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Pros: "Everything"
Cons: "Less new movies and kids movies"

Pros: "Comport seating"
Cons: "Food quality needs to be improve"

Pros: "Yes, crews were excellent"
Cons: "Boarding of passengers should be clear"

Pros: "Preference given for those requiring extra help boarding"
Cons: "Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane."

Cons: "Great value ,excellent and friendly service."

Pros: "Same as the first flight. Korean flight attendants were very courteous and helpful. Foods ok. We couldn’t afford first or prestige class so we have to trade in our comfort in economy."
Cons: "Flight wasn’t as long but if you add up the lay over time, it end up being long."

Pros: "Nice bathhroom size"
Cons: "I dont like the 2x seating in business, seats are not up to what they should be, i was glad it was a short flight"

Pros: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Cons: "Seats of any airplane could use improvement on comfort. But comfort was good."

Pros: "Accomodating the cew"
Cons: "None"

Pros: "Staff was very hepful and attentive. Nice people working"
Cons: "Ordered vegetarian oriental and they brought me appetizer of shrimp Flight attendant didn’t understand that shrimp is not vegetarian"

Cons: "I would have given a 5 Stars for comfort if the cabin temperature is at least cooler not dry. Please please look into it."

Pros: "Food. Entertainment system."

Pros: "Very professional crew good service"
Cons: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"

Pros: "Staff was very nice"
Cons: "Very small seats"

Cons: "Everything was going well until our bags didn’t show up at our final destination. Big no-no. Just ruined the otherwise pleasant experience"

Pros: "Again the crew was pleasant."
Cons: "The 747-400 flight had some metal box mounted on the floor under the seat in front of me. I have a bad left hip and was in pain the whole flight because all I could do is keep my left leg in one position. If these boxes are necessary then get those seats more space so it will not be a problem. Put new Monitor screens into the seats."

Pros: "Always slippers and good seats. Lunch was good. Entertainment was just ok but good classical music selection."
Cons: "The food used to be something I looked forward to, but this time the beef and rice for dinner (because chicken was already gone) was so salty and awful I had to ask to change for fish, which was flavorless. 30 minute delay on unloading luggage made the end of a long flight rough."

Cons: "Just the more than one hour departure delay. Reason given was that they were still waiting for passengers on a connect connecting flight. Then what was unusual was a manual head count of passengers which was out of the ordinary in this high tech world of modern air transportation"

Pros: "The service and especially the flight stewart, he has to be the best one EVER!!!"
Cons: "I was too distracted by the professionalism, friendliness and care of the fight stewart to see anything bad."

Pros: "Flight had to be cancelled because kayak/Korean air allowed us to purchase these tickets aware with the expiration date of Lauren Butz’s passport this would be an issue. Disgusting business practice."
Cons: "See above. Kayak or Korean air should refund us the cost and some for the stress incurred on our honeymoon, the extra night stay in San Francisco and all the challenges incurred with little to no help from Korean Air on finding an APPROPRIATE resolution (they’re best offer was for us to buy two tickets for the same flight pattern 1 day later for an additional $1,500. THey wanted us to pay them more to get us there? After their shady business practices of willingly stealing money for our initial flight purchase for our honeymoon? Atrocious.)"

Pros: "flight delay for more than an houe"

Cons: "Same above"

Pros: "Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast."

Pros: "I like the Korean Bibimpap on the plane, taste was good."
Cons: "Old style business seating, quite uncomfortable, not a full recline, very uncomfortable when fully reclined compared to other business planes, TV was small, not good quality, selection of movies was only ok, not great, service was ok, not great, they cater more to Korean customers then other guests, if you are on the upper deck de-planning is difficult and awkward as you have to go through the economy section and staff doesn't keep them seated, so no extra bonus for business in de-planing. washroom items not replaced (toothbrush / mouthwash), overall very average"

Pros: "acomodations was awesome!!!"
Cons: "temperature was not consitent"

Pros: "Food, service"

Pros: "The staff was friendly and helpful"
Cons: "There wasnt anything that i didnt like"

Pros: "Everything.they all assist you and helped u out to look and store your hand carry-on."

