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Pros: Economy seats arent different from other airlines. Flight was good in general

Cons: Transfer desk was hard to find for first timers. Send "ask me" staffs to greet on arrival for connecting passengers or info board will help.

Cons: No seat back entertainment. Very old plane.

Cons: Worst business class seat in the air. Departed 90 minutes late due to mechanical issues

Cons: Creaky seats in business class, below average selection of inflight movies and food that was substandard. This was a very oddly configured A330 with the seats in business way too close to each other. Every time they make an announcement you have to deselect whatever you were watching again.

Pros: crew amazing seat to tight

Cons: wider seat

Cons: More leg room and softer seats would be nice.

Pros: Super smooth flight, flight attendants were incredibly friendly and hospitable

Pros: Quantas Entertainment app was great!

Cons: Quantas seems to have frequent gate changes. You have to pay attention. No WiFi in terminals despite posted signs.

Pros: Plane was okay/good. Crew was good.

Cons: Food

Pros: The seat is comfortable and leg space is good for a 6’5 people, and the flight is on scheduled time.

Cons: Food could be better.

Pros: nothing.

Cons: being able to sit together the first flight since we booked months in advance, my seats were broken both flights in the recline position, and the crew kept getting upset with me for it, we were constantly skipped for water even during meal times.

Cons: Wifi didn't work

Pros: Standard of the flight was good

Cons: Cabin personal was unengaged rude and everything than helpful

Pros: seat very comfortable

Cons: food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages

Pros: Good

Cons: Delay without infromation

Pros: Innovative seating arrangements in business. Service was good.

Cons: Comfort of seats and laying position are ok, a bit hard for 15 hours.

Pros: comfortable, clean washroom, superb food

Cons: Too many process checking. Right before boarding we were all asked to stand and go outside for another checking. Blue ladies should be on the table right before passengers come for another check. there is a store but coffee and bottled water are not allowed to bring on the chair..why?

Pros: The crew was really good and professional.

Cons: Pls add quantity to the food. There was not enough meat to the amount of rice or pasta served. I got hungry between meals. Water was also not offered often enough between meals.

Pros: crew is very cooperative and professionals

Cons: no other comment

Cons: Pillows for business class as seat posture hurts the lower back. Needs improvement on loading priority luggages as mine came out together with the economy passengers.

Cons: More leg room.

Pros: Everything was great

Pros: The staff was friendly, fast, and the on boarding was organized. Not like other airline, China Airlines has made an impressive impression with their staffs friendliness, organized policies, and great movies to watch.

Cons: I got economy, the seats were uncomfortable

Pros: Friendly and attentive flight attendants.

Cons: Food and quality of entertainment screen for economy.

Pros: Very friendly ground service staff member, lovely to be transferred to an earlier flight and my seating request was granted, flight service was also excellent.

Cons: Had to pay for most movies. They need to bring around water more often and actually offer it to window seats rather than handing a glass to the aisle and walking off.

Pros: Amazing crew. Airline was awesome .. seem less

Pros: Crew good, seat pretty comfortable

Cons: Seating choice was unavailable and we were stuck with two middle seats in a row of 4 across. Air NZ tried to bribe us into staying overnight and taking a one stop itinerary the next day.

Pros: Good boarding, good arrival gate

Cons: Old plane, entertainment system is very old and screen bad

Pros: The crew did a wonderful job of anticipating needs and having all the little ammenities you could want.

Cons: They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good

Cons: Great Airline. Great staff and service. Good food and drink.

Pros: Comfort n clean

Pros: The hospitality of the staff Smooth sailing process

Cons: The food and the seats and leg room is too small especially for larger people

Pros: Window seat was good for enjoy very wonderful outside view.

Pros: All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service.

Cons: maintenance work not manage well

Cons: Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed.

Cons: Appreciated ability to switch to a bulkhead seat for more legroom. Bathrooms were clean at all times despite long flight. Deplaning was easy and fast enough. Overall a good experience.

Cons: Flight from Bangkok was delay and miss the connection flight.

Pros: Some crew not attentive at all. Had to request a few times before service was provided. Seats comfortable enough.

Cons: Some Crew a bit slack. And slow service

Pros: Great entertainment, food, and crew.

