New York hotels near United Nations Headquarters
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Omni Berkshire Place is in the heart of New York, within a 5-minute walk of St. Patrick's Cathedral and Museum of Modern Art. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in New York? This hotel has facilities measuring 6997 square feet (650 square meters), including a conference center.
Overall 8.8 Excellent
Based on 757 reviews
Excellent
8.5
Pros: The staff was pleasant and very helpful. We loved the location. We were right in the mix of everything and in walking distance to the metro.
Excellent
10.0
Pros: - room was extremely clean, decor was very nice
- the size of the room king room was perfect with plenty of space to feel comfortable and not cramped like typical NYC hotels
- bathroom was good size and extremely clean
- location was great (midtown east but more central and just further away from the tourist traps that you can get a nice night of sleep)
- hotel restaurant was a little small but efficient for an early breakfast.
- this is officially my new go to hotel when I have short business trips in NYC. The price is great and it has everything I need.
Excellent
10.0
Pros: Great service.
Excellent
10.0
Excellent
10.0
Pros: Very Friendly and attentive staff.
Location away from Times Square but still walkable.
Proximity to Central Park!
Very Clean Rooms that seem to be a rarity in NYC!
You need a cab? The Doormen have that handled quickly!
Hotel Car service to the Airport is a value for the money!
Okay
4.0
Pros: Nice staff
Excellent
10.0
Pros: Service, service, service. Everyone was incredibly friendly and helpful. Staff was all smiles, even the guys painting the hallway, so I'm assuming this place treats everyone well.
The room was awesome! I ordered champagne at 1 in the morning, the guy helping me confirmed my order - then called back 10 minutes later to tell me they were out of the bottle I requested but they would give me the next option up at the same price.
Had an awesome stay.
Good
7.7
Pros: Room was large, bed comfortable
Excellent
10.0
Pros: Friendly staff, great bar, and well priced.
Excellent
8.0
Pros: Great staff. Everyone was so helpful and friendly. Especially door men and bell hops. Arrived in rain and they were right there with umbrellas.
Mediocre
2.0
Excellent
8.2
Pros: Clean and pleasant.
Good
7.7
Pros: location, cleanliness, boutique-like, comfortable
Excellent
8.0
Pros: Very professional staff, excellent concierge desk, newly upgraded so the rooms were plush, location was perfect. Definitely opt for a bigger room if you are on a shopping trip!
Excellent
8.0
Pros: Great service. Concierge was able to obtain US Open Tennis finals tickets.
Good
7.7
Pros: location, pleasant staff, nice decor
Good
7.0
Pros: Very nice hotel, located centrally in midtown, convenient for drivers with valet parking, although pricey during the workweek.
Good
7.2
Pros: Excellent location, luxurious room
Good
7.2
Pros: Service
Good
7.6
Pros: the quality of the service
Okay
4.0
Pros: concierege and the size of the hotel
Excellent
8.0
Pros: It was a good location...within walking distance of the subway lines, shopping and theatre district but on a quiet street. The concierge was also very helpful to us. He directed us with maps and answered our questions readily.
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Cons: $self.cons
Details
Reviews
Overall 8.8 Excellent
Based on 757 reviews
8.5 Excellent
Pros: The staff was pleasant and very helpful. We loved the location. We were right in the mix of everything and in walking distance to the metro.
Cons: Bar/restaurant was a bit pricey for what we received. Felt a bit nickel and dimed...i.e. Charges to make a phone call.
10.0 Excellent
Pros: - room was extremely clean, decor was very nice
- the size of the room king room was perfect with plenty of space to feel comfortable and not cramped like typical NYC hotels
- bathroom was good size and extremely clean
- location was great (midtown east but more central and just further away from the tourist traps that you can get a nice night of sleep)
- hotel restaurant was a little small but efficient for an early breakfast.
- this is officially my new go to hotel when I have short business trips in NYC. The price is great and it has everything I need.
Cons: i don't have anything negative to say about this hotel.
10.0 Excellent
Pros: Great service.
Cons:
10.0 Excellent
Pros:
Cons: No fridge but valet said we could have asked and they would’ve sent one up. Friendly staff, comfortable bed, clean room, beautiful bathroom.
10.0 Excellent
Pros: Very Friendly and attentive staff.
Location away from Times Square but still walkable.
Proximity to Central Park!
Very Clean Rooms that seem to be a rarity in NYC!
You need a cab? The Doormen have that handled quickly!
Hotel Car service to the Airport is a value for the money!
Cons: I did come home with bug bites on my legs that itched through out my stay there. I can't say for certain it was from the bed but may have came from room.
4.0 Okay
Pros: Nice staff
Cons: Remodeling so no restaurant or bar, small lobby
10.0 Excellent
Pros: Service, service, service. Everyone was incredibly friendly and helpful. Staff was all smiles, even the guys painting the hallway, so I'm assuming this place treats everyone well.
The room was awesome! I ordered champagne at 1 in the morning, the guy helping me confirmed my order - then called back 10 minutes later to tell me they were out of the bottle I requested but they would give me the next option up at the same price.
Had an awesome stay.
Cons: This is the first time I have stayed at a hotel where I am struggling to write something here. Prices of the hotel bar maybe? Not really a fair complaint as this is a luxury hotel in NYC.
7.7 Good
Pros: Room was large, bed comfortable
Cons: Street noise, room keys failed to work multiple days in a row, knocking on my door at 6:30am despite DND. I've stayed at OneUN, and at the Candlewood- in both places i felt that the cost was more aligned with the quality than it was at at the Omni.
10.0 Excellent
Pros: Friendly staff, great bar, and well priced.
Cons: The rooms are a little small but we've had smaller in Manhattan.
8.0 Excellent
Pros: Great staff. Everyone was so helpful and friendly. Especially door men and bell hops. Arrived in rain and they were right there with umbrellas.
Cons: Stayed on 4th floor and often a loud noise in the walls would wake me up. Possibly related to ventilation or pipes?
2.0 Mediocre
Pros:
Cons: You charge me 199 plus tax then $65 for dont know what for?then you put me on the 2nd floor facing a generator when my wife told them we were friend and family dor the hotel said their nothing they can do.was tired just wanted to go to sleep nothing else.only to notice a charge of 65$ no explanation for it....
8.2 Excellent
Pros: Clean and pleasant.
Cons: There was not coffee machine. The refrigerator was not working properly and did not get cold.
7.7 Good
Pros: location, cleanliness, boutique-like, comfortable
Cons:
8.0 Excellent
Pros: Very professional staff, excellent concierge desk, newly upgraded so the rooms were plush, location was perfect. Definitely opt for a bigger room if you are on a shopping trip!
Cons:
8.0 Excellent
Pros: Great service. Concierge was able to obtain US Open Tennis finals tickets.
Cons:
7.7 Good
Pros: location, pleasant staff, nice decor
Cons:
7.0 Good
Pros: Very nice hotel, located centrally in midtown, convenient for drivers with valet parking, although pricey during the workweek.
Cons:
7.2 Good
Pros: Excellent location, luxurious room
Cons: Charge for long-distance phone calls was nearly $5/minute; there was noisy construction outside, beginning in the morning.
7.2 Good
Pros: Service
Cons: Noisy construction around the hotel
7.6 Good
Pros: the quality of the service
Cons: i think that the internet connection should be free
4.0 Okay
Pros: concierege and the size of the hotel
Cons: construction that wasnt disclosed at time of booking, phoned the actual hotel to ask about loud noises. cleanliness of hotel, service of staff
8.0 Excellent
Pros: It was a good location...within walking distance of the subway lines, shopping and theatre district but on a quiet street. The concierge was also very helpful to us. He directed us with maps and answered our questions readily.
Omni Berkshire Place is in the heart of New York, within a 5-minute walk of St. Patrick's Cathedral and Museum of Modern Art. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in New York? This hotel has facilities measuring 6997 square feet (650 square meters), including a conference center.
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and within a 10-minute walk of Rockefeller Center. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Overall 8.7 Excellent
Based on 828 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Good
7.1
Pros: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Excellent
9.4
Pros: Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on hotels.com but it was an awesome spot!
Good
6.5
Mediocre
2.0
Excellent
9.7
Pros: My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpful.
Excellent
8.2
Pros: Decor, location, cleanliness
Excellent
10.0
Pros: The bed was comfortable. The service was great
Excellent
8.5
Pros: Absolutely beautiful hotel in a great location! Loved my stay there!!
Excellent
10.0
Pros: The staff adjusted an error in the hotels reservation immediately, at check in.
Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
Excellent
8.5
Pros: It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.
Excellent
10.0
Pros: Front desk personnel was very professional and nice. She tried to accommodate all our request.
Details
Reviews
Overall 8.7 Excellent
Based on 828 reviews
Cleanliness
8.9
Comfort
8.9
Location
9.6
Services
8.5
Staff
8.6
Value for money
7.8
10.0 Excellent
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Cons: Bar prices are very expensive.
7.1 Good
Pros: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Cons: Beds quite small in standard rooms, and extras are expensive.
9.4 Excellent
Pros: Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on hotels.com but it was an awesome spot!
Cons: No closet in the hotel room.
6.5 Good
Pros:
Cons: They need to upgrade rooms, hotel is getting old need to renovate ASAP
2.0 Mediocre
Pros:
Cons: The hotel never had my reservation so whatever I booked through Kayak/getaroom was bogus. The hotel could not meet the rate so I was stuck paying hundreds of dollars more. Your service almost left me with no rooom for my trip. This is totally unacceptable and I deserve compensation for this.
9.7 Excellent
Pros: My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpful.
Cons: $50 for a simple breakfast (farro porridge with fruit, coffee, and a freshly made vegetable juice, was a new high (or low, depending on how you look at it) for New York. Delicious for sure, but pricey.
8.2 Excellent
Pros: Decor, location, cleanliness
Cons: $16.00 for wifi
10.0 Excellent
Pros: The bed was comfortable. The service was great
Cons:
8.5 Excellent
Pros: Absolutely beautiful hotel in a great location! Loved my stay there!!
Cons: Charging 16.00 per day for wifi is insane
10.0 Excellent
Pros: The staff adjusted an error in the hotels reservation immediately, at check in.
Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
Cons:
8.5 Excellent
Pros: It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.
Cons: We had a bit of a situation where we found rotten food in our mini fridge leftover from previous guests. The manager was very accommodating and provided great customer service. The only other negatives were that the internet was not included with your stay and the bellman/greeters stood by the door but did not open the doors for you which I found a bit odd.
10.0 Excellent
Pros: Front desk personnel was very professional and nice. She tried to accommodate all our request.
Cons: None
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and within a 10-minute walk of Rockefeller Center. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Our Manhattan hotel in Midtown New York sits perfectly in the center of it all. Live luxuriously in spacious Sofitel MyBed guestrooms offering large bathrooms and French Lanvin products. High floors boast spectacular skyline views. Terrace Suites feature Chrysler or Empire state building views with a private sky terrace. Enjoy 24 hour in-room dining or at our French restaurant, Gaby Brasserie Francais. It's no wonder Sofitel NYC was recently voted one of the best hotels by Conde Nast's readers.
Overall 8.6 Excellent
Based on 792 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Very close to local sights and shopping. Easy check in and good WiFi speeds.
Friendly crew and good mobile streaming to tv.
Excellent
9.7
Pros: The lobby is wonderful. The staff are tremendous. The rooms are spacious and comfortable, although one was a bit noisy. But we were moved without fuss and very efficiently. Coffee and tea making equipment is by request. Good restaurant and bar.
Mediocre
2.0
Excellent
10.0
Pros: It went to Sofitel and resides there permanently. To accommodate a late evening meeting, staff in the in-house restaurant, Gaby, expedited my dinner order. Across three continents and three cities--New York, Amsterdam and Marrakech--I have come to rely on and expect great service.
Excellent
9.1
Pros: Clean, nice, good staff. Spacious rooms. Good location.
Excellent
9.6
Pros: Room was very comfortable. Breakfast was excellent.
Excellent
8.0
Pros: Friendly and helpful staff. Good location. Comfortable bed and nice room.
Excellent
9.7
Pros: Bed was unbelievably comfortable.
Good
7.4
Pros: Service was great, room was nice, free upgrade!
Excellent
10.0
Pros: Extremely friendly staff
upgraded us to a king bed, left champagne in our room for our husband's birthday
Good
7.2
Pros: This was our first trip to nyc and chose Sofitel by recommendation as well as location and reputation. It was within walking distance to many attractions as well as excellent places to eat. We felt safe yet away from the main hustle and bustle. The beds were super comfortable and the bathroom was top class. Thankyou!
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Cons: $self.cons
Good
7.0
Pros: The location was perfect for theatre and shopping and catching the subway.
Good
6.7
Pros: The room was overall inviting and the bed and pillows especially comfortable.
Excellent
8.0
Pros: The staff excellent, location perfect comfort first class.
Good
7.7
Pros: Location and cleaniness
Excellent
8.0
Pros: The room was large for new york and very nice. The bed was very comfortable. The breakfast was outstanding!! It includes juice, coffee and a basket of bread and pastries. The best pancakes are at Sofitel. It is a short walk to the theatre.
Good
6.6
Pros: Great location, excellent staff combined with a good restaurant and good decor
Good
7.6
Pros: Great location, clean room, staff was very accomodating
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Cons: $self.cons
Okay
4.4
Pros: The location
Good
7.6
Pros: The location is PERFECT! Its close to everything yet away from noise and traffic! 5th ave is half a bloch away and time square is a bloch and a half. The rooms are very spacious and very clean. the staff is extreamly warm and accomodating. It is the hotel to stay on if your looking for luxury yet the comfort and warth of your home!
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Cons: $self.cons
Details
Reviews
Overall 8.6 Excellent
Based on 792 reviews
Cleanliness
8.8
Comfort
8.7
Location
9.4
Services
8.3
Staff
8.8
Value for money
7.5
10.0 Excellent
Pros: Very close to local sights and shopping. Easy check in and good WiFi speeds.
Friendly crew and good mobile streaming to tv.
Cons:
9.7 Excellent
Pros: The lobby is wonderful. The staff are tremendous. The rooms are spacious and comfortable, although one was a bit noisy. But we were moved without fuss and very efficiently. Coffee and tea making equipment is by request. Good restaurant and bar.
Cons: The noisy room.
2.0 Mediocre
Pros:
Cons: They didn't honor the booking for three so we walked out.
10.0 Excellent
Pros: It went to Sofitel and resides there permanently. To accommodate a late evening meeting, staff in the in-house restaurant, Gaby, expedited my dinner order. Across three continents and three cities--New York, Amsterdam and Marrakech--I have come to rely on and expect great service.
Cons: I haven't found it yet.
9.1 Excellent
Pros: Clean, nice, good staff. Spacious rooms. Good location.
Cons: Shower was a bit outdated.
9.6 Excellent
Pros: Room was very comfortable. Breakfast was excellent.
Cons: Sometimes I had difficulty understanding the staff as their first language was french.
8.0 Excellent
Pros: Friendly and helpful staff. Good location. Comfortable bed and nice room.
Cons: Check-in process was a nightmare. It took more than one hour until my reservation was finally found and confirmed.
9.7 Excellent
Pros: Bed was unbelievably comfortable.
Cons: Bathroom was not as well outfitted as the bed.
7.4 Good
Pros: Service was great, room was nice, free upgrade!
Cons: Shower wasn't too good.
Room smelled a little like someone had smoked there earlier.
