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Pros: Entire experience was perfect

Pros: A great short flight and it was amazing to be in west maui so quickly as opposed to flying into the main airport.

Pros: Friendly crew. Very clean cabin

Cons: Wifi wasn’t working

Pros: The entire trip was amazing

Pros: The entire trip was amazing

Pros: N/A

Cons: N/A

Pros: Hawaiian has great crew.

Cons: I thought I had upgraded to premium economy, but when I checked in, there was no seat assigned. I have to go back and check my records. No option for gluten free.

Pros: Attendants were okay. Some could have been friendlier.

Cons: Food selection. Only one entree was served. Lasagna No meal for me since I am lactose inyolerant

Pros: Great meal

Cons: Had a hard time sitting in the seat for that long. Not super comfortable

Cons: I’m sure you do the best you can.

Pros: Crew was great

Pros: Free entertainment and food!

Cons: More space

Pros: Entire experience was perfect

Cons: Flight was delayed. No information given to passengers for several minutes. No attendant at the the gate to obtain information.

Pros: First class! Never done it before but was pretty amazing. The extra comfort are great too

Pros: Crew was exellent

Cons: The food quality needs to improve.

Cons: Cramped seats, rude flight attendant

Cons: Sat on tarmac for 20 mins because we were early...

Cons: Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags.

Pros: Quick boarding process

Cons: More comfortable seats and wifi

Cons: Excelente

Pros: N/A

Cons: N/A

Cons: Maintenance delay of two hours.

Pros: Love HA

Cons: First Class Hehe

Pros: Super

Cons: None, everything was awsom

Pros: A great short flight and it was amazing to be in west maui so quickly as opposed to flying into the main airport.

Cons: Canceled flight, major next day flight detour!

Cons: Only one crew member was friendly

Cons: Boarding process was messy

Pros: On time! Nice crew.

Cons: More entertainment options for a 10hr flight. Food was not the best, no variety.

Pros: I loved the headrests that could bend so it cushioned your head while you were sleeping. I also loved the tablet/ phone holder on the bs k of the seat.

Cons: The breakfast sandwich wasn’t the best.

Cons: I really have no complaints. Airplane seats are never all that comfortable, but short flight, so these were okay.

Pros: The staff was was friendly and helpful. The flight smooth. Everything was good.

Pros: Crew was exceptional and helpful throughout the flight.

Cons: I would like tastier food on the flight. It is a dream to have delicious food for economy passengers too.

Pros: Comfortable seats, good seat assignment

Cons: Delayed 24 hours due to a massive system failure on BA's part, we were stuck on an old 747 with tiny seats, a ridiculous seat pitch, mediocre food. At least it got us home.

Cons: On time departure

Pros: Blanks were comfy, staff very friendly and the food was tasty

Cons: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Pros: Crew was lovely and kind, esp to babies and their clueless parents. I also like the safety video

Pros: Seat super comfortable Flight was smooth Snacks were great Hawaiian snacks

Cons: Free blanket, charging $10 in economy for a blanket just seemed a little silly.

Pros: The crew was great, we were fed a lot, and even given a hot towel! Really loved Hawaiian Airlines service!

Pros: Attendants were okay. Some could have been friendlier.

Cons: Food selection. Only one entree was served. Lasagna No meal for me since I am lactose inyolerant

Pros: They held the connection to Maui for us even though we were an hour late. Much appreciated! The flight attendants were super!

Cons: Nothing; all good

Pros: N/A

Cons: N/A

Cons: Food, leg room!

Cons: Had a hard time sitting in the seat for that long. Not super comfortable

Pros: Crew Food Seats

Cons: More fruits & Hawaiian chocolates

Pros: Hawaiian has great crew.

Cons: I thought I had upgraded to premium economy, but when I checked in, there was no seat assigned. I have to go back and check my records. No option for gluten free.

Pros: Airlines has great service and long leg room than the US carrier

Cons: The TSA line in Kona is a nightmare, almost missed my flight. Took over an hour. So slow and people dont make any effort doing their job faster.

Pros: Friendly crew.

Cons: the TSA scanner overheated. They say 30 bags made it into the cargo hold. I saw 2. flight itself was delayed 3 hours. Our pilot felt it was in everyone's best interest to try to wait for luggage to come along with all of us as many things end up in your bags. I would have changed the food. Soggy

Pros: Entertainment choices good

Cons: Worst food offerings. Not enough food offerings for 10 hour plus flight. Poor entree quality for international flight.

Cons: Left late

Pros: Attendants were okay. Some could have been friendlier.

Cons: Food selection. Only one entree was served. Lasagna No meal for me since I am lactose inyolerant

Pros: A great short flight and it was amazing to be in west maui so quickly as opposed to flying into the main airport.

Pros: The service and I had more room in general. Comfortable.

Cons: Although the sandwich were pretty good, I was expecting a hot meal since the itinerary said "dinner".

Pros: Staff was very friendly. Meals were delicious. Options for entertainment was AWESOME

Pros: The entire trip was amazing

Cons: Food, leg room!

Pros: Super

Cons: None, everything was awsom

Pros: First class! Never done it before but was pretty amazing. The extra comfort are great too

Pros: Was surprised to have frequent snacks, fresh water rounds to keep from being dehydrated, pleasant attitudes, enjoyable safety videos that had a sense of humor and kept you watching, great music during wait times, seats in coach that reclined quite comfortably, nice pillows and fleece blankets.

Cons: Incoming plane was late, but we made it to Kona in good time, and we were out of the airport and at our lodging 30 minutes before I thought we would be, so we must have been on time

Cons: Only one crew member was friendly

Pros: On time! Nice crew.

Cons: More entertainment options for a 10hr flight. Food was not the best, no variety.

Pros: The service and I had more room in general. Comfortable.

Cons: Although the sandwich were pretty good, I was expecting a hot meal since the itinerary said "dinner".

Cons: I’m sure you do the best you can.

Cons: Maintenance delay of two hours.

Pros: Great meal

Cons: Food, leg room!

Pros: N/A

Cons: N/A

Pros: The crew was great, we were fed a lot, and even given a hot towel! Really loved Hawaiian Airlines service!

Pros: The food, seat comfort, entertainment system and departure on time with an early arrival. I had lost my family heirloom money clip in the seat. The crew sent the flight agent Justin back to meet me at the gate and he went in and looked twice finding it on the second trip in.

Cons: Flight was delayed. No information given to passengers for several minutes. No attendant at the the gate to obtain information.

Pros: Staff were friendly.

Pros: Was surprised to have frequent snacks, fresh water rounds to keep from being dehydrated, pleasant attitudes, enjoyable safety videos that had a sense of humor and kept you watching, great music during wait times, seats in coach that reclined quite comfortably, nice pillows and fleece blankets.

Pros: Love HA

Cons: First Class Hehe

Pros: Short island hop but still great staff is just HAPPY

Pros: A great short flight and it was amazing to be in west maui so quickly as opposed to flying into the main airport.

Pros: Entire experience was perfect