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Book Europcar car hire

Driver's age: 25-65
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Europcar customer reviews

6.2
Okay4,192 verified ratings
Cons -
  • Worst rental experience of my life. (in 28 reviews)
  • I would never rent a car from there again. (in 22 reviews)
  • We ended up paying triple and driving a tiny car we didn’t reserve! (in 14 reviews)
Show reviews that mention
Traveller rating:
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A
10.0 Wonderful
It went very well.
A
6.0 Okay
The first pickup was easy except the pickup car was not where it was supposed to be. It wasn't discovered until we went to the security location to leave the garage. We have gone to the correct space, but it turned out to be the wrong car. So we had to return the car back into Eurocar's spaces. The staff was very helpful, but we lost 15 minutes moving luggage and re-paring our phones. The big shock came when we received our full bill the next day. All the add ons that were not clearly spelled out were all there. That added about almost 50% to the final bill. I never saw so many add one in any previous car rental from any airport. Sorry, but next time Eurocar may be way down on my choices
A
2.0 Poor
We had a brand new car and a window fractured the second day into our week long trip, tried every phone number available but we were never able to reach anyone at the rental company to resolve the issue, had to drive the car with duct tape over the window the entire trip!
A
2.0 Poor
Lost money for nothing will never use kayak again and will make sure family or friends don’t use!
A
4.0 Mediocre
In person customer service was great. But there was an upsell to get the bigger car I needed to transport excess baggage. That was not clear from the online rental. On top of that I had to wait for the car to be delivered from another terminal and they decided to “start” my rental and hour earlier. Thus when I returned the car 24 hours later - they said I was an hour late and charged me an entire 2nd day charge of $300.
A
2.0 Poor
I never pick up the car. You stole money from my account.. we hade to stop the payment.. never again…
A
2.0 Poor
Rented a car that honestly never should’ve left the garage. Engine noise the entire time, like it was begging for mercy. The system wasn’t calibrated for the new tires, so warnings kept popping up. The car wasn’t properly cleaned, and there were even crumbs/food remnants in the driver’s seat. Overall: disappointing experience — far below what I expect from Europcar
A
2.0 Poor
agent closed and they still promised me the car. my trip was cancelled and they take too long to refund. bad
A
2.0 Poor
Didn’t realize it was an electric car - asked to pay to switch to a hybrid or gas’s due to planned long drive. Staff member refused & was rude. Didn’t try to understand & kept speaking in French even though I asked for English. Gave small electric car with NO charging cord & the charging port on the car didn’t match any of the charging ports available on the road or in the town we visited. We spent more time looking for & staying at a charging station than we did being able to do our planned tours of the area. Agent didn’t explain return process for an early morning return & I circled the airport twice before figuring it out.
A
2.0 Poor
Regarding this it was a deeply disappointing and upsetting experience when collecting my rental vehicle. Upon arrival at the counter, I was pressured into purchasing additional products and coverages that I did not request, agree to, or need. I was told these items were mandatory and that the insurance I already held through Expedia “wasn’t valid” and that I should “contact Expedia” instead. This information was misleading and felt deliberately manipulative. I was also charged for services I did not use, including being made to sign for items such as a bus transfer that I never took, yet was still billed for. The counter agent’s behaviour was unprofessional and unacceptable (sanoe). She was rude, dismissive, and gave me an ultimatum: either pay the added charges and hurry up as she can’t waste her time with me as customer waiting or leave without a vehicle and with no refund. This felt coercive and left me with no genuine choice. This experience not only resulted in unauthorised charges, but also ruined the start of my holiday. I believe I was misled, upsold without consent, and effectively defrauded.

How other car hire agencies scored

Europcar car hire prices in New Zealand

Discover the best prices for you by selecting your travel dates on KAYAK.
Toyota Yaris car
Toyota Yaris
or similar Small
2
2
4-5
M
$50/day
View Deal
Class Compact Car car
Class Compact Car
or similar Small
4
2
4-5
M
$53/day
View Deal
Class Intermediate Crossover car
Class Intermediate Crossover
or similar Medium
5
3
2/4
M
$77/day
View Deal
Class Standard Crossover car
Class Standard Crossover
or similar Medium
5
3
2/4
M
$112/day
View Deal
Ford Ranger car
Ford Ranger
or similar Large
5
2
2/4
M
$78/day
View Deal
Toyota RAV4 car
Toyota RAV4
or similar 4WD
2
2
4-5
M
$72/day
View Deal
Kia Carnival car
Kia Carnival
or similar Van
5
5
4-5
M
$184/day
View Deal
Mitsubishi Montero car
Mitsubishi Montero
or similar 4WD
5
2
4-5
M
$74/day
View Deal
Mini Hatch car
Mini Hatch
or similar Small
2
2
2/4
M
$214/day
View Deal
Ford Mustang car
Ford Mustang
or similar Luxury
5
5
2/4
M
$212/day
View Deal
Ford Wildtrak car
Ford Wildtrak
or similar Pickup truck
5
2
2/4
M
$101/day
View Deal
BMW X5 car
BMW X5
or similar 4WD
5
5
4-5
M
$155/day
View Deal
Kia Stonic car
Kia Stonic
or similar 4WD
4
2
4-5
M
$51/day
View Deal
Class Standard SUV car
Class Standard SUV
or similar 4WD
5
3
4-5
M
$67/day
View Deal
Subaru Outback car
Subaru Outback
or similar Medium
5
3
4-5
M
$69/day
View Deal
Suzuki Vitara car
Suzuki Vitara
or similar 4WD
5
3
4-5
M
$78/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
M
$106/day
View Deal
Class Special Van car
Class Special Van
or similar Van
5
5
4-5
M
$233/day
View Deal
Best prices found by KAYAK users in the past 48 hours.

Where can I find Europcar car hire?

Address

73 Shortland Street

Hours

Phone

+64 9 379 5080

Address

Auckland International Terminal

Hours

Phone

+64 9 275 0066

Address

25a Laurence Stevens Drive

Hours

Phone

+64 9 275 0066
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Auckland
Medium
$71/day
$46/day

Top tips for hiring a car from Europcar

  • 25% of our users found car hire from Europcar for $62 or less
  • Book your car hire from Europcar at least 10 weeks before your trip in order to get a below-average price.
  • Small car hire from Europcar is around 73% cheaper than other car types, on average.

FAQs about hiring a car from Europcar

  • How much does it cost to hire a car from Europcar?

    On average a car hire from Europcar costs $103 per day.

  • What is the most popular car hire from Europcar?

    Intermediate (Nissan Sentra or similar) is the most frequently booked car hire type from Europcar.

  • How many car hire locations does Europcar have?

    Europcar has 4,894 hire locations worldwide. Take a look at our Europcar hire location map to find the best car hire near you.

  • Which countries does Europcar have car hire locations in?

    Albania, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guatemala, Guernsey, Guyana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Lucia, Saint Martin, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia and Zimbabwe

  • How much does it cost to hire a car from Europcar for a week?

    On average a car hire from Europcar costs $720 per week ($103 per day).

  • How much does it cost to hire a car from Europcar long term for a month?

    On average a car hire from Europcar costs $3,084 per month ($103 per day).

Everything you need to know for your Europcar car rental