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With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Overall 8.9 Excellent
Based on 4,459 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Good
6.7
Pros: Beautiful hotel and location and amenities
Good
7.1
Pros: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Excellent
9.0
Pros: location
Excellent
10.0
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Good
6.5
Excellent
10.0
Pros: Location, size of rooms. Staff all was nice
Excellent
10.0
Pros: The bed was comfortable. The service was great
Excellent
10.0
Pros: The staff adjusted an error in the hotels reservation immediately, at check in.
Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
Excellent
8.5
Pros: It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.
Excellent
8.0
Pros: Not too many tourists.
Excellent
10.0
Pros: Front desk personnel was very professional and nice. She tried to accommodate all our request.
Details
Reviews
Overall 8.9 Excellent
Based on 4,459 reviews
Location
9.7
Service
8.3
Amenities
8.1
Vibe
7.9
Comfort
7.8
Room
7.6
Food
5.1
Breakfast
4.5
WiFi
3.9
Value
3.3
Location
9.8
Service
7.8
Vibe
7.6
Room
6.3
Food
5.0
Breakfast
4.0
Value
3.0
WiFi
2.7
Location
9.6
Amenities
8.2
Service
7.9
Comfort
7.8
Room
7.3
Food
5.4
Value
3.0
WiFi
1.8
Location
9.7
Service
8.2
Room
6.3
Location
9.5
Service
8.4
Comfort
7.9
Room
6.9
Value
2.8
10.0 Excellent
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Cons: Bar prices are very expensive.
6.7 Good
Pros: Beautiful hotel and location and amenities
Cons: Booked a room with cathedral view and and when we checked in we got a room that was facing a brick wall. Once we get up to our room, we called to tell them this was not the room that we booked and they put us on hold and eventually disconnected us and then showed up to the room with the key to another room which was an inch away from the brick wall and on a lower floor and a worse view. Customer Service absolutely sucked.
7.1 Good
Pros: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Cons: Beds quite small in standard rooms, and extras are expensive.
9.0 Excellent
Pros: location
Cons: All good, room was small but adequate
10.0 Excellent
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Cons:
6.5 Good
Pros:
Cons: They need to upgrade rooms, hotel is getting old need to renovate ASAP
10.0 Excellent
Pros: Location, size of rooms. Staff all was nice
Cons: Size of bathroom
10.0 Excellent
Pros: The bed was comfortable. The service was great
Cons:
10.0 Excellent
Pros: The staff adjusted an error in the hotels reservation immediately, at check in.
Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
Cons:
8.5 Excellent
Pros: It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.
Cons: We had a bit of a situation where we found rotten food in our mini fridge leftover from previous guests. The manager was very accommodating and provided great customer service. The only other negatives were that the internet was not included with your stay and the bellman/greeters stood by the door but did not open the doors for you which I found a bit odd.
8.0 Excellent
Pros: Not too many tourists.
Cons: No grab bars in bathroom.
10.0 Excellent
Pros: Front desk personnel was very professional and nice. She tried to accommodate all our request.
Cons: None
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Overall 8.9 Excellent
Based on 2,493 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.0
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Good
7.1
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Excellent
10.0
Pros: The staff was very helpful and very friendly!
Excellent
10.0
Pros: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Excellent
10.0
Excellent
9.0
Pros: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!
Excellent
10.0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Excellent
8.5
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Excellent
9.1
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Details
Reviews
Overall 8.9 Excellent
Based on 2,493 reviews
Location
9.7
Vibe
9.3
Service
8.6
Food
8.6
Bar
8.5
Amenities
8.0
Room
8.0
Breakfast
7.8
WiFi
7.1
Location
9.8
Vibe
9.3
Bar
8.5
Food
8.4
Service
8.2
Amenities
8.1
Breakfast
7.4
Room
7.4
Comfort
6.9
Location
9.6
Vibe
8.9
Food
8.5
Breakfast
8.2
Amenities
7.9
Service
7.9
Bar
7.9
Room
7.1
Cleanliness
6.2
Location
9.4
Service
8.4
Amenities
7.5
Room
7.4
9.0 Excellent
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Cons: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!
7.1 Good
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Cons: Too focused on being trendy.
Was advertised as a 4-5 star. More like a 3-4 star
No coffee makers in room.
10.0 Excellent
Pros: The staff was very helpful and very friendly!
Cons:
10.0 Excellent
Pros: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Cons:
10.0 Excellent
Pros:
Cons: Everything was perfect
9.0 Excellent
Pros: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!
Cons: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.
10.0 Excellent
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Cons:
8.5 Excellent
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Cons: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
9.1 Excellent
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Cons:
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
A stay at The Knickerbocker Hotel places you in the heart of New York, steps from Times Square and New Amsterdam Theater. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in New York? This hotel features 2200 square feet (198 square meters) of event facilities.
Overall 8.8 Excellent
Based on 3,512 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.0
Pros: Location.
Excellent
8.0
Pros: Room was nice and clean. Comfy bed and pillows.
Excellent
10.0
Pros: Large bath sheets
When I called guest services they answered using my name
Staff very friendly and so helpful
Excellent
10.0
Pros: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!
Good
7.1
Pros: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien
Okay
5.0
Pros: Location
Excellent
8.0
Pros: Location, location, location
Excellent
10.0
Pros: Location was ideal and they have an amazing roof top bar.
Excellent
10.0
Pros: Location was excellent, staff was great. Check-in and out process was really easy and quick.
Excellent
10.0
Pros: Greatest location you can get! Then the staff then made us feel so welcome and went out of their ways for our good time. I cannot say enough nice things about this trip!
Excellent
9.0
Pros: The staff was wonderful.
Excellent
10.0
Pros: Modern, impressive amenities and excellent service.
Details
Reviews
Overall 8.8 Excellent
Based on 3,512 reviews
Location
9.7
Comfort
8.3
WiFi
8.2
Room
8.1
Service
8.1
Bar
8.0
Breakfast
5.3
Location
9.6
Comfort
8.4
Service
7.9
Room
7.6
Value
5.2
Breakfast
4.8
Location
9.7
Comfort
8.1
Room
7.9
Service
7.8
Breakfast
5.1
Location
9.6
Comfort
8.6
Room
8.2
Service
7.9
Bar
7.4
Location
9.5
Service
8.3
Comfort
8.1
Room
7.9
5.0 Okay
Pros: Location.
Cons: Customer service was not at a 5 star level. The room was pretty basic, very clean but nothing spectacular about the room. The restroom was nice though.
8.0 Excellent
Pros: Room was nice and clean. Comfy bed and pillows.
Cons: For 5 stars the room was extremely small and very basic. No bath. No view. If driving to hotel keep in mind its in the middle of times square. Traffic is crazy. Hotel offers valet and they take car to parking garage which you could find one yourself.
10.0 Excellent
Pros: Large bath sheets
When I called guest services they answered using my name
Staff very friendly and so helpful
Cons: Shower could do with more pressure
10.0 Excellent
Pros: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!
Cons: Some of the amenities of a 5 star include asking for anything and everything one requires, through the desk. I could walk to an ice machine faster than the line was answered-sometimes.
7.1 Good
Pros: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien
Cons: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.
5.0 Okay
Pros: Location
Cons: Room
8.0 Excellent
Pros: Location, location, location
Cons: The cieling in our room (1126) was leaking
10.0 Excellent
Pros: Location was ideal and they have an amazing roof top bar.
Cons:
10.0 Excellent
Pros: Location was excellent, staff was great. Check-in and out process was really easy and quick.
Cons:
10.0 Excellent
Pros: Greatest location you can get! Then the staff then made us feel so welcome and went out of their ways for our good time. I cannot say enough nice things about this trip!
Cons:
9.0 Excellent
Pros: The staff was wonderful.
Cons:
10.0 Excellent
Pros: Modern, impressive amenities and excellent service.
Cons:
A stay at The Knickerbocker Hotel places you in the heart of New York, steps from Times Square and New Amsterdam Theater. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in New York? This hotel features 2200 square feet (198 square meters) of event facilities.
Surrounded by the non-stop, neon-fueled energy of Times Square and the 24-hour allure of Manhattan nightlife, Pod Times Square Hotel offers a relaxing and affordable place to plant your flag in NYC. Our location on a quiet corner in Hells Kitchen, along with soundproof windows to drown out the sounds of the city, means youll forget youre just steps from the action when youre unwinding in your room.
Overall 8.5 Excellent
Based on 18,067 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Location Free WiFi Lots of USB charging sockets in the room
Excellent
10.0
Pros: Spotless
Good
7.0
Excellent
10.0
Pros: The location is FANTASTIC! Not only is this hotel IN Times Square, but it is surrounded by parking garages, which is great if you drive into Manhattan, but don't plan on using your vehicle while touring! I was so impressed by the view I had from my Queen Room on the 9th Floor, I could see the Empire State Building! Overall I LOVED POD TIMES SQUARE HOTEL. It's a HUGE BANG FOR YOUR BUCK!!!
Excellent
10.0
Pros: It was very close to Times square and everything is walking distance. The staff was very friendly and helpful. The room was perfect. It was clean and spacious.
Excellent
9.0
Excellent
10.0
Pros: Great location! 5 min to Broadway, Times square and the nearest subway. Room was cleaned everyday. Staff were very friendly.
Excellent
8.0
Excellent
9.6
Pros: Wonderful accomodation, super location, very clean rooms, friendly staff. Highly recommended!
Excellent
10.0
Pros: The design details of the room and comfy beds - had everything we needed
Excellent
8.3
Pros: Location, price, beds
Excellent
10.0
Pros: Convenience, cleanliness
Details
Reviews
Overall 8.5 Excellent
Based on 18,067 reviews
Cleanliness
9.0
Comfort
8.2
Location
9.4
Services
8.2
Staff
8.5
Value for money
8.0
10.0 Excellent
Pros: Location Free WiFi Lots of USB charging sockets in the room
Cons: No vending machines
10.0 Excellent
Pros: Spotless
Cons: Small room, but you get what you pay for
7.0 Good
Pros:
Cons: The bed was the most uncomfortable I have ever slept in. Will not be going back specifically for that reason.
10.0 Excellent
Pros: The location is FANTASTIC! Not only is this hotel IN Times Square, but it is surrounded by parking garages, which is great if you drive into Manhattan, but don't plan on using your vehicle while touring! I was so impressed by the view I had from my Queen Room on the 9th Floor, I could see the Empire State Building! Overall I LOVED POD TIMES SQUARE HOTEL. It's a HUGE BANG FOR YOUR BUCK!!!
Cons:
10.0 Excellent
Pros: It was very close to Times square and everything is walking distance. The staff was very friendly and helpful. The room was perfect. It was clean and spacious.
Cons:
9.0 Excellent
Pros:
Cons: Location
10.0 Excellent
Pros: Great location! 5 min to Broadway, Times square and the nearest subway. Room was cleaned everyday. Staff were very friendly.
