With a stay at Omni San Francisco Hotel, you'll be centrally located in San Francisco, just a 3-minute walk from TransAmerica Pyramid and 13 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has 12000 square feet (1115 square meters) of space consisting of a conference center and meeting rooms.
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Best hotels in San Francisco near Wells Fargo History Museum
Overall 9.1 Excellent
Based on 2,621 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: The staff, cleanliness, location.
OK
5.7
Pros: No wifi unless you pay more not even hbo on tv
Excellent
8.5
Pros: Accommodating staff, comfortable bed and great location. A short walk to the ferry terminal and Montgomery BART station.
Excellent
8.5
Pros: Very nice hotel, probably standard for this class, the Omni was well situated for easy access to Chinatown, the financial district and not too far from shopping and the waterfront. Staff were often helpful and politely friendly. I appreciated the advice from the doorman and concierge.
Excellent
10.0
Pros: staff was very accommodating and helpful. It was a wonderful experience.
Good
6.5
Excellent
10.0
Pros: Hotel was clean and staff was super friendly. They all were super helpful and went above and beyond to make our stay comfortable. The rooms were very quiet and the restaurant in the hotel was very delicious!
Excellent
8.0
Pros: All staff were helpful & friendly.
Excellent
9.7
Pros: Excellent service by everyone in the hotel without being overbearing! Great centrally located! Definitely recommend!
Excellent
10.0
Pros: We were in town for the marathon and it was a fantastic base for our adventures. They allowed us to check in early when we arrived in town. They let us check out late so we could shower after the race! The staff were kind, friendly, and very accommodating. It was within walking distance of everything we needed and easy access to public transit. Don't forget to sign up for the loyalty program!
Excellent
10.0
Pros: Location and relaxing after event evening just downstairs from room.
Excellent
9.7
Pros: Location and Gym
Details
Reviews
Overall 9.1 Excellent
Based on 2,621 reviews
Service
9.5
Location
9.2
Amenities
8.5
Room
8.3
Comfort
7.9
WiFi
5.4
Breakfast
4.3
Value for money
4.3
Pool
0.4
Service
9.7
Location
9.0
Amenities
8.5
Comfort
8.0
Room
8.0
Food
7.9
Value for money
4.4
WiFi
3.8
Service
9.5
Location
9.3
Amenities
8.5
Room
7.6
Value for money
4.5
Breakfast
4.3
WiFi
3.7
Service
9.5
Location
9.3
Food
8.2
Comfort
7.9
Room
7.7
Value for money
4.9
Service
9.4
Location
9.0
Room
7.7
Comfort
7.6
Value for money
3.7
9.7 Excellent
Pros: The staff, cleanliness, location.
Cons: Mattres was not the most comfortable.
5.7 OK
Pros: No wifi unless you pay more not even hbo on tv
Cons:
8.5 Excellent
Pros: Accommodating staff, comfortable bed and great location. A short walk to the ferry terminal and Montgomery BART station.
Cons: Windows are thin - the clang of the trolley bell was clearly audible despite the fact the our window faced Montgomery, not California Street (where the trolley runs).
8.5 Excellent
Pros: Very nice hotel, probably standard for this class, the Omni was well situated for easy access to Chinatown, the financial district and not too far from shopping and the waterfront. Staff were often helpful and politely friendly. I appreciated the advice from the doorman and concierge.
Cons: I don't much care for being charged for in room wif and a better front desk experience would improve my rating.
10.0 Excellent
Pros: staff was very accommodating and helpful. It was a wonderful experience.
Cons: nothing.
6.5 Good
Pros:
Cons: Charged me for parking but I did not have a car. Also charged me for internet after they said it would be complimentary
10.0 Excellent
Pros: Hotel was clean and staff was super friendly. They all were super helpful and went above and beyond to make our stay comfortable. The rooms were very quiet and the restaurant in the hotel was very delicious!
Cons:
8.0 Excellent
Pros: All staff were helpful & friendly.
Cons: For leisure travel not the best location
9.7 Excellent
Pros: Excellent service by everyone in the hotel without being overbearing! Great centrally located! Definitely recommend!
Cons:
10.0 Excellent
Pros: We were in town for the marathon and it was a fantastic base for our adventures. They allowed us to check in early when we arrived in town. They let us check out late so we could shower after the race! The staff were kind, friendly, and very accommodating. It was within walking distance of everything we needed and easy access to public transit. Don't forget to sign up for the loyalty program!
Cons:
10.0 Excellent
Pros: Location and relaxing after event evening just downstairs from room.
Cons: Resteraunt not open late enough.
9.7 Excellent
Pros: Location and Gym
Cons:
With a stay at Omni San Francisco Hotel, you'll be centrally located in San Francisco, just a 3-minute walk from TransAmerica Pyramid and 13 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has 12000 square feet (1115 square meters) of space consisting of a conference center and meeting rooms.
Built in 1875 to celebrate the West Coast boom, the Palace Hotel, San Francisco is one of San Francisco's most treasured landmarks. The hotel is located just blocks away from Union Square, Chinatown, the Financial District and the Moscone Convention Center. From the famed 1909 Maxfield Parrish mural “The Pied Piper of Hamlin” in our Pied Piper bar to the grandeur of The Garden Court to the sky-lit indoor pool, the Palace Hotel captures a timeless sophistication that is as distinct as it is inviting. Experience gracious hospitality on a grand scale in our 556 rooms and suites, evidenced by soaring 11-foot ceilings, original architectural details, crisp bedding, marble bathrooms, and a host of thoughtful and luxurious modern amenities.
Overall 8.9 Excellent
Based on 5,041 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.0
Pros: Really cool amenities,close to everything you need.Room service was nice and really cool views.
Excellent
9.7
Pros: Nice to stay in a piece of history. Very convenient location for MUNI/BART. Rooms appointments very nice, beds great. Main lobby atrium is stunning. Well-trained, personable staff.
Excellent
10.0
Pros: Loved the central location and the historical ambiance of the hotel.
Excellent
10.0
Pros: The hotel is stunning and the staff is so nice. I loved the history and the elegance of the place.
Excellent
9.4
Pros: Location
Bathrobes, slippers, and WATER included wow!
Portable led lighted mirror. So convenient.
Staff was really attentive to our needs and accommodating
Very clean
Booked a double bed superior room through AMOMA.com and they offered a king superior at the front desk. Definitely appreciated that.
Spacious
2 ice vending machines on every floor
Excellent
10.0
Pros: This is a great hotel, a retreat from the noise and business of San Francisco. It is a beautiful gentle well appointed place to stay. The peace and calm that pervades every part of this hotel seeps into your heart. You relax as soon as you walk in the door.
The beds are comfortable, beautiful pillows, well appointed rooms. Great food and served impeccably.
Good
6.8
Pros: Decor, comfort and staff interactions.
Excellent
10.0
Pros: We liked EVERYTHING!!!! Gorgeous hotel- beautifully decorated, the epitome of class and style. Staff was lovely. Room was clean and the beds and linens made for the most comfortable sleep. Pool was beautiful and food was delicious!!!
Excellent
10.0
Pros: I liked the overall appearance - the old world charm with today's amenities - great pool! the servic
Excellent
8.8
Pros: Luxurious, great staff and great location.
Excellent
10.0
Pros: Fantastic SF landmark...we never left the Hotel.
Details
Reviews
Overall 8.9 Excellent
Based on 5,041 reviews
Vibe
9.3
Amenities
9.2
Location
8.9
Service
8.3
Pool
7.9
Room
7.5
Breakfast
7.4
Comfort
6.5
WiFi
4.8
Value for money
3.8
Vibe
9.2
Amenities
9.2
Location
8.9
Service
8.4
Pool
8.0
Breakfast
7.3
Wellness Area
7.0
Room
7.0
Comfort
6.4
Value for money
4.1
WiFi
3.3
Vibe
9.0
Amenities
9.0
Location
8.9
Pool
8.1
Wellness Area
7.9
Service
7.8
Breakfast
7.3
Room
6.8
Value for money
3.6
WiFi
2.7
Amenities
8.9
Vibe
8.9
Location
8.8
Service
8.0
Pool
7.7
Breakfast
7.5
Room
6.7
Comfort
6.4
Value for money
4.0
WiFi
3.5
Vibe
9.2
Location
9.1
Amenities
9.0
Pool
8.2
Service
8.0
Room
7.1
Value for money
4.5
WiFi
3.1
6.0 Good
Pros: Really cool amenities,close to everything you need.Room service was nice and really cool views.
Cons: I didn't like that after driving two hours up to SF,having reserved my room almost a week in advance they informed me my room was not ready,then couldn't give me an answer as to why or how long it would take to clean.Luckily friends who were getting married in the city had their room so we stayed there and waited almost an hour and a half until they called me to tell me it was finally ready then didn't offer much to try and make the situation better
9.7 Excellent
Pros: Nice to stay in a piece of history. Very convenient location for MUNI/BART. Rooms appointments very nice, beds great. Main lobby atrium is stunning. Well-trained, personable staff.
Cons: Coffee/wifi in room would be nice, but that's unfortunately the nature of the beast (Hol Inn Express does that, not most upscale). I went with two hyperactive twin boys, and though not an ideal hotel for kids in most ways, the staff was very patient and accommodating with them. I'd say I wish it were a better value, but really next to what else what available in the area it was a better bang for the buck than most.
10.0 Excellent
Pros: Loved the central location and the historical ambiance of the hotel.
Cons:
10.0 Excellent
Pros: The hotel is stunning and the staff is so nice. I loved the history and the elegance of the place.
Cons: I liked everything.
9.4 Excellent
Pros: Location
Bathrobes, slippers, and WATER included wow!
Portable led lighted mirror. So convenient.
Staff was really attentive to our needs and accommodating
Very clean
Booked a double bed superior room through AMOMA.com and they offered a king superior at the front desk. Definitely appreciated that.
Spacious
2 ice vending machines on every floor
Cons: Nothing.
10.0 Excellent
Pros: This is a great hotel, a retreat from the noise and business of San Francisco. It is a beautiful gentle well appointed place to stay. The peace and calm that pervades every part of this hotel seeps into your heart. You relax as soon as you walk in the door.
The beds are comfortable, beautiful pillows, well appointed rooms. Great food and served impeccably.
Cons:
6.8 Good
Pros: Decor, comfort and staff interactions.
Cons: I did not sleep all night due to an event at the hotel where people were slamming doors and talking in the halls all night.
10.0 Excellent
Pros: We liked EVERYTHING!!!! Gorgeous hotel- beautifully decorated, the epitome of class and style. Staff was lovely. Room was clean and the beds and linens made for the most comfortable sleep. Pool was beautiful and food was delicious!!!
Cons: Nothing
10.0 Excellent
Pros: I liked the overall appearance - the old world charm with today's amenities - great pool! the servic
Cons: nothing
8.8 Excellent
Pros: Luxurious, great staff and great location.
Cons: I tend to like more modern hotels but this place was very classy.
10.0 Excellent
Pros: Fantastic SF landmark...we never left the Hotel.
Cons:
Built in 1875 to celebrate the West Coast boom, the Palace Hotel, San Francisco is one of San Francisco's most treasured landmarks. The hotel is located just blocks away from Union Square, Chinatown, the Financial District and the Moscone Convention Center. From the famed 1909 Maxfield Parrish mural “The Pied Piper of Hamlin” in our Pied Piper bar to the grandeur of The Garden Court to the sky-lit indoor pool, the Palace Hotel captures a timeless sophistication that is as distinct as it is inviting. Experience gracious hospitality on a grand scale in our 556 rooms and suites, evidenced by soaring 11-foot ceilings, original architectural details, crisp bedding, marble bathrooms, and a host of thoughtful and luxurious modern amenities.
With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, just a 4-minute walk from Westfield San Francisco Centre and 12 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space.
Overall 8.8 Excellent
Based on 5,976 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco.
The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Excellent
10.0
Pros: very friendly, helpful staff. Great Union Square location
Excellent
9.7
Pros: Beautiful location
Excellent
9.4
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Good
6.2
Pros: location
Excellent
8.5
Pros: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Good
7.4
Pros: Staff themselves professional and very helpful. Great location.
Excellent
9.4
Pros: Very clean and walking distance to a lot.
Excellent
9.4
Pros: Location is perfect, with easy access to public transport, taxi/Uber/Lyft.
Cleanliness.
The best gym I've ever seen in a hotel. New and functional equipment.
