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Pros: nothing. flight was delayed. i have connecting flight but then the plane left i had to stay in a hotel.

Cons: it could be better if my connecting flight waited for me

Pros: Return trip meal was significantly better than on the outbound leg.

Cons: Substantial condensation poured on me while taking off. The flight attendant wiped the surfaces, but seemed less concerned about me.

Pros: Plane was ok

Cons: Better customer service from airline employees

Cons: All my friends complained of back pain, so maybe the chairs be ergonomically friendly

Cons: Evrything was fantastic

Pros: Crew were rushed. Wifi didn't work. Lost my luggage on one flight!

Pros: Overall flight quality

Cons: Free wifi time can be increased to at least an hour and Food quality can be better

Cons: All was ok just didn’t sleep to well on the long 8 hour flights

Pros: crew very helpful

Cons: larger meal would be niice

Pros: great service and comfort for the price i paid. Staff friendly. My seat was close to the restroom.

Cons: movies were dated.

Pros: The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good.

Cons: Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.

Pros: I was excited to come back to the USA after a long vacation. When we arrived at the airport, the security started asking me questions immediately even before I checked in. They demanded I show them the ticket before it was even printed. When I explained that I was trying to check-in for the first time. They told me I was going to be reviewed upstairs and put a sticker in my passport. I proceeded to check in and just walked thru the normal security measures. After scanning my bags in security, I discovered there was no security meeting and proceeded to my gate. After the gate, everyone in line was subjected to a second security screen. This was a manual search and all articles were removed and repacked again. Then we proceeded to the plane entry where everyone needed to verify passport and ticket again. Later in the flight, I was having indigestion problem from my documented medical acid reflux problem and asked for a cup of water. He said sure and walked away. He never came back again.10 minutes later, I pressed the attendant call button again. 10 minutes later and no one came over. 15 minutes after that Albert came back over and said, "I see you have your call light on, please put your seat back up again." I can complied and he immediately turned off the light and walked away. 10 minutes later, Albert came by with the water cart and parked it right behind my seat. He proceeded to hand out water to everyone behind my seat. 30 minutes later the water cart arrived and I finally received my water (75 minutes after I asked!) Thanks Albert, I'll be following up with your management to see that disciplinary action is taken.

Cons: See above. The above problem caused me discomfort, pain, stress.

Pros: All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service.

Cons: maintenance work not manage well

Pros: easy securityand boarding at kl

Cons: food bland

Cons: Cancel last minute and no compensation given, how rude it is.

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience

Cons: Nothing not to like. They went above and beyond

Cons: Have a choice of both sweet & savoury snacks onboard.

Cons: We left about a half hour late, but made up some of the time in the air.

Cons: Having back up/extra meals for people with dietary requirements as they may not have been able to request them.

Pros: the flight left and arrived on time

Cons: The crew were lazy & rude

Cons: The business seat was very uncomfortable

Pros: Very nice purser and her crew. Accomodating. Love the safety video!

Cons: Different option other than hot sandwiches for mid flight snack

Pros: The flight crew was great

Cons: The ground support at the transfer desk horrible

Pros: They are all polite!

Cons: Need to improve food selection.

Cons: Flight way too cold

Pros: Crew was very courteous, went above and beyond.

Pros: Crew was amazing

Pros: Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back.

Cons: A little more leg room.

Pros: In flight entertainment was quite good

Cons: I was offered an earlier flight departing from London, which was good but was delayed in the end. But I was not told my connecting flight was changed too (new boarding pass not issued and I only realized from the baggage slip) - I had to pay 100 usd to change flights again!

Pros: Crew were friendly and premium economy seats were spacious and comfortable

Cons: Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders.

Pros: The dinner was one of the top two I've ever had on a plane and I've flown business class around the world.

Cons: I just don't fit comfortably into the pods and for a 14 hour flight that's a pain in the neck or lower. The seatbelts must be adjustable to allow a pod user to roll on his side.

Pros: Polite crew, good food

Cons: Newer plane on flight from HKG to sFo

Pros: The ability to select a special meal prior to flight was fantastic

Cons: At times the flight crew were incredibly hard to hear/understand via the intercom.

Cons: Good news they have a MENU for the people

Cons: More leg room.

Pros: Sitting in the emergency row.

Cons: More veg. meal options. Please make sure to offer a complete balanced meal, not just a serving of veggies.

Pros: The stewardess were lovely.

Cons: The refreshments

Cons: Flew airbus 380 all the way and it was super comfortable!

Pros: Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen.

Cons: It was impressive. Can’t yhink of anything.

Cons: In

Pros: I was able to sit with my other passenger but I had to arrive 4hrs early.

Cons: being able to sit together the first flight since we booked months in advance, my seats were broken both flights in the recline position, and the crew kept getting upset with me for it, we were constantly skipped when crew was asking if anyone wanted water, even during meal.

