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New York hotels near Ground Zero
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Best New York hotels near Ground Zero
Located in Battery Park City, this luxury hotel is within a 10-minute walk of One World Trade Center, Hudson River Park and The Oculus. National September 11 Memorial and Brooklyn Bridge are also within 2 mi (3 km). World Trade Center Station is 8 minutes by foot and Park Pl. Station (Church St.) is 9 minutes.
Overall 9.2 Excellent
Based on 551 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Due to COVID, we had to cancel at the last minute. The staff at Conrad was not only understanding, they waived all fees. Their professionalism and courtesy were outstanding, even in this very difficult time. I look forward to rebooking a stay with them and experiencing their hospitality in person.
Mediocre
2.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Loved the big huge rooms for NYC.
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.3
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Pros: Liked all except conference facility.
Cons: Hotel was great. Meeting room was bad. Seats may have been most uncomfortable seats I have ever sat in at a conference.
Excellent
8.2
Pros: architectural aspects of lobby and room. Location, location, location.
Excellent
9.7
Pros: The rooms are very nice and comfortable. The staff was extremely helpful and professional. The breakfast was top notch. I would have loved to stay longer.
Excellent
10.0
Pros: Spacious rooms. Great products. Awesome shower.
Cons: Wish there was a coffee shop or starbucks in lobby
Excellent
10.0
Pros: Loved our deluxe suite room that had sliding doors which kept each room very quiet even when watching tv with the volume turned up in one room. The push button controls were really cool for the lights and privacy settings. Enjoyed the free breakfast at Atrio and the friendly service from everyone there especially the host. The front desk staff were extremely friendly and were able to accommodate a late checkout of 2pm for us. Appreciated the unique designs and architecture of the hotel. Liked that it was located right next to the World Trade Center, and of course Shake Shack. Liked using the exercise room and business center which were very clean and well maintained. Overall it was a very relaxing and pleasant stay.
Cons: Nothing really except that there was no swimming pool or entertainment room with a pool table or table tennis.
Excellent
10.0
Pros: Beautiful hotel. Excellent service. Dramatic building and interior.
Cons: Clunky internet sign on. Limited to 2 devices per room.
Excellent
10.0
Pros: Location, facilities & service outstandingn
Cons: Nothing
Located in Manhattan, this luxury hotel is within a 10-minute walk of South Street Seaport and One World Trade Center. Brookfield Place and Brooklyn Bridge are also within 15 minutes. Fulton St. Station (Nassau St.) and City Hall Station are within a 5-minute walk.
Overall 8.9 Excellent
Based on 589 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
9.4
Excellent
8.0
Excellent
10.0
Pros: Everyone was amazing they even got my dresses from my car that was valeted and brought them to our room. It was overall a great stay. Thank you !
Excellent
10.0
Pros: Beautiful hotel. Great value for the money.
Cons: I was in a room with construction outside, but it wasn’t too bothersome.
Excellent
9.7
Pros: The room was absolutely beautiful
Cons: The construction
Excellent
8.5
Pros: Location. Black cat lounge. Atrium. Internet was steady and reliable.
Cons: Brighter lights in room (couldn’t read a book). Business center to allow printing of boarding passes would hav bee nice. Shower head yielded weak stream.
Excellent
10.0
Pros: The staff was helpful and responsive. The hotel was really beautiful and very clean. Turndown service with water and chocolate was a nice treat. We would definitely stay at the Beekman again!
Cons: Everything was perfect.
Excellent
10.0
this is a 5 star hotel that actually is 5 stars; look, feel, service, everything. Everyone was fantastic.
Located in Chinatown, this luxury hotel is within 1 mi (2 km) of Federal Reserve Bank of New York, Brooklyn Bridge and New York Stock Exchange. New York University is 1.2 mi (1.9 km) away. Grand St. Station (Chrystie St.) is 5 minutes by foot and Canal St. Station (Lafayette St.) is 6 minutes.
Overall 8.7 Excellent
Based on 1,220 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.1
Pros: Everything is new. Decent quality workmanship that cuts no corners.
Cons: Getting charged for items I didn't use.
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The moment you walk in the place they greet you with a smile, ask if you need anything or a drink of water. Help you with anything you want and then let you know about their rooftop bar and assist you with whatever you need. Love this place. They should pay their staff more. Rooms were beautiful and comfortable.
Cons: Absolutely nothing.
Excellent
10.0
Pros: Loved it!
Located in Manhattan, this hotel is within a 5-minute walk of National September 11 Memorial and Wall Street. One World Trade Center and Battery Park are also within 15 minutes. Rector St. Station (Greenwich St.) and Rector St. Station are within a 5-minute walk.
Overall 8.5 Excellent
Based on 3,389 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.6
Pros: Modern and clean. Very secure.
Excellent
8.5
Excellent
10.0
Okay
4.5
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
8.8
Good
6.0
Pros: Location was best for business.
Cons: Location
Okay
5.7
Pros: Hotel was good but service not what was expected delay in releasing car from valet parking
Cons: Bad customer service
Excellent
10.0
Pros: Clean rooms, the staff was incredibly helpful and very friendly (gave us an upgrade, too!), great price, rooftop restaurant/bar had great views and a nice happy hour.
Cons: There is a lot of construction near Ground Zero which can make it a little noisy during weekdays, but obviously that's not their fault and it really wasn't anything terrible. And over the weekend there was no noise at all.
Excellent
9.1
Pros: We picked the hotel because of its price and location. Very nice design, clever use of space. We had a handicap accessible room and it worked great.
Excellent
10.0
Pros: We had a wonderful stay at the hotel- It was very close to the 911 memorial and the Brooklyn Bridge where we were touring. The rooms were on the small side but very comfortable and clean and modern. All possible accommodations were even in the small space. Staff was lovely and the dining room at the top of the hotel had a great view.
Cons: Breakfast was great- food good and the views unbeatable- however the staff was little unprepared. Omelet station ran out of gas- food took a little while to get replenished - All in all everything was corrected and since we were in no hurry- it wasn't really a problem.
This family-friendly New York hotel is located in the historical district, within a 5-minute walk of 5th Avenue and Washington Square Park. New York University and Bleecker Street are also within 10 minutes. W 4 St. Station and New York 9th St. Station are within a 5-minute walk.
Overall 8.5 Excellent
Based on 718 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Charming and friendly. Very clean and comfortable.
Mediocre
2.0
Good
6.0
I LOVE the Washington Square Hotel, and it’s my default choice whenever I’m in NYC - the location is perfect and on every stay until now everything has been great. But they now not only no longer include a light breakfast in North Square, but it’s not even open during the week. When it is open at the weekend, they don’t include breakfast. The gym was closed and rooms aren’t serviced unless you’re staying for more than 3 days (I’m fine with this in the interests of sustainability). Overall it just felt as if it had lost a little bit of what made it amazing.
Excellent
8.8
Pros: Location, breakfast and pleasant staff
Cons: Older hotel needs some upgrades like soundproofing, bathroom refresh, bathroom fan.