Cons: Room was rather small and there wasn't a wardrobe. But we stayed for two nights,so it wasn't a problem for this period!
8.0 Excellent
Pros:
Cons: My stay was prepaid. However, at check-in, I was charged another $50 for "property use fee" :-( . Other than that, the hotel met my expectations and staff was nice. I would stay again :-)
9.6 Excellent
Pros: Wonderful accomodation, super location, very clean rooms, friendly staff. Highly recommended!
Cons:
10.0 Excellent
Pros: The design details of the room and comfy beds - had everything we needed
Cons: Would just like a breakdown of extra fees at check in - I knew there was some coming but it was a bit more then I thought
8.3 Excellent
Pros: Location, price, beds
Cons: Staff, most notably the concierge were cold unkind and not helpful in the least.
10.0 Excellent
Pros: Convenience, cleanliness
Cons: No
Surrounded by the non-stop, neon-fueled energy of Times Square and the 24-hour allure of Manhattan nightlife, Pod Times Square Hotel offers a relaxing and affordable place to plant your flag in NYC. Our location on a quiet corner in Hells Kitchen, along with soundproof windows to drown out the sounds of the city, means youll forget youre just steps from the action when youre unwinding in your room.
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Bar Moxy, collaborative workspace by day and buzzing lounge at night. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy.
Overall 8.4 Excellent
Based on 10,664 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Everything, location, staff, room, food, bar... just perfect
Good
7.0
Pros: Breakfast was an unexpected bonus. Especially since you are not given complimentary drink tickets at check-in.
Excellent
9.0
Pros: Location great for exploring Manhattan. Hotel immaculately clean. Cool vibe. Rooms bigger than I expected after reading reviews, yes they are small but perfectly functional. Lovely bathroom with great wash products. Beds super comfy. Noise wasn't a problem for us and we all slept great. USB chargers by bed were so handy and a great touch. Staff were friendly and helpful. Great area on second floor for taking some time out, great table football, kids loved it.
Excellent
9.7
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Excellent
10.0
Pros: I stay at this hotel every time I am in New York. I’ve always had a great stay and look forward to my next visit.
Excellent
9.0
Pros: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.
Excellent
8.0
Pros: Breakfast was basic.
Good
7.0
Pros: Room was tiny, but really cute. Full size bed with a single bunk over top. Bathroom also tiny, but perfectly functional. This is a very fun hotel, but not for those wanting luxury! Great for the younger generation. Very easy to walk and visit many sights in NYC, plus train stations close by. Breakfast was fine
Good
6.0
Pros: Comfortable bed, fun vibe, near everything.
Excellent
9.0
Pros: The location was wonderful for seeing things in lower Manhattan and further north to Broadway area and the park. The room was tight, but as pictured and very comfortable and well thought out. Staff were great and breakfast was good as part of the booking. It was stunningly quiet for being so near Times Square
Excellent
8.8
Pros: The location, very funky vibe.
Excellent
8.0
Pros: Location
Details
Reviews
Overall 8.4 Excellent
Based on 10,664 reviews
Location
9.5
Vibe
8.9
WiFi
8.7
Wellness
8.0
Service
7.8
Amenities
7.0
Bar
6.9
Value
6.1
Room
6.1
Breakfast
5.5
Comfort
3.6
Location
9.6
Vibe
9.4
Service
8.2
Wellness
7.8
Amenities
7.6
WiFi
7.6
Bar
7.2
Room
5.9
Value
5.7
Breakfast
5.5
Comfort
4.0
Location
9.6
Vibe
8.8
Wellness
8.0
WiFi
7.5
Service
7.4
Amenities
7.0
Bar
6.6
Room
6.0
Value
5.5
Breakfast
4.1
Comfort
3.6
Location
9.3
Vibe
8.4
Service
8.4
WiFi
7.6
Amenities
7.1
Bar
7.1
Room
6.6
Value
6.4
Breakfast
6.0
Comfort
3.7
Location
8.9
Vibe
8.3
WiFi
7.5
Service
7.2
Bar
6.1
Value
5.8
Room
5.8
Breakfast
5.7
Comfort
2.8
10.0 Excellent
Pros: Everything, location, staff, room, food, bar... just perfect
Cons:
7.0 Good
Pros: Breakfast was an unexpected bonus. Especially since you are not given complimentary drink tickets at check-in.
Cons: Can't think of anything.
9.0 Excellent
Pros: Location great for exploring Manhattan. Hotel immaculately clean. Cool vibe. Rooms bigger than I expected after reading reviews, yes they are small but perfectly functional. Lovely bathroom with great wash products. Beds super comfy. Noise wasn't a problem for us and we all slept great. USB chargers by bed were so handy and a great touch. Staff were friendly and helpful. Great area on second floor for taking some time out, great table football, kids loved it.
Cons: Breakfast could be improved.
9.7 Excellent
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Cons:
10.0 Excellent
Pros: I stay at this hotel every time I am in New York. I’ve always had a great stay and look forward to my next visit.
Cons:
9.0 Excellent
Pros: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.
Cons: The bar closed way too early on Monday night but they did let us have drinks before tossing us out. Bartender attitude was a bit flippant and unfriendly.
8.0 Excellent
Pros: Breakfast was basic.
Cons: Size of rooms.
7.0 Good
Pros: Room was tiny, but really cute. Full size bed with a single bunk over top. Bathroom also tiny, but perfectly functional. This is a very fun hotel, but not for those wanting luxury! Great for the younger generation. Very easy to walk and visit many sights in NYC, plus train stations close by. Breakfast was fine
Cons: The people in the next room were having a loud and physical argument from 12:50 to 2:50am one night. Called the desk, but nothing changed...then there was a fire alarm that got us all out of bed. So one of our three nights was a bust
6.0 Good
Pros: Comfortable bed, fun vibe, near everything.
Cons: Website for Moxy didn’t note that Egghead restaurant was closed in the morning so that was disappointing for our group.
9.0 Excellent
Pros: The location was wonderful for seeing things in lower Manhattan and further north to Broadway area and the park. The room was tight, but as pictured and very comfortable and well thought out. Staff were great and breakfast was good as part of the booking. It was stunningly quiet for being so near Times Square
Cons: If breakfast hasn’t been part of booking, we wouldn’t have eaten at the hotel due to the cost. However, I think it was in line with the area.
8.8 Excellent
Pros: The location, very funky vibe.
Cons: Breakfast was atrocious! Very little choice and the same thing every morning. The coffee and orange juice were watered down and tasteless.
8.0 Excellent
Pros: Location
Cons: Luggage storage
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Bar Moxy, collaborative workspace by day and buzzing lounge at night. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy.
Welcome to Millennium Hilton New York One UN Plaza, a landmark hotel across from the United Nations Headquarters and just blocks from the Empire State Building, Times Square, Rockefeller Center and other Manhattan icons. Starting 28 floors up, our newly renovated guest rooms are artfully appointed and offer plenty of space to work and relax. Enjoy thoughtful amenities such as complimentary WiFi for Honors members, a 40-inch HDTV and mini-fridge plus views over the East River or Manhattan skyline. Suites feature a separate living area, additional bathroom and two HDTVs. Visit the Skyline Club, an executive's retreat on the 30th floor that's perfect for mingling with colleagues or simply unwinding while taking in gorgeous city views. Available for a daily fee, the lounge features continental breakfast, all-day refreshments or an after-work cocktail. We make it easy to stay energized at Millennium Hilton New York One UN Plaza. Work out with a range of cardio and strength-training equipment in the fitness center - open 24 hours and complimentary to hotel guests - or challenge a friend to a game on our tennis court. Treat your taste buds to our Ambassador Grill, open all day. Designated a New York City Landmark in 2017, this restaurant serves globally inspired cuisine in a historic setting. Order cocktails in the Ambassador Lounge or visit Un Cafe in those on-the-go moments. Plan a board meeting, conference or elegant wedding reception in your choice of versatile event spaces. The Landmark Room is an especially stunning venue with floor-to-ceiling windows and sweeping views of the iconic city.
Overall 8.4 Excellent
Based on 5,605 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Great location. Nice pool for a downtown hotel.
Okay
5.0
Pros: Location
Mediocre
2.0
Good
6.0
Pros: It was in the neighborhood I wanted. The staff in the cafe in the morning was very friendly and very good at the customer service side of their jobs.
Excellent
10.0
Pros: It was clean and full of kind employees.
Excellent
9.0
Pros: Amazing view from the King Corner Suite looking into Manhattan and across the East River to Brooklyn. Very comfortable room with plenty of space - felt like great value for money. There are plenty of great breakfast places very close to the hotel and only 10 minutes walk to Grand Central. Also recommend a lovely pub called Perfect Pint which is 5 minutes walk away.
Excellent
10.0
Pros: Everything
Okay
5.0
Good
6.0
Pros: Room was clean, bed was comfortable. View was great
Excellent
9.0
Pros: clean and enough spacious bathroom
Excellent
9.0
Pros: Location, view.
Excellent
10.0
Pros: The staff was amazing and the location very secure and clean.
Details
Reviews
Overall 8.4 Excellent
Based on 5,605 reviews
Location
9.0
Room
8.1
Comfort
7.4
Service
7.4
Breakfast
5.8
WiFi
5.4
Food
4.9
Bar
4.2
Value
3.9
Location
9.5
Wellness
8.1
Room
7.8
Service
6.6
Cleanliness
6.1
Breakfast
6.0
Vibe
5.6
Food
4.3
Bar
4.2
Value
3.7
WiFi
3.5
Location
8.7
Room
7.9
Service
7.2
Breakfast
5.9
Vibe
5.8
Food
5.0
WiFi
3.6
Value
3.4
Location
8.6
Room
7.2
Comfort
7.1
Service
6.8
Breakfast
6.0
Vibe
5.8
Value
4.3
Food
4.3
WiFi
4.3
Location
8.7
Service
7.5
Room
6.8
Breakfast
6.4
Cleanliness
6.3
WiFi
4.1
Value
3.8
10.0 Excellent
Pros: Great location. Nice pool for a downtown hotel.
Cons:
5.0 Okay
Pros: Location
Cons: Cold water in showers and some staff lacking in hospitality skills.
2.0 Mediocre
Pros:
Cons: You completely misled me. I have 2 daughters 20 and 16 nearly 17. We arrived from London to find 2 small beds not big enough for more than one in each bed. I therefore had the prospect of sleeping on the floor and nooone wanted to help my situation. Appalling. I will never book with booking.com again or recommend you . Also when I booked the price was cheaper as my trip neared the price increased after my booking. How can that happen. Disgusting
6.0 Good
Pros: It was in the neighborhood I wanted. The staff in the cafe in the morning was very friendly and very good at the customer service side of their jobs.
