With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, just a 4-minute walk from Westfield San Francisco Centre and 12 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space.
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Best hotels in San Francisco near Pioneer Monument
Overall 8.8 Excellent
Based on 6,202 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco.
The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Excellent
10.0
Pros: very friendly, helpful staff. Great Union Square location
Excellent
9.7
Pros: Beautiful location
Excellent
9.4
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Good
6.2
Pros: location
Excellent
8.5
Pros: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Good
7.4
Pros: Staff themselves professional and very helpful. Great location.
Excellent
9.4
Pros: Very clean and walking distance to a lot.
Excellent
9.4
Pros: Location is perfect, with easy access to public transport, taxi/Uber/Lyft.
Cleanliness.
The best gym I've ever seen in a hotel. New and functional equipment.
Good
6.0
Pros: Location, friendly staff
Good
6.0
Excellent
10.0
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Details
Reviews
Overall 8.8 Excellent
Based on 6,202 reviews
Vibe
9.0
Location
9.0
Cleanliness
8.8
Service
8.8
Amenities
8.5
Room
8.3
Food
8.0
Wellness Area
7.5
Comfort
7.3
Pool
7.2
WiFi
7.2
Breakfast
6.6
Value for money
4.1
Cleanliness
8.8
Location
8.8
Vibe
8.6
Amenities
8.6
Service
8.6
Food
8.3
Room
8.2
Wellness Area
7.5
Pool
7.5
Comfort
7.0
Breakfast
6.8
WiFi
5.2
Value for money
4.2
Location
9.2
Service
8.9
Vibe
8.8
Amenities
8.6
Food
8.3
Pool
7.6
Room
7.5
Comfort
7.0
Breakfast
6.5
WiFi
5.5
Value for money
3.8
Location
9.2
Service
8.9
Cleanliness
8.8
Food
8.0
Room
7.8
Wellness Area
7.4
Comfort
7.1
Breakfast
6.4
WiFi
5.2
Value for money
4.1
Location
9.1
Service
9.0
Vibe
8.9
Cleanliness
8.8
Room
7.9
Wellness Area
7.3
Value for money
4.5
10.0 Excellent
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco.
The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Cons: The neighborhood is not my favorite but it’s very convenient
10.0 Excellent
Pros: very friendly, helpful staff. Great Union Square location
Cons: Valet parking and hotel entrance around the back of the building. Both the party we were meeting and us pulled up front to what looked like the front of the hotel, was nothing to indicate where to go. Some signage would be helpful.
Great workout area but having to pay an additional $25 to use felt excessive.
9.7 Excellent
Pros: Beautiful location
Cons: Expensive valet parking...cheaper across the street but this wasn’t explained until check out and had to drive several blocks to get into the hotel valley due to one way streets spat that point we wouldn’t have wanted go through that again to get to the other garage.
9.4 Excellent
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Cons: They charge for use of the gym and if you arrive before 3pm they will charge you $30 for early check in.
6.2 Good
Pros: location
Cons: fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
8.5 Excellent
Pros: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Cons: The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.
7.4 Good
Pros: Staff themselves professional and very helpful. Great location.
Cons: Huge line check in. Few staff, so took forever. Extra fee for fitness center. Housekeeping never came first day.
9.4 Excellent
Pros: Very clean and walking distance to a lot.
Cons:
9.4 Excellent
Pros: Location is perfect, with easy access to public transport, taxi/Uber/Lyft.
Cleanliness.
The best gym I've ever seen in a hotel. New and functional equipment.
Cons: That might be a bit noisy as the fire department likes to turn on the sound, and people like to sound the horn in San Francisco, but they do it everywhere and anytime.
6.0 Good
Pros: Location, friendly staff
Cons: Thin walls, cold pool
6.0 Good
Pros:
Cons: They charge you extra for the health club, which is not that great - I found that to be offensive!
10.0 Excellent
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Cons: I couldn't stay longer.
With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, just a 4-minute walk from Westfield San Francisco Centre and 12 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space.
Reward yourself with a stay at San Francisco Marriott Marquis. Perfectly located near Union Square, our downtown hotel places you in the ideal spot to explore the City by the Bay, from the Embarcadero, to SoMa, to the Golden Gate Bridge. Famous attractions, including Fisherman's Wharf, Haight-Ashbury and Alcatraz are within easy reach, as are museums, shopping and theaters. Within our hotel, you'll find a host of upscale amenities designed to make your stay exceptional. Take in panoramic views of San Francisco from The View, our popular rooftop lounge, or sample the many brews and delicious food at B55 Craft House & Kitchen. Stretch your muscles in our gym, then pamper yourself at our enticing spa. Business travelers staying at our hotel will appreciate our expansive services, as well as our proximity to the Moscone Convention Center, as well as local corporate offices. No matter what brings you here, we look forward to greeting you at our welcoming hotel in San Francisco, California.
Overall 8.7 Excellent
Based on 8,647 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.5
Pros: We've stayed at the NYC Marquis Times Square so we figured we would get the same experience at the San Fran location But not the case at all... the gentleman that assisted us with check in wasn't pleasant. We weren't to happy about the double bed room or the tub that stopped up. Moving forward we know every Marquis isn't the same except for the parking rate, it's $75 no matter what location.
Excellent
8.5
Pros: Great location. Just 5 minutes on foot to union square. Nice bar on 39 th floor with great drinks and food.
OK
4.2
OK
5.4
Pros: Hotel was clean
Excellent
10.0
Pros: The lady at the check in upgraded our room at no cost, as we were celebrating our anniversary. We had a wonderful executive suite. Gym facilities were exceptional. The location was excellent to access all areas of the city easily!
OK
4.0
Good
6.0
Pros: Location is excellent.
Good
7.7
Pros: The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout.
Excellent
10.0
Pros: Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge.
OK
4.2
Pros: The location
Good
6.2
Pros: Location
Excellent
10.0
Pros: The value for the money is really good!
It was clean, spacious, well decorated. We ensured to get two beds in the bedroom and we got them!
Details
Reviews
Overall 8.7 Excellent
Based on 8,647 reviews
Bar and Beverages
9.1
Wellness Area
9.0
Location
8.8
Service
8.3
Room
8.3
Comfort
7.8
Food
7.6
WiFi
6.7
Breakfast
6.5
Value for money
3.6
Bar and Beverages
9.0
Wellness Area
8.8
Location
8.6
Service
8.1
Room
7.8
Breakfast
6.0
WiFi
5.2
Value for money
3.5
Bar and Beverages
9.2
Wellness Area
8.9
Location
8.2
Room
8.1
Service
8.0
Breakfast
6.2
WiFi
4.8
Value for money
3.4
Location
9.0
Service
8.2
Amenities
7.7
Room
7.4
Vibe
6.4
WiFi
4.8
Value for money
3.8
Location
8.8
Cleanliness
8.4
Service
8.3
Room
8.2
Comfort
8.1
Vibe
5.7
WiFi
4.6
Value for money
3.7
6.5 Good
Pros: We've stayed at the NYC Marquis Times Square so we figured we would get the same experience at the San Fran location But not the case at all... the gentleman that assisted us with check in wasn't pleasant. We weren't to happy about the double bed room or the tub that stopped up. Moving forward we know every Marquis isn't the same except for the parking rate, it's $75 no matter what location.
Cons: Stoppped up tub, no access to a microwave
8.5 Excellent
Pros: Great location. Just 5 minutes on foot to union square. Nice bar on 39 th floor with great drinks and food.
Cons: $90/day parking?? That’s robbery. Park at amc garage across the street for $34/day. We had junior suite. Rooms are not separated and sofa can’t fold into bed!!?? We had to get two roll up beds for kids. Food in M Lounge was good and plenty with nice personal.
4.2 OK
Pros:
Cons: Staff was not accommodating for what was promised. Staff was also rude.
5.4 OK
Pros: Hotel was clean
Cons: We booked a room for two night with a king size bed upon arrival we were not told they didn't have a room for us instead sent us to a room with double beds wouldn't accommodate us claiming they had "no more rooms available "... next day had issues relocating our luggage to next room. Parking was absurd $70 dollars a night ?? Overrated
10.0 Excellent
Pros: The lady at the check in upgraded our room at no cost, as we were celebrating our anniversary. We had a wonderful executive suite. Gym facilities were exceptional. The location was excellent to access all areas of the city easily!
Cons:
4.0 OK
Pros:
Cons: No free wifi and same type of breakfast everyday
6.0 Good
Pros: Location is excellent.
Cons: Big hotel where you get lost. Looks and feel old, needs a major renovation.
7.7 Good
Pros: The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout.
Cons: No room service, for the money we spent I would've liked to see a free breakfast, the cost of parking is insane (it is SF though), no pool.
10.0 Excellent
Pros: Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge.
Cons: nothing
4.2 OK
Pros: The location
Cons: A 4 star Marriott hotel without room service? In San Francisco? Get your act together. What a dated American hospitality company. Will not stay there again and would not recommend this hotel to anyone
6.2 Good
Pros: Location
Cons: No swimming pool
10.0 Excellent
Pros: The value for the money is really good!
It was clean, spacious, well decorated. We ensured to get two beds in the bedroom and we got them!
Cons:
Reward yourself with a stay at San Francisco Marriott Marquis. Perfectly located near Union Square, our downtown hotel places you in the ideal spot to explore the City by the Bay, from the Embarcadero, to SoMa, to the Golden Gate Bridge. Famous attractions, including Fisherman's Wharf, Haight-Ashbury and Alcatraz are within easy reach, as are museums, shopping and theaters. Within our hotel, you'll find a host of upscale amenities designed to make your stay exceptional. Take in panoramic views of San Francisco from The View, our popular rooftop lounge, or sample the many brews and delicious food at B55 Craft House & Kitchen. Stretch your muscles in our gym, then pamper yourself at our enticing spa. Business travelers staying at our hotel will appreciate our expansive services, as well as our proximity to the Moscone Convention Center, as well as local corporate offices. No matter what brings you here, we look forward to greeting you at our welcoming hotel in San Francisco, California.
The InterContinental® San Francisco hotel is a short walk to the Museum of Modern Art, Union Square's upscale shopping and dining and Moscone Center conventions. You can host refined events in stylish boardrooms and elegant ballrooms before a swim in the indoor pool. Delight in gourmet modern American cuisine in our chic Michelin one-starred Luce restaurant and relish crafted grappa cocktails in the sophisticated Bar 888.
Overall 8.7 Excellent
Based on 3,131 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.4
Pros: Your average IC, nothing exceptional.
Excellent
10.0
Pros: Loved it. Get the club room if you can.
Excellent
8.0
Pros: Clean rooms and easy check-in and check-out. Professional and looks modern. Also, they have big bathrooms and nice towels and comfortable beds.
Excellent
10.0
Pros: We moved here from staying a night at The Scarlet Huntington which was so noisy with road construction we couldn’t think. Everything was excellent and the staff was friendly and attentive.
Excellent
10.0
Pros: I hosted a bachelorette party at the Intercontinental and it was great!! The staff was very accommodating and helped us with making sure all the girls were taken care of. The rooms were beautiful and spacious, and the hotel was extremely spacious.
Excellent
8.5
Pros: I liked how the staff was really attentive. Rooms clean, everyine real proffesional.
Excellent
9.7
Pros: Luxury accommodations. Very friendly and helpful staff.
Good
6.5
Pros: We stayed a night since it was near our morning meeting. The layout and lobby is great, and the staff is very welcoming. Unfortunately let down by mediocre room experience (deluxe king) and we could not have a good rest.
OK
4.0
Excellent
9.4
Pros: Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all.
Excellent
9.1
Pros: Appreciated the staff the location and the lounge/restaurant. The room was great with a nice view each morning
Excellent
8.2
Pros: Given a corner room even though I booked via Kayak
Provided with slippers
Room was spacious and TV was large - guess is 55"
Gym was well equipped but didn't have time to use it
Easter bunny was on duty and there was a tableful of candy for the young and not so young - I didn't have any but still appreciated the effort
Details
Reviews
Overall 8.7 Excellent
Based on 3,131 reviews
Location
8.7
Service
8.6
Room
8.3
Cleanliness
8.1
Comfort
7.9
Wellness Area
7.5
Breakfast
7.3
Pool
7.2
WiFi
5.9
Beach
5.0
Value for money
4.3
Location
8.7
Service
8.4
Cleanliness
8.0
Room
7.6
Pool
7.1
Breakfast
7.1
Value for money
4.5
WiFi
4.3
Location
8.8
Service
8.1
Comfort
8.0
Cleanliness
8.0
Room
7.9
Pool
7.3
Breakfast
7.1
Value for money
4.5
Location
8.8
Service
8.5
Comfort
7.9
Food
7.8
Room
7.3
Value for money
3.9
Location
8.7
Service
8.6
Comfort
7.8
Room
7.7
Value for money
4.1
7.4 Good
Pros: Your average IC, nothing exceptional.
Cons: Someone kept requesting housekeeping to my room at odd hours of the night and I was charged parking when I didn't drive or have guests. I requested a late check out yet housekeeping kept checking to see if I had left every 2 hours.
10.0 Excellent
Pros: Loved it. Get the club room if you can.
Cons:
8.0 Excellent
Pros: Clean rooms and easy check-in and check-out. Professional and looks modern. Also, they have big bathrooms and nice towels and comfortable beds.
Cons: Every time I’m here, hotel is always busy, so rooms usually aren’t available until 3:00. They do have an ambassador program for extra perks, but it’s only good for intercontinental hotels and not the chain of hotels it’s associated with. Water pressure in shower is low, but it’s a roomy shower.
10.0 Excellent
Pros: We moved here from staying a night at The Scarlet Huntington which was so noisy with road construction we couldn’t think. Everything was excellent and the staff was friendly and attentive.
Cons: We liked everything.
10.0 Excellent
Pros: I hosted a bachelorette party at the Intercontinental and it was great!! The staff was very accommodating and helped us with making sure all the girls were taken care of. The rooms were beautiful and spacious, and the hotel was extremely spacious.
