|navy pier||in 52 reviews|
|swissotel||in 15 reviews|
|chicago river||in 25 reviews|
|fitness center||in 36 reviews|
|millennium park||in 41 reviews|
|view of the lake||in 219 reviews|
|great location||in 398 reviews|
|valet parking||in 126 reviews|
|room with a view||in 261 reviews|
|great room||in 330 reviews|
|walking distance||in 32 reviews|
|indoor pool||in 94 reviews|
|hot tub||in 23 reviews|
|friendly staff||in 259 reviews|
|great hotel||in 236 reviews|
|great service||in 75 reviews|
|nice room||in 20 reviews|
|clean room||in 38 reviews|
It was an aweful experience. The staff was rude and the rooms were filthy.
My car was Lost in valet for 24 hours and returned damaged. Seeking legal action.
Great overlooking the beautiful lake view
Great view of city, river and lake!!
Great room and location for Chicago experience. Very convenient to food entertainment and shopping.
Room right next-door had betting outside the door piled for two days while there. Could not figure out why it was not removed?
Terrible beds! Just as bad sleep.
Clean. Friendly staff. Location is great.
The beds were well used. I slept in a very deep impression in the bed. The mattresses were covered with a duvet placed under a top sheet (instead of a fitted sheet) I assume to make the mattresses feel more comfortable and less lumpy. It was the worst mattress I've ever slept in in a hotel. Poor parking options. $125 for two days (non valet) No roof top bar or pool. Charges for any local outgoing calls or 1-800 #'s. A little thing, but a main bulb was burnt out in the bathroom and it wasn't changed before or during my stay. Made the bathroom quite dark. The tub facet dripped constantly.
great hotel with great service
I didnt even stay at your hotel.
We've been going to the Chicago hotel for many yrs. We enjoy the location.
nice business hotel
It is in a nearly ideal location near Michigan Avenue, shopping, restaurants, etc
The audiovisual support for my meeting was abysmal
GetARoom: Not the horror story you have read about
I booked a room in Chicago at the Swissotel for two nights and after reading the horror stories about kayak bookings through getaroom, I was a bit apprehensive. Based on my travel plans and circumstances, I was able to risk it and make other lodging plans if necessary, so I risked the inconvenience of whatever troubles getaroom might cause me. Fortunately, I did not run into any troubles at all and had a wonderful stay at a luxurious hotel that is in a great location. I received all the service and privileges of a normal stay at the Swissotel.
Location was great for Michigan Avenue shopping as well as Shedd Aquarium, Museums, and Navy Pier. The pool and hot tub were great. The water temperature was perfect for kids. The view was excellent from the top floor, which is where the pool/fitness area is located. Rooms were comfortable and quiet. Elevator system was easy. The overall design of the hotel was a bit unique and differentiated from other Chicago 4 Star + choices.
We valet parked the car. When you leave, you go down to the parking garage to exit. The corner to drive out and up the ramp is super tight . I ended up scraping my back door pretty substantially. It was operator error for sure. I would just caution others to be careful as they leave or ask one of the valet guys who do this all the time to drive it through the corner.
Beds super comfy; Felt like I was staying at a spa; Staff super friendly and helpful; beautiful view of the river and partial skyline;
GPS kept wanting to take me to the closed parking garage underground; Had to ask other hotel valet down there how to get up top to my hotel (not hotel's fault). Valet expensive ($70), but guess it's the norm for Chicago.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Based on 13,803 reviews
Value for money
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