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Book NU Car car hire

Driver's age: 25-65

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NU Car customer reviews

5.0
Fair1,160 verified ratings
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A
2.0 Poor
I had a terrible experience. I arrived at 8 AM, their posted opening time, to return my rental, but no employees were there and the gates stayed locked until around 8:30 AM. The shuttles didn’t start until after 9 AM, leaving several customers stranded and causing us to be over an hour late to the airport. I had to pay for an Uber to avoid missing my flight. Their two shuttle system is also extremely time consuming and can take over two hours. I was charged $30/day for a protection plan despite being told I couldn’t decline it, and the charge was applied again after I returned the vehicle. Getting help was nearly impossible because their phone lines all automated and don’t connect to representatives and their listed emails were invalid as well. Felt very shady and extremely unprofessional truly terrible experience.
A
6.0 Okay
it was less exoensive but they did not have the car we booked and then tried to upsell hard
S
2.0 Poor
Nice car for value but passenger inside seat was dusty and had dog hair on it. By the time we realized it we had already loaded the back with luggage and 2 kids car seats. Plus, after you stand in line for 25min to get the car, you really don’t want to go back inside and try and get a new car. We asked someone for help and they directed us towards the car wash but we declined. We used his rag to attempt to clean. I later got to our destination and cleaned it myself. Would not rent from here again. Also, they have very small buses to get to the airport. So, you may be waiting for a second bus to come. Would not rent from here again.
A
2.0 Poor
I purchased insurance through your online process. When I went to pick up the car, there was no such insurance, so I had to pay for insurance twice and now I have to scramble to get my money back from the insurance company you link to. It's a scam.
S
4.0 Mediocre
Don’t be lured by the low price, you get what you pay for and everything else is an add-on Staff not friendly Car originally booked unavailable, had to pay extra for different car Office hours for pick up did not align with available time slots Must purchase insurance or pay for issues out of pocket Toll road surcharge
M
2.0 Poor
In my view, this company appears to be engaging in deceptive practices. I booked a car through Kayak at a very competitive rate, but when I arrived to pick it up, the company refused to honor the reservation price. They claimed I was required to purchase additional insurance because my existing coverage is from Canada, even though my policy fully covers rental cars in the U.S. and I also have supplemental coverage through my credit card. I have rented cars in the U.S. many times and have never encountered this issue with any other rental agency. I also heard other customers, including those with U.S. insurance, raise similar complaints, which suggests the company may be using this as a way to charge customers more. In the end, I paid ten times the amount I had reserved. I do not believe this company should be listed on Kayak’s website.
A
2.0 Poor
Ghetto, felt like a scam center. They charged $1000 holding fee and gave me too large of a car. NOT in the airport. Closes at 12:30 so had to sleep in the airport before getting to it. Got there, waited 45 minutes for terrible service. In the end, I just gave up and took an uber to a different car rental facility. It was such a scam and not worth the $100 savings. (And I’m usually a huge cheapskate and risk taker)
A
2.0 Poor
My flight was slightly delayed arriving to Nashville. As I was exiting the plane, I called NU Car to tell them I was on my way. The girl who answered was obviously in her kitchen washing dishes. I told her to please tell the agent at the location that I’ll be there in ten minutes. It was 6:54pm and they close at 7:00. She said, “I can’t do that, we’re closed.” I said, “how can you be closed if it isn’t 7:00?” She said, “I’m sorry it isn’t possible.” So I had to take a Lyft into the city and come back the next day. When I arrived at the NU Car location the next day, I found out why. There aren’t real people working at the location. There are screens with agents, and you walk up to the screen and talk to someone at a remote location working from home. As far as having options on who to rent from, I’d never rent from this place again.
A
2.0 Poor
Customer service was atrocious and SLOW
A
2.0 Poor
I pre-paid but when I got the car they forced an upgrade claiming there weren’t any other options. So I had to pay more upon pickup even the I reduced the amount of time I needed the car from 2 days to only 1 day. Ultimately it became I really over priced rental. The customer service wasn’t great either. Took a long time to pick up and drop off. This rental car isn’t at the rental car center either so expect a lot of waiting around for transportation. I wouldn’t rent from here again.

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NU Car car hire prices in New Zealand

These are the best prices for 2-9 Sep.
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$29/day
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Toyota Corolla car
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Toyota RAV4 car
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$38/day
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Class Full-size SUV car
Class Full-size SUV
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5
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$93/day
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Toyota Previa car
Toyota Previa
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$47/day
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Class Special Car car
Class Special Car
or similar Category
5
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$29/day
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Ford Escape car
Ford Escape
or similar 4WD
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$46/day
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Hyundai Tucson car
Hyundai Tucson
or similar 4WD
4
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$50/day
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Subaru Legacy Wagon car
Subaru Legacy Wagon
or similar Medium
5
3
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$55/day
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Class Standard Wagon car
Class Standard Wagon
or similar Medium
5
3
4-5
$57/day
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Mitsubishi Outlander car
Mitsubishi Outlander
or similar 4WD
5
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Where can I find NU Car car hire?

Address

218 Roydvale Av, Burnside

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday09:00 - 16:00

Phone

+64 3 357 0218
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Queenstown
Small
$27/day
$17/day

Top tips for hiring a car from NU Car

  • 25% of our users found car hire from NU Car for $19 or less
  • Book your car hire from NU Car at least 9 weeks before your trip in order to get a below-average price.
  • Medium car hire from NU Car is around 57% cheaper than other car types, on average.

FAQs about hiring a car from NU Car

  • How much does it cost to hire a car from NU Car?

    On average a car hire from NU Car costs $88 per day.

  • What is the most popular car hire from NU Car?

    Full-size (Class Full-size Car or similar) is the most frequently booked car hire type from NU Car.

  • How many car hire locations does NU Car have?

    NU Car has 269 car hire locations worldwide. Take a look at our NU Car car hire location map to find the best car near you.

  • Which countries does NU Car have car hire locations in?

    Albania, Argentina, Aruba, Australia, Bulgaria, Canada, Caribbean Netherlands, Chile, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Dominican Republic, Estonia, Greece, Guatemala, Honduras, Iceland, Italy, Jamaica, Jordan, Latvia, Malta, Mauritius, Mexico, Morocco, New Zealand, Nicaragua, North Macedonia, Panama, Peru, Poland, Portugal, Puerto Rico, Romania, Saint Lucia, Serbia, Slovenia, Spain, Sri Lanka, St. Maarten, Suriname, Switzerland, Tanzania, Turks and Caicos Islands, Türkiye (Turkey), United Arab Emirates and United States

  • How much does it cost to hire a car from NU Car for a week?

    On average a car hire from NU Car costs $613 per week ($88 per day).

  • How much does it cost to hire a car from NU Car long term for a month?

    On average a car hire from NU Car costs $2,629 per month ($88 per day).

Everything you need to know for your NU Car car rental