10.0 Excellent
Pros: Extremely friendly staff
upgraded us to a king bed, left champagne in our room for our husband's birthday
Cons:
7.2 Good
Pros: This was our first trip to nyc and chose Sofitel by recommendation as well as location and reputation. It was within walking distance to many attractions as well as excellent places to eat. We felt safe yet away from the main hustle and bustle. The beds were super comfortable and the bathroom was top class. Thankyou!
7.0 Good
Pros: The location was perfect for theatre and shopping and catching the subway.
Cons: The room was a little small. We had two twin beds and really not much of a view. Concierge (one of 3) was not particularly helpful. Very minimal Christmas decorations in lobby, other hotels much more festive.
6.7 Good
Pros: The room was overall inviting and the bed and pillows especially comfortable.
Cons: Having to pay an extra fee for internet access, it should be a part of the cost of the room.
8.0 Excellent
Pros: The staff excellent, location perfect comfort first class.
Cons: Tea & coffee making facilities should be available in the room.
7.7 Good
Pros: Location and cleaniness
Cons: the other guests where a bit rude
8.0 Excellent
Pros: The room was large for new york and very nice. The bed was very comfortable. The breakfast was outstanding!! It includes juice, coffee and a basket of bread and pastries. The best pancakes are at Sofitel. It is a short walk to the theatre.
Cons: No complaints, I will definitely go back to Sofitel
6.6 Good
Pros: Great location, excellent staff combined with a good restaurant and good decor
Cons: Wifi Should be free
7.6 Good
Pros: Great location, clean room, staff was very accomodating
4.4 Okay
Pros: The location
Cons: Not the standart I expected, room to small, air conditioning to noise.
7.6 Good
Pros: The location is PERFECT! Its close to everything yet away from noise and traffic! 5th ave is half a bloch away and time square is a bloch and a half. The rooms are very spacious and very clean. the staff is extreamly warm and accomodating. It is the hotel to stay on if your looking for luxury yet the comfort and warth of your home!
Our Manhattan hotel in Midtown New York sits perfectly in the center of it all. Live luxuriously in spacious Sofitel MyBed guestrooms offering large bathrooms and French Lanvin products. High floors boast spectacular skyline views. Terrace Suites feature Chrysler or Empire state building views with a private sky terrace. Enjoy 24 hour in-room dining or at our French restaurant, Gaby Brasserie Francais. It's no wonder Sofitel NYC was recently voted one of the best hotels by Conde Nast's readers.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Experience a new kind of luxury and drive to move forward at Courtyard New York Manhattan/Midtown East. Located just steps from Grand Central Station, our family-friendly hotel provides easy access to Radio City Music Hall, Central Park Zoo and more of Midtown Manhattan's most popular attractions, particularly Times Square. Contemporary, colorful art welcomes you to enter the lobby of our New York hotel and begin enjoying the elevated amenities of free high-speed Wi-Fi, a 12th-floor lounge and 24-hour fitness center. Fuel your day in NYC with a bite at our hotel's American eatery, Table 866, serving delicious breakfast and Starbucks® coffee. After an exciting day exploring Midtown, retreat to our spacious guest rooms to enjoy crisp linens, premium movie channels and spectacular views of the city. Traveling to New York for business? Take advantage of our large in-room workstations and ergonomic chairs or use our business library with signature media pods. Whatever your passion, we'll help you find it.
Overall 8.6 Excellent
Based on 624 reviews
All reviews
- All reviews
Good
7.4
Pros: Rooms quite nice and clean. Only complaint: terrible mirror/lighting over the bathroom basin and no mirror in the bedroom. Nowhere good for ladies to put on makeup. Nice business center.
No lobby and sometimes front desk understaffed but always very pleasant.
Excellent
10.0
Pros: great location and checkin/checkout was easy. very comfortable bed and room felt new and clean. the hotel was busy but staff was efficient and there were plenty of elevators.
Excellent
8.6
Pros: Everyone was helpful and location was good.
Excellent
10.0
Pros: This location is great for it's convenience to Sloan which was main purpose for our stay. The hotel is connected by a hallway to Sloan! Took advantage of closeness to MOMA and great restaurants. Comfy room with view, concierge, and cafe. Will return and recommend.
Excellent
9.7
Pros: The room was large and very clean. The staff was friendly.
Excellent
10.0
Pros: The room was very large and clean.
Excellent
9.1
Pros: We took our 9 and 10 year old to NYC for the first time. This Hotel was reasonably priced (for NYC), had great rooms, friendly staff and was a great location.
Good
7.7
Pros: It is very well located and the staff were friendly. We were particularly impressed with how well cleaned and maintained the room was. The common areas were clean and fairly up-to-date as well.
Details
Reviews
Overall 8.6 Excellent
Based on 624 reviews
Cleanliness
8.8
Comfort
8.6
Location
9.1
Services
8.3
Staff
8.6
Value for money
8.2
7.4 Good
Pros: Rooms quite nice and clean. Only complaint: terrible mirror/lighting over the bathroom basin and no mirror in the bedroom. Nowhere good for ladies to put on makeup. Nice business center.
No lobby and sometimes front desk understaffed but always very pleasant.
Cons:
10.0 Excellent
Pros: great location and checkin/checkout was easy. very comfortable bed and room felt new and clean. the hotel was busy but staff was efficient and there were plenty of elevators.
Cons: one more regular coffee pod for the machine in the room
8.6 Excellent
Pros: Everyone was helpful and location was good.
Cons:
10.0 Excellent
Pros: This location is great for it's convenience to Sloan which was main purpose for our stay. The hotel is connected by a hallway to Sloan! Took advantage of closeness to MOMA and great restaurants. Comfy room with view, concierge, and cafe. Will return and recommend.
Cons:
9.7 Excellent
Pros: The room was large and very clean. The staff was friendly.
Cons: Can't think of anything that I found lacking.
10.0 Excellent
Pros: The room was very large and clean.
Cons:
9.1 Excellent
Pros: We took our 9 and 10 year old to NYC for the first time. This Hotel was reasonably priced (for NYC), had great rooms, friendly staff and was a great location.
Cons:
7.7 Good
Pros: It is very well located and the staff were friendly. We were particularly impressed with how well cleaned and maintained the room was. The common areas were clean and fairly up-to-date as well.
Cons: NYC is always wildly expensive, but what they charge for breakfast and extras is at gouge-the-tourists levels, unnecessary. The free wifi is also a bit slow and unreliable, and of course they offer higher speed access for more per day than you would usually pay in two weeks for reasonable access to the internet.
Experience a new kind of luxury and drive to move forward at Courtyard New York Manhattan/Midtown East. Located just steps from Grand Central Station, our family-friendly hotel provides easy access to Radio City Music Hall, Central Park Zoo and more of Midtown Manhattan's most popular attractions, particularly Times Square. Contemporary, colorful art welcomes you to enter the lobby of our New York hotel and begin enjoying the elevated amenities of free high-speed Wi-Fi, a 12th-floor lounge and 24-hour fitness center. Fuel your day in NYC with a bite at our hotel's American eatery, Table 866, serving delicious breakfast and Starbucks® coffee. After an exciting day exploring Midtown, retreat to our spacious guest rooms to enjoy crisp linens, premium movie channels and spectacular views of the city. Traveling to New York for business? Take advantage of our large in-room workstations and ergonomic chairs or use our business library with signature media pods. Whatever your passion, we'll help you find it.
Bicycle hire
Skiing
Fitness centre
Restaurant
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at EVEN Midtown East Grand Central places you in the heart of New York, within a 10-minute drive of Grand Central Terminal and Empire State Building. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 703 reviews
All reviews
- All reviews
Excellent
10.0
Excellent
10.0
Pros: Everything was perfect. It was modern, exceptionally clean, and the staff was helpful. For the price point it was great
Excellent
8.8
Pros: Rooms were very clean. Hotel look to be updated.
Excellent
8.0
Pros: Location is very good, esp for those who want a quiet place or need to get to the UN. Beds are very comfortable, exercise equipment available in the room, and room is well apportioned.
Details
Reviews
Overall 8.5 Excellent
Based on 703 reviews
Cleanliness
9.0
Comfort
8.7
Location
9.2
Services
8.5
Staff
8.3
Value for money
7.9
10.0 Excellent
Pros:
Cons: Slow Wi-Fi
10.0 Excellent
Pros: Everything was perfect. It was modern, exceptionally clean, and the staff was helpful. For the price point it was great
Cons: The elevators could be faster
8.8 Excellent
Pros: Rooms were very clean. Hotel look to be updated.
Cons: Rooms are tiny. Beds were not as comfortable as I would hope.
8.0 Excellent
Pros: Location is very good, esp for those who want a quiet place or need to get to the UN. Beds are very comfortable, exercise equipment available in the room, and room is well apportioned.
Cons: No room service, staff can be a bit overwhelmed at times, not in the heart of the city (if that is important)
A stay at EVEN Midtown East Grand Central places you in the heart of New York, within a 10-minute drive of Grand Central Terminal and Empire State Building. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Welcome to Millennium Hilton New York One UN Plaza, a landmark hotel across from the United Nations Headquarters and just blocks from the Empire State Building, Times Square, Rockefeller Center and other Manhattan icons. Starting 28 floors up, our newly renovated guest rooms are artfully appointed and offer plenty of space to work and relax. Enjoy thoughtful amenities such as complimentary WiFi for Honors members, a 40-inch HDTV and mini-fridge plus views over the East River or Manhattan skyline. Suites feature a separate living area, additional bathroom and two HDTVs. Visit the Skyline Club, an executive's retreat on the 30th floor that's perfect for mingling with colleagues or simply unwinding while taking in gorgeous city views. Available for a daily fee, the lounge features continental breakfast, all-day refreshments or an after-work cocktail. We make it easy to stay energized at Millennium Hilton New York One UN Plaza. Work out with a range of cardio and strength-training equipment in the fitness center - open 24 hours and complimentary to hotel guests - or challenge a friend to a game on our tennis court. Treat your taste buds to our Ambassador Grill, open all day. Designated a New York City Landmark in 2017, this restaurant serves globally inspired cuisine in a historic setting. Order cocktails in the Ambassador Lounge or visit Un Cafe in those on-the-go moments. Plan a board meeting, conference or elegant wedding reception in your choice of versatile event spaces. The Landmark Room is an especially stunning venue with floor-to-ceiling windows and sweeping views of the iconic city.
Overall 8.4 Excellent
Based on 2,171 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Great location. Nice pool for a downtown hotel.
Excellent
10.0
Pros: The One UN New York was very comfortable and well maintained. I particularly liked its proximity to the UN Headquarters, where I was attending a meeting. An added plus was the great views from my room to the south and west, so I could see the Empire State Building and Chrysler Building.
Mediocre
2.0
Pros: Nothing
Excellent
8.0
Pros: the bed is very comfortable if we hadn't set alarms would have slept the whole day. the amenities in the room alone are a nice add. the staff was efficient and helpful.
Excellent
10.0
Pros: Staff was more than friendly. Great room views and good location. The room was excellent, the windows could have used a cleaning but no big deal. I would go back.
Excellent
10.0
Pros: The hotel is located across the street from the UN Headquarters, where I had a meeting. There are many reasonably priced and good restaurants nearby.
Excellent
9.4
Pros:
Room was spacious with nice view of the city!
Room had Illy espresso machine.
Good
6.8
Pros: View of the east river.
Good
6.2
Pros: The small bar in the lobby.
Friendly staff
Good general location
Excellent
9.1
Pros: Great staff loved the security dog in lubby
Excellent
9.4
Pros: Clean, very friendly staff and comfortable accommodations.
Good
7.1
Pros: I liked the location of this hotel. It is close to United nations building. The room was very clean and overall ambience of the hotel is quite good.
I would like to stay again in this hotel.
Good
7.7
Pros: Great beds, good shower and good location, what else do you need!!!
Good
6.3
Pros: Beautiful hotel, great location
Okay
5.3
Pros: This hotel offers a good location at an affordable price. The rooms also provided excellent views. The beds were very comfortable.
Good
6.0
Mediocre
3.0
Pros: I was not happy with my stay at all
Excellent
8.0
Pros: The View, we had a fantastic view of both the Empire State building and the Chyrsilier. We were on the 40th floor and were able to also see the skyline of Manhattan. The service of all staff was excellent and the room was large, comfortable, warm and relaxing. We would definately recommend and return to this hotel any time we visit NY.
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Good
6.0
Pros: nice accommodation and views
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Cons: $self.cons
Okay
5.6
Pros: Stayed on 35th with great views of Manhatten and East River. Rooms are simple but comfortable. Location is good, quiet area but still within walking distance of tourist attractions.
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Cons: $self.cons
Okay
4.4
Pros: The staff was very professional, but we were very disappointed in our room.
Excellent
8.0
Pros: Cleanliness, Comfort and the View
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Cons: $self.cons
Details
Reviews
Overall 8.4 Excellent
Based on 2,171 reviews
Cleanliness
8.7
Comfort
8.7
Location
8.7
Services
8.2
Staff
8.4
Value for money
7.7
10.0 Excellent
Pros: Great location. Nice pool for a downtown hotel.
Cons:
10.0 Excellent
Pros: The One UN New York was very comfortable and well maintained. I particularly liked its proximity to the UN Headquarters, where I was attending a meeting. An added plus was the great views from my room to the south and west, so I could see the Empire State Building and Chrysler Building.
Cons:
2.0 Mediocre
Pros: Nothing
Cons: No pool they need to scrub the internet & take down every mention of having a pool. FALSE ADVERTISING & they were not apologetic at all. You google this place it lists it having a pool big mess for kids
8.0 Excellent
Pros: the bed is very comfortable if we hadn't set alarms would have slept the whole day. the amenities in the room alone are a nice add. the staff was efficient and helpful.
Cons: there were gnats in the shower and when we checked out and had to leave the bags at the desk the bellman took about 20 minutes to show up and help us.
10.0 Excellent
Pros: Staff was more than friendly. Great room views and good location. The room was excellent, the windows could have used a cleaning but no big deal. I would go back.
Cons:
10.0 Excellent
Pros: The hotel is located across the street from the UN Headquarters, where I had a meeting. There are many reasonably priced and good restaurants nearby.
Cons:
9.4 Excellent
Pros:
Room was spacious with nice view of the city!
Room had Illy espresso machine.
Cons: Business lounge is dull
6.8 Good
Pros: View of the east river.
Cons: Small, odly shaped rooms. Door opens into a narrow passage so you have to do a dance to get into the room. Windows are small, so feel cramped inside.
6.2 Good
Pros: The small bar in the lobby.
Friendly staff
Good general location
Cons: Too expensive for outdated rooms especially bathroom.
Internet connectivity could be better and included in the price.
9.1 Excellent
Pros: Great staff loved the security dog in lubby
Cons: To get in shower was quote slippery and shower head in a weird place
9.4 Excellent
Pros: Clean, very friendly staff and comfortable accommodations.
Cons: Wall were thin, we could hear entire conversations going on at all times.
7.1 Good
Pros: I liked the location of this hotel. It is close to United nations building. The room was very clean and overall ambience of the hotel is quite good.
I would like to stay again in this hotel.
Cons:
7.7 Good
Pros: Great beds, good shower and good location, what else do you need!!!
Cons:
6.3 Good
Pros: Beautiful hotel, great location
Cons: Put in a smoking room even though we requested a non smoking room,
5.3 Okay
Pros: This hotel offers a good location at an affordable price. The rooms also provided excellent views. The beds were very comfortable.
