Located at the base of Nob Hill, Omni San Francisco Hotel is a 13-minute walk from Union Square. The Embarcadero Center, BART Station, and North Beach are within a 7-minute walk, and guests can hop the California Street cable car as it travels right past the lobby.
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Best hotels in San Francisco near Un-Scripted Theater Company
Overall 9.2 Excellent
Based on 2,377 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.5
Pros: Accommodating staff, comfortable bed and great location. A short walk to the ferry terminal and Montgomery BART station.
OK
5.7
Pros: No wifi unless you pay more not even hbo on tv
Good
6.5
Excellent
10.0
Pros: staff was very accommodating and helpful. It was a wonderful experience.
Excellent
8.5
Pros: Very nice hotel, probably standard for this class, the Omni was well situated for easy access to Chinatown, the financial district and not too far from shopping and the waterfront. Staff were often helpful and politely friendly. I appreciated the advice from the doorman and concierge.
Excellent
8.0
Pros: All staff were helpful & friendly.
Excellent
10.0
Pros: Hotel was clean and staff was super friendly. They all were super helpful and went above and beyond to make our stay comfortable. The rooms were very quiet and the restaurant in the hotel was very delicious!
Excellent
9.7
Pros: Excellent service by everyone in the hotel without being overbearing! Great centrally located! Definitely recommend!
Excellent
10.0
Pros: Location and relaxing after event evening just downstairs from room.
Excellent
10.0
Pros: We were in town for the marathon and it was a fantastic base for our adventures. They allowed us to check in early when we arrived in town. They let us check out late so we could shower after the race! The staff were kind, friendly, and very accommodating. It was within walking distance of everything we needed and easy access to public transit. Don't forget to sign up for the loyalty program!
Excellent
9.7
Pros: Location and Gym
Details
Reviews
Overall 9.2 Excellent
Based on 2,377 reviews
Service
9.6
Location
9.1
Cleanliness
8.9
Comfort
7.8
Amenities
7.8
Room
7.7
Breakfast
5.7
Value for money
5.0
WiFi
3.9
Service
9.7
Location
8.4
Food
7.9
Room
7.5
Breakfast
5.6
Value for money
4.7
WiFi
3.9
Service
9.7
Location
9.2
Room
7.5
Breakfast
5.5
Value for money
5.1
WiFi
3.9
Service
9.5
Location
9.3
Food
8.1
Room
7.4
Value for money
5.2
Service
9.4
Location
9.0
Cleanliness
8.8
Comfort
7.5
Room
7.3
Food
7.3
Value for money
4.4
8.5 Excellent
Pros: Accommodating staff, comfortable bed and great location. A short walk to the ferry terminal and Montgomery BART station.
Cons: Windows are thin - the clang of the trolley bell was clearly audible despite the fact the our window faced Montgomery, not California Street (where the trolley runs).
5.7 OK
Pros: No wifi unless you pay more not even hbo on tv
Cons:
6.5 Good
Pros:
Cons: Charged me for parking but I did not have a car. Also charged me for internet after they said it would be complimentary
10.0 Excellent
Pros: staff was very accommodating and helpful. It was a wonderful experience.
Cons: nothing.
8.5 Excellent
Pros: Very nice hotel, probably standard for this class, the Omni was well situated for easy access to Chinatown, the financial district and not too far from shopping and the waterfront. Staff were often helpful and politely friendly. I appreciated the advice from the doorman and concierge.
Cons: I don't much care for being charged for in room wif and a better front desk experience would improve my rating.
8.0 Excellent
Pros: All staff were helpful & friendly.
Cons: For leisure travel not the best location
10.0 Excellent
Pros: Hotel was clean and staff was super friendly. They all were super helpful and went above and beyond to make our stay comfortable. The rooms were very quiet and the restaurant in the hotel was very delicious!
Cons:
9.7 Excellent
Pros: Excellent service by everyone in the hotel without being overbearing! Great centrally located! Definitely recommend!
Cons:
10.0 Excellent
Pros: Location and relaxing after event evening just downstairs from room.
Cons: Resteraunt not open late enough.
10.0 Excellent
Pros: We were in town for the marathon and it was a fantastic base for our adventures. They allowed us to check in early when we arrived in town. They let us check out late so we could shower after the race! The staff were kind, friendly, and very accommodating. It was within walking distance of everything we needed and easy access to public transit. Don't forget to sign up for the loyalty program!
Cons:
9.7 Excellent
Pros: Location and Gym
Cons:
Located at the base of Nob Hill, Omni San Francisco Hotel is a 13-minute walk from Union Square. The Embarcadero Center, BART Station, and North Beach are within a 7-minute walk, and guests can hop the California Street cable car as it travels right past the lobby.
The Asian-inspired Hotel Nikko San Francisco is located downtown, a 4-minute walk from Union Square and the designer shops of Westfield San Francisco Centre. Guests can catch a cable car 2 blocks south, and both Curran Theatre and American Conservatory Theater are right around the corner.
Overall 8.9 Excellent
Based on 5,994 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco.
The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Excellent
10.0
Pros: very friendly, helpful staff. Great Union Square location
Excellent
9.7
Pros: Beautiful location
Good
6.2
Pros: location
Excellent
9.4
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Excellent
8.5
Pros: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Good
7.4
Pros: Staff themselves professional and very helpful. Great location.
Excellent
9.4
Pros: Very clean and walking distance to a lot.
Good
6.0
Pros: Location, friendly staff
Excellent
9.4
Pros: Location is perfect, with easy access to public transport, taxi/Uber/Lyft.
Cleanliness.
The best gym I've ever seen in a hotel. New and functional equipment.
Good
6.0
Excellent
10.0
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Details
Reviews
Overall 8.9 Excellent
Based on 5,994 reviews
Location
9.1
Service
9.0
Cleanliness
8.6
Amenities
8.3
Vibe
8.2
Room
7.5
Pool
7.4
Comfort
7.3
Wellness Area
7.1
Breakfast
6.7
WiFi
4.9
Value for money
4.1
Location
9.1
Service
8.9
Amenities
8.4
Room
7.4
Pool
7.3
Comfort
7.3
Wellness Area
6.8
Breakfast
6.7
WiFi
4.7
Value for money
3.5
Service
9.0
Location
8.8
Amenities
8.2
Pool
7.5
Room
7.1
Breakfast
6.6
WiFi
4.9
Value for money
3.5
Location
9.3
Service
9.0
Pool
7.2
Comfort
7.2
Wellness Area
7.1
Room
7.0
Breakfast
6.5
WiFi
4.6
Value for money
4.1
Service
9.1
Location
9.1
Pool
7.7
Wellness Area
7.3
Room
7.2
Breakfast
6.6
WiFi
5.1
Value for money
4.6
10.0 Excellent
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco.
The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Cons: The neighborhood is not my favorite but it’s very convenient
10.0 Excellent
Pros: very friendly, helpful staff. Great Union Square location
Cons: Valet parking and hotel entrance around the back of the building. Both the party we were meeting and us pulled up front to what looked like the front of the hotel, was nothing to indicate where to go. Some signage would be helpful.
Great workout area but having to pay an additional $25 to use felt excessive.
9.7 Excellent
Pros: Beautiful location
Cons: Expensive valet parking...cheaper across the street but this wasn’t explained until check out and had to drive several blocks to get into the hotel valley due to one way streets spat that point we wouldn’t have wanted go through that again to get to the other garage.
6.2 Good
Pros: location
Cons: fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
9.4 Excellent
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Cons: They charge for use of the gym and if you arrive before 3pm they will charge you $30 for early check in.
8.5 Excellent
Pros: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Cons: The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.
7.4 Good
Pros: Staff themselves professional and very helpful. Great location.
Cons: Huge line check in. Few staff, so took forever. Extra fee for fitness center. Housekeeping never came first day.
9.4 Excellent
Pros: Very clean and walking distance to a lot.
Cons:
6.0 Good
Pros: Location, friendly staff
Cons: Thin walls, cold pool
9.4 Excellent
Pros: Location is perfect, with easy access to public transport, taxi/Uber/Lyft.
Cleanliness.
The best gym I've ever seen in a hotel. New and functional equipment.
Cons: That might be a bit noisy as the fire department likes to turn on the sound, and people like to sound the horn in San Francisco, but they do it everywhere and anytime.
6.0 Good
Pros:
Cons: They charge you extra for the health club, which is not that great - I found that to be offensive!
10.0 Excellent
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Cons: I couldn't stay longer.
The Asian-inspired Hotel Nikko San Francisco is located downtown, a 4-minute walk from Union Square and the designer shops of Westfield San Francisco Centre. Guests can catch a cable car 2 blocks south, and both Curran Theatre and American Conservatory Theater are right around the corner.
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike Fairmont San Francisco has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Each of the hotels spacious guestrooms and suites were also redecorated in elegant style, including flat screen TVs, luxury linen ensembles and pillow top beds. Centrally located, Fairmont San Francisco is a short cable car trip from bustling Downtown, Financial District, Union Square and Fishermans Wharf. Fairmont San Francisco hotel is located at the only spot in San Francisco where each of the Citys cable car lines meet. In addition to its 592 guestrooms and suites the hotel also offers fine dining with three renowned restaurants and lounges as well as 55,000 square feet of spectacular function space. With a panoramic view of the City and the Bay from high atop Nob Hill, Fairmont San Francisco hotel holds an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services which make for an unforgettable stay.
Overall 8.7 Excellent
Based on 9,741 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
8.8
Pros: Room was large & I only had a queen. Bed, pillows & sheets all very good. Hotel is dated but some would call that charming.
Excellent
10.0
Pros: Hotel employees treat you like royalty.
Beautiful details all over the hotel. Classic history all over! Every president over the past 120 years has stayed at the hotel!
First Fairmont Hotel in the world, sets the standard for all Fairmont hotels!
Excellent
8.2
Pros: Grand, historic, luxurious
Excellent
9.7
Pros: The view is amazing in the linens were very comfortable
Excellent
9.4
Pros: The staff, rooms, comfy not over the top stuffy
Excellent
10.0
Pros: Beautiful hotel, great service. Staff very helpful, especially Scott at front desk
Good
6.5
Pros: Location and setting
Excellent
8.2
Pros: Comfortable beds. Great location. Nice staff. Beautiful decor.
Good
7.1
Pros: Very luxurious and clean. The staff was friendly and helpful, especially the management. When things went wrong, they were accommodating to benefit me for the inconveniences.
Excellent
9.7
Pros: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain.
I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car.
Stayed in the main building - Fairmont Queen room
Clean and tidy
Free WiFi
BathTub
Excellent staff
Late checkout
Food selection and room service
Tonga room is a must see
Location very central to anywhere you'd like to be in SFO
Excellent
8.0
Pros: Reputation was indeed lived up to ...better than I expected
OK
5.4
Pros: Location
Details
Reviews
Overall 8.7 Excellent
Based on 9,741 reviews
Location
8.5
Service
8.1
Vibe
8.0
Room
7.0
Amenities
6.9
Bar and Beverages
6.9
Cleanliness
6.5
Food
6.4
Breakfast
5.8
Wellness Area
5.6
Value for money
4.0
WiFi
2.5
Location
8.7
Service
8.3
Room
6.8
Cleanliness
6.6
Bar and Beverages
6.1
Food
6.1
Breakfast
5.9
Wellness Area
5.3
Value for money
4.4
WiFi
2.5
Location
8.0
Service
7.8
Cleanliness
7.0
Bar and Beverages
6.9
Room
6.5
Vibe
6.2
Food
5.8
Wellness Area
5.7
Breakfast
5.6
Amenities
4.5
Value for money
3.6
WiFi
2.1
Location
8.7
Vibe
8.6
Service
8.0
Room
6.6
Bar and Beverages
6.4
Cleanliness
6.3
Food
6.3
Breakfast
5.8
Value for money
4.5
WiFi
2.7
Location
8.6
Service
8.5
Vibe
7.9
Room
7.3
Cleanliness
6.1
Food
5.8
Breakfast
5.5
Wellness Area
5.4
Value for money
3.9
8.8 Excellent
Pros: Room was large & I only had a queen. Bed, pillows & sheets all very good. Hotel is dated but some would call that charming.
Cons: My robe had stains on it.
10.0 Excellent
Pros: Hotel employees treat you like royalty.
Beautiful details all over the hotel. Classic history all over! Every president over the past 120 years has stayed at the hotel!
First Fairmont Hotel in the world, sets the standard for all Fairmont hotels!
Cons: VERY expensive parking. The hotel contracts with a parking service and valet is the only option. Prepare to spend over $70 a night to park at the hotel, but this is the only option unless you want to walk miles and miles.
8.2 Excellent
Pros: Grand, historic, luxurious
Cons: I could hear everything from my room. Housekeeping, doors slamming, neighbors... I also think free wifi at hotels should be standard at this point - as it is at most hotels.
9.7 Excellent
Pros: The view is amazing in the linens were very comfortable
Cons: Valet parking is a bit steep in price
9.4 Excellent
Pros: The staff, rooms, comfy not over the top stuffy
Cons: Expensive
10.0 Excellent
Pros: Beautiful hotel, great service. Staff very helpful, especially Scott at front desk
Cons:
6.5 Good
Pros: Location and setting
Cons: Service was awful - restaurant had several issues.
