Located off Union Square, Hotel Nikko San Francisco is an urban hotel that offers comfortable accommodation with over 530 innovative rooms and suites. Each guest room features modern furnishings, including flat-screen TVs, Wi-Fi, and iPhone docking systems. Guests will also be treated to marble-finished bathrooms, dawn comforters, and Subarashi Yume pillow-top beds. An on-site UPS Business Center provides color copying, printing and binding services, and office supplies for purchase. Guests may also rent a wide variety of cars at this hotel, from standard to European models. Plenty of upscale dining choices are available at Hotel Nikko, with favorites like Kanpai Lounge, Restaurant Anzu, Feinstein's, and Starbucks. Private dining is also available at Restaurant Anzu, with intimate rooms that may seat up to 20 guests. Known for its glass-enclosed indoor pool, complementary Wi-Fi, the hotel features a 10,000 square-foot health club. In addition, it provides pet-friendly services on request. Other amenities include valet parking, airport shuttle and child care. Live music and comedy shows may also be available at Feinstein's Nightclub, which seats 140 people. Other nearby amenities and attractions includes the SF Giants AT&T Ballpark, Curran Theatre, Golden Gate Bridge, and Union Square. When in San Francisco, California, guests love to stay at a modern hotel with upscale amenities. Hotel Nikko San Francisco provides all of this and much more, with plenty of scenic views of the Bay Area.
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Best hotels in San Francisco near Pioneer Monument
Overall 8.8 Excellent
Based on 6,038 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco.
The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Good
7.4
Pros: The location of the hotel is good for getting around
Excellent
10.0
Pros: very friendly, helpful staff. Great Union Square location
Excellent
9.7
Pros: Beautiful location
Excellent
9.4
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Good
6.2
Pros: location
Excellent
8.5
Pros: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Good
7.4
Pros: Staff themselves professional and very helpful. Great location.
Excellent
9.4
Pros: Very clean and walking distance to a lot.
Excellent
9.4
Pros: Location is perfect, with easy access to public transport, taxi/Uber/Lyft.
Cleanliness.
The best gym I've ever seen in a hotel. New and functional equipment.
Good
6.0
Pros: Location, friendly staff
Excellent
10.0
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Details
Reviews
Overall 8.8 Excellent
Based on 6,038 reviews
Location
9.1
Vibe
9.0
Cleanliness
8.9
Service
8.8
Amenities
8.3
Room
8.2
Food
8.0
Wellness Area
7.2
Pool
7.2
Comfort
7.2
Breakfast
6.9
WiFi
6.8
Value for money
3.9
Cleanliness
9.0
Location
9.0
Vibe
8.7
Amenities
8.5
Service
8.5
Food
8.3
Room
8.0
Wellness Area
7.3
Comfort
7.1
Breakfast
7.0
Value for money
4.1
Location
9.3
Cleanliness
8.9
Service
8.9
Vibe
8.8
Amenities
8.6
Food
8.3
Pool
7.6
Room
7.1
Comfort
6.7
Value for money
3.7
Location
9.2
Service
9.0
Room
7.6
Comfort
7.2
Wellness Area
7.0
Value for money
4.2
Location
9.2
Service
8.7
Room
7.4
Value for money
3.9
10.0 Excellent
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco.
The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Cons: The neighborhood is not my favorite but it’s very convenient
7.4 Good
Pros: The location of the hotel is good for getting around
Cons: The walls are thin enough that we could hear our neighbours having sex, and hear exactly what they said to each other...
The food was abismal, it was so bad that after one bite of our room service we got rid of it. We expected to be asked about the food, but unfortunately the staff didn’t seem to notice two full meals being essentially untouched.
10.0 Excellent
Pros: very friendly, helpful staff. Great Union Square location
Cons: Valet parking and hotel entrance around the back of the building. Both the party we were meeting and us pulled up front to what looked like the front of the hotel, was nothing to indicate where to go. Some signage would be helpful.
Great workout area but having to pay an additional $25 to use felt excessive.
9.7 Excellent
Pros: Beautiful location
Cons: Expensive valet parking...cheaper across the street but this wasn’t explained until check out and had to drive several blocks to get into the hotel valley due to one way streets spat that point we wouldn’t have wanted go through that again to get to the other garage.
9.4 Excellent
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Cons: They charge for use of the gym and if you arrive before 3pm they will charge you $30 for early check in.
6.2 Good
Pros: location
Cons: fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
8.5 Excellent
Pros: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Cons: The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.
7.4 Good
Pros: Staff themselves professional and very helpful. Great location.
Cons: Huge line check in. Few staff, so took forever. Extra fee for fitness center. Housekeeping never came first day.
9.4 Excellent
Pros: Very clean and walking distance to a lot.
Cons:
9.4 Excellent
Pros: Location is perfect, with easy access to public transport, taxi/Uber/Lyft.
Cleanliness.
The best gym I've ever seen in a hotel. New and functional equipment.
Cons: That might be a bit noisy as the fire department likes to turn on the sound, and people like to sound the horn in San Francisco, but they do it everywhere and anytime.
6.0 Good
Pros: Location, friendly staff
Cons: Thin walls, cold pool
10.0 Excellent
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Cons: I couldn't stay longer.
Located off Union Square, Hotel Nikko San Francisco is an urban hotel that offers comfortable accommodation with over 530 innovative rooms and suites. Each guest room features modern furnishings, including flat-screen TVs, Wi-Fi, and iPhone docking systems. Guests will also be treated to marble-finished bathrooms, dawn comforters, and Subarashi Yume pillow-top beds. An on-site UPS Business Center provides color copying, printing and binding services, and office supplies for purchase. Guests may also rent a wide variety of cars at this hotel, from standard to European models. Plenty of upscale dining choices are available at Hotel Nikko, with favorites like Kanpai Lounge, Restaurant Anzu, Feinstein's, and Starbucks. Private dining is also available at Restaurant Anzu, with intimate rooms that may seat up to 20 guests. Known for its glass-enclosed indoor pool, complementary Wi-Fi, the hotel features a 10,000 square-foot health club. In addition, it provides pet-friendly services on request. Other amenities include valet parking, airport shuttle and child care. Live music and comedy shows may also be available at Feinstein's Nightclub, which seats 140 people. Other nearby amenities and attractions includes the SF Giants AT&T Ballpark, Curran Theatre, Golden Gate Bridge, and Union Square. When in San Francisco, California, guests love to stay at a modern hotel with upscale amenities. Hotel Nikko San Francisco provides all of this and much more, with plenty of scenic views of the Bay Area.
Unlock the extraordinary in every moment at Grand Hyatt San Francisco in Union Square. The AAA Four Diamond hotel offers magnificent views of the city skyline and San Francisco bay. Revel in modern guestrooms and suites that highlight residential style amenities and state-of-the-art technology.
Overall 8.6 Excellent
Based on 5,855 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Most of it is the location and the good value
Excellent
8.5
Pros: Staff was good. Our lunch experience at the hotel was very nice because the staff went out of their way for our 13 year old who was celebrating a birthday.
Excellent
9.1
Pros: The staff was great specially the greeters at the door and baggage handlers
Excellent
10.0
Pros: Bedding, bed, pillows & nice bathroom. Was after hours & our request for room service was still met.
Excellent
9.4
Pros: Since its remodel they have great rooms
Good
6.8
Pros: The location is great. Close to transportation, restaurants and a CVS/Walgreens within one block of distance. Check in was easy and the staff was always friendly and helpful.
Excellent
8.5
Pros: Gym is decent and has a great view
Excellent
10.0
Pros: Love the new contemporary renovations to the rooms and lobby
OK
5.1
Excellent
10.0
Pros: The staff were very professional .
Excellent
10.0
Pros: Everyone from the valet attendant, bellman, and front desk was beyond helpful and attentive. Even on a stormy rainy SF day, they were warm and ever inviting to me. They got me a room on the 27th floor with an amazing view of union square during the holiday season. I highly recommend. Also, the bathroom had great lightening and everything was very clean. Location simply can't be topped. Parking is a choice of valet between $41 around the corner and $60 front door. Wifi is also now FREE.
Excellent
9.4
Pros: Very stylish, perfect location, hotel staff was very very helpful and courteous. Appreciated the free internet.
Details
Reviews
Overall 8.6 Excellent
Based on 5,855 reviews
Location
9.4
WiFi
8.9
Service
8.5
Room
7.6
Breakfast
5.3
Value for money
4.2
Location
9.4
Cleanliness
8.6
Service
8.4
WiFi
8.0
Room
7.1
Breakfast
5.3
Value for money
4.4
Location
9.6
Service
8.5
Food
7.2
Room
7.0
Amenities
6.7
Breakfast
5.0
Value for money
4.1
Location
9.5
Service
8.2
Food
7.2
Room
6.9
Comfort
5.9
Value for money
4.4
Location
9.2
Room
7.2
Comfort
6.1
8.0 Excellent
Pros: Most of it is the location and the good value
Cons: The service was not great very unpersonal
8.5 Excellent
Pros: Staff was good. Our lunch experience at the hotel was very nice because the staff went out of their way for our 13 year old who was celebrating a birthday.
Cons: We had people overhead who made who disturbed us for well over an hour. After calling the front desk to complain it stopped about 30 minutes after our call.
9.1 Excellent
Pros: The staff was great specially the greeters at the door and baggage handlers
Cons: Location location location
10.0 Excellent
Pros: Bedding, bed, pillows & nice bathroom. Was after hours & our request for room service was still met.
Cons: Nothing.
9.4 Excellent
Pros: Since its remodel they have great rooms
Cons:
6.8 Good
Pros: The location is great. Close to transportation, restaurants and a CVS/Walgreens within one block of distance. Check in was easy and the staff was always friendly and helpful.
Cons: I have stayed at this hotel before and all rooms were pretty comfortable. Unfortunately, this last time I was traveling with another person and a baby, and the room was very small. It barely had any space to store clothes and had to keep moving the crib back and forth as there was really no room for it.
8.5 Excellent
Pros: Gym is decent and has a great view
Cons: Tv reception was poor. The bed was a a little stiffer than I'd like
10.0 Excellent
Pros: Love the new contemporary renovations to the rooms and lobby
Cons: Always like space, just wish the rooms were a little bigger, but overall great value for a city where nothing is inexpensive.
5.1 OK
Pros:
Cons: We should get a discount for the noise inconvenience.
10.0 Excellent
Pros: The staff were very professional .
Cons:
10.0 Excellent
Pros: Everyone from the valet attendant, bellman, and front desk was beyond helpful and attentive. Even on a stormy rainy SF day, they were warm and ever inviting to me. They got me a room on the 27th floor with an amazing view of union square during the holiday season. I highly recommend. Also, the bathroom had great lightening and everything was very clean. Location simply can't be topped. Parking is a choice of valet between $41 around the corner and $60 front door. Wifi is also now FREE.
Cons: The mattress sheet wasn't fully tucked in but everything else made up for a minor oversight.
9.4 Excellent
Pros: Very stylish, perfect location, hotel staff was very very helpful and courteous. Appreciated the free internet.
Cons: Room lighting could have been better. Thermostat was a off and room was a bit chilly unless we used a high setting.
Unlock the extraordinary in every moment at Grand Hyatt San Francisco in Union Square. The AAA Four Diamond hotel offers magnificent views of the city skyline and San Francisco bay. Revel in modern guestrooms and suites that highlight residential style amenities and state-of-the-art technology.
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
-image.jpg?width=66&height=66&crop=true)
-image.jpg?width=66&height=66&crop=true)
Overall 8.6 Excellent
Based on 3,492 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.4
Pros: Great location, good price, comfortable, professional, courteous staff.
We had a room on the top floor, which was clean and quiet, with a ceiling fan rather than AC. Despite typically being a light sleeper, and expecting issues with street noise, I slept better there than I have anywhere in years, not really sure why (could have been the 12+ miles walking each day in wonderful San Francisco).
The hotel is in Union Square, with its incredible shopping and conference centers. Chinatown is about .5 miles away (and a very steep hill), and Fisherman's Wharf about 1.5 miles; a fun walk if you're up for it (but Uber is fast an inexpensive, especially the pool option).
If you're looking for a plush, modern American experience, this isn't it. If you're looking for an affordable, comfortable, centralized location to explore SF, or attend a business conference, this is a great choice.
Excellent
10.0
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Good
6.0
Pros: Staff very nice and professional
Excellent
10.0
Pros: Everything was clean and comfortable. The staff was kind and attentive. Location was perfect. Concierge was helpful. Absolutely would stay here again when visiting San Francisco.
Excellent
8.2
Pros: Perfect place to stay for all the important sights
Trolley stops in front and goes right down to
Fisherman's Wharf for great food and
Terrific views, Lori's Diner is a few doors
away with great food, Walgreens on the
corner.
Excellent
10.0
Pros: Nice historic hotel in a great location. Friendly and informative staff. Room was small but we got one of the rooms on the top floor and the ceiling was about 15 feet high. It made the room seem much larger. There is no A/C in the room but it was comfortable with the ceiling fan and the window open. I liked hearing the sounds of the city in the evening. The city "noise" did quiet down during the night and had no problems sleeping.
This hotel was recommended to me by my boss. He stays there every year for a reunion with college friends. I have not problem passing on the recommendation.
OK
5.1
Pros: Bedroom was clean, furniture appeared recent. Location was reasonably convenient.
Excellent
10.0
Pros: Reasonably priced, friendly and accommodating staff, coffee/tea available 24/7. Great wifi, mini fridge in room. Great water pressure. They updated all the right things.
Good
7.7
Pros: Awesome location, close to everything with the tram stop right outside and shopping only minutes away.
Excellent
10.0
Pros: Last minute booking. Great price! Pretty extraordinary. Prime location!
Excellent
9.4
Pros: It was a very nice family hotel with an interesting history. Well located right off Union Square. The hotel staff were all very nice. Though we didn't take advantage of them, the bar and restaurant both seemed nice.
Excellent
8.8
Pros: The staff was great. They were very friendly and helpful. The location was also fantastic and the noon check out gave us a little additional time to explore the city without worrying about our bags. I would definitely recommend.
