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Located in Downtown Manhattan – a true urban oasis – Conrad New York Downtown is just minutes from the city’s most historic neighborhoods, including Tribeca, Greenwich Village, SoHo and Wall Street. The property is also walking distance to a list of acclaimed attractions such as the World Trade Center and Oculus, Statue of Liberty, Staten Island Ferry, Brookfield Place and more. Conrad New York Downtown is a 463 all-suite luxury hotel alongside the Hudson River. An urban escape for leisure and business guests alike, the hotel features ATRIO Wine Bar & Restaurant and the renowned Loopy Doopy Rooftop Bar (open spring and summer), as well as the largest hotel event space in Downtown Manhattan. The hotel is a bold leader in sustainable luxury offering an impressive series of green initiatives (a selection listed below).
Overall 9.1 Excellent
Based on 516 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Loved our deluxe suite room that had sliding doors which kept each room very quiet even when watching tv with the volume turned up in one room. The push button controls were really cool for the lights and privacy settings. Enjoyed the free breakfast at Atrio and the friendly service from everyone there especially the host. The front desk staff were extremely friendly and were able to accommodate a late checkout of 2pm for us. Appreciated the unique designs and architecture of the hotel. Liked that it was located right next to the World Trade Center, and of course Shake Shack. Liked using the exercise room and business center which were very clean and well maintained. Overall it was a very relaxing and pleasant stay.
Excellent
10.0
Pros: Location, facilities & service outstandingn
Excellent
10.0
Pros: Beautiful hotel. Excellent service. Dramatic building and interior.
Excellent
10.0
Pros: Loved the big huge rooms for NYC.
Excellent
10.0
Pros: Spacious rooms. Great products. Awesome shower.
Excellent
9.1
Pros: Liked all except conference facility.
Excellent
9.7
Pros: The rooms are very nice and comfortable. The staff was extremely helpful and professional. The breakfast was top notch. I would have loved to stay longer.
Excellent
8.2
Pros: architectural aspects of lobby and room. Location, location, location.
Good
6.7
Pros: Been close to a park to enjoy calm after being in the heart of New-York.
Good
6.7
Pros: The personel was very courteous. I like the complimentary bar from 5:30 to 7:30 and the choice and freshness of the breakfast
Okay
5.7
Pros: Good location, close to public transportation and nearby shopping, easy to get into uptown. Pretty quiet location.
Good
6.0
Pros: We found the staff at The Embassy very polite and helpful. The room was very comfortable and clean. Excellent having access to the internet in the business centre.
Good
6.3
Pros: Nice hotel, clean, big suite, breakfast - good choice.
Good
7.6
Pros: good facilities, excellent complimentery breakfast and managers drinks in evening. Nice quiet location but close enough to other sites
Good
6.0
Pros: The complimentary breakfast was excellent.
Good
7.6
Pros: The location of the hotel and the efficiency of the staff. The suite was very comfortable.
Excellent
8.0
Pros: Everything.
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Cons: $self.cons
Excellent
8.0
Pros: courteous and responsive staff
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Cons: $self.cons
Details
Reviews
Overall 9.1 Excellent
Based on 516 reviews
Cleanliness
9.4
Comfort
9.5
Location
9.2
Services
9.2
Staff
9.1
Value for money
8.4
10.0 Excellent
Pros: Loved our deluxe suite room that had sliding doors which kept each room very quiet even when watching tv with the volume turned up in one room. The push button controls were really cool for the lights and privacy settings. Enjoyed the free breakfast at Atrio and the friendly service from everyone there especially the host. The front desk staff were extremely friendly and were able to accommodate a late checkout of 2pm for us. Appreciated the unique designs and architecture of the hotel. Liked that it was located right next to the World Trade Center, and of course Shake Shack. Liked using the exercise room and business center which were very clean and well maintained. Overall it was a very relaxing and pleasant stay.
Cons: Nothing really except that there was no swimming pool or entertainment room with a pool table or table tennis.
10.0 Excellent
Pros: Location, facilities & service outstandingn
Cons: Nothing
10.0 Excellent
Pros: Beautiful hotel. Excellent service. Dramatic building and interior.
Cons: Clunky internet sign on. Limited to 2 devices per room.
10.0 Excellent
Pros: Loved the big huge rooms for NYC.
Cons:
10.0 Excellent
Pros: Spacious rooms. Great products. Awesome shower.
Cons: Wish there was a coffee shop or starbucks in lobby
9.1 Excellent
Pros: Liked all except conference facility.
Cons: Hotel was great. Meeting room was bad. Seats may have been most uncomfortable seats I have ever sat in at a conference.
9.7 Excellent
Pros: The rooms are very nice and comfortable. The staff was extremely helpful and professional. The breakfast was top notch. I would have loved to stay longer.
Cons:
8.2 Excellent
Pros: architectural aspects of lobby and room. Location, location, location.
Cons:
6.7 Good
Pros: Been close to a park to enjoy calm after being in the heart of New-York.
Cons:
6.7 Good
Pros: The personel was very courteous. I like the complimentary bar from 5:30 to 7:30 and the choice and freshness of the breakfast
Cons: Was awaken by a fire alarm at 4:00 am
5.7 Okay
Pros: Good location, close to public transportation and nearby shopping, easy to get into uptown. Pretty quiet location.
Cons: Breakfast is nothing extra, could focus on something else than, bacon, egg and bagels. Continental breakfast. Lack of information on what services are provided in the hotel e.g roomservice menu missing in room.
6.0 Good
Pros: We found the staff at The Embassy very polite and helpful. The room was very comfortable and clean. Excellent having access to the internet in the business centre.
Cons: Given the price of the suite we felt the bathroom, whilst clean, was rather shabby.
6.3 Good
Pros: Nice hotel, clean, big suite, breakfast - good choice.
Cons: Must pay for luggage in the store (2 USD/piece)! Wi-fi - more than 9 USD/day!
7.6 Good
Pros: good facilities, excellent complimentery breakfast and managers drinks in evening. Nice quiet location but close enough to other sites
Cons: nothing
6.0 Good
Pros: The complimentary breakfast was excellent.
Cons: I didn't like the staff's behavior at the check in. I had a reservation for a king room and they gave me a double bed room.When I have went back to the reception to tell them there was a mistake, they said they didn't have king rooms available and offered me a queen. Only after I complained showing the printing of my reservation,they found by magic a king room available!
7.6 Good
Pros: The location of the hotel and the efficiency of the staff. The suite was very comfortable.
Cons: The hotel fell short on bar and restaurant facilities
8.0 Excellent
Pros: Everything.
8.0 Excellent
Pros: courteous and responsive staff
Located in Downtown Manhattan – a true urban oasis – Conrad New York Downtown is just minutes from the city’s most historic neighborhoods, including Tribeca, Greenwich Village, SoHo and Wall Street. The property is also walking distance to a list of acclaimed attractions such as the World Trade Center and Oculus, Statue of Liberty, Staten Island Ferry, Brookfield Place and more. Conrad New York Downtown is a 463 all-suite luxury hotel alongside the Hudson River. An urban escape for leisure and business guests alike, the hotel features ATRIO Wine Bar & Restaurant and the renowned Loopy Doopy Rooftop Bar (open spring and summer), as well as the largest hotel event space in Downtown Manhattan. The hotel is a bold leader in sustainable luxury offering an impressive series of green initiatives (a selection listed below).
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Nestled in the epicenter of Lower Manhattans vibrant new downtown lies New Yorks last hidden architectural treasure - The Beekman a Thompson Hotel. One of Manhattans first skyscrapers the heart of this iconic building is its extraordinary nine-story Victorian atrium and majestic pyramidal skylight. Originally the site played host to many milestones including New Yorks debut of Shakespeares Hamlet and the famed Clinton Hall a library where writers such as Edgar Allen Poe honed their craft.
Overall 9.0 Excellent
Based on 1,433 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Everyone was amazing they even got my dresses from my car that was valeted and brought them to our room. It was overall a great stay. Thank you !
Excellent
10.0
Pros: The staff was helpful and responsive. The hotel was really beautiful and very clean. Turndown service with water and chocolate was a nice treat. We would definitely stay at the Beekman again!
Excellent
8.5
Pros: Location. Black cat lounge. Atrium. Internet was steady and reliable.
Excellent
9.7
Pros: The room was absolutely beautiful
Excellent
10.0
Pros: Beautiful hotel. Great value for the money.
Details
Reviews
Overall 9.0 Excellent
Based on 1,433 reviews
Cleanliness
9.5
Comfort
9.2
Location
9.0
Services
9.1
Staff
9.1
Value for money
8.4
10.0 Excellent
Pros: Everyone was amazing they even got my dresses from my car that was valeted and brought them to our room. It was overall a great stay. Thank you !
Cons:
10.0 Excellent
Pros: The staff was helpful and responsive. The hotel was really beautiful and very clean. Turndown service with water and chocolate was a nice treat. We would definitely stay at the Beekman again!
Cons: Everything was perfect.
8.5 Excellent
Pros: Location. Black cat lounge. Atrium. Internet was steady and reliable.
Cons: Brighter lights in room (couldn’t read a book). Business center to allow printing of boarding passes would hav bee nice. Shower head yielded weak stream.
9.7 Excellent
Pros: The room was absolutely beautiful
Cons: The construction
10.0 Excellent
Pros: Beautiful hotel. Great value for the money.
Cons: I was in a room with construction outside, but it wasn’t too bothersome.
Nestled in the epicenter of Lower Manhattans vibrant new downtown lies New Yorks last hidden architectural treasure - The Beekman a Thompson Hotel. One of Manhattans first skyscrapers the heart of this iconic building is its extraordinary nine-story Victorian atrium and majestic pyramidal skylight. Originally the site played host to many milestones including New Yorks debut of Shakespeares Hamlet and the famed Clinton Hall a library where writers such as Edgar Allen Poe honed their craft.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Royalton Park Avenue, you'll be centrally located in New York, a 10-minute walk from Empire State Building and 13 minutes by foot from Grand Central Terminal. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 74 reviews
Excellent
9.7
Pros: The rooftop pool is worth the stay. Not sure about going there at night but during the day, it's so far my favorite spot in the city :)
Excellent
10.0
Pros: All the staff, from the doormen to the concierge were friendly and helpful. Our room was fantastic, it was spacious and had a very modern, crisp decor. I felt like my wife and I had a nice little apartment in the city for one night. We're going back to New York in a week and we're staying there again.
Excellent
10.0
Pros: Comfort, sheets, size
Okay
5.7
Pros: Staff
Room size
Location
Excellent
9.7
Pros: Pool
Excellent
9.7
Pros: I can't compliment this place enough. My wife and I stayed there the night before our cruise, and once more after our cruise ended. Our second stay was even better than the first. Top notch, friendly staff and a beautiful room. Can't beat that.
Good
6.0
Pros: Breakfast up on the rooftop! Overall. Great!
Good
6.3
Pros: Good confort in the rooms, pleasant staff and a nice location in NYC
Good
7.3
Pros: Room, comfort
Good
7.3
Pros: Staff were very nice. Comfortable bed. Unexpected complimentry breakfast.
