Vancouver Car Hire

Pros: Friendly people at pick up/ drop off. No remarks.

Pros: car was great representative was polite

Pros: The car

Pros: good price and very good service

Pros: Free upgrade; 5% discount when I asked if they gave a discount for AA membership (they don't, but they applied this discount without me asking for it); very clear about what constituted 'damage' when I checked the car with them at the beginning of the rental, ie. scatches over a cerrtain length, etc.

Pros: m

Pros: Brad was very helpful, efficient and courteous. The way it shoukd be. Excellent

Pros: Free upgrade

Pros: Enterprise staff were very friendly and helpful, understanding and accommodating. Kayak is a much better search tool than the Enterprise site. This site is not a scam, so....yey?

Pros: Great customer service!! Staff was very helpful and friendly. I extended my rental much longer than initially expected and everyone was so kind and accommodating :)

Pros: Nothing... they didn't have my reservation so I didn't get a car!

Pros: Really great and just too many charges but car was great!

Pros: Car was newer with good space for 4 adults. It was a little cramped with luggage, but not a problem for two short trips. Everything on the car worked well. Appreciated having agents at the airport for very late night/early morning arrival and departure.

Pros: Great car, fast service when we dropped car off

Pros: Cleanliness of car

Pros: Car was clean and new.

Pros: Car was adequate for our needs. Easy pickup and drop off. Had a turbo engine which I was not expecting.

Pros: Nothing I will never pre-book a rental again

Pros: Not that Hertz has to, but considering that my wife is Club Gold, and that we paid $70 US a day, I'm surprised we dind't get an upgrade.

Pros: I didn't have a credit card and only debit card they cancelled my booking. I feel it's highly unfair. There are ppl in this world who manage without a credit card and car rental companies should cater to all. I then got it from another dealer who accepted cash and debit cards.

Pros: Nothing

Pros: Good efficient service.

Pros: car was great, in good condition, no issues, price was fair. Drop-off was quick and easy

Pros: check in was great - no nonsense, fast, efficient

Pros: Everything was excellent But there is always that tricky part of insurances where you finally don't know how much are you paying. Why is that hard to include the insurance in the original price?

Pros: Easy and fast transaction. The car (Passat) was clean and comfortable, and most importantly affordable.

Pros: Where not there after 11 or 30 minutes after accepting my booking. Took cab next day and it was twice as much as quote. Pretty terrible experience with this company at this airport

Pros: Vehicle cleanliness

Pros: Almost brand New SUV for three day trip over the Canadian Rockies. Excellent car for the ride. Handles well, not too bad on gas for a big car. Upgrade from full size.

Pros: Very pleasant and helpful personnel. Quick pick up.

Pros: Car was almost new

Pros: I was given a 10 dollar quote for an upgrade but then charged 20. On check out the difference was ammended

Pros: good car, efficient service

Pros: Really good car with an excellent price and helpful service staff.

Pros: See header. We extended our rental via phone without hassle. The car was brandnew and and we had a great experience.

Pros: clean car. handled well.

Pros: The car was is good condition, clean and performed well.

Pros: Helpful staff at pick up.

Pros: The car was clean and well-functioning, and pickup was pretty quick.

Pros: They didnt push for liability cover. Helped me find the right vehicle on christmas day even though I had accidentally booked a location outside the airport.

Pros: The service was rather quick and easy when we got to port. We were upgraded to another car at no charge and did not have to fill up the tank as it was only a quarter full when we received it. The car was great!

Pros: Convenient to ship disembarkation for pickup, helpful staff both at pickup and drop off. My mom has difficulty walking, so the agent at pickup brought the car to us. At drop off, she needed to use a restroom and an agent escorted her to it. We had an upgraded car, and it was new and clean. We got lost on the way to the airport for drop off, so we were a little late, but they didn't charge us extra. An excellent experience all around!

Pros: Easy pick up right at the port after our cruise. Thankfully we were later getting off the ship so there was no line when we went to pick up our car. Easy directions given to return car to SeaTac and ease of getting out of garage without having to pay for it.

Pros: Great car and appreciated the complimentary upgrade.

Pros: Car and service were ok overall

Pros: Great location, good prices. Employees were very helpful and kind.

Pros: Everything about this went smoothly except for the final cost.

Pros: Loved this place, this was probably the fastest, most convenient rental experience I ever had. Thanks guys :)

Pros: The car was clean, that's the only possitive thing

Pros: Reviews read on other sites were very critical. I went ahead and booked anyway and it was super easy. Clean car, friendly staff, and super easy. Would do again!

Pros: Customer service was excellent, the car was a Chevy Sonic which I'd never driven before - I loved it. Pick up and drop off process was easy and fast.

Pros: It fits what I booked

Pros: Simple, quick, solid

Pros: This rental was serviced by Discount Car Rental. The rental counter was incredibly slow and inexperienced. Worse than any car rental experience I've had. They showed my rental as a day shorter than what I'd booked with kayak, and while they said it would not be in issue on return, the guy returning his car next to me was being asked to pay an additional day for the same weird error in date. I allowed 20 min to return my vehicle, and even though I was the only customer when I arrived, they still took so long that my bus to seattle was closing the door as they dropped me off. Almost missed my coach and subsequently my flight. Would never use europcar or discount in yvr again, regardless of price.

Pros: Great car, very slow pick up from airport. Fortunately, they only had an a credit card. We had a high-end jeep that was fully loaded with everything. You have XM radio, navigation, it was extremely comfortable. I have a sunroof etc. Gas mileage was good. Was a great car. Check in and check out process was fine. People are friendly.

Pros: The car was easy to drive and comfortable, absolutely no issues from when we drove out of the centre until we drove back. Overall quite decent value for money.

Pros: everything was good. A bit of a wait at the counter for a car.

Pros: The car

Pros: Nothing

Pros: The car performance in the snow, was incredible. Perhaps it would be better to offer winter tires at the moment of the booking. It was incredibly difficult to get to the parking zone at peak hour.

Pros: Good service, friendly attendant, clean car.

Pros: After hours drop off

Pros: Perfect deal and nice ppl. Will do it again!

Pros: The guys tried to be helpful but...

Pros: Friendly guy behind the counter in Vancouver Airport.

Pros: Car was clean, ran well (Toyota Camry).

Pros: Availability of car at Canada Place. David at SEATAC when I returned car was very helpful.

Pros: I had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there wasI had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there was already a delay due to location change. already a delay due to location change. I had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there was already a delay due to location change.

Pros: Car was comfortable.

Pros: Friendly staff and cars are in great condition.