New York hotels near Ground Zero

Pros: having a sitting room in addition to a bedroom was fantastic! The service was very good also, staff went out of their way to help decorate our makeshift Christmas tree/ branch- very sweet ☺️

Cons: The beds were too soft for us- kept rolling into the middle, waking up with a sore back

Pros: The shower in the room was amazing! The Rooftop Bar view was outstanding and the staff was great

Pros: Decor was great! Location was Great! Service was Great! accommodations were great!

Cons: no

Pros: Epic breakfast and very friendly and welcoming staff!

Pros: The friendliest hotel I have ever visited. All staff genuinely cares about the customers. Restaurant was delicious with great service. Room service on time. Very efficient hotel with a staff that makes you feel welcome. This will now be my go-to hotel when I’m the city.

Pros: Stayed here four times already. Good property and location.

Cons: I was robbed in my room. Someone stole brand ner airpods from my luggage. Reported to security at check-out and today, 2 days later, haven't heard back, even being a Hilton Diamond Member.

Pros: Location, decor, comfort.

Cons: We had a beautiful view but were unable to open the blinds. Asked for service and only got partial resolution. Very frustrating. Remotes to operate lights and adjust shower and blinds were outdated, unintuitive, and quirky. Too expensive for this!

Pros: The location is perfect with a wine store downstairs, mall across the street, near great sites, river steps away, easy Subway access, and stunning views. I also love the decor and vibe of the hotel and rooms; & that the room is so automated.

Cons: I only marked down the room because the bathroom door does not latch closed/ offers no real privacy. I do understand the modern touch to this, but it is not a practical thing.

Pros: It's a beautiful hotel and the room was very comfortable.

Cons: Not really, it was great.

Pros: It was spacious and clean!

Pros: Staff is very pleasant.

Pros: Your pull out sofa was comfortable and more made up than your bed. Your shower was almost as nice as mine.

Cons: A television that said we had to stream Netflix from the app but that wouldn’t let us access the app. Same for Hulu. This is only partially on you because Netflix is partially responsible but you advertise saying one can do this and they can’t. That’s on you. Get a better tv. There are a dozen brands out there that this wouldn’t be a problem with. I don’t know who showed you how to make a bed but most people have a fitted sheet and a top sheet. You opted not to have a fitted sheet covering the mattress. I’ve stayed at dive motels in the most run down cities who had more complete beds. No trash cans? Where the hell do you dispose of trash? On the floor? In the corner? And prices. Really? $6 for two eggs. So, the price of an egg bought from a store is, if one gets expensive eggs, 25 cents. That’s after it’s been marked up. Probably at least triple keystoned. You are marking it up 12 times beyond that? Why? Certainly not because of extra effort. I couldn’t finish the eggs because of their off flavor. The last time I couldn’t finish eggs was in a cafe in Ohio where the eggs were literally grey. This goes for everything in your hotel. We made a price is right game to have friends come over and ridicule your prices. $45 for a condom when theirs a store a block away? What is wrong with you? You require a room key for the elevator. But you have two sets of buttons and only a sensor on one side. That makes no sense. So, what, you have someone else scan their card so you can push the other buttons. That defeats the purpose you’ve set up there. Why would you do that? Lastly, no coat hangers? One day in a hardware store and I could vastly improve your rooms. It’s devoid of sense that a hotel of your standard would be lacking some of these things. Thinking back, I’m really feeling this was not worth the stay. What did you provide? Security? No. A made bed? No. Usable amenities? No. Entertainment? No. Good food? No. Cleanliness? No. Why use you then?

Pros: Amazing atmosphere, with very special amenities

Pros: Perfect location. Room Large for NY standards. Bed was super comfortable.

Pros: Jazz concerts in the lobby, amazing gym and cinema, brunches on weekend, quality of furniture in the room, interior.

Pros: Very cool vibe. I loved the entertainment in the open courtyard. Brunch was delicious and we enjoyed the live jazz. I will definitely stay here again!

