Find cheap flights on China Eastern

Pros: Free snacks and drinks

Cons: Not enough smiles and politeness

Cons: Our flight was delayed by more than 3 hours. I knew about it because I got email messages from Kayak informing me of this delay about 4 hours before scheduled takeoff. But the airline officials did not tell anyone about the delay and the Gate kept showing the scheduled time. Even when we asked the officials, they would not say how delayed the flight was going to be, although Kayak knew about it. It was very insensitive on their part to keep passengers waiting indefinitely at the Gate when they knew all the while how delayed the flight was. I wish they would learn to be more honest with their passengers.

Poor A/C performance

Pros: Overall the flight was great, great service

Cons: the A/C performance was very poor and uncomfortable to sleep during the flight, it was too warm in the cabin.

Cons: Was not allowed to board because we were military and denied boarding because we did not have passports

Cons: Flight was almost 3 hours late. We lost all the plans we had for that afternoon.

Never fly with China Eastern or Shanghai Airlines

Pros: Terrible customer service, old plane still had ashtrays, served warm coke with no ice, food was shockingly bad, raw onion and squid salad, searched 3 times in communist china, no air conditioning in main terminal in Shanghai, crew was rude. Etc. etc

Cons: Terrible food. Bad customer service, old plane, power points broken, rude flight attendants, no air conditioning in main terminal in Shanghai- worst flying experience of my life. Plane was very dirty. Floors were sticky, window covered in hand prints and grease. Wow. Never again. I recommend going anywhere (like brisbane) and booking onward from there.