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New York hotels near Macy's Herald Square
Search hundreds of travel sites at once for hotels near Macy's Herald Square in New York
Compare vs KAYAK
Best New York hotels near Macy's Herald Square
With a stay at Radio City Apartments, you'll be centrally located in New York, steps from Times Square and within a 5-minute walk of Radio City Music Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Overall 8.6 Excellent
Based on 4,454 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Pros: The location was perfect and the price was affordable. The staff was very friendly, efficient, and knowledgeable. I will definitely stay here again.
Cons: At first, I did not like being unable to guarantee a nonsmoking room and was given a smoking room. However, even as picky as I am about that, I couldn't tell it was a smoking room or floor.
Excellent
8.3
Pros: location was amazing. staff was very friendly and helpful.
Cons: room smelled like cigarette smoke.
Excellent
10.0
Pros: Location was fantastic
Good
7.7
Pros: This hotel is conveniently located near Times Square and Broadway shows. I would definitely stay here again. Staff was friendly.
Cons: It is not as modern as some of the more exclusive hotels but worth the price as it is less expensive as most NYC hotels in the area.
Excellent
8.2
Pros: Right next to Times Square. Clean rooms. We stayed in an apartment style room (2 rooms and one sofa bed).
Cons: The mattress of sofa was extremely old and useless. The person who was supposed to sleep on it ended up sleeping with somebody else’s bed
Located in Midtown, this luxury hotel is steps away from New Amsterdam Theater, Times Square and Madame Tussauds Wax Museum. Broadway and Bryant Park are also within 5 minutes. Times Sq. - 42 St. Station is only a 2-minute walk and 42 St. - Bryant Pk. Station is 4 minutes.
Overall 8.8 Excellent
Based on 72 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travellers
Excellent
8.0
Pros: The location is spot on, the rooms are clean, quiet and comfortable. The check-in/out is easy and the personnel is corteous; we had t use their concierge services twice and they were friendly and prompt.
Cons: Given the hotel class and its prices few things could be better, like a Nespresso machine in the room (very common these days even in 4 stars environments) - a greater selection of TV channels would also ber good. Therer's a Samsung tablet in the room, but you can't really do much with it. On arrival with luggage etc. we had to open the doors ourselves - minial as it may sound, when you're loaded with luggage opening a heavy door isn't that easy especially when you se the door men happily chatting inside.
Excellent
9.7
Pros: 2 queen beds made this hotel perfect for our family of four. Located right on Times Square, the hotel held our bags after checkout while we went across the street to see a Broadway show.
Excellent
9.4
Pros: Once you get past the unprepossessing lobby, the hotel is really excellent. We were upgraded to a junior suite, which was large, comfortable and well-appointed. It was bitterly cold so we ate in the hotel, choosing the bar's little plate menu over the Vlentine's Day special menu; each choice was delicious. Large, contemporary bar and restaurant (maybe showing a little wear on the cushions) and excellent service. Location, right on the corner of Times Square, can't be beat if you want to be in the middle of it all. Not cheap, but we weren't on a penny pinching trip. Worth every penny. Special mention to the concierge for fulfilling a couple special requests.
Cons: As noted, the lobby is decidedly underwhelming although the staff was friendly and helpful. Otherwise, no complaints!
Excellent
10.0
Excellent
8.0
Pros: The Knockerbocker was a very nice hotel with a great location. My only complaint was the day that we left, we stored our bags for a few hours. When we came back to pick them up, it took 20 minutes or so to get them. I had to catch a flight. The front desk was unapologetic about it. They just stood at the desk, while customers waited and were dissatisfied. They need to make sure they are staffed properly at a busy time, and if not, other staff should pitch in. It should be a group effort, because it makes the hotel better as a whole.
Excellent
10.0
Pros: Great place to stay. Very sheik and hip. Roof Top Bar is out of this world!!!
Good
7.1
Pros: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien
Cons: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.
Excellent
10.0
Pros: Large bath sheets When I called guest services they answered using my name Staff very friendly and so helpful
Cons: Shower could do with more pressure
Excellent
10.0
Excellent
9.7
Pros: The renovation last year really upgraded this NYC classic. Now the interiors are just as lux as the classic facade. Great location in Times Square but quiet and tranquil retreat inside. Great service and really friendly staff. We enjoyed our girls weekend immensely.
Cons: Avoid if you don't like fighting through crowds at Times Square.
Excellent
10.0
Pros: Impeccable service Immaculate rooms Excellent location between Times Square and Bryant Park
Cons: Can't complain about anything.
Excellent
10.0
Pros: Clean spacious rooms, good service, not great wi-fi
Excellent
10.0
Pros: We came for the birth of my first grandchild.the hotel is very modern and sleek. Our room was large and well appointed with all of the modern technological conveniences. The mattress was very comfortable with high thread count linens. The bathroom was large and had more bath accessories than I have ever seen. I.e. Cuff links, tooth brush, paste, etc. I loved the large soaking tub. We never heard any outside noise even though this hotel is located in Times Square From the front desk to the doorman, the service was incredible. Leilani, one of the managers even gave us a gift for the new baby. I would highly recommend this hotel!
Located in Manhattan, this hotel is within a 15-minute walk of New York University, 5th Avenue and Washington Square Park. Union Square Park and Bleecker Street are also within 1 mile (2 km). Prince St. Station is only a 2-minute walk and Broadway - Lafayette St. Station is 4 minutes.
Overall 8.7 Excellent
Based on 125 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: Everything... Discreet. Wonderful location. Staff were fabulous.
Located in Upper West Side, this eco-friendly hostel is within a 15-minute walk of Central Park and Columbia University. Mount Sinai Hospital and Beacon Theater are also within 2 miles (3 km). 103 St. Station (Broadway) is only a 2-minute walk and 103 St. Station (Central Park West) is 7 minutes.
Overall 8.4 Excellent
Based on 10,378 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
9.4
Excellent
10.0
Good
7.7
Excellent
8.0
Excellent
9.7
Okay
5.7
Excellent
10.0
Cons: Receptionist a little slow
Excellent
10.0
Excellent
9.7
Pros: + Convenient location near 1 line or just a bit further to B and C lines + Locker was larger enough for 1 backpack, a grocery bag of stuff, and a medium-sized duffel bag. And still extra room, too! + All staff I encountered were really nice and helpful! + I left my pants in the shower stall for probably over 12 hours and they ended up in the lost and found. What a bonus! + Chargers *inside* the lockers and near the bed are super helpful and pretty safe
Excellent
10.0
Excellent
10.0
Pros: Nice staff, good location, very clean, hip vibes
Excellent
8.0
Pros: Great place to stay if you are traveling alone to NYC
Cons: Na
Excellent
10.0
Located in Midtown, this boutique hotel is within a 10-minute walk of Empire State Building, Madison Square Park and Macy's. 33 St. Station (Park Av. S) is only a 4-minute walk and 28 St. Station (Park Av. S) is 5 minutes.
Overall 8.4 Excellent
Based on 2,786 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.5
Pros: As an interior designer, I have an appreciation to the level of design and details. The room was small, but because of thoughtful use of space, it functioned really well for our needs, plus with an expansive corner of floor to ceiling glass, it still felt open and airy. Great views. We loved hanging out in the public spaces, listening to live jazz. Only disappointment was that the roof deck was not open during our stay. Would have liked to have experienced that. The breakfast toast available in the lobby was amazing.
