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Book Dollar car hire

Driver's age: 25-65
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Dollar customer reviews

6.0
Okay9,036 verified ratings
Traveller rating:
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O
8.0 Very Good
Decent car, counter in the airport. Clerk was a little pushy on pre-pay fuel and CDW but we walked away without any extras.
A
6.0 Okay
I was very disappointed with the customer service I received at this car rental location. The desk attendant was rude and unprofessional from the moment we arrived. When handing over the rental keys, he practically threw them onto the counter rather than providing them courteously. Throughout the transaction, the employee repeatedly made groaning and irritated noises, making us feel like we were inconveniencing him. He also applied excessive pressure to purchase the additional insurance coverage. Even after we clearly declined, they continued with comments such as, “This is your last chance to get it,” “Are you really not going to get it?” and “Did you even read over it?” The most inappropriate comment was, “Don’t come back crying if something happens to the car. It’s going to cost you even more.” This felt more like a scare tactic than customer service. I understand employees are required to offer optional products, but there is a difference between informing customers and pressuring them. The entire interaction left us feeling uncomfortable and unwelcome. I hope management addresses these issues and provides additional customer service training. When we finally picked up the car it was so dirty from the outside. Bugs everywhere. We couldn’t even see clearly out the windows. The mirrors were dirty as well. We could have gone and said something but we did not want to deal with the desk attendant again and there was no one at the car lot to be seen so we could have mentioned something. We drove out of there and took the car to the car wash
P
4.0 Mediocre
I booked a VW Polo, I was handed the keys to a Fiat Panda. Chap behind desk advised ‘they’re in the same class from our point of view’. Really?! That’s a bit of a stretch….in the wrong direction.
K
10.0 Wonderful
Everything from the pick up and drop off was flawless, the vehichle it self was new and so comfortable. I'm extremely pleased with the experience
A
4.0 Mediocre
Quick and easy to rent. No one did a walk around inspection of the car. It was parked in a garage with poor lighting, so you couldn't see any scratches or minor damage. When dropping off the car. No one checked for damage.
W
2.0 Poor
Despite saying no to every optional package the agent tried to imply was necessary, they snuck in a $110 loss damage waiver on my 2.5 day trip. Poor form and bad business.
A
10.0 Wonderful
The lady that helped us was very nice and professional and very helpful.
A
10.0 Wonderful
Customer Service was real good got in and out very quickly
P
2.0 Poor
When I landed the rental counter was already closed, and their neighboring counter, Hertz, who owns them, would not help. There was a sign just to come back in the morning. I took an Uber to my hotel, then came back in the morning to pick up the car. However, the counter agent was incredibly rude and said that everyone will have to wait since no cars were available. I called the national customer service number, and after waiting on hold to talk with someone, I was told that only the local counter agent could help me, and that there was nothing the representative on the phone could do. After waiting for over an hour, she realized she could borrow a car from Hertz, which I then received. I would avoid Dollar and choose a different company in the future.
D
2.0 Poor
1.5 hours in the car pickupline to get the car and then was charged 3 times for it because there system was having issues.

How other car hire agencies scored

Dollar car hire prices in New Zealand

These are the best prices for 18-25 Jun.
Hyundai Kona car
Hyundai Kona
or similar Small
4
2
2/4
$31/day
View Deal
Toyota Camry car
Toyota Camry
or similar Large
5
2
4-5
$277/day
View Deal
Kia Sportage car
Kia Sportage
or similar 4WD
2
2
4-5
$36/day
View Deal
Kia Carnival car
Kia Carnival
or similar Van
5
5
4-5
$77/day
View Deal
Mitsubishi Montero car
Mitsubishi Montero
or similar 4WD
5
2
4-5
$49/day
View Deal
Toyota Previa car
Toyota Previa
or similar Van
5
2
4-5
$68/day
View Deal
Class Full-size Truck car
Class Full-size Truck
or similar Pickup truck
5
2
2/4
$41/day
View Deal
Toyota Land Cruiser Prado car
Toyota Land Cruiser Prado
or similar 4WD
5
5
4-5
$50/day
View Deal
Kia Stonic car
Kia Stonic
or similar 4WD
4
2
4-5
$30/day
View Deal
Toyota RAV4 car
Toyota RAV4
or similar 4WD
5
3
4-5
$36/day
View Deal
Subaru Outback car
Subaru Outback
or similar Medium
5
3
4-5
$36/day
View Deal
Mitsubishi Outlander car
Mitsubishi Outlander
or similar 4WD
5
3
4-5
$36/day
View Deal

Where can I find Dollar car hire?

Address

154 Victoria St West

Hours

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday07:30 - 17:30
Sunday07:30 - 17:30

Phone

+64 800 243 789

Address

Andrew Mckee Ave

Hours

Monday05:00 - 23:5900:00 - 02:00
Tuesday00:00 - 02:0005:00 - 23:59
Wednesday05:00 - 23:5900:00 - 02:00
Thursday00:00 - 02:0005:00 - 23:59
Friday00:00 - 02:0005:00 - 23:59
Saturday00:00 - 02:0005:00 - 23:59
Sunday05:00 - 23:5900:00 - 02:00

Phone

+64 800 243 789
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Auckland
Medium
$73/day
$64/day

Top tips for hiring a car from Dollar

  • 25% of our users found car hire from Dollar for $68 or less
  • Book your car hire from Dollar at least 12 weeks before your trip in order to get a below-average price.
  • Medium car hire from Dollar is around 57% cheaper than other car types, on average.

FAQs about hiring a car from Dollar

  • How much does it cost to hire a car from Dollar?

    On average a car hire from Dollar costs $102 per day.

  • What is the most popular car hire from Dollar?

    Standard (Chevrolet Express or similar) is the most frequently booked car hire type from Dollar.

  • How many car hire locations does Dollar have?

    Dollar has 2,947 car hire locations worldwide. Take a look at our Dollar car hire location map to find the best car near you.

  • Which countries does Dollar have car hire locations in?

    Albania, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belgium, Belize, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kosovo, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Martinique, Mauritius, Mexico, Montenegro, Morocco, Namibia, Netherlands, New Zealand, Nicaragua, Northern Mariana Islands, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Tunisia, Turkey, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vietnam and Western Sahara

  • How much does it cost to hire a car from Dollar for a week?

    On average a car hire from Dollar costs $713 per week ($102 per day).

  • How much does it cost to hire a car from Dollar long term for a month?

    On average a car hire from Dollar costs $3,056 per month ($102 per day).

Everything you need to know for your Dollar car rental