Excellent
8.2
Pros: Location, location, location ~ hard to find hotels in this part of the City and we prefer it to the more touristy areas. There is a plethora of great restaurants, easy walks to the Hudson River Parkway, the High Line, the Whitney, and very convenient subway stations. Comfortable King bed and decent sized bathroom Able to control room temperature Clean Liked having the Keurig coffee in the room
Cons: We had no complaints, other than how expense all hotels are in NYC. Our cost was about $333 per night. Don't get too excited about the free continental breakfast.
Excellent
10.0
Pros: Sweet location, neighborhood feeling. Near Subways. Walk to many restaurants. Nice staff.
Excellent
8.5
Pros: The Staff was extremely helpful and kind, letting me check in a little early and gave me a 1 hour later check out the next day too.
Cons: The bed was crazy firm. Like ... maybe good for your back but sort of shocking. (full bed)
Excellent
8.5
Pros: Location is perfect for a visit with my daughter, who attends NYU. Close to the subway, too. Room was comfortable and bathroom was much bigger than expected. Breakfast was good, too. Staff was very nice and helpful.
Excellent
9.7
Pros: The location of this hotel is absolutely perfect. The staff are incredibly helpful and friendly, willing to assist with anything. They gave us a late check on our last day which was especially kind of them. The rooms are very large and the shower is one of the best I've experienced. We did not visit the on-site restaurant so we have no comment on that.
Cons: It's long past time that the window air conditioners are removed. And new windows may be required. Whether it's the old windows, or the lack of a seal around the air conditioners, you hear a lot of street noise. It actually seems like your windows are open when they are closed, because the noise is so clear. It would not stop us staying there again; it's just a comment.
Good
7.9
Great location for nearby nightlife fun. Friendly staff and overall charming look and feel.
Good
7.7
Pros: Great location.
Cons: Room was very dark. No natural light.
Located in Manhattan, this hotel is within a 15-minute walk of New York University, 5th Avenue and Washington Square Park. Union Square Park and Bleecker Street are also within 1 mile (2 km). Prince St. Station is only a 2-minute walk and Broadway - Lafayette St. Station is 4 minutes.
Overall 8.6 Excellent
Based on 94 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: Everything... Discreet. Wonderful location. Staff were fabulous.
Located in Midtown, this luxury hotel is steps away from New Amsterdam Theater, Times Square and Madame Tussauds Wax Museum. Broadway and Bryant Park are also within 5 minutes. Times Sq. - 42 St. Station is only a 2-minute walk and 42 St. - Bryant Pk. Station is 4 minutes.
Overall 8.4 Excellent
Based on 1,255 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Large bath sheets When I called guest services they answered using my name Staff very friendly and so helpful
Cons: Shower could do with more pressure
Excellent
9.4
Pros: Once you get past the unprepossessing lobby, the hotel is really excellent. We were upgraded to a junior suite, which was large, comfortable and well-appointed. It was bitterly cold so we ate in the hotel, choosing the bar's little plate menu over the Vlentine's Day special menu; each choice was delicious. Large, contemporary bar and restaurant (maybe showing a little wear on the cushions) and excellent service. Location, right on the corner of Times Square, can't be beat if you want to be in the middle of it all. Not cheap, but we weren't on a penny pinching trip. Worth every penny. Special mention to the concierge for fulfilling a couple special requests.
Cons: As noted, the lobby is decidedly underwhelming although the staff was friendly and helpful. Otherwise, no complaints!
Excellent
10.0
Pros: Clean spacious rooms, good service, not great wi-fi
Excellent
8.0
Pros: The location is spot on, the rooms are clean, quiet and comfortable. The check-in/out is easy and the personnel is corteous; we had t use their concierge services twice and they were friendly and prompt.
Cons: Given the hotel class and its prices few things could be better, like a Nespresso machine in the room (very common these days even in 4 stars environments) - a greater selection of TV channels would also ber good. Therer's a Samsung tablet in the room, but you can't really do much with it. On arrival with luggage etc. we had to open the doors ourselves - minial as it may sound, when you're loaded with luggage opening a heavy door isn't that easy especially when you se the door men happily chatting inside.
Excellent
8.0
Pros: The Knockerbocker was a very nice hotel with a great location. My only complaint was the day that we left, we stored our bags for a few hours. When we came back to pick them up, it took 20 minutes or so to get them. I had to catch a flight. The front desk was unapologetic about it. They just stood at the desk, while customers waited and were dissatisfied. They need to make sure they are staffed properly at a busy time, and if not, other staff should pitch in. It should be a group effort, because it makes the hotel better as a whole.
Excellent
9.7
Pros: 2 queen beds made this hotel perfect for our family of four. Located right on Times Square, the hotel held our bags after checkout while we went across the street to see a Broadway show.
Good
7.1
Pros: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien
Cons: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.
Excellent
10.0
Pros: We came for the birth of my first grandchild.the hotel is very modern and sleek. Our room was large and well appointed with all of the modern technological conveniences. The mattress was very comfortable with high thread count linens. The bathroom was large and had more bath accessories than I have ever seen. I.e. Cuff links, tooth brush, paste, etc. I loved the large soaking tub. We never heard any outside noise even though this hotel is located in Times Square From the front desk to the doorman, the service was incredible. Leilani, one of the managers even gave us a gift for the new baby. I would highly recommend this hotel!
Excellent
10.0
Pros: Great place to stay. Very sheik and hip. Roof Top Bar is out of this world!!!
Excellent
10.0
Pros: Impeccable service Immaculate rooms Excellent location between Times Square and Bryant Park
Cons: Can't complain about anything.
Excellent
9.7
Pros: The renovation last year really upgraded this NYC classic. Now the interiors are just as lux as the classic facade. Great location in Times Square but quiet and tranquil retreat inside. Great service and really friendly staff. We enjoyed our girls weekend immensely.
Cons: Avoid if you don't like fighting through crowds at Times Square.
Located in Upper West Side, this eco-friendly hostel is within a 15-minute walk of Central Park and Columbia University. Mount Sinai Hospital and Beacon Theater are also within 2 miles (3 km). 103 St. Station (Broadway) is only a 2-minute walk and 103 St. Station (Central Park West) is 7 minutes.
Overall 8.3 Excellent
Based on 8,183 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Cons: Receptionist a little slow
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
9.7
Excellent
10.0
Okay
5.7
Excellent
9.7
Pros: + Convenient location near 1 line or just a bit further to B and C lines + Locker was larger enough for 1 backpack, a grocery bag of stuff, and a medium-sized duffel bag. And still extra room, too! + All staff I encountered were really nice and helpful! + I left my pants in the shower stall for probably over 12 hours and they ended up in the lost and found. What a bonus! + Chargers *inside* the lockers and near the bed are super helpful and pretty safe
Excellent
8.0
Pros: Great place to stay if you are traveling alone to NYC
Cons: Na
Excellent
10.0
Pros: Nice staff, good location, very clean, hip vibes
Located in Manhattan, this boutique hotel is within 1 mi (2 km) of New York University, One World Trade Center and National September 11 Memorial. Federal Reserve Bank of New York is 1.3 mi (2.2 km) away. Canal St. Station (Varick St.) is only a 2-minute walk and Canal St. Station (W. Broadway) is 6 minutes.
