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|"Very helpful staff, excellent location."||(in 126 reviews)|
|"Excellent staff, beautiful building, good breakfast"||(in 175 reviews)|
|"Great place, friendly staff, cool atmosphere."||(in 232 reviews)|
|"The room had bad smell"||(in 75 reviews)|
|"Slightly disappointed all public areas were not completed by opening day i.e."||(in 3 reviews)|
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Beautiful Old Building Needs an Interior Facelift
The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.
The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.
Very small room
Old stile nice people, good food
Very very small room, breakfast needs more item
Good location. Historic building with attractive public spaces. Good shower with adequate water pressure.
Although my room charges were fully prepaid, the front desk clerk insistent on selling me breakfast, which I did not want, and in putting a 50 pound per day hold on my credit card, even though I said I was not going to use any of the hotel's restaurants. Difficult to get into the room because a large cupboard had been situated directly insider the door, almost blocking the passageway into and out of the room.
Favourite London Hotel destination
I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant.
I couldn't stay longer!!
A Fine Old Hotel in Central London
Excellent location with easy access to both Russell Square and Holborn Tube stations. Lots of very good local pubs and eateries and only minutes away from the British Museum. My room was fairly large by English standards with a very nice bathroom and very comfortable bed. An excellent breakfast with a good selection of both cooked and cold items was available and included in the room rate.
My stay was short so didn't note any problems whatsoever.
The Kimpton Fitzroy Hotel is a boutique hotel in the heart of London, just steps away from the Tube. Rooms feature refrigerators, a flat-screen television for in-room entertainment, fitness equipment, and bath amenities. In addition, there are pet-friendly guest rooms making a trip with the dog simple. With beautiful views of the city, it is easy to relax in luxury at The Kimpton Fitzroy Hotel.
A business center is offered with printers, computers, and on-site fax for use any time both day and night. A fitness center is available and features a selection of strength training equipment, cardio equipment, and treadmills. There are on site amenities to make your stay simple including concierge services.
While staying, guests can begin the morning with a fresh craft coffee drink from Burr and Co. Enjoy dining at Neptune Restaurant for locally sourced Seafood and oysters and gather with friends for signature cocktails made with unique ingredients at Fitz's. Go on a culinary journey beyond the hotel and experience a variety of cuisine from every corner of the globe.
Guests are urged to explore everything the city has to offer from Picadilly Circus for upscale boutiques and eclectic shops. Visit many famous attractions including Big Ben, The Buckingham Palace, and the Tower of London. Stroll through Hyde Park and then head to Camden Market for vintage clothes, trinkets, and a vibrant art scene. Tour the many historic neighborhoods from Notting Hill to Kensington and end the evening in comfort at The Kimpton Fitzroy Hotel.
based on 2,063 reviews
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Most popular landmarks
- British Museum 353 m
- Somerset House 1.4 km
- Piccadilly Circus 1.5 km
- National Gallery 1.5 km
- Southbank Centre 2 km
- London Eye 2.2 km