8.2 Excellent
Pros: Comfortable beds. Great location. Nice staff. Beautiful decor.
Cons: Poor soundproofing- we could hear everything next door. $65 parking and $14 wifi. "Courtyard view" misrepresents the huge noisy cooling type towers. Breakfast was 1 1/2 hour late. Dinner in the restaurant was loud and only mediocre.
7.1 Good
Pros: Very luxurious and clean. The staff was friendly and helpful, especially the management. When things went wrong, they were accommodating to benefit me for the inconveniences.
Cons: Upon checking in, they didn't have our room available until the next day. Not sure how that even happens, but after talking to the manager, he miraculously was able to get our room. I had an allergic reaction to the laundry detergent they use on the bed sheets and my eyes swelled up. I was told that if you have allergies, you need to call in advance to make sure they wash the bedding with hyper-allergenic detergent (they normally use Dawn). For the inconveniences, they did comp me my room service.
9.7 Excellent
Pros: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain.
I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car.
Stayed in the main building - Fairmont Queen room
Clean and tidy
Free WiFi
BathTub
Excellent staff
Late checkout
Food selection and room service
Tonga room is a must see
Location very central to anywhere you'd like to be in SFO
Cons: The main building although grand, is a little dated. The refurbished rooms are good, but the particular room I was in the door didn't fully open because the wall gets in the way, so for room service the trolley couldn't be wheeled in, food had to be carried in from the door, and there wasn't really any table to put the food on, only the writing desk or the fold out mini bar.
I had to call for slippers
8.0 Excellent
Pros: Reputation was indeed lived up to ...better than I expected
Cons: Cost of overnight parking
5.4 OK
Pros: Location
Cons: Parking at $65 a nite is outrageous There were no blankets in the room so I asked for some they came an hour later. I had to call 3 times to get service. Wifi was $14 a day not free. Coffee in the room was poor. U would think they could provide quality coffee. Paper was delivered to some rooms but not ours
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike Fairmont San Francisco has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Each of the hotels spacious guestrooms and suites were also redecorated in elegant style, including flat screen TVs, luxury linen ensembles and pillow top beds. Centrally located, Fairmont San Francisco is a short cable car trip from bustling Downtown, Financial District, Union Square and Fishermans Wharf. Fairmont San Francisco hotel is located at the only spot in San Francisco where each of the Citys cable car lines meet. In addition to its 592 guestrooms and suites the hotel also offers fine dining with three renowned restaurants and lounges as well as 55,000 square feet of spectacular function space. With a panoramic view of the City and the Bay from high atop Nob Hill, Fairmont San Francisco hotel holds an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services which make for an unforgettable stay.
Discover a luxury haven in the center of the city at the San Francisco Marriott Marquis. Situated in downtown San Francisco, our 4-star hotel offers a convenient vantage point for travelers of all types. Settle into our spacious, well-appointed guest rooms and suites and prepare for a restful stay. Awaken refreshed and ready to tackle whatever the day has in store for you. If you're traveling on business, our location near the Moscone Convention Center and top local corporations is unbeatable; if you're here for pleasure, you'll love our proximity to AT&T Park, Chinatown, Fisherman's Wharf and more. While local attractions abound, don't miss spending time enjoying 4-star amenities like a luxury spa and fitness center and several on-site restaurants. In particular, The View Lounge is a dining experience not to be missed, offering panoramic vistas of San Francisco, light bites and expertly prepared cocktails. Experience the benefits of being at the center of it all at San Francisco Marriott Marquis.
Overall 8.7 Excellent
Based on 7,751 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
OK
4.0
Pros: Really nice lobby, rooms where clean
Good
6.5
Pros: We've stayed at the NYC Marquis Times Square so we figured we would get the same experience at the San Fran location But not the case at all... the gentleman that assisted us with check in wasn't pleasant. We weren't to happy about the double bed room or the tub that stopped up. Moving forward we know every Marquis isn't the same except for the parking rate, it's $75 no matter what location.
OK
4.2
OK
5.4
Pros: Hotel was clean
Excellent
10.0
Pros: The lady at the check in upgraded our room at no cost, as we were celebrating our anniversary. We had a wonderful executive suite. Gym facilities were exceptional. The location was excellent to access all areas of the city easily!
Good
6.0
Pros: Location is excellent.
OK
4.0
Good
7.7
Pros: The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout.
Excellent
10.0
Pros: Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge.
OK
4.2
Pros: The location
Excellent
10.0
Pros: The value for the money is really good!
It was clean, spacious, well decorated. We ensured to get two beds in the bedroom and we got them!
Good
6.2
Pros: Location
Details
Reviews
Overall 8.7 Excellent
Based on 7,751 reviews
Bar and Beverages
9.1
Location
8.9
Wellness Area
8.7
Service
8.4
Comfort
8.0
Room
7.9
Food
7.3
Breakfast
5.5
WiFi
4.3
Value for money
3.5
Bar and Beverages
8.8
Location
8.6
Service
7.8
Room
7.4
Vibe
6.3
Breakfast
4.8
WiFi
4.1
Value for money
3.4
Bar and Beverages
9.2
Wellness Area
8.7
Cleanliness
8.4
Location
8.3
Comfort
8.0
Service
7.9
Room
7.6
Breakfast
5.3
WiFi
4.4
Value for money
3.6
Location
8.9
Cleanliness
8.4
Comfort
8.2
Service
8.1
Room
7.9
Amenities
7.4
Vibe
6.0
Breakfast
5.3
WiFi
4.0
Value for money
3.4
Location
9.1
Service
8.2
Comfort
7.9
Room
7.6
Vibe
6.4
WiFi
4.2
Value for money
3.6
4.0 OK
Pros: Really nice lobby, rooms where clean
Cons: The wifi wasn't free, they charged you to use a computer for $.40 per minute. I really needed a workstation. No hot tube or pool for $400 per night. Will not go back.
6.5 Good
Pros: We've stayed at the NYC Marquis Times Square so we figured we would get the same experience at the San Fran location But not the case at all... the gentleman that assisted us with check in wasn't pleasant. We weren't to happy about the double bed room or the tub that stopped up. Moving forward we know every Marquis isn't the same except for the parking rate, it's $75 no matter what location.
Cons: Stoppped up tub, no access to a microwave
4.2 OK
Pros:
Cons: Staff was not accommodating for what was promised. Staff was also rude.
5.4 OK
Pros: Hotel was clean
Cons: We booked a room for two night with a king size bed upon arrival we were not told they didn't have a room for us instead sent us to a room with double beds wouldn't accommodate us claiming they had "no more rooms available "... next day had issues relocating our luggage to next room. Parking was absurd $70 dollars a night ?? Overrated
10.0 Excellent
Pros: The lady at the check in upgraded our room at no cost, as we were celebrating our anniversary. We had a wonderful executive suite. Gym facilities were exceptional. The location was excellent to access all areas of the city easily!
Cons:
6.0 Good
Pros: Location is excellent.
Cons: Big hotel where you get lost. Looks and feel old, needs a major renovation.
4.0 OK
Pros:
Cons: No free wifi and same type of breakfast everyday
7.7 Good
Pros: The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout.
Cons: No room service, for the money we spent I would've liked to see a free breakfast, the cost of parking is insane (it is SF though), no pool.
10.0 Excellent
Pros: Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge.
Cons: nothing
4.2 OK
Pros: The location
Cons: A 4 star Marriott hotel without room service? In San Francisco? Get your act together. What a dated American hospitality company. Will not stay there again and would not recommend this hotel to anyone
10.0 Excellent
Pros: The value for the money is really good!
It was clean, spacious, well decorated. We ensured to get two beds in the bedroom and we got them!
Cons:
6.2 Good
Pros: Location
Cons: No swimming pool
Discover a luxury haven in the center of the city at the San Francisco Marriott Marquis. Situated in downtown San Francisco, our 4-star hotel offers a convenient vantage point for travelers of all types. Settle into our spacious, well-appointed guest rooms and suites and prepare for a restful stay. Awaken refreshed and ready to tackle whatever the day has in store for you. If you're traveling on business, our location near the Moscone Convention Center and top local corporations is unbeatable; if you're here for pleasure, you'll love our proximity to AT&T Park, Chinatown, Fisherman's Wharf and more. While local attractions abound, don't miss spending time enjoying 4-star amenities like a luxury spa and fitness center and several on-site restaurants. In particular, The View Lounge is a dining experience not to be missed, offering panoramic vistas of San Francisco, light bites and expertly prepared cocktails. Experience the benefits of being at the center of it all at San Francisco Marriott Marquis.
This historic 15-story hotel is on San Francisco's Powell Street Cable Car line. Union Square, Moscone Center, Chinatown, TransAmerica Tower, the Financial District, and the Ferry Building are also within easy reach.
Overall 8.6 Excellent
Based on 3,544 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.4
Pros: Great location, good price, comfortable, professional, courteous staff.
We had a room on the top floor, which was clean and quiet, with a ceiling fan rather than AC. Despite typically being a light sleeper, and expecting issues with street noise, I slept better there than I have anywhere in years, not really sure why (could have been the 12+ miles walking each day in wonderful San Francisco).
The hotel is in Union Square, with its incredible shopping and conference centers. Chinatown is about .5 miles away (and a very steep hill), and Fisherman's Wharf about 1.5 miles; a fun walk if you're up for it (but Uber is fast an inexpensive, especially the pool option).
If you're looking for a plush, modern American experience, this isn't it. If you're looking for an affordable, comfortable, centralized location to explore SF, or attend a business conference, this is a great choice.
Excellent
10.0
Pros: Everything was clean and comfortable. The staff was kind and attentive. Location was perfect. Concierge was helpful. Absolutely would stay here again when visiting San Francisco.
Good
6.0
Pros: Staff very nice and professional
Excellent
10.0
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Excellent
8.2
Pros: Perfect place to stay for all the important sights
Trolley stops in front and goes right down to
Fisherman's Wharf for great food and
Terrific views, Lori's Diner is a few doors
away with great food, Walgreens on the
corner.
OK
5.1
Pros: Bedroom was clean, furniture appeared recent. Location was reasonably convenient.
Excellent
10.0
Pros: Nice historic hotel in a great location. Friendly and informative staff. Room was small but we got one of the rooms on the top floor and the ceiling was about 15 feet high. It made the room seem much larger. There is no A/C in the room but it was comfortable with the ceiling fan and the window open. I liked hearing the sounds of the city in the evening. The city "noise" did quiet down during the night and had no problems sleeping.
This hotel was recommended to me by my boss. He stays there every year for a reunion with college friends. I have not problem passing on the recommendation.
Excellent
10.0
Pros: Reasonably priced, friendly and accommodating staff, coffee/tea available 24/7. Great wifi, mini fridge in room. Great water pressure. They updated all the right things.
Good
7.7
Pros: Awesome location, close to everything with the tram stop right outside and shopping only minutes away.
Excellent
10.0
Pros: Last minute booking. Great price! Pretty extraordinary. Prime location!
Excellent
9.4
Pros: It was a very nice family hotel with an interesting history. Well located right off Union Square. The hotel staff were all very nice. Though we didn't take advantage of them, the bar and restaurant both seemed nice.
Excellent
8.8
Pros: The staff was great. They were very friendly and helpful. The location was also fantastic and the noon check out gave us a little additional time to explore the city without worrying about our bags. I would definitely recommend.
Details
Reviews
Overall 8.6 Excellent
Based on 3,544 reviews
Location
9.6
Service
9.3
Food
9.2
Cleanliness
9.1
Wellness Area
8.6
Value for money
8.3
Bar and Beverages
7.9
Breakfast
7.4
WiFi
6.7
Room
6.0
Comfort
4.6
Service
9.4
Location
9.4
Food
9.2
Breakfast
7.5
WiFi
7.1
Room
5.3
Comfort
4.4
Location
9.7
Service
9.2
Food
9.2
Cleanliness
9.1
Value for money
8.3
Breakfast
7.6
Room
5.4
Comfort
4.2
Location
9.5
Service
9.4
Food
9.3
Cleanliness
9.1
Breakfast
7.1
WiFi
6.6
Room
6.2
Comfort
5.3
Location
9.5
Service
9.4
Value for money
8.5
Room
6.3
Comfort
4.8
9.4 Excellent
Pros: Great location, good price, comfortable, professional, courteous staff.
We had a room on the top floor, which was clean and quiet, with a ceiling fan rather than AC. Despite typically being a light sleeper, and expecting issues with street noise, I slept better there than I have anywhere in years, not really sure why (could have been the 12+ miles walking each day in wonderful San Francisco).
The hotel is in Union Square, with its incredible shopping and conference centers. Chinatown is about .5 miles away (and a very steep hill), and Fisherman's Wharf about 1.5 miles; a fun walk if you're up for it (but Uber is fast an inexpensive, especially the pool option).
If you're looking for a plush, modern American experience, this isn't it. If you're looking for an affordable, comfortable, centralized location to explore SF, or attend a business conference, this is a great choice.
Cons: Rooms are small, no air-conditioning (though not really needed) and there was no real work surface for a notebook. Not a place to get work done. Bathroom was dated, but functional.
