Swissotel Chicago

4 stars
323 East Wacker Drive, Chicago, IL 60601, United States
Chicago, IL
8.6
Very good
based on 2286 reviews
2,286 reviews
Wed 24/9
-
Thu 25/9
1 room, 2 guests
Deals from
$172
/Cheapest rate per night
Room type
Provider
Nightly total
Classic room
$172
Resort Room
$198
King room
$207
79 more Swissotel Chicago deals
79 more Swissotel Chicago deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Swissotel Chicago offers contemporary accommodation in Chicago and is within walking distance of Randolph Wabash Railway Station. It also provides an indoor pool and a sauna.

There are a variety of facilities available to those staying at Hotel Swissotel Chicago, including an express check-in and check-out feature, valet parking and a 24-hour reception. Airport transfers, a dry cleaning service, babysitting/child services and a laundry service are available on enquiry.

Recently refurbished, Swissotel has 661 luxury rooms. Wireless internet access and a refrigerator can also be found in each.

Swissotel Chicago's in-house restaurant offers a hassle-free option for guests wanting to dine in. Alternatively, there is a large range of international restaurants nearby.

Swissotel Chicago Hotel is also moments from the area's popular establishments, and the Michigan Avenue Bridge and Millennium Park are a 10-minute walk away. Magnificent Mile and Clark-Lake Railway Station are within a 20-minute walk.

8.6
Very good rating
Based on 2,286 verified guest reviews

Latest deals for Swissotel Chicago

Wed 24/9
Thu 25/9
Classic room
bed type unknown
$172
nightly with fees
bed type unknown
$220
nightly with fees
1 king bed
$240
nightly with fees
Resort Room
bed type unknown
$198
nightly with fees
bed type unknown
$270
nightly with fees
Premier Room
1 king bed
$880
nightly with fees
Standard Room
bed type unknown
$250
nightly with fees
bed type unknown
$266
nightly with fees
bed type unknown
$363
nightly with fees
King room
bed type unknown
$207
nightly with fees
1 king bed
$369
nightly with fees
1 king bed
$376
nightly with fees
Double room
1 twin bed
$219
nightly with fees
2 double beds
$437
nightly with fees
2 double beds
$454
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Swissotel Chicago

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Wi-Fi (surcharge)
  • Internet
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

General

  • River view
  • Family rooms
  • Seating area
  • Sofa
  • Lake view
  • Landmark view
  • Telephone
  • Carpeted
  • City view
  • Storage available

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Accessible by lift
  • Hypoallergenic
  • No smoking
  • Upper floors accessible by lift

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Dining

  • Wine glasses
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Things to do

  • Gift shop
  • Beach access
  • Bicycle hire
  • Pool table

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Babysitting/child care services (surcharge)

Outdoor

  • Garden

Fitness

  • Fitness centre

Reviews of Swissotel Chicago

8.6
Very good
2286 verified ratings
Wonderful
1389
Very good
356
Good
197
Okay
96
Fair
106
Mediocre
39
Poor
101

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, comfortable rooms, and helpful staff. However, some reviews highlighted issues with cleanliness and additional fees that detracted from their overall experience.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness3 out of 10
Sort by:Most recent

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All reviews

4.0
Mediocre
Daniel, Aug 2025
The urban experience fee feels totally made up and a way to fleece guests. It soured me on the experience and made me feel like I was just there to squeeze more money out of me. The hotel was fine, but the nickel-and-diming gave me a negative perception of this hotel
10
Wonderful
Steven, Nov 2024
For early check-in they charge $100. That’s ridiculous especially when they were half full. Plus charging for bottled water in room is also gouging.
10
Wonderful
Anonymous, Jun 2021
Pros (+) The room was clean, the views were spectacular, and the shower head was the best ever. The kind of place where you want to take their shower products home with you afterwards!
Cons (-) We stayed in a double queen room. The beds were more like full sized just FYI If you’re trying to squeeze two adults in each bed
10
Wonderful
Kelley, Jun 2021
Pros (+) Staff nice. Enjoyed grab and go food area. Amazing view from my room 1505
Cons (-) Wifi did not work at any point. Sometimes front desk lines long.
10
Wonderful
Lauren, Oct 2020
Pros (+) Clean, spacious room. We had a great view.
9.1
Wonderful
Steve, Aug 2020
Pros (+) Corner PREMIER rooms had unbeatable views of the river, downtown and the lake.
10
Wonderful
Shyaine, Jul 2020
Pros (+) Swissotel is located perfectly by everything! Clean, comfort, room 3401 has a PERFECT view!! Staff was excellent!!
10
Wonderful
Carlotta, Jul 2020
Pros (+) View was amazing and great location!
5.7
Fair
Rana, Dec 2019
Pros (+) Location and views
Cons (-) There was no hot water, staff were not helpful. I never experienced this at anywhere before. there was no hot water for shower and had to check out with no shower!
10
Wonderful
Anonymous, Jul 2019
Pros (+) Location, view of navy pair and the room was clean!

Location

323 East Wacker Drive, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge0.4 km
  • Millennium Park0.5 km
  • Chicago Theater0.7 km
  • Art Institute of Chicago0.9 km
  • Magnificent Mile0.9 km
  • Michigan Avenue0.9 km
  • Museum of Contemporary Art1.1 km
  • Grant Park1.3 km
  • Navy Pier1.4 km
  • Chicago Board of Trade Building1.5 km
  • River North1.6 km
  • Willis Tower1.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Swissotel Chicago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Swissotel Chicago

  • How long should you stay at Swissotel Chicago? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Swissotel Chicago

  • Where is Swissotel Chicago located?

    Swissotel Chicago is located at 323 East Wacker Drive in Loop, 1.4 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to Swissotel Chicago.

  • When is check-in time and check-out time at Swissotel Chicago?

    Check-in time is 15:00 and check-out time is 12:00 at Swissotel Chicago.

  • How far is Swissotel Chicago from the airport?

    Swissotel Chicago is 15.3 km from Chicago Midway.

  • How does KAYAK find such great Swissotel Chicago hotel deals?

    KAYAK scours the web for all room deals available at Swissotel Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Swissotel Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Swissotel Chicago.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.2
1.4 km
Chicago Midway
15.3 km

Everything you need to know for your stay in Chicago

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