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Book Routes Car & Truck Rentals car hire

Driver's age: 26-65
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Routes Car & Truck Rentals customer reviews

4.8
Mediocre2,246 verified ratings
Pros +
  • Price was good (in 25 reviews)
Cons -
  • Told me my credit card coverage was not enlugh. (in 4 reviews)
Show reviews that mention
Traveller rating:
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A
4.0 Mediocre
I want my refund for the car insurance Upon my arrival to pick up the car I was informed Routes doesn’t use the insurance you charged me for, I am ripped off yet you were paid for a policy that was unenforceable
C
4.0 Mediocre
Didn't realize it was Off site. Also employees are very rude.
J
2.0 Poor
They had horrible customer service and refused to rent me a car for being a local Colorado resident even though nothing was mentioned in the rental car details online except in the smallest of fine print. They did not make it clear and then they said they would only rent to me if I paid an exorbitant fee for insurance. Very cold and frustrating experience. I walked down the road to NU car rental and they had no problems.
A
2.0 Poor
I received a message that they will not rent to anyone who has a local drivers license despite the fact that I flew into an out of Atlanta obviously necessitating a rental car. They have repeatedly refused a refund for the rental, even though I called before pickup. Extremely disappointed in this experience and their customer service.
A
10.0 Wonderful
The experience was great as far as the customer service the staff was very nice however, the wait was incredibly long.
A
2.0 Poor
It’s a totally a scam be aware and don’t book with them, you want to save some bucks and result expending a lot more
A
2.0 Poor
Felt like we got scammed by the female at the desk. Bad experience because of her.
J
8.0 Very Good
Overall very good. Pickup from airport was smooth. Ride to the place is a little longer than ideal but not bad. Customer service line was a little longer than I hoped but customer service was very kind and professional. Return was easy. Excellent value for money. I will definitely rent from Routes again.
A
4.0 Mediocre
Actually forced to buy the insurance which was more than the car rental. Actual vehicle was not “like” what was rented and it had been smoked in so reeked of odor . NEVER AGAIN !
A
2.0 Poor
Terrible experience. One person running the counter with a massive line, it takes about 15-20 mins per person.Was there for 4 hours just waiting to get to the counter for a car already reserved. They try and get you with the sticker chip for tolls that yes you are going to use while driving in PR, but not for the price of 10 plus tax a day. Only if you have the car for a weekend that might make sense, but I was going to pay $250extra just for that, which for a local for me, that’s crazy. The car just got returned, it was dirty on the inside, barely washed on the outside, the indoor lights did not work, no wiper fluid and so many other things. The car horn was also not working, a literal safety feature that every car should have was not working. Overall a horrible experience. The cheap price is not worth it in my opinion and if that’s not convincing enough, look at the Google reviews for more like this.

How other car hire agencies scored

Routes Car & Truck Rentals car hire prices in New Zealand

Discover the best prices for you by selecting your travel dates on KAYAK.
Suzuki Swift car
Suzuki Swift
or similar Small
2
2
4-5
M
$46/day
View Deal
Class Compact Crossover car
Class Compact Crossover
or similar Small
4
2
2/4
M
$61/day
View Deal
Class Intermediate Car car
Class Intermediate Car
or similar Medium
5
3
4-5
M
$104/day
View Deal
Class Standard Crossover car
Class Standard Crossover
or similar Medium
5
3
2/4
M
$58/day
View Deal
Ford Ranger car
Ford Ranger
or similar Large
5
2
2/4
M
$84/day
View Deal
Toyota RAV4 car
Toyota RAV4
or similar 4WD
2
2
4-5
M
$59/day
View Deal
Class Full-size SUV car
Class Full-size SUV
or similar 4WD
5
2
4-5
M
$101/day
View Deal
MG 3 car
MG 3
or similar Small
2
2
4-5
M
$44/day
View Deal
Isuzu D-Max car
Isuzu D-Max
or similar Pickup truck
5
2
2/4
M
$183/day
View Deal
Kia Sportage car
Kia Sportage
or similar 4WD
5
5
4-5
M
$48/day
View Deal
Toyota Yaris Cross car
Toyota Yaris Cross
or similar 4WD
4
2
4-5
M
$49/day
View Deal
Class Standard SUV car
Class Standard SUV
or similar 4WD
5
3
4-5
M
$63/day
View Deal
Ford Escape car
Ford Escape
or similar 4WD
5
3
4-5
M
$64/day
View Deal
Toyota Corolla Wagon car
Toyota Corolla Wagon
or similar Medium
5
3
4-5
M
$89/day
View Deal
Class Special Van car
Class Special Van
or similar Van
5
5
4-5
M
$184/day
View Deal
Best prices found by KAYAK users in the past 48 hours.

Where can I find Routes Car & Truck Rentals car hire?

Address

73 Shortland Street, Auckland New Zealand

Hours

Phone

+64 9 379 5080

Address

Auckland Airport, International & Domestic Terminal, Auckla

Hours

Address

25a Laurence Stevens Drive

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+64 9 275 0066
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Orlando
Standard
$30/day
$29/day

Top tips for hiring a car from Routes Car & Truck Rentals

  • 25% of our users found car hire from Routes Car & Truck Rentals for $29 or less
  • Book your car hire from Routes Car & Truck Rentals at least 7 weeks before your trip in order to get a below-average price.
  • Compact car hire from Routes Car & Truck Rentals is around 7% cheaper than other car types, on average.

FAQs about hiring a car from Routes Car & Truck Rentals

  • How much does it cost to hire a car from Routes Car & Truck Rentals?

    On average a car hire from Routes Car & Truck Rentals costs $99 per day.

  • What is the most popular car hire from Routes Car & Truck Rentals?

    Intermediate (Ford Explorer or similar) is the most frequently booked car hire type from Routes Car & Truck Rentals.

  • How many car hire locations does Routes Car & Truck Rentals have?

    Routes Car & Truck Rentals has 407 hire locations worldwide. Take a look at our Routes Car & Truck Rentals hire location map to find the best car hire near you.

  • Which countries does Routes Car & Truck Rentals have car hire locations in?

    Albania, Armenia, Australia, Barbados, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Djibouti, Dominican Republic, Greece, Guernsey, Iceland, Jamaica, Jersey, Jordan, Malta, Mexico, Morocco, New Zealand, Panama, Poland, Portugal, Puerto Rico, Qatar, Romania, Saint Martin, Spain, St. Maarten, Trinidad and Tobago, Turkey, United Kingdom and United States

  • How much does it cost to hire a car from Routes Car & Truck Rentals for a week?

    On average a car hire from Routes Car & Truck Rentals costs $690 per week ($99 per day).

  • How much does it cost to hire a car from Routes Car & Truck Rentals long term for a month?

    On average a car hire from Routes Car & Truck Rentals costs $2,959 per month ($99 per day).

Everything you need to know for your Routes Car & Truck Rentals car rental

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