Cons: Overall the hotel was really not very clean at all. The walls could use a good scrub or new coat of paint. The bathroom was not clean either. I think that a number of the housecleaning staff are elderly and that might be the reason that the rooms were not as clean as I had hoped they would be.
6.0 Good
Pros:
Cons: Charging for Internet use! No room service from 12 to 1630!
3.0 Mediocre
Pros: I was not happy with my stay at all
Cons: my room and bath room were dirty
8.0 Excellent
Pros: The View, we had a fantastic view of both the Empire State building and the Chyrsilier. We were on the 40th floor and were able to also see the skyline of Manhattan. The service of all staff was excellent and the room was large, comfortable, warm and relaxing. We would definately recommend and return to this hotel any time we visit NY.
6.0 Good
Pros: nice accommodation and views
5.6 Okay
Pros: Stayed on 35th with great views of Manhatten and East River. Rooms are simple but comfortable. Location is good, quiet area but still within walking distance of tourist attractions.
4.4 Okay
Pros: The staff was very professional, but we were very disappointed in our room.
Cons: There was mold and mildew in the bathroom vent. The room was veru dusky, which caused sneezing and watery eyes. The bed was very uncomfortable and caused our backs to ache. Ironing board was difficult to stand and the iron leaked.
8.0 Excellent
Pros: Cleanliness, Comfort and the View
Welcome to Millennium Hilton New York One UN Plaza, a landmark hotel across from the United Nations Headquarters and just blocks from the Empire State Building, Times Square, Rockefeller Center and other Manhattan icons. Starting 28 floors up, our newly renovated guest rooms are artfully appointed and offer plenty of space to work and relax. Enjoy thoughtful amenities such as complimentary WiFi for Honors members, a 40-inch HDTV and mini-fridge plus views over the East River or Manhattan skyline. Suites feature a separate living area, additional bathroom and two HDTVs. Visit the Skyline Club, an executive's retreat on the 30th floor that's perfect for mingling with colleagues or simply unwinding while taking in gorgeous city views. Available for a daily fee, the lounge features continental breakfast, all-day refreshments or an after-work cocktail. We make it easy to stay energized at Millennium Hilton New York One UN Plaza. Work out with a range of cardio and strength-training equipment in the fitness center - open 24 hours and complimentary to hotel guests - or challenge a friend to a game on our tennis court. Treat your taste buds to our Ambassador Grill, open all day. Designated a New York City Landmark in 2017, this restaurant serves globally inspired cuisine in a historic setting. Order cocktails in the Ambassador Lounge or visit Un Cafe in those on-the-go moments. Plan a board meeting, conference or elegant wedding reception in your choice of versatile event spaces. The Landmark Room is an especially stunning venue with floor-to-ceiling windows and sweeping views of the iconic city.
Tennis
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at InterContinental New York Barclay, you'll be centrally located in New York, just a 4-minute walk from 5th Avenue and 7 minutes by foot from St. Patrick's Cathedral. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space.
Overall 8.4 Excellent
Based on 1,427 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Great location, great staff, great value
Excellent
8.8
Pros: Clean and comfortable upscale hotel with a very friendly and accommodating staff.
Excellent
10.0
Pros: Rooms are quite larger, ceilings high. Decor is modern but not colorful.
Excellent
10.0
Pros: Exceptional hotel, with Professional staff, helpful with ever turn.
Polite staff, clean and comfortable rooms, fantastic
Excellent
10.0
Pros: We went to NYC just before Christmas and could not have been happier with this hotel. Although our room was small, we did not spend much time in the room and therefore it did not bother us! The staff was so friendly and helpful and the location was amazing! We would definitely stay here again on our next visit to the city!
Excellent
8.5
Pros: Room was quiet and clean.
Good
6.8
Pros: it was central and close to the bus pick up for Javits centre
Okay
4.0
Pros: Location good.
Okay
4.7
Pros: Location was good for walking but, I was very dissappointed at how dirty smelling the lobby was.
Okay
5.0
Good
6.0
Good
6.0
Pros: The staff were always helpful and the hotel was in a great location to shopping, Times Square and Grand Central Station
Okay
5.6
Pros: the location was good for the purpose of my business trip
Excellent
8.0
Pros: Hotel staff was very friendly and helpful. The hotel was beautiful, rooms were very clean and more comfortable than home.
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Good
6.8
Pros: Location
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Cons: $self.cons
Good
6.4
Pros: Staff were excellent - despite it being a busy hotel - one of the bellhops remembered my name and greeted me almost every time I returned - made me feel very welcome!
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Cons: $self.cons
Details
Reviews
Overall 8.4 Excellent
Based on 1,427 reviews
Cleanliness
8.9
Comfort
8.7
Location
9.1
Services
8.3
Staff
8.1
Value for money
7.5
10.0 Excellent
Pros: Great location, great staff, great value
Cons:
8.8 Excellent
Pros: Clean and comfortable upscale hotel with a very friendly and accommodating staff.
Cons: The restaurant pricing, especially for breakfast, is out of control.
10.0 Excellent
Pros: Rooms are quite larger, ceilings high. Decor is modern but not colorful.
Cons: Still some areas under construction
10.0 Excellent
Pros: Exceptional hotel, with Professional staff, helpful with ever turn.
Polite staff, clean and comfortable rooms, fantastic
Cons: nothing
10.0 Excellent
Pros: We went to NYC just before Christmas and could not have been happier with this hotel. Although our room was small, we did not spend much time in the room and therefore it did not bother us! The staff was so friendly and helpful and the location was amazing! We would definitely stay here again on our next visit to the city!
Cons:
8.5 Excellent
Pros: Room was quiet and clean.
Cons: We were surprised by a $30 “resort fee” that we had to pay upon check -in.
6.8 Good
Pros: it was central and close to the bus pick up for Javits centre
Cons: no cafe style dining
4.0 Okay
Pros: Location good.
Cons: No facility for making tea in the rooms. The extracters in the bathrooms did not work. Complementary Tea/coffee in lobby stopped at 7am.Basic internet facility should be complementary. the bathrooms are too small.
4.7 Okay
Pros: Location was good for walking but, I was very dissappointed at how dirty smelling the lobby was.
Cons: I stayed in NYC before and after a trip to the Galapagos. On the way down I stayed at a Hilton and on th way back I spent a little extra to end the holiday on a high note and chose the Intercontinental. In Asia Intercon hotels are luxurious and wonderful. The Intercon Barclay was a big dissappointment. The smell in the lobby for all 3 days was sour and foul. It reminded me of a gym locker. I hated walking through the lobby and sometimes you could smell it on the stairs before you even entered the building. Considering I paid about 100 dollars more a night then the Hilton, which was only three streets away, the room was very small and cramped. The bathroom was also very small, dirty, and the grout in the tile had not been cleaned well
5.0 Okay
Pros:
Cons: room was shabby; breakfast personnel unfriendly.
6.0 Good
Pros:
Cons: The room service prices seem a bit excessive
6.0 Good
Pros: The staff were always helpful and the hotel was in a great location to shopping, Times Square and Grand Central Station
Cons: The shower used cloth shower curtains so that by the second shower the water would wick out to the second curtain and onto the floor. Also there is no fan in the bathroom so it was a bit steamy when you got out.
5.6 Okay
Pros: the location was good for the purpose of my business trip
Cons: the bathroom was the size of a small closet with the smallest tub I have ever seen. the internet did not work for two days and on one day I had a cold water shower. Definitely not a 5 star hotel other than their prices and flower arrangement in the lobby
8.0 Excellent
Pros: Hotel staff was very friendly and helpful. The hotel was beautiful, rooms were very clean and more comfortable than home.
6.8 Good
Pros: Location
6.4 Good
Pros: Staff were excellent - despite it being a busy hotel - one of the bellhops remembered my name and greeted me almost every time I returned - made me feel very welcome!
With a stay at InterContinental New York Barclay, you'll be centrally located in New York, just a 4-minute walk from 5th Avenue and 7 minutes by foot from St. Patrick's Cathedral. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
The Fifty Hotel & Suites is defined by its timeless modern architecture, artistically appointed interior décor, spacious spaces with residential amenities. The hotel’s eclectic room accommodations are suited for family gatherings and fitted like a business-ready living room — a place to meet, relax, and regroup in Midtown East.
The hotel’s eclectic room accommodations, including studios and suites with kitchens and terraces are suited for family gatherings and fitted like a business-ready living room. All with hand-selected furnishings and curated details at every corner.
The Club Room is your vantage point to the city where guests gather solo or with friends and family for Continental breakfast, wine hour and all-day coffee service and Wi-fi.
Overall 8.4 Excellent
Based on 508 reviews
All reviews
- All reviews
Excellent
9.7
Pros: All of the staff were incredibly warm and engaging. The door man's guest engagement and sincere care for an outstanding experience was remarkable and memorable. That interaction alone would cause me to choose FiftyNYC on my next visit to New York.
Okay
5.4
Pros: Good location with helpful staff
Good
7.4
Pros: i loved the room and its furnishings
i loved the location
i loved the concierge staff
Excellent
8.0
Pros: Staff were very nice! Clean room!
Excellent
10.0
Pros: Hotel was fantastic. BIG, clean room, we had a Jr. Suite and the wine hour in the lounge was great. Considering the location and the price, I don't think we could have done better.
Good
7.1
Pros: room and towels wee clean and shower was pleasant.
Excellent
9.4
Pros: Huge room, very clean. Staff was very courteous.
Excellent
10.0
Pros: The staff was outstanding! The room was large, clean and easy to do work on business projects, read and relax in. It was quiet. Convenient location with good restaurants nearby.
Good
7.3
Pros: The location was perfect, and the staff was friendly and helpful. The room (suite) was spacious considering how small some NYC hotel rooms can be.
Good
7.7
Pros: The staff were really friendly and helpful, the rooms were spacious and well appointed,the location was great, handy to everything.
Good
6.7
Pros: The room, on the 3rd floor overlooking the front entrance, was spacious by NY standards & well equipped. The room was very clean & the bed as very comfortable with a choice of pillows. Staff were helpful & polite.
Good
6.0
Pros: Helpful staff
Good
6.3
Pros: Very good rooms,large with plenty of space for three people in each suite. Good kitchen facilities within the suite with all amenities.Small bathrooms.The staff were excellent very helpful and friendly.
Good
7.6
Pros: Building is not so high, having a ballcony is a good value, the location is good, hotel is safe enough
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Excellent
8.0
Pros: The hotel staff were absolutely fantastic. The rooms were very very clean with room service each morning. The bell men were extremly friendly.The location was perfect and safe.No fuss just want you want from a hotel
Good
7.2
Pros: Location of the hotel is great, just a few minutes from the 5th avenue. Decoration of rooms is also nice and the room was not small.
Good
6.8
Pros: location (place); It´s a personal hotel;
Good
6.8
Pros: The room was comfortably sized (and I understand that most of the rooms are smaller than the one that I had).
Details
Reviews
Overall 8.4 Excellent
Based on 508 reviews
Cleanliness
8.6
Comfort
8.6
Location
9.2
Services
8.2
Staff
8.6
Value for money
7.7
9.7 Excellent
Pros: All of the staff were incredibly warm and engaging. The door man's guest engagement and sincere care for an outstanding experience was remarkable and memorable. That interaction alone would cause me to choose FiftyNYC on my next visit to New York.
Cons:
5.4 Okay
Pros: Good location with helpful staff
Cons: Cramped rooms not well maintained.
7.4 Good
Pros: i loved the room and its furnishings
i loved the location
i loved the concierge staff
Cons: i did not find the front desk staff particularly helpful or inclined to help with standard questions or requests
the street noise on the 5th floor was pretty extreme, in so far as construction could be felt through the bed at all hours of the day and night.
8.0 Excellent
Pros: Staff were very nice! Clean room!
Cons:
10.0 Excellent
Pros: Hotel was fantastic. BIG, clean room, we had a Jr. Suite and the wine hour in the lounge was great. Considering the location and the price, I don't think we could have done better.
Cons:
7.1 Good
Pros: room and towels wee clean and shower was pleasant.
Cons: the wifi is expensive to purchase. reserved a king bed was told that i an only get room with the double. Heat was terrible in winter NYC could not get heat tried to change room but the heat situation was the same..
9.4 Excellent
Pros: Huge room, very clean. Staff was very courteous.
Cons: Noise from consturction across thestreet was annoying, but not noticable as long as you run the fan.
10.0 Excellent
Pros: The staff was outstanding! The room was large, clean and easy to do work on business projects, read and relax in. It was quiet. Convenient location with good restaurants nearby.
Cons:
7.3 Good
Pros: The location was perfect, and the staff was friendly and helpful. The room (suite) was spacious considering how small some NYC hotel rooms can be.
Cons: Although this can't be avoided, the two elevators servicing all 23 floors were slow.
7.7 Good
Pros: The staff were really friendly and helpful, the rooms were spacious and well appointed,the location was great, handy to everything.
Cons:
6.7 Good
Pros: The room, on the 3rd floor overlooking the front entrance, was spacious by NY standards & well equipped. The room was very clean & the bed as very comfortable with a choice of pillows. Staff were helpful & polite.
Cons: On the downside because the room was on the 3rd floor it was quite noisy during the night with refuse trucks & deliveries etc. NY is a busy place though so I don't think it's the hotels fault.
6.0 Good
Pros: Helpful staff
Cons: Error on booking + noisy
6.3 Good
Pros: Very good rooms,large with plenty of space for three people in each suite. Good kitchen facilities within the suite with all amenities.Small bathrooms.The staff were excellent very helpful and friendly.
Cons:
7.6 Good
Pros: Building is not so high, having a ballcony is a good value, the location is good, hotel is safe enough
8.0 Excellent
Pros: The hotel staff were absolutely fantastic. The rooms were very very clean with room service each morning. The bell men were extremly friendly.The location was perfect and safe.No fuss just want you want from a hotel
Cons: No not a thing.
7.2 Good
Pros: Location of the hotel is great, just a few minutes from the 5th avenue. Decoration of rooms is also nice and the room was not small.
Cons: Our room was has not been cleaned on our arrival.
6.8 Good
Pros: location (place); It´s a personal hotel;
Cons: -----
6.8 Good
Pros: The room was comfortably sized (and I understand that most of the rooms are smaller than the one that I had).
Cons: The food options were limited.
The Fifty Hotel & Suites is defined by its timeless modern architecture, artistically appointed interior décor, spacious spaces with residential amenities. The hotel’s eclectic room accommodations are suited for family gatherings and fitted like a business-ready living room — a place to meet, relax, and regroup in Midtown East.
The hotel’s eclectic room accommodations, including studios and suites with kitchens and terraces are suited for family gatherings and fitted like a business-ready living room. All with hand-selected furnishings and curated details at every corner.
The Club Room is your vantage point to the city where guests gather solo or with friends and family for Continental breakfast, wine hour and all-day coffee service and Wi-fi.
Pets allowed on request. Charges may apply.
Fitness centre
Kitchen/kitchenette
Bar/Lounge
Child-friendly
Room service
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Pod 39 is located in the Murray Hill / Midtown East neighborhood of Manhattan. We are close to all of the action but away from the hustle and bustle. Were just steps from Grand Central Terminal and five subway lines that will transport you all over New York City. We are also a hop, skip and a jump away from Times Square, Bryant Park, the Empire State Building, and the United Nations Headquarters.
Overall 8.3 Excellent
Based on 4,999 reviews
All reviews
- All reviews
Good
7.7
Pros: The price is unbeatable and the hotel is simple, clean and centrally located. Remember, this is NYC!!! Unbelievably affordable to spend some time in the Big Apple! Perfect for a no-thrills solo traveler.
