Prices are in New Zealand Dollars.

Swissôtel Chicago

8.3
Excellent

Based on 13,803 reviews
 
323 East Wacker Drive, Chicago, IL 60601, United States
  +1 312 565 0565
Swissôtel Chicago - Chicago, IL, United States
Check-in
Check-out
Compare vs KAYAK |
Priceline $137
Prestigia $145
LMT Club $145
Priceline
per night
Prestigia
per night
LMT Club
per night

Rooms

Check-in
Check-out

Executive rooms

$342+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$342 per night
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King bed
$494 per night
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Unknown
$592 per night
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Unknown
$617 per night

King rooms

$191+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$191 per night
IMAGE
King bed
$222 per night
IMAGE
King bed
$230 per night
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King bed
$230 per night
IMAGE
King bed
$230 per night
IMAGE
Unknown
$231 per night
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Unknown
$231 per night
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King bed
$245 per night
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King bed
$384 per night
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King bed
$386 per night
IMAGE
King bed
$425 per night
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King bed
$555 per night
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King bed
$566 per night

Classic rooms

$145+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$145 per night
IMAGE
Unknown
$145 per night
IMAGE
Unknown
$154 per night
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Unknown
$158 per night
IMAGE
King bed
$164 per night
IMAGE
King bed
$164 per night
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King bed
$164 per night
IMAGE
King bed
$164 per night
IMAGE
Double bed
$169 per night
IMAGE
Double bed
$169 per night
IMAGE
King bed
$171 per night
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King bed
$175 per night
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King bed
$178 per night
IMAGE
King bed
$178 per night
IMAGE
King bed
$178 per night
IMAGE
Double bed
$181 per night
IMAGE
King bed
$218 per night
IMAGE
King bed
$219 per night
IMAGE
King bed
$219 per night
IMAGE
King bed
$232 per night
IMAGE
Double bed
$239 per night
IMAGE
Double bed
$240 per night
IMAGE
Double bed
$240 per night
IMAGE
Double bed
$248 per night
IMAGE
Unknown
$252 per night
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Unknown
$265 per night
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Unknown
$270 per night
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Unknown
$275 per night
IMAGE
Double bed
$294 per night
IMAGE
Double bed
$321 per night
IMAGE
Unknown
$325 per night
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Unknown
$450 per night
IMAGE
Double bed
$452 per night
IMAGE
Unknown
$471 per night
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Unknown
$472 per night

Premier rooms

$347+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$347 per night
IMAGE
Unknown
$347 per night
IMAGE
Unknown
$347 per night
IMAGE
Unknown
$360 per night
IMAGE
King bed
$370 per night
IMAGE
King bed
$370 per night
IMAGE
King bed
$371 per night
IMAGE
King bed
$371 per night
IMAGE
King bed
$385 per night

Double rooms

$155+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$155 per night
IMAGE
Unknown
$174 per night
IMAGE
Double bed
$212 per night
IMAGE
Double bed
$224 per night
IMAGE
Double bed
$224 per night
IMAGE
Double bed
$330 per night
IMAGE
Double bed
$405 per night
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Double bed
$405 per night
IMAGE
Double bed
$405 per night
IMAGE
Double bed
$405 per night
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Double bed
$416 per night
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Double bed
$533 per night

Standard rooms

$137+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$137 per night

Reviews

Pros

Traveller rating

653
212
76
33
23

Time of year

Traveller type

Show reviews that mention

+
navy pier in 52 reviews
swissotel in 15 reviews
chicago river in 25 reviews
fitness center in 36 reviews
millennium park in 41 reviews
view of the lake in 219 reviews
great location in 398 reviews
valet parking in 126 reviews
room with a view in 261 reviews
great room in 330 reviews
walking distance in 32 reviews
indoor pool in 94 reviews
hot tub in 23 reviews
friendly staff in 259 reviews
great hotel in 236 reviews
great service in 75 reviews
nice room in 20 reviews
clean room in 38 reviews
  • Mediocre
    Dec 2018
    3.1

    Horrible Stay

    It was an aweful experience. The staff was rude and the rooms were filthy.

    My car was Lost in valet for 24 hours and returned damaged. Seeking legal action.