Good
6.0
Pros: Location, friendly staff
Good
6.0
Excellent
10.0
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Details
Reviews
Overall 8.8 Excellent
Based on 5,976 reviews
Location
9.1
Vibe
9.0
Cleanliness
8.9
Service
8.9
Amenities
8.4
Room
8.3
Food
7.9
Wellness Area
7.4
Comfort
7.4
WiFi
7.4
Pool
7.3
Breakfast
6.3
Value for money
3.9
Location
9.1
Cleanliness
8.9
Service
8.8
Amenities
8.5
Room
8.1
Pool
7.4
Wellness Area
7.4
Comfort
7.1
Breakfast
6.6
WiFi
5.5
Value for money
4.0
Location
9.1
Service
8.9
Vibe
8.6
Amenities
8.5
Room
7.9
Pool
7.4
Comfort
7.3
Breakfast
6.3
WiFi
5.7
Value for money
3.2
Location
9.3
Service
9.1
Cleanliness
9.0
Amenities
8.3
Room
7.8
Comfort
7.4
Wellness Area
7.2
Breakfast
5.9
WiFi
5.7
Value for money
3.9
Service
9.0
Location
9.0
Cleanliness
8.9
Vibe
8.8
Amenities
8.4
Pool
7.7
Room
7.7
Wellness Area
7.1
Value for money
4.4
10.0 Excellent
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco.
The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Cons: The neighborhood is not my favorite but it’s very convenient
10.0 Excellent
Pros: very friendly, helpful staff. Great Union Square location
Cons: Valet parking and hotel entrance around the back of the building. Both the party we were meeting and us pulled up front to what looked like the front of the hotel, was nothing to indicate where to go. Some signage would be helpful.
Great workout area but having to pay an additional $25 to use felt excessive.
9.7 Excellent
Pros: Beautiful location
Cons: Expensive valet parking...cheaper across the street but this wasn’t explained until check out and had to drive several blocks to get into the hotel valley due to one way streets spat that point we wouldn’t have wanted go through that again to get to the other garage.
9.4 Excellent
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Cons: They charge for use of the gym and if you arrive before 3pm they will charge you $30 for early check in.
6.2 Good
Pros: location
Cons: fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
8.5 Excellent
Pros: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Cons: The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.
7.4 Good
Pros: Staff themselves professional and very helpful. Great location.
Cons: Huge line check in. Few staff, so took forever. Extra fee for fitness center. Housekeeping never came first day.
9.4 Excellent
Pros: Very clean and walking distance to a lot.
Cons:
9.4 Excellent
Pros: Location is perfect, with easy access to public transport, taxi/Uber/Lyft.
Cleanliness.
The best gym I've ever seen in a hotel. New and functional equipment.
Cons: That might be a bit noisy as the fire department likes to turn on the sound, and people like to sound the horn in San Francisco, but they do it everywhere and anytime.
6.0 Good
Pros: Location, friendly staff
Cons: Thin walls, cold pool
6.0 Good
Pros:
Cons: They charge you extra for the health club, which is not that great - I found that to be offensive!
10.0 Excellent
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Cons: I couldn't stay longer.
With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, just a 4-minute walk from Westfield San Francisco Centre and 12 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space.
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike Fairmont San Francisco has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Each of the hotels spacious guestrooms and suites were also redecorated in elegant style, including flat screen TVs, luxury linen ensembles and pillow top beds. Centrally located, Fairmont San Francisco is a short cable car trip from bustling Downtown, Financial District, Union Square and Fishermans Wharf. Fairmont San Francisco hotel is located at the only spot in San Francisco where each of the Citys cable car lines meet. In addition to its 592 guestrooms and suites the hotel also offers fine dining with three renowned restaurants and lounges as well as 55,000 square feet of spectacular function space. With a panoramic view of the City and the Bay from high atop Nob Hill, Fairmont San Francisco hotel holds an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services which make for an unforgettable stay.
Overall 8.7 Excellent
Based on 10,933 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.8
Pros: Room was large & I only had a queen. Bed, pillows & sheets all very good. Hotel is dated but some would call that charming.
Excellent
8.0
Pros: Luxurious surroundings and a historic San Francisco location. Quiet rooms and very friendly staff. The Tonga Room on-site is great, the room service food was good, and the gym looked nice.
Excellent
8.2
Pros: Grand, historic, luxurious
Excellent
10.0
Pros: Hotel employees treat you like royalty.
Beautiful details all over the hotel. Classic history all over! Every president over the past 120 years has stayed at the hotel!
First Fairmont Hotel in the world, sets the standard for all Fairmont hotels!
Excellent
9.7
Pros: The view is amazing in the linens were very comfortable
Excellent
9.4
Pros: The staff, rooms, comfy not over the top stuffy
Good
6.5
Pros: Location and setting
Excellent
10.0
Pros: Beautiful hotel, great service. Staff very helpful, especially Scott at front desk
Excellent
8.2
Pros: Comfortable beds. Great location. Nice staff. Beautiful decor.
Excellent
9.7
Pros: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain.
I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car.
Stayed in the main building - Fairmont Queen room
Clean and tidy
Free WiFi
BathTub
Excellent staff
Late checkout
Food selection and room service
Tonga room is a must see
Location very central to anywhere you'd like to be in SFO
Good
7.1
Pros: Very luxurious and clean. The staff was friendly and helpful, especially the management. When things went wrong, they were accommodating to benefit me for the inconveniences.
OK
5.4
Pros: Location
Details
Reviews
Overall 8.7 Excellent
Based on 10,933 reviews
Vibe
8.7
Location
8.5
Service
8.0
Room
7.8
Amenities
7.3
Cleanliness
6.5
Breakfast
5.7
WiFi
4.4
Value for money
3.6
Location
8.7
Service
8.1
Room
7.7
Cleanliness
6.6
Breakfast
6.1
Value for money
3.9
WiFi
3.7
Location
8.6
Service
7.9
Room
7.0
Cleanliness
6.3
Food
6.2
Breakfast
5.9
Value for money
3.9
WiFi
3.2
Location
8.2
Room
7.6
Service
7.6
Food
6.1
Amenities
5.7
Breakfast
5.2
Value for money
3.7
WiFi
2.8
Service
8.8
Location
8.5
Room
7.3
Cleanliness
6.2
Food
6.2
Wellness Area
5.4
Breakfast
5.3
Value for money
3.5
8.8 Excellent
Pros: Room was large & I only had a queen. Bed, pillows & sheets all very good. Hotel is dated but some would call that charming.
Cons: My robe had stains on it.
8.0 Excellent
Pros: Luxurious surroundings and a historic San Francisco location. Quiet rooms and very friendly staff. The Tonga Room on-site is great, the room service food was good, and the gym looked nice.
Cons: The pillows were incredibly uncomfortable. I had to abandon them halfway through the night and just sleep without. I also noticed a lack of the sort of amenities one might expect in a luxury hotel of this caliber—no bathrobes, WiFi was an extra charge, etc. Hard not to feel a little nickel-and-dimed which didn’t seem in keeping with the luxury atmosphere.
8.2 Excellent
Pros: Grand, historic, luxurious
Cons: I could hear everything from my room. Housekeeping, doors slamming, neighbors... I also think free wifi at hotels should be standard at this point - as it is at most hotels.
10.0 Excellent
Pros: Hotel employees treat you like royalty.
Beautiful details all over the hotel. Classic history all over! Every president over the past 120 years has stayed at the hotel!
First Fairmont Hotel in the world, sets the standard for all Fairmont hotels!
Cons: VERY expensive parking. The hotel contracts with a parking service and valet is the only option. Prepare to spend over $70 a night to park at the hotel, but this is the only option unless you want to walk miles and miles.
9.7 Excellent
Pros: The view is amazing in the linens were very comfortable
Cons: Valet parking is a bit steep in price
9.4 Excellent
Pros: The staff, rooms, comfy not over the top stuffy
Cons: Expensive
6.5 Good
Pros: Location and setting
Cons: Service was awful - restaurant had several issues.
10.0 Excellent
Pros: Beautiful hotel, great service. Staff very helpful, especially Scott at front desk
Cons:
8.2 Excellent
Pros: Comfortable beds. Great location. Nice staff. Beautiful decor.
Cons: Poor soundproofing- we could hear everything next door. $65 parking and $14 wifi. "Courtyard view" misrepresents the huge noisy cooling type towers. Breakfast was 1 1/2 hour late. Dinner in the restaurant was loud and only mediocre.
9.7 Excellent
Pros: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain.
I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car.
Stayed in the main building - Fairmont Queen room
Clean and tidy
Free WiFi
BathTub
Excellent staff
Late checkout
Food selection and room service
Tonga room is a must see
Location very central to anywhere you'd like to be in SFO
Cons: The main building although grand, is a little dated. The refurbished rooms are good, but the particular room I was in the door didn't fully open because the wall gets in the way, so for room service the trolley couldn't be wheeled in, food had to be carried in from the door, and there wasn't really any table to put the food on, only the writing desk or the fold out mini bar.
I had to call for slippers
7.1 Good
Pros: Very luxurious and clean. The staff was friendly and helpful, especially the management. When things went wrong, they were accommodating to benefit me for the inconveniences.
Cons: Upon checking in, they didn't have our room available until the next day. Not sure how that even happens, but after talking to the manager, he miraculously was able to get our room. I had an allergic reaction to the laundry detergent they use on the bed sheets and my eyes swelled up. I was told that if you have allergies, you need to call in advance to make sure they wash the bedding with hyper-allergenic detergent (they normally use Dawn). For the inconveniences, they did comp me my room service.
5.4 OK
Pros: Location
Cons: Parking at $65 a nite is outrageous There were no blankets in the room so I asked for some they came an hour later. I had to call 3 times to get service. Wifi was $14 a day not free. Coffee in the room was poor. U would think they could provide quality coffee. Paper was delivered to some rooms but not ours
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike Fairmont San Francisco has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Each of the hotels spacious guestrooms and suites were also redecorated in elegant style, including flat screen TVs, luxury linen ensembles and pillow top beds. Centrally located, Fairmont San Francisco is a short cable car trip from bustling Downtown, Financial District, Union Square and Fishermans Wharf. Fairmont San Francisco hotel is located at the only spot in San Francisco where each of the Citys cable car lines meet. In addition to its 592 guestrooms and suites the hotel also offers fine dining with three renowned restaurants and lounges as well as 55,000 square feet of spectacular function space. With a panoramic view of the City and the Bay from high atop Nob Hill, Fairmont San Francisco hotel holds an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services which make for an unforgettable stay.
Reward yourself with a stay at San Francisco Marriott Marquis. Perfectly located near Union Square, our downtown hotel places you in the ideal spot to explore the City by the Bay, from the Embarcadero, to SoMa, to the Golden Gate Bridge. Famous attractions, including Fisherman's Wharf, Haight-Ashbury and Alcatraz are within easy reach, as are museums, shopping and theaters. Within our hotel, you'll find a host of upscale amenities designed to make your stay exceptional. Take in panoramic views of San Francisco from The View, our popular rooftop lounge, or sample the many brews and delicious food at B55 Craft House & Kitchen. Stretch your muscles in our gym, then pamper yourself at our enticing spa. Business travelers staying at our hotel will appreciate our expansive services, as well as our proximity to the Moscone Convention Center, as well as local corporate offices. No matter what brings you here, we look forward to greeting you at our welcoming hotel in San Francisco, California.
Overall 8.7 Excellent
Based on 8,352 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.5
Pros: We've stayed at the NYC Marquis Times Square so we figured we would get the same experience at the San Fran location But not the case at all... the gentleman that assisted us with check in wasn't pleasant. We weren't to happy about the double bed room or the tub that stopped up. Moving forward we know every Marquis isn't the same except for the parking rate, it's $75 no matter what location.
Excellent
8.5
Pros: Great location. Just 5 minutes on foot to union square. Nice bar on 39 th floor with great drinks and food.
OK
4.2
OK
5.4
Pros: Hotel was clean
Excellent
10.0
Pros: The lady at the check in upgraded our room at no cost, as we were celebrating our anniversary. We had a wonderful executive suite. Gym facilities were exceptional. The location was excellent to access all areas of the city easily!
OK
4.0
Good
6.0
Pros: Location is excellent.
Good
7.7
Pros: The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout.
Excellent
10.0
Pros: Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge.
OK
4.2
Pros: The location
Good
6.2
Pros: Location
Excellent
10.0
Pros: The value for the money is really good!
It was clean, spacious, well decorated. We ensured to get two beds in the bedroom and we got them!
