Best New York hotels near Madison Square Park
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Overall 8.9 Excellent
Based on 4,537 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Excellent
10.0
Pros: Location perfect, amazing if you are a fan of Gossip girl and just as amazing if you are not.
Excellent
8.3
Pros: Location was great
Okay
4.6
Excellent
10.0
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Excellent
10.0
Pros: Convenient to everywhere I want to go. I love the courtyard for cocktails,
Excellent
9.6
Pros: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!
Excellent
10.0
Pros: Location, location, location. Best place to stay in town!
Good
7.9
Pros: Location and cleanliness
Good
7.5
Pros: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.
Excellent
10.0
Pros: Hotel was close to the center of New York, ideal for sight seeing ,food ect
Excellent
9.2
Pros: Boutique, smaller scale services. Once in your room, it is silent. You can hear nothing outside, in the hallway or the rooms next to you. It’s wonderful.
Details
Reviews
Overall 8.9 Excellent
Based on 4,537 reviews
Location
9.7
Service
8.1
Vibe
8.0
Amenities
8.0
Comfort
7.7
Room
7.6
Cleanliness
6.3
Food
5.4
Breakfast
4.7
WiFi
4.1
Value
3.4
Location
9.8
Service
8.0
Room
6.4
Food
5.8
Cleanliness
5.2
Breakfast
4.0
Value
3.0
WiFi
2.7
Location
9.5
Comfort
7.8
Service
7.6
Room
7.0
Cleanliness
6.3
Value
2.8
Location
9.6
Room
6.9
Service
7.8
10.0 Excellent
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Cons: Bar prices are very expensive.
10.0 Excellent
Pros: Location perfect, amazing if you are a fan of Gossip girl and just as amazing if you are not.
Cons: Nothing
8.3 Excellent
Pros: Location was great
Cons: The price of parking garage was difficult to accept. We will not return after being charged $110 for parking from 3:00 Friday afternoon and leaving before 9:00 on Saturday morning
4.6 Okay
Pros:
Cons: We arrived at 8:00 pm and the room I booked was not available at 8:00 pm at night!
10.0 Excellent
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Cons:
10.0 Excellent
Pros: Convenient to everywhere I want to go. I love the courtyard for cocktails,
Cons: No restaurants and they didn’t have the usual refreshment tine
9.6 Excellent
Pros: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!
Cons:
10.0 Excellent
Pros: Location, location, location. Best place to stay in town!
Cons:
7.9 Good
Pros: Location and cleanliness
Cons: Relatively expensive and breakfast not included in the stay.
7.5 Good
Pros: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.
Cons: The rooms are a bit dated but still very nice. I didn't feel the lounges had a great vibe but still relaxing. I do think the rooms need refurbishment. The breakfast was very expensive for what it was.
10.0 Excellent
Pros: Hotel was close to the center of New York, ideal for sight seeing ,food ect
Cons: No free WiFi
9.2 Excellent
Pros: Boutique, smaller scale services. Once in your room, it is silent. You can hear nothing outside, in the hallway or the rooms next to you. It’s wonderful.
Cons: Nothing
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Located in New York (East Village), The Standard East Village is within a 10-minute walk of New York University and 5th Avenue. Featured amenities include complimentary wired Internet access, limo/town car service, and dry cleaning/laundry services.
Overall 8.9 Excellent
Based on 1,746 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6.3
Excellent
10.0
Pros: The outdoor spaces for dining are the best I've been to in NYC. You really feel like you're in Europe sitting at their sidewalk cafe and Narcissa for dinner on a nice night is heavenly.
Excellent
10.0
Pros: Lovely location and the best staff ever!
Excellent
10.0
Pros: Very friendly service, great location close to so many nice cafes and places in the east village. Not too busy and noisy. Good value.
Excellent
10.0
Pros: Everything
Excellent
8.3
Pros: Location was perfect! Buzzing neighbourhood wirh plenty of great bars, restaurants and theatres. Also, Soho, Noho,... within walking distance. Generally speaking, East Village was our favourite spot in NY. Highly recommended. Also, on site bar is awesome.
Excellent
8.8
Pros: Great location, found a good price and well worth the stay.
Good
7.5
Pros: - The hotel is perfectly located and has a very cool vibe and nice decor. - The staff were friendly and approachable. - The hotel provided bottled water every day. - Cool choice of minibar snacks and drinks (didn't try any but it was an original selection).
Okay
5.4
Pros: Location is great
Excellent
8.8
Pros: Room with a view! Great bed
Excellent
9.6
Pros: convenient location and good service are main reasons for my return.
Excellent
9.6
Pros: Amazing view, great service, nice atmosphere, comfy bed
Details
Reviews
Overall 8.9 Excellent
Based on 1,746 reviews
Location
9.8
WiFi
9.4
Vibe
9.0
Service
8.7
Breakfast
8.2
Bar
8.1
Room
7.6
Value
4.5
Location
9.6
Service
8.6
Room
8.2
Bar
8.0
Food
7.1
Comfort
6.1
Location
9.9
Service
9.1
Vibe
8.7
Room
7.7
Comfort
5.7
Location
9.8
Service
8.6
Room
7.5
Comfort
6.5
Service
8.7
Room
6.9
6.3 Good
Pros:
Cons: My room smelt like a sewer. It was the most disgusting thing.
10.0 Excellent
Pros: The outdoor spaces for dining are the best I've been to in NYC. You really feel like you're in Europe sitting at their sidewalk cafe and Narcissa for dinner on a nice night is heavenly.
Cons: I had to leave.
10.0 Excellent
Pros: Lovely location and the best staff ever!
Cons: Everything and especially view and rooftop bar!
10.0 Excellent
Pros: Very friendly service, great location close to so many nice cafes and places in the east village. Not too busy and noisy. Good value.
Cons:
10.0 Excellent
Pros: Everything
Cons: Nothing
8.3 Excellent
Pros: Location was perfect! Buzzing neighbourhood wirh plenty of great bars, restaurants and theatres. Also, Soho, Noho,... within walking distance. Generally speaking, East Village was our favourite spot in NY. Highly recommended. Also, on site bar is awesome.
Cons:
8.8 Excellent
Pros: Great location, found a good price and well worth the stay.
Cons: Rooms a bit cramped but they were fine for short stay
7.5 Good
Pros: - The hotel is perfectly located and has a very cool vibe and nice decor. - The staff were friendly and approachable. - The hotel provided bottled water every day. - Cool choice of minibar snacks and drinks (didn't try any but it was an original selection).
Cons: Was a bit underwhelmed with the overall service quality. We waited 15 min to get the check in the cafe when not even half of the tables were occupied. The Bluetooth speakers in the room didn't' work and there was no Coffee machine in the room. We had booked the smallest room category which was fine but we didn't like that tiny desk in the room - the only space to actually put any of our stuff - was fully covered in magazines, books, brochures and other stuff from the hotel.
5.4 Okay
Pros: Location is great
Cons: The rooms are small, dated and you can hear everything your neighbors are doing. I will Never stay here again
8.8 Excellent
Pros: Room with a view! Great bed
Cons: No lounge. Only (nice) bars and restaurant
9.6 Excellent
Pros: convenient location and good service are main reasons for my return.
Cons:
9.6 Excellent
Pros: Amazing view, great service, nice atmosphere, comfy bed
Cons: Bottled water is not replenished everyday
Located in New York (East Village), The Standard East Village is within a 10-minute walk of New York University and 5th Avenue. Featured amenities include complimentary wired Internet access, limo/town car service, and dry cleaning/laundry services.
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
Overall 8.7 Excellent
Based on 2,163 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Okay
5.0
Pros: Room size Checkin with Paulina Maintenance guy very friendly
Excellent
10.0
Pros: Happy hour (free wine), also free bike rental. Got a room on the 21st floor looking at the empire state tower.
Excellent
8.0
Pros: Location was great.
Good
7.5
Excellent
10.0
Pros: Great breakfast buffet and otherwise. Perfect location.
Good
7.9
Pros: The hotel gave us some complimentary champagne, fruit, cupcakes and water. King room and particularly the bathroom were spacious. West facing room could see the sun setting although not the nicest skyline view. Infused water available in foyer, and coffee in the morning. Also offered a drink hour in the evening.
Excellent
10.0
Pros: It was my girlfriend and I’s anniversary, and we were greeted with champagne on ice and cupcakes by melissa in a beautiful display. We also needed some unusual things sent to the room but they were 100% accomodating. Best hotel service I’ve ever received hands down!
Excellent
10.0
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Excellent
9.6
Okay
4.2
Excellent
9.6
Pros: This was one of the better stays i've ever had in NYC. The location was great, the staff was great and we upgraded to a King Room with a view and it was worth every penny and more! I will be staying here again and would recommend to anyone.
Excellent
9.2
Pros: Proximity to great attractions; friendly staff; very accommodating staff..you only needed to ask for what you wanted and they were very accommodating. Great view from room.
Details
Reviews
Overall 8.7 Excellent
Based on 2,163 reviews
Location
9.6
Vibe
8.9
Food
8.8
Bar
8.3
Wellness
8.3
Service
8.1
Amenities
8.0
Room
7.6
Breakfast
6.9
WiFi
6.8
Location
9.4
Food
9.1
Bar
7.9
Service
7.9
Room
6.4
Location
9.8
Food
8.9
Vibe
8.8
Service
8.7
Amenities
8.2
Room
7.8
Breakfast
7.2
Location
9.7
Food
8.8
Vibe
8.5
Amenities
8.0
Service
7.9
Room
6.6
Cleanliness
6.2
5.0 Okay
Pros: Room size Checkin with Paulina Maintenance guy very friendly
Cons: Lying about property details on the phone prior to booking about essentials like black out curtains which was a precondition for us to make the booking. Staff did not want to remedy, manager on duty being rude and having way too much attitude, we suggested solutions like additional curtains but they just offered us to cut short the stay and leave (we did get refund upon insisting though) We felt we could have found a solution but the manager (Victoria I think her name was) gave us such attitude and in an absolutely unacceptable way that we didn’t have a choice but leave. Paulina at check in was very friendly though but didn’t have the power to resolve. The room condition was way below expectations and pictures are photo shopped, covering up run down room condition. AC was making loud funky sounds, upon check in we waited an hour for it to be fixed and dealt with the maintenance guy who was friendly though (after a 15h flight it was very tiring regardless and having to leave and look for a new hotel unshowered and tired and my wife pregnant was really not cool) Kimpton Not again for us for sure
10.0 Excellent
Pros: Happy hour (free wine), also free bike rental. Got a room on the 21st floor looking at the empire state tower.
Cons: Everything was great.
8.0 Excellent
Pros: Location was great.
Cons: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.
7.5 Good
Pros:
Cons: Not too customer oriented - didn’t put customer first
10.0 Excellent
Pros: Great breakfast buffet and otherwise. Perfect location.
Cons: leaving!
7.9 Good
Pros: The hotel gave us some complimentary champagne, fruit, cupcakes and water. King room and particularly the bathroom were spacious. West facing room could see the sun setting although not the nicest skyline view. Infused water available in foyer, and coffee in the morning. Also offered a drink hour in the evening.
Cons: Some areas of the room were dated. No free water bottles (aside from what was gifted later in the evening with the champagne and food). Our view wasn’t the greatest looking out to a backstreet, although my sisters upgraded room looked out 6th Avenue which was much better). Front desk could be more warm and welcoming.
