
Cathay Pacific information
IATA code | CX |
---|---|
Routes | 140 |
Top route | Hong Kong Intl to Taipei Taiwan Taoyuan Intl |
Airports served | 60 |
Top airport | Hong Kong Intl |
Cathay Pacific traveller reviews
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.3
Pros: The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy.
Cons: It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it.
review from -
7.0
Pros: I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space.
Cons: Categorizing travellers together.
review from -
9.3
Pros: Fast and easy to board nice crew worked fast and smooth large proposal for entertainment
Cons: more diversity of beverage offered Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically.
review from -
9.0
Cons: Economy seating is extremely narrow!
review from -
10.0
Pros: Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining.
review from -
4.0
Cons: Extremely bad service at the ticket counter. Really disappointed, really disappointed
review from -
9.3
Pros: good service, nice staff, confort ok
Cons: food can always be improve but overall ok
review from -
9.3
Pros: good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often
Cons: food can always be better but overall ok
review from -
10.0
Pros: yes
Cons: food
review from -
3.6
Cons: Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again....
review from -
6.0
Pros: Good crew. Great pilots.
Cons: Food. Seat comfort.
review from -
8.3
Pros: crews were nice
Cons: Very crowded flight. Fully book. Super busy bathroom. Food was bad
review from -
7.6
Cons: More regional movies for India
review from -
4.0
Cons: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.
review from -
10.0
Pros: Crew was friendly , Seats were fine .
Cons: They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options
review from -
10.0
Pros: Service and food.
review from -
7.3
Cons: The crew should be more kind.
review from -
7.6
Pros: Crew amazing.
Cons: Food variety should be increased.
review from -
4.0
Pros: Liked the plug/outlet availablity and the movies.
Cons: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants
review from -
2.0
Pros: I was unable to board the flight so there is nothing to talk about.
Cons: Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.
review from -
8.0
Cons: No landing form!!
review from -
7.3
Cons: Hi do veg meal could have been better and communication about my bags could have been better .
review from -
6.0
Pros: The entertainment was good.
Cons: Once the crew got the meals out of the way you didn't see them (at least in our section). You could go to the galley for water or a snack etc. Most airlines I've been on seem to bring drinks, etc to seats every once in a while.
review from -
10.0
Cons: Finest Airline and service I have encountered and I am almost 2 million miles!
review from -
10.0
Pros: Everything and everyone are Good and Nice .
Cons: For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks
review from -
10.0
Pros: Nice crew , good and good
Cons: If someday ... someday....I can afford First Class . That’s will be Nice for a long flight .
review from -
10.0
An exceptionally good airline
Pros: On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something.
review from -
8.8
Pros: Well fed and provided beverages on trip. Food not gourmet----but what do you expect? Crew was pleasant and helpful.
Cons: Sure could use a little more leg room. I am 6'2"--so know I am taller than the average bear, but I think even a 5"8" man or woman finds the legroom a little tight---especially on a 15hr flight. On a 3 to 5 hour flight--OK. The legroom was durable--but you asked waht could be better and that point sticks out in my mind.
review from -
10.0
Cons: Less fog in SFO
review from -
10.0
Pros: On time
review from -
6.0
Pros: Premium Economy did not meet our expectation compared to even US airlines.
Cons: Crew Service was not very good.
review from -
8.3
Cons: Only the toilets very small
review from -
7.0
Cons: Sitting place too small
review from -
8.0
Pros: Crew were very hospitable and helpful.
Cons: More leg room on long international flights.
review from -
10.0
Pros: Yes & yes
review from -
6.6
Cons: Very small in the plane
review from -
9.3
Pros: Cathay Pacific and crews were really good.
Cons: I suggest no seating reservation online.
review from -
10.0
Pros: Very nice service roomy aircraft A350
review from -
4.6
Cons: Catering and professionalism of the crew could have been better.
review from -
7.0
Great entertainment. Bad food
Pros: Very good entertainment system.
Cons: Food was horrible. No drink service. Old seat.
review from -
8.3
Pros: The crew was friendly n the food tastes surprisingly good, though the portion was small. The entertainment was good. and temperature inside the cabin was just right. Boating time was quick.
