Prices are in New Zealand Dollars.

CHC - AKL

Find Cheap Flights from Christchurch to Auckland

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Christchurch (CHC)
Auckland Intl
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Christchurch to Auckland flight information

Avg. flight duration 1h 23m
Flights arrive in Auckland Intl
Flights depart from Christchurch
Flight price $104
Distance 746 km
Airlines Jetstar, Air New Zealand

Good to know

Low season:
June
Best time to beat the crowds
2%
expected price decrease
High season:
November
Most popular time to fly
4%
expected price increase
Average price:
$132
(avg. price over the last 2 weeks)
Good deal:
$111
or less (return)

When to Book Flights from Christchurch to Auckland

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for $111 or less.
The cheapest flight from Christchurch to Auckland was found, on average, 57 days before departure.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be October, November and December. The cheapest month to fly is June.
Morning departure is around 10% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days
The fastest and cheapest way to get to Christchurch Airport (CHC) is to take the number 29 bus that departs from Central Station. A one-way adult ticket will cost NZ$ 8.50 approx. and reach the airport in roughly 30 minutes.
If you are travelling with a bike, you can reassemble it once you land at Christchurch Airport’s designated Bicycle Assembly Area. Located just outside the terminal next to Door 4, there is a range of tools, stands and pumps available free of charge.
Neither Jetstar or Air New Zealand provide a complimentary meal with an economy class flight between Christchurch and Auckland (AKL). If you are flying with Jetstar and would like to eat a meal on board, you will need to pre-purchase a meal by selecting Starter Plus or Starter Max at the time of your booking, or add it afterwards. These upgrades will provide you with a light meal and a tea or coffee.
There are two Parents' Rooms available at Auckland Airport once you land, where you can feed and change the nappies of your child in private. The baby care facilities are located on the Ground Floor next to Door 3 and on the 1st Floor in the food court, opposite the Subway.

FAQs for Booking Christchurch to Auckland Flights

How long does a flight from Christchurch to Auckland take?
The average direct flight takes 1h 20m, covering a distance of 745 km.
How many flights are there between Christchurch and Auckland?
There are 1,172 (direct) flights between Christchurch and Auckland per week, averaging 164 per day.
Which airlines provide the cheapest flights from Christchurch to Auckland?
In the past 3 days, the cheapest return tickets were found on Jetstar ($104) and Air New Zealand ($112)
Which airlines fly most frequently between Christchurch and Auckland?
Air New Zealand (31 times daily), Etihad Airways (31 times daily), EVA Air (29 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Christchurch to Auckland?
For Christchurch to Auckland, Wednesday is the cheapest day to fly on average and Friday is the most expensive. Flying from Auckland back to Christchurch, the best deals are generally found on Friday, with Thursday being the most expensive.
Which airports will I be using when flying from Christchurch to Auckland?
When flying out of Christchurch you will be using Christchurch, often referred to as Christchurch Airport. You will be landing at Auckland Intl, also known as Auckland Airport.
Will an Uber pick me up from Auckland Airport?
Uber, along with other ride sharing applications is available to complete pick-ups at Auckland Airport. It is recommended that you request to be picked up directly outside the Arrival Hall. Inclusive of a NZ$5 approx. airport charge, an Uber to the centre of Auckland should cost NZ$ 55 approx.
Are there public showers at Auckland Airport?
There are free public showers located on the 1st Floor in the Domestic Arrivals area, opposite the Air New Zealand Premium check-in desk. Be mindful that accessories such as soap and towels are not provided, however you can purchase such items from iSite Tourism Centre which is located on the Ground Floor.
How does KAYAK find such low flight prices?
KAYAK processes over 2 billion travel queries annually and displays results from hundreds of airlines and third party sites, allowing it to find a variety of flight prices and options. It also displays results from 2M+ properties along with rental cars, vacation packages, activities and millions of verified reviews so users can see as many available travel options as possible.
How can Hacker Fares save me money?
Hacker Fares allow you to combine one-way tickets on different airlines when it can save you money over a traditional return ticket.
Does KAYAK query more flight providers than competitors?
Yes, KAYAK has access to more data and information than online travel agencies and consistently outperforms the competition in accuracy, globally.
Does KAYAK query more flight providers than competitors?
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

