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Book Avis car hire

Driver's age: 25-65
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Avis customer reviews

6.7
Okay10,000 verified ratings
Traveller rating:
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A
2.0 Poor
Unprofessional Customer support service
A
4.0 Mediocre
I had flat within 10 minutes if not sooner of driving it off the lot, car had to be towed because there was no spare, then had to be ubered to hotel, then back to airport the next morning, someone should have brought me a new rental. Upon getting my replacement I felt like the women behind the counter were trying to say I was scamming the system, even asked for proof of my texted voucher from Avis. It was all too much.
A
2.0 Poor
Don't get scammed!!! I booked with Avis through QEEQ with the belief that AVIS is a reputable brand. After booking, I read countless reviews about people being scammed by AVIS at SJO and LIR in Costa Rica, so I came fully prepared: international driver’s license, printed voucher, Visa insurance letter and policy, and I even videoed the car at pickup and drop-off. It didn’t matter. I booked a full-size/premium SUV for $698.75 USD and was given a Nissan X-Trail instead, a lower-class vehicle, while being told it was “equivalent.” It isn’t. No price adjustment was offered. The final bill came to $1,136.78 USD, over $400 more than booked—with charges that don’t resemble the original agreement at all. I was told at pickup that it would be corrected at drop-off. It wasn’t. At drop-off, they refused to provide proper documentation. The inspection just said “All Good”, no signature, no name, no receipt. The agent wouldn’t even identify themselves. The damage deposit is still being held by Avis (not Visa), despite their terms stating it should be released after return with no damage. Instead, they later claimed it takes 15–30 days, contradicting their own agreement. Avis Costa Rica operates as a franchise, so AVIS International has no authority over them and they've become a fraudulent operation consistently scamming tourists, ignoring booking contracts, adding extra erroneous fees, refusing to release the credit card holds, refusing proper documentation, refusing to follow their own terms and agreements that they provide you with and there is zero recourse. Don't get scammed. Book elsewhere, AVIS will be more expensive and far more stressful than elsewhere.
A
10.0 Wonderful
Smooth
P
6.0 Okay
i didnt receive any email notifying me that my car was returned
A
2.0 Poor
The pickup experience was extremely disappointing. There were many, many customers and one associate. We were finally directed to the actual pickup location to complete transactions.
A
2.0 Poor
They didn't have the car that I rent and provide me a electric one instead on the hybrid, therefore I was not able to make my trip there was not enough electrical chargers on my route so sad
A
2.0 Poor
Took way too long to get car. Took 2 hours and we only got a car because someone at the Payless counter, who had no customers, helped us get a car. The lines at Budget and Avis were ridiculously long and the communication with the garage to see what cars were available was completely inefficient. We had planned to drive to watch the Artemis space launch, a once in a lifetime opportunity for our children and they missed it because Avis is poorly operated. The employees were kind and empathetic but completely powerless and said they've complained to management but nothing ever changes. Avis clearly does not care about the customer experience.
A
2.0 Poor
Avis now ranks below fox in my book... and that is hard to do. The "legal" term for what I experienced was bait and switch. EV (said my credit card rental coverage probably didn't cover Electric vehicles and the only other option was a 10 person van which at 5'3" and 67 years old would be unsafe for me to drive. I expect to have my original price honored and am ready to raise hell if it's not.
A
10.0 Wonderful
At pick up the woman at the counter was very friendly and efficient. At drop off I’d have like a little bit more attention but the people there were polite and clearly very busy with a large number of drop offs at the same time so I understand

How other car hire agencies scored

Avis car hire prices in New Zealand

These are the best prices for 22-29 Apr.
Toyota Corolla car
Toyota Corolla
or similar Small
4
2
4-5
$37/day
View Deal
Mazda Mazda3 car
Mazda Mazda3
or similar Medium
5
3
4-5
$22/day
View Deal
Toyota RAV4 car
Toyota RAV4
or similar 4WD
2
2
4-5
$71/day
View Deal
Kia Carnival car
Kia Carnival
or similar Van
5
5
4-5
$114/day
View Deal
Kia Sorento car
Kia Sorento
or similar 4WD
5
2
4-5
$113/day
View Deal
Hyundai H-1 car
Hyundai H-1
or similar Van
5
2
4-5
$140/day
View Deal
Toyota Hilux car
Toyota Hilux
or similar Pickup truck
5
3
2/4
$74/day
View Deal
Toyota Land Cruiser Prado car
Toyota Land Cruiser Prado
or similar 4WD
5
5
4-5
$151/day
View Deal
Mitsubishi Outlander car
Mitsubishi Outlander
or similar 4WD
5
3
4-5
$32/day
View Deal
Toyota RAV4 car
Toyota RAV4
or similar 4WD
5
3
4-5
$32/day
View Deal
Mitsubishi ASX car
Mitsubishi ASX
or similar 4WD
4
2
4-5
$46/day
View Deal
Class Commercial Truck car
Class Commercial Truck
or similar Commercial
5
3
2/4
$132/day
View Deal
Best prices found by KAYAK users in the past 48 hours.

Where can I find Avis car hire?

Address

206 Victoria Street West

Hours

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday08:00 - 16:30
Sunday08:00 - 16:30

Address

Terminal Building

Hours

Monday00:00 - 01:3005:00 - 23:59
Tuesday05:00 - 23:5900:00 - 01:30
Wednesday05:00 - 23:5900:00 - 01:30
Thursday00:00 - 01:3005:00 - 23:59
Friday00:00 - 01:3005:00 - 23:59
Saturday00:00 - 01:3005:00 - 23:59
Sunday00:00 - 01:3005:00 - 23:59

Address

Unit 6, 63 Arrenway Dr

Hours

Monday07:00 - 15:30
Tuesday07:00 - 15:30
Wednesday07:00 - 15:30
Thursday07:00 - 15:30
Friday07:00 - 15:30
Saturday08:00 - 16:30

Address

374 Church St

Hours

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday08:00 - 16:30
Sunday08:00 - 16:30
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Rarotonga
Small
$72/day
$61/day

Top tips for hiring a car from Avis

  • 25% of our users found car hire from Avis for $68 or less
  • Book your car hire from Avis at least 12 weeks before your trip in order to get a below-average price.
  • Small car hire from Avis is around 68% cheaper than other car types, on average.

FAQs about hiring a car from Avis

  • How much does it cost to hire a car from Avis?

    On average a car hire from Avis costs $99 per day.

  • What is the most popular car hire from Avis?

    Compact (Citroen C3 Aircross or similar) is the most frequently booked car hire type from Avis.

  • How many car hire locations does Avis have?

    Avis has 5,778 car hire locations worldwide. Take a look at our Avis car hire location map to find the best car near you.

  • Which countries does Avis have car hire locations in?

    Albania, American Samoa, Andorra, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Eswatini, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lesotho, Libya, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vanuatu, Venezuela, Vietnam, Western Sahara, Zambia and Zimbabwe

  • How much does it cost to hire a car from Avis for a week?

    On average a car hire from Avis costs $694 per week ($99 per day).

  • How much does it cost to hire a car from Avis long term for a month?

    On average a car hire from Avis costs $2,976 per month ($99 per day).

Everything you need to know for your Avis car rental