There's no fitness center in the hotel but you get free use of a health club around the corner with lots of good gear and yoga classes, which were great. There's no coffee in the room, but there's a 24 hour a day brew available in the lobby with cookies I found impossible to resist. Wi-fi is free and fast.
10.0 Excellent
Pros: Everything was clean and comfortable. The staff was kind and attentive. Location was perfect. Concierge was helpful. Absolutely would stay here again when visiting San Francisco.
Cons: Breakfast wasn't included, but actually was delicious in the cafe downstairs.
6.0 Good
Pros: Staff very nice and professional
Cons: Rooms are just too small especially for price.
10.0 Excellent
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Cons: Tight bathroom
8.2 Excellent
Pros: Perfect place to stay for all the important sights
Trolley stops in front and goes right down to
Fisherman's Wharf for great food and
Terrific views, Lori's Diner is a few doors
away with great food, Walgreens on the
corner.
Cons: All
5.1 OK
Pros: Bedroom was clean, furniture appeared recent. Location was reasonably convenient.
Cons: Room was claustrophobic - barely room to walk around bed. Paint was fresh, but clearly covering 100 years of obvious wear. Musty smell. No air conditioning - couldn't get room quite cool/dry enough to be comfortable. Bathroom was dingy, marked up and had seen better days, and it was hard to squeeze into toilet between sink and wall, even then, wedged in by shoulder-level toilet paper dispenser. Plumbing noises from adjacent units were loud. Weirdly shaped closet with mismatched hangars that were falling apart.
10.0 Excellent
Pros: Nice historic hotel in a great location. Friendly and informative staff. Room was small but we got one of the rooms on the top floor and the ceiling was about 15 feet high. It made the room seem much larger. There is no A/C in the room but it was comfortable with the ceiling fan and the window open. I liked hearing the sounds of the city in the evening. The city "noise" did quiet down during the night and had no problems sleeping.
This hotel was recommended to me by my boss. He stays there every year for a reunion with college friends. I have not problem passing on the recommendation.
Cons:
10.0 Excellent
Pros: Reasonably priced, friendly and accommodating staff, coffee/tea available 24/7. Great wifi, mini fridge in room. Great water pressure. They updated all the right things.
Cons: Coffee maker/microwave in room would have been an improvement, but not a sticking point. The service at Luques can be slow, but the food is good.
7.7 Good
Pros: Awesome location, close to everything with the tram stop right outside and shopping only minutes away.
Cons: Rooms were dated and they get hot, no aircon either
10.0 Excellent
Pros: Last minute booking. Great price! Pretty extraordinary. Prime location!
Cons:
9.4 Excellent
Pros: It was a very nice family hotel with an interesting history. Well located right off Union Square. The hotel staff were all very nice. Though we didn't take advantage of them, the bar and restaurant both seemed nice.
Cons: The weather was cool and the hotel had the boiler running. Our room must have been 80 degrees and no way to shut the heat off. We were on the top floor and the hotel staff offered to move us to a lower (cooler) room. The second floor room was just as warm. The rooms really need local control of temperature.
8.8 Excellent
Pros: The staff was great. They were very friendly and helpful. The location was also fantastic and the noon check out gave us a little additional time to explore the city without worrying about our bags. I would definitely recommend.
Cons:
This historic 15-story hotel is on San Francisco's Powell Street Cable Car line. Union Square, Moscone Center, Chinatown, TransAmerica Tower, the Financial District, and the Ferry Building are also within easy reach.
From the moment you first glimpse the crystal chandeliers and velvet armchairs in the grand lobby the InterContinental® Mark Hopkins San Francisco hotel transports you to a golden glamorous era. Host your dream wedding in one of two magnificent ballrooms or unwind in an opulent suite decorated with unique artwork. The hotel restaurant serves the best of California’s contemporary cuisine while famous city highlights like Union Square and the San Francisco Playhouse are a short stroll away.
Overall 8.6 Excellent
Based on 2,847 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: Historic
Great location
Staff was super friendly and helpful especially the valet
Excellent
8.2
Pros: Staff was considerate and helpful in every way. Food in the Nob Hill Club was excellent. Great views from Top of the Mark.
Excellent
10.0
Pros: The location of this hotel is great with walking access to the waterfront, Union Square, cable cars, and public transport. The staff was excellent and very attentive. The room was everything we wanted, plus a great view. The restaurant had a good selection. The night club was really fun. We would definitely stay here again.
Excellent
9.1
Pros: Great location
Good
7.7
Pros: Room service was good, bed, pillows & frette Sheets were excellent.
OK
5.1
Pros: Nice people.
Excellent
10.0
Pros: Historic hotel on Nob Hill. Friendly and helpful staff! Comfortable beds. Beautiful suite and view of the city. Able to open windows for fresh air/breeze. Keurig available for morning coffee/tea. Electronic “do not disturb” and intercom for door security. Convenient to Masonic Center concert venue and two cable car lines. Restaurant choices conveniently located in hotel and nearby (2-3 blocks).
Good
6.5
Pros: Comfortable room and good location. Noise level was fine despite being on the same street as the cable car.
Excellent
10.0
Pros: Staff, food, room, gym all excellent.
Mediocre
2.0
Pros: I love the facility
Good
7.4
Pros: Location and staff
Excellent
9.4
Pros: A great location and views
Details
Reviews
Overall 8.6 Excellent
Based on 2,847 reviews
Service
8.4
Location
8.4
Beach
7.3
Room
6.9
Cleanliness
6.6
Vibe
6.5
Breakfast
5.7
Amenities
5.6
Wellness Area
4.8
WiFi
4.4
Value for money
4.2
Location
8.7
Service
8.3
Cleanliness
6.5
Room
6.4
Breakfast
5.9
Comfort
5.6
Amenities
5.2
Value for money
4.3
WiFi
4.2
Service
8.1
Location
8.1
Cleanliness
6.8
Vibe
5.9
Breakfast
5.8
Room
5.8
Comfort
5.6
Amenities
5.4
WiFi
4.2
Value for money
3.7
Location
8.7
Service
7.7
Room
6.5
Vibe
6.1
Amenities
5.1
Value for money
4.3
Location
8.4
Service
8.3
Room
6.5
Cleanliness
6.4
Vibe
6.3
Amenities
5.7
Breakfast
5.1
WiFi
4.1
Value for money
3.8
9.7 Excellent
Pros: Historic
Great location
Staff was super friendly and helpful especially the valet
Cons: Noise level in the rooms. Windows do not block out the noise from the streets so you can hear Grace Cathedral bells and the cable cars which is great but also the loud drunks in the middle of the night as well.
8.2 Excellent
Pros: Staff was considerate and helpful in every way. Food in the Nob Hill Club was excellent. Great views from Top of the Mark.
Cons: Furniture in lobby needs cleaning or reupholstering. Looks dated. Bathroom was small and dark. I was there 5 days and one of the elevators was out of service for 3 of those days.
10.0 Excellent
Pros: The location of this hotel is great with walking access to the waterfront, Union Square, cable cars, and public transport. The staff was excellent and very attentive. The room was everything we wanted, plus a great view. The restaurant had a good selection. The night club was really fun. We would definitely stay here again.
Cons:
9.1 Excellent
Pros: Great location
Cons: Parking costs
7.7 Good
Pros: Room service was good, bed, pillows & frette Sheets were excellent.
Cons: Dark bathroom, dated room in general...for the money I prefer the Fairmont.
5.1 OK
Pros: Nice people.
Cons: This place would be great, but it need a renovation. It just looks like it hasn't been kept up in some time. Needs some fresh paint and some updates. It's in an area that not much is going on also
10.0 Excellent
Pros: Historic hotel on Nob Hill. Friendly and helpful staff! Comfortable beds. Beautiful suite and view of the city. Able to open windows for fresh air/breeze. Keurig available for morning coffee/tea. Electronic “do not disturb” and intercom for door security. Convenient to Masonic Center concert venue and two cable car lines. Restaurant choices conveniently located in hotel and nearby (2-3 blocks).
Cons: Not a big complaint or huge discomfort, but we like to sleep in a cool room but the thermostat would not let us lower temp below 60 degrees.
6.5 Good
Pros: Comfortable room and good location. Noise level was fine despite being on the same street as the cable car.
Cons: A bit run down in appearance and small old elevators. Poor customer service upon check. We were given a hard sale to sign up for hotel program upon arrival.
10.0 Excellent
Pros: Staff, food, room, gym all excellent.
Cons: Nothing
2.0 Mediocre
Pros: I love the facility
Cons: Your staff treated my son who booked the property like trash...it was simply unpleasant
7.4 Good
Pros: Location and staff
Cons: Dirty and stained furniture in hallways by rooms
9.4 Excellent
Pros: A great location and views
Cons: A little pricey
From the moment you first glimpse the crystal chandeliers and velvet armchairs in the grand lobby the InterContinental® Mark Hopkins San Francisco hotel transports you to a golden glamorous era. Host your dream wedding in one of two magnificent ballrooms or unwind in an opulent suite decorated with unique artwork. The hotel restaurant serves the best of California’s contemporary cuisine while famous city highlights like Union Square and the San Francisco Playhouse are a short stroll away.
Favored by businesspeople, the Orchard is a discreet downtown San Francisco hideaway, located on the Powell Street cable car line below Nob Hill, 2 blocks from Union Square.
Overall 8.6 Excellent
Based on 1,435 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
4.0
Pros: Great bed and pillows. Clean room and bathroom. Fluffy towels. Plenty of room in the actual room itself. Front desk and doormen we very helpful.
Excellent
8.0
Pros: Great location within easy walking distance to all attractions, shopping and restaurants.
Excellent
8.0
Pros: For a downtown located hotel, the room was surprisingly large. It was clean and well furnished. The noise from street was tolerable. I appreciated the free wifi which worked ok most of the time. Staff was friendly and location is close to everything in SFO.
Excellent
10.0
Pros: We liked the cleanliness in the hotel and our room. It was central to many locations. Staff was very accommodating and friendly. The bed and pillows were so comfortable.
Details
Reviews
Overall 8.6 Excellent
Based on 1,435 reviews
Cleanliness
9.4
Location
9.2
Service
9.1
Comfort
8.9
Room
8.1
WiFi
5.2
Breakfast
5.0
Value for money
4.8
Bar and Beverages
2.1
Cleanliness
9.5
Location
9.3
Service
9.1
Comfort
8.8
Room
8.4
WiFi
4.9
Breakfast
4.9
Value for money
4.8
Cleanliness
9.5
Service
9.3
Location
9.1
Comfort
8.8
Room
8.1
Value for money
4.7
Location
9.3
Service
9.1
Comfort
8.8
Room
7.9
Vibe
7.0
Cleanliness
9.5
Location
9.3
Service
8.8
Comfort
8.8
Room
8.1
Vibe
6.1
Amenities
5.3
4.0 OK
Pros: Great bed and pillows. Clean room and bathroom. Fluffy towels. Plenty of room in the actual room itself. Front desk and doormen we very helpful.
Cons: The staff were helpful and moved us from 403 to 606 due to noise. However the noise remained... although a little less than 403. The main source of the noise is the hotel lift wells that drone loudly all night long. This couple with the general street noise - cable cars etc makes it almost impossible to get a good night sleep
8.0 Excellent
Pros: Great location within easy walking distance to all attractions, shopping and restaurants.
Cons:
8.0 Excellent
Pros: For a downtown located hotel, the room was surprisingly large. It was clean and well furnished. The noise from street was tolerable. I appreciated the free wifi which worked ok most of the time. Staff was friendly and location is close to everything in SFO.
Cons: The price seems to be steep but I guess that's typical of SFO. People affected by street noise may not like it.
10.0 Excellent
Pros: We liked the cleanliness in the hotel and our room. It was central to many locations. Staff was very accommodating and friendly. The bed and pillows were so comfortable.
Cons: The drainage in the tub was very slow, but that was the only minus.
Favored by businesspeople, the Orchard is a discreet downtown San Francisco hideaway, located on the Powell Street cable car line below Nob Hill, 2 blocks from Union Square.
Hotel Zeppelin is a revolutionary hotel that celebrates San Francisco's counter-cultural tradition with a mischievous approach to hospitality. A daily Amenity Fee of $22 (plus tax) will be collected at the property.
Overall 8.5 Excellent
Based on 3,048 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
OK
4.5
Pros: All of the fixtures (bed, shower tile, bathroom sink, desk, desk chair, lights, desks, etc) were top notch.
Excellent
10.0
Pros: We loved this hotel. The game room downstairs was a huge hit with the whole family. The location cannot be beat.
Excellent
10.0
Pros: The game room downstairs is fantastic. The rooms are mod in decor and the beds extremely comfortable. The staff is top notch. The place is just cool.
Excellent
8.0
Excellent
8.5
Pros: Very edgy and modern hotel design. Bed was extremely comfortable and the coffee was exquisite.
Excellent
10.0
Pros: Staff was extremely professional and super nice! The hotel was centrally located to everything and the room was really cool! Loved it!!
Excellent
8.8
Pros: The staff is very friendly and helpful
Excellent
8.5
Excellent
8.2
Pros: The decor was cool and the game room was a great feature.
