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Payless customer reviews
5.7
Fair2,905 verified ratings
Traveller rating:
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Date
G
2.0 Poor
Gordon, Sept 2026
Expect to get “up sales “ hustle on extra insurance coverage. Would not recognize “third party” full coverage. Then costs for traveling outside EU zones.
A
4.0 Mediocre
Anonymous, Sept 2026
To my surprise, they did not provide a shuttle service from/to the airport. Had I known that, I would have paid a couple of dollars more per day and saved the inconvenience & the Uber fare to their office & back.
B
8.0 Very Good
Brett, Sept 2026
Overall smooth. Friendly service and quick in and out. Car was a little older and scuffed up, but did the job fine for a fair price. No complaints!
A
10.0 Wonderful
Anonymous, Sept 2026
Fantastic team, very helpful, excellent customer service, strong English knowledge, no kiosk available in the terminal, but urgent easy pickup from terminal ...you need to call them.
A
2.0 Poor
Anonymous, Sept 2026
I reserve a 12 pasagers Van for 450$ but when I picked they said they didn't have it.I hade to pay 950 to have the van secure the next day 😡
A
10.0 Wonderful
Anonymous, Sept 2026
Clean car, fuel efficient and cheaper than competitors
K
10.0 Wonderful
Karen, Sept 2026
I really like Helen's customer service. She was accommodating and pleasant to me. Thanks!
A
2.0 Poor
Anonymous, Aug 2026
Very disappointing experience — avoid Payless I had booked a rental car with Payless in advance, but when I arrived at Istanbul Airport to pick up the car, I was told that my reservation had been cancelled. I had never received any notification or warning that my booking had been cancelled. What made the situation even worse was that the employee at the counter then offered me the same car at a price that was around three times higher than what I had originally booked. I had no other choice at that moment, so I ended up paying almost three times the original price. I also did not receive my deposit back, even though I had no fines, damages, or any other issues with the rental. I cannot say for certain what happened with my reservation, but the circumstances made me seriously question whether it was deliberately cancelled so that I would have to pay a much higher price at the counter. Overall, this was one of the worst car rental experiences I have ever had. I will never rent from Payless again, and I strongly recommend looking for another rental company.
A
10.0 Wonderful
Anonymous, Aug 2026
Great service and a terrific rental experience
M
10.0 Wonderful
Michal, Aug 2026
Avis Bratislava is excellent car rental company with an amazing and very helpful team. The staff is always friendly, professional, and willing to go the extra mile to make everything easy and smooth. Thanks to the great team and excellent service, this has become my favourite car rental company. The only improvement I would suggest would be the option to extend the rental by one day directly by phone, which would make the service even more convenient. Overall, very highly recommended!
Payless car hire prices in New Zealand
Discover the best prices for you by selecting your travel dates on KAYAK.
25% of our users found car hire from Payless for $61 or less
Book your car hire from Payless at least 12 weeks before your trip in order to get a below-average price.
Luxury car hire from Payless is around 0% cheaper than other car types, on average.
FAQs about hiring a car from Payless
How much does it cost to hire a car from Payless?
On average a car hire from Payless costs $98 per day.
What is the most popular car hire from Payless?
Full-size (Class Full-size Car or similar) is the most frequently booked car hire type from Payless.
How many car hire locations does Payless have?
Payless has 423 car hire locations worldwide. Take a look at our Payless car hire location map to find the best car near you.
Which countries does Payless have car hire locations in?
Aruba, Australia, Bosnia and Herzegovina, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Curaçao, Cyprus, Dominican Republic, Egypt, Estonia, Fiji, France, Germany, Guam, Guatemala, Honduras, Iceland, Ireland, Jamaica, Jordan, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Nicaragua, Northern Mariana Islands, Palau, Peru, Puerto Rico, Qatar, Romania, Saudi Arabia, Serbia, Slovakia, St. Maarten, Thailand, Turks and Caicos Islands, Türkiye (Turkey), Ukraine, United Arab Emirates and United States
How much does it cost to hire a car from Payless for a week?
On average a car hire from Payless costs $687 per week ($98 per day).
How much does it cost to hire a car from Payless long term for a month?
On average a car hire from Payless costs $2,944 per month ($98 per day).
Everything you need to know for your Payless car rental
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