Cons: I was on a floor that was undergoing renovation. It was essentially staying in the middle of a construction zone. And the floor needs it for sure, but it was a decidedly weird experience. In addition, the room had a bunch of strange problems/wear & tea
10.0 Excellent
Pros: It was clean and full of kind employees.
Cons: Everything about our stay was perfect.
9.0 Excellent
Pros: Amazing view from the King Corner Suite looking into Manhattan and across the East River to Brooklyn. Very comfortable room with plenty of space - felt like great value for money. There are plenty of great breakfast places very close to the hotel and only 10 minutes walk to Grand Central. Also recommend a lovely pub called Perfect Pint which is 5 minutes walk away.
Cons:
10.0 Excellent
Pros: Everything
Cons: Everything
5.0 Okay
Pros:
Cons: Microwave had dirt in it,telefone was dirty,it had yellow stuff on it,lamp was broken and was holed with straps,the couch had alot of stains and hair on it,i have booked a suit by the way,reception staff was not friendly,i have stayed ther before,it was not like this,i took pictures,very bad place to stay.
6.0 Good
Pros: Room was clean, bed was comfortable. View was great
Cons: We were walked in on by hotel cleaning staff, unannounced without a knock. Our room received two spam calls. No complimentary water bottle and no room service menu to be found.
9.0 Excellent
Pros: clean and enough spacious bathroom
Cons: I can hear the conversation and voice from the room next to me.
9.0 Excellent
Pros: Location, view.
Cons: late check in.
10.0 Excellent
Pros: The staff was amazing and the location very secure and clean.
Cons:
Welcome to Millennium Hilton New York One UN Plaza, a landmark hotel across from the United Nations Headquarters and just blocks from the Empire State Building, Times Square, Rockefeller Center and other Manhattan icons. Starting 28 floors up, our newly renovated guest rooms are artfully appointed and offer plenty of space to work and relax. Enjoy thoughtful amenities such as complimentary WiFi for Honors members, a 40-inch HDTV and mini-fridge plus views over the East River or Manhattan skyline. Suites feature a separate living area, additional bathroom and two HDTVs. Visit the Skyline Club, an executive's retreat on the 30th floor that's perfect for mingling with colleagues or simply unwinding while taking in gorgeous city views. Available for a daily fee, the lounge features continental breakfast, all-day refreshments or an after-work cocktail. We make it easy to stay energized at Millennium Hilton New York One UN Plaza. Work out with a range of cardio and strength-training equipment in the fitness center - open 24 hours and complimentary to hotel guests - or challenge a friend to a game on our tennis court. Treat your taste buds to our Ambassador Grill, open all day. Designated a New York City Landmark in 2017, this restaurant serves globally inspired cuisine in a historic setting. Order cocktails in the Ambassador Lounge or visit Un Cafe in those on-the-go moments. Plan a board meeting, conference or elegant wedding reception in your choice of versatile event spaces. The Landmark Room is an especially stunning venue with floor-to-ceiling windows and sweeping views of the iconic city.
Embark on an unforgettable experience at The Westin New York at Times Square, conveniently located at the crossroads of the world, with a coveted W. 43rd Street hotel address amid the brilliance of Broadway. Walk to over 40 theatres, Madison Square Garden, Hudson Yards and dozens of famed city attractions, or enjoy speedy access to all of NYC with most subway lines at our hotel's doorstep. Escape amidst the buzz and excitement of this must-experience part of New York City. After a day of exploration in Times Square, return to your hotel room or suite, touted as some of the largest in NYC, where intuitive amenities, our Westin Heavenly® Bed and Heavenly® Bath await. Savor a meal at Foundry Kitchen & Bar, serving mouthwatering American cuisine and craft cocktails. Keep fit and focused herein Times Square, NYC at our hotel's WestinWORKOUT® Fitness Studio, or host a meeting or wedding in our elegant venues. Curate your own Manhattan moment at The Westin New York at Times Square. We look forward to your visit.
Overall 8.3 Excellent
Based on 5,016 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Close proximity to everything.
Okay
5.0
Pros: Location
Excellent
10.0
Pros: Everything.
Okay
5.0
Okay
5.0
Pros: Location is great!
Excellent
9.0
Pros: excellent hotel
Okay
4.0
Pros: Location is ideal for our purpose.
Excellent
8.0
Pros: The hotel was beautiful with a great location to all of our destination spots.
Excellent
10.0
Pros: offered 2 beds
Excellent
9.6
Pros: I love the room in the 12th floor, huge room with a nice decoration. The view is amazing!!! Very good food in the hotel’s restaurant “Foundry”
Excellent
8.0
Pros: Quick access to Times Square
Excellent
10.0
Pros: Location and Marriott non ot connection
Details
Reviews
Overall 8.3 Excellent
Based on 5,016 reviews
Location
9.6
Wellness
8.1
Amenities
7.8
Room
7.4
Service
7.2
WiFi
6.8
Cleanliness
6.3
Bar
5.5
Value
4.5
Breakfast
4.4
Location
9.7
Service
7.0
Room
6.6
Cleanliness
6.2
Value
4.3
Breakfast
4.3
Location
9.7
Service
6.7
Room
6.6
Cleanliness
6.0
Value
4.2
Location
9.5
Service
7.4
Room
6.7
Value
4.3
Location
9.4
Service
7.2
Room
6.7
8.0 Excellent
Pros: Close proximity to everything.
Cons: I did not like fact that we had to keep requesting wash towels daily.
5.0 Okay
Pros: Location
Cons: Staff not responsive, 2 hour late on checkin, room was not even clean when we got it. Beds not fully made, no pillowcases or towels
10.0 Excellent
Pros: Everything.
Cons:
5.0 Okay
Pros:
Cons: Tried ordering to go at the bar and they said I couldn't have my food boxed up - then I tried calling room service another night and they never answered - then at 11 pm when I was asleep on the last night I was there a man banged on my door - he apparantley worked at the hotel - said someone told him I had left the hotel - Have no idea why he was coming to my room anyway - it scared me to death - I will not be staying there again -
5.0 Okay
Pros: Location is great!
Cons: Noise all day long and all night long.
9.0 Excellent
Pros: excellent hotel
Cons:
4.0 Okay
Pros: Location is ideal for our purpose.
Cons: my son Jason booked from 7 th to 13 th n my wife purchased 13 to 14 through booking dot com but your staff on 12 th night made us pay additional amount for my wife prepayment because we were upgraded on the day we checked in on 7 th
8.0 Excellent
Pros: The hotel was beautiful with a great location to all of our destination spots.
Cons: The rooms were very small.
10.0 Excellent
Pros: offered 2 beds
Cons:
9.6 Excellent
Pros: I love the room in the 12th floor, huge room with a nice decoration. The view is amazing!!! Very good food in the hotel’s restaurant “Foundry”
Cons:
8.0 Excellent
Pros: Quick access to Times Square
Cons: Street noise all night long.
10.0 Excellent
Pros: Location and Marriott non ot connection
Cons: 4 pm check in
Embark on an unforgettable experience at The Westin New York at Times Square, conveniently located at the crossroads of the world, with a coveted W. 43rd Street hotel address amid the brilliance of Broadway. Walk to over 40 theatres, Madison Square Garden, Hudson Yards and dozens of famed city attractions, or enjoy speedy access to all of NYC with most subway lines at our hotel's doorstep. Escape amidst the buzz and excitement of this must-experience part of New York City. After a day of exploration in Times Square, return to your hotel room or suite, touted as some of the largest in NYC, where intuitive amenities, our Westin Heavenly® Bed and Heavenly® Bath await. Savor a meal at Foundry Kitchen & Bar, serving mouthwatering American cuisine and craft cocktails. Keep fit and focused herein Times Square, NYC at our hotel's WestinWORKOUT® Fitness Studio, or host a meeting or wedding in our elegant venues. Curate your own Manhattan moment at The Westin New York at Times Square. We look forward to your visit.
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
Overall 8.3 Excellent
Based on 4,354 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: A great location near Grand Central in the middle of Manhatten
Excellent
9.0
Pros: We were unexpectedly able to get into our room early, even though we only asked to drop off our bags, such a nice surprise. The rate was great. The room was cleaner and more spacious than we expected based on rate and location. Would definitely stay here again.
Excellent
10.0
Pros: Amazing hotel, very comfortable, stunning views of the Chrysler Building from our room, Room large and very comfortable, Staff very professional and friendly
Excellent
8.0
Pros: They provided a wonderful complimentary breakfast.
Excellent
10.0
Pros: Cleanliness and food in LCL restaurant was excellent.
Mediocre
2.0
Excellent
10.0
Pros: Great and comfortable rooms
Excellent
8.0
Pros: Great location. Good stay with kids. Nearby the main attraction....couple minutes away by walk.
Excellent
8.0
Pros: Location.
Excellent
9.0
Pros: Location, views
Excellent
10.0
Pros: Nice rooms. Good breakfast.
Excellent
10.0
Pros: everyone was very helpful and friendly
Details
Reviews
Overall 8.3 Excellent
Based on 4,354 reviews
Location
9.6
Wellness
9.1
Room
7.7
Service
7.4
Bar
6.4
WiFi
6.2
Food
5.6
Breakfast
5.4
Amenities
5.3
Value
4.9
Pool
0.0
Location
9.4
Wellness
8.9
Service
7.5
Room
7.1
Breakfast
5.8
Vibe
5.7
Food
5.7
Value
5.5
Amenities
4.8
Location
9.6
Service
7.7
Room
7.6
Breakfast
6.0
Food
5.9
Amenities
5.0
Value
4.7
Location
9.6
Room
6.7
Service
6.4
Breakfast
6.0
Bar
5.9
Vibe
5.6
Food
5.4
Amenities
5.1
Value
4.8
Location
9.6
Room
7.4
Service
7.3
Vibe
5.3
Amenities
5.0
9.0 Excellent
Pros: A great location near Grand Central in the middle of Manhatten
Cons:
9.0 Excellent
Pros: We were unexpectedly able to get into our room early, even though we only asked to drop off our bags, such a nice surprise. The rate was great. The room was cleaner and more spacious than we expected based on rate and location. Would definitely stay here again.
Cons: The mattress was a little stiff and I woke up sore.
10.0 Excellent
Pros: Amazing hotel, very comfortable, stunning views of the Chrysler Building from our room, Room large and very comfortable, Staff very professional and friendly
Cons:
8.0 Excellent
Pros: They provided a wonderful complimentary breakfast.
Cons:
10.0 Excellent
Pros: Cleanliness and food in LCL restaurant was excellent.
Cons: none
2.0 Mediocre
Pros:
Cons: broken bathroom lock Door too thin, too loud to fall asleep
10.0 Excellent
Pros: Great and comfortable rooms
Cons: High drink prices at the bar
8.0 Excellent
Pros: Great location. Good stay with kids. Nearby the main attraction....couple minutes away by walk.
Cons: Baththub needed renovation. Breakfast too expensive. Double beds are too small.
