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Book Ace car hire

Driver's age: 25-65
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Ace customer reviews

5.7
Fair3,119 verified ratings
Traveller rating:
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A
2.0 Poor
I had ordered a car for 3-4 days, when I got there I was asked to pay a deposit of 1,600 euros which wasn’t clearly stated in summary on the online check out. Then I was also asked to pay an additional 130 euros in person. Just an overall scam.
C
4.0 Mediocre
The service during pickup was not good. The customer service representative was very aggressive and tried to get us to buy more insurance through ACE although we purchased additional insurance through Kayak for this rental and told her this. She also tried to get us to buy a policy ($15/day) to cover tolls in Denver and the surrounding area, warning us if we didn't, they'd charge us $50 plus all the tolls. We told her we weren't planning on being in Denver for more than a day and she said 'you're just not getting the math. This will save yo money.' However, we soon discovered toll roads (or express lanes) are completely optional (and rarely save any time) in Colorado. It was very deceptive and she was not friendly. Also, we booked an SUV and the car we got hardly qualified as an SUV and was not great at handling the roads/elevations in Colorado (it was more of a city car). I'll never use ACE again.
A
10.0 Wonderful
The guys were good, no hidden fees
A
2.0 Poor
Poor communication. Took over an hour to get ahold of the agency for pick up. My car came with the previous renters trash and a gas tank was not filled. When I returned the car the gentleman was understanding.
J
2.0 Poor
They added a $51.43 charge after the fact to my card because I declined to use their insurance while using my own like I have always done. They said because my policy was not zero deductible (who’s is?) that I had to be charged. They also said this was in the rental agreement which I didn’t see until I picked up the car because I rented and pre-paid through a third party. Of the hundreds of cars that I have rented all over the world I have never had this happened. Stay away from these guys. It’s an off/site shady operation. Their facilities in Newark are a hassle to get to and they are pretty scummy. They don’t even have a bathroom for their customers.
A
8.0 Very Good
It was good overall
A
8.0 Very Good
Good value nice clean car
A
8.0 Very Good
The car must be returned clean, even if it has rained.
A
8.0 Very Good
Great car (Jeep Wrangler) and friendly folks - about the only ding was some confusion over the fuel level - it was supposed to be pre-paid full-to-empty (yes, I’m that guy), but the car showed up nearly empty. They were good about situation and had the charges adjusted on the spot.
A
2.0 Poor
The operator did not give me a car which I had paid to Kayak long in advance. Kayak had age requirement >25, the operator had age requirement <70. I was left without a car after a long, overnight, overseas flight!

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Ace car hire prices in New Zealand

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Small
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Where can I find Ace car hire?

Address

39 The Strand

Hours

Phone

64-9-303-3112

Address

5 Manu Tapu Dr

Hours

Phone

64-9-256-9944
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Good to know

Most popular city

Most popular car type

Average price

Good deal

Los Angeles
Small
$62/day
$50/day

Top tips for hiring a car from Ace

  • 25% of our users found car hire from Ace for $61 or less
  • Book your car hire from Ace at least 10 weeks before your trip in order to get a below-average price.
  • Small car hire from Ace is around 71% cheaper than other car types, on average.

FAQs about hiring a car from Ace

  • How much does it cost to hire a car from Ace?

    On average a car hire from Ace costs $102 per day.

  • What is the most popular car hire from Ace?

    Standard (Chevrolet Express or similar) is the most frequently booked car hire type from Ace.

  • How many car hire locations does Ace have?

    Ace has 467 car hire locations worldwide. Take a look at our Ace car hire location map to find the best car near you.

  • Which countries does Ace have car hire locations in?

    Albania, Antigua And Barbuda, Argentina, Aruba, Australia, Barbados, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Cyprus, Czech Republic, Dominica, Dominican Republic, Ecuador, Finland, France, Georgia, Germany, Greece, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Iceland, Indonesia, Israel, Italy, Jamaica, Jordan, Kenya, Kyrgyzstan, Latvia, Lebanon, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Lucia, Saint Martin, Serbia, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Trinidad and Tobago, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to hire a car from Ace for a week?

    On average a car hire from Ace costs $713 per week ($102 per day).

  • How much does it cost to hire a car from Ace long term for a month?

    On average a car hire from Ace costs $3,056 per month ($102 per day).

Everything you need to know for your Ace car rental