10.0 Excellent
Pros: It was my girlfriend and I’s anniversary, and we were greeted with champagne on ice and cupcakes by melissa in a beautiful display. We also needed some unusual things sent to the room but they were 100% accomodating. Best hotel service I’ve ever received hands down!
Cons: The only thing that could’ve been better was the wifi being free and maybe the shower/bath having some sort of view
10.0 Excellent
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Cons:
9.6 Excellent
Pros:
Cons: No kettle or coffee machine in the room and none available in the reception except at breakfast. Tea/coffee from the bar was expensive so we went over the road to a coffee shop to get drinks. When most hotels now provide these facilities for free in the room or reception this seemed a little behind the times.
4.2 Okay
Pros:
Cons: Very noisy rooms, poor shower and air con didn’t work Better hotels in NY for same price
9.6 Excellent
Pros: This was one of the better stays i've ever had in NYC. The location was great, the staff was great and we upgraded to a King Room with a view and it was worth every penny and more! I will be staying here again and would recommend to anyone.
Cons: Although I know parking isn't cheap, it's one thing I wish was included in the cost of staying. However their pricing was in line with close by parking spots.
9.2 Excellent
Pros: Proximity to great attractions; friendly staff; very accommodating staff..you only needed to ask for what you wanted and they were very accommodating. Great view from room.
Cons: No problems. Nothing to not like.
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
Surrounded by the non-stop, neon-fueled energy of Times Square and the 24-hour allure of Manhattan nightlife, Pod Times Square Hotel offers a relaxing and affordable place to plant your flag in NYC. Our location on a quiet corner in Hells Kitchen, along with soundproof windows to drown out the sounds of the city, means youll forget youre just steps from the action when youre unwinding in your room.
Overall 8.5 Excellent
Based on 15,028 reviews
All reviews
- All reviews
Excellent
9.0
Pros: staff was super helpful
Excellent
8.8
Pros: They layout of the hotel is interesting. The staff was friendly and helpful. The bed was comfy.
Okay
5.4
Pros: Location
Excellent
10.0
Pros: Good value and convenient to many restaurants and sights to see
Excellent
8.8
Pros: Beds , view , location
Excellent
10.0
Pros: Location was perfect, down the road from broadway, 7 minute walk to times square, 15 minute walk to 5th ave, and very close to Port authority bus station and Penn station for transportation around the city!
Excellent
9.6
Pros: Although the rooms were fairly small, I loved how clean everything was. Cleanliness is a huge deal for myself and boyfriend when we travel, so we were very happy with that aspect of the room and hotel in general. Hotel staff was also very friendly and the concierge attendants were very helpful.
Good
7.9
Pros: The location and views are perfect for tourists.
Excellent
9.6
Pros: Clean and had everything I needed, what you see is what you got. Very comfortable and modern
Excellent
8.8
Pros: Really pleased with the pod, staff friendly and v clean also very helpful staff when we asked about anything
Excellent
8.0
Pros: Location and super friendly staff!
Okay
5.8
Pros: The location is very good for a tourists. Room was really clean and tidy. Also the good idea for a guests - preinstalled USB chargers for electronic devices, no need to have additional adaptors.
Details
Reviews
Overall 8.5 Excellent
Based on 15,028 reviews
Cleanliness
9.0
Comfort
8.2
Location
9.4
Services
8.2
Staff
8.5
Value for money
8.0
9.0 Excellent
Pros: staff was super helpful
Cons: no breakfast sadly or lotion in the bathroom
8.8 Excellent
Pros: They layout of the hotel is interesting. The staff was friendly and helpful. The bed was comfy.
Cons: The room was really small. I kept banging my elbows when I tried moving around.
5.4 Okay
Pros: Location
Cons: The room is very very very small
10.0 Excellent
Pros: Good value and convenient to many restaurants and sights to see
Cons: No. It was great
8.8 Excellent
Pros: Beds , view , location
Cons: Housekeeping banging on the door at 9 am every Morning- we were woke every morning of our stay
10.0 Excellent
Pros: Location was perfect, down the road from broadway, 7 minute walk to times square, 15 minute walk to 5th ave, and very close to Port authority bus station and Penn station for transportation around the city!
Cons: Nothing to not like
9.6 Excellent
Pros: Although the rooms were fairly small, I loved how clean everything was. Cleanliness is a huge deal for myself and boyfriend when we travel, so we were very happy with that aspect of the room and hotel in general. Hotel staff was also very friendly and the concierge attendants were very helpful.
Cons: Loved everything about this hotel, except that there was no complimentary coffee. I'm a huge coffee drinker, and always appreciate when hotels have complimentary coffee, even if it's located in the lobby, rather than the rooms.
7.9 Good
Pros: The location and views are perfect for tourists.
Cons: The mattresses are too thin for plus sized people.
9.6 Excellent
Pros: Clean and had everything I needed, what you see is what you got. Very comfortable and modern
Cons: Was expensive
8.8 Excellent
Pros: Really pleased with the pod, staff friendly and v clean also very helpful staff when we asked about anything
Cons: I was v dissapointed that I was sent a confirmation email and the price was £900 and on arrival the pod hotel wanted £200 more !
8.0 Excellent
Pros: Location and super friendly staff!
Cons: The offerings at the morning breakfast could have been better. My suggestion suggestion would be to add a few more simple options - perhaps oatmeal with condiments?
5.8 Okay
Pros: The location is very good for a tourists. Room was really clean and tidy. Also the good idea for a guests - preinstalled USB chargers for electronic devices, no need to have additional adaptors.
Cons: The staff is not so friendly, need to ask again and again for something (3 times I asked for an iron and an ironing desk, for several days I tryed to explore, how I can wash my clothes - there is no information about loundry service in the room). There are no slippers in the room, there are no normal holders for a toothbrush and toothpaste - instead of them are plastic glasses in plastic bags (are you really think, that it's help for ecology?)! Another challenge, to wash clothes - you need to ask one more access card for admission to the 28th floor. All this upset. For the money, services could be better.
Surrounded by the non-stop, neon-fueled energy of Times Square and the 24-hour allure of Manhattan nightlife, Pod Times Square Hotel offers a relaxing and affordable place to plant your flag in NYC. Our location on a quiet corner in Hells Kitchen, along with soundproof windows to drown out the sounds of the city, means youll forget youre just steps from the action when youre unwinding in your room.
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Egghead, a playful, egg-centric cafe. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy - a hotel concept unlike any other.
Overall 8.5 Excellent
Based on 8,953 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Simple, nice room but very thin walls. We stayed during a weekend and we heard everything from the street. We had a hard time sleeping. But except that it was a clean, simple and small room. It wasn’t a double bed though. It was maximum 120 cm.
Excellent
9.2
Pros: Staff were excellent...
Excellent
9.2
Pros: Very central next to time square Rooms have a nice modern design Nice vibe and music at the entrance Great bar on second floor and amazing rooftop Gym also fine in the basement Do listen to the bedtime story via the phone
Excellent
9.0
Pros: The hotel was amazing. The only thing I could say was we didn't get breakfast 2 days in a row because there was no cereal or pastry's or bacon wasnt ready either. Two.rooms I had booked so we had to go out. X
Good
6.2
Pros: Location
Okay
5.8
Pros: Location, the shower was excellent, lifts were very efficient. Hotel is great if you are young and looking for nightlife
Excellent
10.0
Pros: Loved the easy check-in and check-out! The staff is super friendly and the room has everything you might need and if it doesn't they have rooms in every floor called The Stash and you can get in with your room key and get what you need. They are amazing!
Excellent
10.0
Pros: Location, staff, quality of the equipments, bar and the modernity of the room! The breakfast at the Egghead!
Excellent
9.2
Pros: Perfect location. Room was clean, tidy, stylish and a good use of space. Public areas and restaurants were stunning too! So glad we paid a bit more to stay here. Really immersed us in in New York.
Excellent
8.8
Pros: The hotel is beautiful and the location is great.
Excellent
9.7
Pros: Super comfortable beds, great location cool bar and super friendly staff
Excellent
9.6
Pros: Very good location. comfortable rooms and realy nice hotel. very good breakfast.
Details
Reviews
Overall 8.5 Excellent
Based on 8,953 reviews
Location
9.5
Vibe
8.9
WiFi
8.2
Wellness
8.1
Service
7.9
Bar
7.1
Room
6.0
Breakfast
5.8
Comfort
3.5
Location
9.5
Vibe
9.0
Service
8.4
Bar
7.6
WiFi
7.1
Room
5.7
Value
5.7
Breakfast
5.3
Comfort
3.9
Location
9.5
Vibe
9.0
Service
8.3
Bar
7.3
WiFi
6.8
Room
6.0
Breakfast
4.8
Comfort
3.7
Location
9.4
Vibe
8.7
Service
8.1
Amenities
7.3
Bar
6.7
Room
6.0
Breakfast
5.4
Comfort
2.8
Location
9.4
Vibe
8.4
Service
7.8
Bar
7.1
Room
6.2
Breakfast
5.8
Amenities
5.7
Comfort
3.1
10.0 Excellent
Pros: Simple, nice room but very thin walls. We stayed during a weekend and we heard everything from the street. We had a hard time sleeping. But except that it was a clean, simple and small room. It wasn’t a double bed though. It was maximum 120 cm.
Cons:
9.2 Excellent
Pros: Staff were excellent...
Cons: Rooms were tiny but we didn’t spend a lot of time in them.
9.2 Excellent
Pros: Very central next to time square Rooms have a nice modern design Nice vibe and music at the entrance Great bar on second floor and amazing rooftop Gym also fine in the basement Do listen to the bedtime story via the phone
Cons: Rooms fairly small but probably normal for NY Guest service is a little bit anonymous
9.0 Excellent
Pros: The hotel was amazing. The only thing I could say was we didn't get breakfast 2 days in a row because there was no cereal or pastry's or bacon wasnt ready either. Two.rooms I had booked so we had to go out. X
Cons:
6.2 Good
Pros: Location
Cons: They charge at least 5 USD per package if you get anything delivered.
Check-in process is a nightmare.
No closet in the rooms.
Not good for business trips.
5.8 Okay
Pros: Location, the shower was excellent, lifts were very efficient. Hotel is great if you are young and looking for nightlife
Cons: We were on the 16th floor and the night club was on the 18th it was very noisy from all the music playing. The room was very small and the air conditioning was very loud did get much sleep. Buffet breakfast was very average
10.0 Excellent
Pros: Loved the easy check-in and check-out! The staff is super friendly and the room has everything you might need and if it doesn't they have rooms in every floor called The Stash and you can get in with your room key and get what you need. They are amazing!
Cons: Drinks are expensive but I figured it's NYC so they could be expensive everywhere!
10.0 Excellent
Pros: Location, staff, quality of the equipments, bar and the modernity of the room! The breakfast at the Egghead!
Cons: Dj party at the rooftop bar could be very noisy in the highest floor.
9.2 Excellent
Pros: Perfect location. Room was clean, tidy, stylish and a good use of space. Public areas and restaurants were stunning too! So glad we paid a bit more to stay here. Really immersed us in in New York.
Cons:
8.8 Excellent
Pros: The hotel is beautiful and the location is great.
Cons: The room was very small and the housekeeping service was not good ar all. Also, in the Magic Hour Rooftop the waitress charged me a 20% tip without even asking, which I understand is ilegal. When I addressed the issue with the manager, he only apologized and didn't offer any solution.