Okay
4.8
Excellent
8.0
Pros: Sex
Excellent
9.7
Pros: The location and the value for money were unmatchable as far as I have been able to tell. The beds were comfortable and the staff were all exceedingly pleasant.
Excellent
9.7
Pros: Great location. Clean, stylish rooms with an efficient layout. Lovely bathroom. Yes, the rooms are small but I was expecting it and it was everything I needed. The staff is also very accommodating in keeping your luggage until you can check in, or holding your luggage if you have to check out before your flight leaves.
Excellent
8.2
Pros: Clean, compact and great for an overnight business trip
Mediocre
3.1
Pros: Location
Excellent
10.0
Pros: Perfect place to lay your head. Solo traveler also perfect. Didn’t need much room & conveniently in Manhattan. Walking distance to Time Square.
Excellent
10.0
Pros: It was my first trip to New York. I was really impressed by the staffs and everyone at Pod 39. Very efficient and valuable hotel in New York. The location is very convenience. The hotel room was comfortable for one person or two people. I'm surprised of how clean the room was. The hotel maintain the cleanliness very well. Very reasonable prices.
Good
7.4
Pros: Sure the room was tight but the bed was comfortable and everything worked fine in the bathroom. The location is wonderful and so is the value. I will return.
Excellent
10.0
Pros: It has everything you could need in a compact package! Great location!
Excellent
10.0
Pros: Pretty much everything...loved the HDMI inputs on the wall, the awesome bathroom, the responsive AC, and of course, the staff.
Details
Reviews
Overall 8.3 Excellent
Based on 4,999 reviews
Cleanliness
8.8
Comfort
7.9
Location
9.2
Services
8.0
Staff
8.6
Value for money
7.7
7.7 Good
Pros: The price is unbeatable and the hotel is simple, clean and centrally located. Remember, this is NYC!!! Unbelievably affordable to spend some time in the Big Apple! Perfect for a no-thrills solo traveler.
Cons: The USB port in the room didn't work so that I couldn't charge my phone. But it actually felt good to leave the phone in the hotel room and explore the neighborhood without social media. Quite the vacation and interesting to observe the people around you being glued to technology.
4.8 Okay
Pros:
Cons: The beds are very uncomfortable.
8.0 Excellent
Pros: Sex
Cons: Drinking
9.7 Excellent
Pros: The location and the value for money were unmatchable as far as I have been able to tell. The beds were comfortable and the staff were all exceedingly pleasant.
Cons: The bathroom isn’t really suited for families as there’s only a slim glass partition between you, so unless you’re creative you can hear and smell everything. The sink is also faulty and can disconnect easily. But there’s toilets downstairs and who even washes their hands anymore?
9.7 Excellent
Pros: Great location. Clean, stylish rooms with an efficient layout. Lovely bathroom. Yes, the rooms are small but I was expecting it and it was everything I needed. The staff is also very accommodating in keeping your luggage until you can check in, or holding your luggage if you have to check out before your flight leaves.
Cons: I wish it was just a couple of blocks west to be closer to the tourist attractions, but that’s only because it was 20 degrees during my stay in NYC and every block felt like a mile when you’re freezing!
8.2 Excellent
Pros: Clean, compact and great for an overnight business trip
Cons: You have to request an iron and ironing board ... other than that, it's fine.
3.1 Mediocre
Pros: Location
Cons: Everything other than location
10.0 Excellent
Pros: Perfect place to lay your head. Solo traveler also perfect. Didn’t need much room & conveniently in Manhattan. Walking distance to Time Square.
Cons:
10.0 Excellent
Pros: It was my first trip to New York. I was really impressed by the staffs and everyone at Pod 39. Very efficient and valuable hotel in New York. The location is very convenience. The hotel room was comfortable for one person or two people. I'm surprised of how clean the room was. The hotel maintain the cleanliness very well. Very reasonable prices.
Cons: I wish they had a small fridge.
7.4 Good
Pros: Sure the room was tight but the bed was comfortable and everything worked fine in the bathroom. The location is wonderful and so is the value. I will return.
Cons: Bed was very comfortable and the bathroom facilities very good
10.0 Excellent
Pros: It has everything you could need in a compact package! Great location!
Cons: If it had a mini fridge and microwave it would be the best place to stay in NYC for the money!
10.0 Excellent
Pros: Pretty much everything...loved the HDMI inputs on the wall, the awesome bathroom, the responsive AC, and of course, the staff.
Cons: Nothing not to like...this is basically a well-managed upscale hostel with superior private rooms. I would totally recommend some tweaks for the designers, mainly to install a shelf on the wall near the LCD screen to maximize vertical space. I would also suggest a water kettle as an optional in-room item as I travel with my own cup and tea and missed this feature.
Pod 39 is located in the Murray Hill / Midtown East neighborhood of Manhattan. We are close to all of the action but away from the hustle and bustle. Were just steps from Grand Central Terminal and five subway lines that will transport you all over New York City. We are also a hop, skip and a jump away from Times Square, Bryant Park, the Empire State Building, and the United Nations Headquarters.
Pets allowed on request. Charges may apply.
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Shelburne Hotel & Suites by Affinia, you'll be centrally located in New York, within a 5-minute walk of 5th Avenue and Chrysler Building. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events.
Overall 8.3 Excellent
Based on 455 reviews
All reviews
- All reviews
Good
6.2
Pros: Large rooms for New York. Mini kitchen.
Okay
5.7
Pros: Location was great and staff were courteous. Decor is modern.
Okay
4.5
Pros: The complimentary happy hour in the lobby was a nice treat for hotel guests. Although, there seemed to be many attendees who were not hotel guests.
Good
6.8
Pros: Great location and good price. The staff was friendly.
Excellent
10.0
Pros: The rooms were large and well appointed. They were clean and quiet.
Okay
5.4
Pros: Friendly staff
Excellent
8.0
Pros: Nice staff very helpful great experience front desk excellent would recommend highly
Okay
4.5
Pros: Clean and spacious room
Excellent
9.7
Pros: Older building, recently updated. Lots of charm, yet very modern. Location wad terrific. Hotel was spotless.
Excellent
8.0
Excellent
9.7
Pros: Great location and valet parking
Excellent
9.4
Pros: Whenever I visit NYC, I always stay at Affinia. Great hotel. Friendly staff, large clean rooms. Excellent location.
Excellent
8.0
Pros: wonderful location, superb rooms. We had a one bedroom suite which was fantastic for our long weekend. will definaitely stay there again. Loved the internet Concierge service which worked like a charm.
Excellent
8.0
Pros: The rooms were quite large especially for Manhattan, fantastic location & reasonably priced! all in all, a thumbs up!
Excellent
8.0
Pros: Friendliness of eall employees, hotel restaurant handy and reasonalby priced, nice sized rooms, has computer set up for checking into airlines
Good
6.3
Pros: comfy beds and close proximity to everything
Excellent
8.0
Pros: great location, clean, helpful
Good
7.2
Pros: Comfortable bed. Helpful staff. Great location.
Good
6.0
Pros: The people in the hotel are great! Good service, good hotel room and also a good fare.
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Cons: $self.cons
Good
7.2
Pros: The location was perfect! The rooftop was wonderful - quiet and peaceful in the early morning and a really nice place to have a drink in the evening. The staff were amazing!
Excellent
8.0
Pros: great location, nice staff, big, comfortable room
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Cons: $self.cons
Okay
5.2
Pros: location
Details
Reviews
Overall 8.3 Excellent
Based on 455 reviews
Cleanliness
8.4
Comfort
8.5
Location
9.0
Services
7.9
Staff
8.5
Value for money
7.6
6.2 Good
Pros: Large rooms for New York. Mini kitchen.
Cons: Property feels tired and in need of renovation. Elevators were slow and troublesome. No silverware or plates in mini kitchen. You will get dinged with a daily facilities fee.
5.7 Okay
Pros: Location was great and staff were courteous. Decor is modern.
Cons: Shower was dirty on arrival with hair from prior guest. When arriving we turned on the lights and a cockroach scurried across the floor. The room was hot and The air conditioner didn't work.
4.5 Okay
Pros: The complimentary happy hour in the lobby was a nice treat for hotel guests. Although, there seemed to be many attendees who were not hotel guests.
Cons: I didn't like the smell in the hotel or my room. It smelled like pets and found out later the hotel was pet friendly - not a fan.
I also didn't care for the decor in the hallways or room I stayed in. It seemed very dated and in desperate need of some modern updating.
I also felt the complimentary toiletries were very disappointing and so was the $5.99 charge for printing tickets from a desk computer (labeled business center - very weak).
The housekeeping service was very, very noisy each morning and the rooms weren't cleaned up to normal hotel standards.
6.8 Good
Pros: Great location and good price. The staff was friendly.
Cons: On one of the days we stayed, the entire hotel's air conditioning was out for almost 24 hours. It was humid and very hot outside and we were traveling with an infant so we decided to come back to the hotel only to find it even more hot and muggy inside. They kept telling us the problem was being fixed but it wasn't until early morning the next day that it started working again. They apologized and gave us a discount but it was a miserable night with the baby. We had to ask for extra towels 4 times one day until we finally got them. There were at least 3 large cockroaches that we had to kill in the room - I know it's New York, I used to live there, but it's still uncomfortable to find them in a hotel that's supposed to be clean.
10.0 Excellent
Pros: The rooms were large and well appointed. They were clean and quiet.
Cons: A bit dark decor and lighting in the lobby area.
5.4 Okay
Pros: Friendly staff
Cons: Could have been cleaner/more updated.
8.0 Excellent
Pros: Nice staff very helpful great experience front desk excellent would recommend highly
Cons:
4.5 Okay
Pros: Clean and spacious room
Cons: The only reason why i booked this hotel is for the rooftop and you guys completly ruined my stay by closing the rooftop for a private event the ONE day i booked. Good to know that no matter how much cash you shell out youll still get beat over the head because of rich people wanting to close off a whole area of a hotel. Horriible experience.
9.7 Excellent
Pros: Older building, recently updated. Lots of charm, yet very modern. Location wad terrific. Hotel was spotless.
Cons: Pillows on bed were small.
8.0 Excellent
Pros:
Cons: They charge $14.95 for wifi in your room.
The
Lobby furniture is very old no back support. & Very saggy
9.7 Excellent
Pros: Great location and valet parking
Cons:
9.4 Excellent
Pros: Whenever I visit NYC, I always stay at Affinia. Great hotel. Friendly staff, large clean rooms. Excellent location.
Cons:
8.0 Excellent
Pros: wonderful location, superb rooms. We had a one bedroom suite which was fantastic for our long weekend. will definaitely stay there again. Loved the internet Concierge service which worked like a charm.
Cons: small thing but in the bathroom fluff behind the door not removed for duration of stay.
8.0 Excellent
Pros: The rooms were quite large especially for Manhattan, fantastic location & reasonably priced! all in all, a thumbs up!
Cons: Bathrooms could be given a more modern look
8.0 Excellent
Pros: Friendliness of eall employees, hotel restaurant handy and reasonalby priced, nice sized rooms, has computer set up for checking into airlines
Cons: Not one thing
6.3 Good
Pros: comfy beds and close proximity to everything
Cons: waiting for lift and thought room and bathroom could have been cleaner
8.0 Excellent
Pros: great location, clean, helpful
Cons:
7.2 Good
Pros: Comfortable bed. Helpful staff. Great location.
Cons: Additional taxes on final payment. It would be better if toatl price was quoted that included all extra taxes.
6.0 Good
Pros: The people in the hotel are great! Good service, good hotel room and also a good fare.
7.2 Good
Pros: The location was perfect! The rooftop was wonderful - quiet and peaceful in the early morning and a really nice place to have a drink in the evening. The staff were amazing!
Cons: The sofa bed in our room was not functioning and we therefore had to have a roll in bed.
8.0 Excellent
Pros: great location, nice staff, big, comfortable room
5.2 Okay
Pros: location
Cons: Decor was slight out dated. However, typical for NYC
With a stay at Shelburne Hotel & Suites by Affinia, you'll be centrally located in New York, within a 5-minute walk of 5th Avenue and Chrysler Building. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Laundry service
No smoking
Wi-Fi
Air-conditioned
Storage available
With a stay at The Marmara Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 8 minutes by foot from Empire State Building. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 1375 square feet (128 square meters) of space consisting of conference space and a meeting room.
Overall 8.2 Excellent
Based on 156 reviews
All reviews
- All reviews
Excellent
10.0
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Details
Reviews
Overall 8.2 Excellent
Based on 156 reviews
Cleanliness
8.7
Comfort
8.7
Location
8.7
Services
8.5
Staff
8.4
Value for money
7.4
10.0 Excellent
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Cons: the elevator is always busy and a bit slow.
With a stay at The Marmara Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 8 minutes by foot from Empire State Building. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 1375 square feet (128 square meters) of space consisting of conference space and a meeting room.
Pool
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
Overall 8.1 Excellent
Based on 483 reviews
All reviews
- All reviews
Excellent
9.7
Pros: GREAT STAFF, VERY HELPFULL
Mediocre
2.0
Pros: Nothing.
Excellent
10.0
Pros: FYI the rooms are real real small. Didn't bother me.
Excellent
10.0
Pros: Location was great, staff was amazing and prices were unbelievable for a Manhattan stay during NY Now!
David, the front desk manager really made us feel welcomed, especially since it was the first time we were traveling with our dog. We were treated with care and loved the size of our room #3212 and proximity to the subway.
Would surely stay there again and in fact booked another Westin because of the experience.
Excellent
10.0
Pros: We loved the comfort, location, staff helpfulness, cleanliness & smooth functioning.
Excellent
10.0
Pros: Easy access to Grand Central and in the heart of NYC.
Excellent
8.2
Pros: Near to Grand Central
Excellent
8.0
Pros: Lack of external noise or interruptions. Spacious and well-equipped for the business traveler. The location provides the consummate the mid-town Manhattan experience. Seamless and effortless stay.
Good
6.5
Pros: Location near Grand Hyatt where my conference was held.
Excellent
8.8
Pros: Great location, comfy beds
Good
6.8
Pros: only bad thing was the small rooms other than that it was good
Excellent
10.0
Pros: Nice rooms. Good breakfast.
Details
Reviews
Overall 8.1 Excellent
Based on 483 reviews
Cleanliness
8.4
Comfort
8.4
Location
9.0
Services
7.9
Staff
7.6
Value for money
7.3
9.7 Excellent
Pros: GREAT STAFF, VERY HELPFULL
Cons: DID NOT CLEAN OUR ROOM ON DAY 2 OF OUR STAY
2.0 Mediocre
Pros: Nothing.
Cons: Third party booked stay then went bankrupt. No email or advance notice. Hotel receptionist extremely rude and antagonistic. Not enough decency to offer comparable rate to alleviate situation. Never again.
10.0 Excellent
Pros: FYI the rooms are real real small. Didn't bother me.
Cons:
10.0 Excellent
Pros: Location was great, staff was amazing and prices were unbelievable for a Manhattan stay during NY Now!
David, the front desk manager really made us feel welcomed, especially since it was the first time we were traveling with our dog. We were treated with care and loved the size of our room #3212 and proximity to the subway.
Would surely stay there again and in fact booked another Westin because of the experience.
Cons:
10.0 Excellent
Pros: We loved the comfort, location, staff helpfulness, cleanliness & smooth functioning.
Cons:
10.0 Excellent
Pros: Easy access to Grand Central and in the heart of NYC.