-image.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8.6 Excellent
Based on 3,492 reviews
Location
9.6
Service
9.3
Food
9.2
Cleanliness
9.1
WiFi
8.4
Value for money
7.9
Room
6.7
Breakfast
6.6
Comfort
4.4
Location
9.6
Cleanliness
9.3
Food
9.3
Service
9.2
Value for money
8.4
Breakfast
7.0
Room
6.4
Location
9.7
Food
9.4
Cleanliness
9.1
Service
9.1
Breakfast
7.0
Room
6.1
Comfort
4.2
Location
9.5
Service
9.4
Cleanliness
8.8
Room
6.3
Comfort
4.6
Location
9.7
Food
9.4
Service
9.3
Cleanliness
9.2
Value for money
7.8
Room
6.3
Comfort
4.7
9.4 Excellent
Pros: Great location, good price, comfortable, professional, courteous staff.
We had a room on the top floor, which was clean and quiet, with a ceiling fan rather than AC. Despite typically being a light sleeper, and expecting issues with street noise, I slept better there than I have anywhere in years, not really sure why (could have been the 12+ miles walking each day in wonderful San Francisco).
The hotel is in Union Square, with its incredible shopping and conference centers. Chinatown is about .5 miles away (and a very steep hill), and Fisherman's Wharf about 1.5 miles; a fun walk if you're up for it (but Uber is fast an inexpensive, especially the pool option).
If you're looking for a plush, modern American experience, this isn't it. If you're looking for an affordable, comfortable, centralized location to explore SF, or attend a business conference, this is a great choice.
Cons: Rooms are small, no air-conditioning (though not really needed) and there was no real work surface for a notebook. Not a place to get work done. Bathroom was dated, but functional.
There's no fitness center in the hotel but you get free use of a health club around the corner with lots of good gear and yoga classes, which were great. There's no coffee in the room, but there's a 24 hour a day brew available in the lobby with cookies I found impossible to resist. Wi-fi is free and fast.
10.0 Excellent
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Cons: Tight bathroom
6.0 Good
Pros: Staff very nice and professional
Cons: Rooms are just too small especially for price.
10.0 Excellent
Pros: Everything was clean and comfortable. The staff was kind and attentive. Location was perfect. Concierge was helpful. Absolutely would stay here again when visiting San Francisco.
Cons: Breakfast wasn't included, but actually was delicious in the cafe downstairs.
8.2 Excellent
Pros: Perfect place to stay for all the important sights
Trolley stops in front and goes right down to
Fisherman's Wharf for great food and
Terrific views, Lori's Diner is a few doors
away with great food, Walgreens on the
corner.
Cons: All
10.0 Excellent
Pros: Nice historic hotel in a great location. Friendly and informative staff. Room was small but we got one of the rooms on the top floor and the ceiling was about 15 feet high. It made the room seem much larger. There is no A/C in the room but it was comfortable with the ceiling fan and the window open. I liked hearing the sounds of the city in the evening. The city "noise" did quiet down during the night and had no problems sleeping.
This hotel was recommended to me by my boss. He stays there every year for a reunion with college friends. I have not problem passing on the recommendation.
Cons:
5.1 OK
Pros: Bedroom was clean, furniture appeared recent. Location was reasonably convenient.
Cons: Room was claustrophobic - barely room to walk around bed. Paint was fresh, but clearly covering 100 years of obvious wear. Musty smell. No air conditioning - couldn't get room quite cool/dry enough to be comfortable. Bathroom was dingy, marked up and had seen better days, and it was hard to squeeze into toilet between sink and wall, even then, wedged in by shoulder-level toilet paper dispenser. Plumbing noises from adjacent units were loud. Weirdly shaped closet with mismatched hangars that were falling apart.
10.0 Excellent
Pros: Reasonably priced, friendly and accommodating staff, coffee/tea available 24/7. Great wifi, mini fridge in room. Great water pressure. They updated all the right things.
Cons: Coffee maker/microwave in room would have been an improvement, but not a sticking point. The service at Luques can be slow, but the food is good.
7.7 Good
Pros: Awesome location, close to everything with the tram stop right outside and shopping only minutes away.
Cons: Rooms were dated and they get hot, no aircon either
10.0 Excellent
Pros: Last minute booking. Great price! Pretty extraordinary. Prime location!
Cons:
9.4 Excellent
Pros: It was a very nice family hotel with an interesting history. Well located right off Union Square. The hotel staff were all very nice. Though we didn't take advantage of them, the bar and restaurant both seemed nice.
Cons: The weather was cool and the hotel had the boiler running. Our room must have been 80 degrees and no way to shut the heat off. We were on the top floor and the hotel staff offered to move us to a lower (cooler) room. The second floor room was just as warm. The rooms really need local control of temperature.
8.8 Excellent
Pros: The staff was great. They were very friendly and helpful. The location was also fantastic and the noon check out gave us a little additional time to explore the city without worrying about our bags. I would definitely recommend.
Cons:
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Reward yourself with a stay at San Francisco Marriott Marquis. Perfectly located near Union Square, our downtown hotel places you in the ideal spot to explore the City by the Bay, from the Embarcadero, to SoMa, to the Golden Gate Bridge. Famous attractions, including Fisherman's Wharf, Haight-Ashbury and Alcatraz are within easy reach, as are museums, shopping and theaters. Within our hotel, you'll find a host of upscale amenities designed to make your stay exceptional. Take in panoramic views of San Francisco from The View, our popular rooftop lounge, or sample the many brews and delicious food at B55 Craft House & Kitchen. Stretch your muscles in our gym, then pamper yourself at our enticing spa. Business travelers staying at our hotel will appreciate our expansive services, as well as our proximity to the Moscone Convention Center, as well as local corporate offices. No matter what brings you here, we look forward to greeting you at our welcoming hotel in San Francisco, California.
Overall 8.5 Excellent
Based on 9,043 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.5
Pros: We've stayed at the NYC Marquis Times Square so we figured we would get the same experience at the San Fran location But not the case at all... the gentleman that assisted us with check in wasn't pleasant. We weren't to happy about the double bed room or the tub that stopped up. Moving forward we know every Marquis isn't the same except for the parking rate, it's $75 no matter what location.
Excellent
8.5
Pros: Great location. Just 5 minutes on foot to union square. Nice bar on 39 th floor with great drinks and food.
OK
4.2
OK
5.4
Pros: Hotel was clean
Excellent
10.0
Pros: The lady at the check in upgraded our room at no cost, as we were celebrating our anniversary. We had a wonderful executive suite. Gym facilities were exceptional. The location was excellent to access all areas of the city easily!
OK
4.0
Good
6.0
Pros: Location is excellent.
Good
7.7
Pros: The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout.
Excellent
10.0
Pros: Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge.
OK
4.2
Pros: The location
Good
6.2
Pros: Location
Excellent
10.0
Pros: The value for the money is really good!
It was clean, spacious, well decorated. We ensured to get two beds in the bedroom and we got them!
Details
Reviews
Overall 8.5 Excellent
Based on 9,043 reviews
Location
9.0
Bar and Beverages
8.8
Wellness Area
8.7
Room
8.1
Service
8.0
Comfort
7.4
Food
7.0
WiFi
6.7
Breakfast
6.3
Value for money
3.8
Location
9.0
Service
8.2
Cleanliness
8.1
Room
7.5
Vibe
6.2
Breakfast
5.8
WiFi
5.1
Value for money
3.6
Location
8.5
Cleanliness
8.3
Room
8.1
Service
7.7
Vibe
6.1
Breakfast
5.9
Value for money
3.4
Location
9.2
Service
7.9
Cleanliness
7.9
Amenities
7.5
Room
7.4
Vibe
6.2
WiFi
5.1
Value for money
4.1
Location
9.0
Cleanliness
8.2
Room
8.0
Service
7.8
Comfort
7.8
Vibe
5.5
Value for money
3.9
6.5 Good
Pros: We've stayed at the NYC Marquis Times Square so we figured we would get the same experience at the San Fran location But not the case at all... the gentleman that assisted us with check in wasn't pleasant. We weren't to happy about the double bed room or the tub that stopped up. Moving forward we know every Marquis isn't the same except for the parking rate, it's $75 no matter what location.
Cons: Stoppped up tub, no access to a microwave
8.5 Excellent
Pros: Great location. Just 5 minutes on foot to union square. Nice bar on 39 th floor with great drinks and food.
Cons: $90/day parking?? That’s robbery. Park at amc garage across the street for $34/day. We had junior suite. Rooms are not separated and sofa can’t fold into bed!!?? We had to get two roll up beds for kids. Food in M Lounge was good and plenty with nice personal.
4.2 OK
Pros:
Cons: Staff was not accommodating for what was promised. Staff was also rude.
5.4 OK
Pros: Hotel was clean
Cons: We booked a room for two night with a king size bed upon arrival we were not told they didn't have a room for us instead sent us to a room with double beds wouldn't accommodate us claiming they had "no more rooms available "... next day had issues relocating our luggage to next room. Parking was absurd $70 dollars a night ?? Overrated
10.0 Excellent
Pros: The lady at the check in upgraded our room at no cost, as we were celebrating our anniversary. We had a wonderful executive suite. Gym facilities were exceptional. The location was excellent to access all areas of the city easily!
Cons:
4.0 OK
Pros:
Cons: No free wifi and same type of breakfast everyday
6.0 Good
Pros: Location is excellent.
Cons: Big hotel where you get lost. Looks and feel old, needs a major renovation.
7.7 Good
Pros: The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout.
Cons: No room service, for the money we spent I would've liked to see a free breakfast, the cost of parking is insane (it is SF though), no pool.
10.0 Excellent
Pros: Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge.
Cons: nothing
4.2 OK
Pros: The location
Cons: A 4 star Marriott hotel without room service? In San Francisco? Get your act together. What a dated American hospitality company. Will not stay there again and would not recommend this hotel to anyone
6.2 Good
Pros: Location
Cons: No swimming pool
10.0 Excellent
Pros: The value for the money is really good!
It was clean, spacious, well decorated. We ensured to get two beds in the bedroom and we got them!
Cons:
Reward yourself with a stay at San Francisco Marriott Marquis. Perfectly located near Union Square, our downtown hotel places you in the ideal spot to explore the City by the Bay, from the Embarcadero, to SoMa, to the Golden Gate Bridge. Famous attractions, including Fisherman's Wharf, Haight-Ashbury and Alcatraz are within easy reach, as are museums, shopping and theaters. Within our hotel, you'll find a host of upscale amenities designed to make your stay exceptional. Take in panoramic views of San Francisco from The View, our popular rooftop lounge, or sample the many brews and delicious food at B55 Craft House & Kitchen. Stretch your muscles in our gym, then pamper yourself at our enticing spa. Business travelers staying at our hotel will appreciate our expansive services, as well as our proximity to the Moscone Convention Center, as well as local corporate offices. No matter what brings you here, we look forward to greeting you at our welcoming hotel in San Francisco, California.
With a stay at The Phoenix Hotel, you'll be centrally located in San Francisco, just a 5-minute walk from Asian Art Museum of San Francisco and 10 minutes by foot from Louise Davies Symphony Hall. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
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Overall 8.5 Excellent
Based on 898 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.2
Pros: Good value for 5night stay over Christmas. Wish I had brought swim suit to swim in the warmed up beach. The light breakfast is perfect to start the day of errand. Nice parking and safety garanteed. Nice house staffs!
OK
5.1
Pros: On-site restaurant gives you a 15% discount if you're staying at the hotel. Free on-site parking. Close to BART and in walking distance of City Center.
OK
5.1
Pros: Restaurant/bar
Excellent
9.4
Pros: The set up of the hotel was great. There is a heated pool on the middle, with swimming up until midnight. You can still swim even when it very cold outside. All the room doors face each other, which makes for a fun, friendly atmosphere. The eatery on site is AMAZING! I'm not kidding when I say this, it was probably one of the best places I've eaten. It's filled with old record albums and has a cool, sexy vibe. My husband was playing in a show/concert that night so we were all able to walk to the Regency Ballroom...it's very close. To have free parking right outside so you have access to your car is almost unheard of and very convenient. This is the place for fun, and they do quiet everything down after midnight. Don't go here for peace and relaxation though. It is not for that. It's for fun swimming, good accommodations, location, eating and enjoying life. The staff was amazing and we really appreciated them being so nice and welcoming. They seemed genuinely happy to see us..for real! For a fun night out in the city this is now my go to place and if that's what your looking for this is the best spot. I also saw a bunch (I mean about 5 groups) of bachelorette parties. This a super place for that and for eating brunch or going out for drinks. Only drawback is it could use some minor updating, but not enough to not want to stay there. It's overpriced a bit but so is every place in SF. It's worth the money so get your bathing suit, or not, and go rock out!
OK
5.7
Pros: Hotel has a nice out fashioned look to it. It was well maintained and clean. The hotel provided a very simple complimentary breakfast.
Details
Reviews
Overall 8.5 Excellent
Based on 898 reviews
Vibe
9.6
Service
9.5
Pool
9.4
Cleanliness
9.3
Bar and Beverages
9.0
Amenities
8.9
Food
8.7
WiFi
7.7
Room
7.4
Location
6.6
Comfort
5.9
Breakfast
5.0
Pool
9.5
Cleanliness
9.4
Service
9.3
Value for money
8.6
Location
6.7
Room
6.6
Comfort
6.0
Service
9.4
Vibe
9.4
Room
6.7
Location
6.4
8.2 Excellent
Pros: Good value for 5night stay over Christmas. Wish I had brought swim suit to swim in the warmed up beach. The light breakfast is perfect to start the day of errand. Nice parking and safety garanteed. Nice house staffs!
Cons: It can be a little bit noisy at night due to the bus station nearby and sometimes the bars inside the hotel.
5.1 OK
Pros: On-site restaurant gives you a 15% discount if you're staying at the hotel. Free on-site parking. Close to BART and in walking distance of City Center.
Cons: This is such a poor redone of an old motel. I much prefer the Ace Hotel in Palm Springs. Needs nicer furnishings. Bad water pressure in the shower. No A/C and opening the windows forces you to listen to all the noise coming from the courtyard. Also, no toiletries were in my room.
