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Book Routes Car & Truck Rentals car hire

Driver's age: 25-65

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Routes Car & Truck Rentals customer reviews

4.8
Mediocre2,154 verified ratings
Traveller rating:
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A
6.0 Okay
The positives were: a decent car. A reasonable price (before insurance). A simple and fast returns process. Free airport transfers. The negatives were: a really long wait to collect the car due to a significant queue. Very high and unavoidable insurance rates ($45 per day).
D
2.0 Poor
The hidden fees are horrible. They charged extra for gas fillup when I already filled up the tank. They dont pick up the phone either.
H
6.0 Okay
Could have been better.
J
8.0 Very Good
We booked our rental car for Costa Rica through Kayak because it was so cheap. Like $6/day. We were renting for a month so a low daily fee was important. The most important advice we can give anyone is to make sure to read up on Costa Rica’s insurance requirements. Our six dollars a day, which came out close to $200 for the month turned into over $1000 once we got to the car rental place because of required insurance. You also need to have your own liability insurance when you rent a car. Luckily, our credit card company offered that. Routes car rental was there to pick us up at the airport, very kind, and our car was great. Do your research on car rentals before you show up!
A
2.0 Poor
I wasn’t able to rent the car because they don’t accept Apple Card for a deposit and don’t accept debit cards. They wont refund my money.
A
2.0 Poor
I was Florida resident and I could drive the car but I was charged anyway
A
4.0 Mediocre
please make it more clear that there are extra charges if going out of province and that you absolutely require detailed insurance information. The amount of time you waste for people is astounding - so many people unaware of your stringent policies. I was super annoyed and will not be returning.
A
2.0 Poor
Never got to rent it no one answered my call.had to rent from another co.
A
2.0 Poor
Terrible never picked up the car. People were waiting hours for a vehicle. Then they didn't have vehicles ready. I ended up going to another company
A
2.0 Poor
This was, without a doubt, the worst car rental experience I’ve ever had. We arrived expecting to pick up our reserved vehicle, only to be told there were no cars available. We were put on a waiting list and ended up waiting from 1:30 a.m. until 7:00 a.m. at the rental office because there were simply no vehicles. We had no choice but to spend the entire night there. To make matters worse, there was only one employee trying to handle an endless line of frustrated customers. I was number 12 on the waiting list, and people just kept arriving while everyone waited for hours with little information. When we finally received a vehicle, we discovered it had cockroaches inside. After waiting all night, getting into an infested car was completely unacceptable. This company clearly overbooks reservations without having enough vehicles available, leaving customers stranded for hours. A reservation should actually mean a car will be available. The lack of planning, staffing, cleanliness, and customer service made this an incredibly stressful and disappointing experience. I would never rent from this company again and would strongly encourage others to look elsewhere.

How other car hire agencies scored

Routes Car & Truck Rentals car hire prices in New Zealand

These are the best prices for 12-19 Aug.
Suzuki Swift car
Suzuki Swift
or similar Small
2
2
4-5
$36/day
View Deal
Class Compact Car car
Class Compact Car
or similar Small
4
2
2/4
$35/day
View Deal
Class Standard Crossover car
Class Standard Crossover
or similar Medium
5
3
2/4
$69/day
View Deal
Ford Ranger car
Ford Ranger
or similar Large
5
2
2/4
$64/day
View Deal
Suzuki Jimny car
Suzuki Jimny
or similar 4WD
2
2
4-5
$41/day
View Deal
Ford Wildtrak car
Ford Wildtrak
or similar Pickup truck
5
2
2/4
$66/day
View Deal
Class Premium SUV car
Class Premium SUV
or similar 4WD
5
5
4-5
$59/day
View Deal
Class Compact SUV car
Class Compact SUV
or similar 4WD
4
2
4-5
$35/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$37/day
View Deal
Mitsubishi Outlander car
Mitsubishi Outlander
or similar 4WD
5
3
4-5
$41/day
View Deal
Class Intermediate SUV car
Class Intermediate SUV
or similar 4WD
5
3
4-5
$41/day
View Deal
Subaru Outback car
Subaru Outback
or similar Medium
5
3
4-5
$52/day
View Deal

Where can I find Routes Car & Truck Rentals car hire?

Address

73 Shortland Street, Auckland New Zealand

Hours

Phone

+64 9 379 5080

Address

Auckland Airport, International & Domestic Terminal, Auckla

Hours

Address

25a Laurence Stevens Drive

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+64 9 275 0066
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Calgary
Supplier choice
$39/day
$37/day

Top tips for hiring a car from Routes Car & Truck Rentals

  • 25% of our users found car hire from Routes Car & Truck Rentals for $37 or less
  • Book your car hire from Routes Car & Truck Rentals at least 9 weeks before your trip in order to get a below-average price.
  • Small car hire from Routes Car & Truck Rentals is around 84% cheaper than other car types, on average.

FAQs about hiring a car from Routes Car & Truck Rentals

  • How much does it cost to hire a car from Routes Car & Truck Rentals?

    On average a car hire from Routes Car & Truck Rentals costs $102 per day.

  • What is the most popular car hire from Routes Car & Truck Rentals?

    Intermediate (Skoda Octavia Combi or similar) is the most frequently booked car hire type from Routes Car & Truck Rentals.

  • How many car hire locations does Routes Car & Truck Rentals have?

    Routes Car & Truck Rentals has 440 car hire locations worldwide. Take a look at our Routes Car & Truck Rentals car hire location map to find the best car near you.

  • Which countries does Routes Car & Truck Rentals have car hire locations in?

    Albania, Armenia, Australia, Barbados, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Djibouti, Dominican Republic, Georgia, Greece, Guernsey, Iceland, Jamaica, Jersey, Jordan, Malta, Mauritius, Mexico, Morocco, New Zealand, Oman, Panama, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Saint Martin, Spain, St. Maarten, Trinidad and Tobago, Türkiye (Turkey), U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to hire a car from Routes Car & Truck Rentals for a week?

    On average a car hire from Routes Car & Truck Rentals costs $712 per week ($102 per day).

  • How much does it cost to hire a car from Routes Car & Truck Rentals long term for a month?

    On average a car hire from Routes Car & Truck Rentals costs $3,052 per month ($102 per day).

Everything you need to know for your Routes Car & Truck Rentals car rental