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Pros: comfort is alright

Cons: no entertainment not even music

Pros: Good selection of movies.

Cons: Late, late, PAL is always late. First we were late by two hours; then boarding was delayed by one hour after that; then we sat on the tarmac for two more hours. Literally my dad had almost finished watching his first plane movie before we were able to takeoff. Fortunately our flight wasn't cancelled, but we missed not one but TWO connecting flights because it was so late. Also, MNL is a terrible airport. What is the logic in needing to pass through THREE sets of metal detectors and x-ray machines before boarding?

Cons: Slow checking and too much time to wait

Pros: Non-stop flight.

Cons: About four hours before boarding, the gate assignment was changed from a comfortable gate with plenty of seats for passengers to another gate that was already occupied by another PAL flight that has not even boarded yet. So there were no place to sit down. Food can be so much better, especially the dessert. Crew didn't come across as happy with their job. When I asked for soda water, the serving stewardess didn't tell me that she'll give it later; she just proceeded to push the food cart, so I thought she didn't hear me since she didn't acknowledge my request. The bathroom was filthy!

Pros: Good service, 6 hour flight with 2 free meal!

Pros: Great service. Seamless Transfer at Incheon aurprot. Courteous and helpful staff

Pros: service/food excellent

Cons: old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type.

Pros: bibinba(korean food）was very good rfor me.

Pros: Large screen, plenty toilets, good leg room, kind stewardess, great handicap assistants

Cons: Food can be better

Pros: We have now been on both TAIWAN based carriers in the past six months. CI aircraft interiors were more visually appealing- I remember BR being too dark...

Cons: The temperature fluctuations of the aircraft. This is really for all airlines, usually too hot upon boarding & too cold 3hrs in... Also, no coach class amenity kit. I think BR gave us "sleeping" face masks for a similar length trip...

Pros: Excellent customer service with every question

Cons: One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.

Pros: Excellent customer service

Cons: 15-20min delay to board

Pros: Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place.

Cons: Food selection was ehhh. Selection and quality of food flying into SK was a lot better.

Pros: Overall good, comfortable, nice and food and entertainment was very good quality.

Cons: I didn't realized we were on a code share flight from Seoul to Hanoi until we got to check in counter and they couldn't issue boarding pass even though it was a through check in for till Hanoi. In our booking itinerary it was printed as Korean air with a small print that said operated by jinair. It wasn't so bad but the hassle of going to another terminal to board and being in a smaller aircraft after a long flight wasn't the best.

Pros: Great service. Clean plane, good seating

Pros: Good service, 6 hour flight with 2 free meal!

Pros: Large screen, plenty toilets, good leg room, kind stewardess, great handicap assistants

Cons: Food can be better

Pros: Excellent customer service

Cons: 15-20min delay to board

Cons: Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle.

Pros: Excellent customer service with every question

Cons: One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.

Pros: Kid menu was good with a box of snacks. No delay. Everything was arranged in an orderly manner.

Cons: More in flight movies

Pros: Good service

Cons: No clear direction at boarding for lining up

Cons: My flight from LA was delayed so my checked bag did not get transferred in time to come through with me from Taipei to Bangkok.

Pros: Boarding was smooth since I was sky priority

Cons: Very uncomfortable seats. Crew was just did their job. Nothing to smile about. Less frequently came out to offer on a 15 hour flight. Entertainment was weak, especially the Indian section when there are so many Indians traveling... just a basic, cramped up, not to smile about flight.

Cons: Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle.

Pros: Honestly the turbulence really did not make this an enjoyable ride. I actually could not wait for us to late. It was rather petrifying.

Cons: The food was not great and again the seldom announcements about turbulence made this a difficult ride.

Cons: Bus boarding... understandable due to the short-haul nature of the flight- but there was no lack of gates available.

Pros: Overall good, comfortable, nice and food and entertainment was very good quality.

Cons: I didn't realized we were on a code share flight from Seoul to Hanoi until we got to check in counter and they couldn't issue boarding pass even though it was a through check in for till Hanoi. In our booking itinerary it was printed as Korean air with a small print that said operated by jinair. It wasn't so bad but the hassle of going to another terminal to board and being in a smaller aircraft after a long flight wasn't the best.

Pros: Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place.

Cons: Food selection was ehhh. Selection and quality of food flying into SK was a lot better.

Pros: bibinba(korean food）was very good rfor me.

Pros: Service was great and flight landed safe. Korean food was delicious.

Pros: Kid menu was good with a box of snacks. No delay. Everything was arranged in an orderly manner.

Cons: More in flight movies

Pros: Polite staff, safe environment.

Cons: Flight was slightly delayed and took off late.

Pros: Super friendly staff

Cons: Less films in German

Cons: The food selection. Pre-Packaged and snack from Bangkok in business class is a bad idea

Pros: Food, crew, handicap assistant, stewardess

Cons: No screen/tv

Pros: We have now been on both TAIWAN based carriers in the past six months. CI aircraft interiors were more visually appealing- I remember BR being too dark...

Cons: The temperature fluctuations of the aircraft. This is really for all airlines, usually too hot upon boarding & too cold 3hrs in... Also, no coach class amenity kit. I think BR gave us "sleeping" face masks for a similar length trip...

Pros: the headphone was so great that i was away from the noise, and i do had a good sleep on the plane.

Cons: it’s a pity that i missed the hot snack of premium economy.

Cons: Bus boarding... understandable due to the short-haul nature of the flight- but there was no lack of gates available.

Pros: Food service on a one hour flight.

Cons: Nothing.

Pros: Plenty of leg room

Cons: No clear direction at boarding for lining up

Pros: The made it easy to travel with a young child

Pros: Honestly the turbulence really did not make this an enjoyable ride. I actually could not wait for us to late. It was rather petrifying.

Cons: The food was not great and again the seldom announcements about turbulence made this a difficult ride.

Pros: Excellent customer service

Cons: 15-20min delay to board

Pros: The staff were actually very nice and possibly the only good thing about this trip.

Cons: The turbulence was the worst I had ever experienced in my life. Granted, I understand nothing can really be done about that but, the captains made little to no effort to inform us when we would be hitting turbulence. All he said was “Crew, take your seats.” People just had to assume we were about to hit turbulence. And gosh was it horrible turbulence. 13 and 1/2 hours and at least 7 incidences of really hard turbulence. I got no sleep at all, cause I was much to afraid to even close my eyes. I wish the capitains could have said something to calm us down. It was frightening.

Cons: Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle.