Omni Chicago Suites - Magnificent Mile

Reviews

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+

double beds	in 11 reviews
excellent staff	in 328 reviews
free wifi	in 15 reviews
great location	in 438 reviews
hotel in a great	in 134 reviews
living room	in 13 reviews
michigan ave	in 120 reviews
room was nice	in 382 reviews
star hotel	in 20 reviews
suite room	in 75 reviews
valet parking	in 64 reviews

Excellent

Mar 2019

10.0

Paying $40 or $72/night parking was ridiculous
Excellent

Dec 2018

10.0

Excellent in every way

My wife and I got a special price which included parking (worth $72!). We had to stay one night downtown and chose the hotel for the convenience and value. We were grateful to be surprised by excellent staff, excellent facilities and excellent service. We would go back in a heartbeat. Location is exceptional for anything downtown, especially Michigan Ave and holiday shopping.

Nothing.
Mediocre

Dec 2017

3.7

Dirty

Valet person was very nice

Room was dirty. Had corn nuts and used tissues on floor. We heard the entire conversations of the room next door and we knew hey could hear us so we couldn’t be ourselves.
Excellent

Jan 2017

10.0

Omni has it all!

Location, personnel, accommodations. Welcoming and relaxing.
Excellent

Jan 2017

10.0

Had a great stay

Really enjoyed the stay here, very comfortable and a great location for the price. I needed to make a last minute update to stay a few more nights as my travel was cancelled due to weather. The employees were extremely helpful in letting me keep the same room and at the same rate.

Stayed on the same floor as the pool, so some noisy kids were expected
Excellent

Aug 2016

10.0

Great for families

My husband and I recently stayed at the Omni with are 1 year old twins. The staff was more than accommodating. Everything from gift bags for the girls to bringing up a microwave and refrigerator. We will be back!
Good

Mar 2015

6.8

OK not great

Concierge, door men excellent.

Paying for with fi? Really...at these prices? Terrible. $10.00 to use 15 min. Had no idea. Showed up on statement. Housekeeping fine first night but 2nd night left our duvets on floor and when we called to report they actually asked what we would like them to do about it. After telling them we wanted some new duvets a maid came and complied. Next day we returned to find all of our pillows with shams gone...not a functional problem since we still had pillows to sleep on but since they are part of the decor we weren't sure what that was all about. They were on the bed when we left that morning. Overall the room was quiet but I think we could do better next time. Hotel being renovated so maybe the reno rooms will blow you away...ours did not. Other than housekeeping staff the rest of staff was helpful but could have been more accommodating when we missed a night of our reservation due to being snowed in at airport in philly and unable to get there. If they couldn't refund a night of our pre paid room we thought we might have recd a complimentary night in future. They told us to ask price line about that but price line pushed it back to them...
Good

Mar 2015

6.8

Over priced compared to other options

Location is great. Staff helpful.
Excellent

Feb 2015

10.0

Amazing

I have been a Marriott guy for some time and had the opportunity to stay at an Omni Hotel in Dallas and decided to give it another try in Chicago because my Dallas experience was so good. They are a true class act!

Nothing!
Excellent

Aug 2014

10.0

Beautiful hotel, great location. Very pleased with our stay. And very close to the red line.

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