Cons: The HVAC system was loud. I did not sleep well the first night because of it. The entry doors are huge and heavy. While the ADA automatic door buttons were helpful, a door man would be a nice addition to help guests in and out of the Lobby with luggage. The elevators were slow. At times there was a line to get on the elevator on main level.
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Great studio space for working with yummy food and bar services available throughout the common areas. Surrounded by the city and all the great Korean food. Wifi is included and suer nice staff. Great value in this city.
Excellent
10.0
Pros: Modern design, the lounge area is designed to incorporate as co-working space where people can do work or have meeting, rooftop bar with great view to the city and empire state building, free bike rental, friendly staff
Cons: The room is a little small compare to other traditional hotel but it is really clever designed to maximize the use of space. There's only one glass door between the bathroom and the outside. If you share the room with someone, your 'business' could be heard.
Excellent
10.0
Pros: Bed was super comfortable
Cons: Long waits for the elevator
Located in Midtown, this hotel is within a 10-minute walk of Macy's, Times Square and 5th Avenue. Madame Tussauds Wax Museum and Madison Square Garden are also within 10 minutes. 34 St. - Penn Station (Fashion Av.) and Times Sq. - 42 St. Station are within a 5-minute walk.
Overall 8.3 Excellent
Based on 10,884 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Excellent
10.0
Pros: Really enjoyed my stay here. Amazing from start to ending. Great friendly and helpful staff. Customer service excellent!! The beds are super cozy, rooms are small yet still beautifully modeled. Would definitely recommend staying here again my next visit. Great location in the heart of timeshare. Amazing!!
Cons: Loved everything
Excellent
10.0
Excellent
8.8
Cons: Noise!
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.7
Excellent
9.7
Excellent
10.0
Pros: Sheet as comforter. Body wash shampoo pump in shower! Cell phone shelf and outlets to charge underneath on wall by bed
Excellent
10.0
Pros: Very reasonably prices for the time I stayed and extremely cozy! The bar on the 2nd floor is a great place to unwind and the staff was super friendly.
Cons: N/A
Excellent
9.7
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Good
6.2
Pros: Location
Cons: They charge at least 5 USD per package if you get anything delivered. Check-in process is a nightmare. No closet in the rooms. Not good for business trips.
Good
7.7
Excellent
10.0
Excellent
10.0
Pros: Loved the atmosphere and overall environment.
Excellent
9.7
Pros: Super comfortable beds, great location cool bar and super friendly staff
Cons: I know its NYC but rooms are small
Good
6.0
Pros: Rooms were clean, shower was great, restaurant was excellent
Cons: staff didn't want to help with anything, on the 15th floor and could still hear the music from the bar from the 2nd floor at 1am
Excellent
8.0
Okay
4.2
Excellent
8.0
Pros: Location
Cons: Luggage storage
With a stay at The Standard High Line, you'll be centrally located in New York, within a 5-minute walk of The High Line Park and Whitney Museum of American Art. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
Overall 8.3 Excellent
Based on 2,895 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.5
Good
7.1
Excellent
10.0
Pros: Super comfortable bed, awesome views, helpful staff, great location.
Cons: Bluetooth speaker wasn't working when we arrived but the staff replaced it pretty much immediately. Thanks for that!
Good
6.0
Pros: Bed was comfortable. Room was small but adequate. Nice views
Cons: Night stands are sloped. Meaning drinks don't stay put. Tiny bathroom. Almost claustrophobic. Stingy with soap and lotion- replace if shen you clean and don't make me call for some. Also don't close roof for renovations without telling people in advance.
Excellent
8.6
Pros: The rooftop was amazing !
Cons: Was confused about the hotel facilities and how to gain access to the terrace - more info at checkin would be good
Excellent
10.0
Excellent
10.0
Excellent
9.7
Good
7.4
Pros: Cannot beats the location! It’s very high in NYC Hot zones!
Cons: The Standard Highline review TOILET PAPER! Worst toilet paper ever!!! BRING YOUR OWN!! SERIOUSLY!!!!!! It’s like Cold War East Germany Military-grade issued!!! Single ply you can almost see through!!! If you’re not careful, you might sand off your butt or get a bad paper cut! Really for almost $400/night to have such crappy toilet paper???!!!??? (Pun intended!) Really BRING YOUR OWN TP!!! Otherwise everything was quite nice - especially the views from the room!!!
Excellent
8.2
Pros: Stayed for conference and anniversary. Asked 3 days ahead to have flowers delivered to room. Never happened. Asked day of and they would have concierge reach out to me. Never happened. Restaurant. Was outstanding. Top floor was a bunch of nobodies acting quite pretentious.
Okay
4.0
Pros: Friendly front desk staff.
Cons: $34 resort fee includes WiFi, which nearly always means they'll just take any separate WiFi charge off the bill when you leave. Not here! $19.99 daily upcharge for "fast" WiFi, and no warning whatsoever, not even when you check out, unless you ask. They took some but not all WiFi charges off. But hey, if you don't need fast WiFi or don't mind paying $54 per day for it, the hotel is great.
Excellent
8.0
Pros: The bed was OK. A bit squeaky. The hotel has a cool vibe
Cons: The rooms are small. Bed squeaky.
Welcome to Millennium Hilton New York One UN Plaza, a landmark hotel across from the United Nations Headquarters and just blocks from the Empire State Building, Times Square, Rockefeller Center and other Manhattan icons. Starting 28 floors up, our newly renovated guest rooms are artfully appointed and offer plenty of space to work and relax. Enjoy thoughtful amenities such as complimentary WiFi for Honors members, a 40-inch HDTV and mini-fridge plus views over the East River or Manhattan skyline. Suites feature a separate living area, additional bathroom and two HDTVs. Visit the Skyline Club, an executive's retreat on the 30th floor that's perfect for mingling with colleagues or simply unwinding while taking in gorgeous city views. Available for a daily fee, the lounge features continental breakfast, all-day refreshments or an after-work cocktail. We make it easy to stay energized at Millennium Hilton New York One UN Plaza. Work out with a range of cardio and strength-training equipment in the fitness center - open 24 hours and complimentary to hotel guests - or challenge a friend to a game on our tennis court. Treat your taste buds to our Ambassador Grill, open all day. Designated a New York City Landmark in 2017, this restaurant serves globally inspired cuisine in a historic setting. Order cocktails in the Ambassador Lounge or visit Un Cafe in those on-the-go moments. Plan a board meeting, conference or elegant wedding reception in your choice of versatile event spaces. The Landmark Room is an especially stunning venue with floor-to-ceiling windows and sweeping views of the iconic city.
Overall 8.2 Excellent
Based on 3,509 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Mediocre
3.0
Cons: Limited toiletries and poor cleanest. Will not stay there again.
Excellent
10.0
Pros: The views
Cons: Nothing
Excellent
9.7
Excellent
9.4
Good
7.6
Pros: Nice view, spacious room, relaxing hotel to stay at for a night. There's a pool!
Cons: The room was so cold even when we turned down the air. Also the location is a little removed from the rest of the city. If you need any emergency supplies, you have to go back out to find them because the gift shop in the hotel was closed when we arrived around 5:00 pm.