Details
Reviews
Overall 8.7 Excellent
Based on 8,352 reviews
Wellness Area
9.2
Bar and Beverages
8.9
Location
8.9
Service
8.4
Room
8.3
Cleanliness
8.0
Comfort
7.7
WiFi
6.5
Breakfast
6.1
Value for money
4.0
Wellness Area
8.9
Location
8.5
Room
7.9
Service
7.9
Breakfast
5.6
WiFi
5.2
Value for money
3.7
Wellness Area
9.1
Bar and Beverages
9.0
Cleanliness
8.3
Room
8.2
Location
8.2
Service
8.1
Vibe
6.4
Breakfast
5.8
WiFi
4.8
Value for money
3.8
Location
8.9
Cleanliness
8.3
Room
8.2
Service
8.1
Comfort
8.1
Vibe
5.8
WiFi
4.5
Value for money
3.9
Location
9.0
Service
8.2
Amenities
7.8
Room
7.5
Vibe
6.5
WiFi
4.8
Value for money
4.2
6.5 Good
Pros: We've stayed at the NYC Marquis Times Square so we figured we would get the same experience at the San Fran location But not the case at all... the gentleman that assisted us with check in wasn't pleasant. We weren't to happy about the double bed room or the tub that stopped up. Moving forward we know every Marquis isn't the same except for the parking rate, it's $75 no matter what location.
Cons: Stoppped up tub, no access to a microwave
8.5 Excellent
Pros: Great location. Just 5 minutes on foot to union square. Nice bar on 39 th floor with great drinks and food.
Cons: $90/day parking?? That’s robbery. Park at amc garage across the street for $34/day. We had junior suite. Rooms are not separated and sofa can’t fold into bed!!?? We had to get two roll up beds for kids. Food in M Lounge was good and plenty with nice personal.
4.2 OK
Pros:
Cons: Staff was not accommodating for what was promised. Staff was also rude.
5.4 OK
Pros: Hotel was clean
Cons: We booked a room for two night with a king size bed upon arrival we were not told they didn't have a room for us instead sent us to a room with double beds wouldn't accommodate us claiming they had "no more rooms available "... next day had issues relocating our luggage to next room. Parking was absurd $70 dollars a night ?? Overrated
10.0 Excellent
Pros: The lady at the check in upgraded our room at no cost, as we were celebrating our anniversary. We had a wonderful executive suite. Gym facilities were exceptional. The location was excellent to access all areas of the city easily!
Cons:
4.0 OK
Pros:
Cons: No free wifi and same type of breakfast everyday
6.0 Good
Pros: Location is excellent.
Cons: Big hotel where you get lost. Looks and feel old, needs a major renovation.
7.7 Good
Pros: The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout.
Cons: No room service, for the money we spent I would've liked to see a free breakfast, the cost of parking is insane (it is SF though), no pool.
10.0 Excellent
Pros: Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge.
Cons: nothing
4.2 OK
Pros: The location
Cons: A 4 star Marriott hotel without room service? In San Francisco? Get your act together. What a dated American hospitality company. Will not stay there again and would not recommend this hotel to anyone
6.2 Good
Pros: Location
Cons: No swimming pool
10.0 Excellent
Pros: The value for the money is really good!
It was clean, spacious, well decorated. We ensured to get two beds in the bedroom and we got them!
Cons:
Reward yourself with a stay at San Francisco Marriott Marquis. Perfectly located near Union Square, our downtown hotel places you in the ideal spot to explore the City by the Bay, from the Embarcadero, to SoMa, to the Golden Gate Bridge. Famous attractions, including Fisherman's Wharf, Haight-Ashbury and Alcatraz are within easy reach, as are museums, shopping and theaters. Within our hotel, you'll find a host of upscale amenities designed to make your stay exceptional. Take in panoramic views of San Francisco from The View, our popular rooftop lounge, or sample the many brews and delicious food at B55 Craft House & Kitchen. Stretch your muscles in our gym, then pamper yourself at our enticing spa. Business travelers staying at our hotel will appreciate our expansive services, as well as our proximity to the Moscone Convention Center, as well as local corporate offices. No matter what brings you here, we look forward to greeting you at our welcoming hotel in San Francisco, California.
A stay at Orchard Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and TransAmerica Pyramid. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 850 square feet (79 square meters) of space consisting of conference space and meeting rooms.
Overall 8.7 Excellent
Based on 1,545 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
4.0
Pros: Great bed and pillows. Clean room and bathroom. Fluffy towels. Plenty of room in the actual room itself. Front desk and doormen we very helpful.
Excellent
8.0
Pros: Great location within easy walking distance to all attractions, shopping and restaurants.
Excellent
8.0
Pros: For a downtown located hotel, the room was surprisingly large. It was clean and well furnished. The noise from street was tolerable. I appreciated the free wifi which worked ok most of the time. Staff was friendly and location is close to everything in SFO.
Excellent
10.0
Pros: We liked the cleanliness in the hotel and our room. It was central to many locations. Staff was very accommodating and friendly. The bed and pillows were so comfortable.
Details
Reviews
Overall 8.7 Excellent
Based on 1,545 reviews
Location
9.3
Cleanliness
9.0
Service
9.0
Comfort
8.9
Room
8.6
WiFi
7.0
Food
6.0
Breakfast
5.4
Value for money
5.2
Bar and Beverages
2.3
Wellness Area
1.1
Location
9.4
Cleanliness
9.1
Comfort
9.0
Service
9.0
Room
8.7
Food
5.7
Value for money
5.4
Breakfast
5.4
Location
9.2
Service
9.1
Cleanliness
9.1
Comfort
8.7
Room
8.3
Value for money
5.0
Location
9.4
Service
9.0
Comfort
8.8
Room
8.2
Location
9.3
Comfort
8.9
Service
8.6
Room
8.3
4.0 OK
Pros: Great bed and pillows. Clean room and bathroom. Fluffy towels. Plenty of room in the actual room itself. Front desk and doormen we very helpful.
Cons: The staff were helpful and moved us from 403 to 606 due to noise. However the noise remained... although a little less than 403. The main source of the noise is the hotel lift wells that drone loudly all night long. This couple with the general street noise - cable cars etc makes it almost impossible to get a good night sleep
8.0 Excellent
Pros: Great location within easy walking distance to all attractions, shopping and restaurants.
Cons:
8.0 Excellent
Pros: For a downtown located hotel, the room was surprisingly large. It was clean and well furnished. The noise from street was tolerable. I appreciated the free wifi which worked ok most of the time. Staff was friendly and location is close to everything in SFO.
Cons: The price seems to be steep but I guess that's typical of SFO. People affected by street noise may not like it.
10.0 Excellent
Pros: We liked the cleanliness in the hotel and our room. It was central to many locations. Staff was very accommodating and friendly. The bed and pillows were so comfortable.
Cons: The drainage in the tub was very slow, but that was the only minus.
A stay at Orchard Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and TransAmerica Pyramid. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 850 square feet (79 square meters) of space consisting of conference space and meeting rooms.
Overall 8.6 Excellent
Based on 6,481 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Excellent
8.0
Pros: Great location
Customer service was great
Excellent
10.0
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Good
6.5
OK
4.0
Pros: The location was excellent
OK
4.0
Good
6.8
Pros: Location is nice
Excellent
10.0
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Good
7.1
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Excellent
10.0
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
OK
4.0
Pros: Loved the location and hotel's history.
OK
5.7
Details
Reviews
Overall 8.6 Excellent
Based on 6,481 reviews
Location
9.2
Wellness Area
9.1
Service
8.0
Cleanliness
7.0
Room
7.0
WiFi
6.3
Food
5.9
Breakfast
5.4
Value for money
4.0
Wellness Area
9.1
Location
9.0
Service
7.4
Cleanliness
6.7
Room
6.4
Vibe
6.2
Food
5.6
Comfort
5.5
Breakfast
5.3
WiFi
4.5
Value for money
3.7
Wellness Area
9.3
Location
9.0
Service
7.7
Cleanliness
6.6
Room
6.5
Vibe
6.1
Breakfast
5.7
Food
5.7
WiFi
5.0
Value for money
4.1
Location
9.3
Service
7.8
Cleanliness
6.7
Vibe
6.1
Room
6.1
Comfort
6.0
Breakfast
5.3
Value for money
4.0
Location
9.4
Service
7.6
Cleanliness
6.8
Amenities
6.6
Vibe
6.2
Food
6.1
Room
6.0
Breakfast
5.4
Value for money
4.0
10.0 Excellent
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Cons:
8.0 Excellent
Pros: Great location
Customer service was great
Cons: Amenities could be better
Rooms and bathrooms are a bit small
10.0 Excellent
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Cons:
6.5 Good
Pros:
Cons: The hotel has lost its luster...beds were uncomfortable....toilet leaked....no water in rooms....grubby panhandler approached us while we sat at lobby coffee bar....not surprising since every time we went out the front door the doormen were either talking or texting n cell phones off to the side...I gave stayed there on and off for over 20 years...it's a shame but I will likely stay elsewhere going forward
4.0 OK
Pros: The location was excellent
Cons: Sinks and tub fills up while taking shower or shaving at sink
4.0 OK
Pros:
Cons: Left a sweater called back immediately got security said nothing turned in, called back twice no luck. Guess it got up and walked away. Not buying it. Tough luck right
6.8 Good
Pros: Location is nice
Cons: It's a hit and miss with rooms. You might get assigned a room with no view whatsoever.
10.0 Excellent
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Cons:
7.1 Good
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Cons: it's the worst Westin I have ever stay,inside of hotel is too old and I can hear everything that women who stay next door she said.$700 per night,i would choose hotel that is near Bound that area next time.
10.0 Excellent
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
Cons: Parking costs $62 a day. I know it is expensive in the city, but what a racket!
4.0 OK
Pros: Loved the location and hotel's history.
Cons: When I checked in, room they assigned me to wasn't serviced. Called the front desk multiple times and had to wait 30 plus minutes before waiving down a manger to help me. Then proceeded to wait another 29 min to find a room that was cleaned.
5.7 OK
Pros:
Cons: My room's window faced a brick wall and got absolutely no sunlight. I felt like we were in a dungeon. I couldn't tell what time of day it was, kind of like that feeling you get when you are in a Vegas Casino. We didn't get in until after midnight when we arrived, so I was more interested in getting some sleep than complaining. But I was really disappointed.
With a stay at Pier 2620 Hotel Fisherman's Wharf, you'll be centrally located in San Francisco, steps from Powell and Market Cable Car Turnaround and within a 10-minute walk of Fishermans Wharf Cable Car Turnaround. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 2854 square feet (265 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 4,171 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Great location and friendly staff
Excellent
8.0
Pros: I liked that we were in walking distance of the wharf and North Shore. A few blocks from the congestion of fisherman's wharf gave us some peace and quiet. We were able to sleep with the window's open without the noise from the streets or groups of people invading our space.
Excellent
8.0
Pros: Super clean
New and very spacious rooms
Excellent
9.4
Pros: The staff was awesome! So attentive and willing to help make our stay better. The concierge called to make sure all of our tour and restaurant plans were taken care of properly. Great job!
Good
7.4
Pros: Location
Excellent
9.1
Pros: The room cleanliness and decor.
Excellent
10.0
Pros: I loves the fresh but edgy rooms.
Mediocre
2.0
Excellent
9.7
Pros: The service, location and amenities were incredible. Very comfy beds! Everything was perfect, except the shower would clogg a bit. Would definetly recommend
Excellent
10.0
Pros: Feels like an adventure since it appears to be on a us ship!
Excellent
10.0
Pros: Clean, renovated, stylish, friendly, with a perfect location. Not a the over priced dirty old hotel usually available for the price in the warf. I did not pick the hotel or we wouldn't have stayed in this area. I was WRONG. They've saved an old hotel from being an awful tourist trap. I was anticipating mushrooms growing on the carpets and paint from the 70's. But it was as clean as a Hampton in or Holiday in express I would usually use during the week for work. Location is at the end of the war so getting in and out of there was easy. It's also at the end of Columbus state getting into little Italy and over to China town were also simple. Again, I did not expect this clean of a room for that close to $200 in this area. Would stay here again if asked to.
Good
6.8
Pros: Wifi quality is to bad for the value hotel
Details
Reviews
Overall 8.6 Excellent
Based on 4,171 reviews
Vibe
9.4
Cleanliness
9.2
Location
9.2
Service
8.6
Breakfast
8.5
Amenities
8.1
Room
7.8
Comfort
6.5
WiFi
6.0
Value for money
4.8
Vibe
9.4
Cleanliness
9.3
Location
8.8
Service
8.7
Breakfast
8.2
Room
7.9
WiFi
4.5
Value for money
4.1
Vibe
9.4
Location
9.3
Cleanliness
9.0
Breakfast
8.3
Service
8.1
Room
7.6
Comfort
6.5
Value for money
4.7
WiFi
4.0
Vibe
9.3
Location
9.2
Service
8.5
Amenities
7.9
Room
7.1
Comfort
6.8
Value for money
5.1
Location
9.2
Service
8.6
Room
7.1
Comfort
6.2
10.0 Excellent
Pros: Great location and friendly staff
Cons: N/A
8.0 Excellent
Pros: I liked that we were in walking distance of the wharf and North Shore. A few blocks from the congestion of fisherman's wharf gave us some peace and quiet. We were able to sleep with the window's open without the noise from the streets or groups of people invading our space.