Cons: "The seat is small"

Cons: "Staff were oddly unfriendly and I was awakened twice"

Pros: "Food was excellent. Flight attendants are very courteous and helpful too. Plane was very spacious, I love flying with Korean air."

Pros: "Except for crying babies, all is well. Commendable"
Cons: "Same food every year after year"

Pros: "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
Cons: "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."

Pros: "Bibimbap not available. Crew checked in our carry-on despite having space above our seats (Carry-on was not checked in during Chicago to Seoul trip). Unresponsive entertainment system. If this was only a ICN - MNL flight this is overpriced since it feels like a budget airline."

Pros: "Spacious for economy."
Cons: "Felt like we could have had an extra meal/more snacks & drinks. Only 2 meals for a 13-14 hour flight."

Pros: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Cons: "Refund policy"

Pros: "Excellent service and comfort, from start to finish"

Pros: "Cabin crew's service quality & attitude"
Cons: "delayed flight for 30 min due to the connection at the gate of ICN."

Pros: "We were thrilled to be upgraded to business class for this long flight. Korean Air does it up proper., and I managed 5 hours of sleep en route. The food and cabin crew were excellent. It was tough to return to the economy class for our onward flight."

Pros: "Flight was full but still comfortable."

Cons: "We are delayed for 2 hours"

Pros: "same as above"
Cons: "long wait for our baggage to be released to the conveyors after we had arrived"

Pros: "My special meal request was honored and was quite tasty! The plane was comfortable--seats to lavatory!"

Pros: "same as above"
Cons: "same as above"

Pros: "Everything!"

Pros: "Although I flew Coach, the flight attendant crew was outstanding. Polite, professional and extremely courteous."
Cons: "The menu selections were adequate.... video and entertainment left a lot to be desired."

Pros: "Everything was great. The only suggestion I would like to make on another topic is the cost of an extra luggage. Compared to another airline I use (Eva Air), I find the Korean Air extra luggage cost much higher."

Pros: "Flight attendants are extremely gracious, helpful, elegant and resourceful. They give the best service. Take off and landing were good too. Korean Air has experienced pilots. Entertainment was varied and very good, just the noise was not very good. Meals are always great with three choices. You can drink anything without having to pay like on United Airlines."

Pros: "Rr00m for legs and food"

Cons: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."

Pros: "Fast boarding. Early arrival. Comfortable seat."
Cons: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"

Cons: "Raise the cabin temperature"

Pros: "Newer Aircraft and very convenient"
Cons: "I dont see any thing to improve"

Pros: "Flight attendants were very friendly, professional and helpful"

Pros: "Crew was amazing"
Cons: "None"

Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."

Pros: "I can say all the crew was amazing"
Cons: "They are doing excelent job."

Pros: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."

Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."

Cons: "Flight way too cold"

Pros: "Crew"
Cons: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"

Cons: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"

Pros: "Well organized boarding, friendliness of staff, food service"
Cons: "Flight was delayed by about an hour."

Pros: "personel provided excellent service"
Cons: "food was ok. A faulty entertainment system did make our flight feel longer."

Pros: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"

Pros: "Everything else"
Cons: "Food was less than marginal"

Pros: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."

Pros: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Cons: "None that I can think of"

Pros: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Cons: "None"

Pros: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."

Pros: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Cons: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Pros: "great crew service. my first time flying with singapore airlines and they delivered"

Pros: "Priority line for boarding and security, reclining seats, foot stand"
Cons: "Priority boarding not available in India, food and food choices and lackluster service"

Pros: "Best Inflight Service Best Inflight Food Best Lounge"

Cons: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."

Cons: "one of the oldest planes i ever used"

Pros: "Foot rest, large movie screen, good food"
Cons: "They ran out of diet drinks."

Pros: "The entrainment was amazing!"
Cons: "Seats were a little cramped"

Pros: "New movies! Yes!"
Cons: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."