Excellent
9.7
Excellent
10.0
Pros: Staff was very friendly -- they checked me in early and gave helpful directions. View from my room was great.
Cons: Wish the location was a bit closer to Times Square, but it's not too far...
Excellent
8.8
Pros: I liked the view of the New York skyline from my room. The hotel was very clean and nice.
Okay
4.3
Pros: The view and location. Had comfortable beds!
Cons: The filthy bathrooms!!! They had my reservations wrong! Supposed to have 2 double rooms! Didn't have them available !very upset and the desk clerk hid from me! Wasn't even compensated for not having my rooms! Told me that booking thru these places sometimes gets messed up! Not reliable! Very disappointed in how they handled the situation! Especially since it was 2:00 in the morning!
Excellent
8.0
Pros: the bed is very comfortable if we hadn't set alarms would have slept the whole day. the amenities in the room alone are a nice add. the staff was efficient and helpful.
Cons: there were gnats in the shower and when we checked out and had to leave the bags at the desk the bellman took about 20 minutes to show up and help us.
Good
6.2
Pros: The small bar in the lobby. Friendly staff Good general location
Cons: Too expensive for outdated rooms especially bathroom. Internet connectivity could be better and included in the price.
Mediocre
3.0
Pros: I liked the fact the hotel was clean.
Cons: I did not like the fact that the staff at the UN was very unprofessional. Erica the front desk manger was short winded and unprofessional, and also Victor.
Good
7.0
Pros: Hotel manager Erica was very accommodating when there was an issue
Cons: The room reserved wasn't available. Reserved 2 double beds and only a king available. Also noticed the family checking I next to us had a daughter in a wheel chair and the room they had reserved wasn't available. They needed wheelchair accessible bathroom. No coffee maker in the room. Found out the day we left that all we needed to do was ask housekeeping. That information should have been provided on check in. Bedspread was dirty. Pull out couch didn't have sheets.
Mediocre
2.0
Pros: the kinds and the hospitality of the old men's who are as a bag carriers
Cons: Receptions staff and their behaviors with gusts who booked through third party. old rooms and furniture not as same as in the pictures in Kayak.
Good
6.6
Pros: Location and view were excellent.
Cons: The room we had in the East Tower was very dated. The bathroom was terrible!
Good
6.8
Pros: View of the east river.
Cons: Small, odly shaped rooms. Door opens into a narrow passage so you have to do a dance to get into the room. Windows are small, so feel cramped inside.
Good
7.3
Pros: The layout of the room. The View.
Cons: Parking was expensive, significantly more than it would have been if I had parked myself. The staff was not necessarily rude, but not very congenial either.
Excellent
9.4
Pros: Clean, very friendly staff and comfortable accommodations.
Cons: Wall were thin, we could hear entire conversations going on at all times.
Excellent
10.0
Pros: Great location. Nice pool for a downtown hotel.
Mediocre
3.0
Cons: Very poor quality furniture and fixtures....beds very uncomfortable and noisy....unpleasant smell in room expecially closet (did not hang clothes in closet because of the smell) Breakfast for two $84.00 (overpriced for quality) I stayed in this hotel for three nights and will not recommend this hotel to anyone. Maybe a two star hotel????
Okay
5.0
Pros: The view
Cons: Room was old with stains on walls, pretty bare, staff was not very professional
Excellent
10.0
Pros: The hotel is located across the street from the UN Headquarters, where I had a meeting. There are many reasonably priced and good restaurants nearby.
Good
6.8
Excellent
8.8
Excellent
8.2
Okay
4.5
Excellent
8.2
Good
7.7
Pros: Location -- close to UN where our meeting was held;
Cons: Small, crowded lobby; no bell boy service for luggage; only one courtesy phone in the lobby;
Excellent
9.1
Pros: Great staff loved the security dog in lubby
Cons: To get in shower was quote slippery and shower head in a weird place
Excellent
9.4
Pros: Room was spacious with nice view of the city! Room had Illy espresso machine.
Cons: Business lounge is dull
Excellent
10.0
Pros: Staff was more than friendly. Great room views and good location. The room was excellent, the windows could have used a cleaning but no big deal. I would go back.
Good
7.1
Pros: I liked the location of this hotel. It is close to United nations building. The room was very clean and overall ambience of the hotel is quite good. I would like to stay again in this hotel.
Excellent
10.0
Mediocre
2.0
Pros: Nothing
Cons: No pool they need to scrub the internet & take down every mention of having a pool. FALSE ADVERTISING & they were not apologetic at all. You google this place it lists it having a pool big mess for kids
Excellent
9.4
Pros: Was the pillow super best and the view was so nice!
Excellent
8.3
Pros: perfect view, large, clean room.
Cons: must pay extra for in-room coffee/fridge and the wi-fi charge was way too high. Even less expensive hotels have FREE WI-FI
Excellent
10.0
Pros: The One UN New York was very comfortable and well maintained. I particularly liked its proximity to the UN Headquarters, where I was attending a meeting. An added plus was the great views from my room to the south and west, so I could see the Empire State Building and Chrysler Building.
Excellent
9.3
Pros: I had an amazing view of southern Manhatten and the room was quite large for NY. The Lower East side has great restaurants and is only about a 10-15 minute walk from the theatre district.
Cons: All of the room was fantastic except for the dated shower head. Wifi was extra which i always think is a ripoff, but other then that I loved it.
Located in Midtown, this luxury hotel is steps away from Broadway, Times Square and Minskoff Theater. Madame Tussauds Wax Museum and Lunt-Fontanne Theatre are also within 5 minutes. 49th St. Station is only a 2-minute walk and Times Sq. - 42 St. Station is 5 minutes.
Overall 8.2 Excellent
Based on 2,076 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
8.2
Excellent
9.6
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Good
7.7
Excellent
10.0
Good
7.1
Excellent
10.0
Excellent
8.5
Excellent
8.5
Pros: Our stay was fine. The staff was friendly, the room was clean. As one would expect for $400/night. The ticket counter for local shows was very helpful/convenient.
Cons: automated elevator system crammed too many people into each trip testing the fire alarm system each day that we stayed very uncomfortable sofa bed mattress (felt every spring)
Good
7.7
Cons: Marriott Club overcrowded and poor HVAC. Wine from an automated dispenser. Hotel needs a significant update.
Excellent
9.7
Pros: Very close to theatre and nice restaurants.
Cons: Breakfast was good but a bit pricy
Excellent
10.0
Excellent
8.0
Pros: The is the one of the best locations in the theater district. Most of the major theaters are located within three blocks of the hotel. The same day ticket office is located yards away from the hotel so you can get up early to get your ticket and then return to your room. The hotel entrance is right off times square. The hotel is clean large and and the staff is very friendly and efficient. Many family oriented dining establishments are nearby as well as easy access to the subway and various tour operators.
Cons: The hotel is large and is used as a convention facility. So if you do not like large crowds and being in the location that is busy and very active during the evening hours, this is not the place for you.
Good
7.1
Okay
5.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Okay
4.8
Good
7.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.6
Pros: The hotel was clean and staff friendly.
Cons: The construction was a bother and woke us up at 4 am.
Excellent
8.2
Pros: Location was perfect . Check in and check out is very easy and staff was very friendly .