9.7 Excellent
Pros: Super comfortable beds, great location cool bar and super friendly staff
Cons: I know its NYC but rooms are small
9.6 Excellent
Pros: Very good location. comfortable rooms and realy nice hotel. very good breakfast.
Cons:
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Egghead, a playful, egg-centric cafe. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy - a hotel concept unlike any other.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Overall 8.4 Excellent
Based on 8,772 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: The location is great, it's just 10 minutes walking from Times Square.
Excellent
9.0
Pros: Great staff and location. Very clean and smelled great!
Excellent
8.8
Pros: It was in a perfect location, clean, and comfortable!
Excellent
9.2
Pros: Excellent location. We had a deluxe queen room and the lounge with piano, coffee and snacks was a lovely touch.
Good
7.0
Pros: central location friendly doormen beautiful art-deco style
Excellent
8.0
Pros: All staff very helpful. The doormen and baggage people go beyond to help. Very safe. Excellent restaurant people inside adjoining hotel.
Excellent
9.0
Pros: Really liked the location, the facilities of the hotel.
Excellent
9.2
Pros: close to train station and a lot of restaurants. Great location
Excellent
8.8
Pros: Excellent friendly staff - Fridge requested and was provided in the room. Free water was a bonus
Excellent
10.0
Pros: Convenience
Good
7.9
Pros: Great location
Good
7.9
Pros: The location was amazing.
Details
Reviews
Overall 8.4 Excellent
Based on 8,772 reviews
Location
9.6
WiFi
8.3
Service
7.5
Room
6.8
Value
5.3
Breakfast
5.0
Bar
4.9
Location
9.6
Service
8.5
Food
8.0
WiFi
7.2
Room
7.0
Value
6.1
Comfort
5.2
Breakfast
4.6
Location
9.7
Service
8.7
Room
7.1
WiFi
7.0
Value
5.7
Breakfast
5.3
Comfort
4.9
Bar
4.6
Location
9.6
Service
7.9
Room
7.1
Value
5.9
Amenities
5.0
Location
9.3
Service
7.4
Vibe
7.1
Room
7.0
Breakfast
5.0
Value
4.4
9.2 Excellent
Pros: The location is great, it's just 10 minutes walking from Times Square.
Cons: If the breakfast would be included would be perfect!
9.0 Excellent
Pros: Great staff and location. Very clean and smelled great!
Cons: It was great!
8.8 Excellent
Pros: It was in a perfect location, clean, and comfortable!
Cons: The rooms were smaller than I thought
9.2 Excellent
Pros: Excellent location. We had a deluxe queen room and the lounge with piano, coffee and snacks was a lovely touch.
Cons:
7.0 Good
Pros: central location friendly doormen beautiful art-deco style
Cons: first we got a tiny room, with a bed not suitable for 2 persons, also it had a half eaten pizza slice under a table, so it was improperly cleaned, later we got moved to a better suitable room. lobby area and half of the hotel under construction.
8.0 Excellent
Pros: All staff very helpful. The doormen and baggage people go beyond to help. Very safe. Excellent restaurant people inside adjoining hotel.
Cons: No. Deserves 5 stars
9.0 Excellent
Pros: Really liked the location, the facilities of the hotel.
Cons: N.A.
9.2 Excellent
Pros: close to train station and a lot of restaurants. Great location
Cons: small room
8.8 Excellent
Pros: Excellent friendly staff - Fridge requested and was provided in the room. Free water was a bonus
Cons: Some building work being carried out - I' sure once completed the hotel will be spectacular
10.0 Excellent
Pros: Convenience
Cons: Service could have been better; price high for what we got.
7.9 Good
Pros: Great location
Cons: Slightly dated and needs renovation in certain areas. The gym was awful.
7.9 Good
Pros: The location was amazing.
Cons: The hotel was a little dated. The gym was very old and needs to be renovated. Shower room, was very small.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Avalon Hotel is centrally located in New York, a 4-minute walk from Empire State Building and 13 minutes by foot from Grand Central Terminal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel features 4250 square feet (395 square meters) of event facilities.
Overall 8.4 Excellent
Based on 2,732 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: great location, very close to may restaurants and local transit.
Excellent
8.0
Pros: Bed was very comfortable and all the staff were very courteous
Mediocre
2.5
Pros: location is good
Excellent
9.2
Pros: The staff were excellent and the room was clean and comfortable.
Excellent
9.2
Pros: I liked the location and overall experience was very good, will come back again.
Okay
4.2
Pros: worst view from a hotel room (4th floor) I've ever experienced. room was so dark. size of room good. room needs updating. service was good.
Excellent
8.0
Pros: Great location, clean hotel and friendly staff.
Excellent
9.6
Pros: The hotel is an all suite hotel so plenty of space in room. The room itself was very clean with comfy beds and soft pillows . The aircon was excellent; it kept the room really cool . The hotel is located near to a subway station and within walking distance to the Empire State Building and Macy’s. Reception staff ( especially Chris ) were very friendly and helpful
Excellent
10.0
Pros: Excellent hotel in a convenient location. Really quiet, yet right in the middle of everything. Hotel room was clean, quiet, and extremely spacious! Free tea, coffee, and hot chocolate in the lobby.
Excellent
10.0
Pros: The staff was extremely accommodating and nice! The beds were very comfortable.
Good
7.1
Pros: Location.
Okay
4.0
Pros: Staff was ok
Details
Reviews
Overall 8.4 Excellent
Based on 2,732 reviews
Location
9.5
Service
8.3
WiFi
7.9
Comfort
7.7
Room
7.4
Breakfast
6.5
Food
5.8
Vibe
5.1
Amenities
3.4
Location
9.3
Service
8.2
Room
7.6
Comfort
7.5
WiFi
6.9
Breakfast
6.3
Food
5.9
Vibe
5.3
Amenities
3.5
Location
9.6
Service
8.3
Breakfast
6.8
Room
6.7
Vibe
4.7
Amenities
3.9
Location
9.4
Service
8.3
Cleanliness
7.8
Breakfast
7.0
Room
6.9
Vibe
4.3
Location
9.3
Service
8.2
Breakfast
6.7
Room
6.5
8.0 Excellent
Pros: great location, very close to may restaurants and local transit.
Cons: needs a bit of updating, all the lights in the room were loose and several plugs were not working which makes charging your devices at night more difficult. Also view was an alley.
8.0 Excellent
Pros: Bed was very comfortable and all the staff were very courteous
Cons: Coffee area wasn't great was out of order one day
2.5 Mediocre
Pros: location is good
Cons: customer service was very bad
9.2 Excellent
Pros: The staff were excellent and the room was clean and comfortable.
Cons: Sofa bed was old and missing springs
9.2 Excellent
Pros: I liked the location and overall experience was very good, will come back again.
Cons: They charged us the resort fee, I checked the policies, it showed that there is breakfast included for two, 3rd and 4th we have to pay but we were told that breakfast is not included. Last day there was no hot water in the shower.
4.2 Okay
Pros: worst view from a hotel room (4th floor) I've ever experienced. room was so dark. size of room good. room needs updating. service was good.
Cons:
8.0 Excellent
Pros: Great location, clean hotel and friendly staff.
Cons: Aging bathroom with the shower knob blocked on super hot water but thankfully there also was a shower head in the bathtub.
9.6 Excellent
Pros: The hotel is an all suite hotel so plenty of space in room. The room itself was very clean with comfy beds and soft pillows . The aircon was excellent; it kept the room really cool . The hotel is located near to a subway station and within walking distance to the Empire State Building and Macy’s. Reception staff ( especially Chris ) were very friendly and helpful
Cons: Nothing really ; it doesn’t have a bar or restaurant but that doesn’t really matter as plenty of places to eat in the area . Breakfast is continental and served in large function room .
10.0 Excellent
Pros: Excellent hotel in a convenient location. Really quiet, yet right in the middle of everything. Hotel room was clean, quiet, and extremely spacious! Free tea, coffee, and hot chocolate in the lobby.
Cons:
10.0 Excellent
Pros: The staff was extremely accommodating and nice! The beds were very comfortable.
Cons: If I had a complaint or suggestion it would be to put coffee makers in the rooms.
7.1 Good
Pros: Location.
Cons: Breakfast is without hot meals, only boiled eggs and oatmeal. Not good for that price. Old facilities, hotel needs renovation.
4.0 Okay
Pros: Staff was ok
Cons: Yes, the room was not much of a "suite" plus I got charged an extra $35 a day I didn't know I had to pay as a "resort" fee for a hotel that isn't a resort at all. Then when I asked for a cab, I got told to walk a block while others had one called.
Avalon Hotel is centrally located in New York, a 4-minute walk from Empire State Building and 13 minutes by foot from Grand Central Terminal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel features 4250 square feet (395 square meters) of event facilities.
Luxury boutique hotel with 128 guestrooms and suites including 3 penthouses - The Marmara Park Avenue is located in Nomad - North of Madison Square Park - at 114 E. 32nd street. More than 40 of the accommodations with private terraces; every room is equipped with iPads and most with full kitchens where openness and understated glamour are the essential design values. All rates are inclusive of complimentary access to the wellness center.
Overall 8.4 Excellent
Based on 832 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.8
Pros: Good amenities, extremely clean, fast WiFi. The operations manager - Yolanda is incredibly sweet and welcoming ready to assist with any problem or inquiry.
Excellent
10.0
Pros: Large suite style rooms, beautiful interior design.
Good
7.1
Pros: the turkish hammam is amazing! I recommend getting the hammam service
Excellent
10.0
Pros: From the fact that we could bring the puppy to the bar awesome all around!
Excellent
10.0
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Excellent
10.0
Pros: Very clean, friendly staff and beautiful view of the city.
Excellent
9.2
Pros: Awesome gym with a small lap pool! Our room was large and very comfortable bedding. Room was quiet
Excellent
9.6
Pros: Nice place
Excellent
10.0
Pros: The bed was comfy, the room huge, they were able to accommodate my dog, and we loved the Turkish Hamamm!
Excellent
9.0
Pros: Staff is amazing
Excellent
8.3
Pros: The room was beautiful the toiletries top quality. The dishes and glassware absolutely perfect. The front staff very polite.
Excellent
8.3
Pros: The rooms are very spacious and you have the option of a little kitchen-net. For that we are peculiar about what we eat, was nice. Trader Joe’s is just two blocks down the street. They are super pet friendly and the SPA facilities are truly incredible, perfect after a stressful day walking around or working in the over crowed New York City.
Details
Reviews
Overall 8.4 Excellent
Based on 832 reviews
Location
9.5
WiFi
9.4
Wellness
8.4
Pool
7.7
Service
7.6
Room
7.5
Cleanliness
5.8
Breakfast
5.2
Location
9.6
Service
7.7
Room
7.5
Comfort
7.2
Service
7.8
Comfort
6.9
Room
6.5
8.8 Excellent
Pros: Good amenities, extremely clean, fast WiFi. The operations manager - Yolanda is incredibly sweet and welcoming ready to assist with any problem or inquiry.
Cons: The reception staff is not well trained and doesn’t know how to approach business travelers. Upon arrival and during my stay I have been treated rather rudely by a receptionist whose name was Natalia which I attribute to lack of experience and proper training.
10.0 Excellent
Pros: Large suite style rooms, beautiful interior design.
Cons:
7.1 Good
Pros: the turkish hammam is amazing! I recommend getting the hammam service
Cons: rooms are pretty small but very nice
10.0 Excellent
Pros: From the fact that we could bring the puppy to the bar awesome all around!