8.0 Excellent
Pros: Location.
Cons: Some parts of the room looked worn out. Surprising for a 4.5 star hotel in my experience.
9.0 Excellent
Pros: Location, views
Cons: Not many options at Breakfast buffet Slow elevators
10.0 Excellent
Pros: Nice rooms. Good breakfast.
Cons: I think the quality of the hotel is excellent. I have no suggestions.
10.0 Excellent
Pros: everyone was very helpful and friendly
Cons: no
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
Escape the bustle of New York's streets in the tranquil surroundings of the InterContinental® New York Times Square hotel, where tree-inspired columns and lush decor connect you to the natural beauty and energy of New York City. Savor signature cocktails in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. Host your next refined event with ease in our beautifully customizable meeting spaces with our dedicated team assuring every detail.
Overall 8.2 Excellent
Based on 5,392 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: The beds were the most comfortable we’ve ever had for a stay. Great drinks, awesome breakfast spread. We loved it here.
Excellent
9.0
Pros: Location near Times Square
Excellent
10.0
Pros: Great location, beautiful clean room, lovely bar
Excellent
10.0
Excellent
10.0
Pros: Location, room, view
Okay
5.0
Pros: Location
Excellent
10.0
Pros: Bed
Excellent
8.0
Pros: Location
Excellent
8.8
Pros: The bed was super comfortable
Okay
5.7
Pros: If you want to be in the middle of it all at Time Square stay here.
Poor
1.0
Excellent
8.0
Details
Reviews
Overall 8.2 Excellent
Based on 5,392 reviews
Location
9.6
WiFi
8.1
Room
7.3
Service
6.8
Bar
6.2
Food
6.0
Cleanliness
5.8
Breakfast
5.6
Value
3.8
Location
9.7
Service
7.1
Room
6.8
WiFi
6.8
Bar
5.9
Cleanliness
5.8
Vibe
5.8
Breakfast
5.6
Value
4.1
Location
9.4
Room
7.8
Bar
6.6
Service
6.3
Cleanliness
6.2
Food
5.6
Breakfast
5.1
Vibe
4.9
Value
4.1
Location
9.6
Service
6.7
Room
6.6
Cleanliness
5.9
Amenities
5.3
Location
9.6
Comfort
7.2
Service
7.1
Room
6.9
9.6 Excellent
Pros: The beds were the most comfortable we’ve ever had for a stay. Great drinks, awesome breakfast spread. We loved it here.
Cons:
9.0 Excellent
Pros: Location near Times Square
Cons: Food and drinks were expensive. We found an excellent restaurant Marseilles on corner of 44th St. and 9th Ave.
10.0 Excellent
Pros: Great location, beautiful clean room, lovely bar
Cons:
10.0 Excellent
Pros:
Cons: Elevator key cards never worked
10.0 Excellent
Pros: Location, room, view
Cons: All perfect
5.0 Okay
Pros: Location
Cons: The recepcion staff
10.0 Excellent
Pros: Bed
Cons: Bell hop was not around when I needed to get my luggage from storage
8.0 Excellent
Pros: Location
Cons: My reservation did not appear at front desk, and have to wait until available room.
8.8 Excellent
Pros: The bed was super comfortable
Cons: The front desk could have been friendlier
5.7 Okay
Pros: If you want to be in the middle of it all at Time Square stay here.
Cons: Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.
1.0 Poor
Pros:
Cons: When I went to check in they had no record of my reservation. The staff was very rude and dismissive. I sat at the front counter for 45 mins. while waiting for a resolution.
8.0 Excellent
Pros:
Cons: Confused about credits and they didn't get used which was probably the plan. You
Escape the bustle of New York's streets in the tranquil surroundings of the InterContinental® New York Times Square hotel, where tree-inspired columns and lush decor connect you to the natural beauty and energy of New York City. Savor signature cocktails in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. Host your next refined event with ease in our beautifully customizable meeting spaces with our dedicated team assuring every detail.
Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. You'll appreciate our boutique sophistication and Jazz Age-inspired settings the moment you arrive. Seamlessly sample the best of Manhattan with our premier Midtown East location near Grand Central Terminal, Rockefeller Center and United Nations Headquarters. When you're not exploring the heart and soul of New York City, relax in our elegant rooms and suites with flat-panel TVs, oversized work desks and plush bedding for your ultimate comfort. Bring your four-legged friend along for your adventures thanks to our pet-friendly attitude. Refuel with a light breakfast and cup of coffee at our on-site StarbucksⓇ. In the evening, you can socialize with colleagues and loved ones over handcrafted cocktails from our lobby bar. No matter the time of day or night, enjoy a workout in our 24-hour fitness center. Inspire innovative ideas in our sophisticated meeting rooms. Savor your time away at The Lexington Hotel, Autograph Collection.
Overall 8.2 Excellent
Based on 4,587 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.3
Pros: Brilliant location, lovely rooms ( if not a little overpriced) nice theming, super comfy beds, absolutely awesome!
Excellent
8.0
Pros: Clean and nice looking hotel with attentive staff, in a good location.
Excellent
9.0
Pros: Staff was wonderful and friendly
Good
7.5
Pros: Close to my play and party.
Excellent
8.0
Pros: Location
Good
7.0
Pros: Elevators were fast and efficient in this high rise. Room and bathroom were fine if a bit cramped. Room service was excellent. Only noteworthy complaint was elevator machinery noise was a constant intrusive presence in our room 1639. The noise came through the wall as apparently our room was right next to the elevator column.
Poor
1.0
Pros: Very little
Good
7.0
Pros: The staff were very nice
Mediocre
3.0
Mediocre
2.0
Pros: Good location near Grand Central.
Excellent
8.0
Pros: This hotel had our room ready when we arrived (10:30 am) and allowed us to check in early. Additionally, they provide you with a $20 beverage voucher to use. Please note that they charge an 18% service charge, so don't tip! Check in/out was smooth.
Excellent
10.0
Pros: How clean it was, great location and very friendly staff !! Great price also
Details
Reviews
Overall 8.2 Excellent
Based on 4,587 reviews
Location
9.7
Wellness
9.0
WiFi
9.0
Vibe
8.7
Service
8.1
Amenities
7.8
Bar
7.1
Value
7.0
Room
5.5
Breakfast
5.1
Food
5.1
Comfort
3.2
Location
9.8
Service
8.8
Amenities
8.0
Bar
7.0
Room
5.4
Breakfast
5.2
Food
5.2
Comfort
3.1
Location
9.8
Vibe
8.3
Service
8.3
Amenities
8.2
Bar
7.3
Value
6.9
Breakfast
5.2
Room
5.1
Food
5.0
Comfort
3.5
Location
9.5
Service
7.4
Value
6.9
Breakfast
4.8
Room
4.7
Comfort
2.7
Location
9.6
Service
8.1
Vibe
8.0
Value
7.0
Room
4.5
Comfort
3.0
8.3 Excellent
Pros: Brilliant location, lovely rooms ( if not a little overpriced) nice theming, super comfy beds, absolutely awesome!
Cons: The $100 per night charge taken from your account on check in. For our stay this totalled $400 which is excessive, especially without notice. This charge is for ‘incidentals’ which you don’t get back for 7-10 days after your trip. Normally this charge is around £25 a day, which is just about understandable, but $100 (about £80) is totally unreasonable. I paid for this trip from our ‘holiday’ account and this took wiped out any reserve. It isn’t booking.coms fault, but they really should warn customers of this, what if this hadn’t of been in my account.......
8.0 Excellent
Pros: Clean and nice looking hotel with attentive staff, in a good location.
Cons: Very small room made smaller by old style tub and fixtures that stick out to the room. Most hotels that have room size challenges find a way to create more space. The bar was a bit of a rip off, even by NYC hotel bar standards.
9.0 Excellent
Pros: Staff was wonderful and friendly
Cons: Some stains on lamp shades and floor
7.5 Good
Pros: Close to my play and party.
Cons: Location and price
8.0 Excellent
Pros: Location
Cons: Very tiny room
7.0 Good
Pros: Elevators were fast and efficient in this high rise. Room and bathroom were fine if a bit cramped. Room service was excellent. Only noteworthy complaint was elevator machinery noise was a constant intrusive presence in our room 1639. The noise came through the wall as apparently our room was right next to the elevator column.
Cons: The elevator noise in the room. Only noteworthy complaint was elevator machinery noise was a constant intrusive presence in our room 1639. The noise came through the wall as apparently our room was right next to the elevator column.
1.0 Poor
Pros: Very little
Cons: I had to change my room three times because bathroom sinks had no running water. It was the worst hotel experience of my life having stayed in many hotels.
7.0 Good
Pros: The staff were very nice
Cons: the rooms in the hotel were freezing cold and did not have sufficient blankets. the sheets were extremely uncomfortable
3.0 Mediocre
Pros:
Cons: My room was drafty. Water was leaking from toilet.
2.0 Mediocre
Pros: Good location near Grand Central.
Cons: There was a used shower cap on the floor in the bathroom leading me to wonder what else hadn't been cleaned properly. There was a dirty linen cart in hallway outside our room for entirety of stay. Could not use hairdryer in bathroom because the mirror blocked the outlet. The view was of an empty lot which was, in essence, a garbage dump. Even for NYC it was disgusting. Had to keep the shade down. The radiator rattled and the bed was not particularly comfortable.
8.0 Excellent
Pros: This hotel had our room ready when we arrived (10:30 am) and allowed us to check in early. Additionally, they provide you with a $20 beverage voucher to use. Please note that they charge an 18% service charge, so don't tip! Check in/out was smooth.
Cons: Hotel rooms are very small- the smallest I have had in NYC. Check in did not inform us of check out time.
10.0 Excellent
Pros: How clean it was, great location and very friendly staff !! Great price also
Cons: Nothing
Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. You'll appreciate our boutique sophistication and Jazz Age-inspired settings the moment you arrive. Seamlessly sample the best of Manhattan with our premier Midtown East location near Grand Central Terminal, Rockefeller Center and United Nations Headquarters. When you're not exploring the heart and soul of New York City, relax in our elegant rooms and suites with flat-panel TVs, oversized work desks and plush bedding for your ultimate comfort. Bring your four-legged friend along for your adventures thanks to our pet-friendly attitude. Refuel with a light breakfast and cup of coffee at our on-site StarbucksⓇ. In the evening, you can socialize with colleagues and loved ones over handcrafted cocktails from our lobby bar. No matter the time of day or night, enjoy a workout in our 24-hour fitness center. Inspire innovative ideas in our sophisticated meeting rooms. Savor your time away at The Lexington Hotel, Autograph Collection.
Experience Broadway from Our Times Square HotelCrowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world are mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event at our Times Square Hotel. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Overall 8.1 Excellent
Based on 13,331 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: Location was perfect. Staff were friendly and accommodating. Room was generous size with great view of Time Square.
Excellent
10.0
Pros: The location and friendly staff.
