Clean and convenient
Firm, thin mattress with too many decorative pillows
Got a great deal. Very clean, great staff, great location, would definitely stay again.
Our room was very clean and a very nice size.
Big construction project going on next door -very noisy at 7 am. Also, mattresses are tired and saggy.
Another great stay at the Lucerne
I've stayed at the Lucerne multiple times, and it is consistently a great hotel on the upper West Side. Rooms are comfortable, staff great, and overall just a very nice experience
Recently renovated and beautifully done. Every detail was very carefully thought out and the crown molding in the room and hall are gorgeously done! A lovely place to stay.
Overall a good say
Very clean room in a relatively quiet part of the city.
Shower flooded the bathroom upon showering. Not a big deal, but had to clean up the bathroom after a shower.
Great location. There were lost of restaurants within walking distance. The subway is one block away. It is a beautiful building.
It was NYC-hotel to an extent - small elevators, fairly small room but not too small.
small lobby-no lounge
With a stay at The Lucerne Hotel in New York (Upper West Side), you'll be a 3-minute drive from Central Park and 5 minutes from Lincoln Center. Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Based on 3,346 reviews
Bar and Beverages
Policies vary by room type and provider.