Good
6.0
Details
Reviews
Overall 8.8 Excellent
Based on 74 reviews
9.7 Excellent
Pros: The rooftop pool is worth the stay. Not sure about going there at night but during the day, it's so far my favorite spot in the city :)
Cons: The room itself is fairly standard. The ~$350/night is mostly towards the location and the pool.
10.0 Excellent
Pros: All the staff, from the doormen to the concierge were friendly and helpful. Our room was fantastic, it was spacious and had a very modern, crisp decor. I felt like my wife and I had a nice little apartment in the city for one night. We're going back to New York in a week and we're staying there again.
Cons: I honestly can't say anything too negative. I didn't particularly enjoy spending $350 plus, and it got a little noisy at times but I feel like that comes with the territory when you're in Manhattan. I will say that regardless of where you're staying, $18 for a movie is almost offensive. Why not just charge 2X what it would cost us at home? It would be a nice gesture.
10.0 Excellent
Pros: Comfort, sheets, size
Cons: The art sucked and it hurts the interior design. They do need art but much better.
5.7 Okay
Pros: Staff
Room size
Location
Cons: Charge for in room coffee
Thread bare towels
Uncomfortable and creaky bed
Poor response to requests-have to speak to a manager to get things done
Offering wine and beer in mini bar but no opener. Took 45 min to get one delivered
9.7 Excellent
Pros: Pool
Cons:
9.7 Excellent
Pros: I can't compliment this place enough. My wife and I stayed there the night before our cruise, and once more after our cruise ended. Our second stay was even better than the first. Top notch, friendly staff and a beautiful room. Can't beat that.
Cons:
6.0 Good
Pros: Breakfast up on the rooftop! Overall. Great!
Cons:
6.3 Good
Pros: Good confort in the rooms, pleasant staff and a nice location in NYC
Cons: Nothing to report
7.3 Good
Pros: Room, comfort
Cons: Inexperienced bar staff
7.3 Good
Pros: Staff were very nice. Comfortable bed. Unexpected complimentry breakfast.
Cons: No tea or coffee facilities in the room.
6.0 Good
Pros:
Cons: Fruit flies at breakfast
With a stay at Royalton Park Avenue, you'll be centrally located in New York, a 10-minute walk from Empire State Building and 13 minutes by foot from Grand Central Terminal. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Kimpton Hotel Eventi, you'll be centrally located in New York, just a 3-minute walk from 5th Avenue and 6 minutes by foot from Macy's. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has facilities measuring 20,000 square feet (1858 square meters), including a conference center.
Overall 8.6 Excellent
Based on 564 reviews
All reviews
- All reviews
Excellent
8.5
Pros: Great hotel. Friendly staff. Great location.
Excellent
9.7
Pros: Concierge was fantastic. Restaurants were great. Vibe was relaxing and cool.
Okay
4.2
Pros: Nothing
Okay
5.7
Pros: The restaurant was nice, good food
Excellent
10.0
Pros: Nice modern rooms. Great location. Food carts one block away at Greely Sq.
Okay
4.5
Excellent
8.2
Pros: The bed was so comfortable! The location was very central.
Excellent
10.0
Pros: Gorgeous room that was large and comfortable. Staff is lovely and both restaurants are amazing! Food is extra special here. I love all the kimptons but this one is in the top 3, perhaps number one.
Excellent
10.0
Pros: Location near Penn Station, wonderful receptionists, especially Victoria, perfect room and view
Good
7.7
Pros: Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive.
Good
7.0
Pros: after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room
Good
7.7
Pros: Service
Good
7.7
Pros: Friendly staff and comfort of the bed!
Good
7.7
Pros: Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again.
Details
Reviews
Overall 8.6 Excellent
Based on 564 reviews
Cleanliness
8.9
Comfort
8.9
Location
9.2
Services
8.5
Staff
8.6
Value for money
7.8
8.5 Excellent
Pros: Great hotel. Friendly staff. Great location.
Cons: I gave this hotel an "okay" because of what seemed to be chaos in the kitchen. I would order an item, the friendly person on the other end would say ok. But...wait for it...each time I ordered and confirmed my food items, I received a call back telling me they are out of at least one of what I'd ordered.
9.7 Excellent
Pros: Concierge was fantastic. Restaurants were great. Vibe was relaxing and cool.
Cons:
4.2 Okay
Pros: Nothing
Cons: Rude Staff, small and dirty (smelly) rooms, expensive as all hell.
Not worth it
5.7 Okay
Pros: The restaurant was nice, good food
Cons: The room was never properly cleaned. I stayed for 6 nights and the room was never fully cleaned. The bathroom mirrors had the same smears the entire stay, the floor was dusty and hairy and I saw the same piles of dirt from day one. The glass shower wall had a soap scum that remained the entire time as did the bathtub. The entire room was dusty and never saw any of it cleaned. And I'm quite certain my sheets weren't even changed daily. I believe the cleaning crew only changed towels and made the bed. I also asked that they did not leave the a/c on 65 each day and i continued to return to an ice box daily!
10.0 Excellent
Pros: Nice modern rooms. Great location. Food carts one block away at Greely Sq.
Cons:
4.5 Okay
Pros:
Cons: The window was left open before my arrival. Upon arrival, the temperature of the room was 46 degrees.
I closed the window and notified the hotel staff immediately. For some reason they sent an engineer to the room. To be clear, the heat worked but the window was left open.
I turned the heat up to 80 degrees, turned off Eco Boost, and set the fan to high. When leaving, the heat had been on for over one hour. The room temperature had just barely gotten above 50. Again we notified the front desk. There was no attempt to make my room more bearable or to transfer rooms.
When arriving back at the hotel room around 11:30pm, the room was still under 70 degrees. Again I called the front desk. It wasn't until this time I was offered a room change, however at 11:30 I preferred to use extra blankets to stay warm.
8.2 Excellent
Pros: The bed was so comfortable! The location was very central.
Cons: No business center and no pool.
10.0 Excellent
Pros: Gorgeous room that was large and comfortable. Staff is lovely and both restaurants are amazing! Food is extra special here. I love all the kimptons but this one is in the top 3, perhaps number one.
Cons:
10.0 Excellent
Pros: Location near Penn Station, wonderful receptionists, especially Victoria, perfect room and view
Cons:
7.7 Good
Pros: Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive.
Cons: None.
7.0 Good
Pros: after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room
Cons: expensive, but very standard, breakfast; windows need to be cleaned; at this price I would expect the room to be larger; I would prefer more light in the room
7.7 Good
Pros: Service
Cons:
7.7 Good
Pros: Friendly staff and comfort of the bed!
Cons: Tax additions to bill
7.7 Good
Pros: Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again.
Cons: Having to leave the hotel was a bummer
With a stay at Kimpton Hotel Eventi, you'll be centrally located in New York, just a 3-minute walk from 5th Avenue and 6 minutes by foot from Macy's. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has facilities measuring 20,000 square feet (1858 square meters), including a conference center.
Spa
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Child-friendly
Room service
Laundry service
Business centre
No smoking
Express check out
Air-conditioned
Internet
Storage available
The Mercer is SoHo's foremost luxury hotel, offering 74 guest rooms on six floors of a landmark Romanesque revival building in one of New York's most exclusive neighborhoods. The first hotel to offer an authentic taste of loft living, The Mercer is both home and hotel.
Overall 8.7 Excellent
Based on 119 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Everything... Discreet. Wonderful location. Staff were fabulous.
Details
Reviews
Overall 8.7 Excellent
Based on 119 reviews
Cleanliness
9.1
Comfort
8.9
Location
9.6
Services
8.4
Staff
8.7
Value for money
7.5
8.0 Excellent
Pros: Everything... Discreet. Wonderful location. Staff were fabulous.
Cons:
The Mercer is SoHo's foremost luxury hotel, offering 74 guest rooms on six floors of a landmark Romanesque revival building in one of New York's most exclusive neighborhoods. The first hotel to offer an authentic taste of loft living, The Mercer is both home and hotel.
Pets allowed on request. Charges may apply.
Spa
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Free Wi-Fi
Air-conditioned
Storage available
A stay at Arlo SoHo places you in the heart of New York, a 5-minute drive from One World Trade Center and 6 minutes from New York University. Featured amenities include a computer station, express check-in, and express check-out.
Overall 8.5 Excellent
Based on 2,535 reviews
All reviews
- All reviews
Okay
4.5
Pros: Everything their staff
Excellent
9.7
Pros: Like location and staff are so accommodating.
Excellent
8.2
Pros: Very clean, modern with good bed and linens. I appreciated having the charger and internet access. Well located for lower Manhattan and near public transportation. Friendly staff who truly try to be helpful. Unusually small, but perfectly adequate room. Good restaurant.
Excellent
9.4
Pros: Hotel is modern. There's a free happy hour for guests which is lovely (Resurrection in expensive New York). Bed was comfortable.
Excellent
9.1
Pros: Modern, extremely clean, chic, efficient use of space, great service, loved the late checkout.
Excellent
8.2
Pros: The hotel reception was excellent, did not encounter a single staff member that was unpleasant. Hotel room was nice and comfortable.
Excellent
10.0
Pros: The Ambiance was beautiful and the staff
Details
Reviews
Overall 8.5 Excellent
Based on 2,535 reviews
Cleanliness
9.0
Comfort
8.4
Location
8.9
Services
8.6
Staff
8.9
Value for money
7.9
4.5 Okay
Pros: Everything their staff
Cons: We need courtesy water bottles
9.7 Excellent
Pros: Like location and staff are so accommodating.
Cons:
8.2 Excellent
Pros: Very clean, modern with good bed and linens. I appreciated having the charger and internet access. Well located for lower Manhattan and near public transportation. Friendly staff who truly try to be helpful. Unusually small, but perfectly adequate room. Good restaurant.
Cons: No good place to hang bath towels to dry them so asked to have them changed each day.
No magnifying mirror nor place to hang small personal laundry.
9.4 Excellent
Pros: Hotel is modern. There's a free happy hour for guests which is lovely (Resurrection in expensive New York). Bed was comfortable.
Cons: Smaller rooms, but I guess this is typical of NYC. I didn't like how the shower was open to the room.
9.1 Excellent
Pros: Modern, extremely clean, chic, efficient use of space, great service, loved the late checkout.
Cons:
8.2 Excellent
Pros: The hotel reception was excellent, did not encounter a single staff member that was unpleasant. Hotel room was nice and comfortable.
Cons: My complaints are minor. The fact that the food in the lobby is so expensive was a let down. I also didn't like the shower curtains because they kept falling down. My last complaint is that I didn't like the way the body wash, shampoo, and conditioner were placed.
10.0 Excellent
Pros: The Ambiance was beautiful and the staff
Cons:
A stay at Arlo SoHo places you in the heart of New York, a 5-minute drive from One World Trade Center and 6 minutes from New York University. Featured amenities include a computer station, express check-in, and express check-out.
