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Pros: Price were amongst the cheapest

Cons: Terrible cabin cleaness and rude crew members. Nothing matches the Malaysian hospitality promoted.

Cons: Worst business class seat in the air. Departed 90 minutes late due to mechanical issues

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience

Cons: Nothing not to like. They went above and beyond

Cons: Crew service

Pros: The crew had their hands full. Very friendly throughout the flight

Cons: Comfortable legroom and newer movies

Cons: short hall business class not comfortable - flight delayed as usual

Cons: Flight was delayed for 4 hrs, the additional delays st the arrival airport.

Cons: Icecream too hard

Pros: all good

Cons: all good

Pros: Service and staff were great. Especially liked that they provide a personal kit for everyone which has a toothbrush, toothpaste and an eye mask and ear plugs. Excellent!

Cons: As always, more seat room.

Pros: Comfortable flight.

Cons: Food and entertainment options.

Pros: Kind crew

Cons: Food is terrible.

Cons: My luggage come a day late from Ho chi Minh air port.

Pros: The plane was clean and the staff were very friendly! We were even a little bit early.

Pros: Vegetarian food is good

Cons: Boarding bad. Plane delay and crew did not get right gate change+ boarding time change information and yo-yoing the passengers!

Pros: You have earned a customer for life. The crew was fantastic, the plane was very new, and the entire process was easy. The fare was super cheap and a great value. Keep up the great work!

Cons: The food from Canada was very Canadian, but on the way back way more traditional chinese

Pros: Crew was very friendly.

Cons: There is just no room to move in those seats. We were packed in like sardines.

Pros: The ability to select a special meal ahead of time. Meal selection out of the US was better than coming from oversea into the US.

Cons: Seating can always be made more comfortable.

Cons: Too much unreasonable charges!!!!!

Pros: Crew was nice, flight was smooth

Cons: Boarding was quite unorganised. Their system wasn’t efficient because they let people board even when it wasn’t their turn. Food was average, no entertainment in Economy class, took a while to dim the lights on a overnight flight then when it was time to wake up the lights were turned on fully rather than gradually.

Pros: Stewards service.

Cons: Food

Pros: Philippine Air staff are amazing. They will do everything possible within their power to make you comfortable.

Cons: The seats are a little thin and the angle does not give adequate lower back support.

Pros: Nice flight attendant. Alcohol included.

Cons: Snack choices. More tea and coffee

Cons: 2.5 hour delay

Pros: Boarding went smoothly, crew extremely curtious and helpful.

Cons: Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma.

Pros: Extra touches and super pleasant and courteous staff.

Cons: We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there

Cons: Entertainment and seat comfort

Pros: Crew very friendly, nice airplane, clean

Cons: more room in economu

Pros: The staff was very helpful

Cons: None

Pros: The plane, seat, food, amenities, staff, etc were all world class

Cons: LAX immigration is a nightmare but not NZ fault.

Pros: Crew still managed to provide me the veg meal, even though they didn't get the request.

Cons: Type of food I chose on the website was not ordered with the airlines.

Cons: Awful. No eng speaking staff. No check in line mamaged.

Pros: Great Entertainment

Cons: Depart on time there was over 45 min delay without an explanation

Pros: I liked the foods serviced and kind crews. The flight departed on time. The atmosphere of cabin was quiet.

Cons: The services of the flight information and the slot of earphone was not working.

Pros: Price were amongst the cheapest

Cons: Terrible cabin cleaness and rude crew members. Nothing matches the Malaysian hospitality promoted.

Pros: Pleasant steward

Cons: Delayed and waste time at Jakarta airport

Pros: The hospitality of the staff Smooth sailing process

Cons: The food and the seats and leg room is too small especially for larger people

Pros: Very little.

Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.

Pros: Plane was okay. Nice big screen

Cons: Crew was ok

Pros: Crew was amazing and diligent !

Cons: Food could have been better with some more options available onboard!

Cons: No WiFi on plane. Major draw back

Cons: 1h30 delayed as usual

Pros: Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes.

Pros: easy securityand boarding at kl

Cons: food bland

Pros: Nothing

Cons: Changed gates 3 times . No one knew what was going on. Late flight. Request for wheel chair not fulfilled. Very tight transfer. Very far to another gate when transiting from kL to Yangon. Ridiculously far. My first n last time with Malaysia airlines.

Pros: The crew are friendly and reliable.

Cons: The food instead of salted peanut, it will be better if bread instead coz some of us got not enough time for meals.

Pros: timely and comfortable

Cons: less use of plastic- why not be the first airline to use the new paper box water bottle? why do the blankets have to be wrapped in plastic. end use of single use plastics, be a pioneer :)

Pros: The friendly crew, space for my legs and the food.

Cons: The entertainment gadget was faulty.

Pros: Confort

Cons: Meal for children first

Pros: Very smooth, on time boarding. Food quality

Cons: The food is served on a tiny tray that only has room for the hot dish. Other items are piled on top. Recipe for items being dropped, getting crumbs everywhere and generally less comfortable eating experirnce. And stop using plastic cutlery!

Cons: Everything compared to Emirates or Etihad

Pros: Seat and legroom ok. Seats are on the narrow side if you have a large person beside you. Supper was excellent. Breakfast so so.

Pros: The flight attendants were kind and attentive and professional. I enjoyed being able to watch movies of my choice. Great selection of entertainment available. Food was good and the Hagen Daze ice cream was a great surprise!

Cons: I’m thin but 177cm tall (long legs) so the seats were wide but leg room was uncomfortable for me. Also, the posture of the seats are not good for spinal or neck alignment so, again not comfortable. No support for the lower back and very limited reclinablity.

Pros: I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!

Cons: Seats too narrow in Economy.

Cons: The only food I ate all day were the two meals on Hong Kong airlines flights. On the flight from HK to BKK we were served a hot meal of Beef, rice and vegetables. At the time the vegetables tasted a little starnge but I was very hungry so I finished the meal. After arriving at my Bangkok hotel I started to feel unwell and by the evening I was repeatedly vomiting.

Pros: Crews were amazing, both ground and cabin

Cons: There could’ve been a means of entertainment

Pros: Crew was friendly and the food was diverse and tasted good

Cons: More options for movies

Cons: More choices in movies

Pros: The crew are friendly and reliable.

Cons: The food instead of salted peanut, it will be better if bread instead coz some of us got not enough time for meals.

Cons: Cancel last minute and no compensation given, how rude it is.

Pros: This flight nothign

Cons: Major delay, should have offered passengers water or beverages. Food was very poor, no assistance for transfer on late flight.

Pros: Everything was smooth. MAS staff attitude has changed to the better tremendously. Friendly staff, orderly boarding, pilot announcements were clear with good command of English.

Cons: BKK to KL flight food needs some improvement. Presentation and taste. I had the fried fish with rice. But it was really tasteless.

Pros: The crew were good

Cons: Food is not good

Pros: Honestly the turbulence really did not make this an enjoyable ride. I actually could not wait for us to late. It was rather petrifying.

Cons: The food was not great and again the seldom announcements about turbulence made this a difficult ride.

Cons: Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle.

Pros: China Airlines have always been consistent in food and service. Consistency is good but the quality is not kept up as well.

Cons: The quality of food. Maybe the food is okay, the heating up of them tends to be over done.