5.1 OK
Pros: Restaurant/bar
Cons: Walking from Bart to hotel the streets were littered with crack heads and heroine users. Dozens were using right in front of us and some were passed out with needles in their arm. One was passed out in front of the lobby enterance. Also, hotel bar and restaurant closed on Sunday and Monday.
9.4 Excellent
Pros: The set up of the hotel was great. There is a heated pool on the middle, with swimming up until midnight. You can still swim even when it very cold outside. All the room doors face each other, which makes for a fun, friendly atmosphere. The eatery on site is AMAZING! I'm not kidding when I say this, it was probably one of the best places I've eaten. It's filled with old record albums and has a cool, sexy vibe. My husband was playing in a show/concert that night so we were all able to walk to the Regency Ballroom...it's very close. To have free parking right outside so you have access to your car is almost unheard of and very convenient. This is the place for fun, and they do quiet everything down after midnight. Don't go here for peace and relaxation though. It is not for that. It's for fun swimming, good accommodations, location, eating and enjoying life. The staff was amazing and we really appreciated them being so nice and welcoming. They seemed genuinely happy to see us..for real! For a fun night out in the city this is now my go to place and if that's what your looking for this is the best spot. I also saw a bunch (I mean about 5 groups) of bachelorette parties. This a super place for that and for eating brunch or going out for drinks. Only drawback is it could use some minor updating, but not enough to not want to stay there. It's overpriced a bit but so is every place in SF. It's worth the money so get your bathing suit, or not, and go rock out!
Cons:
5.7 OK
Pros: Hotel has a nice out fashioned look to it. It was well maintained and clean. The hotel provided a very simple complimentary breakfast.
Cons: The hotel is located in a bad neighborhood so we didn't really feel safe walking outside it. The price was too high given the quality of rooms and location.
With a stay at The Phoenix Hotel, you'll be centrally located in San Francisco, just a 5-minute walk from Asian Art Museum of San Francisco and 10 minutes by foot from Louise Davies Symphony Hall. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
For more than 100 years, The Westin St. Francis San Francisco on Union Square has been known for impeccable service, upscale amenities and prime downtown location. Set on Union Square, visitors are near shops, theaters and restaurants, as well as the Financial District, AT&T Park and the Moscone Center. Relax in renewed rooms that blend contemporary amenities with timeless elegance. Hotel rooms showcase high ceilings, original moldings and chandeliers, as well as Enseo SMART TV systems, Wi-Fi, large desks, sitting areas and Heavenly® Beds. Tranquil views include Yerba Buena Gardens, the Bay or the San Francisco skyline. Suites are ideal for business gatherings or entertaining. Hotel guests are encouraged to use our WestinWORKOUT® Fitness Studio and gear lending program. From there, savor the innovative cuisine and custom libations at the hotel restaurants and bars. Event planners are amazed by our 33 dazzling venues, including Alexandra's, named 'most spectacular special event venue in Northern California.'
Overall 8.4 Excellent
Based on 6,093 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
5.4
Pros: Location was easy and convenient to union square.
Excellent
10.0
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Excellent
10.0
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Good
6.5
OK
4.0
Pros: The location was excellent
OK
4.0
Good
6.8
Pros: Location is nice
Excellent
10.0
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Good
7.1
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Excellent
10.0
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
OK
4.0
Pros: Loved the location and hotel's history.
OK
5.7
Details
Reviews
Overall 8.4 Excellent
Based on 6,093 reviews
Location
9.2
Wellness Area
9.0
Service
7.3
Room
6.9
WiFi
6.6
Cleanliness
6.3
Breakfast
6.2
Food
5.9
Value for money
4.2
Pool
0.0
Location
9.1
Wellness Area
8.9
Service
7.3
Room
6.5
Cleanliness
6.4
Breakfast
6.1
Comfort
5.9
Food
5.6
WiFi
4.9
Value for money
4.4
Location
9.1
Service
7.8
Breakfast
6.6
Cleanliness
6.2
Vibe
6.2
Room
6.2
Food
5.9
WiFi
5.1
Value for money
4.3
Location
9.3
Service
6.8
Cleanliness
6.5
Food
6.3
Room
6.2
Breakfast
5.7
Value for money
3.9
Location
9.2
Service
7.3
Vibe
6.3
Room
6.1
Comfort
6.0
Value for money
4.2
5.4 OK
Pros: Location was easy and convenient to union square.
Cons: The cleanliness of the room. Found hair in the tub and around toliet that wasn’t ours. Makes me question if the sheets and the room were clean at all.
10.0 Excellent
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Cons:
10.0 Excellent
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Cons:
6.5 Good
Pros:
Cons: The hotel has lost its luster...beds were uncomfortable....toilet leaked....no water in rooms....grubby panhandler approached us while we sat at lobby coffee bar....not surprising since every time we went out the front door the doormen were either talking or texting n cell phones off to the side...I gave stayed there on and off for over 20 years...it's a shame but I will likely stay elsewhere going forward
4.0 OK
Pros: The location was excellent
Cons: Sinks and tub fills up while taking shower or shaving at sink
4.0 OK
Pros:
Cons: Left a sweater called back immediately got security said nothing turned in, called back twice no luck. Guess it got up and walked away. Not buying it. Tough luck right
6.8 Good
Pros: Location is nice
Cons: It's a hit and miss with rooms. You might get assigned a room with no view whatsoever.
10.0 Excellent
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Cons:
7.1 Good
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Cons: it's the worst Westin I have ever stay,inside of hotel is too old and I can hear everything that women who stay next door she said.$700 per night,i would choose hotel that is near Bound that area next time.
10.0 Excellent
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
Cons: Parking costs $62 a day. I know it is expensive in the city, but what a racket!
4.0 OK
Pros: Loved the location and hotel's history.
Cons: When I checked in, room they assigned me to wasn't serviced. Called the front desk multiple times and had to wait 30 plus minutes before waiving down a manger to help me. Then proceeded to wait another 29 min to find a room that was cleaned.
5.7 OK
Pros:
Cons: My room's window faced a brick wall and got absolutely no sunlight. I felt like we were in a dungeon. I couldn't tell what time of day it was, kind of like that feeling you get when you are in a Vegas Casino. We didn't get in until after midnight when we arrived, so I was more interested in getting some sleep than complaining. But I was really disappointed.
For more than 100 years, The Westin St. Francis San Francisco on Union Square has been known for impeccable service, upscale amenities and prime downtown location. Set on Union Square, visitors are near shops, theaters and restaurants, as well as the Financial District, AT&T Park and the Moscone Center. Relax in renewed rooms that blend contemporary amenities with timeless elegance. Hotel rooms showcase high ceilings, original moldings and chandeliers, as well as Enseo SMART TV systems, Wi-Fi, large desks, sitting areas and Heavenly® Beds. Tranquil views include Yerba Buena Gardens, the Bay or the San Francisco skyline. Suites are ideal for business gatherings or entertaining. Hotel guests are encouraged to use our WestinWORKOUT® Fitness Studio and gear lending program. From there, savor the innovative cuisine and custom libations at the hotel restaurants and bars. Event planners are amazed by our 33 dazzling venues, including Alexandra's, named 'most spectacular special event venue in Northern California.'
With a unique blend of Eastern and Western influences, Hotel Kabuki offers sleek and serene accommodations in the heart of Japantown. Unwind in style.
Overall 8.3 Excellent
Based on 2,381 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: The Japanese decor is calming. Nice neighborhood, walking distance to nice restaurants.
Excellent
10.0
Pros: - Very pleasant check-in experience
- Attractive lobby
- Attractive rooms
- Nice area of town
- Decent rates
Mediocre
3.7
Pros: Beds are comfortable and is in a good location.
Good
7.0
Pros: Location, & staff.
Excellent
8.5
Pros: We liked the friendly staff. Rooms were clean and comfortable. I would definitely come back and stay with my family .
OK
5.7
Pros: Atmosphere, Location. A/C is perfectly setup. Great Shower/Bathroom combo
Excellent
10.0
Pros: I liked that it was really close to everything, we walked everywhere and got to see everything we wanted so that was really convenient.
Excellent
9.1
Pros: bar and restaurant were closed
Good
7.7
Pros: - Quiet location
- Deep tub
- Free wi-fi
Good
7.7
Pros: The staff were the most friendly and helpful of most of the hotels I've expetienced. We stayed there due to a close relative being in Cal Pacific Medical Center unexpectedaly from out of the area. They were so accommodating and extended our stay when complications arised. The restaurant was great and we loved Bill the bartender. We never felt like we were not welcome. The shuttle to the hospital was invaluable and saved us money in extra parking fees. I would not hesitate to stay here again under similar circumstances. We also enjoyed the restaurants in Japan town. They were wonderful.
Details
Reviews
Overall 8.3 Excellent
Based on 2,381 reviews
Wellness Area
9.4
Location
9.0
Vibe
8.5
Service
8.1
Room
7.3
Comfort
7.1
WiFi
5.8
Value for money
4.6
Breakfast
4.5
Wellness Area
9.5
Cleanliness
9.1
Location
8.7
Service
8.1
Room
6.0
Value for money
4.8
Location
9.1
Service
8.0
Comfort
7.0
Room
6.4
Food
5.7
Value for money
4.9
Breakfast
4.8
Location
9.0
Cleanliness
8.8
Service
8.2
Vibe
7.8
Room
6.4
Amenities
6.4
Service
8.4
Vibe
7.4
Comfort
7.0
Room
6.1
8.0 Excellent
Pros: The Japanese decor is calming. Nice neighborhood, walking distance to nice restaurants.
Cons: Room is oddly designed. TV not easily viewed from bed. And the bathroom is not typical -- I think it has a Japanese influence so perhaps it is a comforting design for those familiar with Japan, but for others it seems strange. A deep thin tub with shower, no shower curtain, then the sink in a middle area that has wall to wall carpeting, and then the toilet in another room that you have to step up and over to enter.
10.0 Excellent
Pros: - Very pleasant check-in experience
- Attractive lobby
- Attractive rooms
- Nice area of town
- Decent rates
Cons: - Exercise room is about what you'd expect from a hotel
- Free WiFi is slow, urges you to "upgrade" for a fee
3.7 Mediocre
Pros: Beds are comfortable and is in a good location.
Cons: Under renovation, the AC wasn't working so we had to sleep with the door open, which is loud outside
7.0 Good
Pros: Location, & staff.
Cons: Carpet in my room smelled.
8.5 Excellent
Pros: We liked the friendly staff. Rooms were clean and comfortable. I would definitely come back and stay with my family .
Cons:
5.7 OK
Pros: Atmosphere, Location. A/C is perfectly setup. Great Shower/Bathroom combo
Cons: Room next to the ice machine and elevators was rather loud. Pillows felt used and hard. Bed was not comfortable.
10.0 Excellent
Pros: I liked that it was really close to everything, we walked everywhere and got to see everything we wanted so that was really convenient.
Cons: They had construction going on, yes they did stop at 5pm but it would have been since with out the noise.
9.1 Excellent
Pros: bar and restaurant were closed
Cons: rooms were nice
7.7 Good
Pros: - Quiet location
- Deep tub
- Free wi-fi
Cons:
7.7 Good
Pros: The staff were the most friendly and helpful of most of the hotels I've expetienced. We stayed there due to a close relative being in Cal Pacific Medical Center unexpectedaly from out of the area. They were so accommodating and extended our stay when complications arised. The restaurant was great and we loved Bill the bartender. We never felt like we were not welcome. The shuttle to the hospital was invaluable and saved us money in extra parking fees. I would not hesitate to stay here again under similar circumstances. We also enjoyed the restaurants in Japan town. They were wonderful.
Cons: The only thing we didn't like was the road noise in the room. Our home is in an area that u
Is extremely quiet so we are not used to city noises. Mew have traveled extensively and stayed in noisy cities where hotels are much quieter. I must say we are more sensitive to noise so take that into account. We would stay there again if we needed too.
With a unique blend of Eastern and Western influences, Hotel Kabuki offers sleek and serene accommodations in the heart of Japantown. Unwind in style.
With a stay at Hotel Zelos San Francisco, you'll be centrally located in San Francisco, just a 3-minute walk from Westfield San Francisco Centre and 7 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Francisco? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and meeting rooms.
Overall 8.3 Excellent
Based on 2,345 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Front desk personnel and bell service were exceptionally helpful.
Rooms were nicely appointed - largest TV I've ever had in a hotel room.
Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
Good
7.1
Pros: Close to everything in Union Square, clean and nice-looking inside.
Excellent
8.8
Pros: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious!
I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.
Excellent
10.0
Pros: Had a great time friendly staff great restaurant
Excellent
8.5
Pros: The location was great and my room was quiet.
OK
5.4
Excellent
10.0
Pros: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.
Excellent
9.1
Pros: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.
Excellent
8.0
Pros: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.
Excellent
10.0
Pros: The hotel was super clean,like tremendously clean! Ideal location which was super walkable to everything! Didn’t even realize that they have bikes you can use. If I wasn’t pregnant we would hve definetly used them. Everything in the city was a quick walk or uber ride. Restaurant on the 5th floor was surprisingly great. Super great stay here. Almost didn’t want to write this review because I don’t want this hotel to get super busy and raise prices!
Good
6.8
Pros: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.
Excellent
10.0
Pros: The service at the San Francisco Palomar was excellent. The front desk staff and doormen deserve top marks. They were helpful in every circumstance from procuring a taxi to giving directions or making suggestions regarding nearby attractions and walking distances. The hotel was clean, the restaurant was superb....fantastic breakfast! And the wait staff was superior. We would stay here again in a heartbeat and look forward to that happening in the near future. Hats off to the Palomar staff!!!!!!!
Details
Reviews
Overall 8.3 Excellent
Based on 2,345 reviews
Location
9.1
Service
8.1
WiFi
8.1
Cleanliness
7.9
Bar and Beverages
7.9
Room
7.2
Value for money
4.8
Breakfast
4.2
Location
9.0
Bar and Beverages
8.0
Service
7.9
Vibe
7.7
Room
6.6
Comfort
5.8
Value for money
4.6
Breakfast
3.8
Location
8.8
Service
8.0
Room
6.6
Comfort
5.9
Value for money
4.5
Location
9.3
Service
8.2
Cleanliness
8.0
Vibe
7.6
Amenities
7.1
Room
6.6
Comfort
5.8
Location
9.1
Vibe
7.8
Service
7.6
Room
6.4
Comfort
6.0
10.0 Excellent
Pros: Front desk personnel and bell service were exceptionally helpful.