Cons: There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.
8.5 Excellent
Pros: I liked how the staff was really attentive. Rooms clean, everyine real proffesional.
Cons: I didnt like the fact that when u drive in to check in they dont tell u that the charge for parking is 65$ . Also that the water thats in the room thats bottled i didnt know they would charge me 8:50$ for it. Ridiculous! I seen when i checkd out!
9.7 Excellent
Pros: Luxury accommodations. Very friendly and helpful staff.
Cons: Valet parking fee is crazy high!
6.5 Good
Pros: We stayed a night since it was near our morning meeting. The layout and lobby is great, and the staff is very welcoming. Unfortunately let down by mediocre room experience (deluxe king) and we could not have a good rest.
Cons: The thermostat in our room was broken and it was way too hot. We tried re-setting it several times but it kept blowing hot air even though it was 75F. It was very difficult to sleep and sweated through the night.
The shower pressure was very low. Having both shower head choices was nice, but it was difficult to feel clean because the water pressure was very low and so it took much longer to soap off.
For a business hotel, you had to pay for internet. We used a hotspot instead. It felt a bit confused whether it was a luxury hotel or a business hotel, and for the price point I would stay somewhere else that has better value for money. Not having a good night sleep really affected my work day
4.0 OK
Pros:
Cons: The room stunk! For $600 get some air freshener.
9.4 Excellent
Pros: Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all.
Cons: The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.
9.1 Excellent
Pros: Appreciated the staff the location and the lounge/restaurant. The room was great with a nice view each morning
Cons: ....
8.2 Excellent
Pros: Given a corner room even though I booked via Kayak
Provided with slippers
Room was spacious and TV was large - guess is 55"
Gym was well equipped but didn't have time to use it
Easter bunny was on duty and there was a tableful of candy for the young and not so young - I didn't have any but still appreciated the effort
Cons: Bathroom short on racks to hang towels
Shower head water flow too wimpy
Bathroom scale low on battery
The InterContinental® San Francisco hotel is a short walk to the Museum of Modern Art, Union Square's upscale shopping and dining and Moscone Center conventions. You can host refined events in stylish boardrooms and elegant ballrooms before a swim in the indoor pool. Delight in gourmet modern American cuisine in our chic Michelin one-starred Luce restaurant and relish crafted grappa cocktails in the sophisticated Bar 888.
Overall 8.6 Excellent
Based on 6,304 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
5.4
Pros: Location was easy and convenient to union square.
Excellent
10.0
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Excellent
10.0
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Good
6.5
OK
4.0
Pros: The location was excellent
OK
4.0
Good
6.8
Pros: Location is nice
Excellent
10.0
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Good
7.1
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Excellent
10.0
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
OK
4.0
Pros: Loved the location and hotel's history.
OK
5.7
Details
Reviews
Overall 8.6 Excellent
Based on 6,304 reviews
Location
9.3
Wellness Area
9.1
Service
8.0
Room
7.1
Cleanliness
7.0
Food
6.2
WiFi
6.1
Breakfast
5.9
Value for money
4.1
Pool
0.2
Location
9.1
Wellness Area
9.0
Service
7.6
Cleanliness
6.9
Room
6.4
Amenities
6.4
Food
5.9
Breakfast
5.6
Comfort
5.5
WiFi
4.3
Value for money
4.1
Location
9.1
Service
8.1
Cleanliness
6.9
Breakfast
6.5
Room
6.5
Vibe
6.2
Food
6.0
WiFi
4.6
Value for money
4.3
Location
9.4
Service
7.5
Cleanliness
6.9
Amenities
6.6
Food
6.4
Vibe
6.3
Room
6.0
Breakfast
5.8
Value for money
3.9
Location
9.3
Service
7.9
Room
6.5
Vibe
6.5
Comfort
6.2
Breakfast
5.8
Value for money
4.0
5.4 OK
Pros: Location was easy and convenient to union square.
Cons: The cleanliness of the room. Found hair in the tub and around toliet that wasn’t ours. Makes me question if the sheets and the room were clean at all.
10.0 Excellent
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Cons:
10.0 Excellent
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Cons:
6.5 Good
Pros:
Cons: The hotel has lost its luster...beds were uncomfortable....toilet leaked....no water in rooms....grubby panhandler approached us while we sat at lobby coffee bar....not surprising since every time we went out the front door the doormen were either talking or texting n cell phones off to the side...I gave stayed there on and off for over 20 years...it's a shame but I will likely stay elsewhere going forward
4.0 OK
Pros: The location was excellent
Cons: Sinks and tub fills up while taking shower or shaving at sink
4.0 OK
Pros:
Cons: Left a sweater called back immediately got security said nothing turned in, called back twice no luck. Guess it got up and walked away. Not buying it. Tough luck right
6.8 Good
Pros: Location is nice
Cons: It's a hit and miss with rooms. You might get assigned a room with no view whatsoever.
10.0 Excellent
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Cons:
7.1 Good
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Cons: it's the worst Westin I have ever stay,inside of hotel is too old and I can hear everything that women who stay next door she said.$700 per night,i would choose hotel that is near Bound that area next time.
10.0 Excellent
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
Cons: Parking costs $62 a day. I know it is expensive in the city, but what a racket!
4.0 OK
Pros: Loved the location and hotel's history.
Cons: When I checked in, room they assigned me to wasn't serviced. Called the front desk multiple times and had to wait 30 plus minutes before waiving down a manger to help me. Then proceeded to wait another 29 min to find a room that was cleaned.
5.7 OK
Pros:
Cons: My room's window faced a brick wall and got absolutely no sunlight. I felt like we were in a dungeon. I couldn't tell what time of day it was, kind of like that feeling you get when you are in a Vegas Casino. We didn't get in until after midnight when we arrived, so I was more interested in getting some sleep than complaining. But I was really disappointed.
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 3,470 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.4
Pros: Great location, good price, comfortable, professional, courteous staff.
We had a room on the top floor, which was clean and quiet, with a ceiling fan rather than AC. Despite typically being a light sleeper, and expecting issues with street noise, I slept better there than I have anywhere in years, not really sure why (could have been the 12+ miles walking each day in wonderful San Francisco).
The hotel is in Union Square, with its incredible shopping and conference centers. Chinatown is about .5 miles away (and a very steep hill), and Fisherman's Wharf about 1.5 miles; a fun walk if you're up for it (but Uber is fast an inexpensive, especially the pool option).
If you're looking for a plush, modern American experience, this isn't it. If you're looking for an affordable, comfortable, centralized location to explore SF, or attend a business conference, this is a great choice.
Excellent
10.0
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Good
6.0
Pros: Staff very nice and professional
Excellent
10.0
Pros: Everything was clean and comfortable. The staff was kind and attentive. Location was perfect. Concierge was helpful. Absolutely would stay here again when visiting San Francisco.
Excellent
8.2
Pros: Perfect place to stay for all the important sights
Trolley stops in front and goes right down to
Fisherman's Wharf for great food and
Terrific views, Lori's Diner is a few doors
away with great food, Walgreens on the
corner.
Excellent
10.0
Pros: Nice historic hotel in a great location. Friendly and informative staff. Room was small but we got one of the rooms on the top floor and the ceiling was about 15 feet high. It made the room seem much larger. There is no A/C in the room but it was comfortable with the ceiling fan and the window open. I liked hearing the sounds of the city in the evening. The city "noise" did quiet down during the night and had no problems sleeping.
This hotel was recommended to me by my boss. He stays there every year for a reunion with college friends. I have not problem passing on the recommendation.
OK
5.1
Pros: Bedroom was clean, furniture appeared recent. Location was reasonably convenient.
Excellent
10.0
Pros: Reasonably priced, friendly and accommodating staff, coffee/tea available 24/7. Great wifi, mini fridge in room. Great water pressure. They updated all the right things.
Good
7.7
Pros: Awesome location, close to everything with the tram stop right outside and shopping only minutes away.
Excellent
10.0
Pros: Last minute booking. Great price! Pretty extraordinary. Prime location!
Excellent
9.4
Pros: It was a very nice family hotel with an interesting history. Well located right off Union Square. The hotel staff were all very nice. Though we didn't take advantage of them, the bar and restaurant both seemed nice.
Excellent
8.8
Pros: The staff was great. They were very friendly and helpful. The location was also fantastic and the noon check out gave us a little additional time to explore the city without worrying about our bags. I would definitely recommend.
Details
Reviews
Overall 8.6 Excellent
Based on 3,470 reviews
Location
9.6
Food
9.3
Service
9.3
Cleanliness
9.1
WiFi
8.9
Value for money
8.2
Breakfast
7.1
Room
6.8
Comfort
4.5
Location
9.5
Food
9.3
Service
9.2
Cleanliness
9.1
Value for money
8.4
WiFi
8.0
Breakfast
7.5
Room
6.6
Location
9.7
Food
9.4
Service
9.2
Cleanliness
9.1
Value for money
8.3
Breakfast
7.3
Room
6.2
Comfort
4.3
Location
9.7
Food
9.4
Service
9.3
Cleanliness
9.2
Value for money
8.1
Room
6.7
Comfort
5.0
Location
9.6
Service
9.4
Room
6.5
Comfort
4.7
9.4 Excellent
Pros: Great location, good price, comfortable, professional, courteous staff.
We had a room on the top floor, which was clean and quiet, with a ceiling fan rather than AC. Despite typically being a light sleeper, and expecting issues with street noise, I slept better there than I have anywhere in years, not really sure why (could have been the 12+ miles walking each day in wonderful San Francisco).
The hotel is in Union Square, with its incredible shopping and conference centers. Chinatown is about .5 miles away (and a very steep hill), and Fisherman's Wharf about 1.5 miles; a fun walk if you're up for it (but Uber is fast an inexpensive, especially the pool option).
If you're looking for a plush, modern American experience, this isn't it. If you're looking for an affordable, comfortable, centralized location to explore SF, or attend a business conference, this is a great choice.
Cons: Rooms are small, no air-conditioning (though not really needed) and there was no real work surface for a notebook. Not a place to get work done. Bathroom was dated, but functional.
There's no fitness center in the hotel but you get free use of a health club around the corner with lots of good gear and yoga classes, which were great. There's no coffee in the room, but there's a 24 hour a day brew available in the lobby with cookies I found impossible to resist. Wi-fi is free and fast.
10.0 Excellent
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Cons: Tight bathroom
6.0 Good
Pros: Staff very nice and professional
Cons: Rooms are just too small especially for price.
10.0 Excellent
Pros: Everything was clean and comfortable. The staff was kind and attentive. Location was perfect. Concierge was helpful. Absolutely would stay here again when visiting San Francisco.
Cons: Breakfast wasn't included, but actually was delicious in the cafe downstairs.
8.2 Excellent
Pros: Perfect place to stay for all the important sights
Trolley stops in front and goes right down to
Fisherman's Wharf for great food and
Terrific views, Lori's Diner is a few doors
away with great food, Walgreens on the
corner.
Cons: All
10.0 Excellent
Pros: Nice historic hotel in a great location. Friendly and informative staff. Room was small but we got one of the rooms on the top floor and the ceiling was about 15 feet high. It made the room seem much larger. There is no A/C in the room but it was comfortable with the ceiling fan and the window open. I liked hearing the sounds of the city in the evening. The city "noise" did quiet down during the night and had no problems sleeping.
This hotel was recommended to me by my boss. He stays there every year for a reunion with college friends. I have not problem passing on the recommendation.
Cons:
5.1 OK
Pros: Bedroom was clean, furniture appeared recent. Location was reasonably convenient.
Cons: Room was claustrophobic - barely room to walk around bed. Paint was fresh, but clearly covering 100 years of obvious wear. Musty smell. No air conditioning - couldn't get room quite cool/dry enough to be comfortable. Bathroom was dingy, marked up and had seen better days, and it was hard to squeeze into toilet between sink and wall, even then, wedged in by shoulder-level toilet paper dispenser. Plumbing noises from adjacent units were loud. Weirdly shaped closet with mismatched hangars that were falling apart.
10.0 Excellent
Pros: Reasonably priced, friendly and accommodating staff, coffee/tea available 24/7. Great wifi, mini fridge in room. Great water pressure. They updated all the right things.
Cons: Coffee maker/microwave in room would have been an improvement, but not a sticking point. The service at Luques can be slow, but the food is good.
7.7 Good
Pros: Awesome location, close to everything with the tram stop right outside and shopping only minutes away.
Cons: Rooms were dated and they get hot, no aircon either
10.0 Excellent
Pros: Last minute booking. Great price! Pretty extraordinary. Prime location!
Cons:
9.4 Excellent
Pros: It was a very nice family hotel with an interesting history. Well located right off Union Square. The hotel staff were all very nice. Though we didn't take advantage of them, the bar and restaurant both seemed nice.
Cons: The weather was cool and the hotel had the boiler running. Our room must have been 80 degrees and no way to shut the heat off. We were on the top floor and the hotel staff offered to move us to a lower (cooler) room. The second floor room was just as warm. The rooms really need local control of temperature.
8.8 Excellent
Pros: The staff was great. They were very friendly and helpful. The location was also fantastic and the noon check out gave us a little additional time to explore the city without worrying about our bags. I would definitely recommend.
Cons:
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Enjoy all that the Bay Area has to offer from the comfort and convenience of San Francisco Marriott Union Square. Situated adjacent to Union Square, our hotel places guests near many of the city's iconic attractions. Walk to the cable cars, discover Chinatown, visit Fisherman's Wharf or take a stroll along the Embarcadero. If traveling to San Francisco on business, you'll appreciate our proximity to the Financial District and the Moscone Center. Whether you spend your days sightseeing or working, make time to unwind in our refreshed accommodations, which boast elevated amenities, luxury bedding and scenic views of San Francisco Bay. Fresh California cuisine is on the menu at The Restaurant, while Bin480 showcases savory small plates and craft cocktails. Make use of our modern fitness center or host a gathering in our sophisticated venue spaces, including a stunning 30th floor event space with panoramic views. Come chart your own adventure at San Francisco Marriott Union Square - we look forward to your visit.