Excellent
10.0
Pros: We have stayed at the Crown Plaza for years.Same room as last year 3913 overlooking Times Square.The housekeeper that took care of our room was the nicest and most pleasant woman.Did not get her name.our bartender was wonderful.
Good
7.0
Pros: Location
Good
7.4
Pros: The bed was fairly comfortable
Excellent
9.6
Excellent
10.0
Pros: The house keeping were excellent and very helpful
Excellent
10.0
Pros: Perfect location; staff was extremely courteous and helpful; room was very comfortable and clean. We'll be back!
Excellent
10.0
Excellent
9.0
Pros: Location, friendly staff
Excellent
10.0
Pros: Decent size rooms, great location,
Excellent
10.0
Pros: I always enjoy staying at this hotel. Staff is fabulous! Rooms are large and roomy for New York. Its in the middle of Times Square, center of the world convenient to all tourist attractions, yet quiet inside!
Details
Reviews
Overall 8.1 Excellent
Based on 13,331 reviews
Location
9.6
WiFi
8.1
Wellness
7.5
Service
7.4
Breakfast
6.6
Room
6.1
Cleanliness
5.9
Amenities
5.1
Value
4.7
Vibe
4.3
Location
9.6
Service
7.3
Breakfast
7.0
WiFi
7.0
Bar
6.4
Cleanliness
5.4
Room
5.3
Food
5.3
Value
4.7
Amenities
3.6
Vibe
3.0
Location
9.8
Comfort
7.7
Service
7.6
Breakfast
6.7
Room
6.6
Cleanliness
5.8
Food
5.8
Amenities
5.0
Value
4.4
Vibe
3.7
Location
9.3
Service
7.5
Bar
7.3
Room
6.3
Breakfast
6.2
Food
6.1
Cleanliness
5.3
Value
5.0
Amenities
4.9
Vibe
4.1
Location
9.5
Service
6.7
Breakfast
6.4
Amenities
5.3
Cleanliness
5.1
Room
4.9
Value
4.5
Vibe
3.2
9.0 Excellent
Pros: Location was perfect. Staff were friendly and accommodating. Room was generous size with great view of Time Square.
Cons: Nothing
10.0 Excellent
Pros: The location and friendly staff.
Cons: No microwave or refrigerator in the room.
10.0 Excellent
Pros: We have stayed at the Crown Plaza for years.Same room as last year 3913 overlooking Times Square.The housekeeper that took care of our room was the nicest and most pleasant woman.Did not get her name.our bartender was wonderful.
Cons: Nope
7.0 Good
Pros: Location
Cons: charged me for breakfast I did not have
7.4 Good
Pros: The bed was fairly comfortable
Cons: The hotel could have been updated
9.6 Excellent
Pros:
Cons: The lounge and reception area was not large or comfortable enough to stay at during free time.
10.0 Excellent
Pros: The house keeping were excellent and very helpful
Cons:
10.0 Excellent
Pros: Perfect location; staff was extremely courteous and helpful; room was very comfortable and clean. We'll be back!
Cons:
10.0 Excellent
Pros:
Cons: I was charged an unexpected$40.00 per night "service fee" which I was not informed of and will be disputing
9.0 Excellent
Pros: Location, friendly staff
Cons: No microwave or refrigerator in room.
10.0 Excellent
Pros: Decent size rooms, great location,
Cons:
10.0 Excellent
Pros: I always enjoy staying at this hotel. Staff is fabulous! Rooms are large and roomy for New York. Its in the middle of Times Square, center of the world convenient to all tourist attractions, yet quiet inside!
Cons: I have no negatives to write of about this hotel.
Experience Broadway from Our Times Square HotelCrowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world are mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event at our Times Square Hotel. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Overall 8.1 Excellent
Based on 10,640 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: I loved that Radio City Music Hall was only 2 blocks away.
Mediocre
2.9
Pros: Nothing
Good
7.0
Pros: The location was central to most places we were going to. The lobby is definitely nicer than the room itself. My parents were also there and their room was brighter and more welcoming.
Excellent
8.0
Pros: The location. Also, the room was beautiful and clean. We were in the room with a queen size bed and sofa bed. This was great, with the exception of the closeness of the sofa and the table. We kept bumping into it. We didn't hear noise from people walking hallway.
Excellent
10.0
Pros: Location, staff and concierge
Excellent
10.0
Pros: Location, cleanliness, decor, bed, and bedding.
Good
7.0
Pros: Hilton Midtown is a classic. Perfect place for business or vacation stays
Good
6.0
Excellent
9.0
Pros: The location was ideal. Our conference was at the hotel and it was close to everything we wanted to add to our trip.
Good
6.0
Pros: I liked the location
Good
6.0
Pros: Location
Excellent
9.0
Pros: Our room was bigger than all others in previous stays in NYC. Everyone was friendly & helpful. Location was perfect for everything from Time Square to Central Park and all places in between. Plus, subway close to take adventures further away.
Details
Reviews
Overall 8.1 Excellent
Based on 10,640 reviews
Location
9.6
Wellness
9.1
Breakfast
8.2
Service
6.7
Cleanliness
6.4
WiFi
6.3
Food
6.1
Room
6.0
Bar
5.8
Value
4.3
Location
9.6
Wellness
9.2
Breakfast
8.7
Cleanliness
5.8
Service
5.6
Bar
5.5
Room
5.2
Vibe
5.1
WiFi
4.8
Value
4.2
Location
9.7
Breakfast
8.0
Service
6.6
Food
5.6
Room
5.2
Vibe
4.9
Value
4.8
Location
9.6
Breakfast
8.3
Amenities
6.2
Cleanliness
5.9
Room
5.9
Service
5.9
Vibe
5.4
Value
4.4
Location
9.6
Breakfast
7.8
Service
6.6
Food
6.0
Room
5.2
Vibe
5.0
Value
4.8
8.0 Excellent
Pros: I loved that Radio City Music Hall was only 2 blocks away.
Cons: The hotel itself was lovely. The staff was pleasant. The bartender and servers in the bar were so warm and accommodating. They had my favorite bourbon, Basil Hayden. My only annoyance was the very long and slow moving pace for checking in and out. Also read the fine print for your "free" breakfast. All in all, it was a pleasant experience.
2.9 Mediocre
Pros: Nothing
Cons: In just one night we were going to stay it was a nightmare on one night they changed us twice a room. On the first room we found a tick. The second room the toilet had a human decrement, the sink was dirty, the water in the shower came out brown, you could not get a bath and the room was dirty carpet with garbage and a lot of dust in the corners and between the furniture. So imagine ur frustration
7.0 Good
Pros: The location was central to most places we were going to. The lobby is definitely nicer than the room itself. My parents were also there and their room was brighter and more welcoming.
Cons: Would have liked a more inviting room and better window view.
8.0 Excellent
Pros: The location. Also, the room was beautiful and clean. We were in the room with a queen size bed and sofa bed. This was great, with the exception of the closeness of the sofa and the table. We kept bumping into it. We didn't hear noise from people walking hallway.
Cons: The mattress was not firm.
10.0 Excellent
Pros: Location, staff and concierge
Cons: Parking was not easy To locate but it all worked out
10.0 Excellent
Pros: Location, cleanliness, decor, bed, and bedding.
Cons: Can’t think of anything.
7.0 Good
Pros: Hilton Midtown is a classic. Perfect place for business or vacation stays
Cons:
6.0 Good
Pros:
Cons: Noise
9.0 Excellent
Pros: The location was ideal. Our conference was at the hotel and it was close to everything we wanted to add to our trip.
Cons: The lighting in the room is not pleasant. That is all.
6.0 Good
Pros: I liked the location
Cons: Room very HOT. Could not get below 75 degrees, staff said no way to fix other than open windows. No coffee in room, line at coffee shop extremely long. They charge $5/bag to check bags with bellhop.
6.0 Good
Pros: Location
Cons: No facility in the room such as coffee msker etc
9.0 Excellent
Pros: Our room was bigger than all others in previous stays in NYC. Everyone was friendly & helpful. Location was perfect for everything from Time Square to Central Park and all places in between. Plus, subway close to take adventures further away.
Cons: Coffee in the room would be nice or at least some way to warm hot water for tea/coffee in the room.
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 8.0 Excellent
Based on 10,463 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Poor
1.0
Pros: The location is the only good thing about the hotel.
Excellent
8.0
Pros: Staff were very collaborative Clean place surrounded by all facilities such as restaurants and shopping malls.
Excellent
9.0
Pros: Location
Good
7.0
Pros: Quiet, clean, modern, does the job if you just need a place to sleep. Great lounge area downstairs.
Poor
1.0
Pros: Nothing place is small staff was terrible
Excellent
10.0
Excellent
9.2
Pros: Everything . Also a lot less noisy then last time I stayed here. Getting the room with a bathroom was also a big improvement.
Excellent
8.8
Pros: Everything we expected for the price. Good location, clean, good facilities. It has everything you need for a trip to New York.
Excellent
8.0
Pros: The staff is very accomaodating. I went with a specific purpose, and they were very helpful and understanding.
Excellent
8.8
Pros: The location is perfect, very close to NY attractions, central station is few minutes away, port authority station is a 30minutes walk. The commodities are fine, much better than other hotels i tried in NYC. The rooftop is amazing
Mediocre
2.0
Pros: It was clean.
Excellent
8.0
Pros: Location
Details
Reviews
Overall 8.0 Excellent
Based on 10,463 reviews
Location
9.6
WiFi
8.9
Food
8.4
Service
8.1
Vibe
7.9
Amenities
7.3
Room
5.7
Breakfast
5.0
Comfort
2.6
Location
9.5
Cleanliness
8.9
Service
8.4
Food
8.3
WiFi
8.0
Vibe
7.9
Amenities
7.5
Breakfast
4.8
Room
4.5
Comfort
1.9
Location
9.6
Service
8.6
Food
8.5
WiFi
8.0
Amenities
7.9
Room
5.8
Breakfast
5.1
Comfort
3.1
Location
9.6
Food
8.6
Service
8.0
Vibe
7.9
WiFi
7.9
Amenities
6.8
Room
6.0
Breakfast
4.8
Comfort
3.1
Location
9.6
Food
8.6
Service
7.6
Amenities
6.6
Room
5.4
Comfort
2.7
1.0 Poor
Pros: The location is the only good thing about the hotel.
Cons: Staff was terrible,really mean.They were lying at check in that we are fully booked trying to assign a room with a bathroom outside. They turned off AC until 5am,we were cold. When my gf called front desk he was yelling that we cannot do anything with it
8.0 Excellent
Pros: Staff were very collaborative Clean place surrounded by all facilities such as restaurants and shopping malls.
Cons: Rooms very small with no fridges inside. While there is a luggage storage facility in the hotel, there was no late check-out (25% or 50%) charges for those leaving late in the evening.
