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Allied customer reviews

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2.0 Poor
Pros:We waited over one hour in line for Allied to tell us that they had no cars left for rental despite having reservations. They also assured us that as cars were returned, we would be contacted. They never called us once in seven days. We left many messages. None of the other rental places had availability due to the holiday. We were forced to use taxis to go everywhere. It was a horrible experience as it was near impossible to get a ride home at night. We had to walk home on NEw Years eve which took over an hour. The only time we actually connected with Allied they showed no remorse and even said they couldn't make any promises re getting us our rental.
2.0 Poor
4.0 Mediocre
Pros:I rented this car thinking that I would be charged $345 plus the $110 I paid for insurance but I ended up paying $495 plus the insurance. There was just one person working when we arrived and he forgot to pick us up so we ended up receiving our rental at 5:40 when it was supposed to be at 5:00 am. The person at the desk was pretty rude and every time I read what I was signing or questioned him about something I didn't understand he would just brush me off and then ask why I was upset, when I wasn't. When I received the car he inspected it for dents with a small cellphone flashlight and asked me to help him because he couldn't see well. After I left, I noticed the gearshift was sticky with soda or something similar. When I returned the car the same guy was still working by himself and arrived late because he was picking people up at the airport. I didn't miss my flight because I asked someone else to take me back to the airport. Overall the car worked well but customer service was horrible and the hidden fees really made me overstep my original budget.
6.0 Okay
Pros:We originally reserved a Jeep Wrangler for touring Puerto Rico but ended up with more luggage than expected. We were easily able to upgrade to a Nissan Rogue which was more than comfortable for our family of 4 plus 6 suitcases (upgrade did cost extra $300 for the week though).
Cons:Our original flight was delayed do we didn't arrive at the rental office until very late at night. There were only 2 people working and took them 1 1.5 hours to process us plus 1 other family. When we brought the car back to a satellite office right across from our hotel we were hassled by the check in attendant who claimed we had a small dent in the passenger door and wanted us to file a claim with our insurance company! We took the car back to the main rental office (losing the rest of our vacation beach time) and they ended up taking the car without any claim since the dent was so small you couldn't really even see it.
6.8 Okay
Pros:Pickup from the airport was quick and convenient, the rental car was great.
Cons:We were charged more than 50% over our reservation rate based on taxes and fees (our reservation supposedly included taxes and fees). I've never seen so many ridiculous fees. We got them to waive a couple, but still the price was way over what we were expecting to pay. They straight up lied to us about the fact that you "need" to have an EZ-pass to drive on the Autoexpress (there are coin booths!). Then when we returned the car and were paying the bill, they "made a mistake" on the invoice and tried to charge us several hundred dollars extra above our already inflated rates. They corrected that when pointed out, but still, how slimy can you get?
0.0 Poor
Cons:Our flight was 2 1/2 delayed...when we was 5am .....There was only one person working in a when we arrived...and the van would not get there for an hour.....i canceled my car.....I was lucky to get a ride from a cousin on the other hand...waited 2 1/2 hours and did not arrive at the house till 7:30......
2.0 Poor
Cons:The company didt not have a luxory car as advertised....then I was told I could get a minivan for $100 per day....from luxory to minivan for the same price...i took that as an insult....I complained over 2 hours waiting for the employees to give me any attention after I called for the manager just to tell me they did not have any luxory cars and the only thing they could get me was a Honda CRV for $70 per not trust this establishment employees are rude and instead of trying to fix the problem they try to help themselves...will never rent here again and would definitely not recommend this establishment to anyone
4.8 Mediocre
Pros:relatively affordable. Easy drop-off
Cons:hidden fee's and increases in daily rates. Ended up costing me $80 more than quoted.
5.2 Fair
Pros:The pick up time was on time and the shuttle drove us in few minutes to the rental office. Same thing for the drop off. Car was clean inside. But this must be normal for a rental car.
Cons:First of all, the price I found online wasn't the real one. On line offered me a 22$ daily insurance that I have not accepted because I thought that I could find a better option at the counter. When I checked-in the guy started to throw words as the speed of light and he went on adding fees and extra that actually I did not need. There are extra fees of activation that are extremely expensive. Plus there are State taxes that rise up the final balance. I paid 257 bucks instead of 97$ that the website said. Second of all, the car given to me had the front side broken. When I was driving I could hear a disturbing noise of an unsafe car that 200miles away from my hotel made me worry for all my journey. I definitely put a big red cross on this company, never more
7.2 Good
Pros:Very good starting price. Fast check out. Good car fleet.
Cons:Big extra charge for pick up - drop off !? Charge for facility !? Need improve waiting line procedure. Need more current info about car availability. Need more English spoken personal.

Allied car hire prices in New Zealand

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Where can I find Allied car hire?


Marina West Center Suite104



+1 787 455 7350

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Top tips for hiring a car from Allied

  • 25% of our users found car hire from Allied for $205 or less
  • Book your car hire from Allied at least 12 weeks before your trip in order to get a below-average price.
  • Economy car hire from Allied is around 77% cheaper than other car types, on average.

FAQs about hiring a car from Allied

  • How much does it cost to hire a car from Allied?

    On average a car hire from Allied costs $111 per day.

  • What is the most popular car hire from Allied?

  • How many car hire locations does Allied have?

    Allied has 17 hire locations worldwide. Take a look at our Allied hire location map to find the best car hire near you.

  • Which countries does Allied have car hire locations in?

    Puerto Rico and United States

  • How much does it cost to hire a car from Allied for a week?

    On average a car hire from Allied costs $779 per week ($111 per day).

  • How much does it cost to hire a car from Allied long term for a month?

    On average a car hire from Allied costs $3,338 per month ($111 per day).