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Pros: The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!

Cons: I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!

Pros: The crew was A+, food was tasty and the amenities were great even for economy class.

Cons: Some of the flight attendants spoke really fast and hard to understand.

Cons: I’ll use Korean Airlines again!

Pros: Friendly crew, 747-8 upper deck window seats in business have lots of storage at the under window bins

Cons: I was looking forward to flying a 747-8 again, it’s a nice aircraft but I found it more noisy than 787 and 350. Meals were very Asian oriented, entertainment had limited options. Had expected better on such a comparative route across the pacific

Pros: You get what you paid.

Cons: Everything

Pros: The food was very good.

Cons: The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again.

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

Cons: So hot on the plane and cramped.

Cons: Better treatment of luggage. Better business class service. Food was poor.

Pros: The Malaysia Airlines crew hospitality is world wide known and I experienced it myself during this flight

Cons: I sit in 2K of A350-900. Though it is known as a throne seat, there is an error on the installation of this seat. The foot rest that comes up and supposedly joined with the ottoman to make up the flat bed is too long so this seat never can actually go to full 180 degree mode.

Pros: On time

Cons: 2 times flight per day

Pros: Boarding was organized

Cons: Vegetarian food wasn’t great

Cons: More leg room.

Pros: Entertainment selection

Cons: Food and drink selections were ok only. They ran out of one option for dinner.

Cons: This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks

Cons: I am an average-size person but even for me I found the seats were small and uncomfortable.

Pros: Nothing

Cons: Arriving on time

Pros: The plane was new and had a great feel. Pilots and crew very professional.

Pros: LOVED the cup of Ramen anytime snack and curved utensils for eating on a moving plane, genius! Service and quality of product is great. If possible, I will always Choose Cathay Pacific airlines over any US Legacy Airlines to Asia any day!

Cons: Stop shrinking the check-in luggage size and allowable weight every few years. It's a nuisance to have to buy new luggage every few years when perfectly working luggage has to be thrown away because of size requirement shrinkage.

Pros: no!

Cons: They need to smile and respect the passengers

Pros: Premium economy is the way to go. So much more comfortable.

Cons: This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable.

Pros: The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

Pros: Their English, unlike US English, is a little hard to understand.

Cons: Very friendly crew members.

Cons: The flight was supposed to leave at 8:30pm. We were delayed until 11, then 11:50. At 11:50 we were still not boarding and an argument started about compensation. We were finally boarded at 12:30am. But on the plane we were not given information and continued to sit there for an hour and a half while the plane was further delayed. We finally left around 2:30am, six hours after we were supposed to leave. I missed my ride at Beijing and my first night at the hotel.

Pros: The crew were super. They were friendly, efficient, and well-dressed. Boarding was orderly. Food service too. The movies were mostly visual jokes and high drama which was perfect since it was a shared screen and not in everyone's language.

Cons: The plane was a bit old and the seats too close together. But it was clean and tidy.

Pros: Crew was very friendly

Cons: Food was not great

Pros: The help desk employees who helped me rebook my flight.

Cons: After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!

Cons: Flat beds on second flight

Cons: Seats after 1st hr, will feel uncomfortable

Pros: Crew, food, time all great.

Cons: WiFi did not work. Flight data unavailable.

Pros: Crew was friendly and plane was clean and comfortable. Pilot kept us informed on our progress and flight was on time.

Pros: premium economy! excellent service in LAX by QF ground staff on transfer

Cons: Nothing!

Pros: We were treated very rudely.

Cons: We were treated very rudely. We should’ve taken another airline

Pros: New screens new seats and very modern

Cons: Flight delay could’ve been shorter.

Pros: The airline better than the budget ariline

Cons: The agency that booked through not so cooperative and complicated

Cons: lost my luggage

Pros: Window seat was good for enjoy very wonderful outside view.

Pros: The seats were comfortable and the in-flight entertainment was fine.

Cons: The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful.