Cons: Actually I was disturbed that CX offers a tabloid newspaper like Apple daily, especially at this sensitive stage when hk is going through such turmoil instigated and supported by Jimmy Lai’s group. It is offensive that such a biased newspaper is on offer, when there are other Chinese newspaper with a more neutral stand. Cathy has been viewed as a sympathiser of “yellow” rioters because of its involvement by management n crew. Now it just brings it more to the memory how CX might be what the leaked reports that many equipment has been compromised by CX crew onboard. Many of CX customers are from middle class, and it could be a big turn-off. It is unwise to patronise a tabloid newspaper when the owner has been named by China as the culprit of the recent troubles in hk. It’s like offering Al Jazeera news on united airlines entertainment........During the whole trip, I was captivated by these thoughts.
review from -
9.6
Pros: Good leg room and nice recline for economy. Good and service very nice.
Cons: Everything was well done and organized.
review from -
9.6
Pros: Seat worked as designed Got some sleep Crew was helpful
Cons: Better selection of movies; too much violence, foul language, sex and nudity - a better reflection of the food life.
review from -
10.0
Pros: Everything
Cons: Everything
review from -
10.0
Pros: Yes!
Cons: Lower the price and keeping up the good work!!
review from -
7.3
Cons: Food was below average
review from -
10.0
Pros: Everything was on time and the food and service was good.
review from -
10.0
Pros: Everything was on time and the food and service was good.
review from -
3.2
Cons: From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services.
review from -
6.6
Cons: One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude.
review from -
6.6
Cons: The flight was delayed and I almost missed my connecting flight to Oslo.
review from -
8.3
Cons: Would be nice if they offered hot towels for the Economy passengers.
review from -
7.3
Pros: Crew are very kind and seat are fabulous as i was able to sleep since i dont have a seat meate :-)
review from -
7.3
Pros: Yes Crew were indeed amazing!
review from -
8.0
Cons: It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!
review from -
8.3
Pros: Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change.
Cons: Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG.
review from -
10.0
Cons: Love it
review from -
10.0
Pros: The crew was amazing and the food was great too!
review from -
10.0
Pros: The food is always great!
Cons: They should bring out snack more often.
review from -
8.0
Pros: The whole service went smoothly without rushing.
Cons: The original flight I listed for was canceled without any notification until I arrived at the checkin desk.
review from
-
9.3
Pros: Fast and easy to board nice crew worked fast and smooth large proposal for entertainment
Cons: more diversity of beverage offered Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically.
review from -
9.0
Cons: Economy seating is extremely narrow!
review from -
10.0
Pros: Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining.
review from -
9.3
Pros: good service, nice staff, confort ok
Cons: food can always be improve but overall ok
review from -
9.3
Pros: good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often
Cons: food can always be better but overall ok
review from -
10.0
Pros: yes
Cons: food
review from -
10.0
Pros: Crew was friendly , Seats were fine .
Cons: They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options
review from -
10.0
Pros: Service and food.
review from -
10.0
Cons: Finest Airline and service I have encountered and I am almost 2 million miles!
review from -
10.0
Pros: Everything and everyone are Good and Nice .
Cons: For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks
review from -
10.0
Pros: Nice crew , good and good
Cons: If someday ... someday....I can afford First Class . That’s will be Nice for a long flight .
review from -
10.0
An exceptionally good airline
Pros: On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something.
review from -
8.8
Pros: Well fed and provided beverages on trip. Food not gourmet----but what do you expect? Crew was pleasant and helpful.
Cons: Sure could use a little more leg room. I am 6'2"--so know I am taller than the average bear, but I think even a 5"8" man or woman finds the legroom a little tight---especially on a 15hr flight. On a 3 to 5 hour flight--OK. The legroom was durable--but you asked waht could be better and that point sticks out in my mind.
review from -
10.0
Cons: Less fog in SFO
review from -
10.0
Pros: On time
review from -
10.0
Pros: Yes & yes
review from -
9.3
Pros: Cathay Pacific and crews were really good.
Cons: I suggest no seating reservation online.
review from -
10.0
Pros: Very nice service roomy aircraft A350
review from -
9.6
Pros: Good leg room and nice recline for economy. Good and service very nice.
Cons: Everything was well done and organized.
review from -
9.6
Pros: Seat worked as designed Got some sleep Crew was helpful
Cons: Better selection of movies; too much violence, foul language, sex and nudity - a better reflection of the food life.
review from -
10.0
Pros: Everything
Cons: Everything
review from -
10.0
Pros: Yes!
Cons: Lower the price and keeping up the good work!!
review from -
10.0
Pros: Everything was on time and the food and service was good.
review from -
10.0
Pros: Everything was on time and the food and service was good.
review from -
10.0
Cons: Love it
review from -
10.0
Pros: The crew was amazing and the food was great too!
review from -
10.0
Pros: The food is always great!
Cons: They should bring out snack more often.
review from
-
8.3
Pros: The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy.
