Best New York hotels near Times Square
A stay at The Knickerbocker Hotel places you in the heart of New York, steps from Times Square and New Amsterdam Theater. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in New York? This hotel features 2200 square feet (198 square meters) of event facilities.
Overall 8.9 Excellent
Based on 3,546 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.2
Pros: Great location and value.
Excellent
9.6
Pros: Excellency staff ... nice rooms ...
Okay
4.6
Pros: I would have liked to have gotten the room I was told that I would have and then I wish the price wasnt as high ..
Excellent
8.0
Pros: Room was nice and clean. Comfy bed and pillows.
Excellent
10.0
Pros: Large bath sheets
When I called guest services they answered using my name
Staff very friendly and so helpful
Excellent
10.0
Pros: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!
Good
7.1
Pros: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien
Okay
5.0
Pros: Location
Excellent
9.2
Pros: Staff are great
Excellent
8.0
Pros: Location, location, location
Excellent
10.0
Pros: Location was ideal and they have an amazing roof top bar.
Excellent
10.0
Pros: Modern, impressive amenities and excellent service.
Details
Reviews
Overall 8.9 Excellent
Based on 3,546 reviews
Location
9.6
WiFi
9.0
Cleanliness
8.4
Bar
8.4
Comfort
8.4
Room
8.3
Service
8.3
Breakfast
5.2
Location
9.3
Service
8.7
Comfort
8.2
Room
8.0
Breakfast
5.1
Location
9.6
Service
8.5
Bar
8.3
Comfort
8.2
Room
8.1
Value
5.2
Location
9.3
Room
8.5
Comfort
8.5
Service
8.0
Location
9.6
Room
8.4
Service
8.4
Comfort
7.9
9.2 Excellent
Pros: Great location and value.
Cons: The bellman was rude- maybe bc I’m younger he thought I was a nobody. He asked me to wait a minute while he was talking to a bunch of his friends before taking my bag so I walked out and caught an Uber at the airport. I wanted to grab food at the cafe and decided to go to Paris bakery up the street.
9.6 Excellent
Pros: Excellency staff ... nice rooms ...
Cons: The Tv doesn’t have kids channels ...
4.6 Okay
Pros: I would have liked to have gotten the room I was told that I would have and then I wish the price wasnt as high ..
Cons: I didnt like the way the staff greeted me and my guest...I have been to the property before now I am highly anger with the service and the level,even I was profiled and then asked to see my credit card again and even asked for my I' ..I felt hurt by this.
8.0 Excellent
Pros: Room was nice and clean. Comfy bed and pillows.
Cons: For 5 stars the room was extremely small and very basic. No bath. No view. If driving to hotel keep in mind its in the middle of times square. Traffic is crazy. Hotel offers valet and they take car to parking garage which you could find one yourself.
10.0 Excellent
Pros: Large bath sheets
When I called guest services they answered using my name
Staff very friendly and so helpful
Cons: Shower could do with more pressure
10.0 Excellent
Pros: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!
Cons: Some of the amenities of a 5 star include asking for anything and everything one requires, through the desk. I could walk to an ice machine faster than the line was answered-sometimes.
7.1 Good
Pros: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien
Cons: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.
5.0 Okay
Pros: Location
Cons: Room
9.2 Excellent
Pros: Staff are great
Cons:
8.0 Excellent
Pros: Location, location, location
Cons: The cieling in our room (1126) was leaking
10.0 Excellent
Pros: Location was ideal and they have an amazing roof top bar.
Cons:
10.0 Excellent
Pros: Modern, impressive amenities and excellent service.
Cons:
A stay at The Knickerbocker Hotel places you in the heart of New York, steps from Times Square and New Amsterdam Theater. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in New York? This hotel features 2200 square feet (198 square meters) of event facilities.
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
Overall 8.7 Excellent
Based on 2,144 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
8.8
Pros: Staff friendly Good vibe - lots going on Wine hour was a nice touch Room very comfortable (we booked a suite so we could have more space and small sitting area which made a difference as typical hotel rooms in NY are cramped). Bathroom well equipped.
Excellent
8.0
Pros: Location was great.
Excellent
9.6
Pros: Bed was very comfy!
Excellent
9.0
Pros: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!
Excellent
9.5
Pros: Spacious, comfortable, quiet rooms. Beautiful views. Excellent food, helpful and friendly staff. Always going out of their way to please. They turned a nightmare stay at another hotel into paradise.
Good
7.5
Pros: Really liked everything!
Good
7.5
Pros: Didn't have breakfast at the htel
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Excellent
9.2
Pros: Excellent location! Rooms are very modern, nice and clean. Free wifi if you provide an e-mail address and become a member.
Excellent
10.0
Pros: love the liveliness and the restaurants and bars in the hotel. very upbeat, clean and friendly. great views too :)
Excellent
9.0
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Details
Reviews
Overall 8.7 Excellent
Based on 2,144 reviews
Location
9.6
Vibe
8.9
Food
8.9
Bar
8.4
Amenities
8.2
Wellness
8.1
Service
8.1
Room
7.6
Breakfast
7.2
WiFi
6.4
Location
9.5
Food
9.1
Amenities
8.0
Bar
7.9
Service
7.9
Room
6.5
Location
9.8
Food
8.9
Vibe
8.8
Service
8.7
Amenities
8.4
Room
7.8
Location
9.7
Food
8.8
Vibe
8.5
Amenities
8.1
Service
7.8
Cleanliness
6.6
Room
6.5
8.8 Excellent
Pros: Staff friendly Good vibe - lots going on Wine hour was a nice touch Room very comfortable (we booked a suite so we could have more space and small sitting area which made a difference as typical hotel rooms in NY are cramped). Bathroom well equipped.
Cons: All hotels are expensive in NY and this was no exception, but the room was larger than we would have got at similar hotels.
8.0 Excellent
Pros: Location was great.
Cons: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.
9.6 Excellent
Pros: Bed was very comfy!
Cons:
9.0 Excellent
Pros: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!
Cons: Nope.
9.5 Excellent
Pros: Spacious, comfortable, quiet rooms. Beautiful views. Excellent food, helpful and friendly staff. Always going out of their way to please. They turned a nightmare stay at another hotel into paradise.
Cons: It's a bit expensive, especially last minute, but totally worth it if you're traveling for business and need a safe and reliable place to work.
7.5 Good
Pros: Really liked everything!
Cons: Nothing
7.5 Good
Pros: Didn't have breakfast at the htel
Cons: No complimentary water
9.0 Excellent
Pros: Location
Cons: No
10.0 Excellent
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Cons:
9.2 Excellent
Pros: Excellent location! Rooms are very modern, nice and clean. Free wifi if you provide an e-mail address and become a member.
Cons: No complaints.
10.0 Excellent
Pros: love the liveliness and the restaurants and bars in the hotel. very upbeat, clean and friendly. great views too :)
Cons: beds not good. uncomfortable and didnt love the linens.
9.0 Excellent
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Cons:
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Egghead, a playful, egg-centric cafe. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy - a hotel concept unlike any other.
Overall 8.5 Excellent
Based on 9,531 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.7
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Good
6.2
Pros: Location
Excellent
9.6
Pros: Great location and very clean.
Okay
4.2
Pros: Location
Excellent
10.0
Pros: Really enjoyed my stay here. Amazing from start to ending. Great friendly and helpful staff. Customer service excellent!! The beds are super cozy, rooms are small yet still beautifully modeled. Would definitely recommend staying here again my next visit. Great location in the heart of timeshare. Amazing!!
Excellent
10.0
Pros: Loved the atmosphere and overall environment.
Okay
5.8
Pros: Souless Whilst the Moxy is well located near Times Square , it has lost site of the fact that it has actual people as guests. Whilst , it has good fabilities, it is souless in dealing with guests . It is the most impersonal hotel that I have ever stayed in. It simply tries too hard to be cool. The lack of responsibility for the environment with use of disposable cups is shocking.
Excellent
10.0
Pros: It was so hip and so well-thought in design.
Good
7.0
Pros: Loved the feel of the hotel - trendy and chilled out. Liked the free coffee in the morning. Shower was great - room was a little tight even though we’d been moved to a slightly bigger one. Roof top bar was cool.
Excellent
9.2
Pros: The overall atmosphere, cleanliness, and the style of the rooms was great. The crew was excellent.
Excellent
9.7
Pros: Super comfortable beds, great location cool bar and super friendly staff
Excellent
9.2
Pros: Really helpful and friendly staff !! Lively hotel with great interiors, casual vibe, perfect starting point to explore Manhattan by foot, subway or train.
Details
Reviews
Overall 8.5 Excellent
Based on 9,531 reviews
Location
9.5
Vibe
8.9
WiFi
8.3
Service
7.8
Wellness
7.7
Bar
7.0
Amenities
6.9
Value
6.4
Room
6.0
Breakfast
5.6
Comfort
3.5
Location
9.4
Vibe
9.1
Service
8.0
Bar
7.5
WiFi
7.0
Amenities
6.9
Room
5.8
Value
5.3
Breakfast
4.9
Comfort
4.2
Location
9.5
Vibe
9.0
Service
8.1
Bar
7.0
Value
6.3
Room
5.9
Breakfast
4.6
Comfort
3.6
Location
9.4
Vibe
8.2
Service
8.2
Amenities
7.3
WiFi
7.0
Room
6.7
Bar
6.5
Breakfast
5.9
Comfort
3.7
Location
9.5
Vibe
8.2
Service
7.5
Bar
7.1
Amenities
6.0
Breakfast
5.9
Room
5.7
Comfort
2.8
9.7 Excellent
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Cons:
6.2 Good
Pros: Location
Cons: They charge at least 5 USD per package if you get anything delivered.
