Prices are in New Zealand Dollars.

Find Cheap Flights from Auckland to Queenstown (AKL - ZQN)

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Auckland Intl to Queenstown flight information

Avg. flight duration 1h 52m
Flights arrive in Queenstown Intl
Flights depart from Auckland Intl
Flight price $119
Distance 1,025 km
Airlines Jetstar, Air New Zealand

Good to know

Low season:
October
Best time to beat the crowds
3%
expected price decrease
High season:
February
Most popular time to fly
11%
expected price increase
Average price:
$204
(avg. price over the last 2 weeks)
Good deal:
$180
or less (return)

When to Book Flights from Auckland to Queenstown

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for $180 or less.
The cheapest flight from Auckland to Queenstown was found, on average, 64 days before departure.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be January, February and March. The cheapest month to fly is October.
Morning departure is around 7% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Auckland to Queenstown Flights

How long does a flight from Auckland to Queenstown take?
An average non-stop flight takes 1h 55m, covering a distance of 1025 km.
How many flights are there between Auckland and Queenstown?
There are 613 (non-stop) flights between Auckland and Queenstown per week, averaging 85 per day.
Which airlines provide the cheapest flights from Auckland to Queenstown?
In the past 3 days, the cheapest return tickets were found on Jetstar ($119), Air New Zealand ($169) and Multiple Airlines ($260).
Which airlines fly most frequently between Auckland and Queenstown?
Air New Zealand (22 times daily), EVA Air (14 times daily), Etihad Airways (11 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Auckland to Queenstown?
For Auckland to Queenstown, Monday is the cheapest day to fly on average and Friday is the most expensive. Flying from Queenstown back to Auckland, the best deals are generally found on Friday, with Monday being the most expensive.
Which airports will I be using when flying from Auckland to Queenstown?
When flying out of Auckland you will be using Auckland Intl, often referred to as Auckland Airport. You will be landing at Queenstown Intl, also known as Queenstown Airport.

Book cheap flights from Auckland to Queenstown (return)

Airports
Origin
Auckland
$119
only
$119
Destination
Queenstown
$119
only
$119
Mon, 6 May
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Wed, 15 May
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 10 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 82 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
ZQN
Mediocre 2.0

Cons: I tried to check in on line. I guessed luggage weight thinking I could settle up at airport. We I got to airport airline wouldn't allow changes and charged me a higher rate. It cost me $171 for excess luggage

AKL
ZQN
OK 4.0

Pros: Cheap.

Cons: No free checked bags. No free drinks - not even water. Limited weight for carryon bags. Choosing a seat costs extra money.

AKL
ZQN
OK 5.6

Pros: Less expensive flight

Cons: Charging for tea/coffee/water is over the top.

AKL
ZQN
Mediocre 3.3

Cons: Baggage and seating policy.

AKL
ZQN
Excellent 10.0

Pros: Awesome and thoughtful service. On time. Saved a bunch of money! And the in-flight snacks were a worthwhile treat. Definitely buy the bundle - seat, bags and voucher for food. Otherwise, the little charges can add up. Oh - and my daughter accidentally left a personal item on the plane, although we waited for a bit, they found it and brought it to us. So thoughtful.

Cons: No complaints about the airline. But very crowded! Lots of people are enjoying this airline!

Tue, 26 Feb
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Sat, 2 Mar
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 5 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 57 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
ZQN
Excellent 10.0

Cons: Constant threats about weight of carryons & then didn’t check or weigh anything

AKL
ZQN
Excellent 10.0

Pros: I was excited to see some notorious places as we flew into Queenstown....however, I wouldn't have known the places if I hadn't been sitting next to someone that knew the area.

Cons: I can't complain about anything with Air New Zealand....I loved each flight with them.

AKL
ZQN
Good 7.3

Pros: same as above

Cons: unalbe to select seats so we were spread out

AKL
ZQN
Excellent 10.0

Pros: The pilot would tell us as we were flying over different mountains, regions etc, and the flight was not at all crowded, and there is so much more seat space than on any domestic American flight I’ve ever flown!