Cons: No wheel chair service in Shanghai. Bus service to and from the airline is terrible and untimely

Cons: No WiFi at all

Pros: The seat is comfortable and leg space is good for a 6’5 people, and the flight is on scheduled time.

Cons: Food could be better.

Pros: The price was amazing and the hard product is decent for what you pay.

Cons: Food and entertainment could use improvement.

Pros: The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists.

Cons: Honestly i think there are not much space for each passenger.

Pros: Crew was helpful but 1 crew forgot my dinner drink which was a hot tea drink.

Cons: Maybe write down who ordered drinks while serving dinner tray.. if there were turbulence the crew can go back to that list then setve it when seat belt sign is off.

Pros: Seats are ok, not super comfortable. Legroom are kinda limited but the monitor screens are great and user friendly.

Pros: seats are comfortable

Cons: flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages

Cons: Seat, food, service

Cons: It was delayed by 15mins due to heavy rain but it was OK as everything else was on point

Pros: Friendly staff

Cons: Security check at gate without priority Bagage Delivery business class

Pros: The crew are friendly and reliable.

Cons: The food instead of salted peanut, it will be better if bread instead coz some of us got not enough time for meals.

Pros: Great flight. Efficient and great service.

Cons: Seats very uncomfortable.. glad it was only a few hours.

Pros: The service and entertainment provided

Pros: movie selection was good

Cons: air was stale, food was just okay

Cons: No screaming children

Pros: Amazing crew. Very attentive and great service. Wonderful flat bed seats

Cons: The breakfast vegetarian food didn’t have any taste! Serve some real food!

Pros: My answer on first leg of flight from Mnl to Hkg goes with this one.

Pros: The flight crew were helpful and attentive. Directions were clear and the boarding was organized.

Cons: The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me.

Pros: The price was amazing and the hard product is decent for what you pay.

Cons: Food and entertainment could use improvement.

Cons: The crew is always nice on China Eastern. They seem to be late a lot of the time. We arrived almost 1 hour late. The business lounge is TERRIBLE. Get something to eat in the airport, not in the lounge.

Pros: The crew was very nice, but not very professional. Food and comfort in business class was pretty good.

Cons: Departure - there was no gate number shown for long time, but in 15 minutes after the gate number appeared on the list, there was announcement, that gate was going to close. Arriving - it took more than an hour to get out of the plane after we landed. No announces about why and how long...

Pros: Plane was ok

Cons: Better customer service from airline employees

Pros: The people at the check-in desk.

Cons: A light snack and drinks would have been good. Even just water.

Pros: Comfortable seats

Cons: Cancel last minute and no compensation given, how rude it is.

Pros: Very little.

Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.

Pros: fast trip from japan all ontime quick boarding and unloading

Cons: the food main meal on an australian airline consisted of meal a) sushi etc b)Japanese style chicken and boiled rice (chicken thigh full of fat and sauce was greasy) could not eat c)pasta twists with dried up sauce (could not eat) very poor quality food will bring my own next time no plain option

Pros: The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand.

Cons: Passport control in San Francisco took a very long time.

Pros: The crew member went above and beyond for the passengers, some of whom were less than friendly and polite!

Cons: It really had to do with parents not controlling their kids and allowing them to play spongebob on the iPad without headphones. I used the wraps and eye mask that were provided so it all ended up being a great flight in the end.

Pros: Easy great flight. Good entertainment comfortable seats.

Pros: Innovative seating arrangements in business. Service was good.

Cons: Comfort of seats and laying position are ok, a bit hard for 15 hours.

Cons: The television got black out 6 hours before landing..dont have a choice but yo sleep.

Pros: Seats are ok, not super comfortable. Legroom are kinda limited but the monitor screens are great and user friendly.

Pros: The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists.

Cons: Honestly i think there are not much space for each passenger.

Cons: No WiFi at all

Pros: It’s hard to complain about the comfort when the price of the flight was so good.

Cons: Audio headphones provided for the inflight TV service were kinda bad and it’s a special plug so regular wired headphones we use in the US don’t work. Not a complaint just an observation

Pros: Newer planes

Cons: Better foos stewards

Pros: Both check in and in flight crew were very nice and helpful.

Cons: Snack option