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Book Europcar car hire

Driver's age: 26-65
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Europcar customer reviews

6.2
Okay4,123 verified ratings
Pros +
  • "Excellent staff, support and service." (in 101 reviews)
Cons -
  • Worst rental experience of my life. (in 28 reviews)
  • I would never rent a car from there again. (in 22 reviews)
  • The customer service lines should be in English if serving English speaking countries. (in 16 reviews)
Show reviews that mention
Traveller rating:
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A
8.0 Very Good
The people at Eurocar were great. The car was a powerless piece of junk. It got us around, barely.
O
8.0 Very Good
Good. but I received a smaller car. a cheaper category for the same amount.
A
2.0 Poor
The car was filthy when collected. Not enough hire agents at the desk so the cue was huge. The agent spoke in a European foreign accent and his English was very poor. Tried to talk me through insurances and answer my questions but struggled to understand each other, so I gave up asking. Drop off took too long. Nearly missed my check in.
S
6.0 Okay
The pickup and drop off experience was less than optimal.
A
2.0 Poor
I’ve not got the car which was Woking Apple car play and I have to keep the phone on hand for maps.
Z
2.0 Poor
The pick up was really a bad experience we had to wait for an hour and a half because the system at Europcar in Rome airport was not functioning properly and although I went and complained to the staff that I see people came after me and they got seen and me no, they investigated and said basically system isn’t functioning properly today but still served 3 customers before me after admitting it is the system fault, and I also had two young children who just landed from a 6am departure flight! I found this very inappropriate as if it’s system fault and you could see I was there for more than an hour I should be the priority. The car we have been given was a Peugeot not the jeep I booked and I did say I want a jeep but they said all out but when we went to the car park I found many jeeps parked brand new ones, the Peugeot we got is old and the battery was bad not keeping any charge I was stopping every 50 miles to charge the car!! I asked for a newer at the pick up because I knew electric cars has to have a great performing battery if I am doing long drives, this is isn’t my first time hiring an electric car from Europcar, last year got one in Barcelona and the experience was amazing. I won’t recommend the Roma airport desk and would not recommend Europcar in Italy too
A
10.0 Wonderful
Great experience comfortable to ride comfortable to drive, thank you 🤩
I
2.0 Poor
I had paid for a dodge charger or similar and was given a Mercedes GLA250 instead. In no way shape or form similar to a dodge charger.
A
2.0 Poor
I reserved my car for 30 days from 10 am on day 1 to 10 am on day 30. When I went to the counter to pick up my car in Amsterdam at 11:20 am the counter agent asked “why are you late?” I told him I had reserved the car for 30 days and already paid for it, so I wasn’t “late.” He claimed that my car had now been rented to someone else, and I would have to pay about $200 more to get a different car. I argued with him that this wasn’t right and found it hard to believe that they had already rented “my car.” I asked to speak to his supervisor. He pointed to the clerk next to him. I told him I wasn’t going to pay the additional cost. We continued to argue. His other coworkers (3 of them) just watched the whole discussion. I think they were seeing if he’d be successful in “upcharging” me. The clerk finally relented and gave me my car. When I went inside to pick up the car there were dozens of cars sitting there. The clerk was very rude and unfriendly. I believe this clerk was dishonest and lied to me. He should be fired. I have no doubt they treat other customers like this and bully them into paying additional fees by being rude, unfriendly, and lying.
A
8.0 Very Good
Very disappointed by the lack of transparency when I made the booking with kayak. I wasn’t aware that I booked without insurance ! I therefore had to add extra insurance upon arrival ! I won’t use kayak anymore and will file a case for lack of transparency …

How other car hire agencies scored

Europcar car hire prices in New Zealand

Discover the best prices for you by selecting your travel dates on KAYAK.
Suzuki Swift car
Suzuki Swift
or similar Small
2
2
4-5
M
$39/day
View Deal
Class Compact Car car
Class Compact Car
or similar Small
4
2
4-5
M
$40/day
View Deal
Class Standard Crossover car
Class Standard Crossover
or similar Medium
5
3
2/4
M
$52/day
View Deal
Ford Ranger car
Ford Ranger
or similar Large
5
2
2/4
M
$72/day
View Deal
Toyota RAV4 car
Toyota RAV4
or similar 4WD
2
2
4-5
M
$47/day
View Deal
Kia Carnival car
Kia Carnival
or similar Van
5
5
4-5
M
$138/day
View Deal
Mitsubishi Montero car
Mitsubishi Montero
or similar 4WD
5
2
4-5
M
$96/day
View Deal
Ford Wildtrak car
Ford Wildtrak
or similar Pickup truck
5
2
2/4
M
$69/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
M
$36/day
View Deal
Class Compact SUV car
Class Compact SUV
or similar 4WD
4
2
4-5
M
$37/day
View Deal
Class Standard SUV car
Class Standard SUV
or similar 4WD
5
3
4-5
M
$41/day
View Deal
Ford Escape car
Ford Escape
or similar 4WD
5
3
4-5
M
$43/day
View Deal
Subaru Outback car
Subaru Outback
or similar Medium
5
3
4-5
M
$92/day
View Deal
Class Special Van car
Class Special Van
or similar Van
5
5
4-5
M
$172/day
View Deal
Best prices found by KAYAK users in the past 48 hours.

Where can I find Europcar car hire?

Address

73 Shortland Street

Hours

Phone

+64 9 379 5080

Address

Auckland International Terminal

Hours

Phone

+64 9 275 0066

Address

25a Laurence Stevens Drive

Hours

Phone

+64 9 275 0066
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Auckland
Economy
$71/day
$43/day

Top tips for hiring a car from Europcar

  • 25% of our users found car hire from Europcar for $62 or less
  • Book your car hire from Europcar at least 10 weeks before your trip in order to get a below-average price.
  • Economy car hire from Europcar is around 52% cheaper than other car types, on average.

FAQs about hiring a car from Europcar

  • How much does it cost to hire a car from Europcar?

    On average a car hire from Europcar costs $99 per day.

  • What is the most popular car hire from Europcar?

    Intermediate (Ford Explorer or similar) is the most frequently booked car hire type from Europcar.

  • How many car hire locations does Europcar have?

    Europcar has 4,845 hire locations worldwide. Take a look at our Europcar hire location map to find the best car hire near you.

  • Which countries does Europcar have car hire locations in?

    Albania, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guatemala, Guernsey, Guyana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Lucia, Saint Martin, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia and Zimbabwe

  • How much does it cost to hire a car from Europcar for a week?

    On average a car hire from Europcar costs $691 per week ($99 per day).

  • How much does it cost to hire a car from Europcar long term for a month?

    On average a car hire from Europcar costs $2,960 per month ($99 per day).

Everything you need to know for your Europcar car rental

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