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Pros: Smooth, uneventful travel all was well.

Pros: Friendly service on time flight

Cons: Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked

Thank you for the upgrade to Business

Pros: On this trip being able to sleep huge a huge benefit

Connecting flight

Cons: The gate to connecting flight was very far and signs to gate were confusing.

Boarding

Pros: Somewhat disorganized bec. People lined up even if swat numbers have not been called.

Cons: People trying to push their way in the line. Color coding of tockets associated with colored line coding may improve situation.

Great airline to fly with

Pros: the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again.