Cons: They charged 60NZD for one small checked bag! And then I misunderstood the policy on lithium batteries and switched my power banks from carry-on to checked bag and they confiscated them. So there goes that.

AKL
ZQN
Excellent 10.0

Pros: Very friendly flight attendants

Mon, 13 May
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Wed, 15 May
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 3 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 82 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
ZQN
Excellent 10.0

Pros: This was the our first time flying with Jetstar a we were very pleased. The loading process was great quick and smooth. Its unbelievable to think that more airlines do not load back to front. The crew was extremely nice and cheerful and made the experience a great one for my wife and I.

AKL
ZQN
Good 6.3

Pros: Direct flight to Queenstown

Cons: This airline has cheap fares but beware of the extras. It took a while for me to figure out their baggage policy and fees. If you don't pay for baggage ahead of time it will cost a lot at the airport Also, no complementary beverage Everything costs extra on this airline even ana

AKL
ZQN
Mediocre 3.3

Cons: Baggage and seating policy.

AKL
ZQN
OK 5.6

Pros: Smooth boarding process and friendly crew

Cons: Buy luggage online! When we bought our tickets, the price per bag online was $15-25 pending the weight and size of the bags for checked luggage. Most airlines give you one checked bag for free, but whatever. $50 for two bags is not a huge deal. What I didn't know, and they didn't specify, is that was the online only price. When I got to the airport, they quoted me $225 for 2 bags! 225!! Both bags were around 40lbs each. Then they told us that if each bag weighed 6lbs less, the price would be $120. Let's just say our carryons ended up getting packed to the brim... And they still charged us $120. Ridiculous.

AKL
ZQN
Mediocre 2.0

Cons: I tried to check in on line. I guessed luggage weight thinking I could settle up at airport. We I got to airport airline wouldn't allow changes and charged me a higher rate. It cost me $171 for excess luggage

Fri, 5 Jul
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
4h 30m
Wed, 10 Jul
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 14 May
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Wed, 15 May
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 2 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 82 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
ZQN
OK 5.6

Pros: Less expensive flight

Cons: Charging for tea/coffee/water is over the top.

AKL
ZQN
OK 5.0

Cons: Baggage policies were not clear. I thought you got one carry on and one checked bag up to 20 kg. But then when checking in online, it appeared you needed to pay for baggage based on weight. I tried to do it online, but wouldn't accept my payment. Got to airport, long line, tried to use kiosk to complete check in, wouldn't allow me to. Waited in line, only to be told I had a payment due and had to go to service desk. My friend was checking in with me, and did not have to pay for luggage. Meanwhile the gate agent changed her mind, said she could accept my payment there, then we had to go through the exercise of lightening our carry ons (which we had made heavier to avoid excess baggage fee). So I ended up paying for bags, friend did not, yet we had the same bags/weights. Flight was delayed 15 minutes per the kiosk, when asked gate agent, she said it was not, but in reality it was. not a pleasant experience, policies not clear and not uniformly enforced. Flight itself was ok. I probably will not fly Jetstar again.

AKL
ZQN
OK 4.0

Cons: We were charged $225 nzd for our luggage at the airport which was much more than our plane tickets.

AKL
ZQN
Mediocre 2.0

Pros: No redeeming factors with awful customer service. I missed my connecting flight due to another flight being late. As a result, I called them to notify them I would not be able to make the flight and asked to switch flights. After explaining the situation, they refused to waive the flight change fee and even charged additional fees even though I had no control of the situation. They took advantage of the situation I was forced into and have no ethics. Absolute garbage.

Cons: See above. A terrible airline who treats paying customers with disrespect and takes advantage of the situation. I will never fly with this airline again.

AKL
ZQN
Excellent 10.0

Pros: This was the our first time flying with Jetstar a we were very pleased. The loading process was great quick and smooth. Its unbelievable to think that more airlines do not load back to front. The crew was extremely nice and cheerful and made the experience a great one for my wife and I.

