Overview

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Strand Palace Hotel

372 Strand, London, WC2R 0JJ, United Kingdom
+44 207 379 4737

$175+

Overall guest ratings

8.0/10 Good
based on 13,151 reviews

Review highlights

  • 9.8
  • 8.5
  • 4.8
  • 4.4

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Welcoming guests since 1909, the Strand Palace Hotel is surrounded by the best London has to offer. Set on the Strand in the heart of the capital's West End, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames.

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    Strand Palace Hotel

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    • Facilities for disabled guests
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 13,151 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "90% thought it was easy to get to the train station."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% said the concierge service was amazing."
      7.7 "Housekeeping was great, according to 77%."
      7.4 "74% were happy with the room service."
      8.6 "Hotel security was great, thought 86%."
      8.6 "86% said the recreation staff was great."
    • 7.5 "Good breakfast."
    • 6.2 "Internet is average."
    • 4.8 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      4.1 "59% criticized the plain hotel."
    • 4.4 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.2 "58% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      4.1 "Air conditioning was criticized by 59%."
      2.9 "For 71%, the rooms looked old."
      2.3 "77% criticized the small bathroom."
      3.6 "64% found problems with the furniture."
      3.5 "65% were disappointed with the minibar."
      3.6 "64% were unhappy with the view."
      3.0 "70% were unsatisfied with the kitchenette."
    • 3.3 "Not very comfortable."
      1.7 "83% said rooms were small."
      3.9 "61% thought it was too noisy."
      4.1 "Air conditioning was criticized by 59%."
      2.3 "77% criticized the small bathroom."
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    Overall rating

    8.2 Excellent
    based on 6,838 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% said the concierge service was amazing."
      7.7 "Housekeeping was great, according to 77%."
      7.4 "74% were happy with the room service."
    • 7.4 "Good breakfast."
    • 5.9 "Internet is average."
    • 5.3 "Vibe was decent."
      5.9 "Only 59% thought, the hotel was stylish."
    • 4.4 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      3.7 "63% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      4.2 "Air conditioning was criticized by 58%."
      2.7 "For 73%, the rooms looked old."
      2.2 "78% criticized the small bathroom."
      3.5 "65% were disappointed with the minibar."
      3.5 "65% were unhappy with the view."
      3.4 "66% found problems with the furniture."
      3.9 "61% thought the tv was sub-standard."
    • 3.4 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      4.1 "59% thought it was too noisy."
      4.2 "Air conditioning was criticized by 58%."
      2.2 "78% criticized the small bathroom."
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    Overall rating

    8.1 Excellent
    based on 2,104 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "Housekeeping was great, according to 77%."
      8.6 "86% said the concierge service was amazing."
    • 8.0 "Breakfast is good."
    • 6.0 "Internet is average."
    • 4.6 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      4.0 "60% criticized the plain hotel."
    • 4.4 "Rooms are not good."
      2.2 "78% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      3.8 "Air conditioning was criticized by 62%."
      2.6 "For 74%, the rooms looked old."
      3.8 "62% found problems with the furniture."
      2.6 "74% criticized the small bathroom."
      3.6 "64% were disappointed with the minibar."
      3.3 "67% were unhappy with the view."
    • 3.4 "Not very comfortable."
      2.2 "78% said rooms were small."
      3.9 "61% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
      2.6 "74% criticized the small bathroom."
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    Overall rating

    7.0 Good
    based on 789 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.4 "84% said the concierge service was amazing."
    • 7.1 "Good breakfast."
    • 6.2 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 6.0 "Average value."
    • 4.6 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 3.4 "Rooms are not good."
      1.4 "86% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      4.5 "55% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      4.1 "Air conditioning was criticized by 59%."
      3.5 "65% found problems with the furniture."
    • 2.0 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      3.1 "69% thought it was too noisy."
      4.3 "57% didn't like the uncomfortable beds."
      4.1 "Air conditioning was criticized by 59%."
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    Overall rating

    7.9 Good
    based on 3,419 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      9.3 "93% liked the proximity to shopping."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.5 "85% said the concierge service was amazing."
      7.6 "Housekeeping was great, according to 76%."
      7.4 "74% were happy with the room service."
    • 7.1 "Good breakfast."
    • 6.2 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 4.5 "Rooms are not good."
      1.6 "84% said rooms were small."
      4.4 "56% complained about the bathroom."
      4.1 "Air conditioning was criticized by 59%."
      1.3 "87% thought they were poorly maintained."
      2.9 "For 71%, the rooms looked old."
      2.4 "76% criticized the small bathroom."
      3.5 "65% found problems with the furniture."
      3.7 "63% were disappointed with the minibar."
      3.5 "65% were unhappy with the view."
      4.0 "60% thought the tv was sub-standard."
    • 4.3 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      4.0 "60% criticized the plain hotel."
    • 3.4 "Not very comfortable."
      1.6 "84% said rooms were small."
      3.3 "67% thought it was too noisy."
      4.1 "Air conditioning was criticized by 59%."
      2.4 "76% criticized the small bathroom."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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