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Book Europcar car hire

Driver's age: 25-65

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Europcar customer reviews

6.2
Okay4,205 verified ratings
Traveller rating:
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A
2.0 Poor
I was forced into a scam at the Europcar Quito Airport counter. Upon arrival, Europcar refused to honor my prepaid voucher. The counter agent explicitly stated that the rate was a special price that did not cover the minimum requirements to take the car. They refused to release the vehicle unless I paid an extra $589.03 for mandatory local liability insurance and coverages, despite my credit card covering collision and liability. Stranded at the airport with no alternative, I was forced under duress to pay the additional $589.03 just to get the keys for a vehicle I had already paid for. Withholding a prepaid rental to force customers into paying double at the counter is extortion and a total breach of contract. Kayak is actively routing customers to rental providers that engage in predatory practices and refuse to honor prepaid bookings. I have already initiated a credit card dispute and demand a full refund for the forced charges.
A
2.0 Poor
Terrible experience with Europcar Italy. Car broke down with a serious gearbox fault — unsafe to drive — and we were stranded with my family for over 4 hours waiting for a replacement. When I complained, customer service falsely claimed it was just an “air conditioning issue,” despite my video evidence proving otherwise, and refused to compensate for the time lost. They also buried a €39.68 “Family Pack” charge in the paperwork without ever explaining what it was, then refused to remove it. A wrongly applied fuel charge was only refunded after I provided my own proof. Dishonest, unhelpful, and not worth the risk. Avoid.
O
10.0 Wonderful
The pick up and drop off experience were incredibly smooth. The staff was friendly and helpful
C
8.0 Very Good
Brand new car and we were the first one to drive. The staff are friendly and helpful.
A
2.0 Poor
The car was great and there were no problems as far a quality. However, the pick up process was not good. I purchased the insurance through the website when the reservation was done. When I got to the counter they informed me that I had two options. Buy the insurance that they had, even though I had already purchased insurance, or have an $18,000.00 Hold on my credit card. Of course because of the amount and it being a foreign transaction, my credit card thought it was fraud and the hold could not be placed. I was forced to buy the second insurance. On top of everything, I rented the car for 4 days and they only had cars that had Pico Y placa on one of those days. So it could not be used in town for one of the days. I would not rent from them again. The insurance process is very shady.
A
2.0 Poor
The agent Lady did not honor the booked price. Also instead of SUV, she gave me Sedan in double price. not a good experience.
A
10.0 Wonderful
Great. Everything was easy. Thankfully I had no incidents driving or on the streets so I can't provide feedback on how they would have responded.
A
2.0 Poor
My reservation was supposed to have free cancellation up to 48 hours in advance. I was never able to cancel it. I had to undergo heart surgery that prevented me from traveling. I spoke with Europcar and they told me they couldn't cancel it because it was made through Kayak. The reservation number was 26705658. They charged me for a service they didn't provide. A disaster.
A
2.0 Poor
The car was listed as a “mid-size” SUV but was actually a compact and hardly fit our luggage. But the worst part was the chaos at the pick up and drop off. The staff was not interested in being helpful and had no organization. Everyone was frustrated and they did not seem to care at all. Will never rent through them again.
N
10.0 Wonderful
Superb service and advice by our lovely Europcar lady

How other car hire agencies scored

Europcar car hire prices in New Zealand

These are the best prices for 14-21 Aug.
Suzuki Swift car
Suzuki Swift
or similar Small
2
2
4-5
$33/day
View Deal
Class Compact Crossover car
Class Compact Crossover
or similar Small
4
2
2/4
$29/day
View Deal
Class Intermediate Crossover car
Class Intermediate Crossover
or similar Medium
5
3
2/4
$40/day
View Deal
Class Standard Crossover car
Class Standard Crossover
or similar Medium
5
3
2/4
$60/day
View Deal
Ford Ranger car
Ford Ranger
or similar Large
5
2
2/4
$82/day
View Deal
Suzuki Jimny car
Suzuki Jimny
or similar 4WD
2
2
4-5
$36/day
View Deal
Ford Wildtrak car
Ford Wildtrak
or similar Pickup truck
5
2
2/4
$56/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$31/day
View Deal
Class Compact SUV car
Class Compact SUV
or similar 4WD
4
2
4-5
$33/day
View Deal
Mitsubishi Outlander car
Mitsubishi Outlander
or similar 4WD
5
3
4-5
$35/day
View Deal
Honda CR-V car
Honda CR-V
or similar 4WD
5
3
4-5
$37/day
View Deal
Class Special Van car
Class Special Van
or similar Van
5
5
4-5
$68/day
View Deal

Where can I find Europcar car hire?

Address

73 Shortland Street

Hours

Phone

+64 9 379 5080

Address

Auckland International Terminal

Hours

Phone

+64 9 275 0066

Address

25a Laurence Stevens Drive

Hours

Phone

+64 9 275 0066
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Auckland
Small
$47/day
$28/day

Top tips for hiring a car from Europcar

  • 25% of our users found car hire from Europcar for $39 or less
  • Book your car hire from Europcar at least 12 weeks before your trip in order to get a below-average price.
  • Small car hire from Europcar is around 64% cheaper than other car types, on average.

FAQs about hiring a car from Europcar

  • How much does it cost to hire a car from Europcar?

    On average a car hire from Europcar costs $102 per day.

  • What is the most popular car hire from Europcar?

    Intermediate (Skoda Octavia Combi or similar) is the most frequently booked car hire type from Europcar.

  • How many car hire locations does Europcar have?

    Europcar has 4,972 car hire locations worldwide. Take a look at our Europcar car hire location map to find the best car near you.

  • Which countries does Europcar have car hire locations in?

    Albania, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Lucia, Saint Martin, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Thailand, Togo, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Türkiye (Turkey), Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia and Zimbabwe

  • How much does it cost to hire a car from Europcar for a week?

    On average a car hire from Europcar costs $712 per week ($102 per day).

  • How much does it cost to hire a car from Europcar long term for a month?

    On average a car hire from Europcar costs $3,053 per month ($102 per day).

Everything you need to know for your Europcar car rental