Rooms were nicely appointed - largest TV I've ever had in a hotel room.
Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
Cons:
7.1 Good
Pros: Close to everything in Union Square, clean and nice-looking inside.
Cons: ...but that translates to a little over $300 a night, which isn't really worth it. Avoid it during the conventions in town.
8.8 Excellent
Pros: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious!
I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.
Cons: Mixed message on parking After speaking with associates on two separate occasions.
Then the confusion in the garage, mind you I thought I lost my ticket to return however I unpacked it when I arrived back home this evening. There was a problem between the hand written sign in log from the valet and the printed report from the front desk and the hotel's portion of valet claim check system also did not work. I retrieved my vehicle because I brought the only two matching keys and I have matching handmade key chains attached.
Breakfast table with two nice chairs rather than a rolling office chair. That was weird. But it was also SF PRIDE weekend so who cares!
10.0 Excellent
Pros: Had a great time friendly staff great restaurant
Cons: That nobody answered the phone at the restaurant for me to make a reservation fri night
8.5 Excellent
Pros: The location was great and my room was quiet.
Cons: There was a bit of mildew odor in the bathroom. If not for that I would have given an excellent rating, instead of good, for my stay.
5.4 OK
Pros:
Cons: Windows face directly into office building just 10ft away. People in the office can see directly into your room
10.0 Excellent
Pros: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.
Cons: Though the bed was very comfortable, it was a bit squeaky. Also, being on Market street means that there is a bit of noise but it's not excessive.
9.1 Excellent
Pros: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.
Cons: Need a coffee maker in room. Not a deal breaker though of course.
8.0 Excellent
Pros: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.
Cons:
10.0 Excellent
Pros: The hotel was super clean,like tremendously clean! Ideal location which was super walkable to everything! Didn’t even realize that they have bikes you can use. If I wasn’t pregnant we would hve definetly used them. Everything in the city was a quick walk or uber ride. Restaurant on the 5th floor was surprisingly great. Super great stay here. Almost didn’t want to write this review because I don’t want this hotel to get super busy and raise prices!
Cons: No negative comments really.
6.8 Good
Pros: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.
Cons: Being stuck next to an ice machine at 2 am
10.0 Excellent
Pros: The service at the San Francisco Palomar was excellent. The front desk staff and doormen deserve top marks. They were helpful in every circumstance from procuring a taxi to giving directions or making suggestions regarding nearby attractions and walking distances. The hotel was clean, the restaurant was superb....fantastic breakfast! And the wait staff was superior. We would stay here again in a heartbeat and look forward to that happening in the near future. Hats off to the Palomar staff!!!!!!!
Cons:
With a stay at Hotel Zelos San Francisco, you'll be centrally located in San Francisco, just a 3-minute walk from Westfield San Francisco Centre and 7 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Francisco? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and meeting rooms.
Enjoy all that the Bay Area has to offer from the comfort and convenience of San Francisco Marriott Union Square. Situated adjacent to Union Square, our hotel places guests near many of the city's iconic attractions. Walk to the cable cars, discover Chinatown, visit Fisherman's Wharf or take a stroll along the Embarcadero. If traveling to San Francisco on business, you'll appreciate our proximity to the Financial District and the Moscone Center. Whether you spend your days sightseeing or working, make time to unwind in our refreshed accommodations, which boast elevated amenities, luxury bedding and scenic views of San Francisco Bay. Fresh California cuisine is on the menu at The Restaurant, while Bin480 showcases savory small plates and craft cocktails. Make use of our modern fitness center or host a gathering in our sophisticated venue spaces, including a stunning 30th floor event space with panoramic views. Come chart your own adventure at San Francisco Marriott Union Square - we look forward to your visit.
Overall 8.3 Excellent
Based on 2,201 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Great staff, newly remodeled rooms and location was perfect.
Excellent
9.4
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Excellent
10.0
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Excellent
9.6
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Excellent
8.2
Pros: Location and friendly staff
Details
Reviews
Overall 8.3 Excellent
Based on 2,201 reviews
Location
9.1
Cleanliness
8.8
Service
7.8
Room
7.8
Breakfast
7.0
Amenities
6.2
WiFi
5.1
Wellness Area
3.8
Value for money
3.4
Location
9.2
Cleanliness
8.6
Service
7.8
Room
7.0
Comfort
6.4
Value for money
3.4
WiFi
3.3
Location
9.2
Service
7.9
Room
6.6
Comfort
6.1
Room
7.0
10.0 Excellent
Pros: Great staff, newly remodeled rooms and location was perfect.
Cons: Nothing
9.4 Excellent
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Cons: The pillows! They definitely need to invest in new pillows!
10.0 Excellent
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Cons:
9.6 Excellent
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Cons: Other than the mixup on our checkout time- I was happy with my stay overall.
8.2 Excellent
Pros: Location and friendly staff
Cons: Parking fee was extremely expensive and there was no free wifi. For the price, wifi should have been included.
Enjoy all that the Bay Area has to offer from the comfort and convenience of San Francisco Marriott Union Square. Situated adjacent to Union Square, our hotel places guests near many of the city's iconic attractions. Walk to the cable cars, discover Chinatown, visit Fisherman's Wharf or take a stroll along the Embarcadero. If traveling to San Francisco on business, you'll appreciate our proximity to the Financial District and the Moscone Center. Whether you spend your days sightseeing or working, make time to unwind in our refreshed accommodations, which boast elevated amenities, luxury bedding and scenic views of San Francisco Bay. Fresh California cuisine is on the menu at The Restaurant, while Bin480 showcases savory small plates and craft cocktails. Make use of our modern fitness center or host a gathering in our sophisticated venue spaces, including a stunning 30th floor event space with panoramic views. Come chart your own adventure at San Francisco Marriott Union Square - we look forward to your visit.
We are nestled in a vibrant area known as Hayes Valley. We are perhaps San Franciscos best kept secret. Hayes Valley is centrally located to many of San Franciscos unique neighborhoods with about twenty different restaurants within a two block walk. Most areas are walkable or accessible by public transportation. Neighborhoods such as The Haight, Castro, Mission, and Union Square are either a few blocks to 1.5 miles away. Destinations along San Franciscos coast like Fishermans Wharf and the Golden Gate Bridge are between 3 and 5 miles. Other nearby destinations includes Golden Gate Park, ATandT Ball Park, and a variety of museums.
Overall 8.2 Excellent
Based on 1,020 reviews
All reviews
- All reviews
- Couples
- Families
Mediocre
2.5
Pros: Bed was comfy
Excellent
8.8
Pros: I appreciated the proximity of the facility to the building in which I attended a conference. I was able to walk there if necessary, or be transported with ease by colleagues. The rooms were clean and well-arranged. I was prepared for typical downtown noise and heard very little of that. I felt safe on the property.
OK
5.4
Pros: renovated bed rooms with nice decor & comfortable bed; clean
close to Hayes Valley, a true SF neighborhood
OK
4.5
Pros: I like how the front desk guy told me, since I stay here so much I should know when they advertise free parking they mean some time or when available. But, I didn't know in fact it is the reason I stayed loyal to the motel. I feel more of an effort should have been made to keep my reservation, instead he shrugged me off and I un check in and stayed at the same if not better motel on Lombard for a lower price and parking for all there guests.
Excellent
8.0
Pros: The free parking and destinations within a few blocks.
Excellent
8.0
Pros: Decent hotel room.
Comfy bed/pillows with very clean linen.
Slight mildew buildup in spots in shower.
Free parking, but limited.
Park early and walk/take a cab.
Over all would stay again.
Excellent
8.2
Pros: Was pleasantly surprised by the room (everything is brand new) and by the end of 5-night stay it felt like home. Housekeeping does a great job. Rooms aren't the most spacious but it's perfect for a vacation where you'll only be in the room to sleep.
Details
Reviews
Overall 8.2 Excellent
Based on 1,020 reviews
Value for money
9.0
Location
8.8
WiFi
8.8
Service
8.4
Cleanliness
8.0
Room
7.8
Comfort
7.7
Vibe
7.1
Breakfast
4.8
Value for money
9.1
Location
8.9
Service
8.4
Cleanliness
8.0
Room
7.1
Comfort
7.1
Breakfast
4.8
Value for money
9.1
Location
8.9
Comfort
7.7
Room
7.2
2.5 Mediocre
Pros: Bed was comfy
Cons: Employees were very unhelpful
8.8 Excellent
Pros: I appreciated the proximity of the facility to the building in which I attended a conference. I was able to walk there if necessary, or be transported with ease by colleagues. The rooms were clean and well-arranged. I was prepared for typical downtown noise and heard very little of that. I felt safe on the property.
Cons: My only criticism concerns the breakfast offered. I think for the price that perhaps a few selections could be added without "breaking the bank," e.g., a griddle or waffle maker or variety of fruit.
5.4 OK
Pros: renovated bed rooms with nice decor & comfortable bed; clean
close to Hayes Valley, a true SF neighborhood
Cons: currently under construction, paint works going on resulting in smells & noise; NOT disclosed on web site prior to booking!
close to projects; doors are open during cleaning/painting and homeless people wandering around the lot, resulting in safety concerns; no safe in room
bathrooms need renovation, stained tub and toilet; 70s decor
night staff rude, seemed to have little hospitality training/experience
4.5 OK
Pros: I like how the front desk guy told me, since I stay here so much I should know when they advertise free parking they mean some time or when available. But, I didn't know in fact it is the reason I stayed loyal to the motel. I feel more of an effort should have been made to keep my reservation, instead he shrugged me off and I un check in and stayed at the same if not better motel on Lombard for a lower price and parking for all there guests.
Cons: I didn't like the mis advertising of free parking. You should state limited free parking.
8.0 Excellent
Pros: The free parking and destinations within a few blocks.
Cons: Not much in the immediate vicinity.
8.0 Excellent
Pros: Decent hotel room.
Comfy bed/pillows with very clean linen.
Slight mildew buildup in spots in shower.
Free parking, but limited.
Park early and walk/take a cab.
Over all would stay again.
Cons: Mildew in shower.
8.2 Excellent
Pros: Was pleasantly surprised by the room (everything is brand new) and by the end of 5-night stay it felt like home. Housekeeping does a great job. Rooms aren't the most spacious but it's perfect for a vacation where you'll only be in the room to sleep.
Cons: Breakfast could have had more variety. same stuff every day but hey it's free and that's a big plus in San Francisco.
We are nestled in a vibrant area known as Hayes Valley. We are perhaps San Franciscos best kept secret. Hayes Valley is centrally located to many of San Franciscos unique neighborhoods with about twenty different restaurants within a two block walk. Most areas are walkable or accessible by public transportation. Neighborhoods such as The Haight, Castro, Mission, and Union Square are either a few blocks to 1.5 miles away. Destinations along San Franciscos coast like Fishermans Wharf and the Golden Gate Bridge are between 3 and 5 miles. Other nearby destinations includes Golden Gate Park, ATandT Ball Park, and a variety of museums.
A stay at Kensington Park Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 700 square feet (65 square meters), including a meeting room.
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Overall 8.1 Excellent
Based on 1,861 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.5
Pros: The hotel is half a block from Union Square, with lots of food and shopping near by. We were even able to walk to the MOMA and Yerba Buena Gardens. The room was small but had everything we needed. Beds were pretty comfy and everything was clean. Only complaint is that the walls are fairly thin, so you can hear hallway noise pretty clearly.
Excellent
9.6
Pros: Location was great. The staff was welcoming and the furnishings were up to date and very trendy. Reminded me of when I lived in a trendy loft in the city.
Excellent
9.1
Pros: Staff & location were excellent. Nice, older hotel - not crowded, had character. Great value, quiet. Very comfortable beds.
Excellent
10.0
Pros: Wildly comfy beds
Nice and quirky interior design and architecture
Sherry service is great touch
Excellent
10.0
Pros: Travelling as a solo female. Stayed in numerous hotels over the years in San Francisco. But this one is definitely one of my favourites. Ideal location by the stores in Union Square. Friendly Staff. Good sized, Clean Up to date room. Would certainly stay here again and wouldn't hesitate to recommend it to others. Great hotel
Good
7.4
Excellent
8.2
Pros: Hotel staff was extremely helpful and nice and provided excellent service. Centrally located, it was perfect for attending a conference at the Moscone center.
Mediocre
2.0
Pros: Concierge was nice and gracious, though I got moved to a crummy sister hotel and didn't realize I was accepting this change AT THE FULL PRICE I PAID.
Details
Reviews
Overall 8.1 Excellent
Based on 1,861 reviews
Location
9.3
WiFi
9.2
Service
9.1
Room
5.8
Value for money
5.6
Breakfast
1.8
Wellness Area
0.7
Service
9.3
Location
9.3
Room
5.5
Location
9.3
Service
9.1
Comfort
5.3
Room
5.1
Location
9.4
Service
9.0
Cleanliness
8.1
Amenities
5.7
Vibe
5.3
Room
5.0
Location
9.4
Service
9.2
Room
5.3
8.5 Excellent
Pros: The hotel is half a block from Union Square, with lots of food and shopping near by. We were even able to walk to the MOMA and Yerba Buena Gardens. The room was small but had everything we needed. Beds were pretty comfy and everything was clean. Only complaint is that the walls are fairly thin, so you can hear hallway noise pretty clearly.
Cons:
9.6 Excellent
Pros: Location was great. The staff was welcoming and the furnishings were up to date and very trendy. Reminded me of when I lived in a trendy loft in the city.
Cons: The bathroom was oddly configured and there was one elevator which was painfully slow.
9.1 Excellent
Pros: Staff & location were excellent. Nice, older hotel - not crowded, had character. Great value, quiet. Very comfortable beds.
Cons: No air conditioning. Asked for a fan to be brought to the room and it was there in seconds.