Cons: Nothing just have later pool hours!
10.0 Excellent
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Cons: the elevator is always busy and a bit slow.
10.0 Excellent
Pros: Very clean, friendly staff and beautiful view of the city.
Cons: Nothing
9.2 Excellent
Pros: Awesome gym with a small lap pool! Our room was large and very comfortable bedding. Room was quiet
Cons: Costs a fortune to stay there!
9.6 Excellent
Pros: Nice place
Cons: Bathroom small Lobby needs new coat of white paint
10.0 Excellent
Pros: The bed was comfy, the room huge, they were able to accommodate my dog, and we loved the Turkish Hamamm!
Cons: None.
9.0 Excellent
Pros: Staff is amazing
Cons: The next door guest and their pot odor all night.
8.3 Excellent
Pros: The room was beautiful the toiletries top quality. The dishes and glassware absolutely perfect. The front staff very polite.
Cons: The pool staff not kid friendly. The one Male watching the pool kept yelling at my kids about jumping into the pool. Not cool. They weren't diving just jumping in.
8.3 Excellent
Pros: The rooms are very spacious and you have the option of a little kitchen-net. For that we are peculiar about what we eat, was nice. Trader Joe’s is just two blocks down the street. They are super pet friendly and the SPA facilities are truly incredible, perfect after a stressful day walking around or working in the over crowed New York City.
Cons: We had a little issue with the air conditioner, we had to move 3 rooms but the staff and manager was very gracious and very fast with their response.
Luxury boutique hotel with 128 guestrooms and suites including 3 penthouses - The Marmara Park Avenue is located in Nomad - North of Madison Square Park - at 114 E. 32nd street. More than 40 of the accommodations with private terraces; every room is equipped with iPads and most with full kitchens where openness and understated glamour are the essential design values. All rates are inclusive of complimentary access to the wellness center.
Guests of the property will find a contemporary environment inspired by modern art, natural materials, and the concept of time. Featuring impeccably reappointed guestrooms complete with custom furniture and designer amenities. A lifestyle hotel located in midtown Manhattan's Times Square / Theatre district. The Time is within walking distance to world class shopping, dining and entertainment.
Overall 8.2 Excellent
Based on 3,263 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.5
Pros: The hotel is situated 1 block from the Hustle and bustle of times square and is situated near the theatre CHICAGO and BOOK OF MORMAN. Two streets back is Hell's Kitchen which has restaurants that are cute and not upperscale super expensive. Rooms are very spacious and my husband and I picked the smallest room, cannot remember the name however was large enough for 2 large suitcases. Subway is a 1 minute walk and closeby + the red hop on and hop off bus if you are wanting to do the touristy spots. They also have wine and cheese from 5 - 7pm.. this was cute.. only managed to get there once as we were super busy exploring
Excellent
9.6
Pros: The staff was very helpful as this was out first time visiting NYC
Excellent
8.0
Okay
4.2
Pros: Location
Excellent
10.0
Pros: Lovely place to stay, friendly staff, deluxe suite was amazing, beautifully decorated and clean.
Excellent
9.2
Pros: The clean modern design of the hotel was a great pleasure, as care is taken in every detail. The room was beautifully decorated and the furniture was top notch (besides a few stains on the designer chair). It was exceptionally clean and well organized, the bathroom very cozy and inviting and the TV in mirror a fun touch. Would visit again and recommend!
Excellent
9.2
Pros: The staff were an amazing bunch - Josh (if I remember his name correctly was supper friendly and efficient
Excellent
9.6
Pros: Nice, fancy Midtown Hotel. Everything’s clean and superb nothing bad
Excellent
10.0
Excellent
8.8
Pros: My friend weren’t planning to stay in NYC but had a little too much to drink so had no choice. We booked the closest room which was the times. Even though we were clearly hammered and this is a VERY nice hotel we never felt judged or looked down on. Even when we came down in the same clothes and feeling rough they were as nice to us as if we looked like a million bucks and that was greatly appreciated!
Good
7.5
Pros: The location is great and the bed was very comfy.
Excellent
9.2
Pros: Perfect location, Nice service
Details
Reviews
Overall 8.2 Excellent
Based on 3,263 reviews
Location
9.7
Vibe
9.2
Service
8.5
Wellness
8.1
WiFi
7.5
Food
6.2
Room
5.9
Breakfast
5.0
Comfort
4.1
Location
9.9
Vibe
9.2
Service
9.0
Bar
8.9
Wellness
8.2
Food
6.2
WiFi
6.2
Room
5.6
Breakfast
5.3
Comfort
4.4
Location
9.6
Vibe
8.9
Service
8.8
Cleanliness
6.4
Amenities
5.0
Room
5.0
Breakfast
4.8
Comfort
3.1
Location
9.6
Service
8.5
Room
5.2
Breakfast
5.2
Comfort
3.6
Location
9.7
Service
8.6
Room
4.8
7.5 Good
Pros: The hotel is situated 1 block from the Hustle and bustle of times square and is situated near the theatre CHICAGO and BOOK OF MORMAN. Two streets back is Hell's Kitchen which has restaurants that are cute and not upperscale super expensive. Rooms are very spacious and my husband and I picked the smallest room, cannot remember the name however was large enough for 2 large suitcases. Subway is a 1 minute walk and closeby + the red hop on and hop off bus if you are wanting to do the touristy spots. They also have wine and cheese from 5 - 7pm.. this was cute.. only managed to get there once as we were super busy exploring
Cons: the first night we arrived was a Saturday and it was super loud from the theatre shows downstairs that we heard cars and beeps until midnight... The windows are not that sound proof however didn't spoil our trip as it did quieten down the remaining 5 nights we were there... Seems that it was just a Saturday evening in NY so noise is inevitable.
9.6 Excellent
Pros: The staff was very helpful as this was out first time visiting NYC
Cons:
8.0 Excellent
Pros:
Cons: I did not like that there was no coffee maker in the room. That is key for me. They do offer cards to go downstairs to get free coffees from the cafe attached to the hotel, but I like to have coffee first thing. Plus, the room was small for a family of 4.
4.2 Okay
Pros: Location
Cons: Rooms too smal dark and dusty, bathroom tiny, staff slow to respond,
10.0 Excellent
Pros: Lovely place to stay, friendly staff, deluxe suite was amazing, beautifully decorated and clean.
Cons: A bit noisy in the room.
9.2 Excellent
Pros: The clean modern design of the hotel was a great pleasure, as care is taken in every detail. The room was beautifully decorated and the furniture was top notch (besides a few stains on the designer chair). It was exceptionally clean and well organized, the bathroom very cozy and inviting and the TV in mirror a fun touch. Would visit again and recommend!
Cons: The built-in air conditioner in our room was not working so we had an add-on unit, which from outside of the hotel seemed like our room was the only one who had it. The unit was extremely loud and let much of the outside noise inside.
9.2 Excellent
Pros: The staff were an amazing bunch - Josh (if I remember his name correctly was supper friendly and efficient
Cons: The breakfast was not to the standard I would have expected of such a hotel - my wife and I actually didn't engage based on what was on offer
9.6 Excellent
Pros: Nice, fancy Midtown Hotel. Everything’s clean and superb nothing bad
Cons: Breakfast doesn’t have one single vegetable.
10.0 Excellent
Pros:
Cons: The shower. Water cold and a bit too small for a rain shower
8.8 Excellent
Pros: My friend weren’t planning to stay in NYC but had a little too much to drink so had no choice. We booked the closest room which was the times. Even though we were clearly hammered and this is a VERY nice hotel we never felt judged or looked down on. Even when we came down in the same clothes and feeling rough they were as nice to us as if we looked like a million bucks and that was greatly appreciated!
Cons: You can’t find the place! Needs to be clearly marked on the street. We probably walked passed it a few times, then caught a cab and the driver even had to turn around.
7.5 Good
Pros: The location is great and the bed was very comfy.
Cons: The room was a little on the small side. No in room tea or coffee making facilities. We found the breakfast a bit basic and unimpressive
9.2 Excellent
Pros: Perfect location, Nice service
Cons: narrow room
Guests of the property will find a contemporary environment inspired by modern art, natural materials, and the concept of time. Featuring impeccably reappointed guestrooms complete with custom furniture and designer amenities. A lifestyle hotel located in midtown Manhattan's Times Square / Theatre district. The Time is within walking distance to world class shopping, dining and entertainment.
Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Overall 8.1 Excellent
Based on 13,407 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Service and view
Good
7.5
Pros: Clean and tidy. Good location.
Excellent
10.0
Pros: Love the hotel! Very classy, very clean! Wonderful staff and valet parking was great!! Beds and room clean and comfortable! I’m walking distance of EVERYTHING! 5 minute walk to Times Square!!! Wonderful place to be to see the sites and hear the sounds of NYC!!
Mediocre
3.0
Pros: The location of the hotel was great.
Excellent
8.8
Pros: Was ideally located
Excellent
8.8
Pros: The location and friendly staff
Okay
4.2
Pros: The location is convenient. The breakfast was very good.
Mediocre
2.0
Pros: Location, room
Good
6.3
Pros: Breakfast was good
Excellent
10.0
Pros: The location was truly awesome once we found it. They are doing some renovations and the signage is horrible. Our UBER driver gave up and dumped us at the corner. We had to muck around until we finally could see the sign way high up on the building.
Okay
5.0
Pros: Just the location....
Excellent
10.0
Pros: Fantastic location. All the at reception, Bar all very friendly particularly Ana and her colleagues at breakfast.
Details
Reviews
Overall 8.1 Excellent
Based on 13,407 reviews
Location
9.6
WiFi
8.2
Wellness
8.0
Service
7.4
Breakfast
6.5
Room
6.1
Cleanliness
5.9
Amenities
4.9
Value
4.5
Vibe
4.1
Location
9.5
Breakfast
7.4
Service
7.2
WiFi
6.8
Food
5.8
Room
5.1
Cleanliness
5.1
Value
4.6
Pool
4.1
Amenities
3.5
Vibe
1.7
Location
9.9
Service
7.4
Breakfast
6.7
Room
5.8
Cleanliness
5.4
Amenities
5.2
Value
4.0
Vibe
3.5
Location
9.3
WiFi
6.9
Service
6.5
Value
4.9
Amenities
4.5
Room
4.4
Vibe
3.1
Location
9.6
Bar
7.7
Service
7.3
Comfort
7.0
Room
6.2
Breakfast
6.0
Cleanliness
5.6
Amenities
4.7
Value
4.5
10.0 Excellent
Pros: Service and view
Cons: Price
7.5 Good
Pros: Clean and tidy. Good location.
Cons: No fridge. Our room floor was on a lean.
10.0 Excellent
Pros: Love the hotel! Very classy, very clean! Wonderful staff and valet parking was great!! Beds and room clean and comfortable! I’m walking distance of EVERYTHING! 5 minute walk to Times Square!!! Wonderful place to be to see the sites and hear the sounds of NYC!!
Cons: Nothing we didn’t like! No regrets at all!
3.0 Mediocre
Pros: The location of the hotel was great.
Cons: I thought the front of the hotel looked horrible and I was never made aware prior to my stay. I would have chosen a nicer looking place for over $600 for 2 nights. Plus the wall paper was hanging in the bathroom. I stayed in a double room with 4 people and the room was small and there was not enough of anything for 4 people. You would think they could at least do that. Then when I went to leave I was told I had a $140.00 garage parking fee to pay that was never told to me. I believe I read online that parking was available but never mentioned a few. I was very disappointed with my stay and don't think I will return. The only thing that was told would be done was a credit for my services fees the manager provided but waiting for that refund stil. I hope something is done to compensate me. I still will pay $60 for parking I was under the impression was free.
