Guest reviews
Overall rating
7.5
Good
Based on 2,600 reviews
Cleanliness
7.5
Comfort
7.5
Pickup/dropoff
6.6
Value for money
7.1
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
-
6.4
Cons: Put Someone at the rental drop off location
review from
-
2.0
Pros: Nothing
Cons: They did not have the car I reserved and would not help me in any way. They gave me no notification so I walked all the way there. They wouldn’t bring a car from another location. And they wouldn’t even give me a ride home. Will never rent from them again!
review from
-
5.2
Pros: Sold me a premium rental. Would only give me a full size at cpunter
review from
-
8.0
Pros: Drop-off was good. I still have received the promised final bill by e-mail.
Cons: Pick-up was chaotic - didn't have car I reserved. Tried to up sell to available luxury car. Finally gave be bigger car for same price. Then took quite a while to get it to me.
review from
-
8.0
Pros: Staff was ok
Cons: Wasn't told how to operate the car or how to even return the car. Need signs directing you where to return the car. Also would have been nice to know how to start the car as it was keyless. Took us 10 minutes before got it all figured out and on the road.
review from
-
7.6
Cons: The pick up process was rough. There was a huge line that took at least 30 minutes once we got there. Between the shuttle to line to car count for an hour to receive your vehicle. Return process was a breeze.
review from
-
10.0
Pros: Staff was very friendly and accommodating after my flight was delayed 3 hours, and it was very late when I picked up my vehicle. They got me on my way very quickly!
review from
-
10.0
Cons: nothing. manager alberto brilliant
review from
-
7.6
Pros: Unfriendly staff
Cons: Staff
review from
-
10.0
Pros: Staff was friendly and helpful. Pick up and drop off was easy.
Cons: Nothing
review from
-
4.0
Pros: Fast return
Cons: Staff member who flat out lied about insurance requirements, presumably trying to meet his quota for insurance products sold
review from
-
9.6
Pros: Very clean car.
Cons: Nothing. Very good overall.
review from
-
10.0
Pros: Staff was very friendly and accommodating after my flight was delayed 3 hours, and it was very late when I picked up my vehicle. They got me on my way very quickly!
review from
-
10.0
Cons: nothing. manager alberto brilliant
review from
-
10.0
Pros: Staff was friendly and helpful. Pick up and drop off was easy.
Cons: Nothing
review from
-
9.6
Pros: Very clean car.
Cons: Nothing. Very good overall.
review from
-
8.0
Pros: Drop-off was good. I still have received the promised final bill by e-mail.
Cons: Pick-up was chaotic - didn't have car I reserved. Tried to up sell to available luxury car. Finally gave be bigger car for same price. Then took quite a while to get it to me.
review from
-
8.0
Pros: Staff was ok
Cons: Wasn't told how to operate the car or how to even return the car. Need signs directing you where to return the car. Also would have been nice to know how to start the car as it was keyless. Took us 10 minutes before got it all figured out and on the road.
review from
-
7.6
Cons: The pick up process was rough. There was a huge line that took at least 30 minutes once we got there. Between the shuttle to line to car count for an hour to receive your vehicle. Return process was a breeze.
review from
-
7.6
Pros: Unfriendly staff
Cons: Staff
review from
-
6.4
Cons: Put Someone at the rental drop off location
review from
-
2.0
Pros: Nothing
Cons: They did not have the car I reserved and would not help me in any way. They gave me no notification so I walked all the way there. They wouldn’t bring a car from another location. And they wouldn’t even give me a ride home. Will never rent from them again!
review from
-
5.2
Pros: Sold me a premium rental. Would only give me a full size at cpunter
review from
-
4.0
Pros: Fast return
Cons: Staff member who flat out lied about insurance requirements, presumably trying to meet his quota for insurance products sold
review from
Other suppliers in Los Angeles scored
- 4.8/10 Ace car hires in Los Angeles
- 5.8/10 Payless car hires in Los Angeles
- 3.1/10 U-Save car hires in Los Angeles
- 6.6/10 Budget car hires in Los Angeles
- 9.9/10 State Van Rental car hires in Los Angeles
- 6.5/10 Hertz car hires in Los Angeles
- 8.9/10 Midway car hires in Los Angeles
- 6.6/10 Airport Van car hires in Los Angeles
- 5.9/10 Fox car hires in Los Angeles
- 7.5/10 Thrifty car hires in Los Angeles
- 8.3/10 Enterprise car hires in Los Angeles
- 8.1/10 Sixt car hires in Los Angeles
- 6.0/10 Silvercar car hires in Los Angeles
- 6.7/10 AMPM Car And Truck Rentals car hires in Los Angeles
- 7.3/10 Dollar car hires in Los Angeles
- 3.5/10 Economy Rent a Car car hires in Los Angeles
- 7.6/10 Europcar car hires in Los Angeles
- 6.6/10 NU Car car hires in Los Angeles
Where can I find Avis hire cars in Los Angeles?
9217 Airport Boulevard, Avis car rentals
Address
9217 Airport BoulevardPhone
+1 310 342 9200Top tips for hiring a car from Avis in Los Angeles
- Standard car hires from Avis in Los Angeles are around 51% cheaper than other car types, on average
FAQs about hiring a car from Avis in Los Angeles
What is the most popular car hire from Avis in Los Angeles?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Avis in Los Angeles.
How many car hire locations does Avis have in Los Angeles?
Avis has 13 car hire locations in Los Angeles. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Los Angeles Airport (LAX)?
Yes
Does Avis offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?
Yes