Cons:
8.2 Excellent
Pros: Near to Grand Central
Cons: Roadside noise was too loud
8.0 Excellent
Pros: Lack of external noise or interruptions. Spacious and well-equipped for the business traveler. The location provides the consummate the mid-town Manhattan experience. Seamless and effortless stay.
Cons: N/A
6.5 Good
Pros: Location near Grand Hyatt where my conference was held.
Cons: Housekeeping should actually look at the "Do Not Disturb" sign hanging off door handle before they walk in on me taking a nap. I hate destination/resort fees. Especially when I have to make multiple emails and telephone calls to get the $35 food and beverage credit I'm supposed to get when I pay the $25 daily destination fee. The head office at Marriott can't do anything. They tell me to call Westin GC directly. The email with the disputed folio lists a Westin contact email that no longer works. I got an email telling me that I should forward my complaints to Marriott, and not the Westin contact email in the folio. When I email Marriott, they tell me to contact the Westin directly.
There was mildew on the ceiling of the shower stall.
8.8 Excellent
Pros: Great location, comfy beds
Cons: Initial room was unmade, shower was clogged, but issues were rectified immediately when brought to their attention
Wifi is not free
6.8 Good
Pros: only bad thing was the small rooms other than that it was good
Cons:
10.0 Excellent
Pros: Nice rooms. Good breakfast.
Cons: I think the quality of the hotel is excellent. I have no suggestions.
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 8.0 Excellent
Based on 5,177 reviews
All reviews
- All reviews
Excellent
8.8
Pros: Location/roof
Good
7.1
Pros: Compact room but has everything needed, even natural light. I had room with en suite toilet and shower.
Excellent
10.0
Pros: I love this hotel. I’m use to suites and thought the size of the room would be a problem. It wasn’t! It’s location is so great we were barely there. While we were there it was comfortable.
Excellent
8.0
Pros: I really liked the lights in your room telling you if someone is using the bathroom.
Okay
4.0
Pros: Being an affordable place to sleep. But disappointed to not have a bathroom ensuite. I didn't realize when i booked this time. I normally get a room at Pod WITH a bathroom and it's fine. This one did not have one and was a real pain.
Excellent
10.0
Pros: Clean and nice, helpul staff
Good
7.1
Pros: Very tiny for the price but great location, clean.
Good
6.0
Pros: Clean and convenient location.
Excellent
8.2
Pros: Great Price
Friendly Staff
Wonderful rooftop view
Perfect space for one
Close to subway
Mediocre
2.0
Pros: Nothing
Excellent
8.8
Pros: Great location. Within walking distance of iconic sights like Rockefeller Center, Radio City Music Hall, and Times Square. Near great shopping districts and good restaurants. Cute rooftop deck. Clean, trendy bathrooms and rooms.
Excellent
9.1
Pros: location
Okay
5.3
Pros: The location was great and the terrace in the back was quite nice. Also the free internet access was great!
Good
7.7
Pros: The Pod Hotel is an excellent base for a city break to New York.We walked everwhere -Times Square,Central Park plus some great bars close to the hotel. The rooms were always spotless with clean towels every day.
Good
7.0
Pros: the showers are fantastic, comfy beds, good location, all you need in new york
Okay
4.7
Pros: Great location, nice design, but very small and clean rooms. Staff was helpful. It is New York, folks!
Good
6.7
Pros: It was very quiet and had everything we needed.
Mediocre
2.0
Pros: only reastroom in room
Good
7.2
Pros: Clean hotel. Amazing shower. Decent location.
Okay
5.7
Pros: Friendly staff, great location
Good
6.6
Pros: Very good location. nice people. perfect for single travelers. cool concierge and friendly staff
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Cons: $self.cons
Good
7.4
Pros: we were in bunk bed, very comfortable. had 4 toilets/showers on each floor. very clean. would def recommend this hotel and will stay here again
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Cons: $self.cons
Details
Reviews
Overall 8.0 Excellent
Based on 5,177 reviews
Cleanliness
8.4
Comfort
7.6
Location
9.1
Services
7.7
Staff
8.2
Value for money
7.5
8.8 Excellent
Pros: Location/roof
Cons: Just small but that's also the point
7.1 Good
Pros: Compact room but has everything needed, even natural light. I had room with en suite toilet and shower.
Cons: Free coffee either in room or downstairs. I don’t mind the tiny room but not at the high price (over $200). Need USB outlets.
10.0 Excellent
Pros: I love this hotel. I’m use to suites and thought the size of the room would be a problem. It wasn’t! It’s location is so great we were barely there. While we were there it was comfortable.
Cons: The shower head is in the center of the shower. Thank goodness I brought my shower cap.
8.0 Excellent
Pros: I really liked the lights in your room telling you if someone is using the bathroom.
Cons:
4.0 Okay
Pros: Being an affordable place to sleep. But disappointed to not have a bathroom ensuite. I didn't realize when i booked this time. I normally get a room at Pod WITH a bathroom and it's fine. This one did not have one and was a real pain.
Cons: CHECK to see if you have an en suite bathroom!
10.0 Excellent
Pros: Clean and nice, helpul staff
Cons:
7.1 Good
Pros: Very tiny for the price but great location, clean.
Cons: No fridge in room.
6.0 Good
Pros: Clean and convenient location.
Cons: Tight for two adults... cruise ship bathroom.
8.2 Excellent
Pros: Great Price
Friendly Staff
Wonderful rooftop view
Perfect space for one
Close to subway
Cons: No outlets near bed
The bathrooms were not clean after 7pm
2.0 Mediocre
Pros: Nothing
Cons: Horrible
8.8 Excellent
Pros: Great location. Within walking distance of iconic sights like Rockefeller Center, Radio City Music Hall, and Times Square. Near great shopping districts and good restaurants. Cute rooftop deck. Clean, trendy bathrooms and rooms.
Cons: Noisy and bright location. Difficult to sleep. Not the most relaxing.
9.1 Excellent
Pros: location
Cons: butler
5.3 Okay
Pros: The location was great and the terrace in the back was quite nice. Also the free internet access was great!
Cons: As I arrived late I did not get the single room I reserved instead one of the bunk bed rooms. The room was a bit run down and the TV did not work. Also it was quite noisy and smelled of beer as other travellers were partying in their room. What I really did not like was that they checked me out before the check out time.I returned to the hotel before 12pm to check out and all my things were gone. The staff put my belongings in a plastic bag and stored it at the front desk.
7.7 Good
Pros: The Pod Hotel is an excellent base for a city break to New York.We walked everwhere -Times Square,Central Park plus some great bars close to the hotel. The rooms were always spotless with clean towels every day.
Cons: Ther is nothing to dislike about the Pod Hotel. It's such a cool place to stay!
7.0 Good
Pros: the showers are fantastic, comfy beds, good location, all you need in new york
Cons: if you stay in a room without bathroom, you end up walking back to your room in small towels unless you take all your clothes with you but it means risking getting them wet. Dressing gowns in the rooms would be really helpful
4.7 Okay
Pros: Great location, nice design, but very small and clean rooms. Staff was helpful. It is New York, folks!
Cons:
6.7 Good
Pros: It was very quiet and had everything we needed.
Cons: Location is a bit far from most subway entrances.
2.0 Mediocre
Pros: only reastroom in room
Cons: very bad Location very far from new york and very far from time square and bad services also Tried to take the amount of $ 230 per night Note that I booked per night 115 USD
7.2 Good
Pros: Clean hotel. Amazing shower. Decent location.
Cons: Tiny room. The cost was over £100 per night, with a shared bathroom, which was the cheapest I could find that wasn't a hostel.
5.7 Okay
Pros: Friendly staff, great location
Cons: shared bathrooms, small rooms, small uncomfortable bed/pod
6.6 Good
Pros: Very good location. nice people. perfect for single travelers. cool concierge and friendly staff
7.4 Good
Pros: we were in bunk bed, very comfortable. had 4 toilets/showers on each floor. very clean. would def recommend this hotel and will stay here again
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Restaurant
Bar/Lounge
Laundry service
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. Appreciate the boutique sophistication of our NYC hotel where Jazz Age-inspired settings greet you the moment you arrive. Sample the best of Manhattan from our premier location in Midtown East near Grand Central Terminal, Rockefeller Center and the United Nations Headquarters. Refuel with a light breakfast and cup of coffee at our on-site Starbucks®. In the evening, socialize with colleagues or friends in Midtown East over handcrafted cocktails from our new bar concept, The Stayton Room. Enjoy a workout in our hotel's 24-hour fitness center and inspire innovation in sophisticated meeting rooms. When you're not exploring the heart and soul of New York City, relax in elegant rooms and suites with flat-screen TVs, oversized work desks and plush bedding. Bring your four-legged friend along for your adventures in NYC thanks to our pet-friendly policies. Savor your time away at The Lexington Hotel, Autograph Collection.
Overall 8.0 Excellent
Based on 883 reviews
All reviews
- All reviews
Okay
4.5
Pros: The room was ok, was not too happy with my experience here.
Good
6.8
Good
7.7
Pros: Our room was nicely decorated and was clean. We also liked the fact that the hotel had water and coffee in the lobby. The hotel is centrally located, which made getting around the city very easy.
Excellent
8.0
Pros: Wifi was great and entertainment and amenities on the ground floor were amazing.
Excellent
9.1
Pros: Location, location, location.
If you plan on walking and using the subway to get around the city the hotel is perfect as a home base to come back to if need be.
Okay
5.7
Pros: Easy location.
Excellent
10.0
Excellent
8.5
Pros: Location great.
Okay
4.8
Pros: Location
Good
7.7
Pros: Accessibility/ location, customer service
Excellent
10.0
Pros: The staff were friendly and so helpful. The rooms were beautiful. The location was wonderful. Easy to walk anywhere you want to go. Loved it. I will be back.
Excellent
8.5
Pros: Music at the lobby
Okay
5.0
Pros: The staff were very helpful ond friendly. They did what they could to help but with limited results.
Okay
4.0
Pros: good breakfast in raffles resturant
Excellent
8.0
Pros: Great rate for such a good location.
Good
6.0
Pros: Location
Good
6.7
Pros: free internet and comfortable room. staff very helpful.
Okay
5.6
Pros: It was a good location which is what we were looking for.
Good
6.4
Pros: efficiency of breakfast, clean room, comfortable
Good
6.8
Pros: very friendly staff , very comfortable room. good breakfast area
Mediocre
3.2
Pros: Location was good
Okay
4.8
Pros: The location of the hotel was excellent for all of the popular tourist sites.
Details
Reviews
Overall 8.0 Excellent
Based on 883 reviews
Cleanliness
8.3
Comfort
7.9
Location
9.1
Services
7.7
Staff
8.2
Value for money
7.2
4.5 Okay
Pros: The room was ok, was not too happy with my experience here.
Cons: The place was a "4" star and the hallways my family and I smelled weed
When I asked the valet parking to get please get my car "I was told it took 20 minutes " I waited 50 minutes and no one came to let me know my car was ready, and they knew I was wait for it.
6.8 Good
Pros:
Cons: Door man was not in a service.
Luggage deposit payable even in waiting for
the room clearance.
7.7 Good
Pros: Our room was nicely decorated and was clean. We also liked the fact that the hotel had water and coffee in the lobby. The hotel is centrally located, which made getting around the city very easy.
Cons: The room was very small and it was difficult to maneuver around our one piece of luggage and each other in the bathroom. The wifi also wasn't secure.
8.0 Excellent
Pros: Wifi was great and entertainment and amenities on the ground floor were amazing.
Cons: I had to change rooms because of the auto noise on the Lexington Avenue facing side.
9.1 Excellent
Pros: Location, location, location.
If you plan on walking and using the subway to get around the city the hotel is perfect as a home base to come back to if need be.
Cons: Don't spend your time at the bar in the lobby...pretty pricey and you can just go to a hidden gem anywhere in the city. Also no room WiFi, but free in the lobby, so not too bad.
5.7 Okay
Pros: Easy location.
Cons: Noise levels from road were quite loud.
You can't sit in the bar area without buying a drink, even if you are a hotel patron.
I had forgotten my phone charge and the hotel staff was not helpful in providing a temporary replacement, perhaps from lost and found. Instead I was referred to an overpriced in-house gift shop trying to sell me a micro-usb cable for 15-20$.
Check-in is late at 4:00 pm.
Room was tiny.
10.0 Excellent
Pros:
Cons: Me and my girlfriend arrived to the hotel at 6pm. Check in time was 4pm but we were told we still had to wait an additional 20 minutes for the key? I would've understood if it was a computer problem but I wasn't given a reason as to why I had to wait.
8.5 Excellent
Pros: Location great.
Cons:
4.8 Okay
Pros: Location
Cons: The room had no AC, complain nothing happened, opened window, I could barely sleep because of the noise from outside
7.7 Good
Pros: Accessibility/ location, customer service
Cons: No sound insulation in rooms near elevators (room near elevator was outrageously loud because of elevator mechanism and doors continuously opening and closing). They moved our room, but could be a problem if hotel is full.
10.0 Excellent
Pros: The staff were friendly and so helpful. The rooms were beautiful. The location was wonderful. Easy to walk anywhere you want to go. Loved it. I will be back.
Cons:
8.5 Excellent
Pros: Music at the lobby
Cons: No toothpaste!
5.0 Okay
Pros: The staff were very helpful ond friendly. They did what they could to help but with limited results.
Cons: The room were extremly small. We asked for a roll in bed, whitc they put in the rom, and then occupied all the spare space. We then asked for a bigger rom but was denied even if we agreed to pay for a bigger rom.
4.0 Okay
Pros: good breakfast in raffles resturant
Cons: not much to like about this hotel,stayed at the radisson in boston the weekend before what a difference in 2 hotels
8.0 Excellent
Pros: Great rate for such a good location.
Cons:
6.0 Good
Pros: Location
Cons: -
6.7 Good
Pros: free internet and comfortable room. staff very helpful.
Cons: from the internet booking, the room appeared to be bigger than the actual one.
5.6 Okay
Pros: It was a good location which is what we were looking for.
Cons: The lack of a fridge in the room and that you had to request a coffee making machine was a bit inconvenient.
6.4 Good
Pros: efficiency of breakfast, clean room, comfortable
Cons: a simple point about music in the lobby, perhaps classical would be more appropriate. Although i coped well, i have a fear of heights. i did ask for a room as near the ground floor as possible , i ended up on the 12th.....i was a bit disappointed about that, but in the end it did not spoil my stay. however it would have been impressive if id been given a room on the 3 rd or 4 th floors.
6.8 Good
Pros: very friendly staff , very comfortable room. good breakfast area
Cons: I would like a tea/coffee making facility in the room
3.2 Mediocre
Pros: Location was good
Cons: Very small rooms, with less confort
4.8 Okay
Pros: The location of the hotel was excellent for all of the popular tourist sites.
Cons: The bathroom was very small for a deluxe room. The staff were not very helpful and some were downright rude and did not offer an apology for this. It does seem that good customer service in New York in general is very hard to find.
Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. Appreciate the boutique sophistication of our NYC hotel where Jazz Age-inspired settings greet you the moment you arrive. Sample the best of Manhattan from our premier location in Midtown East near Grand Central Terminal, Rockefeller Center and the United Nations Headquarters. Refuel with a light breakfast and cup of coffee at our on-site Starbucks®. In the evening, socialize with colleagues or friends in Midtown East over handcrafted cocktails from our new bar concept, The Stayton Room. Enjoy a workout in our hotel's 24-hour fitness center and inspire innovation in sophisticated meeting rooms. When you're not exploring the heart and soul of New York City, relax in elegant rooms and suites with flat-screen TVs, oversized work desks and plush bedding. Bring your four-legged friend along for your adventures in NYC thanks to our pet-friendly policies. Savor your time away at The Lexington Hotel, Autograph Collection.