Book cheap flights from Christchurch to Auckland (return)

Airports
Origin
Christchurch
$104
only
$104
Destination
Auckland
$104
only
$104
Wed, 4 Sep
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Wed, 11 Sep
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Excellent 10.0

Pros: As always Jetstar knocked it out of the park. Great crew and service. On time despite a passenger issue that was handled extremely delicately and professionally. This is a budget airline with a full service attitude. Never ever have they let me down.

Cons: Nothing. Everything was first class.

CHC
AKL
Good 6.0

Pros: Crew and staff were nice.

Cons: Baggage fees are super expensive if you don't prepay. Can be as much as the flight itself. Be sure to prepay for your baggage!!

CHC
AKL
Okay 5.3

Pros: Crew was professional

Cons: Their fees are outrageous. Great initial price, but once you add in normal baggage fees, price was higher. Once and done. Won't fly Jetstar again

CHC
AKL
Mediocre 2.0

Pros: Could get rebate by phone.

Cons: Were slow to let us know that flight was cancelled and that it could not be rescheduled for a few days. Had to personally book on another airline--missed two earlier flights on the other airline due to Jetstar's delay.

CHC
AKL
Okay 4.0

Pros: Not much

Cons: Everything

Tue, 3 Sep
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Thu, 5 Sep
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 3 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 112 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
LAX
Okay 4.3

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

CHC
AKL
Excellent 9.0

Cons: Entertainment and seat comfort

CHC
AKL
Excellent 10.0

Pros: everything

Cons: Nothing

CHC
AKL
Excellent 10.0

Pros: Things generally went well on this flight; you never know what you're going to get, and this was successful- all went well!

Cons: Wasn't all that bad!

CHC
AKL
Good 6.3

Cons: Bathroom did not work, food was not so tasty

Tue, 17 Sep
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Wed, 18 Sep
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 2 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Mediocre 2.0

Pros: Nothing unless being over chargered gets me points when in heaven.

Cons: When I ordered the flight the process never gave me a chance to pay for bags like it did from Auckland to Christchurch. However, on the return flight when I went to check the bags in they said I would have to pay $210 for 2 bags. Thanks jetsatr and kayak for not having a good process to order a head of time. Won't use either again unless someone reads this and gives me a refund.

CHC
AKL
Good 6.3

Pros: Anything I liked has been ruined by the baggage fees. I am expecting to be reimbursed and look forward to some contact from a company representative.

Cons: The price of the flight advertised clearly stated that there were no baggage fees, it was written as £0 after the words 'baggage fees', so I was clearly surprised to be asked to pay $70 upon arrival at the airport from my baggage. Would someone like to explain this? I will be taking this up with the senior partners at your company as I feel this is complete miss advertising. The fact that you can state zero fees and then expect customers to pay extra is RIDICULOUS!!! I WILL NEVER BE USING THIS COMPANY AGAIN, EVEN IF THE PRICE IS CONSIDERABLY LESS THAN A COMPETITOR.

CHC
AKL
Good 7.3

Pros: Great boarding process. Happy/smiling staff. Great experience overall.

Cons: No onboard entertaibment but it is a budget airline on a short haul flight so....

CHC
AKL
Good 6.6

Pros: Good cheap, no frills flight

CHC
AKL
Excellent 10.0

Pros: it was a short and very smooth flight. all the flight attendants were excellent.

Cons: the flight we originally had booked got cancelled while we were in line to check our luggage. luckily we were 3 hours early for the flight and were able to catch a sooner flight.

Fri, 29 Nov
CHC
Christchurch
AKL
Auckland Intl
1h 25m
Fri, 6 Dec
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 8 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 112 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Excellent 10.0

Pros: Service

Cons: Waiting for passengers and delaying our flight

SFO
EUG
Good 6.0

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

CHC
AKL
Okay 5.0

Cons: The lack of communication with everything from queuing to board, to food allowance.

