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Pros: Crew are helpful

Cons: PAL flights always delayed

Cons: Late with no explanation and no communication just late to load. Late to depart. Late late late

Cons: Didn’t like the portion in Manila airport where they take away your passport! I understand you don’t have a say in that but maybe giving customers clear instructions or expectations would help

Pros: Crew was nice. Flight was timely.

Cons: Food was bland and small. No TVs in seats only on phones. Little leg room. Customer service in Manila was horrible. They told us to transfer to a different location for lounge access then we were denied after we paid for it. They didn’t do anything to correct the mistake. Very unfortunate despite speaking to many managers.

Pros: Food and movies

Cons: Boarding time

Pros: Had 3 seats to myself as plane wasn’t full.

Cons: Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane.

Cons: We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats.

Pros: More comfortable than expected.

Cons: Could not check in online or at the kiosk (the flight was part of an overall ticket bought on Air New Zealand). Only one checked bag per ticket, but we had an extra bag because of the international legs. An employee got us checked in, bags tagged, and convinced us to carry on one more bag.

Pros: The flight was amazing for the price I paid.

Cons: There could be better food/snack options but I can’t complain too much.

Pros: Left on time, arrived 10 min early

Cons: No hot food, limited selection.....which ran out quickly

Cons: The attitude of the crew towards passengers with children. They made us wake up our sleeping child because she was on a blow up cushion that obstructed her leg space. Even though we explained it could be deflated in a single second and was not causing harm to anyone else they still made us move it. Also, they gave us a guilt trip for changing a peepee diaper in our seat (careful not to touch any seats) and wouldn't take the trash. As any parents knows, changing a diaper in an airline bathroom is one of the most unsanitary and awful things you can do with your young child due to the extreme lack of space. Airlines in general should make a "family bathroom" with more space for parents to change their kids.

Pros: For that price it was a great flight

Pros: Everything. Very comfortable seat. Great food.

Cons: Better movie selection.

Pros: Crew super nice, appreciated all the free food that was provided during flight and hot towel.

Cons: Comfort of seats

Pros: Plane loaded quickly and departed on time. Beautiful clear day for flying.

Cons: Narrow seats on a small plane.

Cons: Everyone was accomadating

Pros: The staff in yangon were extremely helpful and understood my situation. However they were unable to do anything to rectify the issue.

Cons: The time between arrival and departure for the connection flight was too short. Flight was missed. I will make an official complaint. Why sell flight tickets with no time to transfer. Even before the flight, staff knew i would miss the flight. Still nothing could be done.

Pros: Flight over Himalayas was breath-taking!

Cons: Flew from Chengdu to Kathmandu, through Lhasa. Even though it was the same flight, we had to de-plane in Lhasa and go through security both coming off the plane and twice again before re-boarding the same plane, to the same seats. Probably a China / Tibet thing, but we received no explanation from Sichuan. After this uber-security play, we got back on the same plane and sat for almost 2 hours on the tarmac, even though we were the only plane in the airport! Sichuan served us lunch while still on the ground, but I would have preferred an explanation from the crew for the unreasonable delay.

Pros: Initial ticketing and boarding was easy. A bit of a fiasco in Lhasa.

Pros: The crew was good. The flight was quick and direct.

Cons: So they had a very quick food service then because of turbulence they closed the bathrooms and made everyone stay in their seats. I have 3 little kids and a wife with a small bladder. Over the course of 4 hours they need to use the bathroom sometime. My kids were literally crying because they had...

Pros: Seats recline far, great for sleeping. Crew members very helpful and cheery. Food was surprisingly good.

Cons: There was no option through Kayak to choose a meal option, but the standard meals were ok so wasnt the end of the world.

Pros: Safe trip

Cons: Better food and choice of drinks

Pros: The crew were excellent. Seating was comfortable.

Cons: Nothing.

Pros: Not much. Incoming flight was late then turn-around was ridiculous.

Cons: We had extra baggage, which I tried to pay online multiple times but the Virgin website kept indicating they are having problems. When we arrived at the airport the charged us basically twice (for extra bags) what we would have paid had they not rigged their website to make extra money.

Pros: checking in at Changi Airport is always a pleasure, helpful friendly staff

Cons: the food is disgusting

Pros: Entertainment system was new and easy to use. Seats in premium economy were quite comfortable.

Cons: A vegetarian / pescatarian option on the menu would have been nice but other than that, all good.

Cons: Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow

Pros: I liked the size of the cups for drinks: smaller than usual.

Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.

Cons: Flight was 4 hours late with no explanation

Pros: Polite

Cons: More selections for movies . Fresh veggies or fruit in meals.

Pros: I liked the complimententary pillows and blankets.

Cons: The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old.

Pros: Efficient crew and boarding.

Cons: Hard to see movies overhead due to brightness of cabin.

Pros: Smooth and easy

Cons: Check in location not clear in the beginning.

Pros: Everything is ok but too much bumpy

Cons: Nothing

Pros: Great Food, good customer service, quick boarding/deplaning, and the return trip from MNL to TPE was almost top notch.

Cons: My entertainment screen was not working nor could the crew get it to work.

Cons: Six empty seats in the “emergency row” I was not feeling well and needed the extra space.5 hours into the 13 hr long haul to Taipei, I felt like I was going to hyperventilate, they charged me $120. Bucks for the privilege. Kosher meal was unbeatable.

Cons: Very nice services

Cons: Breakfast was not tasty. Options could have been better.

Pros: The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay.

Cons: Nothing. The flight was efficiently run and seats comfortable.

Pros: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.

Cons: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.

Pros: Cathay Pacific and crews were really good.

Cons: I suggest no seating reservation online.

