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Never made it, due to Alaskan Airline flight failure

Pros: I typically like Cathay.

Cons: Missed my flight from SLC to LAX due to Alaskan Airlines being unable to print my boarding pass in time.

Hot in the plane

Pros: Service was great.

Cons: Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast.

Cons: Mediocre online check in experience! Their website does not accept payments for "upgrading" to an exit row seat. At the time of check in the only seat left available was an exit row so I could not proceed. Also, their airplanes are not equipped with Wi-Fi - quite unfortunate when you're flying 16 hrs from HK to NYC!

Cons: We had 1.5 hour delay and when we reached Vancouver airport the car rentals were close and we have to wait 3 more hour till 5:30 Am till they open. We are not happy at all

Paperwork problems

Pros: Good crew

Cons: Cathay Pacific forgot to send paperwork for departure which resulted in 1 hour delay and then given us furthest possible gate on arrival in HK