Cons: a little bit brighter lighting in the room.

Pros: Location is very central for lower Manhattan

Cons: A bit dated and decor is a bit tacky

Pros: Inside the hotel was incredible. Looking forward to my next stay already.

Pros: Music in Lobby. Great atmosphere

Pros: Clean, friendly staff, lots to do

Pros: Hotel was fantastic on every level. Room great and the bed was super comfy. Great location.

Pros: Front desk staff

Cons: The food service both in the restaurant and room service was neither friendly or did they have follow through. At one point they said they would call us back and never did. In the Restaurant my silverware arrived after my food. they were not that busy.

Pros: Cleanliness, style, staff, and location.

Cons: Room service took awhile at times and I had to make couple of requests for extra glasses of water but still good.

Pros: The location is amazing - so close to many subway stations and a walking distance to many attractions. The city from the room from a higher floor was amazing! Staff was nice and very helpful. I would definitely recommend to stay in this hotel.

Cons: The room that we had was right near the elevator, so there was quite a significant level of noise.

Pros: Great hotel and a great staff. The location in the financial district was a little iffy, but if you wanted to see the 911 Memorial its the place to stay.

Pros: Customer service was amazing! Early check in was available, the lobby is beautiful! One of the managers/bartenders provided us with local bar/clubs to visit.

Cons: The lighting in the bathroom is very dim.

Pros: Friendly staff.

Cons: The view from the room wasn't anywhere close to what was in the pictures and the front of the building was going through some maintanence, ruining the view from the hotel bar.

Pros: We love the area and the view was spectacular as we are facing the WTC memorial. Very closed to all amenities like shopping mall and subway stations was just block away. We love the fact that area was a bit quiet than being in Time Square vicinity, Ferry and subway was just few blocks away and also a lot of places to grabbed something to eat. Most importantly, the hotel is pet friendly.

Cons: We had issue with the bathroom at first as we have our 2 teen age kids staying with us, the frost glass wall is not reallly good idea if it's booked for family. We shower with lights off so we can't see each other's silhouettes while showering ( probably it's okay with just couples ). Bathroom has barn door which was hard to open and close, but when I asked the front desk about it she sent maintenance to have it fixed right away.

Pros: The staff was AMAZING! They were kind, patient, nice and very engaging. They are the reason why we will stay here again!!

Pros: Literally everything. Especially bedding. Felt like a cloud

Cons: The door in bathroom couldn't close

Pros: Fantastic room and view to the WTC

Cons: Nothing.

Pros: Location, facilities, staff: everything

Pros: Staff was amazing! View is amazing! Differently a good experience and location !

Pros: If I could live in this hotel room, I would. I would gladly take a weekend every month to stay in this room as my second home. It's clean, has a great view, and a really nice homey feeling that made me feel like I was home. I loved it.

Cons: The mini bar was calling my name. I didn't take from it since I didn't want to spend $10.00 for m&m but it was definitely a temptation. That's all, though. Otherwise, it was a great hotel.

Pros: Staff

Cons: Rooms were tight, location was far, amenities did not seem to be very great for the star level

Pros: Lots of freebies! Upon checking in, they gave my friend and I each a small bottle of champagne and told us that breakfast was complimentary as well as a happy hour with free beer, wine & cheese from 5:30-7pm.

Cons: The shower was horrible. We were given a handicap room, and the shower was very narrow. There was no space to move around, and water got sprayed across the whole bathroom because there wasn't a lip. The shower head also fell on my friend's head mid-shower

Pros: Very nice hotel

Cons: No

Pros: The design was neat and the staff were friendly

Cons: This is a microhotel and that was NOT clearly advertised when purchasing. I think it’s unreasonable to expect customers to know the average square footage of hotel rooms and to have any context of what “150 sq ft” means in this space.

Pros: The main areas of the hotel were nice and the location.

