Prices are in New Zealand Dollars.

Hilton San Francisco Union Square

8.1
Excellent

Based on 10,195 reviews
 
333 O'Farrell Street, San Francisco, CA 94102, United States
  +1 415 771 1400
Hilton San Francisco Union Square - San Francisco, CA, United States
Check-in
Check-out
Compare vs KAYAK |
Roomer $132
Agoda.com $218
Hilton $218
Roomer
per night
Agoda.com
per night
Hilton
per night

Good to know

Value for money 3.2
Distance to city centre 0.5 km
Location rating 8.6
Nearest airport San Francisco
Distance to airport 18.5 km

Rooms

Check-in
Check-out

Double rooms

$220+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$220 per night
IMAGE
Double bed
$255 per night
IMAGE
Double bed
$255 per night
IMAGE
Double bed
$255 per night
IMAGE
Double bed
$259 per night
IMAGE
Double bed
$261 per night
IMAGE
Double bed
$261 per night
IMAGE
Double bed
$269 per night
IMAGE
Double bed
$271 per night
IMAGE
Double bed
$274 per night
IMAGE
Double bed
$275 per night
IMAGE
Double bed
$275 per night
IMAGE
King bed
$276 per night
IMAGE
Double bed
$283 per night
IMAGE
Double bed
$283 per night
IMAGE
Double bed
$298 per night
IMAGE
King bed
$302 per night
IMAGE
Double bed
$312 per night
IMAGE
King bed
$318 per night
IMAGE
Double bed
$333 per night
IMAGE
Double bed
$333 per night
IMAGE
Double bed
$337 per night
IMAGE
Double bed
$355 per night
IMAGE
Unknown
$386 per night

Standard rooms

$255+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$255 per night
IMAGE
Unknown
$261 per night
IMAGE
Unknown
$293 per night
IMAGE
Unknown
$295 per night
IMAGE
Unknown
$364 per night
IMAGE
Unknown
$395 per night
IMAGE
Unknown
$479 per night
IMAGE
Unknown
$624 per night

King rooms

$218+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$218 per night
IMAGE
King bed
$227 per night
IMAGE
King bed
$255 per night
IMAGE
King bed
$255 per night
IMAGE
King bed
$255 per night
IMAGE
King bed
$255 per night
IMAGE
King bed
$255 per night
IMAGE
King bed
$255 per night
IMAGE
King bed
$255 per night
IMAGE
Unknown
$255 per night
IMAGE
King bed
$259 per night
IMAGE
King bed
$260 per night
IMAGE
King bed
$260 per night
IMAGE
King bed
$271 per night
IMAGE
Unknown
$338 per night
IMAGE
Unknown
$419 per night

Deluxe rooms

$132+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$1164 per night
IMAGE
Double bed
$1208 per night
IMAGE
King bed
$132 per night
IMAGE
Unknown
$1357 per night
IMAGE
King bed
$318 per night
IMAGE
King bed
$318 per night
IMAGE
Unknown
$341 per night
IMAGE
King bed
$349 per night
IMAGE
King bed
$356 per night
IMAGE
Queen bed
$368 per night
IMAGE
Unknown
$368 per night
IMAGE
King bed
$378 per night
IMAGE
King bed
$386 per night
IMAGE
Double bed
$402 per night
IMAGE
Double bed
$409 per night
IMAGE
Double bed
$420 per night
IMAGE
King bed
$593 per night
IMAGE
Double bed
$672 per night
IMAGE
King bed
$852 per night
IMAGE
King bed
$910 per night

Queen rooms

$255+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$255 per night
IMAGE
Queen bed
$274 per night
IMAGE
Queen bed
$274 per night
IMAGE
Queen bed
$275 per night
IMAGE
Queen bed
$275 per night
IMAGE
Queen bed
$276 per night
IMAGE
Queen bed
$304 per night

Classic rooms

$468+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$468 per night
IMAGE
Unknown
$472 per night
IMAGE
Unknown
$923 per night

Reviews

Pros

Cons

Traveller rating

576
430
212
67
26

Time of year

Traveller type

Show reviews that mention

+
bart station in 19 reviews
clean room in 557 reviews
close to union in 174 reviews
comfortable bed in 171 reviews
early check in 159 reviews
free wifi in 29 reviews
golden gate in 11 reviews
great location in 689 reviews
great view in 170 reviews
homeless people in 16 reviews
hotel lobby in 104 reviews
long queue in 16 reviews
lot of homeless in 14 reviews
nice hotel in 333 reviews
nice room in 529 reviews
parking fee in 163 reviews
roof top bar in 81 reviews
room upgrade in 44 reviews
san francisco in 104 reviews
staff was friendly in 354 reviews
valet parking in 189 reviews
  • Excellent
    Apr 2017
    9.1

    Short Break

    Clean luxurious room

    Lobby gets a bit busy as it has bar area open for all to use Room was not checked and had a few teething issues, but quickly resolved

  • Excellent
    Jan 2017
    10.0

    Hotel Rooms

    The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes. It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker

  • Okay
    Dec 2016
    5.1

    I booked a double room but was given a single.

