Find cheap flights from Christchurch to Auckland

CHC - AKL

Find cheap flights from Christchurch to Auckland

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Christchurch (CHC)
Auckland Intl
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Sat 18/1
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Christchurch to Auckland flight information

Avg. flight duration 1h 22m
Flights arrive in Auckland
Flights depart from Christchurch
Flight price $104
Distance 746 km
Airlines Jetstar, Air New Zealand

Good to know

Low season:
June
Best time to beat the crowds
3%
expected price decrease
High season:
November
Most popular time to fly
9%
expected price increase
Average price:
$248
(avg. price over the last 2 weeks)
Good deal:
$162
or less (return)

When to book flights from Christchurch to Auckland

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for $161 or less.
The cheapest flight from Christchurch to Auckland was found, on average, 58 days before departure.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be October, November and December. The cheapest month to fly is June.
Morning departure is around 12% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days
The fastest and cheapest way to get to Christchurch Airport (CHC) is to take the number 29 bus that departs from Central Station. A one-way adult ticket will cost NZ$ 8.50 approx. and reach the airport in roughly 30 minutes.
If you are travelling with a bike, you can reassemble it once you land at Christchurch Airport’s designated Bicycle Assembly Area. Located just outside the terminal next to Door 4, there is a range of tools, stands and pumps available free of charge.
Neither Jetstar or Air New Zealand provide a complimentary meal with an economy class flight between Christchurch and Auckland (AKL). If you are flying with Jetstar and would like to eat a meal on board, you will need to pre-purchase a meal by selecting Starter Plus or Starter Max at the time of your booking, or add it afterwards. These upgrades will provide you with a light meal and a tea or coffee.
There are two Parents' Rooms available at Auckland Airport once you land, where you can feed and change the nappies of your child in private. The baby care facilities are located on the Ground Floor next to Door 3 and on the 1st Floor in the food court, opposite the Subway.

FAQs for booking Christchurch to Auckland flights

How long does a flight from Christchurch to Auckland take?
The average direct flight takes 1h 20m, covering a distance of 745 km.
How many flights are there between Christchurch and Auckland?
There are 2,051 (direct) flights between Christchurch and Auckland per week, averaging 291 per day.
Which airlines provide the cheapest flights from Christchurch to Auckland?
In the past 3 days, the cheapest return tickets were found on Jetstar ($104) and Air New Zealand ($110)
Which airlines fly most frequently between Christchurch and Auckland?
EVA Air (56 times daily), Air New Zealand (55 times daily), Etihad Airways (54 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Christchurch to Auckland?
For Christchurch to Auckland, Friday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Auckland back to Christchurch, the best deals are generally found on Friday, with Saturday being the most expensive.
Which airports will I be using when flying from Christchurch to Auckland?
When flying out of Christchurch you will be using Christchurch, often referred to as Christchurch Airport. You will be landing at Auckland Intl, also known as Auckland Airport.
Will an Uber pick me up from Auckland Airport?
Uber, along with other ride sharing applications is available to complete pick-ups at Auckland Airport. It is recommended that you request to be picked up directly outside the Arrival Hall. Inclusive of a NZ$5 approx. airport charge, an Uber to the centre of Auckland should cost NZ$ 55 approx.
Are there public showers at Auckland Airport?
There are free public showers located on the 1st Floor in the Domestic Arrivals area, opposite the Air New Zealand Premium check-in desk. Be mindful that accessories such as soap and towels are not provided, however you can purchase such items from iSite Tourism Centre which is located on the Ground Floor.
How does KAYAK find such low flight prices?
KAYAK processes over 2 billion travel queries annually and displays results from hundreds of airlines and third party sites, allowing it to find a variety of flight prices and options. It also displays results from 2M+ properties along with rental cars, vacation packages, activities and millions of verified reviews so users can see as many available travel options as possible.
How can Hacker Fares save me money?
Hacker Fares allow you to combine one-way tickets on different airlines when it can save you money over a traditional return ticket.
Does KAYAK query more flight providers than competitors?
Yes, KAYAK has access to more data and information than online travel agencies and consistently outperforms the competition in accuracy, globally.
How does KAYAK’s flight Price Forecast tool help me choose the right time to buy?
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