Cons: Upon arrival their systems were down making things difficult. It was rated 4-stars but my room had bunk beds, which were uncomfortable. Phone in room didn't work. Room was noisy and tiny. They only came to clean once I asked.

Pros: The staff across the board was amazing. If you want to be treated like a valued customer, this is where you want to stay. The restaurant chef and staff are outstanding. Rooftop for cocktails take you away to another city.

Cons: The only negatives: 1) change the shower curtain (perhaps put it on a cord. 2) Wish they had room service.

Pros: The rooms are relly comfy the staff is very helpful and make you feel at homehomy atmosphere Great breakfast and quiet location

Pros: Nice hotel with a nice vibe. Small rooms but practical. Well connected to the rest of the city. would go again.

Cons: Any small hickups were quickly resolved so no problems whatsoever.

Pros: Rooftop bar, restaurant on site, friendly staff, cozy rooms, happy hr everyday from 5pm-7pm

Cons: There wasn't anything I didnt like! Place was amazing!

Pros: Everything was clean and modern. Loved the flower garden.

Cons: The room was much smaller than I expected and I could see into my neighbors rooms too easily.

Pros: The best hotel I have stayed at in a long time. Staff was great, services were exceptional. Can't say enough good things about it.

Cons: Small room but it's ok

Pros: Great rooms, friendly staff and wonderful location. Digital detox happy hour a welcome bonus too.

Cons: Nothing. Will keep coming back.

Pros: Fantastic ginger & cinamon cappuccino; staff so obliging....Heaps of space & great setting

Cons: Hmmmm, leaving Arlo

Pros: Views are amazing. Deep soak tub is a wonderful addition, along with the candles provided. Staff were very friendly.

Cons: The room smelled like it had been smoked in. It should have gotten a deeper cleaning of the curtains to remove the smell, which transferred to all of my luggage. Earlier check-in times in line with other nyc hotels would have been better.

Pros: Corner room had plenty of light and a great perspective. Great staff on reception.

Cons: The inhouse driver tried to extract a higher price from me once I was in the car and on the way to the airport. Unfortunately it left a bad taste in the mouth from what would have been a flawless stay. One bad egg as they say...

Pros: The location is superb - so many amazing bars and restaurants in a really interesting area of Manhattan. So easy to jump on a bike and explore. Huge rooms in comparison to other NYC hotel rooms.

Cons: Don't come to this hotel if you want a fabulous restaurant or bar as part of the hotel experience, the local neighbourhood provides all this and the hotel is happy to share great recommendations.

Pros: Good location Room was very under whelming. Dirty carpet. Empty Hooks and no pictures. Window broken in our room. Light switches terrible. Beds comfortable. But great location!

Cons: Dirty red carpet! Broken window. Poor Lighting in room. Light switches broken.

Pros: Great Location and Views from the Room/Balcony. Room and Bathroom were a good size.

Cons: The room had a faint smell of stale cigarette smoke. My partner and I both noticed it.

Pros: The view

Cons: I loved everything

Pros: Room was incredible - floor to ceiling windows / balcony - shower with windows overlooking city. Free wine - free upgrade - lots of great restaurants and bars on same block. Incredible area

Cons: fitness center kinda lame - just real basic. Also lobby area kind of a strange vibe - no music playing or anything. other than that an incredible experience

Pros: Location to Soho lower east side

Cons: No coffee maker in room or complimentary coffee offered in the lobby in the mornings.

Pros: Interesting location

Pros: smell in lobby and location

Cons: just that the door knob to the bathoom was broken

Pros: Staff person in cafe Medi was the best! She treated us like family!

Cons: Narrow corridors, but that can't be helped.

Pros: Basic king room was $395 which would have been out of our price range. We payed $243 through on of the online sites (Hipmunk, kayak, booking.com, etc.). Stylish and comfy. Roomy for NYC.

Cons: We were unable to get a 2nd night at a reduced rate (it was a Saturday) so we moved to another hotel in the financial district that was even better - though not in as exciting a neighborhood.