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Book Routes Car & Truck Rentals car hire

Driver's age: 25-65

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Routes Car & Truck Rentals customer reviews

4.8
Mediocre2,104 verified ratings
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A
2.0 Poor
HORRIBLE! I paid for insurance on the car and they then charged me $1500 for a scratch on the door from someone else opening the door into my rental car. They are scammers
A
2.0 Poor
Added extra service at the time of check out. Which aren’t mentioned during booking with kayaak
A
2.0 Poor
HUNDREDS IN HIDDEN FEES THEY CHARGE AT THE COUNTER. OLD PAPERWORK IN MY VEHICLE, NOT CLEANED.
A
2.0 Poor
It was really bad because after I went to pick up the car I had an emergency family so I asked the agent to cancel the reservation but he said nothing we can do you have to call Expedia and I did and submitted a cancellation request and I called them today they said that they sent the refund to Route but they refused to release the money It’s unfair and bad experience with both Expedia and Routes
A
2.0 Poor
Phantom toll charges. I live here in CO part time for years. I take the same route from airport to my home. I know about tolls and toll roads in Denver. I was charged TWICE for tolls I NEVER incurred. The second charge almost double what the first was with their BS fees and “surcharges”. Every other car rental company I’ve used over the years has never done this and I’m taking the same exact route. They must really be in poor financial condition if they need to rob their customers with fake charges…
A
2.0 Poor
prepaid for the reservation just to be charged $145 in fees that were undisclosed upon booking. i was also charged a $500 deposit that i was told would be refunded but has not returned to my account. the staff member assisting me was rude to the customer before me for asking to be given a smaller vehicle than the one they were given. the vehicle was clean and ran well but was not worth the $645 extra i have been charged for the approximately 14 hours i had it.
S
10.0 Wonderful
Great rate for a vehicle. Easy check in. Personable staff. Car was clean. Return was very easy. Location is just a bit further from the airport than other rental locations
A
2.0 Poor
Quoted and prepaid non refundable price was a joke- multiple additional required charges. Refusal to accept my insurance (even showing them the declarations/ coverage information) so more costs. Additionally took a $500 security deposit (5 days later still not refunded). Cost ended up more than if I had rented with a larger more well known firm. Was told to bring car back full of gas, however received it empty. Car was dirty, sticky arm rest, and smelling of smoke (but was told I would be charged if there was smoke or even sand in the car upon return - up to $2,500). Got a ticket due to expired plates. Car tags expired in June 2026, my rental was October 2026. Window stopped working on day 2, would not go up/down. Called, emailed about this, after 20 minutes on hold I was told I could try change the car (if one was available and possibly higher cost). I had spend over an hour to get the car and did not want to spend another hour or 2 of my day dealing with this so kept the car though the window did not work. Returning the car took over 45 minutes. Pricing of car was no where near quoted price (more than triple the cost), car was dirty, in bad shape mechanically, nor were tags up to date. Would not rent from this firm again. Original quote/ payment was to one company (Routes), however, billing was from a different firm (Strides).
A
2.0 Poor
They went out of business. I was never notified so I had to find another rental car company upon landing in Iceland. This included paying more for a car and also paying for a taxi to get there. I booked on Expedia not realizing Expedia would include an invalid business rental car company on their website.
A
2.0 Poor
The problem was more with YOU/KAYAK! I have tried to reach out to Kayak and have NOT received ANY response! Not only was this rental a RIP OFF, it was a TERRIBLE experience! :(( PLEASE HAVE SOMEONE CONTACT ME!

Routes Car & Truck Rentals car hire prices in New Zealand

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Where can I find Routes Car & Truck Rentals car hire?

Address

73 Shortland Street, Auckland New Zealand

Hours

Phone

+64 9 379 5080

Address

Auckland Airport, International & Domestic Terminal, Auckla

Hours

Address

25a Laurence Stevens Drive

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+64 9 275 0066
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Good to know

Most popular city

Most popular car type

Average price

Good deal

Calgary
Supplier choice
$44/day
$42/day

Top tips for hiring a car from Routes Car & Truck Rentals

  • 25% of our users found car hire from Routes Car & Truck Rentals for $42 or less
  • Book your car hire from Routes Car & Truck Rentals at least 8 weeks before your trip in order to get a below-average price.
  • Small car hire from Routes Car & Truck Rentals is around 2% cheaper than other car types, on average.

FAQs about hiring a car from Routes Car & Truck Rentals

  • How much does it cost to hire a car from Routes Car & Truck Rentals?

    On average a car hire from Routes Car & Truck Rentals costs $106 per day.

  • What is the most popular car hire from Routes Car & Truck Rentals?

    Economy (Peugeot 207 or similar) is the most frequently booked car hire type from Routes Car & Truck Rentals.

  • How many car hire locations does Routes Car & Truck Rentals have?

    Routes Car & Truck Rentals has 444 car hire locations worldwide. Take a look at our Routes Car & Truck Rentals car hire location map to find the best car near you.

  • Which countries does Routes Car & Truck Rentals have car hire locations in?

    Albania, Armenia, Australia, Barbados, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Djibouti, Dominican Republic, Georgia, Greece, Guatemala, Guernsey, Iceland, Jamaica, Jersey, Jordan, Malta, Mauritius, Mexico, Morocco, New Zealand, Oman, Panama, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Saint Martin, Spain, St. Maarten, Trinidad and Tobago, Turks and Caicos Islands, Türkiye (Turkey), U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to hire a car from Routes Car & Truck Rentals for a week?

    On average a car hire from Routes Car & Truck Rentals costs $743 per week ($106 per day).

  • How much does it cost to hire a car from Routes Car & Truck Rentals long term for a month?

    On average a car hire from Routes Car & Truck Rentals costs $3,184 per month ($106 per day).

Everything you need to know for your Routes Car & Truck Rentals car rental