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Pros: Food

Cons: Everything is good.

Pros: Virgin lounge staff were super friendly and helpful - getting me on an earlier flight and giving me a spare seat next to me!

Cons: nothing negative to say

Pros: Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline.

Pros: Comfortable economy class, food throughout the flight.

Pros: Crew was amazing!

Cons: Checkin and gate crew were amazing! It was hard to hear the announcement on the intercom in Apia. Too sound was not clear and precise.

Pros: Efficient crew and boarding.

Cons: Hard to see movies overhead due to brightness of cabin.

Pros: Very welcoming crew, kept us informed of any changes

Cons: The seats are old, no entertainment, really not the quality I expected for an international flight

Pros: great service and comfort for the price i paid. Staff friendly. My seat was close to the restroom.

Cons: movies were dated.

Pros: We were treated very rudely.

Cons: We were treated very rudely. We should’ve taken another airline

Cons: Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone.

Pros: I slept for 12 of the 15 hours so? Food was good!

Cons: More leg room.

Pros: Great crew and comfortable sear

Cons: Older plane so entertainment system left a bit to be desired

Cons: Creaky seats in business class, below average selection of inflight movies and food that was substandard. This was a very oddly configured A330 with the seats in business way too close to each other. Every time they make an announcement you have to deselect whatever you were watching again.

Pros: Crew are nice,but the seat need to improve

Cons: The seat need to improve

Pros: The timeliness of the boarding and flight takeoff

Cons: The landing. Seemed a little rough

Pros: Comfortable seating map

Cons: Food could be improved especially for vegetarians

Cons: Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined.

Pros: good

Cons: nothing

Pros: Friendly crew, 747-8 upper deck window seats in business have lots of storage at the under window bins

Cons: I was looking forward to flying a 747-8 again, it’s a nice aircraft but I found it more noisy than 787 and 350. Meals were very Asian oriented, entertainment had limited options. Had expected better on such a comparative route across the pacific

Pros: The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!

Cons: I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!

Pros: The flight attendants were very nice.

Cons: The check in counter in Chengdu doesn't open until 1 1/2 hours before the flight departs.

Pros: The crew and the food.

Cons: On time

Cons: Was a decent and modest flight.

Pros: The flight attendants were nice

Cons: Organization is poor, food is aweful, seats are bad

Pros: no comment

Cons: check in was confusing, ….

Pros: The flight was excellent except for the food. They could have fone better.

Pros: Business class was good but sears small

Cons: Flight to BKK better seats

Cons: 4 hours late departure from jfk.

Cons: Vegetarian food is terrible. Also no variety

Pros: Overheard storage is good

Cons: Seat cushions could be more comfortable

Cons: Allow the passenger to watch the video and listen the audio as long as the entertainment system is on. I was asked to take the ear piece out before landing so I couldn’t hear the audio of the end of the movie.

Cons: Drinks and meals were delivered at reasonable intervals and the food was good.

Pros: Seat was not comfortable

Pros: Absolutely nothing

Cons: Flight delayed and then cancelled NO COMMUNICATION WHATSOEVER as to what was going on. We finally got rebooked in another flight on a Chinese airline at 2:30am so we had to stay at jfk for a total of about 24 hours with no compensation for our time and troubles. Horrible. Experience!

Pros: Crew and the food

Cons: Seating was tight for me a big guy

Pros: Nice entertainment on this flight, modern movies and TV programs. The food was good, more than enough to fill you up on a 4.5 hr flight.

Cons: The business class configuration on the 777s operates on this flight is not worth the extra price paid. I found that the level of recline (120 degrees) made my back ache and it just wasn’t comfortable. I’ve flown this flight several times now and this is an issue for me. I’d like to arrive refreshed

Cons: Good seat on Virgin VA1 51H and lucky for me there's no one seated beside me I had two seats all to myself. They run out of chicken and had to settle for vege curry which was ok. Purchased the wifi the entire flight which was awesome.

Cons: Flight left late... I missed my Delta connection from LAX to New York. The Delta staff told me that this flight routinely arrives late. Also, my previous flight that I was booked on, VA7, was canceled the day before. It’s been a nightmare

Cons: The food and drinks.

Pros: Friendly crew, well flown, good boarding procedure

Cons: Flight was about 10 mins late due to "paperwork"

Pros: The crew was really friendly.

Cons: The entertainment options were really limited. Movie options were mostly older movies.

Pros: The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good.

Cons: Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.