Cons: We request for double bed and sofa we paid more to get room like that but sofa was too old to sleep on and they bring us roller bed but matteres was very uncomfortable that u can feel all the metal under the sheet.
Excellent
10.0
Pros: Everything was clean and the service was on point.
Cons: N/A
Okay
5.3
Cons: Charge for parking,time to get car,comfort of room.
Excellent
9.7
Pros: We loved our view of the city, the lady at front desk upgraded our room at no charge, clean rooms, friendly staff, within walking distance of everything, will definitely stay here again
Cons: Breakfast buffet way overpriced for the quality
Okay
4.5
Cons: the elevators were ridiculous......impossible to get to breakfast location,45 minute waits for elevator
Excellent
8.5
Okay
5.7
Pros: People at front desk were nice
Cons: The customer service at the view lounge was terrible. The lady that served us did not believe that we enter staying at the hotel and Saud very loud that the room number that we gave her did not exist and I showed her my key. She was very rude we felt embarrased.
Okay
5.7
Pros: View and location was great for theater and Times Square.
Cons: I had to complain about room cleanliness and called that room service had not come on 2 occasions.
Excellent
10.0
Excellent
10.0
Pros: Location.
Excellent
8.0
Good
6.2
Excellent
8.0
Excellent
10.0
Excellent
9.4
Good
7.3
Excellent
9.1
Located in Midtown, this hotel is within a 10-minute walk of Empire State Building, Madison Square Park and Macy's. Chrysler Building is 0.7 mi (1.1 km) away. 33 St. Station (Park Av. S) is only a 2-minute walk and 28 St. Station (Park Av. S) is 5 minutes.
Overall 8.2 Excellent
Based on 1,869 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Pros: I didn't get to stay there because I was booked in for the night before I wanted to stay and I wasn't allowed cancel it. Your service is awful and I would like my money back. I arrived in NYC last night to no Accomodation.
Cons: Nothing
Excellent
8.0
Excellent
9.1
Pros: We were in town for NYE. The 3 of us fit snug, but the location was perfect!!! The bathroom in the room was nice. The staff was very friendly. It's an older hotel, but we were never in the room but to sleep. Like I said, perfect for us! They even gave us a roll away bed whem we needed a solution.
Cons: Kayak offered me room preferences, like 1 or 2 beds. We had 3 people with us so I needed 2 beds. I wasn't notified we didn't get the 2 beds until we checked in!
Excellent
10.0
Pros: Stayed on a Saturday evening for a birthday celebration with friends. Everything was perfect! The rooms were clean and stylish and the bed was so comfortable we joked that if there was no checkout we would have slept till 3pm. Staff was very pleasant and helpful. Would totally stay again!
With a stay at The Marmara Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 8 minutes by foot from Empire State Building. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 1375 square feet (128 square meters) of space consisting of conference space and a meeting room.
Overall 8.2 Excellent
Based on 254 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.1
Excellent
9.4
Excellent
10.0
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Cons: the elevator is always busy and a bit slow.
Excellent
9.1
Located in Midtown, this luxury hotel is within a 15-minute walk of Times Square, Radio City Music Hall and Intrepid Sea, Air and Space Museum. Rockefeller Center and Grand Central Terminal are also within 1 mi (2 km). 49th St. Station is 7 minutes by foot and Times Sq. - 42 St. Station is 7 minutes.
Overall 8.1 Excellent
Based on 2,874 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
10.0
Excellent
10.0
Pros: Bed
Cons: Bell hop was not around when I needed to get my luggage from storage
Excellent
10.0
Okay
5.7
Pros: If you want to be in the middle of it all at Time Square stay here.
Cons: Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.
Mediocre
2.8
Excellent
8.0
Cons: Can't say anything bad about this booking.
Excellent
10.0
Excellent
10.0
Good
7.1
Pros: for the buffet breakfast they write down 18% tip???
Good
7.4
Pros: Great room, great view
Cons: Pay for wi-fi in the room; shower had no separation in bathroom (lip or tub around bottom - shower water got everywhere. Could not find free coffee in room or a free bottled water. For $400, I would have expected more amenities. Elevator keys did not work for several people, including me, to get to your floor. We rode up and down the elevator several times in less than 24 hours. Many others had the same problem. Big waste of time.
Excellent
10.0
Pros: Great location, if you can tolerate Times Square. Stayed in a king corner room on the 16th floor. Wife and I loved the bed, the view, and the bathroom. Subway doesn't get any closer, entrance is immediately outside lobby door. Gym was spacious, if you need that. Didn't try the bar/restaurant, just too many other choices in Manhattan. For that matter, nice bathroom and comfy bed is all we needed, as we weren't looking to waste time sitting in the hotel.
Cons: Again, location is great as long as you want to be very close to Times Square and all that comes with it. Noise of the city is audible on the 16th floor, but wasn't a problem for either of us sleeping through it. Wifi has a fee, but you can avoid it if you sign up for IHC membership.
Excellent
8.0
Pros: Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside.
Cons: WiFi wasn't free unless you sign up to rewards club.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Cons: Front desk staffs
Excellent
10.0
Pros: Loved the location, quietness, cleanliness and courteous staff
Cons: Paying for wifi
Okay
4.5
Pros: Nice hotel friendly people
Cons: The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE
Excellent
8.8
Pros: The bed was super comfortable
Cons: The front desk could have been friendlier
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Amazing room, location and staff.
Cons: Nothing
Excellent
10.0
Pros: It was clean
Cons: Nothing
Excellent
10.0
Pros: Room was very clean. Great staff. Great amenities. Close to all restaurants/bars, time square, parks, etc.
Cons: Rooms were a bit outdated.
Excellent
9.6
Pros: Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else
Cons: Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 8.0 Excellent
Based on 5,956 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: helpful and friendly
Good
7.7
Excellent
10.0
Good
6.0
Excellent
8.0
Excellent
8.8
Excellent
8.5
Good
7.7
Okay
5.7
Excellent
10.0
Good
7.1
Okay
5.4
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
9.7
Excellent
8.5
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Pros: C u again next year!!!
Okay
5.4
Pros: The price was low-ish
Cons: My room smelled like cat urine. The shower was in the hallway.
Good
7.7
Pros: The concept. The location. Try POD 39, thought I stayed in a bigger room with private bathroom. That was great. Forget which location that was; believe it was 39.
Cons: Communal bathroom/shower. Very cramped space. The suite or 39 location had a better setup.
Excellent
8.0
Excellent
8.0
Pros: Price, wi-fi, neighborhood, helpful staff
Cons: Room was a bit too hot
Good
7.4
Pros: Relatively inexpensive compared to other NYC hotels. Very clean. Great neighborhood with lots of restaurant and bar options. Bed was comfy except there was no headboard due to the configuration of the room. Great rooftop lounge area and nice little snack area in lobby.
Cons: It is a very cramped (altho efficiently organized) space especially if there is more than one person in the room. I wouldn't stay there more than one or two nites.
Good
7.7
Pros: Clean. Private bathroom in our room. Accessible rooftop. Worked well for our spontaneous day in New York.
Cons: Noise from hallway. High traffic from shared bathroom.
Good
7.7
Mediocre
2.0
Excellent
8.0
Pros: It was clean the
Cons: The bathroom
Excellent
9.4
Pros: Awesome rooftop garden with incredible views at night.
Cons: Elevators were a bit slow.