CHC
AKL
Excellent 10.0

Pros: I was very impressed by the entire experience. Boarding and disembarking at front and at rear of plane, good spacing between seats, cookies, entertainment options... and lovely flight crew. Thank you Air NZ!

Cons: Nothing I can think of. Very happy with the flight.

CHC
AKL
Good 6.6

Cons: Seats and aisles have become so small and tight.

Wed, 25 Dec
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Thu, 9 Jan
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 16 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Excellent 8.0

Pros: Staff apologized for slight delay due to weather which was no big deal. Fast boarding because they use the front door and aft door.

Cons: I overpaid for my checked luggage and couldn't get a refund. I prepaid. You might as well tell people if you are bringing a suitcase, you have to pay. Ticket price should include one suitcase up top 15 kg- 20 kg.

CHC
AKL
Good 7.3

Pros: The flight was delayed, but the agent bumped us on an earlier flight to accommodate our connections without even asking. No entertainment service, and the flight was short so by the time we were to be served it was ready for landing.

CHC
AKL
Okay 4.0

Pros: Not much

Cons: Everything

CHC
AKL
Excellent 10.0

Pros: As always Jetstar knocked it out of the park. Great crew and service. On time despite a passenger issue that was handled extremely delicately and professionally. This is a budget airline with a full service attitude. Never ever have they let me down.

Cons: Nothing. Everything was first class.

CHC
AKL
Excellent 8.6

Pros: Forgot to add check bag to my fair. Arrived early and was to add a check bag for $17. The service was great for the price of a short domestic flight.

Sun, 15 Dec
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Mon, 16 Dec
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 2 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Okay 5.0

Pros: Take-off and landing were smooth.

Cons: 1) Online check-in wanted our weight of our checked-in bag, and because I didn’t know it, we checked at airport but then had to pay $60 instead of the $25 or so online. 2) while they were making us pay, they didn’t mention that the flight was delayed so we got to our gate almost 2 hours too soon with no clue. 3) they wouldn’t even give a cup of water. Had to pay $4 for a bottle.

CHC
AKL
Mediocre 2.0

Pros: We survived.

Cons: Screaming children, obnoxious passengers, forced to pay $120 to check two back packs, $5 coffee, rude staff... Will never fly this airline again.

CHC
AKL
Excellent 10.0

Pros: Friendly and efficient.

CHC
AKL
Excellent 8.0

Pros: Easy well organized airline

CHC
AKL
Mediocre 2.0

Cons: So I showed up to find out that my ticket didn't include luggage, ok, no big deal I will pay for the bag, what 75$, no problem. oh wait a minute they wanted 300$ for the bag. the flight was less than 250$, I ended up walking over to Air NZ and got a flight with them. I will never, ever, ever, ever book with these jokers again. This should be illegal, showing up at the airport and then being told the baggage charge is over 100% of the price of the ticket. I could have bought another ticket just for my bag and put it in the seat beside me for less. How does an airline justify this???

Fri, 29 Nov
CHC
Christchurch
AKL
Auckland Intl
1h 25m
Sun, 1 Dec
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 3 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 112 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Excellent 10.0

Pros: Everything, felt safe

Cons: Nothing

AKL
LAX
Okay 4.3

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

CHC
AKL
Excellent 8.0

Pros: Unlike the American flights, they actually served a light snack (not pretzels and nuts) and offered complementary wine and beer. The ride was pleasant.

Cons: For the economy passengers, we had to go down a flight of stairs onto the tarmac and then back up on a portable stairs to get onto the plane. The same was true when we were deboarding the plane. This has more to do with the airports than with Air New Zealand.

CHC
AKL
Excellent 10.0

Pros: I was very impressed by the entire experience. Boarding and disembarking at front and at rear of plane, good spacing between seats, cookies, entertainment options... and lovely flight crew. Thank you Air NZ!

Cons: Nothing I can think of. Very happy with the flight.