Overall 8.6 Excellent
Based on 2,229 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great staff, newly remodeled rooms and location was perfect.
Excellent
9.4
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Excellent
10.0
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Excellent
9.6
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Excellent
8.2
Pros: Location and friendly staff
Details
Reviews
Overall 8.6 Excellent
Based on 2,229 reviews
Cleanliness
9.2
Location
9.1
Service
8.5
Food
8.2
Room
7.8
Breakfast
6.4
Wellness Area
4.6
WiFi
4.4
Value for money
3.2
Location
9.1
Cleanliness
9.0
Service
8.2
Room
7.1
Comfort
6.7
Breakfast
6.3
Amenities
6.3
Value for money
3.1
WiFi
2.8
Location
9.1
Cleanliness
9.0
Service
8.6
Room
6.7
Comfort
6.5
Value for money
3.2
WiFi
2.7
Room
7.0
Location
8.8
Room
6.9
10.0 Excellent
Pros: Great staff, newly remodeled rooms and location was perfect.
Cons: Nothing
9.4 Excellent
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Cons: The pillows! They definitely need to invest in new pillows!
10.0 Excellent
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Cons:
9.6 Excellent
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Cons: Other than the mixup on our checkout time- I was happy with my stay overall.
8.2 Excellent
Pros: Location and friendly staff
Cons: Parking fee was extremely expensive and there was no free wifi. For the price, wifi should have been included.
Enjoy all that the Bay Area has to offer from the comfort and convenience of San Francisco Marriott Union Square. Situated adjacent to Union Square, our hotel places guests near many of the city's iconic attractions. Walk to the cable cars, discover Chinatown, visit Fisherman's Wharf or take a stroll along the Embarcadero. If traveling to San Francisco on business, you'll appreciate our proximity to the Financial District and the Moscone Center. Whether you spend your days sightseeing or working, make time to unwind in our refreshed accommodations, which boast elevated amenities, luxury bedding and scenic views of San Francisco Bay. Fresh California cuisine is on the menu at The Restaurant, while Bin480 showcases savory small plates and craft cocktails. Make use of our modern fitness center or host a gathering in our sophisticated venue spaces, including a stunning 30th floor event space with panoramic views. Come chart your own adventure at San Francisco Marriott Union Square - we look forward to your visit.
Stylish, comfortable and friendly, Galleria Park Hotel is an urban oasis and the perfect pied-
Overall 8.5 Excellent
Based on 1,416 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: Great location, very helpful and accommodating staff.
Excellent
8.2
Pros: location
Excellent
8.6
Pros: It is a good hotel in a good location. The price I paid was higher for the standard of the hotel.
Excellent
8.2
Pros: Nicely renovated, but clearly an old original building, in a good way. Room is small but comfortable. It's in the middle of downtown, so street noise is loud, but that goes for every hotel in the middle of the city.
Excellent
10.0
Pros: Loved the complimentary wine hour and friendly staff!
Excellent
10.0
Pros: Location was excellent, my room was clean and felt modern even though the rooms were obviously older.
Excellent
9.0
Pros: All of the staff was extremely friendly and helpful. Modern decor, well renovated. Outdoor park area was a nice touch.
Good
6.5
Pros: Clean rooms. Convenient location in downtown San Francisco.
Excellent
8.0
Pros: Quite, clean, comfortable.
Excellent
9.1
Pros: Galleria Park staff were friendly, welcoming, and accomodating. The room was bright, clean, and comfortable.
Details
Reviews
Overall 8.5 Excellent
Based on 1,416 reviews
Location
9.4
Vibe
8.9
Service
8.8
WiFi
8.8
Room
6.8
Breakfast
3.6
Location
9.6
Vibe
8.5
Service
8.4
Room
6.0
Comfort
4.8
Location
9.2
Service
8.5
Room
5.9
Comfort
4.5
Breakfast
3.2
Location
9.3
Service
9.0
Vibe
8.4
Amenities
7.4
Room
6.3
Comfort
4.6
Location
9.3
Service
8.8
Vibe
8.5
Room
5.8
Comfort
4.3
9.7 Excellent
Pros: Great location, very helpful and accommodating staff.
Cons: The room was a little on the small side for the price.
8.2 Excellent
Pros: location
Cons: breakfast
8.6 Excellent
Pros: It is a good hotel in a good location. The price I paid was higher for the standard of the hotel.
Cons: Staff
8.2 Excellent
Pros: Nicely renovated, but clearly an old original building, in a good way. Room is small but comfortable. It's in the middle of downtown, so street noise is loud, but that goes for every hotel in the middle of the city.
Cons:
10.0 Excellent
Pros: Loved the complimentary wine hour and friendly staff!
Cons:
10.0 Excellent
Pros: Location was excellent, my room was clean and felt modern even though the rooms were obviously older.
Cons:
9.0 Excellent
Pros: All of the staff was extremely friendly and helpful. Modern decor, well renovated. Outdoor park area was a nice touch.
Cons: Room was small. Space was tight. Since it was just me, this wasn't a problem.
6.5 Good
Pros: Clean rooms. Convenient location in downtown San Francisco.
Cons: The hotel presents itself to be a resort facility and charges accordingly including a resort fee but there are few if any resort features to it. There is no pool or hot tub no view of any sort except going outside, no breakfast available. The rooms are small and it shows that they have been carved out of an old apartment (or office) complex. They have expresso machines in the rooms in place of coffee makers we found them difficult to get them to work.
8.0 Excellent
Pros: Quite, clean, comfortable.
Cons: Charged sales tax for honor bar when we never used the honor bar.
9.1 Excellent
Pros: Galleria Park staff were friendly, welcoming, and accomodating. The room was bright, clean, and comfortable.
Cons: The staff did get a little frazzled at the front desk with the large volume of guests for the weekend. There was only one HDMI cable available for the entire hotel and it was taken for the duration of my stay.
Stylish, comfortable and friendly, Galleria Park Hotel is an urban oasis and the perfect pied-
Hotel Zeppelin is a revolutionary hotel that celebrates San Francisco's counter-cultural tradition with a mischievous approach to hospitality. A daily Amenity Fee of $22 (plus tax) will be collected at the property.
Overall 8.4 Excellent
Based on 2,744 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
OK
4.5
Pros: All of the fixtures (bed, shower tile, bathroom sink, desk, desk chair, lights, desks, etc) were top notch.
Excellent
8.0
Excellent
10.0
Pros: The game room downstairs is fantastic. The rooms are mod in decor and the beds extremely comfortable. The staff is top notch. The place is just cool.
Excellent
10.0
Pros: We loved this hotel. The game room downstairs was a huge hit with the whole family. The location cannot be beat.
Excellent
8.5
Pros: Very edgy and modern hotel design. Bed was extremely comfortable and the coffee was exquisite.
Excellent
10.0
Pros: Staff was extremely professional and super nice! The hotel was centrally located to everything and the room was really cool! Loved it!!
Excellent
8.5
Excellent
8.8
Pros: The staff is very friendly and helpful
Excellent
10.0
Excellent
8.0
Pros: I loved the game room and all of the stylish touches to the room! The color schemes felt good and the staff was very pleasant.
Excellent
8.2
Pros: The decor was cool and the game room was a great feature.
OK
4.2
Pros: The location
Details
Reviews
Overall 8.4 Excellent
Based on 2,744 reviews
Vibe
9.4
Location
9.2
WiFi
8.5
Amenities
8.4
Service
7.8
Room
6.8
Comfort
4.6
Value for money
4.2
Breakfast
2.9
Vibe
9.3
Location
9.3
Amenities
8.2
Service
7.9
WiFi
7.4
Room
6.9
Comfort
4.5
Value for money
4.3
Breakfast
2.6
Location
9.4
Vibe
9.2
Amenities
8.4
Service
7.9
Cleanliness
6.9
Room
6.8
Comfort
4.9
Value for money
4.2
Vibe
9.1
Location
9.0
Amenities
8.4
Service
7.6
Room
5.7
Value for money
4.6
Comfort
4.1
Location
9.4
Vibe
9.3
Amenities
8.7
Food
8.0
Service
8.0
Cleanliness
7.3
Room
6.0
Comfort
4.5
4.5 OK
Pros: All of the fixtures (bed, shower tile, bathroom sink, desk, desk chair, lights, desks, etc) were top notch.
Cons: Room had water damage down the corner and smelled bad. AC didn't work well. Lighting was very dim and had to turn on all lights to make it decently lit. Front desk didn't tell me about the amazing adult arcade that's in the back of the building.
8.0 Excellent
Pros:
Cons: Was very confusing to get around to our room (was in another building) and there were a few scuff marks here and there on the walls and also the remote control had a chip/crack in the back.
10.0 Excellent
Pros: The game room downstairs is fantastic. The rooms are mod in decor and the beds extremely comfortable. The staff is top notch. The place is just cool.
Cons:
10.0 Excellent
Pros: We loved this hotel. The game room downstairs was a huge hit with the whole family. The location cannot be beat.
Cons:
8.5 Excellent
Pros: Very edgy and modern hotel design. Bed was extremely comfortable and the coffee was exquisite.
Cons: Room was so tiny that I wouldn't recommend spending more than 2 nights there. It can feel a bit claustrophobic especially when you end up with a wonderful view of a brick wall.
10.0 Excellent
Pros: Staff was extremely professional and super nice! The hotel was centrally located to everything and the room was really cool! Loved it!!
Cons:
8.5 Excellent
Pros:
Cons: A bit cramped but functional
8.8 Excellent
Pros: The staff is very friendly and helpful
Cons: Poor ventilation in bathroom
10.0 Excellent
Pros:
Cons: No complaints
8.0 Excellent
Pros: I loved the game room and all of the stylish touches to the room! The color schemes felt good and the staff was very pleasant.
Cons: I did not like the elevator. Way too small. I also could smell a stinch throughout the hotel like old moth balls. Just being honest. Also, just my opinion, but I think the hotel should offer breakfast. While I do appreciate the espresso in the room (which was delicious), I'd rather have food; if I can't have both.
8.2 Excellent
Pros: The decor was cool and the game room was a great feature.
Cons: The walls were EXTREMELY thin...we could hear people talking in the lobby below us, and could hear every word people spoke in the hallways. That's my only complaint.
4.2 OK
Pros: The location
Cons: The staff wasn't very helpful at all. Requested to have our bags taken up to the room after a hour of waiting had to go back down and get my own bags.
Hotel Zeppelin is a revolutionary hotel that celebrates San Francisco's counter-cultural tradition with a mischievous approach to hospitality. A daily Amenity Fee of $22 (plus tax) will be collected at the property.
We are a contemporary hotel with 202 guestrooms and this allows us to offer a very personal experience. Our location in the SOMA District is also home to a variety of shops, businesses, restaurants, and nightlife, as well as walking distance to Chinatown and Union Square. The Powell Street BART station is just around the corner and the trolley cars are right on Market Street. A daily Amenity fee of $22 (plus tax) will be collected at the property.
Overall 8.3 Excellent
Based on 2,371 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Front desk personnel and bell service were exceptionally helpful.
Rooms were nicely appointed - largest TV I've ever had in a hotel room.
Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
Good
7.1
Pros: Close to everything in Union Square, clean and nice-looking inside.
Excellent
8.8
Pros: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious!
I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.
Excellent
10.0
Pros: Had a great time friendly staff great restaurant
Excellent
8.5
Pros: The location was great and my room was quiet.
OK
5.4
Excellent
10.0
Pros: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.
Excellent
9.1
Pros: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.
Excellent
8.0
Pros: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.
Good
6.8
Pros: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.
Excellent
9.6
Pros: The Palomar was clean, quiet and comfortable and in a great location.
Excellent
10.0
Pros: The service at the San Francisco Palomar was excellent. The front desk staff and doormen deserve top marks. They were helpful in every circumstance from procuring a taxi to giving directions or making suggestions regarding nearby attractions and walking distances. The hotel was clean, the restaurant was superb....fantastic breakfast! And the wait staff was superior. We would stay here again in a heartbeat and look forward to that happening in the near future. Hats off to the Palomar staff!!!!!!!
Details
Reviews
Overall 8.3 Excellent
Based on 2,371 reviews
Location
9.1
Cleanliness
8.2
Service
8.2
Room
7.3
WiFi
7.2
Comfort
6.3
Value for money
4.0
Breakfast
4.0
Location
9.0
Service
8.1
Bar and Beverages
7.5
Room
6.5
Comfort
5.7
Value for money
4.0
Breakfast
3.9
Location
8.8
Service
8.0
Room
6.7
Comfort
6.0
Value for money
4.0
Location
9.2
Service
8.2
Cleanliness
8.2
Vibe
7.4
Amenities
6.9
Room
6.7
Comfort
5.9
Location
9.1
Service
7.7
Vibe
7.4
Room
6.5
Comfort
6.0
Value for money
3.7
10.0 Excellent
Pros: Front desk personnel and bell service were exceptionally helpful.
Rooms were nicely appointed - largest TV I've ever had in a hotel room.
Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
Cons:
7.1 Good
Pros: Close to everything in Union Square, clean and nice-looking inside.
Cons: ...but that translates to a little over $300 a night, which isn't really worth it. Avoid it during the conventions in town.
8.8 Excellent
Pros: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious!
I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.
Cons: Mixed message on parking After speaking with associates on two separate occasions.
Then the confusion in the garage, mind you I thought I lost my ticket to return however I unpacked it when I arrived back home this evening. There was a problem between the hand written sign in log from the valet and the printed report from the front desk and the hotel's portion of valet claim check system also did not work. I retrieved my vehicle because I brought the only two matching keys and I have matching handmade key chains attached.
Breakfast table with two nice chairs rather than a rolling office chair. That was weird. But it was also SF PRIDE weekend so who cares!