Mon, 6 May
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Thu, 16 May
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 11 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 82 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
ZQN
Excellent 10.0

Pros: This was the our first time flying with Jetstar a we were very pleased. The loading process was great quick and smooth. Its unbelievable to think that more airlines do not load back to front. The crew was extremely nice and cheerful and made the experience a great one for my wife and I.

AKL
ZQN
OK 4.0

Cons: We were charged $225 nzd for our luggage at the airport which was much more than our plane tickets.

AKL
ZQN
Mediocre 3.6

Pros: Not much

Cons: First and last time I will ever fly with Jetstar. Flight delayed 2 hours. Flight 30 minutes late taking off. Cramped as H.E double L. Circled around the southern alps with a warning that we may not be able to land in Queenstown due to the hot conditions. Eventually announced they definitely couldn't land in Queenstown and would divert. Spent an hour on the tarmac in Christchurch and finally announced it was cool enough to land in Queenstown. Arrived 7 hours after the booked arrival time, along with a further 2.5 hours drive home. Missed a planned social function. Never, ever again. Even if they offered free flights. NEVER.

AKL
ZQN
OK 4.0

Pros: Cheap.

Cons: No free checked bags. No free drinks - not even water. Limited weight for carryon bags. Choosing a seat costs extra money.

AKL
ZQN
OK 5.6

Pros: Smooth boarding process and friendly crew

Cons: Buy luggage online! When we bought our tickets, the price per bag online was $15-25 pending the weight and size of the bags for checked luggage. Most airlines give you one checked bag for free, but whatever. $50 for two bags is not a huge deal. What I didn't know, and they didn't specify, is that was the online only price. When I got to the airport, they quoted me $225 for 2 bags! 225!! Both bags were around 40lbs each. Then they told us that if each bag weighed 6lbs less, the price would be $120. Let's just say our carryons ended up getting packed to the brim... And they still charged us $120. Ridiculous.

Thu, 28 Mar
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Thu, 4 Apr
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 8 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 57 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
ZQN
Excellent 9.0

Pros: The people and the service were top notch. I fly on numerous carriers and overall AirNZ has been my favorite, hands down, primarily because of the helpful kind friendly staff.

Cons: Disembarking down onto the tarmac, and being made to stand out there for about 5 minutes (supposedly for safety's sake) while another plane was being pushed out from the next gate, all the while breathing in the choking nauseating jet exhaust fumes while our own plane was idling.

AKL
ZQN
Good 7.3

Pros: same as above

Cons: unalbe to select seats so we were spread out

AKL
ZQN
Good 7.0

Pros: Quick boarding

Cons: Delayed for about one hour.

AKL
ZQN
Excellent 8.6

Pros: Punctuality. Confortable plane.

AKL
ZQN
Excellent 10.0

Cons: Constant threats about weight of carryons & then didn’t check or weigh anything

Tue, 7 May
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Wed, 15 May
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 9 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 82 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
ZQN
Mediocre 2.0

Pros: No redeeming factors with awful customer service. I missed my connecting flight due to another flight being late. As a result, I called them to notify them I would not be able to make the flight and asked to switch flights. After explaining the situation, they refused to waive the flight change fee and even charged additional fees even though I had no control of the situation. They took advantage of the situation I was forced into and have no ethics. Absolute garbage.

Cons: See above. A terrible airline who treats paying customers with disrespect and takes advantage of the situation. I will never fly with this airline again.

AKL
ZQN
OK 4.0

Pros: Cheap.

Cons: No free checked bags. No free drinks - not even water. Limited weight for carryon bags. Choosing a seat costs extra money.

AKL
ZQN
OK 5.6

Pros: Less expensive flight

Cons: Charging for tea/coffee/water is over the top.

AKL
ZQN
Excellent 10.0

Pros: This was the our first time flying with Jetstar a we were very pleased. The loading process was great quick and smooth. Its unbelievable to think that more airlines do not load back to front. The crew was extremely nice and cheerful and made the experience a great one for my wife and I.