Pros: Everything and everyone are Good and Nice .

Cons: For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks

Pros: Crew were very hospitable and helpful.

Cons: More leg room on long international flights.

Pros: The food is always great!

Cons: They should bring out snack more often.

Pros: entertainment was fine

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Pros: the entertainment was fine

Cons: I hadn't ordered a vegetarian meal and therefore couldn't eat anything on the flight - everything was red meat based, the seats are tiny which is rough on a long haul, the airline asks people to take off headphones 30min-1hr before arrival, crew was incredibly rude, aircraft was old

Pros: great service in business class

Cons: food selection could have been more westernized!

Pros: The crew

Cons: Food wasn't great and didn't get the option to pic something not allergy inducing. The chairs were very uncomfortable with no back support or head padding.

Pros: Good seats and crew.

Cons: Choice of movies

Pros: Everything on the plane was fine, and the service was great.

Cons: Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great.

Cons: I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!

Cons: Frustrated

Cons: Flight was delayed and was not able to catch up my cebu flight. I was accommodated in a flight about 5 hrs after my original mla ceb flight and was not allowed access to PAL lounge as I was told I only have an economy flight. Very frustrated considering I flew as a PWD.

Pros: Nothing

Cons: Baggage delayed for days

Pros: Great aircraft

Cons: Perfect

Pros: Flight was on time boarding and arriving

Cons: 1). Didn’t have enough food so only one option was available 2.) seats cramped like a budget airline 3.). Pilot made a harsh landing.

Pros: It was a routine flight and everything was OK but not fantastic

Cons: Some of the food served was quite bad .... other options were pretty good

Pros: Crew was fantastic! Great seats! Little extras like toothbrush are wonderful!

Cons: Can't think of anything

Pros: More comfortable than expected.

Cons: Could not check in online or at the kiosk (the flight was part of an overall ticket bought on Air New Zealand). Only one checked bag per ticket, but we had an extra bag because of the international legs. An employee got us checked in, bags tagged, and convinced us to carry on one more bag.

Pros: Got an aisle seat. Got all the meals. Overall a good flight.

Cons: Tim Tams out for self service

Pros: Crew was attentive.

Cons: Was seated near some noisy distractions i.e. crying baby.

Pros: Korean Air was amazing. Very comfortable, hospitable, and punctual.

Pros: This was a Delta codeshare on a Korean Airlines plane. The seats in business class were very comfortable and it was easy to stretch out and sleep.

Cons: The food was mediocre. Not terrible but not very tasty either. There is no wifi!

Pros: Everything was great!

Cons: Some announcements were made only in Korean, would have been helpful to also have English on international flight.

Pros: crew was helpfull

Cons: me and my partner should have been seated together

Cons: tv entertainment,i wish i had realised that there was no TV for the children. .

Pros: The price of the flight was good (without the bag)

Cons: Knowing that a bag cost $105 Au after I bought the ticket. I would have paid a bit more and just gone on Air New Zealand.

Pros: I like the lady who checked me in.

Cons: First of all, your selection of food could be way better. You’re traveling between two places that have extensive access to rice - why is your gluten-free menu so poor? Your airline crew are scary and I’m worried that if there was a true emergency none of them would know how to get us off the plane safely.

Cons: Absolutely hopeless baggage delivery/collection. Almost as long as the flight

Pros: The crew was amazing! Its amazing the difference in overall politeness of that australian based flight crew vs a US based crew. Every need, every question, every request answered with a smile.

Cons: The crew were great it was on time and overall fabulous

Pros: Nothing!

Cons: I was booked on flight QF 74 from San Francisco, connecting in Sydney (3 hour connection) to Queenstown, New Zealand. When I went to check in I was told that I needed a transit visa for Australia because of my Indian Passport. When I booked the flight back in September, it was not a requirement to have a transit Visa. I was told by the Qantas supervisor that this was a new requirement as of October for Indian and Chinese passport holders even with brief connections. 9 people were in a similar situation the day before and denied boarding. I understand that things change, but I am very disappointed in the service provided to me. Of course, they could not help me get an evisa for Australia, but they were not even willing to help me search for it rebook a Qantas flight connecting in a different city/country. They did not even connect me with online reservations directly to quickly do something to be able to continue on my journey. They only gave me a phone number to call and sent me away. I tried the number and was on hold for almost an hour. Luckily, my friends were on a different flight on Air New Zealand that had seats leaving in 2 hours, and I almost missed that waiting to talk to someone from Qantas. I booked a ticket with Air New Zealand (by talking to their checkin agent, who was able to connect me directly with a reservations agent via a direct line, which was something I was hoping Qantas would help me with at a bare minimum) and I was able to purchase a ticket for that Air NZ flight and continue on. I’m VERY disappointed in the way that I was treated and not provided with assistance in a timely manner. I would have almost missed that flight and have to miss out on pre-arranged travel plans losing out on an additional $2000 in tour / accommodation bookings.

Pros: Crew were very good

Cons: More movie selections

Pros: the crew was good.

Cons: hot as hell during check in outside and it took forever. then the entertainment on the plane which was prehistoric with everyone having to watch the same movie, plus it was a very old movie!

Cons: Business class is Not a business class seat On the new 737.

Pros: Nice crew

Cons: More leg room and comfortable seats

Pros: The first meal was awesome! The second one was so-so.

Cons: Flight attendants rude to travel companion . Non Korean but speaks Korean. When addressing two flight attendants on Korean, they insisted on responding in English, rather than continuing in Korean. Travel companion not happy.

Pros: The crew was very attentive and our seats in Prestige class were very comfortable.

Cons: The entertainment options were meager at best.

Pros: Everything. Very comfortable seat. Great food.

Cons: Better movie selection.