8.8 Excellent
Pros: Was ideally located
Cons: Nothing
8.8 Excellent
Pros: The location and friendly staff
Cons: No toilet roll, we found a pair of dirty socks and T-shirt behind the curtains.
4.2 Okay
Pros: The location is convenient. The breakfast was very good.
Cons: I had flight delays and was supposed to arrive around 3p-4p. I ended up not getting in until 5am. I called several times to see what my options were and the staff was rude and said I could give up my room of 4 nights or pay for the night I wasn’t actually there. Ok fine. I’ll pay for 4 full nights. When I arrived I was given a room that had mold growing on the ceiling above the bed. I requested another room. I was given a temporary room and told that my room with two double beds would be reassigned to me the next day. I went down at 10am and made sure that it’s was known what my room situation was and that I would be back in the afternoon to be given keys to my new room. Came back at 4:30pm and was told that no room was approved for me because I booked through booking.com. I had to have a long conversation with the Assistant Manager who told me I booked an ADA room and I couldn’t just ask for a two double bed room because I messed up. I told her I didn’t that I was given an ADA room because of mold on the ceiling in the room assigned to me when I arrived. I had to show my booking reservations to show I was not lying about my reservation. I finally got a room and was told they would waive the $35 daily service fee that covers Wifi, etc. Well good thing we could never even get on the WiFi because it was so bad. The new room I was assigned to had mold all over the bathroom. See pictures below. After so much trouble and poor service previously in sucked it up and didn’t complain. When you stay at a hotel such as the Crown Plaza it is known for its prestige and cleanliness. I’m paying $1800 for 4 nights for a dirty room with mold. I will never stay at this hotel again. I’ve stayed at LaQuintas that we’re nicer than this and more than half the cost. Don’t pay for a room with a view because the hotel really doesn’t have a direct view of Times Square. You have to lean over and look way down the street to actually see Times Square.
2.0 Mediocre
Pros: Location, room
Cons: Extra charges due not listed during reservation request. Beware you will be charged even more after you have reserved
6.3 Good
Pros: Breakfast was good
Cons: The second night key card didn't work, waited in a long line to get it re-activated. The clerk Frank's customer service was really bad. He was using his index figer at me, instead of explaining the situation.
10.0 Excellent
Pros: The location was truly awesome once we found it. They are doing some renovations and the signage is horrible. Our UBER driver gave up and dumped us at the corner. We had to muck around until we finally could see the sign way high up on the building.
Cons: The elevators were problematic and we had to use the freight elevator from the 45 floor after waiting 20 minutes. Seemed like a fire hazard. The breakfast spot only offered buffet at $36. I have a 4 oz stomach so it was a really bad deal for me.
5.0 Okay
Pros: Just the location....
Cons: They didn't want to honor the military rate. It is the first time it has happened. I booked the reservation on-line but in all hotels they don't have any problem adjusting it once you check in. Very unfortunate....I wont come again if they dont solve this for this occassion
10.0 Excellent
Pros: Fantastic location. All the at reception, Bar all very friendly particularly Ana and her colleagues at breakfast.
Cons: The amount of tax that is added onto the hotel bill. I’m sure this is the same for any New York Hotel. Make sure when you book that all taxes are included.
Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Overall 8.1 Excellent
Based on 5,733 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: staff very courteous and friendly beds so comfortable
Excellent
10.0
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Excellent
10.0
Pros: Super clean, comfy beds, good service
Good
7.9
Pros: Location, staff
Excellent
9.6
Pros: The bed was wo fearful. The shower superb. The waitperson in your restaurant, Eduardo was friendly while professional
Poor
1.0
Pros: Nothing... I checked out early
Excellent
9.6
Pros: Good location, nice clean hotel, kind staff, very good coctails at the bar.
Excellent
9.2
Pros: The location is superb,just a few minutes walk to to Times Square,a lot of restaurants and shops nearby, it’s very convenient to stay here,everything is accessible
Good
6.7
Pros: Very close to food places and theatre district.
Excellent
10.0
Pros: Right from the second we arrived everything was amazing! The guys at the door were fantastic, check in was a breeze, the room was big and clean and the view was great! The location was close to Timesheet Square which was great for us! Beds were comfy and the shower was amazing! Loved this place and would definitely stay again!
Good
7.5
Pros: Very comfortable beds, great views from our room
Excellent
8.0
Details
Reviews
Overall 8.1 Excellent
Based on 5,733 reviews
Location
9.6
WiFi
7.8
Room
7.4
Comfort
7.1
Service
6.8
Cleanliness
6.1
Breakfast
5.4
Value
3.6
Location
9.7
Service
7.1
Room
6.5
WiFi
6.5
Cleanliness
5.8
Breakfast
5.3
Vibe
5.3
Value
3.4
Location
9.5
Room
7.9
Comfort
7.1
Service
6.3
Room
6.9
Service
6.2
Location
9.4
Service
7.0
9.2 Excellent
Pros: staff very courteous and friendly beds so comfortable
Cons:
10.0 Excellent
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Cons: Not a thing. Great Hotel.
10.0 Excellent
Pros: Super clean, comfy beds, good service
Cons:
7.9 Good
Pros: Location, staff
Cons: Bed too small
9.6 Excellent
Pros: The bed was wo fearful. The shower superb. The waitperson in your restaurant, Eduardo was friendly while professional
Cons: Veterans discount given.
1.0 Poor
Pros: Nothing... I checked out early
Cons: Upon arrival checking in at the front desk was a terrible experience. The lady at check-in Was rude . The Hotel description says that they rooms had been Remodeled and update. Worn out carpet and mold in bathroom !
9.6 Excellent
Pros: Good location, nice clean hotel, kind staff, very good coctails at the bar.
Cons: However I wrote to the hotel we would like to get a higher room (we were celebrating our engagement) we got a really small room on the 3. floor
9.2 Excellent
Pros: The location is superb,just a few minutes walk to to Times Square,a lot of restaurants and shops nearby, it’s very convenient to stay here,everything is accessible
Cons:
6.7 Good
Pros: Very close to food places and theatre district.
Cons: Bathroom was subpar. There was mildew in the bath tub and around the faucet and sink. I even told the staff about this and nothing was done to accommodate me. Disappointing. My stay wasn’t the best value room wasn’t the cheapest.
10.0 Excellent
Pros: Right from the second we arrived everything was amazing! The guys at the door were fantastic, check in was a breeze, the room was big and clean and the view was great! The location was close to Timesheet Square which was great for us! Beds were comfy and the shower was amazing! Loved this place and would definitely stay again!
Cons: Nothing!
7.5 Good
Pros: Very comfortable beds, great views from our room
Cons: Replace towels and milk/sugar
8.0 Excellent
Pros:
Cons: Confused about credits and they didn't get used which was probably the plan. You
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 8.0 Excellent
Based on 11,009 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.3
Pros: For New York this is a reasonably priced budget hotel. We needed a twin room but these are few and far between in the city so we opted for a room with bunk beds. Beds are comfortable, each with its own light, 2 USB ports, 2 sockets and TV. The room also has a table, phone and washbasin. Shared bathroom but these are kept clean; 4 bathrooms for around 14 rooms, and we found there was always at least one free when needed. Towels, tissues and soap provided in room. Dispensers for shampoo, conditioner and body lotion in bathrooms. Indicator lights within the room show which ones are in use. Ventilation system as well as air conditioning. Check-in and check-out straightforward, and facility to leave luggage securely free of charge. Efficient lifts. Excellent location in the central area of Manhattan. Easy to walk to major sights such as the Rockefeller Center, Museum of Modern Art, NY Public Library, Times Square, Empire State Building, and southern part of Central Park. Easy access to the subway for travelling to other areas of the city, and for the E line to JFK airport. Plenty of restaurants and supermarkets nearby. Main shopping avenues only a few blocks away. Roof terrace with seating an added bonus. Food and drinks can be purchased on site but we didn't do this so can't comment on quality.
Excellent
9.2
Pros: Clean and comfy friendly staff
Good
7.1
Poor
1.0
Excellent
9.6
Pros: Good location and good base to explore the city. Close to subway for getting around. Clean room with comfortable bed. We had a private bathroom in the room which was great.
Poor
1.0
Pros: The location and the rooftop (which is actually quite smaller in person than the pictures suggest)
Okay
5.8
Pros: central location
Good
6.0
Pros: Bed very comfortable.
Good
7.5
Pros: great location and great rooftop, clean facilities
Excellent
8.8
Pros: The location is perfect. It is close to everywhere a tourist needs to go.
Excellent
9.6
Pros: Nice city hotel even small space of room but Pod51 is design to suit with your needs. Affordable price and good location nearby with many attractions place within a walking distance.
Excellent
10.0
Pros: It was in a great location for walking to many tourist attractions. Our bunk bed pod was very cozy for the two of us celebrating our 30th anniversary on our first visit to NYC.
Details
Reviews
Overall 8.0 Excellent
Based on 11,009 reviews
Location
9.7
WiFi
8.9
Food
8.2
Service
8.1
Vibe
8.0
Amenities
7.5
Room
5.7
Breakfast
5.1
Comfort
2.6
Location
9.8
Service
8.6
Food
8.3
Amenities
7.3
Breakfast
5.4
Room
4.4
Comfort
1.9
Location
9.8
Service
9.0
Amenities
8.7
Food
8.5
WiFi
8.1
Vibe
7.9
Room
6.3
Breakfast
5.2
Comfort
2.8
Location
9.7
Service
8.7
Food
8.6
Vibe
7.9
Amenities
7.4
Room
5.4
Comfort
2.0
Location
9.5
Service
8.4
Amenities
7.6
Value
7.3
Room
4.9
Comfort
2.6
8.3 Excellent
Pros: For New York this is a reasonably priced budget hotel. We needed a twin room but these are few and far between in the city so we opted for a room with bunk beds. Beds are comfortable, each with its own light, 2 USB ports, 2 sockets and TV. The room also has a table, phone and washbasin. Shared bathroom but these are kept clean; 4 bathrooms for around 14 rooms, and we found there was always at least one free when needed. Towels, tissues and soap provided in room. Dispensers for shampoo, conditioner and body lotion in bathrooms. Indicator lights within the room show which ones are in use. Ventilation system as well as air conditioning. Check-in and check-out straightforward, and facility to leave luggage securely free of charge. Efficient lifts. Excellent location in the central area of Manhattan. Easy to walk to major sights such as the Rockefeller Center, Museum of Modern Art, NY Public Library, Times Square, Empire State Building, and southern part of Central Park. Easy access to the subway for travelling to other areas of the city, and for the E line to JFK airport. Plenty of restaurants and supermarkets nearby. Main shopping avenues only a few blocks away. Roof terrace with seating an added bonus. Food and drinks can be purchased on site but we didn't do this so can't comment on quality.
Cons: Not a dislike as such but the ventilation system is very noisy at night - take ear plugs if you are light sleeper.
9.2 Excellent
Pros: Clean and comfy friendly staff
Cons: Size of the room
7.1 Good
Pros:
Cons: The size for the room. So much so that bed was turned sideways so the so called head board was never used.
1.0 Poor
Pros:
Cons: At $--- a night this hotel has the worst price value relationship of any hotel I have stayed in in NY. Shared bathroom and bunk beds. Tiny room. A bad joke.