Book cheap flights from Christchurch to Auckland (return)

Airports
Origin
Christchurch
$104
only
$104
Destination
Auckland
$104
only
$104
Fri, 6 Mar
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Mon, 9 Mar
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 3 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Mediocre 2.0

Cons: So I showed up to find out that my ticket didn't include luggage, ok, no big deal I will pay for the bag, what 75$, no problem. oh wait a minute they wanted 300$ for the bag. the flight was less than 250$, I ended up walking over to Air NZ and got a flight with them. I will never, ever, ever, ever book with these jokers again. This should be illegal, showing up at the airport and then being told the baggage charge is over 100% of the price of the ticket. I could have bought another ticket just for my bag and put it in the seat beside me for less. How does an airline justify this???

CHC
AKL
Mediocre 2.0

Pros: We survived.

Cons: Screaming children, obnoxious passengers, forced to pay $120 to check two back packs, $5 coffee, rude staff... Will never fly this airline again.

CHC
AKL
Okay 4.0

Cons: Went online to check in and buy bags. Was able to buy one bag but was given message that I must finish check in and bag purchase at the airport. Got to airport and was told second bag was $150 and not $25. Said I should have purchased online. Explained that in one web session I was able to purchase one bag but denied option to buy second. No help or explanation. Not a fan of Jetstar or their web site.

CHC
AKL
Okay 5.3

Cons: Delayed, delayed, delayed, cancelled

CHC
AKL
Okay 5.3

Pros: Crew was professional

Cons: Their fees are outrageous. Great initial price, but once you add in normal baggage fees, price was higher. Once and done. Won't fly Jetstar again

Tue, 19 May
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Sat, 30 May
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 12 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 117 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Excellent 10.0

Pros: Everything, felt safe

Cons: Nothing

CHC
AKL
Excellent 9.3

Pros: Cabin crew was fantastic! Inflight experience was woderful.

Cons: Airport personnel were very unhelpful. When I asked them a question, they told me to come back later. I came back at the time they said to and they told me they don’t have time for me. I need to come back another time. I went to another gate agent and she told be to go downstairs to the check in counter for help. That would have taken 2 hours. I called customer service and they answered my question quickly. I just wanted to know if I would be charged a fee to change my flight.

CHC
AKL
Good 7.6

Pros: The regional flights are nice and quick with no frills or complications. Everyone is in one cabin and you can quickly board using kiosks at the gate.

Cons: You might want to bring a book on this flight or something as their in-flight video and adverts are all you'll really see in terms of entertainment.

CHC
AKL
Excellent 8.0

Pros: Flying over the country of NZ.

Cons: Crying kids.

CHC
AKL
Excellent 10.0

Pros: The usual "shuttle" flight between chc and akl.

Tue, 7 Apr
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Sun, 19 Apr
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 13 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Excellent 8.0

Pros: Easy well organized airline

CHC
AKL
Mediocre 2.0

Cons: I bought jet star tickets worst experience ever All employees are lazy they don’t care about anything

CHC
AKL
Okay 4.3

Cons: Baggage process is dumb.

CHC
AKL
Excellent 10.0

Pros: it was a short and very smooth flight. all the flight attendants were excellent.

Cons: the flight we originally had booked got cancelled while we were in line to check our luggage. luckily we were 3 hours early for the flight and were able to catch a sooner flight.

CHC
AKL
Mediocre 2.0

Cons: Awful flight Awful service We had to pay for our luggage twice the ticket value The check in supervisor charged us 70$ per bag instead of 17$ for an excuse that they have opened the check in already while we arrived an hour before the flight, the exact time we should be at a domestic flight. And he said he could not do nothing about it Not to mention that we ourselves works at the airport at our country and know exactly how it works we surely not gonna use any of your service again !!

Wed, 20 May
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Sun, 24 May
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 5 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 117 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Excellent 10.0

Pros: Things generally went well on this flight; you never know what you're going to get, and this was successful- all went well!

Cons: Wasn't all that bad!

CHC
AKL
Good 6.3

Cons: Bathroom did not work, food was not so tasty

SYD
AKL
Excellent 9.3

Cons: Breakfast was not tasty. Options could have been better.