Cons:
8.0 Excellent
Pros: Super clean
New and very spacious rooms
Cons: Air scent in lobby TOO strong which appears to be overdone these days in many hotel lobbies
9.4 Excellent
Pros: The staff was awesome! So attentive and willing to help make our stay better. The concierge called to make sure all of our tour and restaurant plans were taken care of properly. Great job!
Cons:
7.4 Good
Pros: Location
Cons: Booked and paid extra for king bed, when we checked in there were none available, so still had to pay extra for 2 queens.
9.1 Excellent
Pros: The room cleanliness and decor.
Cons: Customer service-I had requested a 1 bed and they initially gave me a double. So we had to go change rooms. Then at 6am there's was a fire drill so everyone had to evacuate but the issue is that the staff never offered an apology.
10.0 Excellent
Pros: I loves the fresh but edgy rooms.
Cons: Do the valet parking.
2.0 Mediocre
Pros:
Cons: Got to the check in desk and found out there was a hidden fee of $30 for internet and other incidentals. Bait and Switch
9.7 Excellent
Pros: The service, location and amenities were incredible. Very comfy beds! Everything was perfect, except the shower would clogg a bit. Would definetly recommend
Cons:
10.0 Excellent
Pros: Feels like an adventure since it appears to be on a us ship!
Cons:
10.0 Excellent
Pros: Clean, renovated, stylish, friendly, with a perfect location. Not a the over priced dirty old hotel usually available for the price in the warf. I did not pick the hotel or we wouldn't have stayed in this area. I was WRONG. They've saved an old hotel from being an awful tourist trap. I was anticipating mushrooms growing on the carpets and paint from the 70's. But it was as clean as a Hampton in or Holiday in express I would usually use during the week for work. Location is at the end of the war so getting in and out of there was easy. It's also at the end of Columbus state getting into little Italy and over to China town were also simple. Again, I did not expect this clean of a room for that close to $200 in this area. Would stay here again if asked to.
Cons: Charged for waters. Hotel elevator room card reader. In room AC could have worked better, but it was well enough that we didn't bother to complain. Not enough outlets. Though there are charging stations in the room, only 1 next to the bed and the other shut off when the TV was off. Stairwell doors all need new door closers. Bed looked lumpy but slept fine.
6.8 Good
Pros: Wifi quality is to bad for the value hotel
Cons: WIFI, gym facilities
With a stay at Pier 2620 Hotel Fisherman's Wharf, you'll be centrally located in San Francisco, steps from Powell and Market Cable Car Turnaround and within a 10-minute walk of Fishermans Wharf Cable Car Turnaround. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 2854 square feet (265 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
From the moment you first glimpse the crystal chandeliers and velvet armchairs in the grand lobby, the InterContinental® Mark Hopkins San Francisco hotel transports you to a golden, glamorous era. Host your dream wedding in one of two magnificent ballrooms, or unwind in an opulent suite decorated with unique artwork. The hotel restaurant serves the best of California’s contemporary cuisine, while famous city highlights like Union Square and the San Francisco Playhouse are a short stroll away.
Overall 8.6 Excellent
Based on 2,966 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: Historic
Great location
Staff was super friendly and helpful especially the valet
Excellent
8.2
Pros: Staff was considerate and helpful in every way. Food in the Nob Hill Club was excellent. Great views from Top of the Mark.
Excellent
10.0
Pros: The location of this hotel is great with walking access to the waterfront, Union Square, cable cars, and public transport. The staff was excellent and very attentive. The room was everything we wanted, plus a great view. The restaurant had a good selection. The night club was really fun. We would definitely stay here again.
Good
7.7
Pros: Room service was good, bed, pillows & frette Sheets were excellent.
Excellent
9.1
Pros: Great location
Excellent
10.0
Pros: Historic hotel on Nob Hill. Friendly and helpful staff! Comfortable beds. Beautiful suite and view of the city. Able to open windows for fresh air/breeze. Keurig available for morning coffee/tea. Electronic “do not disturb” and intercom for door security. Convenient to Masonic Center concert venue and two cable car lines. Restaurant choices conveniently located in hotel and nearby (2-3 blocks).
OK
5.1
Pros: Nice people.
Good
6.5
Pros: Comfortable room and good location. Noise level was fine despite being on the same street as the cable car.
Excellent
10.0
Pros: Staff, food, room, gym all excellent.
Mediocre
2.0
Pros: I love the facility
Good
7.4
Pros: Location and staff
Excellent
9.4
Pros: A great location and views
Details
Reviews
Overall 8.6 Excellent
Based on 2,966 reviews
Service
8.6
Location
8.4
Room
7.5
Vibe
7.3
Breakfast
7.0
Cleanliness
6.2
Amenities
6.1
WiFi
5.7
Comfort
5.6
Wellness Area
5.4
Value for money
4.4
Location
8.4
Service
8.3
Breakfast
7.0
Room
6.7
Cleanliness
6.2
Amenities
5.6
Comfort
5.2
Value for money
4.6
WiFi
4.1
Service
8.4
Location
8.2
Breakfast
7.0
Room
6.5
Cleanliness
6.4
Vibe
6.3
Amenities
5.8
Comfort
5.6
Value for money
4.1
WiFi
4.0
Location
8.5
Service
7.7
Room
6.7
Vibe
6.5
Comfort
5.7
Amenities
5.6
Value for money
4.5
Service
8.3
Location
8.2
Room
6.8
Vibe
6.6
Cleanliness
6.2
Amenities
5.9
Comfort
5.7
Value for money
4.3
WiFi
3.6
9.7 Excellent
Pros: Historic
Great location
Staff was super friendly and helpful especially the valet
Cons: Noise level in the rooms. Windows do not block out the noise from the streets so you can hear Grace Cathedral bells and the cable cars which is great but also the loud drunks in the middle of the night as well.
8.2 Excellent
Pros: Staff was considerate and helpful in every way. Food in the Nob Hill Club was excellent. Great views from Top of the Mark.
Cons: Furniture in lobby needs cleaning or reupholstering. Looks dated. Bathroom was small and dark. I was there 5 days and one of the elevators was out of service for 3 of those days.
10.0 Excellent
Pros: The location of this hotel is great with walking access to the waterfront, Union Square, cable cars, and public transport. The staff was excellent and very attentive. The room was everything we wanted, plus a great view. The restaurant had a good selection. The night club was really fun. We would definitely stay here again.
Cons:
7.7 Good
Pros: Room service was good, bed, pillows & frette Sheets were excellent.
Cons: Dark bathroom, dated room in general...for the money I prefer the Fairmont.
9.1 Excellent
Pros: Great location
Cons: Parking costs
10.0 Excellent
Pros: Historic hotel on Nob Hill. Friendly and helpful staff! Comfortable beds. Beautiful suite and view of the city. Able to open windows for fresh air/breeze. Keurig available for morning coffee/tea. Electronic “do not disturb” and intercom for door security. Convenient to Masonic Center concert venue and two cable car lines. Restaurant choices conveniently located in hotel and nearby (2-3 blocks).
Cons: Not a big complaint or huge discomfort, but we like to sleep in a cool room but the thermostat would not let us lower temp below 60 degrees.
5.1 OK
Pros: Nice people.
Cons: This place would be great, but it need a renovation. It just looks like it hasn't been kept up in some time. Needs some fresh paint and some updates. It's in an area that not much is going on also
6.5 Good
Pros: Comfortable room and good location. Noise level was fine despite being on the same street as the cable car.
Cons: A bit run down in appearance and small old elevators. Poor customer service upon check. We were given a hard sale to sign up for hotel program upon arrival.
10.0 Excellent
Pros: Staff, food, room, gym all excellent.
Cons: Nothing
2.0 Mediocre
Pros: I love the facility
Cons: Your staff treated my son who booked the property like trash...it was simply unpleasant
7.4 Good
Pros: Location and staff
Cons: Dirty and stained furniture in hallways by rooms
9.4 Excellent
Pros: A great location and views
Cons: A little pricey
From the moment you first glimpse the crystal chandeliers and velvet armchairs in the grand lobby, the InterContinental® Mark Hopkins San Francisco hotel transports you to a golden, glamorous era. Host your dream wedding in one of two magnificent ballrooms, or unwind in an opulent suite decorated with unique artwork. The hotel restaurant serves the best of California’s contemporary cuisine, while famous city highlights like Union Square and the San Francisco Playhouse are a short stroll away.
Travel brilliantly to San Francisco Marriott Union Square. Located adjacent to Union Square, our hotel places guests in the center of it all. Walk to the city's famed cable cars, discover Chinatown, visit Fisherman's Wharf or take a stroll along the Embarcadero. If business brings you to the Bay Area, you'll appreciate our proximity to the Financial District and the Moscone Center. Following a busy day of sightseeing or work, unwind in our well-appointed accommodations, which feature smart technology, plush bedding and expansive views of the city and San Francisco Bay. After a restful night's sleep, fuel up with California cuisine at The Restaurant or boost your energy with a workout in our modern fitness center. Don't miss enjoying small plate fare and craft cocktails at Bin480, our buzzy hotel restaurant, and take advantage of our spectacular 30th floor event space to host a distinctive meeting. Whether it's for work or for play, we look forward to hosting your stay at San Francisco Marriott Union Square.
Overall 8.6 Excellent
Based on 2,203 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great staff, newly remodeled rooms and location was perfect.
Excellent
9.4
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Excellent
10.0
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Excellent
9.6
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Excellent
8.2
Pros: Location and friendly staff
Details
Reviews
Overall 8.6 Excellent
Based on 2,203 reviews
Cleanliness
9.4
Location
9.1
Service
8.5
Room
7.9
Breakfast
6.6
Amenities
6.4
WiFi
4.3
Value for money
3.2
Cleanliness
9.2
Location
9.1
Service
8.2
Room
7.1
Comfort
6.6
Breakfast
6.2
Amenities
6.1
Value for money
3.1
WiFi
3.1
Cleanliness
9.2
Location
9.0
Service
8.6
Room
7.0
Comfort
6.7
Value for money
3.2
WiFi
2.5
Room
7.1
Location
8.8
Room
7.0
10.0 Excellent
Pros: Great staff, newly remodeled rooms and location was perfect.
Cons: Nothing
9.4 Excellent
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Cons: The pillows! They definitely need to invest in new pillows!
10.0 Excellent
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Cons:
9.6 Excellent
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Cons: Other than the mixup on our checkout time- I was happy with my stay overall.
8.2 Excellent
Pros: Location and friendly staff
Cons: Parking fee was extremely expensive and there was no free wifi. For the price, wifi should have been included.
Travel brilliantly to San Francisco Marriott Union Square. Located adjacent to Union Square, our hotel places guests in the center of it all. Walk to the city's famed cable cars, discover Chinatown, visit Fisherman's Wharf or take a stroll along the Embarcadero. If business brings you to the Bay Area, you'll appreciate our proximity to the Financial District and the Moscone Center. Following a busy day of sightseeing or work, unwind in our well-appointed accommodations, which feature smart technology, plush bedding and expansive views of the city and San Francisco Bay. After a restful night's sleep, fuel up with California cuisine at The Restaurant or boost your energy with a workout in our modern fitness center. Don't miss enjoying small plate fare and craft cocktails at Bin480, our buzzy hotel restaurant, and take advantage of our spectacular 30th floor event space to host a distinctive meeting. Whether it's for work or for play, we look forward to hosting your stay at San Francisco Marriott Union Square.
Stylish, comfortable and friendly, Galleria Park Hotel is an urban oasis and the perfect pied-
Overall 8.5 Excellent
Based on 1,459 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: Great location, very helpful and accommodating staff.
Excellent
8.2
Pros: location
Excellent
8.6
Pros: It is a good hotel in a good location. The price I paid was higher for the standard of the hotel.
Excellent
8.2
Pros: Nicely renovated, but clearly an old original building, in a good way. Room is small but comfortable. It's in the middle of downtown, so street noise is loud, but that goes for every hotel in the middle of the city.
Excellent
10.0
Pros: Loved the complimentary wine hour and friendly staff!
Excellent
10.0
Pros: Location was excellent, my room was clean and felt modern even though the rooms were obviously older.
Excellent
9.0
Pros: All of the staff was extremely friendly and helpful. Modern decor, well renovated. Outdoor park area was a nice touch.
Good
6.5
Pros: Clean rooms. Convenient location in downtown San Francisco.
Excellent
8.0
Pros: Quite, clean, comfortable.
Excellent
9.1
Pros: Galleria Park staff were friendly, welcoming, and accomodating. The room was bright, clean, and comfortable.