9.6 Excellent
Pros: Good location and good base to explore the city. Close to subway for getting around. Clean room with comfortable bed. We had a private bathroom in the room which was great.
Cons: The room is compact but has all you need in it.
1.0 Poor
Pros: The location and the rooftop (which is actually quite smaller in person than the pictures suggest)
Cons: The rooms were like dorm rooms, so tiny and they pushed the small bed up against the wall like a dorm. Very unappealing aesthetically. The bed was also so uncomfortable. The staff was also very dry and they made it so difficult to check in/out.
5.8 Okay
Pros: central location
Cons: Room and bathroom is too small. It was not comfortable to be in and the air conditioning is too loud. Also very noisy with traffic from the main road
6.0 Good
Pros: Bed very comfortable.
Cons: The bathroom sink was the size of an airplane bathroom—minuscule.
7.5 Good
Pros: great location and great rooftop, clean facilities
Cons:
8.8 Excellent
Pros: The location is perfect. It is close to everywhere a tourist needs to go.
Cons: Nothing.
9.6 Excellent
Pros: Nice city hotel even small space of room but Pod51 is design to suit with your needs. Affordable price and good location nearby with many attractions place within a walking distance.
Cons: Need to look into ventilation in a room actually is not a really big issue but just need to look into it. Overall me and my sister was really like it.
10.0 Excellent
Pros: It was in a great location for walking to many tourist attractions. Our bunk bed pod was very cozy for the two of us celebrating our 30th anniversary on our first visit to NYC.
Cons:
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 7,992 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: I liked everything about Yotel. It was close to time square and everything else we wanted to do. The bed was very conformable and staff were very friendly.
Excellent
8.3
Pros: The rooftop deck was amazing. Rooms were clean. Staff was friendly. Would stay here again.
Excellent
9.2
Pros: A clean and aesthetic hotel, Cool lighting in the room, Delicious food in the restaurant with a great view, And a modern and up-to-date gym
Excellent
9.6
Pros: didn t try
Excellent
8.8
Pros: Comfy bed. Nice bar and bartender. Late checkout. Been able to store cases on last day while I continued to explore. I would come back.
Good
7.1
Pros: Yvonne the day manager was brilliant. Kudos to her for fixing the issue with our reservation date change. The bed was very comfortable. Location was decent. the outside patio area was very nice for relaxing in the sun.
Excellent
10.0
Pros: The bed and bedding were awesome. The room was very efficient and well laid out. Had an excellent meal at the Green Fig. Check in and out was super fast and easy.
Mediocre
3.8
Okay
4.6
Pros: Roof terrace was great
Excellent
9.0
Pros: Overall very happy, although when I tried to check in through the automated system I was able to find my name but it was attached to a credit card I don't have, which made me pause, I had to go upstairs and check in at the desk.
Excellent
8.0
Pros: Honest price and great location
Excellent
10.0
Pros: Rooftop bar
Details
Reviews
Overall 8.0 Excellent
Based on 7,992 reviews
Location
9.5
Vibe
8.9
WiFi
7.9
Service
7.6
Amenities
7.1
Breakfast
6.9
Room
5.9
Comfort
3.7
Location
9.4
Vibe
8.7
Bar
7.9
Wellness
7.8
Amenities
7.0
Service
6.9
Breakfast
6.8
WiFi
6.5
Value
6.0
Room
5.8
Comfort
3.3
Location
9.6
Vibe
8.6
Service
8.0
Amenities
7.1
Breakfast
7.0
Room
5.6
Comfort
3.9
Location
9.1
Vibe
8.5
Breakfast
7.0
Amenities
6.9
WiFi
6.5
Value
6.3
Service
6.3
Cleanliness
5.7
Room
5.2
Comfort
3.5
Location
9.6
Vibe
8.7
Room
5.6
Comfort
4.1
10.0 Excellent
Pros: I liked everything about Yotel. It was close to time square and everything else we wanted to do. The bed was very conformable and staff were very friendly.
Cons:
8.3 Excellent
Pros: The rooftop deck was amazing. Rooms were clean. Staff was friendly. Would stay here again.
Cons: Early check in is 30 dollars. For older individuals and those that don't travel often taking two elevators may seem strange and but it's actually a good thing. The 4th floor front desk area seems out the place and dark.
9.2 Excellent
Pros: A clean and aesthetic hotel, Cool lighting in the room, Delicious food in the restaurant with a great view, And a modern and up-to-date gym
Cons:
9.6 Excellent
Pros: didn t try
Cons: terrace service...they forgot about us...had to find waiter to pay...
8.8 Excellent
Pros: Comfy bed. Nice bar and bartender. Late checkout. Been able to store cases on last day while I continued to explore. I would come back.
Cons: Room had no door between bathroom and bed. Breakfast no included. Did not like the idea of no interaction with the receptionist. Pricey enough.
7.1 Good
Pros: Yvonne the day manager was brilliant. Kudos to her for fixing the issue with our reservation date change. The bed was very comfortable. Location was decent. the outside patio area was very nice for relaxing in the sun.
Cons: We had an issue with our stay and called the front desk 8 times. No one ever answered the phone. "Joe the manager" was arrogant and lied about everything he said he was doing to help with the situation.
10.0 Excellent
Pros: The bed and bedding were awesome. The room was very efficient and well laid out. Had an excellent meal at the Green Fig. Check in and out was super fast and easy.
Cons: Nice to have a small frig but knew that was not included in our room. Next time we might book a room that includes one.
3.8 Mediocre
Pros:
Cons: too much noise. Crazy noise from 4th restaurant in middle night. The party with very loudy rock music. Complaints 3 times then closed the rock music. Will not living again. very bad feeling.
4.6 Okay
Pros: Roof terrace was great
Cons: Yotel just felt a little run down. The cabin was a bit unloved,worn and tired The check in was very inpersonal _ I get the online check in however Citizen M do this so much better these days I expected more quirky from Yotel but this just felt "budget"
9.0 Excellent
Pros: Overall very happy, although when I tried to check in through the automated system I was able to find my name but it was attached to a credit card I don't have, which made me pause, I had to go upstairs and check in at the desk.
Cons: I left at 6:30 AM, no customers around but the desk clerk couldn't bother to help me check out in person. Barely looked up from her cell phone to acknowledge me. THAT did not leave a great impression.
8.0 Excellent
Pros: Honest price and great location
Cons: The room were not very clean. I expected better sheets in the bed (it was cheap and not very clean). Same for the shower. It is great that they put station to check in and check out but they never work..
10.0 Excellent
Pros: Rooftop bar
Cons:
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
With a stay at Hotel Edison, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
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Overall 7.7 Good
Based on 17,431 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.8
Pros: The beds were comfortable. The location excellent for our plans.
Good
6.7
Pros: location was amazing
Excellent
10.0
Pros: After the hustle and bustle of NYC it was lovely to arrive back in our room for a rest. The location was awesome. We felt safe there with the security arrangements. Loved every minute.
Excellent
9.0
Pros: Friendly, helpful staff.
Good
7.1
Pros: The room was nice, clean and comfortable. The breakfast was sufficient , quiet nice.
Excellent
9.2
Pros: Great deal and steps from time square Great location!
Excellent
10.0
Pros: Location just perfect 20 steps you already in times square
Okay
5.4
Pros: Location was 2 mins walk to times square.
Excellent
8.0
Pros: 1. Location 2. The bar had live music.
Good
7.0
Pros: Location
Okay
5.4
Pros: Location
Excellent
9.2
Pros: Very clean and excellent location.
Details
Reviews
Overall 7.7 Good
Based on 17,431 reviews
Location
9.6
Bar
8.7
Wellness
8.0
Service
7.5
Value
5.7
Breakfast
5.0
Room
4.8
WiFi
4.6
Comfort
3.6
Location
9.4
Bar
8.9
Wellness
8.4
Service
7.7
Value
5.6
Breakfast
5.4
Room
4.7
WiFi
4.3
Comfort
3.6
Location
9.8
Bar
8.6
Service
7.7
Value
5.8
Breakfast
5.3
Cleanliness
5.0
Room
4.1
Comfort
3.4
WiFi
3.0
Location
9.5
Food
8.1
Service
5.8
Value
5.0
Room
4.2
Vibe
4.1
Comfort
3.0
Location
9.3
Service
7.6
Value
6.4
Room
4.5
Vibe
4.1
Comfort
2.9
5.8 Okay
Pros: The beds were comfortable. The location excellent for our plans.
Cons: The wall paper was coming off the walls. The bathroom tile was cracked and has ? black mold. We could have paid an extra $60 for an "upgraded room" why is that necessary?
6.7 Good
Pros: location was amazing
Cons: my room that was 302 was constantly noisy from people going to the lifts at all hours of the night. in our two night stay I barely slept a few hours... the same applies to my children who was constantly awake from the outside noise and corridor noise.
10.0 Excellent
Pros: After the hustle and bustle of NYC it was lovely to arrive back in our room for a rest. The location was awesome. We felt safe there with the security arrangements. Loved every minute.
Cons: The bathroom was a little on the small size but it was adequate.
9.0 Excellent
Pros: Friendly, helpful staff.
Cons: No.
7.1 Good
Pros: The room was nice, clean and comfortable. The breakfast was sufficient , quiet nice.
Cons: The Lobby looks like a train station. The Front desk was giving out wrong information, they gave the filing that they are tired, unpleasant and unwilling to assist.
9.2 Excellent
Pros: Great deal and steps from time square Great location!
Cons:
10.0 Excellent
Pros: Location just perfect 20 steps you already in times square
Cons:
5.4 Okay
Pros: Location was 2 mins walk to times square.
Cons: Misleading room information made be book a different room and I ended up paying more. Junior King suite for 4 was expected to have a bedroom and living room as per the details on booking.com but this was single room. Arrived at 12 pm for checkin and we were charged for storing luggage which was unexpected when you pay $300+ for a night. Rooms were small, very old including the bathroom. Room did not have toiletries/ towels for 4 people either. Overpriced for the facilities they got and parking prices are charged for 24 hr period even though I wanted to park for only 26 hours.
8.0 Excellent
Pros: 1. Location 2. The bar had live music.
Cons: No full length mirror Chipped paint on mirror in bathroom
7.0 Good
Pros: Location
Cons: Door to my room was hard to close. Initial Price point was ok but with the resort fee, it wasn't as good of a deal.
5.4 Okay
Pros: Location
Cons: Out dated
9.2 Excellent
Pros: Very clean and excellent location.
Cons: Can be alittle noisy at night but that is because it is so central. No kids menus.
With a stay at Hotel Edison, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7.2 Good
Based on 17,777 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4.6
Pros: It was in a convenient location...
Excellent
9.6
Pros: Great location
Good
7.5
Pros: The location is great
Good
6.3
Pros: Location
Excellent
10.0
Okay
5.4
Pros: Staff were generally helpful and took care of concerns.
Excellent
8.3
Pros: The location and the friendly staff
Good
7.9
Pros: The location of the Row was perfect, as we were seeing a show at the Lyric theater.
Excellent
10.0
Pros: Marcello was fantastic! So friendly and informative. He was able to get us checked in early at no extra charge. So helpful with telling us the places where we could get discounts for staying with them(we went to the comedy show) and that they had a bag checkin. Elevator system worked well and the bar inside has live music some nights.
Good
6.3
Pros: 1) location 2) staff and fast check-in
Poor
1.0
Pros: location near Time Square
Poor
1.0
Pros: The bathroom was dirty had hair every where the hair was in the bathroom soon as I checked in there was not even no towels for me to shower with
Details
Reviews
Overall 7.2 Good
Based on 17,777 reviews
Location
9.6
WiFi
7.4
Service
5.8
Vibe
5.5
Value
5.0
Room
4.5
Breakfast
4.2
Cleanliness
3.6
Amenities
3.5
Comfort
2.7
Location
9.6
Service
5.9
WiFi
5.9
Value
5.1
Vibe
3.9
Room
3.8
Breakfast
3.8
Amenities
3.1
Cleanliness
2.7
Comfort
2.5
Location
9.6
Service
5.6
WiFi
5.6
Value
4.6
Vibe
4.3
Room
4.1
Breakfast
3.8
Cleanliness
2.9
Amenities
2.7
Comfort
2.5
Location
9.7
Value
4.8
Service
4.7
Breakfast
4.2
Vibe
4.1
Room
4.1
Amenities
3.4
Cleanliness
3.1
Comfort
2.8
Location
9.7
Service
5.9
Value
5.4
Room
4.7
Vibe
4.4
Cleanliness
3.8
Amenities
3.4
Comfort
3.0
4.6 Okay
Pros: It was in a convenient location...
Cons: They hosted a LARGE and extremely loud party in the lobby the night I was there, the party goers constantly were blocking the elevators making it difficult to get to my room. The noise in NYC is obnoxious so when I pay $150 for a nice room and quiet... that is what I expect. There were no signs or warnings from the staff that they were holding a LOUD and crowded party in the lobby that would impede my stay. Very disappointed to say the least. Bellman in the evening shift was extremely rude, yelled and argued with me for several minutes. I will NEVER choose this hotel again
9.6 Excellent
Pros: Great location
Cons: The lifts
7.5 Good
Pros: The location is great
Cons: The hotel room was outdated for the price, especially the bathroom.
6.3 Good
Pros: Location
Cons: Everything else
10.0 Excellent
Pros:
Cons: I could not do the online checkout The site had a problem I had to call internationally to the front desk to check out cuz i was hoping to checkout by email
5.4 Okay
Pros: Staff were generally helpful and took care of concerns.
Cons: When I arrived the room hadn't been properly cleaned. The electrics in my room were also faulty. I asked them to change my room and they did so. One morning there was no hot water at the hotel.
8.3 Excellent
Pros: The location and the friendly staff
Cons: The facilities charges although i did not use any. Its included in the fixed charges.
7.9 Good
Pros: The location of the Row was perfect, as we were seeing a show at the Lyric theater.
Cons: The hot water in the shower took over five minutes to warm. The room was small but fine.
10.0 Excellent
Pros: Marcello was fantastic! So friendly and informative. He was able to get us checked in early at no extra charge. So helpful with telling us the places where we could get discounts for staying with them(we went to the comedy show) and that they had a bag checkin. Elevator system worked well and the bar inside has live music some nights.
Cons:
6.3 Good
Pros: 1) location 2) staff and fast check-in
Cons: 1) Hear noice from elevators in the room day and night 2) Take a long time to get the lift before entering 3) Soap from previous guests still in the bathroom and not removed by cleaners
1.0 Poor
Pros: location near Time Square
Cons: NOT a 4 star hotel. Rug Stained. Room Smelled. Standard room for 2 is a FULL SIZE bed.$30/day for something bigger.$40/day for internet,fitness rm even if you don't use.Bathroom door won't close. Paint peeling. Dingy hallways. Lost power with dryer & iron
1.0 Poor
Pros: The bathroom was dirty had hair every where the hair was in the bathroom soon as I checked in there was not even no towels for me to shower with
Cons: I would like a refund ASAP to be honest cause this room sucked
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
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Overall 7.0 Good
Based on 12,669 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Pros: Once grand hotel now tired and with a much more varied clientele. Bed very comfortable, room clean and (for New York) quite spacious. Annoying little failures of attention to detail - dirty glasses and crockery left on corridor floors for over 18 hours, piles of changed sheets and towels left in corridors overnight, empty glasses not removed from tables in lobby. This is all slack management. Plumbing also peculiar - our room on top floor needed hot water in bath turned on for 15 minutes morning and evening before running hot enough. A shame because these small things detract from what could be a great place to stay.
Okay
5.0
Pros: Good location, the hotel is very outdated, very little facilities. We would not recommend it for value for money
Okay
4.6
Pros: It was close to main attractions and subway
Good
7.0
Pros: Value and location were great. Very nice lobby and check in area. Bed was comfortable.
Okay
5.4
Pros: The location is very central
Good
7.9
Pros: Great location and friendly staff wanting to make sure they could meet guests expectations
Good
7.5
Pros: Location in amazing. Perfect for everything we wanted to do.
Good
7.5
Pros: Well the room was nice and big
Excellent
10.0
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Excellent
8.8
Pros: Bell hop Gustavo
Mediocre
3.7
Pros: Location is great Lobby is impressive
Good
7.9
Pros: Location. Overall ambience and environment at the lobby.
Details
Reviews
Overall 7.0 Good
Based on 12,669 reviews
Location
9.7
Bar
5.9
Service
5.9
Vibe
5.8
Food
5.5
WiFi
5.5
Breakfast
5.3
Value
4.3
Cleanliness
3.8
Comfort
3.6
Room
3.6
Wellness
3.1
Location
9.7
Service
6.1
Food
5.7
Breakfast
5.6
Vibe
5.4
Bar
5.3
WiFi
4.6
Value
3.8
Wellness
3.4
Comfort
3.3
Cleanliness
3.2
Room
3.1
Pool
0.4
Location
9.7
Food
6.1
Bar
5.5
Service
5.2
Breakfast
5.1
Vibe
5.1
Value
4.6
WiFi
4.3
Cleanliness
4.1
Comfort
3.7
Room
3.6
Location
9.7
Bar
6.3
Amenities
6.1
Breakfast
5.3
Vibe
5.3
Food
5.3
Service
4.9
Value
4.0
WiFi
3.4
Cleanliness
3.3
Comfort
2.6
Room
2.5
Location
9.5
Amenities
6.4
Vibe
5.6
Service
5.5
Bar
5.3
Food
4.6
Room
4.5
Cleanliness
4.4
Comfort
4.3
Value
3.6
WiFi
2.8
6.0 Good
Pros: Once grand hotel now tired and with a much more varied clientele. Bed very comfortable, room clean and (for New York) quite spacious. Annoying little failures of attention to detail - dirty glasses and crockery left on corridor floors for over 18 hours, piles of changed sheets and towels left in corridors overnight, empty glasses not removed from tables in lobby. This is all slack management. Plumbing also peculiar - our room on top floor needed hot water in bath turned on for 15 minutes morning and evening before running hot enough. A shame because these small things detract from what could be a great place to stay.
Cons:
5.0 Okay
Pros: Good location, the hotel is very outdated, very little facilities. We would not recommend it for value for money
Cons: Facilities, services included in the price we had to pay for (concierge for example)
4.6 Okay
Pros: It was close to main attractions and subway
Cons: The hotel itself is beautiful and in a prime location but that's as good as it gets. The staff from the moment I entered were extremely rude and very unhelpful. Any time I asked a question I was made to feel that I was being a nuisance, even so far as rolling their eyes when asked a question. Our room was very dated (I know the hotel is old) with the bath and wallpaper peeling. The room was dirty, tables with marks and drity curtains. The AC unit was very loud clicking on and off all night long. The room was very dark with two small lamps to light the room. Breakfast buffet was minimal and ran out fast. There aren't many options for breakfast outside the hotel but we did find a diner 10 min walk away. Overall it wasn't a pleasant experience and very expensive for what they offer with many added fees.
7.0 Good
Pros: Value and location were great. Very nice lobby and check in area. Bed was comfortable.
Cons: Rooms were somewhat on the older side (Room was very clean though) but was expected from reviews of the property. Only other problem is the check in and out process was long even with multiple staff members.
5.4 Okay
Pros: The location is very central
Cons: my Room faced an internal area and there was a loud fan on all night
7.9 Good
Pros: Great location and friendly staff wanting to make sure they could meet guests expectations
Cons: It is an old property and not updated
7.5 Good
Pros: Location in amazing. Perfect for everything we wanted to do.
Cons: The rooms and the hotel interior are a little dated and the gym could do with some more equipment such as a rowing machine.
7.5 Good
Pros: Well the room was nice and big
Cons: The pillow weren’t goof and the ac wasn’t has cold it was hot
10.0 Excellent
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Cons: Was disappointed that the Rooftop Bar / Lounge was under renovation and inaccessible. Understand from locals that it's been under renovation for quite some time. Ignored by the bartender in the lounge off of the lobby.
8.8 Excellent
Pros: Bell hop Gustavo
Cons: Air Conditioning out in halls and restaurant
3.7 Mediocre
Pros: Location is great Lobby is impressive
Cons: Room was completely outdated
Bathroom was ridiculously small with cobbled together fixtures
No response from staff after initial complaint
Stay away from this place Way to many other choices
7.9 Good
Pros: Location. Overall ambience and environment at the lobby.
Cons: Small washrooms.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 7.0 Good
Based on 10,430 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: All the staff was excellent. I look forward to returning. We were celebrating my grandson’s 25th Birthday. My family had a great time in part to the Paramount Hotel.
Okay
5.4
Pros: Location
Good
6.0
Pros: The location is everything in this hotel!
Good
7.9
Pros: Bed was very comfortable with spotless bedlinen.
Good
7.9
Pros: The beds were very comfortable.
Good
6.3
Okay
4.6
Pros: Location fantastic
Good
7.0
Okay
4.2
Pros: Apart from the lobby, the hotel is a dump.
Excellent
10.0
Pros: So Good, mainly a location
Good
7.5
Pros: It was very nice
Good
6.7
Pros: Location
Details
Reviews
Overall 7.0 Good
Based on 10,430 reviews
Location
9.6
WiFi
7.4
Service
6.5
Value
4.8
Bar
4.0
Cleanliness
4.0
Food
3.8
Breakfast
3.7
Room
3.4
Comfort
2.1
Location
9.7
Service
6.2
WiFi
6.1
Bar
4.5
Cleanliness
4.3
Food
3.8
Breakfast
3.8
Room
3.0
Comfort
1.8
Location
9.7
Service
6.5
Vibe
5.5
Amenities
5.2
Cleanliness
4.1
Food
4.1
Value
3.7
Room
3.5
Breakfast
3.1
Comfort
2.1
Location
9.2
Service
6.4
Vibe
5.5
Value
4.3
Cleanliness
4.0
Room
3.7
Breakfast
3.3
Comfort
2.5
Location
9.7
Service
6.2
Vibe
5.6
Value
4.5
Cleanliness
4.2
Room
3.1
Comfort
1.9
9.6 Excellent
Pros: All the staff was excellent. I look forward to returning. We were celebrating my grandson’s 25th Birthday. My family had a great time in part to the Paramount Hotel.
Cons:
5.4 Okay
Pros: Location
Cons: Bathroom setup. The fixtures worked, but that was about it. The cover plate on the shower handle was hanging on the handle, not attached properly. The sink was strangely dented, the fan was so undersized to be useless. There was no desk/table in the room; luckily, the ironing board sufficed.
6.0 Good
Pros: The location is everything in this hotel!