Excellent
8.0
Pros: I loved the game room and all of the stylish touches to the room! The color schemes felt good and the staff was very pleasant.
Excellent
10.0
OK
4.2
Pros: The location
Details
Reviews
Overall 8.5 Excellent
Based on 3,048 reviews
Vibe
9.3
Location
9.2
Amenities
8.7
WiFi
8.2
Service
8.1
Room
5.9
Comfort
4.6
Value for money
4.6
Breakfast
2.9
Vibe
9.3
Location
9.1
Amenities
8.3
Service
7.9
WiFi
7.9
Bar and Beverages
7.8
Room
5.9
Comfort
4.5
Breakfast
2.5
Location
9.4
Vibe
9.3
Amenities
8.7
Service
8.3
WiFi
8.3
Bar and Beverages
7.7
Room
7.1
Comfort
5.3
Value for money
4.7
Breakfast
2.7
Vibe
9.3
Location
8.9
Amenities
8.8
Service
7.6
Room
4.8
Value for money
4.5
Comfort
4.0
Breakfast
2.8
Vibe
9.3
Location
9.3
Amenities
8.8
Service
8.4
Cleanliness
7.9
Bar and Beverages
7.3
Room
5.6
Value for money
4.7
Comfort
4.3
4.5 OK
Pros: All of the fixtures (bed, shower tile, bathroom sink, desk, desk chair, lights, desks, etc) were top notch.
Cons: Room had water damage down the corner and smelled bad. AC didn't work well. Lighting was very dim and had to turn on all lights to make it decently lit. Front desk didn't tell me about the amazing adult arcade that's in the back of the building.
10.0 Excellent
Pros: We loved this hotel. The game room downstairs was a huge hit with the whole family. The location cannot be beat.
Cons:
10.0 Excellent
Pros: The game room downstairs is fantastic. The rooms are mod in decor and the beds extremely comfortable. The staff is top notch. The place is just cool.
Cons:
8.0 Excellent
Pros:
Cons: Was very confusing to get around to our room (was in another building) and there were a few scuff marks here and there on the walls and also the remote control had a chip/crack in the back.
8.5 Excellent
Pros: Very edgy and modern hotel design. Bed was extremely comfortable and the coffee was exquisite.
Cons: Room was so tiny that I wouldn't recommend spending more than 2 nights there. It can feel a bit claustrophobic especially when you end up with a wonderful view of a brick wall.
10.0 Excellent
Pros: Staff was extremely professional and super nice! The hotel was centrally located to everything and the room was really cool! Loved it!!
Cons:
8.8 Excellent
Pros: The staff is very friendly and helpful
Cons: Poor ventilation in bathroom
8.5 Excellent
Pros:
Cons: A bit cramped but functional
8.2 Excellent
Pros: The decor was cool and the game room was a great feature.
Cons: The walls were EXTREMELY thin...we could hear people talking in the lobby below us, and could hear every word people spoke in the hallways. That's my only complaint.
8.0 Excellent
Pros: I loved the game room and all of the stylish touches to the room! The color schemes felt good and the staff was very pleasant.
Cons: I did not like the elevator. Way too small. I also could smell a stinch throughout the hotel like old moth balls. Just being honest. Also, just my opinion, but I think the hotel should offer breakfast. While I do appreciate the espresso in the room (which was delicious), I'd rather have food; if I can't have both.
10.0 Excellent
Pros:
Cons: No complaints
4.2 OK
Pros: The location
Cons: The staff wasn't very helpful at all. Requested to have our bags taken up to the room after a hour of waiting had to go back down and get my own bags.
Hotel Zeppelin is a revolutionary hotel that celebrates San Francisco's counter-cultural tradition with a mischievous approach to hospitality. A daily Amenity Fee of $22 (plus tax) will be collected at the property.
Overall 8.4 Excellent
Based on 6,362 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Great location
Customer service was great
Excellent
10.0
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Excellent
10.0
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Good
6.5
OK
4.0
OK
4.0
Pros: The location was excellent
Excellent
10.0
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Excellent
8.2
Pros: Great room in Tower section,with great view & very comfortable beds. Also very helpful concierge named Jeff.
OK
4.0
Pros: Loved the location and hotel's history.
Excellent
10.0
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
Good
7.1
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
OK
5.7
Details
Reviews
Overall 8.4 Excellent
Based on 6,362 reviews
Location
9.2
Wellness Area
9.1
Service
7.8
Bar and Beverages
6.5
Cleanliness
6.2
Breakfast
6.0
Room
5.9
Vibe
5.8
Value for money
4.2
WiFi
3.8
Wellness Area
9.0
Location
9.0
Service
7.1
Bar and Beverages
6.1
Amenities
6.1
Cleanliness
6.0
Food
5.8
Vibe
5.6
Room
5.6
Breakfast
5.5
Comfort
5.5
WiFi
3.5
Value for money
3.4
Wellness Area
9.2
Location
8.9
Service
7.0
Amenities
6.3
Food
6.0
Breakfast
5.9
Cleanliness
5.9
Room
5.7
Vibe
5.4
Value for money
4.1
WiFi
4.0
Location
9.4
Wellness Area
9.1
Service
7.3
Food
6.0
Cleanliness
5.9
Comfort
5.8
Breakfast
5.7
Vibe
5.3
Room
5.0
Value for money
4.1
Location
9.3
Service
7.1
Food
6.2
Amenities
6.1
Cleanliness
5.9
Vibe
5.8
Comfort
5.7
Breakfast
5.6
Room
4.8
Value for money
4.3
8.0 Excellent
Pros: Great location
Customer service was great
Cons: Amenities could be better
Rooms and bathrooms are a bit small
10.0 Excellent
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Cons:
10.0 Excellent
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Cons:
6.5 Good
Pros:
Cons: The hotel has lost its luster...beds were uncomfortable....toilet leaked....no water in rooms....grubby panhandler approached us while we sat at lobby coffee bar....not surprising since every time we went out the front door the doormen were either talking or texting n cell phones off to the side...I gave stayed there on and off for over 20 years...it's a shame but I will likely stay elsewhere going forward
4.0 OK
Pros:
Cons: Left a sweater called back immediately got security said nothing turned in, called back twice no luck. Guess it got up and walked away. Not buying it. Tough luck right
4.0 OK
Pros: The location was excellent
Cons: Sinks and tub fills up while taking shower or shaving at sink
10.0 Excellent
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Cons:
8.2 Excellent
Pros: Great room in Tower section,with great view & very comfortable beds. Also very helpful concierge named Jeff.
Cons: We had to remind them on two occasions to clean our room. On the day before check-out,our room was not cleaned or refreshed. This was really the only negative,apart from the fact that the drinks in the main bar are quite expensive.
4.0 OK
Pros: Loved the location and hotel's history.
Cons: When I checked in, room they assigned me to wasn't serviced. Called the front desk multiple times and had to wait 30 plus minutes before waiving down a manger to help me. Then proceeded to wait another 29 min to find a room that was cleaned.
10.0 Excellent
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
Cons: Parking costs $62 a day. I know it is expensive in the city, but what a racket!
7.1 Good
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Cons: it's the worst Westin I have ever stay,inside of hotel is too old and I can hear everything that women who stay next door she said.$700 per night,i would choose hotel that is near Bound that area next time.
5.7 OK
Pros:
Cons: My room's window faced a brick wall and got absolutely no sunlight. I felt like we were in a dungeon. I couldn't tell what time of day it was, kind of like that feeling you get when you are in a Vegas Casino. We didn't get in until after midnight when we arrived, so I was more interested in getting some sleep than complaining. But I was really disappointed.
Here at San Francisco Marriott Union Square, we set the gold standard for comfort, convenience and brilliant travel. Located just steps away from Union Square, you'll have unbeatable access to premier dining, shopping and entertainment. Our hotel is right by one of the city's iconic cable car lines, making it easy to hop aboard and explore numerous attractions including Chinatown, Fisherman's Wharf and Pier 39. If business brings you to the Bay Area, we're within walking distance of the Financial District, as well as Moscone Center. Following a busy day of sightseeing or work, savor California cuisine and specialty cocktails at our on-site restaurant, Bin480. Unwind in our stylish accommodations, boasting picturesque sights of the bay and skyline. After a sound slumber, boost your energy for the day ahead at our well-equipped fitness center. Plus, event planners can please groups with high-powered meetings or lavish ceremonies in one of nine flexible event rooms. Book your San Francisco experience today.
Overall 8.4 Excellent
Based on 2,204 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Great staff, newly remodeled rooms and location was perfect.
Excellent
10.0
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Excellent
9.4
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Excellent
9.6
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Excellent
8.2
Pros: Location and friendly staff
Details
Reviews
Overall 8.4 Excellent
Based on 2,204 reviews
Cleanliness
9.4
Location
9.2
Bar and Beverages
8.8
Service
8.5
Room
7.1
Amenities
6.1
Breakfast
5.8
Value for money
3.5
WiFi
2.4
Cleanliness
9.2
Location
9.1
Service
8.1
Room
6.5
Amenities
5.7
Breakfast
5.5
Value for money
3.5
WiFi
2.7
Cleanliness
9.2
Location
9.1
Service
8.4
Food
8.3
Comfort
7.2
Room
6.7
Breakfast
5.5
Value for money
3.5
WiFi
2.3
Location
9.0
Service
8.7
Room
6.9
Value for money
3.5
WiFi
2.6
Location
9.1
Service
8.0
Comfort
7.1
Room
6.9
10.0 Excellent
Pros: Great staff, newly remodeled rooms and location was perfect.
Cons: Nothing
10.0 Excellent
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Cons:
9.4 Excellent
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Cons: The pillows! They definitely need to invest in new pillows!
9.6 Excellent
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Cons: Other than the mixup on our checkout time- I was happy with my stay overall.
8.2 Excellent
Pros: Location and friendly staff
Cons: Parking fee was extremely expensive and there was no free wifi. For the price, wifi should have been included.
Here at San Francisco Marriott Union Square, we set the gold standard for comfort, convenience and brilliant travel. Located just steps away from Union Square, you'll have unbeatable access to premier dining, shopping and entertainment. Our hotel is right by one of the city's iconic cable car lines, making it easy to hop aboard and explore numerous attractions including Chinatown, Fisherman's Wharf and Pier 39. If business brings you to the Bay Area, we're within walking distance of the Financial District, as well as Moscone Center. Following a busy day of sightseeing or work, savor California cuisine and specialty cocktails at our on-site restaurant, Bin480. Unwind in our stylish accommodations, boasting picturesque sights of the bay and skyline. After a sound slumber, boost your energy for the day ahead at our well-equipped fitness center. Plus, event planners can please groups with high-powered meetings or lavish ceremonies in one of nine flexible event rooms. Book your San Francisco experience today.
Stylish, comfortable and friendly, Galleria Park Hotel is an urban oasis and the perfect pied-
Overall 8.4 Excellent
Based on 1,484 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: Great location, very helpful and accommodating staff.
Excellent
8.6
Pros: It is a good hotel in a good location. The price I paid was higher for the standard of the hotel.
Excellent
8.2
Pros: location
Excellent
8.2
Pros: Nicely renovated, but clearly an old original building, in a good way. Room is small but comfortable. It's in the middle of downtown, so street noise is loud, but that goes for every hotel in the middle of the city.
Excellent
10.0
Pros: Loved the complimentary wine hour and friendly staff!
Excellent
10.0
Pros: Location was excellent, my room was clean and felt modern even though the rooms were obviously older.
Excellent
9.0
Pros: All of the staff was extremely friendly and helpful. Modern decor, well renovated. Outdoor park area was a nice touch.
Excellent
8.0
Pros: Quite, clean, comfortable.
Excellent
9.1
Pros: Galleria Park staff were friendly, welcoming, and accomodating. The room was bright, clean, and comfortable.
Details
Reviews
Overall 8.4 Excellent
Based on 1,484 reviews
Location
9.5
Service
8.7
Vibe
8.0
Amenities
7.5
WiFi
7.3
Room
5.5
Comfort
4.3
Breakfast
3.8
Location
9.6
Service
8.5
Vibe
8.0
Amenities
7.4
Room
5.0
Comfort
4.6
Breakfast
4.0
Location
9.2
Service
8.4
Vibe
7.8
Room
4.8
Comfort
3.9
Breakfast
3.3
Location
9.4
Service
8.9
Vibe
7.7
Amenities
7.3
Room
5.7
Comfort
4.3
Location
9.5
Service
8.7
Vibe
8.0
Amenities
6.9
Room
5.1
Comfort
4.1
9.7 Excellent
Pros: Great location, very helpful and accommodating staff.
Cons: The room was a little on the small side for the price.
8.6 Excellent
Pros: It is a good hotel in a good location. The price I paid was higher for the standard of the hotel.
Cons: Staff
8.2 Excellent
Pros: location
Cons: breakfast
8.2 Excellent
Pros: Nicely renovated, but clearly an old original building, in a good way. Room is small but comfortable. It's in the middle of downtown, so street noise is loud, but that goes for every hotel in the middle of the city.
Cons:
10.0 Excellent
Pros: Loved the complimentary wine hour and friendly staff!
