We didn’t get the room that we have paid for
Decent place. Free breakfast next door. Good kitchen in our room. Staff was friendly and timely when we ordered extra coffee and creamer packsbto our room.
No view at all. Little balcony that looked over the back end on office buildings so room was dark all day. Bar good had expired dated on all packages. Front desk took the items off if our final bill. Dontvthink I'd stay there again but it was overall good
I reserved a deck room months before then got there and they said they overbooked! Scam!
Room was comfortable and clean and quiet.
Large television blasting in very small lobby, distracting the single clerk at registration desk from his/her duties. Cheesy expensive snacks and beverages in rooms. Put a snack machine in the lobby. .
good location, comfortable
The guys at the breakfast place were awesome
Really dry air from heater
Overall, 8.5 Good find!
The rooms were mostly clean and modern. The towels are new and fluffy. Rooms not facing the street are quiet. (Not sure on rooms facing the street.) The price was reasonable and the location is great. I'm likely to return again if I need a room in the city. The lack of a lobby doesn't bother me. The front desk staff members are very amiable to help. The rooms aren't big, but there's enough room for your stuff. it gets the job done.
The breakfast hours are limited for leisure travels who aren't sightseeing, which are 7am - 9am. There should be a 3 hour breakfast window, similar to other hotels that provide breakfast. Water temperature never gets hot, so you get a warm shower. The rain shower head option is nice. The temperature of the room was a bit tricky to manage because there's the hotel's internal heat and in-room heat you can manage. Since the hotel's heat was hot, we had to leave the window open a bit. (Didn't want to be annoyed from the sound of in-room heat/fan.) Oh cleanliness. Housekeeping really needs to do a better job of wiping down the bathroom and other areas of the room. I found 5 - 10 spots brown and yellow spots in the bathroom that could have simply been wiped down better.
A stay at Hotel 32 32 places you in the heart of New York, within a 10-minute walk of Empire State Building and Macy's. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Based on 1,563 reviews
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