Pros:Nothing. Will not use them again.
Cons:We stood in line for over an hour and a half to pick up our rental. Some people standing in line made reservations with other rental companies and left. Due to the fact that the pick up location is offsite from the airport, I figured that by time I made a new reservation with another company, cancelled the reservation with Fox, went back to the airport, and transferred to another service, I would be better off staying in line where I was. When I explained my disappointment, I was told that they are the low cost provider and they would understand if I took my business elsewhere. To make matters worse, when evaluating the car before removing it from the premises, they were only concerned with scratches or dents longer than a pen. The car we were provided had several very long scratches and looks abused from the outside. The inside was fine. Generally speaking, Fox is not classy and not interested in quality service or a quality product, which they openly admit.