10.0 Excellent
Pros: Had a great time friendly staff great restaurant
Cons: That nobody answered the phone at the restaurant for me to make a reservation fri night
8.5 Excellent
Pros: The location was great and my room was quiet.
Cons: There was a bit of mildew odor in the bathroom. If not for that I would have given an excellent rating, instead of good, for my stay.
5.4 OK
Pros:
Cons: Windows face directly into office building just 10ft away. People in the office can see directly into your room
10.0 Excellent
Pros: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.
Cons: Though the bed was very comfortable, it was a bit squeaky. Also, being on Market street means that there is a bit of noise but it's not excessive.
9.1 Excellent
Pros: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.
Cons: Need a coffee maker in room. Not a deal breaker though of course.
8.0 Excellent
Pros: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.
Cons:
6.8 Good
Pros: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.
Cons: Being stuck next to an ice machine at 2 am
9.6 Excellent
Pros: The Palomar was clean, quiet and comfortable and in a great location.
Cons: The woman working in the evening checking in guests needs more training. Either that or maybe she was having a bad night.
10.0 Excellent
Pros: The service at the San Francisco Palomar was excellent. The front desk staff and doormen deserve top marks. They were helpful in every circumstance from procuring a taxi to giving directions or making suggestions regarding nearby attractions and walking distances. The hotel was clean, the restaurant was superb....fantastic breakfast! And the wait staff was superior. We would stay here again in a heartbeat and look forward to that happening in the near future. Hats off to the Palomar staff!!!!!!!
Cons:
We are a contemporary hotel with 202 guestrooms and this allows us to offer a very personal experience. Our location in the SOMA District is also home to a variety of shops, businesses, restaurants, and nightlife, as well as walking distance to Chinatown and Union Square. The Powell Street BART station is just around the corner and the trolley cars are right on Market Street. A daily Amenity fee of $22 (plus tax) will be collected at the property.
San Francisco is famous for its rich culture and diverse neighborhoods, not to mention it's one of the most vibrant, eclectic and exhilarating cities in the country. From the hills of Chinatown and North Beach to its sweeping bridges, which you can explore on foot, bike or double-decker tour bus, there's no doubt that you will be able keep yourself entertained for weeks at a time. Located just one block from Union Square, in the epicenter of the city's best shopping, dining and entertainment venues. The hotel is also walking distance to China Town, North Beach, the Financial District and Moscone Center. Just a half a block away is the famous Powell Street cable car line, where you can catch a ride to top San Francisco attractions such as Fisherman's Wharf and Alcatraz. Union Square's plaza is just steps away, known for its local music and art shows. Dine at the city's most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city's countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city's notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at Cartwright Hotel Union Square, located in the heart of one of the world's most vibrant cities. Apart from its excellent location and quintessential San Francisco charm, The Cartwright Hotel - Union Square, BW Premier Collection® offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer.
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Overall 8.3 Excellent
Based on 1,516 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
8.0
Pros: Staff was friendly and location is good
Excellent
10.0
Pros: Staff was Awesome, room clean and beds comfortable with lots of pillows
Excellent
10.0
Pros: The hotel was a great place to stay for a reasonable price. The location was outstanding. I'm on two canes and was able to walk to entertainment, bars, Union Square for tours, etc. All within two blocks. The room was small, but adequate (do you go to San Francisco to stay in your room??) and clean. The staff were VERY friendly and helpful. We will return!
Excellent
8.2
Pros: The location was fantastic!
The room was small but clean and comfortable.
The hotel was lovely and all but one of the staff members were very friendly and helpful.
Mediocre
3.1
Pros: Good location.
Excellent
10.0
Pros: The staff was extremely helpful. They offered suggestions for places to eat and visit during our short stay. The hotel also had an oldtimey feel to it and the service just enhanced its character even more.
Good
6.8
Pros: Great price, great location, and very convenient with free wifi.
Excellent
8.8
Pros: Kevin gave the best advice for sightseeing and transportation.
Good
7.7
OK
5.7
Good
6.2
Pros: Cute decor
Excellent
8.0
Pros: Loved the old charm of the hotel- the staff was extremely welcoming and very nice. The location was great- we could walk to most places we wanted to go or just catch the trolley. Also has a 7eleven convenient store and a walgreens across the street which was nice to grab quick snacks or water for night or morning. Good find! Would definitely come back for the price- we enjoy the city and like spending more on doing things while traveling rather than a place to sleep- so it was a win win for us!
_54635341_Front_Exterior_Long_477x720_P-image.jpg?width=330&height=170&xhint=223&yhint=607&crop=true)
Details
Reviews
Overall 8.3 Excellent
Based on 1,516 reviews
Location
9.5
Cleanliness
9.3
Service
9.2
WiFi
9.2
Room
6.6
Breakfast
4.1
Comfort
3.6
Location
9.5
Cleanliness
9.4
Service
9.0
Room
6.2
Breakfast
4.4
Comfort
3.5
Location
9.6
Service
9.3
Room
5.7
Comfort
3.7
Location
9.2
Service
9.1
Value for money
6.8
Vibe
6.7
Room
5.7
Comfort
3.6
Location
9.6
Room
5.7
Comfort
3.7
8.0 Excellent
Pros: Staff was friendly and location is good
Cons: Parking is a block away, up a large hill, and very inconvenient.
10.0 Excellent
Pros: Staff was Awesome, room clean and beds comfortable with lots of pillows
Cons:
10.0 Excellent
Pros: The hotel was a great place to stay for a reasonable price. The location was outstanding. I'm on two canes and was able to walk to entertainment, bars, Union Square for tours, etc. All within two blocks. The room was small, but adequate (do you go to San Francisco to stay in your room??) and clean. The staff were VERY friendly and helpful. We will return!
Cons: Nothing
8.2 Excellent
Pros: The location was fantastic!
The room was small but clean and comfortable.
The hotel was lovely and all but one of the staff members were very friendly and helpful.
Cons: We valet parked the car because we were not familiar with the city and thought that would be easier. $40.00/night seemed pretty steep for that service.
3.1 Mediocre
Pros: Good location.
Cons: Staff seemed untrained, and just plain lazy. Every time we walked in we would find the desk person sitting in the lobby with their feet up. They were nice it was just all around strange behavior.
10.0 Excellent
Pros: The staff was extremely helpful. They offered suggestions for places to eat and visit during our short stay. The hotel also had an oldtimey feel to it and the service just enhanced its character even more.
Cons:
6.8 Good
Pros: Great price, great location, and very convenient with free wifi.
Cons: No ac, small beds, and no space to put bags
8.8 Excellent
Pros: Kevin gave the best advice for sightseeing and transportation.
Cons:
7.7 Good
Pros:
Cons: T
5.7 OK
Pros:
Cons: Could not cool down the room.
6.2 Good
Pros: Cute decor
Cons: Beds very uncomfortable, front desk staff unfriendly, highly priced for value
8.0 Excellent
Pros: Loved the old charm of the hotel- the staff was extremely welcoming and very nice. The location was great- we could walk to most places we wanted to go or just catch the trolley. Also has a 7eleven convenient store and a walgreens across the street which was nice to grab quick snacks or water for night or morning. Good find! Would definitely come back for the price- we enjoy the city and like spending more on doing things while traveling rather than a place to sleep- so it was a win win for us!
Cons: The size of the room was a bit small- and the bathroom counter space was limited- but it was to be expected from an older building, didn't bother us much. I wish the hotel would advertise and tell guests before booking that dogs are welcome- we didn't know that till we arrived to the hotel and saw a sign and we would of l
San Francisco is famous for its rich culture and diverse neighborhoods, not to mention it's one of the most vibrant, eclectic and exhilarating cities in the country. From the hills of Chinatown and North Beach to its sweeping bridges, which you can explore on foot, bike or double-decker tour bus, there's no doubt that you will be able keep yourself entertained for weeks at a time. Located just one block from Union Square, in the epicenter of the city's best shopping, dining and entertainment venues. The hotel is also walking distance to China Town, North Beach, the Financial District and Moscone Center. Just a half a block away is the famous Powell Street cable car line, where you can catch a ride to top San Francisco attractions such as Fisherman's Wharf and Alcatraz. Union Square's plaza is just steps away, known for its local music and art shows. Dine at the city's most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city's countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city's notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at Cartwright Hotel Union Square, located in the heart of one of the world's most vibrant cities. Apart from its excellent location and quintessential San Francisco charm, The Cartwright Hotel - Union Square, BW Premier Collection® offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer.
Experience the cosmopolitan charm of San Francisco at Parc 55. Our location allows access to the city’s most vibrant neighborhoods, each with a distinct personality: Union Square, Mid-Market, Fisherman’s Wharf, North Beach, Chinatown, Japan Town, SOMA and the Mission. Parc 55 puts you in the heart of San Francisco's best shopping, dining, entertainment and more. As part of the Hilton family of hotels, we understand the importance of quality and consistency, and value the loyalty of our returning guests. Combining top-of-the-line amenities and facilities with a boutique heart, Parc 55 offers personal connections through thoughtful service and attention to detail.
Overall 8.1 Excellent
Based on 6,081 reviews
All reviews
- All reviews
Good
6.8
Pros: Clean, modern, good location 4-minute walk from Powell BART station, some good restaurants and shopping.
Excellent
10.0
Pros: I LOVE that Parc 55 is pet friendly! We brought along our German Shepherd and they were more than welcoming. The hotel was the PERFECT location for Pride. We were feet away from the parade route and also were able to see the parade from our room. The pool was “amazing” (to quote my 13yo son). Parc 55 made this weekend a perfect weekend getaway for my son, pup, and I.
Excellent
10.0
Pros: Convenient to BART's Powell Street station and to the cable cars at Powell & Market.
Excellent
10.0
Pros: Hilton Honors perks made a good place great - $10 to upgrade to full breakfast and a suite. Good facilities, helpful staff
Excellent
10.0
Excellent
9.4
Pros: Nearby Union Square, Market Street, Westfield Mall, Biscuit & Blues, SF Playhouse ... great for walking.
Excellent
9.4
Pros: Great location! Clean and modern room. Mattress was comfortable and the view was great! The elevators were very efficient too.
Good
6.2
Pros: Good location, Comfortable bed, Nice bathrooms.
Easy to walk to local "tourist spots"
Good
6.0
Pros: Here is how: http://vasilinaorlova.tumblr.com/post/156824366770/filistinist-vasilinaorlova-unbelievable-my
Please take your time to apprecuate the intricacy of the literary plot and its trajectory in the modern world.
Best
Vasilina
Excellent
10.0
Pros: Friendly staff, quick check in, great valet ($55/night + tips) , comfy beds and pillows, 50" LG tv. Microwaves and refrigerators are an additional cost . But is recommended if you are traveling and are bringing left overs back for a couple days .
Good
7.1
Pros: Shower and bed were good.
Good
6.5
Pros: Very nice rooms
Details
Reviews
Overall 8.1 Excellent
Based on 6,081 reviews
Location
9.0
Wellness Area
8.9
Service
7.4
Room
7.2
WiFi
5.7
Breakfast
5.0
Value for money
3.3
6.8 Good
Pros: Clean, modern, good location 4-minute walk from Powell BART station, some good restaurants and shopping.
Cons: Like many big-city hotels, the air inside is extremely dry, especially in the winter. Can't open windows. Makes sleep especially difficult. Very difficult to control temperature in the room, which gets hot at night, but turning the heat down turns on very noisy, I mean LOUD, air conditioning.
10.0 Excellent
Pros: I LOVE that Parc 55 is pet friendly! We brought along our German Shepherd and they were more than welcoming. The hotel was the PERFECT location for Pride. We were feet away from the parade route and also were able to see the parade from our room. The pool was “amazing” (to quote my 13yo son). Parc 55 made this weekend a perfect weekend getaway for my son, pup, and I.
Cons: Absolutely nothing.
10.0 Excellent
Pros: Convenient to BART's Powell Street station and to the cable cars at Powell & Market.
Cons: Breakfast option was expensive so I found alternatives in the general area.
10.0 Excellent
Pros: Hilton Honors perks made a good place great - $10 to upgrade to full breakfast and a suite. Good facilities, helpful staff
Cons:
10.0 Excellent
Pros:
Cons: You buffet is good for the American but your Chinese options are not too good
9.4 Excellent
Pros: Nearby Union Square, Market Street, Westfield Mall, Biscuit & Blues, SF Playhouse ... great for walking.
Cons: Maid service takes the towels every day versus reuse ...
9.4 Excellent
Pros: Great location! Clean and modern room. Mattress was comfortable and the view was great! The elevators were very efficient too.
Cons: The "hot" breakfast bar that was included was just pastries, fruit, heat n' serve cups of oatmeal, yogart, coffee and juice. When they said "hot" I think of eggs, breakfast meats and toast or pancakes. They should not reference their breakfast bar as a "hot" breakfast bar.
The staff gave us the wrong directions a few times, just save your breath and time and just google it!
6.2 Good
Pros: Good location, Comfortable bed, Nice bathrooms.
Easy to walk to local "tourist spots"
Cons: I booked a 2 double bed room for my friend and i. And paid in full up front. non refundable. What i got was 1 king size bed. (Resulting in an awkward situation for my friend and i) I guess they arent sure how to hold a reservation? (After booking i was sent an email stating this could happen) but i still dont understand how i can request what i need, and pay in full. And be given something completly different...
There is no parking at all. You can either park on the street and baby a meter, or you can pay valet 60$ a night plus 40% tax. (I was not made aware of this until the i was sitting in the valet) Just be prepared to pay alot more than what you agreed to before you show up. (Maybe this isnt a big deal for most, but i didnt feel like it was a good way to conduct business, and treat your guests)
6.0 Good
Pros: Here is how: http://vasilinaorlova.tumblr.com/post/156824366770/filistinist-vasilinaorlova-unbelievable-my
Please take your time to apprecuate the intricacy of the literary plot and its trajectory in the modern world.