9.0 Excellent
Pros: Location
Cons: The facilities are not as seen in the photos and each room should have its bathroom, sharing a bathroom with people you do not know is uncomfortable
7.0 Good
Pros: Quiet, clean, modern, does the job if you just need a place to sleep. Great lounge area downstairs.
Cons: Missing an alarm clock, no headboard on bed as in pictures, no blackout curtains as in booking.com description.
1.0 Poor
Pros: Nothing place is small staff was terrible
Cons: Everything
10.0 Excellent
Pros:
Cons: Lack of restaurants & fridge/microwave in room. Understood the design is for purpose.
9.2 Excellent
Pros: Everything . Also a lot less noisy then last time I stayed here. Getting the room with a bathroom was also a big improvement.
Cons:
8.8 Excellent
Pros: Everything we expected for the price. Good location, clean, good facilities. It has everything you need for a trip to New York.
Cons: The only slight downside was that the heating was up too high.
8.0 Excellent
Pros: The staff is very accomaodating. I went with a specific purpose, and they were very helpful and understanding.
Cons: The door to the room had no soundproofing, and the hallway noise could be annoying at times. I suggest noise reducing rubber strips around the door and a door sweep to better soundproof the room.
8.8 Excellent
Pros: The location is perfect, very close to NY attractions, central station is few minutes away, port authority station is a 30minutes walk. The commodities are fine, much better than other hotels i tried in NYC. The rooftop is amazing
Cons:
2.0 Mediocre
Pros: It was clean.
Cons: The room that I reserved and the room that I was given were two different things. My husband and I were expecting at least a full bed, but were given bunk beds. The room did not even have its own toilet and shower!
8.0 Excellent
Pros: Location
Cons: Beds
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
With a stay at The Watson Hotel in New York (Midtown), you'll be a 3-minute walk from Central Park and 7 minutes by foot from Columbus Circle. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 7.7 Good
Based on 11,913 reviews
All reviews
- All reviews
Mediocre
3.0
Pros: Nothin really
Excellent
10.0
Pros: The bar
Good
7.0
Pros: Location was great. Perfect for a quick overnight getaway in the city. The hotel was clean if dated and the staff were courteous and helpful.
Excellent
10.0
Pros: The location was so close to Times Square, it was perfect!
Good
7.5
Pros: Happy Hour
Excellent
8.0
Pros: Quick and easy check-in,quick room service and nice staff.
Excellent
10.0
Pros: Location and staff.
Excellent
9.0
Pros: Great location and value, nice large room, great location
Good
6.0
Pros: Beds are comfy. Housekeeping was excellent!! Location was good.
Excellent
9.2
Pros: All good! Very good value for money in the area it was!
Excellent
9.0
Pros: The room was great... very comfortable. Had a really restful night.
Good
6.0
Pros: I liked the room space,the hotel decor,the location
Details
Reviews
Overall 7.7 Good
Based on 11,913 reviews
Cleanliness
7.8
Comfort
7.7
Location
8.7
Services
7.3
Staff
7.8
Value for money
7.4
3.0 Mediocre
Pros: Nothin really
Cons: The first room I had smelled like urine, the parking was expensive an couldn’t take car out of garage without paying the fee all over again, an the manager was jus rude about the situation
10.0 Excellent
Pros: The bar
Cons: This new resort fee is not needed you already getting enough money almost make me wanna go to 48th st hotel where they dnt have all those extra charges
7.0 Good
Pros: Location was great. Perfect for a quick overnight getaway in the city. The hotel was clean if dated and the staff were courteous and helpful.
Cons:
10.0 Excellent
Pros: The location was so close to Times Square, it was perfect!
Cons: No.
7.5 Good
Pros: Happy Hour
Cons: Our room was located in front of the elevator. Various people coming and going waiting for the elevator were outside our door talking throughout the night. So no sleep for any of us!
8.0 Excellent
Pros: Quick and easy check-in,quick room service and nice staff.
Cons: Nothing to do with the hotel persay but someone on my floor had a huge fight at 1 AM and the noise continued for an hour. I called security to come up but nothing changed
10.0 Excellent
Pros: Location and staff.
Cons:
9.0 Excellent
Pros: Great location and value, nice large room, great location
Cons:
6.0 Good
Pros: Beds are comfy. Housekeeping was excellent!! Location was good.
Cons: There was no A/c . I know it was cool outside but inside the hotel rooms were hot and uncomfortable to sleep at night. I did not know about the Breakfast vouchers until second day into my trip .
9.2 Excellent
Pros: All good! Very good value for money in the area it was!
Cons: Slightly dated in rooms, but for the price we paid we were happy! Didn’t like the principal of the “Residential Tax”, on top of your bill, but this is NY! They all do it!
9.0 Excellent
Pros: The room was great... very comfortable. Had a really restful night.
Cons: Parking onsite was so expensive!
6.0 Good
Pros: I liked the room space,the hotel decor,the location
Cons: The room has an old heater system so the room stayed cold,the bathroom door is ripping at the bottom,the toilet is peeling and the tub faucet is too old to operate.
With a stay at The Watson Hotel in New York (Midtown), you'll be a 3-minute walk from Central Park and 7 minutes by foot from Columbus Circle. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 7.2 Good
Based on 9,906 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: the location of the hotel is within walking distance to any of the Broadway shows, shopping, and sightseeing. It is very close to restaurant row where you have a choice of dining at over 30 restaurants.
Excellent
10.0
Pros: Cleaning
Excellent
10.0
Pros: Great location. All the staff, especially the maid staff, were very friendly and helpful. Stay there was most comfortable for e in all respects.
Okay
4.0
Pros: The location in town and the lobby
Okay
4.0
Pros: 30 minutes to check in. And I was only the 2nd person in line
Good
6.0
Pros: Staff was excellent and Location!
Poor
1.0
Pros: Location
Excellent
10.0
Pros: The staff were very nice, and took such good care of us! The room was small, but it worked perfect for me & my husband! The.bed was so comfortable, and we slept like babies! Thank you for making our first New York trip, a very good memory!
Okay
4.0
Pros: The lobby was nice but the rooms were pods
Good
6.0
Pros: not very much
Mediocre
3.0
Pros: The location was great.
Poor
1.0
Pros: Price but it was not worth it. It was the worst hotel experience I have ever had in NY.
Details
Reviews
Overall 7.2 Good
Based on 9,906 reviews
Location
9.6
WiFi
7.8
Service
6.6
Value
5.1
Cleanliness
4.5
Breakfast
3.8
Bar
3.6
Room
3.5
Food
3.4
Comfort
2.1
Location
9.7
Service
6.7
WiFi
6.7
Cleanliness
4.6
Breakfast
4.4
Bar
4.0
Food
3.9
Room
3.0
Comfort
1.7
Location
9.7
Service
6.9
Cleanliness
4.9
Value
4.5
Room
3.2
Food
3.2
Breakfast
3.1
Comfort
2.2
Location
9.6
Service
6.4
Vibe
6.1
Cleanliness
4.6
Room
3.7
Food
3.5
Breakfast
3.3
Comfort
2.1
Location
9.2
Service
6.8
Amenities
5.8
Value
5.0
Cleanliness
4.0
Breakfast
3.9
Room
3.2
Food
3.1
Comfort
2.3
5.0 Okay
Pros: the location of the hotel is within walking distance to any of the Broadway shows, shopping, and sightseeing. It is very close to restaurant row where you have a choice of dining at over 30 restaurants.
Cons: there are long lines of people waiting to check-in so it does take some time. There is no coffee service available in the room or lobby. If you want coffee in the mornings before 9 a.m. you have to walk down the street to Dunkin Donuts. No frills in room!
10.0 Excellent
Pros: Cleaning
Cons: No
10.0 Excellent
Pros: Great location. All the staff, especially the maid staff, were very friendly and helpful. Stay there was most comfortable for e in all respects.
Cons: Not a thing.
4.0 Okay
Pros: The location in town and the lobby
Cons: The small rooms and the fact that we were told we would have two double beds when we in fact had one small double bed whihc was definitely too small for 4 people... Which was common since they had multiple guests sleeping in the lobby.
4.0 Okay
Pros: 30 minutes to check in. And I was only the 2nd person in line
Cons:
6.0 Good
Pros: Staff was excellent and Location!
Cons: The room’s were too small!!
1.0 Poor
Pros: Location
Cons: Minuscule room with one double bed. No coffee in room. This should NOT be rated as a four star hotel.
10.0 Excellent
Pros: The staff were very nice, and took such good care of us! The room was small, but it worked perfect for me & my husband! The.bed was so comfortable, and we slept like babies! Thank you for making our first New York trip, a very good memory!
Cons: Everything was excellent, except the rain, but only God could fix that.
4.0 Okay
Pros: The lobby was nice but the rooms were pods
Cons: The rooms were too small for the price it looked like a pod
6.0 Good
Pros: not very much
Cons: Chambermaid never took care of the room
3.0 Mediocre
Pros: The location was great.
Cons: The customer service was horrible. I payed for a King size bed and was given a room with a full size bed. Waited over over 30 minutes in line to check in. The hotel only had one person working the counter.
1.0 Poor
Pros: Price but it was not worth it. It was the worst hotel experience I have ever had in NY.
Cons: I could not get more than lukewarm water in my bathroom. The bathroom sink was not easy to use. The shower would not drain properly. The thermostat did not work. Intermittent WiFi! Overpriced grab and go packaged food is not a restaurant.
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7.1 Good
Based on 16,925 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: Location, cleanliness, ease.
Excellent
10.0
Pros: Very good price considering the good location and service.
Good
7.0
Pros: Location, location, location.
Okay
4.0
Pros: The cleanliness
Poor
1.0
Pros: Bed
Good
7.0
Pros: Location is great. A couple of blocks from time square!
Okay
5.1
Pros: Location and hip spot
Okay
4.0
Pros: Staffs are friendly, magnificent lobby and convenient location.
Excellent
10.0
Pros: Staff was nice
Excellent
9.0
Pros: The staff was courteous and the suite had a beautiful view. Plenty of space for a nyc hotel. Hotel employee was wonderful!!
Excellent
8.0
Pros: Great location.
Good
7.0
Pros: Location is good
Details
Reviews
Overall 7.1 Good
Based on 16,925 reviews
Location
9.6
WiFi
7.7
Service
5.9
Vibe
5.5
Value
5.1
Room
4.5
Breakfast
4.4
Cleanliness
3.7
Amenities
3.3
Comfort
2.8
Location
9.7
WiFi
6.6
Service
5.9
Breakfast
5.4
Vibe
4.3
Room
3.9
Amenities
3.0
Cleanliness
2.6
Comfort
2.4
Location
9.5
WiFi
6.1
Service
5.4
Vibe
4.8
Value
4.3
Room
4.1
Breakfast
3.4
Cleanliness
3.0
Amenities
2.8
Comfort
2.6
Location
9.3
Value
5.2
Service
5.0
Vibe
4.6
Room
4.5
Breakfast
4.0
Cleanliness
3.6
Amenities
3.0
Comfort
2.2
Location
9.6
Service
5.8
Breakfast
4.5
Room
4.4
Vibe
4.2
Cleanliness
3.8
Comfort
3.2
Amenities
2.9
9.0 Excellent
Pros: Location, cleanliness, ease.
