Pros:Please have Kayak and interent contact me about this mess.
Cons:They charged me an additional 10OR. I asked why and got airport fee, etc and the SOB said well its only 10OR. Yes - thats $26USD - half of the rental price! I never agreed to this but when they have your credit card to do as they want, then you are stuck. Then they took out a 150OR / $390 deposit that they said they'd return in 2 weeks. Doubtful. The GPS I rented must've been state of the art in the 90's but not up to date by any stretch. They also lied about mileage. I did not exceed the mileage but more lies from this pack of people . This year alone I have traveled from the US to Saudi Arabia, Oman, Amsterdam, etc. I have never been treated and cheated so bad.
Anonymous, Dec 2017
Pros:The price was excellent and once we got in to talk to the representative it only took a few minutes to sign the contract. We were also able to drop off the car before they opened by just parking and leaving the key in the drop box. Then they sent a receipt the same morning.
Cons:When we arrived to pick up the car there was a line and it took over an hour to get to the desk. They didn’t have any small cars left, so we ended up with a Fiat Qubo which was too big for driving around Rome, though it was fine when we left the city. When we returned the car, the parking attendants made us wait outside for the shuttle in 0c weather even though we were the only ones waiting for the shuttle and the driver was there in the office.
Anonymous, Jul 2017
Pros:Friendly staff, online rate, car options , unlimited mileage
Cons:I chose my car online and I know what I want , I don't want to have to go through upsell tactics at the counter. The policy also does not specify that it's mandatory to have a passport, but on arrival the counter insisted on passport, so I had to take a cab all the way to the hotel and get it. Drop off should be quick , but the checkin and checkout counters are operated by the same attendants so we had to wait a while for out turn to come.
Anonymous, May 2018
Cons:More than 1 hour to wait in a que, even if time is booked. Because the validation of driving licence was due, they has rejected to register second driver. We were not given a car.
Gary, Jul 2019
Pros:nothing I got completely scammed by the company
Cons:Everything - do not book from this company. I have been charged excessive amounts a number of times. Complete scammers !
Anonymous, Apr 2019
Pros:Staff very friendly and helpful, arrangements for fuel etc clearly explained, very efficient service Inc shuttle to / from airport which only takes a few minutes.
Phillip, Mar 2019
Cons:Complete ripoff your a bunch of crooks. You fleased me and have no service at all. Your professional criminals
Anonymous, Mar 2019
Cons:I arrived 4 hours after my booking (2pm I arrived at 6) and they didn’t give me the car, kept the money of my booking. I was left with a 1 year old in the airport without a car. I am still dealing with the broker you used to get my money back. It’s actually distrusting what happened.
Nelson, Jul 2016
Cons:Where to start? The small shack with one irritated, slow, and rude attendant; frustrated with a line of more than 10 people that extended out of the shack, leaving my family waiting 2 hours under the sun?? First, THEY DID NOT HONOR the price for the car rental agreement. I ended up paying 3 times Kayak's price. When it was finally out turn the lady asked for our passport. I showed her the email where it was NOT mentioned the need of a passport. I explained that in the USA, the driver's license is the main ID, but she made me go back to Madrid to pick up my passport and come back. When I come back, she makes me do the now even longer line. When it is about to be my turn, another attendant substituted her, AND HE NEVER ASKED FOR MY PASSPORT. He completed the transaction using only the driver's license. We made the reservation for noon, but got our car at 5:45pm. Worst car rental experience ever.
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On average a car hire from INTERRENT costs $861 per week ($123 per day).
On average a car hire from INTERRENT costs $3,688 per month ($123 per day).