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First time not the last

Pros: Good seats great staff

Cons: Paying for movies not impressed

Comfortable

Pros: Staff and seating

Cons: Paying for movies on a long trip really stingy ☹

Smooth flight

Pros: Good seat, very pleasant crew.

Cons: No entertainment so can't score that. Basic snacks

Pros: This flight was on the 777-300 plane leased from EVA. Boarding proved to be a bit of a slow grind due to the inordinate number of families with children on this particular flight. Our fault for not realising this at time of booking. Flight itself went very smoothly. Seats were fine. Not a huge selection of movies to choose from. Felt the crew went about their duties without fuss and ticked all the boxes for me.

Flight

Pros: I LOVED my flight to LA PERFECT The flight from LA to Auckland was not as good, seating fine, LOVED THE CHECK IN LOVED THE PHONE SERVICE when i called to increase my weight of luggage...

Cons: I could not hear the entertainment because engine too loud I did not experience this on my flight to LA , I found the crew were not as pleasant as the crew to LA, could be that they were tired, if i had to rate NZ Airline from my trip to LA.... I would be shouting my pleasrure and did while in LA coming back truly was a different experience however going was so good... I will gladly fly again

felt like a sardine

Cons: i was a little disappointed in seating .... felt like a Sardine ... unlike my flight from Brisbane to Auckland on my way to LA... which surprised me,