10.0 Excellent
Pros: Wildly comfy beds
Nice and quirky interior design and architecture
Sherry service is great touch
Cons:
10.0 Excellent
Pros: Travelling as a solo female. Stayed in numerous hotels over the years in San Francisco. But this one is definitely one of my favourites. Ideal location by the stores in Union Square. Friendly Staff. Good sized, Clean Up to date room. Would certainly stay here again and wouldn't hesitate to recommend it to others. Great hotel
Cons:
7.4 Good
Pros:
Cons: Could use an upgraded shower and some breakfast
8.2 Excellent
Pros: Hotel staff was extremely helpful and nice and provided excellent service. Centrally located, it was perfect for attending a conference at the Moscone center.
Cons: Price is high, but it is centrally located in San Francisco, shower head would not allow adjustment, ceiling fan did not come on
2.0 Mediocre
Pros: Concierge was nice and gracious, though I got moved to a crummy sister hotel and didn't realize I was accepting this change AT THE FULL PRICE I PAID.
Cons: Hotel lost my reservation and my options were cancel and get a refund, but then be forced to book a new stay during a busy weekend in SF, or get moved to a disgusting hovel nearby.
When I asked for a discount, the hotel wouldn't relent because I "accepted" the move. The other hotel was disgusting.
Kayak was ZERO help. Kayak pushes their hotel search even ahead of their airlines, but when I talked about this issue, I was told to contact the hotel. Thanks.
A stay at Kensington Park Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 700 square feet (65 square meters), including a meeting room.
Overall 8.0 Excellent
Based on 9,479 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.5
Good
6.5
Pros: Clean, decent amenities. Staff was friendly
Good
6.5
Pros: The room was clean and modern and quiet
Good
6.0
Pros: The hotel was clean and upgraded.
Excellent
10.0
Pros: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes.
It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
OK
5.1
OK
4.0
Pros: Location
Excellent
8.0
OK
5.4
Pros: Location
Excellent
8.2
Pros: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.
Excellent
9.1
Pros: Clean luxurious room
Good
7.7
Details
Reviews
Overall 8.0 Excellent
Based on 9,479 reviews
Bar and Beverages
8.7
Location
8.6
Wellness Area
8.5
Pool
7.3
Cleanliness
7.1
Room
6.8
Service
6.6
Vibe
6.4
Amenities
6.3
Food
6.2
WiFi
6.0
Comfort
5.2
Breakfast
5.1
Value for money
3.1
Location
8.6
Pool
7.4
Service
6.9
Amenities
6.3
Room
6.3
Vibe
5.9
Breakfast
4.8
Comfort
4.5
WiFi
4.3
Value for money
3.4
Location
9.1
Room
6.5
Service
6.2
Amenities
6.0
Food
5.9
Vibe
5.6
Breakfast
5.0
Comfort
4.9
WiFi
4.5
Value for money
3.6
Location
8.9
Cleanliness
6.9
Service
6.9
Amenities
6.3
Room
5.8
Vibe
5.7
Comfort
5.4
Breakfast
5.0
WiFi
4.0
Value for money
3.2
Location
8.9
Cleanliness
6.9
Service
6.6
Food
6.4
Room
6.0
Amenities
6.0
Vibe
5.5
Comfort
4.8
Value for money
3.2
6.5 Good
Pros:
Cons: Five minutes upon entering our room , there was another couple who entered. Apparently , the front desk assigned the same room and key card to different guests. After 15 minutes a guard came , checked the situation and assured me that everything was taken cared off.
We went out to have dinner but when we came back we couldn't enter our room . I checked with the front desk and said the key card was de activated. We were never informed of such
6.5 Good
Pros: Clean, decent amenities. Staff was friendly
Cons: Arrived early before check in. Said I would get a text when room was ready. 3 hrs later I walk up to desk and my room had been ready for over 2 hrs. When I asked about my text they just said "sorry about that". I kinda thought it was a weak response. Then I get a text asking for feedback so far and I relay the check in issue and the horrible pillows we had and again I just get "sorry" with out any offer to make it better.
6.5 Good
Pros: The room was clean and modern and quiet
Cons: The A.C. Barely worked the room was at 75 when we walked in and barely goth to 69 by 3am. The bathroom doors didn't close all the way and the lock didn't work, no vent fan.
6.0 Good
Pros: The hotel was clean and upgraded.
Cons: The A/C in my room was broken and it took about 3 hours for someone to come in and fix it. The room was stuffy and hot. We left to go get a bite to eat and returned to find out that they had not fixed it nor were we getting another room. Just off of the staff interaction I most likely would not return.
10.0 Excellent
Pros: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes.
It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
Cons:
5.1 OK
Pros:
Cons: I booked a double room but was given a single.
4.0 OK
Pros: Location
Cons: Air temperature is controlled by the front desk. You will need to call them to adjust (really, are we in the 1970s???)-unbelievable).
The air condition smelled like mildew and gave me a headache the following day. My roommate kept coughing the whole night which we suspect was due to the mildew coming out of the A/C vent.
Bathroom floor was not cleaned. Found gross hair (and other too gross to mention) on the floor. Corners underneath the sink have dust balls. the bathroom toilet plastic seat was burned that it looked like you poured acid on it. I cannot believe they have not replaced it. The electric plug in the bathroom is not secured and about to fall off, the hair dryer would not turn on because of the faulty plug. (Again, really????)
So disappointing as when I think of Hilton, I think safe, clean and decent...not the SF union square.
Front desk was very unfriendly. No welcome or "enjoy your stay" greeting. He couldn't find our reservation. When I showed him the confirmation number, he gave me the look and said "oh that's hotel.com's"...whatever that meant. As if he was treating us 3rd class as we had not booked it directly with them. After a few minutes, he finally found our reservation. Again, very unpleasant.
8.0 Excellent
Pros:
Cons: The funnels of it all great people great staff and an all around great time with everything that was offered to me that's all
5.4 OK
Pros: Location
Cons: Old room, not very clean, no fridge or frigobar in the room, old carpet, smell old
8.2 Excellent
Pros: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.
Cons: I landed, completely sleep deprived, at what my body thought was 1am. Maybe that's why I had such an adverse reaction to a very lively bar whose sounds echoed through the entire lobby. In fact, it seemed to take up the entire lobby as it spilled into seating that i had to walk through to get to registration. I could hardly hear the staff member trying to check me in.
9.1 Excellent
Pros: Clean luxurious room
Cons: Lobby gets a bit busy as it has bar area open for all to use
Room was not checked and had a few teething issues, but quickly resolved
7.7 Good
Pros:
Cons: Parking very very very expensive
A stay at The Opal San Francisco places you in the heart of San Francisco, within a 15-minute walk of Louise Davies Symphony Hall and Asian Art Museum of San Francisco. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 2,378 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.4
Pros: Very affordable price (except parking ). The hotel is within walking distance of all kinds of great places: restaurants, bars, Union Square, Japan Town, etc. The bed are big and comfy!
Mediocre
3.7
Pros: Front desk person was very helpfull.
Mediocre
2.0
Pros: Nothing
Mediocre
2.5
Pros: Leaving the next morning
Good
6.0
Mediocre
3.7
Excellent
8.0
Pros: This place was rated 3 stars. We went into it knowing that. It met our expectations. Great location, clean, good price.
Staff were excellent. The bed was surprisingly comfortable.
Excellent
8.2
Pros: The bed was exceedingly cozy, and the room was spacious. I don't know if all rooms are that spacious, or just the handicapped-accessible ones. The free breakfast was decent.
Excellent
10.0
Excellent
9.4
Pros: The Opal is an older building with beautiful architecture and charm. To get into the lobby you have to be a guest, using your room key to unlock the front doors. I was so much more relaxed within the hotel with this added security. It is in an excellent location to good food and sight seeing and if driving, is easy to get to from 101 and they also have a private, gated parking garage! We will definitely stay at the Opal San Francisco in the future!
Excellent
9.7
Pros: The staff was very friendly. The rooms were nice and clean. The continental breakfast was very good. And in a good location if you want to see the city.
Good
7.7
Pros: Price
Staff
Room
Details
Reviews
Overall 8.0 Excellent
Based on 2,378 reviews
Service
8.3
Room
8.2
Location
7.6
Comfort
7.1
WiFi
6.6
Breakfast
4.3
Wellness Area
1.4
Service
8.5
Location
7.7
Room
7.5
Comfort
6.7
Value for money
5.9
Breakfast
4.5
Service
8.4
Cleanliness
8.3
Location
7.6
Room
7.3
Breakfast
4.3
Service
8.4
Room
7.6
Location
7.6
Comfort
7.1
Vibe
6.6
Value for money
6.1
Amenities
5.6
Breakfast
4.8
Service
8.3
Location
7.6
Room
7.4
Vibe
6.4
9.4 Excellent
Pros: Very affordable price (except parking ). The hotel is within walking distance of all kinds of great places: restaurants, bars, Union Square, Japan Town, etc. The bed are big and comfy!
Cons: The ice machine was kind of hidden on the third floor. Kind of weird. Also, no fridge or microwave in the room.
3.7 Mediocre
Pros: Front desk person was very helpfull.
Cons: Carpet with stains and smelly.
2.0 Mediocre
Pros: Nothing
Cons: Everything. Especially the manager.
2.5 Mediocre
Pros: Leaving the next morning
Cons: It was outdated, old, and dirty. The comforter looked like it hadn't been washed in years. There was a banana peel with a gnat flying around it left in the trash can that never got cleaned out before we checked it. I slept fully clothed. I could very easily see this hotel and the room have a rodent/bug problem. I would NEVER stay here again, even if I was being paid to.
6.0 Good
Pros:
Cons: The hotel has a funny smell. I didn't like it.
3.7 Mediocre
Pros:
Cons: Bird poop on my car even though it's covered parking.
Noise from garbage container cleaning at 10 pm and 7 am right below my room.
Getting from parking to lobby is just sketchy.
8.0 Excellent
Pros: This place was rated 3 stars. We went into it knowing that. It met our expectations. Great location, clean, good price.
Staff were excellent. The bed was surprisingly comfortable.
Cons: Nothing. Was exactly what we expected.
8.2 Excellent
Pros: The bed was exceedingly cozy, and the room was spacious. I don't know if all rooms are that spacious, or just the handicapped-accessible ones. The free breakfast was decent.
Cons: There was a strange smell I couldn't really identify, which first reminded me of a grandparent's home. When I returned to my family, I was told I smelled like a bandaid, and that was similar to the room's smell. Not unpleasant, just disconcerting.
10.0 Excellent
Pros:
Cons: The only thing I did not like is that the hotel os smoke free. The need to offer a place for guests to smoke outside
9.4 Excellent
Pros: The Opal is an older building with beautiful architecture and charm. To get into the lobby you have to be a guest, using your room key to unlock the front doors. I was so much more relaxed within the hotel with this added security. It is in an excellent location to good food and sight seeing and if driving, is easy to get to from 101 and they also have a private, gated parking garage! We will definitely stay at the Opal San Francisco in the future!
Cons: Would recommend curved shower rods to give a little extra room. Because of being an older building the electrical outlets are minimal and had to do some rotation of electrical devices.
9.7 Excellent
Pros: The staff was very friendly. The rooms were nice and clean. The continental breakfast was very good. And in a good location if you want to see the city.
Cons:
7.7 Good
Pros: Price
Staff
Room
Cons: Location is not bat but could be better
A stay at The Opal San Francisco places you in the heart of San Francisco, within a 15-minute walk of Louise Davies Symphony Hall and Asian Art Museum of San Francisco. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Music City Hotel is centrally located in San Francisco, a 4-minute walk from The Regency Ballroom and 6 minutes by foot from Great American Music Hall. Featured amenities include a computer station, express check-out, and luggage storage. A shuttle from the hotel to the airport is complimentary (available on request).
Overall 7.9 Good
Based on 1,448 reviews
All reviews
- All reviews
- Solo
- Couples
Mediocre
3.1
Pros: Location. That is literally the only upside here.
Excellent
10.0
Pros: Such a nice hostel for the price. Did not feel like a last minute option.
Good
6.0
Pros: Pretty good location. It is located in an area with lots of restaurants that serve good food. If you have a problem with musicians practicing, playing music in thw basement until 11pm then do not book here. They even warn you on their website.
Excellent
8.0
Pros: Everyone is friendly. Was not worried or paranoid rooming with so many strangers.
Good
7.7
Pros: I did like that the owner promotes music. I am not a musician, nor do I ever wish to be. But Googling this "Music City" Hotel has a few haters. When I left (today ) 10-09-2015 there was construction adjacent to the hotel (next door) looking inside ... I think there is expansion in the future.
Good for this owner to foster Music. AND young musicians.
Julie
Excellent
8.0
Pros: I like hostels because they're a good value for an area of the city that can otherwise be pricey. The staff is laid back yet professional and knowledgable about the local area. I stayed in a small room with plenty of storage, sink, fridge and TV. I liked having the large window to the courtyard/ open area that you can open completely.
Excellent
8.2
Pros: Clean, comfortable, friendly staff. The building has a lot of character and is in a relatively convenient location (a little far from the BART station).
Mediocre
2.0
Details
Reviews
Overall 7.9 Good
Based on 1,448 reviews
Location
8.7
Service
8.4
Food
7.8
Cleanliness
7.7
Vibe
7.6
WiFi
7.4
Room
6.4
Amenities
2.7
Breakfast
1.6
Location
8.7
Service
8.3
Cleanliness
7.8
Room
5.7
Comfort
5.4
Amenities
2.6
Location
8.9
Service
8.6
Cleanliness
8.0
Room
5.9
Comfort
5.3
3.1 Mediocre
Pros: Location. That is literally the only upside here.
Cons: This hostel has literally ZERO soundproofing. It is attached to a band practice space/karaoke space, which I get is part of the draw for some people but there is NO WAY TO SLEEP here. It is like being at a concert-even on the third floor, constantly until almost midnight, and after that even just your neighbor opening and closing a door, or the street noise is so loud that I had to put in noise canceling headphones and take extra sleeping pills. Its all amplified so much. I literally got maybe 3 hours of sleep here each night that I stayed. The bathrooms were never clean, and the staff was less than friendly. There is no elevator and no one offers to help with luggage. I would never stay here again.