Check-in process is a nightmare.
No closet in the rooms.
Not good for business trips.
9.6 Excellent
Pros: Great location and very clean.
Cons: Our room faced a brick wall. You could also hear shower/ water running from adjacent room.
4.2 Okay
Pros: Location
Cons: Small room. No place. No chair. Laudy aircondition.
10.0 Excellent
Pros: Really enjoyed my stay here. Amazing from start to ending. Great friendly and helpful staff. Customer service excellent!! The beds are super cozy, rooms are small yet still beautifully modeled. Would definitely recommend staying here again my next visit. Great location in the heart of timeshare. Amazing!!
Cons: Loved everything
10.0 Excellent
Pros: Loved the atmosphere and overall environment.
Cons:
5.8 Okay
Pros: Souless Whilst the Moxy is well located near Times Square , it has lost site of the fact that it has actual people as guests. Whilst , it has good fabilities, it is souless in dealing with guests . It is the most impersonal hotel that I have ever stayed in. It simply tries too hard to be cool. The lack of responsibility for the environment with use of disposable cups is shocking.
Cons:
10.0 Excellent
Pros: It was so hip and so well-thought in design.
Cons:
7.0 Good
Pros: Loved the feel of the hotel - trendy and chilled out. Liked the free coffee in the morning. Shower was great - room was a little tight even though we’d been moved to a slightly bigger one. Roof top bar was cool.
Cons: Food and drink was a little more expensive than envisaged. Gym was great addition but a little tight - extra bike would’ve been good
9.2 Excellent
Pros: The overall atmosphere, cleanliness, and the style of the rooms was great. The crew was excellent.
Cons: When we booked the room, we thought we were getting the pictured bunk beds (for the kids) since there weren't any queen room options available--so when we ended up with just two double beds, it was a bit crowded. Another tray would be quite helpful in those small rooms (or even some shelves).
9.7 Excellent
Pros: Super comfortable beds, great location cool bar and super friendly staff
Cons: I know its NYC but rooms are small
9.2 Excellent
Pros: Really helpful and friendly staff !! Lively hotel with great interiors, casual vibe, perfect starting point to explore Manhattan by foot, subway or train.
Cons: Struggling to call out a failure tbh. Bedroom floor could have done with a clean before we stepped in
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Egghead, a playful, egg-centric cafe. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy - a hotel concept unlike any other.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Overall 8.4 Excellent
Based on 8,810 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Stayed for 13 nights in 2019. Previously stayed for 13 nights in 2018. Fantastic hotel. Received an upgrade to a penthouse suite in 2019 without asking. Beautiful large, refurbished room with two queen beds, separate shower and bathroom. Lovely quiet business area with free soft drinks and snacks on the same floor. Service, location, and facilities wonderful. Just a couple of blocks from Macy's (shopped is fantastic) and one street from the Empire State Building. Will definitely stay again.
Excellent
8.3
Pros: The location
Excellent
10.0
Pros: The location was great.
Excellent
9.2
Pros: The location is clutch, easy access to anywhere you want to go. Korea Town is safe, bustling, and fun. The hotel has great old charm and modern upgrades.
Excellent
9.0
Pros: Great staff and location. Very clean and smelled great!
Good
6.7
Good
7.1
Excellent
9.6
Pros: Good location and very luxury and clean The restaurant on location is also delicious
Good
7.0
Pros: central location friendly doormen beautiful art-deco style
Excellent
8.0
Pros: All staff very helpful. The doormen and baggage people go beyond to help. Very safe. Excellent restaurant people inside adjoining hotel.
Excellent
9.0
Pros: Good hotel
Excellent
9.0
Pros: Distance from Penn Station and Broadway is perfect.
Details
Reviews
Overall 8.4 Excellent
Based on 8,810 reviews
Location
9.6
WiFi
8.5
Service
7.6
Room
6.8
Value
5.2
Bar
5.1
Breakfast
4.7
Location
9.6
Service
8.3
Food
8.0
WiFi
7.5
Room
7.2
Value
6.3
Breakfast
4.6
Location
9.7
Service
8.5
WiFi
7.3
Room
6.7
Value
5.6
Bar
4.9
Breakfast
4.9
Comfort
4.8
Location
9.7
Service
7.8
Room
6.9
Value
5.7
Amenities
5.3
Location
9.5
Service
7.5
Room
7.4
Vibe
7.1
Breakfast
4.5
Value
4.3
10.0 Excellent
Pros: Stayed for 13 nights in 2019. Previously stayed for 13 nights in 2018. Fantastic hotel. Received an upgrade to a penthouse suite in 2019 without asking. Beautiful large, refurbished room with two queen beds, separate shower and bathroom. Lovely quiet business area with free soft drinks and snacks on the same floor. Service, location, and facilities wonderful. Just a couple of blocks from Macy's (shopped is fantastic) and one street from the Empire State Building. Will definitely stay again.
Cons: Just want to come back for the 8th time :)
8.3 Excellent
Pros: The location
Cons: Would have liked to have breakfast included. Also would have liked a fridge with drinks in the room
10.0 Excellent
Pros: The location was great.
Cons: No!
9.2 Excellent
Pros: The location is clutch, easy access to anywhere you want to go. Korea Town is safe, bustling, and fun. The hotel has great old charm and modern upgrades.
Cons: No pool
9.0 Excellent
Pros: Great staff and location. Very clean and smelled great!
Cons: It was great!
6.7 Good
Pros:
Cons: We arrived late in the evening and didn't get a room as booked. The receptionist was very unpleasant with a mocking face and didn't particularly help us. At night we heard the subway from the room. Landscape was not even though we asked. The hotel is very central but the service is not good.
7.1 Good
Pros:
Cons: No robe in room, small TV.
No room service menu apparent.
Front desk never answers phone - NEVER.
VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.
9.6 Excellent
Pros: Good location and very luxury and clean The restaurant on location is also delicious
Cons: Only 3 pillows with a queen bed
7.0 Good
Pros: central location friendly doormen beautiful art-deco style
Cons: first we got a tiny room, with a bed not suitable for 2 persons, also it had a half eaten pizza slice under a table, so it was improperly cleaned, later we got moved to a better suitable room. lobby area and half of the hotel under construction.
8.0 Excellent
Pros: All staff very helpful. The doormen and baggage people go beyond to help. Very safe. Excellent restaurant people inside adjoining hotel.
Cons: No. Deserves 5 stars
9.0 Excellent
Pros: Good hotel
Cons:
9.0 Excellent
Pros: Distance from Penn Station and Broadway is perfect.
Cons: Rooms are small, hotels in NYC are expensive.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Luxury boutique hotel with 128 guestrooms and suites including 3 penthouses - The Marmara Park Avenue is located in Nomad - North of Madison Square Park - at 114 E. 32nd street. More than 40 of the accommodations with private terraces; every room is equipped with iPads and most with full kitchens where openness and understated glamour are the essential design values. All rates are inclusive of complimentary access to the wellness center.
Overall 8.4 Excellent
Based on 815 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
4.6
Pros: Reception, room decor and tea making facility in the room.
Excellent
10.0
Pros: Large suite style rooms, beautiful interior design.
Excellent
10.0
Pros: From the fact that we could bring the puppy to the bar awesome all around!
Excellent
10.0
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Excellent
9.0
Pros: Easy to deal with staff. Location.
Excellent
8.3
Excellent
10.0
Pros: Rooms are beautiful, and have kitchenettes. Staff are hospitable and helpful. You can schedule when you want your room cleaned. Nice Nespresso machine in room for morning coffee.
Excellent
9.0
Pros: The staff were attentive and friendly.
Excellent
8.0
Pros: Room was big with own kitchen. You can bring take out food and comfortable way eat thefood in the room. The bed was great. Nice plus was own balcony. Great place to finish the evening and start with breakfast on your balcony with quite nice view over NYC.
Excellent
10.0
Pros: Location location location
Excellent
9.0
Pros: Staff is amazing
Good
7.5
Pros: We loved the pool and the Turkish Bath. The beds and pillows are a dream--best night sleep. Such a lovely wonderful hotel. We can't wait to return!
Details
Reviews
Overall 8.4 Excellent
Based on 815 reviews
Location
9.4
WiFi
9.2
Wellness
8.4
Pool
8.0
Service
7.7
Room
7.4
Cleanliness
5.8
Breakfast
4.8
Location
9.5
Service
7.7
Room
7.3
Comfort
7.0
Service
7.7
Room
6.5
Comfort
6.4
Service
7.6
4.6 Okay
Pros: Reception, room decor and tea making facility in the room.
Cons: Car parking outside the hotel very noisy always large trucks or vans blocking the entrance, the reception area is nice however, the lift delays not great plus as soon as the lift door opens you have fire extinguishers facing you, cover with some art or visual displays. Bathroom cracks and holes need amending — pillows and duvet polyester, which is tacky and very 3-star quality.
10.0 Excellent
Pros: Large suite style rooms, beautiful interior design.
Cons:
10.0 Excellent
Pros: From the fact that we could bring the puppy to the bar awesome all around!
Cons: Nothing just have later pool hours!
10.0 Excellent
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Cons: the elevator is always busy and a bit slow.
9.0 Excellent
Pros: Easy to deal with staff. Location.
Cons: Definitely could hear the neighbors ;)
8.3 Excellent
Pros:
Cons: The sink was clogged so the water needed 7-8 mins to go down. They don't give out complimentary water given the price.