Overall 8.1 Excellent
Based on 2,692 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Pros: Modern, extremely clean, chic, efficient use of space, great service, loved the late checkout.
Good
6.0
Excellent
9.4
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
9.4
Excellent
9.7
Okay
4.5
Pros: Everything their staff
Cons: We need courtesy water bottles
Excellent
9.7
Pros: Like location and staff are so accommodating.
Excellent
8.2
Pros: Very clean, modern with good bed and linens. I appreciated having the charger and internet access. Well located for lower Manhattan and near public transportation. Friendly staff who truly try to be helpful. Unusually small, but perfectly adequate room. Good restaurant.
Cons: No good place to hang bath towels to dry them so asked to have them changed each day. No magnifying mirror nor place to hang small personal laundry.
Excellent
8.2
Pros: The hotel reception was excellent, did not encounter a single staff member that was unpleasant. Hotel room was nice and comfortable.
Cons: My complaints are minor. The fact that the food in the lobby is so expensive was a let down. I also didn't like the shower curtains because they kept falling down. My last complaint is that I didn't like the way the body wash, shampoo, and conditioner were placed.
Excellent
10.0
Pros: The Ambiance was beautiful and the staff
Excellent
9.4
Pros: Hotel is modern. There's a free happy hour for guests which is lovely (Resurrection in expensive New York). Bed was comfortable.
Cons: Smaller rooms, but I guess this is typical of NYC. I didn't like how the shower was open to the room.
Located in Manhattan, this hotel is within a 10-minute walk of Wall Street, National September 11 Memorial and One World Trade Center. Battery Park and Pace University are also within 15 minutes. Rector St. Station (Greenwich St.) and Rector St. Station are within a 2-minute walk.
Overall 7.9 Good
Based on 8,204 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Good
6.8
Pros: The toilet did not work and the desk sent someone up from engineering within 10 minutes.
Good
7.4
Pros: Price was good
Cons: The bed was not the best.
Good
6.0
Excellent
8.2
Excellent
10.0
Excellent
9.4
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.8
Good
6.5
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
Good
7.7
Excellent
8.0
Excellent
10.0
Pros: Clean, comfortable and convenient to everything
Excellent
9.4
Pros: Very nice stay. Almost my dream hotel room.
Cons: The vendor machine at 10th floor doesn't work.
Excellent
10.0
Pros: Bed was comfortable
Excellent
8.8
Pros: Really impressed with the smart, switched on staff. Just such nice people. What I liked about Holiday Inn is it felt honest, not trying to hustle a couple of dollars more out of me. Just good all around quality. For this reason I will definitely stay again.
Excellent
9.7
Pros: I liked that the beds were extremely comfortable, the bathrooms were beautiful. The staff were very nice in giving directions and staying on the phone to help me, I was traveling from Seattle. You're close to JFK by taking the A from Fulton street subway which is close. Cons, the hotel has 50 floors and only 3 elevators, long wait at times not such a big deal. And there's no microwaves of fridges so it's not an extended stay Overall if you are here for business or a short stay this is a great hotel. It's not too loud outside either
Excellent
9.7
Pros: King bed room on 39th floor at Holiday Inn Express located at 99 Washington Street in the financial district of New York City. Room was small but cozy with a comfortable king sized bed, a medium sized flat screen TV, good towels (not the scratchy thin kind you sometimes get at lesser hotels) toiletries (shampoo, conditioner and lotion). Plenty of outlets to charge whatever devices you may have and our room had a nice enough view too. Friendly staff. When checking out, we asked the desk woman if we could possibly leave our duffel bag while we walked around the city for a while and she was very accommodating with a pleasant smile and demeanor. My wife and I agreed that she seemed like the perfect employee as you'd see in a commercial. Smiling genuinely, appearing very neatly dressed and helpful to customers. Job very well done.
Cons: Noise outside our room door. The ice machine was right by our door as were other room doors. We very clearly heard someone getting ice as if they were in our room with us and we heard a couple speaking as they entered their very nearby room but each incident occurred only once so it didn't really bother us or take away from our otherwise very good experience.
Excellent
10.0
Pros: We arrived very early New York morning The hotel gave us a beautiful and very soon we got our room. Very nice hotel, our room too. Very comfortable, new and inviting. We were assisted by representatives of all that we had to receipt and received excellent service and answers to all our questions. We would be happy to stay at the hotel, even when we get next time.
Okay
4.8
Pros: The view from my room
Cons: The smoking floor, the wake up call that never happened, the false advertisement for valet parkind.
Okay
5.4
Pros: The room was VERY small... but nicely equipped and comfortable.
Cons: ELEVATORS.... this was ridiculous.. they only have 3 elevators for 50 floors and each one hold about 4 grow adults. IF you stay here be prepared to wait 20 min for an elevator to go anywhere. Will NOT stay her again for this reason alone.
Okay
4.2
Pros: Location is the best thing about this hotel. Hotel was very clean.
Cons: Rooms are too overcrowded. Can barely walk around my room. Very small rooms make me feel very clostophobic. Workers misinformed me about parking and had to pay full price for parking instead of getting discounted rate.
Excellent
8.0
Pros: Location to major tourist attractions a huge plus! The 9/11 memorial and Statue of Liberty close by. Access to the subway is also walking distance.
Cons: The room was small. The bathroom was even smaller. Could barely close the door once you step in. The elevator took forever to get to my floor. Over 10+ minutes. When the elevator doors finally opened, it's packed with people. I had to go down 13 flights of stairs with luggages! Not happy at all!
Good
7.4
Cons: the bathroom flooded every time i showered
Excellent
10.0
Pros: The location was great! Everything was at walking distance!
Cons: The check out too early!
Good
6.5
Cons: A little noisy at night with doors slamming. Cramped room.
Excellent
9.7
Pros: Staff was very friendly and helpful.
Excellent
10.0
Pros: I enjoyed the modern room style and the view of the city.
Excellent
8.8
Pros: The location was prime. Especially if you're staying in the area for buisness. View was amazing. Staff was VERY friendly. Left some medication in my room after check out and they let me back into the room to grab it. The staff could work on giving better directions, but they were friendly and eager to help. Everything was clean and new. Also was nice cherry on top to be able to stay you've stayed at the tallest Holiday Inn in the world. Bar area was nice and bartender was friendly and offered us a free drink. Would certainly recommend this hotel if you're staying in the Financial District of Manhattan.
Cons: The room was small. The king size bed took up about half the room, but we were only staying a night so we didn't mind. Also, the parking was a few blocks away, not well marked and a bit pricey (it is NYC after all). It was a bit of a hike to get to Central Park, Times Square etc. but the Statue of Liberty and 9/11 memorial/Freedom Tower are a short walk. No need for a cab or subway.
Excellent
8.0
Cons: Bathroom design is too crampy, no place to put extra toiletries. there was no refrigerator in my room.
