Traveller reviews
Overall rating
7.3
Good
Based on 730 reviews
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
6.6
Food
6.6
Skip to main content
More
Find cheap flights on Alaska Airlines
Return
Economy
Alaska Airlines information
| IATA code | AS |
|---|---|
| Routes | 437 |
| Top route | Anchorage to Seattle/Tacoma Intl |
| Airports served | 96 |
| Top airport | Seattle/Tacoma Intl |
Recent reviews
Traveller rating
6852
2141
1191
1008
29
Find reviews that mention:
flight attendants
great flight
crew was friendly
first time
good service
seats were comfortable
flight entertainment
leg room
first class
free wifi
-
10.0
Nothing it was excellent
review from
-
10.0
Great service
review from
-
6.0
Boarding at gate 52A was not ideal. Had no idea we needed to catch a shuttle to the gate. It resulted in one of my daughter’s teammates missing the flight. Very disappointing.
review from
-
10.0
The plane was on time; arrived Seattle half an hour early. Cabin crews were well mannered and cordial. However, snacks served during flight could have been better considering flight duration
review from
-
10.0
Nothing
review from
-
6.0
The Alaska employee at my gate confirmed my luggage was on the plane, that was not true. I got to Seattle and my luggage never came they said it was still in LA. Not sure why he said it was on the plane, the international passengers on my flight before this one who just so happens to be on my connecting flight were all lining up at the luggage claim desk. None of luggage made it on the plane and the Irish man behind me in line said he also confirmed his luggage was the plane at the front desk at our gate.
review from
-
8.0
I liked the crew. The seats were a bit tight, I did not like that
review from
-
10.0
The bathrooms were clean and the syaff nice.
review from
-
8.0
No WiFi on this plane. My butt was sore for almost the entire trip, and I was in a first class seat. I’m very tall and the headrest didn’t adjust vertically, so my neck was sore, too. Ticket counter, TSA, gate, cockpit and cabin personnel couldn’t have been nicer or more helpful, and I was a challenge, since I brought my mobility scooter with me on the trip for the first time. Kudos to one and all.
review from
-
8.0
More room in the
review from
-
10.0
The boarding system was easy and smooth. The flight crew was great and the captain kept us up to date on any delays. I always appreciate knowing what's going on. The snack option (just pretzels) sucks for me due to an allergy to wheat, but I do understand airlines cannot accommodate everyone in that aspect. Overall it was a great experience and I would recommend Alaska Airlines to people I know.
review from
-
10.0
I struggled to see a movie. I had their app but somehow my iPad screen said it wasn’t a safe site and wouldn’t load anything. Meal was tasty enough but tiny chicken. I couldn’t get my seat to recline at all. However crew was pleasant and flight timely and clean.
review from
-
10.0
Lost luggage. Uh oh! Hope to get it back.
review from
-
10.0
Lost luggage. Sucks.
review from
-
8.0
Changing my flight was easy, but the credit I got is only good for booking entirely new flights. Was hoping to use to upgrade seats or buy food.
review from
-
8.0
would like gluten free options for a snack, maybe even bring back honey roasted peanuts!
review from
-
10.0
Alaska airlines did great all around!
review from
-
10.0
Just more option of movies to stream.
review from
-
10.0
Allow checking in 24 hours before departure instead of only 4 hours.
review from
-
8.0
Good flight.
review from
-
8.0
the window seat was nice.
review from
-
10.0
Having the ramp available when we landed would have prevented the 20+ minute delay sitting at the gate
review from
-
10.0
Clean new airplane. Efficient service. Took off and landed on time.
review from
-
10.0
Pleasantly surprised, first trip with Alaska. I am a business traveler does frequent travel. Crew is amazing moreover very very organized optimizing the boarding process, very helpful and efficient putting away carryons as well. Not like the major airline staff doesn’t even care.
review from
-
8.0
Flight was delayed
review from
-
10.0
Boarding should have been from the rear to front. It would be more efficient. About food and entertainment, it was a very short flight so understandably, these are not applicable.
review from
-
8.0
This was a flight we booked for our brother and he was impressed with the ease and stress free ability to join us in a timely fashion . He hadn’t flown in over 22 years so it was an overdo adventure and all anxieties quelled 👍🏼
review from
-
6.0
It was alright. Just boarding was delayed.
review from
-
2.0
Alaska flight got delayed, Alaska doesn’t able to provide the flight within travel time. Ridiculous behavior from Alaska Staff, threatening me to cancel the trip and simply refund the fair. Has to layover 12 hours in Singapore which is bored, wasted almost a day for me. Never book again through Kayak as no one took responsibility to give proper flight.
review from
-
8.0
Get access to the free movies they said they offered.
review from
Alaska Airlines FAQs
What is Alaska Airlines' carry-on size allowance?
Where does Alaska Airlines fly to?
What is Alaska Airlines’ primary hub?
How does KAYAK find such low prices on Alaska Airlines flights?
Flight status
Alaska Airlines route map
Top airports served by Alaska Airlines
- Seattle/Tacoma Intl Airport (SEA)
- Portland Airport (PDX)
- San Francisco Airport (SFO)
- Los Angeles Airport (LAX)
- Anchorage Airport (ANC)
- San Diego Airport (SAN)
- San Jose Airport (SJC)
- Las Vegas Harry Reid Intl Airport (LAS)
- Juneau Intl Airport (JNU)
- Phoenix Sky Harbor Intl Airport (PHX)
- New York John F Kennedy Intl Airport (JFK)
- Austin Bergstrom Airport (AUS)
- Santa Ana J. Wayne/Orange Cnty Airport (SNA)
- Newark Airport (EWR)
- Honolulu Airport (HNL)
Alaska Airlines contact information
- AS IATA code
- 0 800 25275200 Call
- alaskaair.com Visit
Overview of Alaska Airlines
If you will be flying with Alaska Airlines, there are two classes for you to choose from in addition to standard Economy: Premium Class and First Class. Premium Class will offer you several perks, such as extra legroom, complimentary food and drinks, and pre-boarding. For a particularly luxurious trip, opt for First Class, a choice that includes a hot meal, free access to entertainment tablets, and the ability to check two bags for free.
To watch a movie or show during your flight, the airline offers a complimentary app that you can download onto your personal device before take-off in order to save any media that you would like to watch while in the air. During longer flights, travelers have the option of renting a tablet directly from one of the stewards, each of which is equipped with a selection of films, games, podcasts, and access to Wi-Fi. Additionally, you are allowed to use certain messaging applications for free on your cell phone without having to pay for the plane’s Internet.
Although Alaska Airlines flies to over 100 destinations throughout the world, the company’s primary hub can be found in Anchorage, Alaska.
Alaska Airlines has over 6 different planes in its fleet, with a majority of them being either Airbus or Boeing. While the Boeing 737-900ER is known for being able to fit the most passengers and for having the largest First Class area in comparison to the company’s other planes, the Airbus A320-214 can travel the furthest and is commonly used for the airline’s longer flights.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.