  • Excellent
    Sep 2018
    9.4

    Great overlooking the beautiful lake view

    Everyt

  • Excellent
    Nov 2017
    10.0

    Great view of city, river and lake!!

    Great room and location for Chicago experience. Very convenient to food entertainment and shopping.

    Room right next-door had betting outside the door piled for two days while there. Could not figure out why it was not removed?

  • Okay
    Aug 2017
    6.0

    Terrible beds! Just as bad sleep.

    Clean. Friendly staff. Location is great.

    The beds were well used. I slept in a very deep impression in the bed. The mattresses were covered with a duvet placed under a top sheet (instead of a fitted sheet) I assume to make the mattresses feel more comfortable and less lumpy. It was the worst mattress I've ever slept in in a hotel. Poor parking options. $125 for two days (non valet) No roof top bar or pool. Charges for any local outgoing calls or 1-800 #'s. A little thing, but a main bulb was burnt out in the bathroom and it wasn't changed before or during my stay. Made the bathroom quite dark. The tub facet dripped constantly.

  • Excellent
    Jun 2017
    10.0

    great hotel with great service

  • Poor
    Apr 2017
    2.0

    Stay

    I didnt even stay at your hotel.

  • Excellent
    Dec 2016
    10.0

    We've been going to the Chicago hotel for many yrs. We enjoy the location.

  • Excellent
    Nov 2016
    9.7

    nice business hotel

    It is in a nearly ideal location near Michigan Avenue, shopping, restaurants, etc

    The audiovisual support for my meeting was abysmal

  • Excellent
    Nov 2016
    10.0

    GetARoom: Not the horror story you have read about

    I booked a room in Chicago at the Swissotel for two nights and after reading the horror stories about kayak bookings through getaroom, I was a bit apprehensive. Based on my travel plans and circumstances, I was able to risk it and make other lodging plans if necessary, so I risked the inconvenience of whatever troubles getaroom might cause me. Fortunately, I did not run into any troubles at all and had a wonderful stay at a luxurious hotel that is in a great location. I received all the service and privileges of a normal stay at the Swissotel.

    No complaints.

  • Excellent
    Aug 2016
    10.0

    Great Overall

    Location was great for Michigan Avenue shopping as well as Shedd Aquarium, Museums, and Navy Pier. The pool and hot tub were great. The water temperature was perfect for kids. The view was excellent from the top floor, which is where the pool/fitness area is located. Rooms were comfortable and quiet. Elevator system was easy. The overall design of the hotel was a bit unique and differentiated from other Chicago 4 Star + choices.

    We valet parked the car. When you leave, you go down to the parking garage to exit. The corner to drive out and up the ramp is super tight . I ended up scraping my back door pretty substantially. It was operator error for sure. I would just caution others to be careful as they leave or ask one of the valet guys who do this all the time to drive it through the corner.

  • Excellent
    Aug 2016
    10.0

    the bed

  • Excellent
    Aug 2016
    10.0

    Very beautiful

    Beds super comfy; Felt like I was staying at a spa; Staff super friendly and helpful; beautiful view of the river and partial skyline;

    GPS kept wanting to take me to the closed parking garage underground; Had to ask other hotel valet down there how to get up top to my hotel (not hotel's fault). Valet expensive ($70), but guess it's the norm for Chicago.

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About

Overview

Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.

accorhotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

Based on 13,803 reviews

8.9

Location

7.9

Service

5.3

Breakfast

5.1

Value for money

Things to know

  • Great view
  • Clean rooms
  • Professional service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Babysitting or child care
Business centre
Wi-Fi
Concierge service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Lift
Massage
Gift shop
Laundry service
Spa
Hairdryer
Coffee shop
Internet (surcharge)
Parking (surcharge)
Wedding services

Location

Most popular landmarks

  • Chicago Riverwalk 261 m
  • Millennium Park 0.5 km
  • Chicago Lakefront Trail 0.6 km
  • Chicago Cultural Center 0.6 km
  • Cloud Gate 0.6 km
  • Chicago Theater 0.7 km

Chicago travel guide

Learn about Chicago on KAYAK

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