Cons: Weather delay ended in hours in line to transfer in Shanghai, complete with irate screaming customers. There was no organization whatsoever at the airport in Shanghai, so no one knew where to go or what to do. A 17 hour trip turned into a two day trip, with a 24 hour delay in Shanghai.

Cons: More in flight entertainment options.

Pros: In flight crew were very nice and helpful

Cons: More snack option

Pros: The entrainment was a really good selection, and when the systems were faulty, they rebooted then to make sure we had our entertainment back. Thank you! Also the food selection was very good. Having a salmon dinner was heavenly and healthy for me.

Cons: The seats were not as comfortable as some on your other Qantas airplanes. Maybe we had outdated ones? Either way you're getting better on the design. Keep up the improvements! :)

Pros: Lovely staff

Cons: Entertainment

Pros: fast trip from japan all ontime quick boarding and unloading

Cons: the food main meal on an australian airline consisted of meal a) sushi etc b)Japanese style chicken and boiled rice (chicken thigh full of fat and sauce was greasy) could not eat c)pasta twists with dried up sauce (could not eat) very poor quality food will bring my own next time no plain option

Pros: Some crew not attentive at all. Had to request a few times before service was provided. Seats comfortable enough.

Cons: Some Crew a bit slack. And slow service

Pros: The crew was nice.

Cons: Audio for in flight entertainment did not work midway through the movie. Video was unclear. Food was terrible.

Pros: Nothing

Cons: By sending my purchase thru a third party, you screwed my ability to use your cancellation policy and was forced to use there’s which was not customer service oriented. I will never again use kayak

Pros: Very friendly crew...

Cons: Seats uncomfortable....oh well!

Cons: Flight was 4 hours late with no explanation

Pros: all is good

Cons: n/a

Pros: reached before schedule. giving passengers enough time for getting off board and give them a little extra time in hand.

Cons: flight attendant responsible for boarding the flight was rude. he gave unclear instructions creating confusions. the flight interior was average/below average. really inferior quality compared to other emirates flight.

Pros: I was happy with all aspects of the flight

Cons: In

Cons: It will be nice if there’s choice for vegetarian meal

Pros: Everything was smooth. MAS staff attitude has changed to the better tremendously. Friendly staff, orderly boarding, pilot announcements were clear with good command of English.

Cons: BKK to KL flight food needs some improvement. Presentation and taste. I had the fried fish with rice. But it was really tasteless.

Pros: Smooth flight, great entertainment

Cons: Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel

Pros: Crew was very helpful with boarding and very friendly and hard-working.

Cons: Entertainment system kept resetting duing the first couple of hours during the flight but otherwise was good.

Pros: The crew was amazing, the seating was HORRIBLE. It was an extremely long flight seats should have been even a scotch more comfortable with even a teeny bit mote leg room

Cons: Seats were too crampped.

Pros: NA

Cons: NA

Pros: the crew

Pros: The crew was amazing. The food delicious snd the chairs comfortable.

Cons: Didn’t receive my luggage.

Pros: Lovely staff and great food

Cons: There was no in-seat entertainment and we weren’t advised of this in advance

Cons: We left about a half hour late, but made up some of the time in the air.

Pros: Nice crew. Comfy seats. Fresh fruit was great!

Pros: Great food and drink..complimentary on Fiji Airlines. Economy class seats are bigger than all US airlines!

Cons: Late to board d in Fiji due to ‘ operational’ reasons? Late arrival into Honolulu. But overall good flight

Pros: I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense.

Pros: well refer below

Cons: plane seats were dirty had crumbs on it seats had chewing gum stick on it movie how can u expect everyone to watch same movie there are children wlderly no respect to what they like

Pros: Superb customer service It was my first time using Fiji Airways along with my children. We usually fly AirNZ or Emirates because they have everything I need. Now we have added a third airline to our list. My kids are also fussy with the airlines we use. But they really enjoyed their flight with Fiji airways.

Cons: Food was average and I could not put my seat back slightly.

Pros: Emirates is always amazing

Cons: Business Class, lol.

Pros: Overall flight quality

Cons: Free wifi time can be increased to at least an hour and Food quality can be better

Pros: The seat was comfortable, the crew was nice for the most part.

Cons: Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)

Cons: The PA system can be deafining when it interrupted the music. Overall it is just another cattle class now.

Pros: Smooth flight, great entertainment

Cons: Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel

Cons: Feel airline maintenance is slipping second flight in a week where they have tv trouble

Pros: Everything was smooth. MAS staff attitude has changed to the better tremendously. Friendly staff, orderly boarding, pilot announcements were clear with good command of English.

Cons: BKK to KL flight food needs some improvement. Presentation and taste. I had the fried fish with rice. But it was really tasteless.