New York hotels near Madison Square Park

Pros: Location.

Cons: Customer service was not at a 5 star level. The room was pretty basic, very clean but nothing spectacular about the room. The restroom was nice though.

Pros: Very modern and discreet

Cons: Room location and view

Pros: Everything

Cons: N/A

Pros: Room was nice and clean. Comfy bed and pillows.

Cons: For 5 stars the room was extremely small and very basic. No bath. No view. If driving to hotel keep in mind its in the middle of times square. Traffic is crazy. Hotel offers valet and they take car to parking garage which you could find one yourself.

Pros: Large bath sheets When I called guest services they answered using my name Staff very friendly and so helpful

Cons: Shower could do with more pressure

Pros: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!

Cons: Some of the amenities of a 5 star include asking for anything and everything one requires, through the desk. I could walk to an ice machine faster than the line was answered-sometimes.

Pros: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien

Cons: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.

Pros: It’s a historical hotel yet with very modern amenities and fittings. Very convenient for a tourist right on Time Square.

Pros: Location, Location, Location !! Very nice room!

Cons: Crouded, cramped check in area.

Pros: Lots of room for the four of us.

Cons: We had to request extra wash clothes as there were only three supplied and there were four of us.

Pros: Location was excellent, staff was great. Check-in and out process was really easy and quick.

Pros: The staff was wonderful.

Pros: The rooms were comfortable and in a great location

Cons: There was no coffee maker or coffee supplies in the room and even though they supplied one when asked, they did not replenish the supplies. On the second night they left bloody sheets on the bed. Also we were there on our honeymoon and the receptionist very kindly offered to send up a basket of fruits and sodas (we don’t drink) but then did not follow through.

Pros: The location was excellent, the rooms were lovely and quite large by NYC standard. Great value

Cons: Nothing really

Pros: Location was great.

Cons: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.

Pros: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!

Cons: Nope.

Pros: Location is great, room and bathroom were super clean.

Cons: Room was small, not worth the price we paid for. Worse of all, the bed was extremely uncomfortable, how can this hotel call itself 5 stars with such bad beds? We regret staying in this hotel and we will not come back.

Cons: Towels and everything in the bathroom did not live up to 5 star hotel standards.

Pros: Clean, roomy bathroom, very helpful and friendly staff and good location

Pros: Very welcoming staff, (yes, I'm talking about you Malek, you were perfect!), and we really appreciated the room upgrade and sparkling wine since this was a special occasion. Loved the view and the general location.

Pros: new modern hotel - kind of a bar/nightlife scene downstairs. room was spacious and bed was comfortable.

Cons: Gym was small and cramped.

Cons: 20 min delay to check in. Ate in Restaurant and my order never came as they had run out. Bar staff rude and waited 30 mins to order drink and another 30 to pay the check.

Pros: Centrally located Great price Beautiful and clean room Friendly staff

Cons: Bed spread has a few stains that were pretty gross :(

Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.

Pros: The friendly Staff!!!! They are all truly amazing!! Love Belle XXXOOO

Cons: It was Awesome

Pros: Very comfy beds. Really good shower. Nice and friendly staff. Good location to everything, safe area.

Pros: Super soft bed, easy check-in and check-out process, great location, and INSANELY fast wi-fi.

Cons: The room was TINY. The bathroom shower needed to be renovated and/or deep cleaned.

Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.

Pros: Location

Cons: They charge at least 5 USD per package if you get anything delivered. Check-in process is a nightmare. No closet in the rooms. Not good for business trips.

Pros: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.

Cons: The bar closed way too early on Monday night but they did let us have drinks before tossing us out. Bartender attitude was a bit flippant and unfriendly.

Pros: Clean

Cons: Nothing

Pros: Super comfortable beds, great location cool bar and super friendly staff

Cons: I know its NYC but rooms are small

Cons: Tokyo Style; Super Small Rooms!

Pros: Cool design not only lobby but bar, elevator and room.

Cons: Narrow room as well as bed was so soft and unable to sleep well. Also fitness room was so small and poor equipment.

Pros: Location

Cons: Luggage storage

Pros: nice, young, up to date, very cool

Cons: not at all

Pros: Loved the location, friendly staff, beautiful room and croissant breakfast!

Pros: We made reservation on line than showed up and the hotel was sold out

Cons: Read above

Pros: Size of room and location of hotel were good.