Bicycle hire
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Overall 8.4 Excellent
Based on 5,653 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The breakfast was excellent. Bed was super comfortable. Staff was very friendly and helpful
Excellent
8.0
Pros: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.
Good
7.1
Good
6.0
Pros: Location, rooms are comfy , free internet
Good
6.2
Excellent
10.0
Pros: Excelente ubicacion
Excellent
9.4
Pros: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.
Excellent
8.0
Pros: Clean rooms,
Excellent
8.2
Pros: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.
Excellent
10.0
Pros: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .
Good
6.2
Pros: Nice hotel
Good
6.2
Pros: Nice interior
Okay
4.0
Pros: the location in excelence
Details
Reviews
Overall 8.4 Excellent
Based on 5,653 reviews
Cleanliness
8.7
Comfort
8.5
Location
9.4
Services
8.0
Staff
8.2
Value for money
7.6
10.0 Excellent
Pros: The breakfast was excellent. Bed was super comfortable. Staff was very friendly and helpful
Cons: Bigger gym.
8.0 Excellent
Pros: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.
Cons: They need sound proofing between walls. We could hear conversations in the next room and they weren't even yelling.
7.1 Good
Pros:
Cons: No robe in room, small TV.
No room service menu apparent.
Front desk never answers phone - NEVER.
VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.
6.0 Good
Pros: Location, rooms are comfy , free internet
Cons: My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
6.2 Good
Pros:
Cons: Items of our luggage were stolen
10.0 Excellent
Pros: Excelente ubicacion
Cons:
9.4 Excellent
Pros: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.
Cons: Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
8.0 Excellent
Pros: Clean rooms,
Cons: Small rooms
8.2 Excellent
Pros: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.
Cons: It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
10.0 Excellent
Pros: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .
Cons: We had to leave. We have recommended it to others and will be back.
6.2 Good
Pros: Nice hotel
Cons: Check in process was BAD
Booked via Kayak and they did not have my reservation
I had a confirmation #
Took almost an hour to resolve
6.2 Good
Pros: Nice interior
Cons: All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour.
As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
4.0 Okay
Pros: the location in excelence
Cons: 1. The internet connection did not work all week. 2. the room was not clean.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Millennium Hilton New York Downtown is conveniently located in the heart of Lower Manhattan's Financial District, adjacent to the World Trade Center and three of New York City's most popular tourist attractions: Freedom Tower, the 9/11 Memorial and Museum, and the Oculus/Westfield World Trade Center. The hotel offers quick access to all 5 boroughs and beyond from the Oculus, Fulton Street and PATH transit stations and is walking distance from neighboring Lower Manhattan venues and landmarks that define New York: Wall Street (0.5 miles), SoHo (0.5 miles), South Street Seaport (0.5 miles), Tribeca (0.5 miles), Battery Park (0.75 miles), Statue of Liberty / Ellis Island (0.75 miles), and Greenwich Village (1 mile). In addition to its central location and proximity to major attractions, Millennium Hilton New York Downtown also features high-rise city view rooms with stunning, unobstructed views of One World Trade Center, the Brooklyn and Manhattan Bridges, the Woolworth Building and other iconic attractions.
Overall 8.3 Excellent
Based on 1,524 reviews
All reviews
- All reviews
Excellent
8.0
Okay
4.2
Pros: The concierge was great and the views from the room were amazing. Extremely convenient location.
Good
7.4
Pros: The rate was great for NY. Room was clean and the bellman are always helpful.
Mediocre
2.0
Excellent
8.0
Pros: The Hiltin's location, across the street from the Occulus, means you have several subway lines at your disposal. Rooms were a decent size for Manhattan.
Excellent
10.0
Pros: The location is great, right in front of the WTC Memorial, the hotel is super clean and the employees at the hotel are very friendly. The gym was nice although a little small and there is an indoor pool that I would've loved to use but I forgot my swim suit. Overall it was a great experience and I look forward to staying in more Hilton hotels
Excellent
9.7
Pros: Clean, beautiful view, attentive staff
Good
6.2
Excellent
10.0
Pros: The location is very convenient, and the view is a killer. So awesome !!
Good
7.4
Pros: The location
Excellent
10.0
Pros: fast elevators, clean rooms, super quiet, great pool, big windows, nice/spacious lobby, subway entrance out front to ACE and R. Comfortable beds/pillows/linens
Excellent
8.0
Pros: Baggage check & location
Okay
5.7
Pros: The front office staff were very helpful in organising a room change to a suite as the two double bedroom we booked was not acceptable as the beds were not double beds more like 3/4 beds. The swimming pool was great as we had a 3 year old & the lifeguard found us armbands without asking for them
Good
7.0
Pros: best view in the sity
Good
7.3
Pros: Wow! What an amazing view. I could sit there all day and watch the world go by.
Good
7.3
Pros: Friendliness of Staff, views, daily room cleaning, choice of breakfast.
Good
7.7
Pros: Rooms were great, staff is exceptional.
Excellent
8.0
Pros: The amazing view of the skyscrapers, Hudson river and Jersey, the service provided and the link to many subway lines. Also, the spacious and clean room, the free gym and swimming pool and the coffee/tea machine in the room and free water.
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Cons: $self.cons
Good
7.4
Pros: Surprising location adjacent to Ground Zero! The room was excellent, spacious-, comfortable, with a 180 degree view of Manhattan !Spectacular-
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Cons: $self.cons
Good
7.2
Pros: Very nice hotel, great location downtown, room was excellent and very well equipped.
Good
7.6
Pros: The incredible view from my room on the 23rd floor overlooking the reconstruction at ground zero.
Good
7.6
Pros: Great downtown location next to wtc site. Hotel is new and is better planned than 99% nyc hotels.
Details
Reviews
Overall 8.3 Excellent
Based on 1,524 reviews
Cleanliness
8.4
Comfort
8.5
Location
9.4
Services
8.1
Staff
8.3
Value for money
7.7
8.0 Excellent
Pros:
Cons: The price dropped significantly, and I was refused a prove match refund through the company I booked with via kayak. I will never book through them again.
4.2 Okay
Pros: The concierge was great and the views from the room were amazing. Extremely convenient location.
Cons: The front desk was understaffed, distracted, and unwelcoming (the lobby was not overly busy, I would have understood if so). The room was dated, not terribly clean, and had an odd smell to it. Overall, not the experience I was expecting for the price.
7.4 Good
Pros: The rate was great for NY. Room was clean and the bellman are always helpful.
Cons: The bathrooms in the lobby are disgusting. If you're having a drink down there you have to constantly go up to your room to use the restroom since the others are so dirty and smell like urine. The concierge was not helpful. When asking for recommendations to restaurants, he would only direct us to their restaurant in the 3rd floor. Also asked him about the Book of Mormon show, he called and tickets were over 325 ea. We had to talk to other a couple others in the hotel who gave us recommendations and we got tickets for a little over 130 ea. Seems lazy or completely unaware - probably shouldn't be the concierge.
2.0 Mediocre
Pros:
Cons: We had a reservation during phase one of reopening from pandemic. The hotel was filthy. No one was wearing masks. The staff did not care. Asked me for a tip for a better room. We left my wife was crying nonstop. They would not refund our money.
8.0 Excellent
Pros: The Hiltin's location, across the street from the Occulus, means you have several subway lines at your disposal. Rooms were a decent size for Manhattan.
Cons: Rooms and interiors are showing their age compared to my last visit a few years ago.
10.0 Excellent
Pros: The location is great, right in front of the WTC Memorial, the hotel is super clean and the employees at the hotel are very friendly. The gym was nice although a little small and there is an indoor pool that I would've loved to use but I forgot my swim suit. Overall it was a great experience and I look forward to staying in more Hilton hotels
Cons:
9.7 Excellent
Pros: Clean, beautiful view, attentive staff
Cons: 20min cab ride to uptown
6.2 Good
Pros:
Cons: Temperature was extremely hot and we could not change it from our hotel unit control. We sweated all night.
10.0 Excellent
Pros: The location is very convenient, and the view is a killer. So awesome !!
Cons: With exceptional sales promotion will make people like me to travel here more
7.4 Good
Pros: The location
Cons: The walls were paper thin.
10.0 Excellent
Pros: fast elevators, clean rooms, super quiet, great pool, big windows, nice/spacious lobby, subway entrance out front to ACE and R. Comfortable beds/pillows/linens
Cons:
8.0 Excellent
Pros: Baggage check & location
Cons:
5.7 Okay
Pros: The front office staff were very helpful in organising a room change to a suite as the two double bedroom we booked was not acceptable as the beds were not double beds more like 3/4 beds. The swimming pool was great as we had a 3 year old & the lifeguard found us armbands without asking for them
Cons: The double beds were not double!! They were 3/4 size & too small for us to sleep together comfortably so we had to move rooms.
7.0 Good
Pros: best view in the sity
Cons:
7.3 Good
Pros: Wow! What an amazing view. I could sit there all day and watch the world go by.
Cons: The noise was worse than I expected. I would not pay full price for the hotel while it is this noisy. Luckily I was very tired and slept through the sound, but normally I would not have been able to.
7.3 Good
Pros: Friendliness of Staff, views, daily room cleaning, choice of breakfast.
Cons: Cost of extras, eg Internet, room service
7.7 Good
Pros: Rooms were great, staff is exceptional.
Cons: No fault of anyone but the construction for the World Trade center goes through the night and even from the 41st floor we could hear it loudly. Perhaps you can mention this on your site when people book and maybe offer earplugs which I'd have gladly taken or even purchased for a nominal fee.
8.0 Excellent
Pros: The amazing view of the skyscrapers, Hudson river and Jersey, the service provided and the link to many subway lines. Also, the spacious and clean room, the free gym and swimming pool and the coffee/tea machine in the room and free water.
7.4 Good
Pros: Surprising location adjacent to Ground Zero! The room was excellent, spacious-, comfortable, with a 180 degree view of Manhattan !Spectacular-
7.2 Good
Pros: Very nice hotel, great location downtown, room was excellent and very well equipped.
Cons: Side facing ground zero is noisy. Work seems to be 24/7 and the windows do not fully eliminate the heavy construction. Very interesting if you are into civil engineering. Cost of breakfast is unbelievable, however many possibilities outside.
7.6 Good
Pros: The incredible view from my room on the 23rd floor overlooking the reconstruction at ground zero.
Cons: Charging extra for internet access, over a fairly expensive room price to begin with.
7.6 Good
Pros: Great downtown location next to wtc site. Hotel is new and is better planned than 99% nyc hotels.
Cons: Breakfast menu is overly expensive, however poor in terms of selection.
Millennium Hilton New York Downtown is conveniently located in the heart of Lower Manhattan's Financial District, adjacent to the World Trade Center and three of New York City's most popular tourist attractions: Freedom Tower, the 9/11 Memorial and Museum, and the Oculus/Westfield World Trade Center. The hotel offers quick access to all 5 boroughs and beyond from the Oculus, Fulton Street and PATH transit stations and is walking distance from neighboring Lower Manhattan venues and landmarks that define New York: Wall Street (0.5 miles), SoHo (0.5 miles), South Street Seaport (0.5 miles), Tribeca (0.5 miles), Battery Park (0.75 miles), Statue of Liberty / Ellis Island (0.75 miles), and Greenwich Village (1 mile). In addition to its central location and proximity to major attractions, Millennium Hilton New York Downtown also features high-rise city view rooms with stunning, unobstructed views of One World Trade Center, the Brooklyn and Manhattan Bridges, the Woolworth Building and other iconic attractions.