10.0 Excellent
Pros: Rooms are beautiful, and have kitchenettes. Staff are hospitable and helpful. You can schedule when you want your room cleaned. Nice Nespresso machine in room for morning coffee.
Cons: No. Nicest hotel I've been to in New York.
9.0 Excellent
Pros: The staff were attentive and friendly.
Cons: Disappointed our room did not have an outside terrace. When staying in a small room, having a place to make/receive private calls is a necessity. In room iPad did not work the first day; repaired by day two. Did not have the feel of a 5-star hotel.
8.0 Excellent
Pros: Room was big with own kitchen. You can bring take out food and comfortable way eat thefood in the room. The bed was great. Nice plus was own balcony. Great place to finish the evening and start with breakfast on your balcony with quite nice view over NYC.
Cons:
10.0 Excellent
Pros: Location location location
Cons: It was wonderful
9.0 Excellent
Pros: Staff is amazing
Cons: The next door guest and their pot odor all night.
7.5 Good
Pros: We loved the pool and the Turkish Bath. The beds and pillows are a dream--best night sleep. Such a lovely wonderful hotel. We can't wait to return!
Cons: It was perfect.
Luxury boutique hotel with 128 guestrooms and suites including 3 penthouses - The Marmara Park Avenue is located in Nomad - North of Madison Square Park - at 114 E. 32nd street. More than 40 of the accommodations with private terraces; every room is equipped with iPads and most with full kitchens where openness and understated glamour are the essential design values. All rates are inclusive of complimentary access to the wellness center.
With a stay at The James New York - NoMad in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 5000 square feet (465 square meters), including conference space.
Overall 8.3 Excellent
Based on 3,496 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.8
Pros: The exterior
Okay
4.0
Pros: good location but rooms and amenities are below expectation
Excellent
9.4
Pros: Got upgraded to a double queen room and the size of the room is amazing by NY standards! You get one free item (non-alcoholic) per day from the mini bar which they include as part of the mandatory resort fee.
Excellent
9.0
Pros: Great location. Staff was excellent. Clean, convenient and surprisingly spacious for a NYC hotel room.
Excellent
9.2
Pros: Big spacious rooms - beautiful decor comfortable beds big bathrooms perfect for two people
Excellent
10.0
Pros: The location
Good
7.9
Pros: Lobby & nearby restaurants
Excellent
9.0
Pros: Location was wonderful and the staff did an excellent job
Okay
4.6
Pros: Nothing
Good
7.1
Pros: suites are spacious and well appointed. Nice designed style.
Excellent
9.2
Pros: Location was amazing, only 2 blocks from Madison Square Park and several more to Union Square. Everything was walkable.
Good
7.1
Pros: The staff was very courteous.
Details
Reviews
Overall 8.3 Excellent
Based on 3,496 reviews
Location
9.7
Vibe
9.3
WiFi
7.9
Service
7.5
Room
7.0
Cleanliness
6.2
Breakfast
4.5
Wellness
3.8
Location
9.8
Vibe
9.4
Bar
8.5
Service
8.5
Amenities
8.2
Room
7.8
Comfort
6.6
Cleanliness
6.4
Location
9.7
Vibe
9.3
Amenities
7.8
Room
7.5
Service
7.4
Value
6.7
Cleanliness
6.2
Location
9.7
Vibe
9.1
Amenities
7.9
Service
7.3
Room
6.7
Comfort
6.5
Cleanliness
6.1
Room
6.6
5.8 Okay
Pros: The exterior
Cons: Hair on bathroom floor, stain on chair, needs replaced, old side stands near bed, needs replace. Old fruit offered in lobby,why? Cream curdled in coffee,
4.0 Okay
Pros: good location but rooms and amenities are below expectation
Cons:
9.4 Excellent
Pros: Got upgraded to a double queen room and the size of the room is amazing by NY standards! You get one free item (non-alcoholic) per day from the mini bar which they include as part of the mandatory resort fee.
Cons: Bathroom is a bit small and water takes a long time to heat up - it also doesn’t get hot enough.
9.0 Excellent
Pros: Great location. Staff was excellent. Clean, convenient and surprisingly spacious for a NYC hotel room.
Cons:
9.2 Excellent
Pros: Big spacious rooms - beautiful decor comfortable beds big bathrooms perfect for two people
Cons: I thought the staff were a little cold. However the staff who checked us in was very friendly
10.0 Excellent
Pros: The location
Cons:
7.9 Good
Pros: Lobby & nearby restaurants
Cons:
9.0 Excellent
Pros: Location was wonderful and the staff did an excellent job
Cons: Hotel was a bit on the pricier side for what it was.
4.6 Okay
Pros: Nothing
Cons: In the order of our overnight stay. 1. Took doorman quite awhile to get bag from my car and never came back for remaining bag which I took in with no one at door .When asked, they said had only one bellman today . Sat.Really? We were with 6 and 8 year old and reserved a suite . What a joke . It had one tiny bathroom with one tiny sink that could hardly drain. Was tight for one person. Sofa bed was a disaster . Huge indentation. Brought in rollaway . Obviously could have done that in a king room. Lighting was terrible in kids room. No clock. Could go on .
7.1 Good
Pros: suites are spacious and well appointed. Nice designed style.
Cons:
9.2 Excellent
Pros: Location was amazing, only 2 blocks from Madison Square Park and several more to Union Square. Everything was walkable.
Cons: The room was a bit dark, and I could hear the neighboring room.
7.1 Good
Pros: The staff was very courteous.
Cons: The room was small. Didn't really care for for the room decor.
With a stay at The James New York - NoMad in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 5000 square feet (465 square meters), including conference space.
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Overall 8.2 Excellent
Based on 5,688 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.9
Pros: Location was good.
Excellent
9.0
Pros: Comfortable inviting atmosphere as an oasis in NYC
Excellent
9.2
Excellent
9.0
Pros: location was excellent. staff was very accommodating. stinger restaurant in the lobby had excellent food as well
Excellent
10.0
Pros: I enjoyed my stay.
Excellent
10.0
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Excellent
8.8
Pros: Staff was extremely helpful and friendly
Good
7.9
Pros: Nice location. Clean room.
Poor
1.0
Pros: Nothing... I checked out early
Okay
4.6
Good
7.0
Pros: The location of the hotel for the theaters was extremely convenient.
Excellent
8.0
Details
Reviews
Overall 8.2 Excellent
Based on 5,688 reviews
Location
9.6
Wellness
8.2
WiFi
8.1
Room
7.4
Service
6.8
Cleanliness
6.1
Breakfast
5.4
Value
3.8
Pool
0.5
Location
9.7
Wellness
8.6
Service
7.1
WiFi
6.9
Room
6.5
Cleanliness
6.3
Breakfast
5.5
Vibe
4.8
Value
3.8
Location
9.7
Room
7.9
Bar
6.8
Comfort
6.7
Service
6.4
Vibe
5.6
Value
3.6
Room
6.9
Service
6.4
Location
9.5
Service
7.1
7.9 Good
Pros: Location was good.
Cons: I was simply disappointed with the view from the room after having read multiple reviews that stated a great view of Times Square and so on. Additionally, the phone in the room did not work and the TV needed adjustment every time we turned it on. I just expected more from a 5 star hotel.
9.0 Excellent
Pros: Comfortable inviting atmosphere as an oasis in NYC
Cons: Additional USB ports in desk would have been helpful
9.2 Excellent
Pros:
Cons: Hall carpet very dirty and the carpet is bunched up and wrinkled so much you are afraid you might trip
9.0 Excellent
Pros: location was excellent. staff was very accommodating. stinger restaurant in the lobby had excellent food as well
Cons: hallways were musty and old and unattractive looking. rooms on lower floors had crummy window views
10.0 Excellent
Pros: I enjoyed my stay.
Cons: The breakfast time was different on the website than what it actually was.
10.0 Excellent
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Cons: Not a thing. Great Hotel.
8.8 Excellent
Pros: Staff was extremely helpful and friendly
Cons: Pillows were terrible
7.9 Good
Pros: Nice location. Clean room.
Cons: Breakfast was soso
1.0 Poor
Pros: Nothing... I checked out early
Cons: Upon arrival checking in at the front desk was a terrible experience. The lady at check-in Was rude . The Hotel description says that they rooms had been Remodeled and update. Worn out carpet and mold in bathroom !
4.6 Okay
Pros:
Cons: Beds are horrible
7.0 Good
Pros: The location of the hotel for the theaters was extremely convenient.
Cons: The thing that I was extremely upset about was that on check out the front desk tried to charge me for a resort tax of over $30 per person. I explained that all taxes were paid at time of booking. The person at the front desk became quite rude until I pulled out my paperwork which showed the payment. I did not appreciate being treated like this and will not be staying in any future Intercontinental resorts.
8.0 Excellent
Pros:
Cons: Confused about credits and they didn't get used which was probably the plan. You
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
With a stay at Royalton Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space.
Overall 8.2 Excellent
Based on 1,569 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Poor
1.0
Pros: Nothing
Excellent
10.0
Pros: Room, location, staff
Good
7.0
Excellent
10.0
Pros: Comfort, sheets, size
Okay
5.7
Pros: Staff
Room size
Location
Excellent
9.6
Pros: Convenient and clean
Good
7.5
Pros: Too slow on renovations.. frequent guest .. see almost no progress.. way too much money for this level of facility quality
Excellent
9.6
Pros: Excellent premium hotel. Lovely pool and loungers.
Good
7.1
Excellent
10.0
Pros: Manager Liana was extremely helpful and welcoming on checkin - we were upgraded to a room with a terrace which was fantastic. Everything about this stay exceeded expectations, rooftop pool has a view of Empire State, rooms were larger than others I have stayed in NYC and hotel is really well located central to the city and close to get on the mid town tunnel to the airport. I look forward to staying here again.