Excellent
8.5
Pros: Convenient and clean.
Cons: The rooms were a bit smaller than What I was use to.....but comfortable bed
Excellent
10.0
Pros: Staff were very nice and friendly. The hotel is very centric and well located. I will definitely go back here on my next NYC trip
Located in Manhattan, this hotel is within 2 miles (3 km) of Washington Square Park, New York University and National September 11 Memorial. 5th Avenue and One World Trade Center are also within 1 mile (2 km). Canal St. Station (W. Broadway) is only a 2-minute walk and Canal St. Station (Varick St.) is 4 minutes.
Overall 7.9 Good
Based on 2,687 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
9.1
Excellent
8.0
Excellent
8.0
Excellent
8.2
Excellent
9.4
Excellent
10.0
Pros: Very nice view. Very friendly environment. We asked for a late checkout and they were able to extend it up to 2pm. Thank you.
Okay
4.0
Our room had obviously not been cleaned before our arrival (tons of dust) and they did not clean it at all after the first night! The shampoo dispenser was broken and there were no tissue papers. We told the front desk and they were really uninterested in fixing any of it!
Excellent
8.0
Pros: Friendly staff Spacious bathroom Good location
Cons: No turndown service Odd odor in the hallway, panels along floor were flaking, mid-renovation?
Excellent
10.0
Pros: This is a nice hotel with small but well-designed rooms and a wonderful club lounge with views of downtown NY all the way up to the Empire State Building. It's a Sheraton and really fits comfortably within the Sheraton brand - so what you'd expect from a Sheraton is all there - plus the beautiful club lounge.
Cons: If you have to park, it's expensive. We didn't have to use their service as we stayed Saturday night and you can park in NY on Sunday.
Excellent
10.0
Pros: Second time staying here in 3 months. Love the location and quality. Able to check in early and check out late this trip, which really helped our itinerary (was rushing into town to go straight to my workshop, so it was nice to check in quickly and be able to put bags in room instead of leaving with concierge). Also was able to upgrade to a king bed since my boyfriend came down with me last minute. Staff was super accommodating. Close to 1/2/3 and C/E trains, as well as a couple blocks from 6/N/R/Q/W trains, so it was easy to get around to east or west side. I'm a light sleeper and find these rooms to be on the quieter side (we were facing the back of hotel, which faces downtown).
Cons: No fridge in room. Definitely a business feel to hotel, but didn't really make a difference to me. In fact, I chose the Sheraton bc in NYC hotels can vary widely and I found that chain hotels give a good consistent experience no matter the location.
Good
7.4
Pros: really quiet
Cons: room did not get cleaned till 6
Excellent
10.0
Pros: Great location in soho. Staff was very helpful and parking easy. The room was clean and new. A great view with very clean sheets and duvet. A good mattress Bathroom was new and clean. Room was not big but neither was the price tag. Liked it much better than the soho grand that shows it's age
Okay
5.7
Pros: Good location
Cons: Really small towels Cleaned room at 8pm
Excellent
8.2
Cons: The hotel just seems outdated. Needs a renovation and the lobby is super dark.
Excellent
10.0
Pros: Very nice staff, clean hotel, type fancy and would recommend anyone to stay. Great area and very close to the train station.
Excellent
9.3
Pros: Location is definitely a plus. Comfortable hotel overall
Excellent
10.0
Pros: Front desk employees were awesome and so helpful! Very minor issues (light burning out) were addressed immediately.
Cons: The restaurant attached to the hotel has no affiliation with Sheraton but we didn't like it- they were rude and took advantage of us.
Okay
4.8
Cons: This hotel has an attitude of over pricing everything, adding on fees including tips (that frankly aren't deserved) and having a staff that doesn't do much. When I checked out the man at the desk was flat out lying to the woman he had on the phone and when he hung up I said "Well she's going to be disappointed" and he smiled and laughed. That's what you're going to get here.
Okay
5.7
Pros: Location was close to everything. Bed was comfilortable. Amd room was clean. I
Cons: When cleaning the entrance keep the closet room closed and do not leave mop and cleaning stuff unattended in the entrance. The front desks was unorganized. No welcome hello. Overall things did not look well organized. I would exoect the manager to keep an eye on all details. Very basic bedroom decor, no drawers for storage.
Located in Manhattan, this hotel is within 2 miles (3 km) of New York University, 5th Avenue and Washington Square Park. Union Square Park and Brooklyn Bridge are also within 2 miles (3 km). Essex St. Station is only a 2-minute walk and Delancey St. Station is 2 minutes.
Overall 7.9 Good
Based on 695 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: The Area, I grew up there, lived there 38 years
Excellent
8.2
Good
7.7
Excellent
10.0
Excellent
8.8
Good
7.7
Excellent
10.0
Excellent
8.5
Good
7.7
Good
6.0
Pros: Nice staff, clean rooms in good condition. Courtyard. Subway is very accessible
Cons: Bridge traffic and unattractive street area.
Good
6.0
Pros: Good location, clean room
Cons: Small bed, not "king sized"
Excellent
9.0
Pros: I rarely write reviews but our stay at Hoilday Inn LES was perfect as it was three blocks away from my family we were visiting. We booked two rooms for the price of one boutique hotel in the neighborhood. The rooms were clean and modern. I've stayed in luxury hotels like the Ritz and boutique hotels like the Kimptons. This Holiday Inn room reminded me of the W Hotel in San Francisco (size, style, etc. less one down comforter). The staff was always courteous and helpful. Free WiFi! could use their "e-room" to use computer or print boarding passes. Free complementary toiletries if you forgot something. Air conditioner was amazing. Showers and water pressure were awesome. Room was very quiet. This will be our go-to hotel from now on in NYC.
Located in Manhattan, this luxury hotel is within 2 mi (3 km) of New York University, 5th Avenue, and Washington Square Park. Union Square Park and Brooklyn Bridge are also within 2 miles (3 km). Delancey St. Station is only a 5-minute walk and 2 Av. Station is 6 minutes.
Overall 7.8 Good
Based on 936 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
There’s is a nightclub on the 15th floor. The bass and music is comically loud and can be heard blasting all night many floors away. I’m not sure how this hotel is a viable business! Don’t stay here if you want any sleep.
Excellent
9.4
Okay
4.0
Pros: Check in
Cons: Check out service, lack of cooperation, not nice,
Excellent
10.0
Excellent
9.1
Excellent
10.0
Okay
5.4
Excellent
10.0
Excellent
8.0
Good
6.5
Cons: Very loud lounge, key didn't work consistently, have to go up to lounge, then down to entry For millennials is the vibe
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.1
Excellent
10.0
Good
7.7
Pros: Breakfast was mediocre. Dinner was ok but the wait staff needs to pay more attention to details. And the customer. When they delivered dinner they dropped the plates and disappeared. We didn't even have a chance to ask for silverware, which one of us was missing. We shared until we could get someones attention. Not an easy task here as they seem to go with the NYC theory, Don't make eye contact. When we were finished I asked the wait staff for our check (I hadn't seen our waitress in a while). We waited, and waited, and waited. I finally saw our waitress by the bar so I went over and asked for the check. All in all, a mediocre experience. The only plus is the location. I won't return. Not really worth the $$$.
