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Pros: Upgrading to Skycoach giving extra leg room was well worth it.

Pros: Ground staff were particularly helpful

Pros: The plane was very comfortable, food was excellent and everything in worked well. Crew was very helpful and got you anything you needed.

Pros: Quick & easy flight

Pros: Everything

Cons: I can’t be more demanding. Everything on the flight were good.

Pros: slightly more roomy than most carriers

Cons: since it was a Friday during Lent, there could have been non-meat options on the meals. One lunch and one supper offered only chicken and beef both times.

Cons: It ran a bit late

Pros: Wellington airport is the most accessible and relaxed I’ve used, and the Air New Zealand Check-in process was the easiest I’ve used so far.

Pros: Very friendly ground service staff member, lovely to be transferred to an earlier flight and my seating request was granted, flight service was also excellent.

Cons: Long lines for security in Auckland, so I barely made the flight to Chicago. There were delays in Chicago due to the weather.

Pros: My first experience in business class

Pros: Great crew, great food, spacious and nice. Great experience overall.

Pros: Premium Economy had plenty of legroom. Food service was comparable to business class.

Pros: The plane, seat, food, amenities, staff, etc were all world class

Cons: LAX immigration is a nightmare but not NZ fault.

Cons: Seats, food, entertainment

Cons: Air New Zealand needs to get onto the TSA Precheck program and the agent at check-in (in the biz line) started scolding me for not meeting the economy baggage allowance (only 1 small 7kg carry on), but everything else was perfect. Best biz class flight I’ve ever had, mostly because of the cabin crew

Pros: Amazing airline and seem less travel

Pros: Amazing crew. Airline was awesome .. seem less

Pros: The seat was spacious and the crew was very nice!

Cons: Nothing

Pros: The entertainment was excellent and so was the food.

Cons: Perfect flight. Delicious meals. Great crew.

Pros: Checking in, bag drop, and boarding were all super fast and easy. Flight was on time.

Cons: Nothing!

Pros: Crew very friendly, nice airplane, clean

Cons: more room in economu

Pros: Our stewardess was very helpful for our tight connection. She helped with instructions on finding our next gate and gave specific information on making the airport easier to maneuver.

Cons: On time fights would have made our day better and less stressful.

Pros: I was disappointed that Air New Zealand charges US15 to reserve specific seats. For our party of 3, that would be US90 RT so I didn't do it. But at the gate I asked for window seats and the attendant gave us excellent seats at the front of the plane.

Cons: No issues that caused us any problems.

Pros: Seat was comfortable (exit row) for a commuter jet.

Pros: Very spacious seats and good entertainment system. Two meals provided. Good blankets provided with pillows. Spacious and clean bathroom.

Cons: My usb charging plug didn’t work and I wish they sent me an email in advance or told me upon check in what the requirements were that I would have to show upon boarding. I was not prepared to show them my follow on flight schedule (leaving NZ) but I would have been prepared if I had known in advance

Pros: yes amazing crew! thank you so much!

Cons: perfect already!

Pros: They took care of you. Meals were good. Excellent airline

Cons: Superb airline

Pros: The crew were very welcoming and made you feel special. The food was great! The burger was tremendous! The films very up to date.

Cons: The seat is comfortable but doesnt recline enough, I dont like the fact that you need to flip the seat to get it flat, when is it flat its rock hard! Good on AirNZ for providing the foam mattress topper it helps. ButOnce its flat you cant really watch TV.

Pros: flight was great

Cons: food could've been a little better

Pros: Great food and crew

Cons: Seat comfort , WiFi