Tennis
Bicycle hire
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
The Hotel @ Times Square is centrally located in New York, a 3-minute walk from Times Square and 5 minutes by foot from Broadway. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.0 Excellent
Based on 192 reviews
Excellent
9.7
Pros: Not roomy, but adequate accommodations with very helpful staff. Comfortable bed. Reasonably clean.
Excellent
8.0
Pros: Room was nice and also free breakfast
Excellent
8.2
Pros: Location, value, clean, comfortable bef
Excellent
9.4
Pros: Close to everything!
Mediocre
3.4
Pros: Not much good to say... The bed was comfortable and the room was a decent size for New York. Unfortunately, that's where the positives end...
Excellent
8.8
Pros: This hotel is in a great location.
Good
7.7
Pros: good location next to Times Square; breakfast included; king bed
Excellent
8.0
Pros: Hotel is a 2 min walk from Times Square and very reasonably priced for such a location.
Excellent
8.0
Pros: Location, location , location. 20 minute walk to MSG, 5 mins to the middle of times square,
Excellent
8.0
Pros: Proximity to times square and Broadway....
Excellent
8.0
Pros: Location, value, free continental breakfast
Good
6.0
Pros: It was clean, a great location, breakfast a plus - and there were NO bedbugs. That was our main concern in NYC.
Okay
5.6
Pros: Efficiency of Reception staff and closeness to Art Galleries and Museums
Mediocre
3.2
Pros: Position
Good
7.6
Pros: easy check in, clean room, clean bathroom
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Good
6.0
Pros: the location is very strategic.
Good
6.0
Pros: It was close to where everything we wanted to see.
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Cons: $self.cons
Details
Reviews
Overall 8.0 Excellent
Based on 192 reviews
9.7 Excellent
Pros: Not roomy, but adequate accommodations with very helpful staff. Comfortable bed. Reasonably clean.
Cons:
8.0 Excellent
Pros: Room was nice and also free breakfast
Cons: Lights went out for hours we had to eat breakfast in the dark with our phone light. Also I was billed higher at the hotel for my room. I used the book now pay later and the hotel charged me more than what website told me the total would be.
8.2 Excellent
Pros: Location, value, clean, comfortable bef
Cons: Bathroom was freezing! Window was alluminum and not insulated at all.
9.4 Excellent
Pros: Close to everything!
Cons:
3.4 Mediocre
Pros: Not much good to say... The bed was comfortable and the room was a decent size for New York. Unfortunately, that's where the positives end...
Cons: Requested early check in on a high floor the day before I arrived, but received an email at the time I was planning to check in that I could not do so until after 3. When I did check in, I was given the 3rd floor right on the street. The car horns and street noise kept me up into the morning. I was on a non-smoking floor, but the cigarette smell was unbelievably thick.It was obvious they were allowing smoking in the rooms.
One word for the owners... bleach. The bed sheets were stained and obviously old. They should probably be replaced.
Breakfast was horrible. Other than the bagels, there were dry (maybe day old?) muffins, 1 pancake which had obviously been previously frozen, and the juices were basically water. They had actually positioned buckets next to the juice machines so you could throw out the juice rather than drink it.
We checked our bags to go to a show. When we came back to retrieve them, we asked for a cab. The bellman went out front to hail us a cab, but had no luck. He told us he would be right back, and went back in the hotel. After 10 minutes of standing out in the cold waiting, he never came back. When I went in to the front desk, I asked them if they could call a cab. They told me their concierge was gone for the day, so I had to go flag one down on my own! Never have I been to a hotel that could not get me a ride to the station.
8.8 Excellent
Pros: This hotel is in a great location.
Cons:
7.7 Good
Pros: good location next to Times Square; breakfast included; king bed
Cons: room was small; noisy - little noise insulation inside; one of two elevators was not working.
8.0 Excellent
Pros: Hotel is a 2 min walk from Times Square and very reasonably priced for such a location.
Cons:
8.0 Excellent
Pros: Location, location , location. 20 minute walk to MSG, 5 mins to the middle of times square,
Cons:
8.0 Excellent
Pros: Proximity to times square and Broadway....
Cons:
8.0 Excellent
Pros: Location, value, free continental breakfast
Cons:
6.0 Good
Pros: It was clean, a great location, breakfast a plus - and there were NO bedbugs. That was our main concern in NYC.
Cons:
5.6 Okay
Pros: Efficiency of Reception staff and closeness to Art Galleries and Museums
Cons: Someone had been lying on my bed before I arrived. The cover was thrown aside. One curtain was hanging down slightly and a chair had been pulled over to fix it but maybe they lay down instead.
3.2 Mediocre
Pros: Position
Cons: No Coffee Lounge
7.6 Good
Pros: easy check in, clean room, clean bathroom
6.0 Good
Pros: the location is very strategic.
Cons: the check in time is much too late. i've traveled all over the world, but only here they take guests at 3 p.m.
6.0 Good
Pros: It was close to where everything we wanted to see.
The Hotel @ Times Square is centrally located in New York, a 3-minute walk from Times Square and 5 minutes by foot from Broadway. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Fitness centre
Laundry service
Business centre
Express check out
Free Wi-Fi
Air-conditioned
Storage available
The Grand Hyatt New York has 1,298 guestrooms including 43 suites and offers 60,000 square feet of meeting space. The hotel is conveniently connected to Grand Central Terminal and is in close proximity to New York's greatest attractions including Central Park, Broadway theaters, Times Square and world-class shopping. The Grand Hyatt New York has one restaurant and a 24-hour access business center and fitness center.
Overall 7.6 Good
Based on 3,105 reviews
All reviews
- All reviews
Excellent
8.0
Good
6.2
Pros: I liked the location, it was perfect. Near to all the main attractions of New York.
Excellent
10.0
Pros: the hotel was close to all the places I wanted to visit
Good
7.7
Pros: The location cannot be beat for fast access to everywhere in NYC.
Excellent
8.2
Pros: Staff was very pleasant and it was simple to extend an additional night.
Okay
5.7
Okay
4.8
Pros: Lobby
Excellent
10.0
Pros: Everything was great.
Good
6.0
Pros: I did like the location and the fast check in. Room service was nice and fast!
Good
7.4
Pros: Pretty standard hotel. Nothing outstanding about the hotel. The location is great and convenient to just about anything in New York
Excellent
8.0
Pros: Everything seemed to be fairly updated except the bed. The bathroom was nicely updated and everything operated on clear controls. Lobby is nice, interesting artwork.
Good
7.1
Okay
4.4
Pros: Location is great.
Good
7.7
Pros: Check-in was speedy and helpful. Employees very friendly. Location of the hotel is superb. I've always loved the Hyatt, because you can actually open your window and hear the sound of the city. Love the new place to get a snack or water in the lobby.
Excellent
8.0
Pros: When I checked in and gave the lady my Hyatt membership card she welcomed me and offered me a free upgrade. She was professional, friendly and thanked me for staying at the Hyatt. A very welcoming experience.
Okay
5.4
Pros: The location and lobby of the hotel are great. Unfortunately de sky bar was closed.
Excellent
8.0
Pros: The Hotel was Excellent, and specialy the Location and its very comfortable and luxury Hotel
Okay
5.6
Pros: The refurbished rooms are much better and much more stylist.
Excellent
8.0
Pros: The room was great and the employers were delightful and helpful.
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Cons: $self.cons
Mediocre
3.6
Pros: $self.pros
Okay
5.6
Pros: The location of the hotel is why I chose it.
Mediocre
3.6
Pros: Its location in central
Details
Reviews
Overall 7.6 Good
Based on 3,105 reviews
Cleanliness
7.7
Comfort
7.7
Location
9.1
Services
7.3
Staff
7.5
Value for money
6.7
8.0 Excellent
Pros:
Cons: The address
6.2 Good
Pros: I liked the location, it was perfect. Near to all the main attractions of New York.
Cons: For a four star hotel, it has no complimentary water or coffee in the room which most hotels got. Not much value for money.
10.0 Excellent
Pros: the hotel was close to all the places I wanted to visit
Cons:
7.7 Good
Pros: The location cannot be beat for fast access to everywhere in NYC.
Cons: The hotel is tried and outdated. The whole thing needs a complete makeover. Even the windows need additional insulation or replacement as the noise from traffic below is uncomfortable at times. The rooms feel tired and outdated, with weird old wall paper, leaky faucets, embarrassing old fiber-board armoires for closets and window trims which have rotted out.
8.2 Excellent
Pros: Staff was very pleasant and it was simple to extend an additional night.
Cons: Cost of marketplace!! Noise was easily heard in hallway.
5.7 Okay
Pros:
Cons: Our room was rough. Torn wallpaper, threadbare carpet, lights didn’t work right, etc... All said and done, we booked the room for a total of $375/night but in our opinion, not worth more than $200/night.
4.8 Okay
Pros: Lobby
Cons: Old mattresses
blood on towels in two different rooms
a/c broken
elevator smelled of urine
fridge broke and spoiled leftovers from 400 meal
10.0 Excellent
Pros: Everything was great.
Cons: not much!
6.0 Good
Pros: I did like the location and the fast check in. Room service was nice and fast!
Cons: I did not like that I got a $30 per day upgrade and the room was still real small. Got a view of the side of another. Also, no shuttle to airport. Housekeeping didn't give extra towels at checkin as requested online. Wish I hadn't upgraded!
7.4 Good
Pros: Pretty standard hotel. Nothing outstanding about the hotel. The location is great and convenient to just about anything in New York
Cons: The housekeeping department was bad. I called three times for towels one evening. They never came. Had to get them off the cart the next day. Question I asked at front desk and concierge kept getting passed around.
8.0 Excellent
Pros: Everything seemed to be fairly updated except the bed. The bathroom was nicely updated and everything operated on clear controls. Lobby is nice, interesting artwork.
Cons: The bed definitely needed to be replaced. The room also was difficult to work in as it only had a small table and the chair wasn't good for this task either. Toilet was so close to the vanity that I actually was forced over sitting on it.
7.1 Good
Pros:
Cons: Room layout was strange- wasted space and tiny bathroom. A low lamp over the couch that I kept running into - annoying.
4.4 Okay
Pros: Location is great.
Cons: Service was variable - guest requests were not fulfilled. The bathrooms were not as clean as they could be
7.7 Good
Pros: Check-in was speedy and helpful. Employees very friendly. Location of the hotel is superb. I've always loved the Hyatt, because you can actually open your window and hear the sound of the city. Love the new place to get a snack or water in the lobby.
Cons:
8.0 Excellent
Pros: When I checked in and gave the lady my Hyatt membership card she welcomed me and offered me a free upgrade. She was professional, friendly and thanked me for staying at the Hyatt. A very welcoming experience.
Cons:
5.4 Okay
Pros: The location and lobby of the hotel are great. Unfortunately de sky bar was closed.
Cons: The rooms, specially the bathrooms are dated.
8.0 Excellent
Pros: The Hotel was Excellent, and specialy the Location and its very comfortable and luxury Hotel
Cons:
5.6 Okay
Pros: The refurbished rooms are much better and much more stylist.
Cons: The only thing I missed in the room was a bath robe.
8.0 Excellent
Pros: The room was great and the employers were delightful and helpful.
3.6 Mediocre
Cons: uncleaned room, noisy room
5.6 Okay
Pros: The location of the hotel is why I chose it.
Cons: They could change the carpets in the rooms.
3.6 Mediocre
Pros: Its location in central
Cons: Room was awfully small. Bathroom was pathatic
The Grand Hyatt New York has 1,298 guestrooms including 43 suites and offers 60,000 square feet of meeting space. The hotel is conveniently connected to Grand Central Terminal and is in close proximity to New York's greatest attractions including Central Park, Broadway theaters, Times Square and world-class shopping. The Grand Hyatt New York has one restaurant and a 24-hour access business center and fitness center.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
The DoubleTree by Hilton Hotel Metropolitan - New York City is perfectly located at Lexington Avenue, at 51st Street, in the heart of Midtown Manhattan’s fashionable East Side. This iconic New York City hotel is steps from Park Avenue, Bloomingdale’s, Madison Avenue shopping, the United Nations, Central Park, St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan this landmark hotel has been restored to its former glory and is only steps from. Grand Central Terminal, Park Avenue and all major bus and subway lines are within walking distance. The hotel offers 764 guest rooms, including 22 suites, with in-room amenities that include a 37-inch flat-screen TV, cordless telephone and work desk with ergonomic chair set amid contemporary, sleek decor. Met Grill is the hotel’s restaurant, open for breakfast; Met Lounge is a trendy bar located in the lobby. Additional hotel amenities include complimentary 24-hour business center, complimentary 24-hour fitness center, room service, nail salon, barbershop, gift shop and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 12,000 sq. ft. of modern event space that includes a Ballroom, two boardrooms and two glass-enclosed Penthouses with balconies. Business travelers will be pleased with the hotel’s newly renovated accommodations and convenient location close to many Fortune 500 companies. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, the DoubleTree by Hilton Metropolitan Hotel places you in the center of Midtown Manhattan excitement. The hotel is 100 percent non-smoking. Self and valet parking are available. The hotel allows pets under 60 lbs. There is 24-hour Security onsite.
Overall 7.6 Good
Based on 2,035 reviews
All reviews
- All reviews
Good
6.5
Pros: The staff was VERY friendly and the hotel is located in a perfect location to walk to many different spots in the city. Nothing is longer than a 20 min walk
Excellent
8.0
Okay
5.4
Pros: Location was really good.
Good
6.0
Pros: We made our check in and receive the room key. The room that was given to us were for disable people. We made a complaint and the concierge said - as we made our reservation trough Expedia they will give us the room that they have. After we complaint again they change our room in the next day.
Mediocre
3.7
Pros: It's location.
Excellent
8.2
Pros: Decent hotel for travel to Manhattan. Overall good experience.
Excellent
8.0
Pros: The hotel is well located with easy access to the main NYC attractions. The staff is very friendly with a special mention to a manager called Sylvia, she was very kind and provided all the support to me and my wife to be accommodated and enjoy our weekend in NYC. There wasn't any signal of bed bugs, what was a concern due to the information from the other reviews that I had checked on Google. The noise inside the room is just what you can expect when you are visiting a city like NY.
Okay
4.5
Pros: The pillows will nice
Good
7.7
Pros: Location was central to Rock Plaza and Convenient Subway access to E and 4-5-6. Also the Hilton/Doubletree staff is always a plus.
Good
6.0
Pros: Clean linens
Good
7.7
Pros: Hotel well located, rooms a good size for a NYC hotel, and doorman staff helpful
Excellent
10.0
Pros: Location and price
Okay
5.3
Pros: New renovated reception area makes it more attractive.
Good
7.3
Pros: Very pleasant staff at check-in, loved the cookie.
Good
7.7
Pros: Friendliness of staff.
Good
7.7
Pros: Location
Good
7.7
Pros: Excellent location, quick service, helpful staff!
Good
6.0
Pros: the staff were very fiendly and accommodating. Steve in particular was great to us. The warm cookies on arrival were magic!!! Location of the hotel is magic, with the subway only 5 m across the road.
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Cons: $self.cons
Good
6.0
Pros: Convenient location.