Cons: Service wasn’t particularly pleasant. Room not ready at check in time, heater/ AC in room malfunctioning and needed repair.

Pros: The fireplace.

Cons: Never told of a wedding on the floor above us. We were on the floor that had the wedding guests, etc. on it. We heard the constant drone of the base and people dancing and stomping. Awful! When we told them about it, the hotel staff said it was ending, but then we came to find that they paid the band extra to extend the wedding reception. This went on until 1:30 am and then we had to deal with the drunken people that were staying on the floor yelling and slamming doors. We booked this hotel about a month in advance and paid a lot of money.

Pros: The rooms were cute. Not to small.

Cons: Stayed here for New Year's Eve. Wanted a bucket of ice for the room so my wife and I could keep a bottle of champagne cold. They actually charged us $5 for the bucket of ice. Not even Motel 6 charges for ice. Room was also very hot and a lot of noise from the street and hallway. Bed hard and uncomfortable.

Pros: - Bar on the ground floor is a happening place. You will feel yourself in NYC. - 2 mins walk to 23rd Street subway station, very convenient.

Cons: - No gym or swimming pool - The entire hotel is too dark for business travelers who need to read or have a discussion with colleagues at lobby - The restaurant and bar are very pricy indeed.

Cons: Heat in room hard to control

Pros: The staff seemed nice.

Cons: Room smelled like cigarette smoke. We had our kids with us, we all woke up with headaches. We used the valet, we received the car with the seat all the back, speAkers blasting, like someone was hanging out in our Mercedes.

Pros: Great trendy hotel in a great location.

Cons: Nothing.

Pros: The hotel was centrally located, yet on a quit street in the city. The staff were stupendous and the rooms lovely. I had a very pleasant stay and can't wait to return.

Pros: Location near Times Square

Cons: Food and drinks were expensive. We found an excellent restaurant Marseilles on corner of 44th St. and 9th Ave.

Cons: Elevator key cards never worked

Pros: Location

Cons: My reservation did not appear at front desk, and have to wait until available room.

Pros: If you want to be in the middle of it all at Time Square stay here.

Cons: Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.

Pros: The location was absolutely amazing, only a short walk to Time Square and incredibly close to all of the Broadway theatres. The breakfast is really yummy but costs a fortune if you buy it here so if you want your breakfast at the hotel then I'd definitely recommend getting the option in which it is included in the price of the room.

Cons: When I went to check in they had no record of my reservation. The staff was very rude and dismissive. I sat at the front counter for 45 mins. while waiting for a resolution.

Pros: Amazing experience perfect location and very nice staff excellent I recommend it to everyone

Pros: Location

Cons: Not much choice at the menu for Stinger redtaurant

Cons: I stayed at your hotel from 30 Dec 2019 – 2 Jan 2020. Unfortunately, there were series of event that I need to bring to your attention. I was traveling with my family, however we are extremely disappointed with the service received during our check in and check out time. The check in started off with a very disappointing way when I asked why we are entitled with 2 breakfasts only instead of for 4 persons. I paid 4 adults when booking the room. To make the matter worse, the concierge person only explained that the breakfast was only for 2 persons instead of 4 and this was a promotion from booking.com. If this issue has been informed to us during our booking, I would not be so disappointed. We paid enormous amount for this room and yet the service was not commensurable with what I had paid for. Second, when we were about to check out. The invoice printed with the wrong room number and there was outstanding from restaurant bill. I told them, we stayed at room 2701 but they insisted we stayed at room 444 while I was still holding to the card key. The manager was called but he did not solve the issue. He print out the invoices with room 2701 but still the outstanding bill was there. I told him that we didn’t have our dinner nor room service and we did have a proof for it. He wasn’t helpful or willing to investigate the matter and even raised his voice towards us. I hope you agree with me this kind of service is completely unacceptable. It is not the kind of treatment I would have expected from a five star hotel of your state or caliber. I am very disappointed from this bitter experienced. I request you to look into this matter properly and take some action against it or else you would lose some of your loyal customer.

Pros: The bellman was so accommodating when we wanted to store our bags after checkout.The property was in a great location and the staff overall was nice.

Pros: Near Times Square, great view

Cons: Didn’t meet my expectation. With its pricey rate, i expect to see bigger and fancy hotel with great amenities.

Cons: Confused about credits and they didn't get used which was probably the plan. You