Details
Reviews
Overall 8.5 Excellent
Based on 1,459 reviews
Location
9.3
WiFi
9.0
Vibe
8.8
Service
8.8
Amenities
7.4
Room
6.8
Breakfast
4.2
Wellness Area
3.2
Location
9.6
Vibe
8.5
Service
8.4
Amenities
7.2
Room
6.0
Comfort
4.8
Breakfast
4.5
Location
9.2
Service
8.5
Amenities
7.2
Room
5.9
Comfort
4.4
Breakfast
3.6
Location
9.3
Service
9.0
Vibe
8.1
Amenities
7.4
Room
6.3
Comfort
4.7
Location
9.3
Service
8.7
Vibe
8.4
Amenities
7.0
Room
5.7
Comfort
4.3
9.7 Excellent
Pros: Great location, very helpful and accommodating staff.
Cons: The room was a little on the small side for the price.
8.2 Excellent
Pros: location
Cons: breakfast
8.6 Excellent
Pros: It is a good hotel in a good location. The price I paid was higher for the standard of the hotel.
Cons: Staff
8.2 Excellent
Pros: Nicely renovated, but clearly an old original building, in a good way. Room is small but comfortable. It's in the middle of downtown, so street noise is loud, but that goes for every hotel in the middle of the city.
Cons:
10.0 Excellent
Pros: Loved the complimentary wine hour and friendly staff!
Cons:
10.0 Excellent
Pros: Location was excellent, my room was clean and felt modern even though the rooms were obviously older.
Cons:
9.0 Excellent
Pros: All of the staff was extremely friendly and helpful. Modern decor, well renovated. Outdoor park area was a nice touch.
Cons: Room was small. Space was tight. Since it was just me, this wasn't a problem.
6.5 Good
Pros: Clean rooms. Convenient location in downtown San Francisco.
Cons: The hotel presents itself to be a resort facility and charges accordingly including a resort fee but there are few if any resort features to it. There is no pool or hot tub no view of any sort except going outside, no breakfast available. The rooms are small and it shows that they have been carved out of an old apartment (or office) complex. They have expresso machines in the rooms in place of coffee makers we found them difficult to get them to work.
8.0 Excellent
Pros: Quite, clean, comfortable.
Cons: Charged sales tax for honor bar when we never used the honor bar.
9.1 Excellent
Pros: Galleria Park staff were friendly, welcoming, and accomodating. The room was bright, clean, and comfortable.
Cons: The staff did get a little frazzled at the front desk with the large volume of guests for the weekend. There was only one HDMI cable available for the entire hotel and it was taken for the duration of my stay.
Stylish, comfortable and friendly, Galleria Park Hotel is an urban oasis and the perfect pied-
We are a contemporary hotel with 202 guestrooms and this allows us to offer a very personal experience. Our location in the SOMA District is also home to a variety of shops, businesses, restaurants, and nightlife, as well as walking distance to Chinatown and Union Square. The Powell Street BART station is just around the corner and the trolley cars are right on Market Street. A daily Amenity fee of $22 (plus tax) will be collected at the property.
Overall 8.3 Excellent
Based on 2,366 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Front desk personnel and bell service were exceptionally helpful.
Rooms were nicely appointed - largest TV I've ever had in a hotel room.
Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
Good
7.1
Pros: Close to everything in Union Square, clean and nice-looking inside.
Excellent
8.8
Pros: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious!
I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.
Excellent
10.0
Pros: Had a great time friendly staff great restaurant
Excellent
8.5
Pros: The location was great and my room was quiet.
OK
5.4
Excellent
10.0
Pros: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.
Excellent
9.1
Pros: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.
Excellent
8.0
Pros: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.
Good
6.8
Pros: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.
Excellent
9.6
Pros: The Palomar was clean, quiet and comfortable and in a great location.
Excellent
10.0
Pros: The service at the San Francisco Palomar was excellent. The front desk staff and doormen deserve top marks. They were helpful in every circumstance from procuring a taxi to giving directions or making suggestions regarding nearby attractions and walking distances. The hotel was clean, the restaurant was superb....fantastic breakfast! And the wait staff was superior. We would stay here again in a heartbeat and look forward to that happening in the near future. Hats off to the Palomar staff!!!!!!!
Details
Reviews
Overall 8.3 Excellent
Based on 2,366 reviews
Location
9.2
Cleanliness
8.3
Service
8.2
WiFi
7.9
Room
7.2
Comfort
6.3
Value for money
4.6
Breakfast
4.3
Location
9.1
Service
8.1
Bar and Beverages
7.4
Room
6.6
Comfort
5.8
Value for money
4.4
Breakfast
4.1
Location
8.9
Service
8.1
Room
6.9
Comfort
6.1
Breakfast
4.5
Value for money
4.4
Location
9.3
Service
8.3
Cleanliness
8.3
Vibe
7.6
Room
6.6
Location
9.2
Service
7.9
Bar and Beverages
7.5
Cleanliness
7.5
Vibe
7.5
Room
6.5
Comfort
6.1
Value for money
4.1
10.0 Excellent
Pros: Front desk personnel and bell service were exceptionally helpful.
Rooms were nicely appointed - largest TV I've ever had in a hotel room.
Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
Cons:
7.1 Good
Pros: Close to everything in Union Square, clean and nice-looking inside.
Cons: ...but that translates to a little over $300 a night, which isn't really worth it. Avoid it during the conventions in town.
8.8 Excellent
Pros: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious!
I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.
Cons: Mixed message on parking After speaking with associates on two separate occasions.
Then the confusion in the garage, mind you I thought I lost my ticket to return however I unpacked it when I arrived back home this evening. There was a problem between the hand written sign in log from the valet and the printed report from the front desk and the hotel's portion of valet claim check system also did not work. I retrieved my vehicle because I brought the only two matching keys and I have matching handmade key chains attached.
Breakfast table with two nice chairs rather than a rolling office chair. That was weird. But it was also SF PRIDE weekend so who cares!
10.0 Excellent
Pros: Had a great time friendly staff great restaurant
Cons: That nobody answered the phone at the restaurant for me to make a reservation fri night
8.5 Excellent
Pros: The location was great and my room was quiet.
Cons: There was a bit of mildew odor in the bathroom. If not for that I would have given an excellent rating, instead of good, for my stay.
5.4 OK
Pros:
Cons: Windows face directly into office building just 10ft away. People in the office can see directly into your room
10.0 Excellent
Pros: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.
Cons: Though the bed was very comfortable, it was a bit squeaky. Also, being on Market street means that there is a bit of noise but it's not excessive.
9.1 Excellent
Pros: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.
Cons: Need a coffee maker in room. Not a deal breaker though of course.
8.0 Excellent
Pros: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.
Cons:
6.8 Good
Pros: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.
Cons: Being stuck next to an ice machine at 2 am
9.6 Excellent
Pros: The Palomar was clean, quiet and comfortable and in a great location.
Cons: The woman working in the evening checking in guests needs more training. Either that or maybe she was having a bad night.
10.0 Excellent
Pros: The service at the San Francisco Palomar was excellent. The front desk staff and doormen deserve top marks. They were helpful in every circumstance from procuring a taxi to giving directions or making suggestions regarding nearby attractions and walking distances. The hotel was clean, the restaurant was superb....fantastic breakfast! And the wait staff was superior. We would stay here again in a heartbeat and look forward to that happening in the near future. Hats off to the Palomar staff!!!!!!!
Cons:
We are a contemporary hotel with 202 guestrooms and this allows us to offer a very personal experience. Our location in the SOMA District is also home to a variety of shops, businesses, restaurants, and nightlife, as well as walking distance to Chinatown and Union Square. The Powell Street BART station is just around the corner and the trolley cars are right on Market Street. A daily Amenity fee of $22 (plus tax) will be collected at the property.
With a stay at Hotel Carlton, a Joie de Vivre Boutique Hotel, you'll be centrally located in San Francisco, within a 10-minute drive of Lombard Street and Asian Art Museum of San Francisco. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 750 square feet (70 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 2,302 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.3
Pros: clean
Excellent
8.2
Pros: The hotel was a better standar than I was expecting. The lobby was clean & fairly modern. The room was reasonably large and had good amenities.
Excellent
9.1
Pros: I was impressed by the staff when they offered to valet the car up early, since we had to leave at 5:30am. I found the room very comfortable, but my husband had issues. He could not cool himself down; the ceiling fan had been disabled, the window would not open, and the ac was either difficult or non functioning (probably difficult). He could not sleep and blamed the hardness of the bed. I slept fine and have no complaints
Excellent
9.3
Pros: Super nice and playful front desk staff. I happened to mention it was my boyfriends birthday and the concierge offered to fill the room with balloons and a free bottle of wine! And they set it up as a surprise for when we got back from dinner!
The car service was excellent, the decor was really nice- Indian type theme but clean and chic!
Organic coffee and tea in the room, shampoo conditioner and shower gel in dispensers instead of minis to be more Eco friendly!
I couldn't have been happier with our stay.
Excellent
10.0
Pros: Great location and value for the money. Morrocan decor, very clean and comfortable.
Good
7.7
Pros: Chic style
Good
7.1
Pros: Staff are very friendly and enthusiastic. Price is OK
Excellent
10.0
Pros: The room was clean and comfortable. The staff was great. I stayed in San Francisco numerous times and for the price this hotel was a great stay/great deal. Would recommend.
Excellent
8.6
Pros: The hotel itself is attractive.
A boutique hotel with a great lobby, warm staff and cute charming rooms.
The bathroom was nice.
Our superior king room had a walk-in closet with two entrances.
The room had a dimmer for the main ceiling light above the bed.
It's a short walk to some nice bars.
Union Square is about a 10 minute walk.
The price is great for the quality of our stay, especially giving the going rates on much of the city.
Details
Reviews
Overall 8.2 Excellent
Based on 2,302 reviews
Bar and Beverages
9.4
Cleanliness
9.2
Service
9.0
Location
8.3
Vibe
8.1
Breakfast
7.5
WiFi
6.7
Room
6.6
Wellness Area
0.0
Bar and Beverages
9.3
Cleanliness
9.3
Service
9.3
Location
8.6
Room
7.2
Breakfast
7.1
Comfort
5.6
Cleanliness
9.0
Service
9.0
Location
8.2
Vibe
8.0
Food
7.3
Room
6.2
Comfort
5.0
Cleanliness
9.0
Service
9.0
Location
8.4
Vibe
7.7
Room
6.1
Comfort
5.1
Cleanliness
9.3
Service
9.2
Location
8.1
Vibe
7.4
Room
6.1
Comfort
5.0
6.3 Good
Pros: clean
Cons: (1) Rooms at lower levels are noisy from the people in the street. (2) It had no parking counter to what advertised. They push on you a mandatory valet at approximately $40/day. (3) Internet is free for 20 min a day. Nevertheless, when you use it, at their business center, they have a slow mode option you do not know of. You find out at the check out that the default option, you thought was free for 20 min, is the fast option that cost approximately $1/min. (3) The streets in front of the hotel are full with homeless people who use the sidewalks like sleeping quarters and restrooms. For the rest, it was peachy.
8.2 Excellent
Pros: The hotel was a better standar than I was expecting. The lobby was clean & fairly modern. The room was reasonably large and had good amenities.
Cons: The bathroom was very small & felt a little cramped. There was no free parking but this is to be expected in a city.
9.1 Excellent
Pros: I was impressed by the staff when they offered to valet the car up early, since we had to leave at 5:30am. I found the room very comfortable, but my husband had issues. He could not cool himself down; the ceiling fan had been disabled, the window would not open, and the ac was either difficult or non functioning (probably difficult). He could not sleep and blamed the hardness of the bed. I slept fine and have no complaints
Cons:
9.3 Excellent
Pros: Super nice and playful front desk staff. I happened to mention it was my boyfriends birthday and the concierge offered to fill the room with balloons and a free bottle of wine! And they set it up as a surprise for when we got back from dinner!
The car service was excellent, the decor was really nice- Indian type theme but clean and chic!
Organic coffee and tea in the room, shampoo conditioner and shower gel in dispensers instead of minis to be more Eco friendly!
I couldn't have been happier with our stay.
Cons: I didn't like the price, but that's to be expected in San Francisco! The building is old so the walls seems paper thin to outside noise, but not really from room to room, so didn't mind the sound of cars and people walking.
10.0 Excellent
Pros: Great location and value for the money. Morrocan decor, very clean and comfortable.
Cons:
7.7 Good
Pros: Chic style
Cons: The heater didn't really do much, the room was cold and it was a pain to get out of the blanket. And, there was so much hollering from the street front.
7.1 Good
Pros: Staff are very friendly and enthusiastic. Price is OK
Cons: Rooms are very small and the neighborhood is not safe.
