Best San Francisco hotels near Pioneer Monument
With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, within a 5-minute walk of Westfield San Francisco Centre and SHN Curran Theatre. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space.
Overall 8.8 Excellent
Based on 7,602 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: The design, very pretty hotel, relaxing.
Excellent
9.2
Pros: Extremely clean, spacious (especially for the city!), right in the middle of Union Square- this hotel was the perfect place to stay! Incredible amenities and helpful staff elevated our experience further. There’s an expansive fitness center, a big indoor pool/hot tub, an outdoor lounge and even a doggy terrace. Do yourself a favor and stay at Hotel Nikko! You won’t be disappointed.
Excellent
9.2
Excellent
10.0
Pros: Location, bed confort, new and clean Friendly staff
Okay
5.0
Pros: The bed
Excellent
10.0
Pros: Breakfast service was first class could not find fault at all. Staff were very attentive and helpful. I was actually in a wheelchair during our visit so this required some extra assistance from staff which seemed to be no problem. The location was very central for all amenities shops, cafes, Union SQ, and pickups. Terrific Indian cuisine' recommended by the Hotel Nikko is the 'Chaat' just around the corner. Fabulous Food.
Excellent
10.0
Pros: Great staff attitude Super comfy beds Lovely dog themes everywhere
Excellent
9.6
Pros: Fisherman's Wharf city's tourist area
Excellent
10.0
Pros: Great location and service. We received a early checkin and a room upgrade. Close to shopping, food and sights, will definitely be back!
Excellent
9.0
Pros: Excellent staff (front desk, housekeeping, and very kind and helpful concierge)
Excellent
9.6
Pros: Bed and pillows were extremely comfy. The bathroom was a lovely spacious room and it was nice not to feel cramped!
Good
6.7
Pros: Basic hotel. Situation is good, but too overpriced.
Details
Reviews
Overall 8.8 Excellent
Based on 7,602 reviews
Location
9.1
Vibe
9.0
Service
8.8
Cleanliness
8.6
Amenities
8.4
Room
8.3
Wellness
7.3
Comfort
7.3
Pool
7.3
WiFi
7.2
Breakfast
6.7
Bar
6.4
Value
3.8
Service
9.0
Location
8.8
Vibe
8.7
Cleanliness
8.6
Amenities
8.5
Comfort
8.2
Room
8.2
Pool
7.2
Breakfast
6.9
Bar
6.2
Value
2.8
Vibe
8.9
Amenities
8.7
Location
8.7
Service
8.5
Cleanliness
8.3
Room
8.3
Pool
7.4
Wellness
7.3
Breakfast
6.9
WiFi
5.1
Value
3.2
Location
9.3
Vibe
8.6
Cleanliness
8.5
Service
8.2
Room
7.7
Pool
7.2
Wellness
7.1
Breakfast
6.6
Value
3.7
Location
9.0
Vibe
8.9
Amenities
8.7
Cleanliness
8.6
Service
8.5
Room
8.4
Value
4.0
8.0 Excellent
Pros: The design, very pretty hotel, relaxing.
Cons: Expensive valet parking
9.2 Excellent
Pros: Extremely clean, spacious (especially for the city!), right in the middle of Union Square- this hotel was the perfect place to stay! Incredible amenities and helpful staff elevated our experience further. There’s an expansive fitness center, a big indoor pool/hot tub, an outdoor lounge and even a doggy terrace. Do yourself a favor and stay at Hotel Nikko! You won’t be disappointed.
Cons:
9.2 Excellent
Pros:
Cons: It was great very clean and staff kind and friendly
10.0 Excellent
Pros: Location, bed confort, new and clean Friendly staff
Cons:
5.0 Okay
Pros: The bed
Cons: The pill/mint my 8 month old found on the floor and about in his mouth.
10.0 Excellent
Pros: Breakfast service was first class could not find fault at all. Staff were very attentive and helpful. I was actually in a wheelchair during our visit so this required some extra assistance from staff which seemed to be no problem. The location was very central for all amenities shops, cafes, Union SQ, and pickups. Terrific Indian cuisine' recommended by the Hotel Nikko is the 'Chaat' just around the corner. Fabulous Food.
Cons: There was nothing that we could suggest for improvement a thoroughly enjoyable experience.
10.0 Excellent
Pros: Great staff attitude Super comfy beds Lovely dog themes everywhere
Cons:
9.6 Excellent
Pros: Fisherman's Wharf city's tourist area
Cons:
10.0 Excellent
Pros: Great location and service. We received a early checkin and a room upgrade. Close to shopping, food and sights, will definitely be back!
Cons: $65 a night parking seems a little excessive.
9.0 Excellent
Pros: Excellent staff (front desk, housekeeping, and very kind and helpful concierge)
Cons: Having to pay a $30 fee to check in early (when the room was clearly available) and a $25 fee to use the fitness room and pool.
9.6 Excellent
Pros: Bed and pillows were extremely comfy. The bathroom was a lovely spacious room and it was nice not to feel cramped!
Cons:
6.7 Good
Pros: Basic hotel. Situation is good, but too overpriced.
Cons:
With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, within a 5-minute walk of Westfield San Francisco Centre and SHN Curran Theatre. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space.
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.7 Excellent
Based on 3,834 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.3
Pros: Perfect location, staff very friendly and helpful
Excellent
8.3
Pros: Great location close to public transport. We thought the free fruit and cookies in the lobby was great. The rooms were comfortable and well soundproofed from the noise outside.
Mediocre
2.0
Pros: Nothing
Excellent
10.0
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Excellent
8.8
Pros: GREAT location. Easy transport links. Helpful front desk. Nice bathroom toiletries. Comfy bed / pillows (with a pillow menu). Good wifi strength. Water and biscuits in reception.
Excellent
10.0
Pros: Central location pleasant staff
Excellent
8.5
Pros: This is a nice older style hotel and the rooms are cute and well appointed. The best thing though is the location, which is perfect for exploring San Francisco. They offer free coffee and biscuits in the lobby, which is a nice touch.
Excellent
9.2
Pros: Excellent location, Very comfortable beds and selection of pillows, Staff were helpful and efficient. Elevators were speedy although not overly large. Over bed ceiling fan was a great treat.
Excellent
10.0
Pros: Its an old styled hotel with the typical charm of yester years fabulous service with a smile. The location is perfect.
Good
7.5
Pros: Everything else! Location is perfect, staff were welcoming and helpful, room amenities were all good other than being too warm.
Excellent
10.0
Pros: Excellent location! Coffee and cookies in the lobby. Lovely friendly staff. Very chilled
Excellent
9.6
Pros: Loved the location. Close to many shops and amenities. The staff were very friendly and accommodating. They checked us in 2 hours early when we arrived.
Details
Reviews
Overall 8.7 Excellent
Based on 3,834 reviews
Location
9.7
Service
9.3
Food
9.3
Cleanliness
9.1
Value
7.9
WiFi
7.0
Breakfast
6.9
Room
6.7
Comfort
4.3
Cleanliness
9.5
Location
9.5
Food
9.4
Service
9.2
Room
7.3
Breakfast
7.3
Location
9.9
Service
9.7
Cleanliness
9.5
Food
9.5
Breakfast
6.7
Room
6.3
Comfort
3.7
Location
9.7
Food
9.4
Cleanliness
9.3
Service
9.2
Room
6.8
Comfort
5.0
Location
9.8
Service
9.3
Value
8.1
Room
6.4
Comfort
4.2
8.3 Excellent
Pros: Perfect location, staff very friendly and helpful
Cons: Bathroom of the queen room is too small
8.3 Excellent
Pros: Great location close to public transport. We thought the free fruit and cookies in the lobby was great. The rooms were comfortable and well soundproofed from the noise outside.
Cons: The rooms were a bit dated and quite small.
2.0 Mediocre
Pros: Nothing
Cons: Did not live up to my expectation. Noisy, way too much marijuana smell everywhere outside. Will never stay again and will not recommend to anyone.
10.0 Excellent
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Cons: Tight bathroom
8.8 Excellent
Pros: GREAT location. Easy transport links. Helpful front desk. Nice bathroom toiletries. Comfy bed / pillows (with a pillow menu). Good wifi strength. Water and biscuits in reception.
Cons: The room wasn't very large (1407). Limited space to store luggage. The room was quite warm. I could hear work being done either in the room above or next door. No tea / coffee making. Homeless injecting round the corner. TV batteries were running out. Dim bedroom lighting.
10.0 Excellent
Pros: Central location pleasant staff
Cons: Nothing
8.5 Excellent
Pros: This is a nice older style hotel and the rooms are cute and well appointed. The best thing though is the location, which is perfect for exploring San Francisco. They offer free coffee and biscuits in the lobby, which is a nice touch.
Cons: My only complaint was that my room got the afternoon sun and was really hot on the days I was there. However, it was good that I was able to open the windows and get fresh air.
9.2 Excellent
Pros: Excellent location, Very comfortable beds and selection of pillows, Staff were helpful and efficient. Elevators were speedy although not overly large. Over bed ceiling fan was a great treat.
Cons: No individual room climate control, not an issue but could be in hotter times.
10.0 Excellent
Pros: Its an old styled hotel with the typical charm of yester years fabulous service with a smile. The location is perfect.
Cons: Room.could have had aircon. Opening the window let the street noise in.
7.5 Good
Pros: Everything else! Location is perfect, staff were welcoming and helpful, room amenities were all good other than being too warm.
Cons: We knew the room didn't have airconditioning but thought we'd be ok with the fan and window open. However, despite the nights being very cool outside, the room didn't cool down and seemed very stuffy.
10.0 Excellent
Pros: Excellent location! Coffee and cookies in the lobby. Lovely friendly staff. Very chilled
Cons: Nothing
9.6 Excellent
Pros: Loved the location. Close to many shops and amenities. The staff were very friendly and accommodating. They checked us in 2 hours early when we arrived.
Cons: The size of the room was a little too small and we had no view at all.
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
The InterContinental® San Francisco hotel is a short walk to the Museum of Modern Art, Union Square's upscale shopping and dining and Moscone Center conventions. You can host refined events in stylish boardrooms and elegant ballrooms before a swim in the indoor pool. Delight in gourmet modern American cuisine in our chic Michelin one-starred Luce restaurant and relish crafted grappa cocktails in the sophisticated Bar 888.
Overall 8.7 Excellent
Based on 3,248 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: Views from parts of the hotel are amazing, location is fantastic, and everything you need is really great quality. The rooms were really clean, showers are quite nice, and the beds were very comfortable.
Excellent
8.8
Pros: Big clean room. Very comfy bed.
Excellent
9.2
Pros: Although hotel is undergoing renovations they've managed to keep the location comfortable and pleasant
Excellent
10.0
Pros: The person how check me in was so friendly and very helpful
Excellent
8.8
Pros: High view rooms are fabulous - spiffy decor - great beds -
Excellent
10.0
Pros: Great location and property. Booked for one night and upgraded to a corner view, which was incredible. Overall, an excellent experience.
Excellent
8.8
Pros: The staff were really polite friendly and helpful and finally relocated us to a beautiful room after putting us in 2 inadequate rooms.
Mediocre
2.5
Excellent
9.2
Pros: Everything
Excellent
10.0
Pros: Excellent hotel. Love it
Excellent
9.6
Pros: Nice hotel , clean clean and clean. Nice breakfast! Micheline restaurant at first floor! How amazing it is! Garage parking is $32/night. Convenient and safe! Pet friendly.
Excellent
9.6
Pros: Very good service. Staff pleasant helpful. Very clean spacious rooms.
Details
Reviews
Overall 8.7 Excellent
Based on 3,248 reviews
Location
8.8
Service
8.5
Room
8.2
Cleanliness
7.7
Wellness
7.4
Breakfast
7.2
Beach
7.1
WiFi
7.0
Bar
6.8
Pool
5.3
Value
3.7
Location
8.9
Service
8.1
Room
7.9
Cleanliness
7.7
Breakfast
7.2
Food
6.7
Pool
4.6
Value
2.9
Service
8.4
Location
8.4
Room
8.3
Cleanliness
7.8
Breakfast
7.3
Comfort
7.2
Wellness
7.2
Bar
6.3
Food
6.3
Pool
5.3
Value
3.8
Location
8.9
Service
7.8
Room
7.5
Cleanliness
7.2
Room
7.1
8.8 Excellent
Pros: Views from parts of the hotel are amazing, location is fantastic, and everything you need is really great quality. The rooms were really clean, showers are quite nice, and the beds were very comfortable.
Cons: There's nothing that really makes this place above-and-beyond what you would get anywhere else except the location and views from certain parts of the hotel. Any extra amenities are quite expensive (spa, restuarant, suites, room-service, etc.)
8.8 Excellent
Pros: Big clean room. Very comfy bed.
Cons: Not much. Gym was small, not much room/options for weights.
9.2 Excellent
Pros: Although hotel is undergoing renovations they've managed to keep the location comfortable and pleasant
Cons:
10.0 Excellent
Pros: The person how check me in was so friendly and very helpful
Cons:
8.8 Excellent
Pros: High view rooms are fabulous - spiffy decor - great beds -
Cons: Restaurant closed for renovation
10.0 Excellent
Pros: Great location and property. Booked for one night and upgraded to a corner view, which was incredible. Overall, an excellent experience.
Cons: Food was mediocre and pricy.
8.8 Excellent
Pros: The staff were really polite friendly and helpful and finally relocated us to a beautiful room after putting us in 2 inadequate rooms.
Cons: The air conditioning in our first room which included lounge access didn’t work. The staff relocated us to a totally inferior room which was smaller, had no view , was dusty and right next to the lifts and only 2lights worked. We complained and finally were relocated to a beautiful room which had all the facilities we paid for in the booking.
2.5 Mediocre
Pros:
Cons: The ly charged my cart aprox. 1700 USD with no reason. Overnight, at 3 am by „their system”. Nibody from the staff knew why. „System did it” . They promised at the receptiin to give my money back. Now, it has been over a week and I didn’t get a penny back! Guys be very careful and don’t give your credit card to this hotel!