Cons: Breakfast, Dinner. The pool is only open until 7PM. This is NYC. You know, the city that never sleeps? I guess the pool gets tired early.
Excellent
9.1
Pros: Great look, great location. Clean, modern rooms. Perfect for me
Cons: Last night of my stay, my floor (9th) turned very noisy. Not just in rooms but up and down the hall. Younger crowd yelling to each other, etc. Felt like I was trying to sleep in the middle of a frat party! This was between 1-2am and went on for quite some time. It would have hoped someone would ask them quiet down on room levels.
Excellent
10.0
Pros: We found the staff was helpful. We liked the location. The hotel is well appointed. When we pointed out a minor problem with the elevators, we were given a 4PM checkout at no additional cost. We will dedefinitely stay there next time we come to NYC!
Excellent
9.7
Pros: I didn't do a ton of research on Hotel Indigo before booking my stay and arriving at the hotel. We were in NY for a wedding and we received a discounted room rate as negotiated by the groom. When we arrived we were pleasantly surprised. The hotel is hip and clean and in a great location. The proximity to Katz's is worth it. There is also really great coffee in this neighborhood. Try Ludlow right across the street from the hotel or Cafe Vita only a few blocks south. I would say the due to the room rate discount we were pretty lucky with the price we paid as the hotel was booking around $500 per night (their regular fee). I would say that $500 is over priced for that hotel but $350 or lower is a great deal.
Cons: Because there is a seemingly popular bar on the 15th floor of hotel you can run into some characters when it is just time to go to bed. Also when coming back home for the night the door man acts as security so you have to your room key on you in order to just get through the door. The receptionist warned us about this so we were prepared but I thought it was a little annoying. However as a guest of the hotel you get restaurant and bar privileges so there is no wait for you to get in.
Excellent
10.0
Excellent
8.0
Pros: Location was great with a lot of varied night-life options. Terrace bar and pool is something to check out for sure.
Cons: A/C worked well but was very loud especially with something loose inside that made a clunking noise constantly while the A/C ran. I called down after the first night to see if could be addressed. Engineering was sent while we were out but the problem wasn't fixed. We got in too late to deal with the second so had to try prob a chair against it to dampen the noise :(
Excellent
10.0
Pros: The views are stunning. The location is convenient and is near amazing restaurants and shops. Very local NYC feel.
Cons: Little hard finding the front desk (on 14th floor)
Located in Greenwich Village, this hotel is within a 10-minute walk of Whitney Museum of American Art, The High Line Park and Chelsea Market. Bleecker Street and Chelsea Piers are also within 15 minutes. 8 Av. Station (W 14th St.) is 9 minutes by foot and 14 St. Station (8th Av.) is 10 minutes.
Overall 7.7 Good
Based on 2,263 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
3.9
Loud. If it’s not the ballroom then it’s the traffic noise. Won’t come again.
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.2
Excellent
9.7
Good
6.8
Excellent
9.7
Excellent
10.0
Okay
4.2
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
8.5
Excellent
9.4
Excellent
8.0
Excellent
9.4
Excellent
8.2
Excellent
10.0
Pros: Staff , the rooms, the amenities.
Cons: The Wi-Fi was terrible
Excellent
10.0
Pros: Love the location beautiful old building and great area
Cons: the room was a slight small
Excellent
8.8
Pros: The room was the perfect size for just me.
Cons: A more comfortable mattress. Air conditioning in the hotel hallways and shared bathroom. A regular shower with good water pressure... I get that the rain fall showers are popular but not everyone can stand directly under the water.
Excellent
8.5
Pros: Very charming, cute bunk rooms, very clean, nice staff, excellent service.
Cons: Even though it was winter, the rooms were warm & the AC didn’t work well. The hotel bar is expensive, but it normal for NYC I suppose.
Excellent
9.4
Pros: I've stayed in several of New York's cheap hotels while on business. The Jane trumped them all on hospitality and cleanliness. The single room is charmingly arranged with wood paneling and brass decor. The shared bathrooms are stylish and always clean. The pastry shop downstairs makes great croissants, and the bar has a great vibe.
Cons: Obviously the rooms are small (though well laid-out). It's also a little farther off the beaten path from a subway stop. No sinks in the room can be inconvenient, but the bathroom is nearby, so wasn't a problem.
Excellent
10.0
Pros: Adorable little old-fashioned boutique hotel. We had a bunk bed room and it was still cozy. The showers were also great for being communal! Everything was perfect in our eyes.
Excellent
8.8
Pros: Clean. Great staff. Great location.
Cons: Nightmares. Jk. It was all good
Good
7.4
Pros: cute hats retro fun good location quiet
Cons: beds a bit uncomfortable couldn't find the shared bathroom(s) at first very small room
Excellent
10.0
Pros: Clean restrooms, deposit box, great location, near to a metro station, near to restaurants and a cvs pharmacy.
Excellent
9.4
Pros: Great location Neat atmosphere Good price
Excellent
9.4
Pros: I read the reviews before our stay and was pleasantly surprised at how lovely the entire experience was. The staff were all friendly and had a sense of humor. The room was small as expected, but we didn't plan on spending an extended time inside. The bathrooms were clean and there are two hair dryers so no need to pack one. We took bicycles out on one day and had a blast. The neighborhood is quiet although there is plenty to do. I would recommend The Jane to those traveling alone or as a couple. There is space for luggage but not much else. The photographs are an accurate representation of the rooms.
Cons: The only negative was the mattress. Mine was lumpy but I slept fine. My companion did not notice anything with his so it may just be a personal preference.
Excellent
9.1
Pros: Welcoming staff, best value in Manhattan for a solo traveler. My cabin was shipshape when I arrived, and my bunk was comfortable all night. In the morning, a private shower/dressing room was ready when I was. The cafe was convenient, with French coffee, a French croissant, and French service (pleasant, but a bit blasé--French, you know). Merci bien.
Cons: [This interface doesn't work on my iPad. Cannot uncheck items describing my visit.]
Excellent
9.7
Pros: Cool history, clean rooms, good facilities. My only complaint is that my room was really hot. Luckily opening the window helped a lot
Excellent
10.0
Pros: I loved this hotel! The staff were incredibly friendly and helpful, the rooms were cozy, and the bed was actually comfortable! The bathrooms, although shared, were clean and convenient. The location was perfect. Having my own individual AC unit to regulate the temp in my room was a definite bonus. I will be staying here again for sure!!
Excellent
8.5
Pros: Great in west village neighborhood close to everything & great shopping & restaurants!
Cons: I brought my roller to help me walk around the city, stairs to get up from door and lobby sometimes inconvenient, staff always there to help but at times there should be a ramp or something like that I could get up to get around from street to lobby on my own.
Excellent
9.4
Pros: Literally feels like renting a bunk on the Titanic.