10.0 Excellent
Pros: The room was clean and comfortable. The staff was great. I stayed in San Francisco numerous times and for the price this hotel was a great stay/great deal. Would recommend.
Cons: When we arrived the room felt cold to us. We are from a much warmer climate than SF. Turned on the heater and didn't heat up. Called the front desk and was told the heat in the building was on a timer...comes on at 9pm (it's a radiator). They offered to send up a space heater.Within minutes we had a space heater. Problem solved. Great staff and super friendly.
8.6 Excellent
Pros: The hotel itself is attractive.
A boutique hotel with a great lobby, warm staff and cute charming rooms.
The bathroom was nice.
Our superior king room had a walk-in closet with two entrances.
The room had a dimmer for the main ceiling light above the bed.
It's a short walk to some nice bars.
Union Square is about a 10 minute walk.
The price is great for the quality of our stay, especially giving the going rates on much of the city.
Cons: The floor of the bathtub was slippery, so I had to be very mindful when showering.
There is however a short rail / bar along the shower wall that came in handy when stepping into the bathtub.
Like many buildings in SF, it's an old building and the walls are a bit thin. You occasionally hear sounds through the walls (i.e. steps, hallway chatter, clunks of objects moving through the hallways), but nothing out of the ordinary.
With a stay at Hotel Carlton, a Joie de Vivre Boutique Hotel, you'll be centrally located in San Francisco, within a 10-minute drive of Lombard Street and Asian Art Museum of San Francisco. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 750 square feet (70 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
San Francisco is famous for its rich culture and diverse neighborhoods, not to mention it's one of the most vibrant, eclectic and exhilarating cities in the country. From the hills of Chinatown and North Beach to its sweeping bridges, which you can explore on foot, bike or double-decker tour bus, there's no doubt that you will be able keep yourself entertained for weeks at a time. Located just one block from Union Square, in the epicenter of the city's best shopping, dining and entertainment venues. The hotel is also walking distance to China Town, North Beach, the Financial District and Moscone Center. Just a half a block away is the famous Powell Street cable car line, where you can catch a ride to top San Francisco attractions such as Fisherman's Wharf and Alcatraz. Union Square's plaza is just steps away, known for its local music and art shows. Dine at the city's most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city's countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city's notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at Cartwright Hotel Union Square, located in the heart of one of the world's most vibrant cities. Apart from its excellent location and quintessential San Francisco charm, The Cartwright Hotel - Union Square, BW Premier Collection® offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer.
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Overall 8.2 Excellent
Based on 1,454 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
8.0
Pros: Staff was friendly and location is good
Excellent
10.0
Pros: Staff was Awesome, room clean and beds comfortable with lots of pillows
Excellent
10.0
Pros: The hotel was a great place to stay for a reasonable price. The location was outstanding. I'm on two canes and was able to walk to entertainment, bars, Union Square for tours, etc. All within two blocks. The room was small, but adequate (do you go to San Francisco to stay in your room??) and clean. The staff were VERY friendly and helpful. We will return!
Excellent
8.2
Pros: The location was fantastic!
The room was small but clean and comfortable.
The hotel was lovely and all but one of the staff members were very friendly and helpful.
Mediocre
3.1
Pros: Good location.
Excellent
10.0
Pros: The staff was extremely helpful. They offered suggestions for places to eat and visit during our short stay. The hotel also had an oldtimey feel to it and the service just enhanced its character even more.
Good
6.8
Pros: Great price, great location, and very convenient with free wifi.
Excellent
8.8
Pros: Kevin gave the best advice for sightseeing and transportation.
Good
7.7
OK
5.7
Good
6.2
Pros: Cute decor
Excellent
8.0
Pros: Loved the old charm of the hotel- the staff was extremely welcoming and very nice. The location was great- we could walk to most places we wanted to go or just catch the trolley. Also has a 7eleven convenient store and a walgreens across the street which was nice to grab quick snacks or water for night or morning. Good find! Would definitely come back for the price- we enjoy the city and like spending more on doing things while traveling rather than a place to sleep- so it was a win win for us!
_54635341_Front_Exterior_Long_477x720_P-image.jpg?width=330&height=170&xhint=223&yhint=607&crop=true)
Details
Reviews
Overall 8.2 Excellent
Based on 1,454 reviews
Location
9.4
Cleanliness
9.3
WiFi
9.1
Service
9.0
Room
6.5
Comfort
3.5
Breakfast
3.4
Bar and Beverages
2.2
Cleanliness
9.4
Location
9.4
Service
8.9
Room
6.1
Breakfast
3.7
Comfort
3.2
Location
9.6
Service
9.2
Room
5.5
Comfort
3.6
Location
9.1
Service
8.9
Value for money
6.8
Vibe
6.4
Room
5.7
Comfort
3.6
Location
9.5
Room
5.6
Comfort
3.7
8.0 Excellent
Pros: Staff was friendly and location is good
Cons: Parking is a block away, up a large hill, and very inconvenient.
10.0 Excellent
Pros: Staff was Awesome, room clean and beds comfortable with lots of pillows
Cons:
10.0 Excellent
Pros: The hotel was a great place to stay for a reasonable price. The location was outstanding. I'm on two canes and was able to walk to entertainment, bars, Union Square for tours, etc. All within two blocks. The room was small, but adequate (do you go to San Francisco to stay in your room??) and clean. The staff were VERY friendly and helpful. We will return!
Cons: Nothing
8.2 Excellent
Pros: The location was fantastic!
The room was small but clean and comfortable.
The hotel was lovely and all but one of the staff members were very friendly and helpful.
Cons: We valet parked the car because we were not familiar with the city and thought that would be easier. $40.00/night seemed pretty steep for that service.
3.1 Mediocre
Pros: Good location.
Cons: Staff seemed untrained, and just plain lazy. Every time we walked in we would find the desk person sitting in the lobby with their feet up. They were nice it was just all around strange behavior.
10.0 Excellent
Pros: The staff was extremely helpful. They offered suggestions for places to eat and visit during our short stay. The hotel also had an oldtimey feel to it and the service just enhanced its character even more.
Cons:
6.8 Good
Pros: Great price, great location, and very convenient with free wifi.
Cons: No ac, small beds, and no space to put bags
8.8 Excellent
Pros: Kevin gave the best advice for sightseeing and transportation.
Cons:
7.7 Good
Pros:
Cons: T
5.7 OK
Pros:
Cons: Could not cool down the room.
6.2 Good
Pros: Cute decor
Cons: Beds very uncomfortable, front desk staff unfriendly, highly priced for value
8.0 Excellent
Pros: Loved the old charm of the hotel- the staff was extremely welcoming and very nice. The location was great- we could walk to most places we wanted to go or just catch the trolley. Also has a 7eleven convenient store and a walgreens across the street which was nice to grab quick snacks or water for night or morning. Good find! Would definitely come back for the price- we enjoy the city and like spending more on doing things while traveling rather than a place to sleep- so it was a win win for us!
Cons: The size of the room was a bit small- and the bathroom counter space was limited- but it was to be expected from an older building, didn't bother us much. I wish the hotel would advertise and tell guests before booking that dogs are welcome- we didn't know that till we arrived to the hotel and saw a sign and we would of l
San Francisco is famous for its rich culture and diverse neighborhoods, not to mention it's one of the most vibrant, eclectic and exhilarating cities in the country. From the hills of Chinatown and North Beach to its sweeping bridges, which you can explore on foot, bike or double-decker tour bus, there's no doubt that you will be able keep yourself entertained for weeks at a time. Located just one block from Union Square, in the epicenter of the city's best shopping, dining and entertainment venues. The hotel is also walking distance to China Town, North Beach, the Financial District and Moscone Center. Just a half a block away is the famous Powell Street cable car line, where you can catch a ride to top San Francisco attractions such as Fisherman's Wharf and Alcatraz. Union Square's plaza is just steps away, known for its local music and art shows. Dine at the city's most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city's countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city's notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at Cartwright Hotel Union Square, located in the heart of one of the world's most vibrant cities. Apart from its excellent location and quintessential San Francisco charm, The Cartwright Hotel - Union Square, BW Premier Collection® offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer.
We are conveniently located in the South of Market district, with premier shopping, dining, and attractions surrounding us. A short walk will take you to scenic cable car trips to Chinatown, Fisherman’s Wharf, the Ferry Building, and Union Square. Plan within our 23,000 square feet of contemporary function space. Whether your stay is for work or leisure, we want to help you feel your best. Detoxify in our Fitness Center or savor MaSo’s abundance of delicious offerings in your own room. For clarity and wellbeing, our hotel offers floor-to-ceiling windows in chic, non-smoking guest rooms and suites, with sweeping views of the picturesque city. Enjoy a pillow-top bed, a sleek bathroom, a flat screen TV, and High Speed Internet Access.
Overall 8.1 Excellent
Based on 4,874 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.7
Pros: Comfortable and clean. Good location
Excellent
8.0
Pros: Comfortable room and on-sire dining. Catered lunches were good and portions large.
Good
7.7
Pros: Location. Proximity to public transportation.
OK
5.1
Pros: location
OK
5.4
Excellent
9.4
Pros: Location staff and cleanliness
Excellent
8.2
Excellent
9.7
Pros: Great location
Mediocre
3.7
OK
4.5
Pros: Location was nice for exploring the city. Room was clean/comfortable.
Good
7.7
Pros: Location was great. Room was quiet and comfortable
Excellent
10.0
Pros: We had a view even from the 9th floor. Very clean and cozy. Staff was really kind.
Details
Reviews
Overall 8.1 Excellent
Based on 4,874 reviews
Location
9.2
Cleanliness
8.0
Breakfast
7.5
Room
7.3
Comfort
7.3
Service
7.1
Vibe
6.1
Bar and Beverages
5.7
WiFi
5.7
Food
5.3
Value for money
4.0
Location
9.2
Service
7.4
Breakfast
7.1
Room
6.9
Vibe
5.4
Food
5.1
WiFi
4.2
Value for money
4.0
Location
9.1
Breakfast
7.1
Room
7.1
Service
6.8
Vibe
5.7
Food
5.0
Value for money
4.0
WiFi
3.5
Location
9.2
Comfort
7.4
Service
7.0
Room
6.7
Value for money
3.8
WiFi
3.5
Location
9.4
Service
7.0
Comfort
6.8
Room
5.9
Food
4.8
Value for money
4.6
7.7 Good
Pros: Comfortable and clean. Good location
Cons: No room service
8.0 Excellent
Pros: Comfortable room and on-sire dining. Catered lunches were good and portions large.
Cons: Resort fee was extravagant. Hotels that cater to business/conferences need to provide free wi-fi. It's the 21st. century.
7.7 Good
Pros: Location. Proximity to public transportation.
Cons: Doors, fixtures show age, wear and tear. Facilities fee (which I assume were adjusted for SPG Platinum members)
5.1 OK
Pros: location
Cons: - Pressured toliet caused loud, frequent rattling sounding like a fire alarm in the middle of the night. I told management and they don't/couldn't fix it .
- $38 per night "resort fee" for no real services. A true rip off.
5.4 OK
Pros:
Cons: The room they put us in was very small. There was no refrigerator, no microwave, nothing that would make the stay comfortable or say luxury. Plus the parking cost and facilities fees are ridiculously high.
9.4 Excellent
Pros: Location staff and cleanliness
Cons: No room service or mini bar
8.2 Excellent
Pros:
Cons: You had to pay for WiFi and the restaurant had a very limited menu.
9.7 Excellent
Pros: Great location
Cons: Restaurant can be improved, i. e. choice & prices slightly too high
3.7 Mediocre
Pros:
Cons: Poor accommodations. Rude staff.
4.5 OK
Pros: Location was nice for exploring the city. Room was clean/comfortable.
Cons: NO INTERNET at this hotel... In the modern age, it's ridiculous that wifi/high speed internet is not included in the cost of the hotel when you purchase ahead of time. On top of that, I asked about wifi when I was checking in, and the lady told me we could get internet with an OPTIONAL ~$35 PER night fee, that included internet and other services like bike rentals. We didn't want to spend this, so it made sense that I couldn't connect to any wifi from my hotel room. When I checked out, they said they had charged us for the fee, and that it was required, despite the fact that we'd never connected to the internet. Outrageous that this wasn't just in the price of the hotel from the getgo... Don't bother with this place until they get with the modern age.
7.7 Good
Pros: Location was great. Room was quiet and comfortable
Cons: They didn’t have room service. If you want to order food to your room, you have to physically go to the restaurant and order in person and wait for your food. You are not able to call it in for take out or delivery. This is a big let down and waste of time
10.0 Excellent
Pros: We had a view even from the 9th floor. Very clean and cozy. Staff was really kind.