9.2 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Excellent hotel. Love it
Cons: No
9.6 Excellent
Pros: Nice hotel , clean clean and clean. Nice breakfast! Micheline restaurant at first floor! How amazing it is! Garage parking is $32/night. Convenient and safe! Pet friendly.
Cons: Breakfast waiters can be more friendly. Pool can open Later.
9.6 Excellent
Pros: Very good service. Staff pleasant helpful. Very clean spacious rooms.
Cons: Ironing board and iron good be upgraded
The InterContinental® San Francisco hotel is a short walk to the Museum of Modern Art, Union Square's upscale shopping and dining and Moscone Center conventions. You can host refined events in stylish boardrooms and elegant ballrooms before a swim in the indoor pool. Delight in gourmet modern American cuisine in our chic Michelin one-starred Luce restaurant and relish crafted grappa cocktails in the sophisticated Bar 888.
Whether you are in town for business or leisure, San Francisco Marriott Marquis welcomes travelers to Northern California with exceptional service, spacious hotel rooms and suites and a prime downtown location. From our towering hotel, guests have easy access to numerous attractions, including Oracle Park, the Moscone Center and the sights of SoMa. Inside, you can relax and recharge in contemporary rooms and suites that enjoy impressive views of the city. Every room features plush bedding, Smart TVs, mini-refrigerators, ample workstations and Wi-Fi access. Suites offer separate living rooms, perfect for traveling families or impromptu work sessions. Indulge at our popular restaurants, including The View Lounge which boasts sweeping views of San Francisco. You also can take advantage of our soothing spa services and modern fitness center. Event planners have more than 133,000 square feet of space to consider. From boardrooms to exquisite ballrooms, our 65 venues can easily adapt to your needs.
Overall 8.6 Excellent
Based on 9,685 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Big rooms, location unbeatable. Helpful and friendly staff.
Excellent
9.2
Pros: Location, quality, great room and view. Would stay again
Excellent
8.3
Pros: Very central hotel with good rooms and view. Also Gym is very good. Bar at roof is a must see!
Good
7.0
Pros: Rooms were clean and modern
Excellent
10.0
Pros: Great location with accessibility to several modes of transportation. Beautiful hotel and friendly staff.
Excellent
9.6
Pros: Everything was great specially the location
Excellent
10.0
Pros: Best staff ever. Very friendly all around
Excellent
10.0
Excellent
10.0
Pros: it was a great experience the whole time the staff was very frendly and informative
Good
7.1
Pros: Great location but poor service and $80 per day parking a bit excessive even for San. Fran
Excellent
10.0
Excellent
10.0
Pros: The rooms, location, and hospitality were top notch!
Details
Reviews
Overall 8.6 Excellent
Based on 9,685 reviews
Wellness
9.2
Location
8.9
Room
8.2
Service
8.1
WiFi
6.9
Breakfast
6.1
Value
3.8
Wellness
9.2
Cleanliness
9.1
Location
8.8
Room
8.2
Service
8.0
Food
6.5
WiFi
5.9
Breakfast
5.3
Value
3.3
Wellness
9.2
Location
8.8
Room
8.2
Cleanliness
8.2
Comfort
7.2
Service
7.2
Breakfast
5.7
WiFi
5.4
Value
3.4
Location
8.8
Service
8.0
Amenities
6.9
Room
6.8
Vibe
6.4
Value
3.3
Location
9.0
Service
8.2
Room
7.7
Amenities
7.5
Vibe
6.6
Value
3.9
9.6 Excellent
Pros: Big rooms, location unbeatable. Helpful and friendly staff.
Cons: No pool anymore!
9.2 Excellent
Pros: Location, quality, great room and view. Would stay again
Cons:
8.3 Excellent
Pros: Very central hotel with good rooms and view. Also Gym is very good. Bar at roof is a must see!
Cons: Valet parking is 91$ a day... unbelieveable. Look for alternative. Also a pool would be very nice ...
7.0 Good
Pros: Rooms were clean and modern
Cons: Elevator system seemed a little confusing. No free wifi in rooms
10.0 Excellent
Pros: Great location with accessibility to several modes of transportation. Beautiful hotel and friendly staff.
Cons:
9.6 Excellent
Pros: Everything was great specially the location
Cons: Somethings the don’t offer unless you ask for it like the toothbrush and water
10.0 Excellent
Pros: Best staff ever. Very friendly all around
Cons: I love everything.
10.0 Excellent
Pros:
Cons: The view from the window wasn't as expected.
10.0 Excellent
Pros: it was a great experience the whole time the staff was very frendly and informative
Cons:
7.1 Good
Pros: Great location but poor service and $80 per day parking a bit excessive even for San. Fran
Cons: Requests ordered from room not received. Parking $80 per day bit excessive
10.0 Excellent
Pros:
Cons: No water available in the room or on the floor. Had to travel from the 26th floor to the 2nd floor for free water only to discover it was broken.
10.0 Excellent
Pros: The rooms, location, and hospitality were top notch!
Cons: Na
Whether you are in town for business or leisure, San Francisco Marriott Marquis welcomes travelers to Northern California with exceptional service, spacious hotel rooms and suites and a prime downtown location. From our towering hotel, guests have easy access to numerous attractions, including Oracle Park, the Moscone Center and the sights of SoMa. Inside, you can relax and recharge in contemporary rooms and suites that enjoy impressive views of the city. Every room features plush bedding, Smart TVs, mini-refrigerators, ample workstations and Wi-Fi access. Suites offer separate living rooms, perfect for traveling families or impromptu work sessions. Indulge at our popular restaurants, including The View Lounge which boasts sweeping views of San Francisco. You also can take advantage of our soothing spa services and modern fitness center. Event planners have more than 133,000 square feet of space to consider. From boardrooms to exquisite ballrooms, our 65 venues can easily adapt to your needs.
Unlock the extraordinary in every moment at Grand Hyatt San Francisco in Union Square. The AAA Four Diamond hotel offers magnificent views of the city skyline and San Francisco bay. Revel in modern guestrooms and suites that highlight residential style amenities and state-of-the-art technology.
Overall 8.6 Excellent
Based on 6,227 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great location! Beautiful city view.
Excellent
10.0
Pros: Location Smiling and helpful staff members
Good
7.9
Okay
4.6
Pros: location only
Okay
5.4
Pros: Bathroom is nice. I like the people at the concierge desk and the ones at the Starbucks bar ..at the lobby . People at the restaurant ( mezzanine floor ) were very rude.
Excellent
10.0
Pros: fabulous hotel......quiet place to stay in the middle of bustling San Francisco
Good
7.0
Pros: Newly refurbished rooms.
Good
7.1
Good
6.0
Pros: Location
Excellent
10.0
Okay
5.8
Pros: The city view from the 30th floor was great, although I needed to pay for it (upgrade) otherwise my room would've been on the 7th floor.
Excellent
9.6
Pros: Staff and cleanness
Details
Reviews
Overall 8.6 Excellent
Based on 6,227 reviews
Location
9.4
Service
8.3
WiFi
8.3
Room
7.4
Food
6.4
Comfort
5.6
Breakfast
5.1
Value
4.1
Location
9.2
Service
7.7
WiFi
7.2
Room
6.2
Food
6.2
Breakfast
5.4
Comfort
4.2
Value
3.8
Location
9.2
Cleanliness
8.4
Service
7.7
Room
7.6
Amenities
6.3
Food
5.7
Comfort
5.3
Breakfast
4.5
Value
3.6
Location
9.7
Service
8.0
WiFi
7.0
Room
6.8
Amenities
6.2
Vibe
6.1
Comfort
5.3
Value
4.2
Location
9.5
Cleanliness
8.0
Service
7.9
Room
7.0
10.0 Excellent
Pros: Great location! Beautiful city view.
Cons:
10.0 Excellent
Pros: Location Smiling and helpful staff members
Cons:
7.9 Good
Pros:
Cons: The rooms needed upgrade with its interiors.
4.6 Okay
Pros: location only
Cons: The staff attitude and dumbness they basically haven't a clue, This for an Asian is a 3* property it's not that clean and deffinately one I would never reccomend or stay in again Pity as location is excellent.
5.4 Okay
Pros: Bathroom is nice. I like the people at the concierge desk and the ones at the Starbucks bar ..at the lobby . People at the restaurant ( mezzanine floor ) were very rude.
Cons: People manager at restaurant and almost all staff at restaurant was not nice at all . They showed me I’m Latino . I thought the restaurant will have a pool. I didn’t like that the bill you showed me was not the bill I needed to pay . There is a FEE ‘destination fee ‘ ??? Why ??? They said at the hotel is because the hotel is a RESORT . No sauna , no swimming Pool . A resort ???
10.0 Excellent
Pros: fabulous hotel......quiet place to stay in the middle of bustling San Francisco
Cons: nothing
7.0 Good
Pros: Newly refurbished rooms.
Cons: The doors between rooms are acoustically transparent. The walls are also thin between rooms. I had to call security twice because of noisy neighbors. This seems to be such a recurring problem that the hotel provides earplugs next to the bed.
7.1 Good
Pros:
Cons: The fact that they sold out of our room first night and put us in a room with no view .them there was the key problem not working had to go down 3 times before we could finally get im with the bellman finally opening it ...they did give us a 100 dollars off the first night .really should of gave us the night free .the girl was awsome at checkout .i would go back and stay there ..checking in and checking out is the reason i would stay there again both women rhat checked us in and out were very nice and helpful it made a difference
6.0 Good
Pros: Location
Cons: Unfriendly staff, room not worth the price
10.0 Excellent
Pros:
Cons: I didn't like have to pay for a garage and then for taxis to go places.
5.8 Okay
Pros: The city view from the 30th floor was great, although I needed to pay for it (upgrade) otherwise my room would've been on the 7th floor.
Cons: On of the reasons why I chose this hotel was the view but had no idea that I need to pay extra to get the view. also if you pay 1200dollars for only 3 nights. shocking!!! the view upgrade cost 29usd+tax/night... so over all 1300USD for 3 nights is mind blowingly expensive. (a day before we stayed at intercontinental in LA on the 72nd floor for 200 dollars per night and the view was included!!! it was way cheaper and ultra modern) furthermore the furnishing of the room at Hyatt looked a bit dated. the sink in the bathroom was cracked and the housekeeping started to knock on the doors loudly from 7-7:30AM every day and they vacumed the floor outside with a really loud vacuum cleaner in the meanwhile.. not very polite or guest friendly.. the parking lot was not in the house. it was in the building across the street. no in and out driving possible.. so you need to pay every single time when you take your car out... next time I'd chose a different hotel. :/
9.6 Excellent
Pros: Staff and cleanness
Cons:
Unlock the extraordinary in every moment at Grand Hyatt San Francisco in Union Square. The AAA Four Diamond hotel offers magnificent views of the city skyline and San Francisco bay. Revel in modern guestrooms and suites that highlight residential style amenities and state-of-the-art technology.
Timeless yet modern, The Westin St. Francis San Francisco on Union Square has been offering guests a warm welcome and an enriching, restorative stay since opening on March 21, 1904. With its turn-of-the-20th-century European style, our hotel in downtown San Francisco blends the elegance of oak-paneled restaurants and the stately grandeur of the lobby with a $45 million reinvention of the Landmark Building guest rooms, ushering in a new chapter for this storied destination. At this standout among San Francisco hotels on Union Square, you can host events in venues and ballrooms where the finest big bands once played. Recharge in elegant rooms, many featuring chandeliers and marble bathrooms, with modern touches like Heavenly® Beds and Enseo Smart TV systems. As the only hotel on Union Square, SF, it is close to the Financial District and Moscone Convention Center, and with cable cars just outside our front doors, we are at the intersection of the glorious past and vibrant present of San Francisco.
Overall 8.6 Excellent
Based on 5,797 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: The historical surroundings of the hotel make it a really interesting place to stay . The location is ideal for exploring San Fran city . The cable car from pier 39 stops right outside the door of the hotel - it’s just like in the movies !
Excellent
10.0
Pros: Loved the hotel room
Good
7.5
Pros: Clean, central and safe
Excellent
9.2
Pros: Location
Excellent
10.0
Pros: The hotel is beautifully furnished and maintained. The staff was friendly and helpful and the service was prompt and efficient. Highly recommended!
Excellent
10.0
Pros: Friendly staff, clean, quiet and great location quick and easy to get around.
Excellent
9.2
Pros: Nice rooms Large, well-equipped gym with lots of possibilities Located right in the middle of Union Square
Excellent
9.2
Pros: Location, service and cleanliness
Excellent
10.0
Pros: My stay at The Westin St. Francis San Francisco on Union Square was enjoyable. I went to visit with my sister who was in town for a convention. The Westin Staff I interacted with were all extremely pleasant and helpful. Thank you all.
Good
7.1
Pros: Great location. Nice towels, toiletries.
Okay
5.4
Excellent
9.6
Pros: Building, stuff, location
Details
Reviews
Overall 8.6 Excellent
Based on 5,797 reviews
Location
9.3
Wellness
9.1
Service
7.8
Room
7.2
Cleanliness
6.7
Breakfast
6.5
Comfort
5.8
Food
5.6
WiFi
5.4
Value
4.4
Pool
0.0
Location
9.3
Service
8.4
Room
7.2
Amenities
7.0
Breakfast
6.7
Food
5.5
Value
4.6
WiFi
3.2
Location
9.2
Service
7.3
Room
6.7
Cleanliness
6.6
Comfort
5.1
Value
4.3
Location
9.4
Service
7.6
Amenities
7.0
Cleanliness
6.4
Breakfast
6.3
Room
5.9
Comfort
5.3
Value
4.5
Location
9.1
Service
8.0
Vibe
7.0
Amenities
6.9
Room
6.7
Comfort
6.2
Food
5.0
9.6 Excellent
Pros: The historical surroundings of the hotel make it a really interesting place to stay . The location is ideal for exploring San Fran city . The cable car from pier 39 stops right outside the door of the hotel - it’s just like in the movies !