Excellent
9.7
Pros: Pool
Excellent
9.6
Pros: We were there for only one night for a quick visit with our daughter who lives nearby. The hotel staff were very pleasant and accommodating. They upgraded us to a suite which was very nice. We would definitely stay there again.
Details
Reviews
Overall 8.2 Excellent
Based on 1,569 reviews
Location
9.6
Room
7.7
Service
7.7
Pool
6.9
Breakfast
4.5
WiFi
4.1
Value
3.6
Location
9.7
Service
7.7
Room
7.3
Pool
6.7
Breakfast
4.2
Value
3.8
Location
9.7
Room
7.6
Service
7.5
Amenities
7.4
Bar
7.3
Pool
7.0
Location
9.6
Service
7.6
Room
6.8
Room
7.6
1.0 Poor
Pros: Nothing
Cons: Everything
10.0 Excellent
Pros: Room, location, staff
Cons: No hotels was perfect
7.0 Good
Pros:
Cons: See below
10.0 Excellent
Pros: Comfort, sheets, size
Cons: The art sucked and it hurts the interior design. They do need art but much better.
5.7 Okay
Pros: Staff
Room size
Location
Cons: Charge for in room coffee
Thread bare towels
Uncomfortable and creaky bed
Poor response to requests-have to speak to a manager to get things done
Offering wine and beer in mini bar but no opener. Took 45 min to get one delivered
9.6 Excellent
Pros: Convenient and clean
Cons:
7.5 Good
Pros: Too slow on renovations.. frequent guest .. see almost no progress.. way too much money for this level of facility quality
Cons: Restaurant was very poor
9.6 Excellent
Pros: Excellent premium hotel. Lovely pool and loungers.
Cons: Bar spirits were a little outdated with the selection.
7.1 Good
Pros:
Cons: Breakfast was not included. And so after paying what I thought was quite a lot for a really average yoghurt and fruit Also no breakfast tea and breakfast!?
10.0 Excellent
Pros: Manager Liana was extremely helpful and welcoming on checkin - we were upgraded to a room with a terrace which was fantastic. Everything about this stay exceeded expectations, rooftop pool has a view of Empire State, rooms were larger than others I have stayed in NYC and hotel is really well located central to the city and close to get on the mid town tunnel to the airport. I look forward to staying here again.
Cons:
9.7 Excellent
Pros: Pool
Cons:
9.6 Excellent
Pros: We were there for only one night for a quick visit with our daughter who lives nearby. The hotel staff were very pleasant and accommodating. They upgraded us to a suite which was very nice. We would definitely stay there again.
Cons:
With a stay at Royalton Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space.
With a stay at WestHouse New York, you'll be centrally located in New York, steps from Carnegie Hall and 2 minutes by foot from Ed Sullivan Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
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Overall 8.2 Excellent
Based on 1,317 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
5.4
Pros: Quiet
Okay
5.0
Pros: Location
Mediocre
3.0
Pros: Location
Excellent
10.0
Pros: good staff and good location, good meal.. but wifi condition was not so good inthe room.
Excellent
9.0
Pros: Happy hour
Okay
5.0
Pros: Excellent breakfast and generous cocktail hour. I was also upgraded to a room with a terrace - so, the service was excellent.
Excellent
10.0
Pros: this is my second time staying here and i love it just as much as the first time! the happy hour and breakfast are amazing and the beds are very comfortable
Excellent
10.0
Pros: Bed and pillows were extremely comfortable.
Okay
4.6
Pros: Location
Okay
4.2
Good
7.1
Pros: Good location
Good
6.0
Details
Reviews
Overall 8.2 Excellent
Based on 1,317 reviews
Location
9.7
WiFi
8.7
Bar
8.7
Service
7.5
Value
6.8
Room
6.5
Breakfast
6.2
Comfort
6.0
Location
9.4
Bar
8.9
Service
7.4
Food
7.2
Value
7.0
Breakfast
6.1
Room
5.9
Location
9.8
Bar
8.3
Service
7.6
Room
6.3
Comfort
6.2
Breakfast
6.1
Location
9.6
Service
6.7
Value
6.6
Breakfast
6.1
Amenities
5.9
Room
5.5
5.4 Okay
Pros: Quiet
Cons: The resort fee was a rip off. The evening drinks were crowded and were like a zoo. Walked in and straight out. Breakfast was very basic and poor selection. This hotel is way over priced and not good value.
5.0 Okay
Pros: Location
Cons: Not very clean, poor service, poor breakfast, run down rooms
3.0 Mediocre
Pros: Location
Cons: They charges us 49 USD/day/person without letting us know in advance. We would have not stayed there if we knew before. It was supposed to be for food/beverage service. But we dont drink alcohol and didnt use the service as much as we should have to make
10.0 Excellent
Pros: good staff and good location, good meal.. but wifi condition was not so good inthe room.
Cons:
9.0 Excellent
Pros: Happy hour
Cons: Deposit they took so much
5.0 Okay
Pros: Excellent breakfast and generous cocktail hour. I was also upgraded to a room with a terrace - so, the service was excellent.
Cons:
10.0 Excellent
Pros: this is my second time staying here and i love it just as much as the first time! the happy hour and breakfast are amazing and the beds are very comfortable
Cons: nothing!
10.0 Excellent
Pros: Bed and pillows were extremely comfortable.
Cons:
4.6 Okay
Pros: Location
Cons: Lack of basic amenities in room - like toothbrush, unresponsive staff, no light blocking curtains in room, insufficient light in room for reading and other activities, inexperienced staff at front desk
4.2 Okay
Pros:
Cons: Staff service was poor/unresponsive/inadequate lighting in room/no amenities such as toothbrush, and very difficult to get one/shades cannot block out light, so hard to sleep/no restaurant except for breakfast - how can this be billed as a five-star hotel??? And all sorts of hidden charges built into the bill
7.1 Good
Pros: Good location
Cons: Breakfast same every day ( 7 days stay )
6.0 Good
Pros:
Cons: Hotel maintenance is poor ; service is not up the standard
With a stay at WestHouse New York, you'll be centrally located in New York, steps from Carnegie Hall and 2 minutes by foot from Ed Sullivan Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
Experience Broadway from Our Times Square HotelCrowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world are mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Overall 8.1 Excellent
Based on 13,461 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Service and view
Excellent
9.0
Pros: Location and ambiance
Excellent
8.8
Pros: The place was clean. No bugs or anything like that. The staff was friendly and helpful. Elevators worked fine and we’re pretty fast. The bed was comfortable and the room a decent size for NYC. Breakfast buffet is very tasty and good variety of food and drinks.
Excellent
10.0
Pros: Location,staff extremely helpful, beds very comfortable
Poor
1.0
Pros: Location.
Good
6.7
Pros: The location
Excellent
9.2
Pros: Great location and clean and comfortable
Excellent
9.0
Pros: Size of rooms. Bed sheets pillows cleanliness of lobby room and ambiance
Excellent
8.0
Pros: Due to its location bang on Times Square, it appeared well booked, well utilized and reasonably well maintained. Breakfast buffet was good. Elevators were always available on press of the button. Staff was courteous and helpful. A big thumbs up for that. We stayed 5 nights and enjoyed.
Excellent
8.8
Pros: Location, friendly staff.
Excellent
10.0
Pros: Its location was a key factor for us. The hotel its self did not disappoint. The room was clean and spacious and offered plenty of features.
Poor
1.0
Pros: Location and view
Details
Reviews
Overall 8.1 Excellent
Based on 13,461 reviews
Location
9.6
WiFi
8.2
Wellness
8.1
Service
7.4
Breakfast
6.4
Room
6.1
Cleanliness
5.9
Amenities
4.8
Value
4.5
Vibe
4.1
Location
9.4
Breakfast
7.3
Service
7.2
WiFi
6.7
Food
6.0
Cleanliness
5.1
Room
5.1
Value
4.3
Amenities
3.2
Vibe
1.8
Location
9.8
Service
7.1
Breakfast
6.2
Room
5.4
Cleanliness
5.2
Amenities
5.0
Value
4.1
Vibe
3.2
Location
9.4
Comfort
7.5
Service
7.5
Room
6.5
Breakfast
6.3
Cleanliness
5.7
Value
4.7
Amenities
4.7
Vibe
3.8
Location
9.5
Service
6.8
WiFi
6.7
Room
5.1
Value
4.6
Amenities
4.4
Vibe
2.9
10.0 Excellent
Pros: Service and view
Cons: Price
9.0 Excellent
Pros: Location and ambiance
Cons: Shower did not drain properly. Reported it to front desk upon check out. Also wished that we were tood that our dri k coupons also applied for a drink, juice or coffee at the cafe.
8.8 Excellent
Pros: The place was clean. No bugs or anything like that. The staff was friendly and helpful. Elevators worked fine and we’re pretty fast. The bed was comfortable and the room a decent size for NYC. Breakfast buffet is very tasty and good variety of food and drinks.
Cons: My biggest problem, honestly, was the lack of a bathroom fan. The steam took FOREVER to clear out making it impossible to even attempt to do my hair/makeup until it did. It was even worse after my husband’s shower. He likes the water HOT. It even steamed up the mirror in room. Other than that (and a non-working bed side table lamp) it was a nice place.
10.0 Excellent
Pros: Location,staff extremely helpful, beds very comfortable
Cons:
1.0 Poor
Pros: Location.
Cons: They took extra fees ($40 per night per room) No basic amenities were provided. No mini fridge. No boiler or coffee machine. No free bottled water. Limited breakfast choices.