Cons: It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it.
review from -
7.0
Pros: I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space.
Cons: Categorizing travellers together.
review from -
8.3
Pros: crews were nice
Cons: Very crowded flight. Fully book. Super busy bathroom. Food was bad
review from -
7.6
Cons: More regional movies for India
review from -
7.3
Cons: The crew should be more kind.
review from -
7.6
Pros: Crew amazing.
Cons: Food variety should be increased.
review from -
8.0
Cons: No landing form!!
review from -
7.3
Cons: Hi do veg meal could have been better and communication about my bags could have been better .
review from -
8.3
Cons: Only the toilets very small
review from -
7.0
Cons: Sitting place too small
review from -
8.0
Pros: Crew were very hospitable and helpful.
Cons: More leg room on long international flights.
review from -
6.6
Cons: Very small in the plane
review from -
7.0
Great entertainment. Bad food
Pros: Very good entertainment system.
Cons: Food was horrible. No drink service. Old seat.
review from -
8.3
Pros: The crew was friendly n the food tastes surprisingly good, though the portion was small. The entertainment was good. and temperature inside the cabin was just right. Boating time was quick.
Cons: Actually I was disturbed that CX offers a tabloid newspaper like Apple daily, especially at this sensitive stage when hk is going through such turmoil instigated and supported by Jimmy Lai’s group. It is offensive that such a biased newspaper is on offer, when there are other Chinese newspaper with a more neutral stand. Cathy has been viewed as a sympathiser of “yellow” rioters because of its involvement by management n crew. Now it just brings it more to the memory how CX might be what the leaked reports that many equipment has been compromised by CX crew onboard. Many of CX customers are from middle class, and it could be a big turn-off. It is unwise to patronise a tabloid newspaper when the owner has been named by China as the culprit of the recent troubles in hk. It’s like offering Al Jazeera news on united airlines entertainment........During the whole trip, I was captivated by these thoughts.
review from -
7.3
Cons: Food was below average
review from -
6.6
Cons: One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude.
review from -
6.6
Cons: The flight was delayed and I almost missed my connecting flight to Oslo.
review from -
8.3
Cons: Would be nice if they offered hot towels for the Economy passengers.
review from -
7.3
Pros: Crew are very kind and seat are fabulous as i was able to sleep since i dont have a seat meate :-)
review from -
7.3
Pros: Yes Crew were indeed amazing!
review from -
8.0
Cons: It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!
review from -
8.3
Pros: Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change.
Cons: Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG.
review from -
8.0
Pros: The whole service went smoothly without rushing.
Cons: The original flight I listed for was canceled without any notification until I arrived at the checkin desk.
review from
-
4.0
Cons: Extremely bad service at the ticket counter. Really disappointed, really disappointed
review from -
3.6
Cons: Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again....
review from -
6.0
Pros: Good crew. Great pilots.
Cons: Food. Seat comfort.
review from -
4.0
Cons: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.
review from -
4.0
Pros: Liked the plug/outlet availablity and the movies.
Cons: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants
review from -
2.0
Pros: I was unable to board the flight so there is nothing to talk about.
Cons: Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.
review from -
6.0
Pros: The entertainment was good.
Cons: Once the crew got the meals out of the way you didn't see them (at least in our section). You could go to the galley for water or a snack etc. Most airlines I've been on seem to bring drinks, etc to seats every once in a while.
review from -
6.0
Pros: Premium Economy did not meet our expectation compared to even US airlines.
Cons: Crew Service was not very good.
review from -
4.6
Cons: Catering and professionalism of the crew could have been better.
review from -
3.2
Cons: From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services.
review from
Flight status
Cathay Pacific route map
Popular flight routes
Top airports served by Cathay Pacific
- Hong Kong Intl Airport (HKG)
- Taipei Taiwan Taoyuan Intl Airport (TPE)
- Bangkok Suvarnabhumi Airport (BKK)
- Singapore Changi Airport (SIN)
- Manila Ninoy Aquino Intl Airport (MNL)
- Tokyo Narita Airport (NRT)
- Osaka Kansai Intl Airport (KIX)
- London Heathrow Airport (LHR)
- Seoul Incheon Intl Airport (ICN)
- Sydney Kingsford Smith Airport (SYD)
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Dubai Intl Airport (DXB)
- Beijing Capital Airport (PEK)
- Los Angeles Airport (LAX)
- Melbourne Airport (MEL)
Cathay Pacific contact information
- CX IATA code
- +800 2747 3333 Call
- cathaypacific.com Visit