Cons: Bathrobe and slippers not provided . No shower cap !
10.0 Excellent
Pros: Loved the hotel room
Cons: Bagels :( and no WiFi
7.5 Good
Pros: Clean, central and safe
Cons: The neighbourhood around the hotel is not good. One of the worst areas in SF. Convenient to street or cable car elsewhere, but at night I did not like walking around. I would advise people not to spend much time south of the hotel or near Market Street unless it’s daylight and necessary. We would have been happier in North Beach or near Fisherman’s Wharf and will stay there next time.
9.2 Excellent
Pros: Location
Cons: No help with luggage , my debit card was not accepted
10.0 Excellent
Pros: The hotel is beautifully furnished and maintained. The staff was friendly and helpful and the service was prompt and efficient. Highly recommended!
Cons: Valet parking was expensive but to be expected!
10.0 Excellent
Pros: Friendly staff, clean, quiet and great location quick and easy to get around.
Cons:
9.2 Excellent
Pros: Nice rooms Large, well-equipped gym with lots of possibilities Located right in the middle of Union Square
Cons: Nothing to complain about
9.2 Excellent
Pros: Location, service and cleanliness
Cons: Size of room
10.0 Excellent
Pros: My stay at The Westin St. Francis San Francisco on Union Square was enjoyable. I went to visit with my sister who was in town for a convention. The Westin Staff I interacted with were all extremely pleasant and helpful. Thank you all.
Cons: My only bad experience was that I require a different bed to sleep in without pain. But, The Westin is not to blame for an uncomfortable bed. No, my family had no problems. I might never find a hotel with what I require.
7.1 Good
Pros: Great location. Nice towels, toiletries.
Cons: Felt like we got a bait and switch. First room was huge and elegant. However, wifi was terrible. When we called about poor wifi they said they would move us to a similar room in a better location for wifi. However, the room was significantly smaller, ~2/3 the size of the previous room. It did have wifi reception.
5.4 Okay
Pros:
Cons: I did not get the room I paid for. I got way smaller room with the wrong view as they promised
9.6 Excellent
Pros: Building, stuff, location
Cons: Breakfast was expensive, not good area also.
Timeless yet modern, The Westin St. Francis San Francisco on Union Square has been offering guests a warm welcome and an enriching, restorative stay since opening on March 21, 1904. With its turn-of-the-20th-century European style, our hotel in downtown San Francisco blends the elegance of oak-paneled restaurants and the stately grandeur of the lobby with a $45 million reinvention of the Landmark Building guest rooms, ushering in a new chapter for this storied destination. At this standout among San Francisco hotels on Union Square, you can host events in venues and ballrooms where the finest big bands once played. Recharge in elegant rooms, many featuring chandeliers and marble bathrooms, with modern touches like Heavenly® Beds and Enseo Smart TV systems. As the only hotel on Union Square, SF, it is close to the Financial District and Moscone Convention Center, and with cable cars just outside our front doors, we are at the intersection of the glorious past and vibrant present of San Francisco.
A stay at Axiom Hotel San Francisco places you in the heart of San Francisco, steps from Westfield San Francisco Centre and Powell and Market Cable Car Turnaround. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and a meeting room.
Overall 8.4 Excellent
Based on 2,985 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.3
Pros: Good location, although the proximity to the Tenderloin sector was a little distressing and it would have been positive if the hotel had highlighted this in advance. The staff on the front desk were very helpful and friendly, as were the room service staff.
Okay
5.8
Excellent
10.0
Excellent
9.2
Pros: The entire atmosphere at Axiom is uplifting - rooms are spacious (for SF), beds are comfy and amenities top notch.
Excellent
8.8
Excellent
8.3
Pros: Beautiful, big bathroom; nice, compact room, friendly and energetic reception
Excellent
9.6
Good
6.7
Pros: There was breakfast ? where ? The bathroom was a good size, clean and modern fixtures, nice.
Good
7.0
Pros: Friendliness of staff
Excellent
10.0
Pros: Bed was very comfortable. Room could’ve been a bit cooler. A ceiling fan might have helped with the air conditioning. Oh and very important the stairwell is not very well lit which could cause an accident in the future!
Excellent
9.0
Pros: Excellent design on interior spaces
Okay
5.4
Pros: The staff was nice st the front desk. The cafe- there was one middle aged Asian woman who was lovely. There were 3 other people there that were quite ineffective. 4 people in a smal space. 2 people giving excellent customer service would have been more than adequate
The cleaning staff was helpful and the room was clean.
The 1st floor was very drafty.
Details
Reviews
Overall 8.4 Excellent
Based on 2,985 reviews
Location
9.3
Vibe
9.0
Wellness
8.6
WiFi
8.5
Service
7.9
Room
7.1
Comfort
5.1
Breakfast
4.9
Value
4.7
Location
9.0
Vibe
8.9
Service
7.7
Room
6.9
Breakfast
5.2
Comfort
4.6
Value
4.3
Location
9.1
Vibe
8.7
Cleanliness
8.5
Service
7.4
Room
6.8
Comfort
5.2
Value
4.7
Location
9.4
Vibe
8.5
Service
7.4
Room
6.4
Comfort
5.0
Value
4.1
Location
9.4
Vibe
8.8
Cleanliness
8.7
Service
8.3
Room
7.0
Value
4.6
8.3 Excellent
Pros: Good location, although the proximity to the Tenderloin sector was a little distressing and it would have been positive if the hotel had highlighted this in advance. The staff on the front desk were very helpful and friendly, as were the room service staff.
Cons: The hotel was located adjacent to a main street (Powell) and tram terminal, which was noisy especially as the outside window would not fully close shut by 10cm.
5.8 Okay
Pros:
Cons: Too expensive for very small room
10.0 Excellent
Pros:
Cons: The sound from the street in the early evening had me nervous about my chances of getting sleep, with loud street musicians pretty much under the window, but luckily the noise died down towards night.
9.2 Excellent
Pros: The entire atmosphere at Axiom is uplifting - rooms are spacious (for SF), beds are comfy and amenities top notch.
Cons: It can get noisy around the common areas
8.8 Excellent
Pros:
Cons: Upon checking-in, the receptionist, a young oriental man with a x¡cre cut was un cooperative and lacking basic expected courtesy toward guests. Upon entering the assigned roos, we founs that the air conditiing was our of order and when reporting the problem to de the receptionist he said that the air conditioning was not working in any of the rooms which turned out to be a lie as the following morning we were given another room with a working air conditioning.
8.3 Excellent
Pros: Beautiful, big bathroom; nice, compact room, friendly and energetic reception
Cons: Room lights should be on a dimmer; bar should stay open later
9.6 Excellent
Pros:
Cons: quality of inroom food - don't order if you know good food.
6.7 Good
Pros: There was breakfast ? where ? The bathroom was a good size, clean and modern fixtures, nice.
Cons: There was very little space in the room. Inconvenient light switch no where near the bed and no side light near the bed
7.0 Good
Pros: Friendliness of staff
Cons: The location is a little bit creepy. Directly next to the hotel is a horrible neighboorhood. Room could be bigger and more luxurious for a 4 star hotel.
10.0 Excellent
Pros: Bed was very comfortable. Room could’ve been a bit cooler. A ceiling fan might have helped with the air conditioning. Oh and very important the stairwell is not very well lit which could cause an accident in the future!
Cons: Need to put lights in the stairwell! Also we did see a man wandering the halls who asked for money and may have come up the stairwell! It was around 4:30 PM.
9.0 Excellent
Pros: Excellent design on interior spaces
Cons:
5.4 Okay
Pros: The staff was nice st the front desk. The cafe- there was one middle aged Asian woman who was lovely. There were 3 other people there that were quite ineffective. 4 people in a smal space. 2 people giving excellent customer service would have been more than adequate
The cleaning staff was helpful and the room was clean.
The 1st floor was very drafty.
Cons: There was no bellman. The halls were depressing. It is very overpricedrepriced.
A stay at Axiom Hotel San Francisco places you in the heart of San Francisco, steps from Westfield San Francisco Centre and Powell and Market Cable Car Turnaround. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and a meeting room.
Located in San Francisco (Downtown San Francisco), Hotel Spero is within a 15-minute walk of Powell and Market Cable Car Turnaround and Asian Art Museum of San Francisco. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.3 Excellent
Based on 3,004 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8.8
Pros: Loved how clean and comfortable the rooms were!
Mediocre
2.0
Pros: It was clean bed was very comfortable
Excellent
8.8
Pros: The staff were great, very helpful
Okay
5.0
Pros: No coffee pot in room. Room & bath small
Excellent
10.0
Good
7.1
Pros: Great location close to union square Nice staff Good for couple of days
Excellent
8.0
Pros: Hotel was on the smaller side, boutique style so it was easy to get to our room. There is a restaurant right at the lobby level called Jaspers with great food and reasonable prices. Staff was friendly, very imformative and ready to help.
Excellent
10.0
Pros: Cleanliness, location
Good
7.5
Pros: The atmosphere. The place is good. I would recommend it to others
Good
6.3
Pros: The gym was large, adequately equipped, and clean. The main entry and lobby had a nice boutique hotel feel to it. The room was nicely decorated.
Good
7.1
Pros: Close to square to get to “hop on hop off bus”
Good
7.1
Pros: Rooms were gorgeous, but a bit small. We appreciated the gift bag given on arrival. Coffee in reception was nice.
Details
Reviews
Overall 8.3 Excellent
Based on 3,004 reviews
Location
8.8
WiFi
8.5
Vibe
8.4
Cleanliness
8.3
Service
8.1
Room
7.4
Amenities
7.3
Breakfast
5.6
Comfort
4.9
Location
8.8
Vibe
8.6
Cleanliness
8.0
Amenities
7.8
Service
7.6
Room
7.0
Food
6.6
Breakfast
5.8
Value
5.2
Comfort
4.5
Location
8.8
Cleanliness
8.5
Service
8.3
Food
7.4
Room
6.9
Comfort
4.5
Location
8.6
Cleanliness
7.8
Service
7.8
Room
6.7
Food
6.4
Comfort
5.6
8.8 Excellent
Pros: Loved how clean and comfortable the rooms were!
Cons: Location in the Tenderloin is a little sketchy.
2.0 Mediocre
Pros: It was clean bed was very comfortable
Cons: Location and parking are bad. Rooms are very very small.
8.8 Excellent
Pros: The staff were great, very helpful
Cons: No coffee pot in the room, communal coffee area in the lobby though
5.0 Okay
Pros: No coffee pot in room. Room & bath small
Cons: Small rooms
10.0 Excellent
Pros:
Cons: Lacks hotel parking
7.1 Good
Pros: Great location close to union square Nice staff Good for couple of days
Cons: ...
8.0 Excellent
Pros: Hotel was on the smaller side, boutique style so it was easy to get to our room. There is a restaurant right at the lobby level called Jaspers with great food and reasonable prices. Staff was friendly, very imformative and ready to help.
Cons: Roms were a little on the small side. No where to put your suitcase to unpack. Tried taking pictures out the window of the view but the windows were quite dirty. Also, location even though it is 2 blocks from Union Square there are many homeless around.
10.0 Excellent
Pros: Cleanliness, location
Cons: Needs a wine bar.
7.5 Good
Pros: The atmosphere. The place is good. I would recommend it to others
Cons: The light on the phone kept shining all night
6.3 Good
Pros: The gym was large, adequately equipped, and clean. The main entry and lobby had a nice boutique hotel feel to it. The room was nicely decorated.
Cons: Even by San Francisco standards, it was expensive for what it was. The hotel did very little to differentiate itself and make its guests feel special. The restaurant was anemic.
7.1 Good
Pros: Close to square to get to “hop on hop off bus”
Cons: Homeless everywhere
7.1 Good
Pros: Rooms were gorgeous, but a bit small. We appreciated the gift bag given on arrival. Coffee in reception was nice.
Cons: Felt it was expensive for what we got. For instance, there was no swimming pool and there was little social space in the hotel. We also felt the bar/restaurant provided by the adjacent place (Jasper’s) was not in keeping with the style of the hotel.
Located in San Francisco (Downtown San Francisco), Hotel Spero is within a 15-minute walk of Powell and Market Cable Car Turnaround and Asian Art Museum of San Francisco. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Located at Union Square, the Handlery offers travelers the perfect San Francisco experience. As a 4th generation family owned hotel, we create great experiences for our guests by offering comfortable rooms, a warm atmosphere and personal service. Ideally located in the heart of Union Square, the cable car stops at our corner and is within easy access to all main attractions
Overall 8.2 Excellent
Based on 4,522 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Fantastic location - next to union square. Very kind and helpful staff (big shout out for them). Fully renovated. Cozy rooms with all necessary accessories. Very good for families.
Good
7.5
Pros: Location, location, location!
Good
7.1
Pros: Quiet, clean and comfortable
Good
7.5
Pros: Breakfast, Lunch and Happy Hour were all good experiences
Excellent
10.0
Pros: Location super helpful staff
Excellent
8.8
Pros: Good location
Good
7.0
Pros: Felt safe in a not so safe area.
Excellent
9.2
Pros: Great location, spacious comfortable clean room
Excellent
9.2
Pros: Was given a pool-facing room but was not comfortable with the lack of privacy. My request for change of room to one with city view was immediately attended to by the staff. Was blown away by the spaciousness of the second room and the uber cool balcony - a rare feature for hotels in town I believe. Bed is super comfy and location couldn't be more perfect with everything you need literally around the block. All staff were friendly and super helpful. Would definitely recommend this hotel.
Excellent
9.0
Pros: Location was outstanding. Area itself is great with easy transit access to anywhere in SF. A comfortable room with nice ammenities... fridge, robes, coffee, morning paper.