Cons: Co-ed bathrooms, eek!
Excellent
8.0
Pros: This place is priced right. It's not quite high end, but it's a big step up from the average NJ motel. The single I stayed in was exactly as described. About the size of a walk in closet, I nevertheless slept in comfort and didn't mind the bathrooms down the hall which were clean. As a nice touch, they provide slippers for walking back and forth. Very friendly and helpful staff.
Cons: The room was a bit musty. The whole place could use some airing out. But hey, it's historic!
Excellent
8.5
Pros: Rooms are very small, like ship cabins, but well-designed and solidly built. If you can adjust your expectations to the size (think "ship cabin"), it is quite enjoyable for short stays. Location is excellent (just 2 blocks from the Whitney, south end of the Highline Park, and meatpacking district. WiFi is reliable and solid.
Cons: WiFi requires an annoying daily log in. Price is not cheap, but you'd be hard pressed to find a better deal in Manhattan.
Good
6.5
Pros: The location is its strongest point as it was walking distance to tourist attractions like 911 memorial Wall Street and just one subway to others like Times Square Rockefeller et al it was shared bathroom was really worried about that but truth be told they were sparkling clean at all times including the toilets. staff was friendly also
Cons: Had this damp smell in the corridors plus the standard room was quite small but hey if all you need is just somewhere to lay your head after a hectic day of sightseeing and shopping or freshen up between sightseeing(s)- definitely the place to stay I mean it's good if stay-in is minimal plus the location is just very spot on.
Located in Manhattan, this luxury hotel is within 2 mi (3 km) of New York University, 5th Avenue, and Washington Square Park. National September 11 Memorial and One World Trade Center are also within 1 mile (2 km). Canal St. Station (Lafayette St.) and Canal St. Station (Broadway) are within a 5-minute walk.
Overall 7.7 Good
Based on 718 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
8.2
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
8.8
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
9.7
Pros: Quiet street Contemporary style Chandeliers in the restaurant. Sitting areas in both restaurant and bar Blue and white color in rooms Big full length mirror in bedroom. Shower only Wall of windows All of the staff were incredibly nice!
Cons: Cab fare from Soho to uptown
Excellent
10.0
Pros: Outstanding and very helpful staff. Quiet location like a boutique hotel.
Good
6.8
Pros: I have read other posts, but my mattress was old and baggy!! Maybe they didn't change them all!! Location is excellent but that is all.
Cons: Mattress.
Excellent
10.0
Trendy hotel, excellent location, and friendly staff. Rooms are cozy but functional.
Excellent
9.1
Pros: The restaurant on site is very nice and fun for weekend brunches.
Cons: Rooms are very very tiny.
Excellent
8.0
Pros: Look and feel of the hotel. Love the front courtyard. Although we did not have a chance to eat in the restaurant, the area looked amazing.
Cons: The stay was overall good. The room was a little late in being available but that happens. The front desk staff was ok. Not overly friendly or warm but certainly not rude or short. iPhone dock was a bit old. Should at least have adapters for newer iPhones.
Okay
5.7
Pros: Clean
Cons: The "Deluxe" king room was anything but Deluxe. The bed had drawers sticking out past the mattress by 5+ inches and had very sharp edges. Within 2 minutes of trying to go to the other side of the bed, the sharp edge ripped through my sweats and punctured my calf. With blood running down my leg, the manager said they couldn't comp me any food or hotel amenities just because I "bumped" into something.
Excellent
10.0
Pros: Good stay great room and great location. Also a really beautiful hotel
Cons: We had some annoying check in issues but all was resolved eventually
Excellent
9.7
Pros: Great location and design. People very warm and great value
Cons: Size of bathrooms
Excellent
10.0
Pros: I used to live in the neighborhood- so it’s perfect for visiting and going to my fav haunts. The NoMo is always nice and clean, great views, quiet but close to the action. The staff is always nice and I feel secure with security/ doormen present in the lobby. Bar has a cool vibe. Will be back again.
Cons: $19 avacado toast!! Whaaat?
Located in Chinatown, this hotel is within a 10-minute walk of Museum of Chinese in Americas, Bowery Ballroom and Lower East Side Tenement Museum. New Museum and Manhattan Bridge are also within 15 minutes. Grand St. Station (Chrystie St.) is only a 4-minute walk and Bowery St. Station is 5 minutes.
Overall 7.6 Good
Based on 598 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
10.0
Pros: The view from executive level higher floor is amazing. Relaxing in a hot bubble bath with a view and sleeping like a baby due to no noise is truly worth every penny. Friendly professional staff also makes for an amazing experience.
Cons: The main floor lobby restroom needs an air freshener
Located in Manhattan, this hotel is steps away from The Oculus and National September 11 Memorial. Wall Street and One World Trade Center are also within 10 minutes. Cortlandt St. Station and Fulton St. Station (Broadway) are within a 2-minute walk.
Overall 7.5 Good
Based on 3,346 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
8.0
Cons: The price dropped significantly, and I was refused a prove match refund through the company I booked with via kayak. I will never book through them again.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
8.2
Mediocre
2.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
8.8
Good
7.4
Excellent
8.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
7.7
Pros: Great view, clean rooms, very attentive bellhop and staff.
Cons: An air conditioning unit that was never able to reach the desired temp and a rattle from the unit itself all night long.
Excellent
8.0
Pros: Baggage check & location
Excellent
8.0
Pros: The Hiltin's location, across the street from the Occulus, means you have several subway lines at your disposal. Rooms were a decent size for Manhattan.
Cons: Rooms and interiors are showing their age compared to my last visit a few years ago.
Good
6.2
Cons: Temperature was extremely hot and we could not change it from our hotel unit control. We sweated all night.
Excellent
10.0
Pros: 50th floor, amazing view of Hudson River, Freedom tower, WTC Memorial....and completely different view at night w everything lit up.... comfy bed, 1 block to dunkin, Krispy Kreme, couple blocks to Delmonicos, Bobby vans...1 block to WTC Memorial....very good COVID-19 safety and security
Excellent
9.7
Pros: We had a good experience at the hotel. Staff was nice and rooms were very clean. Only minor negatives: Room service food, particularly breakfast, isn't really that good, which forced us to start going out for breakfast ( 3 out of 5 stars). However no worries because it's NYC so there is plenty of food around. Location isn't the greatest, but it's close enough ( 4 out of 5 starts). The 9/11 memorial is right across the street, which is convenient, but other than that, you'll generally be taxiing or ubering everywhere. My boyfriend forgot his keys and didn't realize until we were back in DC. The great news is that the housekeeper did turn in the keys, but the guy in the list and find area was being a dick, asking him the most ridiculous questions... We still haven't received the keys either. Hopefully they actually send them.
Good
7.4
Pros: The rate was great for NY. Room was clean and the bellman are always helpful.