  • Good
    Nov 2016
    8.0

    The funnels of it all great people great staff and an all around great time with everything that was offered to me that's all

  • Good
    Nov 2016
    6.5

    Stayed for Business. Overrated

    Clean, decent amenities. Staff was friendly

    Arrived early before check in. Said I would get a text when room was ready. 3 hrs later I walk up to desk and my room had been ready for over 2 hrs. When I asked about my text they just said "sorry about that". I kinda thought it was a weak response. Then I get a text asking for feedback so far and I relay the check in issue and the horrible pillows we had and again I just get "sorry" with out any offer to make it better.

  • Good
    Jul 2016
    6.5

    Five minutes upon entering our room , there was another couple who entered. Apparently , the front desk assigned the same room and key card to different guests. After 15 minutes a guard came , checked the situation and assured me that everything was taken cared off. We went out to have dinner but when we came back we couldn't enter our room . I checked with the front desk and said the key card was de activated. We were never informed of such

  • Excellent
    Jun 2016
    8.2

    Loudest lobby I've ever encountered

    I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.

    I landed, completely sleep deprived, at what my body thought was 1am. Maybe that's why I had such an adverse reaction to a very lively bar whose sounds echoed through the entire lobby. In fact, it seemed to take up the entire lobby as it spilled into seating that i had to walk through to get to registration. I could hardly hear the staff member trying to check me in.

  • Good
    Jun 2016
    6.5

    It was okay

    The room was clean and modern and quiet

    The A.C. Barely worked the room was at 75 when we walked in and barely goth to 69 by 3am. The bathroom doors didn't close all the way and the lock didn't work, no vent fan.

  • Mediocre
    Feb 2016
    4.0

    Hilton has lost its touch

    Location

    Air temperature is controlled by the front desk. You will need to call them to adjust (really, are we in the 1970s???)-unbelievable). The air condition smelled like mildew and gave me a headache the following day. My roommate kept coughing the whole night which we suspect was due to the mildew coming out of the A/C vent. Bathroom floor was not cleaned. Found gross hair (and other too gross to mention) on the floor. Corners underneath the sink have dust balls. the bathroom toilet plastic seat was burned that it looked like you poured acid on it. I cannot believe they have not replaced it. The electric plug in the bathroom is not secured and about to fall off, the hair dryer would not turn on because of the faulty plug. (Again, really????) So disappointing as when I think of Hilton, I think safe, clean and decent...not the SF union square. Front desk was very unfriendly. No welcome or "enjoy your stay" greeting. He couldn't find our reservation. When I showed him the confirmation number, he gave me the look and said "oh that's hotel.com's"...whatever that meant. As if he was treating us 3rd class as we had not booked it directly with them. After a few minutes, he finally found our reservation. Again, very unpleasant.

  • Good
    Jan 2016
    7.7

    Parking very very very expensive

  • Okay
    Sep 2015
    6.0

    It was ok

    The hotel was clean and upgraded.

    The A/C in my room was broken and it took about 3 hours for someone to come in and fix it. The room was stuffy and hot. We left to go get a bite to eat and returned to find out that they had not fixed it nor were we getting another room. Just off of the staff interaction I most likely would not return.

  • Okay
    Aug 2015
    5.4

    Location

    Old room, not very clean, no fridge or frigobar in the room, old carpet, smell old

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About

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.1 Excellent

Based on 10,195 reviews

8.6

Bar and Beverages

8.6

Location

5.4

Comfort

3.2

Value for money

Things to know

  • Friendly service
  • Clean rooms

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Business centre
Car hire
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Hot Tub
Outdoor pool
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Designated smoking area
Storage available
EV charging station
Lift
Laundry facilities
No smoking
Hairdryer
Cable or satellite TV
Coffee shop
Internet (surcharge)
Parking (surcharge)
Wedding services

Location

Most popular landmarks

  • Grace Cathedral 0.7 km
  • Museum of Modern Art 0.8 km
  • Asian Art Museum 0.8 km
  • Cable Car Museum 1 km
  • Exploratorium 1.9 km
  • Lombard Street 1.9 km

About the neighbourhood

Tenderloin is known for: foodies, graffiti, diversity

More

San Francisco travel guide

Learn about San Francisco on KAYAK

Getting Around

San Francisco 18.5 km
Oakland 18.7 km
San Francisco (Conv Ctr), California 0.7 km
San Francisco (Civic Center), California 0.7 km

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