Cons:
10.0 Excellent
Pros: Location was excellent, my room was clean and felt modern even though the rooms were obviously older.
Cons:
9.0 Excellent
Pros: All of the staff was extremely friendly and helpful. Modern decor, well renovated. Outdoor park area was a nice touch.
Cons: Room was small. Space was tight. Since it was just me, this wasn't a problem.
8.0 Excellent
Pros: Quite, clean, comfortable.
Cons: Charged sales tax for honor bar when we never used the honor bar.
9.1 Excellent
Pros: Galleria Park staff were friendly, welcoming, and accomodating. The room was bright, clean, and comfortable.
Cons: The staff did get a little frazzled at the front desk with the large volume of guests for the weekend. There was only one HDMI cable available for the entire hotel and it was taken for the duration of my stay.
Stylish, comfortable and friendly, Galleria Park Hotel is an urban oasis and the perfect pied-
We are a contemporary hotel with 202 guestrooms and this allows us to offer a very personal experience. Our location in the SOMA District is also home to a variety of shops, businesses, restaurants, and nightlife, as well as walking distance to Chinatown and Union Square. The Powell Street BART station is just around the corner and the trolley cars are right on Market Street. A daily Amenity fee of $22 (plus tax) will be collected at the property.
Overall 8.3 Excellent
Based on 2,230 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Front desk personnel and bell service were exceptionally helpful.
Rooms were nicely appointed - largest TV I've ever had in a hotel room.
Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
Good
7.1
Pros: Close to everything in Union Square, clean and nice-looking inside.
Excellent
10.0
Pros: Had a great time friendly staff great restaurant
Excellent
8.8
Pros: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious!
I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.
OK
5.4
Excellent
8.5
Pros: The location was great and my room was quiet.
Excellent
10.0
Pros: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.
Excellent
8.0
Pros: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.
Excellent
9.1
Pros: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.
Excellent
9.6
Pros: The Palomar was clean, quiet and comfortable and in a great location.
Good
6.8
Pros: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.
Excellent
10.0
Pros: The service at the San Francisco Palomar was excellent. The front desk staff and doormen deserve top marks. They were helpful in every circumstance from procuring a taxi to giving directions or making suggestions regarding nearby attractions and walking distances. The hotel was clean, the restaurant was superb....fantastic breakfast! And the wait staff was superior. We would stay here again in a heartbeat and look forward to that happening in the near future. Hats off to the Palomar staff!!!!!!!
Details
Reviews
Overall 8.3 Excellent
Based on 2,230 reviews
Location
9.2
Service
8.0
Room
6.7
Comfort
6.4
WiFi
5.6
Wellness Area
5.0
Breakfast
4.9
Value for money
4.8
Location
9.1
Service
8.0
Bar and Beverages
7.4
Room
6.1
Comfort
6.0
Value for money
4.6
Breakfast
4.6
Location
8.8
Service
8.0
Room
6.7
Comfort
6.3
Food
6.2
WiFi
5.8
Breakfast
4.9
Value for money
4.5
Location
9.0
Bar and Beverages
7.7
Service
7.7
Cleanliness
7.2
Room
6.4
Food
6.3
Comfort
6.3
Value for money
4.2
Location
9.3
Cleanliness
8.3
Service
8.0
Bar and Beverages
7.3
Room
6.6
10.0 Excellent
Pros: Front desk personnel and bell service were exceptionally helpful.
Rooms were nicely appointed - largest TV I've ever had in a hotel room.
Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
Cons:
7.1 Good
Pros: Close to everything in Union Square, clean and nice-looking inside.
Cons: ...but that translates to a little over $300 a night, which isn't really worth it. Avoid it during the conventions in town.
10.0 Excellent
Pros: Had a great time friendly staff great restaurant
Cons: That nobody answered the phone at the restaurant for me to make a reservation fri night
8.8 Excellent
Pros: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious!
I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.
Cons: Mixed message on parking After speaking with associates on two separate occasions.
Then the confusion in the garage, mind you I thought I lost my ticket to return however I unpacked it when I arrived back home this evening. There was a problem between the hand written sign in log from the valet and the printed report from the front desk and the hotel's portion of valet claim check system also did not work. I retrieved my vehicle because I brought the only two matching keys and I have matching handmade key chains attached.
Breakfast table with two nice chairs rather than a rolling office chair. That was weird. But it was also SF PRIDE weekend so who cares!
5.4 OK
Pros:
Cons: Windows face directly into office building just 10ft away. People in the office can see directly into your room
8.5 Excellent
Pros: The location was great and my room was quiet.
Cons: There was a bit of mildew odor in the bathroom. If not for that I would have given an excellent rating, instead of good, for my stay.
10.0 Excellent
Pros: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.
Cons: Though the bed was very comfortable, it was a bit squeaky. Also, being on Market street means that there is a bit of noise but it's not excessive.
8.0 Excellent
Pros: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.
Cons:
9.1 Excellent
Pros: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.
Cons: Need a coffee maker in room. Not a deal breaker though of course.
9.6 Excellent
Pros: The Palomar was clean, quiet and comfortable and in a great location.
Cons: The woman working in the evening checking in guests needs more training. Either that or maybe she was having a bad night.
6.8 Good
Pros: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.
Cons: Being stuck next to an ice machine at 2 am
10.0 Excellent
Pros: The service at the San Francisco Palomar was excellent. The front desk staff and doormen deserve top marks. They were helpful in every circumstance from procuring a taxi to giving directions or making suggestions regarding nearby attractions and walking distances. The hotel was clean, the restaurant was superb....fantastic breakfast! And the wait staff was superior. We would stay here again in a heartbeat and look forward to that happening in the near future. Hats off to the Palomar staff!!!!!!!
Cons:
We are a contemporary hotel with 202 guestrooms and this allows us to offer a very personal experience. Our location in the SOMA District is also home to a variety of shops, businesses, restaurants, and nightlife, as well as walking distance to Chinatown and Union Square. The Powell Street BART station is just around the corner and the trolley cars are right on Market Street. A daily Amenity fee of $22 (plus tax) will be collected at the property.
Experience the cosmopolitan charm of San Francisco at Parc 55. Our location allows access to the city’s most vibrant neighborhoods, each with a distinct personality: Union Square, Mid-Market, Fisherman’s Wharf, North Beach, Chinatown, Japan Town, SOMA and the Mission. Parc 55 puts you in the heart of San Francisco's best shopping, dining, entertainment and more. As part of the Hilton family of hotels, we understand the importance of quality and consistency, and value the loyalty of our returning guests. Combining top-of-the-line amenities and facilities with a boutique heart, Parc 55 offers personal connections through thoughtful service and attention to detail.
Overall 8.1 Excellent
Based on 4,726 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.8
Pros: Clean, modern, good location 4-minute walk from Powell BART station, some good restaurants and shopping.
OK
5.7
Pros: The staff, especially the restaurant staff more friendly and attentive. We ate most of our meals at the hotel. The menu is limited. The food was okay the service needed improvement.
Excellent
10.0
Pros: Hilton Honors perks made a good place great - $10 to upgrade to full breakfast and a suite. Good facilities, helpful staff
Excellent
10.0
Pros: Convenient to BART's Powell Street station and to the cable cars at Powell & Market.
Excellent
10.0
Good
6.2
Pros: Good location, Comfortable bed, Nice bathrooms.
Easy to walk to local "tourist spots"
Excellent
9.4
Pros: Great location! Clean and modern room. Mattress was comfortable and the view was great! The elevators were very efficient too.
Excellent
9.4
Pros: Nearby Union Square, Market Street, Westfield Mall, Biscuit & Blues, SF Playhouse ... great for walking.
Good
6.0
Pros: Here is how: http://vasilinaorlova.tumblr.com/post/156824366770/filistinist-vasilinaorlova-unbelievable-my
Please take your time to apprecuate the intricacy of the literary plot and its trajectory in the modern world.
Best
Vasilina
Excellent
10.0
Pros: Friendly staff, quick check in, great valet ($55/night + tips) , comfy beds and pillows, 50" LG tv. Microwaves and refrigerators are an additional cost . But is recommended if you are traveling and are bringing left overs back for a couple days .
Good
6.5
Pros: Very nice rooms
Good
7.1
Pros: Shower and bed were good.
Details
Reviews
Overall 8.1 Excellent
Based on 4,726 reviews
Wellness Area
8.9
Location
8.9
Cleanliness
6.8
Service
6.8
Room
6.1
Breakfast
4.9
Vibe
3.9
Value for money
3.7
WiFi
3.7
Wellness Area
8.8
Location
8.4
Cleanliness
6.7
Service
6.5
Room
6.2
Breakfast
5.0
Vibe
3.8
WiFi
3.5
Value for money
3.4
Location
8.9
Cleanliness
7.1
Service
6.7
Room
6.4
Breakfast
5.2
Vibe
4.2
Value for money
3.6
WiFi
3.6
Location
8.9
Cleanliness
6.9
Service
6.9
Room
5.8
Breakfast
5.2
Vibe
4.0
Value for money
3.8
WiFi
3.8
Location
9.2
Wellness Area
9.0
Service
6.6
Amenities
6.6
Cleanliness
6.5
Comfort
6.4
Room
5.8
Vibe
4.2
Value for money
3.6
6.8 Good
Pros: Clean, modern, good location 4-minute walk from Powell BART station, some good restaurants and shopping.
Cons: Like many big-city hotels, the air inside is extremely dry, especially in the winter. Can't open windows. Makes sleep especially difficult. Very difficult to control temperature in the room, which gets hot at night, but turning the heat down turns on very noisy, I mean LOUD, air conditioning.
5.7 OK
Pros: The staff, especially the restaurant staff more friendly and attentive. We ate most of our meals at the hotel. The menu is limited. The food was okay the service needed improvement.
Cons:
10.0 Excellent
Pros: Hilton Honors perks made a good place great - $10 to upgrade to full breakfast and a suite. Good facilities, helpful staff
Cons:
10.0 Excellent
Pros: Convenient to BART's Powell Street station and to the cable cars at Powell & Market.
Cons: Breakfast option was expensive so I found alternatives in the general area.
10.0 Excellent
Pros:
Cons: You buffet is good for the American but your Chinese options are not too good
6.2 Good
Pros: Good location, Comfortable bed, Nice bathrooms.
Easy to walk to local "tourist spots"
Cons: I booked a 2 double bed room for my friend and i. And paid in full up front. non refundable. What i got was 1 king size bed. (Resulting in an awkward situation for my friend and i) I guess they arent sure how to hold a reservation? (After booking i was sent an email stating this could happen) but i still dont understand how i can request what i need, and pay in full. And be given something completly different...
There is no parking at all. You can either park on the street and baby a meter, or you can pay valet 60$ a night plus 40% tax. (I was not made aware of this until the i was sitting in the valet) Just be prepared to pay alot more than what you agreed to before you show up. (Maybe this isnt a big deal for most, but i didnt feel like it was a good way to conduct business, and treat your guests)
9.4 Excellent
Pros: Great location! Clean and modern room. Mattress was comfortable and the view was great! The elevators were very efficient too.
Cons: The "hot" breakfast bar that was included was just pastries, fruit, heat n' serve cups of oatmeal, yogart, coffee and juice. When they said "hot" I think of eggs, breakfast meats and toast or pancakes. They should not reference their breakfast bar as a "hot" breakfast bar.
The staff gave us the wrong directions a few times, just save your breath and time and just google it!
9.4 Excellent
Pros: Nearby Union Square, Market Street, Westfield Mall, Biscuit & Blues, SF Playhouse ... great for walking.
Cons: Maid service takes the towels every day versus reuse ...
6.0 Good
Pros: Here is how: http://vasilinaorlova.tumblr.com/post/156824366770/filistinist-vasilinaorlova-unbelievable-my
Please take your time to apprecuate the intricacy of the literary plot and its trajectory in the modern world.
Best
Vasilina
Cons:
10.0 Excellent
Pros: Friendly staff, quick check in, great valet ($55/night + tips) , comfy beds and pillows, 50" LG tv. Microwaves and refrigerators are an additional cost . But is recommended if you are traveling and are bringing left overs back for a couple days .
Cons: The views aren't too great and it's a little more noisy outside unless you pay more for a higher floor .
6.5 Good
Pros: Very nice rooms
Cons: The club in the hotel across the street is open until 3:00 The noise from the club and street noise makes it impossible to sleep. We got to the hotel at 11:30. Room was not ready but the man at the desk said he would text is when it would be ready. Never happened. We got on our room at 3:30. Charge for wifi
7.1 Good
Pros: Shower and bed were good.
Cons: Lack of in room amenities and mediocre dining options.
Experience the cosmopolitan charm of San Francisco at Parc 55. Our location allows access to the city’s most vibrant neighborhoods, each with a distinct personality: Union Square, Mid-Market, Fisherman’s Wharf, North Beach, Chinatown, Japan Town, SOMA and the Mission. Parc 55 puts you in the heart of San Francisco's best shopping, dining, entertainment and more. As part of the Hilton family of hotels, we understand the importance of quality and consistency, and value the loyalty of our returning guests. Combining top-of-the-line amenities and facilities with a boutique heart, Parc 55 offers personal connections through thoughtful service and attention to detail.