CHC
AKL
Good 7.3

Cons: Koru club boards too late. If you're in rows 10 back then all the luggage space is taken.

CHC
AKL
Excellent 8.6

Pros: Inflight magazine was just the right length for the flight time

Cons: Cookie was stale and coffee was nothing special... but that’s typical of all airlines

Fri, 15 May
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Tue, 19 May
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 5 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Good 6.0

Cons: The ridiculously excessive charge to check a bag at the check-in counter!!!! Outrageous behaviour by airlines to have a policy of ripping people off! Never again Jetstar!!!!

CHC
AKL
Excellent 10.0

Pros: As always Jetstar knocked it out of the park. Great crew and service. On time despite a passenger issue that was handled extremely delicately and professionally. This is a budget airline with a full service attitude. Never ever have they let me down.

Cons: Nothing. Everything was first class.

CHC
AKL
Okay 4.0

Pros: Not much

Cons: Everything

CHC
AKL
Okay 5.3

Pros: Crew was professional

Cons: Their fees are outrageous. Great initial price, but once you add in normal baggage fees, price was higher. Once and done. Won't fly Jetstar again

CHC
AKL
Mediocre 2.0

Cons: So I showed up to find out that my ticket didn't include luggage, ok, no big deal I will pay for the bag, what 75$, no problem. oh wait a minute they wanted 300$ for the bag. the flight was less than 250$, I ended up walking over to Air NZ and got a flight with them. I will never, ever, ever, ever book with these jokers again. This should be illegal, showing up at the airport and then being told the baggage charge is over 100% of the price of the ticket. I could have bought another ticket just for my bag and put it in the seat beside me for less. How does an airline justify this???

Mon, 30 Mar
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Wed, 15 Apr
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 17 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Mediocre 2.0

Cons: Awful flight Awful service We had to pay for our luggage twice the ticket value The check in supervisor charged us 70$ per bag instead of 17$ for an excuse that they have opened the check in already while we arrived an hour before the flight, the exact time we should be at a domestic flight. And he said he could not do nothing about it Not to mention that we ourselves works at the airport at our country and know exactly how it works we surely not gonna use any of your service again !!

CHC
AKL
Okay 5.0

Pros: Take-off and landing were smooth.

Cons: 1) Online check-in wanted our weight of our checked-in bag, and because I didn’t know it, we checked at airport but then had to pay $60 instead of the $25 or so online. 2) while they were making us pay, they didn’t mention that the flight was delayed so we got to our gate almost 2 hours too soon with no clue. 3) they wouldn’t even give a cup of water. Had to pay $4 for a bottle.

CHC
AKL
Mediocre 2.0

Cons: When booking with Kayak I was not given any prompt to pay for baggage. When I arrived at the airport at self check in I was shown no baggage allowance. the employee informed me it would be $70 for 1 checked bag. I do not know where they come up with this charge and think it is absolutely ridiculous that they can spring this unexpected and costly charge at you last minute. Normal baggage charges range from $25-$50 for 1 checked bag and this I could understand. $70 for a 1 hour and 5 minute flight is outrageous

CHC
AKL
Good 6.0

Pros: Service personnel were polite and friendly.

Cons: Being charged for luggage and bags were damaged. Still waiting for results of claim

CHC
AKL
Good 7.3

Pros: The flight was delayed, but the agent bumped us on an earlier flight to accommodate our connections without even asking. No entertainment service, and the flight was short so by the time we were to be served it was ready for landing.

Wed, 15 Jan
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Wed, 29 Jan
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 15 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Okay 5.3

Pros: Crew was professional

Cons: Their fees are outrageous. Great initial price, but once you add in normal baggage fees, price was higher. Once and done. Won't fly Jetstar again

CHC
AKL
Excellent 10.0

Pros: On time

Cons: Nothing

CHC
AKL
Excellent 8.6

Pros: Forgot to add check bag to my fair. Arrived early and was to add a check bag for $17. The service was great for the price of a short domestic flight.

CHC
AKL
Excellent 10.0

Pros: Ground staff and attendants were great!