Good
6.0
Okay
5.4
Pros: It was really clean
Cons: The rooms and bathrooms are way too small
Good
7.6
Excellent
8.5
Excellent
8.5
Excellent
9.7
Good
6.8
Good
7.4
Excellent
9.7
Excellent
10.0
Good
7.4
Mediocre
2.0
Pros: Nothing
Cons: Horrible
Excellent
9.4
Pros: Clean rooms, comfortable beds, close to good restaurants and subways. What's not to like? :)
Cons: Small space (as advertised)
Excellent
9.7
Pros: Loved the bunk beds and what you did with such a small space. Perfect for close friends since it is very small. Would definitely come back.
Cons: Open style bathroom was a bit much (no door and open shower). I actually liked it, but I was staying with a close friend so we didn't mind.
Good
7.6
Pros: No frills room had all the basics in a condensed space.
Cons: Bathroom was down the hall. I felt like college again...not ideal fir a business trip.
Excellent
8.5
Pros: We are architects. Fun to see innovative design in lodging...cross between Airstream camping/tiny house concept. Great staff and services. Enjoyed the super location and lodging adventure.
Cons: Wish the TV had been a tad higher quality with a swivel arm.
Excellent
8.2
Pros: Great Price Friendly Staff Wonderful rooftop view Perfect space for one Close to subway
Cons: No outlets near bed The bathrooms were not clean after 7pm
Excellent
10.0
Pros: I love this hotel. I’m use to suites and thought the size of the room would be a problem. It wasn’t! It’s location is so great we were barely there. While we were there it was comfortable.
Cons: The shower head is in the center of the shower. Thank goodness I brought my shower cap.
Excellent
8.0
Pros: I really liked the lights in your room telling you if someone is using the bathroom.
Located in Manhattan, this hotel is within walking distance of The New York Times Building. It offers complimentary Wi-Fi, meeting rooms and a 24-hour reception. This trendy hotel provides a ticket service, luggage storage and bicycle rental. Additionally, the multilingual staff are on hand to offer assistance. The luxurious feel of each room at YOTEL New York at Times Square West is complemented by facilities such as flat-screen TVs. They are also equipped with a hair dryer, a shower and a telephone. Those staying at Yotel at Times Square Hotel New York City can indulge in a drink at The Terrace, before savouring a meal at Green fig. In the evening, guests can relax in the comfortable lounge bar. Yotel Hotel New York is within walking distance of Jacob K. Javits Convention Center, Hudson Yards Redevelopment Project and Times Square. It is within a 20-minute stroll of Times Square 42nd Street New York City Subway and 34th Street Penn Station Ind Eighth Avenue Line, which allows for easy access in and around New York City.
Overall 7.9 Good
Based on 3,800 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
8.5
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Okay
5.7
Excellent
8.8
Excellent
10.0
Pros: This place is very clean and up to date.
Cons: The size of the room.
Excellent
10.0
Pros: The beds were super comfortable and the decor was amazing ! I live in New York and I felt like a tourist there .
Cons: The lounge needs to stay open later . I wanted to enjoy it more .
Excellent
8.0
Cons: The room size could have been bigger
Good
6.0
Excellent
9.1
Good
7.7
Excellent
8.8
Excellent
9.4
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: Atmosphere, sheek, location, cost
Cons: More affordable food offered at hotel
Excellent
10.0
Pros: Great staff Tiny but well planned rooms Cool bars Decent coffee Smart concierge
Good
7.7
Excellent
10.0
Excellent
10.0
Pros: Shower was awesome
Mediocre
2.0
Cons: Service and plus Before reserving On the actual website the picture was much nicer bigger room and the whole set up was beautiful until we checked in on the whole place was very small and I wasn’t happy at all.
Good
7.7
Pros: Room was generally ok if you are single traveler but too small for two. Generally good vibe. Some staff really nice -- some seemed overworked.
Cons: This is a strange hotel to try and rate. The rooms are like rooms on a boat. Small and practical. The gym was a little small for a hotel with this many guests. The location is just so so (pretty far West). But, it was quite a reasonable value.
Excellent
8.5
Pros: Very clean hotel with friendly staff. Comfy bed . Great views. Amenties thru-out hotel were great.
Cons: The bathrooms in room are very Awkward. The lack of privacy and doors make it weird when there is more than one in the room. The see thru curtain doesnt cut it No volume on the TV .. i could have called down for service but wr werent staying long
Excellent
10.0
Pros: Service. View
Cons: The lobster roll from the terrace. Way over priced for a sandwich full of mayonnaise and no lobster.
Excellent
8.5
Pros: Location and building
Cons: Price, service
Excellent
9.3
Pros: The patio diner and bar was great!
Cons: We could of used more purple lights and also Kleenex!
Excellent
8.0
Pros: Loved the cool check in the cool room the great shower the terrific bed the quiet
Cons: I think the room cleaning and maintenance is falling behind. Obviously very easy for the staff to clean but they need to pay more attention to the more perfect maintenance of the rooms and all the details
Excellent
10.0
Pros: Great location.
Excellent
8.2
Pros: price and location. Men that checked us in and got cabs for us
Cons: food service. Food great service horrible. Ate at hotel twice and service horrible both times.
Excellent
9.7
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Cons: The wi-fi was slow.
Excellent
9.4
Pros: Great place. Clean rooms that use space in the best ways possible. The shower had great water pressure and the beds were so comfortable! We even got our room upgraded. It really felt very futuristic to stay was a place we got to show off.
Cons: Checking in was a bit difficult as the computer didn't recognize our reservation at first, but a staff member quickly helped us out. Checking out was a breeze though the staff member helping us check out bags into Yobot despite us not needing help imposed a forced tip.
Excellent
10.0
Good
7.4
Excellent
9.1
Excellent
9.7
Pros: Ultra futuristic look, clean, efficient, fun
Cons: No free parking, costs $60 for 24h
Good
7.4
Pros: The price and the restaurant menu were great.
Cons: I thought the mattresses were terrible. I just don't like sleeping on a futon-like mattress. It was very hard, no give.
Excellent
9.4
Excellent
8.0
Mediocre
3.6
Pros: Wifi speed was decent at 10Mbps.
Cons: There were literally no employees in the lobby so it took me a while to figure out there were kiosks for a self-serve check-in. Employees or better signage would have fixed that. Once in the room (tiny @ about 80 sq ft), the brochure mentioned that linens are changed every three days rather than with every check in which explains the pubic hair and the stains in the bed. It took housekeeping over an hour to come and change the bed. The bed was practically a fold out couch with a futon cushion that was not very comfortable. The toilet was covered in urine, the office chair in the room was missing wheels, the ice machine was broken, the carpet was filthy, and there appeared to be a transvestite rave going on at 4:30 in the afternoon.
Excellent
10.0
Pros: The staff was extremely helpful and friendly
Okay
5.1
Cons: small rooms
Excellent
9.1
Pros: I liked the view. Also the greeters at the first level were very curtious!
Cons: No fridge. Also the 4th level desk person wasn't very nice! She seemed more like we were a burden on her than a guest.
Excellent
9.4
Pros: Loved that it was so conveniently located to downtown and near trains. Staff is always available to help you with anything you need. They were friendly and went out of their way to help me when I had an issue with a lost bag at the airport. Really cute bedrooms, loved the extendable bed. Loved the beautiful view of downtown!