Good
7.1
Pros: Convenient
Good
6.0
Pros: Location
Details
Reviews
Overall 8.2 Excellent
Based on 4,522 reviews
Location
9.3
Service
8.2
Cleanliness
8.0
Pool
7.1
Beach
7.1
WiFi
6.6
Room
6.5
Amenities
5.2
Comfort
5.0
Vibe
4.7
Value
4.4
Breakfast
3.7
Location
9.0
Cleanliness
8.1
Service
7.1
Pool
6.0
Room
6.0
WiFi
5.2
Amenities
5.0
Comfort
4.7
Breakfast
4.2
Value
4.2
Vibe
3.7
Location
9.7
Cleanliness
8.1
Service
8.1
Pool
7.3
Room
6.2
Comfort
5.4
WiFi
5.2
Amenities
5.0
Value
3.9
Vibe
3.5
Breakfast
3.4
Location
9.4
Service
8.3
Cleanliness
8.1
Room
5.6
Amenities
5.5
Value
4.7
Vibe
4.4
Comfort
4.1
Location
9.2
Service
7.7
Cleanliness
7.3
Room
5.6
Comfort
4.6
Amenities
4.2
Value
3.8
Vibe
3.4
9.6 Excellent
Pros: Fantastic location - next to union square. Very kind and helpful staff (big shout out for them). Fully renovated. Cozy rooms with all necessary accessories. Very good for families.
Cons:
7.5 Good
Pros: Location, location, location!
Cons: A tad outdated , if your room is in a certain part of the hotel you have to carry your bag up 20 steps before you get to an elevator. Small pool, not heated.
7.1 Good
Pros: Quiet, clean and comfortable
Cons:
7.5 Good
Pros: Breakfast, Lunch and Happy Hour were all good experiences
Cons: nothing - everything was as expected
10.0 Excellent
Pros: Location super helpful staff
Cons:
8.8 Excellent
Pros: Good location
Cons: Price is rocket high during exhibition.
7.0 Good
Pros: Felt safe in a not so safe area.
Cons: The internet was the worst and sooo slow, had to leave and use a Starbucks.
9.2 Excellent
Pros: Great location, spacious comfortable clean room
Cons:
9.2 Excellent
Pros: Was given a pool-facing room but was not comfortable with the lack of privacy. My request for change of room to one with city view was immediately attended to by the staff. Was blown away by the spaciousness of the second room and the uber cool balcony - a rare feature for hotels in town I believe. Bed is super comfy and location couldn't be more perfect with everything you need literally around the block. All staff were friendly and super helpful. Would definitely recommend this hotel.
Cons: Bottled water was not replenished the 2nd night of stay.
9.0 Excellent
Pros: Location was outstanding. Area itself is great with easy transit access to anywhere in SF. A comfortable room with nice ammenities... fridge, robes, coffee, morning paper.
Cons: For this level of hotel, it could use a bathroom update. And hallway noise was noticeable (mostly late night, weekend guests). There are several additional daily fees...Tourism District, Mascone Expansion,CA Tourism Assessment.
7.1 Good
Pros: Convenient
Cons: Pricing
6.0 Good
Pros: Location
Cons: Room size Air quality VIEW !!!
Located at Union Square, the Handlery offers travelers the perfect San Francisco experience. As a 4th generation family owned hotel, we create great experiences for our guests by offering comfortable rooms, a warm atmosphere and personal service. Ideally located in the heart of Union Square, the cable car stops at our corner and is within easy access to all main attractions
Take in the vibrant energy of this iconic Union Square hotel located in the heart of downtown San Francisco, just steps away from Chinatown and Nob Hill. Indulge in delectable dining, the finest shops in town and exceptional resort-style amenities.
Overall 8.1 Excellent
Based on 10,694 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: spacious lobby and location.
Good
7.1
Excellent
8.3
Pros: Our flight arrived early and we were lucky enough to be given an early check-in. Our room was slightly larger than most with a little sofa. It had a comfy king size bed. The bathroom was modern but clearly the designer hasn’t slept in the room as it had glass frosted doors and if someone used the bathroom in the middle of the night it floods the bedroom area with light. The bathroom was located straight off the bedroom area unlike most hotels where they tuck them round the corner. I felt it was lacking in any privacy which was a definite negative for me. Our room had an adjoining door and not sound proof at all. We could clearly hear every word the family next door were saying. Their toddler woke us at 6am banging on the door. We took this up with staff and were shifted without issues to a nicer room. The staff were very understanding and helpful. The hotel has lots of dining options depending on your budget.
Good
7.5
Pros: Location was close to everything you need to get around the city.
Excellent
10.0
Pros: Good location
Excellent
9.6
Pros: The vibe and Herb N’ Kitchen
Mediocre
2.5
Pros: Only thing good was the food your can grab from the store downstairs.
Excellent
10.0
Pros: Quick and friendly checkin, excellent facilities and room, great central location.
Excellent
10.0
Pros: Location was very good. Staff at reception very helpful and polite.
Excellent
10.0
Pros: The hotel was clean and staff was friendly. It was within walking distance to Union Square. The Cityscape lounge was great!
Good
6.7
Excellent
9.0
Pros: Views
Details
Reviews
Overall 8.1 Excellent
Based on 10,694 reviews
Bar
8.9
Wellness
8.8
Location
8.5
Room
7.1
Cleanliness
7.0
Service
7.0
Pool
6.6
Food
6.4
Vibe
6.1
Comfort
5.2
Breakfast
5.0
WiFi
4.8
Value
2.9
Wellness
9.0
Bar
9.0
Location
8.4
Service
7.5
Cleanliness
6.9
Food
6.4
Room
6.3
Pool
6.2
Vibe
5.1
Breakfast
4.7
Comfort
4.4
WiFi
3.0
Value
2.1
Location
8.1
Service
7.1
Room
6.6
Food
6.6
Cleanliness
6.5
Amenities
6.4
Pool
5.8
Vibe
5.7
Comfort
5.1
Breakfast
5.0
WiFi
3.2
Value
2.8
Location
8.7
Service
7.5
Cleanliness
7.4
Room
6.7
Food
6.6
Comfort
5.7
Vibe
5.4
Breakfast
5.2
Value
3.1
Location
8.9
Service
6.8
Cleanliness
6.6
Food
6.5
Room
6.4
Vibe
5.7
Comfort
5.3
Breakfast
4.5
Value
2.8
8.0 Excellent
Pros: spacious lobby and location.
Cons: Very tiny and cramped bathroom.
7.1 Good
Pros:
Cons: No room service
8.3 Excellent
Pros: Our flight arrived early and we were lucky enough to be given an early check-in. Our room was slightly larger than most with a little sofa. It had a comfy king size bed. The bathroom was modern but clearly the designer hasn’t slept in the room as it had glass frosted doors and if someone used the bathroom in the middle of the night it floods the bedroom area with light. The bathroom was located straight off the bedroom area unlike most hotels where they tuck them round the corner. I felt it was lacking in any privacy which was a definite negative for me. Our room had an adjoining door and not sound proof at all. We could clearly hear every word the family next door were saying. Their toddler woke us at 6am banging on the door. We took this up with staff and were shifted without issues to a nicer room. The staff were very understanding and helpful. The hotel has lots of dining options depending on your budget.
Cons: The hotels location is a little too far from the main tourist area and one street away it becomes very seedy with homeless people camping on the pavement. The pool area could do with some sprucing up and unfortunately it is in the shade in the afternoon so too cold to relax.
7.5 Good
Pros: Location was close to everything you need to get around the city.
Cons: The neighbourhood comes with a lot of sometimes aggressive homeless people in front of the hotel.
10.0 Excellent
Pros: Good location
Cons: Check it. Wrong rate applied. Overheld against credit card for deposit. Do not think holding money against credit card is a good idea. Will affect my choosing Hilton in the furture.
9.6 Excellent
Pros: The vibe and Herb N’ Kitchen
Cons: The front desk staff
2.5 Mediocre
Pros: Only thing good was the food your can grab from the store downstairs.
Cons: Customer Service at the front desk check in
10.0 Excellent
Pros: Quick and friendly checkin, excellent facilities and room, great central location.
Cons:
10.0 Excellent
Pros: Location was very good. Staff at reception very helpful and polite.
Cons: Very overpriced shop in hotel lobby.
10.0 Excellent
Pros: The hotel was clean and staff was friendly. It was within walking distance to Union Square. The Cityscape lounge was great!
Cons: Nothing
6.7 Good
Pros:
Cons: Was discriminated by the bar staff and not aloud to purchase a beverage.
9.0 Excellent
Pros: Views
Cons: Food. Wish too floor had full restaurant
Take in the vibrant energy of this iconic Union Square hotel located in the heart of downtown San Francisco, just steps away from Chinatown and Nob Hill. Indulge in delectable dining, the finest shops in town and exceptional resort-style amenities.
Enjoy Staying at San Francisco Hotel's Ideal Location Holiday Inn® San Francisco-Golden Gateway is a full-service conference hotel in downtown San Francisco centered between Nob Hill, Fisherman's Wharf, the Golden Gate Bridge and Pacific Heights, an oasis for corporate and leisure travelers offering the "True San Francisco Experience."Rising 26 stories with 496 guestrooms starting on the 6th floor, each offers outstanding city or bay views.On-site heated outdoor pool, 24-hour business center and fitness center, guest laundry, dry-cleaning services, R-O-H Bar and Restaurant including room service starting at 5pm. Over 100 restaurants within walking distance as well.Historic cable cars just steps from the hotel, providing easy access to Fisherman's Wharf, Union Square, Financial District and Chinatown. Attractions minutes from the hotel include Golden Gate Bridge, Alcatraz, beautiful Golden Gate Park, Moscone Convention Center and Yerba Buena Gardens. Depending on the season, you can also plan to take in a 49ers or Giants game at AT&T park. Our conference hotel features more than 18,000 sq ft of flexible meeting space including our two Ballrooms. We can accommodate groups and meetings from 10 to 450 people for business or social events. On-site audio/visual and conference services are available. Holiday Inn San Francisco-Golden Gateway looks forward to see you on your next visit to San Francisco!
Overall 8.1 Excellent
Based on 4,252 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.7
Excellent
8.3
Pros: The location and the cleanliness
Excellent
10.0
Pros: The staff was friendly and have great service with a smile.
Excellent
10.0
Pros: Views and location were great
Excellent
10.0
Pros: Clean rooms with beautiful view
Excellent
8.8
Pros: The king corner room was amazing ! Views were Beautiful floor was quiet. Employees were helpful and accommodating. Great Location, in the middle of everything.
Excellent
9.6
Pros: The front desk was amazing! Anthony helped out so much. He was wonderful! The room was comfortable and beautiful.
Okay
4.0
Pros: ...
Good
7.9
Pros: Rooms are spacious, clean and comfortable
Excellent
8.3
Pros: Lovely room with panoramic views Good location on Nob Hill SF Flexible late check out
Excellent
10.0
Pros: Good value for $ & friendly staff
Excellent
8.0
Pros: La chambre était très spacieuse, moderne et confortable. Nous étions au 23eme étage est la vue sur San Francisco est fantastique. Très bonne literie. Un petit déjeuné excellent. La réceptionniste a été très professionnel.
Details
Reviews
Overall 8.1 Excellent
Based on 4,252 reviews
WiFi
9.0
Location
8.4
Service
7.9
Room
7.9
Pool
7.5
Breakfast
6.7
Vibe
4.9
Value
4.7
Location
8.8
Service
8.7
Room
8.1
Breakfast
7.0
Pool
6.9
Value
5.2
Vibe
4.5
Location
8.1
Service
8.0
Room
7.4
Breakfast
7.2
Value
4.6
Vibe
3.6
Location
8.2
Cleanliness
8.1
Service
7.9
Room
7.0
Comfort
6.0
Value
4.6
Service
8.1
Room
7.5
6.7 Good
Pros:
Cons: There was a particular concierge who was not as helpful as the other
8.3 Excellent
Pros: The location and the cleanliness
Cons: The slow responses of the reception staff. I reported an issue with the air conditioning in my room and despite assurances it was never fixed. The rooms are quite dated and could do with refurbishment.
10.0 Excellent
Pros: The staff was friendly and have great service with a smile.
Cons: The price for coffee and food was very expensive. The last two stays I had as a member gave me food coupons for free breakfast.
10.0 Excellent
Pros: Views and location were great
Cons: Central to main attractions- safe neighborhood- wonderful views from my room
10.0 Excellent
Pros: Clean rooms with beautiful view
Cons:
8.8 Excellent
Pros: The king corner room was amazing ! Views were Beautiful floor was quiet. Employees were helpful and accommodating. Great Location, in the middle of everything.
Cons: We booked a King Corner Room to have a grand view of both the city and the Bay. When we checked in, they told us they overbooked and we couldn't have our room for the first night, very disappointing. They gave us a small credit but we would've preferred the room We paid for the entire 3 nights.
9.6 Excellent
Pros: The front desk was amazing! Anthony helped out so much. He was wonderful! The room was comfortable and beautiful.
Cons: The breakfast buffet could have been better.
4.0 Okay
Pros: ...
Cons: Over priced
7.9 Good
Pros: Rooms are spacious, clean and comfortable
Cons:
8.3 Excellent
Pros: Lovely room with panoramic views Good location on Nob Hill SF Flexible late check out
Cons: No tea bags provided - had to ask for them but got them ok
10.0 Excellent
Pros: Good value for $ & friendly staff
Cons: Nothing
8.0 Excellent
Pros: La chambre était très spacieuse, moderne et confortable. Nous étions au 23eme étage est la vue sur San Francisco est fantastique. Très bonne literie. Un petit déjeuné excellent. La réceptionniste a été très professionnel.
Cons: La machine à glaçon qui était près de notre chambre et qui fait beaucoup de bruit quand les personnes vont cherche des glaçons en plein milieu de la nuit. Le bruit des travaux extérieur, bien que l’hôtel n'y est pour rien.