CHC
AKL
Excellent 10.0

Pros: Everything :)

Cons: Nothing

Wed, 13 Nov
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Sun, 17 Nov
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 5 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Good 6.3

Pros: Anything I liked has been ruined by the baggage fees. I am expecting to be reimbursed and look forward to some contact from a company representative.

Cons: The price of the flight advertised clearly stated that there were no baggage fees, it was written as £0 after the words 'baggage fees', so I was clearly surprised to be asked to pay $70 upon arrival at the airport from my baggage. Would someone like to explain this? I will be taking this up with the senior partners at your company as I feel this is complete miss advertising. The fact that you can state zero fees and then expect customers to pay extra is RIDICULOUS!!! I WILL NEVER BE USING THIS COMPANY AGAIN, EVEN IF THE PRICE IS CONSIDERABLY LESS THAN A COMPETITOR.

CHC
AKL
Excellent 10.0

Pros: Everything

Cons: Nothing

CHC
AKL
Okay 5.3

Pros: The flight was ordinary, on time and okay service. There was no food or entertainment on this short flight.

Cons: We were charged an extra $140 to check our bags (2) because we had not indicated in advance that we had luggage to check. These were our only 2 bags (one each), not extra baggage. I don't think the contents were even worth $140. Will never flly JetStar again, and will tell fellow travelers to avoid this airline.

CHC
AKL
Mediocre 2.0

Pros: Nothing unless being over chargered gets me points when in heaven.

Cons: When I ordered the flight the process never gave me a chance to pay for bags like it did from Auckland to Christchurch. However, on the return flight when I went to check the bags in they said I would have to pay $210 for 2 bags. Thanks jetsatr and kayak for not having a good process to order a head of time. Won't use either again unless someone reads this and gives me a refund.

CHC
AKL
Excellent 9.2

Pros: Check in people were great. Staff very cheerful thanks.

Tue, 12 Nov
CHC
Christchurch
AKL
Auckland Intl
1h 25m
Mon, 18 Nov
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 7 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 112 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Excellent 10.0

Pros: The usual "shuttle" flight between chc and akl.

LAX
AKL
Excellent 10.0

Pros: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!

CHC
AKL
Excellent 8.0

Pros: Unlike the American flights, they actually served a light snack (not pretzels and nuts) and offered complementary wine and beer. The ride was pleasant.

Cons: For the economy passengers, we had to go down a flight of stairs onto the tarmac and then back up on a portable stairs to get onto the plane. The same was true when we were deboarding the plane. This has more to do with the airports than with Air New Zealand.

CHC
AKL
Excellent 8.6

Pros: Inflight magazine was just the right length for the flight time

Cons: Cookie was stale and coffee was nothing special... but that’s typical of all airlines

AKL
LAX
Excellent 8.6

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

Wed, 25 Dec
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Mon, 6 Jan
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 13 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Excellent 8.0

Pros: Staff apologized for slight delay due to weather which was no big deal. Fast boarding because they use the front door and aft door.

Cons: I overpaid for my checked luggage and couldn't get a refund. I prepaid. You might as well tell people if you are bringing a suitcase, you have to pay. Ticket price should include one suitcase up top 15 kg- 20 kg.

CHC
AKL
Mediocre 2.0

Pros: Could get rebate by phone.

Cons: Were slow to let us know that flight was cancelled and that it could not be rescheduled for a few days. Had to personally book on another airline--missed two earlier flights on the other airline due to Jetstar's delay.

CHC
AKL
Excellent 9.5

Cons: Didn't know about the low weight allowance for carry-on; glad you didn't weigh my bag ...

CHC
AKL
Okay 5.3

Pros: Crew was professional

Cons: Their fees are outrageous. Great initial price, but once you add in normal baggage fees, price was higher. Once and done. Won't fly Jetstar again

CHC
AKL
Good 6.6

Pros: Good cheap, no frills flight

Fri, 1 Nov
CHC
Christchurch
AKL
Auckland Intl
1h 25m
Sat, 16 Nov
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 16 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 112 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Good 6.3

Cons: Bathroom did not work, food was not so tasty

AKL
LAX
Excellent 8.6

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

CHC
AKL
Excellent 10.0

Pros: Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time.