Cons: No entertainment and have to pay for food, not even a drink.

CHC
AKL
Okay 4.6

Cons: I am typically careful to prebook my baggage, but somehow forgot. I was then charged fees that were more than 6x what they would have been if my advance booking had gone through. Their customer support and willingness to help were horrible, and the $145 in fees put a huge damper on my trip. I will never travel with JerStar again.

Tue, 28 Jan
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Tue, 4 Feb
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 8 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Mediocre 3.3

Cons: We had to be bussed from the terminal to our flight in both Auckland and Sydney which made the flight delayed and thus me having to run for my connecting flight. Naturally my bags didn't make it past Sydney. There was no in flight breakfast or complimentary snacks nor was there any TVs for the 3 hour flight. Overall, not the best experience.

CHC
AKL
Excellent 10.0

Pros: Ground staff and attendants were great!

Cons: No entertainment and have to pay for food, not even a drink.

CHC
AKL
Okay 5.0

Pros: Take-off and landing were smooth.

Cons: 1) Online check-in wanted our weight of our checked-in bag, and because I didn’t know it, we checked at airport but then had to pay $60 instead of the $25 or so online. 2) while they were making us pay, they didn’t mention that the flight was delayed so we got to our gate almost 2 hours too soon with no clue. 3) they wouldn’t even give a cup of water. Had to pay $4 for a bottle.

CHC
AKL
Excellent 8.0

Pros: Price

CHC
AKL
Excellent 10.0

Pros: Friendly and efficient.

Thu, 5 Mar
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Sat, 14 Mar
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 9 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Mediocre 2.0

Cons: This fight was cancelled because of an engine problem. This is understandable and we know it happens. The problem was we had to book another flight immediately with another airline in order to make the other connecting flights to complete our trip home. Jetstar only was going to refund the amount of the cost for their flight and not the difference for a new flight as well. The new flight with New Zealand air cost us double what our original flight with Jetstar cost. We incurred an additional unplanned cost of over $1000. We would like to be reimbursed for the additional costs! We feel like this is the responsibility of Jetstar to its customers.

CHC
AKL
Okay 5.0

Pros: The price was OK

Cons: The flight (scheduled for 80 minutes) was almost 6 HOURS LATE!!! The information we received whilst waiting was inconsistent. Very frustrating.

CHC
AKL
Okay 5.3

Pros: Crew was professional

Cons: Their fees are outrageous. Great initial price, but once you add in normal baggage fees, price was higher. Once and done. Won't fly Jetstar again

CHC
AKL
Mediocre 2.0

Cons: So I showed up to find out that my ticket didn't include luggage, ok, no big deal I will pay for the bag, what 75$, no problem. oh wait a minute they wanted 300$ for the bag. the flight was less than 250$, I ended up walking over to Air NZ and got a flight with them. I will never, ever, ever, ever book with these jokers again. This should be illegal, showing up at the airport and then being told the baggage charge is over 100% of the price of the ticket. I could have bought another ticket just for my bag and put it in the seat beside me for less. How does an airline justify this???

CHC
AKL
Excellent 8.0

Pros: Staff apologized for slight delay due to weather which was no big deal. Fast boarding because they use the front door and aft door.

Cons: I overpaid for my checked luggage and couldn't get a refund. I prepaid. You might as well tell people if you are bringing a suitcase, you have to pay. Ticket price should include one suitcase up top 15 kg- 20 kg.

Fri, 21 Feb
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Mon, 24 Feb
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 4 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Good 6.3

Pros: Anything I liked has been ruined by the baggage fees. I am expecting to be reimbursed and look forward to some contact from a company representative.

Cons: The price of the flight advertised clearly stated that there were no baggage fees, it was written as £0 after the words 'baggage fees', so I was clearly surprised to be asked to pay $70 upon arrival at the airport from my baggage. Would someone like to explain this? I will be taking this up with the senior partners at your company as I feel this is complete miss advertising. The fact that you can state zero fees and then expect customers to pay extra is RIDICULOUS!!! I WILL NEVER BE USING THIS COMPANY AGAIN, EVEN IF THE PRICE IS CONSIDERABLY LESS THAN A COMPETITOR.