Pros: "We started taxing 15 minutes before the departure time. This is great !"
Cons: "not much"

Cons: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"

Pros: "The friendliness of the staff, the food and overall the experience."
Cons: "That our bags weren't check in all the way to SEA"

Pros: "Great service with a smile and can do attitude"

Pros: "Attendants are always nice, flight is always smooth."
Cons: "Nothing!"

Cons: "good"

Pros: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."

Pros: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."

Pros: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Cons: "Segment Delhi to Singapore."

Pros: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Cons: "Wifi cost 12 bucks and hour."

Pros: "my wife had injured her ankle on our trip. as a result she was walking with the aid of a cane. the crew anticipated her needs and asked her to board early without us requesting."

Pros: "Friendly staff, excellent customer service, great food"

Pros: "In-flight Entertainment. Orderly & on-time boarding."
Cons: "Food selection was limited given we were traveling Economy class."

Pros: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival."
Cons: "The movies choices in the in-flight entertainment were wanting."

Cons: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."

Pros: "Friendly and approachable cabin crew."
Cons: "Boarding was not good. No clear announcement. No special boarding for star alliance gold member."

Pros: "Veruy efficient"
Cons: "None"

Pros: "Crew were good"
Cons: "Entertainment system doesn't have a touch screen like other airlines. They give you ear but buds instead of head phones. Alright they gave us headphones for our young son you had to put the foam covers on yourself and they kept coming off. Not a very good selection of movies. Good is bland and not very good options."

Cons: "Video screens were quite small and there were no USB charging."

Pros: "all was good"

Pros: "Everything."
Cons: "Nothing."

Pros: "Food is always the best. I had the butter chicken for dinner. It was very delicious."
Cons: "I think this was just a personal issue for me only, but I would say the atmosphere. I felt the plane was humid and often at times, I found it hard to breathe. On one occasion, a flight attendant attempted to take my food away without asking if I was finished or not. I was annoyed by their lack of manners. I also didn't like having two blankets. There was no room under the seat in front of me, to put it anywhere. It significantly reduced my comfort. The passengers sitting next to me also had no respect when they asked me to step aside and was rude in general. It made my mood worse throughout the flight but I hanged in there. It was okay."

Pros: ":)"

Pros: "Crew were fantastic"
Cons: "Entertainment choices"

Pros: "The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star"

Pros: "Great crew. Wine and cheese was nice."
Cons: "Nothing. All good."

Pros: "Free WiFi - was great and fast"

Cons: "Very Slow meal service, had to ring for sparkling water when we had asked the attendant during the meal service. Took 20 minutes."

Pros: "Everything"
Cons: "I can’t be more demanding. Everything on the flight were good."

Cons: "It was over $450 to try and change the short segment fligt from Christchurch to Auckland. I could have bought a new ticket for 1/2"

Pros: "I had to us the wheel chair And they were all GREAT I was by my self"
Cons: "Right now I can't think of any thing"

Pros: "Small puddle jumper, but everything was well organized."

Cons: "The check in at premier lounge wasn’t as good as before for bussiness elite !"

Pros: "The flight was on time, staff courteous and we made good time to the destination."

Pros: "Crew were lovely."
Cons: "Had a lot of hassle adding baggage to this leg of my trip on booking. At check in i was asked to pay $130 for baggage, which was no surprise. Luckily Air New Zealand ground staff sorted it out and I did not have to pay. I will book direct with the airlines next time."

Cons: "My ticket did not say that it was a no luggage,no meal ticket & I printed off the E ticket & no where on the E ticket did it state no luggage.....I think that needs to be shown clearly when we book. I had to pay for 1 bag & it would have been $250 but ANZ did work with me &changed the ticket for $125 name-Marjorie Kalama"

Pros: "Our hostess was extremely friendly, accomdating and engaging. Air Nz need more staff like her! We had taken a Honolulu flight to Auckland flight the day before and were really disappointed with the service, lack of friendliness and the limited availability of food were not what I have come to expect on Air NZ, an airline we have been so proud of in the past to fly."
Cons: "There was no doubt the staff made this journey great!"

Pros: "Plz could u guys add Korean subtitle to movie or tv . Because when i was boarding, i couldn't find any Korean subtitle. I can understand English so that's find. But it let me think u guys don't really care Korean market ."