We are conveniently located in the South of Market district, with premier shopping, dining, and attractions surrounding us. A short walk will take you to scenic cable car trips to Chinatown, Fisherman’s Wharf, the Ferry Building, and Union Square. Plan within our 23,000 square feet of contemporary function space. Whether your stay is for work or leisure, we want to help you feel your best. Detoxify in our Fitness Center or savor MaSo’s abundance of delicious offerings in your own room. For clarity and wellbeing, our hotel offers floor-to-ceiling windows in chic, non-smoking guest rooms and suites, with sweeping views of the picturesque city. Enjoy a pillow-top bed, a sleek bathroom, a flat screen TV, and High Speed Internet Access.
Overall 8.1 Excellent
Based on 4,437 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.7
Pros: Comfortable and clean. Good location
Good
7.7
Pros: Location. Proximity to public transportation.
Excellent
8.0
Pros: Comfortable room and on-sire dining. Catered lunches were good and portions large.
OK
5.1
Pros: location
OK
5.4
Excellent
9.4
Pros: Location staff and cleanliness
Good
7.4
Pros: I loved the view and staff was extremely friendly and the location great. Bed was very comfortable and and room was nice and clean. Mabye a lil upgrade on the appliances other than that it was great.
Excellent
9.7
Pros: Great location
Excellent
8.2
Mediocre
3.7
OK
4.5
Pros: Location was nice for exploring the city. Room was clean/comfortable.
Excellent
10.0
Pros: We had a view even from the 9th floor. Very clean and cozy. Staff was really kind.
Details
Reviews
Overall 8.1 Excellent
Based on 4,437 reviews
Location
9.2
Cleanliness
8.1
Service
7.1
Bar and Beverages
6.8
Room
6.7
Breakfast
6.0
Vibe
5.9
Food
5.0
Value for money
4.2
WiFi
3.7
Location
9.0
Service
7.0
Bar and Beverages
6.3
Room
6.2
Breakfast
5.8
Vibe
5.8
Food
4.6
WiFi
4.0
Value for money
3.9
Location
8.9
Room
6.8
Service
6.8
Vibe
6.2
Breakfast
6.0
Food
4.7
Value for money
3.9
WiFi
3.5
Location
9.3
Cleanliness
8.1
Comfort
7.5
Service
6.9
Room
6.4
Vibe
6.3
Breakfast
5.6
Food
4.8
Value for money
3.9
WiFi
3.4
Location
9.3
Comfort
7.0
Service
6.9
Room
6.1
Vibe
5.9
Food
4.7
Value for money
4.7
7.7 Good
Pros: Comfortable and clean. Good location
Cons: No room service
7.7 Good
Pros: Location. Proximity to public transportation.
Cons: Doors, fixtures show age, wear and tear. Facilities fee (which I assume were adjusted for SPG Platinum members)
8.0 Excellent
Pros: Comfortable room and on-sire dining. Catered lunches were good and portions large.
Cons: Resort fee was extravagant. Hotels that cater to business/conferences need to provide free wi-fi. It's the 21st. century.
5.1 OK
Pros: location
Cons: - Pressured toliet caused loud, frequent rattling sounding like a fire alarm in the middle of the night. I told management and they don't/couldn't fix it .
- $38 per night "resort fee" for no real services. A true rip off.
5.4 OK
Pros:
Cons: The room they put us in was very small. There was no refrigerator, no microwave, nothing that would make the stay comfortable or say luxury. Plus the parking cost and facilities fees are ridiculously high.
9.4 Excellent
Pros: Location staff and cleanliness
Cons: No room service or mini bar
7.4 Good
Pros: I loved the view and staff was extremely friendly and the location great. Bed was very comfortable and and room was nice and clean. Mabye a lil upgrade on the appliances other than that it was great.
Cons: I think for the resort fee it should have came with a little more amenities.
9.7 Excellent
Pros: Great location
Cons: Restaurant can be improved, i. e. choice & prices slightly too high
8.2 Excellent
Pros:
Cons: You had to pay for WiFi and the restaurant had a very limited menu.
3.7 Mediocre
Pros:
Cons: Poor accommodations. Rude staff.
4.5 OK
Pros: Location was nice for exploring the city. Room was clean/comfortable.
Cons: NO INTERNET at this hotel... In the modern age, it's ridiculous that wifi/high speed internet is not included in the cost of the hotel when you purchase ahead of time. On top of that, I asked about wifi when I was checking in, and the lady told me we could get internet with an OPTIONAL ~$35 PER night fee, that included internet and other services like bike rentals. We didn't want to spend this, so it made sense that I couldn't connect to any wifi from my hotel room. When I checked out, they said they had charged us for the fee, and that it was required, despite the fact that we'd never connected to the internet. Outrageous that this wasn't just in the price of the hotel from the getgo... Don't bother with this place until they get with the modern age.
10.0 Excellent
Pros: We had a view even from the 9th floor. Very clean and cozy. Staff was really kind.
Cons: No mini fridge :(
We are conveniently located in the South of Market district, with premier shopping, dining, and attractions surrounding us. A short walk will take you to scenic cable car trips to Chinatown, Fisherman’s Wharf, the Ferry Building, and Union Square. Plan within our 23,000 square feet of contemporary function space. Whether your stay is for work or leisure, we want to help you feel your best. Detoxify in our Fitness Center or savor MaSo’s abundance of delicious offerings in your own room. For clarity and wellbeing, our hotel offers floor-to-ceiling windows in chic, non-smoking guest rooms and suites, with sweeping views of the picturesque city. Enjoy a pillow-top bed, a sleek bathroom, a flat screen TV, and High Speed Internet Access.
San Francisco is famous for its rich culture and diverse neighborhoods, not to mention it's one of the most vibrant, eclectic and exhilarating cities in the country. From the hills of Chinatown and North Beach to its sweeping bridges, which you can explore on foot, bike or double-decker tour bus, there's no doubt that you will be able keep yourself entertained for weeks at a time. Located just one block from Union Square, in the epicenter of the city's best shopping, dining and entertainment venues. The hotel is also walking distance to China Town, North Beach, the Financial District and Moscone Center. Just a half a block away is the famous Powell Street cable car line, where you can catch a ride to top San Francisco attractions such as Fisherman's Wharf and Alcatraz. Union Square's plaza is just steps away, known for its local music and art shows. Dine at the city's most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city's countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city's notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at Cartwright Hotel Union Square, located in the heart of one of the world's most vibrant cities. Apart from its excellent location and quintessential San Francisco charm, The Cartwright Hotel - Union Square, BW Premier Collection® offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer. The outdoor pool will be closed until April 6 for renovation. We apologize for any inconvenience this may cause.
Overall 8.1 Excellent
Based on 586 reviews
Excellent
8.0
Pros: Staff was friendly and location is good
Excellent
10.0
Pros: Staff was Awesome, room clean and beds comfortable with lots of pillows
Excellent
10.0
Pros: The hotel was a great place to stay for a reasonable price. The location was outstanding. I'm on two canes and was able to walk to entertainment, bars, Union Square for tours, etc. All within two blocks. The room was small, but adequate (do you go to San Francisco to stay in your room??) and clean. The staff were VERY friendly and helpful. We will return!
Mediocre
3.1
Pros: Good location.
Excellent
8.2
Pros: The location was fantastic!
The room was small but clean and comfortable.
The hotel was lovely and all but one of the staff members were very friendly and helpful.
Excellent
10.0
Pros: The staff was extremely helpful. They offered suggestions for places to eat and visit during our short stay. The hotel also had an oldtimey feel to it and the service just enhanced its character even more.
Good
6.8
Pros: Great price, great location, and very convenient with free wifi.
Good
7.7
Excellent
8.8
Pros: Kevin gave the best advice for sightseeing and transportation.
OK
5.7
Good
6.2
Pros: Cute decor
Excellent
8.0
Pros: Loved the old charm of the hotel- the staff was extremely welcoming and very nice. The location was great- we could walk to most places we wanted to go or just catch the trolley. Also has a 7eleven convenient store and a walgreens across the street which was nice to grab quick snacks or water for night or morning. Good find! Would definitely come back for the price- we enjoy the city and like spending more on doing things while traveling rather than a place to sleep- so it was a win win for us!
Details
Reviews
Overall 8.1 Excellent
Based on 586 reviews
8.0 Excellent
Pros: Staff was friendly and location is good
Cons: Parking is a block away, up a large hill, and very inconvenient.
10.0 Excellent
Pros: Staff was Awesome, room clean and beds comfortable with lots of pillows
Cons:
10.0 Excellent
Pros: The hotel was a great place to stay for a reasonable price. The location was outstanding. I'm on two canes and was able to walk to entertainment, bars, Union Square for tours, etc. All within two blocks. The room was small, but adequate (do you go to San Francisco to stay in your room??) and clean. The staff were VERY friendly and helpful. We will return!
Cons: Nothing
3.1 Mediocre
Pros: Good location.
Cons: Staff seemed untrained, and just plain lazy. Every time we walked in we would find the desk person sitting in the lobby with their feet up. They were nice it was just all around strange behavior.
8.2 Excellent
Pros: The location was fantastic!
The room was small but clean and comfortable.
The hotel was lovely and all but one of the staff members were very friendly and helpful.
Cons: We valet parked the car because we were not familiar with the city and thought that would be easier. $40.00/night seemed pretty steep for that service.
10.0 Excellent
Pros: The staff was extremely helpful. They offered suggestions for places to eat and visit during our short stay. The hotel also had an oldtimey feel to it and the service just enhanced its character even more.
Cons:
6.8 Good
Pros: Great price, great location, and very convenient with free wifi.
Cons: No ac, small beds, and no space to put bags
7.7 Good
Pros:
Cons: T
8.8 Excellent
Pros: Kevin gave the best advice for sightseeing and transportation.
Cons:
5.7 OK
Pros:
Cons: Could not cool down the room.
6.2 Good
Pros: Cute decor
Cons: Beds very uncomfortable, front desk staff unfriendly, highly priced for value
8.0 Excellent
Pros: Loved the old charm of the hotel- the staff was extremely welcoming and very nice. The location was great- we could walk to most places we wanted to go or just catch the trolley. Also has a 7eleven convenient store and a walgreens across the street which was nice to grab quick snacks or water for night or morning. Good find! Would definitely come back for the price- we enjoy the city and like spending more on doing things while traveling rather than a place to sleep- so it was a win win for us!
Cons: The size of the room was a bit small- and the bathroom counter space was limited- but it was to be expected from an older building, didn't bother us much. I wish the hotel would advertise and tell guests before booking that dogs are welcome- we didn't know that till we arrived to the hotel and saw a sign and we would of l
San Francisco is famous for its rich culture and diverse neighborhoods, not to mention it's one of the most vibrant, eclectic and exhilarating cities in the country. From the hills of Chinatown and North Beach to its sweeping bridges, which you can explore on foot, bike or double-decker tour bus, there's no doubt that you will be able keep yourself entertained for weeks at a time. Located just one block from Union Square, in the epicenter of the city's best shopping, dining and entertainment venues. The hotel is also walking distance to China Town, North Beach, the Financial District and Moscone Center. Just a half a block away is the famous Powell Street cable car line, where you can catch a ride to top San Francisco attractions such as Fisherman's Wharf and Alcatraz. Union Square's plaza is just steps away, known for its local music and art shows. Dine at the city's most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city's countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city's notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at Cartwright Hotel Union Square, located in the heart of one of the world's most vibrant cities. Apart from its excellent location and quintessential San Francisco charm, The Cartwright Hotel - Union Square, BW Premier Collection® offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer. The outdoor pool will be closed until April 6 for renovation. We apologize for any inconvenience this may cause.
Overall 8.0 Excellent
Based on 8,313 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.5
Good
6.5
Pros: Clean, decent amenities. Staff was friendly
Good
6.5
Pros: The room was clean and modern and quiet
Good
6.0
Pros: The hotel was clean and upgraded.
Excellent
10.0
Pros: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes.
It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
OK
5.1
OK
4.0
Pros: Location
OK
5.4
Pros: Location
Excellent
8.0
Excellent
8.2
Pros: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.
Good
7.7
Excellent
9.1
Pros: Clean luxurious room
Details
Reviews
Overall 8.0 Excellent
Based on 8,313 reviews
Location
8.6
Wellness Area
8.5
Bar and Beverages
8.5
Beach
8.3
Cleanliness
7.0
Pool
6.9
Service
6.8
Amenities
6.0
Room
5.9
Food
5.5
Breakfast
5.5
Vibe
5.2
Comfort
5.0
WiFi
3.6
Value for money
3.3
Bar and Beverages
8.7
Location
8.4
Pool
6.8
Cleanliness
6.8
Service
6.4
Amenities
6.1
Food
5.9
Room
5.3
Breakfast
4.9
Comfort
4.5
Vibe
4.4
Value for money
3.6
WiFi
3.6
Location
8.8
Wellness Area
8.7
Pool
6.9
Cleanliness
6.7
Service
6.3
Amenities
5.6
Room
5.5
Comfort
5.4
Food
5.3
Breakfast
5.1
Vibe
4.8
WiFi
3.6
Value for money
3.5
Location
8.9
Bar and Beverages
8.7
Service
7.0
Cleanliness
6.9
Amenities
5.8
Room
5.6
Comfort
5.5
Food
5.3
Breakfast
5.1
Vibe
4.7
Value for money
3.8
WiFi
3.6
Location
8.6
Service
6.9
Cleanliness
6.8
Amenities
5.7
Room
5.7
Food
5.4
Vibe
5.1
Comfort
5.0
WiFi
3.6
Value for money
3.5
6.5 Good
Pros:
Cons: Five minutes upon entering our room , there was another couple who entered. Apparently , the front desk assigned the same room and key card to different guests. After 15 minutes a guard came , checked the situation and assured me that everything was taken cared off.
