Book Europcar car hire
Same drop-off
Driver's age: 25-65
Europcar customer reviews
6.2
4,150 verified ratings
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Zero service. Zero knowledge Missed my flight due to no shuttle bus and they kept on lying
They said I damaged the car. I did not damage the car and now I'm being charge $300. I don't know what could possibly be the damage. No explination or anything from the receiving employee.
Very efficient, no issues at all. Highly recommend.
The car was ok but the pickup & getting getting the car takes forever toke me two hours! That’s wayyyy tooo long
We had to inflate the tyres soon after collection because the tyre pressure warning late came on. It was not easy to find an air inflator where we were staying and this caused a lot of hassle. All the tyres were under inflated.
The staff is super friendly and accommodating. The car was solid. The location is quite a bit away from the airport terminal. The facility could use a face lift.
THEY CANCELLED WITHOUT ANY NOTICE
I was told when I arrived that because I booked the car less than two hours in advance, I had to wait two hours before I could take the car, even though that was after the time I had reserved and paid for. No where was this stated at the time of booking. They told me if I bought their insurance package for €59.29 I could take the car immediately at the time my reservation started. They also said they had no proof I had purchased other insurance. I would like Kayak to refund me the €59.29 because I was not informed nor did I agree to wait two hours or pay extra for the car. It was also extremely difficult to find the office and to locate the car. They did not give me any parking spot number and there were no staff in the basement to assist, so I just had to wander around looking for the car. The contactless charger in the car worked extremely poorly and even though it said my phone was charging on a slow charger, I was losing power. No one was there when I dropped the car off at 9:30pm even though they told me the office would be open when I returned at 10pm. The form I received this morning states that I returned the car at 8am today. That is incorrect. I dropped my time stamped garage entry ticket in the box with my keys as proof.
I arrived at airport. I had virtual international driver’s license which I had previously been told would be adequate. The person at counter was extremely rude and cancelled the rental. I’m still not sure if money was refunded. I was stranded in a foreign country. Luckily another company was happy to rent to me. You should not book this company
Horrible. Unacceptable, bad, and a disgrace.
Europcar car hire prices in New Zealand
These are the best prices for 8-15 Oct.
Suzuki Swift
or similar Small2
2
4-5
$35/day
Class Compact Car
or similar Small4
2
2/4
$23/day
Class Intermediate Crossover
or similar Medium5
3
2/4
$51/day
Ford Ranger
or similar Large5
2
2/4
$79/day
Suzuki Jimny
or similar 4WD2
2
4-5
$34/day
Ford Wildtrak
or similar Pickup truck5
2
2/4
$108/day
Class Premium SUV
or similar 4WD5
5
4-5
$66/day
Class Special Car
or similar Category5
5
2/4
$30/day
Class Compact SUV
or similar 4WD4
2
4-5
$33/day
Mitsubishi Outlander
or similar 4WD5
3
4-5
$40/day
Honda CR-V
or similar 4WD5
3
4-5
$41/day
Where can I find Europcar car hire?
Address
73 Shortland StreetHours
Phone
+64 9 379 5080Address
Auckland International TerminalHours
Phone
+64 9 275 0066Address
25a Laurence Stevens DriveHours
Phone
+64 9 275 0066Good to know
Most popular city | Most popular car type | Average price | Good deal |
|---|---|---|---|
Auckland | Small | $47/day | $26/day |