AKL
ZQN
OK 5.6

Pros: Smooth boarding process and friendly crew

Cons: Buy luggage online! When we bought our tickets, the price per bag online was $15-25 pending the weight and size of the bags for checked luggage. Most airlines give you one checked bag for free, but whatever. $50 for two bags is not a huge deal. What I didn't know, and they didn't specify, is that was the online only price. When I got to the airport, they quoted me $225 for 2 bags! 225!! Both bags were around 40lbs each. Then they told us that if each bag weighed 6lbs less, the price would be $120. Let's just say our carryons ended up getting packed to the brim... And they still charged us $120. Ridiculous.

Sun, 27 Jan
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Fri, 1 Feb
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 6 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 57 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
ZQN
Excellent 10.0

Cons: Constant threats about weight of carryons & then didn’t check or weigh anything

AKL
ZQN
Excellent 8.6

Pros: Punctuality. Confortable plane.

AKL
ZQN
Excellent 10.0

Pros: I was excited to see some notorious places as we flew into Queenstown....however, I wouldn't have known the places if I hadn't been sitting next to someone that knew the area.

Cons: I can't complain about anything with Air New Zealand....I loved each flight with them.

AKL
ZQN
Excellent 10.0

Pros: Everything

AKL
ZQN
Excellent 10.0

Pros: The pilot would tell us as we were flying over different mountains, regions etc, and the flight was not at all crowded, and there is so much more seat space than on any domestic American flight I’ve ever flown!

Cons: They charged 60NZD for one small checked bag! And then I misunderstood the policy on lithium batteries and switched my power banks from carry-on to checked bag and they confiscated them. So there goes that.

Wed, 8 May
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Wed, 15 May
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 82 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
ZQN
Mediocre 2.0

Pros: No redeeming factors with awful customer service. I missed my connecting flight due to another flight being late. As a result, I called them to notify them I would not be able to make the flight and asked to switch flights. After explaining the situation, they refused to waive the flight change fee and even charged additional fees even though I had no control of the situation. They took advantage of the situation I was forced into and have no ethics. Absolute garbage.

Cons: See above. A terrible airline who treats paying customers with disrespect and takes advantage of the situation. I will never fly with this airline again.

AKL
ZQN
Excellent 10.0

Pros: This was the our first time flying with Jetstar a we were very pleased. The loading process was great quick and smooth. Its unbelievable to think that more airlines do not load back to front. The crew was extremely nice and cheerful and made the experience a great one for my wife and I.

AKL
ZQN
Mediocre 2.0

Cons: I tried to check in on line. I guessed luggage weight thinking I could settle up at airport. We I got to airport airline wouldn't allow changes and charged me a higher rate. It cost me $171 for excess luggage

AKL
ZQN
OK 4.0

Cons: We were charged $225 nzd for our luggage at the airport which was much more than our plane tickets.

AKL
ZQN
Mediocre 3.6

Pros: Not much

Cons: First and last time I will ever fly with Jetstar. Flight delayed 2 hours. Flight 30 minutes late taking off. Cramped as H.E double L. Circled around the southern alps with a warning that we may not be able to land in Queenstown due to the hot conditions. Eventually announced they definitely couldn't land in Queenstown and would divert. Spent an hour on the tarmac in Christchurch and finally announced it was cool enough to land in Queenstown. Arrived 7 hours after the booked arrival time, along with a further 2.5 hours drive home. Missed a planned social function. Never, ever again. Even if they offered free flights. NEVER.

Mon, 27 May
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Wed, 12 Jun
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 17 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 82 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
ZQN
OK 5.6

Pros: Smooth boarding process and friendly crew

Cons: Buy luggage online! When we bought our tickets, the price per bag online was $15-25 pending the weight and size of the bags for checked luggage. Most airlines give you one checked bag for free, but whatever. $50 for two bags is not a huge deal. What I didn't know, and they didn't specify, is that was the online only price. When I got to the airport, they quoted me $225 for 2 bags! 225!! Both bags were around 40lbs each. Then they told us that if each bag weighed 6lbs less, the price would be $120. Let's just say our carryons ended up getting packed to the brim... And they still charged us $120. Ridiculous.