6.7 Good
Pros: The location
Cons: The bed
9.2 Excellent
Pros: Great location and clean and comfortable
Cons: The swimming pool you had to book in advance.
9.0 Excellent
Pros: Size of rooms. Bed sheets pillows cleanliness of lobby room and ambiance
Cons: Mold in the shower.
8.0 Excellent
Pros: Due to its location bang on Times Square, it appeared well booked, well utilized and reasonably well maintained. Breakfast buffet was good. Elevators were always available on press of the button. Staff was courteous and helpful. A big thumbs up for that. We stayed 5 nights and enjoyed.
Cons:
8.8 Excellent
Pros: Location, friendly staff.
Cons: Pillows were hard. No information booklet in the room. Paid for upgrade "View of Times Square" but that minimal, we could wasn't see was the red stairs.
10.0 Excellent
Pros: Its location was a key factor for us. The hotel its self did not disappoint. The room was clean and spacious and offered plenty of features.
Cons: I noticed it while booking but they did not include breakfast. The two things I didn't notice was there was no fridge or microwave in the room.
1.0 Poor
Pros: Location and view
Cons: Dont expect a quality stay with just name. Dated room, old and not comfortable bed, hair all over the bathroom. They charge 35$ fee without prior notice with reservation. There is 150$ overcharge on my card i am waiting to learn the reasoon for 3 days.
Experience Broadway from Our Times Square HotelCrowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world are mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Overall 8.1 Excellent
Based on 2,537 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9.1
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Excellent
10.0
Pros: Design and charachter
Okay
4.0
Pros: The staff were helpful and accommodating. The location was fine.
Excellent
10.0
Pros: Staff were so friendly and helpful lovely clean hotel
Excellent
9.4
Pros: No breakfast
Excellent
10.0
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Excellent
9.0
Pros: Bed was very comfortable, bath room accommodating with hot water and bathing needs. Everything was great about the room other than the bedroom lighting. I could use more lighting. Staff was very helpful with any and all requests and assisted a first time visitor with transportation, luggage, dining, etc.
Excellent
9.2
Pros: We loved the atmosphere of the Gregory! Our first impression was that of Bogdan who promptly greeted us and made us feel as though we were the only guests at the hotel! Each time we encountered him he had a welcoming smile and advice on where to go and what to see. While I was waiting for Uber, Bogdan brought me bottled water and personally squeezed orange juice for me! I have a background in Luxury Goods sales and in that business exceeding expectations is critical... Bogdan delivers Luxury Service! The only criticism I have is that the AC in our room was incredibly loud and made it impossible for us to get a good nights sleep. Other than that, we truly enjoyed our stay and will return the next time we visit New York City.
Good
7.0
Excellent
9.0
Pros: locale, proximity of the restaurant although they only offer the 10% discount for dinner.
Excellent
9.0
Pros: Appeared to be a newly remodeled room. Generally clean. Nice size bathroom, nice size closet. Good location. Nice bedding, comfy bed. Internet, TV and plugs for recharging. Fridge is included, no mini bar (which I liked). Doorman was excellent!
Excellent
10.0
Pros: Staff were very friendly, great location, a good choice for our group.
Details
Reviews
Overall 8.1 Excellent
Based on 2,537 reviews
Location
9.7
Food
8.9
WiFi
8.2
Service
8.0
Cleanliness
6.2
Room
6.0
Breakfast
6.0
Comfort
5.4
Wellness
0.8
Location
9.8
Food
9.0
Service
8.6
Cleanliness
6.1
Breakfast
6.0
Room
5.4
Comfort
5.2
Location
9.8
Service
7.9
Cleanliness
6.1
Room
5.4
Comfort
4.8
Location
9.5
Food
9.1
Service
8.6
Cleanliness
6.1
Room
5.7
Comfort
5.5
Comfort
5.0
Room
4.9
9.1 Excellent
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Cons: one of the blinds on window was broken and lopsided half up half down
heat hard to control - but then turned on a/c so was alright
10.0 Excellent
Pros: Design and charachter
Cons:
4.0 Okay
Pros: The staff were helpful and accommodating. The location was fine.
Cons: The bathroom was tiny and the sheets smelled like dirty hair. I legitimately got a RUG BURN on my elbow from the rough sheets just from rolling over in bed. I am a pretty easygoing person, but I checked out early to sleep on an airmattress at a friend's..
10.0 Excellent
Pros: Staff were so friendly and helpful lovely clean hotel
Cons: Nothing
9.4 Excellent
Pros: No breakfast
Cons:
10.0 Excellent
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Cons:
9.0 Excellent
Pros: Bed was very comfortable, bath room accommodating with hot water and bathing needs. Everything was great about the room other than the bedroom lighting. I could use more lighting. Staff was very helpful with any and all requests and assisted a first time visitor with transportation, luggage, dining, etc.
Cons:
9.2 Excellent
Pros: We loved the atmosphere of the Gregory! Our first impression was that of Bogdan who promptly greeted us and made us feel as though we were the only guests at the hotel! Each time we encountered him he had a welcoming smile and advice on where to go and what to see. While I was waiting for Uber, Bogdan brought me bottled water and personally squeezed orange juice for me! I have a background in Luxury Goods sales and in that business exceeding expectations is critical... Bogdan delivers Luxury Service! The only criticism I have is that the AC in our room was incredibly loud and made it impossible for us to get a good nights sleep. Other than that, we truly enjoyed our stay and will return the next time we visit New York City.
Cons: The air conditioner is so noisy, it makes it impossible to sleep.
7.0 Good
Pros:
Cons: Bath room
9.0 Excellent
Pros: locale, proximity of the restaurant although they only offer the 10% discount for dinner.
Cons: nothing that needs to be written about. Veterans' discount would be appreciated
9.0 Excellent
Pros: Appeared to be a newly remodeled room. Generally clean. Nice size bathroom, nice size closet. Good location. Nice bedding, comfy bed. Internet, TV and plugs for recharging. Fridge is included, no mini bar (which I liked). Doorman was excellent!
Cons: Air conditioner had a slightly mildew smell. Rooms are on the smaller size, barely bigger than the bed. No coffee maker in the room. Cleaning crew comes later in the afternoon.
10.0 Excellent
Pros: Staff were very friendly, great location, a good choice for our group.
Cons:
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 12,502 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
4.6
Excellent
8.3
Pros: Good location. Convenient service.
Excellent
8.0
Pros: Cool factor -location
Okay
5.8
Excellent
10.0
Pros: Location and the shower.
Excellent
10.0
Pros: It is pleasant to stay in Yotel. It is very clean and bright. They use the space highly efficiently. The location is close to the Chinese General Consulate and there is a delicious Chinese restaurant nearby. I highly recommend this hotel to friends ect.
Good
6.0
Pros: Cool theme
Good
7.0
Pros: Pretty streamlined check in and check out. We also had the early and late checkout options that made planning our trip easier!
Excellent
10.0
Pros: Great location. Unique design
Excellent
9.0
Pros: Overall very happy, although when I tried to check in through the automated system I was able to find my name but it was attached to a credit card I don't have, which made me pause, I had to go upstairs and check in at the desk.
Excellent
8.0
Pros: Honest price and great location
Excellent
10.0
Pros: Rooftop bar
Details
Reviews
Overall 8.0 Excellent
Based on 12,502 reviews
Beach
10.0
Location
9.5
Vibe
8.7
WiFi
8.0
Service
7.4
Breakfast
6.3
Cleanliness
6.1
Room
6.0
Comfort
4.1
Location
9.6
Service
7.3
WiFi
7.1
Cleanliness
6.4
Room
6.1
Breakfast
6.0
Value
5.1
Comfort
4.4
Location
9.3
Service
7.6
WiFi
6.7
Cleanliness
6.3
Breakfast
5.9
Room
5.7
Comfort
4.4
Location
8.9
Vibe
8.7
Service
6.8
WiFi
6.5
Breakfast
6.3
Cleanliness
5.8
Room
5.8
Comfort
4.3
Location
9.2
Service
7.0
Room
6.8
WiFi
6.5
Cleanliness
6.0
Breakfast
5.7
Comfort
5.6
Value
5.2
4.6 Okay
Pros:
Cons: The shower had an awful order, the one room was much smaller than how the pictures looked online and the staff seemed bothered at the reception. Not worth the price I paid.
8.3 Excellent
Pros: Good location. Convenient service.
Cons: Too "futurisric" in my opinion... the whole checkin and out process is via computers. Which is cool, but not personal, obviously... Bed was too soft for me, didnt sleep well. Small rooms
8.0 Excellent
Pros: Cool factor -location
Cons: Side rooms are small
5.8 Okay
Pros:
Cons: Missing hair dryer and hangers, not very helpful when asking to resolve things with the stay. Rooms are very small compared to other hotels in NY for same price.
10.0 Excellent
Pros: Location and the shower.
Cons: I miss dealing with people.
10.0 Excellent
Pros: It is pleasant to stay in Yotel. It is very clean and bright. They use the space highly efficiently. The location is close to the Chinese General Consulate and there is a delicious Chinese restaurant nearby. I highly recommend this hotel to friends ect.
Cons:
6.0 Good
Pros: Cool theme
Cons: Rooms were tiny even for NYC. Hotel Fee was insane.
7.0 Good
Pros: Pretty streamlined check in and check out. We also had the early and late checkout options that made planning our trip easier!
Cons: Vending machine had some issues. The rooms could have had better lighting. When trying to do my makeup it was hard to tell if it looked right. Also needed more wash cloths.