CHC
AKL
Excellent 8.0

Pros: Unlike the American flights, they actually served a light snack (not pretzels and nuts) and offered complementary wine and beer. The ride was pleasant.

Cons: For the economy passengers, we had to go down a flight of stairs onto the tarmac and then back up on a portable stairs to get onto the plane. The same was true when we were deboarding the plane. This has more to do with the airports than with Air New Zealand.

CHC
AKL
Good 6.6

Cons: departed to late .. nearly missed connecting Auck- Hong Kong. Suitcase was left behind .. will receive 498 hrs later .. not good enough

Wed, 2 Oct
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Sat, 12 Oct
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 11 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Okay 4.0

Pros: Return flight was not full, extra space to stretch

Cons: Had to carry carry-on suit case up and down stairs when boarded the plane. Based on the seat, half of the passengers boarded through regular ramped hall way, half boarded through back door that went downstairs to get out of the building, then up the stairs to the airplane. In Auckland airport international terminal, all passengers had to weight their carry-on and personal bags, and if it's more than seven kg, you have to check it in. This was the first time I experienced that. I bought gifts in the airport and planned to buy more. Our carry ons were a few kg over the limit, and we were sent back to the check in counter, where we just got our boarding passes and no warnings were given. We were lucky we had plenty of time during this transfer to go through all the back and forth hassles. Paying the extra $$ for the surprise check ins was not pleasant. There was another scale at the gate counter, which totally cancelled my shopping plan. To be fair, weight limit was not enforced when we boarded the plane, but you never know when that scale will be used. During the flight, I asked a flight attendant for water, and she told me to get it myself pointing the curtain half a plane away. Another new experience. This was the first time we took Jetstar, and on the way to New Zealand, we didn't feel it was too much different from the other airlines we flew before except you have to pay for everything from a cup of tea to meals and entertainment, and of course we didn't go through Auckland. The return trip really made us realize you get what you pay for.

CHC
AKL
Mediocre 3.3

Pros: This particular flight was on time!

Cons: Cramp seats. Another 400 NZD for our luggage. It's not the typical 25 for checked bags!

CHC
AKL
Excellent 8.0

Cons: It was our first experience with a low-cost flight and we did not receive any information about the cost of the baggage when paid prior to the flight in the airport. It costed us more than the tickets!!!

CHC
AKL
Mediocre 2.0

Cons: I bought jet star tickets worst experience ever All employees are lazy they don’t care about anything

CHC
AKL
Mediocre 3.6

Pros: It was cheap and I got what I paid for.....

Mon, 4 Nov
CHC
Christchurch
AKL
Auckland Intl
1h 25m
Mon, 11 Nov
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 8 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 112 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
LAX
AKL
Good 7.0

Pros: Can’t remember

Cons: Food selection specially for vegetarian

CHC
AKL
Excellent 10.0

Pros: The food was good and there was enough room in Economy. The staff was friendly. Lots of movies and shows to choose from. I felt more comfortable on a 12 hour international flight than a 2 hour domestic flight.

AKL
SFO
Excellent 9.3

Cons: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that

CHC
AKL
Excellent 9.3

Pros: Cabin crew was fantastic! Inflight experience was woderful.

Cons: Airport personnel were very unhelpful. When I asked them a question, they told me to come back later. I came back at the time they said to and they told me they don’t have time for me. I need to come back another time. I went to another gate agent and she told be to go downstairs to the check in counter for help. That would have taken 2 hours. I called customer service and they answered my question quickly. I just wanted to know if I would be charged a fee to change my flight.

CHC
AKL
Excellent 9.0

Pros: Agents went above and beyond to help. Wish I had names because I was REAL impressed at how much they helped to get our bags checked. My son had purchased my ticket and not bought luggage voucher. They helped me get online and buy voucher. Would recommend airline to anyone traveling in that part of world.

Cons: It was a very positive experience. No complaints. I will definately fly Air New Zealand when that is an option.