Cons: No mini fridge :(
We are conveniently located in the South of Market district, with premier shopping, dining, and attractions surrounding us. A short walk will take you to scenic cable car trips to Chinatown, Fisherman’s Wharf, the Ferry Building, and Union Square. Plan within our 23,000 square feet of contemporary function space. Whether your stay is for work or leisure, we want to help you feel your best. Detoxify in our Fitness Center or savor MaSo’s abundance of delicious offerings in your own room. For clarity and wellbeing, our hotel offers floor-to-ceiling windows in chic, non-smoking guest rooms and suites, with sweeping views of the picturesque city. Enjoy a pillow-top bed, a sleek bathroom, a flat screen TV, and High Speed Internet Access.
At the intersection of experience, escape, access & innovation.
The newly redesigned Stanford Court introduces a renegade take on a San Francisco classic – still offering that perfect blend of escape and access. Our location atop the prized Nob Hill offers spectacular views, the city's three cable car lines, and is conveniently just blocks from Union Square. Our newly redesigned guest rooms are equal parts inspiring and relaxing, offering a true respite after a supercharged day of exploring the city. Our revamped restaurant & bar is the optimal spot to kick back with specialty cocktails, spirits, and craft ales from our partners at Seven Stills Brewery & Distillery.
Overall 8.1 Excellent
Based on 3,894 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
4.5
Pros: location
Excellent
9.4
Pros: Very helpful staff.
Good
7.1
Pros: The room size, hotel location, and hotel bar.
Excellent
9.7
Pros: Window view was loud but nice, room was clean and service was very good. Nice location. Jeffery was a great bartender showing professionalism with an intoxicated female needing assistance at the bar
Excellent
8.0
Pros: Stanford Court hotel was in a terrific location. Cable car intersection right out the front door was super cool. The lobby and bar were upscale and clean. I would recommend this hotel to anyone looking for a boutique hotel in San fransisco.
OK
5.7
Pros: Location
Excellent
10.0
Pros: The location and our room size
OK
5.7
Excellent
10.0
Pros: GREAT CUSTOMER SERVICE, EVERYONE IN THE LOBBY WAS VERY HELPFUL AND KIND. HOTEL WAS CLEAN, AND PROVIDES A FRESH SMELL AS YOU WALK IN. I LOVED THE WATER BOTTLES TO GET PURIFIED WATER AS YOU WALK IN OR LEAVE.
Excellent
8.5
Pros: The room was great and the bedding was fantastic. The staff was great, very helpful. Location was ideal.
Excellent
10.0
Pros: Beautiful hotel! Friendly staff, clean rooms, super comfy beds, great shower/bathroom set up! Would stay here every time I came to SF!
Excellent
8.0
Pros: I liked the lady at check in helping resolve an issue with billing.
Details
Reviews
Overall 8.1 Excellent
Based on 3,894 reviews
Location
8.7
Wellness Area
8.6
WiFi
7.9
Room
7.6
Cleanliness
7.5
Service
7.4
Bar and Beverages
6.0
Amenities
5.4
Breakfast
4.7
Value for money
4.6
Food
4.6
Location
8.5
Service
7.6
Comfort
7.5
Room
7.5
Cleanliness
7.2
WiFi
6.6
Vibe
6.2
Bar and Beverages
5.7
Amenities
5.1
Breakfast
4.7
Value for money
4.5
Food
4.5
Location
8.9
Wellness Area
8.5
Service
7.3
Cleanliness
6.8
Comfort
6.7
Room
6.5
Vibe
6.3
WiFi
6.2
Amenities
5.1
Breakfast
4.8
Food
4.5
Value for money
4.1
Wellness Area
8.6
Location
8.6
Cleanliness
7.6
Service
7.2
Room
7.0
Vibe
5.9
Bar and Beverages
5.9
Amenities
5.1
Breakfast
4.8
Value for money
4.8
Food
4.7
Location
8.7
Service
7.5
Comfort
7.2
Room
7.1
Amenities
5.9
Value for money
4.6
Breakfast
4.5
Food
4.2
4.5 OK
Pros: location
Cons: the price related to the poor quality
9.4 Excellent
Pros: Very helpful staff.
Cons: Under renovations
7.1 Good
Pros: The room size, hotel location, and hotel bar.
Cons: Confusing layout, couldnt easily located the front desk for check in (temp location due to redecorating.) Also, booked a king, was given a queen with a "better/more expensive view" not cleared with us before. It was too late to change rooms when that was offered.
9.7 Excellent
Pros: Window view was loud but nice, room was clean and service was very good. Nice location. Jeffery was a great bartender showing professionalism with an intoxicated female needing assistance at the bar
Cons: Urban tax fee is a shady charge that was not explained at check in, The fee is for bike rental and internet, yet the Wi fi was listed as free and you would be insane to ride a bike down the hills. I had to argue to get it removed.
8.0 Excellent
Pros: Stanford Court hotel was in a terrific location. Cable car intersection right out the front door was super cool. The lobby and bar were upscale and clean. I would recommend this hotel to anyone looking for a boutique hotel in San fransisco.
Cons: The room size was a little small for the money, and you could hear everything from the hallway and surrounding rooms.
5.7 OK
Pros: Location
Cons: Mandatory "urban bundle fee" of $20+ per night, even if you don't use or want the services. Housekeeping was bad -- there was a half full highball glass in the hallway outside our room for our entire stay. When we arrived on a December evening the room temperature was set to 54 degrees with cold air blasting in. Overall not a friendly or welcoming environment, unfortunately.
10.0 Excellent
Pros: The location and our room size
Cons: No complaints
5.7 OK
Pros:
Cons: Construction was very inconvenient will definitely not come back until it's completely remodeled.
10.0 Excellent
Pros: GREAT CUSTOMER SERVICE, EVERYONE IN THE LOBBY WAS VERY HELPFUL AND KIND. HOTEL WAS CLEAN, AND PROVIDES A FRESH SMELL AS YOU WALK IN. I LOVED THE WATER BOTTLES TO GET PURIFIED WATER AS YOU WALK IN OR LEAVE.
Cons:
8.5 Excellent
Pros: The room was great and the bedding was fantastic. The staff was great, very helpful. Location was ideal.
Cons: Since we were there during the renovation, there were no shops, etc. They had shampooed the carpet in the halls the day we arrived and there remained a wet rug smell throughout our stay.
10.0 Excellent
Pros: Beautiful hotel! Friendly staff, clean rooms, super comfy beds, great shower/bathroom set up! Would stay here every time I came to SF!
Cons:
8.0 Excellent
Pros: I liked the lady at check in helping resolve an issue with billing.
Cons: Somehow, the hotel reservations people decided I should pay for an extra night when I had cancelled that night the previous week. The lady at check in was very helpful and was able to resolve the issue, but I was disappointed I had the issue in the first place. It was not clear to me why this happened.
The room was nice - but quite expensive in my opinion.
At the intersection of experience, escape, access & innovation.
The newly redesigned Stanford Court introduces a renegade take on a San Francisco classic – still offering that perfect blend of escape and access. Our location atop the prized Nob Hill offers spectacular views, the city's three cable car lines, and is conveniently just blocks from Union Square. Our newly redesigned guest rooms are equal parts inspiring and relaxing, offering a true respite after a supercharged day of exploring the city. Our revamped restaurant & bar is the optimal spot to kick back with specialty cocktails, spirits, and craft ales from our partners at Seven Stills Brewery & Distillery.
Overall 8.0 Excellent
Based on 9,017 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.5
Good
6.5
Pros: Clean, decent amenities. Staff was friendly
Good
6.5
Pros: The room was clean and modern and quiet
Good
6.0
Pros: The hotel was clean and upgraded.
Excellent
10.0
Pros: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes.
It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
OK
5.1
OK
4.0
Pros: Location
Excellent
8.0
OK
5.4
Pros: Location
Excellent
8.2
Pros: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.
Excellent
9.1
Pros: Clean luxurious room
Good
7.7
Details
Reviews
Overall 8.0 Excellent
Based on 9,017 reviews
Wellness Area
9.1
Bar and Beverages
8.7
Location
8.6
Pool
7.5
Cleanliness
7.1
Room
6.9
Service
6.6
Vibe
6.2
Food
6.2
Amenities
6.1
WiFi
5.7
Breakfast
5.1
Comfort
5.1
Value for money
3.3
Wellness Area
9.3
Bar and Beverages
8.9
Location
8.6
Pool
7.4
Cleanliness
7.2
Service
6.7
Room
6.3
Amenities
6.2
Vibe
5.4
Breakfast
4.8
WiFi
4.7
Comfort
4.6
Value for money
3.6
Location
9.2
Cleanliness
6.9
Service
6.4
Room
6.1
Food
6.0
Comfort
5.7
Amenities
5.7
Vibe
5.3
Breakfast
5.1
WiFi
4.2
Value for money
3.7
Bar and Beverages
8.9
Location
8.8
Cleanliness
7.1
Service
7.0
Room
6.4
Amenities
6.3
Food
6.3
Comfort
5.5
Breakfast
5.2
Vibe
5.1
WiFi
3.8
Value for money
3.5
Location
8.7
Cleanliness
6.8
Service
6.7
Room
6.2
Amenities
6.0
Food
5.8
Vibe
5.5
Comfort
4.7
Value for money
3.4
6.5 Good
Pros:
Cons: Five minutes upon entering our room , there was another couple who entered. Apparently , the front desk assigned the same room and key card to different guests. After 15 minutes a guard came , checked the situation and assured me that everything was taken cared off.
We went out to have dinner but when we came back we couldn't enter our room . I checked with the front desk and said the key card was de activated. We were never informed of such
6.5 Good
Pros: Clean, decent amenities. Staff was friendly
Cons: Arrived early before check in. Said I would get a text when room was ready. 3 hrs later I walk up to desk and my room had been ready for over 2 hrs. When I asked about my text they just said "sorry about that". I kinda thought it was a weak response. Then I get a text asking for feedback so far and I relay the check in issue and the horrible pillows we had and again I just get "sorry" with out any offer to make it better.
6.5 Good
Pros: The room was clean and modern and quiet
Cons: The A.C. Barely worked the room was at 75 when we walked in and barely goth to 69 by 3am. The bathroom doors didn't close all the way and the lock didn't work, no vent fan.
6.0 Good
Pros: The hotel was clean and upgraded.
Cons: The A/C in my room was broken and it took about 3 hours for someone to come in and fix it. The room was stuffy and hot. We left to go get a bite to eat and returned to find out that they had not fixed it nor were we getting another room. Just off of the staff interaction I most likely would not return.
10.0 Excellent
Pros: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes.
It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
Cons:
5.1 OK
Pros:
Cons: I booked a double room but was given a single.
4.0 OK
Pros: Location
Cons: Air temperature is controlled by the front desk. You will need to call them to adjust (really, are we in the 1970s???)-unbelievable).
The air condition smelled like mildew and gave me a headache the following day. My roommate kept coughing the whole night which we suspect was due to the mildew coming out of the A/C vent.
Bathroom floor was not cleaned. Found gross hair (and other too gross to mention) on the floor. Corners underneath the sink have dust balls. the bathroom toilet plastic seat was burned that it looked like you poured acid on it. I cannot believe they have not replaced it. The electric plug in the bathroom is not secured and about to fall off, the hair dryer would not turn on because of the faulty plug. (Again, really????)
So disappointing as when I think of Hilton, I think safe, clean and decent...not the SF union square.
Front desk was very unfriendly. No welcome or "enjoy your stay" greeting. He couldn't find our reservation. When I showed him the confirmation number, he gave me the look and said "oh that's hotel.com's"...whatever that meant. As if he was treating us 3rd class as we had not booked it directly with them. After a few minutes, he finally found our reservation. Again, very unpleasant.
8.0 Excellent
Pros:
Cons: The funnels of it all great people great staff and an all around great time with everything that was offered to me that's all
5.4 OK
Pros: Location
Cons: Old room, not very clean, no fridge or frigobar in the room, old carpet, smell old
8.2 Excellent
Pros: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.
Cons: I landed, completely sleep deprived, at what my body thought was 1am. Maybe that's why I had such an adverse reaction to a very lively bar whose sounds echoed through the entire lobby. In fact, it seemed to take up the entire lobby as it spilled into seating that i had to walk through to get to registration. I could hardly hear the staff member trying to check me in.