Pros: Excellent crew

Cons: Excellent service

Pros: Good price but not too good services

Cons: Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger

Pros: Very welcoming crew, kept us informed of any changes

Cons: The seats are old, no entertainment, really not the quality I expected for an international flight

Pros: great service and comfort for the price i paid. Staff friendly. My seat was close to the restroom.

Cons: movies were dated.

Cons: Older planes are very outdated.

Pros: Good service, friendly staff, comfortable seats

Cons: Boarding in Fiji was hectic, several searches and interruptions in line from staff who had trouble communicating

Cons: Internet service was terribly spotty, but then again you're flying over vast amounts of ocean. Other than that, comfy and reliable flight that I could actually sleep on.

Pros: Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline.

Pros: Food

Cons: Everything is good.

Pros: Crew is one of the friendliest I have ever experienced. Everybody has been extremely nice and helpful. Food was great.

Cons: Seats feel very narrow, pitch is good. Entertainment is pretty basic, selection is eh. Boarding is not consistent.

Pros: premium economy! excellent service in LAX by QF ground staff on transfer

Cons: Nothing!

Pros: I slept for 12 of the 15 hours so? Food was good!

Cons: More leg room.

Pros: First rate crew, friendly and professional through the long flight. The food was excellent and the crew offered snacks and drinks between meals. I paid the extra to sit in a section upstairs that I was able to get up and move around frequently.

Cons: It’s a long flight but that can’t be helped. Economy seats are really cramped and so I paid $190 for more leg room on the way back. Would highly recommend. I wouldn’t sit right next to the bathroom again. (Check seat guru first) Also wasn’t able to check in with my mobile phone. Had to go through the line.

Pros: New screens new seats and very modern

Cons: Flight delay could’ve been shorter.

Pros: Crew were very good

Cons: More movie selections

Pros: Crew great. Seat was a major let down, too small.

Cons: Just the seats really.

Pros: I liked the complimententary pillows and blankets.

Cons: The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old.

Pros: Efficient crew and boarding.

Cons: Hard to see movies overhead due to brightness of cabin.

Pros: Wonderful Crew- friendly, professional, helpful.

Cons: Been on time departing.

Cons: I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!

Cons: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me

Cons: The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair...

Cons: Seated at the back of the plane. Ran out of food options.

Pros: Excellent food an si service

Cons: Avoidance of delay as I missed the connecting flight and had to take a later flight when connecting to cairns

Cons: No in flight entertainment. No seat charging. It would have been nice to know this a head of time so we could have prepared (tracing with 3 kids). Right before we took off crew told everyone to down load virgin app, they didn’t specify the entertainment app. So we were not able to watch any movies.

Pros: Amazing crew, food, and experience.

Cons: NA

Pros: Good

Cons: Good job

Pros: Crew and seats were good

Cons: Ordered vegan meal was terrible, hard to eat. Had to go with the regular meal instead to eat something, which was okay, but also not great.

Pros: Everything was great!

Cons: More dates available for reward redemption

Pros: The flight crew was friendly. Checking in was easy.

Cons: Nothing, it was great

Pros: Very friendly crew.

Pros: Crew were very friendly, very comfortable flight and quick boarding/ off boarding

Cons: Having my luggage come with me! I have to wait more than a day to get it back

Pros: Crew were very accommodating to the needs to the passengers.

Cons: Limit the recline on seats to less of an angle in economy.

Pros: CREW WAS HELPFUL AND OBLIGING.

Cons: IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY.

Pros: The staff in yangon were extremely helpful and understood my situation. However they were unable to do anything to rectify the issue.

Cons: The time between arrival and departure for the connection flight was too short. Flight was missed. I will make an official complaint. Why sell flight tickets with no time to transfer. Even before the flight, staff knew i would miss the flight. Still nothing could be done.

Pros: services offered by the cabin crews . It's a team looks which has been well trained which can be tasted in all details of their service to passengers . Smiles ,considerateness ,caring passengers' needs ,focusing on thir job all these merits can be found every where in the cabin . And none of their crew memmer was taking care or chatting about their personal affairs .Unfortunately which is easily can be found in most of airlines in China including those huge Chinee airlines comparing with SiChuan .It's a team deserves our respect.

Pros: Food was excellent. Crew was helpful and friendly.

Cons: Plane seats were small -- but as expected to be honest with you.

Pros: I thought service was outstanding and efficient .... like they passed out a box of food with water.....rverybody got one .... fast and efficient

Cons: N/a