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Cons: $self.cons
Good
7.6
Pros: Bed was very comfortable - A/C was was in good working order-- Hotel Staff were (especially for NYC) helpful and pleasant.
Mediocre
2.8
Pros: Sometime there was a Bellboy at the entrance to help with the luggage!!
Okay
5.2
Pros: Friendly and accommodating staff
Details
Reviews
Overall 7.6 Good
Based on 2,035 reviews
Cleanliness
7.7
Comfort
7.7
Location
9.0
Services
7.1
Staff
7.5
Value for money
7.0
6.5 Good
Pros: The staff was VERY friendly and the hotel is located in a perfect location to walk to many different spots in the city. Nothing is longer than a 20 min walk
Cons: The room felt like it wasn’t fully clean and the temperature was very warm and uncomfortable. Even when turning off the thermostat, the room stayed very warm and you didn’t even have the option to turn on the air conditioner to cool down the room because in these rooms they only having the option to warm in the winter and cool in the summer but I think that option should be up to the person staying in the room not the hotel.
8.0 Excellent
Pros:
Cons: Hotel is in need of renova, at least my room
5.4 Okay
Pros: Location was really good.
Cons: My room didn't have a/c and made it hard to sleep. No water pressure while taking a shower. Told the front desk and they acted like they didn't care.
6.0 Good
Pros: We made our check in and receive the room key. The room that was given to us were for disable people. We made a complaint and the concierge said - as we made our reservation trough Expedia they will give us the room that they have. After we complaint again they change our room in the next day.
Cons:
3.7 Mediocre
Pros: It's location.
Cons: Wouldn't accommodate us for early check in, neither the day off or the week before when I called to ask. Room never got cleaned. They had wrong information (address, phone number) attached to our reservation
8.2 Excellent
Pros: Decent hotel for travel to Manhattan. Overall good experience.
Cons: The room could have been a more upto date. The shower could definitely use some help.
8.0 Excellent
Pros: The hotel is well located with easy access to the main NYC attractions. The staff is very friendly with a special mention to a manager called Sylvia, she was very kind and provided all the support to me and my wife to be accommodated and enjoy our weekend in NYC. There wasn't any signal of bed bugs, what was a concern due to the information from the other reviews that I had checked on Google. The noise inside the room is just what you can expect when you are visiting a city like NY.
Cons: The room cleanliness could be improved a little bit. It's not bad but there's opportunity to do better.
4.5 Okay
Pros: The pillows will nice
Cons: The smell was chemically in the room, and there was no extra toiletries, so we ran out of toilet paper. When we tried to call down for more, the phone didn’t work so we had to walk down and wait a while in line for the only front desk attendant to be free. Just for more toilet paper.
7.7 Good
Pros: Location was central to Rock Plaza and Convenient Subway access to E and 4-5-6. Also the Hilton/Doubletree staff is always a plus.
Cons: The thermostat didn’t work and even after maintenance came by it remained inoperable. At least it didn’t drop below 70. Also, first morning the hot water for the shower was barely Luke warm. Fortunately, it warmed up to a comfortable temp during the next 2 days. Lastly, the bathroom looked like it needed work with clearly visible rust around some of the tub area, and water damage on the ceiling. Certainly, not what I would expect from a Doubletree.
6.0 Good
Pros: Clean linens
Cons: The room I booked online was not available.
Room needed some extensive repairs -- clear evidence of water damage in the bathroom.
7.7 Good
Pros: Hotel well located, rooms a good size for a NYC hotel, and doorman staff helpful
Cons: COULDN’T ADJUST THE TEMP OF THE ROOM - although it was very cold outside, the room was boiling. We had to open a window to get the temp down. Also, some deferred maintenance issues - bathroom door had peeling paint.
10.0 Excellent
Pros: Location and price
Cons: Nothing
5.3 Okay
Pros: New renovated reception area makes it more attractive.
Cons: One day iur room remained not cleaned.
7.3 Good
Pros: Very pleasant staff at check-in, loved the cookie.
Cons: No complaints.
7.7 Good
Pros: Friendliness of staff.
Cons: Cleaning service wasn't very punctual.
7.7 Good
Pros: Location
Cons: Taxes but no thotels fault
7.7 Good
Pros: Excellent location, quick service, helpful staff!
Cons: the gym is very hot and the ceiling of the gym is low.
6.0 Good
Pros: the staff were very fiendly and accommodating. Steve in particular was great to us. The warm cookies on arrival were magic!!! Location of the hotel is magic, with the subway only 5 m across the road.
6.0 Good
Pros: Convenient location.
7.6 Good
Pros: Bed was very comfortable - A/C was was in good working order-- Hotel Staff were (especially for NYC) helpful and pleasant.
Cons: No coffee maker in the room. (Though there's a Starbucks across the street)
2.8 Mediocre
Pros: Sometime there was a Bellboy at the entrance to help with the luggage!!
Cons: Every request had to be repeated 3-4 times
5.2 Okay
Pros: Friendly and accommodating staff
Cons: Room service only till 10pm
The DoubleTree by Hilton Hotel Metropolitan - New York City is perfectly located at Lexington Avenue, at 51st Street, in the heart of Midtown Manhattan’s fashionable East Side. This iconic New York City hotel is steps from Park Avenue, Bloomingdale’s, Madison Avenue shopping, the United Nations, Central Park, St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan this landmark hotel has been restored to its former glory and is only steps from. Grand Central Terminal, Park Avenue and all major bus and subway lines are within walking distance. The hotel offers 764 guest rooms, including 22 suites, with in-room amenities that include a 37-inch flat-screen TV, cordless telephone and work desk with ergonomic chair set amid contemporary, sleek decor. Met Grill is the hotel’s restaurant, open for breakfast; Met Lounge is a trendy bar located in the lobby. Additional hotel amenities include complimentary 24-hour business center, complimentary 24-hour fitness center, room service, nail salon, barbershop, gift shop and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 12,000 sq. ft. of modern event space that includes a Ballroom, two boardrooms and two glass-enclosed Penthouses with balconies. Business travelers will be pleased with the hotel’s newly renovated accommodations and convenient location close to many Fortune 500 companies. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, the DoubleTree by Hilton Metropolitan Hotel places you in the center of Midtown Manhattan excitement. The hotel is 100 percent non-smoking. Self and valet parking are available. The hotel allows pets under 60 lbs. There is 24-hour Security onsite.
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
A stay at The Mansfield Hotel places you in the heart of New York, within a 5-minute walk of Fred F. French Building and Town Hall. Featured amenities include limo/town car service, a computer station, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 29 reviews
Mediocre
2.0
Good
7.1
Pros: It was very clean
Excellent
8.5
Pros: Good hotel for sleeping, but too small to spend much time in. So, it's good if you plan to see the NYC sights. Has a nice reading room up front with free wifi. Have to pay for wifi in the room which is kind of odd. Room was clean and comfortable for sleeping. I wouldn't recommend the hotel for families with young children. Perfect hotel for touring NYC or watching a Broadway show.
Excellent
8.2
Pros: Charming, location is near shows and very central, interesting architectural details, great coffee from espresso machine in lobby and it's always available, nice to have two beds as I was traveling with my adult daughter, staff helpful and friendly
Good
7.7
Pros: I love the character and history of this show. I film like I am in a film noir movie with its library, the spiral staircase and the classic, old NY feel of the rooms. The only complaint I had was the staff. The first time I stayed, they greeted me with such a welcoming warmth and interest in me as an individual. It was lovely! This time, they had a rude woman working the front desk who was so cold--no smile, no eye contact, just the most basic robotic responses. Please Mansfield Hotel, you have such class, such character! Hire people who treat people with respect and friendliness! Because of her, I may be looking to stay elsewhere in the city next time.
Excellent
9.4
Pros: Location, staff, and amenities were fantastic. Highly recommended
Excellent
9.4
Pros: Location in the middle of everything. Friendly staff and nice rooms for boutique hotel.
Okay
4.5
Pros: The location mid-town was very convenient to my conference.
Mediocre
2.0
Pros: NOTHING
Excellent
8.5
Pros: Staff- especially Arijan (sp), were courteous and professional, very accomodating.
Excellent
8.0
Pros: great value, wonderful cozy old world flavor. Library with espresso machine and fireplace, beautiful marble staircases
Excellent
9.4
Good
7.6
Pros: The staff were helpful and very friendly, especially the bellman and the reception staff The hotel was very clean. The rooms and public areas were also excellently furnished.
Okay
5.6
Pros: Helpfullness of front desk staff and central location of hotel
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Cons: $self.cons
Good
6.0
Pros: staff attitude and promptness
Mediocre
2.0
Pros: nothing
Excellent
8.0
Pros: The location was perfect, our room very pretty
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Cons: $self.cons
Details
Reviews
Overall 7.6 Good
Based on 29 reviews
2.0 Mediocre
Pros:
Cons: It was a rather horrible experience. The room was small and dirty and nothing like what was advertised. The furniture was broken and it was facing a wall. The room next to mine had several people in it who were partying late into the night and even though I called the reception they refused to do anything about it. So there was shouting and music until after 2am. Probably one of the worst hotel i stayed at in a long time.
7.1 Good
Pros: It was very clean
Cons: Room was very small and the bed was small as well
8.5 Excellent
Pros: Good hotel for sleeping, but too small to spend much time in. So, it's good if you plan to see the NYC sights. Has a nice reading room up front with free wifi. Have to pay for wifi in the room which is kind of odd. Room was clean and comfortable for sleeping. I wouldn't recommend the hotel for families with young children. Perfect hotel for touring NYC or watching a Broadway show.
Cons:
8.2 Excellent
Pros: Charming, location is near shows and very central, interesting architectural details, great coffee from espresso machine in lobby and it's always available, nice to have two beds as I was traveling with my adult daughter, staff helpful and friendly
Cons: The room was cold and an engineer fixed our radiator, however, when temps hit the teens, you could feel cold air coming through the ac window unit. The shower tiles had some moldy grout.
7.7 Good
Pros: I love the character and history of this show. I film like I am in a film noir movie with its library, the spiral staircase and the classic, old NY feel of the rooms. The only complaint I had was the staff. The first time I stayed, they greeted me with such a welcoming warmth and interest in me as an individual. It was lovely! This time, they had a rude woman working the front desk who was so cold--no smile, no eye contact, just the most basic robotic responses. Please Mansfield Hotel, you have such class, such character! Hire people who treat people with respect and friendliness! Because of her, I may be looking to stay elsewhere in the city next time.
Cons: The rude, robotic woman at the front desk.
Please find someone who is friendly, interested. It's a boutique hotel. It is charming and the service should reflect that charm!
9.4 Excellent
Pros: Location, staff, and amenities were fantastic. Highly recommended
Cons: What didn't I like? The valet service through the hotel left trash from Subway in my car. Disappointed in that.
9.4 Excellent
Pros: Location in the middle of everything. Friendly staff and nice rooms for boutique hotel.
Cons: Free wifi in lobby only; paid wifi in rooms. Would have liked free wifi in rooms.
4.5 Okay
Pros: The location mid-town was very convenient to my conference.
Cons: Bedbugs. They moved me to a much better room, but I was not confident that it was bedbug free.
There was no way to make tea or coffee in my room. A huge drawback as far as I am concerned.
2.0 Mediocre
Pros: NOTHING
Cons: Double room was smaller than anything they've seen before. It was only one tiny bed [I even called them explaining they are sister and brother] and I believe it was a twin or maximum a queen- my brother was taller than the size of the bed-unacceptable. My closet is bigger than that bathroom and the building is remodeling so it looked terrible and they so bugs on the shower-real gross.
I payed the price of a 4 star hotel in Times Square and they told me they've been in more comfy hostels in Europe.
Staff was not accommodating at all and since my family does not speak English very well they did not offer to change to a decent room (for the price I payed).
I feel so bad for them and I feel scammed by this.
Ridiculous.
8.5 Excellent
Pros: Staff- especially Arijan (sp), were courteous and professional, very accomodating.
Cons: Bathroom is a little small....1 person max
8.0 Excellent
Pros: great value, wonderful cozy old world flavor. Library with espresso machine and fireplace, beautiful marble staircases
Cons: Unbelievable lack of attention to detail. This hotel could be soooo much better if they simply cared about details. The gym has had 3 of the 4 cardio equipment broken for over 6 months! The hallway carpets are worn, the paint is scuffed, gym towels usually absent, gym t.v. broken... I would happily pay 10% more at this hotel for better TLC. Sadly, it seems they are content to compete on price alone, in spite of having a gem of a property. Poor management, in my opinion.
9.4 Excellent
Pros:
Cons: no free wifi
7.6 Good
Pros: The staff were helpful and very friendly, especially the bellman and the reception staff The hotel was very clean. The rooms and public areas were also excellently furnished.
Cons: The bathroom was very small - It was not possible to sit on the toilet and close the door in room 803! also the bathroom floor was higher than the room, resulting in a cut foot on the first night
5.6 Okay
Pros: Helpfullness of front desk staff and central location of hotel
6.0 Good
Pros: staff attitude and promptness
Cons: lack of towels unacceptable
2.0 Mediocre
Pros: nothing
Cons: the room was disgusting: small, dirty, not comfortable at all !!!
8.0 Excellent
Pros: The location was perfect, our room very pretty
A stay at The Mansfield Hotel places you in the heart of New York, within a 5-minute walk of Fred F. French Building and Town Hall. Featured amenities include limo/town car service, a computer station, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Located in New York (Midtown), Vanderbilt YMCA is within a 10-minute walk of United Nations Headquarters and Chrysler Building. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.
Overall 7.2 Good
Based on 5,000 reviews
All reviews
- All reviews
Good
6.8
Pros: Location was good.
Okay
5.7
Pros: Location only was good inconvenience
Okay
4.8
Pros: I liked the in-room fridge, the proximity to the subway, and the workout facilities. These were the best things about the place.
Excellent
10.0
Pros: Humbly, please inform me about helping with movies about the future of the library. I have approached New York Public Library.
Humbly, please inform fully.
Excellent
10.0
Pros: Staff answered questions via email very quickly. Staff were very friendly. Room, shared bathroom and fadcilities were exceptionally clean. Very affordable. Excellent bang for the buck.
Excellent
10.0
Pros: Price and walking distance from
Good
7.4
Pros: Location was excellent
There was a doorman around the clock
Okay
5.7
Pros: I choose to stay at Vanderbilt YMCA because it is so convenient and yet does not cost hundreds of dollars a night.
Good
6.0
Good
7.7
Pros: Simple life, simple place, simple night.
Excellent
9.4
Pros: Reading
Excellent
9.7
Pros: The room was an efficiancy, small and neat, no need to spend too much time cleaning up!, the trip down the hall to use the bathroom gave me a chance to feel my feet after a long plane and train flight. The staff was nice and easy to talk to and I enjoyed the use of the facilities, particularly the swimming pooo!, Thanks for a Good Time!
Details
Reviews
Overall 7.2 Good
Based on 5,000 reviews
Cleanliness
7.2
Comfort
6.4
Location
9.0
Services
6.8
Staff
7.1
Value for money
7.2
6.8 Good
Pros: Location was good.
Cons: Nothing
5.7 Okay
Pros: Location only was good inconvenience
Cons: The staff and the facilities of the hotel was incomplete and for the class hostel it was so terrible. The room was tide and small no mirror no cabinet and etc just plce to sleep
4.8 Okay
Pros: I liked the in-room fridge, the proximity to the subway, and the workout facilities. These were the best things about the place.