Best
Vasilina
Cons:
10.0 Excellent
Pros: Friendly staff, quick check in, great valet ($55/night + tips) , comfy beds and pillows, 50" LG tv. Microwaves and refrigerators are an additional cost . But is recommended if you are traveling and are bringing left overs back for a couple days .
Cons: The views aren't too great and it's a little more noisy outside unless you pay more for a higher floor .
7.1 Good
Pros: Shower and bed were good.
Cons: Lack of in room amenities and mediocre dining options.
6.5 Good
Pros: Very nice rooms
Cons: The club in the hotel across the street is open until 3:00 The noise from the club and street noise makes it impossible to sleep. We got to the hotel at 11:30. Room was not ready but the man at the desk said he would text is when it would be ready. Never happened. We got on our room at 3:30. Charge for wifi
Experience the cosmopolitan charm of San Francisco at Parc 55. Our location allows access to the city’s most vibrant neighborhoods, each with a distinct personality: Union Square, Mid-Market, Fisherman’s Wharf, North Beach, Chinatown, Japan Town, SOMA and the Mission. Parc 55 puts you in the heart of San Francisco's best shopping, dining, entertainment and more. As part of the Hilton family of hotels, we understand the importance of quality and consistency, and value the loyalty of our returning guests. Combining top-of-the-line amenities and facilities with a boutique heart, Parc 55 offers personal connections through thoughtful service and attention to detail.
With a stay at Hotel Carlton, a Joie de Vivre Boutique Hotel, you'll be centrally located in San Francisco, within a 10-minute drive of Lombard Street and Asian Art Museum of San Francisco. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 750 square feet (70 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 2,359 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.3
Pros: clean
Excellent
8.2
Pros: The hotel was a better standar than I was expecting. The lobby was clean & fairly modern. The room was reasonably large and had good amenities.
Excellent
9.1
Pros: I was impressed by the staff when they offered to valet the car up early, since we had to leave at 5:30am. I found the room very comfortable, but my husband had issues. He could not cool himself down; the ceiling fan had been disabled, the window would not open, and the ac was either difficult or non functioning (probably difficult). He could not sleep and blamed the hardness of the bed. I slept fine and have no complaints
Excellent
9.3
Pros: Super nice and playful front desk staff. I happened to mention it was my boyfriends birthday and the concierge offered to fill the room with balloons and a free bottle of wine! And they set it up as a surprise for when we got back from dinner!
The car service was excellent, the decor was really nice- Indian type theme but clean and chic!
Organic coffee and tea in the room, shampoo conditioner and shower gel in dispensers instead of minis to be more Eco friendly!
I couldn't have been happier with our stay.
Excellent
10.0
Pros: Great location and value for the money. Morrocan decor, very clean and comfortable.
Good
7.7
Pros: Chic style
Good
7.1
Pros: Staff are very friendly and enthusiastic. Price is OK
Excellent
10.0
Pros: The room was clean and comfortable. The staff was great. I stayed in San Francisco numerous times and for the price this hotel was a great stay/great deal. Would recommend.
Excellent
8.6
Pros: The hotel itself is attractive.
A boutique hotel with a great lobby, warm staff and cute charming rooms.
The bathroom was nice.
Our superior king room had a walk-in closet with two entrances.
The room had a dimmer for the main ceiling light above the bed.
It's a short walk to some nice bars.
Union Square is about a 10 minute walk.
The price is great for the quality of our stay, especially giving the going rates on much of the city.
Details
Reviews
Overall 8.1 Excellent
Based on 2,359 reviews
Cleanliness
9.0
Service
9.0
Vibe
8.3
Location
8.2
WiFi
6.6
Room
6.5
Breakfast
5.8
Wellness Area
0.0
Cleanliness
9.3
Service
9.2
Location
8.5
Room
7.0
Breakfast
5.6
Comfort
5.3
Cleanliness
9.1
Service
8.9
Vibe
8.1
Location
8.1
Room
6.3
Comfort
4.8
Cleanliness
8.9
Service
8.9
Location
8.3
Vibe
7.8
Room
6.0
Comfort
4.9
Service
9.2
Cleanliness
9.2
Location
8.0
Vibe
7.6
Room
6.0
Comfort
4.8
6.3 Good
Pros: clean
Cons: (1) Rooms at lower levels are noisy from the people in the street. (2) It had no parking counter to what advertised. They push on you a mandatory valet at approximately $40/day. (3) Internet is free for 20 min a day. Nevertheless, when you use it, at their business center, they have a slow mode option you do not know of. You find out at the check out that the default option, you thought was free for 20 min, is the fast option that cost approximately $1/min. (3) The streets in front of the hotel are full with homeless people who use the sidewalks like sleeping quarters and restrooms. For the rest, it was peachy.
8.2 Excellent
Pros: The hotel was a better standar than I was expecting. The lobby was clean & fairly modern. The room was reasonably large and had good amenities.
Cons: The bathroom was very small & felt a little cramped. There was no free parking but this is to be expected in a city.
9.1 Excellent
Pros: I was impressed by the staff when they offered to valet the car up early, since we had to leave at 5:30am. I found the room very comfortable, but my husband had issues. He could not cool himself down; the ceiling fan had been disabled, the window would not open, and the ac was either difficult or non functioning (probably difficult). He could not sleep and blamed the hardness of the bed. I slept fine and have no complaints
Cons:
9.3 Excellent
Pros: Super nice and playful front desk staff. I happened to mention it was my boyfriends birthday and the concierge offered to fill the room with balloons and a free bottle of wine! And they set it up as a surprise for when we got back from dinner!
The car service was excellent, the decor was really nice- Indian type theme but clean and chic!
Organic coffee and tea in the room, shampoo conditioner and shower gel in dispensers instead of minis to be more Eco friendly!
I couldn't have been happier with our stay.
Cons: I didn't like the price, but that's to be expected in San Francisco! The building is old so the walls seems paper thin to outside noise, but not really from room to room, so didn't mind the sound of cars and people walking.
10.0 Excellent
Pros: Great location and value for the money. Morrocan decor, very clean and comfortable.
Cons:
7.7 Good
Pros: Chic style
Cons: The heater didn't really do much, the room was cold and it was a pain to get out of the blanket. And, there was so much hollering from the street front.
7.1 Good
Pros: Staff are very friendly and enthusiastic. Price is OK
Cons: Rooms are very small and the neighborhood is not safe.
10.0 Excellent
Pros: The room was clean and comfortable. The staff was great. I stayed in San Francisco numerous times and for the price this hotel was a great stay/great deal. Would recommend.
Cons: When we arrived the room felt cold to us. We are from a much warmer climate than SF. Turned on the heater and didn't heat up. Called the front desk and was told the heat in the building was on a timer...comes on at 9pm (it's a radiator). They offered to send up a space heater.Within minutes we had a space heater. Problem solved. Great staff and super friendly.
8.6 Excellent
Pros: The hotel itself is attractive.
A boutique hotel with a great lobby, warm staff and cute charming rooms.
The bathroom was nice.
Our superior king room had a walk-in closet with two entrances.
The room had a dimmer for the main ceiling light above the bed.
It's a short walk to some nice bars.
Union Square is about a 10 minute walk.
The price is great for the quality of our stay, especially giving the going rates on much of the city.
Cons: The floor of the bathtub was slippery, so I had to be very mindful when showering.
There is however a short rail / bar along the shower wall that came in handy when stepping into the bathtub.
Like many buildings in SF, it's an old building and the walls are a bit thin. You occasionally hear sounds through the walls (i.e. steps, hallway chatter, clunks of objects moving through the hallways), but nothing out of the ordinary.
With a stay at Hotel Carlton, a Joie de Vivre Boutique Hotel, you'll be centrally located in San Francisco, within a 10-minute drive of Lombard Street and Asian Art Museum of San Francisco. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 750 square feet (70 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 9,198 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.5
Good
6.5
Pros: Clean, decent amenities. Staff was friendly
Good
6.5
Pros: The room was clean and modern and quiet
Good
6.0
Pros: The hotel was clean and upgraded.
Excellent
10.0
Pros: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes.
It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
OK
5.1
OK
4.0
Pros: Location
Excellent
8.0
OK
5.4
Pros: Location
Excellent
8.2
Pros: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.
Excellent
9.1
Pros: Clean luxurious room
Good
7.7
Details
Reviews
Overall 8.0 Excellent
Based on 9,198 reviews
Bar and Beverages
8.9
Wellness Area
8.7
Location
8.5
Beach
8.0
Cleanliness
7.3
Pool
7.3
Room
7.0
Service
6.5
Vibe
6.1
Amenities
6.0
WiFi
5.6
Comfort
5.3
Breakfast
5.0
Value for money
2.9
Location
8.6
Pool
7.3
Service
6.8
Room
6.6
Amenities
6.2
Vibe
5.4
Comfort
4.8
Breakfast
4.7
WiFi
4.3
Value for money
3.6
Location
9.2
Service
6.6
Food
6.3
Room
6.2
Amenities
5.7
Comfort
5.3
Vibe
5.3
Breakfast
5.2
WiFi
4.1
Value for money
3.6
Bar and Beverages
9.0
Location
8.8
Cleanliness
7.2
Service
6.9
Room
6.3
Amenities
6.0
Comfort
5.7
Breakfast
5.2
Vibe
5.1
Value for money
3.4
WiFi
3.4
Location
8.8
Cleanliness
6.9
Room
6.6
Service
6.6
Food
6.5
Amenities
5.9
Vibe
5.4
Comfort
5.1
WiFi
3.4
Value for money
3.0
6.5 Good
Pros:
Cons: Five minutes upon entering our room , there was another couple who entered. Apparently , the front desk assigned the same room and key card to different guests. After 15 minutes a guard came , checked the situation and assured me that everything was taken cared off.
We went out to have dinner but when we came back we couldn't enter our room . I checked with the front desk and said the key card was de activated. We were never informed of such
6.5 Good
Pros: Clean, decent amenities. Staff was friendly
Cons: Arrived early before check in. Said I would get a text when room was ready. 3 hrs later I walk up to desk and my room had been ready for over 2 hrs. When I asked about my text they just said "sorry about that". I kinda thought it was a weak response. Then I get a text asking for feedback so far and I relay the check in issue and the horrible pillows we had and again I just get "sorry" with out any offer to make it better.
6.5 Good
Pros: The room was clean and modern and quiet
Cons: The A.C. Barely worked the room was at 75 when we walked in and barely goth to 69 by 3am. The bathroom doors didn't close all the way and the lock didn't work, no vent fan.
6.0 Good
Pros: The hotel was clean and upgraded.
Cons: The A/C in my room was broken and it took about 3 hours for someone to come in and fix it. The room was stuffy and hot. We left to go get a bite to eat and returned to find out that they had not fixed it nor were we getting another room. Just off of the staff interaction I most likely would not return.
10.0 Excellent
Pros: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes.
It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
Cons:
5.1 OK
Pros:
Cons: I booked a double room but was given a single.
4.0 OK
Pros: Location
Cons: Air temperature is controlled by the front desk. You will need to call them to adjust (really, are we in the 1970s???)-unbelievable).
The air condition smelled like mildew and gave me a headache the following day. My roommate kept coughing the whole night which we suspect was due to the mildew coming out of the A/C vent.
Bathroom floor was not cleaned. Found gross hair (and other too gross to mention) on the floor. Corners underneath the sink have dust balls. the bathroom toilet plastic seat was burned that it looked like you poured acid on it. I cannot believe they have not replaced it. The electric plug in the bathroom is not secured and about to fall off, the hair dryer would not turn on because of the faulty plug. (Again, really????)
So disappointing as when I think of Hilton, I think safe, clean and decent...not the SF union square.
Front desk was very unfriendly. No welcome or "enjoy your stay" greeting. He couldn't find our reservation. When I showed him the confirmation number, he gave me the look and said "oh that's hotel.com's"...whatever that meant. As if he was treating us 3rd class as we had not booked it directly with them. After a few minutes, he finally found our reservation. Again, very unpleasant.
8.0 Excellent
Pros:
Cons: The funnels of it all great people great staff and an all around great time with everything that was offered to me that's all
5.4 OK
Pros: Location
Cons: Old room, not very clean, no fridge or frigobar in the room, old carpet, smell old
8.2 Excellent
Pros: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.
Cons: I landed, completely sleep deprived, at what my body thought was 1am. Maybe that's why I had such an adverse reaction to a very lively bar whose sounds echoed through the entire lobby. In fact, it seemed to take up the entire lobby as it spilled into seating that i had to walk through to get to registration. I could hardly hear the staff member trying to check me in.
9.1 Excellent
Pros: Clean luxurious room
Cons: Lobby gets a bit busy as it has bar area open for all to use
Room was not checked and had a few teething issues, but quickly resolved
7.7 Good
Pros:
Cons: Parking very very very expensive
Enjoy Staying at San Francisco Hotel's Ideal Location Holiday Inn® San Francisco-Golden Gateway is a full-service conference hotel in downtown San Francisco centered between Nob Hill, Fisherman's Wharf, the Golden Gate Bridge and Pacific Heights, an oasis for corporate and leisure travelers offering the "True San Francisco Experience."Rising 26 stories with 496 guestrooms starting on the 6th floor, each offers outstanding city or bay views.On-site heated outdoor pool, 24-hour business center and fitness center, guest laundry, dry-cleaning services, R-O-H Bar and Restaurant including room service starting at 5pm. Over 100 restaurants within walking distance as well.Historic cable cars just steps from the hotel, providing easy access to Fisherman's Wharf, Union Square, Financial District and Chinatown. Attractions minutes from the hotel include Golden Gate Bridge, Alcatraz, beautiful Golden Gate Park, Moscone Convention Center and Yerba Buena Gardens. Depending on the season, you can also plan to take in a 49ers or Giants game at AT&T park. Our conference hotel features more than 18,000 sq ft of flexible meeting space including our two Ballrooms. We can accommodate groups and meetings from 10 to 450 people for business or social events. On-site audio/visual and conference services are available. Holiday Inn San Francisco-Golden Gateway looks forward to see you on your next visit to San Francisco!
