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Swissotel Chicago

Swissotel Chicago

8.4
Excellent

Based on 11,789 reviews
 
323 East Wacker Drive, Chicago, IL 60601, United States
  +1 312 565 0565
Swissotel Chicago - Chicago, IL, United States
Fri 17/8
Sat 18/8
Compare vs KAYAK |
Priceline $142
Prestigia $151
LMT Club $151
Priceline
per night
Prestigia
per night
LMT Club
per night

Rooms

Fri 17/8
Sat 18/8

King rooms

$199+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$199 per night
IMAGE
King bed
$231 per night
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King bed
$240 per night
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King bed
$240 per night
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King bed
$240 per night
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Unknown
$240 per night
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Unknown
$240 per night
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King bed
$255 per night
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King bed
$399 per night
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King bed
$401 per night
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King bed
$442 per night
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King bed
$578 per night
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King bed
$589 per night

Premier rooms

$361+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$361 per night
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Unknown
$361 per night
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Unknown
$361 per night
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Unknown
$375 per night
IMAGE
King bed
$385 per night
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King bed
$385 per night
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King bed
$386 per night
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King bed
$387 per night
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King bed
$400 per night

Standard rooms

$142+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$142 per night

Classic rooms

$151+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$151 per night
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Unknown
$151 per night
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Unknown
$160 per night
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Unknown
$165 per night
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King bed
$171 per night
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King bed
$171 per night
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King bed
$171 per night
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King bed
$171 per night
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Double bed
$176 per night
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Double bed
$176 per night
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King bed
$178 per night
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King bed
$182 per night
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King bed
$185 per night
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King bed
$185 per night
IMAGE
King bed
$185 per night
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Double bed
$188 per night
IMAGE
King bed
$227 per night
IMAGE
King bed
$228 per night
IMAGE
King bed
$228 per night
IMAGE
King bed
$241 per night
IMAGE
Double bed
$249 per night
IMAGE
Double bed
$249 per night
IMAGE
Double bed
$250 per night
IMAGE
Double bed
$258 per night
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Unknown
$263 per night
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Unknown
$276 per night
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Unknown
$281 per night
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Unknown
$286 per night
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Double bed
$306 per night
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Double bed
$334 per night
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Unknown
$338 per night
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Unknown
$469 per night
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Double bed
$471 per night
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Unknown
$490 per night
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Unknown
$491 per night

Executive rooms

$356+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$356 per night
IMAGE
King bed
$514 per night
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Unknown
$616 per night
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Unknown
$643 per night

Double rooms

$161+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$161 per night
IMAGE
Unknown
$182 per night
IMAGE
Double bed
$220 per night
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Double bed
$234 per night
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Double bed
$234 per night
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Double bed
$343 per night
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Double bed
$421 per night
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Double bed
$421 per night
IMAGE
Double bed
$421 per night
IMAGE
Double bed
$421 per night
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Double bed
$433 per night
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Double bed
$555 per night

Reviews

Pros

Cons

Traveller rating

618
213
75
33
22

Time of year

Traveller type

Show reviews that mention

+
navy pier
downtown chicago
millennium park
chicago river
good location
valet parking
room was nice
room with a view
great hotel
check in early
valet that was self
indoor pool
hot tub
friendly staff
room was great
great service
comfortable bed
clean room
  • Excellent
    Nov 2017
    10.0

    Great view of city, river and lake!!

    Great room and location for Chicago experience. Very convenient to food entertainment and shopping.

    Room right next-door had betting outside the door piled for two days while there. Could not figure out why it was not removed?

  • Okay
    Aug 2017
    6.0

    Terrible beds! Just as bad sleep.

    Clean. Friendly staff. Location is great.

    The beds were well used. I slept in a very deep impression in the bed. The mattresses were covered with a duvet placed under a top sheet (instead of a fitted sheet) I assume to make the mattresses feel more comfortable and less lumpy. It was the worst mattress I've ever slept in in a hotel. Poor parking options. $125 for two days (non valet) No roof top bar or pool. Charges for any local outgoing calls or 1-800 #'s. A little thing, but a main bulb was burnt out in the bathroom and it wasn't changed before or during my stay. Made the bathroom quite dark. The tub facet dripped constantly.

  • Excellent
    Jun 2017
    10.0

    great hotel with great service

  • Poor
    Apr 2017
    2.0

    Stay

    I didnt even stay at your hotel.

  • Excellent
    Dec 2016
    10.0

    We've been going to the Chicago hotel for many yrs. We enjoy the location.

  • Excellent
    Nov 2016
    9.7

    nice business hotel

    It is in a nearly ideal location near Michigan Avenue, shopping, restaurants, etc

    The audiovisual support for my meeting was abysmal

  • Excellent
    Nov 2016
    10.0

    GetARoom: Not the horror story you have read about

    I booked a room in Chicago at the Swissotel for two nights and after reading the horror stories about kayak bookings through getaroom, I was a bit apprehensive. Based on my travel plans and circumstances, I was able to risk it and make other lodging plans if necessary, so I risked the inconvenience of whatever troubles getaroom might cause me. Fortunately, I did not run into any troubles at all and had a wonderful stay at a luxurious hotel that is in a great location. I received all the service and privileges of a normal stay at the Swissotel.