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at HGU New York, you'll be centrally located in New York, within a 10-minute walk of Empire State Building and Madison Square Park. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.3 Excellent
Based on 1,432 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Stayed on a Saturday evening for a birthday celebration with friends. Everything was perfect! The rooms were clean and stylish and the bed was so comfortable we joked that if there was no checkout we would have slept till 3pm. Staff was very pleasant and helpful. Would totally stay again!
Excellent
9.1
Pros: We were in town for NYE. The 3 of us fit snug, but the location was perfect!!! The bathroom in the room was nice. The staff was very friendly. It's an older hotel, but we were never in the room but to sleep. Like I said, perfect for us! They even gave us a roll away bed whem we needed a solution.
Mediocre
2.0
Pros: I didn't get to stay there because I was booked in for the night before I wanted to stay and I wasn't allowed cancel it.
Your service is awful and I would like my money back.
I arrived in NYC last night to no Accomodation.
Details
Reviews
Overall 8.3 Excellent
Based on 1,432 reviews
Cleanliness
8.7
Comfort
8.5
Location
9.1
Services
8.0
Staff
8.5
Value for money
7.7
10.0 Excellent
Pros: Stayed on a Saturday evening for a birthday celebration with friends. Everything was perfect! The rooms were clean and stylish and the bed was so comfortable we joked that if there was no checkout we would have slept till 3pm. Staff was very pleasant and helpful. Would totally stay again!
Cons:
9.1 Excellent
Pros: We were in town for NYE. The 3 of us fit snug, but the location was perfect!!! The bathroom in the room was nice. The staff was very friendly. It's an older hotel, but we were never in the room but to sleep. Like I said, perfect for us! They even gave us a roll away bed whem we needed a solution.
Cons: Kayak offered me room preferences, like 1 or 2 beds. We had 3 people with us so I needed 2 beds. I wasn't notified we didn't get the 2 beds until we checked in!
2.0 Mediocre
Pros: I didn't get to stay there because I was booked in for the night before I wanted to stay and I wasn't allowed cancel it.
Your service is awful and I would like my money back.
I arrived in NYC last night to no Accomodation.
Cons: Nothing
With a stay at HGU New York, you'll be centrally located in New York, within a 10-minute walk of Empire State Building and Madison Square Park. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Pets allowed on request. Charges may apply.
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Hotel Indigo Lower East Side New York, you'll be centrally located in New York, within a 5-minute drive of Washington Square Park and 5th Avenue. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 852 reviews
All reviews
- All reviews
Excellent
9.1
Pros: Great look, great location. Clean, modern rooms. Perfect for me
Good
6.5
Excellent
10.0
Pros: We found the staff was helpful. We liked the location. The hotel is well appointed. When we pointed out a minor problem with the elevators, we were given a 4PM checkout at no additional cost. We will dedefinitely stay there next time we come to NYC!
Good
7.7
Pros: Breakfast was mediocre. Dinner was ok but the wait staff needs to pay more attention to details. And the customer. When they delivered dinner they dropped the plates and disappeared. We didn't even have a chance to ask for silverware, which one of us was missing. We shared until we could get someones attention. Not an easy task here as they seem to go with the NYC theory, Don't make eye contact. When we were finished I asked the wait staff for our check (I hadn't seen our waitress in a while). We waited, and waited, and waited. I finally saw our waitress by the bar so I went over and asked for the check.
All in all, a mediocre experience. The only plus is the location. I won't return. Not really worth the $$$.
Excellent
10.0
Pros: The views are stunning. The location is convenient and is near amazing restaurants and shops. Very local NYC feel.
Excellent
8.0
Pros: Location was great with a lot of varied night-life options. Terrace bar and pool is something to check out for sure.
Excellent
9.7
Pros: I didn't do a ton of research on Hotel Indigo before booking my stay and arriving at the hotel. We were in NY for a wedding and we received a discounted room rate as negotiated by the groom. When we arrived we were pleasantly surprised. The hotel is hip and clean and in a great location. The proximity to Katz's is worth it. There is also really great coffee in this neighborhood. Try Ludlow right across the street from the hotel or Cafe Vita only a few blocks south.
I would say the due to the room rate discount we were pretty lucky with the price we paid as the hotel was booking around $500 per night (their regular fee). I would say that $500 is over priced for that hotel but $350 or lower is a great deal.
Details
Reviews
Overall 8.3 Excellent
Based on 852 reviews
Cleanliness
8.8
Comfort
8.6
Location
8.9
Services
8.3
Staff
8.3
Value for money
7.5
9.1 Excellent
Pros: Great look, great location. Clean, modern rooms. Perfect for me
Cons: Last night of my stay, my floor (9th) turned very noisy. Not just in rooms but up and down the hall. Younger crowd yelling to each other, etc. Felt like I was trying to sleep in the middle of a frat party! This was between 1-2am and went on for quite some time. It would have hoped someone would ask them quiet down on room levels.
6.5 Good
Pros:
Cons: Very loud lounge, key didn't work consistently, have to go up to lounge, then down to entry
For millennials is the vibe
10.0 Excellent
Pros: We found the staff was helpful. We liked the location. The hotel is well appointed. When we pointed out a minor problem with the elevators, we were given a 4PM checkout at no additional cost. We will dedefinitely stay there next time we come to NYC!
Cons:
7.7 Good
Pros: Breakfast was mediocre. Dinner was ok but the wait staff needs to pay more attention to details. And the customer. When they delivered dinner they dropped the plates and disappeared. We didn't even have a chance to ask for silverware, which one of us was missing. We shared until we could get someones attention. Not an easy task here as they seem to go with the NYC theory, Don't make eye contact. When we were finished I asked the wait staff for our check (I hadn't seen our waitress in a while). We waited, and waited, and waited. I finally saw our waitress by the bar so I went over and asked for the check.
All in all, a mediocre experience. The only plus is the location. I won't return. Not really worth the $$$.
Cons: Breakfast, Dinner. The pool is only open until 7PM. This is NYC. You know, the city that never sleeps? I guess the pool gets tired early.
10.0 Excellent
Pros: The views are stunning. The location is convenient and is near amazing restaurants and shops. Very local NYC feel.
Cons: Little hard finding the front desk (on 14th floor)
8.0 Excellent
Pros: Location was great with a lot of varied night-life options. Terrace bar and pool is something to check out for sure.
Cons: A/C worked well but was very loud especially with something loose inside that made a clunking noise constantly while the A/C ran. I called down after the first night to see if could be addressed. Engineering was sent while we were out but the problem wasn't fixed. We got in too late to deal with the second so had to try prob a chair against it to dampen the noise :(
9.7 Excellent
Pros: I didn't do a ton of research on Hotel Indigo before booking my stay and arriving at the hotel. We were in NY for a wedding and we received a discounted room rate as negotiated by the groom. When we arrived we were pleasantly surprised. The hotel is hip and clean and in a great location. The proximity to Katz's is worth it. There is also really great coffee in this neighborhood. Try Ludlow right across the street from the hotel or Cafe Vita only a few blocks south.
I would say the due to the room rate discount we were pretty lucky with the price we paid as the hotel was booking around $500 per night (their regular fee). I would say that $500 is over priced for that hotel but $350 or lower is a great deal.
Cons: Because there is a seemingly popular bar on the 15th floor of hotel you can run into some characters when it is just time to go to bed. Also when coming back home for the night the door man acts as security so you have to your room key on you in order to just get through the door. The receptionist warned us about this so we were prepared but I thought it was a little annoying. However as a guest of the hotel you get restaurant and bar privileges so there is no wait for you to get in.
With a stay at Hotel Indigo Lower East Side New York, you'll be centrally located in New York, within a 5-minute drive of Washington Square Park and 5th Avenue. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Overall 8.7 Excellent
Based on 26 reviews
Excellent
8.2
Pros: Friendly, helpful staff.
Good
6.0
Pros: This hotel is totally fine if you just need a good,clean and reliable place to stay. Nothing's about it is amazing or special but nothing is bad (except that the elevators weren't working which meant a 8 story climb up the stairs).
Okay
4.0
Pros: minibar was loaded with choices
Excellent
9.4
Pros: I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler.
Okay
4.8
Pros: The location is great. The bathrooms are nice. Internet worked well.
Excellent
9.6
Pros: Excellent facilities, clean rooms, great location, right in the heart of Manhattan.
Excellent
8.5
Excellent
9.3
Pros: Service
Excellent
10.0
Pros: Very convenient location. Excellent service. Clean and cozy room.
Excellent
8.3
Pros: Staff was amazingly attentive.
Excellent
9.7
Pros: friendly staff
simple
old NYC charm, architecture
large, well appointed rooms for an older hotel
easy access to meetings
Excellent
8.8
Pros: The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again.
Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel.
Good
7.6
Pros: The staff could not do enough for us - they were very helpful.
Good
6.0
Pros: the location was fantastic
Excellent
8.0
Pros: Close proximity to the heart of Manhattan
Good
7.6
Pros: The facility, room amenities and courteousness of the staff is 5+ star.
Excellent
8.0
Pros: pleasant and efficient staff
Excellent
8.0
Pros: Location was good. Staff were friendly and helpful
Good
6.4
Pros: Liked the ipod dock in the radio. Friendly staff.
Good
7.2
Pros: Great Location, Friendly Staff, Personal Atmosphere, Cosy Well Appointed Rooms
Excellent
8.0
Pros: AAA_5 Star Staff at the Hotel-!!!!!!!!! This Hotel is in a great location / easy walk to any needed transportation/ places to EAT/ Shopping/ or Entertainment. Small room but Elegant space. + a "Great Shower".
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Cons: $self.cons
Okay
5.6
Pros: The size of the room and the cleanliness
Details
Reviews
Overall 8.7 Excellent
Based on 26 reviews
8.2 Excellent
Pros: Friendly, helpful staff.
Cons: Bad view out of room 733.
6.0 Good
Pros: This hotel is totally fine if you just need a good,clean and reliable place to stay. Nothing's about it is amazing or special but nothing is bad (except that the elevators weren't working which meant a 8 story climb up the stairs).
Cons:
4.0 Okay
Pros: minibar was loaded with choices
Cons: deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!
9.4 Excellent
Pros: I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler.
Cons: Better gym room.
4.8 Okay
Pros: The location is great. The bathrooms are nice. Internet worked well.
Cons: However it lacks the charm I was expecting from a boutique hotel in New York. The rooms have an old feeling. The decoration in general is fairly old style. And when we tried to get room service for breakfast nobody picked up, we were told we will be called back and after 30 min we just gave up. Not worth the price, I would rather do a Hilton or Hyatt for same price with much better bed, service and vibe.