10.0 Excellent
Pros: Such a nice hostel for the price. Did not feel like a last minute option.
Cons:
6.0 Good
Pros: Pretty good location. It is located in an area with lots of restaurants that serve good food. If you have a problem with musicians practicing, playing music in thw basement until 11pm then do not book here. They even warn you on their website.
Cons: Having to share a bathroom is not one of my favorite things. Also, felt the room could be cleaner.
8.0 Excellent
Pros: Everyone is friendly. Was not worried or paranoid rooming with so many strangers.
Cons: Since bathrooms are shared, the hotel should be cleaning them more frequently. People go in and out and not everyone is a clean person. I had to clean the counters because everything was wet and there was no place to set my things. There was water all over the floor and need to be careful how you walk.
7.7 Good
Pros: I did like that the owner promotes music. I am not a musician, nor do I ever wish to be. But Googling this "Music City" Hotel has a few haters. When I left (today ) 10-09-2015 there was construction adjacent to the hotel (next door) looking inside ... I think there is expansion in the future.
Good for this owner to foster Music. AND young musicians.
Julie
Cons:
8.0 Excellent
Pros: I like hostels because they're a good value for an area of the city that can otherwise be pricey. The staff is laid back yet professional and knowledgable about the local area. I stayed in a small room with plenty of storage, sink, fridge and TV. I liked having the large window to the courtyard/ open area that you can open completely.
Cons: I was worried about getting enough sleep because of the music rehearsal studio that is in the basement. While in my room at 9pm I could hear the band play muffled but clearly. The tv would cover the sound easily. This went on and off till 11. I could hear some construction sounds from next door through the open area out my window until 7pm, but not again until after 9am.
8.2 Excellent
Pros: Clean, comfortable, friendly staff. The building has a lot of character and is in a relatively convenient location (a little far from the BART station).
Cons: Not a lot of noise insulation from other rooms or hallway.
2.0 Mediocre
Pros:
Cons: Dirty
Music City Hotel is centrally located in San Francisco, a 4-minute walk from The Regency Ballroom and 6 minutes by foot from Great American Music Hall. Featured amenities include a computer station, express check-out, and luggage storage. A shuttle from the hotel to the airport is complimentary (available on request).
With a stay at The Mosser, you'll be centrally located in San Francisco, just a 4-minute walk from Westfield San Francisco Centre and 6 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Overall 7.7 Good
Based on 3,034 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
- Families
Excellent
8.2
Pros: Value for the money. Clean facilities and comfortable room. Good and reliable Wi-Fi. Central location very accessible by BART and Muni close to shops, tourist attractions and restaurants.
Good
7.1
Pros: Very clean rooms staff came everyday and restocked. Staff was nice and friendly.
Excellent
10.0
Pros: The location is really nice and the cleanliness were very good.
Good
6.0
Pros: Overall, it was clean and good downtowns location.
Mediocre
2.0
Pros: Nothing
Excellent
9.4
Pros: Rooms are small and efficient; be prepared. Bed was comfortable.
OK
5.4
Pros: Staff and location great!
Excellent
8.0
Pros: The location was excellent, the price very affordable, and the staff was very kind. The rooms were very clean and cared for by attentive staff.
Excellent
8.5
Pros: Great location near Downtown BART stations and Moscone Center.
Excellent
8.8
Pros: If you don't mind the shared bathrooms, The Mosser is a superb place to stay and it's right in the heart of San Francisco. Best of all, it's a great value especially for a European style hotel at a prime location! Very friendly staff and we felt very comfortable during our 5-night stay.
Good
7.1
Pros: Overall cleanliness and facilities were good
Excellent
8.0
Pros: Nice interior and nice rooms. Great coffee and free internet. I did not know that there is not a bathroom/shower in the suites, but rather down the hall. However, this isn't a big deal and I got a good value
Details
Reviews
Overall 7.7 Good
Based on 3,034 reviews
Location
9.3
WiFi
8.9
Service
8.4
Value for money
7.6
Food
7.6
Room
5.1
Breakfast
4.3
Comfort
2.3
Location
9.4
Service
8.5
Value for money
7.6
Breakfast
4.5
Room
4.2
Comfort
2.0
Location
9.4
Cleanliness
8.7
Service
8.3
Room
4.8
Breakfast
4.5
Comfort
2.5
Location
9.2
Service
8.5
Value for money
7.7
Room
4.4
Comfort
2.1
Location
9.2
Service
8.5
Value for money
7.4
Room
4.2
Comfort
2.3
8.2 Excellent
Pros: Value for the money. Clean facilities and comfortable room. Good and reliable Wi-Fi. Central location very accessible by BART and Muni close to shops, tourist attractions and restaurants.
Cons: Noise from alley at night or early morning, hotel staff is aware and provides ear plugs in your room but not really helpful. There was a strong smell of weed on my bathroom at night don't know where it was coming from but had to turn on extractor and close bathroom door and turn on ceiling fan and open room door to air out smell.
7.1 Good
Pros: Very clean rooms staff came everyday and restocked. Staff was nice and friendly.
Cons: No bathroom or shower in your room. No sink in the bathroom in the hallway. You have to wash your hands in your room which is kinda gross touching handles. We didn't know that before we stayed. And room are no bigger then 7 feet by 7 feet. Clean but so small. And breakfast is literally a muffin. With nothing else in your room even a fridge I would have liked a breakfast.
10.0 Excellent
Pros: The location is really nice and the cleanliness were very good.
Cons: The wall is very thin.
The couples' voices who were staying next door were heard till late evening.
6.0 Good
Pros: Overall, it was clean and good downtowns location.
Cons: Room had a musty smell and the walls are pretty thin, hence bery noisy- I guess that is why they give you ear plugs.
2.0 Mediocre
Pros: Nothing
Cons: I would not advertise this establishment as a hotel.
There were bugs.
It smelled bad.
9.4 Excellent
Pros: Rooms are small and efficient; be prepared. Bed was comfortable.
Cons: Hall bathroom was difficult to enter; the door got in the way.
I remember waking up to some noise around 6am, but perhaps that's unavoidable in this location?
5.4 OK
Pros: Staff and location great!
Cons: Had loud protestors outside and had very small bathroom with black mold. Phone did not work. No pen or paper. Lights did not function properly.
No AC
No black out curtains
8.0 Excellent
Pros: The location was excellent, the price very affordable, and the staff was very kind. The rooms were very clean and cared for by attentive staff.
Cons: The orientation of the bed was awkward, along with the pillows being very uncomfortable which impacted my sleep. The room got uncomfortably hot, but was held in check by an adequate fan. The bathroom was incredibly tiny and awkward.
8.5 Excellent
Pros: Great location near Downtown BART stations and Moscone Center.
Cons: The room that I had this time had the sink located outside of the bathroom, near the bed and desk.
8.8 Excellent
Pros: If you don't mind the shared bathrooms, The Mosser is a superb place to stay and it's right in the heart of San Francisco. Best of all, it's a great value especially for a European style hotel at a prime location! Very friendly staff and we felt very comfortable during our 5-night stay.
Cons:
7.1 Good
Pros: Overall cleanliness and facilities were good
Cons: We told the concierge we were on vacation and wanted some ideas on how to spend our time in San Francisco and he told us to "go see a movie". No help at all
8.0 Excellent
Pros: Nice interior and nice rooms. Great coffee and free internet. I did not know that there is not a bathroom/shower in the suites, but rather down the hall. However, this isn't a big deal and I got a good value
Cons: Shared toilet/shower
With a stay at The Mosser, you'll be centrally located in San Francisco, just a 4-minute walk from Westfield San Francisco Centre and 6 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
With a grand lobby and a killer location in Union Square and close to the Financial District, the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro and The Starlight Room lounge. With stunning views of downtown San Francisco from its 21st-floor perch, The Starlight Room has been a top nightlife destination for generations.
Overall 7.5 Good
Based on 3,262 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
OK
5.7
Pros: Excellent location just one block from Union Square.
Excellent
9.7
Pros: Just a few maintenance items marred what was otherwise a perfect score for this lovely boutique hotel. Great location and fabulous staff made for a fantastic stay,
Good
7.7
Pros: It was nice staying here again, it was comfortable and the price is the best for the location.
Good
6.0
Pros: Wine hour
Excellent
10.0
Pros: The location was excellent. Friendly staff with spacious room. Loved the free wine cocktail reception.
Excellent
9.4
Pros: Great location
Excellent
8.5
Pros: The Drake has a great location, it's clean and comfy with some traces of old excellence. The Concierge was very helpful with directions and suggestions for meals.
Good
6.0
Pros: Location great, but the noise was unbearable. Single pane window in the city under powel st. The constant early morning whistle of the doorman kept me awake. I had a headache one day and it didn't help having to listen to the door and whistle all morning. The plumbing/pipes screeching sound also constantly woke me up durning the night; which may explain the headache. Hotel is a cute boutique hotel, but the plumbing needs to be repaired & invest in double pane windows to replace the flimsy existing ones.
OK
5.1
Excellent
10.0
Pros: The Sir Francis Drake is adjacent to Union Square, Chinatown + the cable car line. You can walk to almost anything you need, and you don't need to go far.
The staff is always helpful, even to late arrivals wanting a different room. The housekeepers respect "do not disturb" signs -- important when paperwork is left everywhere -- but are quick to make up a room when you're ready.
AND it's across the street from Sears Fine Food, another SF tradition.
OK
5.7
Pros: Good location for areas of interest
Excellent
8.2
Pros: I lived the location and ambiance of the hotel.
Details
Reviews
Overall 7.5 Good
Based on 3,262 reviews
Location
9.4
WiFi
8.2
Service
8.0
Vibe
7.3
Amenities
5.3
Cleanliness
4.9
Wellness Area
4.7
Room
4.7
Breakfast
4.4
Comfort
3.0
Location
9.5
Service
8.1
Cleanliness
4.8
Breakfast
4.6
Amenities
4.6
Room
3.9
Comfort
2.5
Location
9.2
Service
8.0
Vibe
6.9
Amenities
5.5
Cleanliness
5.0
Room
4.4
Comfort
3.3
Location
9.4
Service
7.9
Vibe
6.3
Value for money
5.0
Amenities
4.8
Room
3.7
Comfort
2.7
Location
9.5
Service
8.3
Vibe
6.6
Value for money
5.3
Amenities
5.1
Room
4.2
Comfort
2.9
5.7 OK
Pros: Excellent location just one block from Union Square.
Cons: Because we received a low room rate through Kayak we were told “there were no king or queen rooms available and had to accept two double beds or “an historic (tiny) room”. The bathroom in this double room was damaged, tiny & you had to hold the toilet lever down for several seconds in order for it to work. Even though we were on the eighth floor, because the window has not been upgraded the noise level from the street was disturbing. And finally, it is ridiculous that people have to lineup and wait 5 to 15 minuets to get an elevator in the lobby. There are 4 elevators for a few hundred rooms which inadequately services the guests. Not recommended for a comfortable visit.
9.7 Excellent
Pros: Just a few maintenance items marred what was otherwise a perfect score for this lovely boutique hotel. Great location and fabulous staff made for a fantastic stay,
Cons: Blocked drains and a dicky light switch were a slight issue but were attended to promptly.
7.7 Good
Pros: It was nice staying here again, it was comfortable and the price is the best for the location.
Cons: Theyou need more towels in the room and more soap. When we got in there was not any soap to washave your hands and no bath soap.
6.0 Good
Pros: Wine hour
Cons: Small rooms
Few amenities
10.0 Excellent
Pros: The location was excellent. Friendly staff with spacious room. Loved the free wine cocktail reception.
Cons: No jacuzzi
9.4 Excellent
Pros: Great location
Cons: Small bathrooms, placement of valet was a bad place
8.5 Excellent
Pros: The Drake has a great location, it's clean and comfy with some traces of old excellence. The Concierge was very helpful with directions and suggestions for meals.
Cons: Tiny bathroom but then, who comes to San Francisco to hang out in the bathroom?
6.0 Good
Pros: Location great, but the noise was unbearable. Single pane window in the city under powel st. The constant early morning whistle of the doorman kept me awake. I had a headache one day and it didn't help having to listen to the door and whistle all morning. The plumbing/pipes screeching sound also constantly woke me up durning the night; which may explain the headache. Hotel is a cute boutique hotel, but the plumbing needs to be repaired & invest in double pane windows to replace the flimsy existing ones.
Cons:
5.1 OK
Pros:
Cons: Old hotel, tiny rooms, very noisy with protestors with very little effort made by staff to make situation better. first room didn't have working heating and had to wait an hour for a new room at 11pm.
10.0 Excellent
Pros: The Sir Francis Drake is adjacent to Union Square, Chinatown + the cable car line. You can walk to almost anything you need, and you don't need to go far.
The staff is always helpful, even to late arrivals wanting a different room. The housekeepers respect "do not disturb" signs -- important when paperwork is left everywhere -- but are quick to make up a room when you're ready.
AND it's across the street from Sears Fine Food, another SF tradition.
Cons: When it's busy, the elevators take a minute to get to you. Be prepared to wait. The bar backs up, too, and that can mean getting a drink when it's crowded is an ordeal -- especially since the lobby cab get loud. But the people are nice, so in terms of this negative, it's really just a fact that's not terrible.
5.7 OK
Pros: Good location for areas of interest
Cons: The room was super tiny. Staff was nice but it sure if I would rebook.
8.2 Excellent
Pros: I lived the location and ambiance of the hotel.
Cons: Rooms could be upgraded a little bit and thought it was a little pricey.
With a grand lobby and a killer location in Union Square and close to the Financial District, the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro and The Starlight Room lounge. With stunning views of downtown San Francisco from its 21st-floor perch, The Starlight Room has been a top nightlife destination for generations.
A stay at Hotel Diva places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7.5 Good
Based on 1,932 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.4
Good
7.6
Pros: Location is awesome and pets are allowed.
Mediocre
2.2
Excellent
10.0
Pros: It's small but nice. Bed is comfortable, modern furniture and style makes you feel good.