CHC
AKL
Excellent 8.0

Pros: Price

CHC
AKL
Okay 5.6

Pros: Reasonable fares Nice staff

Cons: Hidden baggage fees. I tried to check in online and add a checked bag but experienced a problem with the site. I had no choice but to ask for assistance at the counter and was charged $70 (vs $16 online) for 1 bag that weighed 12 kilos due to "airport fees". Ridiculous!

CHC
AKL
Good 7.3

Pros: Great boarding process. Happy/smiling staff. Great experience overall.

Cons: No onboard entertaibment but it is a budget airline on a short haul flight so....

CHC
AKL
Okay 4.6

Pros: When booking the flight I somehow missed that I had to claim luggage beforehand (this was my first time using JetStar). Anyway 170.00 later we were off. The crew and staff were fine. There was no food, no drink, and no entertainment.

Cons: Besides the luggage fees, the seats were terrible. They sit straight up at a 90 degree angle, almost forcing you to recline to get comfortable. Quite claustrophobic.

Fri, 27 Mar
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Sat, 4 Apr
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 9 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Mediocre 2.0

Cons: This fight was cancelled because of an engine problem. This is understandable and we know it happens. The problem was we had to book another flight immediately with another airline in order to make the other connecting flights to complete our trip home. Jetstar only was going to refund the amount of the cost for their flight and not the difference for a new flight as well. The new flight with New Zealand air cost us double what our original flight with Jetstar cost. We incurred an additional unplanned cost of over $1000. We would like to be reimbursed for the additional costs! We feel like this is the responsibility of Jetstar to its customers.

CHC
AKL
Mediocre 2.0

Cons: I bought jet star tickets worst experience ever All employees are lazy they don’t care about anything

CHC
AKL
Excellent 8.6

Pros: Forgot to add check bag to my fair. Arrived early and was to add a check bag for $17. The service was great for the price of a short domestic flight.

CHC
AKL
Okay 4.0

Cons: We were charged over $300 (NZ) for the check in luggage!!! I told the agent this is ridiculous, our seats were only $159 (NZ). She said that I should have read the "terms & conditions." Like other reviewers, I booked this flight over 3 months ago and didn't take note of any extra charges for checked-in luggage. After reading the comments of others in the same situation, I realize that I'm not alone. I wish I had checked out these reviews of Jetstar BEFORE I booked. You would be doing your clients a big favor to include mention of this strange practice of not including luggage fees by Jetstar..and warn them that these fees could bring the total cost of their airfare to over $500 for a 100 minute domestic flight for 2 travelers. My husband said next time we're going through a travel agent. Sorry

CHC
AKL
Mediocre 2.0

Pros: We survived.

Cons: Screaming children, obnoxious passengers, forced to pay $120 to check two back packs, $5 coffee, rude staff... Will never fly this airline again.

Fri, 6 Mar
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Sun, 8 Mar
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 2 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Mediocre 2.0

Cons: When booking with Kayak I was not given any prompt to pay for baggage. When I arrived at the airport at self check in I was shown no baggage allowance. the employee informed me it would be $70 for 1 checked bag. I do not know where they come up with this charge and think it is absolutely ridiculous that they can spring this unexpected and costly charge at you last minute. Normal baggage charges range from $25-$50 for 1 checked bag and this I could understand. $70 for a 1 hour and 5 minute flight is outrageous

CHC
AKL
Okay 4.0

Cons: We were charged over $300 (NZ) for the check in luggage!!! I told the agent this is ridiculous, our seats were only $159 (NZ). She said that I should have read the "terms & conditions." Like other reviewers, I booked this flight over 3 months ago and didn't take note of any extra charges for checked-in luggage. After reading the comments of others in the same situation, I realize that I'm not alone. I wish I had checked out these reviews of Jetstar BEFORE I booked. You would be doing your clients a big favor to include mention of this strange practice of not including luggage fees by Jetstar..and warn them that these fees could bring the total cost of their airfare to over $500 for a 100 minute domestic flight for 2 travelers. My husband said next time we're going through a travel agent. Sorry

CHC
AKL
Excellent 10.0

Pros: On time

Cons: Nothing

CHC
AKL
Mediocre 2.0

Cons: So I showed up to find out that my ticket didn't include luggage, ok, no big deal I will pay for the bag, what 75$, no problem. oh wait a minute they wanted 300$ for the bag. the flight was less than 250$, I ended up walking over to Air NZ and got a flight with them. I will never, ever, ever, ever book with these jokers again. This should be illegal, showing up at the airport and then being told the baggage charge is over 100% of the price of the ticket. I could have bought another ticket just for my bag and put it in the seat beside me for less. How does an airline justify this???