9.6 Excellent
Pros: Excellent facilities, clean rooms, great location, right in the heart of Manhattan.
Cons:
8.5 Excellent
Pros:
Cons: Old shower and bathroom
9.3 Excellent
Pros: Service
Cons:
10.0 Excellent
Pros: Very convenient location. Excellent service. Clean and cozy room.
Cons:
8.3 Excellent
Pros: Staff was amazingly attentive.
Cons: No ice on floor
9.7 Excellent
Pros: friendly staff
simple
old NYC charm, architecture
large, well appointed rooms for an older hotel
easy access to meetings
Cons:
8.8 Excellent
Pros: The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again.
Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel.
Cons: If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."
7.6 Good
Pros: The staff could not do enough for us - they were very helpful.
Cons: Tea & coffee facilities in the room would have been nice.
6.0 Good
Pros: the location was fantastic
Cons:
8.0 Excellent
Pros: Close proximity to the heart of Manhattan
Cons: Even the deluxe queen bedroom was a little on the small side. I do not envy anyone having a standard room. A bit pricey but then NY is.
7.6 Good
Pros: The facility, room amenities and courteousness of the staff is 5+ star.
Cons:
8.0 Excellent
Pros: pleasant and efficient staff
Cons:
8.0 Excellent
Pros: Location was good. Staff were friendly and helpful
Cons: Very tiny things - the touch senstive display of drinks for example. We all picked them up to look before we saw the leaflet!
6.4 Good
Pros: Liked the ipod dock in the radio. Friendly staff.
Cons: No view
7.2 Good
Pros: Great Location, Friendly Staff, Personal Atmosphere, Cosy Well Appointed Rooms
Cons: That you are required to leave a deposit of $75 per day for "incidentals" in addition to paying the price of the room
8.0 Excellent
Pros: AAA_5 Star Staff at the Hotel-!!!!!!!!! This Hotel is in a great location / easy walk to any needed transportation/ places to EAT/ Shopping/ or Entertainment. Small room but Elegant space. + a "Great Shower".
5.6 Okay
Pros: The size of the room and the cleanliness
Cons: The fact that I did not have any windows that I could see daylight out of and I would of liked a bath
With a stay at The Marmara Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 8 minutes by foot from Empire State Building. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 1375 square feet (128 square meters) of space consisting of conference space and a meeting room.
Overall 8.2 Excellent
Based on 157 reviews
All reviews
- All reviews
Excellent
10.0
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Details
Reviews
Overall 8.2 Excellent
Based on 157 reviews
Cleanliness
8.7
Comfort
8.7
Location
8.6
Services
8.5
Staff
8.4
Value for money
7.3
10.0 Excellent
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Cons: the elevator is always busy and a bit slow.
With a stay at The Marmara Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 8 minutes by foot from Empire State Building. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 1375 square feet (128 square meters) of space consisting of conference space and a meeting room.
Pool
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
With a stay at The Redbury New York, you'll be centrally located in New York, steps from 5th Avenue and 7 minutes by foot from Empire State Building. Featured amenities include limo/town car service, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 1,326 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The Staff was excellent, responsive and kind. The rooms were fun and a nice size, small but well appointed. Great location.
Excellent
10.0
Pros: Very comfortable bed
Excellent
10.0
Pros: Very clean, large bathroom and super comfy bed!
Good
7.4
Pros: The staff went out of their way to assist with all our needs and although we were not happy with our room they went out of their way to sort us out .
Good
6.2
Pros: The hotel was clearly recently redecorated to be hip and modern.
Excellent
10.0
Pros: The room with one twin bed. It was the perfect, cozy size for one person, and much more affordable than other types of rooms at this hotel.
Mediocre
3.7
Pros: location was good for the purpose of my trip. the lobby/restaurant was hip and bustling.
Excellent
10.0
Pros: Staff was very polite and courteous. The housekeeper who cleaned my room was very thorough and kind. Room was clean and the bed was very comfortable!
Excellent
10.0
Pros: A great hotel with it all, charm, location, hip vibe, great restaurant, attentive staff, and nice extras (comp coffee, helpful concierge, great lounge with food & bev options at good prices). Loved it!
Excellent
9.4
Pros: The best thing about the Redbury hands down is the customer service! My family and I stayed a week and everyone we encountered was amazing! From the front desk to housekeeping, our service at Marta and especially Laurel at Cafe Marchio, the staff is absolutely outstanding! Location is great being very close to the subway (and my daughters school). I will definitely be back!
Excellent
10.0
Pros: Nice hotel, great rooms, bar and got an excellent rate
Excellent
10.0
Pros: Friendlyat staff and great location. Quiet amd clean rooms.
Good
6.0
Mediocre
3.3
Pros: Very friendly and courteous housekeeping staff. Execelent location.Clean towels and bedding great for a one night stop over.
Good
6.7
Pros: Very Very Clean.. I didn't expect that
Okay
5.3
Pros: Location was great. Got a very quiet room. Room was small, but bed was comfy, and room was very good value for New York.
Excellent
8.0
Pros: Service was great, but location is perfect for city break with empire state building within 7 minutes walk and 5th avenue 2 blocks away.
Good
6.8
Pros: Am excellent bathroom (roomy and easily controllable shower, lots of shelf space over sink, toiletries), ice available on the tenth floor, swift elevators, complementary daily newspaper at the front desk if one noticed it, very personable front desk and room cleaning staff.
Good
6.0
Pros: The hotel looks fantastic when you first enter it. The reception area is contemporary design, very well done. The staff were extremely helpful and polite and would help in anyway possible.
Okay
5.6
Pros: Location
Okay
4.8
Pros: Location; Good Air Conditioning; Pleasant Staff; restaurant for breakfast right next door
Okay
4.8
Pros: Location is top (Y) one or 2 blocks from 5th Avenue.
Details
Reviews
Overall 8.1 Excellent
Based on 1,326 reviews
Cleanliness
8.4
Comfort
8.1
Location
9.1
Services
7.8
Staff
8.2
Value for money
7.4
10.0 Excellent
Pros: The Staff was excellent, responsive and kind. The rooms were fun and a nice size, small but well appointed. Great location.
Cons:
10.0 Excellent
Pros: Very comfortable bed
Cons:
10.0 Excellent
Pros: Very clean, large bathroom and super comfy bed!
Cons:
7.4 Good
Pros: The staff went out of their way to assist with all our needs and although we were not happy with our room they went out of their way to sort us out .
Cons: The first room we were assigned to , room 945 had a bad odour which was intolerable. We were then changed to room 444 which is slightly smaller but has good odour , unfortunately the aircon was super noisy and disturbed us on the first night . we then worked out a way to improve this noise so much better.
The shower head in room 444 needs attention as it leaks at the back of the pipe - this is evidence of poor maintenance.
6.2 Good
Pros: The hotel was clearly recently redecorated to be hip and modern.
Cons: I did not realize my single room would consist of a twin bed in a 6 by 10 room. It was half the room pictured. There was no closet, just some small drawers tucked behind the bed. They do an admiralable job with space efficiency but you should know going in how small the space is.
10.0 Excellent
Pros: The room with one twin bed. It was the perfect, cozy size for one person, and much more affordable than other types of rooms at this hotel.
Cons:
3.7 Mediocre
Pros: location was good for the purpose of my trip. the lobby/restaurant was hip and bustling.
Cons: the staff: apathetic, dismissive, rude, unapologetic
rooms: way too small and awkward, no shades on bathroom windows, no amenities, no closet space
overall experience: borderline abusive
special note- extremely awkward situation happening on 8th floor where apparently a permanent tenant lives in one of the rooms and has several crazy notices taped to the outside of his/her door.
also the fitness center is a joke.
10.0 Excellent
Pros: Staff was very polite and courteous. The housekeeper who cleaned my room was very thorough and kind. Room was clean and the bed was very comfortable!
Cons: I didn't like the street noise at night. Honking of horns continuously but nothing the hotel can do about that in NYC I guess
10.0 Excellent
Pros: A great hotel with it all, charm, location, hip vibe, great restaurant, attentive staff, and nice extras (comp coffee, helpful concierge, great lounge with food & bev options at good prices). Loved it!
Cons: A larger, more expansive fitness room would be nice.
9.4 Excellent
Pros: The best thing about the Redbury hands down is the customer service! My family and I stayed a week and everyone we encountered was amazing! From the front desk to housekeeping, our service at Marta and especially Laurel at Cafe Marchio, the staff is absolutely outstanding! Location is great being very close to the subway (and my daughters school). I will definitely be back!
Cons: I know it's New York but the bathroom could really use a shelf or two for storage.
10.0 Excellent
Pros: Nice hotel, great rooms, bar and got an excellent rate
Cons:
10.0 Excellent
Pros: Friendlyat staff and great location. Quiet amd clean rooms.
Cons: The beds were not firm enough
6.0 Good
Pros:
Cons: Poor lighting in the bathroom.
3.3 Mediocre
Pros: Very friendly and courteous housekeeping staff. Execelent location.Clean towels and bedding great for a one night stop over.
Cons: This hotel has so much potential as the location is great.Unfortunately it is let down by the unfriendly staff at reception.The rooms are very small and very dark as the light in room was very poor.They lack the small essentiaI details you would be expecting in a standard room at that price for example there was no chair you had to be sitting on the bed.I was on the 7th floor which reeked of smoke my room also smelt of smoke even though I complained but I was told that I was on a non-smoking floor. Wouldn't recommend booking a standard room unless staying for one night.
6.7 Good
Pros: Very Very Clean.. I didn't expect that
Cons: The single room was like a cell. It was extremely tiny although clean and bed was comfortable. I got another room but queen room in a three stars hotels closer to 34th street with the same price!!
5.3 Okay
Pros: Location was great. Got a very quiet room. Room was small, but bed was comfy, and room was very good value for New York.
Cons: They changed my room, which is a good thing because the first room was shocking - the bathroom is not one of the renovated ones (as per the pictures on the website). So it looked like some strange dormitory toilet with a tiny sink, broken mirror and a shower that is not separate from the toilet.
8.0 Excellent
Pros: Service was great, but location is perfect for city break with empire state building within 7 minutes walk and 5th avenue 2 blocks away.
Cons:
6.8 Good
Pros: Am excellent bathroom (roomy and easily controllable shower, lots of shelf space over sink, toiletries), ice available on the tenth floor, swift elevators, complementary daily newspaper at the front desk if one noticed it, very personable front desk and room cleaning staff.
Cons: The room was quite small (furnished with a plastic chair!), doubtless because of the installation at some point after the construction of the building of the excellent bathroom. Some buttons on the television remote control did not work, but this was not a great enough inconvenience for me to mention it to the management until my check-out.
6.0 Good
Pros: The hotel looks fantastic when you first enter it. The reception area is contemporary design, very well done. The staff were extremely helpful and polite and would help in anyway possible.
Cons: The room was a lot smaller than we expected. The air conditioning was very poor in our room. We kept opening the door into the corridor to let some cool air into our room. There was no facility to make coffee.
