|Distance to city centre||3.7 km|
|Nearest airport||London Heathrow|
|Distance to airport||26.8 km|
|club lounge||in 88 reviews|
|comfortable bed||in 237 reviews|
|excellent hotel||in 227 reviews|
|great location||in 632 reviews|
|lovely room||in 542 reviews|
|room was very small||in 566 reviews|
|staff were excellent||in 447 reviews|
|tower bridge||in 259 reviews|
|view from the room||in 701 reviews|
|view of the thames||in 93 reviews|
View was amazing, great location
Had a problem with A/C quickly supplied a fan.
Frig in room.
The location of this hotel is unbelievable! It literally sits right on the Thames river, and the view of the Tower bridge is stunning!! Not to mention it’s incredibly beautiful on the inside, it has fantastic amenities and the restaurant inside is wonderful! It’s also a very simple walk across the bridge to the other side to get to the Tower of London and a plethora of other restaurants and shopping venues. The cost was incredibly low for what type of hotel this is, and I will absolutely recommend anyone to stay here for a gorgeous and accessible view of London!!
The parking garage is relatively small, so if you’re driving in your own car on the weekend, be aware. We had a hard time parking.
Noise from wedding music way after midnight. Slow check in and check out
They aren’t kidding when they say “your room has a view!”
I began laughing and celebrating my good fortune the minute I opened the door to my room at the Tower Hotel. The wall opposite the door had a large picture window with the most incredible view of the wharf and Tower Bridge! I couldn’t believe how wonderful the location of this hotel was and how nice my room was. A short walk to the bridge itself, the Tower of London was next door. A short walk to the Tube station and a sightseeing boat that boards in front of the hotel. Friendly, competent hotel staff and a comfy room. You’d think it would be noisy so close to the bridge, but not a problem. Good blackout curtains too! Great stay!
Hotel breakfast was fine, but there are also good options on St. Katherine’s Docks just behind the hotel. There is also a Tesco store and a Starbucks for even more options. Both are within the block of the hotel.
Uncomfortable ironing board
The location and views provided by The Tower are perfect for touring London!
Modern version of hell
crazy hot place , slow elevators , old and stinky place , did not we say hell ?
Significant amount of outside noise, at second floor level. Beds very uncomfortable.
Nice service and awesome view but the hotel is out
the view of the tower extremely nice service (besides check in) proximity to a supermarket, tube
the room is outdated and clearly needs painting job the hotel lobby smells! the room is very small
I would never recommend or go back to this hotel. Horrible value should have stayed at the Four Seasons for an extra 50.00 a night
This was one of the worst hotel experiences I've had in a very long time. The hotel was very poorly represented about who they are as a brand, quality of hotel, and by far not valued at 4 or 5 stars as they claim to be. Our first room was a deluxe with tower view. The carpet had tears in it, we had a leaky faucet, and later that evening we discovered the air conditioning didn't work. After many discussions with the front desk their solution was to move us to a twin bed room and put a fan in the room to cool it down. While moving our bags at 11;30 PM the bellman told us this happens quite often and they don't have maintenance on staff anymore. Having worked in hospitality and hotels all my career this is a clear sign to me that the hotel doesn't value their service levels. When having a hotel of over 700 rooms without maintenance on staff you're going to consistently have unhappy customers with service failures. I urge them to put this job back on payroll as it will help your service records considerably. After 3 phone calls the manager on duty Marga was helpful and compd breakfast and upgraded us to a suite the next night. These are all nice but it seemed like we were having to explain to them they needed to do something rather than them being apologetic about the horrible situation of our room and the huge inconvencice.
The air conditioning not working and the room needing some updating
The Tower Hotel features several amenities. Among these amenities is access to a fitness center. This fitness center includes a gym and a workout room that enables guests to exercise and maintain their figure while they're away from home. Other amenities include a restaurant, a bar, a lounge and a banquet room. There's a concierge at the front desk who's ready to provide aid and guidance whenever necessary. The staff is multilingual and the property is completely smoke-free and wheelchair accessible. At the Tower Hotel, visitors have access to meeting rooms, conference facilities and a business center, which may be ideal for business travelers. Other services include laundry service, dry cleaning and room service. Every room at the Tower Hotel has free high-speed internet so that guests can surf the web on their computers, laptops, smartphones or other electronic devices. Each room also has a flatscreen TV with Freeview channels, which gives visitors the chance to enjoy entertainment. Every room is wheelchair accessible and smoke-free, too. Also, every room has air conditioning so that guests can remain cool and comfortable during their stay. The Tower Hotel is close to numerous lively destination. For instance, popular restaurants like Tom Simmons - Tower Bridge, Emilia's Crafted Pasta, Cantina del Ponte and The Anchor Tap are minutes away from the hotel's front door. Also, attractions like Tower Bridge, Tower of London, Ceremony of the Keys and St. Katharine Docks are nearby, too. Lastly, London City Airport and Heathrow Airport are close to the hotel, while train stations like Gallions Reach and Tower Hill are minutes away.
Based on 11,773 reviews
Policies vary by room type and provider.
Tower Hamlets is known for: Asian cuisine, multicultural, flower marketsMore
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|London City||8.5 km|
|London Heathrow||26.8 km|
|London Wapping||0.5 km|
|London Fenchurch Street||0.6 km|