Pros: Boarding was Great! Crew were also great. Food were ok. Entertainment were great.

Cons: Snacks and foods were okay. Could have been a bit more, or add a bit more snacks.

Pros: Everything was good, excellent. No complaint at all!

Cons: Perfect no further better service, I suppose.

Pros: Crews are always super well trained.

Cons: Between continental flight need more movies, in my perspective

Pros: Food was great. Service was great.

Pros: all long flight is uncomfortable. The crew can help made a big difference. The airline crew seem to be too busy, ignoring when you try to request something. Ignoring you even they saw your coffee smear because desk is too small and slippery. Curtain was close all the time, as if not welcoming people

Cons: Crew can help made a better trip by slowing down thing. Snark area should be open all the time.

Pros: Movies were great. Service to accommodate us (hotels, food vouchers etc.) was great!

Cons: The delay... it’s no one fault but it took up a lot of people’s time. It was frustrating the domino effect of pushing the flight later. I felt terrible for those who only had two weeks and lost two days!

Pros: Comfortable plane and a good price

Cons: Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother.

Cons: This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks

Cons: Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ...

Pros: The airline better than the budget ariline

Cons: The agency that booked through not so cooperative and complicated

Pros: Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried.

Cons: Again, not being delayed and having to miss my original connecting flight would have been best.

Pros: Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill

Cons: Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS

Pros: The crew was lovely as were the littlebthibgs like slippers.

Cons: The lack of ac control and heat of the cabin wzsnt fun.. the kosher meal was aweful...biggesst and worst thing was mo wifi

Pros: Crew needs to not assume that Asian passengers are Korean as i was being converse in Korean throughout the flight.

Cons: I’ll use Korean Airlines again!

Pros: Everything was great!

Cons: More dates available for reward redemption

Pros: Hardware was excellent. One of the most comfortable First Class seats for sure.

Cons: CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided.

Cons: A little tight on time between transfers.

Pros: Professional and friendly Crew & the movies

Cons: Too cold, seats to narrow, food not so tasty.

Pros: Could not take flight and could not get refunded

Cons: Refund money

Pros: Yes the crew was amazing ✅ Very professional and friendly

Cons: A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️

Pros: Kind workers and excellent food

Cons: Nothing

Pros: It was a pretty comfortable flight.

Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.

Pros: Legroom, seat amenities, boarding process

Cons: The crew could have been a bit more attentive, especially when clearing the service. I had an armrest dining tray which was very small and snug (same for the seatbelt as well) and it was hard to move with the tray still there. Also, Iwith fruit platter for meal, they served a side of fruit!

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

Cons: I was not able to travel. When I reached the airport, I was told that I needed a transit visa for my 1.5 hr stopover in Auckland.

Pros: Movies, texting other seats, requesting food and water from my screen

Pros: The crew was fine. the seats were not so comfortable in the economy.

Cons: More comfortable seats.

Pros: Professional and friendly Crew & the movies

Cons: Too cold, seats to narrow, food not so tasty.

Pros: Entertainment option

Cons: 4hr to repair a tire, and crew rest limitation made extra stop at Taipei

Pros: Upgraded to premium economy.

Cons: NA

Cons: The crew should be friendlier while they deliver their service.

Cons: lost my luggage

Cons: Creaky seats in business class, below average selection of inflight movies and food that was substandard. This was a very oddly configured A330 with the seats in business way too close to each other. Every time they make an announcement you have to deselect whatever you were watching again.

Pros: Very little.

Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.

Pros: On time

Cons: Everything. Bad business class food. Old movies. No inflight service.

Pros: Very great!

Cons: Hard to get better!

Pros: The crew was nice and professional.

Cons: I wish seat is more comfortable and I wish updated movies.

Pros: Nice flight, nice crew, night food and nice on board equipment.

Cons: No air bridge from Gate 213, It takes transfer bus to Gate 554. It is uncomfort under such hot and humid weather condition.

Pros: Friendly and smiling

Cons: No fruits after service for dinner