Cons: If you travel with a partner you should be very comfortable going to bathroom with them because the bathroom we had was essentially all glass with a thin curtain and sliding glass door separating us. Not really private, but again, if you're very close with your partner, no big deal.
Excellent
8.0
Pros: The bed was comfy the location was great.
Cons: The hotel is fairly new yet signs of deterioration are evident. Scuffs on wall carpet stains in the hall ways. The room was clean for the most part with a few places in the room needing a wipe down. All in all the place was good for resting and venturing through NYC.
With a stay at Hotel Edison, you'll be centrally located in New York, steps from Times Square and within a 5-minute walk of Broadway. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
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Overall 7.8 Good
Based on 10,103 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Excellent
9.7
Excellent
9.1
Okay
4.2
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
10.0
Okay
5.4
Excellent
9.7
Excellent
8.6
Pros: Love the location. Very nice room especially for the location and price.
Cons: Bath could use some updating.
Excellent
8.0
Pros: The staff are very friendly, helpful and efficient, especially Justyna from Reception/Reservation. Location is awesome. The hotel has a great security policy. We felt secured.
Cons: The hotel physical looks need to be updated and maintained. This may upgrade the hotel in general and compete with other hotels in the area.
Mediocre
3.7
Pros: Only location is good
Cons: Hotel looks like a stale, old bathroom equipment, there is no bar and restaurant in the hotel; standard rooms windows overlook the courtyard, or rather, the windows of another wing of the hotel, the constant noise of ventilation and construction equipment is under the windows. Of the six elevators only two operate in this multistory building. On the day of departure, I was late for the shuttle, since at least 15 minutes wait for the elevator to come down with luggage - only one elevator was operating! Reception explained that the hotel is in the process of reconstruction. But there was not warning about this on the site! Very disappointed!
Excellent
10.0
Pros: We thoroughly enjoyed our stay at the Edison Hotel. The staff was friendly and helpful and we were surprised with a Friday night complimentary wine and music welcome. A great Times Square location with clean, modern rooms!
Excellent
10.0
Cons: A little loud so you could leave ear plugs for the guests
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.5
Pros: Rooms have been updated and the staff was very friendly. Hotel is well located.
Mediocre
2.8
Pros: Only good thing about this hotel is the location.
Cons: Rooms are dated. AC never worked. Bathrooms are run down. I do not recommend this hotel.
Excellent
8.5
Pros: Location is awesome Room was beautiful and clean
Cons: No microwave and Fridge Coffee Maker could have been better
Good
7.1
Mediocre
3.4
Pros: Room was clean.
Cons: The ugly bath tub. Noisy heating system and bad pluming pipes made a awful noise all night . Didn't sleep well and was up early and checked out. This hotel was recommended to my spouse and I.
Okay
5.7
Pros: I thought the hotel had some very positive attributes such as the entertance to the building and the location of the hotel but these positive atrributes were over shadowed by the disappointing service I had encountered here
Cons: I was extremely unsatisfied with the service at the hotel. When I first arrived in my hotel room I found that the bathroom door knob was somewhat broken and the toilet handle was difficult to use making it hard to flush at times. My room was supposed to come with a coffee maker in it and there was not one. I was not upset with that fact but what did upset me was that when I called to have one delivered, I was told that one would be brought up right away. This however was not the case, I called the front desk again about 20 or so minutes later and they apologized and told me one would be sent up. Another 15 minutes went by and I was still kept waiting for the coffee maker. I called the front desk for a third time and they transferred me somewhere in the hotel where I was told that the person that was to bring the coffee went on lunch, considering I called way before noon this was very frustrating. After waiting a whole hour I finally received the coffee machine and to my surprise was just a simple keurig machine that anyone could of brought up to my room. Another issue that I faced here was upon checking out. I had called the front desk an hour and a half before it was time to check out to have them send security to my room because the safe was no longer working and to have them bring my car out of the parking garage, they asked for my ticket number which was to be given to me by the doorman at my arrival, sadly no such ticket was given to me when the doorman took my car.The front desk basically told me there was nothing they could do without the ticket number and sent my call to the doorman for him to assist me. I waited on the line and the phone just continued to ring with no response. I called back to the front desk after a period of time because I was still waiting for security to open the safe and to get the car issue settled and ended up being transferred from person to person and no one was helping me locate my car. It became evident that I would have to go to the front desk to get this handle because nothing was getting handled. At the desk they insisted that I had received a ticket, which was 100 percent false if I had received the ticket I wouldn't have been in the situation I was in. It wasn't until a manager came over and took over and helped my situation by having the doorman go an physically check the lot for my car, and when he returned I was again forced to wait at least another half an hour to get my car which I didn't quite understand why it wasn't taken out of the lot while the doorman was already over there. I really am not one to complain but when I'm paying over 500 dollars to stay at a hotel I'd expect my service to be much better than the way I was treated.
Good
7.1
Cons: With its location just hard to compete but, anything beyond that is not remarkable. The hotel old fashioned, we change three rooms and still have not found a room that has hot water which meets our demands. Only after a number of requests thay sent a plumber who fixed the problem. Very suitable for those who want mainly to visit the city and get a good-value because of the location. This huge hotel stay can not offer much more.
Okay
4.8
Pros: Location
Cons: Radiator pipes baning all night no sleep at all
Excellent
10.0
Pros: Staff was courteous and friendly, catered to the children and helped get rooms next to each other.Thank you.
Excellent
10.0
Pros: Love the location. Youssef at the front desk was wonderful and helpful. Always a smile on his face.
Excellent
10.0
Pros: everything, the history of it, the staff, the decor
Cons: too bad the restaurant closed
Good
7.7
Pros: Hotel location is wonderful. Walking distance from so many NYC landmarks.
Excellent
8.0
Good
6.5
Mediocre
2.0
Excellent
9.1
Excellent
10.0
Okay
4.8
Good
6.8
Excellent
8.5
Okay
4.2
Good
7.7
Excellent
8.2
Pros: The hotel and staff were pleasant. Our room was nice and clean. Rooms are small but we expected that. The hotel is very busy. We were there for fun and enjoyed the craziness.
Cons: New York never sleeps, but I like to. Bring ear plugs if you stay in Time Square. New Yorkers like their car horns.
Good
6.5
Excellent
9.7
Excellent
9.7
Pros: Steps from our show, Springsteen on Broadway. Helpful and friendly staff.
Excellent
10.0
Pros: Location. Staff very nice. Room clean. No problem with elevator wait times. Overall very pleased. Fitness room well equipped also.
Cons: Can't think of anything.
Mediocre
2.0
Pros: Windows opened
Cons: Staff unfriendly and more charges at check in no free wifi as advertized and shower literally over toilet next time i go to city i will make sure to stay somewhere else
Good
6.0
Pros: Location Security
Cons: Paid for a double/double and we were given a room with 2 twin beds. 2nd day not given any hand towels or wash cloths.
Located in Midtown, this hotel is within a 15-minute walk of Times Square, Empire State Building and Broadway. Grand Central Terminal and Chrysler Building are also within 1 mi (2 km). 34 St. - Penn Station is only a 2-minute walk and 34 St. - Penn Station (Fashion Av.) is 3 minutes.