AKL
ZQN
OK 5.0

Cons: Baggage policies were not clear. I thought you got one carry on and one checked bag up to 20 kg. But then when checking in online, it appeared you needed to pay for baggage based on weight. I tried to do it online, but wouldn't accept my payment. Got to airport, long line, tried to use kiosk to complete check in, wouldn't allow me to. Waited in line, only to be told I had a payment due and had to go to service desk. My friend was checking in with me, and did not have to pay for luggage. Meanwhile the gate agent changed her mind, said she could accept my payment there, then we had to go through the exercise of lightening our carry ons (which we had made heavier to avoid excess baggage fee). So I ended up paying for bags, friend did not, yet we had the same bags/weights. Flight was delayed 15 minutes per the kiosk, when asked gate agent, she said it was not, but in reality it was. not a pleasant experience, policies not clear and not uniformly enforced. Flight itself was ok. I probably will not fly Jetstar again.

AKL
ZQN
Excellent 10.0

Pros: Awesome and thoughtful service. On time. Saved a bunch of money! And the in-flight snacks were a worthwhile treat. Definitely buy the bundle - seat, bags and voucher for food. Otherwise, the little charges can add up. Oh - and my daughter accidentally left a personal item on the plane, although we waited for a bit, they found it and brought it to us. So thoughtful.

Cons: No complaints about the airline. But very crowded! Lots of people are enjoying this airline!

AKL
ZQN
OK 5.6

Pros: Less expensive flight

Cons: Charging for tea/coffee/water is over the top.

AKL
ZQN
Mediocre 2.0

Pros: No redeeming factors with awful customer service. I missed my connecting flight due to another flight being late. As a result, I called them to notify them I would not be able to make the flight and asked to switch flights. After explaining the situation, they refused to waive the flight change fee and even charged additional fees even though I had no control of the situation. They took advantage of the situation I was forced into and have no ethics. Absolute garbage.

Cons: See above. A terrible airline who treats paying customers with disrespect and takes advantage of the situation. I will never fly with this airline again.

Sat, 9 Mar
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Mon, 1 Apr
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 23 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 57 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
ZQN
Excellent 10.0

Pros: The pilot would tell us as we were flying over different mountains, regions etc, and the flight was not at all crowded, and there is so much more seat space than on any domestic American flight I’ve ever flown!

Cons: They charged 60NZD for one small checked bag! And then I misunderstood the policy on lithium batteries and switched my power banks from carry-on to checked bag and they confiscated them. So there goes that.

AKL
ZQN
Excellent 10.0

Pros: friendly staff, ease of boarding

AKL
ZQN
Excellent 10.0

Cons: Constant threats about weight of carryons & then didn’t check or weigh anything

AKL
ZQN
Excellent 10.0

Pros: I was excited to see some notorious places as we flew into Queenstown....however, I wouldn't have known the places if I hadn't been sitting next to someone that knew the area.

Cons: I can't complain about anything with Air New Zealand....I loved each flight with them.

AKL
ZQN
Excellent 9.0

Pros: The people and the service were top notch. I fly on numerous carriers and overall AirNZ has been my favorite, hands down, primarily because of the helpful kind friendly staff.

Cons: Disembarking down onto the tarmac, and being made to stand out there for about 5 minutes (supposedly for safety's sake) while another plane was being pushed out from the next gate, all the while breathing in the choking nauseating jet exhaust fumes while our own plane was idling.

Mon, 10 Jun
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Thu, 13 Jun
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 4 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 82 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
ZQN
Excellent 10.0

Pros: This was the our first time flying with Jetstar a we were very pleased. The loading process was great quick and smooth. Its unbelievable to think that more airlines do not load back to front. The crew was extremely nice and cheerful and made the experience a great one for my wife and I.