Cons: "We were late arriving, the cabin crew although they were pleasant, didn’t do enough to allow the passengers to get off first, for the connecting flight. Malaysian airlines stayed in the runway, fixing an engine and the pilot said they were delaying the plane, driving in for passengers to disembark. After being told by cabin crew that a number of us were late for connecting flight, that they were going to wait for us, they didn’t and we were told we had missed the flight. We were kindly put on the next flight which wasn’t until five hours later. Unrealistic scheduling causes is to miss our flight and had us sitting at the airport for four hours, making it an unnecessarily long day. Not impressed."

Pros: "Was a huge help when my connecting flights didn’t link up due to flight delay, I was so stressed but every single person with air nz helped to make it as easy as possible and were so friendly!"
Cons: "Nothing at all!"

Pros: "Comfortable"

Pros: "Crew complete meals and drinks efficiently so passengers can settle quickly for night flight"

Pros: "The fact that every possible thing was tajen 8nto account to connect us from our late arrival intetnational flight. Great team"

Pros: "there were extra blankets."
Cons: "Cold air blasting for 8 hours."

Pros: "Cool temps in plane"

Cons: "- Crew was ok, not friendly just professional."

Pros: "Everything"
Cons: "Nothing"

Cons: "Not enough room"

Cons: "They were great"

Pros: "Everything"
Cons: "Nothing"

Pros: "Good lleg room in the aircraft. Friendly service."

Pros: "Everything. Loads of leg room."
Cons: "Nothing"

Pros: "Everything"
Cons: "Nothing"

Cons: "Staff was not friendly or attentive."

Pros: "Fr]iendlyt, efficient flight attendants"

Pros: "No complaints at all"

Pros: "Staff were kind and thoughtful with younger passengers."

Pros: "Very helpful check-in staff helped me arrange to sit with a friend on the trip."
Cons: "My first seat had a broken entertainment system but I was quickly moved to a new seat."

Pros: "Low initial ticket price"
Cons: "Extra charge to get to sit next to my wife, which I was subsequently told I didn't have to pay because if my frequent flyer status (star alliance gold), but no, so sorry, no refund of that extra fee possible. Cheap!"

Pros: "Some of the crew were excellent service wise"
Cons: "Some of the crew were less than what I would expect service wise"

Cons: "I got upgraded to business :)"

Pros: "Free drinks!"

Pros: "The service and entertainment. And blankets to keep you warm because it does get cold on the plane."
Cons: "Small seats, no room."

Pros: "Snack ordering system Good service (picked up passenger's eye glasses when person was sleeping)"

Pros: "Very friendly and good service- price was very high for the distance/time"

Pros: "Lost our baggage twice!"

Pros: "Loved the landing lollies :) I was in a comfortable seat for a 3.5hr flight, and the entertainment system was on par with Qantas. I've long been a staunch Qantas traveller but will remain open to air NZ when travelling to NZ in future."

Pros: "Short, friendly people and was on time. Awesome all around"
Cons: "All was good"

Pros: "The service in Premium Economy was outstanding with two dedicated and attentive staff members. The food was excellent and drinks served in real glass made a difference. the space was generous, seats comfortable, and pillows and blankets of a higher quality than economy. Overall a superior experience."
Cons: "Check in was a bit of a mess with no dedicated line for premium economy, business, or first class."

Pros: "Service etc etc absolutely fine"
Cons: "Handling at Melbourne Tullamarine was poor. The plane landed on time but was sent to the wrong dock and that caused a lot of time wastage. This seems to happen in Australian airports more than anywhere else."

Pros: "A great flight with friendly staff, comfy seats, good food, and great inflight entertainment."
Cons: "The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate."

Cons: "Very small in the plane"

Cons: "not much choices in the movie selection"

Pros: "god food and movie selection."

Cons: "in-flight food and beverage choices needs lot of improvement"

Pros: "I like the food, the service, and the smooth flight (as always with Cathay). My Go-To Airline! Very practical too, without compromising quality."
Cons: "Coach Seats... Seems to be getting smaller over time."