    No complaints.

  • Excellent
    Aug 2016
    10.0

    Great Overall

    Location was great for Michigan Avenue shopping as well as Shedd Aquarium, Museums, and Navy Pier. The pool and hot tub were great. The water temperature was perfect for kids. The view was excellent from the top floor, which is where the pool/fitness area is located. Rooms were comfortable and quiet. Elevator system was easy. The overall design of the hotel was a bit unique and differentiated from other Chicago 4 Star + choices.

    We valet parked the car. When you leave, you go down to the parking garage to exit. The corner to drive out and up the ramp is super tight . I ended up scraping my back door pretty substantially. It was operator error for sure. I would just caution others to be careful as they leave or ask one of the valet guys who do this all the time to drive it through the corner.

  • Excellent
    Aug 2016
    10.0

    the bed

  • Excellent
    Aug 2016
    10.0

    Very beautiful

    Beds super comfy; Felt like I was staying at a spa; Staff super friendly and helpful; beautiful view of the river and partial skyline;

    GPS kept wanting to take me to the closed parking garage underground; Had to ask other hotel valet down there how to get up top to my hotel (not hotel's fault). Valet expensive ($70), but guess it's the norm for Chicago.

  • Good
    Aug 2016
    8.0

    A great place to stay!

    It was in a pretty great location and all of the staff were very friendly and welcoming. The rooms were well kept and comfortable, though do need a bit of updating.

    We did not receive a very warm welcome upon driving up to the hotel. It took us a minute to find a valet and a bellhop.

  • Excellent
    Aug 2016
    10.0

    Best location

    Love the location near River & Lake Michigan. River walk has so much to offer right outside the doors. Walkable to most major attractions. Just off from the crowds of Michigan Ave. This is our 4th time and always my first choice when visiting Chicago.

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About

Overview

Swissotel Chicago, designed by renowned Chicago architect Harry Weese, is an award winning, four-diamond, all-glass triangular luxury hotel. Ideally situated in the confluence of the Chicago River and Lake Michigan and just steps away from exclusive shopping on The Magnificent Mile in downtown Chicago, with fabulous wrap-around views from Navy Pier to Millennium Park, Swissotel Chicago offers an exclusive setting with one of the citys most prestigious addresses. Swissotel Chicago offers 662 tastefully decorated and generously over-sized luxurious non-smoking rooms and suites, with a full range of exclusive amenities. A sumptuous breakfast buffet in Geneva offers a wide range of choices to energise your day. Savour a delectable lunch or dinner at The Palm, an acclaimed city tradition,or enjoy small plates and cocktails in Amuse, our lobby lounge. For everything from small meetings to large conventions, the hotels 65,000 ft² of event space confirm Swissotels reputation as Chicagos preferred meeting and event venue. From the newly renovated lobby to the plush interior of our Presidential Suite, Swissotel Chicago is graced with European style and contemporary Swiss elegance truly unique among downtown Chicago accommodations.

Fairmont

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

Based on 11,789 reviews

8.9

Location

8.0

Service

5.2

Breakfast

4.8

Pool

Things to know

  • Friendly service
  • Professional service
  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Babysitting or child care
Business centre
Wi-Fi
Concierge service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24 Hour Front Desk
Safe
Sauna
Storage available
Lift
Gift shop
Laundry service
Spa
Hairdryer
Coffee shop
Internet (surcharge)
Parking (surcharge)
Wedding services

Photos

Swissotel Chicago - Chicago - Building All photos (35)
Swissotel Chicago - Chicago - Bar Bar (2)
Swissotel Chicago - Chicago - Building Building (4)
Swissotel Chicago - Chicago - Building Building (4)
Swissotel Chicago - Chicago - Dining room Dining room (2)
Swissotel Chicago - Chicago - Front desk Front desk (1)
Swissotel Chicago - Chicago - Gym Gym (1)
Swissotel Chicago - Chicago - Living room Living room (6)
Swissotel Chicago - Chicago - Lobby Lobby (1)
Swissotel Chicago - Chicago - Lounge Lounge (1)
Swissotel Chicago - Chicago - Meeting room Conference (4)
Swissotel Chicago - Chicago - Outdoor view Outdoors (3)
Swissotel Chicago - Chicago - Pool Pool (1)
Swissotel Chicago - Chicago - Restaurant Restaurant (2)
Swissotel Chicago - Chicago - Room amenity Room amenity (1)

Location

Most popular landmarks

  • Chicago Riverwalk 261 m
  • Millennium Park 0.6 km
  • Chicago Lakefront Trail 0.6 km
  • Chicago Cultural Center 0.6 km
  • Cloud Gate 0.6 km
  • Chicago Theater 0.7 km

Chicago travel guide

Learn about Chicago on KAYAK

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