9.1 Excellent
Pros: Clean luxurious room
Cons: Lobby gets a bit busy as it has bar area open for all to use
Room was not checked and had a few teething issues, but quickly resolved
7.7 Good
Pros:
Cons: Parking very very very expensive
Experience a stay in the heart of one of San Francisco's most popular neighborhoods, Fisherman's Wharf. You'll be minutes away from notable San Francisco attractions including Pier 39, Ghirardelli Square, Alcatraz, and the world famous Cable Car lines. Maintain your workout routine at Sheraton Fitness, or take a dip in our outdoor heated pool. Enjoy a bite at Link@Sheraton® Café, or relax with a cocktail at our outdoor living room where you can gather around a fire pit and enjoy the year-round temperate climate. Offering 531 spacious guest rooms and eight suites, our elevated accommodations include modern furnishings, flat screen TVs, and convenient work stations. Our Sheraton Signature Sleep Experience and Shine for Sheraton™ bath amenities keep you feeling refreshed.
Overall 7.6 Good
Based on 5,686 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
OK
4.0
Pros: Was able to check in a couple hours early.
Excellent
8.5
Pros: Location and staff were great
Excellent
10.0
Pros: Great location
OK
5.1
Pros: I really enjoyed the location. We were able to leave our car parked in the garage while we walked around.
OK
4.0
Pros: Nothing
OK
4.5
Pros: Close proximity to the Wharf
OK
5.7
Pros: Staff were good.
OK
4.0
Pros: Very little
Good
6.8
Pros: Location was great
OK
5.7
Pros: Close to warf.
Excellent
10.0
Pros: The beds were absolutely fantastic!!! The rooms were comfortable. The young man at the registration desk, around 1 or 2 PM on 12/05/126, was very courteous, helpful, and went beyond just being nice. Our hats off to his customer relations skills. thank you to him because of him we would return. We needed more coffee and cups and they were delivered promptly and with a smile. Again Thanks!!
Excellent
8.8
Pros: Staff EXCELLENT
Details
Reviews
Overall 7.6 Good
Based on 5,686 reviews
Location
8.5
Pool
8.3
Service
7.4
Cleanliness
7.2
WiFi
5.8
Room
5.4
Vibe
5.2
Bar and Beverages
4.8
Food
4.8
Amenities
4.7
Comfort
4.4
Breakfast
3.7
Value for money
3.2
Pool
8.3
Location
8.3
Service
7.3
Cleanliness
7.1
Food
4.8
Amenities
4.7
Vibe
4.6
Room
4.4
WiFi
4.4
Comfort
3.6
Breakfast
3.6
Value for money
3.0
Pool
8.1
Location
8.0
Cleanliness
7.3
Service
6.7
Room
5.2
Comfort
4.7
Vibe
4.6
Amenities
4.6
Food
4.5
WiFi
4.3
Bar and Beverages
4.2
Breakfast
3.8
Value for money
2.7
Location
8.5
Service
7.3
Cleanliness
7.1
Room
4.6
Comfort
4.4
Vibe
4.3
WiFi
3.8
Breakfast
3.4
Value for money
3.0
Location
8.6
Service
7.1
Cleanliness
6.8
Amenities
4.6
Room
4.2
Comfort
4.1
WiFi
3.9
Value for money
3.6
4.0 OK
Pros: Was able to check in a couple hours early.
Cons: Stayed 1 night. Checked in. 7 hours later get a note in the door that the hot water will be shut off from 11pm-5am. why wasnt i told this at checkin? I wouldnt have stayed. Toilet was broken had to take off the back cover and stick my hand in tank to flush....
8.5 Excellent
Pros: Location and staff were great
Cons: Overdue for renovation
10.0 Excellent
Pros: Great location
Cons: Price
5.1 OK
Pros: I really enjoyed the location. We were able to leave our car parked in the garage while we walked around.
Cons: While checking into the hotel the lady got smart with me numerous times. When I asked about the noise level she gave me a smart reply. Parking was expensive! By the time they added on the hotel tax it was almost 60 bucks!
4.0 OK
Pros: Nothing
Cons: Poor bathroom and shower.
4.5 OK
Pros: Close proximity to the Wharf
Cons: Rooms are very dated, beds uncomfortable, cost for parking was ridiculous, poor onsite amenities, noisy, crowded, not a great Starwood property:(
5.7 OK
Pros: Staff were good.
Cons: Beds were too soft and uncomfortable
Itchy Beds
4.0 OK
Pros: Very little
Cons: Bathroom unpleasant room right next to loading fock
6.8 Good
Pros: Location was great
Cons: The room was kinda blah. Room/decor looked tired, plain and had no fridge.
5.7 OK
Pros: Close to warf.
Cons: Parking wAs $50 on top of hotel room fee. Not cool. I've stayed at much nicer hotels for a lot less. You're paying for location
10.0 Excellent
Pros: The beds were absolutely fantastic!!! The rooms were comfortable. The young man at the registration desk, around 1 or 2 PM on 12/05/126, was very courteous, helpful, and went beyond just being nice. Our hats off to his customer relations skills. thank you to him because of him we would return. We needed more coffee and cups and they were delivered promptly and with a smile. Again Thanks!!
Cons: Tub and toilet area!
8.8 Excellent
Pros: Staff EXCELLENT
Cons: Noisy room
Experience a stay in the heart of one of San Francisco's most popular neighborhoods, Fisherman's Wharf. You'll be minutes away from notable San Francisco attractions including Pier 39, Ghirardelli Square, Alcatraz, and the world famous Cable Car lines. Maintain your workout routine at Sheraton Fitness, or take a dip in our outdoor heated pool. Enjoy a bite at Link@Sheraton® Café, or relax with a cocktail at our outdoor living room where you can gather around a fire pit and enjoy the year-round temperate climate. Offering 531 spacious guest rooms and eight suites, our elevated accommodations include modern furnishings, flat screen TVs, and convenient work stations. Our Sheraton Signature Sleep Experience and Shine for Sheraton™ bath amenities keep you feeling refreshed.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
Overall 7.3 Good
Based on 2,448 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
5.1
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
OK
4.8
Excellent
10.0
Pros: Location
Good
7.4
Pros: great location. great price.
Excellent
9.1
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
OK
4.8
Pros: Close to Union Square, tons of great shops and restaurants.
Excellent
8.2
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
Excellent
8.0
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Excellent
8.0
Pros: Location, staff great.
OK
4.0
Pros: Location
OK
5.1
Good
7.1
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Details
Reviews
Overall 7.3 Good
Based on 2,448 reviews
Location
9.2
Service
7.4
Food
5.6
Cleanliness
5.5
Vibe
5.5
Room
5.5
Bar and Beverages
5.1
Breakfast
5.1
WiFi
5.0
Value for money
4.3
Comfort
3.7
Wellness Area
3.1
Amenities
2.9
Location
9.3
Service
7.2
Room
5.5
Cleanliness
5.4
Food
5.3
Vibe
5.0
Bar and Beverages
4.8
Comfort
4.1
Value for money
4.0
Amenities
3.0
Location
8.9
Service
7.4
Cleanliness
5.1
Vibe
5.1
Room
4.6
Value for money
4.0
Comfort
3.6
Amenities
3.0
Location
9.2
Service
7.2
Cleanliness
5.2
Vibe
4.9
Room
4.5
Value for money
4.2
Comfort
3.8
Amenities
3.0
Location
9.1
Service
7.2
Room
4.7
Comfort
4.0
5.1 OK
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
Cons:
4.8 OK
Pros:
Cons: There were young teenage boys partying in the room next to mine until 3am, so I was unable to sleep until 3am. I called the front desk to complain around 11pm but the problem was not fixed. I would expect a hotel at this price point to have better sound proofing or better management.
10.0 Excellent
Pros: Location
Cons:
7.4 Good
Pros: great location. great price.
Cons: key cards kept becoming non-functional
9.1 Excellent
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
Cons: The only issue was that the a/c unit seemed a little undersized, but just barely for the time we were there. We didn't need it the second night.
For any facilities guys reading this... The air flow from the unit seems to be restricted quite a bit from the cover that "protects" the unit inside the room. Based on the design its probably loosing up to 50% of its air flow. You might consider cutting out the area in front of the vents. Yeah, I know, I'm a mechanical nerd, but we had a nice stay. 8-)
4.8 OK
Pros: Close to Union Square, tons of great shops and restaurants.
Cons: HIDDEN FEES! Parking is $75/day ($36/day just down the street), they tried to charge me all kinds of "convience fees" at check out with out telling me. If you pay on here, make sure to check your credit card.
Our room was on the Powell Street and the windows did not block out any sounds. Car horns, yelling, music, etc. all night. The "curtains" did not close, and the wooden blinds let in plenty of light.
8.2 Excellent
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
Cons: At the time of our stay the hotel lobby and restaurant were under renovation.
8.0 Excellent
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Cons:
8.0 Excellent
Pros: Location, staff great.
Cons: Upon check-out, got stuck with an additional $38 surcharge never mentioned at booking or check-in, stayed here before and never charged, probably won't return now.
4.0 OK
Pros: Location
Cons: Room was super tiny & bathrooms were totally tiny
5.1 OK
Pros:
Cons: They didnt have my reservation when I already paid. They weren't apologetic. They didnt refund me.
7.1 Good
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Cons: Valet is EXCRUCIATINGLY slow. We waited over 40 minutes to get our car. Apparently the bell boy is the valet too.
We found our newly renovated room had a shower that didn't drain. When we called, we were told they would have to move us because the was no maintenance guy on site. Moved to a different room; no view but working shower.
The next morning at check out we found out someone was in our room late (past 11pm) working on the shower. Not great for the in-laws who were stuck in the room next to our old room. Paper thin walls. Very disturbing.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
Formerly known as Hotel Mark Twain = now Tilden Hotel This timeless boutique hotel blends effortless styles and textures with clean urban design and modern amenities. As lively as the neighborhood that surrounds it; the Tilden Hotel welcomes travelers seeking to stay for work; pleasure; or both. The Tilden pays homage to the past; present; and future of this unique neighborhood; through clean design and uncomplicated class. With an unassuming presence defined by organic aesthetic choices; this stylish hotel offers open spaces that promote creativity and comfort.
Overall 6.9 Good
Based on 1,365 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Great bar
Excellent
10.0
Pros: The staff was quite helpful and also let me leave my bag for the days whilst I was gone. I would highly recommend it and will plan on staying there next time I am in town!
Excellent
8.5
Pros: Saw many complaints about the location but it was a great area within walking distance of Union Square, Chinatown and other locations to get to via public transportation and lyft. The staff (from the front desk to the maintenance) was all incredibly helpful and kind. If you want to stay around Union Square, this is the place to do it!
Good
6.8
Pros: Nothing special, but nothing wrong with the place. Clean room, nice beds, and friendly staff.
Excellent
10.0
Pros: very cleanly and has a cool atmosphere. Close to really good food and some cool places.
OK
4.5
Pros: If you know which streets to skip, the location is good
Good
6.8
Pros: I liked the location was close to many top tourist attractions. Staff was exceptional.
OK
5.7
Pros: Location & front desk personnel were friendly & helpful.
Excellent
9.1
Pros: I liked everything about the hotel itself! The location was pretty convenient and accessible to public transportation.
Good
7.7
Pros: -Excellent Location with easy access to multiple neighborhoods, felt a bit grimy but not unsafe
-Decent Sized Rooms
-Extremely Comfortable Beds, Slept really Well
-Friendly Staff
Excellent
8.0
Pros: Quaint and charming architecture and modern decor throughout.
Front desk staff was very nice, the girls gave me tips on using Uber and a coupon code for my first ride. They also alerted me to the fact that the church down the street double parks on the street and blocks you in.
Comfortable bed
Good neighborhood for walking if you like to shop as it is very close to Union Square.
I was lucky and scored a parking space right outside the front door and only had to pay one hour at the meter on Saturday (Sunday was free)
Good
6.3
Pros: The rooms were small but nice. It suited our needs and there were recent renovations.
Details
Reviews
Overall 6.9 Good
Based on 1,365 reviews
Service
8.1
Bar and Beverages
8.0
WiFi
8.0
Location
7.7
Value for money
4.8
Room
4.5
Breakfast
3.8
Amenities
3.6
Comfort
2.8
Wellness Area
1.9
Service
8.2
Location
7.7
Value for money
4.9
Room
4.3
Breakfast
3.5
Amenities
3.1
Comfort
3.0
Service
8.2
Location
7.5
Value for money
4.5
Room
3.9
Breakfast
3.7
Amenities
3.2
Comfort
2.3
Location
8.1
Service
8.0
Cleanliness
7.3
Vibe
6.0
Value for money
5.0
Room
3.8
Amenities
3.7
Comfort
2.9
Service
8.0
Location
8.0
Value for money
4.6
Room
3.9
Amenities
3.4
Comfort
2.8
10.0 Excellent
Pros: Great bar
Cons:
10.0 Excellent
Pros: The staff was quite helpful and also let me leave my bag for the days whilst I was gone. I would highly recommend it and will plan on staying there next time I am in town!
Cons:
8.5 Excellent