Good to know
|Distance to city centre||1.5 km|
|Nearest airport||Chicago All airports|
|Distance to airport||1.0 km|
|"New fitness center was great!."||(in 10 reviews)|
|"Epitome of excellent customer service."||(in 14 reviews)|
|"Tasteful hotel at excellent location"||(in 113 reviews)|
|"The location & parking is terrible"||(in 12 reviews)|
|"No fitness center"||(in 6 reviews)|
|"There’s no pool or hot tub where there used to be."||(in 3 reviews)|
Time of year
Show reviews that mention
|chicago river||in 43 reviews|
|early check||in 8 reviews|
|fitness center||in 63 reviews|
|fitness or pool||in 116 reviews|
|friendly staff||in 402 reviews|
|great location||in 594 reviews|
|great room||in 403 reviews|
|great service||in 97 reviews|
|hot tub||in 21 reviews|
|navy pier||in 70 reviews|
|nice hotel||in 290 reviews|
|nice rooms||in 10 reviews|
|room with a view||in 467 reviews|
|valet parking||in 200 reviews|
|walking distance||in 38 reviews|
Location! Staff. I loved the two Pelotons in the gym!
Clean, furnished nicely, friendly and helpful staff
We booked 4 rooms initially and then added a 5th room. 3 of the rooms took 30+ minutes to complete check in as they could not find the bookings in their system. In addition we emailed the hotel a week earlier to request meeting room space, email never replied to and when we arrived and inquired very slow to resolve the issue. Ended up booking a 5th room to act as a meeting space but having been told that would be ready in 1 hour, then had to wait 4 hours.
The bed, sheets. View. Quiet room. Room decor.
All was great.
They removed the pool, too high a charge for parking, really mad that I was charged $25 per day for an “urban experience fee” for services that I didn’t want or use and wasn’t optional. The sink was leaking from the handle.
The Swissotel Chicago is a luxury property in the heart of the city. Part of the Magnificent Mile, with its premiere restaurants, shops, and attractions, it sits at the meeting point of the Chicago River and Lake Michigan. Guests are just steps from the water’s edge as well as easy walking distance from Millennium Park, the Art Institute of Chicago, Aon Center, Wrigley Building, and most of the city’s landmarks. As part of The Loop, it is also an excellent spot for all public transportation hubs.
With its award-winning architecture, the stylish all-glass property offers an amenities-rich setting, with 662 over-sized and luxurious rooms or suites spread over its 43 floors. Enjoy a daily workout at the Penthouse Fitness Center, or just visit for its panoramic views. There are also daily Vitality activities in this wonderful space, as well as a variety of expert massage treatments.
Dining at the Swissotel Chicago includes The Palm, a noted steakhouse with excellent breakfast buffet options, too. There is a lobby lounge, Amuse with cocktails and a small plate menu, and Geneva, a popular brunch and breakfast destination. Additionally, room service is always available.
Ten miles from Midway International Airport and 15 from Chicago O’Hare, the Swissotel Chicago is a business-friendly property with 65,000 square feet of meeting space, multilingual staff, conference facilities, banqueting space, business center, Wi-Fi, and dry cleaning. Valet parking is an option and many rooms have executive work areas.
For business or pleasure, the Swissotel Chicago is a great choice for experiencing all that the city has to offer.
based on 12,141 reviews
Things to know
- Friendly service
- Great view
Policies vary by room type and provider.
FAQs when booking at Swissôtel Chicago
Where is Swissôtel Chicago located?
Swissôtel Chicago is located at 323 East Wacker Drive in Downtown Chicago, 1.5 km from the centre of Chicago. Chicago Riverwalk is the closest landmark to Swissôtel Chicago.
When is check-in time and check-out time at Swissôtel Chicago?
Check-in time is 15:00 and check-out time is 12:00 at Swissôtel Chicago.
Does Swissôtel Chicago offer free Wi-Fi?
No, Swissôtel Chicago does not offer free Wi-Fi.
Does Swissôtel Chicago offer free parking?
No, Swissôtel Chicago does not offer free parking.
Does Swissôtel Chicago offer free airport shuttle service?
No, Swissôtel Chicago does not offer free airport shuttle service.
How far is Swissôtel Chicago from the airport?
Swissôtel Chicago is 15.3 km from Chicago Midway.
Can you bring pets to Swissôtel Chicago?
Yes, Swissôtel Chicago is a pet-friendly hotel.
Does Swissôtel Chicago have a pool?
No, Swissôtel Chicago does not have a pool on-site.
Most popular landmarks
- Chicago Riverwalk 261 m
- Millennium Park 0.5 km
- Chicago Lakefront Trail 0.6 km
- Chicago Cultural Center 0.6 km
- Cloud Gate 0.6 km
- Chicago Theater 0.7 km
|Chicago Midway||15.3 km|
|Chicago O'Hare Intl||25.7 km|
|Summit, Illinois||18.8 km|