Enjoy Staying at San Francisco Hotel's Ideal Location Holiday Inn® San Francisco-Golden Gateway is a full-service conference hotel in downtown San Francisco centered between Nob Hill, Fisherman's Wharf, the Golden Gate Bridge and Pacific Heights, an oasis for corporate and leisure travelers offering the "True San Francisco Experience."Rising 26 stories with 496 guestrooms starting on the 6th floor, each offers outstanding city or bay views.On-site heated outdoor pool, 24-hour business center and fitness center, guest laundry, dry-cleaning services, R-O-H Bar and Restaurant including room service starting at 5pm. Over 100 restaurants within walking distance as well.Historic cable cars just steps from the hotel, providing easy access to Fisherman's Wharf, Union Square, Financial District and Chinatown. Attractions minutes from the hotel include Golden Gate Bridge, Alcatraz, beautiful Golden Gate Park, Moscone Convention Center and Yerba Buena Gardens. Depending on the season, you can also plan to take in a 49ers or Giants game at AT&T park. Our conference hotel features more than 18,000 sq ft of flexible meeting space including our two Ballrooms. We can accommodate groups and meetings from 10 to 450 people for business or social events. On-site audio/visual and conference services are available. Holiday Inn San Francisco-Golden Gateway looks forward to see you on your next visit to San Francisco!
Hotel G is San Francisco. Located just steps from Union Squares best shopping and dining, this is home base for the quintessential modern San Francisco experience. With style to spare, Hotel G offers the perfect San Francisco getaway. Rub elbows with innovators, creators and others who value smart design in a location that is perfect for getting down to business and exploring the authentic San Francisco. We are not equipped with Bellman or luggage handling services. Too old school for G.
Overall 8.1 Excellent
Based on 1,537 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5.8
Pros: Location was great
Good
7.9
Excellent
10.0
Pros: Location
Okay
4.2
Pros: Location
Okay
4.2
Pros: Location
Excellent
10.0
Pros: Great location, very clean and modern with retro feel. Great sized room, comfortable bed bed good shower.
Excellent
10.0
Pros: Staff was very friendly and accommodating....and treated us very nicely
Good
6.7
Pros: Location and great bar next door
Excellent
9.1
Pros: Good location, near restaurants and stores. Valet service was good. Friendly staff. Comfrtoable bed, clean room.
Excellent
9.2
Pros: Good location.
Excellent
10.0
Pros: Very clean, nice design, good location
Excellent
9.2
Pros: Hotel G was in an excellent location, very central and easy to get around to all the major sightseeing attractions. The staff were all really friendly and helpful chatting to us about our day when we returned at night. We had two rooms (a great king and a greatest king) both were very large and spacious with adequate space in the bathroom. The rooms had everything you needed for a very comfortable stay. Very comfortable beds too !! We were in the 9th floor and didn’t experience any noise, definitely would stay again
Details
Reviews
Overall 8.1 Excellent
Based on 1,537 reviews
Location
9.2
Service
8.0
WiFi
7.8
Room
7.4
Value
6.6
Comfort
5.4
Amenities
4.7
Food
4.2
Breakfast
3.7
Location
9.1
Room
8.1
Service
7.5
Comfort
5.7
Amenities
5.0
Breakfast
4.2
Food
4.2
Location
8.8
Service
7.9
Cleanliness
7.4
Room
7.2
Value
6.6
Comfort
4.9
Amenities
3.8
Location
9.3
Service
7.6
Value
6.7
Room
6.6
Comfort
5.0
Amenities
4.4
Room
6.8
5.8 Okay
Pros: Location was great
Cons: Staff were inattentive and often busy talking amongst themselves. Adjoining rooms aren’t sound proof and you can hear every detail going on in the room next to you - even when they go to the bathroom.
7.9 Good
Pros:
Cons: Single use plastic units of shampoo/body wash! Any decent hotel should have switched to big dispensers in every bathroom by now... not ecological for a hotel with such a good vibe otherwise
10.0 Excellent
Pros: Location
Cons: Parking is too expensive
4.2 Okay
Pros: Location
Cons: Crusty colored stains on our comforter, sheets that didn’t fit the bed and were not up to hotel standards, and a staff that never said hello or looked up when we walked in. No water or coffee in the lobby. The hotel condition was poor in common areas. Not worth the money.
4.2 Okay
Pros: Location
Cons: Stained comforters, unfriendly staff, run down facilities.
10.0 Excellent
Pros: Great location, very clean and modern with retro feel. Great sized room, comfortable bed bed good shower.
Cons:
10.0 Excellent
Pros: Staff was very friendly and accommodating....and treated us very nicely
Cons:
6.7 Good
Pros: Location and great bar next door
Cons: Tiny beds, unreliable and weak wifi, indifferent staff, poor bedding comfort
9.1 Excellent
Pros: Good location, near restaurants and stores. Valet service was good. Friendly staff. Comfrtoable bed, clean room.
Cons: Valet service is a bit slow. And snacks in room were tempting to eat but were not free.
9.2 Excellent
Pros: Good location.
Cons: Prices in SF in general are a bit over the top.
10.0 Excellent
Pros: Very clean, nice design, good location
Cons: Little bit small room
9.2 Excellent
Pros: Hotel G was in an excellent location, very central and easy to get around to all the major sightseeing attractions. The staff were all really friendly and helpful chatting to us about our day when we returned at night. We had two rooms (a great king and a greatest king) both were very large and spacious with adequate space in the bathroom. The rooms had everything you needed for a very comfortable stay. Very comfortable beds too !! We were in the 9th floor and didn’t experience any noise, definitely would stay again
Cons: Tiny counter space in bathroom
Hotel G is San Francisco. Located just steps from Union Squares best shopping and dining, this is home base for the quintessential modern San Francisco experience. With style to spare, Hotel G offers the perfect San Francisco getaway. Rub elbows with innovators, creators and others who value smart design in a location that is perfect for getting down to business and exploring the authentic San Francisco. We are not equipped with Bellman or luggage handling services. Too old school for G.
Experience the cosmopolitan charm of San Francisco at Parc 55. Our location allows access to the city’s most vibrant neighborhoods, each with a distinct personality: Union Square, Mid-Market, Fisherman’s Wharf, North Beach, Chinatown, Japan Town, SOMA and the Mission. Parc 55 puts you in the heart of San Francisco's best shopping, dining, entertainment and more. As part of the Hilton family of hotels, we understand the importance of quality and consistency, and value the loyalty of our returning guests. Combining top-of-the-line amenities and facilities with a boutique heart, Parc 55 offers personal connections through thoughtful service and attention to detail.
Overall 8.0 Excellent
Based on 2,487 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The view was probably the best. Plus HBO on tv. Also a lot of food close by
Good
7.1
Pros: The view was amazing, they always provide clean towels
Okay
5.8
Excellent
10.0
Pros: The hotel is in a great are, close to everything in downtown San Francisco.
Mediocre
3.0
Pros: Location
Good
6.3
Pros: Staff were very friendly and accommodating with any requests. Lobby pleasant and modern. Gym facilities good. AC in room was good.
Excellent
9.6
Pros: The location is very central! Surely met our expectations!
Excellent
9.6
Pros: Excellent view, great location
Excellent
9.0
Pros: Location and good accomodation!
Good
7.1
Pros: Location and comfort was amazing.. staff was great enjoyed the bar on floor 46 amazing and tranquil xx
Excellent
9.2
Pros: Been here for a second time and it’s a very clean hotel with everything you need. Staff very pleasant and helpful. The water was off for a day and we received a nights free stay which was great.
Excellent
9.2
Pros: The location is great, and their exhibition of Alcatraz in the lobby.
Okay
5.7
Pros: Convenient location, clean room with a comfortable bed.
Good
7.7
Pros: We loved the 23rd floor and the view from our room. We could see the parade and crowds from above instead of joining in on the giants parade. We also felt the bed was very comfortable and the room was quiet with relatively little street noise.
Good
6.7
Pros: The staff at the Hotel was extremely helpful and accommodating. Especially your front desk reservation clerck and the bell desk.
Good
7.7
Pros: Good location and good nice hotel
Good
7.7
Pros: Its in a great location downtown.
Good
7.2
Pros: Great location, accommodation comfortable, staff helpful and professional
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Cons: $self.cons
Excellent
8.0
Pros: The staff were very friendly and helpful without being intrusive.Received a free upgrade to a suite without even asking which really made our trip! I have already recommended this hotel to colleagues!
Excellent
8.0
Pros: We only had a short stay - stopover of 2 days as we were on route to Canada. Close proximity to Union Square / Cable Car and city shopping and ofcourse the easy access from SFO Airport via the BART. $10 return trip each was a steel. Hotel staff excellent. Room was perfect - high floor with views and the bestest 2 x Queens - very very comfortable
Excellent
8.0
Pros: location was very good. people were very friendly
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Cons: $self.cons
Excellent
8.0
Pros: Good location, friendly staff
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Cons: $self.cons
Details
Reviews
Overall 8.0 Excellent
Based on 2,487 reviews
Cleanliness
8.3
Comfort
8.2
Location
8.8
Services
7.9
Staff
8.0
Value for money
6.9
10.0 Excellent
Pros: The view was probably the best. Plus HBO on tv. Also a lot of food close by
Cons: I felt bad for all the homeless people that live on the outside on the streets. It would be better if they had a pool besides the one across the street.
7.1 Good
Pros: The view was amazing, they always provide clean towels
Cons: The sheets were wet at times, with random hair on them the hotel is not too up to date. They do not have room service they charge so much for parking the vehicle there a night.
5.8 Okay
Pros:
Cons: My room was very noisy. Breakfast options. Bar closed too early.
10.0 Excellent
Pros: The hotel is in a great are, close to everything in downtown San Francisco.
Cons:
3.0 Mediocre
Pros: Location
Cons: Very drab and outdated. Carpet was ripped and dirty. The entire hotel smelled like smoke. Very old furniture and decor. Dirty windows.
6.3 Good
Pros: Staff were very friendly and accommodating with any requests. Lobby pleasant and modern. Gym facilities good. AC in room was good.
Cons: No water for hours in room due to water maintenance, dated rooms and bathroom. Bar area pleasant and inviting but area very cold and exposed to lobby. Shocked at the level of homelessness directly outside the door of hotel and the union square area.
9.6 Excellent
Pros: The location is very central! Surely met our expectations!
Cons: We’re still awaiting the USD 100/- security deposit to be reversed into our account!
9.6 Excellent
Pros: Excellent view, great location
Cons: WiFi in the room charged, in such as hotel, I expect free WiFi
9.0 Excellent
Pros: Location and good accomodation!
Cons: Not really
7.1 Good
Pros: Location and comfort was amazing.. staff was great enjoyed the bar on floor 46 amazing and tranquil xx
Cons: No dressing gowns a let down.
9.2 Excellent
Pros: Been here for a second time and it’s a very clean hotel with everything you need. Staff very pleasant and helpful. The water was off for a day and we received a nights free stay which was great.
Cons: Only downside is the amount of homeless people in this area due to it being beside the tenderloin district.
9.2 Excellent
Pros: The location is great, and their exhibition of Alcatraz in the lobby.
Cons: No room service(food).
5.7 Okay
Pros: Convenient location, clean room with a comfortable bed.
Cons:
7.7 Good
Pros: We loved the 23rd floor and the view from our room. We could see the parade and crowds from above instead of joining in on the giants parade. We also felt the bed was very comfortable and the room was quiet with relatively little street noise.
Cons: We were not happy with the additional 120.00 U.S. added to our bill. According to Booking.com, we were quoted 798.00 for the 4 nights. On our print out, it stated "total costs" 798.00. Nowhere did it state that there would be an additional 120 added. We would never use your website again.
6.7 Good
Pros: The staff at the Hotel was extremely helpful and accommodating. Especially your front desk reservation clerck and the bell desk.
Cons:
7.7 Good
Pros: Good location and good nice hotel
Cons:
7.7 Good
Pros: Its in a great location downtown.
Cons:
7.2 Good
Pros: Great location, accommodation comfortable, staff helpful and professional
8.0 Excellent
Pros: The staff were very friendly and helpful without being intrusive.Received a free upgrade to a suite without even asking which really made our trip! I have already recommended this hotel to colleagues!
Cons: No
8.0 Excellent
Pros: We only had a short stay - stopover of 2 days as we were on route to Canada. Close proximity to Union Square / Cable Car and city shopping and ofcourse the easy access from SFO Airport via the BART. $10 return trip each was a steel. Hotel staff excellent. Room was perfect - high floor with views and the bestest 2 x Queens - very very comfortable
Cons: Not a thing - was just perfect and I would stay again, actually I would go out of my way to stay there again
8.0 Excellent
Pros: location was very good. people were very friendly
8.0 Excellent
Pros: Good location, friendly staff
Experience the cosmopolitan charm of San Francisco at Parc 55. Our location allows access to the city’s most vibrant neighborhoods, each with a distinct personality: Union Square, Mid-Market, Fisherman’s Wharf, North Beach, Chinatown, Japan Town, SOMA and the Mission. Parc 55 puts you in the heart of San Francisco's best shopping, dining, entertainment and more. As part of the Hilton family of hotels, we understand the importance of quality and consistency, and value the loyalty of our returning guests. Combining top-of-the-line amenities and facilities with a boutique heart, Parc 55 offers personal connections through thoughtful service and attention to detail.
The Mosser is centrally located in San Francisco, a 4-minute walk from Powell and Market Cable Car Turnaround and 5 minutes by foot from Moscone Convention Center. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Overall 7.9 Good
Based on 2,665 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.5
Pros: The location is great. Good facilities. The room a bit smaller than expected but quite comfortable. Friendly staff.
Good
7.5
Pros: Good basic hotel in an excellent locations!
Excellent
9.2
Pros: The location
Okay
5.0
Pros: Cute hotel n room.
Good
7.9
Pros: Good option. They give you a muffin and coffee. Private bathroom with hot water (although it takes a lot of time to get warm). They save your things in the check out
Excellent
9.2
Pros: Really good location. noise from the street is a little bit loud. Room is a bit small but fair price.