Cons: Long check in time.
10.0 Excellent
Pros: Very good price considering the good location and service.
Cons:
7.0 Good
Pros: Location, location, location.
Cons: There were only two outlets in the room and the ones nearest the bed did not work well. Also, the room had a strange odor to it from the moment we arrived until when we left, overall it was okay at best. I've stayed at better hotels for the same p
4.0 Okay
Pros: The cleanliness
Cons: The staff
1.0 Poor
Pros: Bed
Cons: Water was brown
7.0 Good
Pros: Location is great. A couple of blocks from time square!
Cons: Too noisy, AC and heating is incredible noisy in all rooms.
5.1 Okay
Pros: Location and hip spot
Cons: The room was horrible and so loud. You can hear the elevators all day and night.
4.0 Okay
Pros: Staffs are friendly, magnificent lobby and convenient location.
Cons: Gold and jade on the outside, rot and decay on the inside. The lobby of the hotel is fabulous, but the room is really small and old. The bathroom can barely fit one person, no spare space at all, lack of equipments. It is actually a 2 star hotel room.
10.0 Excellent
Pros: Staff was nice
Cons:
9.0 Excellent
Pros: The staff was courteous and the suite had a beautiful view. Plenty of space for a nyc hotel. Hotel employee was wonderful!!
Cons:
8.0 Excellent
Pros: Great location.
Cons: The room was a lot smaller than it looked like in the photos.
7.0 Good
Pros: Location is good
Cons:
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
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Overall 7.1 Good
Based on 15,467 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.8
Pros: The location was great.
Excellent
9.0
Pros: Location was great
Mediocre
2.0
Pros: Hotel was in a great location.
Excellent
8.0
Pros: Location and restaurant.
Excellent
8.0
Pros: The decor. the concierge was very helpful.
Excellent
9.0
Pros: Location
Good
7.0
Pros: Amazing location
Good
7.0
Pros: Location is excellent. Breakfast is okay.
Excellent
10.0
Pros: It was just beautiful and so clean ! Staff was extremely helpful and friendly!
Mediocre
3.0
Pros: Location, the cleaning staff does the best they can given the circumstances.
Excellent
8.0
Mediocre
3.0
Details
Reviews
Overall 7.1 Good
Based on 15,467 reviews
Location
9.6
Bar
6.1
Service
6.0
Vibe
5.8
WiFi
5.8
Food
5.6
Breakfast
4.7
Value
4.1
Cleanliness
3.9
Comfort
3.6
Room
3.5
Wellness
3.3
Location
9.6
Service
5.9
Vibe
5.8
Bar
5.5
WiFi
5.5
Breakfast
5.0
Food
5.0
Value
3.9
Cleanliness
3.4
Wellness
3.3
Comfort
3.2
Room
3.2
Location
9.7
Bar
6.0
Food
5.4
Vibe
5.1
Service
5.0
Breakfast
4.6
WiFi
4.5
Cleanliness
4.2
Comfort
3.8
Value
3.7
Room
3.4
Wellness
3.4
Location
9.8
Amenities
6.2
Service
5.6
Food
5.5
Vibe
4.8
Value
4.4
Breakfast
4.4
WiFi
3.8
Room
3.7
Cleanliness
3.7
Comfort
3.3
Location
9.7
Service
6.1
Bar
5.5
Vibe
5.0
Food
5.0
Breakfast
4.8
Value
3.8
WiFi
3.8
Comfort
3.6
Cleanliness
3.4
Room
3.0
5.8 Okay
Pros: The location was great.
Cons: The room was supposed to be a superior king room it was just a king room. Very old outdated. Paint peeling, extremely small bathroom. No fridge or coffee maker. Not overly thrilled with the room. The staff were pleasant enough except the lady at check in was not rude but not really friendly. Seemed like she was just going through the motions. When we checked in (i has boomed a king superior room) we got there at 3 check in was at 4. Realized we were there and was planning on just storing g our bad till check in. She told me we could have a room with two twin beds. I don’t her i booked a king and had no interest in two twin beds - she said then you’ll have to come back at 4. No problem that’s what i was planning anyway but it annoyed me that she offered me a room with twin beds when she clearly saw i booked a king. When i returned i asked her if the room she was giving us was the superior room i booked - she said yes. Not sure it was though. The room was ok for one night but not sure I’ll use this hotel again. I love another hotel in the area but I thought I’d try this one because of proximity to Grand Central. Like I said it’s okay for one night but nothing special - very old, outdated.
9.0 Excellent
Pros: Location was great
Cons: No WiFi in room
2.0 Mediocre
Pros: Hotel was in a great location.
Cons: We were really disappointed with the service. We paid for a room with two double beds. We had to ask four times about having another bed to the room. We were promised a double bed but this did not happen. We had to ask again at 3am for another bed to go to the room and we got a single bed left at our door. I spoke with the night manger about the service and they said there was nothing they could do. I sent an email on Sunday to the hotel to explain our unhappiness with the service. No one replied to this until Tuesday and said that they would speak to us at the desk. However when we went to the desk they were busy. No one spoke to us and we were asked to wait. We waited for 45mins and still no one spoke to us. They did take 80 dollars off the bill but it was a little to late as we had tried to talk to the hotel several times.
8.0 Excellent
Pros: Location and restaurant.
Cons:
8.0 Excellent
Pros: The decor. the concierge was very helpful.
Cons: Toilet didn't work properly, response was slow, but manager got it fixed day I left. She was helpful.
9.0 Excellent
Pros: Location
Cons: Bathrooms are very dated
7.0 Good
Pros: Amazing location
Cons: Staff promised a crib for our baby, but then "ran out of cribs." Eventually manager made good through discount, but only after having to spend a night with the baby in the bed.
7.0 Good
Pros: Location is excellent. Breakfast is okay.
Cons: The reception staff were often grumpy. The Grill staff were great.
10.0 Excellent
Pros: It was just beautiful and so clean ! Staff was extremely helpful and friendly!
Cons:
3.0 Mediocre
Pros: Location, the cleaning staff does the best they can given the circumstances.
Cons: The room was unbearably hot, the decor very dated, the maintenance of the windows, the window AC unit and the cleanliness of the outside of the windows was simply unacceptable.
8.0 Excellent
Pros:
Cons: Hotel just seemed a little outdated but had outstanding service
3.0 Mediocre
Pros:
Cons: We stay two nights here for our anniversary when we had gotten there we check in went to our room and we were given a smaller room than what we payed for. The front desk lady was kind and let us change to the room we payed $564 for. After a few hours being out and about in the city we got back to our room at 9:30 pm by then we were tired and ready to shower an go to bed however our shower wouldn't drain so we went down and told the front desk and they told us they would send someone up right then. We went back up to our room and waited. After a while we went back down because still no one had come up and it was already 10:30. They told us we need to be patient and just wait. After an hour of waiting we were tired and annoyed. We went back down to ask for a room change and they said they couldn't move us at the moment. Lucky after an hour in a half of waiting someone came in to fix it by 11. Over all that was really the only thing that was a let down. The hotel was beautiful and most staff were kind. The rooms were clean.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
With a stay at OYO Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 7.0 Good
Based on 3,697 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.0
Pros: The location was good
Mediocre
2.0
Pros: The one good thing about this hotel was the kindness of the staff and the location in relation to Times Square.
Excellent
8.0
Pros: Location to Times Square was awesome
Poor
1.0
Pros: The location is the only good thing about this hotel.
Mediocre
3.0
Pros: near Square time
Mediocre
2.0
Pros: It's location
Okay
5.0
Pros: Location
Good
6.0
Pros: Location was excellent however rooms are extremely small.
Okay
5.0
Pros: Extremely close to everything
Okay
5.0
Pros: The location was perfect.
Okay
4.0
Pros: The beds were mostly comfortable and free of bedbugs. The location is excellent.
Okay
5.0
Pros: Terrific location.
Details
Reviews
Overall 7.0 Good
Based on 3,697 reviews
Location
9.5
Service
7.7
Food
5.8
Cleanliness
5.2
WiFi
5.1
Breakfast
4.6
Room
3.8
Amenities
3.1
Comfort
2.7
Wellness
1.8
Bar
1.8
Location
9.5
Service
8.0
Vibe
5.7
Food
5.7
Cleanliness
4.9
Breakfast
4.8
Room
3.6
WiFi
3.3
Amenities
3.1
Comfort
2.9
Location
9.3
Service
7.3
Vibe
5.4
Cleanliness
5.0
Breakfast
4.8
Room
3.7
WiFi
3.0
Comfort
2.6
Amenities
2.4
Location
9.6
Service
7.8
Value
7.1
Vibe
5.6
Cleanliness
5.4
Room
3.9
Comfort
3.1
Amenities
3.1
Location
9.4
Service
7.6
Room
3.1
Amenities
2.7
Comfort
2.5
5.0 Okay
Pros: The location was good
Cons: The room was tiny
2.0 Mediocre
Pros: The one good thing about this hotel was the kindness of the staff and the location in relation to Times Square.
Cons: The room was about the size of my master closet at home. The wall paper was peeling, the shower floor was cracked, the carpet was dingy and it was faster taking the stairs than the elevator. This was more like a 1 star hotel.
8.0 Excellent
Pros: Location to Times Square was awesome
Cons: We had to ask for facecloths and cups... none were available in the room
1.0 Poor
Pros: The location is the only good thing about this hotel.
Cons: The staff was not helpful. Parking accommodation was terrible as there was no mention on how to get the hotel rate for parking, got charged full price. The rooms was small but expected for NY. Hotel overcharged is for no reason.
3.0 Mediocre
Pros: near Square time
Cons: extra charge hidden of 35$ for a service that is not offer they said for WIFI but I told them it suppose to be free ,they said yes but you have to pay for its maintenance
2.0 Mediocre
Pros: It's location
Cons: Cheap cleaning supply smell and unclean cleaning equipment, the walls of the hotel look dirty and not maintained. Construction site nearby, lots of jackhammer noise all night long.
5.0 Okay
Pros: Location
Cons: Not 4 star at all. No coffee, room was awful. Could have got much better experience at the same price.
6.0 Good
Pros: Location was excellent however rooms are extremely small.
Cons: The magnetic card reader was defective in our room. Everytime we wanted to enter, we had to go back to the lobby to switch cards. Very annoying and time consuming. Mattress was lumpy and uncomfortable.
5.0 Okay
Pros: Extremely close to everything
Cons: Elevator smell. Tiny rooms . No view.
5.0 Okay
Pros: The location was perfect.
