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Book Ace car hire

Driver's age: 26-65
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Ace customer reviews

5.7
FairBased on 3,688 verified guest reviews
Pros +
Cons -
  • They held $200 even though I used a credit card. (in 11 reviews)
Show reviews that mention
Traveller rating:
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A
10.0 Wonderful
Best customer service I've ever had a car rental agency. They are completely dialed in.
A
2.0 Poor
We waited over 45 mins for the shuttle that’s supposed to come every 10/15 mins. When calling they just kept saying it was on the way. If I would have known how long it would take I would have taken an Uber to save valuable vacation time. Once in the office it took I er 45 mins to be in a vehicle. Return was super easy.
A
8.0 Very Good
Pick up to be faster.
A
2.0 Poor
Staff at pickup forced me on purchasing unnecessary options.
A
10.0 Wonderful
The car on the outside was dirty with dirt all over.
E
8.0 Very Good
Good
A
4.0 Mediocre
If I say No EXTRA insurance that’s what it means. I was quoted $145 for the rental. When I checked out the charge was $267. Something about some extra insurance that’s you’re forced to take even if you have full coverage. They were definitely not clear on this. I would’ve said no immediately. It’s bait and switch all day. Never again.
X
2.0 Poor
They need more employees around this time of year.
M
2.0 Poor
Nothing as a black man I was subject to racism at the highest. After my conformation on line with the same credit card and license I used two days earlier at JFK they ran my credit again and doubled the price of my rental so I didn't get the car any more I have been renting since the eighty's this was my worse experience ever.
A
8.0 Very Good
Ended up needing a last minute rental after an evening flight into Orlando. I couldn’t find anything available anywhere but luckily my teenager found Ace available through Kayak and saved the day. The wait for shuttle pickup was so long we weren’t even sure it was coming but this was my first time waiting on a shuttle from the airport to rental place so maybe that’s normal. We ended up getting a Lyft from the airport to Ace which was an extra expense but it was probably a good thing because when the shuttle came there were lots of people and the line was even longer. The line when I arrived, prior to the shuttle that I would have been on was long and moved kind of slowly. However, my time at the counter was quick, easy and pleasant. The car itself was great, no issues there at all. Drop off was a breeze but did have a 10 min wait for the shuttle to the airport which was fine. Overall, I felt Ace was a good value and good service and I’m extremely grateful for the last minute availability! For me personally though, I think I’d rather pay more to rent from the airport for the convenience of it instead of shuttling back and forth especially with kids in tow.

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Ace car hire prices in New Zealand

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Mini car
Mini
M
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Economy car
Economy
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Compact car
Compact
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Intermediate car
Intermediate
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Standard car
Standard
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Full-size car
Full-size
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Luxury car
Luxury
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People mover car
People mover
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Passenger van car
Passenger van
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SUV car
SUV
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Commercial car
Commercial
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Pick-up truck car
Pick-up truck
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Where can I find Ace car hire?

Address

39 The Strand

Hours

Phone

64-9-303-3112

Address

5 Manu Tapu Dr

Hours

Phone

64-9-256-9944
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Good to know

Most popular city

Most popular car type

Average price

Good deal

Los Angeles
Standard
$51/day
$47/day

Top tips for hiring a car from Ace

  • 25% of our users found car hire from Ace for $50 or less
  • Book your car hire from Ace at least 7 weeks before your trip in order to get a below-average price.
  • Mini car hire from Ace is around 82% cheaper than other car types, on average.

FAQs about hiring a car from Ace

  • How much does it cost to hire a car from Ace?

    On average a car hire from Ace costs $99 per day.

  • What is the most popular car hire from Ace?

    Standard (Chevrolet Express or similar) is the most frequently booked car hire type from Ace.

  • How many car hire locations does Ace have?

    Ace has 442 hire locations worldwide. Take a look at our Ace hire location map to find the best car hire near you.

  • Which countries does Ace have car hire locations in?

    Albania, Antigua And Barbuda, Argentina, Aruba, Australia, Barbados, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Cyprus, Czech Republic, Dominican Republic, Finland, France, Georgia, Germany, Greece, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Iceland, Israel, Italy, Jamaica, Jordan, Kenya, Kyrgyzstan, Latvia, Lebanon, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Panama, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Lucia, Saint Martin, Serbia, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Tanzania, Trinidad and Tobago, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to hire a car from Ace for a week?

    On average a car hire from Ace costs $695 per week ($99 per day).

  • How much does it cost to hire a car from Ace long term for a month?

    On average a car hire from Ace costs $2,978 per month ($99 per day).

Everything you need to know for your Ace car rental

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