Excellent
8.5
Pros: Very Centric. Great Location. Staff was incredibly helpful since we found hotel after a bad experience.
Details
Reviews
Overall 7.5 Good
Based on 1,932 reviews
Location
9.1
Service
9.0
WiFi
8.0
Room
5.9
Value for money
5.1
Amenities
3.5
Breakfast
2.7
Location
9.1
Service
8.9
Room
5.3
Value for money
5.3
Comfort
4.7
Location
9.1
Service
9.0
Cleanliness
7.1
Vibe
5.6
Room
5.2
Value for money
4.8
Amenities
3.6
Location
9.0
Service
9.0
Cleanliness
6.8
Vibe
5.5
Value for money
5.3
Room
5.2
Comfort
5.1
Location
9.2
Service
8.8
Cleanliness
6.3
Comfort
5.3
Room
5.2
Amenities
3.7
7.4 Good
Pros:
Cons: The noise at night, couldn't sleep. The water pressure was non existent.
7.6 Good
Pros: Location is awesome and pets are allowed.
Cons: Service is OK and spaces are really small. A little bit noisy.
2.2 Mediocre
Pros:
Cons: Hallways are too narrow, rooms are too small and you can't tell which door is for the bathroom or the closet once in the room, the bathroom is ridiculously small in their standard king room (closet might be bigger) - not worth what you pay for, and both elevators were down so it was a major inconvenience having to go up and down 7 floors. Thank goodness no one I was with was in a wheel chair. When 1 of the 2 elevators began working again, we still didn't trust it because of how small and noisy it was the one time we were able to use it. There is no parking- you have to hope you get lucky finding street parking - or try to find parking in the obnoxious parking structure around the corner, and by that time you might at well pay $50 for valet for the convenience of it. Overall, not a place I would recommend or stay at again.
10.0 Excellent
Pros: It's small but nice. Bed is comfortable, modern furniture and style makes you feel good.
Cons: Small issue with idly placed wet bar sink in the suite, could have had an electrical outlet in this area. Also would be nice if they had more power outlets near the bed where you could plug your phone in.
8.5 Excellent
Pros: Very Centric. Great Location. Staff was incredibly helpful since we found hotel after a bad experience.
Cons: Rooms are kind of small, but you go to San Francisco to spend time outside not inside the room so I guess it's ok.
A stay at Hotel Diva places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
Overall 7.3 Good
Based on 2,492 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
OK
5.1
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
OK
4.8
Excellent
10.0
Pros: Location
Good
7.4
Pros: great location. great price.
Excellent
9.1
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
OK
4.8
Pros: Close to Union Square, tons of great shops and restaurants.
Excellent
8.2
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
Excellent
8.0
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Excellent
8.0
Pros: Location, staff great.
OK
4.0
Pros: Location
OK
5.1
Good
7.1
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Details
Reviews
Overall 7.3 Good
Based on 2,492 reviews
Location
9.2
Service
7.5
Cleanliness
5.4
Food
5.4
WiFi
5.4
Vibe
5.2
Room
5.2
Bar and Beverages
4.1
Value for money
3.9
Wellness Area
3.8
Breakfast
3.7
Comfort
3.6
Amenities
3.2
Location
9.2
Service
7.8
Cleanliness
5.5
Room
5.1
Food
4.9
Vibe
4.3
Value for money
4.0
Comfort
3.7
Amenities
3.2
Location
9.2
Service
7.3
Cleanliness
5.2
Vibe
4.8
Room
4.4
Value for money
4.0
Comfort
3.8
Amenities
3.4
Location
8.9
Service
7.4
Room
4.7
Vibe
4.7
Value for money
4.1
Comfort
3.8
Amenities
3.3
Service
7.6
Room
4.4
5.1 OK
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
Cons:
4.8 OK
Pros:
Cons: There were young teenage boys partying in the room next to mine until 3am, so I was unable to sleep until 3am. I called the front desk to complain around 11pm but the problem was not fixed. I would expect a hotel at this price point to have better sound proofing or better management.
10.0 Excellent
Pros: Location
Cons:
7.4 Good
Pros: great location. great price.
Cons: key cards kept becoming non-functional
9.1 Excellent
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
Cons: The only issue was that the a/c unit seemed a little undersized, but just barely for the time we were there. We didn't need it the second night.
For any facilities guys reading this... The air flow from the unit seems to be restricted quite a bit from the cover that "protects" the unit inside the room. Based on the design its probably loosing up to 50% of its air flow. You might consider cutting out the area in front of the vents. Yeah, I know, I'm a mechanical nerd, but we had a nice stay. 8-)
4.8 OK
Pros: Close to Union Square, tons of great shops and restaurants.
Cons: HIDDEN FEES! Parking is $75/day ($36/day just down the street), they tried to charge me all kinds of "convience fees" at check out with out telling me. If you pay on here, make sure to check your credit card.
Our room was on the Powell Street and the windows did not block out any sounds. Car horns, yelling, music, etc. all night. The "curtains" did not close, and the wooden blinds let in plenty of light.
8.2 Excellent
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
Cons: At the time of our stay the hotel lobby and restaurant were under renovation.
8.0 Excellent
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Cons:
8.0 Excellent
Pros: Location, staff great.
Cons: Upon check-out, got stuck with an additional $38 surcharge never mentioned at booking or check-in, stayed here before and never charged, probably won't return now.
4.0 OK
Pros: Location
Cons: Room was super tiny & bathrooms were totally tiny
5.1 OK
Pros:
Cons: They didnt have my reservation when I already paid. They weren't apologetic. They didnt refund me.
7.1 Good
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Cons: Valet is EXCRUCIATINGLY slow. We waited over 40 minutes to get our car. Apparently the bell boy is the valet too.
We found our newly renovated room had a shower that didn't drain. When we called, we were told they would have to move us because the was no maintenance guy on site. Moved to a different room; no view but working shower.
The next morning at check out we found out someone was in our room late (past 11pm) working on the shower. Not great for the in-laws who were stuck in the room next to our old room. Paper thin walls. Very disturbing.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
With a stay at Hotel Whitcomb, you'll be centrally located in San Francisco, steps from Orpheum Theater and San Francisco Public Library. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in San Francisco? This hotel has 6,300 square feet (1 square meters) of space consisting of conference space and meeting rooms.
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Overall 6.4 Good
Based on 5,280 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
2.2
Mediocre
3.7
Good
7.7
Pros: Well restored historic building. Room was clean with nice touches of quality. Friendly service
OK
5.1
Pros: Staff was friendly and room was clean on the one day I three they actually cleaned it.
Good
6.0
Pros: Staff, cleanliness, location
Excellent
8.8
Pros: Friendly staff
Excellent
8.0
Pros: Interesting architecture. The internal restaurant was able to serve a really nice dinner and service was first rate!
Good
6.0
Pros: I liked that it was simple and clean.
Mediocre
2.0
Pros: Nothing, I can't even say location because anywhere in SF is easily accessible via taxi.
OK
4.0
Pros: It was a room with a bed
Mediocre
3.7
Pros: The location is close to restaurants and the mall. Some bathrooms in the rooms were recently renovated.
OK
4.0
Pros: Almost nothing. The lobby was pretty I guess. A few members of the staff made it bearable.
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Details
Reviews
Overall 6.4 Good
Based on 5,280 reviews
Location
7.5
Service
6.7
Bar and Beverages
5.7
Value for money
5.5
Vibe
5.1
Cleanliness
5.0
Amenities
4.6
Room
4.2
WiFi
3.8
Comfort
3.4
Breakfast
3.1
Wellness Area
2.4
Location
7.4
Service
6.8
Value for money
5.6
Cleanliness
5.2
Vibe
4.7
Amenities
4.6
Room
3.9
Breakfast
3.2
Comfort
2.8
WiFi
2.6
Location
7.7
Service
6.8
Cleanliness
4.8
Vibe
4.5
Amenities
4.4
Room
4.3
Comfort
3.6
Breakfast
3.4
Location
7.1
Service
6.4
Value for money
5.5
Cleanliness
5.2
Amenities
4.4
Vibe
4.2
Room
3.6
Comfort
3.2
WiFi
2.0
Location
7.5
Vibe
4.5
Room
3.8
Comfort
3.8
2.2 Mediocre
Pros:
Cons: No wifi. Gave us a single instead of a double room. Very limited TV channels. Loud...very very loud. Extremely thin walls. I heard the ppl down the hall sneeze as if they were in my room. Staff wasn't very accommodating. Slow and small elevators. Overall, I would never stay here again.
3.7 Mediocre
Pros:
Cons: Booked through priceline, and received a handicapped room
7.7 Good
Pros: Well restored historic building. Room was clean with nice touches of quality. Friendly service
Cons: Registration desk/area decor a bit drab and depressing.
5.1 OK
Pros: Staff was friendly and room was clean on the one day I three they actually cleaned it.
Cons: Was in the ghetto surrounded by hopeless people with knives who threatened to stab us.
6.0 Good
Pros: Staff, cleanliness, location
Cons: The heater was insufficient.
8.8 Excellent
Pros: Friendly staff
Cons: Furniture and carpets a bit worn
8.0 Excellent
Pros: Interesting architecture. The internal restaurant was able to serve a really nice dinner and service was first rate!
Cons: Be aware this part of market is at the "edge" of the nicer part of market street.
6.0 Good
Pros: I liked that it was simple and clean.
Cons: No sound proofing. So if you're next to neighbors who are just a bit louder than normal, you would hear them. The place looks out dated. There is no room service. Reception wasn't very approachable. Not very friendly.
2.0 Mediocre
Pros: Nothing, I can't even say location because anywhere in SF is easily accessible via taxi.
Cons: Dirty room, beds you can feel the springs in, poor customer service. Just because a hotel reports its a historic hotel does not mean room remains outdated and uncomfortable.
4.0 OK
Pros: It was a room with a bed
Cons: No coffee, no water, dark room, noisy hallway, expensive
3.7 Mediocre
Pros: The location is close to restaurants and the mall. Some bathrooms in the rooms were recently renovated.
Cons: The bathrooms were small and not very clean. The sheets on one of the beds had blood stains on them. It look a long time to get maid service. The lighting fixtures were dusty. Rooms are overdue for an upgrade. The location is not in the best area of town. There were a lot of homeless people hanging around the hotel.
4.0 OK
Pros: Almost nothing. The lobby was pretty I guess. A few members of the staff made it bearable.
Cons: Incredibly rude manager and staff. Had an issue at check in and was met with aggression and condescension. There is literally nothing that makes this hotel stand out. Also watch out for this Kayak contract, you can end up with no room and no refund if you're not careful. Would not recommend, probably won't be booking through this service for a hotel again.
With a stay at Hotel Whitcomb, you'll be centrally located in San Francisco, steps from Orpheum Theater and San Francisco Public Library. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in San Francisco? This hotel has 6,300 square feet (1 square meters) of space consisting of conference space and meeting rooms.
A stay at Embassy Hotel places you in the heart of San Francisco, within a 10-minute walk of Asian Art Museum of San Francisco and Louise Davies Symphony Hall. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 5.7 OK
Based on 767 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: We were sight seeing and Bill gave us excellent advise on how to see the city. We had a late flight out of town and we were able to travel around town until early evening and they kept our luggage and arranged for our transportation to the airport.
Excellent
8.0
Pros: The hotel is centrally located near everything. The staff is nice and the facility is kept clean.
Good
7.4
Pros: Walking distance to Symphony and Opera halls as well as the civic center. Staff were very friendly and helpful. Good value. Clean.
Good
6.5
Pros: Good location, good price.
Mediocre
3.7
Pros: They staff was courteous at all times. The windows opened fully and let in a fantastic breeze. The beds were comfy and had blankets with enough heft to be soothing. The extra pillows where easy to find. The bed, nightstand, desk, dresser were beautiful, authentic, intact, and matched vintage pieces that I would have taken home with me and been very proud to display in a guest room. It had a very vintage feel that harkened to old fashioned glamor.
Mediocre
2.0
Pros: Nothing
Mediocre
2.0
Pros: The lobby was tastefully decorated
OK
5.1
Pros: Cheap, in downtown, gated lot for parking
Mediocre
2.8
Pros: The Art Decorated rooms were pretty and esthetically pleasing to the artistic eye, but that's it.
Mediocre
2.8
OK
4.8
OK
5.4
Pros: I liked the location for travel purposes, however the tv in our room did not work. Took a little complaining before we were relocated.
Details
Reviews
Overall 5.7 OK
Based on 767 reviews
WiFi
9.3
Location
6.4
Service
6.2
Value for money
4.6
Room
3.8
Comfort
3.6
Cleanliness
3.6
Vibe
3.4
Breakfast
2.5
Service
6.7
Location
6.5
Comfort
3.9
Room
3.6
Amenities
3.4
Vibe
3.0
Service
6.1
Cleanliness
3.6
Vibe
3.0
Room
2.9
Service
5.9
10.0 Excellent
Pros: We were sight seeing and Bill gave us excellent advise on how to see the city. We had a late flight out of town and we were able to travel around town until early evening and they kept our luggage and arranged for our transportation to the airport.
Cons:
8.0 Excellent
Pros: The hotel is centrally located near everything. The staff is nice and the facility is kept clean.
Cons: No AC; and, we had to sleep with the windows open. While sleeping with the windows open is not bad, we had to put up with the noisy city life.
7.4 Good
Pros: Walking distance to Symphony and Opera halls as well as the civic center. Staff were very friendly and helpful. Good value. Clean.
Cons: It is not in a bad neighborhood but very near a bad neighborhood.
6.5 Good
Pros: Good location, good price.
Cons: Bare bones. You get a room and a bathroom and that's about it. I usually see a room as a place to sleep, so it didn't bother me too much, but I could see how other people might be unhappy. No AC, no coffee machine, small room, old building, old plumbing.
3.7 Mediocre
Pros: They staff was courteous at all times. The windows opened fully and let in a fantastic breeze. The beds were comfy and had blankets with enough heft to be soothing. The extra pillows where easy to find. The bed, nightstand, desk, dresser were beautiful, authentic, intact, and matched vintage pieces that I would have taken home with me and been very proud to display in a guest room. It had a very vintage feel that harkened to old fashioned glamor.