CHC
AKL
Mediocre 2.0

Pros: Nothing unless being over chargered gets me points when in heaven.

Cons: When I ordered the flight the process never gave me a chance to pay for bags like it did from Auckland to Christchurch. However, on the return flight when I went to check the bags in they said I would have to pay $210 for 2 bags. Thanks jetsatr and kayak for not having a good process to order a head of time. Won't use either again unless someone reads this and gives me a refund.

Fri, 14 Feb
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Thu, 5 Mar
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 21 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Okay 4.6

Pros: When booking the flight I somehow missed that I had to claim luggage beforehand (this was my first time using JetStar). Anyway 170.00 later we were off. The crew and staff were fine. There was no food, no drink, and no entertainment.

Cons: Besides the luggage fees, the seats were terrible. They sit straight up at a 90 degree angle, almost forcing you to recline to get comfortable. Quite claustrophobic.

CHC
AKL
Mediocre 2.0

Cons: When booking with Kayak I was not given any prompt to pay for baggage. When I arrived at the airport at self check in I was shown no baggage allowance. the employee informed me it would be $70 for 1 checked bag. I do not know where they come up with this charge and think it is absolutely ridiculous that they can spring this unexpected and costly charge at you last minute. Normal baggage charges range from $25-$50 for 1 checked bag and this I could understand. $70 for a 1 hour and 5 minute flight is outrageous

CHC
AKL
Mediocre 2.0

Cons: So I showed up to find out that my ticket didn't include luggage, ok, no big deal I will pay for the bag, what 75$, no problem. oh wait a minute they wanted 300$ for the bag. the flight was less than 250$, I ended up walking over to Air NZ and got a flight with them. I will never, ever, ever, ever book with these jokers again. This should be illegal, showing up at the airport and then being told the baggage charge is over 100% of the price of the ticket. I could have bought another ticket just for my bag and put it in the seat beside me for less. How does an airline justify this???

CHC
AKL
Okay 4.6

Pros: Note too expensive

Cons: Jet star wanted to charge us $60 at gate for our hand bags after we checked our two carry on bags with 10kg balance. Very confusing baggage policy for people originating from USA

CHC
AKL
Mediocre 2.0

Pros: Nothing.

Cons: They charged us $140 to check two carryon-sized bags (which we were able to fit in overhead bins on all of our other flights during the trip). VERY disappointed. It was either abandon our carryons, or pay the $140. We felt like we were held hostage by this airline's policy and will never fly with Jetstar again.

Sat, 21 Dec
CHC
Christchurch
AKL
Auckland Intl
1h 25m
Sat, 4 Jan
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 15 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 117 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Excellent 10.0

Pros: everything

Cons: Nothing

CHC
AKL
Excellent 9.6

Pros: Appreciated check in staff who professionally answered our requests re routine steps to process check in. Only regretted that we weren’t aware (perhaps we missed announcement) that my husband who is still recovering from knee surgery was not aware we could have boarded from the forward entrance and avoid the descent and ascent via rear entry.

CHC
AKL
Excellent 10.0

Pros: Everything :)

Cons: Nothing

CHC
AKL
Good 6.3

Cons: Bathroom did not work, food was not so tasty

CHC
AKL
Excellent 10.0

Pros: the staffs and the boarding experienve

Thu, 26 Dec
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Tue, 28 Jan
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 34 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Mediocre 3.3

Cons: We had to be bussed from the terminal to our flight in both Auckland and Sydney which made the flight delayed and thus me having to run for my connecting flight. Naturally my bags didn't make it past Sydney. There was no in flight breakfast or complimentary snacks nor was there any TVs for the 3 hour flight. Overall, not the best experience.