Good
7.9
Pros: Very good position
Excellent
9.6
Pros: Great location! Was lucky enough to get an en suite so we did not have to leave the room for showering/bathroom - would have been slightly disappointed with the price if so. Otherwise friendly staff and comfy bed!
Good
7.1
Pros: the staff was very helpfull particularly regarding the room exchange after the first night, too noisy
Excellent
10.0
Pros: Breakfast very simple, tea/coffee and muffins.
Excellent
8.3
Pros: The location is super good and convenient for visitors in San Francisco, very close to BART station, convenient for traveling from/to the airport. Close to Union Square, shopping area and China Town with walking distance. The room is comfortable and the staff are very nice and helpful.
Good
7.9
Pros: Clean and quiet , good location to know San Francisco
Details
Reviews
Overall 7.9 Good
Based on 2,665 reviews
Location
9.5
Service
8.6
WiFi
8.1
Value
7.6
Room
5.1
Breakfast
4.6
Comfort
2.3
Wellness
2.2
Location
9.2
Service
8.5
Value
7.4
Breakfast
5.1
Room
3.7
Comfort
1.9
Location
9.4
Service
8.4
Room
4.0
Comfort
2.1
Location
9.5
Service
8.7
Value
7.1
Amenities
4.7
Room
4.4
Comfort
2.3
Location
9.4
Service
8.5
Value
7.7
Room
4.8
Comfort
2.7
7.5 Good
Pros: The location is great. Good facilities. The room a bit smaller than expected but quite comfortable. Friendly staff.
Cons: Noises at 5 AM (pipes or someone trying to clear the pipes). Cleaning service arrive too early in the morning (around 9).
7.5 Good
Pros: Good basic hotel in an excellent locations!
Cons: Room and hotel decor and feel quite old
9.2 Excellent
Pros: The location
Cons:
5.0 Okay
Pros: Cute hotel n room.
Cons: Employees far to serious, which comes off rude.
7.9 Good
Pros: Good option. They give you a muffin and coffee. Private bathroom with hot water (although it takes a lot of time to get warm). They save your things in the check out
Cons:
9.2 Excellent
Pros: Really good location. noise from the street is a little bit loud. Room is a bit small but fair price.
Cons: streets outside are dirty and seems unsafe at night
7.9 Good
Pros: Very good position
Cons:
9.6 Excellent
Pros: Great location! Was lucky enough to get an en suite so we did not have to leave the room for showering/bathroom - would have been slightly disappointed with the price if so. Otherwise friendly staff and comfy bed!
Cons:
7.1 Good
Pros: the staff was very helpfull particularly regarding the room exchange after the first night, too noisy
Cons: the first room we had was too noisy during the night as the dust bin truck for the mall behind the hotel worked around 3-4 o'clock a saturday morning :)
10.0 Excellent
Pros: Breakfast very simple, tea/coffee and muffins.
Cons: It's petite, but great!
8.3 Excellent
Pros: The location is super good and convenient for visitors in San Francisco, very close to BART station, convenient for traveling from/to the airport. Close to Union Square, shopping area and China Town with walking distance. The room is comfortable and the staff are very nice and helpful.
Cons: The room is very small, especially the bathroom. It is more suitable for one person, a bit small for two. The sink in the bathroom was too small.
7.9 Good
Pros: Clean and quiet , good location to know San Francisco
Cons: Is good, without comments....
The Mosser is centrally located in San Francisco, a 4-minute walk from Powell and Market Cable Car Turnaround and 5 minutes by foot from Moscone Convention Center. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
With a grand lobby and a killer location in Union Square and close to the Financial District, the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro.
Overall 7.6 Good
Based on 2,724 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.5
Pros: Didn't eat at the hotel. Room was nice although when you turned on the faucet in the bathroom sink it got the entire top of the counter wet. The Lobby/bar area was a great gathering place. Doormen were very helpful.
Excellent
9.2
Pros: This is a beautiful hotel. The valet service was fast, which was nice. The location was great. The concierge was very helpful.
Okay
5.0
Pros: There really wasn't anything.
Good
7.1
Pros: It is great location. I booked deluxe room, therefore it was on a high floor with a great view. Staff was friendly, room was clean. I wanted to stay at this hotel for quite sometime but I won’t stay again because the only advantage is location.
Good
6.7
Pros: The location
Excellent
8.8
Pros: The location was fantastic. We heard that the hotel was haunted and had an experience with the elevator skipping our floor a few times and when we pushed the button to floor 21 which is supposedly inaccessible by elevator because of the ghost inhabiting floor 21 it immediately took us down to the lobby. Quite interesting! The staff was able to point out the bullet holes in the lobby ceiling as well. The stories and history behind the hotel is awesome.
Excellent
9.2
Pros: The room was lovely
Excellent
9.6
Pros: Breakfast worked well for us, using the grab and go menu. Location was very good and everyone was friendly and most helpful.
Excellent
10.0
Pros: Decor, service and location all great.
Excellent
10.0
Pros: Very historic property and we checked in early. We got a wonderful corner room. Totally made the experience better
Good
7.9
Pros: The hotel location is perfect for all the main tourist attractions, staff were very helpful.
Excellent
9.2
Pros: Nice restaurant and bar in lobby, quaint cozy room, great location if you don’t mind fighting traffic
Details
Reviews
Overall 7.6 Good
Based on 2,724 reviews
Location
9.4
Service
7.7
WiFi
6.5
Cleanliness
5.5
Amenities
4.9
Room
4.8
Breakfast
4.4
Comfort
2.9
Location
9.3
Service
7.3
Bar
7.0
Cleanliness
5.4
Amenities
5.0
Room
4.9
Comfort
3.6
Location
9.7
Service
7.8
Amenities
5.2
Cleanliness
5.1
Room
3.8
Comfort
2.2
Location
9.4
Value
5.0
Room
4.7
Comfort
2.6
Location
9.5
7.5 Good
Pros: Didn't eat at the hotel. Room was nice although when you turned on the faucet in the bathroom sink it got the entire top of the counter wet. The Lobby/bar area was a great gathering place. Doormen were very helpful.
Cons: We were disappointed that the bar closed at 11 p.m. on a Friday night. Also, that the lobby restrooms were locked later in the evening. Also, disappointed that the rooftop was closed for renovations.
9.2 Excellent
Pros: This is a beautiful hotel. The valet service was fast, which was nice. The location was great. The concierge was very helpful.
Cons: Parking is $62 a night, which was surprising. I expected around $40. Also, an extra fee was added when we got there. The people at the front desk gave us incorrect information.
5.0 Okay
Pros: There really wasn't anything.
Cons: The hotel was very blah. It felt like it had no personality. It seems like it was trying for a character then fell short. They cramp a King size bed in way too small of a room (such that it is uncomfortable). Their food was overpriced for what it was.
7.1 Good
Pros: It is great location. I booked deluxe room, therefore it was on a high floor with a great view. Staff was friendly, room was clean. I wanted to stay at this hotel for quite sometime but I won’t stay again because the only advantage is location.
Cons: Room is not comfortable. Even though there was enough space, but there is no comfortable chair to sit down and watch TV, you can only do it in a bed. Bathroom is extremely small. No coffee maker. you can hear everything from the room next door, isolation is bad. Hotel doesn’t have room service, you can’t even order coffee in the morning, need to go outside to get anything. Hotel charges amenity fee of $29/night plus tax for.... nothing you will use. In exchange for this over $30 fee they give you $10 per day voucher to restaurant downstairs, which you may or may not use. The rest is all blurb such as newspapers in the lobby. Restaurant is adjacent, but it closes at 10pm. When I didn’t feel good at 10:15pm and asked how I could get a cup of tea, no one could help. Any extra fee can be charged only per service used. Otherwise it’s a manipulation. Shame on IHG... They refunded one night fee after we complained but as an exception. Staff member was very polite though and tried to show his compassion.
6.7 Good
Pros: The location
Cons: The fact that they charge you 37$ p/d just because. Yes, it is written in the confirmation received from booking in a tiny letter. So unfair!!! It is not a cheap hotel to start with! They try to make it up giving you vouchers for the bistro located in the hotel for 10$ per day. Oh thank you, very thought!!! But guess what, there is hardly anything that costs less than 10$ there! We have been in a few hotels in the last.couple of weeks in our road trip on the west coast and by far better hotels that this one. The rooms are quite old too and our toilet was very tiny. Wouldn't recommend the hotel
8.8 Excellent
Pros: The location was fantastic. We heard that the hotel was haunted and had an experience with the elevator skipping our floor a few times and when we pushed the button to floor 21 which is supposedly inaccessible by elevator because of the ghost inhabiting floor 21 it immediately took us down to the lobby. Quite interesting! The staff was able to point out the bullet holes in the lobby ceiling as well. The stories and history behind the hotel is awesome.
Cons: The long wait in line to check in
9.2 Excellent
Pros: The room was lovely
Cons: Was looking forward to going to the Skyline cocktail bar but it when I asked the barmaid she informed me it was closed for renovations, this was one of the main reasons I booked this hotel. There was no information anywhere in the hotel or hotel website stating this was going through a renovation process. I booked this hotel as we were only stopping for one night and didn’t want to leave the hotel. The bar was just part of the restaurant and not that friendly.
9.6 Excellent
Pros: Breakfast worked well for us, using the grab and go menu. Location was very good and everyone was friendly and most helpful.
Cons: The bathroom was very small with no counter space. Paid prime rate on Monday through Wednesday. Thursday was half the cost.
10.0 Excellent
Pros: Decor, service and location all great.
Cons:
10.0 Excellent
Pros: Very historic property and we checked in early. We got a wonderful corner room. Totally made the experience better
Cons: Nope. It was great
7.9 Good
Pros: The hotel location is perfect for all the main tourist attractions, staff were very helpful.
Cons: the Lifts only allows you to go up if you use your room key to activate the floor selection button. many times this did not work.
9.2 Excellent
Pros: Nice restaurant and bar in lobby, quaint cozy room, great location if you don’t mind fighting traffic
Cons: Parking rates obscene, difficult to get to with SF traffic
With a grand lobby and a killer location in Union Square and close to the Financial District, the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro.
With a stay at Hotel Union Square, you'll be centrally located in San Francisco, steps from Powell and Market Cable Car Turnaround and 2 minutes by foot from Westfield San Francisco Centre. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7.5 Good
Based on 2,103 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
7.9
Pros: Really helpful staff, complimentary wine in evening
Poor
1.0
Pros: Location was good.
Excellent
8.8
Pros: Position and staff very nice
Excellent
8.8
Pros: The entire staff at front desk were extremely helpful guiding on various aspects of our queries. Andre at the front desk and Reuben were very friendly. Hotel located right in centre of Union Square.
Excellent
8.3
Pros: No frills. Value for money. The location is fantastic. This is definitely the neighbourhood to stay in.
Good
7.9
Pros: Room was quiet,felt pretty safe ,room was clean.
Excellent
9.2
Pros: A nice break from your typical hotel chains.
Good
6.7
Pros: It’s clean
Good
7.9
Pros: Location
Poor
1.0
Pros: Location.
Good
6.7
Pros: Close to all the major attractions, busy area with lots of shopping.
Okay
5.8
Details
Reviews
Overall 7.5 Good
Based on 2,103 reviews
Bar
9.5
Location
9.1
Service
8.6
WiFi
8.1
Cleanliness
5.9
Room
4.7
Amenities
4.4
Comfort
3.0
Breakfast
1.8
Bar
9.6
Location
8.9
Service
8.8
Cleanliness
5.9
Room
4.7
Amenities
3.7
Comfort
3.0
Bar
9.6
Location
9.2
Service
8.8
Cleanliness
5.5
Amenities
4.8
Room
3.4
Comfort
2.6
Location
9.2
Service
8.9
Value
5.9
Room
3.7
Comfort
3.0
7.9 Good
Pros: Really helpful staff, complimentary wine in evening
Cons:
1.0 Poor
Pros: Location was good.
Cons: The $30 per person fee on top of the room charge to use the gym ( there is none at this hotel), drink water, use the internet and attend the wine social. The actual price was basically the same as staying in the nearby Hilton. Very noisy .
8.8 Excellent
Pros: Position and staff very nice
Cons: Carpet in the room a little stinky
8.8 Excellent
Pros: The entire staff at front desk were extremely helpful guiding on various aspects of our queries. Andre at the front desk and Reuben were very friendly. Hotel located right in centre of Union Square.
Cons: The rooms could have been bigger. But it is a heritage property I guess.
8.3 Excellent
Pros: No frills. Value for money. The location is fantastic. This is definitely the neighbourhood to stay in.
Cons: Room looked modern and fresh in pictures. In reality, it was a little tired. The air-conditioning was a mobile unit (not built-in) and wasn't enough to cool the room during hot summer days. The "mini-bar" was just an empty fridge.
7.9 Good
Pros: Room was quiet,felt pretty safe ,room was clean.
Cons: You need to have a air con.it was very hot in a small room .
9.2 Excellent
Pros: A nice break from your typical hotel chains.
Cons: Can really say anything negative.
6.7 Good
Pros: It’s clean
Cons: None
7.9 Good
Pros: Location
Cons: It was very noisy at night
1.0 Poor
Pros: Location.
Cons: The problem was that the card reader battery gave out, therefore my hotel card was not accepted and this led to me being locked out of my room for several hours.
6.7 Good
Pros: Close to all the major attractions, busy area with lots of shopping.
Cons: Small rooms, washroom was tiny with 0 ventilation. Room itself was tiny with no proper ventilation. Room felt cramped for a queen bed.
5.8 Okay
Pros:
Cons: Poor parking process. No air condition in room.
With a stay at Hotel Union Square, you'll be centrally located in San Francisco, steps from Powell and Market Cable Car Turnaround and 2 minutes by foot from Westfield San Francisco Centre. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Hotel Diva, you'll be centrally located in San Francisco, steps from SHN Curran Theatre and 7 minutes by foot from Westfield San Francisco Centre. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7.4 Good
Based on 1,742 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: The room wsas spacious and fairly well appointed.