Cons: We got our room key and went to our room to find it still being cleaned. Our reservation was for 3, but only had 2 sets of towels. The shower curtain didn't contain water. The windows didn't have screens. The bedside lamp lacked an outlet, but looked nice on the table. We had to leave early, apparently our walking (quietly, we aren't totally inconsiderate) was too much for the room below us, and she knocked on our door to tell us as much. The steam radiator was less than 6 inches from the head of the bed, it was on full blast, there were no instructions for use anywhere. The space between the edge of the bed and the desk wasn't enough to pass between without turning sideways. The area of town is sketchy at best, but that's my fault for not researching fullly. The was no parking. After paying valet, trying to access the building from the parking lot to get our things was 1) completely un assisted, no bellhop, no trolley, but that also means I didn't have to tip. 2) required walking through the bowels of the building through a contorted, narrow hallway, past the bins, across a lose grate down a sandbagged path into a gated valet lot. They did try to at least disguise the bins with some wonderful displays of jades and succulents that are obviously well tended and treasured by someone. Nothing was intolerable, there's very little the hotel can do about the downtown noise and hustle or the surrounding environment. I might stay there by myself for a thrifty weekend get away if I had plans to only need a place to lay my head, but I wouldn't bring my daughter back there again. Ever.
2.0 Mediocre
Pros: Nothing
Cons: I burnt my leg taking a shower. I was cold. There was no central heating so I took a hot shower. The hotel said hey would refund me one night stay and have not done so. I spoke to bill and Mary and nothing. I'm very upset
2.0 Mediocre
Pros: The lobby was tastefully decorated
Cons: The room has a musky wet dog smell. The source: visable mold on walls and in bathroom. Complained to front desk and was informed 'no refunds' and only other available room was with a TWIN size bed. What hotel has a twin size bed?! Tried that room, same smell but not as strong. Suspicious, I checked around bed and found evidence of bed bugs. Thankfully we had not unpacked. Informed front desk about these health hazards and ended up going to another hotel. I paid two hotels for the same nights stay. Disgusted by the lack of concern by Embassy hotel, especially no refund policy. I hope they use their scam money to decontaminate the hotel
5.1 OK
Pros: Cheap, in downtown, gated lot for parking
Cons: outskirts of rough neighborhood, my family was uncomfortable walking around at night. Staff seemed friendly or aloof, depending on who was there. Elevator works only when all doors on all floors are closed, so you might have to take stairs. $30 parking/night
2.8 Mediocre
Pros: The Art Decorated rooms were pretty and esthetically pleasing to the artistic eye, but that's it.
Cons: Pretty much everything else. Hotel advertises parking, a play structure for kids, air conditioning, a restaurant, and bar and lounge.
Let's start with the play structure. Is it on the same block? Yes. Is it theirs? No. Is it nice? No. Is it una neighborhood you'd want to take your kids to play? Hell no!
Then there's the non existent air conditioning. Hotel doesn't have it. Bathrooms don't even have exhaust fans...
The restaurant? Not theirs either. It's just nearby. And don't get in late because it closes at ten. The bar and lounge is not theirs either. It's just next door. Although the as makes it seems like all of this is part of their hotel. All they have is a cafe open until 2pm.
The worst part is the parking. Add says they have parking. They don't. Here's the best part. They said, "There is a parking area connected to the back of our hotel. But it's not ours and we are not affiliated. It's $35 per night. You can pay that to us here. We have a video camera on it that I can see from OUR front desk. We can open the gate from here for you. And you can walk into the back of our hotel from the parking. Oh, you have an SUV? That will be $45 then for oversized parking." WHAT? ARE YOU KIDDING ME?! That sounds awfully affiliated for non-affiliated. Sure seems like you're charging people $30-45 for overnight parking and pretending its someone else. And it was full of SUVs. We rented three rooms for eight people totalling in the $700-800 range and you seriously wanted an extra$45 to park our damn car?
When we complained about all this, the staff was EXTREMELY rude. After a great deal of arguing, he told us the manager would be in in the morning and we could "take it up with him". Yeah, guess who "wasn't in" when we came down at 9:30? Save yourself a nightmare. DO NOT STAY HERE!!!
2.8 Mediocre
Pros:
Cons: the rooms didn't smell good. There was a lot of noise in the alley and in the next rooms.
4.8 OK
Pros:
Cons: Subway soda left in my room upon arrival.
5.4 OK
Pros: I liked the location for travel purposes, however the tv in our room did not work. Took a little complaining before we were relocated.
Cons:
A stay at Embassy Hotel places you in the heart of San Francisco, within a 10-minute walk of Asian Art Museum of San Francisco and Louise Davies Symphony Hall. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Situated halfway between bustling downtown San Francisco and the colorful Castro District, just 4 blocks from the Civic Center/City Hall area, we offer you the opportunity to stay right in the heart of the city - at a price you can afford. Hop onto the Market Street Antique Streetcar right in front of the hotel and travel to Union Square, Chinatown, Moscone Convention Center or the San Francisco Shopping Center. Or take a nearby bus to Fishermans Wharf, Golden Gate Park, and launch sites for Alcatraz excursions. From our hotel, the entire bay area is within your reach. All our rooms have special features such as high speed wireless internet access, convenient desk-level dataport and power supply for travelers with portable computers. All of our rooms feature in-room coffee, and hair dryers. No pets allowed. With a great location, great amenities, and great access to a variety of restaurants, lounges, hair salons, laundry facilities, and other services, at a great rate, the San Francisco Central Travelodge has something for everyone.
Overall 5.3 OK
Based on 3,186 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
2.0
Pros: It was decently priced. Literally the only positive thing about this place- except when all you’re paying for is a place to sleep and even that is impossible, the low price no longer feel low. I apparently paid to be kept up all night by the drug-fueled orgy next door, so, not at all a bargain.
Mediocre
3.7
Pros: Staff was kinda helpful after finally comin out to see the situation. UGh.
Mediocre
2.8
Mediocre
2.0
Pros: Absolutely NOTHING. From The moment I arrived to check in until the time I departed the next day there was absolutely nothing at all that was even resembling a shred of accountability, courtesy, or customer service.
OK
4.5
Mediocre
3.4
Pros: The location was good for exploring the mission district
Mediocre
2.8
Pros: The hotel is centrally located.
OK
4.2
Pros: Proximity to cable cars and trolley cars to go to Fishermans Wharf, was very good just steps away from hotel to catch the trolley cars.
Mediocre
2.5
Pros: Nothing.
Mediocre
3.4
Pros: It was really over priced for the an outdated room.
Mediocre
2.0
Pros: Location is great. A lot of walkable fun.
OK
4.2
Pros: I liked the location of this plus the fact that you had access to parking which is $15.00 per day.
Details
Reviews
Overall 5.3 OK
Based on 3,186 reviews
Location
6.4
WiFi
6.0
Value for money
5.7
Service
4.6
Room
4.5
Breakfast
4.3
Cleanliness
3.4
Location
6.8
Value for money
6.2
Breakfast
4.6
Service
4.5
Room
4.0
Comfort
3.5
Cleanliness
3.4
Vibe
2.1
Location
6.5
Value for money
5.8
Breakfast
5.0
Service
4.4
Room
4.0
Comfort
3.8
Cleanliness
3.5
Location
6.3
Value for money
6.1
Service
4.3
Room
4.1
Comfort
3.8
Cleanliness
3.6
Location
6.3
Value for money
5.9
Service
4.7
Room
4.2
Cleanliness
3.9
Comfort
3.7
2.0 Mediocre
Pros: It was decently priced. Literally the only positive thing about this place- except when all you’re paying for is a place to sleep and even that is impossible, the low price no longer feel low. I apparently paid to be kept up all night by the drug-fueled orgy next door, so, not at all a bargain.
Cons: It started with impossible parking. Not until I parked a block and a half away did I find out it was okay because they were charging for actual parking lot privileges. Then the front desk clerk made us feel like we’d ripped him off by reserving a room. Apparently our booking made him overbooked by one.
Somewhere between the front desk, stepping through people shooting up on the stairs, the urine stench in the walkways and whatever was going on next door I realized I have never stayed in a place this sketchy, and that included every hostel in 5 Central American countries I’ve traveled through.
Calling The front desk to complain at 1 am that there was so much yelling next door that I was afraid we were about to witness a crime was useless.
This place would have been better off as a dumpster fire. I can’t believe I actually had to pay to try to sleep here rather than being paid to put up with the place.
3.7 Mediocre
Pros: Staff was kinda helpful after finally comin out to see the situation. UGh.
Cons: Party people. DOORS have big cracks don't seal right. SLAMMED doors every 2 seconds. Bunch of white people calling each other niggah while drinking til 1am . Fighting which finally led to cops coming and shutting them up.
Girls showing up half naked and running in and out of rooms. Hearing people bang for 2-3mins all night long.never again. Plus 15.00 parking and not enough parking. Pay the extra money and stay at double tree in Sout San Francisco
2.8 Mediocre
Pros:
Cons: I didn't feel safe
First night people were knocking on my door all night
Why?
Most likely prostitutes or those high on meth
First day coming back to my room a meth head was outside Hiden as I was opening my door I was surprised by him as he said hey most likely hooking for more meth money
I highly don't recommend
2.0 Mediocre
Pros: Absolutely NOTHING. From The moment I arrived to check in until the time I departed the next day there was absolutely nothing at all that was even resembling a shred of accountability, courtesy, or customer service.
Cons: This hotel has a problem with a rampant infestation of bedbugs. After only having been in the room for a a couple of hours total I was bitten in several different spots on my body. In the process I managed to actually catch one of the insects and promptly bagged it up in a small, clear, unused garbage bag. I immediately tied the bag shut and took the specimen down to the front office to register a complaint and seek some sort of explanation or at least an apology. Instead I was met with resistance. And, finally they claimed that there wasn't anything that they were going to do about the situation. Having had my luggage in the room and wanting to return home that day I was left with the chore of having to re-wash all of my clothes and treat my small rolling suitcase by having it put away in a cold storage for the next three days. This was costly and time consuming. Not to mention infuriating. That the staff at this hotel is fully aware of the problem and does NOTHING to abate the issue is not just concerning it should quite simply be illegal. I would not recommend this hotel to anyone, for any reason. Anyone looking to spend a night in San Francisco will be better served to look elsewhere.
4.5 OK
Pros:
Cons: The room was tiny and right next to a construction site. The room was old and not maintained. The fridge was very noisy. The bedding was a blanket covered in a sheet rather than a duvet. Cheap but hit cheerful
3.4 Mediocre
Pros: The location was good for exploring the mission district
Cons: First night there was a crime scene in the parking lot. Police everywhere dusting for finger prints. Next the walls were paper thin so you can hear everything happening next door from fights to people getting it on. People also hung around til 5 am screaming and smoking outside the doors in the hall way. No quiet hours were enforced. And finally, we opened up our door to a prostitute who had the wrong door number. Would never stay again.
2.8 Mediocre
Pros: The hotel is centrally located.
Cons: The front desk attendant was rather rude. He did not believe I had paid for parking when I parked my car prior to check in that morning. Rather than going through their records he continoued to interrogate me. The bathroom was quite bad. The walls look like no one had cleaned them in quite a while. The next morning when we went to the breakfast area the attendant spoke very poorly to my husband for touching the microwave. Yelling at him “Can’t you read?” Apparently the breakfast area had been broken into, they had placed chairs and a sign around the counters to keep people from touching the counter. Rather than closing the breakfast room down until the police arrived they placed chairs. I am extremely disappointed with the service. I’d avoid this establishment completely.
4.2 OK
Pros: Proximity to cable cars and trolley cars to go to Fishermans Wharf, was very good just steps away from hotel to catch the trolley cars.
Cons: The front staff were very brisk with us, there were homeless people on the stairs outside of our hotel room, thankfully they were gone in the evening.
Had to pay $17 for parking at the hotel, and sign a waiver that all valuables would not be kept in the car... I assume due to the clientele of the people in the area.
2.5 Mediocre
Pros: Nothing.
Cons: Rude clerk. Dirty room. Loud music played half the night. Bad experience.
3.4 Mediocre
Pros: It was really over priced for the an outdated room.
Cons: The front desk clerk was really rude seem to be racist. It's really uncomfortable for a African American student. It's not a safe place. I stayed in room 230 House keeping did not change my sheets in the four days that I stayed. The microwave and the T.V. could not work at the same time. The t.v. had to be turned off in order to use the microwave. There was water damage in the bathroom. I was in a non smokers room but the room smelled like cigarettes.
2.0 Mediocre
Pros: Location is great. A lot of walkable fun.
Cons: The staff was rude. The AC didn't work and I brought it to their attention. They promised to not charge for the parking to make up for it, and then they charged me anyway. Just a super disappointing and overall bad experience. For the price you would think you were getting something at least half way decent.
4.2 OK
Pros: I liked the location of this plus the fact that you had access to parking which is $15.00 per day.
Cons: The cable for our TV didn't work, the TV wouldn't turn on at times, an employee had to come to my room to attempt to fix it and was in our room for a good 20 minutes, and the people in the hotels next door sound like they're right next to you. These walls must be very cheap, it's a very loud area so I don't recommend this area if you plan to get a good night sleep.
Situated halfway between bustling downtown San Francisco and the colorful Castro District, just 4 blocks from the Civic Center/City Hall area, we offer you the opportunity to stay right in the heart of the city - at a price you can afford. Hop onto the Market Street Antique Streetcar right in front of the hotel and travel to Union Square, Chinatown, Moscone Convention Center or the San Francisco Shopping Center. Or take a nearby bus to Fishermans Wharf, Golden Gate Park, and launch sites for Alcatraz excursions. From our hotel, the entire bay area is within your reach. All our rooms have special features such as high speed wireless internet access, convenient desk-level dataport and power supply for travelers with portable computers. All of our rooms feature in-room coffee, and hair dryers. No pets allowed. With a great location, great amenities, and great access to a variety of restaurants, lounges, hair salons, laundry facilities, and other services, at a great rate, the San Francisco Central Travelodge has something for everyone.
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