CHC
AKL
Excellent 10.0

Pros: Friendly and efficient.

CHC
AKL
Mediocre 2.0

Cons: The flight was late with no explanation as to why. We missed our connection to the second flight. We had to change our car rental plans, and it cost us twice as much. We had to spend 6 extra hours in the Auckland airport.

CHC
AKL
Excellent 8.0

Pros: Price

CHC
AKL
Good 6.0

Pros: Service personnel were polite and friendly.

Cons: Being charged for luggage and bags were damaged. Still waiting for results of claim

Mon, 3 Feb
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Sat, 29 Feb
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 27 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Good 6.3

Cons: Check in staff were rude.

CHC
AKL
Okay 4.3

Cons: Baggage process is dumb.

CHC
AKL
Good 6.0

Pros: Service personnel were polite and friendly.

Cons: Being charged for luggage and bags were damaged. Still waiting for results of claim

CHC
AKL
Mediocre 2.0

Cons: When booking with Kayak I was not given any prompt to pay for baggage. When I arrived at the airport at self check in I was shown no baggage allowance. the employee informed me it would be $70 for 1 checked bag. I do not know where they come up with this charge and think it is absolutely ridiculous that they can spring this unexpected and costly charge at you last minute. Normal baggage charges range from $25-$50 for 1 checked bag and this I could understand. $70 for a 1 hour and 5 minute flight is outrageous

CHC
AKL
Mediocre 2.0

Pros: Nothing.

Cons: They charged us $140 to check two carryon-sized bags (which we were able to fit in overhead bins on all of our other flights during the trip). VERY disappointed. It was either abandon our carryons, or pay the $140. We felt like we were held hostage by this airline's policy and will never fly with Jetstar again.

Mon, 23 Dec
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Thu, 30 Jan
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 39 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Excellent 10.0

Pros: Super quick, clean, professional. I love Jetstar.

CHC
AKL
Mediocre 2.0

Pros: Nothing unless being over chargered gets me points when in heaven.

Cons: When I ordered the flight the process never gave me a chance to pay for bags like it did from Auckland to Christchurch. However, on the return flight when I went to check the bags in they said I would have to pay $210 for 2 bags. Thanks jetsatr and kayak for not having a good process to order a head of time. Won't use either again unless someone reads this and gives me a refund.

CHC
AKL
Okay 5.0

Pros: Take-off and landing were smooth.

Cons: 1) Online check-in wanted our weight of our checked-in bag, and because I didn’t know it, we checked at airport but then had to pay $60 instead of the $25 or so online. 2) while they were making us pay, they didn’t mention that the flight was delayed so we got to our gate almost 2 hours too soon with no clue. 3) they wouldn’t even give a cup of water. Had to pay $4 for a bottle.

CHC
AKL
Mediocre 2.0

Cons: So I showed up to find out that my ticket didn't include luggage, ok, no big deal I will pay for the bag, what 75$, no problem. oh wait a minute they wanted 300$ for the bag. the flight was less than 250$, I ended up walking over to Air NZ and got a flight with them. I will never, ever, ever, ever book with these jokers again. This should be illegal, showing up at the airport and then being told the baggage charge is over 100% of the price of the ticket. I could have bought another ticket just for my bag and put it in the seat beside me for less. How does an airline justify this???

CHC
AKL
Okay 5.6

Pros: Reasonable fares Nice staff

Cons: Hidden baggage fees. I tried to check in online and add a checked bag but experienced a problem with the site. I had no choice but to ask for assistance at the counter and was charged $70 (vs $16 online) for 1 bag that weighed 12 kilos due to "airport fees". Ridiculous!

Sat, 29 Feb
CHC
Christchurch
AKL
Auckland Intl
14h 55m
Tue, 3 Mar
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 4 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Good 6.3

Pros: Anything I liked has been ruined by the baggage fees. I am expecting to be reimbursed and look forward to some contact from a company representative.