Okay
5.8
Pros: The staff was very welcoming. It is connected to a Starbucks and centrally located on your block away from Union Square.
Excellent
8.3
Pros: The staff was gracious and helpful, the style was modern and sleek, the in-room amenities were awesome, and the branding was en-pointe! We felt like it was a good value, and were it not for the insane amount of construction in the area, would have been an ideal location.
Mediocre
3.0
Pros: Location and my little secluded room was quiet
Excellent
8.3
Pros: Cleanliness of room and location.
Good
7.5
Pros: Room was quite and clean
Okay
5.4
Pros: Close to Union Square and Moscone
Okay
4.2
Pros: Location
Excellent
10.0
Pros: Location. It Suited me perfectly.
Excellent
8.3
Pros: Good location and nice and welcoming staff, who were always there to help. My special thanks and gratitude to the security guard Bryan - his knowledge about the city and professional work attitude above any praises.
Mediocre
3.8
Pros: Location
Mediocre
3.3
Details
Reviews
Overall 7.4 Good
Based on 1,742 reviews
Bar
9.0
Service
9.0
Location
9.0
Food
8.7
WiFi
7.4
Cleanliness
6.4
Room
5.7
Value
5.2
Comfort
4.2
Amenities
3.8
Breakfast
1.8
Service
9.2
Location
8.9
Cleanliness
6.6
Room
5.2
Amenities
4.1
Comfort
3.4
Food
8.9
Location
8.8
Service
8.7
Cleanliness
6.4
Value
4.8
Room
4.8
Amenities
4.0
Comfort
3.9
Location
8.8
Service
8.6
Room
5.5
Value
5.5
Vibe
5.0
Amenities
3.8
Location
9.2
Service
9.0
Room
5.1
Value
5.0
9.0 Excellent
Pros: The room wsas spacious and fairly well appointed.
Cons: The interior hallways have now reached the point that the Hotel Diva looks like a drag queen that has been through a fight with a mountain lion. Time to spruce up the interior folks and keep the Diva looking divine.
5.8 Okay
Pros: The staff was very welcoming. It is connected to a Starbucks and centrally located on your block away from Union Square.
Cons: This is an older property and they did a poor job of modernizing it. Cheap inexpensive hardware and modern flares to make it look like a new hotel. In reality it’s pretty run down and poorly maintained. Additionally not that this is the hotels fault however the transient problem in San Francisco it’s just getting progressively worse. There was a man laying face down in the middle of the walkway just in front of the hotel.
8.3 Excellent
Pros: The staff was gracious and helpful, the style was modern and sleek, the in-room amenities were awesome, and the branding was en-pointe! We felt like it was a good value, and were it not for the insane amount of construction in the area, would have been an ideal location.
Cons: It's a little cramped, which is more a function of the price of real estate in San Francisco. There was some damage to walls, and it smelled a little water damaged, but there were clearly improvements in progress.
3.0 Mediocre
Pros: Location and my little secluded room was quiet
Cons: To think that for the same price that night I could have stayed at the St Francis. No comparison the St Francis is far superior.
8.3 Excellent
Pros: Cleanliness of room and location.
Cons: Noise from the hallway. Doors closing woke me up several times
7.5 Good
Pros: Room was quite and clean
Cons:
5.4 Okay
Pros: Close to Union Square and Moscone
Cons: The street was not safe and intimidating
4.2 Okay
Pros: Location
Cons: Dirty place. Not a 4 stars hotel
10.0 Excellent
Pros: Location. It Suited me perfectly.
Cons:
8.3 Excellent
Pros: Good location and nice and welcoming staff, who were always there to help. My special thanks and gratitude to the security guard Bryan - his knowledge about the city and professional work attitude above any praises.
Cons: The rooms are old and need urgent renovation. The hotel operates since 50s I believe, and some bad smell is there, especially on 6th floor. for the hotel’s credit, when I complained about that I was immediately offered a room change and new room was good.
3.8 Mediocre
Pros: Location
Cons: Be careful with the amounts charged to you, upon arrival and check the check-out very well. The money that will be taken from me at the beginning has not yet been received and by the hotel they have not given any solutions in this regard / they pass the brown money to the management of the banks, which is not true. Beware.
3.3 Mediocre
Pros:
Cons: Definitely does not match the photos. Horribly dated on the inside.
With a stay at Hotel Diva, you'll be centrally located in San Francisco, steps from SHN Curran Theatre and 7 minutes by foot from Westfield San Francisco Centre. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
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Overall 7.3 Good
Based on 2,402 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: Only had complimentary coffee and Danish - breakfast package too expensive for what was on offer
Excellent
9.6
Pros: Comfy pillows, clean room, good elevator, easy checkout. Good central location.
Excellent
9.6
Pros: Room design was unique, plenty of lighting and right in the middle of the shopping strip. Also very close and easy walk to the convention center. Staff are warm and welcoming. I love the location to my favorite stores. I was RIGHT NEXT to everything I wanted to shop at! Walgreens is next door also for groceries and quick food. Very, very convenient and clean.
Good
6.7
Pros: Room was big enough, even if the one I booked was not available due to technical issues, but receptionist gave me another big room with a discount. Bathroom big enough. Location is great as Union Square is 5 seconds away by walk.
Good
7.5
Excellent
8.8
Pros: Very central location. Provide complimentary danish and coffee.
Mediocre
3.3
Pros: Given a room that was not the size ordered. Asked for a two doubles, as requested, but told they could not accommodate me. I was given the choice of paying more or just suffering with their mistake.
Excellent
8.8
Pros: Staff were very friendly and attentive. Location was good the breakfasts first class
Good
7.0
Pros: Great location, friendly and helpful staff
Mediocre
3.8
Pros: Location.
Okay
5.0
Pros: Location
Good
6.0
Pros: Location was ideal. Lobby decor was cute.
Details
Reviews
Overall 7.3 Good
Based on 2,402 reviews
Location
9.2
Service
7.6
Food
5.7
Vibe
5.4
Room
5.2
Cleanliness
4.8
WiFi
4.8
Breakfast
4.2
Value
4.2
Amenities
4.0
Comfort
3.8
Wellness
3.3
Location
8.9
Service
8.3
Vibe
5.2
Cleanliness
4.5
Room
4.4
Amenities
4.4
Value
4.3
Breakfast
4.1
Comfort
3.0
WiFi
2.3
Location
9.4
Service
8.0
Bar
7.8
Room
5.9
Cleanliness
5.3
Value
4.7
Vibe
4.7
Comfort
4.3
Breakfast
4.1
Amenities
4.0
Location
9.3
Service
7.9
Room
5.4
Cleanliness
5.0
Comfort
4.6
Amenities
4.2
Location
9.3
Service
7.1
Cleanliness
4.7
Value
4.3
Amenities
4.0
Vibe
4.0
Room
3.6
Comfort
3.4
8.8 Excellent
Pros: Only had complimentary coffee and Danish - breakfast package too expensive for what was on offer
Cons: Air conditioner in my room was faulty. Nice accommodation but expensive for what it was - but that's San Francisco for you!
9.6 Excellent
Pros: Comfy pillows, clean room, good elevator, easy checkout. Good central location.
Cons: I hate paying an amenity fee for something I don't want or use. $30 plus tax is not nothing. I don't drink so I don't want that free glass of wine anyway. I'd rather a bottled water or soda if it was offered.
9.6 Excellent
Pros: Room design was unique, plenty of lighting and right in the middle of the shopping strip. Also very close and easy walk to the convention center. Staff are warm and welcoming. I love the location to my favorite stores. I was RIGHT NEXT to everything I wanted to shop at! Walgreens is next door also for groceries and quick food. Very, very convenient and clean.
Cons: The noise outside! It was terrible trying to sleep my first night. I could hear the musicians on the streets with their drums and music; the trolley was loud also; people randomly screaming and yelling. I could hear EVERYTHING even though I was on the 4th floor but my room was right above the main street
6.7 Good
Pros: Room was big enough, even if the one I booked was not available due to technical issues, but receptionist gave me another big room with a discount. Bathroom big enough. Location is great as Union Square is 5 seconds away by walk.
Cons: It is impossible to sleep well as there is no way to have darkness in the room (curtains are not usable). Moreover the walls are very thin and starting from 6am you start hearing everything happening on the street. A real nightmare if you need to rest well.
7.5 Good
Pros:
Cons: The young man failed to give me a receipt I had to go back to the front desk and request a paper receipt. Villa Florence staff charged my credit card for my stay 5 hours after I paid cash. I pre paid the room fee at the time of check in. They charged the $100.00 fee plus the full amount for the room after I checked in and paid cash in full.
8.8 Excellent
Pros: Very central location. Provide complimentary danish and coffee.
Cons: Noisy outside.
3.3 Mediocre
Pros: Given a room that was not the size ordered. Asked for a two doubles, as requested, but told they could not accommodate me. I was given the choice of paying more or just suffering with their mistake.
Cons: They could care less!
8.8 Excellent
Pros: Staff were very friendly and attentive. Location was good the breakfasts first class
Cons:
7.0 Good
Pros: Great location, friendly and helpful staff
Cons: Rooms are small and outdated. Air conditioning is noisy and inconsistent
3.8 Mediocre
Pros: Location.
Cons: Beds presumably for 2 people could no way fit 2 people.
5.0 Okay
Pros: Location
Cons: Room too small, toilers small, overall is not a 4 star hotel
6.0 Good
Pros: Location was ideal. Lobby decor was cute.
Cons: We were given a handicapped room without our knowledge so that was disappointing. No natural light or view whatsoever. And the toilet wouldn’t flush by the morning. Also, they ran out of danishes pretty early.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
With a stay at Hotel Whitcomb, you'll be centrally located in San Francisco, steps from Orpheum Theater and 5 minutes by foot from Asian Art Museum of San Francisco. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in San Francisco? This hotel has facilities measuring 17000 square feet (1579 square meters), including conference space.
Overall 6.7 Good
Based on 6,059 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.9
Pros: The room was clean. I booked a King size room but at check in switched to 2 doubles so I could have a quieter room not on the street sides. Unfortunately, there is a 3:00am garbage dumpster pick up & drop off daily in the driveway next door. No fault of the hotel, just something to know. My AC worked well but very noisy clunking on & off. I stayed to visit family so the location worked well for me. Requesting a free coffee machine & set up for the room worked well. Walgreens is nearby for cereal bars to have a light bite in the morning. Market is also a block away & has many take away or eat in options. Check out their back alley, sitting area shared with Twitter. Walking to the Hayes area for restaurants is easy. Continue on & Alamo Square with the "painted ladies" is up a few blocks. I never felt unsafe walking back to the hotel from Van Ness Ave. in the evening, not sure I would walk any further though. Lobby always had security although the elevator did not require any to access.
Mediocre
3.3
Good
7.5
Pros: It's a great old building, which is surprisingly well taken care of. Big rooms, clean bathrooms, huge HDTV. Good wifi.
Okay
5.0
Pros: I liked the lady at the front counter, I liked the Starbucks in the lobby
Mediocre
2.9
Pros: Nothing
Excellent
8.8
Pros: Location is good, very near a BART stop. Room was large and spacious, high ceilings. Big TV, at least 50" and a samsung too. Very clean bathroom, starting to look a little tired, but well maintained.
Okay
5.0
Okay
5.8
Pros: Friendly desk staff.
Mediocre
2.5
Good
7.0
Pros: The location and staff met our needs perfectly for going to three different plays nearby walking distance, since the Orpheum is right across the street.
Okay
4.6
Poor
1.0
Pros: Terrible location. No Parking. 0, Zero star.
Details
Reviews
Overall 6.7 Good
Based on 6,059 reviews
Location
7.2
Service
6.5
Food
5.3
Cleanliness
4.8
Value
4.8
WiFi
4.6
Room
4.3
Bar
4.2
Comfort
3.7
Breakfast
3.1
Service
6.8
Location
6.8
Food
4.9
Cleanliness
4.7
Room
4.1
Value
3.7
Bar
3.4
Comfort
3.4
Breakfast
3.0
Location
6.4
Room
5.7
Food
5.7
Service
5.7
Value
5.0
Cleanliness
4.2
WiFi
3.7
Breakfast
3.4
Location
6.8
Service
6.1
Value
4.8
Cleanliness
4.7
Room
4.5
Food
4.4
Comfort
4.0
Vibe
4.0
Wellness
3.7
WiFi
2.3
Service
7.2
Location
7.1
Cleanliness
5.2
Value
4.9
Vibe
4.7
Room
4.1
7.9 Good
Pros: The room was clean. I booked a King size room but at check in switched to 2 doubles so I could have a quieter room not on the street sides. Unfortunately, there is a 3:00am garbage dumpster pick up & drop off daily in the driveway next door. No fault of the hotel, just something to know. My AC worked well but very noisy clunking on & off. I stayed to visit family so the location worked well for me. Requesting a free coffee machine & set up for the room worked well. Walgreens is nearby for cereal bars to have a light bite in the morning. Market is also a block away & has many take away or eat in options. Check out their back alley, sitting area shared with Twitter. Walking to the Hayes area for restaurants is easy. Continue on & Alamo Square with the "painted ladies" is up a few blocks. I never felt unsafe walking back to the hotel from Van Ness Ave. in the evening, not sure I would walk any further though. Lobby always had security although the elevator did not require any to access.
Cons: The bathroom really needs a remodel. The shower head is way too low, although pressure was good & water was hot. Each floor has a filtered water machine except the 7th floor is out of order, when I told the front desk, he said to use the 6th floor one. I really missed not having a restaurant in the hotel. The area outside is not pretty so an attached food option (not starbucks) would have been nice. Elevator did not require a room key to use. I would not recommend this location to a first time visitor on vacation.
3.3 Mediocre
Pros:
Cons: Counter desk personnel was not the friendliest and helpful with our requests. Hotel is a rundown, looks like the hotel from the shinning.