Cons: The bathrooms in the lobby are disgusting. If you're having a drink down there you have to constantly go up to your room to use the restroom since the others are so dirty and smell like urine. The concierge was not helpful. When asking for recommendations to restaurants, he would only direct us to their restaurant in the 3rd floor. Also asked him about the Book of Mormon show, he called and tickets were over 325 ea. We had to talk to other a couple others in the hotel who gave us recommendations and we got tickets for a little over 130 ea. Seems lazy or completely unaware - probably shouldn't be the concierge.
Excellent
9.7
Pros: Clean, beautiful view, attentive staff
Cons: 20min cab ride to uptown
Okay
4.0
Pros: Location
Cons: A flat screen TVs instead of the very old Zenith tv; shower curtain looked clean, but smelled moldy; cheapest quality toilet paper; tub drained terribly and left standing in dirty water, even when turning off water in between lathering
Excellent
10.0
Pros: They easily accommodated all of my requests and the staff was delightful in all of their interactions. Beyond that, the hotels looks nice, has clean facilities and has a great location next to the One World Trade Center/Freedom Tower, as well as connections to a variety of subway lines. Very convenient.
Excellent
10.0
Pros: fast elevators, clean rooms, super quiet, great pool, big windows, nice/spacious lobby, subway entrance out front to ACE and R. Comfortable beds/pillows/linens
Good
7.4
Pros: The location
Cons: The walls were paper thin.
Okay
4.2
Pros: The concierge was great and the views from the room were amazing. Extremely convenient location.
Cons: The front desk was understaffed, distracted, and unwelcoming (the lobby was not overly busy, I would have understood if so). The room was dated, not terribly clean, and had an odd smell to it. Overall, not the experience I was expecting for the price.
Excellent
10.0
Pros: The location is great, right in front of the WTC Memorial, the hotel is super clean and the employees at the hotel are very friendly. The gym was nice although a little small and there is an indoor pool that I would've loved to use but I forgot my swim suit. Overall it was a great experience and I look forward to staying in more Hilton hotels
Excellent
10.0
Pros: Beautiful hotel. The room was clean, nice and had an amazing view of the Freedom tower! Well worth the money
Mediocre
2.0
Cons: We had a reservation during phase one of reopening from pandemic. The hotel was filthy. No one was wearing masks. The staff did not care. Asked me for a tip for a better room. We left my wife was crying nonstop. They would not refund our money.
Excellent
10.0
Pros: Location was what we liked and felt vary safe at all times. The staff was friendly and the room was clean and comfortably.
Cons: The parking was a great convenince but seamed pricey when you add it to the room cost. Maby price it per visit vs per night.
Excellent
10.0
Pros: I loved the staff, the room and the pool
Mediocre
3.7
Pros: Well, the fact that the company contracted by this third party site went bankrupt, canceled our reservations & didn't return our money was a buzz kill.
Cons: There is no guarantee in going through third party booking sites so buyer beware. You take a risk & the booking site is absolved should anything go wrong with those with whom they are contracted with your reservations. You as the consumer are left in the lurch. Consider going to the reputable hotel chain directly instead.
Okay
4.0
Cons: The rooms had mold on the ceiling, the bathtub didn’t drain, old and dirty rooms, mattress was awful. Outrageous for a Hilton property in NYC no less.
Excellent
10.0
Pros: Loved everything from staff to the fresh new high class bed sheets
Cons: 55 dollars a day to park, moved 1 bottle of champagne in the fridge and was charged 20 dollars for it, due to the sensors on the bottles, called front desk and they removed it from the bill with no issue though.
Excellent
10.0
Pros: The location is very convenient, and the view is a killer. So awesome !!
Cons: With exceptional sales promotion will make people like me to travel here more
Located in Stone Street Historic District, this hotel is within a 5-minute walk of Battery Park and Wall Street. National September 11 Memorial and Pace University are also within 15 minutes. Whitehall St. Station and Bowling Green Station are within a 2-minute walk.
Overall 7.4 Good
Based on 3,587 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.5
Pros: Good shower, water pressure and area
Cons: Bathroom a bit tight Air conditioner was noisy
Excellent
8.0
Excellent
9.7
Excellent
10.0
Pros: Ok ok ok ok okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Excellent
10.0
Okay
4.5
Excellent
8.5
Good
7.4
Cons: Called all three days about the non working outlet in the bathroom. Was never fixed. Made it difficult to get ready.
Mediocre
3.4
Okay
5.7
Good
6.8
Excellent
8.0
Good
6.2
Cons: I was trying to clarify why they billed me the hotel twice. Took me hours waiting on the line being redirected from one person to another ending up with the most unfriendly, not listening person ever. Very dissatisfying!
Excellent
9.7
Good
7.1
Excellent
10.0
Excellent
10.0
Excellent
9.3
Excellent
8.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.0
Good
6.2
Pros: the price was good, the staff was very kind
Cons: the space was SO small!
Excellent
10.0
Pros: Subway was right outside the door, a lot of food places and shops near by! Not busy and in a quiet street!
Excellent
8.5
Pros: Excellent location: sightseeing and transportation -subways. Staff friendly and helpful.
Cons: Elevator capacity not enough especially at checkout time
Okay
4.8
Pros: Restaurant served excellent Italian food. Well lolcated. In FiDi...close to subways.
Cons: Only 3 elevators for a 44 story hotel. I stayed over Labor Day weekend and only 2 were working. They had no WiFi. Took 20 min to get to the lobby...or walk down 30 flights. This is an on going problem. FaceBook reviews complain about elevator. Problems for over 6 months.
Good
7.1
Pros: Location and price were great. Room was clean, well-appointed and functional albeit small.
Cons: Elevators. 3 elevators for 44 floors is simply insufficient. I had to wait for elevators every time I went down. At check out time it took me over 15 minutes and 4 missed elevators to get downstairs. I would've walked but for my 3 large bags. I can only imagine how long the waits are when one of the elevators goes down or the hotel is particularly busy.
Good
6.0
Pros: The staff of this hotel was great. The bed was comfortable. It was clean.
Cons: The room was loud. Even at a high floor I could hear everything that happened outside my door or next door. Also things in the room showed wear: broken outlets and cracked tiles. The first floor entrance is confusing and gross--it smelled like damp and mold. The a/c/heater was so loud I just turned it off at night because it would wake me up.
Okay
4.0
Pros: The staff are lovely.
Cons: It is not clean (blood stains on the sheets and hair grease in the headboard) and there is construction outside all night and eve louder in the early morning. The hotel can't control that but it is not a comfortable place to stay.
Excellent
9.7
Pros: The staff was outstanding.
Cons: Had a fan in the bathroom that they couldn't cut off
Good
6.0
Pros: Good service. Frenly staff .good value
Cons: Elevators slow.
Good
6.2
Pros: Friendly staff. Nothing to complain. Good location and easy access to go anywhere.
Cons: The water running in the bathroom when i shower, the water pressure was to strong when i was washing my hands that every time i had to clean around me the water splashing and the towels where not clean. It shounds ridiculous but it's really. I don't complain just to be a pain in the a.. but to help them fix those problems.
Good
7.4
Pros: The staff were friendly.
Cons: Elevators could take up to four minutes to arrive at your floor.