Overall 7.8 Good
Based on 6,926 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Good
7.4
Good
6.2
Pros: Good location, walking distance from Javitz.
Excellent
9.4
Pros: Location and friendly staff!
Cons: Over charge to store bags. This should be free.
Okay
4.2
Excellent
8.2
Mediocre
3.4
Cons: The elevators were a joke and the front desk was rude. It’s an old stinky hotel with rooms that are microscopic in size
Okay
4.8
Cons: Standard rooms are tiny with child sized pillows. Bathrooms are old and need to be updated Carpets & walls are grimy Only positive is the location
Good
6.8
Pros: Great location. Right at Penn station. Central to activities.
Excellent
9.7
Cons: I thought i had a room with a view and when unchecked in, they told me I didn’t...but then they quickly upgraded me to a great room, with a view, a loveseat, a walk in closet etc. unfortunately, i was hardly there to take advantage of anything but staff was great and location was super convenient.
Overall 8.5 Excellent
Based on 4 reviews
All
- All
- Young couples
- Groups
- Solo travellers
Excellent
8.2
Excellent
8.5
Excellent
9.4
Pros: Staff was super friendly. It was quiet while I was there. The room was clean and comfortable. I felt totally safe. It's close to the number 6 train and to a deli and a drug store.
Cons: The bedside light had an energy saver bulb that was very dim and greenish. Also, in the front rooms, there should be thicker curtains to cut out the really intense streetlights.
Welcome to DoubleTree by Hilton Hotel New York - Times Square West, just steps from the Broadway Theater District. Along with stunning views of the Empire State Building, our New York Times Square hotel offers an enviable location near Rockefeller Center, the Chrysler Building, Madison Square Garden and other iconic attractions. The Port Authority Terminal is moments away, and the Jacob Javits Center is a short walk – perfect when visiting for a convention. Our friendly staff looks forward to welcoming you with a signature warm chocolate chip cookie at check-in. Settle into a guest room with a 40-inch HDTV, premium cable, coffeemaker and well-equipped workspace. WiFi access keeps you connected and blackout curtains ensure a great night’s sleep. Upgrade for a higher floor, prime city views, satellite TV and a walk-in shower. For memorable Times Square dining, visit our Magnolia Restaurant for delicious American favorites all day, or unwind in the rooftop lounge with live music and unobstructed views over Manhattan. Relaxing in your room? Call on room service for a tasty meal delivered to your door. Keep up with work in the 24-hour business center, and burn calories in the complimentary fitness center. We offer 1,000 sq. ft. of stylish New York City meeting space for your next small meeting or social event.
Overall 7.2 Good
Based on 6,582 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
9.7
Excellent
8.8
Pros: Clean and modern
Cons: Extremely noisy, walls and doors were paper thin. Could hear every noise in the hall
Excellent
10.0
Excellent
10.0
Pros: Rooms are more spacious compared to many other Midtown Manhattan hotel rooms. This is the best value for every dollar you spend!
Excellent
10.0
Pros: Everything was great, the staff was super friendly and helpful. Our room was clean and comfortable.
Good
7.7
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Excellent
8.8
Pros: The staff were very accommodating and friendly!
Cons: Explain the roof access. Both elevators did not go to the roof deck.
Excellent
10.0
Pros: They gave us free cookies on Valentine’s Day. The bed was super comfortable. The bathroom was clean and the shower was hot. There are so many great restaurants around. I was able to hook my laptop up to their tv using an hdmi chord so i could watch whatever I wanted. Great location and great price. I would definitely stay again.
Cons: The room was cold and the heat kept turning off. Eventually the room warmed up. But if they are expecting guests they should have the heat on. I also wish that the room had a mini fridge. Besides those things I had a fabulous stay.
Okay
5.4
Pros: Location proximity to port authority and subway
Cons: The room was so small I could barely put my suitcase on floor without it hitting the bed. The bathroom was half painted. The lobby was so crowded that I had to wait for 3 elevators to fit (multiple times during my stay).
Mediocre
2.0
Pros: Nothing
Cons: Everything
Mediocre
2.0
Pros: Good location.
Cons: Please call to discuss thank you.
Mediocre
2.5
Pros: The staff was friendly.
Cons: The elevators were very very slow. They would stop at every floor and sometimes you waited 15 minutes to get on an elevator. There wasn't enough seating in the lobby and it was quite small. The room was always cold despite turning the heat up. Make sure you wear socks all the time in the room to keep you feet warm.
Excellent
8.0
Mediocre
2.0
Pros: Room itself was clean and fine for what I reserved
Cons: On checking, I was initially charged $350 for my $200 room. It took a bit of effort to convince the one person behind the desk that he was overcharging me, including producing a printout of the reservation. Check-in was a 40 minute wait - at midnight. "City view" delivered - there was a fake facade 20' from my window on the second floor that I was looking at the inside of, with another tall building across the street from that. Just outside the window was a 15' gravel roof covered with trash. Coming and going involved going through a gauntlet of folks smoking pot and tobacco at the front door. None of these items are earth shattering, but it does make me think that Hilton is off their game. Back to Marriot if I have to stay in a chain.
Located in Midtown, this hotel is within a 5-minute walk of Central Park, 5th Avenue and Madison Avenue. Carnegie Hall and Columbus Circle are also within 10 minutes. 57 St. Station is only a 3-minute walk and 5 Av.-53 St. Station is 6 minutes.
Overall 6.9 Good
Based on 130 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travellers
Excellent
9.1
Pros: The hotel is very well-located. It's close to Rockefeller Plaza, Times Square, Grand Central Station, MOMA and Central Park. All these are a short walk away. Saks 5th Avenue and Rockefeller Plaza are across the road, the Apple Store and Bloomingdales are also close. It's not quite so well-located for the Guggenheim and the Frick Galleries. There is a much longer walk to these places, but if you don't mind taking a taxi or an Uber, it's fine. The main public spaces have their original 1920s decoration and are lovely! We got a great value deal, which made the hotel a steal!
Cons: The bathroom in our standard room was tiny. Literally not enough room to swing a cat. Not good enough for a hotel of this quality. The main bedroom was easily large enough to make the bathroom bigger. It's possibly the smallest bathroom I've ever had in any hotel. I'm not sure it's possible to make it any smaller and still be functional. Decoration of the corridors and rooms is not up to the standard of the entrance lobby, and the bars. It's not bad, it's just pretty characterless by comparison not only with the rest of the hotel, but also of comparable hotels. It's tasteful, well-maintained and spotlessly clean, but just very... characterless... There is no free wifi! I was amazed at this. This is one thing that you expect at every hotel, even cheap ones. Trying to charge $15 for it is a rip-off. Unfortunately, the room was noisy. You expect traffic noise in New York, and you get used to it. You don't expect constant plant noise from the Kitchen. If we had spent longer in the room, this may have been a real problem for us. The staff are great. the hotel is well-staffed and they are all professional, courteous and attentive. Based on our short stay, I would definitely recommend the Lotte Palace.
Okay
4.2
Excellent
8.0
Cons: Ice and coffee all extra. And there is an unavoidable facility fee.
Excellent
10.0
Okay
4.5
Excellent
10.0
Pros: The room was overlooking Central Park and very enjoyable. My Grandaughter(10) and I were so impressed by the hotel service. Everyone was so accommodating and friendly. Best NY trip ever! Central to everything
Cons: You see and hear everything in NY. Its a life experience !
