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Pros: Great leg room even for tall person. Food is good and there's enough choices.

Pros: Great service. Clean plane, good seating

Pros: Service was great and flight landed safe. Korean food was delicious.

Pros: Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place.

Cons: Food selection was ehhh. Selection and quality of food flying into SK was a lot better.

Cons: The flight attendant made a sour face when I repeated a question (because I did not understand her at first).

Pros: Boarding was in order which started from the last to the front of the plane which was excellent since congestion was reduced and smoother flow of traffic. The food was good and tasty. The crew was attentive to passenger’s needs. The pilots did an excellent job specially in landing and take off. The ride was smooth.

Cons: Cleanliness of the restroom which can be improved. The temperature inside the cabin was a little on the warm side.

Pros: The crew, the meals served, and the baording ease was great.

Cons: The selection of movies very limited. And games like chess were obsolete. Entertainment not the best and seats were cramped. Toilets too small.

Cons: Food was terrible for an international flight. Crew was tired and uninterested.

Cons: Food options listed on menu were not available. Breakfast was served so late that crew said not enough time to make/serve hot coffee or tea. During flight no crew ever came around to offer more water or liquid between meals. TV was in German with no instructions on how to change language to English. Bathrooms were not kept clean. Also, when boarding at the HK airport, after disabled and families, everyone was asked to board at the same time which resulted in one very long line of several hundred people.

Cons: It’s front row business class. First of CX needs to be upgraded like the 777-300R, full recline , 4 seats in one row instead of 7. Specifically seat 12c front rower, when the foot rest comes up, there is no room for your feet, if you have long legs. Very uncomfortable for an expensive ticket

Pros: Food is delicious and fresh

Cons: The inflight Entertainemnt is lacking. Shows are too old and few.

Pros: My cabin bag got lost and theres no way to track it. Complete outrageous.

Cons: Everything. Worst experience of my life

Pros: seats are comfy fast boarding on time

Cons: not enough food

Pros: Timing, Price, Service, Food,

Pros: short (14 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東)/ New York bounds.

Pros: Crew was excellent, food good, but seating was extremely tight, and very disappointing after supposedly buying Business class tickets! Ground crew was very understanding, but couldn't do much, as plane was 100% full!

Cons: Getting stuffed into tiny Coach seats, after paying a hefty price for Business class seats! The admin infrastructure for China Southern is woefully behind the rest of their competitors in customer service and such! I think we were about to scream if we got one more person who was going to say they wanted to help, but couldn't do anything!

Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.

Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

Pros: For a budget airline, it was an excellent flight, on time, reasonably good seats, with vegetarian food as ordered.

Cons: It was slightly disorganized, with not a lot of smiles from the crew, but it was fine anyway. I wish food portions were a little larger.

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Cons: Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system

Pros: Extra leg room, great service and good food.

Cons: The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies

Pros: Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water.

Cons: Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better.

Pros: Well organized boarding, friendliness of staff, food service

Cons: Flight was delayed by about an hour.

Pros: The crew was friendly and efficient. The check-in was smooth and they explained how to get to the gate location. The flight left on-time and arrived early.

Cons: The plane was very warm and the AC was either turned off or set to a high temperature. There was no cold drinks and no ice on the plane and drink service on the four hour flight was only immediately before and after dinner in a small cup. Bring something to drink with you. Entertainment was a Chinese movie on a small overhead screen with English subtitles that were too small to read. Unlike other flights on the same airline, we were not offered a choice of meals.

Cons: Very friendly crew members.

Pros: Plane departed on time. There was food service and 2 beverage services.

Cons: long wait to get to our destination gate.

Pros: Crew is nice and always ready for helping.

Cons: Food was terrible and not fresh

Pros: Everything; crew, seats, food, The best flight ever. Thanks a lot.

Cons: N / A

Pros: We liked that we got to watch some entertainment for an economy seat.

Cons: The check in process was a disaster- and none of the crew knew what they were doing. They were very unhelpful and on topof that kayak did not let us know there would be a $160 fee if we did not order a seat with a baggage. It was not clear on the third party site. It was a very costly for us, a couple who is on a budget. i book From kayak all the time, and know exactly when I am booking an economy ticket vs a more upgrade. We had to pay an unexpected $320 on the day of flight. It was ridiculous and while we were boarding the flight attendants held us up again bc we had not paid the fee. But we tried to pay the fee at the front desk the first time and then we paid it at the gate and then boarded last on the plane. It was awful. The staff did not know anything and we were not treated great. Super unprofessional and disappointed at Kayak for not laying out all the costs ahead of me.

Pros: Small puddle jumper, but everything was well organized.

Pros: Air NZ is fantastic start to finish and airport security doesn’t make you take off your shoes in the airport. Flight was on time start to finish.

Pros: Services good

Cons: Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle.

Pros: the headphone was so great that i was away from the noise, and i do had a good sleep on the plane.

Cons: it’s a pity that i missed the hot snack of premium economy.

Pros: Food, crew, handicap assistant, stewardess

Cons: No screen/tv

Pros: All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service.

Cons: maintenance work not manage well

Pros: Friendly staff, smooth ride, easy boarding

Cons: cabin not so clean, no foot rest. But crew good service.

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience

Cons: Nothing not to like. They went above and beyond

Pros: Plenty of leg room

Cons: My flight from LA was delayed so my checked bag did not get transferred in time to come through with me from Taipei to Bangkok.

Pros: Polite staff, safe environment.

Cons: Flight was slightly delayed and took off late.

Pros: The made it easy to travel with a young child

Pros: greatairlinesn

Cons: i liked everything about it

Pros: The boarding process and crew were great. The free food was a great surprise, I had brought food onboard. It was the first time flying Hawaiia so I was not current on amenities.

Cons: It would be nice to know before boarding the flight that ALL the movies on the app had to be paid for if you wanted to watch. The movie choices were very limited.

Pros: Hawaiian Air is great

Cons: TSA

Pros: Great service very clean plane

Pros: Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air.

Cons: Boarding time always seem to slip a few minutes lately.

Pros: Their service exceeds every other airline I have been on. Amazing flight attendants with quality food and comfortable seats.

Cons: A little pricier than other airlines but definitely better!

Pros: They staffs were very friendly

Pros: the new 777 aircraft, and friendly and efficient attendants made the flight a pleasant ride.

Cons: the flight was delayed due to late arrival of the aircraft, and then we were delayed on the runway waiting for take off.

Pros: Currtious attendants.

Cons: Dis orderly lines. Too many long lines

Pros: The flight crew was very good.

Cons: We waited a long time to take off once we boarded on account of the plane not done being loaded.

Pros: comfort is alright

Cons: no entertainment not even music

Pros: food, crew, comfort were Okay. In-flight entertainment could use more improvement -- probably more asian content or travel-related shows.

Cons: the 6-7 hour delay was handled very poorly -- lack of information; no airline manager so the answer all passengers received were "We are sorry but we aren't in a position to answer that." When asked about possible compensation, the ground crew answered "We'd have to wait until we reach Manila (which was at least 17 hours away)" -- This just made passengers more irritated and the ground crew were forced to call airport security. boarding very unorganized on our return flight.