7.5 Good
Pros: It's a great old building, which is surprisingly well taken care of. Big rooms, clean bathrooms, huge HDTV. Good wifi.
Cons: The deposit situation is a bit of a nightmare. Yes, most USA hotels charge a deposit amount, but nearly 1 week after checkout they're still "holding" my deposit, which turned out to be +$200, even though they said it would be $100. I imagine I'll get it back eventually, but it's a very annoying system, plus the deposit hold is also higher than they said.
5.0 Okay
Pros: I liked the lady at the front counter, I liked the Starbucks in the lobby
Cons: Way too expensive for sub par. It was the same price for two nights here, in the middle of poverty every which way, than it was in Colorado paradise for 3 nights in a hotel 3 times the size with no bums asking me for money, and running around in underwear in the lobby.
2.9 Mediocre
Pros: Nothing
Cons: Very bad in every things... I don't like it. High price bad service
8.8 Excellent
Pros: Location is good, very near a BART stop. Room was large and spacious, high ceilings. Big TV, at least 50" and a samsung too. Very clean bathroom, starting to look a little tired, but well maintained.
Cons: There is no shop, there is no bar and there is no restaurant, therefore there is no breakfast, but there is a Starbucks so that pulls it back a little.
5.0 Okay
Pros:
Cons: Bathroom door would not close. Toilet did not flush properly
5.8 Okay
Pros: Friendly desk staff.
Cons: The room was small, dated and not very clean.
2.5 Mediocre
Pros:
Cons: Stayed there for one night on business. They took my personal CC for security deposit and still did not return the money. They ignore my emails and calls as well as my assistant's emails. They do not send bank deposit slip as a proof that they have made a refund...They just offered to call my bank, but I've checked with my bank - nothing from Whitcomb... Unpleasant experience.
7.0 Good
Pros: The location and staff met our needs perfectly for going to three different plays nearby walking distance, since the Orpheum is right across the street.
Cons: They should not charge almost $60 per night to park a car. That is just gouging. We simply flew in to Oakland where you can take BART or Uber or Lyft roundtrip for less than parking your car one night at The Whitcomb. The resort fee of $35 is ridiculous.
4.6 Okay
Pros:
Cons: The showers were terrible. The rooms smelt funny.
1.0 Poor
Pros: Terrible location. No Parking. 0, Zero star.
Cons: Everything.
With a stay at Hotel Whitcomb, you'll be centrally located in San Francisco, steps from Orpheum Theater and 5 minutes by foot from Asian Art Museum of San Francisco. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in San Francisco? This hotel has facilities measuring 17000 square feet (1579 square meters), including conference space.
With a stay at Aida Plaza Hotel, you'll be centrally located in San Francisco, within a 5-minute walk of Asian Art Museum of San Francisco and Warfield Theater. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and coffee/tea in a common area.
Overall 6.4 Good
Based on 1,420 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Mediocre
2.5
Pros: Nothing. Everything was filthy!!!
Mediocre
3.7
Pros: Room was clean. Had two beds as requested. "Vintage" decor could be interesting? Beds were comfortable enough.
Good
7.0
Pros: Proximity to theaters etc. Lots of attractions in downtown San Fran are in or near some of the smelliest areas of town. This is one of those places. If you can ignore the panhandlers the city is within walking distance of your bed.
Okay
4.0
Pros: There seemed to be clean-ish sheets on the bed
Excellent
9.0
Pros: I love the location of the hotel. I was on the 6th floor and the room was quite. I did not mind having shared bathroom and toilets they were always clean. I did not see a lot of people waiting in lines to use the facilities. I had a great view. No bed bug
Excellent
8.3
Pros: The old man at the desk was a lot of fun! Really convenient to the city
Excellent
8.8
Pros: Breakfast was small but tasty, tea and coffee at any time, very secure building, great music in lift and foyer, 2 large beds in room, courteous attentive staff, buses outside the door, train very near
Okay
5.4
Pros: Location and the spacious room. Also, the doughnuts provided in the morning were a bonus (didn't expect them) so thank you!
Good
7.5
Pros: Loved the family business feel
Okay
5.8
Pros: Great location, very atmospheric hotel, old-fashioned interiors, quite large rooms.
Okay
5.8
Pros: During the day the area is good to go to other places in downtown is also near good stores to shopping. They keep my luggage there with our charge that is good.
Mediocre
3.8
Pros: Coffee was decent and we liked the vintage look and trinkets inside the hotel.
Details
Reviews
Overall 6.4 Good
Based on 1,420 reviews
Service
8.2
Location
7.6
Breakfast
6.2
WiFi
4.7
Room
4.6
Cleanliness
4.1
Vibe
3.8
Service
8.3
Location
7.7
Room
3.8
Amenities
3.8
Cleanliness
3.6
Vibe
3.4
Service
8.5
Location
7.6
Room
4.3
Cleanliness
3.9
Service
8.6
Location
7.5
Room
4.1
2.5 Mediocre
Pros: Nothing. Everything was filthy!!!
Cons: The room was filthy. There were "dust icicles" hanging from the wall and the bathrooms were dirty as well. I don't blame the cleaning crew though as their equipment looks as old as the hotel/motel/hostel was. It's okay to have an old rustic design but that doesn't mean everything should remain in the 60's. It's also very smelly like it hasn't been cleaned well.... Ever.
3.7 Mediocre
Pros: Room was clean. Had two beds as requested. "Vintage" decor could be interesting? Beds were comfortable enough.
Cons: Had booked this room by mistake, called within 10 minutes, they refused to refund. Hotel is on Market, sketchy as Heck, (and I lived in SF for six years a decade ago,) people smoking pot right by the front door. Manager was just like, "well, its legal now". Asked for a quiet room, was given 2nd floor facing Market street where music was blasting until 1:30 am, then noise began again early in the AM. Being able to sleep is kind of the most important part of getting a room. TV only got a couple of blurry channels. For some reason my iphone refused to connect to the wi-fi, but my wife's older phone and my son's Kindle could, probably not the hotel's fault. Breakfast was the cheapest donuts possible (1 per customer) and really bad coffee. Better than nothing?
7.0 Good
Pros: Proximity to theaters etc. Lots of attractions in downtown San Fran are in or near some of the smelliest areas of town. This is one of those places. If you can ignore the panhandlers the city is within walking distance of your bed.
Cons: The price and star rating were higher than that of the Hilton. The tiny room and the dodgy shared bathroom were definitely not comparable to the Hilton. I don't know how old this place is but it is as nice as one might expect for something over ---
4.0 Okay
Pros: There seemed to be clean-ish sheets on the bed
Cons: Yes - Giving the Key back whenever you left the hotel felt like a total violation of the agreement. I constantly felt when I left I had to hope my things weren't gone through.
9.0 Excellent
Pros: I love the location of the hotel. I was on the 6th floor and the room was quite. I did not mind having shared bathroom and toilets they were always clean. I did not see a lot of people waiting in lines to use the facilities. I had a great view. No bed bug
Cons: If the rooms had a ceiling fan that would be great. Otherwise it was great.
8.3 Excellent
Pros: The old man at the desk was a lot of fun! Really convenient to the city
Cons: parking was killer, had to spend $40 at a private lot to stay overnight, also had the shared bathrooms and showers, just weird not actually bad quality
8.8 Excellent
Pros: Breakfast was small but tasty, tea and coffee at any time, very secure building, great music in lift and foyer, 2 large beds in room, courteous attentive staff, buses outside the door, train very near
Cons: Was a bit tentative about the toilets and shower being shared by the whole floor but it turned out fine
5.4 Okay
Pros: Location and the spacious room. Also, the doughnuts provided in the morning were a bonus (didn't expect them) so thank you!
Cons: The carpets, furniture and overall ambience was quite dated. Too much noise from the main road. The noise from traffic, road cleaning etc did not stop until 3 AM and again restarted from 5 AM. Unimpressed by the quality of coffee which often seemed brewed for a very long time.
7.5 Good
Pros: Loved the family business feel
Cons: The location but the property was very good about giving us pointers on being safe and locking the hotel at night
5.8 Okay
Pros: Great location, very atmospheric hotel, old-fashioned interiors, quite large rooms.
Cons: Some staff members were rude. During the 4-day stay, we've never got a cleaning service. Common parts including shower were very unkempt and dirty.
5.8 Okay
Pros: During the day the area is good to go to other places in downtown is also near good stores to shopping. They keep my luggage there with our charge that is good.
Cons: The shower was not good with not good amount of water. I couldn't have a relax and properly shower. The area at night is weird full of homeless and men talking to you without you allow.
3.8 Mediocre
Pros: Coffee was decent and we liked the vintage look and trinkets inside the hotel.
Cons: 2 shared bathrooms per floor of 20 rooms wasn't enough. Some rooms might have had their own bathroom, but the shared ones were tiny and dirty. There was no room to properly get changed, or a trash can to get rid of waste. The bed was tiny, barely big enough to fit two thin people.
With a stay at Aida Plaza Hotel, you'll be centrally located in San Francisco, within a 5-minute walk of Asian Art Museum of San Francisco and Warfield Theater. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and coffee/tea in a common area.
A stay at Warfield Hotel places you in the heart of San Francisco, steps from Golden Gate Theatre and Warfield Theater. Featured amenities include a business center and an elevator (lift). A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
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Overall 5.9 Okay
Based on 1,129 reviews
All reviews
- All reviews
Mediocre
2.9
Pros: I did not like anything at all. The hotel rooms are the tiniest rooms I have ever seen. The location is bad. The staff are not too friendly except for the Filipino ones who really took the time to help me with my luggage. The old and scary elevator was broken and nobody can fix it.
Excellent
9.6
Pros: The location pretty close to downtown and bus and train station Breakfast (single but work) Very clean
Okay
4.6
Pros: I like that the hotel was close to where my event was but the area is full of homeless people and polluted streets.
Mediocre
3.3
Good
7.0
Pros: Good hotel. No amenities, lobby is tiny, no gym, etc. But otherwise it was fine. Room was clean, bed was decent, it had a nice blanket on the bed, they gave me waters when I got there and when I asked for them. Overall not a bad stay.
Okay
4.6
Pros: Great location. Close to everything and great transit connections
Good
6.0
Pros: The staff were helpful and attentive. The breakfast was cozy.
Okay
4.2
Pros: The price
Mediocre
3.0
Pros: Clean. Has wifi everywhere.
Good
6.3
Pros: The area is not great but is so close where I need it to be that at the end worked perfectly for us
Good
6.7
Pros: The staff was real nice concerning the incident with the mouse and gave us another room as soon as possible.
Good
6.3
Pros: It is at a walking distance from many major places and the price very reasonable.
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Details
Reviews
Overall 5.9 Okay
Based on 1,129 reviews
Cleanliness
5.9
Comfort
5.8
Location
5.6
Services
5.5
Staff
6.6
Value for money
5.8
2.9 Mediocre
Pros: I did not like anything at all. The hotel rooms are the tiniest rooms I have ever seen. The location is bad. The staff are not too friendly except for the Filipino ones who really took the time to help me with my luggage. The old and scary elevator was broken and nobody can fix it.
Cons: The very small corridors, stairs. Broken elevator, the urine smell of the room and there is no parking right by the hotel. If you have a luggage you have to carry everything all over the street which is so scary and full of drunk homeless people.
9.6 Excellent
Pros: The location pretty close to downtown and bus and train station Breakfast (single but work) Very clean
Cons: A lot of homeless around the street To noise at night specially at weekends
4.6 Okay
Pros: I like that the hotel was close to where my event was but the area is full of homeless people and polluted streets.
Cons: The room had no AC. Just a old fan to “cool off” and a old heater. The room floors had a bunch of dust and the elevator was not working correctly.
3.3 Mediocre
Pros:
Cons: It was dirty rom with no air! Horrible og nasty bathrooms. Very bad and shady neighborhood. Did not feel safe!
7.0 Good
Pros: Good hotel. No amenities, lobby is tiny, no gym, etc. But otherwise it was fine. Room was clean, bed was decent, it had a nice blanket on the bed, they gave me waters when I got there and when I asked for them. Overall not a bad stay.
Cons: Some nights there was some music outside. It never bothered me but of you are a very light sleeper it could be an issue.
4.6 Okay
Pros: Great location. Close to everything and great transit connections
Cons: Hobos around the block. We saw traces of roaches in the shower and a baby cockroach on the breakfast table.
6.0 Good
Pros: The staff were helpful and attentive. The breakfast was cozy.
Cons: The bathrooms were shared, in the hall, like a dorm, and one of them was not cleaned well - unidentified substance on the walls. Also, there was a huge argument between a couple in the hallway one night.
4.2 Okay
Pros: The price
Cons: The location was full of homeless, the room and shared bathrooms very dirty. In the week the homeless came to live in the other rooms too. disgusting!
3.0 Mediocre
Pros: Clean. Has wifi everywhere.
Cons: The amenities say parking but there is NO PARKING!!! The hotel rooms are tiny, the mattresses are only ok. There is a lot of street noise from San Fran's loud and aggressive homeless community
6.3 Good
Pros: The area is not great but is so close where I need it to be that at the end worked perfectly for us
Cons: It was close to the shopping centers, from Chinatown and union square. Main points for our stay
6.7 Good
Pros: The staff was real nice concerning the incident with the mouse and gave us another room as soon as possible.
Cons: There was a mouse in our room. During the night it came out and ate from our crackers. This should not happen in a good hotel. The windows and walls were very thin so you can hear everything from outside and the corridor. Breakfast was provided in the entrance area and there were about 4 places to sit down and 1 table so not enough space for the guests when severals were eating at the same time (which is the case as you only have 2 hours to eat your breakfast). Neighbourhood is awful (loads of homeless and drug-addicts)
6.3 Good
Pros: It is at a walking distance from many major places and the price very reasonable.
Cons: The neighborhood is not one of the better ones
A stay at Warfield Hotel places you in the heart of San Francisco, steps from Golden Gate Theatre and Warfield Theater. Featured amenities include a business center and an elevator (lift). A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
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