Okay
5.0
Pros: Great location
Cons: Desperately needs renovations. Old bathrooms, worn carpet, very outdated gym equipment.
Good
7.0
Pros: Location Room size Decor and friendly feel of hotel
Cons: The bathroom needed some work.. Toilet was loose to the floor, shower curtain was dirty and needed replacing. Cabinets and bathroom fixtures needed upgrades.
Okay
5.6
Pros: Staff was very friendly and helpful
Cons: Wallpaper was peeling, sheets were so rough they hurt, very poor soundproofing, very plain room for the amount of money you spend, overall not a good hotel. If it wasn't for the location this would be one step above a motel.
Excellent
9.0
Pros: Gym is really well equipped, lots of cardio, strength as well as swiss balls, bosu, mats, spri etc. and it's on the park so I would go for a run in the park then stretch and workout in the gym each am.
Cons: Everything was fine. Not the newest, but clean and functional.
Excellent
9.1
Excellent
10.0
Excellent
9.1
Excellent
8.5
Good
6.0
Excellent
8.0
Pros: Surprisingly good rate for this prime Central Park South location. Could use updating but was comfortable and quiet.
Excellent
8.2
Pros: Location was perfect! They have a house car that can take you to the airport or pick you up. We had a king room that was beautifully decorated and so spacious. Would definitely stay here again.
Cons: There were a couple of spots that were stained on the shower curtain and on the down comforter. However, I never felt that these things weren't clean there were just some spots. The knobs on the shower were backwards and the facet was slanted so it was sometimes difficult to turn the shower off. This doesn't take away from the fact that the shower felt absolutely amazing!
Excellent
9.4
Pros: The staff was very accommodating. My son had to rehearse for a concert he was playing in and the Manager allowed him to use a Ball Room that was not in use. We greatly appreciated that. Also, the evening reception was very nice.
Cons: The bathroom could be cleaner. There were chipped tiles and the faucet was lose.
Okay
4.6
Pros: Location
Cons: The hotel have not been up dated I should of requested a changed of room but I was not going to waste two hours of my stay to make sure that I could move to another room. Drainage was an issue in the bathroom. Tough wonderful location it was an unpleasant stay
Okay
5.4
Pros: They hit me with a $30 dollars plus tax facility fee which is ridiculous why should we pay facility valet parking is ridiculous expensive , they hotel needs to be updated the style is from the late 90's we should get more for what we paid for
Okay
4.0
Pros: Large
Cons: Thermostat didn't work so tbe temperature was 80 degrees all day. Couldn't call front desk BC phone didn't work. Old towels were in room
Okay
5.4
Pros: The location of the hotel is perfect, On the edge of Central Park minutes from 5th avenue shopping. There are some restaurants nearby too. If you are interested in doing something touristy the horse and carriage rides are right outside.
Cons: Where to begin. I was only there for one night and it was extremely expensive. On top of that they charged me a $35.00 "facilities fee" which was for WiFi, cocktail happy hour, and other amenities. I used the WiFi which worked fine but the cocktail happy hour was a disaster, very disorganized and the staff wasn't super pleasant. I wish I had the choice of adding on these extras. Also, upon check-in the key machine was not working so I was not authorized a room key. Each time I needed to go into my room I had to ask someone; one time I was waiting in the hallway for 30 minutes until someone showed up. It could've been a better experience.
Good
6.3
Pros: Good value. If this property were upgraded to fit the block it's on, the rates would be higher. Not great though.
Cons: Front desk staff I dealt with was not friendly. Bell staff and housekeeping staff was fine.
Excellent
8.0
Pros: Great location, fabulous staff, good amenities.
Cons: Old beds, lumpy pillows, dated decor.
Good
7.4
Pros: The location is amazing and the staff generally helpful.
Cons: Rooms need some updating as do the bathrooms, but overall the hotel is good value by NYC standards.
Excellent
9.7
Pros: No room service
Excellent
8.0
Good
7.7
Good
6.0
Good
7.6
Excellent
8.0
Okay
4.2
Mediocre
3.7
Good
6.6
Good
7.4
Excellent
10.0
Good
6.0
Excellent
10.0
Okay
4.6
Pros: Good location and comfortable bed
Cons: Huge amounts of dust on the wall, no fridge, no tea amenities, staff selectively nice to some guests only, no breakfast despite of the USD 400 per night tag
Okay
4.3
Pros: Location is good.
Cons: The front desk people are not friendly. They hit me with a "Facility Fee" of $30.00 puls tax (daily) no prior explanation from the front desk ( as to what Facility had I used) when I checked out. Poor communication with guests. Luckily I did ask them to waive this charge. They should explain to me on Facilities Fee when I check in!. Poor customer service! Would I come back to this hotel? You guess!
Excellent
10.0
Pros: Location is excellent - staff was very helpful and professional
Cons: Having a business center would be helpful and free wifi
Excellent
9.1
Pros: Lovely room- 41st floor great view even though we had a had a southeast facing room. Courteous service.
Cons: Not sure what the resort fee 35/pp goes towards. Not really a resort- but u have to pay it. Not included in the Expedia price. Had I known- prob could have had a better hotel. also-overwhelming horse poop smell right across the way. Not their fault-but it's there.
Excellent
8.5
Pros: The bed was certainly comfortable. Probably the best part of the room.
Cons: A coffee maker would be nice to have.
Mediocre
2.0
Cons: They ignored my original reservation of a King executive suite and put me in a double room. This room had gum on the floor, the bathroom looked dirty, the carpet was disgusting and discolored, overall it needed to be updated. I complained and they ignored my reservation, again, and put me in another double room. This room was slightly updated, but still not what I paid for! After returning a third time, they finally gave me the King room I paid for, but it was almost as disgusting as the first room. Luckily, I had business meetings and was not in my room very much, but it made the end of a long day very uncomfortable. I would not recommend this hotel to anyone!!
Okay
4.0
Pros: Location is absolutely excellent.
Cons: The room was small and dingy/run down - but clean. the a/c/heat did not respond well to temp changes. It reminded me of an old unrenovated best western. certainly NOT what the luxurious photos in the website lead one to believe.
Okay
4.6
Cons: Lack of staff response to requests. Misleading parking rates. Lack of room service after 11:00 a.m. One phone in room did not work. Rate changed during my booking of room. This used to be a prime hotel, now 2nd or 3rd rate.
Good
6.0
Pros: The staff was friendly and the location was great. The guest services were pretty quick: We had issues with the first room and were quickly moved upon request. One of our charge ports stopped working and it was quickly replaced. Lamp shades were dusty and were quickly cleaned upon request.
Cons: The rooms are really outdated and truly need to be updated, ESPECIALLY the bathrooms. We had to request a move from the first room due to the tub leaking. The sinks and tubs are chipped and the tubs don't drain well (both rooms). The lamps were dusty and some were broken. The hallways are a bit dark and carpet looks dingy. There is a mandatory facility fee that includes calls, wifi, etc...that is overpriced and totally not worth it.
Okay
5.6
Pros: I like the location of the Park Lane Hotel. The stuff was very friendly.
Cons: I didn't like that when I got to my rood the bathroom looked dirty. The toilet seat had a urine on it which wasn't the best welcoming moment.
Good
7.4
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