Overall 8.0 Excellent
Based on 4,857 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Very good value. Nice looking and simple hotel for a very reasonable rate. Just what I was looking for. Nice breakfast and good views. Took my wife and baby with me on a business conference trip. Room worked well for the baby with enough space for the crib provided unlike other hotels I saw. Overall very solid hotel.
Excellent
9.4
Pros: Easy parking, comfortable beds, helpful staff, great location, modern bathroom
Excellent
10.0
Pros: I loved this place!
Excellent
10.0
Pros: I like the view and the complimentary wine tasting.. Our room at the 20th floor had a great view of the city at night.. Even tho it was a short stay on our 10th year aniversarie it was a great one..
Excellent
10.0
Pros: simple place for business. very clean, beautiful view of the city and part of the bay. staff was helpful. good for late checkins, as checkin is 3pm, so make sure to call or check in prior to arrival.
Excellent
8.0
Pros: Front desk was extremely helpful. I needed to cancel my reservation to relocate closer to the hospital where my family member was undergoing surgery for a brain tumor. However, I had booked the room through Expedia. The manager assured me that the hotel would not charge a cancellation fee, given that Expedia advertises no cancellation fees except as subject to the hotel. He was willing to be put on the phone with Expedia to explain the waiver. While on the phone with Expedia, I was put on hold for 30 minutes, then reprimanded by the Expedia representative that I would be charged a cancellation fee of the first night's stay. She refused to let me speak to the manager, and also refused to speak to the hotel manager who had happily obliged to discuss the matter with her. I was continually placed on hold, only to have her come back to the phone to reprimand me. I am grateful to the hotel manager for his hospitality which was in stark contrast to my telephone encounter with Expedia.
Good
6.8
Pros: View and street that hotel was in it , hotel was clean and
Good stuff nice view and was very good hotel for family
To visit San Francisco, good facility for going to city and taxi and bus was very nice and available. There was many restaurants of different countries near hotel so we could go there and use it
Turkish and irannian restaurant named alborz
Was very near to hotel
Bus station also was very near to hotel,
Excellent
8.0
Pros: Friendly Staf, clean rooms. City c
Excellent
10.0
Pros: One of the best business travel experiences ever
Excellent
10.0
Pros: The concierge at the motel was great. He’s answered all
My questions and even explained how to take the bus to the warf. Outstanding service.
Excellent
8.8
Pros: Convenient location especially the cable car stop adjacent to the hotel.
Details
Reviews
Overall 8.0 Excellent
Based on 4,857 reviews
Location
8.3
Room
7.8
Service
7.7
Pool
7.1
WiFi
7.1
Breakfast
6.1
Value for money
4.1
Service
7.5
Location
7.5
Room
7.4
Pool
7.1
Breakfast
5.8
Value for money
4.1
Cleanliness
8.4
Location
8.2
Room
7.9
Service
7.7
Comfort
6.3
Breakfast
6.1
WiFi
5.0
Value for money
3.9
Location
8.2
Service
7.7
Room
7.2
Vibe
5.5
Value for money
4.2
Location
8.3
Service
7.6
Room
7.3
Comfort
6.0
Value for money
3.8
8.0 Excellent
Pros: Very good value. Nice looking and simple hotel for a very reasonable rate. Just what I was looking for. Nice breakfast and good views. Took my wife and baby with me on a business conference trip. Room worked well for the baby with enough space for the crib provided unlike other hotels I saw. Overall very solid hotel.
Cons: Location was not the best but I knew that going in. Some of the surrounding streets were a little sketchy at night. Not a big deal for me but maybe for some others. Parking pricey at $45 a night but all hotels in SF are about this expensive.
9.4 Excellent
Pros: Easy parking, comfortable beds, helpful staff, great location, modern bathroom
Cons: Parking was expensive $45 for one night
Room didn't have blackout curtains
10.0 Excellent
Pros: I loved this place!
Cons: I love the location the staff was friendly and the hotel was amazing! The best view of the bay!
10.0 Excellent
Pros: I like the view and the complimentary wine tasting.. Our room at the 20th floor had a great view of the city at night.. Even tho it was a short stay on our 10th year aniversarie it was a great one..
Cons:
10.0 Excellent
Pros: simple place for business. very clean, beautiful view of the city and part of the bay. staff was helpful. good for late checkins, as checkin is 3pm, so make sure to call or check in prior to arrival.
Cons: pool was closed for renovations, but that really isn't a complaint since they will be upgrading it which is great. maybe breakfast was kind of expensive, i payed $19 for the buffet when it was just me. so kind of high, $15 would have been more reasonable given the limited choice in food.
8.0 Excellent
Pros: Front desk was extremely helpful. I needed to cancel my reservation to relocate closer to the hospital where my family member was undergoing surgery for a brain tumor. However, I had booked the room through Expedia. The manager assured me that the hotel would not charge a cancellation fee, given that Expedia advertises no cancellation fees except as subject to the hotel. He was willing to be put on the phone with Expedia to explain the waiver. While on the phone with Expedia, I was put on hold for 30 minutes, then reprimanded by the Expedia representative that I would be charged a cancellation fee of the first night's stay. She refused to let me speak to the manager, and also refused to speak to the hotel manager who had happily obliged to discuss the matter with her. I was continually placed on hold, only to have her come back to the phone to reprimand me. I am grateful to the hotel manager for his hospitality which was in stark contrast to my telephone encounter with Expedia.
Cons: Expedia and the false advertising of no cancellation fees, as well as the rude telephone spokesperson.
6.8 Good
Pros: View and street that hotel was in it , hotel was clean and
Good stuff nice view and was very good hotel for family
To visit San Francisco, good facility for going to city and taxi and bus was very nice and available. There was many restaurants of different countries near hotel so we could go there and use it
Turkish and irannian restaurant named alborz
Was very near to hotel
Bus station also was very near to hotel,
Cons: Breakfast was not including , I was supposed to have breakfast included but it was not included for my reservation,so a little bit was bothering for me.!!!!
There wasn't anything else that I can say negative about this hotel,
We were comfortable in five nights
That were staying in hotel.
8.0 Excellent
Pros: Friendly Staf, clean rooms. City c
Cons: Highly expensive parking!!!
10.0 Excellent
Pros: One of the best business travel experiences ever
Cons: Nothing
10.0 Excellent
Pros: The concierge at the motel was great. He’s answered all
My questions and even explained how to take the bus to the warf. Outstanding service.
Cons: It was a great room and a great stay
8.8 Excellent
Pros: Convenient location especially the cable car stop adjacent to the hotel.
Cons: Room temp was difficult to manage.
Enjoy Staying at San Francisco Hotel's Ideal Location Holiday Inn® San Francisco-Golden Gateway is a full-service conference hotel in downtown San Francisco centered between Nob Hill, Fisherman's Wharf, the Golden Gate Bridge and Pacific Heights, an oasis for corporate and leisure travelers offering the "True San Francisco Experience."Rising 26 stories with 496 guestrooms starting on the 6th floor, each offers outstanding city or bay views.On-site heated outdoor pool, 24-hour business center and fitness center, guest laundry, dry-cleaning services, R-O-H Bar and Restaurant including room service starting at 5pm. Over 100 restaurants within walking distance as well.Historic cable cars just steps from the hotel, providing easy access to Fisherman's Wharf, Union Square, Financial District and Chinatown. Attractions minutes from the hotel include Golden Gate Bridge, Alcatraz, beautiful Golden Gate Park, Moscone Convention Center and Yerba Buena Gardens. Depending on the season, you can also plan to take in a 49ers or Giants game at AT&T park. Our conference hotel features more than 18,000 sq ft of flexible meeting space including our two Ballrooms. We can accommodate groups and meetings from 10 to 450 people for business or social events. On-site audio/visual and conference services are available. Holiday Inn San Francisco-Golden Gateway looks forward to see you on your next visit to San Francisco!
With a stay at The Mosser, you'll be centrally located in San Francisco, just a 4-minute walk from Westfield San Francisco Centre and 6 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Overall 7.9 Good
Based on 3,258 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
- Families
Excellent
8.2
Pros: Value for the money. Clean facilities and comfortable room. Good and reliable Wi-Fi. Central location very accessible by BART and Muni close to shops, tourist attractions and restaurants.
Good
7.1
Pros: Very clean rooms staff came everyday and restocked. Staff was nice and friendly.
Good
6.0
Pros: The location was the only thing great about this hotel.
Excellent
10.0
Pros: The location is really nice and the cleanliness were very good.
Good
6.0
Pros: Overall, it was clean and good downtowns location.
Mediocre
2.0
Pros: Nothing
Excellent
9.4
Pros: Rooms are small and efficient; be prepared. Bed was comfortable.
Excellent
8.0
Pros: The location was excellent, the price very affordable, and the staff was very kind. The rooms were very clean and cared for by attentive staff.
Excellent
8.5
Pros: Great location near Downtown BART stations and Moscone Center.
Excellent
8.8
Pros: If you don't mind the shared bathrooms, The Mosser is a superb place to stay and it's right in the heart of San Francisco. Best of all, it's a great value especially for a European style hotel at a prime location! Very friendly staff and we felt very comfortable during our 5-night stay.
Good
7.1
Pros: Overall cleanliness and facilities were good
Excellent
8.0
Pros: Nice interior and nice rooms. Great coffee and free internet. I did not know that there is not a bathroom/shower in the suites, but rather down the hall. However, this isn't a big deal and I got a good value
Details
Reviews
Overall 7.9 Good
Based on 3,258 reviews
Bar and Beverages
9.6
Location
9.4
WiFi
9.1
Service
8.6
Food
7.8
Value for money
7.6
Room
5.3
Breakfast
4.1
Comfort
2.5
Location
9.3
Service
8.4
Room
4.1
Breakfast
4.0
Comfort
2.1
Location
9.6
Service
8.3
WiFi
8.2
Room
5.5
Breakfast
4.3
Comfort
2.9
Location
9.3
Service
8.6
Cleanliness
8.0
Room
4.3
Comfort
2.2
Location
9.4
Service
8.6
Room
4.5
Breakfast
3.7
Comfort
2.5
8.2 Excellent
Pros: Value for the money. Clean facilities and comfortable room. Good and reliable Wi-Fi. Central location very accessible by BART and Muni close to shops, tourist attractions and restaurants.
Cons: Noise from alley at night or early morning, hotel staff is aware and provides ear plugs in your room but not really helpful. There was a strong smell of weed on my bathroom at night don't know where it was coming from but had to turn on extractor and close bathroom door and turn on ceiling fan and open room door to air out smell.
7.1 Good
Pros: Very clean rooms staff came everyday and restocked. Staff was nice and friendly.
Cons: No bathroom or shower in your room. No sink in the bathroom in the hallway. You have to wash your hands in your room which is kinda gross touching handles. We didn't know that before we stayed. And room are no bigger then 7 feet by 7 feet. Clean but so small. And breakfast is literally a muffin. With nothing else in your room even a fridge I would have liked a breakfast.
6.0 Good
Pros: The location was the only thing great about this hotel.
Cons: Having to share a bathroom and restroom with the entire floor. The bathroom on my floor didn't work so I had to use another floor. No real breakfast offered and parking rates were too much. Parked one block away for half the price.
10.0 Excellent
Pros: The location is really nice and the cleanliness were very good.
Cons: The wall is very thin.
The couples' voices who were staying next door were heard till late evening.
6.0 Good
Pros: Overall, it was clean and good downtowns location.
Cons: Room had a musty smell and the walls are pretty thin, hence bery noisy- I guess that is why they give you ear plugs.
2.0 Mediocre
Pros: Nothing
Cons: I would not advertise this establishment as a hotel.
There were bugs.
It smelled bad.
9.4 Excellent
Pros: Rooms are small and efficient; be prepared. Bed was comfortable.
Cons: Hall bathroom was difficult to enter; the door got in the way.
I remember waking up to some noise around 6am, but perhaps that's unavoidable in this location?
8.0 Excellent
Pros: The location was excellent, the price very affordable, and the staff was very kind. The rooms were very clean and cared for by attentive staff.
Cons: The orientation of the bed was awkward, along with the pillows being very uncomfortable which impacted my sleep. The room got uncomfortably hot, but was held in check by an adequate fan. The bathroom was incredibly tiny and awkward.
8.5 Excellent
Pros: Great location near Downtown BART stations and Moscone Center.
Cons: The room that I had this time had the sink located outside of the bathroom, near the bed and desk.
8.8 Excellent
Pros: If you don't mind the shared bathrooms, The Mosser is a superb place to stay and it's right in the heart of San Francisco. Best of all, it's a great value especially for a European style hotel at a prime location! Very friendly staff and we felt very comfortable during our 5-night stay.
Cons:
7.1 Good
Pros: Overall cleanliness and facilities were good
Cons: We told the concierge we were on vacation and wanted some ideas on how to spend our time in San Francisco and he told us to "go see a movie". No help at all
8.0 Excellent
Pros: Nice interior and nice rooms. Great coffee and free internet. I did not know that there is not a bathroom/shower in the suites, but rather down the hall. However, this isn't a big deal and I got a good value
Cons: Shared toilet/shower
With a stay at The Mosser, you'll be centrally located in San Francisco, just a 4-minute walk from Westfield San Francisco Centre and 6 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Music City Hotel is centrally located in San Francisco, a 4-minute walk from The Regency Ballroom and 6 minutes by foot from Great American Music Hall. Featured amenities include express check-out and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available on request).
Overall 7.8 Good
Based on 1,395 reviews
All reviews
- All reviews
- Solo
- Couples
Mediocre
3.1
Pros: Location. That is literally the only upside here.
Excellent
10.0
Pros: Such a nice hostel for the price. Did not feel like a last minute option.
Good
6.0
Pros: Pretty good location. It is located in an area with lots of restaurants that serve good food. If you have a problem with musicians practicing, playing music in thw basement until 11pm then do not book here. They even warn you on their website.
