Guest reviews
Overall rating
7.1
Good
Based on 399 reviews
Cleanliness
7.4
Comfort
7.5
Pick-up/Drop-off
6.6
Value for money
7.0
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Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
49
50
49
23
29
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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2.0
Pros: Nothing
Cons: Shut it down and go on the junkyard business
review from
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8.8
Pros: Yes
Cons: Unfortunately, the battery died. Getting the national 1-800 people to organize a jump locally didn't work.
review from
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9.2
Pros: I liked the friendliness and professionalism of the staff.
Cons: I feel the prices could have been more reasonable.
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2.0
Pros: This location is closed.
Cons: Knowing that this location was closed so I didnt waste an hour of my time.
review from
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2.8
Pros: I did like the service I reserved a car and they give me less car with extra money
Cons: Good service
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6.4
Pros: Staff was friendly and made the process go smoothly.
Cons: The car smelt like cigarettes and smoke so bad throughout the whole ride.
review from
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6.0
Cons: Air Condition did not work. There is no excuse for renting a car with no air.
review from
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7.6
Pros: No issues
Cons: To be clear, drop-off is excellent, the pick-up could’ve been better, I waited for a very long time to reach the agent
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10.0
Pros: Great car, great service, great all around!
review from
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2.0
Pros: Nothing
Cons: Avis took the reservation when they had no cars available in the entire city. Very poor customer service!
review from
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8.8
Cons: They price...
review from
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5.2
Pros: I liked the staff
Cons: The lines were way too long
review from
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Where can I find Avis hire cars in Los Angeles?
Top tips for renting a car from Avis in Los Angeles
- Full-size car hires from Avis in Los Angeles are around 54% cheaper than other car types, on average