Cons: The price of the flight advertised clearly stated that there were no baggage fees, it was written as £0 after the words 'baggage fees', so I was clearly surprised to be asked to pay $70 upon arrival at the airport from my baggage. Would someone like to explain this? I will be taking this up with the senior partners at your company as I feel this is complete miss advertising. The fact that you can state zero fees and then expect customers to pay extra is RIDICULOUS!!! I WILL NEVER BE USING THIS COMPANY AGAIN, EVEN IF THE PRICE IS CONSIDERABLY LESS THAN A COMPETITOR.

CHC
AKL
Okay 5.3

Cons: Delayed, delayed, delayed, cancelled

CHC
AKL
Good 7.0

Cons: Both legs of my flight were late, and the excuses given by each pilot were weak.

CHC
AKL
Mediocre 2.0

Cons: Awful flight Awful service We had to pay for our luggage twice the ticket value The check in supervisor charged us 70$ per bag instead of 17$ for an excuse that they have opened the check in already while we arrived an hour before the flight, the exact time we should be at a domestic flight. And he said he could not do nothing about it Not to mention that we ourselves works at the airport at our country and know exactly how it works we surely not gonna use any of your service again !!

CHC
AKL
Good 7.3

Pros: Great boarding process. Happy/smiling staff. Great experience overall.

Cons: No onboard entertaibment but it is a budget airline on a short haul flight so....

Fri, 17 Jan
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Mon, 20 Jan
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 4 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Mediocre 2.0

Pros: Nothing, never, ever go on Jetstar

Cons: No explanation, no time table, awful service.

CHC
AKL
Good 7.3

Pros: The flight was delayed, but the agent bumped us on an earlier flight to accommodate our connections without even asking. No entertainment service, and the flight was short so by the time we were to be served it was ready for landing.

CHC
AKL
Excellent 10.0

Pros: As always Jetstar knocked it out of the park. Great crew and service. On time despite a passenger issue that was handled extremely delicately and professionally. This is a budget airline with a full service attitude. Never ever have they let me down.

Cons: Nothing. Everything was first class.

CHC
AKL
Mediocre 3.6

Pros: It was cheap and I got what I paid for.....

CHC
AKL
Okay 4.6

Pros: Note too expensive

Cons: Jet star wanted to charge us $60 at gate for our hand bags after we checked our two carry on bags with 10kg balance. Very confusing baggage policy for people originating from USA

Sat, 25 Jan
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Sun, 2 Feb
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 9 days
6.3Good Show reviews
Overall 6.3 Good
Based on 130 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
CHC
AKL
Excellent 9.5

Cons: Didn't know about the low weight allowance for carry-on; glad you didn't weigh my bag ...

CHC
AKL
Excellent 8.0

Pros: Price

CHC
AKL
Okay 5.6

Pros: Reasonable fares Nice staff

Cons: Hidden baggage fees. I tried to check in online and add a checked bag but experienced a problem with the site. I had no choice but to ask for assistance at the counter and was charged $70 (vs $16 online) for 1 bag that weighed 12 kilos due to "airport fees". Ridiculous!

CHC
AKL
Mediocre 2.0

Cons: So I showed up to find out that my ticket didn't include luggage, ok, no big deal I will pay for the bag, what 75$, no problem. oh wait a minute they wanted 300$ for the bag. the flight was less than 250$, I ended up walking over to Air NZ and got a flight with them. I will never, ever, ever, ever book with these jokers again. This should be illegal, showing up at the airport and then being told the baggage charge is over 100% of the price of the ticket. I could have bought another ticket just for my bag and put it in the seat beside me for less. How does an airline justify this???

CHC
AKL
Okay 4.0

Cons: We were charged over $300 (NZ) for the check in luggage!!! I told the agent this is ridiculous, our seats were only $159 (NZ). She said that I should have read the "terms & conditions." Like other reviewers, I booked this flight over 3 months ago and didn't take note of any extra charges for checked-in luggage. After reading the comments of others in the same situation, I realize that I'm not alone. I wish I had checked out these reviews of Jetstar BEFORE I booked. You would be doing your clients a big favor to include mention of this strange practice of not including luggage fees by Jetstar..and warn them that these fees could bring the total cost of their airfare to over $500 for a 100 minute domestic flight for 2 travelers. My husband said next time we're going through a travel agent. Sorry

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