5.6 Okay
Pros: Location
Cons: Problem with the reservation On are first nite are room that we had booked 3 weeks in advance was given to someone else!!!!!
4.8 Okay
Pros: Location; Good Air Conditioning; Pleasant Staff; restaurant for breakfast right next door
Cons: Rooms very small
4.8 Okay
Pros: Location is top (Y) one or 2 blocks from 5th Avenue.
Cons: the Air Conditioning was very noisy without conditioning the room it was so hot.
With a stay at The Redbury New York, you'll be centrally located in New York, steps from 5th Avenue and 7 minutes by foot from Empire State Building. Featured amenities include limo/town car service, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Located in the heart of the Fashion District in one of Manhattan's most sought-after neighborhoods, Hilton New York Fashion District is steps from the city's best attractions including the Empire State Building, Times Square, Madison Square Garden, the Fashion Institute of Technology (FIT), Chelsea Piers, Broadway, Macy's at Herald Square, Fifth Avenue shopping and the Jacob Javits Convention Center. Hilton New York Fashion District offers upscale guest rooms with city skyline views in the New York's fashion epicenter. The hotel offers private and semi-private meeting spaces for small meetings and events. Explore the best of New York City with easy access to nearby Grand Central and Penn Station. Walk to an event at Madison Square Garden or the Jacob Javits Convention Center, or stroll along the Highline, a former railroad turned linear park nearby.
Overall 8.1 Excellent
Based on 808 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Great location, great price for the day we stayed, room was clean and a nice size for NYC.
Okay
5.4
Pros: Look of the rooms very nicely decorated
Excellent
9.4
Pros: Great location, very good bar/restaurant, decent sized rooms for NYC. Staff is always very friendly and helpful! I've stayed here several times and have never had a bad experience.
Excellent
10.0
Pros: Very clean and the room was calm
Excellent
8.5
Pros: Convenient location, clean rooms, free standard wifi, put a mini fridge in our room for us, we were able to check in a few hours early
Excellent
10.0
Pros: This hotel was so amazing, I didn't expect much for the price but everything was spotless. The staff was amazing, they came up to our room 2 times a day to bring ice and they were super fast. King bed was very comfy and the hotel was within walking distance from Times Square but if ur visiting New York get a subway card and get everywhere for like 20 min at most.
Excellent
8.0
Pros: Front desk staff were professional and friendly
Excellent
10.0
Pros: I was very happy with the nearness of the hotel to Penn Station. It was a beautiful hotel, which appeared to have been recently renovated. I would definitely stay there again.
Excellent
10.0
Pros: Great price for the area. Room was small (typical for NYC) but clean and updated. Restaurant had a very good breakfast and the rooftop bar was a great place to get some views of the city.
Details
Reviews
Overall 8.1 Excellent
Based on 808 reviews
Cleanliness
8.5
Comfort
8.2
Location
8.9
Services
7.8
Staff
8.4
Value for money
7.5
8.0 Excellent
Pros: Great location, great price for the day we stayed, room was clean and a nice size for NYC.
Cons: When checking in they indicated that the water would be turned off at 9am the following morning for emergency repairs. So much for taking the say off and sleeping in. Well, apparently it was only the hot water, which we learned about after getting to the room and reading the note that was slipped under the door. When we got to front desk in the morning, they asked how our stay was and I said it was good. They asked - why only good - so I explained the water situation (it was about 10:30am). They indicated that they hadn't even started the project yet. We went from all water off from 9am-9pm, to only the hot water, to - well the hot water will be turned off - whenever. I'm sure there's a better way.
5.4 Okay
Pros: Look of the rooms very nicely decorated
Cons: Pricing was bit high for the size of the room but still had a great overall experience it was a comfortable stay
9.4 Excellent
Pros: Great location, very good bar/restaurant, decent sized rooms for NYC. Staff is always very friendly and helpful! I've stayed here several times and have never had a bad experience.
Cons:
10.0 Excellent
Pros: Very clean and the room was calm
Cons: Nothing
8.5 Excellent
Pros: Convenient location, clean rooms, free standard wifi, put a mini fridge in our room for us, we were able to check in a few hours early
Cons: We heard a lot of noise in the hallways- other people talking and doors slamming. It was difficult to shut the door without having it slam loudly. Monday morning we walked out of our room to see that they were replacing the carpet on our floor. That's where the noise that morning was coming from. It would've been nice to have a heads up that carpet was being replaced on our floor during our stay.
10.0 Excellent
Pros: This hotel was so amazing, I didn't expect much for the price but everything was spotless. The staff was amazing, they came up to our room 2 times a day to bring ice and they were super fast. King bed was very comfy and the hotel was within walking distance from Times Square but if ur visiting New York get a subway card and get everywhere for like 20 min at most.
Cons: Perfect stay no complaints.
8.0 Excellent
Pros: Front desk staff were professional and friendly
Cons: Restaurant staff inside the Hotel had terrible customer service.
10.0 Excellent
Pros: I was very happy with the nearness of the hotel to Penn Station. It was a beautiful hotel, which appeared to have been recently renovated. I would definitely stay there again.
Cons: Nothing
10.0 Excellent
Pros: Great price for the area. Room was small (typical for NYC) but clean and updated. Restaurant had a very good breakfast and the rooftop bar was a great place to get some views of the city.
Cons:
Located in the heart of the Fashion District in one of Manhattan's most sought-after neighborhoods, Hilton New York Fashion District is steps from the city's best attractions including the Empire State Building, Times Square, Madison Square Garden, the Fashion Institute of Technology (FIT), Chelsea Piers, Broadway, Macy's at Herald Square, Fifth Avenue shopping and the Jacob Javits Convention Center. Hilton New York Fashion District offers upscale guest rooms with city skyline views in the New York's fashion epicenter. The hotel offers private and semi-private meeting spaces for small meetings and events. Explore the best of New York City with easy access to nearby Grand Central and Penn Station. Walk to an event at Madison Square Garden or the Jacob Javits Convention Center, or stroll along the Highline, a former railroad turned linear park nearby.
Fitness centre
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
Overall 8.1 Excellent
Based on 483 reviews
All reviews
- All reviews
Excellent
9.7
Pros: GREAT STAFF, VERY HELPFULL
Mediocre
2.0
Pros: Nothing.
Excellent
10.0
Pros: FYI the rooms are real real small. Didn't bother me.
Excellent
10.0
Pros: Location was great, staff was amazing and prices were unbelievable for a Manhattan stay during NY Now!
David, the front desk manager really made us feel welcomed, especially since it was the first time we were traveling with our dog. We were treated with care and loved the size of our room #3212 and proximity to the subway.
Would surely stay there again and in fact booked another Westin because of the experience.
Excellent
10.0
Pros: We loved the comfort, location, staff helpfulness, cleanliness & smooth functioning.
Excellent
10.0
Pros: Easy access to Grand Central and in the heart of NYC.
Excellent
8.2
Pros: Near to Grand Central
Excellent
8.0
Pros: Lack of external noise or interruptions. Spacious and well-equipped for the business traveler. The location provides the consummate the mid-town Manhattan experience. Seamless and effortless stay.
Good
6.5
Pros: Location near Grand Hyatt where my conference was held.
Excellent
8.8
Pros: Great location, comfy beds
Good
6.8
Pros: only bad thing was the small rooms other than that it was good
Excellent
10.0
Pros: Nice rooms. Good breakfast.
Details
Reviews
Overall 8.1 Excellent
Based on 483 reviews
Cleanliness
8.4
Comfort
8.4
Location
9.0
Services
7.9
Staff
7.6
Value for money
7.3
9.7 Excellent
Pros: GREAT STAFF, VERY HELPFULL
Cons: DID NOT CLEAN OUR ROOM ON DAY 2 OF OUR STAY
2.0 Mediocre
Pros: Nothing.
Cons: Third party booked stay then went bankrupt. No email or advance notice. Hotel receptionist extremely rude and antagonistic. Not enough decency to offer comparable rate to alleviate situation. Never again.
10.0 Excellent
Pros: FYI the rooms are real real small. Didn't bother me.
Cons:
10.0 Excellent
Pros: Location was great, staff was amazing and prices were unbelievable for a Manhattan stay during NY Now!
David, the front desk manager really made us feel welcomed, especially since it was the first time we were traveling with our dog. We were treated with care and loved the size of our room #3212 and proximity to the subway.
Would surely stay there again and in fact booked another Westin because of the experience.
Cons:
10.0 Excellent
Pros: We loved the comfort, location, staff helpfulness, cleanliness & smooth functioning.
Cons:
10.0 Excellent
Pros: Easy access to Grand Central and in the heart of NYC.
Cons:
8.2 Excellent
Pros: Near to Grand Central
Cons: Roadside noise was too loud
8.0 Excellent
Pros: Lack of external noise or interruptions. Spacious and well-equipped for the business traveler. The location provides the consummate the mid-town Manhattan experience. Seamless and effortless stay.
Cons: N/A
6.5 Good
Pros: Location near Grand Hyatt where my conference was held.
Cons: Housekeeping should actually look at the "Do Not Disturb" sign hanging off door handle before they walk in on me taking a nap. I hate destination/resort fees. Especially when I have to make multiple emails and telephone calls to get the $35 food and beverage credit I'm supposed to get when I pay the $25 daily destination fee. The head office at Marriott can't do anything. They tell me to call Westin GC directly. The email with the disputed folio lists a Westin contact email that no longer works. I got an email telling me that I should forward my complaints to Marriott, and not the Westin contact email in the folio. When I email Marriott, they tell me to contact the Westin directly.
There was mildew on the ceiling of the shower stall.
8.8 Excellent
Pros: Great location, comfy beds
Cons: Initial room was unmade, shower was clogged, but issues were rectified immediately when brought to their attention
Wifi is not free
6.8 Good
Pros: only bad thing was the small rooms other than that it was good
Cons:
10.0 Excellent
Pros: Nice rooms. Good breakfast.
Cons: I think the quality of the hotel is excellent. I have no suggestions.
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at The Hotel @ Fifth Avenue in New York (Midtown), you'll be steps from 5th Avenue and 4 minutes by foot from Empire State Building. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.0 Excellent
Based on 209 reviews
Good
7.7
Okay
5.4
Pros: Liked the location.
Excellent
8.5
Pros: Room was reasonably priced and big for NYC
Excellent
8.2
Pros: The room was a very good value for the price, very clean, great staff, comfortable, great location, rooftop bar has an amazing view, good drink selection with low drink prices and just a cool little spot.
Excellent
9.6
Pros: Easy check in, room. The roof bar
Excellent
10.0
Pros: Location
Okay
5.7
Pros: Convenient.
Excellent
10.0
Pros: Location, easy to find
Excellent
8.0
Pros: It was in a central location for a cheaper price than most competitors. The queen room was a good size for my husband and I. Bathroom was clean. Breakfast was fine.
Excellent
8.5
Pros: The staff was very polite or at least the people I had a chance to talk to. The bed was very comfortable and the room overall was clean.