AKL
ZQN
Good 6.3

Pros: Direct flight to Queenstown

Cons: This airline has cheap fares but beware of the extras. It took a while for me to figure out their baggage policy and fees. If you don't pay for baggage ahead of time it will cost a lot at the airport Also, no complementary beverage Everything costs extra on this airline even ana

AKL
ZQN
OK 4.0

Cons: We were charged $225 nzd for our luggage at the airport which was much more than our plane tickets.

AKL
ZQN
OK 5.0

Cons: Baggage policies were not clear. I thought you got one carry on and one checked bag up to 20 kg. But then when checking in online, it appeared you needed to pay for baggage based on weight. I tried to do it online, but wouldn't accept my payment. Got to airport, long line, tried to use kiosk to complete check in, wouldn't allow me to. Waited in line, only to be told I had a payment due and had to go to service desk. My friend was checking in with me, and did not have to pay for luggage. Meanwhile the gate agent changed her mind, said she could accept my payment there, then we had to go through the exercise of lightening our carry ons (which we had made heavier to avoid excess baggage fee). So I ended up paying for bags, friend did not, yet we had the same bags/weights. Flight was delayed 15 minutes per the kiosk, when asked gate agent, she said it was not, but in reality it was. not a pleasant experience, policies not clear and not uniformly enforced. Flight itself was ok. I probably will not fly Jetstar again.

AKL
ZQN
Mediocre 2.0

Cons: I tried to check in on line. I guessed luggage weight thinking I could settle up at airport. We I got to airport airline wouldn't allow changes and charged me a higher rate. It cost me $171 for excess luggage

Sun, 17 Feb
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Fri, 22 Feb
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 6 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 57 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
ZQN
Excellent 10.0

Pros: Very friendly flight attendants

AKL
ZQN
Excellent 9.0

Pros: The people and the service were top notch. I fly on numerous carriers and overall AirNZ has been my favorite, hands down, primarily because of the helpful kind friendly staff.

Cons: Disembarking down onto the tarmac, and being made to stand out there for about 5 minutes (supposedly for safety's sake) while another plane was being pushed out from the next gate, all the while breathing in the choking nauseating jet exhaust fumes while our own plane was idling.

AKL
ZQN
Excellent 10.0

Pros: Everything

AKL
ZQN
Excellent 10.0

Cons: Constant threats about weight of carryons & then didn’t check or weigh anything

AKL
ZQN
Excellent 8.6

Pros: Comfortable seats

Fri, 5 Jul
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
4h 30m
Fri, 12 Jul
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 12 May
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Wed, 15 May
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 4 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 82 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
ZQN
OK 4.0

Pros: Cheap.

Cons: No free checked bags. No free drinks - not even water. Limited weight for carryon bags. Choosing a seat costs extra money.

AKL
ZQN
OK 5.0

Cons: Baggage policies were not clear. I thought you got one carry on and one checked bag up to 20 kg. But then when checking in online, it appeared you needed to pay for baggage based on weight. I tried to do it online, but wouldn't accept my payment. Got to airport, long line, tried to use kiosk to complete check in, wouldn't allow me to. Waited in line, only to be told I had a payment due and had to go to service desk. My friend was checking in with me, and did not have to pay for luggage. Meanwhile the gate agent changed her mind, said she could accept my payment there, then we had to go through the exercise of lightening our carry ons (which we had made heavier to avoid excess baggage fee). So I ended up paying for bags, friend did not, yet we had the same bags/weights. Flight was delayed 15 minutes per the kiosk, when asked gate agent, she said it was not, but in reality it was. not a pleasant experience, policies not clear and not uniformly enforced. Flight itself was ok. I probably will not fly Jetstar again.

AKL
ZQN
OK 5.6

Pros: Less expensive flight

Cons: Charging for tea/coffee/water is over the top.

AKL
ZQN
Mediocre 2.0

Pros: No redeeming factors with awful customer service. I missed my connecting flight due to another flight being late. As a result, I called them to notify them I would not be able to make the flight and asked to switch flights. After explaining the situation, they refused to waive the flight change fee and even charged additional fees even though I had no control of the situation. They took advantage of the situation I was forced into and have no ethics. Absolute garbage.