Thu, 9 Jan
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Mon, 13 Jan
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 5 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Okay 4.6

Pros: When booking the flight I somehow missed that I had to claim luggage beforehand (this was my first time using JetStar). Anyway 170.00 later we were off. The crew and staff were fine. There was no food, no drink, and no entertainment.

Cons: Besides the luggage fees, the seats were terrible. They sit straight up at a 90 degree angle, almost forcing you to recline to get comfortable. Quite claustrophobic.

CHC
AKL
Excellent 10.0

Pros: We arrived to the airport 2.5 hours early which was too soon to check in. Instead of making us wait, the Jetstar attendant offered us an earlier flight. Very accommodating and thoughtful! Thanks so much Jetstar!

Cons: N/A

CHC
AKL
Okay 4.0

Cons: Went online to check in and buy bags. Was able to buy one bag but was given message that I must finish check in and bag purchase at the airport. Got to airport and was told second bag was $150 and not $25. Said I should have purchased online. Explained that in one web session I was able to purchase one bag but denied option to buy second. No help or explanation. Not a fan of Jetstar or their web site.

CHC
AKL
Mediocre 3.3

Pros: This particular flight was on time!

Cons: Cramp seats. Another 400 NZD for our luggage. It's not the typical 25 for checked bags!

CHC
AKL
Good 6.3

Cons: Check in staff were rude.

Wed, 25 Dec
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Wed, 8 Jan
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 15 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Excellent 10.0

Pros: As always Jetstar knocked it out of the park. Great crew and service. On time despite a passenger issue that was handled extremely delicately and professionally. This is a budget airline with a full service attitude. Never ever have they let me down.

Cons: Nothing. Everything was first class.

CHC
AKL
Mediocre 2.0

Pros: They charged us $200 baggage allowance when we got there. So much for booking my own flight. I was clueless on how their baggage fees work. Apparently you must pay for them BEFORE you get to the ticket counter. I will not fly with them again.

CHC
AKL
Excellent 10.0

Pros: it was a short and very smooth flight. all the flight attendants were excellent.

Cons: the flight we originally had booked got cancelled while we were in line to check our luggage. luckily we were 3 hours early for the flight and were able to catch a sooner flight.

CHC
AKL
Okay 4.0

Pros: Not much

Cons: Everything

CHC
AKL
Mediocre 2.0

Pros: Flight was on time

Cons: we paid some NZ 200 to take luggage 38kg When I booked I did not realize that the allowance was 8kg only. The explanation for the high rate was that we should have informed Jetstar earlier. But.. how to change this when travelling ? This was the only nasty surprise during our 35 days stay in NZ Some warning on your website or lower rates are necessary regards Max

Fri, 25 Oct
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Mon, 28 Oct
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 4 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 112 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Excellent 10.0

Pros: Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience

CHC
AKL
Good 7.3

Pros: Food, service, comfort was all very good.

Cons: Nothing

AKL
HKG
Good 7.3

Pros: The airline and staff appear to be friendly and efficient

Cons: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.

AKL
LAX
Excellent 8.6

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

CHC
AKL
Excellent 10.0

Pros: The food was good and there was enough room in Economy. The staff was friendly. Lots of movies and shows to choose from. I felt more comfortable on a 12 hour international flight than a 2 hour domestic flight.

Tue, 17 Sep
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Thu, 3 Oct
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 17 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Good 6.6

Pros: Good cheap, no frills flight

CHC
AKL
Mediocre 2.0

Cons: The flight was late with no explanation as to why. We missed our connection to the second flight. We had to change our car rental plans, and it cost us twice as much. We had to spend 6 extra hours in the Auckland airport.

CHC
AKL
Okay 4.6

Cons: I am typically careful to prebook my baggage, but somehow forgot. I was then charged fees that were more than 6x what they would have been if my advance booking had gone through. Their customer support and willingness to help were horrible, and the $145 in fees put a huge damper on my trip. I will never travel with JerStar again.

CHC
AKL
Good 6.3

Cons: Check in staff were rude.