We went out to have dinner but when we came back we couldn't enter our room . I checked with the front desk and said the key card was de activated. We were never informed of such
6.5 Good
Pros: Clean, decent amenities. Staff was friendly
Cons: Arrived early before check in. Said I would get a text when room was ready. 3 hrs later I walk up to desk and my room had been ready for over 2 hrs. When I asked about my text they just said "sorry about that". I kinda thought it was a weak response. Then I get a text asking for feedback so far and I relay the check in issue and the horrible pillows we had and again I just get "sorry" with out any offer to make it better.
6.5 Good
Pros: The room was clean and modern and quiet
Cons: The A.C. Barely worked the room was at 75 when we walked in and barely goth to 69 by 3am. The bathroom doors didn't close all the way and the lock didn't work, no vent fan.
6.0 Good
Pros: The hotel was clean and upgraded.
Cons: The A/C in my room was broken and it took about 3 hours for someone to come in and fix it. The room was stuffy and hot. We left to go get a bite to eat and returned to find out that they had not fixed it nor were we getting another room. Just off of the staff interaction I most likely would not return.
10.0 Excellent
Pros: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes.
It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
Cons:
5.1 OK
Pros:
Cons: I booked a double room but was given a single.
4.0 OK
Pros: Location
Cons: Air temperature is controlled by the front desk. You will need to call them to adjust (really, are we in the 1970s???)-unbelievable).
The air condition smelled like mildew and gave me a headache the following day. My roommate kept coughing the whole night which we suspect was due to the mildew coming out of the A/C vent.
Bathroom floor was not cleaned. Found gross hair (and other too gross to mention) on the floor. Corners underneath the sink have dust balls. the bathroom toilet plastic seat was burned that it looked like you poured acid on it. I cannot believe they have not replaced it. The electric plug in the bathroom is not secured and about to fall off, the hair dryer would not turn on because of the faulty plug. (Again, really????)
So disappointing as when I think of Hilton, I think safe, clean and decent...not the SF union square.
Front desk was very unfriendly. No welcome or "enjoy your stay" greeting. He couldn't find our reservation. When I showed him the confirmation number, he gave me the look and said "oh that's hotel.com's"...whatever that meant. As if he was treating us 3rd class as we had not booked it directly with them. After a few minutes, he finally found our reservation. Again, very unpleasant.
5.4 OK
Pros: Location
Cons: Old room, not very clean, no fridge or frigobar in the room, old carpet, smell old
8.0 Excellent
Pros:
Cons: The funnels of it all great people great staff and an all around great time with everything that was offered to me that's all
8.2 Excellent
Pros: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.
Cons: I landed, completely sleep deprived, at what my body thought was 1am. Maybe that's why I had such an adverse reaction to a very lively bar whose sounds echoed through the entire lobby. In fact, it seemed to take up the entire lobby as it spilled into seating that i had to walk through to get to registration. I could hardly hear the staff member trying to check me in.
7.7 Good
Pros:
Cons: Parking very very very expensive
9.1 Excellent
Pros: Clean luxurious room
Cons: Lobby gets a bit busy as it has bar area open for all to use
Room was not checked and had a few teething issues, but quickly resolved
WHERE INNOVATION & CREATIVITY MEET
Stanford Court pushes the envelope for San Francisco boutique hotels by catering to the ever-evolving digital age while maintaining classic standards in hospitality and travel.
Overall 8.0 Excellent
Based on 4,088 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
4.5
Pros: location
Excellent
9.4
Pros: Very helpful staff.
Good
7.1
Pros: The room size, hotel location, and hotel bar.
Excellent
9.7
Pros: Window view was loud but nice, room was clean and service was very good. Nice location. Jeffery was a great bartender showing professionalism with an intoxicated female needing assistance at the bar
Excellent
8.0
Pros: Stanford Court hotel was in a terrific location. Cable car intersection right out the front door was super cool. The lobby and bar were upscale and clean. I would recommend this hotel to anyone looking for a boutique hotel in San fransisco.
Excellent
10.0
Pros: The location and our room size
OK
5.7
Pros: Location
OK
5.7
Excellent
10.0
Pros: GREAT CUSTOMER SERVICE, EVERYONE IN THE LOBBY WAS VERY HELPFUL AND KIND. HOTEL WAS CLEAN, AND PROVIDES A FRESH SMELL AS YOU WALK IN. I LOVED THE WATER BOTTLES TO GET PURIFIED WATER AS YOU WALK IN OR LEAVE.
Excellent
10.0
Pros: Beautiful hotel! Friendly staff, clean rooms, super comfy beds, great shower/bathroom set up! Would stay here every time I came to SF!
Excellent
8.5
Pros: The room was great and the bedding was fantastic. The staff was great, very helpful. Location was ideal.
Excellent
8.0
Pros: I liked the lady at check in helping resolve an issue with billing.
Details
Reviews
Overall 8.0 Excellent
Based on 4,088 reviews
Location
8.6
Service
7.8
Cleanliness
7.2
Room
6.7
WiFi
6.6
Vibe
5.7
Amenities
5.3
Value for money
5.0
Breakfast
5.0
Bar and Beverages
4.6
Food
4.6
Location
8.4
Service
7.6
Comfort
7.3
Cleanliness
6.9
WiFi
6.9
Room
6.6
Vibe
5.3
Amenities
4.9
Breakfast
4.8
Value for money
4.5
Food
4.5
Bar and Beverages
4.4
Location
8.9
Service
7.6
Comfort
7.0
Cleanliness
6.7
WiFi
6.4
Room
5.9
Vibe
5.6
Breakfast
5.0
Amenities
5.0
Food
4.5
Value for money
4.1
Location
8.2
Wellness Area
7.8
Service
7.4
Cleanliness
7.1
WiFi
6.5
Room
6.3
Value for money
5.2
Breakfast
5.1
Vibe
5.1
Amenities
4.8
Bar and Beverages
4.8
Food
4.6
Location
8.4
Service
7.7
Comfort
7.3
WiFi
6.8
Room
6.6
Vibe
6.0
Amenities
5.7
Bar and Beverages
5.0
Value for money
4.8
Breakfast
4.7
Food
4.4
4.5 OK
Pros: location
Cons: the price related to the poor quality
9.4 Excellent
Pros: Very helpful staff.
Cons: Under renovations
7.1 Good
Pros: The room size, hotel location, and hotel bar.
Cons: Confusing layout, couldnt easily located the front desk for check in (temp location due to redecorating.) Also, booked a king, was given a queen with a "better/more expensive view" not cleared with us before. It was too late to change rooms when that was offered.
9.7 Excellent
Pros: Window view was loud but nice, room was clean and service was very good. Nice location. Jeffery was a great bartender showing professionalism with an intoxicated female needing assistance at the bar
Cons: Urban tax fee is a shady charge that was not explained at check in, The fee is for bike rental and internet, yet the Wi fi was listed as free and you would be insane to ride a bike down the hills. I had to argue to get it removed.
8.0 Excellent
Pros: Stanford Court hotel was in a terrific location. Cable car intersection right out the front door was super cool. The lobby and bar were upscale and clean. I would recommend this hotel to anyone looking for a boutique hotel in San fransisco.
Cons: The room size was a little small for the money, and you could hear everything from the hallway and surrounding rooms.
10.0 Excellent
Pros: The location and our room size
Cons: No complaints
5.7 OK
Pros: Location
Cons: Mandatory "urban bundle fee" of $20+ per night, even if you don't use or want the services. Housekeeping was bad -- there was a half full highball glass in the hallway outside our room for our entire stay. When we arrived on a December evening the room temperature was set to 54 degrees with cold air blasting in. Overall not a friendly or welcoming environment, unfortunately.
5.7 OK
Pros:
Cons: Construction was very inconvenient will definitely not come back until it's completely remodeled.
10.0 Excellent
Pros: GREAT CUSTOMER SERVICE, EVERYONE IN THE LOBBY WAS VERY HELPFUL AND KIND. HOTEL WAS CLEAN, AND PROVIDES A FRESH SMELL AS YOU WALK IN. I LOVED THE WATER BOTTLES TO GET PURIFIED WATER AS YOU WALK IN OR LEAVE.
Cons:
10.0 Excellent
Pros: Beautiful hotel! Friendly staff, clean rooms, super comfy beds, great shower/bathroom set up! Would stay here every time I came to SF!
Cons:
8.5 Excellent
Pros: The room was great and the bedding was fantastic. The staff was great, very helpful. Location was ideal.
Cons: Since we were there during the renovation, there were no shops, etc. They had shampooed the carpet in the halls the day we arrived and there remained a wet rug smell throughout our stay.
8.0 Excellent
Pros: I liked the lady at check in helping resolve an issue with billing.
Cons: Somehow, the hotel reservations people decided I should pay for an extra night when I had cancelled that night the previous week. The lady at check in was very helpful and was able to resolve the issue, but I was disappointed I had the issue in the first place. It was not clear to me why this happened.
The room was nice - but quite expensive in my opinion.
WHERE INNOVATION & CREATIVITY MEET
Stanford Court pushes the envelope for San Francisco boutique hotels by catering to the ever-evolving digital age while maintaining classic standards in hospitality and travel.
Conveniently located between the renowned Union Square shopping district and the Moscone Convention Center, this San Francisco hotel is within blocks of high-end shops, theaters, galleries, and a vibrant nightlife. The Yerba Buena Gardens is nearby.
Overall 7.8 Good
Based on 3,871 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
- Families
Excellent
8.2
Pros: Value for the money. Clean facilities and comfortable room. Good and reliable Wi-Fi. Central location very accessible by BART and Muni close to shops, tourist attractions and restaurants.
Good
6.0
Pros: The location was the only thing great about this hotel.
Good
7.1
Pros: Very clean rooms staff came everyday and restocked. Staff was nice and friendly.
Excellent
10.0
Pros: The location is really nice and the cleanliness were very good.
Good
6.0
Pros: Overall, it was clean and good downtowns location.
Excellent
9.4
Pros: Rooms are small and efficient; be prepared. Bed was comfortable.
Mediocre
2.0
Pros: Nothing
Excellent
8.0
Pros: The location was excellent, the price very affordable, and the staff was very kind. The rooms were very clean and cared for by attentive staff.
Excellent
8.5
Pros: Great location near Downtown BART stations and Moscone Center.
Excellent
8.8
Pros: If you don't mind the shared bathrooms, The Mosser is a superb place to stay and it's right in the heart of San Francisco. Best of all, it's a great value especially for a European style hotel at a prime location! Very friendly staff and we felt very comfortable during our 5-night stay.
Good
7.1
Pros: Overall cleanliness and facilities were good
Excellent
8.0
Pros: Nice interior and nice rooms. Great coffee and free internet. I did not know that there is not a bathroom/shower in the suites, but rather down the hall. However, this isn't a big deal and I got a good value
Details
Reviews
Overall 7.8 Good
Based on 3,871 reviews
Bar and Beverages
9.5
Location
9.4
Service
8.6
WiFi
8.3
Value for money
7.3
Room
4.3
Breakfast
4.2
Comfort
2.4
Wellness Area
0.0
Location
9.4
WiFi
8.5
Service
8.1
Breakfast
4.1
Room
3.5
Comfort
2.1
Location
9.5
Cleanliness
8.7
WiFi
8.5
Service
8.2
Room
4.9
Breakfast
4.3
Comfort
3.0
Location
9.3
Service
8.4
Cleanliness
8.1
Room
3.7
Comfort
2.1
Location
9.3
Food
8.6
Service
8.6
Room
4.0
Breakfast
3.7
Comfort
2.3
8.2 Excellent
Pros: Value for the money. Clean facilities and comfortable room. Good and reliable Wi-Fi. Central location very accessible by BART and Muni close to shops, tourist attractions and restaurants.
Cons: Noise from alley at night or early morning, hotel staff is aware and provides ear plugs in your room but not really helpful. There was a strong smell of weed on my bathroom at night don't know where it was coming from but had to turn on extractor and close bathroom door and turn on ceiling fan and open room door to air out smell.
6.0 Good
Pros: The location was the only thing great about this hotel.
Cons: Having to share a bathroom and restroom with the entire floor. The bathroom on my floor didn't work so I had to use another floor. No real breakfast offered and parking rates were too much. Parked one block away for half the price.
7.1 Good
Pros: Very clean rooms staff came everyday and restocked. Staff was nice and friendly.