Pros: "Entertainment, restroom facilities and toilettries"
Cons: "Training for flight attendants"

Cons: "flight delayed as usual"

Cons: "flight delayed as usual"

Cons: "short haul business class seat very uncomfortablev- flight delayed as usul"

Cons: "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"

Cons: "The check in counter service is terrible. Very unprofessional with terrible attitude. Can not pronounce the gate number clearly. After I clear up with him, he started gossiping with his colleague as it was my fault for not comprehending his English. How did Cathay Pacific become this way?"

Pros: "Comfortable seats and entertainment"
Cons: "Food even for short flights"

Pros: "seats that i selected was change when we enter the boarding gate without informing us"

Pros: "Our flight was delayed 45 in Chicago due to ice on the wings. Then about 10 mins of holding to land. With a 90 min lay over, unboarding and reboarding was rushed......but Cathay and security did their best I feel, It was only a 90 min flight and I didn't eat or watch a movie."
Cons: "Again, being 6-4, I struggle with comfort and after having no time to rest while switching planes, I was exhausted when I arrived in Manila."

Cons: "Flight was suspended I was not notified before I went to the airport"

Pros: "Very delayed flight that resulted to missed my flight going to davao"

Cons: "Delay flight and slow boarding and leaving plane."

Pros: "overall condition of plane"
Cons: "snack was too little"

Cons: "The flight was cancelled new departure time is 7:20am"

Pros: "Cup noodles and snacks available throughout the flight."
Cons: "Chicken curry ran out by the time I got served. I don’t really eat beef so I chose pasta, but the pasta was not substantial because it was just pasta noodles and sauce- no veges or anything with it. So I ate some cup noodles but that’s also more carbs. So no protein was available for my diet."

Cons: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."

Cons: "None"

Pros: "Absolutely nothing"
Cons: "That they continuously made mistakes and wasted my time and money. Let alone no sleep and carrying everything to 3 different terminals not completing my trip on any of them. Now I’m spending Valentine’s Day alone in a hotel in Hong Kong instead of meeting my gfs family and sleeping with her the first time in Manila."

Pros: "We arrived late again."

Pros: "Short flight time"
Cons: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it""

Pros: "The airplane was nice and clean"
Cons: "The flight was delayed. Boarding was slow. We had to wait for connecting passsangers. Delay ruined the experience. We didn’t leave in a timely manner. Flight crew was nice. There was a male crew member from LAX to Hong Kong, I could heard talking to the other crew members and he was using profanity. Nothing aggressive but not professional in my opinion. He used profanity in telling his story."

Pros: "Good food, service, and inflight entertainment."
Cons: "Not boarding by zone, made it disorganized and hectic."

Pros: "Timely and professional."
Cons: "I would like a different food selection...."

Pros: "Improve quality of the food."

Pros: "More leg room bigger plane"
Cons: "Food and landing"

Pros: "Seat unconfortable no legroom ."

Pros: "service excellent"

Pros: "comfort and service is always great on cathay pacific"
Cons: "bathroom were dirty"

Pros: "Even though the line to board seemed massive and very long the crew boarded everyone very quickly and timely I anticipated a very long wait and in reality it wasn’t"
Cons: "Nothing stood out negatively"

Pros: "More leg room, incline on seats, blanket, pillow."
Cons: "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"

Pros: "The fight took off and landed in good time."
Cons: "I expected dinner but got a pie with water. My IFE system acted up a little. Programmes were not great."

Cons: "Luggage was damage and I didnt notice it till I arrived at connecting airport terminal in manila. Didnt have time to file a claim as I have to rush for my local connecting flight. Hopefully Cathay Pacific can take a late damage claim without a report for my luggage"

Pros: "Quick boarding and very polite crew"
Cons: "The only issue was 30 minutes waiting in HK to take off and 30 mins circling Manila waiting to land....... both of which were neither an issue with CP."

Pros: "Thank you for your services."

Cons: "same as above"

Cons: "We were all supoosed to sit together (there were 3 of us) but my sister got separated at the last minute and put on a center seat elsewhere with no explanation."

