Pros (+) Rooms and room service were great - good pool and hot tub for families
Cons (-) It was pretty stellar
4 stars
Omni Chicago Hotel
Photos of Omni Chicago Hotel
Overview
Hotel with a 24-hour fitness center, steps from Michigan Avenue A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, conference space, and concierge services are onsite. Omni Chicago Hotel offers 347 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Omni Chicago Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Omni Chicago Hotel
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Dining
- Wine glasses
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
General
- Family rooms
- Lockers
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Things to do
- Gift shop
- Bicycle hire
- Golf
- Cycling
- Darts
- Bowling
- Pool table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
Parking and transportation
- Parking
- Private parking
- Valet parking
Bedroom
- Feather pillow
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness centre
Reviews of Omni Chicago Hotel
8.7
Very good
1601 verified ratings
Wonderful
1002
Very good
273
Good
135
Okay
67
Fair
48
Mediocre
29
Poor
47
Summary of reviews
Guests say
Guests appreciated the fantastic location of the hotel, with many highlighting its proximity to restaurants and attractions. However, there were significant concerns regarding the service, with multiple reviews mentioning rude staff and unhelpful front desk personnel. Cleanliness was also a recurring issue, particularly with reports of unsatisfactory breakfast items and dated rooms, which detracted from the overall experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.6 out of 10
24 reviews
9.1 out of 10
8 reviews
All reviews
Pros (+) Location
Cons (-) Front desk staff could be friendlier
Cons (-) Paying $40 or $72/night parking was ridiculous
Pros (+) My wife and I got a special price which included parking (worth $72!). We had to stay one night downtown and chose the hotel for the convenience and value. We were grateful to be surprised by excellent staff, excellent facilities and excellent service. We would go back in a heartbeat. Location is exceptional for anything downtown, especially Michigan Ave and holiday shopping.
Cons (-) Nothing.
Pros (+) Valet person was very nice
Cons (-) Room was dirty. Had corn nuts and used tissues on floor. We heard the entire conversations of the room next door and we knew hey could hear us so we couldn’t be ourselves.
Pros (+) Location, personnel, accommodations. Welcoming and relaxing.
Pros (+) Really enjoyed the stay here, very comfortable and a great location for the price. I needed to make a last minute update to stay a few more nights as my travel was cancelled due to weather. The employees were extremely helpful in letting me keep the same room and at the same rate.
Cons (-) Stayed on the same floor as the pool, so some noisy kids were expected
Pros (+) My husband and I recently stayed at the Omni with are 1 year old twins. The staff was more than accommodating. Everything from gift bags for the girls to bringing up a microwave and refrigerator. We will be back!
Location
676 North Michigan Avenue, Chicago, IL 60611
What's nearby
- Michigan Avenue35 m
- Magnificent Mile42 m
- Museum of Contemporary Art381 m
- Michigan Avenue Bridge0.7 km
- River North0.9 km
- Chicago Theater1 km
- Millennium Park1.3 km
- Art Institute of Chicago1.7 km
- Navy Pier1.8 km
- Chicago Board of Trade Building2 km
- Willis Tower2 km
- Grant Park2.1 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Omni Chicago Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Omni Chicago Hotel
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Value for money | 8.3 |
|---|---|
Distance to city centre | 2.1 km |
Nearest airport | Chicago Midway |
Distance to airport | 15.6 km |
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