CHC
AKL
Excellent 10.0

Pros: The cabin, crew and aircraft met and exceeded our expectations for this flight. Everything ran smoothly and we were both very impressed with this domestic flight. Thank you Jetstar!

Wed, 25 Sep
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Thu, 26 Sep
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 2 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Mediocre 2.0

Cons: Awful flight Awful service We had to pay for our luggage twice the ticket value The check in supervisor charged us 70$ per bag instead of 17$ for an excuse that they have opened the check in already while we arrived an hour before the flight, the exact time we should be at a domestic flight. And he said he could not do nothing about it Not to mention that we ourselves works at the airport at our country and know exactly how it works we surely not gonna use any of your service again !!

CHC
AKL
Okay 5.0

Pros: Take-off and landing were smooth.

Cons: 1) Online check-in wanted our weight of our checked-in bag, and because I didn’t know it, we checked at airport but then had to pay $60 instead of the $25 or so online. 2) while they were making us pay, they didn’t mention that the flight was delayed so we got to our gate almost 2 hours too soon with no clue. 3) they wouldn’t even give a cup of water. Had to pay $4 for a bottle.

CHC
AKL
Excellent 9.2

Pros: Check in people were great. Staff very cheerful thanks.

CHC
AKL
Okay 4.3

Cons: Baggage process is dumb.

CHC
AKL
Okay 4.0

Pros: Return flight was not full, extra space to stretch

Cons: Had to carry carry-on suit case up and down stairs when boarded the plane. Based on the seat, half of the passengers boarded through regular ramped hall way, half boarded through back door that went downstairs to get out of the building, then up the stairs to the airplane. In Auckland airport international terminal, all passengers had to weight their carry-on and personal bags, and if it's more than seven kg, you have to check it in. This was the first time I experienced that. I bought gifts in the airport and planned to buy more. Our carry ons were a few kg over the limit, and we were sent back to the check in counter, where we just got our boarding passes and no warnings were given. We were lucky we had plenty of time during this transfer to go through all the back and forth hassles. Paying the extra $$ for the surprise check ins was not pleasant. There was another scale at the gate counter, which totally cancelled my shopping plan. To be fair, weight limit was not enforced when we boarded the plane, but you never know when that scale will be used. During the flight, I asked a flight attendant for water, and she told me to get it myself pointing the curtain half a plane away. Another new experience. This was the first time we took Jetstar, and on the way to New Zealand, we didn't feel it was too much different from the other airlines we flew before except you have to pay for everything from a cup of tea to meals and entertainment, and of course we didn't go through Auckland. The return trip really made us realize you get what you pay for.

Fri, 1 Nov
CHC
Christchurch
AKL
Auckland Intl
24h 15m
Wed, 13 Nov
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 13 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 112 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SFO
EUG
Good 6.0

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

AKL
SFO
Excellent 9.3

Cons: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that

CHC
AKL
Excellent 10.0

Pros: Always the kiwi service

CHC
AKL
Excellent 9.0

Cons: Entertainment and seat comfort

CHC
AKL
Excellent 10.0

Pros: Everyone was very friendly and accommodating. Seats were comfortable and roomy. Food was delicious served by real professionals.

Wed, 25 Dec
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Sun, 5 Jan
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 12 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Okay 4.6

Pros: Note too expensive

Cons: Jet star wanted to charge us $60 at gate for our hand bags after we checked our two carry on bags with 10kg balance. Very confusing baggage policy for people originating from USA

CHC
AKL
Excellent 10.0

Pros: Super quick, clean, professional. I love Jetstar.

CHC
AKL
Excellent 9.2

Pros: Check in people were great. Staff very cheerful thanks.

CHC
AKL
Mediocre 2.0

Cons: I bought jet star tickets worst experience ever All employees are lazy they don’t care about anything

CHC
AKL
Okay 4.6

Cons: I am typically careful to prebook my baggage, but somehow forgot. I was then charged fees that were more than 6x what they would have been if my advance booking had gone through. Their customer support and willingness to help were horrible, and the $145 in fees put a huge damper on my trip. I will never travel with JerStar again.

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