Cons: "Simply excellent service"

Pros: "Like a little private apartment, glorious."
Cons: "No wifi, limited mivies"

Pros: "Overall excellent"
Cons: "Short gap between flight and long walk going to the next flight gate. Passing the security alone take time plus u have to walk then ride a train after that long walk again going to the gate."

Pros: "great service"
Cons: "Seats too cram feels like sardines in a can"

Cons: "Cobrar 45 euros por kilo extra no es normal"

Pros: "The seat in the economy is very comfortable. The cabin is very clean."

Pros: "The A350 aircraft"
Cons: "Flight was not long enough...."

Pros: "The flight was on time."
Cons: "Boarding is messy. Just one very long queue for everyone in economy. No method for organizing by groups. So if you are unlucky, you might end up with no luggage space in the overhead bins that are supposed to be for passengers at that point. Food was a measly 'roll' with generic water diluted juice."

Cons: "Seats need better padding"

Cons: "The entertainment system constantly plays media you can't control during the full takeoff and landing times, you can't even turn off the screen. This was particularly annoying during a nighttime landing. Also most of the movies had their content edited."

Pros: "Nothing"
Cons: "Bad food and bad FA"

Pros: "A Great Crew"

Pros: "Great customer service"
Cons: "On time departure"

Pros: "The whole Experience was Amazing. From Comfortable Seat, Great Flight Crew, Tastey Food"

Pros: "The staff was very nice and allowed me to change my seat to be near the door as I had a connecting flight fairly soon after arriving in Manila. This flight was very comfortable and excellent."
Cons: "There was no movie but that is Ok. I just read"

Pros: "Planecdmlty. Had the tow to myself! Food and crew excellent ."

Pros: "Nice clean plane. Pleasant crew."

Cons: "Flight was delay"

Pros: "Good entertainment choice"
Cons: "Average economy plane food"

Pros: "Crew was great, flight was short"
Cons: "Plane was dated, seats had a smell, tv were old"

Pros: "Even for a short flight there was a nice meal! Fantastic!"

Pros: "Everything"
Cons: "The English of the crew wasn't fantastic"

Pros: "The food and entertainment was excellent. Thr crew are friendly and luxurious plane comforts make it worth the trip paid for."
Cons: "Not enough fresh air, breathing quality was poor before take off. We had fumes from jet gases leaking in through the air conditioning, but once the plane departed the quality improved."

Pros: "The food they served was very good."

Pros: "good it was not a long flight."
Cons: "The crew was a bit negligent. They passed me when serving the food just because the aisle seat passenger next to me was served his special meal earlier, so they did not notice that the passenger at the window seat (which was me) had no tray in front of him when running the regular meal service. Isn't this sloppy !? Problem is that once they passed you, it's hard to get their attention, as they are always in a hurry, and not looking over the cabin just to check if someone needs something or wants to call on them for any reason, and there are no attendant calling buttons available. So you have to wait until they come by your seat again. Finally I got my meal with apologies 15 minutes later, but the experience was already ruined and the negative impression built.. Also, when departing from Taipei, the boarding process was a bit disorganized, compared with the one we had in Vancouver. As for as the entertainment, the LCD monitor at my seat was pretty worn out, with very poor contrast, making it difficult to watch a movie or read information. Same airline with two opposing experiences: Vancouver-to-Taipei very good, Taipei-to-Manila: poor."

Pros: "The service from the beginning to the destination was great. I found the staff very professional"
Cons: "none"

Pros: "the flight wasnt too packed so i had enough space and the flight was cheap, worth it."
Cons: "the time the flight was available for."

Pros: "entertainment"
Cons: "Staff treatment, food, cabin pressure was off"

Pros: "Transit was smooth and efficient."
Cons: "-"

Pros: "I like the boarding styles and the crew"
Cons: "I didn't like that we had to wait for one guy cause he was late. I also didn't like the little room we have to streach."

Pros: "cheap ticket will put you in seats that are in the very end of the plane where you will feel most of the turbulence."
Cons: "you will be the first to go inside and come out last. food is not impressive at sll!"