Cons: The room was dreary - poor lighting in both the bedroom and bathroom. Minimum amount of towels in the bathroom. Coffee service was not available on Sunday morning.
4.0 Okay
Pros: The beds were mostly comfortable and free of bedbugs. The location is excellent.
Cons: Tiny tight room with myriad basic maintenance oversights: loose toilet seat, loose faucet spigot, broken tiles, exposed carpet nail strips, pealing wallpaper, etc. Oyo soap is the worst I've ever tried to use.
5.0 Okay
Pros: Terrific location.
Cons: This was advertised as a four star hotel and was not even close. The rooms were small. The bed was lumpy. There was chipped paint and loose carpeting. The elevator was old, slow, and tiny. Mediocre experience though the staff was pleasant.
With a stay at OYO Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, young at heart and utterly cool.
Overall 6.7 Good
Based on 18,233 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: The bed was comfortable and the shower was hot. Fluffys cafe next door was very convenient and had a wide selection. We ate there practically every day.
Good
6.0
Pros: Hotel staff were really nice and helpful. Lobby was beautiful.
Mediocre
2.0
Pros: Staff and location great.
Excellent
9.0
Pros: Cleanliness and location!
Good
7.0
Pros: Being close to subway and central park
Excellent
8.0
Pros: Staff were fantastic. Especially Jay on front desk. Decor was great. Location perfect
Mediocre
2.0
Pros: Nothing
Mediocre
2.0
Good
6.0
Pros: what breakfast
Excellent
9.2
Pros: The bed was really comfortable, the shower was hot and the proximity to Central Park was brilliant.
Mediocre
2.0
Mediocre
3.0
Pros: Nothing. This hotel is a dump. Aside from the hipster lobby and good location this place has nothing going for it. Staff was marginal at checkin, the room was dank and small, the carpet in the hallway was filthy, there was only 1 elevator in service.
Details
Reviews
Overall 6.7 Good
Based on 18,233 reviews
Location
9.6
WiFi
7.9
Bar
6.1
Service
6.1
Food
5.0
Value
4.8
Amenities
4.2
Breakfast
3.9
Cleanliness
3.7
Room
3.2
Comfort
1.9
Location
9.6
WiFi
7.0
Service
6.0
Bar
5.9
Food
5.3
Value
4.3
Amenities
4.3
Breakfast
4.2
Cleanliness
3.5
Room
3.1
Comfort
1.9
Location
9.6
WiFi
6.6
Vibe
5.8
Service
5.8
Bar
5.7
Food
4.9
Value
4.6
Breakfast
4.2
Amenities
3.5
Cleanliness
3.2
Room
3.2
Comfort
2.2
Location
9.5
WiFi
6.6
Service
6.1
Vibe
5.9
Bar
5.6
Food
4.6
Amenities
3.6
Cleanliness
3.6
Breakfast
3.6
Room
3.2
Comfort
2.2
Location
9.1
WiFi
6.4
Bar
5.6
Vibe
5.2
Service
4.4
Value
4.3
Food
3.8
Breakfast
3.5
Amenities
2.9
Cleanliness
2.9
Room
2.5
Comfort
1.7
8.0 Excellent
Pros: The bed was comfortable and the shower was hot. Fluffys cafe next door was very convenient and had a wide selection. We ate there practically every day.
Cons: There was nowhere to put your clothes besides a small closet. The room and bathroom and was very small in general. The tv cable service was not consitant and would not work sometimes.
6.0 Good
Pros: Hotel staff were really nice and helpful. Lobby was beautiful.
Cons: The room was small, lacked some basic amenities and had a full-bodied window looking into the shower and bathroom from the bedroom. Also, the faucet whistled, and I could hear a lot of noises from the outside and other guests.
2.0 Mediocre
Pros: Staff and location great.
Cons: Loss of issues with room, plumbing problems, HVAC problems, cleanliness. Television did not work
9.0 Excellent
Pros: Cleanliness and location!
Cons: Not well marked- at least with the entrance we used there was a small sign identifying this as the hotel but that was it
7.0 Good
Pros: Being close to subway and central park
Cons: When I booked with you it was advertised with a bar ..it was my partners birthday and the bar with a fire looked lovely..very very disappointed when we was told..we would of stayed somewhere different if we know ..an email from you saying the bar area was being renovated would of been nice ..I only use you guys ..this was my first disappointment with booking. Com
8.0 Excellent
Pros: Staff were fantastic. Especially Jay on front desk. Decor was great. Location perfect
Cons: Despite the booking.com website, there was no hotel bar and no hotel restaurant. Huge disappointment.
2.0 Mediocre
Pros: Nothing
Cons: Service was poor. Staff were rude and irresponsible. My room windows need to be fixed. It was super cold inside my room. Nobody attended me whole night. They said there is only 1 engineer for 800 rooms. I slept in cold whole night.
2.0 Mediocre
Pros:
Cons: Ground floor and all that use to be really nice are now really poor and emptied of the very nice decoration that the hotel use to have. No breakfast at all!!!
6.0 Good
Pros: what breakfast
Cons:
9.2 Excellent
Pros: The bed was really comfortable, the shower was hot and the proximity to Central Park was brilliant.
Cons: It was a bit too warm and the air conditioning left me with a dry throat
2.0 Mediocre
Pros:
Cons: The hotel is tired, tired, tired. What once was a bustling, hip and vibrant lobby/bar/rooftop scene is now empty and uninviting as there is now no bar or restaurant/cafe. It is a shell of its former self. Also there were NO facilities at all in the hotel for coffee/tea making not even coffee/tea station in the lobby in the morning or water coolers. To get a hot drink you have to leave the hotel. Drink machines are on each floor. Just like a dorm. Not the standard for the price we were paying. Air-conditioning was noisy and right behind the bed. Sheets were clean but had old ingrained dirt marks on them. I waited 3 days to have my room cleaned as I don't need the linen changed everyday but when they did clean my room the towels were changed but the sheets were not changed. Just the bed remade. My knees hit the wall when I sat on the toilet...do not be taller than 5'8'. This is advertised as full service hotel. It is not. This place needs a makeover or a lower price. 2 stars.
3.0 Mediocre
Pros: Nothing. This hotel is a dump. Aside from the hipster lobby and good location this place has nothing going for it. Staff was marginal at checkin, the room was dank and small, the carpet in the hallway was filthy, there was only 1 elevator in service.
Cons:
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, young at heart and utterly cool.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6.3 Good
Based on 11,185 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great location
Okay
5.0
Pros: The location of this hotel is excellent! It is convenient to many things in Manhattan.
Poor
1.0
Mediocre
3.0
Pros: I liked the location
Mediocre
2.0
Mediocre
3.0
Pros: The location
Good
6.0
Pros: Location
Mediocre
2.0
Pros: Location. Lobby was okay.
Mediocre
2.0
Pros: Location
Good
6.0
Pros: The best part of this hotel was the price, $120 including the resort fee. I want to get a decent hotel in the theater district at that price. Was only staying one night so it was OK. The hotel is in need of a good makeover, the rooms were outdated
Okay
5.0
Pros: The staff was very helpful and attentive.
Mediocre
2.0
Pros: The location.
Details
Reviews
Overall 6.3 Good
Based on 11,185 reviews
Location
9.6
WiFi
6.5
Service
6.1
Value
4.9
Food
4.6
Comfort
4.4
Wellness
4.2
Breakfast
3.8
Room
3.4
Bar
3.3
Amenities
3.2
Vibe
2.9
Cleanliness
2.2
Location
9.8
Service
5.8
Value
4.8
WiFi
4.7
Food
4.2
Wellness
4.1
Breakfast
4.0
Bar
3.6
Comfort
3.3
Vibe
2.9
Amenities
2.9
Room
2.8
Cleanliness
2.2
Location
9.6
Service
6.5
Food
5.2
WiFi
4.7
Comfort
4.3
Breakfast
3.5
Room
3.4
Amenities
2.8
Cleanliness
2.6
Vibe
2.6
Location
9.5
Service
6.4
Comfort
3.7
Amenities
3.4
Vibe
3.0
Room
2.6
Cleanliness
2.1
Location
9.8
Service
5.7
Value
5.2
Comfort
5.0
Room
4.0
Amenities
3.3
Vibe
2.5
Cleanliness
2.1
10.0 Excellent
Pros: Great location
Cons: no complaints
5.0 Okay
Pros: The location of this hotel is excellent! It is convenient to many things in Manhattan.
Cons: The rooms and hallways of this hotel are ancient. I doubt they’ve been upgraded in thirty years. The lack of concern for the rooms was surprising.
1.0 Poor
Pros:
Cons: this is the dirtiest hotel ive ever been in mold growing in the walls and can be seen with the naked eye. there is also a homeless shelter on some of the floors so you are dealing with homeless people
3.0 Mediocre
Pros: I liked the location
Cons: We had to request a second room because the 1st room was nasty; 2nd room had a very bad leak, also an old bag of chips on floor, broken dresser, NO ONE came to room to check leak so we took pictures to TAKE downstairs to show. Horrible Stay!!!!
2.0 Mediocre
Pros:
Cons: The lobby was fine- but other than that- everything seems to be in disrepair. From the carpeting in the halls to the bathrooms (Yuck!) to the furniture in the rooms. I cannot figure out how this place claims 4 stars. Unreal. Never again.
3.0 Mediocre
Pros: The location
Cons: This is absolutely not a 4 star hotel. It's not even a 2 star hotel. It was dated, dusty, and dilapidated. There was black mold in the shower, peeling wallpaper, and dust everywhere. The central air was loud and the walls were paper thin.
6.0 Good
Pros: Location
Cons:
2.0 Mediocre
Pros: Location. Lobby was okay.
Cons: Rooms were not good. Place was dirty. Staff was a bit rude.
2.0 Mediocre
Pros: Location
Cons: Rooms were crummy. Activity in the hall 24 hours a day was loud, busy, frantic. Housekeeping carts were everywhere. It was not restful in any way.
6.0 Good
Pros: The best part of this hotel was the price, $120 including the resort fee. I want to get a decent hotel in the theater district at that price. Was only staying one night so it was OK. The hotel is in need of a good makeover, the rooms were outdated
Cons:
5.0 Okay
Pros: The staff was very helpful and attentive.
Cons: The standard room was small. Things were broken. The bed was dented in and lump sided. Mirror missing on door but knobs still there hanging and my boyfriend hit his toe.
2.0 Mediocre
Pros: The location.
Cons: Yes, cleanliness of the room, no soap in the room, safe that wouldn't close and made it difficult to close the closet door without scratching it, and wall paper coming off the wall.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5.8 Okay
Based on 55,562 reviews
All reviews
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Good
7.0
Pros: Location was perfect, across the street from Madison Square Garden and Penn Station.
Mediocre
3.0
Pros: Location
Good
7.0
Pros: Central location. Clean rooms.