter Garden Theatre. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Fitness centre
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Hotel Pennsylvania is centrally located in New York, a 4-minute walk from Madison Square Garden and 5 minutes by foot from Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5.8 Okay
Based on 28,841 reviews
All reviews
- All reviews
Mediocre
2.0
Okay
4.8
Pros: They did switch my room when the first was disgusting. The manager at the desk was very nice.
Just pay the extra money and take a renovated room. The renovated room was a typical nyc hotel where I felt safe and comfortable.
Excellent
10.0
Okay
4.8
Pros: The location
Good
6.2
Pros: I got stuck in NY when my flight was cancelled, and Hotel Pennsylvania had a room. The location is excellent - right across from Penn Station, so it was easy to catch my train the next morning.
Mediocre
3.1
Pros: The fact that i brought medical grade cleaning products with me.
Excellent
10.0
Pros: Evethings
Good
6.0
Pros: Only the place of the hotel was amazing
Mediocre
3.7
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Okay
4.0
Pros: Location
Mediocre
2.8
Pros: Nothing
Excellent
10.0
Pros: yes
Okay
5.7
Pros: Location and convenience excellent.
Mediocre
2.7
Pros: Very disapointined with facilities and value for money
Okay
4.0
Pros: Location
Mediocre
3.7
Pros: Nothing at all, I will never come back
Mediocre
3.7
Pros: Location was good, not a superior room. Hotel offered a 30% dicount we paid over $200 a night not happy about paying the higher price. Told that I could not get the discount as I had booked through Booking.com Do they have any superior rooms as booked?
Good
6.0
Pros: Central location
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Cons: $self.cons
Okay
4.0
Pros: how central it was
Okay
4.4
Pros: location excellent
Okay
4.4
Pros: good service
Okay
4.4
Pros: it is at the center of the city
Details
Reviews
Overall 5.8 Okay
Based on 28,841 reviews
Cleanliness
5.3
Comfort
5.3
Location
8.7
Services
4.9
Staff
5.9
Value for money
5.4
2.0 Mediocre
Pros:
Cons: You should take this hotel off of your site — it is a disgrace.
4.8 Okay
Pros: They did switch my room when the first was disgusting. The manager at the desk was very nice.
Just pay the extra money and take a renovated room. The renovated room was a typical nyc hotel where I felt safe and comfortable.
Cons: I originally did not choose to stay in a renovated room,thinking that it was only for a night and I’d really only be sleeping in the room. But the “classic” room I was given was beyond disgusting and unsanitary- stained sheets, old carpet, the window was left open and held up by the drain stopper from the bathroom sink. There was no shower curtain and when I asked the attendant in the hall for one she handed it to me and had me put it up. Debris and mold could be seen in the a/c vent. There were unknown marks on the carpet.
The valet insisted on a tip before taking my car. The bell captain was rude.
10.0 Excellent
Pros:
Cons: Nice
4.8 Okay
Pros: The location
Cons: The hotel was very dated. Paint peeling off.
6.2 Good
Pros: I got stuck in NY when my flight was cancelled, and Hotel Pennsylvania had a room. The location is excellent - right across from Penn Station, so it was easy to catch my train the next morning.
Cons: The entire hotel is quite dated, and there were very few amenities in the room (no hair dryer or robe, just shampoo and soap). Check-in took 45+ minutes even at 11 pm.
3.1 Mediocre
Pros: The fact that i brought medical grade cleaning products with me.
Cons: Less bed bugs would be nice, less flies flying around, maybe vacuum once in a while. The place smelled like a corpse died in there. Black mold in the showers, and hardly any AC. Called 3 times no one came to fix. I tried to get a refund from PRICELINE.com which is another horrible site, charged and 85 fee for a 65 dollar room, and gave no refund for the appalling conditions we had to stay in. I will never use priceline again
10.0 Excellent
Pros: Evethings
Cons:
6.0 Good
Pros: Only the place of the hotel was amazing
Cons: The breakfast and service need more improvenent
3.7 Mediocre
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Cons: Cleaning. the carpet showed that it was several years old without being washed. In the shower, the bathroom tiles were dirty with mold, you could tell he had a long time without being thoroughly washed. On the false right, there was a hole covered with a rag or something that looked like a sock. The beds creaked a lot. I cannot understand a hotel with such demand has rooms that not a one-star hotel has.
4.0 Okay
Pros: Location
Cons: Cleanliness, staff, getting car out of valet and they lost the ticket twice, long line for checkin, breakfast was less than continental, room had mold and rust everywhere, wallpaper peeling off walls, carpet had tons of stains, smelled like smoke in the non smoking room...etc...
2.8 Mediocre
Pros: Nothing
Cons: 1. They charged us $68 in fees because we reserved through third party
2. Lamp was broken
3. Mold on curtains
4. Paint peeling off walls
5. Phone did not work
6. No towels
7. No pillow cases nor bed quilt/cover
8. Ceiling had paper stuck to it
9. Windows were filthy.
I have pictures of each of theses. I have used kayak before and stayed at the Penn. I was greatly disappointed. Staff were non responsive, we finally got towels, pillow covers and a new lamp, after we got a supervisor involved.
10.0 Excellent
Pros: yes
Cons: yes
5.7 Okay
Pros: Location and convenience excellent.
Cons: Rooms very average and generally inadequate space in them.
2.7 Mediocre
Pros: Very disapointined with facilities and value for money
Cons:
4.0 Okay
Pros: Location
Cons: Washer leaked. Never fixed, rubbish can was placed by hotel staff to collect water leak. A third world hospitality handling.
3.7 Mediocre
Pros: Nothing at all, I will never come back
Cons: Rooms smelling bad,unacceptable breakfast, big delay for check in,
3.7 Mediocre
Pros: Location was good, not a superior room. Hotel offered a 30% dicount we paid over $200 a night not happy about paying the higher price. Told that I could not get the discount as I had booked through Booking.com Do they have any superior rooms as booked?
Cons: Very poor quality of rooms offered. From some of the reviews I expected better.
6.0 Good
Pros: Central location
4.0 Okay
Pros: how central it was
Cons: staff seemed to be giving out to people a lot on the day I was there. The staff were efficient but not the friendliest
4.4 Okay
Pros: location excellent
Cons: internal decoration needs updating, rooms and corridors very b asic
4.4 Okay
Pros: good service
Cons: The hotel is to big.
4.4 Okay
Pros: it is at the center of the city
Cons: the room quality
Hotel Pennsylvania is centrally located in New York, a 4-minute walk from Madison Square Garden and 5 minutes by foot from Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
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