Location is very central, across the road from a tube station and right next to Oxford St for shopping.
Room was small, perfect for travelling as only really in the room to sleep. Was disappointed that the pool was shut for renovations while I was staying as I wasn't aware of this when booking.
The location was the only positive.
The room was about the size of a closet, and everything smelled.
Food location staff , all works well , I would love to go back but when all the work is done so it'll be that bit more comfortable for me
The hotel lifts were very slow and 2 was not working at all , also there was work being done for the new reception area ! As I have sciatica very bad , It was very difficult using the stairs and temporary steps the hotel put in place !
We went on a weekend away because he had tickets to see Harry Potter and the cursed child, which the hotel was a short five minute walk away which was great for me and my friend to get there as it was over 2 nights.
However we were never informed that there was to be building works happening throughout February. This resulted in there being no room for a reception desk and little to do in the hotel as everything was cordened off. As for the rooms, they were small and dated, they also didn't have much of a blind for the windows. As there has been a neon lit build finished across the street from the hotel, the room was lit up all night. To add to this there was a false fire alarm at 4am in the morning which no one came to inform us about but we could barely hear it from our room. The shower cubicle was really small with a really powerful shower that wasn't pleasant and to top everything we had a cockroach crawl into our room just before our departure that resided under our bed. All in all multiple things went wrong with our stay and I wouldn't recommend.
Too Many Issues
Location and cleanliness are the only positives about my stay.
Poorly operating lifts. Bathroom so small. TV inoperable. WiFi requires £5 payment daily by purchasing a code from a vending machine. Long lines at check in. Long line at luggage check/collection. Never again!
Spent about a week in London and stayed at the St. Giles. No regrets. Close to the West End action and much cheaper than some in the area. This hotel is also frequented by bus tours - Ugh. The room was good though small (almost Japanese hotel room small). We did not partake of their restaurants and went to a much, much better buffet down the street for breakfast. Concierge staff was very helpful
we had a great visit. The staff was impeccably polite and helpful.
the elevator situation was pretty bad. I don't know if some of the lifts weren't functioning or what, but we ended up taking the stairs most of the time
Located in London (London City Centre), St Giles London - A St Giles Hotel is within a 10-minute walk of University of London and The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms.
Based on 20,481 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.