Cons: See above. A terrible airline who treats paying customers with disrespect and takes advantage of the situation. I will never fly with this airline again.

AKL
ZQN
Good 6.3

Pros: Direct flight to Queenstown

Cons: This airline has cheap fares but beware of the extras. It took a while for me to figure out their baggage policy and fees. If you don't pay for baggage ahead of time it will cost a lot at the airport Also, no complementary beverage Everything costs extra on this airline even ana

Tue, 26 Feb
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Sat, 2 Mar
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 5 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 57 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
ZQN
Good 7.0

Pros: Quick boarding

Cons: Delayed for about one hour.

AKL
ZQN
Excellent 8.6

Pros: Comfortable seats

AKL
ZQN
Excellent 10.0

Pros: Very friendly flight attendants

AKL
ZQN
Excellent 10.0

Cons: Constant threats about weight of carryons & then didn’t check or weigh anything

AKL
ZQN
Excellent 8.6

Pros: Punctuality. Confortable plane.

Mon, 13 May
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Thu, 16 May
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 4 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 82 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
ZQN
OK 5.6

Pros: Less expensive flight

Cons: Charging for tea/coffee/water is over the top.

AKL
ZQN
Excellent 10.0

Pros: This was the our first time flying with Jetstar a we were very pleased. The loading process was great quick and smooth. Its unbelievable to think that more airlines do not load back to front. The crew was extremely nice and cheerful and made the experience a great one for my wife and I.

AKL
ZQN
Excellent 10.0

Pros: Awesome and thoughtful service. On time. Saved a bunch of money! And the in-flight snacks were a worthwhile treat. Definitely buy the bundle - seat, bags and voucher for food. Otherwise, the little charges can add up. Oh - and my daughter accidentally left a personal item on the plane, although we waited for a bit, they found it and brought it to us. So thoughtful.

Cons: No complaints about the airline. But very crowded! Lots of people are enjoying this airline!

AKL
ZQN
OK 4.0

Pros: Cheap.

Cons: No free checked bags. No free drinks - not even water. Limited weight for carryon bags. Choosing a seat costs extra money.

AKL
ZQN
OK 5.0

Cons: Baggage policies were not clear. I thought you got one carry on and one checked bag up to 20 kg. But then when checking in online, it appeared you needed to pay for baggage based on weight. I tried to do it online, but wouldn't accept my payment. Got to airport, long line, tried to use kiosk to complete check in, wouldn't allow me to. Waited in line, only to be told I had a payment due and had to go to service desk. My friend was checking in with me, and did not have to pay for luggage. Meanwhile the gate agent changed her mind, said she could accept my payment there, then we had to go through the exercise of lightening our carry ons (which we had made heavier to avoid excess baggage fee). So I ended up paying for bags, friend did not, yet we had the same bags/weights. Flight was delayed 15 minutes per the kiosk, when asked gate agent, she said it was not, but in reality it was. not a pleasant experience, policies not clear and not uniformly enforced. Flight itself was ok. I probably will not fly Jetstar again.

Fri, 5 Jul
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
4h 30m
Thu, 11 Jul
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 27 Jan
AKL
Auckland Intl
ZQN
Frankton Queenstown Intl
1h 55m
Thu, 31 Jan
ZQN
Frankton Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 5 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 57 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
ZQN
Excellent 10.0

Pros: The customer service was great when I missed my flight.

Cons: It was difficult to have a shorty layover and transfer from Auckland to Queenstown. I missed my flight.

AKL
ZQN
Excellent 8.6

Pros: Punctuality. Confortable plane.

AKL
ZQN
Excellent 10.0

Pros: I was excited to see some notorious places as we flew into Queenstown....however, I wouldn't have known the places if I hadn't been sitting next to someone that knew the area.

Cons: I can't complain about anything with Air New Zealand....I loved each flight with them.

AKL
ZQN
Good 7.0

Pros: Quick boarding

Cons: Delayed for about one hour.

AKL
ZQN
Excellent 8.6

Pros: Comfortable seats

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