Find Cheap Flights from Auckland to Tokyo Narita

Cons: Frustrated

Pros: Helping and immediate response.

Cons: lost my luggage. after they found it, they took a week to deliver. no response to my claim for compensation

Pros: Crew and food was amazing

Cons: Landing could be more softer

Cons: Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone.

Pros: Good seat, great service. Typical quality QANTAS flight - perfect

Cons: Maybe the seat could have been more comfortable.

Pros: The distance between the seats in economy is inhumane.

Pros: I liked that nothing was a hassle to get to, the staff were amazing and the pilot was well-skilled.

Cons: My only con was the fact that there were many people around me coughing. That's not your fault though, I understand. But still, it was nasty.

Pros: Crew was helpful, friendly, attentive.

Cons: Seats are definitely too small in both directions.

Cons: Busted infotainment screen. A perfunctory apology was offered after the flight had landed. None of the crew had any level of proficiency in English and shied from interacting with non-Chinese passengers. And finally, 10-abreast seating on the Boeing 777 is a nightmare.

Cons: Flight was delayed for 2 hours without advance notice. For a 4:30 am flight. Passengers were already at the airport around 2am. Only to depart at 6am. No sleep. No food and very uncomfortable. Would be better to give heads up ahead of time

Pros: Overheard storage is good

Cons: Seat cushions could be more comfortable

Pros: The seats are fairly comfortable, and the service was great.

Cons: The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great.

Pros: Very good

Cons: Very good

Cons: I booked a window seat, got a middle seat.

Cons: It was perfect

Pros: I have been traveling at least 4 times in a year for last 20 years. I never had such a worst staff specially the Msnager of Fiji airline ground staff at Sydney airport named Christopher. Such a rude ignorant person. The amount of luggage including baby stroller I traveled from Los Angeles to Nadi. Nadi to Sydney was perfectly fine. When I checkin from Sydney to los angles, the Fiji manager said you have to pay for stroller. I said I came all the way from Los Angeles to Sydney like that and I even showed the tags too, Christopher said Sydney has different policy. I left the stroller to him and Saud to him keep it for your kids and came back home without baby stroller.

Cons: Worst Fiji ground staff at Sydney airport

Pros: The crew was really friendly.

Cons: The entertainment options were really limited. Movie options were mostly older movies.

Cons: Food and onboard entertainment system.

Pros: The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good.

Cons: Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.

Pros: The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay.

Cons: Nothing. The flight was efficiently run and seats comfortable.

Cons: Nothing

Pros: The crew was great. The seats were good but not as spacious as some other business class airline seats.

Cons: The TV screen interferes with the tray table and could knock off food from the table.

Pros: Very prompt and efficient

Pros: The crew was amazing! The seats in a business class were very uncomfortable.

Cons: It’s hard to compare after my recent flight on Emirates which was superb.

Pros: Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good and unexpected for a 3 hr flight.

Cons: Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.

Pros: Seating was good for an economy class redeye--the seats (A330) reclined well, though the seat in front of you reclined into "my space". Okay food, polite, efficient attendants, complimentary wine or beer with meals.

Cons: Two-pronged headset outlet made using my own headset unworkable. Their headsets aren't very good.

Pros: Some crew members are excellent and some are flat.

Cons: Food is kind of bad

Pros: Checked and arranged seating accordingly.

Cons: Crews could've been more friendlier and accommodating.

Pros: Smooth take off & landing! Great entertainment!

Cons: Food, not enough. Snack is not good.

Pros: Good service

Cons: Amazing flight

Pros: The entertainment, lots of movies and TV dramas to choose from.

Cons: Better communication about delays. We didn't taxi into terminal for close to hour and half after landing. Flight attendants insisted passengers must unplug headphone once landed. Some passengers (those in the back) weren't allow to use the bathroom though plane was stationery for 1 1/2 hr.

Pros: I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense.

Pros: Good price but not too good services

Cons: Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger

Pros: I have been traveling at least 4 times in a year for last 20 years. I never had such a worst staff specially the Msnager of Fiji airline ground staff at Sydney airport named Christopher. Such a rude ignorant person. The amount of luggage including baby stroller I traveled from Los Angeles to Nadi. Nadi to Sydney was perfectly fine. When I checkin from Sydney to los angles, the Fiji manager said you have to pay for stroller. I said I came all the way from Los Angeles to Sydney like that and I even showed the tags too, Christopher said Sydney has different policy. I left the stroller to him and Saud to him keep it for your kids and came back home without baby stroller.