10.0 Excellent
Pros: Great location. Unique design
Cons: No door separating the washroom. Just a curtain
9.0 Excellent
Pros: Overall very happy, although when I tried to check in through the automated system I was able to find my name but it was attached to a credit card I don't have, which made me pause, I had to go upstairs and check in at the desk.
Cons: I left at 6:30 AM, no customers around but the desk clerk couldn't bother to help me check out in person. Barely looked up from her cell phone to acknowledge me. THAT did not leave a great impression.
8.0 Excellent
Pros: Honest price and great location
Cons: The room were not very clean. I expected better sheets in the bed (it was cheap and not very clean). Same for the shower. It is great that they put station to check in and check out but they never work..
10.0 Excellent
Pros: Rooftop bar
Cons:
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
With a stay at Hotel Mela Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
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Overall 8.0 Excellent
Based on 1,012 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Good
Good
7.0
Pros: The location was great. Staff was super friendly.
Okay
5.0
Pros: Location was excellent for attending theatre events and staff was friendly and accommodating.
Excellent
10.0
Pros: Very good location. Nice staff
Poor
1.0
Pros: The location was fantastic.
Poor
1.0
Pros: None except location
Okay
4.0
Pros: it was clean, the location was good for what i needed
Good
7.0
Pros: Location
Good
7.0
Pros: Location
Mediocre
2.0
Pros: Good location.
Good
7.9
Pros: Location right in the centre of Times Square. Walking distance from large number of restaurants and theatres. Also in easy walking to a "hop on hop off" buses.
Okay
5.0
Pros: Location
Excellent
8.0
Pros: The room was a lot nicer and bigger than I expected.
Excellent
8.0
Pros: The location could not be better and the hotel was very clean and well staffed.
Excellent
8.0
Pros: The friendliness of the staff and the location was perfect!! Steps away from everything!!
Good
6.7
Pros: great location: Times square, Bryant park, grand central, etc is minutes away from hotel.
Excellent
8.0
Pros: The Hotel is very clean!
Good
6.4
Pros: hotel staff were very friendly, hotel was clean, hotel was conveniently located
Mediocre
3.6
Pros: Brilliant location
Good
6.4
Pros: Excellent position, 50meters from Times Square, very clean and nice atmosphere, GREAT hotel staff
Good
6.0
Pros: Location & Comfort
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Cons: $self.cons
Good
6.4
Pros: nice decor
Details
Reviews
Overall 8.0 Excellent
Based on 1,012 reviews
Cleanliness
8.1
Comfort
7.7
Location
9.4
Services
7.3
Staff
8.3
Value for money
7.1
10.0 Excellent
Pros: Good
Cons: More warmer shower
7.0 Good
Pros: The location was great. Staff was super friendly.
Cons: Rooms were extremely small!!!! Huge pet deposit. Did not seem like a 4 star hotel.
5.0 Okay
Pros: Location was excellent for attending theatre events and staff was friendly and accommodating.
Cons: Room was extremely small. Bed was a double, sheets were clean but rough. Our first room was to the street and we had trucks moving all night. Second night we moved to room facing interior. One ceiling light in the room! Dark and dismal no hot water ever.
10.0 Excellent
Pros: Very good location. Nice staff
Cons:
1.0 Poor
Pros: The location was fantastic.
Cons: The hotel was horrible. It was not a 4 star hotel like we booked. The place had mold all over the bathroom walls the floors had not been vacuumed and it felt like a motel 8. But at lease you get what you pay for with a motel 8. But not with this hotel.
1.0 Poor
Pros: None except location
Cons: Everything except location
4.0 Okay
Pros: it was clean, the location was good for what i needed
Cons: there was a strong fragrent smell to the place that gave me a headache. they added an extra 30$ fee to the room when i got there, and they refused to accept my tax exempt form.
7.0 Good
Pros: Location
Cons: Small elevators , slow elevators
7.0 Good
Pros: Location
Cons: Some rooms are the size of a janitor closet.
2.0 Mediocre
Pros: Good location.
Cons: Very very small room. Minimal amenities. Weak WiFi signal. This is not a 4 star hotel.
7.9 Good
Pros: Location right in the centre of Times Square. Walking distance from large number of restaurants and theatres. Also in easy walking to a "hop on hop off" buses.
Cons:
5.0 Okay
Pros: Location
Cons: Ac it is to hot
8.0 Excellent
Pros: The room was a lot nicer and bigger than I expected.
Cons:
8.0 Excellent
Pros: The location could not be better and the hotel was very clean and well staffed.
Cons:
8.0 Excellent
Pros: The friendliness of the staff and the location was perfect!! Steps away from everything!!
Cons:
6.7 Good
Pros: great location: Times square, Bryant park, grand central, etc is minutes away from hotel.
Cons:
8.0 Excellent
Pros: The Hotel is very clean!
Cons: No complaints
6.4 Good
Pros: hotel staff were very friendly, hotel was clean, hotel was conveniently located
Cons: room was small, and therefore felt like I overpaid. there is no restaurant, bar, etc in the hotel.
3.6 Mediocre
Pros: Brilliant location
Cons: Lack of room facilities. Not suitable for more than one nights stay - absolutely no storage space. Smallest hotel room I've ever come across.
6.4 Good
Pros: Excellent position, 50meters from Times Square, very clean and nice atmosphere, GREAT hotel staff
Cons: Small room (as in most of New York hotels)
6.0 Good
Pros: Location & Comfort
6.4 Good
Pros: nice decor
Cons: limited amenities
With a stay at Hotel Mela Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7.2 Good
Based on 17,668 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.4
Pros: location great
Poor
1.0
Pros: Location
Mediocre
3.8
Good
7.9
Pros: Location
Good
6.7
Pros: Reception staff were super hospitable, security and doormen were nice and helped us feel safe. City Kitchen restaurants and the Sugar Factory was super convenient and fairly good quality. Loved the casting option on the TV and the bed was fairly comfortable. Housekeeping staff were lovely. Lobby looked very modern
Excellent
8.8
Pros: Location, location, location
Good
7.5
Pros: The room was very small. The TV was not in front of the bed but on the side. The water pressure in shower was weak. There was no coffee making equipment.
Poor
1.0
Pros: Location
Okay
5.0
Pros: Good location
Excellent
8.8
Pros: Great location
Mediocre
3.0
Pros: location and availability
Good
7.1
Pros: The location of the hotel is perfect, a couple of mins walk to Times Square, approx 20 min walk to Central Park. The hotel was clean and tidy, our room was small for what was to be a deluxe however that's standard for New York and there was 4 of us sharing. Towels changed daily which was great. Secure place to leave bags after checking out if needed.
Details
Reviews
Overall 7.2 Good
Based on 17,668 reviews
Location
9.6
WiFi
7.7
Service
5.8
Vibe
5.6
Value
4.9
Room
4.5
Breakfast
4.2
Cleanliness
3.6
Amenities
3.4
Comfort
2.8
Location
9.6
WiFi
6.4
Service
5.7
Value
5.2
Vibe
4.2
Breakfast
4.0
Room
3.6
Amenities
2.9
Cleanliness
2.7
Comfort
2.5
Location
9.7
WiFi
6.4
Service
5.5
Value
5.2
Vibe
4.6
Room
4.4
Breakfast
3.7
Amenities
3.4
Cleanliness
3.0
Comfort
2.8
Location
9.4
Service
4.8
Vibe
4.6
Value
4.6
Room
4.4
Breakfast
3.9
Amenities
3.4
Cleanliness
3.0
Comfort
2.6
Location
9.8
Service
5.5
Vibe
4.5
Room
4.5
Cleanliness
3.7
Amenities
3.4
Comfort
3.0
5.4 Okay
Pros: location great
Cons: hidden charges 40 $ a night
1.0 Poor
Pros: Location
Cons: Cleanliness was not priority
3.8 Mediocre
Pros:
Cons: Elevators worked sporadically Hallways were dark and not well kept Trash in elevators and on floors in around entry Had no shower curtain
7.9 Good
Pros: Location
Cons: Breakfast
6.7 Good
Pros: Reception staff were super hospitable, security and doormen were nice and helped us feel safe. City Kitchen restaurants and the Sugar Factory was super convenient and fairly good quality. Loved the casting option on the TV and the bed was fairly comfortable. Housekeeping staff were lovely. Lobby looked very modern
Cons: Bath shower (although we can understand this can be necessary for families), room was fairly smaller than expected (from photos online) in our opinion not very good value for money. Rooms were not as modern as lobby. No fridge in room
8.8 Excellent
Pros: Location, location, location
Cons:
7.5 Good
Pros: The room was very small. The TV was not in front of the bed but on the side. The water pressure in shower was weak. There was no coffee making equipment.
Cons: The staff was very effective
1.0 Poor
Pros: Location
Cons: Got to the hotel at 8pm and stood in line for an hour to check in. Line was long for check in staff did not care holding personal conversations. Get to room it was very clean. Go to take a shower ran the water for over 5 mins no hot water.
5.0 Okay
Pros: Good location
Cons: Staff was forgetful and rude. They didn't have a room for us when we arrived which I understand. They took my wife's email to let us know when 1 would be ready. There was a staff change and they didn't communicate that because we had to wait almost 4 hrs
8.8 Excellent
Pros: Great location
Cons: Very small room but we didn’t spend much time in it.
3.0 Mediocre
Pros: location and availability
Cons: Got in very late and at 8AM the cleaning service was already knocking on the door to clean the room. Room was right in front of the elevator so there was a lot of noise.
7.1 Good
Pros: The location of the hotel is perfect, a couple of mins walk to Times Square, approx 20 min walk to Central Park. The hotel was clean and tidy, our room was small for what was to be a deluxe however that's standard for New York and there was 4 of us sharing. Towels changed daily which was great. Secure place to leave bags after checking out if needed.