Cons: I didn't like that the staff puts men in rooms next to the women's bathrooms and showers. I also really didn't like that the women's shower room didn't lock properly, which left women vulnerable during their shower time. I checked out after one night because that made me very nervous. The cleaning staff was loud, the front desk staff didn't care about the lock on the shower room door, and only one elevator was working.
10.0 Excellent
Pros: Humbly, please inform me about helping with movies about the future of the library. I have approached New York Public Library.
Humbly, please inform fully.
Cons: OK.
10.0 Excellent
Pros: Staff answered questions via email very quickly. Staff were very friendly. Room, shared bathroom and fadcilities were exceptionally clean. Very affordable. Excellent bang for the buck.
Cons: Staff did not answer phone calls. I tried several numbers and several times.
10.0 Excellent
Pros: Price and walking distance from
Cons:
7.4 Good
Pros: Location was excellent
There was a doorman around the clock
Cons: Showers were a little old
Carpets were quite dirty
5.7 Okay
Pros: I choose to stay at Vanderbilt YMCA because it is so convenient and yet does not cost hundreds of dollars a night.
Cons: After staying there several times over the past four years for up to a week at a time, I may change my mind if the quality continues to decline. Each time I've been, the services have gotten worse. I'm not talking about the 25 year old TVs that are so big they are a predominate feature in the room nor am I talking about the creakiness of the bunk beds when you turn over at night, nor the carpet that hasn't been changed in over a decade. I can live with these for three to six nights (our typical stay). I'm talking about asking for an extra pillow each day for two days and never getting it. I could understand if it was overlooked once but when I didn't get it the first night, I asked again and still didn't get it. In addition, our room was not made up one day until almost 5:00. One day the top bunk was not made up but the sheets just laid on the bed in a bundle. Another night the top bunk sheet was made but the blanket was not put on it. So I will try them again but if the quality of service and attitude of the staff continue to degrade we will not be back.
6.0 Good
Pros:
Cons: My room lights and a fire alarm tweeting caused me distress
7.7 Good
Pros: Simple life, simple place, simple night.
Cons:
9.4 Excellent
Pros: Reading
Cons: Facility failure
9.7 Excellent
Pros: The room was an efficiancy, small and neat, no need to spend too much time cleaning up!, the trip down the hall to use the bathroom gave me a chance to feel my feet after a long plane and train flight. The staff was nice and easy to talk to and I enjoyed the use of the facilities, particularly the swimming pooo!, Thanks for a Good Time!
Cons: Hard to keep the bathroom clean, I needed another blanket, and the heater was an air condititioner. I felt a bit chilly!
Located in New York (Midtown), Vanderbilt YMCA is within a 10-minute walk of United Nations Headquarters and Chrysler Building. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.
Pool
Spa
Fitness centre
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
The breathtaking views from our guestrooms are not the only thing we can boast of; enjoy a beverage at our lobby bar.Breakfast Buffet: $18.00 + taxes per person (6am-10:30am)
Overall 7.2 Good
Based on 38 reviews
Mediocre
2.0
Excellent
8.2
Pros: The staff were helpful and courteous, the room was comfortable and clean, the toiletries provided were excellent, the hotel decor is sort of Asian Noir that is both fun and tasteful, parking is very close and not expensive.
Excellent
8.0
Pros: Staff were incredibly helpful and nice
Okay
4.8
Pros: The location was perfect for our needs.
Okay
4.5
Pros: I like the fact the neighborhood had so many kids and a playground was a block up. The staff was nice and knowledgeable.
Okay
4.8
Pros: The bed was comfortable. Staff was helpful.
Excellent
8.0
Pros: The staff was amazing! We had loud neighbors in the adjacent room, I went to the desk and the issue was immediately resolved by placing us in a different room.
Our bartender recommend some incredible dining options.
Overall our stay was wonderful!
Excellent
8.0
Pros: Good value for Manhattan.
Okay
4.0
Okay
4.0
Pros: The bed was comfortable and there certainly were enough pillows. Room temperature was comfortable which meant the thermostat actually worked
Good
7.7
Pros: Pretty decent hotel. The location is right next to the FDR freeway entrance so do expect a little noise, but that didn't bother me because, after all, you are in New York City. I was still able to sleep. I felt like we were in a pretty decent area of the city and for the most part, it was a clean neighborhood where we didn't run into tourists everywhere. Staffs are pretty friendly, knowledgable, and helpful. We got the 2 beds deluxe room and that's more than enough room for 2 people. Beds were comfortable. They have a nice restaurant on the top floor and a bar next to the lobby that open til 4 am so we def took advantage of that! You're several blocks from the nearest subway station but that's ok, I needed the walk. I'll def book this hotel again.
Mediocre
2.0
Okay
4.7
Pros: Proximity to Sloan Kettering.
Okay
5.7
Okay
4.3
Pros: I like the view. I got the Queenboro bridge view. It is beautiful. The room design is also modern and clean.
Excellent
8.0
Pros: Upon arrival as a repeat guest, there was a very nice welcome back note from the manager as well as some candy. Very nice touch!
Okay
5.3
Pros: Nothing in particular.
Okay
5.6
Pros: very accessible
Good
6.0
Pros: good size of the rooms - nice and safe area - friendly staff
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Cons: $self.cons
Good
7.6
Pros: room was very nice, large, clean, perfect service every day
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Cons: $self.cons
Okay
4.8
Pros: Ease of check-in; staff were attentive when required
Excellent
8.0
Pros: Pleasant staff, surprisingly spacious, handsome room, 21st- floor bar/restaurant with fabulous views, interesting neighborhood,restaurants.
Details
Reviews
Overall 7.2 Good
Based on 38 reviews
2.0 Mediocre
Pros:
Cons: dirty, everything is old. The staff are not helpful. The hotel lobby is disgusting. Pet hospital right next to the hotel
8.2 Excellent
Pros: The staff were helpful and courteous, the room was comfortable and clean, the toiletries provided were excellent, the hotel decor is sort of Asian Noir that is both fun and tasteful, parking is very close and not expensive.
Cons: Dearth of outlets in the room. No valet parking. Must check prices on provided extras since, though comprehensive, they are quite pricey.
8.0 Excellent
Pros: Staff were incredibly helpful and nice
Cons: The room was not very clean. It could have been worse but there was mildew in the shower. A used k-cup in the Kuerig. The toilet and visible dust and debris all along the bottom edges and along the tank lid. Overall it wasn’t bad for the price especially being in Manhattan. I would stay here again but would definitely bring some Lysol wipes.
4.8 Okay
Pros: The location was perfect for our needs.
Cons: The shower and sink needed maintenance, they leaked and were hard to use. The room was very small. The hotel was more worried about the mini bar and trying to charge us for things we did not want or use than they were about anything else. Wifi in room is not free.
4.5 Okay
Pros: I like the fact the neighborhood had so many kids and a playground was a block up. The staff was nice and knowledgeable.
Cons: The hotel is position by a bridge. The hotel does offer parking but in a crappy garage a block up from the hotel. The hotel could be nice if the owner would throw away old worn out furniture. The hotel is weird and please don't get a standard room
4.8 Okay
Pros: The bed was comfortable. Staff was helpful.
Cons: Lobby is a bit awkward, bathrooms say for employees only, the staff was really nice though.
Restaurant wasn't open on a Friday night.
I won't stay there again
8.0 Excellent
Pros: The staff was amazing! We had loud neighbors in the adjacent room, I went to the desk and the issue was immediately resolved by placing us in a different room.
Our bartender recommend some incredible dining options.
Overall our stay was wonderful!
Cons:
8.0 Excellent
Pros: Good value for Manhattan.
Cons: The shower door. Imagine a two piece glass door where one piece has been removed.
4.0 Okay
Pros:
Cons: Upon arrival I was informed that there was no room for me. They sent me down to the marcel hotel on 24th street. Was given the option to return to Bentley the next day or if I liked the marcel then I could stay there instead. Great room at the marcel ( first it was one bed which didn't work for me then they found me one with two beds). Next day I tell them I would stay there as the room was perfect they informed me that they had to move me to another room. They also informed me the rate was higher... MUCH HIGHER than the kayak rate. Obviously I vehemently disagreed and demanded I stay in the same room I spent the night before. To which I was told I "didn't understand the hospitality business" and needed to still move. I then questioned their hospitality. Long story short after much arguing the rate did not change but I reluctantly changed rooms (not as nice as the original room) and then went on to enjoy the rest of my time in nyc.
4.0 Okay
Pros: The bed was comfortable and there certainly were enough pillows. Room temperature was comfortable which meant the thermostat actually worked
Cons: Did not like the fact there was no refrigerator. If people were in the rooms on either side you could hear their conversations. People would come in after midnight and be talking in their room and that would wake me out of a deep sleep. The chest drawer would not stay closed. Certainly that was something that should have been taken care of. Housekeeping left much to be desired. Towels were a big problem, so I just took several at a time and didn't have housekeeping come into the room. Even if they came in, they didn't leave enough washcloths and hand towels.
7.7 Good
Pros: Pretty decent hotel. The location is right next to the FDR freeway entrance so do expect a little noise, but that didn't bother me because, after all, you are in New York City. I was still able to sleep. I felt like we were in a pretty decent area of the city and for the most part, it was a clean neighborhood where we didn't run into tourists everywhere. Staffs are pretty friendly, knowledgable, and helpful. We got the 2 beds deluxe room and that's more than enough room for 2 people. Beds were comfortable. They have a nice restaurant on the top floor and a bar next to the lobby that open til 4 am so we def took advantage of that! You're several blocks from the nearest subway station but that's ok, I needed the walk. I'll def book this hotel again.
Cons: No free wi-fi, unless you wanna hang out in the hotel lobby, and who wants to do that after a long day in the city. Most standard hotels, even the cheap motels, comes with free wi-fi. Shower door was a bit weird but I got it down after second day to prevent getting water everywhere on the bathroom floor.
2.0 Mediocre
Pros:
Cons: Rooms to small , service horrible . Not a place to stay for vacation or business .
4.7 Okay
Pros: Proximity to Sloan Kettering.
Cons: They gave me a room that already had people in it.
5.7 Okay
Pros:
Cons: The location of the hotel is not exactly near to any convenient stores.
4.3 Okay
Pros: I like the view. I got the Queenboro bridge view. It is beautiful. The room design is also modern and clean.
Cons: I had problem with the restroom. The toilet bowl was clogged up while I stayed. It was really bad and I was in hurry to go out in the Morning. I had to use the restroom on the way. I am not sure if they check and make sure everything in use condition before the guest checking in. The wifi is not free.
8.0 Excellent
Pros: Upon arrival as a repeat guest, there was a very nice welcome back note from the manager as well as some candy. Very nice touch!
Cons: Only one complaint, bathroom is a bit small.
5.3 Okay
Pros: Nothing in particular.
Cons: The room (on the 13th floor) was extremely noisy. Ambulance sirens and car horns kept me awake through the entire staying.
5.6 Okay
Pros: very accessible
Cons: the lifts were very slow
6.0 Good
Pros: good size of the rooms - nice and safe area - friendly staff
7.6 Good
Pros: room was very nice, large, clean, perfect service every day
4.8 Okay
Pros: Ease of check-in; staff were attentive when required
Cons: There was a lack of hot water to my bathroom, and there was some hotel infrastructure noise very near my room.
8.0 Excellent
Pros: Pleasant staff, surprisingly spacious, handsome room, 21st- floor bar/restaurant with fabulous views, interesting neighborhood,restaurants.
Cons: In fact, there wasn't.
The breathtaking views from our guestrooms are not the only thing we can boast of; enjoy a beverage at our lobby bar.Breakfast Buffet: $18.00 + taxes per person (6am-10:30am)
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at The Roosevelt Hotel, New York City, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Grand Central Terminal. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 29999 square feet (2787 square meters), including conference space.
Overall 7.1 Good
Based on 4,751 reviews
All reviews
- All reviews
Okay
4.0
Pros: Location
Okay
5.4
Pros: The lobby is lovely.
Mediocre
2.8
Pros: The location was the only thing Myself and my family enjoyed!
Good
7.1
Pros: The staff at The Roosevelt Hotel was great! There wasn’t a single staff member that was not friendly and willing to help with anything you may need.
Good
6.2
Pros: Location is excellent
Beautiful foyer
Clean rooms
Excellent
10.0
Pros: Breakfast was very nice.
Excellent
9.1
Pros: Due to the busy Christmas Season the only complaint was getting an elevator. But we had the same problem in Bloomingdales & Saks. They all took forever. Other than that, hotel was great. Room was large & clean!
Excellent
8.5
Pros: location
Okay
4.5
Pros: Location
Excellent
8.0
Pros: Close proximity to Grand Central Station, Time Square, Rockefeller Center.
Good
6.2
Mediocre
3.7
Pros: Location is great Lobby is impressive
Details
Reviews
Overall 7.1 Good
Based on 4,751 reviews
Cleanliness
7.2
Comfort
7.1
Location
9.0
Services
6.5
Staff
7.3
Value for money
6.3
4.0 Okay
Pros: Location
Cons: Tired décor, no basics, such as make your own tea or coffee in your room.
Lost a day waiting for lifts
5.4 Okay
Pros: The lobby is lovely.
Cons: The front desk staff seemed very annoyed and were not welcoming. There were a lot of extra fees. The bathrooms are set to be remodeled but haven't been done yet so everything looks old and cheap.
2.8 Mediocre
Pros: The location was the only thing Myself and my family enjoyed!
Cons: Customer service (bell boys were RUDE, waiter in restaurant TOOK 45 Mins to get 2 drinks=terrible, doormen said I couldn’t touch the luggage cart. He said it’s like a doctor and their specialty... ok. Because ousjing a cart requires expertise and peoples lives are
For sure in his hands..), tiny room but ok, beds were terrible, view bad, bathroom extra tiny & needs update, shelf & toilet paper holders were both at a a terrible angle and couldn’t be used. I would stay somewhere else!
7.1 Good
Pros: The staff at The Roosevelt Hotel was great! There wasn’t a single staff member that was not friendly and willing to help with anything you may need.
Cons: The hotel needs to renovate the hotel room bathrooms. Specifically, the tile in the bathtubs needs to be ripped out and the noticeable mold needs to be addressed.
6.2 Good
Pros: Location is excellent
Beautiful foyer
Clean rooms
Cons: Humility in room
Air conditioning not working well
Charged my credit card again even though room was already prepaid
10.0 Excellent
Pros: Breakfast was very nice.
Cons: Business center should be no charge for people staying at the hotel
9.1 Excellent
Pros: Due to the busy Christmas Season the only complaint was getting an elevator. But we had the same problem in Bloomingdales & Saks. They all took forever. Other than that, hotel was great. Room was large & clean!
Cons: Elevators were too slow due to crowds on them.
8.5 Excellent
Pros: location
Cons: room a bit worn
facility fee
4.5 Okay
Pros: Location
Cons: Cost.
8.0 Excellent
Pros: Close proximity to Grand Central Station, Time Square, Rockefeller Center.
Cons: Bathrooms are very small because it is an older hotel
6.2 Good
Pros:
Cons: The breakfast too expendive, the bathroom too small
3.7 Mediocre
Pros: Location is great Lobby is impressive
Cons: Room was completely outdated
Bathroom was ridiculously small with cobbled together fixtures
No response from staff after initial complaint
Stay away from this place Way to many other choices
With a stay at The Roosevelt Hotel, New York City, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Grand Central Terminal. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 29999 square feet (2787 square meters), including conference space.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
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