Cons: Worst Fiji ground staff at Sydney airport

Pros: Crew great. Seat was a major let down, too small.

Cons: Just the seats really.

Pros: Every thing was excellent. The crew was very courteous and gracious.

Cons: Unfortunately we had about a 1/2 hour delay due to congestion. Not the fault of the airline.

Pros: Crew was fantastic.

Cons: Loved it

Pros: Boarding process was all over the place. No one listened to the instructions the crew gave them. No special meal as requested as a friend of mine is vegan and allergic to several items so luckily she brought her own food on board. Crew was ok, nothing special.

Cons: The in flight movies/tv was not working. The customs situation is crazy. I appreciate the thoroughness but at points it was overboard. Constant scanning of ticket from the security "TSA" to just scanning your bags 2 feet later.

Pros: Crew, food, drinks.

Cons: More in flight entertainment options like movies to choose from.

Pros: Nothing

Cons: By sending my purchase thru a third party, you screwed my ability to use your cancellation policy and was forced to use there’s which was not customer service oriented. I will never again use kayak

Pros: I was excited to come back to the USA after a long vacation. When we arrived at the airport, the security started asking me questions immediately even before I checked in. They demanded I show them the ticket before it was even printed. When I explained that I was trying to check-in for the first time. They told me I was going to be reviewed upstairs and put a sticker in my passport. I proceeded to check in and just walked thru the normal security measures. After scanning my bags in security, I discovered there was no security meeting and proceeded to my gate. After the gate, everyone in line was subjected to a second security screen. This was a manual search and all articles were removed and repacked again. Then we proceeded to the plane entry where everyone needed to verify passport and ticket again. Later in the flight, I was having indigestion problem from my documented medical acid reflux problem and asked for a cup of water. He said sure and walked away. He never came back again.10 minutes later, I pressed the attendant call button again. 10 minutes later and no one came over. 15 minutes after that Albert came back over and said, "I see you have your call light on, please put your seat back up again." I can complied and he immediately turned off the light and walked away. 10 minutes later, Albert came by with the water cart and parked it right behind my seat. He proceeded to hand out water to everyone behind my seat. 30 minutes later the water cart arrived and I finally received my water (75 minutes after I asked!) Thanks Albert, I'll be following up with your management to see that disciplinary action is taken.

Cons: See above. The above problem caused me discomfort, pain, stress.

Pros: Great lounge, comfortable flight.

Cons: The business seat doesn't fold fully flat, but only about 160 degrees. They mixed up my drink in the morning and I got a cheap sugary fruit punch.

Pros: Great customer service

Cons: On time departure

Cons: Flight was delayed but no reason was given or announced.

Pros: Crew was okay. Food was the worse ever. Middle comfort on seats

Cons: If the food was suitable for human being

Pros: Phone charging, laptop socket, nice legroom and smart recline system means legroom gets better when the guy in front reclines. Toilets clean. New aircraft, attentive crew. AIRBUS A350 IS THE BEST!!!

Cons: Food okay could have been better. Entertainment system excellent but television shows section could have been better.

Cons: No complaints at all.

Pros: Crew were polite

Cons: Smelled like piss

Cons: Cheaper checked bags

Pros: Nothing actually

Cons: Late departure, uncomfortable seats, rude staff

Pros: New screens new seats and very modern

Cons: Flight delay could’ve been shorter.

Cons: They didn’t leave my food. They took it away.

Pros: The crew was very helpful, and the food options for vegetarians were great, and the entertainment selection was great.

Cons: My seat did not recline, but I told a flight attendant and I was able to get a better seat.

Pros: fast trip from japan all ontime quick boarding and unloading

Cons: the food main meal on an australian airline consisted of meal a) sushi etc b)Japanese style chicken and boiled rice (chicken thigh full of fat and sauce was greasy) could not eat c)pasta twists with dried up sauce (could not eat) very poor quality food will bring my own next time no plain option

Pros: Tickets at good price.

Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.

Cons: All my friends complained of back pain, so maybe the chairs be ergonomically friendly

Cons: I’ve flown over a million miles over 45 years and I’ve never had a bag lost. China eastern lost not one but both my bags. Four other Americans also lost bags, and I think we were the only Americans onboard.

Cons: My 2 checked suitcases had tsa locks, both of which were taken off and not returned and I have a couple items missing. Not much you can do about it but very frustrating.