Excellent
8.0
Pros: Staff was extremely helpful and friendly. Rooms were clean and the complimentary breakfast was good.
Excellent
8.0
Good
6.8
Pros: Nice flatscreen TV..very close to MSG
Good
7.0
Pros: Great rooftop bar. Excellent Korean food right outside the door on the same block.
Excellent
8.0
Pros: Perfect position to visit the town, very comfortable room (especially the bed, that in our case was a queen-size bed). Nice bathroom (with a window that could be opened) and very good breakfast. I will definitely use this hotel again in my next visit to Manhattan.
Good
6.0
Pros: Roof top bar and private bathroom
Mediocre
3.0
Pros: Nothing at all stands out
Mediocre
2.8
Pros: proximity of the empire state building
Okay
4.4
Pros: Wireless internet in the whole hotel, in some rooms excelent, in others weaker signal. Size of room good, location excellent, nice lobby. I didnt liked assigned room, got another
Okay
5.2
Pros: i booked last-minute, so needed a known name at a reasonable price -- La Quinta was fine for those needs
Good
6.0
Pros: double bed, quiet room, clean bathroom
Mediocre
3.5
Pros: Had to have a smoking room
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Cons: $self.cons
Details
Reviews
Overall 8.0 Excellent
Based on 209 reviews
7.7 Good
Pros:
Cons: I liked that there was a fitness center but it was a little run down and the TV remote was missing.
5.4 Okay
Pros: Liked the location.
Cons: The hotel announced the lowest prices on several apps and sites like kayak, when you make the reservation, they charge you something called “facilities fee” or “resort fee”. It’s in violation of the new york’s unfair trade practices law. As the roon is the cheaper, cancellation is not refundable. IT’S a SCAM. Be aware.
8.5 Excellent
Pros: Room was reasonably priced and big for NYC
Cons: the elevator beeps were very loud, and it also made grinding noises. My room was right across from the elevator, so it was annoying.
8.2 Excellent
Pros: The room was a very good value for the price, very clean, great staff, comfortable, great location, rooftop bar has an amazing view, good drink selection with low drink prices and just a cool little spot.
Cons: There was noisy construction next door going on 24 hours a day, the breakfast less than I expected and a continental breakfast not a hot breakfast.
9.6 Excellent
Pros: Easy check in, room. The roof bar
Cons:
10.0 Excellent
Pros: Location
Cons: Slow elevator
5.7 Okay
Pros: Convenient.
Cons: Elevator broken.
I was there LAST week was broken then.
One of two broken, it took FOREVER to get in and out of the rooms.
They should give a discount until it is fixed.
10.0 Excellent
Pros: Location, easy to find
Cons:
8.0 Excellent
Pros: It was in a central location for a cheaper price than most competitors. The queen room was a good size for my husband and I. Bathroom was clean. Breakfast was fine.
Cons: Bed was uncomfortable.
8.5 Excellent
Pros: The staff was very polite or at least the people I had a chance to talk to. The bed was very comfortable and the room overall was clean.
Cons:
8.0 Excellent
Pros: Staff was extremely helpful and friendly. Rooms were clean and the complimentary breakfast was good.
Cons: There was no mini fridge in the room, but other than that everything was good.
8.0 Excellent
Pros:
Cons: Coffee was very weak
6.8 Good
Pros: Nice flatscreen TV..very close to MSG
Cons:
7.0 Good
Pros: Great rooftop bar. Excellent Korean food right outside the door on the same block.
Cons:
8.0 Excellent
Pros: Perfect position to visit the town, very comfortable room (especially the bed, that in our case was a queen-size bed). Nice bathroom (with a window that could be opened) and very good breakfast. I will definitely use this hotel again in my next visit to Manhattan.
Cons: None
6.0 Good
Pros: Roof top bar and private bathroom
Cons: Room was small, but that was to be expected
3.0 Mediocre
Pros: Nothing at all stands out
Cons: I didn't like that the 12 floor was very loud with many loud voices and laughter, shortly after that 2AM, the alarm was set off.
2.8 Mediocre
Pros: proximity of the empire state building
Cons: window facing a wall, smoking room without possibility to switch for non smoking, unfriendly staff
4.4 Okay
Pros: Wireless internet in the whole hotel, in some rooms excelent, in others weaker signal. Size of room good, location excellent, nice lobby. I didnt liked assigned room, got another
Cons: Carpet dirty, in both rooms. Some rooms have almost no light, no view (backside, lower floors). Breakfast space to small, little service.
5.2 Okay
Pros: i booked last-minute, so needed a known name at a reasonable price -- La Quinta was fine for those needs
Cons: i had a smoking room (don't know if non-smoking was requested when booking) also, the elevators were quite slow
6.0 Good
Pros: double bed, quiet room, clean bathroom
Cons: not openable windows
3.5 Mediocre
Pros: Had to have a smoking room
With a stay at The Hotel @ Fifth Avenue in New York (Midtown), you'll be steps from 5th Avenue and 4 minutes by foot from Empire State Building. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Fitness centre
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Overall 7.6 Good
Based on 119 reviews
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Honestly just an amazing hotel. The room was the cleanest I've been in out of any room I've ever stayed in. Beautiful paintings on the wall that were very thoughtful and also unique. They had a tie (yes a tie from a suit) to represent "Do not disturb" which you hung on your door nob obviously. Location was also great.
Good
7.1
Pros: The front desk staff was excellent. The linens were very nice.
Excellent
9.1
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Excellent
9.4
Pros: No breakfast
Excellent
10.0
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Excellent
8.8
Pros: They people were great
Excellent
10.0
Pros: the location was great! close to times square, empire state bldg. and 5th avenue. Also just steps away from subway. I would stay there again. The staff was very friendly. They are remodeling. the hotel is going to be very nice once completed. Our room was recently remodeled and it was tastefully done.
Good
7.7
Pros: Cool style and helpful staff
Okay
5.4
Pros: Very nice staff
Good
6.2
Pros: It's a nice modern boutique feeling hotel. Staff was nice.
Excellent
8.8
Pros: Loved the overall look and decor of the hotel and the fruit water that was always available!
Good
6.3
Pros: Perfect location, just a few steps from major stores and 15 min walk to Times Square. Friendly staff. Clean rooms.
Okay
5.7
Pros: we were checked in really quick . breakfast was enjoyable . staff at reception were realy helpful in directions and questions . dinner was very good in the evening and brendan bar was very enjoyable bar to drink in. but location location location ,would not be beaten
Good
6.3
Pros: great location.
Good
7.0
Pros: The most comfortable bed I have ever slept in.
Good
7.0
Pros: the bed was very comfortable and bug free..! could of done with tea/coffee facilities in room though, staff were brilliant.
Good
6.0
Pros: the location was great
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Cons: $self.cons
Mediocre
3.2
Pros: Room was acceptable
Good
6.0
Pros: Location
Mediocre
3.6
Pros: location? nothing else.
Okay
5.2
Pros: location
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Cons: $self.cons
Details
Reviews
Overall 7.6 Good
Based on 119 reviews
10.0 Excellent
Pros: Everything
Cons: Food
10.0 Excellent
Pros: Honestly just an amazing hotel. The room was the cleanest I've been in out of any room I've ever stayed in. Beautiful paintings on the wall that were very thoughtful and also unique. They had a tie (yes a tie from a suit) to represent "Do not disturb" which you hung on your door nob obviously. Location was also great.
Cons: Everything was perfect.
7.1 Good
Pros: The front desk staff was excellent. The linens were very nice.
Cons: Blow dryer didn't work. Called housekeeping for clean towels and replacement blow dryer. Waited an hour. Never showed up.
Later they cleaned room and left clean towels but no washcloths.
It has potential just have not worked out all the kinks yet.
9.1 Excellent
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Cons: one of the blinds on window was broken and lopsided half up half down
heat hard to control - but then turned on a/c so was alright
9.4 Excellent
Pros: No breakfast
Cons:
10.0 Excellent
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Cons:
8.8 Excellent
Pros: They people were great
Cons: Lack of coffee maker / limited to one coffee per day..
10.0 Excellent
Pros: the location was great! close to times square, empire state bldg. and 5th avenue. Also just steps away from subway. I would stay there again. The staff was very friendly. They are remodeling. the hotel is going to be very nice once completed. Our room was recently remodeled and it was tastefully done.
Cons:
7.7 Good
Pros: Cool style and helpful staff
Cons: Very very dirty neighborhoood. Even for ny standards. Strong urine smell and homeless encampment a few feet away.
5.4 Okay
Pros: Very nice staff
Cons: 206 should be a storage closet! Nestled between two fire doors, starting at 4am, the two fire doors slam prohibiting any sleep!!
6.2 Good
Pros: It's a nice modern boutique feeling hotel. Staff was nice.
Cons: After a night of jack hammering (location issue more than their fault) there was no hot water at all in the morning. They refunded a portion of my bill but it was brutal. They should consider also soundproofing the Windows more.
8.8 Excellent
Pros: Loved the overall look and decor of the hotel and the fruit water that was always available!
Cons: At night you do notice odd sounds here and there, like a the loud furnace.
6.3 Good
Pros: Perfect location, just a few steps from major stores and 15 min walk to Times Square. Friendly staff. Clean rooms.
Cons: Just two elevators. For some rooms you could not control the heating, just the cooling air.
5.7 Okay
Pros: we were checked in really quick . breakfast was enjoyable . staff at reception were realy helpful in directions and questions . dinner was very good in the evening and brendan bar was very enjoyable bar to drink in. but location location location ,would not be beaten
Cons: heating system was noisy and lifts slow during busy times.but not bad enough to put us off staying here in the future
6.3 Good
Pros: great location.
Cons:
7.0 Good
Pros: The most comfortable bed I have ever slept in.
Cons: Room was cold in November, as heat had not been turned on.
7.0 Good
Pros: the bed was very comfortable and bug free..! could of done with tea/coffee facilities in room though, staff were brilliant.
Cons:
6.0 Good
Pros: the location was great
3.2 Mediocre
Pros: Room was acceptable
Cons: Breakfast was a bit ad hoc and lacked taste in order and presentaion
6.0 Good
Pros: Location
Cons: Rooms on 12th floor could be updated
3.6 Mediocre
Pros: location? nothing else.
Cons: service & facilities, very poor
5.2 Okay
Pros: location
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Blue Moon Boutique Hotel, you'll be centrally located in New York, within a 5-minute drive of Washington Square Park and Wall Street. Featured amenities include a business center, a 24-hour front desk, and luggage storage.
Overall 7.5 Good
Based on 66 reviews
Excellent
10.0
Pros: This cozy hotel was awesome--location, kind & helpful staff, etc. Was lucky to get a room with large outside terrace..perfect for a night of summer rain. Romantic!
Excellent
8.0
Pros: Boutique atmosphere, interesting art ... convenient in the area, low key.
I would return.
Okay
4.5
Pros: Good price
Good
7.7
Good
6.0
Pros: friendly staff
Okay
5.7
Pros: the staff were very friendly and helpful. The location was good for my purposes.
Good
7.3
Pros: Fantastic location in the Lower Eastside as it was situated within easy walkung distance of good bars and resturants. The room was comfortable and a good size.
Excellent
8.0
Pros: staff gave excellent recommendations for activities/meals
Good
7.3
Pros: This hotel is everything that the description says - lovely, characterful building, comfortable bed, great shower (and a bathtub) and I was so grateful for the aircon! Many hotels turn it off when you go out and you return to a nasty hot room - not the case here! I had one of the smaller rooms, but it was still huge, and beautifully furnished. Good to have real coffee in the room too. I also loved the neighbourhood, close to Little Italy, Chinatown and the Lower East Side, there are lots of interesting things to see and do (and eat!) and it felt very safe. It was a pleasure to stay here.
Good
6.0
Pros: Liked the atmosphere of the hotel.. artistic yet cosy?
Excellent
8.0
Pros: We liked Blue Moon's location in a fascinating neighborhood, our spacious and comfortable room, and the historic and lovingly renovated building. Helpful staff gave us a warm welcome. This is a high-end boutique hotel at reasonable rate - a true find!
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Good
6.8
Pros: It was convenient to what we were doing in New York on the lower East Sise.
Good
7.6
Pros: Staff, situation in NY
Good
7.2
Pros: A small privately owned hotel but almost comparing to the four star hotel chains in quality. Very good and helpfull staff, nice rooms and well kept. Location was in downtown Manhattan close to Chinatown, Little Italy and a pleasant walk to the financial district
Details
Reviews
Overall 7.5 Good
Based on 66 reviews
10.0 Excellent
Pros: This cozy hotel was awesome--location, kind & helpful staff, etc. Was lucky to get a room with large outside terrace..perfect for a night of summer rain. Romantic!
Cons:
8.0 Excellent
Pros: Boutique atmosphere, interesting art ... convenient in the area, low key.
I would return.
Cons: Breakfast was light on items but I'm not a big breakfast person .
4.5 Okay
Pros: Good price
Cons: Tiniest thing I've ever seen. Can't turn lights off. Loud. Adjacent to loud train.
7.7 Good
Pros:
Cons: W
6.0 Good
Pros: friendly staff
Cons: breakfast
5.7 Okay
Pros: the staff were very friendly and helpful. The location was good for my purposes.
Cons:
7.3 Good
Pros: Fantastic location in the Lower Eastside as it was situated within easy walkung distance of good bars and resturants. The room was comfortable and a good size.
Cons:
8.0 Excellent
Pros: staff gave excellent recommendations for activities/meals
Cons:
7.3 Good
Pros: This hotel is everything that the description says - lovely, characterful building, comfortable bed, great shower (and a bathtub) and I was so grateful for the aircon! Many hotels turn it off when you go out and you return to a nasty hot room - not the case here! I had one of the smaller rooms, but it was still huge, and beautifully furnished. Good to have real coffee in the room too. I also loved the neighbourhood, close to Little Italy, Chinatown and the Lower East Side, there are lots of interesting things to see and do (and eat!) and it felt very safe. It was a pleasure to stay here.
Cons: China for breakfast would be nice. Paper cups and plastic plates somehow didn't fit - not very environmentally friendly either. I didn't spot the juice and fresh milk for three days - maybe the breakfast area could be arranged better, or maybe I'm just not very observant!
6.0 Good
Pros: Liked the atmosphere of the hotel.. artistic yet cosy?
Cons: not in particular... location is a bit off from Midtown, but then again that was the reason for choosing this hotel in the first place, as we needed to get on a bus in Chinatown early next morning. Which was convenient as it was a walking distance away.
8.0 Excellent
Pros: We liked Blue Moon's location in a fascinating neighborhood, our spacious and comfortable room, and the historic and lovingly renovated building. Helpful staff gave us a warm welcome. This is a high-end boutique hotel at reasonable rate - a true find!
6.8 Good
Pros: It was convenient to what we were doing in New York on the lower East Sise.
Cons: The lobby area was cold and not conducive to relaxing.
7.6 Good
Pros: Staff, situation in NY
Cons: Poor breakfast, no working internet
7.2 Good
Pros: A small privately owned hotel but almost comparing to the four star hotel chains in quality. Very good and helpfull staff, nice rooms and well kept. Location was in downtown Manhattan close to Chinatown, Little Italy and a pleasant walk to the financial district
Cons: Continental breakfast was dissapointing. Did not match the high quality of the rest of the services and facilities.
With a stay at Blue Moon Boutique Hotel, you'll be centrally located in New York, within a 5-minute drive of Washington Square Park and Wall Street. Featured amenities include a business center, a 24-hour front desk, and luggage storage.
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Hotel Pennsylvania is centrally located in New York, a 4-minute walk from Madison Square Garden and 5 minutes by foot from Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5.8 Okay
Based on 28,841 reviews
All reviews
- All reviews
Mediocre
2.0
Okay
4.8
Pros: They did switch my room when the first was disgusting. The manager at the desk was very nice.
Just pay the extra money and take a renovated room. The renovated room was a typical nyc hotel where I felt safe and comfortable.
Excellent
10.0
Okay
4.8
Pros: The location
Good
6.2
Pros: I got stuck in NY when my flight was cancelled, and Hotel Pennsylvania had a room. The location is excellent - right across from Penn Station, so it was easy to catch my train the next morning.
Mediocre
3.1
Pros: The fact that i brought medical grade cleaning products with me.
Excellent
10.0
Pros: Evethings
Good
6.0
Pros: Only the place of the hotel was amazing
Mediocre
3.7
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Okay
4.0
Pros: Location
Mediocre
2.8
Pros: Nothing
Excellent
10.0
Pros: yes
Okay
5.7
Pros: Location and convenience excellent.
Mediocre
2.7
Pros: Very disapointined with facilities and value for money
Okay
4.0
Pros: Location
Mediocre
3.7
Pros: Nothing at all, I will never come back
Mediocre
3.7
Pros: Location was good, not a superior room. Hotel offered a 30% dicount we paid over $200 a night not happy about paying the higher price. Told that I could not get the discount as I had booked through Booking.com Do they have any superior rooms as booked?
Good
6.0
Pros: Central location
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Cons: $self.cons
Okay
4.0
Pros: how central it was
Okay
4.4
Pros: location excellent
Okay
4.4
Pros: good service
Okay
4.4
Pros: it is at the center of the city
Details
Reviews
Overall 5.8 Okay
Based on 28,841 reviews
Cleanliness
5.3
Comfort
5.3
Location
8.7
Services
4.9
Staff
5.9
Value for money
5.4
2.0 Mediocre
Pros:
Cons: You should take this hotel off of your site — it is a disgrace.
4.8 Okay
Pros: They did switch my room when the first was disgusting. The manager at the desk was very nice.
Just pay the extra money and take a renovated room. The renovated room was a typical nyc hotel where I felt safe and comfortable.
Cons: I originally did not choose to stay in a renovated room,thinking that it was only for a night and I’d really only be sleeping in the room. But the “classic” room I was given was beyond disgusting and unsanitary- stained sheets, old carpet, the window was left open and held up by the drain stopper from the bathroom sink. There was no shower curtain and when I asked the attendant in the hall for one she handed it to me and had me put it up. Debris and mold could be seen in the a/c vent. There were unknown marks on the carpet.
The valet insisted on a tip before taking my car. The bell captain was rude.
10.0 Excellent
Pros:
Cons: Nice
4.8 Okay
Pros: The location
Cons: The hotel was very dated. Paint peeling off.
6.2 Good
Pros: I got stuck in NY when my flight was cancelled, and Hotel Pennsylvania had a room. The location is excellent - right across from Penn Station, so it was easy to catch my train the next morning.
Cons: The entire hotel is quite dated, and there were very few amenities in the room (no hair dryer or robe, just shampoo and soap). Check-in took 45+ minutes even at 11 pm.
3.1 Mediocre
Pros: The fact that i brought medical grade cleaning products with me.
Cons: Less bed bugs would be nice, less flies flying around, maybe vacuum once in a while. The place smelled like a corpse died in there. Black mold in the showers, and hardly any AC. Called 3 times no one came to fix. I tried to get a refund from PRICELINE.com which is another horrible site, charged and 85 fee for a 65 dollar room, and gave no refund for the appalling conditions we had to stay in. I will never use priceline again
10.0 Excellent
Pros: Evethings
Cons:
6.0 Good
Pros: Only the place of the hotel was amazing
Cons: The breakfast and service need more improvenent
3.7 Mediocre
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Cons: Cleaning. the carpet showed that it was several years old without being washed. In the shower, the bathroom tiles were dirty with mold, you could tell he had a long time without being thoroughly washed. On the false right, there was a hole covered with a rag or something that looked like a sock. The beds creaked a lot. I cannot understand a hotel with such demand has rooms that not a one-star hotel has.
4.0 Okay
Pros: Location
Cons: Cleanliness, staff, getting car out of valet and they lost the ticket twice, long line for checkin, breakfast was less than continental, room had mold and rust everywhere, wallpaper peeling off walls, carpet had tons of stains, smelled like smoke in the non smoking room...etc...
2.8 Mediocre
Pros: Nothing
Cons: 1. They charged us $68 in fees because we reserved through third party
2. Lamp was broken
3. Mold on curtains
4. Paint peeling off walls
5. Phone did not work
6. No towels
7. No pillow cases nor bed quilt/cover
8. Ceiling had paper stuck to it
9. Windows were filthy.
I have pictures of each of theses. I have used kayak before and stayed at the Penn. I was greatly disappointed. Staff were non responsive, we finally got towels, pillow covers and a new lamp, after we got a supervisor involved.
10.0 Excellent
Pros: yes
Cons: yes
5.7 Okay
Pros: Location and convenience excellent.
Cons: Rooms very average and generally inadequate space in them.
2.7 Mediocre
Pros: Very disapointined with facilities and value for money
Cons:
4.0 Okay
Pros: Location
Cons: Washer leaked. Never fixed, rubbish can was placed by hotel staff to collect water leak. A third world hospitality handling.
3.7 Mediocre
Pros: Nothing at all, I will never come back
Cons: Rooms smelling bad,unacceptable breakfast, big delay for check in,
3.7 Mediocre
Pros: Location was good, not a superior room. Hotel offered a 30% dicount we paid over $200 a night not happy about paying the higher price. Told that I could not get the discount as I had booked through Booking.com Do they have any superior rooms as booked?
Cons: Very poor quality of rooms offered. From some of the reviews I expected better.
6.0 Good
Pros: Central location
4.0 Okay
Pros: how central it was
Cons: staff seemed to be giving out to people a lot on the day I was there. The staff were efficient but not the friendliest
4.4 Okay
Pros: location excellent
Cons: internal decoration needs updating, rooms and corridors very b asic
4.4 Okay
Pros: good service
Cons: The hotel is to big.
4.4 Okay
Pros: it is at the center of the city
Cons: the room quality
Hotel Pennsylvania is centrally located in New York, a 4-minute walk from Madison Square Garden and 5 minutes by foot from Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
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