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Pros: It was our first time flying on Qantas. everything was above expectations.

Cons: Plane needed updated, looked old and some seats had to be fixed mid flight

Pros: Fantastic crew members who were very helpful with our infant.

Cons: 4 hr delay

Pros: Seats were comfortable

Cons: The crew was not friendly, and the food selection is limited

Pros: Window seat was good for enjoy very wonderful outside view.

Pros: On time

Cons: Everything. Bad business class food. Old movies. No inflight service.

Cons: The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most

Pros: The food in Premium Economy was good and there are plenty of movies to choose from. The staff were lovely.

Cons: I had paid for Premium Economy and was seated in Row 30. The passengers were boarded up to row 28, then from to back of the plane forward then I was boarded with the last remaining passengers. That was not what I feel should have happened. I did not like the footrest on the seats.

Pros: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks

Cons: Nothing

Pros: Movies, texting other seats, requesting food and water from my screen

Pros: The crew was great. Really friendly, we got skycouch and it was really comfortable

Cons: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.

Pros: Great crew, food, lots of free wine

Cons: Nothin

Pros: Fantastic crew members who were very helpful with our infant.

Pros: Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome.

Cons: The food was just ok.

Pros: Crew were excellent

Cons: The entertainment screen was hard to interact with.

Pros: I like the crew members

Cons: Entertainment selection and food could be better

Pros: The service, foods , sack ,

Pros: crew was pushing , no time in an rush all the time

Cons: service level

Pros: The crew was friendly

Cons: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.

Pros: Got an aisle seat. Got all the meals. Overall a good flight.

Cons: Tim Tams out for self service

Pros: It was a routine flight and everything was OK but not fantastic

Cons: Some of the food served was quite bad .... other options were pretty good

Pros: The crew was very nice.

Cons: We received a food menu at the start of the flight, but didn’t get the mid flight snack that was shown, would like to have hotter coffee

Pros: Crew very good

Cons: Aircraft are very dated

Cons: Qantas always gives great service

Pros: Crew was OK, slow to respond to requests

Cons: The whole check in process was a joke, had a line up of 15 people and one agent

Pros: Nothing really.

Cons: I was stopped at gate check in and taken to one side as the passport control had reported me for being intoxicated. I was injured in the armed forces and have a bit of a balance problem as lost most my hearing. I think drink alcohol any more. I asked for an aisle seat as I'm a big guy but was put on seat E next to a huge fat guy so was unable to sit properly. I couldn't get out of the seat once as he just slept and must of drempt as kept jumping and banging me. I had 1 meal on the over 13hr flight, which I couldn't eat properly as was unable to use the knife & fork due to the huge obese guy next to me. I asked the stewardess to wake me at all meal times. Which she didn't. So missed all the meals and tea/coffee. I was looking forward to the put a too. The London to Singapore flight was a total let down and I expected so much more from Quantus as they have always been top standard before. Overall disgusted in the service.

Pros: Had 3 seats to myself as plane wasn’t full.

Cons: Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane.

Pros: Very prompt and efficient

Pros: Crew were fantastic

Cons: Entertainment choices

Cons: Breakfast was not tasty. Options could have been better.

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

Pros: Great crew & nice meals.

Cons: The touchscreen menu icons does not seem to be working as you have to keep tapping the function tabs so many times. This is wasting a lot of time.

Pros: Crew was responsive and friendly

Cons: Nothing

Cons: Qantas always gives great service

Pros: The crew was very good! Gave us a lot of snacks. Bathrooms were clean and crew passed out hygiene kits.

Cons: Need more than 1.5 meals for a 14 hr flight. Plenty of snacks were given.

Pros: The crew was wonderful, very hospitable and friendly.

Cons: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.

Pros: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!

Cons: I’m really not sure.

Pros: The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music.

Pros: The crew was fine. the seats were not so comfortable in the economy.

Cons: More comfortable seats.

Cons: The dim sums could be changed for something else.

Pros: Crew was fantastic! Great seats! Little extras like toothbrush are wonderful!

Cons: Can't think of anything

Cons: Qantas always gives great service

Pros: The crew for Qantas is normally pretty damn good. This trip was no exception.

Cons: The plane had a mechanical issue. The plane had sat on the ground for over 12 hours according to flightaware. They didn’t try to work on the mechanics issue till about an hour or two before boarding. This delay caused a lot of issues for so many passengers trying to make connecting flights.

Cons: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that

Pros: Movies, texting other seats, requesting food and water from my screen

Pros: Crew were always friendly and just looks happy to do their job. Seat were comfortable enough for what I paid for

Cons: Breakfast

Pros: Very prompt and efficient

Pros: The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music.

Pros: Business class lay-flat seats and a private cubby.

Cons: Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal.

Pros: Food is always the best. I had the butter chicken for dinner. It was very delicious.

Cons: I think this was just a personal issue for me only, but I would say the atmosphere. I felt the plane was humid and often at times, I found it hard to breathe. On one occasion, a flight attendant attempted to take my food away without asking if I was finished or not. I was annoyed by their lack of manners. I also didn't like having two blankets. There was no room under the seat in front of me, to put it anywhere. It significantly reduced my comfort. The passengers sitting next to me also had no respect when they asked me to step aside and was rude in general. It made my mood worse throughout the flight but I hanged in there. It was okay.

Cons: They were not able to seat me next to my partner despite us having booked/selected our seats 6 months in advance. Additionally, the check in process took forever and we had a bunch of issues getting on the flight

Pros: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.

Pros: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks

Cons: Nothing

Pros: :)

Pros: Lovely, friendly crew!

Cons: No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

Cons: More leg room

Pros: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

Pros: Crew , amenities and food

Cons: None

Pros: What can I Say. It's Singapore Airlines

Pros: The crew is usually really good.

Cons: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times

Pros: I like the crew members

Cons: Entertainment selection and food could be better

Cons: Breakfast was not tasty. Options could have been better.

Pros: Very prompt and efficient

Pros: The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music.

Cons: I couldn’t get the seat to recline.

Pros: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

Cons: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

Pros: The crew was polite, efficient and prompt

Cons: The food quality needs improvement!

Pros: Lovely, friendly crew!

Cons: No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?

Pros: Good quick flight

Cons: N/A