Pros: "Nothing!. My brother and I got to the Airport 45 mins before the Check In Counter Closed but we didn't make it Thedue to the fact that we had a flat tire unexpectedly so my flight was cancelled and rescheduled to January 10, 2018 and paid extra $480.00 including penalty. If the Check in Counter did not close early, I could still be able to check in on time while there was still 45 mins remaining."
Cons: "The Check in Counter closed early while there was still 45 minutes remaining."

Pros: "Flight was fully booked and we had a tight connection, but everything went smoothly."

Pros: "Food was good and brought out and cleaned up promptly. Seats were comfy for economy. Flights were timely."
Cons: "Nothing that China Airlines could control. Mostly issues with Manila NAIA airport."

Pros: "I request to re-assign the seat next to corridor in counter."
Cons: "The airline assigned us with two middle seats among the four-seat pattern again. No other choice."

Pros: "Crew was excellent."
Cons: "kind of an old airplane. Food tray was broken. Display was not functional."

Pros: "Flight left on time landed on time. Boarding was as smooth as could be expected. All in all a very good flight"

Pros: "People are nice..."
Cons: "Foods are not good"

Cons: "Rehydrated food"

Pros: "Enjoyed everything about my flight.Awesome service from the crew most welcoming.Plenty of leg room and comfortable seating.I have already recommend this airline to family and friends."
Cons: "Nothing"

Pros: "Good selection of movies, staff was friendly. Seats were okay, fairly spacious. It was nice that they gave everyone both a blanket and a pillow."
Cons: "Food was extremely salty and the selection was terrible. I was given the same pasta for two meals (first time I had a choice, second time only pasta again). Even the same type of pasta but the second time there was some chicken in it too. It was gross."

Pros: "EVERYTHING WAS SMOOTH AND QUICK"
Cons: "ONLY WATER TO DRINK WITH THE FOOD NO ORANGEJUICE APPLE JUICE OR COKE OR 7 UP"

Pros: "They got us there. Good movie selection. Good wine"
Cons: "Normal Chinese airline seats are small and hard just lick setting on a rock. Didn't eat the food."

Pros: "Enough legroom & space in economy"

Pros: "No issues, no delays, food and services on par."

Pros: "Crew was impressive. Very efficient with exceptional customer service and appearance."
Cons: "Food was awful. Flight was 1hr late"

Pros: "The airline attendants were very friendly."
Cons: "We had a free movie on a 3.5 hour flight but not on the 6 and 9 hour flights. It's time to step it up for long haul flights!"

Pros: "Staff and crew were nice and courteous to passengers."
Cons: "Digital Screen are too small. Video quality is not good."

Pros: "Exactly what you would want a flight to be!"

Pros: "Very disappointing because we didn't get our luggage up to now"

Pros: "After hearing horror stories of this particular airlines , it was quite the opposite . I had asked to get out in emergency seating for the extra leg room due to being a tall guy . The met my accommodations with no problem . I would def fly with them again"

Pros: "Entertainment like new movies are great to watch"
Cons: "Crew must be aware that some passengers only speak & understand English."

Pros: "Entertainment - good choices of movies and newer LCDs."
Cons: "Compared to Delta where they proactively offer unli cocktails and drinks to business class and comfort, I've never had one offer in my return trip. Had a technical malfunction twice which caused me to miss my 7am connecting flight by 2 mins. The next plane didn't even bother to wear for 2 mins even if they caused the delay. They gave a 250NT lunch voucher and asked to what til the next flight in the afternoon. That was the longest flight I experienced coming from New York."

Cons: "missing baggage"

Cons: "Chose western style dish, not very good."

Cons: "My baggage was damaged on an earlier flight and China Airlines is simply not available to fix the matter. Ground staff are not their employees and they do nothing about it except pass you on to talk to people at the next destination...who are also not able to do anything."

Pros: "Would have liked better seats since we are so tall, but overall, very comfortable flight."

Pros: "Space was good. Seats were just right space from one another"
Cons: "We were assigned seats apart from my companion"