Excellent
8.0
Pros: Everyone is friendly. Was not worried or paranoid rooming with so many strangers.
Good
7.7
Pros: I did like that the owner promotes music. I am not a musician, nor do I ever wish to be. But Googling this "Music City" Hotel has a few haters. When I left (today ) 10-09-2015 there was construction adjacent to the hotel (next door) looking inside ... I think there is expansion in the future.
Good for this owner to foster Music. AND young musicians.
Julie
Excellent
8.0
Pros: I like hostels because they're a good value for an area of the city that can otherwise be pricey. The staff is laid back yet professional and knowledgable about the local area. I stayed in a small room with plenty of storage, sink, fridge and TV. I liked having the large window to the courtyard/ open area that you can open completely.
Excellent
8.2
Pros: Clean, comfortable, friendly staff. The building has a lot of character and is in a relatively convenient location (a little far from the BART station).
Mediocre
2.0
Details
Reviews
Overall 7.8 Good
Based on 1,395 reviews
Bar and Beverages
10.0
Service
8.8
Location
8.8
Cleanliness
8.1
WiFi
7.9
Vibe
7.5
Room
6.3
Amenities
2.4
Breakfast
2.0
Service
8.7
Location
8.7
Cleanliness
8.3
Room
5.7
Comfort
5.2
Amenities
2.3
Service
9.0
Location
9.0
Cleanliness
8.0
Vibe
6.6
Room
5.8
Amenities
2.2
3.1 Mediocre
Pros: Location. That is literally the only upside here.
Cons: This hostel has literally ZERO soundproofing. It is attached to a band practice space/karaoke space, which I get is part of the draw for some people but there is NO WAY TO SLEEP here. It is like being at a concert-even on the third floor, constantly until almost midnight, and after that even just your neighbor opening and closing a door, or the street noise is so loud that I had to put in noise canceling headphones and take extra sleeping pills. Its all amplified so much. I literally got maybe 3 hours of sleep here each night that I stayed. The bathrooms were never clean, and the staff was less than friendly. There is no elevator and no one offers to help with luggage. I would never stay here again.
10.0 Excellent
Pros: Such a nice hostel for the price. Did not feel like a last minute option.
Cons:
6.0 Good
Pros: Pretty good location. It is located in an area with lots of restaurants that serve good food. If you have a problem with musicians practicing, playing music in thw basement until 11pm then do not book here. They even warn you on their website.
Cons: Having to share a bathroom is not one of my favorite things. Also, felt the room could be cleaner.
8.0 Excellent
Pros: Everyone is friendly. Was not worried or paranoid rooming with so many strangers.
Cons: Since bathrooms are shared, the hotel should be cleaning them more frequently. People go in and out and not everyone is a clean person. I had to clean the counters because everything was wet and there was no place to set my things. There was water all over the floor and need to be careful how you walk.
7.7 Good
Pros: I did like that the owner promotes music. I am not a musician, nor do I ever wish to be. But Googling this "Music City" Hotel has a few haters. When I left (today ) 10-09-2015 there was construction adjacent to the hotel (next door) looking inside ... I think there is expansion in the future.
Good for this owner to foster Music. AND young musicians.
Julie
Cons:
8.0 Excellent
Pros: I like hostels because they're a good value for an area of the city that can otherwise be pricey. The staff is laid back yet professional and knowledgable about the local area. I stayed in a small room with plenty of storage, sink, fridge and TV. I liked having the large window to the courtyard/ open area that you can open completely.
Cons: I was worried about getting enough sleep because of the music rehearsal studio that is in the basement. While in my room at 9pm I could hear the band play muffled but clearly. The tv would cover the sound easily. This went on and off till 11. I could hear some construction sounds from next door through the open area out my window until 7pm, but not again until after 9am.
8.2 Excellent
Pros: Clean, comfortable, friendly staff. The building has a lot of character and is in a relatively convenient location (a little far from the BART station).
Cons: Not a lot of noise insulation from other rooms or hallway.
2.0 Mediocre
Pros:
Cons: Dirty
Music City Hotel is centrally located in San Francisco, a 4-minute walk from The Regency Ballroom and 6 minutes by foot from Great American Music Hall. Featured amenities include express check-out and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available on request).
With a grand lobby and a killer location in Union Square and close to the Financial District, the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro and The Starlight Room lounge. With stunning views of downtown San Francisco from its 21st-floor perch, The Starlight Room has been a top nightlife destination for generations.
Overall 7.6 Good
Based on 3,347 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
OK
5.7
Pros: Excellent location just one block from Union Square.
Excellent
9.7
Pros: Just a few maintenance items marred what was otherwise a perfect score for this lovely boutique hotel. Great location and fabulous staff made for a fantastic stay,
Good
7.7
Pros: It was nice staying here again, it was comfortable and the price is the best for the location.
OK
4.5
Pros: Starlight Room - Top Floor View
Good
6.0
Pros: Wine hour
Excellent
10.0
Pros: The location was excellent. Friendly staff with spacious room. Loved the free wine cocktail reception.
Excellent
9.4
Pros: Great location
Excellent
8.5
Pros: The Drake has a great location, it's clean and comfy with some traces of old excellence. The Concierge was very helpful with directions and suggestions for meals.
Good
6.0
Pros: Location great, but the noise was unbearable. Single pane window in the city under powel st. The constant early morning whistle of the doorman kept me awake. I had a headache one day and it didn't help having to listen to the door and whistle all morning. The plumbing/pipes screeching sound also constantly woke me up durning the night; which may explain the headache. Hotel is a cute boutique hotel, but the plumbing needs to be repaired & invest in double pane windows to replace the flimsy existing ones.
Excellent
10.0
Pros: The Sir Francis Drake is adjacent to Union Square, Chinatown + the cable car line. You can walk to almost anything you need, and you don't need to go far.
The staff is always helpful, even to late arrivals wanting a different room. The housekeepers respect "do not disturb" signs -- important when paperwork is left everywhere -- but are quick to make up a room when you're ready.
AND it's across the street from Sears Fine Food, another SF tradition.
OK
5.7
Pros: Good location for areas of interest
Excellent
8.2
Pros: I lived the location and ambiance of the hotel.
Details
Reviews
Overall 7.6 Good
Based on 3,347 reviews
Location
9.3
Service
8.0
WiFi
7.8
Vibe
7.1
Wellness Area
5.3
Cleanliness
5.3
Amenities
4.8
Room
4.8
Breakfast
4.7
Comfort
3.0
Location
9.6
Service
8.3
Vibe
6.3
WiFi
6.3
Cleanliness
4.8
Breakfast
4.7
Amenities
4.4
Room
3.7
Comfort
2.3
Location
9.1
Service
7.8
Vibe
6.7
Cleanliness
5.4
Amenities
5.0
Value for money
4.7
Room
3.9
Comfort
2.9
Location
9.3
Service
8.0
Vibe
6.4
Value for money
5.0
Amenities
4.5
Room
3.7
Comfort
2.5
Location
9.4
Service
8.3
Vibe
6.6
Value for money
5.2
Amenities
4.8
Room
4.4
Comfort
2.9
5.7 OK
Pros: Excellent location just one block from Union Square.
Cons: Because we received a low room rate through Kayak we were told “there were no king or queen rooms available and had to accept two double beds or “an historic (tiny) room”. The bathroom in this double room was damaged, tiny & you had to hold the toilet lever down for several seconds in order for it to work. Even though we were on the eighth floor, because the window has not been upgraded the noise level from the street was disturbing. And finally, it is ridiculous that people have to lineup and wait 5 to 15 minuets to get an elevator in the lobby. There are 4 elevators for a few hundred rooms which inadequately services the guests. Not recommended for a comfortable visit.
9.7 Excellent
Pros: Just a few maintenance items marred what was otherwise a perfect score for this lovely boutique hotel. Great location and fabulous staff made for a fantastic stay,
Cons: Blocked drains and a dicky light switch were a slight issue but were attended to promptly.
7.7 Good
Pros: It was nice staying here again, it was comfortable and the price is the best for the location.
Cons: Theyou need more towels in the room and more soap. When we got in there was not any soap to washave your hands and no bath soap.
4.5 OK
Pros: Starlight Room - Top Floor View
Cons: Old - in bad need of repairs
Rooms were tiny
Elevators took forever to arrive
Service was poor starting with the front desk
6.0 Good
Pros: Wine hour
Cons: Small rooms
Few amenities
10.0 Excellent
Pros: The location was excellent. Friendly staff with spacious room. Loved the free wine cocktail reception.
Cons: No jacuzzi
9.4 Excellent
Pros: Great location
Cons: Small bathrooms, placement of valet was a bad place
8.5 Excellent
Pros: The Drake has a great location, it's clean and comfy with some traces of old excellence. The Concierge was very helpful with directions and suggestions for meals.
Cons: Tiny bathroom but then, who comes to San Francisco to hang out in the bathroom?
6.0 Good
Pros: Location great, but the noise was unbearable. Single pane window in the city under powel st. The constant early morning whistle of the doorman kept me awake. I had a headache one day and it didn't help having to listen to the door and whistle all morning. The plumbing/pipes screeching sound also constantly woke me up durning the night; which may explain the headache. Hotel is a cute boutique hotel, but the plumbing needs to be repaired & invest in double pane windows to replace the flimsy existing ones.
Cons:
10.0 Excellent
Pros: The Sir Francis Drake is adjacent to Union Square, Chinatown + the cable car line. You can walk to almost anything you need, and you don't need to go far.
The staff is always helpful, even to late arrivals wanting a different room. The housekeepers respect "do not disturb" signs -- important when paperwork is left everywhere -- but are quick to make up a room when you're ready.
AND it's across the street from Sears Fine Food, another SF tradition.
Cons: When it's busy, the elevators take a minute to get to you. Be prepared to wait. The bar backs up, too, and that can mean getting a drink when it's crowded is an ordeal -- especially since the lobby cab get loud. But the people are nice, so in terms of this negative, it's really just a fact that's not terrible.
5.7 OK
Pros: Good location for areas of interest
Cons: The room was super tiny. Staff was nice but it sure if I would rebook.
8.2 Excellent
Pros: I lived the location and ambiance of the hotel.
Cons: Rooms could be upgraded a little bit and thought it was a little pricey.
With a grand lobby and a killer location in Union Square and close to the Financial District, the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro and The Starlight Room lounge. With stunning views of downtown San Francisco from its 21st-floor perch, The Starlight Room has been a top nightlife destination for generations.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
Overall 7.2 Good
Based on 2,493 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
OK
5.1
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
OK
4.8
Excellent
10.0
Pros: Location
Good
7.4
Pros: great location. great price.
Excellent
9.1
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
OK
4.8
Pros: Close to Union Square, tons of great shops and restaurants.
Excellent
8.2
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
Excellent
8.0
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Excellent
8.0
Pros: Location, staff great.
OK
4.0
Pros: Location
OK
5.1
Good
7.1
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Details
Reviews
Overall 7.2 Good
Based on 2,493 reviews
Location
9.0
Service
7.3
Cleanliness
5.5
Vibe
5.4
Room
5.4
Food
5.4
Bar and Beverages
5.3
WiFi
4.1
Wellness Area
3.9
Value for money
3.9
Comfort
3.7
Breakfast
3.6
Amenities
3.3
Location
9.2
Service
7.2
Cleanliness
5.4
Room
5.3
Bar and Beverages
5.0
Food
5.0
Vibe
4.9
Comfort
3.8
Value for money
3.6
Amenities
3.2
Location
9.1
Service
7.1
Cleanliness
5.2
Vibe
4.8
Room
4.3
Value for money
3.8
Comfort
3.7
Amenities
3.3
Location
8.7
Service
7.4
Cleanliness
5.3
Vibe
5.1
Room
4.7
Value for money
3.9
Comfort
3.8
Amenities
3.3
Location
8.9
Service
7.2
Room
4.6
Comfort
4.0
5.1 OK
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
Cons:
4.8 OK
Pros:
Cons: There were young teenage boys partying in the room next to mine until 3am, so I was unable to sleep until 3am. I called the front desk to complain around 11pm but the problem was not fixed. I would expect a hotel at this price point to have better sound proofing or better management.
10.0 Excellent
Pros: Location
Cons:
7.4 Good
Pros: great location. great price.
Cons: key cards kept becoming non-functional
9.1 Excellent
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
Cons: The only issue was that the a/c unit seemed a little undersized, but just barely for the time we were there. We didn't need it the second night.
For any facilities guys reading this... The air flow from the unit seems to be restricted quite a bit from the cover that "protects" the unit inside the room. Based on the design its probably loosing up to 50% of its air flow. You might consider cutting out the area in front of the vents. Yeah, I know, I'm a mechanical nerd, but we had a nice stay. 8-)
4.8 OK
Pros: Close to Union Square, tons of great shops and restaurants.
Cons: HIDDEN FEES! Parking is $75/day ($36/day just down the street), they tried to charge me all kinds of "convience fees" at check out with out telling me. If you pay on here, make sure to check your credit card.
Our room was on the Powell Street and the windows did not block out any sounds. Car horns, yelling, music, etc. all night. The "curtains" did not close, and the wooden blinds let in plenty of light.
8.2 Excellent
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
Cons: At the time of our stay the hotel lobby and restaurant were under renovation.
8.0 Excellent
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Cons:
8.0 Excellent
Pros: Location, staff great.
Cons: Upon check-out, got stuck with an additional $38 surcharge never mentioned at booking or check-in, stayed here before and never charged, probably won't return now.
4.0 OK
Pros: Location
Cons: Room was super tiny & bathrooms were totally tiny
5.1 OK
Pros:
Cons: They didnt have my reservation when I already paid. They weren't apologetic. They didnt refund me.
7.1 Good
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Cons: Valet is EXCRUCIATINGLY slow. We waited over 40 minutes to get our car. Apparently the bell boy is the valet too.