Cons: No bathroom or shower in your room. No sink in the bathroom in the hallway. You have to wash your hands in your room which is kinda gross touching handles. We didn't know that before we stayed. And room are no bigger then 7 feet by 7 feet. Clean but so small. And breakfast is literally a muffin. With nothing else in your room even a fridge I would have liked a breakfast.
10.0 Excellent
Pros: The location is really nice and the cleanliness were very good.
Cons: The wall is very thin.
The couples' voices who were staying next door were heard till late evening.
6.0 Good
Pros: Overall, it was clean and good downtowns location.
Cons: Room had a musty smell and the walls are pretty thin, hence bery noisy- I guess that is why they give you ear plugs.
9.4 Excellent
Pros: Rooms are small and efficient; be prepared. Bed was comfortable.
Cons: Hall bathroom was difficult to enter; the door got in the way.
I remember waking up to some noise around 6am, but perhaps that's unavoidable in this location?
2.0 Mediocre
Pros: Nothing
Cons: I would not advertise this establishment as a hotel.
There were bugs.
It smelled bad.
8.0 Excellent
Pros: The location was excellent, the price very affordable, and the staff was very kind. The rooms were very clean and cared for by attentive staff.
Cons: The orientation of the bed was awkward, along with the pillows being very uncomfortable which impacted my sleep. The room got uncomfortably hot, but was held in check by an adequate fan. The bathroom was incredibly tiny and awkward.
8.5 Excellent
Pros: Great location near Downtown BART stations and Moscone Center.
Cons: The room that I had this time had the sink located outside of the bathroom, near the bed and desk.
8.8 Excellent
Pros: If you don't mind the shared bathrooms, The Mosser is a superb place to stay and it's right in the heart of San Francisco. Best of all, it's a great value especially for a European style hotel at a prime location! Very friendly staff and we felt very comfortable during our 5-night stay.
Cons:
7.1 Good
Pros: Overall cleanliness and facilities were good
Cons: We told the concierge we were on vacation and wanted some ideas on how to spend our time in San Francisco and he told us to "go see a movie". No help at all
8.0 Excellent
Pros: Nice interior and nice rooms. Great coffee and free internet. I did not know that there is not a bathroom/shower in the suites, but rather down the hall. However, this isn't a big deal and I got a good value
Cons: Shared toilet/shower
Conveniently located between the renowned Union Square shopping district and the Moscone Convention Center, this San Francisco hotel is within blocks of high-end shops, theaters, galleries, and a vibrant nightlife. The Yerba Buena Gardens is nearby.
With a grand lobby and a killer location in Union Square and close to the Financial District the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro and The Starlight Room lounge. With stunning views of downtown San Francisco from its 21st-floor perch The Starlight Room has been a top nightlife destination for generations.
Overall 7.7 Good
Based on 3,334 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
OK
5.7
Pros: Excellent location just one block from Union Square.
Good
7.7
Pros: It was nice staying here again, it was comfortable and the price is the best for the location.
Excellent
9.7
Pros: Just a few maintenance items marred what was otherwise a perfect score for this lovely boutique hotel. Great location and fabulous staff made for a fantastic stay,
OK
4.5
Pros: Starlight Room - Top Floor View
Excellent
10.0
Pros: The location was excellent. Friendly staff with spacious room. Loved the free wine cocktail reception.
Good
6.0
Pros: Wine hour
Excellent
9.4
Pros: Great location
Good
6.0
Pros: Location great, but the noise was unbearable. Single pane window in the city under powel st. The constant early morning whistle of the doorman kept me awake. I had a headache one day and it didn't help having to listen to the door and whistle all morning. The plumbing/pipes screeching sound also constantly woke me up durning the night; which may explain the headache. Hotel is a cute boutique hotel, but the plumbing needs to be repaired & invest in double pane windows to replace the flimsy existing ones.
Excellent
8.5
Pros: The Drake has a great location, it's clean and comfy with some traces of old excellence. The Concierge was very helpful with directions and suggestions for meals.
OK
5.7
Pros: Good location for areas of interest
Excellent
10.0
Pros: The Sir Francis Drake is adjacent to Union Square, Chinatown + the cable car line. You can walk to almost anything you need, and you don't need to go far.
The staff is always helpful, even to late arrivals wanting a different room. The housekeepers respect "do not disturb" signs -- important when paperwork is left everywhere -- but are quick to make up a room when you're ready.
AND it's across the street from Sears Fine Food, another SF tradition.
Excellent
8.2
Pros: I lived the location and ambiance of the hotel.
Details
Reviews
Overall 7.7 Good
Based on 3,334 reviews
Location
9.3
Service
8.2
WiFi
6.5
Vibe
6.4
Amenities
6.0
Cleanliness
5.5
Breakfast
4.4
Wellness Area
4.1
Room
3.8
Comfort
2.8
Location
9.6
Service
8.3
WiFi
6.1
Vibe
6.0
Amenities
5.1
Cleanliness
5.0
Breakfast
4.4
Room
3.1
Comfort
2.5
Location
9.2
Service
8.2
Vibe
6.6
Amenities
6.2
Cleanliness
5.8
Room
3.9
Comfort
2.9
Location
9.3
Service
8.0
Vibe
6.4
Amenities
5.5
Value for money
5.3
Cleanliness
5.3
Room
3.2
Comfort
2.4
Location
9.4
Service
8.5
Vibe
6.3
Amenities
5.8
Value for money
5.6
Room
4.1
Comfort
3.0
5.7 OK
Pros: Excellent location just one block from Union Square.
Cons: Because we received a low room rate through Kayak we were told “there were no king or queen rooms available and had to accept two double beds or “an historic (tiny) room”. The bathroom in this double room was damaged, tiny & you had to hold the toilet lever down for several seconds in order for it to work. Even though we were on the eighth floor, because the window has not been upgraded the noise level from the street was disturbing. And finally, it is ridiculous that people have to lineup and wait 5 to 15 minuets to get an elevator in the lobby. There are 4 elevators for a few hundred rooms which inadequately services the guests. Not recommended for a comfortable visit.
7.7 Good
Pros: It was nice staying here again, it was comfortable and the price is the best for the location.
Cons: Theyou need more towels in the room and more soap. When we got in there was not any soap to washave your hands and no bath soap.
9.7 Excellent
Pros: Just a few maintenance items marred what was otherwise a perfect score for this lovely boutique hotel. Great location and fabulous staff made for a fantastic stay,
Cons: Blocked drains and a dicky light switch were a slight issue but were attended to promptly.
4.5 OK
Pros: Starlight Room - Top Floor View
Cons: Old - in bad need of repairs
Rooms were tiny
Elevators took forever to arrive
Service was poor starting with the front desk
10.0 Excellent
Pros: The location was excellent. Friendly staff with spacious room. Loved the free wine cocktail reception.
Cons: No jacuzzi
6.0 Good
Pros: Wine hour
Cons: Small rooms
Few amenities
9.4 Excellent
Pros: Great location
Cons: Small bathrooms, placement of valet was a bad place
6.0 Good
Pros: Location great, but the noise was unbearable. Single pane window in the city under powel st. The constant early morning whistle of the doorman kept me awake. I had a headache one day and it didn't help having to listen to the door and whistle all morning. The plumbing/pipes screeching sound also constantly woke me up durning the night; which may explain the headache. Hotel is a cute boutique hotel, but the plumbing needs to be repaired & invest in double pane windows to replace the flimsy existing ones.
Cons:
8.5 Excellent
Pros: The Drake has a great location, it's clean and comfy with some traces of old excellence. The Concierge was very helpful with directions and suggestions for meals.
Cons: Tiny bathroom but then, who comes to San Francisco to hang out in the bathroom?
5.7 OK
Pros: Good location for areas of interest
Cons: The room was super tiny. Staff was nice but it sure if I would rebook.
10.0 Excellent
Pros: The Sir Francis Drake is adjacent to Union Square, Chinatown + the cable car line. You can walk to almost anything you need, and you don't need to go far.
The staff is always helpful, even to late arrivals wanting a different room. The housekeepers respect "do not disturb" signs -- important when paperwork is left everywhere -- but are quick to make up a room when you're ready.
AND it's across the street from Sears Fine Food, another SF tradition.
Cons: When it's busy, the elevators take a minute to get to you. Be prepared to wait. The bar backs up, too, and that can mean getting a drink when it's crowded is an ordeal -- especially since the lobby cab get loud. But the people are nice, so in terms of this negative, it's really just a fact that's not terrible.
8.2 Excellent
Pros: I lived the location and ambiance of the hotel.
Cons: Rooms could be upgraded a little bit and thought it was a little pricey.
With a grand lobby and a killer location in Union Square and close to the Financial District the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro and The Starlight Room lounge. With stunning views of downtown San Francisco from its 21st-floor perch The Starlight Room has been a top nightlife destination for generations.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
Overall 7.2 Good
Based on 2,361 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
5.1
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
OK
4.8
Excellent
10.0
Pros: Location
Good
7.4
Pros: great location. great price.
Excellent
9.1
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
OK
4.8
Pros: Close to Union Square, tons of great shops and restaurants.
Excellent
8.0
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Excellent
8.2
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
OK
5.1
OK
4.0
Pros: Location
Excellent
8.0
Pros: Location, staff great.
Good
7.1
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Details
Reviews
Overall 7.2 Good
Based on 2,361 reviews
Location
9.2
Service
7.7
Food
6.1
Cleanliness
5.6
Vibe
5.2
Breakfast
5.1
Value for money
4.8
Room
4.8
Bar and Beverages
4.6
Comfort
4.0
WiFi
4.0
Wellness Area
3.9
Amenities
3.2
Location
9.1
Service
7.4
Food
6.0
Cleanliness
5.6
Vibe
5.3
Room
5.2
Bar and Beverages
4.7
Comfort
4.5
Value for money
4.4
WiFi
3.7
Amenities
3.5
Location
8.9
Service
7.4
Food
5.9
Vibe
5.3
Cleanliness
5.1
Breakfast
4.9
Value for money
4.3
Room
4.1
Comfort
3.6
WiFi
3.6
Amenities
3.2
Location
9.3
Service
7.4
Cleanliness
5.4
Vibe
5.2
Value for money
4.7
Room
4.3
Comfort
3.9
Amenities
3.2
Location
9.2
Service
7.5
Vibe
5.5
Value for money
4.7
Room
4.6
Comfort
3.9
Amenities
3.5
5.1 OK
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
Cons:
4.8 OK
Pros:
Cons: There were young teenage boys partying in the room next to mine until 3am, so I was unable to sleep until 3am. I called the front desk to complain around 11pm but the problem was not fixed. I would expect a hotel at this price point to have better sound proofing or better management.
10.0 Excellent
Pros: Location
Cons:
7.4 Good
Pros: great location. great price.
Cons: key cards kept becoming non-functional
9.1 Excellent
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
Cons: The only issue was that the a/c unit seemed a little undersized, but just barely for the time we were there. We didn't need it the second night.
For any facilities guys reading this... The air flow from the unit seems to be restricted quite a bit from the cover that "protects" the unit inside the room. Based on the design its probably loosing up to 50% of its air flow. You might consider cutting out the area in front of the vents. Yeah, I know, I'm a mechanical nerd, but we had a nice stay. 8-)
4.8 OK
Pros: Close to Union Square, tons of great shops and restaurants.
Cons: HIDDEN FEES! Parking is $75/day ($36/day just down the street), they tried to charge me all kinds of "convience fees" at check out with out telling me. If you pay on here, make sure to check your credit card.
Our room was on the Powell Street and the windows did not block out any sounds. Car horns, yelling, music, etc. all night. The "curtains" did not close, and the wooden blinds let in plenty of light.
8.0 Excellent
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Cons:
8.2 Excellent
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
Cons: At the time of our stay the hotel lobby and restaurant were under renovation.
5.1 OK
Pros:
Cons: They didnt have my reservation when I already paid. They weren't apologetic. They didnt refund me.
4.0 OK
Pros: Location
Cons: Room was super tiny & bathrooms were totally tiny
8.0 Excellent
Pros: Location, staff great.
Cons: Upon check-out, got stuck with an additional $38 surcharge never mentioned at booking or check-in, stayed here before and never charged, probably won't return now.
7.1 Good
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Cons: Valet is EXCRUCIATINGLY slow. We waited over 40 minutes to get our car. Apparently the bell boy is the valet too.
We found our newly renovated room had a shower that didn't drain. When we called, we were told they would have to move us because the was no maintenance guy on site. Moved to a different room; no view but working shower.
The next morning at check out we found out someone was in our room late (past 11pm) working on the shower. Not great for the in-laws who were stuck in the room next to our old room. Paper thin walls. Very disturbing.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
Formerly known as Hotel Mark Twain = now Tilden Hotel This timeless boutique hotel blends effortless styles and textures with clean urban design and modern amenities. As lively as the neighborhood that surrounds it; the Tilden Hotel welcomes travelers seeking to stay for work; pleasure; or both. The Tilden pays homage to the past; present; and future of this unique neighborhood; through clean design and uncomplicated class. With an unassuming presence defined by organic aesthetic choices; this stylish hotel offers open spaces that promote creativity and comfort.
Overall 6.7 Good
Based on 1,385 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business