Mediocre
3.7
Pros: Location was decent
Cons: Elevators frequently never showed up, requiring walking down 19 flights each morning. Wifi cut out multiple times. No minibar/fridge for storing leftovers/drinks/snacks in room. Shower leaked water all over the bathroom and entryway floor. Would not stay here again.
Okay
4.5
Pros: Bistro setting
Cons: Small rooms Elevator doesn't work In room amenities did not work Gift shop was pretty much empty
Excellent
8.0
Pros: Close to the r line
Cons: Elevator took very long, would have to wait a long time
Okay
5.1
Pros: Great location
Cons: Water was not working on two occasions. One of 3 elevators (in a 46 floor building) was not working causing 15-20 waits to go down/upstairs. Not a good thing when you are on the 26th floor.
Excellent
9.7
Pros: nice staff...comfortable bed...efficient room
Cons: smokers hanging outside.....person vacuuming entry obviously would be doing something else
Good
6.6
Pros: Perfect location.
Cons: The air conditioning doesn't work well. The room was 77 degrees F the entire time.
Excellent
9.7
Pros: The room was great!
Cons: The walls were thin and could hear everything happening on the floor. The elevators took forever as well.
Good
6.5
Pros: very polite staff great location close to a few subway lines (0.1 miles from R line) pharmacy right next to the hotel a lot of places for shopping and fast food restaurants if you occasionally need some extra clothes(e.g. elegant short) - you have TJMaxx in 5 minutes walking distance
Cons: 3 elevators for 44 floors building are not enough (busy all the time) I had tiny ants on the floor in my bathroom.. other people probably will not even notice that..
Excellent
9.7
Pros: I absolutely love everything about Hilton honors.
Cons: Room service.
Okay
4.2
Pros: Staff was friendly & attentative
Cons: This Hilton Doubletree is in dire need of renovation, and not up to the usual Hilton property standards. The elevators were extremely slow to arrive and frequently stopping at floors where there were no passengers. Often, one of the three elevators was not working, causing waits of over ten minutes. Also, the room was showing it's age, with the covering on the desk chair being worn and peeling, and the hem of the widow curtain was torn. Overall, very disappointing.
Located in Bowery, this hotel is within a 15-minute walk of New York University and 5th Avenue. Washington Square Park and Union Square Park are also within 1 mile (2 km). 2 Av. Station is only a 2-minute walk and Bowery St. Station is 5 minutes.
Overall 0.0 Poor
Based on reviews
All
- All
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.5
Pros: The rooms are spartan and relatively small, but very well designed. Views are good. Common areas and lounges are top notch to socialize and do work
Cons: Location
Excellent
10.0
Good
7.4
Pros: Great location. Overall very fancy/swanky.
Cons: The UX design needs improvement throughout the hotel. You check in on an iPad but the lobby is nearly pitch black so it’s impossible to see where to swipe your own credit card. The “create your own room key” technique is not intuitive. The bar has six doors but only one of them opens, and no signage to indicate which one. There were more odd things but those stood out.
Excellent
9.7
Pros: Super friendly staff a little gym with the most amazing views
Excellent
10.0
Pros: met some cool people
Located in Bowery, this hostel is within 2 miles (3 km) of New York University, 5th Avenue and Washington Square Park. Wall Street and Union Square Park are also within 2 miles (3 km). Grand St. Station (Chrystie St.) and Bowery St. Station are within a 5-minute walk.
Overall 4.6 Okay
Based on 971 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Good
6.0
Excellent
8.0
Okay
4.0
Excellent
10.0
Mediocre
2.0
Mediocre
2.0
Pros: Nothing
Cons: Everything, this place is disgusting, room was literally a closet right outside of front desk, it was so tiny, and stuffy, no windows, and we were subjected to the front desk guy yelling in chinese ALL night, bed is a piece of foam, shared bathroom. AWFUL!!!! Never seen something so terrible, every hostel has been nicer AND cheaper!!! It cost me $80 USD for this hell hole!! Slept fully clothed because it was so gross.
Mediocre
3.1
Pros: Nothing! Donald Trump's children cage is far preferable to this hotel. God!
Cons: Dirty Small Shared rest room The list goes on
Mediocre
2.0
Pros: Nothing
Cons: The sheets were stained, which I later found out was because bed bugs leave behind blood from their bites and their excrement. My last morning there, I found a bed bug crawling across the sheets. I killed it with my finger nail and it spurted blood all over! Gross! Now I am riddled with bites on my arms, legs, feet, and ears. The bathrooms are cleaned once a day, meaning after the first few uses in the morning, they are filthy; the showers leak onto the floor and get everything wet. The room barely fits the bed you are in. I found hair on my blankets. The walls are literally painted-over plywood, so there is no privacy and you can hear everything in the hall. The wifi - the whole reason I went with this place - never worked at all, and the staff was completely unapologetic about it. They should be shut down. I can't believe this place has an "OK" rating. It's a ripoff. And now I'm afraid I've spread bedbugs to my own bed at home.
Mediocre
2.0
Pros: I liked nothing about this hotel, there are no ceilings in the room, the rooms are the size of a small rest room, I was charged twice on my credit card. The place smelled like bar, no one came to clean my room in the 4 days I was there, horrible
Okay
4.2
Cons: I have flea bites all over my arms and legs from the bed. I want a refund.
Okay
5.7
Pros: Location location location
Cons: The restroom need cleaning
Mediocre
3.1
Pros: I was intrigued by the price.
Cons: Ceiling is chicken wire, bathroom gross, people were up all night talking, it was hard t sleep.
Mediocre
2.8
Cons: About as close to turn of the century immigrant experience as one can come without time travel...it makes the Tenement Museum look like a day spa! I cannot believe this place is allowed to exist - absolutely filthy beyond belief. The "singles" are just beds divided by dry wall....
Good
6.5
Pros: Good location friendly people good price decent room and shower
Cons: Room very small. Light and noise of neighbor very present.
Mediocre
2.2
Pros: Nothing
Cons: Bedbugs were everywhere. The sheets and pillow had died bedbug stains from where I guess people killed them. The clientele where loud and vulgar and since the ceiling is open you hear everything. Heard drug deals, somebody threatening to kill his woman and her new boyfriend, etc...
Okay
5.7
Pros: Ongoing issue with booking.com with regard to misleading claims in their promotional pieces.
Cons: Pending resolution of issue above. Did not stay at hotel...trying to get resolution on cancelation policy.
Mediocre
2.0
Pros: Nothing.
Cons: I didnt like waking up with 25+ bed bug bites all over my body. Nor did i like throwing my clothing out due to the fact. As soon as i walked through the door i was offered to buy drugs in the hallway. The upstairs which i thought was a aingle room is back to back closets with a wooden plank and a dirty bug ridden mattress.
Mediocre
2.0
Pros: Absolutely nothing room was violation of building code, genuine hovel
Cons: See above terrible filthy room. No ceiling could see light from hall at all times. Room was really a windowless cubicle could hear noise from management all night. So much black mold it was scary. Not a hotel, scary place
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