We found our newly renovated room had a shower that didn't drain. When we called, we were told they would have to move us because the was no maintenance guy on site. Moved to a different room; no view but working shower.
The next morning at check out we found out someone was in our room late (past 11pm) working on the shower. Not great for the in-laws who were stuck in the room next to our old room. Paper thin walls. Very disturbing.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
Formerly known as Hotel Mark Twain = now Tilden Hotel This timeless boutique hotel blends effortless styles and textures with clean urban design and modern amenities. As lively as the neighborhood that surrounds it; the Tilden Hotel welcomes travelers seeking to stay for work; pleasure; or both. The Tilden pays homage to the past; present; and future of this unique neighborhood; through clean design and uncomplicated class. With an unassuming presence defined by organic aesthetic choices; this stylish hotel offers open spaces that promote creativity and comfort.
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Overall 7.0 Good
Based on 1,328 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Great bar
Excellent
10.0
Pros: The staff was quite helpful and also let me leave my bag for the days whilst I was gone. I would highly recommend it and will plan on staying there next time I am in town!
Excellent
8.5
Pros: Saw many complaints about the location but it was a great area within walking distance of Union Square, Chinatown and other locations to get to via public transportation and lyft. The staff (from the front desk to the maintenance) was all incredibly helpful and kind. If you want to stay around Union Square, this is the place to do it!
Good
6.8
Pros: Nothing special, but nothing wrong with the place. Clean room, nice beds, and friendly staff.
Excellent
10.0
Pros: very cleanly and has a cool atmosphere. Close to really good food and some cool places.
OK
4.5
Pros: If you know which streets to skip, the location is good
Good
6.8
Pros: I liked the location was close to many top tourist attractions. Staff was exceptional.
OK
5.7
Pros: Location & front desk personnel were friendly & helpful.
Excellent
9.1
Pros: I liked everything about the hotel itself! The location was pretty convenient and accessible to public transportation.
Good
7.7
Pros: -Excellent Location with easy access to multiple neighborhoods, felt a bit grimy but not unsafe
-Decent Sized Rooms
-Extremely Comfortable Beds, Slept really Well
-Friendly Staff
Excellent
8.0
Pros: Quaint and charming architecture and modern decor throughout.
Front desk staff was very nice, the girls gave me tips on using Uber and a coupon code for my first ride. They also alerted me to the fact that the church down the street double parks on the street and blocks you in.
Comfortable bed
Good neighborhood for walking if you like to shop as it is very close to Union Square.
I was lucky and scored a parking space right outside the front door and only had to pay one hour at the meter on Saturday (Sunday was free)
Good
6.3
Pros: The rooms were small but nice. It suited our needs and there were recent renovations.
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Details
Reviews
Overall 7.0 Good
Based on 1,328 reviews
Service
8.2
Location
7.7
WiFi
7.6
Breakfast
4.8
Value for money
4.7
Room
4.7
Amenities
4.3
Comfort
3.1
Wellness Area
1.9
Service
8.3
Location
7.5
Value for money
4.9
Room
4.6
Amenities
3.9
Comfort
3.2
Service
8.5
Location
7.4
Value for money
4.4
Room
4.0
Amenities
3.9
Comfort
2.6
Location
8.1
Service
8.1
Cleanliness
7.3
Value for money
5.2
Amenities
4.3
Room
3.9
Comfort
3.2
Service
8.0
Location
7.9
Value for money
4.4
Amenities
4.0
Room
3.9
Comfort
3.0
10.0 Excellent
Pros: Great bar
Cons:
10.0 Excellent
Pros: The staff was quite helpful and also let me leave my bag for the days whilst I was gone. I would highly recommend it and will plan on staying there next time I am in town!
Cons:
8.5 Excellent
Pros: Saw many complaints about the location but it was a great area within walking distance of Union Square, Chinatown and other locations to get to via public transportation and lyft. The staff (from the front desk to the maintenance) was all incredibly helpful and kind. If you want to stay around Union Square, this is the place to do it!
Cons: The elevator was a bit small and the closet didn't have a light in it so it was a bit hard to see in there. Additionally, when windows were open due to sleep temperature, it was a little loud despite choosing a "quiet room." Otherwise, we loved it!
6.8 Good
Pros: Nothing special, but nothing wrong with the place. Clean room, nice beds, and friendly staff.
Cons: Thin walls and floors allow you to hear your neighbors conversations and bowel movements.
10.0 Excellent
Pros: very cleanly and has a cool atmosphere. Close to really good food and some cool places.
Cons:
4.5 OK
Pros: If you know which streets to skip, the location is good
Cons: Too many homeless in the area. Remodeling made it dirty. The images are false advertising
6.8 Good
Pros: I liked the location was close to many top tourist attractions. Staff was exceptional.
Cons: Did not like the neighborhood and noise from the streets.
5.7 OK
Pros: Location & front desk personnel were friendly & helpful.
Cons: 8th floor had a bad order. It was very loud. Thought room should have had fridge & a complimentary breakfast with stay!
9.1 Excellent
Pros: I liked everything about the hotel itself! The location was pretty convenient and accessible to public transportation.
Cons: I did not like the fact that there was no hotel parking. We had to pay for overnight parking and the total came out to $95 for 2 nights.
7.7 Good
Pros: -Excellent Location with easy access to multiple neighborhoods, felt a bit grimy but not unsafe
-Decent Sized Rooms
-Extremely Comfortable Beds, Slept really Well
-Friendly Staff
Cons: -Bathroom Sink Drained Slowly
-No view from the room
-Amenity fee--didn't seem to get any value for it
-Only one tiny elevator, had to wait for a while at times
-Restaurant/Bar is closed on Sundays
8.0 Excellent
Pros: Quaint and charming architecture and modern decor throughout.
Front desk staff was very nice, the girls gave me tips on using Uber and a coupon code for my first ride. They also alerted me to the fact that the church down the street double parks on the street and blocks you in.
Comfortable bed
Good neighborhood for walking if you like to shop as it is very close to Union Square.
I was lucky and scored a parking space right outside the front door and only had to pay one hour at the meter on Saturday (Sunday was free)
Cons: Street noise was substantial, but this is downtown SF after all so it wasn't unexpected. Just bring earplugs.
Bathroom was very tiny and a little cramped, but made up for it in charm. Nice big and deep bathtub helped.
6.3 Good
Pros: The rooms were small but nice. It suited our needs and there were recent renovations.
Cons: The staff was very rude when checking out. There was miscommunication when talking about parking fees. The signs they have are misleading and she was being a "b" when talking to us. I would not go back just because of her.
Formerly known as Hotel Mark Twain = now Tilden Hotel This timeless boutique hotel blends effortless styles and textures with clean urban design and modern amenities. As lively as the neighborhood that surrounds it; the Tilden Hotel welcomes travelers seeking to stay for work; pleasure; or both. The Tilden pays homage to the past; present; and future of this unique neighborhood; through clean design and uncomplicated class. With an unassuming presence defined by organic aesthetic choices; this stylish hotel offers open spaces that promote creativity and comfort.
With a stay at Hotel Whitcomb, you'll be centrally located in San Francisco, just a 4-minute walk from Asian Art Museum of San Francisco and 6 minutes by foot from Louise Davies Symphony Hall. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in San Francisco? This hotel has 6,300 square feet (1 square meters) of space consisting of conference space and meeting rooms.
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Overall 6.3 Good
Based on 4,974 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
2.2
Mediocre
3.7
Good
7.7
Pros: Well restored historic building. Room was clean with nice touches of quality. Friendly service
OK
5.1
Pros: Staff was friendly and room was clean on the one day I three they actually cleaned it.
Good
6.0
Pros: Staff, cleanliness, location
Excellent
8.8
Pros: Friendly staff
Excellent
8.0
Pros: Interesting architecture. The internal restaurant was able to serve a really nice dinner and service was first rate!
Good
6.0
Pros: I liked that it was simple and clean.
Mediocre
2.0
Pros: Nothing, I can't even say location because anywhere in SF is easily accessible via taxi.
OK
4.0
Pros: It was a room with a bed
Mediocre
3.7
Pros: The location is close to restaurants and the mall. Some bathrooms in the rooms were recently renovated.
OK
4.0
Pros: Almost nothing. The lobby was pretty I guess. A few members of the staff made it bearable.
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Details
Reviews
Overall 6.3 Good
Based on 4,974 reviews
Location
7.4
Service
6.3
Bar and Beverages
5.9
Value for money
5.4
Cleanliness
5.0
Room
4.2
Comfort
3.5
WiFi
3.3
Breakfast
3.1
Wellness Area
2.3
Pool
0.0
Location
7.0
Service
6.4
Value for money
5.3
Cleanliness
5.2
Vibe
4.8
Room
4.0
Comfort
3.0
Breakfast
2.7
WiFi
2.3
Location
7.5
Service
6.4
Value for money
5.3
Cleanliness
4.7
Vibe
4.5
Amenities
4.2
Room
3.7
Comfort
3.5
Breakfast
3.3
WiFi
2.3
Location
6.9
Service
6.2
Value for money
5.6
Cleanliness
5.2
Amenities
4.5
Vibe
4.3
Room
3.6
Comfort
3.2
WiFi
1.9
Location
7.6
Service
6.4
Value for money
5.5
Cleanliness
5.0
Vibe
4.4
Room
3.7
Comfort
3.7
WiFi
2.3
2.2 Mediocre
Pros:
Cons: No wifi. Gave us a single instead of a double room. Very limited TV channels. Loud...very very loud. Extremely thin walls. I heard the ppl down the hall sneeze as if they were in my room. Staff wasn't very accommodating. Slow and small elevators. Overall, I would never stay here again.
3.7 Mediocre
Pros:
Cons: Booked through priceline, and received a handicapped room
7.7 Good
Pros: Well restored historic building. Room was clean with nice touches of quality. Friendly service
Cons: Registration desk/area decor a bit drab and depressing.
5.1 OK
Pros: Staff was friendly and room was clean on the one day I three they actually cleaned it.
Cons: Was in the ghetto surrounded by hopeless people with knives who threatened to stab us.
6.0 Good
Pros: Staff, cleanliness, location
Cons: The heater was insufficient.
8.8 Excellent
Pros: Friendly staff
Cons: Furniture and carpets a bit worn
8.0 Excellent
Pros: Interesting architecture. The internal restaurant was able to serve a really nice dinner and service was first rate!
Cons: Be aware this part of market is at the "edge" of the nicer part of market street.
6.0 Good
Pros: I liked that it was simple and clean.
Cons: No sound proofing. So if you're next to neighbors who are just a bit louder than normal, you would hear them. The place looks out dated. There is no room service. Reception wasn't very approachable. Not very friendly.
2.0 Mediocre
Pros: Nothing, I can't even say location because anywhere in SF is easily accessible via taxi.
Cons: Dirty room, beds you can feel the springs in, poor customer service. Just because a hotel reports its a historic hotel does not mean room remains outdated and uncomfortable.
4.0 OK
Pros: It was a room with a bed
Cons: No coffee, no water, dark room, noisy hallway, expensive
3.7 Mediocre
Pros: The location is close to restaurants and the mall. Some bathrooms in the rooms were recently renovated.
Cons: The bathrooms were small and not very clean. The sheets on one of the beds had blood stains on them. It look a long time to get maid service. The lighting fixtures were dusty. Rooms are overdue for an upgrade. The location is not in the best area of town. There were a lot of homeless people hanging around the hotel.
4.0 OK
Pros: Almost nothing. The lobby was pretty I guess. A few members of the staff made it bearable.
Cons: Incredibly rude manager and staff. Had an issue at check in and was met with aggression and condescension. There is literally nothing that makes this hotel stand out. Also watch out for this Kayak contract, you can end up with no room and no refund if you're not careful. Would not recommend, probably won't be booking through this service for a hotel again.
With a stay at Hotel Whitcomb, you'll be centrally located in San Francisco, just a 4-minute walk from Asian Art Museum of San Francisco and 6 minutes by foot from Louise Davies Symphony Hall. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in San Francisco? This hotel has 6,300 square feet (1 square meters) of space consisting of conference space and meeting rooms.
A stay at Embassy Hotel places you in the heart of San Francisco, within a 10-minute walk of Asian Art Museum of San Francisco and Louise Davies Symphony Hall. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Overall 5.8 OK
Based on 810 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: We were sight seeing and Bill gave us excellent advise on how to see the city. We had a late flight out of town and we were able to travel around town until early evening and they kept our luggage and arranged for our transportation to the airport.
Excellent
8.0
Pros: The hotel is centrally located near everything. The staff is nice and the facility is kept clean.
Good
7.4
Pros: Walking distance to Symphony and Opera halls as well as the civic center. Staff were very friendly and helpful. Good value. Clean.
Good
6.5
Pros: Good location, good price.
Mediocre
3.7
Pros: They staff was courteous at all times. The windows opened fully and let in a fantastic breeze. The beds were comfy and had blankets with enough heft to be soothing. The extra pillows where easy to find. The bed, nightstand, desk, dresser were beautiful, authentic, intact, and matched vintage pieces that I would have taken home with me and been very proud to display in a guest room. It had a very vintage feel that harkened to old fashioned glamor.
Mediocre
2.0
Pros: Nothing
Mediocre
2.0
Pros: The lobby was tastefully decorated
OK
5.1
Pros: Cheap, in downtown, gated lot for parking
Mediocre
2.8
Pros: The Art Decorated rooms were pretty and esthetically pleasing to the artistic eye, but that's it.
Mediocre
2.8
OK
4.8
OK
5.4
Pros: I liked the location for travel purposes, however the tv in our room did not work. Took a little complaining before we were relocated.
Details
Reviews
Overall 5.8 OK
Based on 810 reviews
WiFi
9.0
Service
6.5
Location
6.4
Value for money
5.4
Vibe
3.9
Room
3.9
Cleanliness
3.5
Breakfast
2.6
Location
6.6
Service
6.3
Amenities
3.6
Cleanliness
3.4
Vibe
3.4
Room
3.2
Comfort
3.2