Pros: "Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room."
Pros: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Cons: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Pros: "crew was pushing , no time in an rush all the time"
Cons: "service level"
Cons: "The seat covers looked worn and dirty. Needs an upgrade."
Pros: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Cons: "Nothing significant!"
Cons: "Great Airline. Great staff and service. Good food and drink."
Pros: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
Cons: "The A380 was probably SQ's oldest one, which that was a newer plane."
Pros: "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
Cons: "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"
Pros: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"
Pros: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"
The crew was pleasant and polite, but the flight was again delayed for about 30 minutes.
The crew was always polite and pleasant, but our flight was delated by almost an hour.
Cons: "The temperature inside the cabin was too hot! It was warm and hot enough that chocolate I bought at duty free before the flight was melted!!"
Pros: "Food was slightly better than the previous flight."
Cons: "Same lousy headphones. My seat had a led rest that made it harder to get in and out, and wasnt usable due to the close distance to the seat in front. What was the designer thinking? I missed the drink service if there was one, never saw water going around until right at the end. . ."
Pros: "Great check-in with Weimao, if I remember right. Got through security fairly quickly. Boarding was fine, a long way to the back . . ."
Cons: "The worst earphones I’ve ever used. They fell out at least 100 times while trying to watch Dumbo. There seemed to be reasonably good programming, but I wasn’t going to continue with those earphones. My ears were sore after trying many ways to get them to stay in my ears."
Cons: "This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks"
Cons: "Next time I have to check in on line before going back.because there was a long line up."
Pros: "China Airlines have always been consistent in food and service. Consistency is good but the quality is not kept up as well."
Cons: "The quality of food. Maybe the food is okay, the heating up of them tends to be over done."
Pros: "The flight TPE - HAN was fine. The flight SFO-TPE was OK. The seat in premium economy did not recline properly. Service seemed to disappear for several hours during the flight. I am not as excited about using premium economy for my return. The seats in economy look very narrow."
Cons: "Answered above. The seats looked bigger and better but the equipment looks tired."
Cons: "There was no provision for vegetarian food in the flight"
Pros: "Easy boarding. Pleasant crew. Airport staff helpful and assigned preferred seat type."
Cons: "Unable to checking online. Airline telephone customer service could not resolve. Had to checking at airport."
Pros: "The crew was courteous, efficient and spoke good English."
Cons: "Could use a bit more leg room for tall passengers (I'm 6ft). There was a slight delay de-planing since the crew needed to check each passenger off on a list. Not sure why."
Pros: "Cabin crew were great."
Cons: "Unpacking wet clothes from one of my bags. It must have been left out in the rain somewhere. I filed a separate complaint with Delta."
Cons: "The worse airport of my 22 years experience. Almost everyone there have no english. Unprofessional and kind of disrespectful. The worse of all is too many documents processing. Taking atleast 15 minutes to be cleared just 1. 1h 45 minutes to finish everything. Wuhan haha next time free flight i will not bother. Ohh 1 more thing. They use the Communist system in the international airport"
Cons: "One of my 2 check-in bags is not with me on the same flight. Although it was delivered to me next day, it still caused me some inconvenience."
Pros: "The 13 plus hour flight to Guangzhou was extremely pleasant. The food was extremely nice and flavorful (had the lamb) and Service was very professional yet friendly. Drinks were refilled without asking and array of snacks available were of nice assortment . In flight entertainment was more than expected and choice of movies Hollywood and other International options were great. Overall was an excellent experience. Would fly them again"
Pros: "Cabin crew support for food."
Cons: "Availability of limited Bollywood movies. Expecting English subtitles for Hollywood movies"
Pros: "China Southern's cabin crew are amazing, responding quickly to anything a passenger might need. They seemed a little frustrated at the end of the flight near Wuhan, most likely because they had to clean and prepare to go on to Guangzhou."
Cons: "It wasn't super clear from our booking that we'd go to Wuhan and then Guangzhou instead of a straight shot! Seats were a bit uncomfortable on the Dreamliner for such a long-haul flight. Also, the food wasn't great but it's abundantly supplied, even a night-time snack if you asked."
Cons: "Business class seats weren't fully flat beds to sleep as I expected."
Cons: "I paid the seating selection and seat was assigned. The southern airlines changed my seat, didn’t fulfi my requirements. Didn’t do anything to comfort me."
The flight is awful, food isn’t very tasty or good, entertainment sucks
I asked for more food as i was too hungry or I probably missed MAS onboard food. Both flight-attendants fulfilled my request by giving me both menus - the Nasi Lemak & the chicken noodles. Both tasted very nice. Thanks Mas. I think asked for skyjuice 5x & tomato juice twice
Pros: "I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped."
Pros: "Boarding was easy even though it started late, it was organized. Once I got on the plane I wasn't waiting a long time to get to my seat because they seated the people sitting in the back of the plane first. There is a huge selection of movies, tv shows, and music."
Cons: "They have 2 food options and they're just ok. There wasn't very many drink options either."
Cons: "The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair..."
Pros: "The Malaysia Airlines crew hospitality is world wide known and I experienced it myself during this flight"
Cons: "I sit in 2K of A350-900. Though it is known as a throne seat, there is an error on the installation of this seat. The foot rest that comes up and supposedly joined with the ottoman to make up the flat bed is too long so this seat never can actually go to full 180 degree mode."
Pros: "Everything was good about this flight"
Cons: "They need to have at least 5 to 10 vegetarian meal on board."
Pros: "The crew are friendly and reliable."
Cons: "The food instead of salted peanut, it will be better if bread instead coz some of us got not enough time for meals."
Cons: "Cancel last minute and no compensation given, how rude it is."
Pros: "On time"
Cons: "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"