Cons: The lifts were very slow, they have a system where one set of lifts go to lower floors and the other to higher however I'm not sure if this works very well. Reception staff could be a bit friendlier, the woman who checked me in barely said two words.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
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Overall 7.0 Good
Based on 13,426 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Convience
Good
7.1
Pros: Perfect location, nice hotel
Okay
5.4
Pros: The lobby is lovely.
Mediocre
3.0
Pros: room was clean and the location was good
Excellent
9.6
Pros: Bed was comfortable..excellent staff
Good
6.3
Pros: Fancy Entrance with elegant feel. Good and central location. Convenient to have breakfast in house. Easy walk to Times Square. Beds were comfortable
Okay
5.0
Pros: Convenient location
Good
7.0
Pros: Didnt have breakfast. The bed was ok. Bathroom was a little old
Okay
5.0
Pros: location and nothing else
Excellent
10.0
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Good
6.0
Pros: Location right next to Grand Central. Ability to leave my checked bags on arrival and departure days
Mediocre
3.7
Pros: Location is great Lobby is impressive
Details
Reviews
Overall 7.0 Good
Based on 13,426 reviews
Location
9.6
Service
5.9
Bar
5.8
WiFi
5.8
Vibe
5.7
Food
5.6
Breakfast
4.7
Value
4.3
Cleanliness
3.8
Comfort
3.7
Wellness
3.6
Room
3.6
Pool
0.6
Location
9.7
Service
6.0
Food
5.6
Vibe
5.2
Bar
5.2
WiFi
5.2
Breakfast
4.9
Value
4.1
Comfort
3.6
Wellness
3.6
Cleanliness
3.3
Room
3.3
Pool
0.5
Location
9.8
Food
6.1
Bar
5.8
Service
5.5
WiFi
5.0
Vibe
4.9
Value
4.8
Breakfast
4.3
Cleanliness
4.0
Comfort
3.8
Room
3.7
Location
9.3
Service
5.7
Bar
5.4
Vibe
5.3
Food
5.2
Comfort
4.6
Cleanliness
3.9
Room
3.7
Value
3.5
WiFi
3.1
Location
9.8
Bar
6.0
Amenities
6.0
Food
5.7
Service
5.3
Vibe
4.9
Breakfast
4.8
Value
3.8
WiFi
3.7
Cleanliness
3.2
Comfort
2.9
Room
2.4
10.0 Excellent
Pros: Convience
Cons: Rooms could use so revamping, paint, wallpaper etc
7.1 Good
Pros: Perfect location, nice hotel
Cons: Front desk slow and hostile
5.4 Okay
Pros: The lobby is lovely.
Cons: The front desk staff seemed very annoyed and were not welcoming. There were a lot of extra fees. The bathrooms are set to be remodeled but haven't been done yet so everything looks old and cheap.
3.0 Mediocre
Pros: room was clean and the location was good
Cons: Rooms were shabby, and the hotel should never have been rated 4 stars.
9.6 Excellent
Pros: Bed was comfortable..excellent staff
Cons: No free food. Expensive rates
6.3 Good
Pros: Fancy Entrance with elegant feel. Good and central location. Convenient to have breakfast in house. Easy walk to Times Square. Beds were comfortable
Cons: The smell in the lobby was too strong. The bathroom looked dated and bathtub was peeling Mini fridge should not be extra money
5.0 Okay
Pros: Convenient location
Cons: Room very dingy, bathroom needs upgrading,curtains don't meet in the middle, no guest relations book in room
7.0 Good
Pros: Didnt have breakfast. The bed was ok. Bathroom was a little old
Cons: The View even thougt I askes Long time ago, If we could have a room with great View. We didnt Get that.
5.0 Okay
Pros: location and nothing else
Cons: the staff and dishonesty of the practice, the misuse of personal data, the following is an account of my unpleasant stay. The stay at the hotel itself was acceptable however it was tarnished by the misused of my credit card. When I arrived at the hotel, I explicitly mentioned that I didn t want to give my credit card for any deposit for personal reason. Therefore, I paid directly the whole amount of the stay on my arrival day. The front office employee told me he accepted not to use my credit card for deposit but I had to pay cash a deposit of 50 USD which I also accepted to do. I was very surprised to receive the day after a call from my bank to inform me that the hotel took an amount corresponding for the whole stay deposit and thus without any authorization from my side. When I asked to talk to the front desk Manager he said that the employee did a mistake in the communication and that he will see with his accounting department and come back to me. We stayed 9 days and he never came back to us. On the departure day, during the check out, the front desk employee forgot to give me back my 50 USD cash and I had to ask for the reimbursement. She finally gave me back my cash. However once I came back home and check my bank statement I had the bad surprise that once again the hotel use my credit card information to withdraw an amount without my authorization. Once again I have no document showing me what this amount is corresponding to and the hotel has no signed document from my side. This way of proceeding as well as the way of treating the customer is unprofessional. At an era where Hotels are supposed to respect the customer data, this hotel management clearly have no clue about how to handle its customer data and use the cards information without proper authorization. This is not acceptable. So if you still decide to go to this hotel, one advice keep an eye on your bank statement.
10.0 Excellent
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Cons: Was disappointed that the Rooftop Bar / Lounge was under renovation and inaccessible. Understand from locals that it's been under renovation for quite some time. Ignored by the bartender in the lounge off of the lobby.
6.0 Good
Pros: Location right next to Grand Central. Ability to leave my checked bags on arrival and departure days
Cons:
3.7 Mediocre
Pros: Location is great Lobby is impressive
Cons: Room was completely outdated
Bathroom was ridiculously small with cobbled together fixtures
No response from staff after initial complaint
Stay away from this place Way to many other choices
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, y oung at heart and utterly cool.
Overall 6.8 Good
Based on 18,053 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.0
Pros: close to many things to do and places to eat.
Okay
4.0
Pros: Location
Good
6.0
Pros: Location, sitting area in the reception area is nicely decorated
Excellent
8.3
Pros: Location and feeling and also the employees were awesome.
Okay
5.0
Pros: Location was good.
Good
7.9
Pros: Location
Good
6.3
Pros: The location was good! Good gym and comfortable bed!
Poor
1.0
Pros: Location only
Poor
1.0
Pros: I have stayed at this hotel several times because I've always been very pleased and I love the location
Okay
4.0
Pros: Location
Excellent
9.6
Pros: Great front desk staff
Good
7.0
Pros: Location. Concicerge was exceptional.
Details
Reviews
Overall 6.8 Good
Based on 18,053 reviews
Location
9.6
WiFi
7.8
Service
6.1
Food
5.3
Amenities
4.7
Value
4.6
Breakfast
3.9
Cleanliness
3.8
Room
3.3
Comfort
1.9
Pool
0.3
Location
9.7
WiFi
7.1
Service
6.0
Food
5.3
Amenities
4.7
Value
4.2
Breakfast
4.0
Cleanliness
3.7
Room
3.1
Comfort
1.9
Location
9.7
WiFi
6.4
Service
5.9
Food
5.0
Value
4.5
Breakfast
4.1
Amenities
4.0
Cleanliness
3.6
Room
3.2
Comfort
2.3
Location
9.6
WiFi
6.5
Service
6.1
Vibe
5.9
Food
5.4
Value
5.2
Amenities
4.2
Cleanliness
3.9
Room
3.2
Breakfast
3.1
Comfort
2.2
Location
9.6
Vibe
5.8
Service
4.9
Food
4.8
Value
4.5
Breakfast
3.9
Amenities
3.8
Cleanliness
3.3
Room
2.7
Comfort
1.0
5.0 Okay
Pros: close to many things to do and places to eat.
Cons: expected to have a restaurant and Sky Bar available (on website), lost water one morning, small room with no coffee maker or fridge, dirty hallways and ugly painted walls..
4.0 Okay
Pros: Location
Cons: Felt like a youth hostel. Dark, colors are quite awful until you get into a room. Showers not clean
6.0 Good
Pros: Location, sitting area in the reception area is nicely decorated
Cons: Small room, dirty cans and rubbish from previous people left in room
8.3 Excellent
Pros: Location and feeling and also the employees were awesome.
Cons: There was a lot of damage in the room and it was not really clean.
5.0 Okay
Pros: Location was good.
Cons: There was nowhere in the hotel to get a hot drink. No food served and only an expensive bar. Hotel very dimly lit. Trying to be cool and trendy at the expense of making guests comfortable. Room very small. Described as de luxe but not. Tv on side wall so get crick in your neck as the swivel arm didn’t work.
7.9 Good
Pros: Location
Cons: Rooms very small
6.3 Good
Pros: The location was good! Good gym and comfortable bed!
Cons: There are hardly any lights in the room so it’s constantly dark and you have to use your torch to see in certain areas. There’s no kettle to even make a cup of tea. The shower was a terrible head that hardly wet you.... all in all, the room was wayyyy overpriced for the quality of the room.
1.0 Poor
Pros: Location only
Cons: The hotel is really lousy. The front desk person was extremely rude, obnoxious and hostile. The room assignment was very horrible, dark, dirty, and old. Lousy experience!!! Charged extra for nothing.
1.0 Poor
Pros: I have stayed at this hotel several times because I've always been very pleased and I love the location
Cons: There was no restaurant I should've been notified before I booked this hotel The tub is dirty
4.0 Okay
Pros: Location
Cons:
9.6 Excellent
Pros: Great front desk staff
Cons: Checkout Time Information not able to find. The TV Checkout Option is not findable either.
7.0 Good
Pros: Location. Concicerge was exceptional.
Cons: Room was unbelievably small. Bathroom pitifully small and cramped. One had to be IN BED to watch TV. NO ROOM TO WALK AROUND OR EVEN UNPACK. No coffeemaker. Impossible to see out window, which was behind and over bed.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, y oung at heart and utterly cool.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6.3 Good
Based on 11,385 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.8
Pros: Location was ok. Did not have breakfast.
Excellent
9.2
Pros: The room was clean and comfortable. And the location was great. Close to all the Times square action and the hop on/ hop off buses.
Mediocre
2.5
Pros: Nothing
Good
7.5
Pros: Location
Good
7.0
Pros: What I liked the best was that the staff was very nice and I was able to check in before 4:00 pm. The location was great and they were able to hold our luggage before check in and after check out.
Okay
5.4
Pros: Location was excellent
Good
7.5
Pros: No Breakfast in the hotel
Excellent
8.0
Pros: Location
Excellent
8.3
Okay
5.0
Pros: The location was great.
Okay
5.8
Pros: The hotel has an excellent location
Excellent
8.8
Pros: location excellent ; housekeeping staff friendly and efficient
Details
Reviews
Overall 6.3 Good
Based on 11,385 reviews
Location
9.6
WiFi
6.8
Service
6.1
Value
4.9
Comfort
4.3
Food
4.3
Breakfast
3.7
Room
3.5
Amenities
3.1
Bar
3.0
Vibe
2.9
Cleanliness
2.2
Location
9.7
Service
6.2
WiFi
5.3
Food
4.0
Breakfast
3.8
Comfort
3.1
Bar
3.1
Amenities
3.1
Vibe
2.8
Room
2.7
Cleanliness
2.0
Location
9.3
Service
6.2
WiFi
4.7
Food
4.5
Comfort
4.2
Value
4.1
Breakfast
4.1
Room
3.7
Amenities
2.9
Vibe
2.6
Cleanliness
2.4
Location
9.5
Service
6.2
Value
5.0
Comfort
3.5
Amenities
3.1
Cleanliness
2.1
Vibe
2.0
Room
1.7
Location
9.6
Service
5.4
Value
5.0
Comfort
4.1
Room
3.4
Amenities
3.2
Vibe
2.6
Cleanliness
2.5
5.8 Okay
Pros: Location was ok. Did not have breakfast.
Cons: There was not enough information. I had to throw my food away because there was no where to preserve or heat them up when I wanted to. No one explain to us upon arrival that we can request a refrigerator or microwave which we are not use to requesting. Bad communication.
9.2 Excellent
Pros: The room was clean and comfortable. And the location was great. Close to all the Times square action and the hop on/ hop off buses.
Cons: The decor (carpet and wallpaper) was quite worn. Also, the bedside light was difficult to turn on and off.
2.5 Mediocre
Pros: Nothing
Cons: The hotel is run down it looks good on the outside. The furniture is of no value , worn out and desk broken and should be given to homeless shelter. The phone doesn’t work to call front desk all the wires are tied up in a ball . The stated they were out of washcloths and did not trash can for my room. They have roaches and bed bugs. THE MANAGER ALEX HAS A VERY ANGRY AND NASTY DISPOSITION MAYBE HE SUFFER FROM LITTLE MAN SYNDROME. PLEASE DO NOT STAY AT THIS HOTEL FOR YOU WILL BE VERY SORRY YOU WASTED YOUR MONEY.
7.5 Good
Pros: Location
Cons: No fitness center
7.0 Good
Pros: What I liked the best was that the staff was very nice and I was able to check in before 4:00 pm. The location was great and they were able to hold our luggage before check in and after check out.
Cons: For a boutique hotel it was nice. The rooms need a major overhaul. Furniture was outdated, beds hard as a rock. Pillows were next to nothing (not very comfortable) and you could see there was mold growing on the caulk in the shower.
5.4 Okay
Pros: Location was excellent
Cons: Quality of the room over price
7.5 Good
Pros: No Breakfast in the hotel
Cons: bathroom cleaning
8.0 Excellent
Pros: Location
Cons: Old dingy and for ---$ night they should have given breakfast. They chg 40$ night hotel fee. I thought the ---$ was a hotel fee.
8.3 Excellent
Pros:
Cons: The rooms need some updating- ie wall paper is peeling off. Very minor issue though in regards to the room.
5.0 Okay
Pros: The location was great.
Cons: The hotel was old, worn and dirty looking. The wallpaper was peeling and the furniture was all chipped. Definitely not a 4-star hotel. The staff was not very friendly. They changed a $35 facility fee (plus $5.17 tax). What a rip off for 1 night stay!!
5.8 Okay
Pros: The hotel has an excellent location
Cons: The overall building is extremely old and dated. Beds are not comfortable.
8.8 Excellent
Pros: location excellent ; housekeeping staff friendly and efficient
Cons: The bell hop was shouting at guests because he was a doorman who wasn't coping. And a bell shop offered a limo ride to Newark for the same price as a yellow cab - around 95 - but when we got there it was 125. Croissants not good and not worth the ridiculous price
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5.6 Okay
Based on 55,310 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.3
Pros: Location check staff very nice
Good
7.0
Pros: Location, use of New York sports center and baggage storage.
Okay
4.2
Pros: the lobby was decent
Good
6.7
Pros: Great location, easy checkin and checkout. Decent and clean for an old hotel.
Okay
5.4
Pros: Good location
Poor
1.0
Pros: The hotel has a pretty good location.
Good
6.7
Pros: Location was within walking distance to fun and nearby entertainment.
Mediocre
3.3
Pros: Location
Okay
5.4
Pros: Great area
Excellent
9.0
Pros: The location is excellent, and the room very spacious.
Okay
5.8
Pros: It’s location
Okay
5.0
Pros: Location! Next to Penn station and close to almost everything you want to see in NY.
Details
Reviews
Overall 5.6 Okay
Based on 55,310 reviews
Location
9.5
WiFi
6.4
Breakfast
4.0
Service
3.2
Room
2.9
Vibe
2.1
Cleanliness
1.5
Location
9.5
WiFi
5.2
Breakfast
4.6
Service
3.8
Room
3.1
Comfort
2.9
Vibe
2.6
Cleanliness
1.6
Location
9.3
Value
5.8
WiFi
5.0
Service
3.7
Breakfast
3.4
Room
3.2
Vibe
2.3
Cleanliness
1.8
Location
9.5
Value
6.1
WiFi
5.2
Breakfast
4.4
Service
3.8
Room
3.8
Vibe
2.9
Cleanliness
2.1
Location
9.3
WiFi
5.1
Breakfast
4.0
Room
2.9
Comfort
2.7
Service
2.7
Vibe
1.8
Cleanliness
1.6
6.3 Good
Pros: Location check staff very nice
Cons: Rooms old fashion bathrooms as well rusty tub old everything rug dirty in room cheap towels ugly decor...but...linen bedding and sheet smelled great and clean and soft
7.0 Good
Pros: Location, use of New York sports center and baggage storage.
Cons: Smell, water was cold (took about 10 minutes to warm up), small room, cigarette and marijuana smoking in rooms, manager not available.
4.2 Okay
Pros: the lobby was decent
Cons: The rooms were terrible. For being across from Madison Square Garden and being over $350 a night you would think it would at least be clean. Walked out of the elevator and thought i was in a horror movie. Room had mold in the bathroom. Walls were in need a of a serious paint job. Cigarettes put out in the hallway. Switched rooms twice and on the 3rd room we were satisfied enough to stay the night. Believe we stayed on floor 12 and it was updated compared to the bottom floors.
6.7 Good
Pros: Great location, easy checkin and checkout. Decent and clean for an old hotel.
Cons: Room was fine however very stuffy as you couldn't open windows and the air conditioner wasn't working properly. We spoke to 2 different people who assured it would be looked at but I doubt it was. The person at the front desk offered us a room change but to something smaller than what we had paid for, I declined as there was no mention of a refund for accepting a smaller room. Very dissatisfied that the a/c wasn't fixed, all whoever look at it did was pull the grill up and realign.
5.4 Okay
Pros: Good location
Cons: Wasn’t Clean
1.0 Poor
Pros: The hotel has a pretty good location.
Cons: The hotel did zero effort to update its amenities. Charge money for everything, even hot water! Ridiculous! Staff are not friendly, over $--- for room that is nasty, unbelievable....
6.7 Good
Pros: Location was within walking distance to fun and nearby entertainment.
Cons: There were dogs in the neighboring room which barked throughout the night.
3.3 Mediocre
Pros: Location
Cons: The room we had was the worst room we’ve ever had in a hotel. Nothing like it was described on booking.com. Hotel staff blamed us for booking thru booking.com and not the hotel itself. There was mold everywhere and prolly 200 years of dirt in between the doors. No one should be booked in these room. It’s unhealthy!!! I want to contain the health department I’m sure they would shut this place down.
5.4 Okay
Pros: Great area
Cons: Bad reception need to remodolate
9.0 Excellent
Pros: The location is excellent, and the room very spacious.
Cons: Check in is chaotic, and breakfast is outside the hotel.
5.8 Okay
Pros: It’s location
Cons: Very old, not up to date, no efficiency at check in, breakfast was at a different location, elevators were constantly occupied, window couldn’t close so the room temperature was very low had to wait 2 hours for maintenance to come a fix it, no one picks up when to try to contact front desk! Will never ever stay their again!!
5.0 Okay
Pros: Location! Next to Penn station and close to almost everything you want to see in NY.
Cons: It was very noisy at night making very difficult to sleep.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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