Cons: We had a lot of problems with the front desk. We had booked 3 rooms as a group, and when checking out they only had 2 rooms on the reservation, which caused charges to go elsewhere and them waking up a room that had requested a late checkout.
7.9 Good
Pros: Bed was very comfortable with spotless bedlinen.
Cons: Our room was to the front of the hotel and was noisy I was woken by the service trucks collecting rubbish etc. in the middle of the room even with wearing ear plugs. The air conditioning was very old and rattled when on so it was better off when you were in the room. Staff didn’t seem to get that as a customer you would not want to buy the most expensive thing whether it be theatre tickets or getting to the airport. The staff member couldn’t believe that I was asking how to get to the airport by public transport as opposed to a taxi.
7.9 Good
Pros: The beds were very comfortable.
Cons: When I first arrived, it looked as though one of the cleaning people layed on the bed after it was cleaned (pillowed and blanket was messed with). I got a new room. I think it would be great for the alarm clocks to be updated with newer technology that has USB cable connection to charge phone. Also, water bottles in the room would be great.
6.3 Good
Pros:
Cons: Room was very small. AC unit in room was extremely loud.
4.6 Okay
Pros: Location fantastic
Cons: They charge 35 dollars a day a room, as service fee! That way they look cheaper on booking.com where kn fact it is more expensive than they promoot. As excuus they gave booking.com the blame. However being a hotel owner myself and working with with booking.com I know this BS! The cost of room on booking.com is whatever they say it is.
7.0 Good
Pros:
Cons: Breakfast wasn’t great.
4.2 Okay
Pros: Apart from the lobby, the hotel is a dump.
Cons: The rooms are worn down, tiny, and antiquated. There is also a hidden facilities charge that doesn’t make the place a good value.
10.0 Excellent
Pros: So Good, mainly a location
Cons: A bedroom was so small for 4 people
7.5 Good
Pros: It was very nice
Cons: There isn’t AC in the lobby so they had to use big loud fans
6.7 Good
Pros: Location
Cons: Small rooms and somewhat dirty
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6.3 Good
Based on 11,437 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.3
Pros: The location was perfect. Room was basic but clean. Staff were very friendly and helpful. Would defo book it again.
Mediocre
2.0
Pros: Nothing
Mediocre
3.3
Pros: I like the location.
Good
7.9
Pros: The location was great. Staff were helpful. The room was kept clean.
Good
7.1
Pros: Location and the staff we met were great!
Okay
4.0
Pros: Just a few blocks to Time Squares.
Good
7.1
Pros: The location of the hotel and the concierge service.
Good
6.3
Good
7.1
Pros: Bed comfort
Okay
5.0
Pros: The housekeeping staff was incredible and the doorman very engaging and welcoming
Excellent
8.3
Pros: Great location! The service staff were above and beyond and my bed was super comfy
Good
7.5
Pros: Our room maid was great, and so was the staff. Room clean
Details
Reviews
Overall 6.3 Good
Based on 11,437 reviews
Location
9.6
WiFi
6.5
Service
6.1
Value
4.8
Comfort
4.4
Food
4.3
Breakfast
3.8
Room
3.5
Amenities
3.3
Vibe
3.0
Bar
3.0
Cleanliness
2.1
Location
9.8
Service
6.2
Value
5.0
WiFi
5.0
Breakfast
3.8
Food
3.8
Comfort
3.1
Bar
3.1
Amenities
3.1
Vibe
2.9
Room
2.8
Cleanliness
2.1
Location
9.2
Service
6.3
Food
4.7
WiFi
4.4
Value
4.3
Comfort
4.3
Breakfast
4.1
Room
3.7
Amenities
3.6
Vibe
2.6
Cleanliness
2.4
Location
9.5
Service
6.1
Value
5.0
Comfort
3.3
Amenities
3.1
Cleanliness
2.1
Vibe
2.0
Room
1.8
Location
9.5
Service
5.8
Comfort
4.5
Amenities
3.6
Room
3.5
Vibe
2.9
Cleanliness
2.5
8.3 Excellent
Pros: The location was perfect. Room was basic but clean. Staff were very friendly and helpful. Would defo book it again.
Cons: Could do with some modernisation
2.0 Mediocre
Pros: Nothing
Cons: This is in no way a 4-star hotel. Bathroom had old, cracked tile; peeling wallpaper and paint; and fixtures from the 1980s. Dirty carpet. Old AC system with dirty filter. Furniture chipped. Disgusting common hallways. $40 "amenity fee" is criminal.
3.3 Mediocre
Pros: I like the location.
Cons: I was so upset with the cleaning, so much dusty, no smell good. They put me in a room by the side of elevator, so much noise.
7.9 Good
Pros: The location was great. Staff were helpful. The room was kept clean.
Cons: The carpets and bathrooms could do with some updating. Seems quite out of date. Tap in the basin had leakage issues.
7.1 Good
Pros: Location and the staff we met were great!
Cons: Cleanliness, mold in bathroom, water dripped, carpets worn, expected better upkeep of hotel!
4.0 Okay
Pros: Just a few blocks to Time Squares.
Cons: Old room: stains on room carpet, bathroom, hall way, some things left on floor and stained carpet.
7.1 Good
Pros: The location of the hotel and the concierge service.
Cons: The door kept locking me out, and the television didn't work right, I thought the hotel would be more updated...the carpets especially in the hallways should be replaced.
6.3 Good
Pros:
Cons: A lot of money for a very old hotel
7.1 Good
Pros: Bed comfort
Cons: Needs updating and painting
5.0 Okay
Pros: The housekeeping staff was incredible and the doorman very engaging and welcoming
Cons: The room was run down! Needs some fresh paint and new lamps..carpet old and tired. People left trash in the halls on tables near elevators!
8.3 Excellent
Pros: Great location! The service staff were above and beyond and my bed was super comfy
Cons: We were expecting a mini fridge or something but we had to pay for a fridge for my friends medicine, they also had complimentary tea bags but no kettle. The staff at the front desk struggled to give us correct information about our room and whether or not we had paid which was quite stressful at times
7.5 Good
Pros: Our room maid was great, and so was the staff. Room clean
Cons: Desk light didn’t work , bad ceiling repairs in bathroom. Very old furniture, and musty smell.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5.6 Okay
Based on 55,456 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: Room was clean, every day bed was made, lovely staff , very helpful, there is a bit queuing to check in and out but going fast. It’s a big hotel over 2000 rooms, location is great, only one thing was disappointing that when you choose option with the breakfast you get breakfast per room , we got 2 per room and we were 4 people
Excellent
8.3
Pros: My maid Lesbia was an absolute delight. Friendly and efficient.
Excellent
9.2
Pros: With new renovated rooms, prices and LOCATION... this is THE BEST choice for us very time we go to NY! Probably used this hotel 10+ times so far. Just perfect choice who needs to be at Manhattan !
Mediocre
3.8
Excellent
10.0
Pros: Excellent location, big clean rooms and surprisingly quiet considering the location! A great vintage feel to the place and perfect for exploring Manhattan and beyond!
Good
6.3
Pros: old room were very bad, but new room was o. k.
Poor
1.0
Pros: Location near NY Penn Station
Okay
5.4
Pros: I like the location of the hotel and the bed was comfortable.
Mediocre
3.3
Pros: Nothing room was not what we saw in booking dot com
Okay
4.2
Pros: The price
Poor
1.0
Pros: Nothing but the location. Just remember that you are paying only for the location and nothing else. The room size and standard is worse than a Motel6 and you'll be thoroughly disappointed if you go with any kind of expectations.
Good
7.5
Pros: Location of hotel was ideal. Clean rooms with comfy beds
Details
Reviews
Overall 5.6 Okay
Based on 55,456 reviews
Location
9.5
WiFi
6.3
Breakfast
4.0
Service
3.2
Room
2.9
Vibe
2.1
Cleanliness
1.4
Location
9.5
WiFi
5.3
Breakfast
4.5
Service
3.8
Comfort
3.0
Room
3.0
Vibe
2.8
Cleanliness
1.4
Location
9.3
Value
5.5
WiFi
4.5
Breakfast
3.5
Service
3.3
Room
3.0
Vibe
2.3
Cleanliness
1.6
Location
9.5
Value
6.0
WiFi
5.0
Breakfast
3.8
Room
3.8
Service
3.6
Vibe
2.2
Cleanliness
2.2
Location
9.5
WiFi
4.7
Breakfast
3.8
Room
2.4
Service
2.4
Comfort
2.0
Vibe
1.9
Cleanliness
1.3
9.6 Excellent
Pros: Room was clean, every day bed was made, lovely staff , very helpful, there is a bit queuing to check in and out but going fast. It’s a big hotel over 2000 rooms, location is great, only one thing was disappointing that when you choose option with the breakfast you get breakfast per room , we got 2 per room and we were 4 people
Cons: We didn’t know that we’ll get only 2 breakfasts per room and we were 4 people in one room we thought in 4 days we’ll get 16 breakfasts but we got only 8 for 4 of us, and breakfast is little bit poor fruit , drink, and one pastry or bagel , not really to much choice
8.3 Excellent
Pros: My maid Lesbia was an absolute delight. Friendly and efficient.
Cons: Could not change temp on AC. So on/off was only option. Thought Wifi was included in price. Found out on arrival it was $20/day.
9.2 Excellent
Pros: With new renovated rooms, prices and LOCATION... this is THE BEST choice for us very time we go to NY! Probably used this hotel 10+ times so far. Just perfect choice who needs to be at Manhattan !
Cons:
3.8 Mediocre
Pros:
Cons: It feels shabby and dirty. More like a youth hostel than a hostel. I was disgusted by the carpet. The corridors are shabby.
10.0 Excellent
Pros: Excellent location, big clean rooms and surprisingly quiet considering the location! A great vintage feel to the place and perfect for exploring Manhattan and beyond!
Cons:
6.3 Good
Pros: old room were very bad, but new room was o. k.
Cons: old room were very bad, but new room was o. k.
1.0 Poor
Pros: Location near NY Penn Station
Cons: NO BLINDS IN WINDOWS. OUTRAGEOUS, since I was on the street corner above the BRIGHT LIGHTS OUTSIDE MSG
5.4 Okay
Pros: I like the location of the hotel and the bed was comfortable.
Cons: The rooms has flies and mosquitoes in them, no refrigerator or microwave in the rooms, we used the same towels for the 3 nights were there.
3.3 Mediocre
Pros: Nothing room was not what we saw in booking dot com
Cons: All plug outlets did not work. GFI plug in restroom did not work and was a safety code violation. I took pictures to show the manager the status of entire room. Rug floor was a trip hazard, walls were dirty. Bathroom and shower were old and dirty. Worse hotel I ever stayed for a high priced $250 a night.
4.2 Okay
Pros: The price
Cons: The room was old. The bed was lopsided. No AC. No screen in the window, so opening the window led to mosquitoes flying in. The “complimentary breakfast” was outside of the building and down the block, it wasn’t a real breakfast, and the upgrade costs $10.95 and you couldn’t take the food back to your room, which was ridiculous.
1.0 Poor
Pros: Nothing but the location. Just remember that you are paying only for the location and nothing else. The room size and standard is worse than a Motel6 and you'll be thoroughly disappointed if you go with any kind of expectations.
Cons: Everything but the location.
7.5 Good
Pros: Location of hotel was ideal. Clean rooms with comfy beds
Cons: Unfortunately some rude staff. No tea/coffee facilities in the room. Tempremental hot water in the shower.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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