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Book Europcar car hire

Driver's age: 26-65
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Europcar customer reviews

6.2
OkayBased on 4,043 verified guest reviews
Pros +
  • "Excellent staff, support and service." (in 101 reviews)
Cons -
  • Worst rental experience of my life. (in 28 reviews)
  • I would never rent a car from there again. (in 22 reviews)
  • The customer service lines should be in English if serving English speaking countries. (in 16 reviews)
Show reviews that mention
Traveller rating:
Sort by:
D
10.0 Wonderful
Very good, no language barrier, great car
J
2.0 Poor
At the desk in Beaune to pick up the car the agent asked about insurance and I declined. He worked up the cost with the insurance anyway. I caught it and asked him to remove it. Then the price he quoted was $1,900. KAYAK said it would be $460. I told him no way, he messed around with the computer and got it down to $540 - $80 more than KAYAK confirmed to me. That's a bad experience for both Europcar and KAYAK. The car was very dirty inside and outside. The windshield was covered in bugs, and that actually made it hard to drive into the setting sun. The automatic tail gate opener didn't work.
G
2.0 Poor
Terrible!!! They did not have a car in the same class as the one I booked. I was not offered any solution. Then the car they did give me had a flat tire. I had to visit the office three times to get it sorted (impacting my trip). Also, their insurance scam is terrible. I bought premium insurance and I had a letter of coverage but they still forced me to buy expensive insureancs that more than doubled the cost of my rental. They did not offer any solution. I agreed to a $30,000 hold on my card which I had credit for but they could not process it.
A
2.0 Poor
They pulled some tricks that I don’t appreciate. First, they didn’t have the car category I booked. Unprofessional, but turned out to be not a big deal. Then, they didn’t accept the third party Kayak RentalCover coverage, so I had to pay twice as much to get their coverage. Last, they made me place a credit card hold of over $1000. This is unheard of. If I didn’t buy their insurance and stuck with my third party, it would have been an hold of *over $10,000.* Yes, seriously. The car ran well, was clean, and otherwise check-in and check out was fine. I will not be using Europcar again.
S
8.0 Very Good
The overall experience was excellent, thought they added mystery fees at the end of the rental are have not been able to tell me what they are for.
A
2.0 Poor
Ridiculous that the insurance policies provided at the counter are nearly 5 times more expensive than the one online
A
2.0 Poor
Nothing, they refused to honor the reservation.
A
2.0 Poor
Hi, could not experience the car as the person in charge was not answering, so couldn’t get the car.
A
2.0 Poor
They don't tell you about additional fees
A
4.0 Mediocre
The problem is that Europcar has no counter in PHX airport and I had to go through FOX, it was a nightmare until I realize it was through them , after that , very good experience , it needs to be very clear when situations like this happen , specially since they do not have presence at the airport

How other car hire agencies scored

Europcar car hire prices in New Zealand

Discover the best prices for you by selecting your travel dates on KAYAK.
Suzuki Swift car
Suzuki Swift
or similar Small
2
2
4-5
M
$33/day
View Deal
Toyota Corolla car
Toyota Corolla
or similar Small
4
2
4-5
M
$36/day
View Deal
Class Intermediate Car car
Class Intermediate Car
or similar Medium
5
3
4-5
M
$35/day
View Deal
Class Full-size Car car
Class Full-size Car
or similar Large
5
2
2/4
M
$51/day
View Deal
Suzuki Jimny car
Suzuki Jimny
or similar 4WD
2
2
4-5
M
$44/day
View Deal
Class Full-size SUV car
Class Full-size SUV
or similar 4WD
5
2
4-5
M
$224/day
View Deal
Ford Wildtrak car
Ford Wildtrak
or similar Pickup truck
5
2
2/4
M
$80/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
M
$31/day
View Deal
Kia Stonic car
Kia Stonic
or similar 4WD
4
2
4-5
M
$35/day
View Deal
Class Standard SUV car
Class Standard SUV
or similar 4WD
5
3
4-5
M
$39/day
View Deal
Suzuki Vitara car
Suzuki Vitara
or similar 4WD
5
3
4-5
M
$42/day
View Deal
Subaru Outback car
Subaru Outback
or similar Medium
5
3
4-5
M
$46/day
View Deal
Best prices found by KAYAK users in the past 48 hours.

Where can I find Europcar car hire?

Address

73 Shortland Street

Hours

Phone

+64 9 379 5080

Address

Auckland International Terminal

Hours

Phone

+64 9 275 0066

Address

25a Laurence Stevens Drive

Hours

Phone

+64 9 275 0066
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

London
Economy
$60/day
$55/day

Top tips for hiring a car from Europcar

  • 25% of our users found car hire from Europcar for $58 or less
  • Book your car hire from Europcar at least 10 weeks before your trip in order to get a below-average price.
  • Intermediate car hire from Europcar is around 27% cheaper than other car types, on average.

FAQs about hiring a car from Europcar

  • How much does it cost to hire a car from Europcar?

    On average a car hire from Europcar costs $100 per day.

  • What is the most popular car hire from Europcar?

    Standard (Chevrolet Express or similar) is the most frequently booked car hire type from Europcar.

  • How many car hire locations does Europcar have?

    Europcar has 4,889 hire locations worldwide. Take a look at our Europcar hire location map to find the best car hire near you.

  • Which countries does Europcar have car hire locations in?

    Albania, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guatemala, Guernsey, Guyana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Lucia, Saint Martin, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia and Zimbabwe

  • How much does it cost to hire a car from Europcar for a week?

    On average a car hire from Europcar costs $703 per week ($100 per day).

  • How much does it cost to hire a car from Europcar long term for a month?

    On average a car hire from Europcar costs $3,015 per month ($100 per day).

Everything you need to know for your Europcar car rental

Search for cheap car hire from Europcar with KAYAK and hire a car that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best car hire deal from Europcar.

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